4 Star Majorca Holidays

Carolina Radyk

Llaut Boutique Hotel has the aesthetics of a boutique stay, but it feels unfinished and needs improvements to match the experience it promises. • The room had a comfy bed, the AC worked well, and the shower had great pressure with the perfect temperature. However, the bathroom really needs a proper door for privacy and smell. Toiletries are very limited, so it is best to bring your own shampoo and conditioner. • The staff was kind and helpful, and when we lost our key they assisted us quickly through WhatsApp. Even so, since there is no receptionist on-site full time, the hotel often felt like a ghost town and lacked the warmth that comes from having personnel present. • Breakfast was a highlight, offering fresh, clean, and delicious food that felt wholesome and real. • The pool was very disappointing compared to the pictures online. In reality, it is more of a kiddie pool, there are only a handful of lounge chairs to tan, and the bar area did not feel inviting. This felt misleading based on the photos. • The location was not ideal for us since the most beautiful calas are at least an hour away. Can Picafort itself has plenty of restaurants, but the overall atmosphere felt more family-friendly than couple-oriented. • The side entrance door opens randomly which could allow outsiders to enter. I personally still felt safe, but a receptionist full time and better door control would create more peace of mind. Overall, this hotel has potential with its boutique charm and great breakfast, but it needs finishing touches, more attentive service, and honesty in presentation to make the experience truly special.

Alfie Perry

Overall it’s a good hotel choice for can Picafort, reception staff although very hard to get a hold of, are very nice and helpful! Views are absolutely stunning and although the pool is shallow it is actually very pleasant it’s the perfect child free pool to cool off in, great for those who can’t swim potentially.. only faults is value for money, the rooms boast amazing views (we were upgraded free of choice- thank you) but even so doors where hanging of frames black mold in bathroom shower leaks and room lacks many basic amenities. With this aside; the bed was huge and comfy! Same with pillows. Overall great hotel but definetly needs some TLC most of it is run down and staff are almost non existent , with This comes a positive of non crowdidrd areas so is relaxing. I put 4 stars and not 3 due to how amazing our Holliday was - thank you Llaut. I hope this feedback finds you well ⭐️⭐️⭐️⭐️

Soph

The area is great. The rooms are nice i got a balcony and one double and a single for three people. Staff are lovely and willing. One thing was weird was no kettle or iron in the room it's shared to everyone. The pool is so strange only 0.7m deep I can't dip my full body it so shallow they also only have 4 daybeds and that's it. I went In September and it's very quiet, there was no one at the bars, best to go out , breakfast isn't great. But overall not bad , rooms cleaned every morning, fresh towels. The hotel closes very early.

David Levy

We arrived very late and everything was setup for us to be able to access the hotel and our room despite there being no receptionist at that time. We had a double deluxe room with the hottub and sunbed on our balcony and it did not dissapoint. The room was clean, spacious and had everything we needed. The staff were very friendly and helpful. The breakfast while not vast was tasty and allowed us a great start to the day. The location was absolutely perfect too, just a 5-7 walk from the beach and the main strip. We will definitely be staying again.

Mike S.

Rooms were clean enough, although they have weird bathroom shower windows, and some of them don't have doors or ventilation, so the smell fills the entire room. There's a nice central courtyard that is only accessible to a couple of the rooms. The pool looks much bigger on the photos. In actuality, it's more of a large bathtub than a pool, max depth 70cm. There's no real place to chill at night, but the location makes up for that. TL;DR The basics are good The luxury elements are for the photos

Gordon Saunders

Hotel Really nice hotel to stay at. Only a 20 minute walk to the beach. Located right next to a massive lake, so beware of mosquitoes during the day and especially at night! It has its own Supermarket so you can buy essentials on site. Pools Both adult only pool and children pool spot on with plenty of sun beds to enjoy. Room The rooms are spacious and very pleasant. The beds are great, pillows not so great. Complete with lounge area, small kitchen with two sets of patio doors bring you out onto the balcony (from lounge and bedroom). Entertainment Bingo, live music and entertainment. The artists they had when I was there were superb. Bar and restaurant Great selection of food and drink for everyone. The breakfast buffet was amazing. Juice and coffee machines with a great selection. Staff and Service All staff were superb and are a credit to their hotel. Best service I’ve experienced.

Aimee K

Apartments were a great size and had everything we needed for our stay. Pool areas were very nice and clean, the adult only pool was our favourite and not too overcrowded. The free shuttle bus to and from the beach was fantastic and so convenient, running very regularly. The hotel is a little out of the way so expect a 15/20 minute walk down to the main strip but it is a flat walk. We only had breakfast during our stay which was nice enough and offered a good selection of food, but the actual dining area was very chaotic. Entertainment is good, there seemed to be a lot of activities on offer for children during the day and nighttime entertainment went on to around 11-11:30pm. Drinks very reasonabley priced from the bar. On site shop also very reasonably priced and has a great variety of products on offer.

Ja Glo

Two adults, three kids. So the positives, nice clean hotel, pools nice and a few of them but not massive, so get busy but not loads of idiots running for bed in the morning (there are a few though!). All staff seemed nice and helpful. Aircon in rooms good, worked well. Location very good, walking distance to the beach and a nice walk, beach very busy so worth driving out if you can but a decent size anyway. Lots of nice restaurants around the area too. The negatives, once the sun goes down lots of mosquitos, been several times so it's the norm. Back to the hotel, the entertainment goes on until 11.30/12, if you want to sleep ask not to get a room overlooking the pool area as the noise is unbearable! The food is just OK, as you would reflect a buffet but almost the same things every night, breakfast very samey, sometimes with chips though? Evening meals also the same and bland. Ended up going for meals out by the end of the week as it was a constant disappointment. Overall though I would highly recommend, there are more positives then negatives.

Cheryl Hindson

We returned last week from a 10 day break here. The hotel itself is lovely, we had a one bedroom apartment and was very spacious and plenty of room for us all. We went as a party of 11 all together. We went self catering as love to eat out in the local restaurant’s. We ate at the hotel on one occasion and I’m so pleased we were self catering. The food at the pool bar was nice and we often had lunch there. The shop is small but had everything we wanted. Our room was cleaned daily to a high standard and air conditioning worked well. There are lots of mosquitoes about but only got bitten twice. We wore bands and the spray which worked well compared to others in our group. Beware of the crazy golf- it sits right by the lake and you will get bitten alive although that’s no fault of the hotel. The pool areas are beautiful and plenty of space. They don’t open until 10 and there was no rush for sun beds. We arrived at lunch time on occasions and always managed to get a bed. It’s around a 15 minute, flat walk to the beach so no issues but the hotel does run a shuttle to the beach every half an hour. Ideal during the midday sun. The only small criticisms we had, although didn’t impact us was one of the lifeguards, a young lad, sat on his chair all day, chatting on his phone, never saw him once look up at the pool. There were other lifeguards who were certainly more attentive. The second thing was we were told by a large group of Irish holidaymakers that they had tipped the bar staff and were being supplied with drinks. We then witnessed this first hand with the bar/waiting staff pocketing money……..not a great look for the hotel and not great for those of us who paid for all our drinks!

Kirstin Taylor

The rooms are large with a big balcony to sit on. Beds were very comfortable and clean. Staff were very friendly. As part of being all inclusive you can get table service for your drinks, this was handy however they wouldn't allow you to go to the bar to order during busier times. Most of the cocktails were straight out of a tap, very sweet and not the greatest. You also have to wait until 7pm to be served these, although you can get them during the day at the adults only pool across the road. For the fancier cocktails you need to pay for these. The main thing letting this hotel down was the food. No flavour whatsoever and not very many options. Not good for kids as there are barely any kid-friendly options. However the snack bar had more options for kids food. We went out on our last night for dinner because we couldn't stand to eat the food any longer. If this improved I would have given the hotel 5 stars but it was a huge let down food wise.

Mary-Jane Allan

We are having a fantastic stay at Palmanova Suites TRH. The rooms were clean, spacious, and very comfortable. Housekeeping impressed us with their attention to detail – they noticed an issue with our floor that we hadn’t even picked up on ourselves, immediately informed us, and the team moved us to another room straight away without any fuss. Nothing was too much trouble, and the staff were so helpful. The location is excellent, with a Spar supermarket right next door and plenty of bars and restaurants just a short walk away. We’d definitely recommend staying here and would happily return!

Demi

Don't stay here if you are a family or want any sleep. We stayed here with our 2 children who are 3 & 8. It is full of youngsters who would turn their noses up when my son would splash around in the pool. We saw about 2 other families within the week we stayed there. It should be advertised as an adult only. We ended up spending a fortune being out everyday as we didn't want to be at the hotel which was a shame and massive expense. The bedroom backs onto the road which means you won't get any sleep from 1-6am sometimes even later!!! We were exhausted!!!! I understand that it is near the strip but the rooms really need to be a bit more sound proofed it was ridiculous. I have stayed in this area multiple times from a little girl and have never experienced noise like this, other hotel soundproof their rooms. Was also massively on edge as when we arrived someone was complaining that their phone had been stolen, I then looked at recent reviews and there were more staying their rooms had been broken into. Our sliding door to the balcony didn't lock when we arrived, we had to spend the first night with this unlocked as it was 'too late to fix'. Massively let down which is such a shame seeing as we paid well over 2.5k for this holiday.

Kourtney Smith

Me and my friends recently got back from our trip to Magaluf and we are heavily disappointed with our experience. We came to the same hotel last year and everything was fine except we thought the security was a bit dodgy but this year it was a whole different story. I have never in my life experienced a more revolting or unprofessional stay at a hotel. The room we were given was infested with cockroaches — crawling on the walls, in the bathroom, even on the bed. This wasn’t just a stray insect; it was an active infestation. We immediately went to the front desk, expecting they would take the situation seriously. Instead, we were met with complete indifference. We asked multiple times to be moved to another room or given any form of help, and every single time we were brushed off with excuses. Not once did anyone apologize, investigate, or offer a solution. We were given bug spray and were essentially told to “deal with it.” This hotel clearly has no standards for cleanliness, no concern for guest safety or comfort, and no idea what customer service means. Staying here was a nightmare — filthy, unhygienic, and utterly unacceptable. If you value your health, your peace of mind, or even basic human decency, do NOT stay here.

Sally Whitaker

I have had to write a review after reading so many bad reviews.. I have just come back from my daughters Hen party- There was 10 of us mixed ages between 31 and 58 and we read the reviews before we came, and were really worried about our upcoming stay- BUT it was nothing like the bad reviews we had read. The hotel was modern, very clean, the rooms were lovely with comfy beds, spotless clean bathroom - good size rooms - lovely The staff were all very friendly and helpful. The Breakfast was 14 euros each but plenty of choice and very nice food. We were expecting the pool area to be noisy and loud with younger guests- there was some music paying but not too loud and we found it to be a nice relaxing atmosphere. The pool bar sold drinks at good prices and nice food at lunchtime. Location is great only about 5 minutes walk to everything. Cardiac Hill was nothing to worry about ( i am 57 with a back issue- and i found it fine, albiet a slow walk up!) We did hear some people coming in about 4am one morning, but it was only a bit of laughter and was only one night and nothing too disturbing. There are safety deposit boxes you can rent for your room, and you can rent beach towels for 20 euros, which is refunded when you hand them back. I had a vision in my head when we read some reviews, and i have had to write a review as i wouldn't have booked this hotel after reading some of the reviews, and it was nothing like we had expected, I would definately stay here again. We had a great time.

Jacob Perei

I suggest you to stay as far as you can from this Hotel, especially on the weekends. People around are partying, screaming, yelling ALL night long (even at 4am). We barely slept 1 hour on our first 2 nights. The walls are very thin, really poor sound proofing on the doors and windows. Rooms: Bring as much equipment and drink as you can because there wasn’t a single bottle of water in the fridge. No tea, coffee, etc. 4 stars huh?! Parking in the area is a nightmare — sometimes it took 25-30 mins to find a spot. Also, unfortunately the air conditioning in our suite was really loud. I’m really sorry but this Hotel is far no 4 stars, barely 3, rather 2… Breakfast was average. All in all, this hotel is bad value for the price.

XxHazzerxX

When we first arrived me and my girlfriend was super happy with everything room was great facilities was good. We upgraded to all inclusive here as it was cheaper, bar staff and dining room staff were great the whole holiday. However, we knew our flight was later at night whilst check out is at 11am, we had asked all week for a late check out which they say they provide but was told to ask on the day and we would be given it. When we asked on they day we left the receptionists both just laughed and said no, never gave us an explanation just laughed said we can just store our bags in a separate room. Considering the amount we paid and being told all week we can get a late checkout I don’t think it’s okay for staff to just laugh at you. The food provided overall was good the breakfast was the best part, as the lunch and tea/dinner was mostly just repeated stuff and mostly fish.

Ayyildiz 06

⸻ I recently stayed at the HM Martinique in Magaluf, Spain. Overall, my experience was mixed. On the positive side, I really appreciated the location – the beach was very close, which made it convenient and enjoyable to get there within a few minutes. The staff was also very friendly and welcoming, both at check-in and in the bar and dining area. Their service left a good impression and made the stay more pleasant. However, there were several aspects that I found disappointing. While the housekeeping staff did a lot, the floors in the room were not properly cleaned, which often left me with dirty feet. Even though I booked all-inclusive, the minibar in the room was completely empty – not even water was provided. Instead, I had to go to the bar with a jug to get it filled. The bathroom design was also inconvenient, as the shower only had a half door, which caused water to spill out into the entire bathroom. As for the food, it was solid but lacked variety. Most days it felt repetitive, and at times we even had to eat outside due to the dining space. For the price we paid for an all-inclusive stay, I expected a better quality !!!

Elisabeth Smit

Very disappointing stay. This hotel has nothing to do with a real 4-star standard. Breakfast was a nightmare: the staff kept slamming plates and cutlery so loudly it was impossible to relax. After I mentioned it, one waitress even seemed to do it on purpose out of spite – unbelievably unprofessional behavior. The atmosphere is cheap, aimed at very young tourists rather than guests expecting quality. Reception staff showed no warmth, no courtesy, and absolutely no sense of hospitality. For a 4-star hotel, this is unacceptable. Yes, the rooms and common areas were clean, but that’s the only positive point. On the other hand, customer service is almost non-existent – they don’t even bother replying to emails. The lack of attention towards guests is shocking.

emma griffiths

overall great hotel, staff were all friendly and helpful. pools were always clean, you could always get a sunbed due to the amount of them. The rooms were modern and we had no issues with it, cleaning staff always did a great job. Only reason why i wouldn’t come back is the food, being vegetarian there was little to no options, lunch and dinner all i could have was chips but breakfast had a lot of veggie options. my partner said the non vegetarian food was nice but repetitive. other than that it’s a great hotel

R P

This hotel is definitely not up to the 4-star standard it claims. At breakfast, the waiters bang plates and cutlery so loudly that it creates a very unpleasant atmosphere. After I made a comment about it, one of the waitresses even exaggerated the noise on purpose, which I find extremely unprofessional. The hotel seems more suitable for groups of young people just over 18 than for a mixed audience, and the services do not reflect the promised category at all. At the reception, I experienced zero friendliness and no sense of hospitality – which should be the business card of any hotel. The only positive note: cleanliness. The place is truly spotless and deserves praise. However, customer care is very poor: they don’t even reply to emails, which I find unacceptable for a hotel in this category. Overall, a disappointing experience and I would not recommend it to anyone looking for comfort, professionalism, and a genuine 4-star standard.

Sean Richardson

We have recently returned for a 10 night stay at Sol Guadalupe. Our stay here was fantastic. The food was always hot with such a variety of choice of fresh fruits, cheeses, continental breakfast options and differed daily evening meal choices of meats and fish. The hotel is immaculately clean, bedroom was cleaned daily with fresh towels and made up beds. The kids club was a great hit for my 7 year old, who hasn’t ever been when abroad in the past. He felt at ease there and the ladies and gents that ran it were amazing, welcoming and engaging. The entertainment in the evening was fabulous, we saw some great talent from magicians, bubble blowers and circus acts & all very fun. I couldn’t get an early night as my son wanted to watch them all. The pools were so clean and plenty of sun loungers. Even though you couldn’t have floats and balls in the big pool, they could be used in the smaller kids pool which I personally thought was a nice touch so you can enjoy a good swim and splash around without the fear of being smacked by numerous flying balls. And if you did want to join in ball games, the hotel offered water polo a good few times a week. We loved our stay. Will be sure to stay in the future.

Ciara Mallon

We are just finished our stay at this lovely hotel. The staff are so friendly. The rooms are clean. Each day we did not want a room clean so I asked the cleaner on level 7 for fresh towels she was always so nice and smiling I do not know her name but she is a credit to the hotel. The room was modern, only issue was the water from the shower coming out on to the floor but I find this with many hotels it is starting to make the door at the bottom rust away. Overall I would definitely visit again I can’t complain about one thing. Thank you for a great stay.

Helen s

Staying here at the moment. Warm welcome from the staff who are all very friendly and helpful. Rooms are clean and tidy with everything you need. Fridge and kettle in room is a nice touch. Cleaners come round daily. Food is great, always fresh and piping hot, with good choice. I was worried about the noise based on other reviews, but it's no issue at all. Slept like a baby the 2 nights we have been here so far. Location couldn't be better. ... Only negative so far is the strict rules in the pool, the kids want to play something so find pool time quite boring as you are not allowed floats, inflatables or balls. This is only reason I gave a 4, as now it means beach everyday......... and a little less relaxing for me being a lone traveller with 2 boys.

Tasha

This was an amazing stay!the hotel staff were fabulous, we were celebrating a big birthday and they couldn’t do enough, put all our rooms together, put a bottle of wine and some snacks in my mums room too. The hotel is clean and had good facilities; the pool entertainment was brilliant, with something for everyone. Special shout out to Jose at the pool bar, always smiling and made the best frozen cocktails! The cleaners were smiling and gave us a free lilo that one of the guests had left. A lovely hotel that we would 100% come back to.

Jon. S

I can't find any faults with this hotel given the price we paid for our stay. The cleanliness of our room was impressive, with fresh towels and bedding provided every day. The bar staff were also friendly and very efficient. The only downside is that the rooms could be a bit bigger, but aside from that, we had a comfortable and enjoyable stay. I would definitely recommend this hotel!

Hayrettin Tekkol

Great island. Very close to Kusadasi and Athens. You can find the island very relaxing. I recommend visit by the tour agency. I choose that way, because they are arranging everything. You can combined this island with your Turkey and Greece sightseeing tour.

Angie Woodcock

The most beautiful island, if you like Greece it's a place you must go, still very authentic, lots of beautiful beaches, churches, historic places to visit, if you don't go you will never understand the peace it brings to the soul.

Hanna Dzherikhova

The pleasant atmosphere of the island sets you up for rest. There are places for quiet relaxation and fun, noisy recreation. A large selection of taverns and souvenirs. But the cats here are not fed or given water either How to change this???

Eleftheria Zapridou

I visit the island every year! It is a big island with lovely places full of restaurants and coffee! The beaches are lovely and you can still find beaches that don't charge the umbrella and the sunbeds on top of your order! Pythagoreio, Marathokabos, Kokkari, and psili Ammos are a few of the places you can visit!

Charlotte Smith

While being over in Turkey we done the day visit to the Greek island Samos. We had a really nice day over on the island and would recommend going if you've got the chance. It's absolutely beautiful! The only thing I would say is make sure you know what you want to do before going and possibly think about hiring a motorbike or car for the day as some of the main attractions are more inland of the island. We visited a lovely little pizza restaurant just along down from the main square of the marina which I would also highly recommend, really reasonable priced and amazing food!

stan quon

Fantastic hotel with beatiful views. rooms are her spacious make sure that you get a room with a sea view, especially the rooms that overlook the pool and have their private decks and you can look out to the ocean. Front desk staff were amazing especially Victoria and Hugo!! Guest services so helpful especially Elise Who helped us with some taxis, Reservations and our trip to Soller.(worth a day trip) The restaurant was very good, hard-working staff specially the staff that work during the morning breakfast buffet. Shout out to hardworking cooks making omelettes and eggs and staff involved in restocking, plates, cutlery, coffee cups. Hotel located on a cliff with a pool overlooking the ocean short walk to beaches to the left and right and small towns 10 to 15 minutes. Will be back as Air Canada will have direct flights starting in summer 2026 to Mallorca

Jennifer Aucock

Elba Sunset has gone above and beyond my expectations. The service is always kind, compassionate, and delivered with a smile. From the moment I arrived, the staff have been incredibly helpful and welcoming. The rooms are spotless, very comfortable, and my sea view is simply breathtaking—truly making my stay extra special. I also visited the spa for a full body massage with Lorena, who was absolutely exceptional. The massage was so relaxing, and she was both professional and polite, providing a perfect service. I spent a wonderful day enjoying the spa facilities as well, which was exactly what I needed. I still have a few days left here, but I’m already so happy with my decision to stay at Elba Sunset. I will definitely be recommending it to others and look forward to coming back again!

Sarah Thomson

Fabulous stay, everything was perfect! Our room with stunning sea views, breakfast with a huge choice of fresh and cooked food. Impeccable service all round and a beautiful pool. Dinner at the bow for both evenings was delicious with a great choice of dishes and reasonably priced. Thank you so much to David for upgrading us to such a beautiful room!! My favourite part has been diving into the sea from the rocks, almost like having our own private sea access!!

Abdullah Ak

We spent five nights at the Elba Sunset. The room was generally clean and in good condition, but unfortunately there were no hooks to hang wet clothes, which was quite inconvenient. There was also no fridge in the room, which made it difficult to keep a water bottle cool or store a small snack. The sea view was amazing, although you can’t actually watch the sunset since it’s on the opposite side of the island. I also don’t understand why the lights around the pool are turned off so early in the evening, which makes it a bit boring if you want to relax there at night. Sadly, there were no activities in the hotel. It would be nice if they added a couple of billiard or ping pong tables. The gym was also quite small with very limited options, but at least it was air-conditioned, so you don’t sweat too much while working out. In addition, the hotel description mentioned a private beach, which turned out to be incorrect – there was no beach at all. And especially to pay 18€ per day for such an outdated Garage is really annoying. For these reasons, I would only rate the hotel three stars.

Nicholas Bizzarro

My wife and I came here from the USA as part of our honeymoon. This is aesthetically a beautiful hotel with great views and ambience. The location was great and the room was spacious and comfortable. The not so great parts: 1. The food - we only ever ate the breakfast here and compared to other hotels in Mallorca, the food at Elba is way below par. Nothing tasted good other than pastries and fruit to the point that we stopped coming for breakfast the last 2 days of our stay. 2. The service - for the majority the service was good. Especially the breakfast crew, they were respectful and friendly. But the front desk not as much. When I came to park in the hotel lot, I rang the desk and he told me I did not pay for parking. When I said charge my room he told me it’s impossible and he won’t open the gate and then hung up. Also, when preparing to leave I had to weigh my luggage. The scale in the room didn’t work and when I went to ask for a new one, they again said it’s impossible and handed me back the broken scale. Overall this is a good hotel and I would stay again but there are a few things that are noticeably poor here and you can definitely see why it’s not a 5 star hotel.

Celin Braininger

I spent 4 nights 21.09- 25.09. It was off season so the hotel was quite empty which was very nice. The hotel is more a party hotel and you could hear that at night. A lot of drunk English tourists were loud at night, I wouldn’t want to imagine what it would be if I traveled in the season. The room was okay, pretty old but just to sleep it was fine. The hotel has nice pools and the beach club was very good. But I thought they also had beach beds but they didn’t but it wasn’t that bad. I also booked breakfast and it was very good, a very big variety of food. The hotel staff was okay, sometimes they looked like they were in a bad mood.

B

Amazing resort. Rooms were spacious but there’s tons - so a bit of a walk to the main elevators. I will say it is a younger louder crowd that stays here but wasn’t too noisy except by the pool. About a 3-5 minute walk to the beach. There’s 2 pools available and they have a little beach club section as well. Breakfast is included & filled !!

Anna Allan

We spent 5 night in Sol House and had 0 issues at all. Room was nice, we had view to pool of another hotel, but we didn't spent any time sitting at the balcony, as mostly were out or on the beach, which is 2min walk away. We had half board and always had nice food, only complain is that there isn't any free drinks for dinner, not even water and you not allowed to bring your own drinks. Not the place for families (obviously as its adults only hotel) or people who want piece and quite, as its mostly young people who came to party

Serxhio Jahja

This is by far the worst hotel I’ve ever stayed in. My wife and I booked a 2-week holiday (13th–27th August) at Sol House to celebrate our anniversary, spending almost £3,000 just for flights and half board accommodation. I deeply regret choosing this place. First of all, the advertising is completely misleading. Online it says there are DJs, live music, and events – but there was nothing. False promises and false advertising from the start. But what made this holiday truly awful was how badly the hotel handled a medical emergency. My wife fell seriously ill just a few days into the trip. She couldn’t keep any food down, was vomiting constantly, had severe headaches, and body pain. She was confined to the room for days, drinking only water. When I ran to the reception in panic asking for help and an ambulance, the receptionist completely ignored me while casually dealing with other check-ins. I was desperate and scared, and only after I broke down crying did they finally call. The ambulance arrived over an hour later. To make things worse, the staff told me that they had “called the hospital but no one answered.” This is completely unacceptable. We ended up at a private hospital – without being asked if we agreed or if we could afford it – and after hours there, the doctors said she had a food-borne virus. She was put on a strict 30-day diet and given medication. The hospital bill was over €2,000 on top of what we had already paid for the holiday. This hotel not only ruined what should have been a special anniversary trip, but also left us with a massive unexpected cost and no support. The staff showed no compassion, no urgency, and no professionalism in a situation where my wife’s health was at risk. I strongly advise anyone considering this hotel: do not book here. False advertising, careless staff, and the worst holiday experience we’ve ever had.

Janet B

We've just returned from the Sol House, this was our second stay. The rooms are clean, fresh & bright, the maid calls every day to clean & replace tea, coffee, towels & to make the beds. The pool area is very clean & has plenty of sun beds. The food could be vastly improved upon by making sure the hot food selection is hot...not jyst warm.

Kuba MQ

I had a wonderful stay at this hotel! The rooms were clean, comfortable, and well-equipped, and the location was perfect for exploring the area. But what really made my visit special was the amazing service. Fran at the reception was absolutely fantastic – warm, friendly, and always ready to help with a smile. He made me feel truly welcome from the moment I arrived, and even gave me great tips for places to visit nearby. It’s rare to meet someone who clearly enjoys their job so much, and it really made all the difference because i’ve had 1000 questions and he had all the answers. I’ll definitely be coming back!

Nahisha 056

Just got back from an amazing stay at Hotel Triton beach. Myself and my partner could not fault the place and definitely will be returning! Our room was small but efficient and clean with clothes hangers and a mini fridge. Food amazing too, we only had breakfast included as we like to go out in the evening but we did buy lunch there twice and it was just as good as the breakfast! All different varieties and the kitchen staff very nice. The pool was a nice size and very reasonably priced drinks at the bar. Staff are so lovely here and shoutout to Sebastian and Fran for being so friendly and making us feel very welcome, thank you!🥰 Location just perfect, so many bars, restaurants and shops near by and not to mention the beach is absolutely beautiful ❤️ Thank you so much for making our stay so fantastic and we’ll definitely see you again next year!

Abdullah Alshaieb

I had a wonderful stay at Triton Beach Hotel! Everything was absolutely perfect – from the cleanliness to the restaurant to the reception team. The entire staff was incredibly friendly, kind, and helpful beyond words. It truly felt like I was surrounded by the best hotel team I’ve ever encountered. Special thanks to Farn at the front desk – he was exceptionally warm, welcoming, and always ready to assist with anything I needed. The food was also fantastic, with a great variety that kept every meal interesting and satisfying. Thank you Triton Beach for such a beautiful and unforgettable experience. I would definitely come back and highly recommend it to everyone!

Nijolė Vrubliauskienė

The hotel has rooms of very differrent sizes. After we were checked in a 'pocket' the reception kindly agreed on a room change and we enjoyed our stay in a spaciuos room with a big balcony and a great view. Special thanks to the reception and in general to all smiling, pleasant and helpful staff. The hotel is very well located virtually next to the promenade and in some 300 m from the closest beach.

Yitastics

I saw a post about a guy getting served raw chicken in the hotel which reminded me that I too had this happen to me without ever leaving a review here. A year ago I booked a room for a week all inclusive, we we're promised a diverse buffet and air conditioning in our room. Once we arrived we found out that we had no working airco in our room, we asked to be moved to another room but this wasnt possible unless we wanted to pay another couple hundred euros. We bought a two fans that day and kept them spinning all day so we could sleep at night. The first and only time we ate at the hotel we also got served raw chicken after i've already took a couple of bites. I told an employee but he didnt care and said I should eat something else if I didnt like it. From that point onwards they didnt clean our room anymore and they completely ignored us when asking a question. DO NOT GO HERE, the owner and employees should take some lessons of customer service as they are one of the worst i've ever seen. If you've already booked cancel it and go to another hotel, every hotel is better than this.

David Thomas

Absolutely appalling hotel , told us on arrival room ready but don't use toilet as leaking , went to room water over floor in bathroom, went down stairs said someone would be up no show ah hour later went back down to be told to repack suitcase as moving room. Great start to 3night break. Food shocking if you like cold food perfect hotel for you. Choice of food shocking I'd personally give it a zero * rating if I could . Palma nova a stunning place but this hotel shouldn't be ripping holiday makers off with false advertising. Most of the poor reviews are correct it my opinion, and the good reviews must be used to poor hotels and service.

Rosa M

On our last night of our week stay here. We’ve generally had a really lovely experience. Food is pretty decent, good drink options, brilliant entertainment throughout the day and at night. Our rooms were cleaned effectively daily, and only saw one cockroach in the lobby but that didn’t bother us. Fantastic location, beach and lovely restaurants within walking distance, and we got a short bus ride to a water park. We had to wake up early to secure a sun bed but that’s to be expected. We came as a couple, but it was definitely very family orientated and lots of children/children’s entertainment. Only negatives would be that the rooms didn’t have actual double beds, just 2 singles put together and the AC in the room was quite noisy and not that strong. Really enjoyed our stay overall and would happily come back!

Bob P

Does not live up to the brochure. The room was basic with no full length hanging space and no drawers/cabinets just open shelving. We could not use the sea view balcony for some of the time due to falling debris from somewhere above. The food, although a lot of choice, is pretty much the same all the time and not very hot. Evening entertainment for adults is a short performance of 45 min to an hour in one of two areas then goodnight. Despite the signs, reserve your lounger early as all day there will be only a few in the pool but many towels sunbathing. Only two small elevators service each wing above floor 2 and when one breaks down I hope you can use the stairs. If you stay here be prepared to go outside a lot. The alcohol included is very poor and anything not on tap you will need to pay for. Oh, and bring your own coffee.

Adina ingrid Lupu

I went on holiday with my husband and our 7-year-old son at the end of July. I was a bit scared about what I would find, given the comments that customers leave about this hotel. I was pleasantly surprised that everything was contrary to the comments left by clients. The cleanliness is up to standard, and the food is varied even if some dishes were repeated, which didn't bother my family at all. On the contrary, we had something to choose from every day. The food is very tasty and fresh. It is a hotel I gladly recommend and to which the malicious comments do not do justice.

Megan Eliot

Absolutely shocking service from the hotel staff. We requested to move rooms due to problems with ours,we had a shower what couldn’t stay at a set temperature and would scold you very quickly I have a 6 year old child, also so many other issues, We checked in the Sunday and was told to come back Monday morning and a new room would be sorted out, again straight No we are booked come back Wednesday and promised to sort us a new room and there would be no issues, came back Wednesday to be told if we want to change rooms we have to pay €16 a night! Would rather the honesty instead of being messed around. The bar staff were rude, only decent people were the entertainment team. The hotel is overly subscribed by too many people which the hotel can’t accommodate to, food is repetitive and never changed, and it wasn’t the cleanest, our rooms only ever had a quick mop down and same bedding was kept on for 7 days..YUK and not even a wipe down of the sides,mirrors or bathroom which was even worse. We came 3 years ago to Sol and happily enjoyed, this time it was awful, standards have dropped and would not rate this hotel a 4 star, definitely not worth the money at all!

Keri Sutton

Beautiful hotel with great vibes, rooms modern and clean. Buffet food had a good selection but food not very warm and quality was above average. Drinks expensive at dinner and in bar and bar service was poor, not once were we approached by a member of staff to order a drink we had to flag people down. Pool is lovely and good amount of loungers. Overall the hotel was lovely

Vladimir Mako

An exceptional hotel where my family and I felt very comfortable. We had a loft with a sea view. The room was clean and they cleaned daily and changed the towels when we needed. The hotel and the facilities were taken care daily. The staff and people there were friendly. The breakfast and dinner was always delicious and we liked it. The food was varied. There were fresh fruits and vegetables. What we liked the most was the kids' club and the animators who make’s fun activities for children during the day and evening. They’ve were amazing.

Kevin Janssen

Had a lovely stay here. Friendly staff. Room was clean, well equipped and definitely big enough (we had the solarium room, great views on the pool!). Nice pool area, no huge pool but definitely big enough to accommodate all the guests. Breakfast was good in quality and had a very extensive range of choices. Located in a vibrant area with lots of bars, restaurants and shops.

Ariane Hundt

We had the best time here. It was the perfect place for our family of 4. The decor of the hotel is modern, stylish and beautiful. The gym modern and open and airy with spin bikes, a screen with workouts on demand and plenty of weights. The kids club is amazing. 3x a day they offer 2-hour long activities that are so much fun from foam parties, slip and slides or paddle yoga. The rooms are spacious and clean. The breakfast buffet is so varied and meets everyone’s wants. The pool is big and we loved the beefy of people - young families where we truly felt relaxed and the kids could be kids and have fun. Highly recommend also because it’s just 1.5 blocks from the beach.

Kasia Dobrowolski

Amazing hotel! We had the breakfast and it was fresh, huge variety, lots of fresh fruits. The rooms were very clean and spacious. Great balcony overlooking pool! Night entertainment for the kids and the pool was amazing and staff! Highly reccommend and would return!

Caroline Thomas

Second night at this hotel and it has been really bad. Changed rooms when we arrived because first room smelled like sewage (222) and the bathroom was between the bedroom and the balcony and view making it really unappealing and unlike the photos. Door to balcony was really dirty also. They offered us the room on the top floor with big balcony (712) . Much nicer room. Amazing balcony. BUT boiled first night because air-conditioning is pumping out 22° air (saw the repair man's thermostat) when temps are 34 in the day. Asked for a fan and they said they had nothing and have offered nothing. Took a shower today to find the water goes boiling then freezing every few seconds while making an air siren noise. The shampoo pump attached to wall was empty and obviously didn't know until in the shower. No refresh of water second night despite no discount for multiple nights. Its high season, this is expensive and really crap. They don't care at all so far and if it doesn't change these scores are going down to reflect not just the poor experience and facilities but the real lack of interest they have in your experience. Only one more night then I get to leave, not what you want for your holiday.

Jonas Gaba Jensen

I’m very curious if people giving 4 or 5 stars have ever visited an actual 4 star hotel because this hotel is sub 4 star. On a good day I guess a 3 would be more appropriate based on an amazing location and decent breakfast. The thing that annoys me the most is that the hotel allows for visitors to leave their towels on the sun beds all day - they say they don’t but they do. Unless you take a sun bed at 9 am you won’t get one. Luckily the beach is great but sometimes a few hours but the pool is preferred. The lifeguards who are supposed to be there take super long breaks and are consistently gone before 6 pm which is the official time they should leave. On one occasion he left at 5.30 pm. Some staff are nice. Others seem like they rather die than be working at the hotel. Room cleaning is okay but it’s not really cleaning just making the bed and giving you fresh towels. Note parking is 10 eur a day in a nearby parking house with sparsely room for cars so if you arrive in the afternoon it can be tricky to get a spot. I wanted to address my points to the manager of the hotel but wasn’t possible to talk to that person. I wouldn’t recommend a stay at the hotel nor would I return in the future. If you expect a 4 star experience you’ll be disappointed. If you just want a decent hotel near the beach it’s great - but then there are other economical options to choose from.

Marc Klein

If you are planning on lying by the pool at any time during your stay, you will have to stand ready when they open at 9am. Also, this is not for adults, but more so for kids. We found another persons hair in our beds on the first night, luckily they took that serious and cleaned it properly the following day. The rooms are quite small. The staff is not bad but also not service minded. If you want a towel for the pool or beach, be ready to wait on average 5 minutes (only one person is allowed to hand out towels, and he/she is rarely there). Would recommend this place if location is the only requirement. Honest hotel star rating: 2.5

Alma Aburas

This hotel is definitely not up to 4-star standards — it felt more like a 3-star experience. We stayed in a triple room, and the sofa bed was impossible to sleep on as it was hard as a rock. Service was consistently disappointing. At the rooftop sushi night, the waiters had a terrible attitude — even asking for something basic like a glass seemed too much for them. The bar staff were also extremely rude; when I asked for a glass of ice to take to my room, it was treated as if I had asked for something outrageous. Housekeeping was minimal — beds were made, but no proper cleaning was done throughout the stay. The coffee at breakfast was poor quality. The only positives were the friendly breakfast staff and the hotel’s proximity to the beach. Unfortunately, everything else fell far short of expectations, and definitely not the value for the money paid.

Andi Ierides

Our experience at this hotel did not meet the expectations of a 4-star property. We specifically requested two double bedrooms in a quiet part of the hotel, but one of the rooms had two single beds. Worse, it was located right next to a large compressor that ran continuously, making it impossible to sit on the veranda or sleep comfortably without the air conditioning. Housekeeping services were below standard. The floors were neither mopped nor vacuumed during our stay. The only consistent service was the replenishment of Nescafé, tea capsules, and towel replacement. Water bottles were provided only on the first day, with no refills afterward. Additionally, the hotel’s website stated that direct bookings would receive special gifts and benefits. Upon check-in, we received nothing. When we inquired, we were simply given a voucher for a welcome drink — which only covered water or soft drink at the bar. Overall, this stay was disappointing, and the quality of service and amenities did not reflect a 4-star hotel experience.

Layla Hilsdon

Had an amazing holiday and 5 night stay here! Upon arrival we were informed the floor our room was on was undergoing plumbing issues so we were put up in a lovely hotel down the road and upgraded our whole holiday to all inclusive, couldn’t of been happier with how the staff handled the situation! Hotel and room was clean , food selection wasn’t too bad , pool area was a good size was never overly busy. We really enjoyed the beach bar which was part of the all inclusive was amazing having that by the beach for drinks and snacks. Location was great ,beach was 5mins or less walk, shops and restaurants near by and we made use of the arcade just down the road! Overall great holiday and stay, would recommend

Christine Jacques

Fantastic stay at the Alua Boccacdo. Very nice clean hotel. The staff were incredibly welcoming. The location was perfect. Just 5 mins walk to a beautiful beach ⛱️. Food is very nice. Lovely lakeside seating outside and air conditioning inside with lovely views. The hotel is spotless well done to the staff.

Volodymyr Savchuk

I would like to share my impressions of the hotel where I rested. First of all, it is very hospitable, all the staff is very friendly, and always happy to help. The rooms are cleaned every day, the hotel is very clean, the rooms are spacious and bright. The food is very tasty and every day they have a different and interesting menu. For relaxation, this is all you need, I can highly recommend this hotel, especially the beach is 5 minutes away.

Brid Walshe

Fantastic hotel. Food was great , we did all inclusive and great value . Food so fresh everyday and great choice. The design of the hotel was beautiful and being able to eat all our meals outside facing the water was heaven. Great entertainment, and loved the evening sun and drink by the pool everyday when we came back from the beach. Oh beach so near only 4 to 5 mins stroll . Great holiday thanks to all the staff who were very helpful 👍

Emily Jilks

My partner and I chose this hotel in Mallorca for our anniversary, expecting a relaxing week away. We were drawn in by the photos and positive reviews, but sadly our experience was the complete opposite. Please do not be fooled by the marketing. Rooms: The photos online make the rooms look spacious, but in reality they are tiny. I’m a petite 5’4” woman, and even I struggled to move around the room. We had to shift furniture just to fit our suitcase on the floor to unpack. We booked a double room, but were given two single beds pushed together. This was extremely uncomfortable as the beds constantly drifted apart during the night, leaving us slipping into the gap. For what is advertised as a 4-star hotel, this was very disappointing. Noise: The noise levels were appalling. For the first two nights, I barely slept. We were disturbed by constant street noise, clattering from the restaurant right next to our window, people outside late into the night, and bin collection every morning at 5am. This went on night after night. We complained to reception after the first night, but the staff did not care and told us they were “fully booked.” Fair enough, but people check in and out every day—so why not move guests around accordingly? They promised to “keep us updated,” but never called, never messaged, and never reached out. After our second and third complaints (by now we were furious, five nights into a seven-night stay), they finally moved us—only after we pushed hard, offered evidence, and proved the restaurant was in fact directly outside our room. The receptionist even sighed when we insisted, making it clear they simply didn’t want to deal with the problem. This was deeply frustrating. To make matters worse, the new room was just as small, so the noise wasn’t the only issue. Customer Service: This was by far the worst part of our stay. The staff had a “don’t care” attitude from start to finish. They were dismissive, unhelpful, and only acted when we caused a fuss. There are so many ways they could have handled our complaints better—showing empathy, keeping us informed, or making an effort to resolve the situation sooner—but they did none of this. It was appalling service, not what you’d expect from any hotel, let alone one claiming 4 stars. Food & Drinks: The all-inclusive food was repetitive and basic. Breakfast, lunch, and dinner were the same every single day. Nothing special, nothing memorable. What shocked us most is that water is not included. On arrival we were given one small bottle in the room, and after that we were told to buy our own. Signs are posted on water dispensers forbidding bottle refills. In all my travels, I have never experienced an all-inclusive hotel that refuses to provide drinking water. It is bizarre, unacceptable, and makes you feel nickel-and-dimed throughout your stay. Pool Area: Yet another disappointment. The pool is much smaller than the photos suggest and is often in the shade. The number of loungers is very limited, and most are “reserved” by guests who leave their belongings there all day. There is no enforcement of rules to stop this, so finding a spot is nearly impossible. We only managed to use the pool area once during the entire trip because there was simply nowhere to sit. Overall: This hotel is absolutely not worthy of its 4-star rating—at best, it’s a 2-3 star property. The rooms are tiny and uncomfortable, the noise levels make it impossible to relax, the food is repetitive, and the pool area is overcrowded and poorly managed. Most importantly, the customer service was appalling: dismissive, unhelpful, and at times downright rude. Our anniversary trip was meant to be special, but this hotel ruined it. I would not stay here again even if someone paid me, and I strongly urge others to avoid it. There are far better places to stay in Mallorca where your money will be much better spent. The only good thing was the beach next to the hotel and the all inclusive bar next to the beach. if we did not have that, it wouldve made the trip worse.

Christopher Platt

This is a fantastic family hotel, especially great for kids, particularly because of the kids' pool featuring water slides. There are plenty of activities to keep them entertained. The kid's entertainers, Sally and her team, were absolutely brilliant. The nighttime entertainment included a few decent acts, although the quiz night could have been improved. Housekeeping did a wonderful job of keeping the rooms clean every day! I suggest taking a moment to read the small print regarding the all-inclusive package and the rules for alcoholic drinks. You are allowed only 6 drinks per day—3 with lunch and 3 with dinner. Other than that you can buy as much as you wish. The food was amazing, with a wide variety available each day for breakfast, lunch, and dinner. It's just a 5-minute walk to the beach, which was perfect for the kids. The location is excellent, with plenty of bars and shops nearby. A few areas of the hotel could use a fresh coat of paint, but overall, it’s a great place, and all the staff were polite and friendly.

Alex & Adam

We stayed at ILUNION Hotel Palma Nova recently and had a lovely time overall. Breakfast was great with plenty of choice, but you can’t take food or drinks back to the room which would have been handy at times. The hotel is definitely geared towards families – there’s loads for kids to do, from daily activities to the evening disco. The three pools are brilliant: one with slides, one standard, and one shallower option for little ones. Lunch and dinner were a bit repetitive, but the kids’ food section was a nice touch. The biggest downside for us (and many other parents we spoke to) was the kids’ play area being right next to the restaurant. It meant every time we went for dinner our children just wanted to play instead of eat, which led to a few meltdowns. Moving it, or at least adding tinted windows, would make a huge difference. The rooms are nice and the balcony with a glass panel was perfect for our little one who loved looking out at the pool. Beds could be improved though – they felt like camping beds, not very sturdy, and since they’re pushed together you end up falling down the middle. It is located up a hill so prepare for the walk which is tough with a pram. Another thing to note but didn’t bother us was all inclusive doesn’t inclusive alcohol drinks unless at lunch and dinner. On the plus side, the staff were lovely – really friendly and always happy to help. Overall, a good family hotel with lots for kids, but with a few tweaks it could be even better.

Tomáš Kostrhoun

Absolutely loved our stay! The pools were perfect for kids—safe, fun, and clean. The whole hotel was perfectly clean too, which we really appreciated. The food was great with something for everyone—some classics always available, plus cool themed nights like Spanish and seafood. Staff was super friendly and always ready to help. Would definitely come back!

Matthew Powders

Food made me ill. I was there for 10 days and unwell for 6 days, it completely ruined my holiday. Undercooked meat and rubbish processed food made me very ill multiple times during the trip. It's a shame because you have foundations of a very good hotel, staff are friendly, 3 big swimming pools, a good sea view, but all of this is irrelevant if you are stuck in the bathroom all day with food poisoning. Just put a bit more effort into the catering and it would be a great hotel.

Maria Ed

Quality and diversity of buffets food was exceptional 5 stars. Maybe one of the best buffets I had, definitely the best paella I had in a hotel. My son enjoyed the kids sessions and the entertainment was good quality. The hotel is located 5 mins from the beach, therefore a walking distance and very close to shops. Room cleanliness was OK. The hotel has 3 pools including the kids slides which keeps the entertained. They also offer outdoor food service during the day which is ideal for children. Outdoor maintenance could be improved especially cleanliness, more attention to details would be recommended. It is indeed a very good family hotel and the atmosphere is very chilled we will come back in future.

Amanda Alden

Just returned from a 6 night stay 4 adults and 2 boys aged 6 and 9. They loved it. The hotel and rooms are spotless. Lovely pool area and refreshing to have more than enough sunbeds. Food was delicious and so much choice. Probably one of the best all inclusive we have stayed at. Staff are friendly and work very hard. Would definitely recommend and stay again. The only negative is the lengthy queues and shortage of bar staff for drinks in the evening.

Jess

We’ve just come back from Hotel Globales Mimosa in Palmanova and had an amazing time! The day time activities were great and the evening entertainment was good (even if we never won bingo – still sad about that!). I have food allergies, and the head chef did his best with the language barrier to explain the allergy key and make me feel safe, which I really appreciated. The staff in general were all friendly and helpful, but we have to give a huge shout-out to Lucas from the entertainment team – he is an absolute star! So welcoming, full of energy, and amazing at his job. He genuinely makes the hotel what it is and is a massive asset to the team. Thanks to the team! Jess & Isaac

Sylwia

Wonderful stay. Fantastic, professional service and delicious meals. Sensational atmosphere, close to everywhere. The hotel is clean and pleasant, we had a very comfortable rest. Thank you!

Claire Ball

Just coming home after a 10 day stay and we've had a great time. Our group age range was 16 to 82 and everyone enjoyed themselves. The entertainment team work really hard especially Lucy's who has really gone above and beyond getting our group involved and having fun. Please take reviewed with a pinch of salt there are good and bad things on all holidays but we found the food lovely and hotel very comfortable.

holly cornwell

my boyfriend and i have just arrived home from a 5 night stay at this lovely hotel and we have absolutely no complaints. it was a beautiful hotel, with a great atmosphere. the room was good, just what we needed - along with a balcony with a gorgeous view. the pool area was lovely, there’s always plenty of sun loungers available throughout the day so no need to worry. the pool bar was great, there was plenty of food and drinks available all day! the restaurant was lovely too. the entertainment team were fantastic, especially Lucas who we got to know very well. he’s a credit to the hotel and you can tell that he loves his job! he looked after us all week and got us involved in many different activities and having fun, then wished us a safe journey home at the end of the week with a massive cuddle. i hope he’ll still be there when we visit again next year! really do recommend this lovely hotel, just want we wanted from this holiday.

markos paterakis

We had a nice 20 days stay at Mar Hotels Playa Mar & Spa! The entire hotel is spotless – everything was incredibly clean and well maintained. The staff were all so friendly and helpful, always ready to assist with anything we needed. The breakfast and lunch buffet were excellent, offering a wide variety of delicious options to suit all tastes. We especially appreciated the quality and freshness of the food, with something new to try each day. This hotel is truly perfect for families with children – from the kid-friendly pools and play areas to the relaxed and welcoming atmosphere, everything is designed with families in mind. We felt completely at ease and well taken care of throughout our stay. The only small downside was that the beds could have been more comfortable – a bit firmer or newer mattresses would make a big difference. Overall, we had a wonderful experience and would definitely recommend it. We’re already looking forward to coming back!

Joe Jepson

When looking to book a holiday, the first thing we as a family have to take into account is booking somewhere that caters well for allergies. Three of the family have to adhere to a strict gluten-free diet. We informed the hotel before we arrived, and we were so well catered to for the entire holiday. On the first day of the holiday, they brought out 3 separate breakfasts consisting of different Schar items, including 2 slices of toast, cereal, muffins, and biscuits. We could have cried; we'd read that the hotel catered well for coeliacs but never expected to be catered to so well. There was a two-sided gluten-free menu, where after finishing our breakfast, we'd order our lunchtime meal, and then once finishing lunch, we'd order our evening meal. The menu had a great amount of choice, including pastas, pizzas, cuts of meat and fish with sides, and puddings. The buffet food was also well labeled with allergens; however, there's more of a risk of cross-contamination. The food was excellent, and we can't thank the chefs and all the staff enough; we didn't have to worry once about food at any point of the holiday. We'd especially like to thank the chefs for preparing such fantastic food. And a huge thanks also to Fredy, Angie, Matel and Nathalie for making us feel so welcome at each mealtime; you really made the holiday for the children and us. The rooms were kept immaculate each day, so a big thanks to Lina. The rooms were spacious even for 3 kids and ourselves. We stayed in a ground-floor, pool-facing suite. Our only slight downside would be noise due to being in close proximity to the park. Children would sometimes play until after midnight and then run up and down corridors, which would wake our children. There was always something to do for the children, our kids loved the slides, and when they'd had enough of being in the water, there were always options to do something else. From playing in the park, joining in with the activities put on by the brilliant animation team, or going to play football in the small stadium behind the hotel for a few hours, they were always busy. Another massive shout-out to Andreea from the animation team, who came and joined in football with me and my son, who stayed and played for hours. After that, she would always make a fuss over and joke with the kids and genuinely made our holiday better; she'd often come and sit with us as a family and have a laugh. The animation team has so much energy; I genuinely don't know how they do it for all those hours and weeks on end. Fair play to them, again, a huge thank you and a final shout-out to the whole animation team! The location was also perfect for us, situated on the end of the strip, it was only a 15-minute walk to cafes and bars, which forced us to get some steps in to work off the huge meals we'd been having. To conclude, this was our first visit, and it definitely won't be the last we've already started looking for next year.

Hannah

Wow! Just got back from a week away here. It was our children’s first holiday abroad, and we could not have asked for a better time. The hotel was extremely clean and well equipped for what we needed. The food was well above average for an all inclusive buffet and offered something for everyone at breakfast lunch and dinner - even our picky 6 year old always enjoyed his meals. The themed food nights were fabulous, we particularly loved the Mexican, Asian and Indian night. The staff were all lovely, helpful and genuinely did everything they could for you. A special mention must go out to Andrea, Stefan, Paul and Sami from the animation team. They made huge efforts to get to know us as a family and spent a lot of time with the children making them feel special and constantly entertained - they MADE our holiday what it was. We did go during a very quiet period, which was perfect for us as we don’t like busy places. At times, we had all 3 outdoor pools and slides to ourselves! ( I understand from the team there that it gets very busy during the peek season) The evening entertainment was always fun… my 4 year old daughter really enjoyed the kids mini disco and the new songs and moves she learnt over the week. All in all 10/10 holiday. We will absolutely be back! Thanks all 👍🏻

Anthony Stirk

Great family focused hotel. First time we’ve done all inclusive and we weren’t disappointed. Food was varied and of good quality. Staff were friendly and attentive. Location is 5 mins walk from sea , there are lots of mini beaches and trees offering shade. Only real criticism is the Wi-Fi is pretty rubbish.

Steph

Just spent a week here with my small family of 3. I cannot say enough about the service! The employees were kind and always willing to help with a smile. Great people at the restaurant and at the bars. The animation team for the kiddos were honestly the best! Always had something fun for the kiddos and were so sweet with our 6 year old. He loved every second with them. Honestly some of the nicest people there. The food was delicious. While the variety wasn’t too grand, everything tasted very good and well cooked. Now for the few things we didn't find 5 star worthy- the entertainment was lacking. While we are here during “off season” the nighttime entertainment was a little dull. The rooms were seriously lacking some amenities. No tissues and no extra shampoo and conditioner. Just a 2 in 1 option. No AC in the rooms as it won’t be turned on in the facilities until may, Which for a pregnant women was pretty important but we just opened the windows. The beds are quite stiff and the wheels on the bottom don’t lock. If you move, the bed is coming with you. The pools were well taken care of but be warned the outside ones are not heated. Location is a bit away from the city of Pollensa but if you’re looking to have it a little quieter, that’s definitely a possibility plus. Lastly, while this is a holiday, it’s advertised as a family resort and alcohol should be controlled when someone gets out of hand. We saw a dad drop multiple glass cups (one into the kids pool) and was just a drunken mess. Would have been cut off anywhere else but I guess they didn’t see the need to.

Beverley Taylor

Just spent 7 nights here. Let's start with the positives, the communal areas were lovely, well appointed and spotlessly clean. The food, although the choice was limited, was nicely cooked well presented and plentiful. The staff were pleasant and helpful. Now the not so positives, the pool area was not as pictured on the Internet. The sunbeds were tightly packed in, yes, that meant there were plenty for everyone but for me being, in such close proximity to others was not pleasant. The rooms were clean and comfortable but were very tired and the kitchenette (with empty cupboards) was rather strange. Overall we very much enjoyed our stay.

Stephanie Mcnamara

We have just come back from 7 nights all inclusive.The hotel and the room were spotlessly clean and very well presented! The staff were all very helpful, and Dolores was just fantastic… nothing was too much trouble!! The food was very hit and miss, very strange foods at times.. I mean who has deep fried broccoli for breakfast?? We found ourselves eating out on a few occasions!! The gym was new and clean looking… but the equipment was broken!! Would stay again but wouldn’t do all inclusive’n

Brenda Penketh

Just back from a 10 night stay. Reception area probably the nicest part of this hotel. Rooms are OK however do not waste your money asking to upgrade to a sea view as all balconies are concrete so sitting down you cannot see anything you need to stand up. All inclusive is only for local drink only, if you want a pina colada for example they make this with malibu rum therefore you have to pay, I don't understand why this cannot be made with their local white rum. The young barman (didn't catch his name) is miserable, unhelpful and has a can't be bothered attitude. Dolores very friendly and Bruno in the restaurant polite. From Thursday to Sunday/Monday lots of stag/hen parties round the pool, very rowdy, noisy and not relaxing at all. The sun loungers round the pool are so close together it's like sardines in a tin, spent most of the time at the beach which is lovely. Breakfast and lunch ok however evening meals not great, very repetitive, food not hot. They have a couple of microwaves however this just makes the food soggy so we did a few nights eating out which is much better. Tables at the pool bar outside do not get cleaned regularly and some are disgusting. Had a couple of power cuts whilst there which is not good especially for elderly guests on the high floors or disabled guests. The power was off quite a few hours and again the next morning. I will definitely be back to Palma Nova however will definitely not stay at Globales Panama and would not recommend it.

Tuğçe Canbilen

The rooms are clean and neat. The beach is 5 minutes by walking. The food was average, not good for a 4 star hotel. Everything seemed extra; they charge a deposit for beach towels and to use the safe in your own room.

Andra Visteanu

Great hotel, large rooms, staff are helpful. The location is close to the beach/shops/public transport. The food is good, lots of choice. I would recommend all inclusive as drinks can add up to quite a lot if you pay separate (even coffee and fizzy drinks). Only thing I didn’t like is some of the guests can be really noisy but that is not the hotel’s fault of course.

Miss L.

Really liked this hotel rooms were cleaned and replenished every day. Food was lovely something for everyone even if your gluten free there were options. Didn't like the restaurant near the pool area but thats my opinion. The poolside always got a sun lounger some pool entertainment daily. Games by the pool bar at the pool also. They could do with a little snack bar for like chips or toasties by the pool. Shops are 5 mins walking distance. Entertainment at night between bingo, live singers, good atmosphere. Lifts in the hotel are tiny . Really cant fault this hotel a/c was lovely and cool . Anything we needed help with or anything the staff were very helpful.

Gail Pickering

Absolutely perfect in all areas. As soon as we arrived we were treated by a lovely young lady on reception who made nice light conversation while we checked in. We knew then we had chosen well. We stayed for 7 nights and didn't want to leave. Good selection of beautiful foods with different choices each day. ALL staff very welcoming and friendly. Nothing to much trouble and all made us feel very included. Rooms cleaned to a high standard. Hotel was spotless. Rooftop pool area was fantastic and so peaceful. Lots of little touches that you don't get elsewhere. We arrived late and had missed dinner but they prepared a lovely selection of food for us and opened the restaurant so we could sit and eat. (No pre wrapped sandwich and bottle of water) We are in the process of booking for next year but will definitely be staying longer. Can't wait to return.

Tina Bennett

We had a great holiday. Hotel was clean staff were helpful and polite. We had a problem with our air conditioning but they sorted it and moved our room. Food was great lots of variety and always fresh. Pool was nice not too many sunbeds we had to get there early but that was fine. Just up the road from the beach, shops and restaurants. We are already thinking about going back next year x

Dave Taylor

3rd time visiting this hotel and will be back again. Hotel is spotless and constantly being cleaned. Rooms are also made every day and the beds are huge and comfier than mine at home! Only 2 mins walk from the beach and shops, the selection of food is brilliant. All inclusive has branded drinks and the staff are very very friendly. Can’t fault them at all. Plenty of sun loungers and parasols by the pool, the most I’ve ever seen in a hotel. Never an issue getting one.

Darren Hardy

We’ve just returned from our third visit here and just like the previous two it was a great holiday. The choice of food and drink was great always served with a smile. The rooms were cleaned every day and fresh towels were provided. Milan and the rest of the entertainment staff were excellent and kept us entertained day and night all week. All in all a great holiday and we will return.

ferial salem

The personal is kind. No activities like they say on the website. Stingy Hotel: You pay extra for staying on the confortable beds of the roof top. Not enough free long chairs for everyone. They make you pay 20€/h for the comfortable chairs. You can not enjoy the pools because they are colds. None of the pools are heated. The room locker is super old. Works half the time. They call a technician for you and he changes the batterie. You can hear customers in the hallways. Curtains don’t fully block the sun. The toilet is not well attached. It bangs every time you get up from it. You can’t lock the bathroom doors. Some rooms have full shower doors others don’t so water comes out of your shower if you are not careful. Bring your own hairdryer because their is not strong enough. Food is tastless. Low variety of thinks to eat. You pay for the drinks if you choose dinner. Wifi is not good in many areas of the hotel. Cheap quality of shampoos and conditioners full of Sulfate and Parabens. They have body cream but cheap as well. I am very impressed by the bad experience I had in this hotel for the price I paid. Beautiful emplacement.

Jordyn and James

We absolutely loved staying here. What an amazing location. Our highlight was the adults only pool on the roof top - fantastic views. We were here for 5 days, easy access to boat hire for days trips, car hire next door so we could explore the island… 10/10 experience. Breakfast each morning was also handy - included with room cost.

Emma

Lovely hotel in a central location overlooking the beach. We booked a superior room which had a lateral sea view - definitely worth the extra money. The breakfast was nice with plenty of choice. The staff are all friendly. You can buy a green water bottle at the bar for 6 euros which then gives you free water refills at the bars - well worth it! The highlight of the hotel is the rooftop terrace, this is for adults only. We paid for a balinese bed every day, it costs 60 euros a day however you get 40 euros credit to use on food and drink at the rooftop bar. Absolutely worth the money as there aren't many sunbeds on the rooftop terrace. There is also a pool on the terrace which was amazing. We'd definitely return to this hotel.

Désiréé

The staff was amazing. There were so nice and welcoming and realy made our holiday. We had an issue with our rooms being far apart and they fixed it the next day. The place is so clean along with the included spa. The hotel is right across the beach with wonderful restaurants around. The breakfast was lovely and never felt crowded. The best part had to be the roof top pool and lounge. The bar closes at 11 but you can stay as long as you want. The prices are reasonable. And if you're interested you can see the big dipper (star constellation) from there!

Scott Kelley

My wife and I vacationed to Mallorca As part of our honeymoon and stayed at this hotel for 10 days. It was a mixed bag. The beds were the most uncomfortable beds I’ve ever slept on in my entire life. They were two twin mattresses pushed together and extremely uncomfortable. Hard to be romantic with your wife with a big giant gap between your beds. It was so uncomfortable we threw our backs out as well, i had to get several massages just to walk. Another thing I could not get over was I went to a bartender asking for a cup of ice and they charged me one dollar to get ice in a cup. What kind of four-star hotel charges you a dollar for a cup of ice… I mean, how cheap can you be? The bathroom layout is extremely weird and the water leaks all over the floor from shower and the bedrooms are relatively small. The pool is usually packed and everybody claims chairs early so it’s slim pickings if you want to sleep in. They also start their room services at 8:30 - 9 o’clock so there is no sleeping in late. You will hear all of the door slamming shut from the maids as there is no soundproof in the rooms. The infinity pool is small and limited in space, but if you can get a spot is a very pretty view of the bay. However, most of the cabanas at the top floor you have to rent from them….as if what you paid to stay at the hotel wasn’t enough already. The breakfast buffet is pretty good. There’s lots of selections and the hotel location to everything in town is the best part of this hotel. You can’t really find a better spot. But other than that, this is a three star hotel at best masquerading as a four star.

Zac 39

A very nice and reasonably priced hotel. The rooms are always well-renovated and clean. The staff is helpful and courteous. The pool is a bit small but never crowded, and the outdoor ping pong and billiards tables are well-maintained. Entertainment is offered daily, led by Andrea, a friendly and helpful entertainer who knows how to handle vacationers. Palmanova is a quiet place with the opportunity for very interesting and beautiful excursions.

Ola Kąkol

Hotel very nice, great location. Food tasty, drinks at the bar very good. I subtract one star because the lady lifeguard (older one) intent on surreptitiously looking at guests does it extremely perfidiously and thus difficult to feel comfortable. Once I smoked an electronic cigarette in an unauthorized place (there was no sign that it is not allowed), the lady instead of politely returning my attention yelled at me and began to tease. I must admit that I was shocked that you can so rudely draw attention to someone.

shirley cunningham

Me and my husband have just come back from this hotel,must say far from the best I’ve ever stayed in,rooms nothing to be desired,lacking furniture apart from a bed ,reasonably clean,ants in our room as in quite a lot,odd few managed to get in the bed,was reported nothing done until we mentioned it a second time,and then we was handed a spray to do it ourselves,solved the problem for a couple of days then the gradually came back,food well cheap cuts of meat,chick thighs chick drumsticks,the odd piece of chicken breast well I think it was,chips chips and chips,the odd boiled pots the mash once a week looked funny colour,salad was ok ,so we ate out few times even though we where all inclusive, drink obviously was free,very very poor,fizzy drinks wasent fizzy , I could go on forever but I won’t,anyway made the most of the weather and enjoyed the area nice places to eat out there, will not be going back to that hotel,one more thing some of the staff( majority) where ignorant abrupt and no manners whatsoever . But everyone has there own opinion on this hotel,just thought I’d write how I found it .

Leonardo Paganotto

I had a great week at the Palmanova Palace. The hotel offers great comfort and good service. A special mention goes to the hotel’s animator (Andrea) who truly made the experience unforgettable. He is incredibly friendly, talented, and speaks several languages fluently, which made every guest feel included and entertained. He is super sociable and helpful with everyone.

Szymon

Thank you for a wonderful vacation. Beautiful place. Friendly and excellent service, very helpful. Good food. Clean rooms. There's always an interesting show in the evening. Funny animators were able to cheer people up. Thank you again

tammy A

One of the best hotels I been to! The staff have been so accommodating and so so friendly with us, such as serving us when having our meals and drinks. The animation team have been very good, the bartenders and waiters have been amazing and the reception staff have been so helpful with our questions. Also special mention to the cleaners who leave our room very clean. Would definitely recommend this hotel and would love to come back here in the future. To all the staff; well done and keep up the amazing work!

John Fox

We just got back from our first stay at the Barcelo Ponent Beach hotel. First of all the location is fantastic! We were lucky to get a room on floor 1 overlooking the pool on floor 0 and the beach. The view was stunning. Our room was nice overall and I would have rated it 5 stars but there were signs that the decor needs some TLC, e.g. the edges of the mirror in the bathroom were worn and there was a small amount of water damage on the base of the bathroom door and skirting board near to the shower tray. The next thing to comment on is the staff, they are absolutely amazing, very very warm and friendly as well as being helpful and attentive. The food at the hotel was good overall and on parr for all inclusive. There were some nice touches at breakfast including a large honeycomb. The best dish I had for lunch was chicken braised in beer, which was delicious. We highly recommend the hotel and resort to any one planning a holiday to Mallorca.

shane wilde

This is a great hotel! The two pools and the beach being so close together is brilliant. Room was comfortable and all the staff were great. We went all inclusive for 7 nights but only had our breakfast in the hotel so can’t comment on the lunch / dinner. Breakfast was nice but the buffet was packed every morning! The Snacks and drinks by the pool were great. Only one issue. We are a couple in our early 30s so taking the stairs isn’t an issue but if you rely on elevators you will be waiting a while for the elevator every time you need to use it and it will hinder your experience. Other than that everything was perfect.

Mariia Petrenko

Wonderful hotel! 🔥 This was our first all-inclusive experience and we were delighted. Every day there was a wonderful variety of food, traditional for Mallorca and also for other cultures. The view from the hotel room was wonderful, it met our expectations. The beach is sandy and very pleasant, and swimming in the sea is a real pleasure. 🌊🐟🌅 The service at the hotel is at its best. The staff works like bees 🐝 - quickly, efficiently, efficiently. Our vacation was wonderful thanks to the hotel, we hope to return for another vacation.

Jenisha Pentayya

I had high hopes for Barceló Ponent Beach and I was definitely blown away by the views – being right by Cala Ferrera beach 🏝️ is unbeatable. The rooms were really nice and we even got a lovely upgrade, which made our stay feel super romantic. 🧖‍♀️The spa was my favorite part — a lovely little retreat — but with only six loungers it was tricky. On the rainy day we tried to relax, there weren’t any free since people were hogging them, leaving towels to “reserve” spots while heading off for meals. When it comes to food🍴, there were some highlights: the fish dishes were fresh and tasty, and one night they served really good BBQ chicken wings. However, for someone who doesn’t eat pork or beef, it was sometimes frustrating — dishes weren’t always labelled, which made it difficult to know what I could eat. Overall, the food felt hit and miss. The hidden charges were another letdown: a €10 refundable deposit for pool towels, plus €2 for every change (something I’ve never come across in a hotel claiming to be 4 stars). On top of that, €9 just to rent an iron. Another thing worth mentioning is that there’s only one set of lifts in the whole building. If your room is on the opposite side, you’ll have to walk all the way back to the main area to go in or out, which isn’t the most convenient. Finally, the so-called courtesy room was disappointing. Instead of a private space, it was just a communal area with separate male and female showers and toilets. Handy if you just need a quick freshen-up before leaving, but definitely not the “room” you might expect. What’s even stranger is that the hotel advertises “the facilities and high-level services of this 5-star hotel in Cala Ferrera (Cala D’Or, Majorca)”. Honestly, it’s nowhere near 5-star level. The views and location are 5-star worthy, but the dining, facilities, service, and extra charges just don’t live up to that claim. Overall, a beautiful stay with stunning scenery and a romantic setting, but the small frustrations really add up and keep it from being as luxurious as it markets itself to be.

Mark Clark

Absolutely fantastic hotel! great location, great rooms, great food and the staff are welcoming and very friendly. A special mention to Jonny who is so helpful and customer service is first class, nothing was too much. While staying the 7 nights, we also took part in the onsite activities which were run by Lisa, she was so passionate about making sure everyone had the option to join in and the activities were fun. Stretching, Water volleyball, aqua gym and pool. The evening entertainment matches as well with Bingo and Karaoke. Will certainly look to come back in the future, this place is like paradise.

dave hughes

Take away the 2hr transfer from the airport... And arrive at what I can say is bliss!!!!! Very nice, clean hotel with the chill factor 100%. No fighting for sun loungers..... We walked into Porto Colom this morning following a lovely breakfast... Arrived back at the hotel about 1pm and straight onto loungers at the pool bar..... If you fancy a nice chilled holiday with no screaming kids and no fighting over loungers, then this is the place... We will be back!!!!!

Stephanie Harris

The rooms are very dated & warn, But the location was wonderful. We only stayed one night. It definitely wasn't our favorite place to stay. The breakfast was good. It was a buffet.

Justin Pow

Superb hotel, staff are excellent, so friendly & polite! We had a junior suite, spotlessly clean, lounge area, bedroom with super walk in shower, 2 balcony's over looking 1 of the excellent pools. Great choice of food, spotlessly clean facilities throughout & 2 lovely pools, great location. Easy walk into Porto Colom & lots of choice for lovely restaurant's, especially S'Arenal Portocolom. Cala Marcal beach which is just beautiful is a 15 minute walk. Thank you to all the staff you were fabulous!

Ugur Aydin

Restaurant staff and chefs were warm and helpful. Animator Lisa was outstanding, full of energy! However, the in-room safe had a daily fee, not fitting for a 4-star hotel. The mini fridge was non-functional, meant for a minibar that wasn’t stocked or offered, making it merely decorative for photos. The blonde receptionist with glasses was a bit rude. Breakfast had only pork salami and sausage despite requests for alternatives.

James Westrope

On arrival first impressions were great! The hotel itself is in a beautiful setting with views reaching across the bay. The staff were lovely and friendly (throughout our stay) and we got a free glass of bubbly on arrival too. We stayed in a star prestige junior suite and went for the all inclusive option. There was more food on offer that you could possibly need and it was all delicious. The three swimming pools in different styles was a great treat as water lovers, offering the usual larger pool by the main bar, with an infinity pool and longer pool with hammocks and a more secluded feel to cool off in away from the hubbub of the main area. Would definitely return! Being adults only was a real plus for us with a real sense of relaxation and tranquility!

Tom Allen

We stayed in the Suite with sea view and premium terrace on an all-inclusive package and honestly had the best time! The staff were so friendly and welcoming – nothing was ever too much trouble. The food was amazing with such a huge variety every day, so there was always something new to try. The hotel and grounds are spotless and really well looked after, and the views are beautiful. It’s also in a great spot – really easy to get into town, loads of restaurants nearby, and car rental was super simple too. Couldn’t have asked for a better stay – would definitely recommend and will definitely be coming back again!

Vicki Mercer

This was our first time to this Hotel and from the moment we walked through its doors we were not disappointed. The Hotel had been well designed with every room facing the picturesque cove. We had chosen all inclusive and this is the best all inclusive we have ever had. The Dining area was a lovely experience with a gorgeous indoor restaurant leading out to a terrace overlooking that beautiful cove. There was a wonderful choice of food and it was always a delight to see what was on offer. Our room was spacious with a bath and shower and a proper hairdryer. There was always plenty of loungers by the pool and we were supplied with beach towels which you’ll find in your room. We really enjoyed the evening entertainment and hardly ever felt the need to leave this wonderful Hotel. Let me get to the most important part - the Staff we have had the best service from your staff, their outstanding performance every day really made our holiday. We were welcomed with the friendliest of smiles from every member of your team. The fact that they all seemed to get on with each other was noted and I’m sure this plays a significant role as your staff are a hugely positive impact on this Hotels success. We came here to relax, recharge and enjoy the sun and this was achieved, a week just wasn’t long enough. We will hopefully return soon.

Ryan Banner

We are currently staying in Room 1828 and have been for the past 4/5 days. This is a stunning hotel and in a superb location by the sea. As this is adult only, it is extremely peaceful, and fit for everyone. If you like to bathe in the sun, you can do with such an open space by the pool or cliff side. If you prefer shade, there are actual beds at poolside in the shade which me and my partner have been lying on all week and do not want to change. The food is fantastic, especially in the Japanese restaurant which you pay for separately if you wish to eat here. A good timetable of activities throughout the day such as aqua gym, cocktail masterclasses, bag making and more. Great evening entertainment and to top it off, fantastic members of staff who speak amazing English which makes life a lot easier.

Josephine Olsen

5/5 stars. We had 9 days at this hotel. The location is very nice and ALL the rooms have a beautiful view. The staff are so sweet. From the cleaning crew, the bar staff, the restaurant staff to the reception. Made our stay very joyful. The food in the buffet restaurant (we had all inclusive) is the best food i have ever experienced at a buffet. Very nice and healthy, with also vegan options. We did not have Star Prestige but the main pool is also very nice and big + you have 1 class access to the sea.

Simon Mole

We had such a fantastic stay! The hotel was clean, comfortable, and welcoming, with great facilities. The highlight for us was the entertainment THEO he was absolutely brilliant! He made every evening so much fun, always full of energy, friendly. He really went above and beyond to make sure everyone was enjoying themselves. Thanks to Theo and the whole team for making our holiday so memorable. we’ll definitely be back!

Jessica Burgess

Came on a girls holiday at the end of august and had an amazing time. The hotel is in a good location with two beaches walking distance and a town just around the corner. The food and drinks were about what you would expect in an all inclusive wide variety and decent quality. The stand out element of the resort however is the staff, in particular the animation staff. Every single member had lots of energy and put on an amazing show every night. Shannon and Lorena are amazing and passionate dancers who are also very approachable and easy to talk to. Marco and Theo never failed to make the audience laugh. Luke was always talking with the guests and making them feel very welcome at all times. Antonio was incredibly kind and energetic ,always talking with people and making them feel happy and comfortable. Overall I am already planning my next trip back.

Geffry Ebhote

Excellent service, very welcome reception, mixed and very tasty food, super friendly staff. Theo made our holiday experience truly special. His energy and enthusiasm were infectious, and he always went the extra mile to make sure we were having a great time. We were impressed by his creativity and dedication to his work. Theo's positive attitude and genuine care for the guests made a huge difference to our holiday. He is a fantastic member of the animation team!

Matthew Salisbury

We were welcomed by Moses. A very nice, hard working and helpful man. He interacts with the holiday makers well. We had a problem with biting ants which they were slow to sort out. But did fix the problem. The food is average. The all inclusive bar closes at 11. The staff are helpful and the rooms are clean.

Wayne Hewitt

We had a fantastic stay at Club Martha's Blue Sea! The swimming pool was really nice clean, well-maintained, and perfect for relaxing or having fun with the family. The staff were absolutely amazing friendly, helpful, and always made us feel welcome. Food and drinks were good, with a nice variety and quality throughout our stay. The rooms were also great clean, comfortable, and well-equipped for everything we needed. A special mention to Theo and Dany from the entertainment team they were so friendly and brought great energy to all the activities. They really helped make our holiday special. Would definitely recommend and would love to come back!

Sheila Fernandez Diaz

What an incredible experience! The hotel itself was beautiful, with great service and everything you could need, but the real highlight was the entertainment. Nuno is simply fantastic – full of energy, fun, and always making sure everyone has a great time. He made every show and activity so enjoyable and really brought something special to the holiday. I can honestly say it was one of the best hotel experiences I’ve had, and I would recommend it to anyone looking not just for relaxation, but also unforgettable entertainment. Can’t wait to return!

Flavio Cazassa

We’re very disappointed with this hotel, don’t think I’ll be back here again. Even though they always respond to the lower rating reviews saying that they’re going to improve in the points mentioned I don’t think they treat the customer seriously as they still having the same issues. I had a promise of a sea view room by on the beach, arriving at the hotel I was assigned to a completely different room with a neighbouring view instead, after complaining about this issue one of the staff said that they couldn’t do anything about it. It is ridiculous to say this hotel is 4 stars it should be classified correctly as 2 stars as the infrastructure doesn’t reflect on it’s 4 stars rating, room very small, telephone not working, air conditioning very week I felt that I was in a hospice. Other point I want to mention is the awful buffet, they do the same food every day with raw meat I feel bad for those who buys the all inclusive to be eating warmed food from day before every day, even though the staff is friendly the food is blend you can’t fell any flavour on it. Although the owners doesn’t really care about their customers they just want to treat us as “another one”, the staff do their best but without the support from the owners they can’t do much, fell sorry for them. The hotel infrastructure and the food itself are awful but they have nice staff members such as Joan from the bar and Thiago at the reception to make the public to fell welcome a big shout for them. EDIT: if you get half board you’re not allowed to have any drinks apart of water in the dinner. Not iron in the room. Flush not working properly. Main shower not working. Not shampoo or conditioner from hotel.

Tracey

Definitely not a 4* the air conditioning in our room kept us awake all night due to the loud noise it made, we couldn't keep the door open as there is no privacy screen on the balcony separating the adjoining room who could look straight into our room. They definitely do not cater for the English as there was 1 channel in English on the TV. They cater more for the Germans and the Spanish. The same people would put their towels on the sunbeds and not giving anyone else the chance to use them. We Would not stay here again. The area and the beach is very nice but we will stay at a different hotel.

Heidi

Lovely staff and very clean hotel. Rooms cleaned every day and fresh towels in the room. Rooms are very basic no kettle, no tea or coffee. No mugs Only one glass in the bathroom. Breakfast had a good selection but food was cold. Evening meals were not served until 7pm , good selection. We were half board, told by a man standing guard by the drinks that we could only have water. Which was disappointing as one drink with your meal wouldn't be to much. Location right next to the beach which made the holiday for us. For the size of the hotel they dont have many sun beds by the pool. These were all taken by 9am. This was September. Nice friendly area. Lots of shops and restaurants near by.

Ahmed Ennass

The hotel is located right in front of the beach. The staff is very friendly. The food is good and has a lot of variety. A special thanks to Nuno, he made our holiday even better and some good memories to take back home! Would definitely come back 😍

Jan Müller

It was a very pleasant stay. The location is optimal if you like it quite with nice views around. Sandy beach is in the near but not directly next to the hotel. In only a few minutes walk you can visit several restaurants and if have a bit more time you get to the main promenade in around 15-20min with a lot of options. The pool was big and had lots of seats around. The pool bar is really good with nice staff and tasty snacks. The room were not really big but surely enough and we had a really nice sea. It was cleaned every day by very friendly cleaning staff. Check-in and Check-out was quick and easy. We also booked breakfast, which was good but nothing special. There were some nice fresh fried eggs and omeletts but not so many options for fruits and most of them were a bit hard as well as the juices were not the best. But other than that, we really enjoyed it and can definitely recommend it.

Scott Elwood

This place is great for a quiet holiday, very relaxing atmosphere- NO live music, nice pools, staff are so bloody lovely. The view from the hotel is pure vibe- sea is within 30 meters and beach is within 15 mins of walking along a beautiful coast, I definitely rate this hotel and the staff make it a 5 star.

Лера Владыко

We stayed at THB Cala Lliteras and for me, everything was just perfect. The staff is very friendly, the room was cleaned daily, and the breakfast was very diverse — lots of cheeses, cold cuts, fruits, and even red fish on some days. They make fresh pancakes, fried eggs, and omelets. The absolute highlight of this hotel is its location — stunning views of a beautiful beach and breathtaking sunsets. It’s just a one-minute walk to the beach where you can snorkel, and there’s also a restaurant nearby. The pool is another great spot to sunbathe and swim with a lovely view. It’s about a 10–15 minute walk to reach restaurants. We came by car, but it would still be convenient without one, as everything beautiful and necessary is within walking distance. While swimming at the beach near the hotel, we saw many beautiful fish.

Stuart Austin

Great sea view from the room. Very clean. Food in the morning and evening very good a lot of choices. Pool area clean plenty of sunbeds. Nice staff. Would stay again. Short walk to shops restaurants and a fantastic beach.

Andreas Hofer

Out stay in THB Cala Lliteras was awesome. It is a quiet hotel with no programms. Also the restaurant was very good. It is not a typical mass tourism hotel and also the buffet was very good and it tasted netter than in mass tourism Hotels. I just put 4 stars because out of 6 days 2 days in a row our rooms didnt get cleaned although we put the shield to clean. We told it at the reception the first das then we got new towels. The second das the same thing happend, we got new towels again. The excuse was that there are too less room keepers at time. We didnt get a compensation or something.

elaine roberts

We have just returned home today. We had a great stay. Our apartment had an amazing view overlooking the Harbour. The accommodation and food were fantastic and the staff made for a wonderful stay. We were a family of 4 adults and my husband reckoned it was one of the best hotels overall that we have holidayed in.. Only advice would be avoid allowing stag/hen parties Roberts Family xx

Georgia Jay

We had a wonderful stay at Portodrach. The hotel is in a great location, only a short walk to the beach, shops and restaurants. You have a great view (would definitely recommend getting the marina view) so we enjoyed sitting out on our balcony. Your room can be cleaned everyday if you want which is so nice to come back to a freshly made bed after a long day! The pool is relatively small and has limited sun lounges. We went in October so it wasn't too busy but I imagine it could be more difficult to get space in the summer months. The staff are fantastic, really attentive and go above and beyond to help. When we checked out, we realised later that we left camera film in our apartment and the team went to collect it and kept it at the front desk for us until we could pick it up. We didn't eat in the restaurant but had drinks from the bar - their cocktails are delicious! Just an all round lovely place to stay, we will definitely be returning!

Izabela Solan

My friends and I stayed at this beautiful hotel for a few days. It had a stunning view and a very comfortable apartment with plenty of space. The staff were extremely friendly and exceeded our expectations. Warm regards to Matt from reception, who gave us an exceptionally warm welcome. I highly recommend this hotel – the location is also excellent.

Alasdair Mackie

Really nice apartment, lovely view. Friendly staff on reception and on room service and in the bar. It’s a very authentic Spanish resort. Prices in the bar were slightly higher than other nearby bars, other than that a very nice place to stay. When the weather wasn’t so good there was uk tv in the room (BBC1,BBC 2,BBC 3 + other news channels). The only thing it lacked was maybe an outdoor seating area in the sun(other than sun loungers)

Wouter Gijbels

Rooms are great. Modern. Get cleaned daily. Staff if friendly, helpful. Great location, however, when going in off season(late fall, winter, early spring) there isn’t very much to do(not many restaurants are open, lots of tourist activities are closed)

Niels Mulder

We thoroughly enjoyed our stay at Zafiro Tropic. From the moment we arrived, we felt welcome: check-in was smooth and the staff was always friendly and helpful. Our room was wonderfully spacious, clean, and modern. The bed was very comfortable, and we loved having a nice balcony where we could enjoy our morning coffee in the sun. The pools were definitely a highlight. The kids had so much fun with the slides and the separate children’s pool. Every day there was a varied buffet with plenty of fresh dishes and something for everyone. Breakfast was especially a treat every morning. The live cooking was a great extra, and we also enjoyed a lovely dinner at the à la carte restaurant. The location of the resort is perfect: within just a few minutes you’re at the beach, and the center of Alcúdia is also within walking distance. We had some wonderful walks through the old town – highly recommended! What stands out the most for us is the atmosphere and hospitality. The staff went above and beyond to make our stay unforgettable, and our children had the time of their lives with the animation team. In short: Zafiro Tropic turned out to be the perfect place for us to relax and have fun as a family. We will definitely be coming back!

mariam korkis

This resort is wonderful and so well priced! The rooms are great, the service is amazing, the staff are so lovely. The entertainment doesn’t stop. My daughter loved the show every night, she had a blast. The swimming pools and playgrounds for kids are so good! Highly recommend and would definitely stay here again! It is such a short walk to the beach as well.

John Carroll

Overall a great hotel with so may positives for families. We stayed 11 nights and here are my bullet point take aways: Pros - Most staff excellent and so welcoming - Pool areas amazing. We had 2 kids under 5 and the Pirate Ship pool & Long pool were amazing. Relaxed atmosphere and lifeguards not overly fussy thankfully - Evening entertainment was good. Our little fella was terrified of Izzy - Lovely playground for the younger kids - Food generally great, huge selection. Maybe a few tweaks around proper Irish/English sausages for breakfast, but not a real issue - Room was good. Reliable AC, big TV and comfortable beds which is important in 38 degree weather - Location excellent. 1 block from the beach which is just a short stroll Cons - Some staff clearly not happy to be there in my opinion - No locks on many bathroom doors - Unbelievably there was regular leaf blower usage at 7.30am. I thought it was drilling at first but upon investigation it was a leaf blower, most or every morning. - Large Beer €5.10. Not really large, 400ml max. Too pricey in my opinion for an already expensive hotel Overall we loved it despite the few issues but we would definitely return again next year

Paula G

Exceeded our expectations, the reception, rooms, pools and outside areas are very well maintained and clean. All the staff were friendly and helpful. Excellent location to beach and restaurants (if not all inclusive). Good menu selection at the restaurant and a well stocked supermarket with a small bakery.They also provide a courtesy room with shower if you have a late flight home (not many hotels provide this). We had a really lovely stay and would come back.

Peter Lambe

We returned to this hotel for our holiday after several years elsewhere. The location is still fantastic situated close to the beach, restaurants and shops. However the hotel standard has sadly dropped. The entertainment during the day is very poorly advertised. In the past the entertainment staff went above and beyond to get people involved however now they’re not interested and several times we attended and were the only one there. The evening entertainment use to be very good with different bands/entertainment but now it’s the same mini disco / quiz followed by non existent entertainment. This was a highlight in the past but it’s gone downhill. Towels left out from 7am and then some power hungry lifeguards start lifting random towels at 9. On one morning towels were lifted even though some family members were there with the lifeguard saying all members need to be there. The hotel policy stated that any towels can be lifted once left unattended for 45mins. The real issue is the number of towels left out from 7 unattended and then people only turn up at 9 when the lifeguard arrives. The rooms have everything you need but the beds/ pillows could be softer and more comfortable. We will probably return because of its brilliant location and hopefully the hotel can improve the entertainment in the future.

Vicky Ryder

We have just got back from 11 days at this great hotel, our family of 10, (6 adults and 4 children aged 2,4,10 and 14). Mouhcine welcomed us and was extremely kind and helpful the whole time and is a credit to the hotel. All staff were good and they provided entertainment and extras for the children every day from candyfloss, foam party, balloon modelling etc. The adult entertainment after the children's disco was brilliant with some great bands/singers. Food - what can I say just brilliant with a theme every night which was superb plus still providing freshly cooked, burgers,pasta, pizza, chips etc etc. Gala night was fabulous. The only slight negative is my son is a Celiac and not many dishes had signage which said what was gf. Only one of the Chefs spoke English he was helpful but busy too, better signage would have been better for all concerned. Pools and facilities were fabulous. Location - you can walk 20 mins to a beautiful cove but very rocky (no sand). Slippy rocks. However, if you wanted the sandy beach there was a free coach from hotel 2 days a week and into Palma 3 days a week. Also bus stop right outside hotel with Regular service. In all we had a fabulous holiday here. A big thank you all and a big thank you to Mouhcine, not sure if he was a Manager but if not I think he certainly should be!!

Мануела Велинова

Nice hotel with tasty and varied food, though you often have to wait in line at mealtimes. Rooms are cleaned daily, but sometimes smell of fried food. No beach nearby – the closest one is a 15-minute walk down a steep path, and it’s rocky, not sandy. Best suited for families with kids or retirees who just want to stay by the pool.

Ronald Reed

Room thermostat can not be adjusted, either cold or hot, on or off, fan low, med, or high. Very uncomfortable! Elevators not very good, stop, start, stop, between floors, makes a person unsure if you may get stuck? Beach is about a 45 min ride on the local transportion. Internet is useless in the rooms, on and off at the pool area and other areas as well. Service in the cafeteria is very slow, several times we ate most of our meals before we could get our drinks and then we had to find the ice. Food is good. Young kids screaming, almost every meal the parents would bring the kids in the cafeteria and leave them throwing food and then scream when parents correct them, Very annoying for a relaxing meal. Will not stay a second time.

Jayney Taylor

What can I say about our holiday to best delta…. From arriving to leaving everything about our stay was absolutely fabulous! The welcoming on reception, we were always greeted with a friendly smile and chat. The food was amazing! Every night a different theme and always lots to choose from! The outstanding live food stations were phenomenal! We stayed for 2 weeks and never got bored with the food! Our favourite was the Gala night! The staff worked so hard too! The pool was great it didn’t open till 10am which was great as there was no sun bed wars and honestly no need anyway as there was always plenty of them! Yes a bit of a queue sometimes at the bar but that honestly didn’t bother us at all! The room was very clean and bed was comfortable! Always cleaned everyday and the girls were lovely and always greeted us! The evening entertainment was also great! Lastly the animation team. Boy they work so hard! They honestly don’t stop! They quickly learned our son’s name and got him involved in all the activities which he just loved! The area around the hotel is quiet and residential. Which we actually liked! There’s a large supermarket and a good few cafes and restaurants and a fantastic bakery just minutes away. Again everyone was so friendly. We will definitely return with more family next year!

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Just arrived home today. Absolutely loved this hotel. The main manager man was so so helpful he went above and beyond and if ever we had any problems he would go out his way to solve them, he spoke fluent english and was so helpful ( didnt get his name tho) as of all the other staff all very friendly and work so hard.the hotel offered fabulous food every day, with each day being different, the entertainment throughout the day was great for all ages , we had a fab foam party during the week which lasted well over an hour that was fantastic. Literally had the best time I crnt fault the hotel at all, very clean... well done best delta team 😀 from lisa, Harvey and ann room 203

Simon Mole

We had such a fantastic stay! The hotel was clean, comfortable, and welcoming, with great facilities. The highlight for us was the entertainment THEO he was absolutely brilliant! He made every evening so much fun, always full of energy, friendly. He really went above and beyond to make sure everyone was enjoying themselves. Thanks to Theo and the whole team for making our holiday so memorable. we’ll definitely be back!

Geffry Ebhote

Excellent service, very welcome reception, mixed and very tasty food, super friendly staff. Theo made our holiday experience truly special. His energy and enthusiasm were infectious, and he always went the extra mile to make sure we were having a great time. We were impressed by his creativity and dedication to his work. Theo's positive attitude and genuine care for the guests made a huge difference to our holiday. He is a fantastic member of the animation team!

Matthew Salisbury

We were welcomed by Moses. A very nice, hard working and helpful man. He interacts with the holiday makers well. We had a problem with biting ants which they were slow to sort out. But did fix the problem. The food is average. The all inclusive bar closes at 11. The staff are helpful and the rooms are clean.

Jessica Burgess

Came on a girls holiday at the end of august and had an amazing time. The hotel is in a good location with two beaches walking distance and a town just around the corner. The food and drinks were about what you would expect in an all inclusive wide variety and decent quality. The stand out element of the resort however is the staff, in particular the animation staff. Every single member had lots of energy and put on an amazing show every night. Shannon and Lorena are amazing and passionate dancers who are also very approachable and easy to talk to. Marco and Theo never failed to make the audience laugh. Luke was always talking with the guests and making them feel very welcome at all times. Antonio was incredibly kind and energetic ,always talking with people and making them feel happy and comfortable. Overall I am already planning my next trip back.

Wayne Hewitt

We had a fantastic stay at Club Martha's Blue Sea! The swimming pool was really nice clean, well-maintained, and perfect for relaxing or having fun with the family. The staff were absolutely amazing friendly, helpful, and always made us feel welcome. Food and drinks were good, with a nice variety and quality throughout our stay. The rooms were also great clean, comfortable, and well-equipped for everything we needed. A special mention to Theo and Dany from the entertainment team they were so friendly and brought great energy to all the activities. They really helped make our holiday special. Would definitely recommend and would love to come back!

Ioana Fechete

We had a very lovely stay at this hotel. The breakfast was delicious, the room was cleaned every day, and the baby cot even came with a mattress included. Everything was well taken care of, and we felt very comfortable throughout our stay. Highly recommended! Also, the location is very good with lots of restaurants and supermarkets nearby

Carmen Pineiro

We had a great stay at Fontanellas Playa! We arrived early in the morning and were warmly welcomed by Marco at reception—he was incredibly sweet and helpful, which set a great tone for the rest of our trip. All the staff we encountered were friendly and professional, making us feel very comfortable throughout our stay. One of the highlights was definitely the breakfast buffet. For just €13.50, it offered a wide variety of options—fresh, tasty, and definitely worth the price. Overall, a lovely experience and great value for the money. Would happily return!

Christopher Cid

My family & I thoroughly enjoyed our stay at Fontanellas Playa. We Initially booked a 5 night stay & decided to extend our stay for an additional night. They were kind enough to accommodate us in the same room, which made everything seamless. We stayed in the Apartment with sea view & it was perfect for my wife & I & our 2 sons. The staff at the front desk were all very helpful & were all so friendly. We booked our stay with the breakfast buffet, which was a great value & had a great selection. My sons loved the outdoor pool & how close we were to the beach. The only downside I would have to say is that the bar service can be a little slow when it’s pretty busy, but the great views and food made up for it! For my family’s first international trip, our stay at Fontanellas Playa helped make our trip that much more memorable. We will for sure be choosing Fontanellas Playa again the next time we visit Mallorca!

Sanja Djuric

A fantastic family hotel in a great location. It is located right on the promenade, with a view of the sea and the pool. The staff working in this hotel is very friendly, communicative and professional. The rooms are large and have large terraces. In the room there is a mini kitchen, a dining room and everything you need to prepare a snack. The bathroom is modernly equipped and I especially like the large wardrobes and shelves. We were accommodated in room 201, on the second floor, sea view. Breakfast and lunch are phenomenal, on a buffet basis. A large selection of food, for everyone's taste. The kids enjoyed it just like my husband and I. We will come to this hotel again.

iman ghasemi

Very Bad Experience. Not Worth the Money We stayed 4 nights in this hotel and paid almost 500 euros per night. We are very disappointed. The room was not good for 3 people. The sofa bed was uncomfortable, and the living room was full of ants and insects. The third person could not sleep at all. When we asked for help, the receptionist said we had to wait for the manager the next day. That night was terrible and we had to sleep with ants in the bed. The next day, the manager was not kind or helpful. She laughed at us and didn’t say sorry. She only gave us a new room, same size, without insects. That’s all. Very bad attitude. Also, the hotel is full of kids. The pool is very crowded, especially after 8 am. Kids are yelling all day, even early in the morning in the hallways. It’s not possible to relax or sleep. When we told reception, they just said, “They are kids, what can we do?” The website says there is a spa area, but when we arrived, we found out it’s not free. We felt very angry and tired. The service is not respectful, and the manager didn’t care at all. For this price, it was unacceptable. If I could, I would give zero stars. One star is already too much.

Erica Leess (Erica)

As a first-time solo traveler, my overall experience was fabulous. The location, facilities, and staff were fantastic, and I really enjoyed my stay. That said, there were a couple of things that could be improved, especially with the balcony. My room (407) had a divider separating it from the next room, but because of the shower window placement, it was easy for the neighbouring balcony to see the top half of my body while I was showering. While the window is a great feature, a simple blind would add some much-needed privacy. Also, since the balconies were quite close together and secluded, when my neighbour’s smoked, it made it hard for me to sit outside and enjoy the fresh air. A better setup or designated non-smoking room areas could make a big difference. Lastly, the extra railings on top of the balcony wall blocked my sea view when I was seated. Since I booked a deluxe room specifically for the view, a different railing design that doesn’t get in the way of the view would be a great improvement. Despite these small issues, the overall facilities, staff and location made my overall stay very enjoyable. I had a fantastic stay and truly appreciated the wonderful hospitality!

reem mshaymesh

The rooms are comfortable, though cleanliness could be improved. On the plus side, towels are changed daily. The area feels safe, and the location is excellent—just a short walk from Portal Nous beach and the marina, where you'll find plenty of great restaurants. Breakfast is of a 3-star hotel, with limited options, so keep expectations modest. Staff is very kind though

Sarah S

We really enjoyed our stay at this hotel. The breakfast was lovely, the pool area and pool bar service was great. All staff fantastic. We stayed in suite 705 and the only negative about our trip was the noise from being near the elevator. It disrupted our sleep a lot. I would stay here again if I could guarantee I wouldn't be near the elevator. Likely to be an issue in most of the '05' rooms.

Noura Alqattan

I had a terrible experience at this hotel. We spent our first night in summer without air conditioning, and when we checked in, the staff didn’t even inform us that it was broken! The only solutions offered were a fan or relocating to another branch, which we declined. The next day, at 10 AM, we were finally given another room. On our last night, we requested a late check-out, but the staff refused, despite us explaining our previous issues. The receptionist seemed inexperienced and cited cleaning as the reason for not allowing us to stay longer—seriously, and the reason was they need to clean the room seriously? For 3 hours Overall, the lack of communication and poor customer service made this stay extremely disappointing. I would not recommend this hotel.

Tina Lazar

The room 215 was amazing for. Big room, big bad and comfy,clean and very nice. The only thing that was a little bit annoying was the shower. Doesn't have a glass or a curtain so the water from the shower goes everywhere. We had a pair of slippers and a bathrobe. The location it is a little far away. No problems coming from town. The bus station it's very close to the hotel,but when we left, the airport bus has been late, for around half an hour. On the last day, we opted for a breakfast and we haven't regretted at all. For a person having that every day might not be alright but for as for once, it's been alright. We paid 15 euro each. And also, at the end of our stay, we paid 4 euros for city tax or something like that. We had 2 nice nights in this hotel. I loved it. Thank you

Radu T.

Clean Close to the beach on the second entrance Noisy(no soundproof between rooms) Good breakfast, decent dinner, soups are a + Good size pool, not realy crowded Payed 800€ for 3 nights with halfboard (in my opinion it's worth 600)

Nattarika Yawichai

Room is not noise proof at all. You can hear everything from your neighbours. When someone smokes outside of the balcony the smokes gets sucked into ventilations and when you have your AC turn on and those smell get into your room and makes you feels so dizzy and uncomfortable in the room.Called to complain 3 times and nothing happens not even offer to changes the room seems like they really don’t care.

Joël A.

I chose this hotel because of its decent overall rating, but my experience was far below expectations—borderline unacceptable. The first morning felt like waking up in hell. Non-stop loud noises from cleaning machines filled the air, making it impossible to rest. To make matters worse, our room was placed right next to the glass container, ensuring we got the full experience of the garbage truck emptying bins at an ungodly hour. Absolute misery. We requested a room change, and while I appreciate that they accommodated us, I find it incomprehensible that we were assigned such a terrible room in the first place—especially during a period when the hotel was far from full. As if that wasn’t enough, the next morning at 11:05 AM, we were rudely reminded that check-out was at 11 AM sharp—as if we were being kicked out, despite the fact that we were literally about to leave. How unprofessional and discourteous! To top it off, there is no nearby parking whatsoever. The overall lack of respect for guests is staggering. If you value basic customer service and a peaceful stay, just avoid this hotel.

simonimo Klat

Not worthy for the Price. A bit outdated, rooms had wierd smells. The aircondition is only working with hot air, the floor is dirty, my bed has multiple black hairs, and the toilet even have brown spots on it. The rooms is also very sound sensitive.

Kiara

It was my first time in Mallorca so before you go get ready: it's more a German island than a Spanish one. The hotel is mostly frequented by German pensioners. The rooms are nice and breakfast/dinner are served with a buffet concept full of choice but of average quality. It seems the rooms were renovated recently but the surroundings belong probably to the 80s or so. In conclusion: if you don't care too much about a lively atmosphere this hotel works well

Nicky Jones

Probably the best holiday, single mum with 10 year old. Can't fault anything. Perfect location, tons to do for younger people. Amazing restaurants all in walking distance. Nice big rooms, lovely pool.

milla Dew

After arriving we got this room, walls full of mold, towels full of mold, moldy lights, the shower and bathroom full of insects. After reporting to the reception we got a new room with exactly the same scenes. After waiting 4 hours we went to another hotel. We did not get the money back for this night. Do not waste your money on this!

Uncensored Northern Reviewer

Stayed here for 4 nights while on my honeymoon. The place is fantastic, very clean although the rooms need a bit of a touch up but they were clean and tidy. The food was a very good standard, plenty of seating and friendly cooks. The pools were great, the bar staff were great, plenty of variety of alcohol and gave VERY generous alcohol portions (not complaining, could get pissed in 3-4 drinks). The entertainment had a good variety and was a good standard. Complaints - Wish the bar was open earlier and shut later but that’s more a personal preference as I turn into an alcoholic Phil Mitchell when on holiday. Bit mind baffling how their is a separate pizza restaurant and bar in the hotel that you have too pay for, baffles me as it is an all inclusive but didn’t really affect me at all to be fair, more of an observation than a complaint. Would 100% recommend this place to anyone, I am sure you will not be disappointed with your stay.

Amy Shorter

The hotel was so good! The staff were lovely and the food was delicious, lots of fresh fish which was lovely. The pools were all great, nice to have a choice between busier pools with entertainment and quieter pools. The entertainment team were particularly amazing, best hotel entertainment I've ever experienced ☺️ I'll definitely be back!

Olivia Fowler

Stayed here for a week, our first all inclusive. Rooms very spacious and lots of room to spread out. Lovely balcony’s to watch over the pool which came with table, chairs and sun-loungers. Food was really nice, however vegetarian options were limited and found there was a lot of repeats. There is a snack bar open 2x in the day so not 24hr but we found ourselves fine with the 3 meals. Wide variety of drinks but cocktails not included, you ‘make your own’. Staff all super lovely and work really hard, entertainment was also super fun and enjoyed the variety of what they had on in the evenings. 2 young girls and felt super safe in the resort in general, just the right size. Lovely beaches nearby, perfect for swimming, diving and boat trips!

Louise Farmilo

Enjoyed our stay here! All the staff we had contact with were really friendly. We arrived just before midnight and checking in was quick and easy, and then the receptionist informed us of their food for after hours check in guests, which was a little buffet of snack foods - nice surprise. The rooms were clean and spacious. However my room was advertised as '3 beds' and one was just a sofa pull out. Housekeeping was very helpful with requests of extra towels and linen. Balcony view of the pool was quite nice. The room was a little bit stuffy and there was no air conditioning that we could locate, and unfortunately reception said they had no fans that they could provide. The breakfast buffet that we had included in our booking was quite good and I really liked that it varied in choice from day to day. Location was great! Only a 5-10 minute walk to the beach and access to plenty of shops and restaurants. We came in for a birthday celebration and were left a note in the room for a free bottle of sparkling wine, which was a nice touch from the business! Would definitely come back here and would recommend for friends and family

Mariana TT

We’ve been really impressed with our stay so far. The hospitality has been wonderful and the food excellent. A special thanks to the reception team — when we had trouble sleeping due to some noise outside/nearby, they were incredibly friendly and understanding. Even though the hotel was fully booked, they went out of their way to find us a different room quickly, which made a huge difference. Their support was fast, helpful, and much appreciated. We still have a few days left here, but we’re already very happy with our experience. Highly recommend!

Nesreen Malak

The hotel was wonderful, with a beautiful view of the sea and the bay, where we stayed in a family suite. The staff were exceptional friendly, helpful, and always welcoming with a smile. The food was fairly good and could satisfy different tastes. Lots of pork. If only there were more other meats. The only drawback was the poor air conditioning, which made the room uncomfortably hot. I could not sleep well in the main bed and ended up sleeping on the sofa directly in front of the unit, which was a major issue for me. I would definitely return if the air conditioning problem is resolved. Apart from that, everything else was truly enjoyable.

William Gibb

Very well appointed hotel. Not far from all amenities in the area and a bus stop outside the hotel. Staff couldnt do more to to make you feel happy. Food in restaurant was plentiful and a great selection. Karen in hotel reception was exceptional and so kind and helpful. Room was spacious with a modern feel and kept clean by cheery staff. Overall I would recommend this hotel to anyone coming to Santa Ponsa.

Nikos Skebi

One of the most enjoyable and fun experiences of my life! Hotel Bahía del Sol is a truly wonderful place. From the moment we arrived, we felt welcomed and relaxed. The entire staff was incredibly friendly, cheerful, and professional, always ready to help with a smile. The food was another highlight. Both breakfast and dinner were delicious, with plenty of options every day. I was especially impressed by the quality and taste of the meals, as well as the cleanliness of the dining area, which was spotless at all times. Our room was cleaned daily to perfection, and every part of the hotel was well-maintained and sparkling clean. A special thanks to the hotel manager, who was always present, helpful, and a true professional, a great person who made our stay even better. What really stood out to me was the overall atmosphere: warm, positive, and uplifting. No matter what question or request we had, we always received an immediate and kind response. The location is also ideal, very close to the beach, local shops, restaurants, and everything you might need. The area is peaceful and charming, yet full of life and positive energy. I highly recommend this hotel with no hesitation. It’s a perfect choice for a relaxing, fun, and unforgettable vacation.

Robert Kusnyer

Absolutely great Hotel. Staff always with a smile and ready to help. Delicious breakfast and dinner. The beach is a few steps away. Only downside was that the breakfast starts at 8 but for families with babies it’s too late. Nevertheless we will come back that’s for sure.

Sabrina Mramor

The location is perfect, right on the beach with easy access to it. The rooms are beautiful and clean with amazing views of the beach. The only thing we missed in the room was a coffee machine or at least a kettle for making coffee/tea. The whole interior design of the hotel is beautiful. The staff was really friendly and accommodating. What we liked the most was the food, which was absolutely delicious and there were plently of options to choose from, I believe anyone could find something for themselves. The pool was nice and also the gym, super clean and tidy. The hotel has been the perfect choice for our first time in Mallorca.

Papi Blanco

Stayed for a whole week there, arriving home just now and couldn’t have missed the opportunity to recommend! Absolutely everything - accommodation, facilities, staff, food - was perfect and honestly cannot say a bad word about it at all. Great location, free parking next to the hotel for your rental/own car, a spacious pool and a terrific view to the beachfront which is less than a minute away. Having had my first visit ever in Mallorca, I couldn’t ask for a better host. Thank you!

Лілія Нюня

So honestly, it’s not worth 4 stars or the price. The price is simply too high. The staff... most of them were unpleasant. When we arrived and asked for a glass of water or juice at reception after a long trip, we were told: “You can go to the bar and order it.” 🤯 Excuse me? I had just stepped into the hotel 2 minutes ago. One of the waiters at the evening bar was completely OUT OF LINE — he would literally try to kiss you, touch your back, even massage you, and it was completely shocking. That kind of physical behavior from strangers is absolutely unacceptable. I came here to relax — not to be hit on by staff. It really ruined the atmosphere. Also, Sofía on our first night raised her voice when we were ordering water because she couldn’t understand if we were paying together or separately 🙄. And once she figured it out — she didn’t even say “sorry.” The food... completely inedible. The so-called Gala Night was such a joke. On some regular nights the food was even better than the Gala Night. Some dishes that you’d think are impossible to ruin — like rice with soy sauce — they ruined. Completely tasteless. Beef steaks were terrible, and they only had them once in 9 days. The food is definitely not 4-star level. Barely 3 stars. As for cleaning, the ladies were nice, but sadly the cleaning itself was very poor. Dirty floors, beds not properly made — just thrown together. Really disappointing. But on the last day, when I got sick, the bar staff at lunch were actually kind — they asked if I was okay and even gave me a blanket. So thanks for that at least! Overall — yes, the hotel is nicely renovated and looks aesthetic, but that alone is not enough to call it a good hotel. The hotel doesn’t listen to its guests and clearly does nothing to improve staff friendliness — and that’s a real sad.

Jaroslav Mida

We spent a few days as a couple in the hotel. Location - very convenient, right at the beach, next to shops and restauarants. The hotel is calm but the hotel next door has parties until 3AM, so just a warning for less strong sleepers Rooms - alright but there is no minibar, wifi is pretty weak Food - a very broad sortiment, though often missing a real taste / salt. Pool - a little bit smaller but the pool area is nicely done Staff - a bit confused, forget some things, but generally nice Bali beds - our favorite part, book in advance, they are comfy and close to the pool and beach with more privacy.

Janet Vanaveski

We stayed here for 4 days with my partner a few weeks ago, and we loved this hotel! The receptionists were super nice and friendly. Hotel itself was very clean, modern, and spacious. The room we stayed in was also nice and clean. We also loved the AC. The pool area was very nice and inviting, and we loved that you could order drinks and snacks to the pool! We would definitely recommend this hotel and we will come back again in future! Thank you for a wonderful stay ❤️

Maria Antonia Vicente Vicente

We spent a week here and really enjoyed it. The staff at reception were always kind and welcoming, which made a big difference. Our room was clean, comfortable, and the air con worked brilliantly. The pool area was lovely and we liked even more being able to order drinks and snacks while sunbathing. We’d happily come back. Thanks for looking after us! ❤️

ciara white

I can honestly say this is the nicest hotel I’ve ever stayed in! Everything was spotless, and the apartment setup was perfect with your own fridge, cooker, microwave, and kettle – great if you want to prepare your own meals. The location couldn’t be better: just steps away from the beach, surrounded by fantastic restaurants, and close to both the airport and Palma, a beautiful city full of shops and sights. The staff at reception were absolutely lovely – they helped us with booking taxis, translating when needed, and made us feel so welcome. Even on our last day, when our flight wasn’t until the evening, they let us use the amenities like bag storage, showers, and the lobby for as long as we needed. I would 100% recommend Palmanova Beach Apartments by TRH and will definitely be returning!

Bryn Towning

We had a brilliant stay! The hotel was spotless, the bar served amazing drinks, and the beach is just a few minutes away. Perfect location and atmosphere – highly recommend.

stijn

Had a great stay in this hotel for six days. The location is near the beach and also pubs, be aware of this if you’re a light sleeper. We brought earplugs and weren’t woken up at all. Service was good, the reception workers were very kind.

Filip

Pretty basic hotel, should be a 3 star. Food is great and that is a big plus Rooms are pretty small Fridge was not working but they fixed it. Still doesn’t cool drinks as much as it should so yeah… Also toilet was broken, when you flush it keeps flushing forever. They charge for drinks during dinner and the prices are overpriced. 1 water 3 euro. Reception and cleaning staff are kind. Restaurant staff need to learn manners. One guy specifically, i see others have mentioned him in reviews also, thin middle aged man with slicked back hair, no manners, he should not work with customers with that attitude. Also a big downside, the bathroom doors in the hotel rooms are not real doors but just a glass panel that slides so everyone can hear see and smell what is going on in the bathroom. Breakfast is 10/10 Location is great, pretty beach walking distance Rent a car close by to grab a vehicle and explore the island.

Anhelina

The hotel wasn’t bad, but there were some downsides. For example, no slippers, a small restaurant (though the food was very tasty and varied), small but cozy rooms, and friendly staff — but you won’t get a smile at the reception desk. There were no microwaves, the TVs were outdated, and the air conditioner was weak, although it was fixed later. On our last day, the electricity went out, and unfortunately, we couldn’t even charge our phones before the flight. No compensation was offered for the inconvenience. Overall, the impression is mixed. I would choose a different hotel for my next trip. On the positive side, I would highlight the excellent sangria and the entertaining evening shows.

Ginger Hints

Not bad at all. The hotel room is similar to that of a Travelodge or IBIS but weirdly the actual hotel is big, posh and clean. Staff were great, very accommodating. Only thing that bothered us was that our AC was broken all week until the last day 😅 very hard in 37degree heat! The pool was clean and the pool bar was good, slightly expensive. Lovely waiter who had banter with everyone. The food is varied and there's a spa on the same floor as the restaurant, lovely. You will struggle if you want silence though as there are lots of clubs and bars who play music until 1 or 2am but the doors block it out well

Aleksandar Pancevski

Amazing hotel Location is great, at a city center 5 minutes walk from Blue flag, Can Picafort beach, and 15 minutes walk to the beginning of famous Playa de Muro. Well connected, with public 302 bus with Palma intermodal, also 15 minutes walk. Hotel facilities is also great, room size of 16m2, bathroom and terrace of 9m2 with a side seaview, is big enaugh for two, clean and functional with all you can need. Two good elevators, outdoor pool, jacuzzi and with free sunbeds and sunshade. Spa with sauna, hamam, and indoor pool with hydromassage. Breakfast is tasty and with lot variety, and dinner is even better. Snack bar has variety of snacks from 10 am to 6 pm, and various drinks at very good prices. All stuff is proffesional, quick and kind. There is also live, thematic music nights from 9,30 pm in a poolbar cafe.

Sacha Marks

Well the rooms were clean apart from having bird poo on my balcony, Breakfast was fairly good Pool was nice but around the side of the pool had bird poo and was not clean down , also on some of the sun beds which was not clean down. But the service was good and could not fault this.

Cassandre COMTE

This is a very nice hotel. The team is really attentive and patient (shout out to Samuel, the breakfasts show cooker, always a smile on his face and overall a sunshining person). The breakfast was one of the best I was given to try, very good omelets and quite a big variety of products to choose from. The AC in the room is a really good point, and you can change the temperature as you please. We did rent a car through the hotels service and it all went great. Overall a really nice experience, even though we do have to say that the house keeping was not always at its best (we did have to ask them to vacuum because they had not done it for the entire stay), but nothing horrible really.

Capwnzor

Overall this was a great, affordable place to stay. There is a bus stop down the street that will get you into Palma and it’s really close to the beach and some good bars/restaurants. The staff were very kind and attentive and could be considered a highlight of the hotel. The bed was comfortable and the bathroom/shower were stocked with basic toiletries, with other items available upon request. That being said, I find it hard to call this a 4-star hotel. The main complaints I have with this hotel lie in its construction. The elevator is tiny and showing its age (not a problem for me as a single person, but something to note for those in large wheelchairs). The walls are paper thin; I could easily hear conversations in the room next to mine, and when you’re in the hallway you can hear them halfway down the hall. The air conditioning (at least in my room) doesn’t seem like it was capable of producing cold air; it kept the room at an acceptable temperature, but I still found myself having to sleep with blankets off. On my first night, my room door’s card reader battery died and the attendant on call was having a hard time fixing it; this wouldn’t have been a huge deal if it weren’t midnight and took until 1am to get the door open (though he was dealing with checking in customers at the time, so I knew he was a bit overwhelmed). I understand that I just got really unlucky with the battery running out during my stay and the attendant was very apologetic for taking so long to fix it, so I don’t really blame the hotel for this, but some sort of compensation would have been nice. Hopefully it is part of their maintenance list to replace the batteries every so often before they die and inconvenience a customer. Also, I would highly recommend for the hotel to put in peepholes in the doors of every room as a safety measure, that should be a standard. Hopefully this can be taken as constructive criticism and can be used to improve certain aspects of the hotel, as I do not think it is one of the bad ones, it could just use a bit of sprucing up.

Mihalis Geo

The hotel is in a good area, the breakfast is particularly rich, and the service from the reception staff is very good. However, the rooms are not in the best condition, especially the bathroom. To begin with, the rooms are quite small, and there are no places where you can hang a towel or anything else to dry. Nevertheless, on the balcony door there is a sign saying that nothing should be hung outside. But where are we supposed to dry our clothes when we return from the beach? Mallorca is a summer destination.Also, overpriced for 200+ euros per night.

Stephanie Bedoya Murillo

One of the best hotels I’ve been to this year! Everyone working in the hotel was very kind, welcoming and helpful, as this was my first trip alone, they gave me excellent advice and recommendations for my days in Mallorca. The breakfast was excellent, a wide variety of food. The pool is big and the place is super relaxing. Definitely will come back with my family!!!

perez carlos

The hotel is wonderful. Not the newest or fanciest but the amazing staff more than make up for this. 100% of the interactions were friendly and helpful. Will definitely repeat my stay when I have a chance to return to the city. Location ok to visit the city.

Cordelia Van Rensburg

We have just returned from a week's stay at the Duva hotel (2 adults and 2 children) and it was wonderful. Amazing value for money. For the price we paid I was a little apprehensive that it would be very basic, but the hotel offered so much. The premium apartment was spacious and well equipped. There are a variety of pools, a gym, a spa, tennis and padel courts, bike hire and daily children's entertainment. My two daughters aged 6 and 9 absolutely loved the entertainment. Activities by the pool during the day and the evening entertainment was fantastic (interactive and geared towards the kids). The hotel is about a 15 minute walk to the beach front, and it is a lovely walk. There is also a shuttle bus service to the beach. Hotel staff were very helpful and assisted us with anything we needed. I would love to go back!

Paul George

Good value for money hotel. Better than expected for the price. 4 stars for apartment's, the ones we stayed in could benefit from a refresh in some areas, but they are perfectly fine. They are good size and well appointed, with everything you would need. I would be very happy staying there again. Staff are friendly and helpful, with most speaking very good English. Location was perfect for us as we had bikes but Not the best if you want to be by the beach all day. What it does mean is it is nice and quiet, as it is away from town center. There is a free bus from hotel to beach June to September. There are three outside pools all clean and keeps in good condition as is the pool areas with lots of sun beds. Breakfast is buffet style, with amazing choice and can be purchased on a daily basis. Also the same for dinner. There is underground garage fo storing bikes and if you want it a spa.and gym. Have stay there twice now and would stay again. 😀

Natalie Backus

Family of 4 (2 adults, 2 children aged 6&10). We have just returned from a 10 day stay at the Duva Aparthotel on a half board basis. From start to finish we couldn't have been happier with the hotel and it's staff. We arrived later in the evening than planned as it took over an hour to get our rental car at the airport so we missed dinner but they very kindly plated us up some food and had it waiting for us in the restaurant when we arrived. The food throughout the holiday was lovely. Always a fresh meat and fresh fish being cooked throughout service and the other food on offer was always very tasty. Paella night on a Sunday was my favorite! Breakfast was great to, everything you would want for a full English (if that's your thing), also plenty of cereal choice, meats, cheeses, omelettes, American pancakes and waffles. Also fresh fruit and pastries. Could not fault it. We stayed in a one bed comfort apartment on the ground floor overlooking the main pool (which is what I requested) and it was lovely. The kids had the bed settee in the living room which was completely adequate for our needs. Kitchen was well equipped with an electric hob, microwave and fridge with a small freezer compartment. Aircon in the apartment was very good. The hotel and it's grounds were spotless, I don't think I ever saw any litter anywhere. The three pools were all lovely and we never struggled to get a sunbed. The staff were all so lovely and very accommodating. Luciano works his socks off and is so good with the children. My son absolutely loved him. He works so hard 6 days a week and even comes in for a natter on his day off! Please don't be put off by the hotels location, it's a lovely 10-15 minute walk to the beach/promenade from the hotel. The reception staff told us of a back route to go which avoids the main road and it was a lovely walk. All in all we couldn't fault the hotel and wouldn't hesitate to return. Puerto Pollensa is beautiful and so is Pollensa village, well worth a visit...we even managed the steps up to the beautiful little church, the view from the top was well worth it! Thank you Hotel Duva for making our holiday an unforgettable one ❤️

Anton Masalatkin

Overall we had good time in your hotel. The biggest pro is your personnel. It was careful and kind. We enjoyed bigger rooms compare to other average hotel and good A/C. We also didn't like many things, they are subtle but they add up. First, your pool lifeguard. This guy seems to have good time...with his phone. My daughter cut her foot in the pool, because of sharp bolts holding metal grids are loose. He saw it but didn't even come to offer help. He said he'd report this to reception, but nothing happened the remaining days. I'm not sure if he'd be able to "save" anyone. The other day the door handle at pool toilet just fell off. We have a clear feeling that nobody cares about that stuff. Second, the food. Initially we were impressed how various it is. Later we felt that hotel saves on food. All the desserts are as cheap as possible. All those jelly...Noone eats it. It's a 50cent dish... I never ate warm omelet. It is cooked "in advance" and by the time it's on my plate it's cold. The meat is often so hard that even adults can't chew it... Much food smells with tap water. Yes, it has really bad smell that guests notice! Third, the neighborhood. We came with the car and we had to drive over that ruined road several times a day. What a shame! Just fix it. The trash bins on the way to the restaurant also smell. Can't you hide them? Fourth, for the high season prices it's ridiculous that you still want to charge us for the safe or want 10 euro deposit for the beach towels. Just give us those towels and get it back on check out! So greedy...3 euro for rubber cup to enter the SPA... Seriously? Overall, this hotel is not exciting. It's just average. Maybe it's not worse than others but it's not better either. We won't come back.

Julie Taylor

We have just returned from 9 days at the Duva Hotel. First impressions on arrival were good. Reception staff on checking in were quick and efficient. Very happy with the room which was in the main hotel complex and overlooking the mountains and not the pool which for us was better. Perhaps we would have preferred one of the newer apartments across the road but this did not deter our enjoyment. Nice large lounge, very well equpped kitchen and comfy beds, lots of space and a nice bathroom. The room was serviced every day by lovely staff who always looked happy and work extremely hard, thankyou. Staff throughout the hotel are great, dining area staff are efficient and are led by their lovely head waiter who we grew to really like during our stay. A special shout out to Luciano who is the childrens entertainer and also runs activities for the adults. This man is an absolute credit to the hotel, the children adore him, he knows all their names and entertains them splendidly from lunchtime onwards. He took us on a walking trip to Cala St Vincent during our stay which we really enjoyed, thanks Luciano, youre an absolute star. Please dont be put off by the location of the hotel, the walk into town is lovely and there are some nice bars on route. A good stroll every evening after dinner was just perfect. Would we return to the Duva, absolutely yes. Thanks for a fabulous 9 days. Julie and Tony (uk)

Jeanette Cantlay

Great hotel. Slightly out the way but lovely walk each day. No evening entertainment or bar / restaurant for night time which was disappointing as everything closed at 6/7pm. Lovely during the day. Rooms are massive, great for families.

Billy Fisher

We had a nice stay here - the staff are very friendly and efficient (especially the room servicing staff) and the rooms were clean, well-furnished, large and had a very welcome and sunny balcony! I also appreciated the location and beautiful surrounding beaches and coast. Thank you for an enjoyable vacation. I have a few minor and constructive criticisms that would make me give a 5-star review if they are addressed: - We didn’t have a ‘do not disturb’ sign for our door so got a visit at 09:15 from a very kind and apologetic member of room servicing staff while still in bed! Please provide these in future. - Please allow guests to leave pool towel deposits on the final bill or by card rather than cash only - I understand the reason and am happy to leave a €10 deposit and €1.50 daily charge for pool towels, but it is very frustrating for guests who do not carry cash! - Please move the speaker playing the constant music to the other side of the pool. I appreciate you want guests to enjoy the atmosphere (and it’s fun when you’re by the pool!), but it can also be disturbing for others in their rooms.

Sarah Flynn

my family and i have been coming here a few years, on multiple occasions, the staff here are excellent ,so friendly and welcoming, the apartments are spotless with excellent house keeping. The kids pool is brilliant with a kids slide to keep children entertained while you can relax and there’s also a play park right beside it which is also brilliant,The bigger pool has entertainment which myself and daughter throughly enjoyed every time. There is bar snacks and drinks served beside the pool which is very good and very reasonably priced. if you have kids i definitely recommend.

Tracy Langsbury

The room was spacious. Food wasn't very good. We had to send a cold sandwich back and the chef stuck her hands in the sandwich, took the grilled chicken out of it, removed the ceasar sauce and put it back on the grill. We told the waitress we didn't want it. We got a refund after some time. I never ate there again. Drinks and cocktails were served in plastic cups yet they would give you glass bottles! I wouldn't stay at this hotel again.

Emma Leach

We have just returned from a 7 night stay and it’s safe to say we didn’t want to go home. The hotel was beautiful and clean and located in a great spot. We would have given a 5* review however there were a few things we feel could be improved/looked into - firstly we struggled to get a subbed as the other visitors woke up extremely early to take their towels out and reserve the sunbeds which meant we were in the direct sunshine with no shade as all sunbeds with umbrellas were taken first, which isn’t ideal with young children. I personally don’t want to feel rushed in the mornings when on holiday to get up early to allocate sunbeds! The second thing was the lack of evening entertainment - Everything shuts at 8pm which leaves you no choice but to either stay in or to go down town - we feel it’s sometimes nice to chill by at the bar pool until 11pm ish and enjoy some entertainment on site, especially on them evenings after travelling. Rooms were lovely and clean however feel the studio apartment was a tad on the small side for the 4 of us. The receptionist staff were lovely and friendly, apart from one lady who was a little blunt and lacked conversation. The male lifeguard on site was fabulous with us and our children, he really made my son feel at ease when hurting his foot. Other than the few things mentioned above, we had a wonderful time and would highly recommend.

Linda Humroy

Me, my husband and 2 daughters had the best holiday here. The hotel was a great location, walking distance to a lovely beach. The hotel itself was great, room had air con and was clean, the pools and slides were fantastic we spent most days morning until evening around them. The pool opened at 10 and there was ques to get pool side sun beds but we always went after breakfast and found a sun bed a little further back that we didn’t mind. Rooms were cleaned very well daily with fresh towels. And the air con worked fantastic. Food was good and lots of choice. Drinks were good for adults, no squash for kids so brought a bottle of Robinson from shop which was no problem. Entertainment fantastic, kids loved and adult entertainment we loved. Great family hotel and would definitely go back. Fantastic memories made.

Jodie Drew

Came with a family of 6 for 10 days. Cleanliness amazing. Rooms cleaned daily with fresh towels and bedding. Cleaners very friendly. Always plenty of food but very repetitive as expected with an all inclusive. Be aware of the plates as they get very hot. My husband burnt his hand on a plate which came up in a massive blister luckily it wasn’t a child. Lifts are a nightmare, 3 lifts for the whole hotel and they’re tiny. Not so bad if you’re on the lower floors but horrendous if you need to get to a higher level. The slide pool is lethal. The flooring is not appropriate for children. If you go to the slide pool ensure your child has slip shoes. Several people were falling over and all they’ve put up is wet floor signs. On 1 slide 2 people cracked their heads open and several people had cracked their head open by the side of the pool from slipping, 1 including my daughter who then had to go to the hospital for stitches. Life guards were amazing and dealt with her absolutely amazingly but the flooring is lethal. Main pool is lovely and clean plenty of activities throughout the day but the lifeguards aren’t the greatest. Paying barely any attention on doing their job as they just stand there talking to each other. No inflatables allowed so don’t bring them with you. All your allowed is a baby ring or arms bands which isn’t the greatest but I would bring a first aid kit as we have seen at least 10 people slip just from walking. Due to our daughters accident we brought her a ring that was accepted as she had her head injury and wasn’t allowed to have her head under water. She used this for a week no problems then one day we had a very rude life guard come up to her and told her to get out of the pool as she wasn’t allowed this. We queried this with the manager as we had been using this for a week to then be told they had an inspection and the rules have changed. No notice or signs had been put up to notify guests of this. Will not be returning to this hotel.

Joana Cordeiro

We loved our stay the first time around that we returned 3 months after our first visit and honestly we had the best time again! This will forever be our favourite place to visit! Thank you so much to the hotel staff and entertainment team for making our visit once again amazing! Me and the children had a great week staying here and felt so welcome! We will see you all next year hopefully 🥰 Joana, Noah & Zach

Tigran Manukyan

A very good hotel. Excellent staff. Very attentive personnel. They always do their best to make sure guests feel comfortable and well taken care of. I especially want to mention the young team members who entertain the children from morning until evening. Each of them deserves praise. They are doing a great job. The reception staff are also very polite. Everything is great in the restaurant as well. The bartenders are hardworking and respectable employees too. Overall, the hotel is very good. I recommend it to anyone who wants to vacation with children. You can confidently come here — I’m writing this review while staying at the hotel.

maram Almihdawi

My rating for the hotel: 4/5 The reception staff are very friendly and their service is excellent. Housekeeping is great — our room was cleaned daily, and the bathroom towels were changed unless we requested not to have the room serviced that day. The hotel is very family-friendly and suitable for those with children. There are evening activities on stage and also pool activities during the day. The bar service is excellent and the staff are patient even during busy times. The food is clean and varied, offering seafood, fish, chicken, beef, pork, and also vegetables and drinkes. However, I would rate the quality 7.5/10. The room was comfortable and nice, with excellent soundproofing. Overall, it was a very pleasant experience. The beach is about five minutes away. The negative points: • The elevator is crowded, especially during peak hours or mealtimes. • Sometimes when entering the buffet, you have to wait a few minutes for families to be organized and the crowd managed. • Also, the bathroom door in our room was old and difficult to close. But overall, it was a good experience, and I would visit again.

Mia Evans

Good facilities (spa, indoor & outdoor pool, gym, table tennis). Room let down our stay, felt dated and having 2 single beds pushed together was not ideal as a couple. Especially as the beds were on wheels. Breakfast food was lovely. Dinner was not very good though. Cold, leftovers used every day, not enough basics to create a normal dinner meal. End up with a random mix of things every evening and it would’ve just been nice to be able to create a proper meal. Staff were friendly, kind and professional throughout our entire stay. The pool was fab, you never have any problems getting a sunbed thankfully, despite people saving beds with towels. There wasn’t many guests when we stayed so everyone got a good sunbed. Entertainers were very enthusiastic and friendly. Woken up most mornings by crying children but that’s our fault for booking a family friendly hotel and perhaps we were just unlucky with our neighbours. Spa treatment was great. Lots of mosquitoes inside the restaurant area, couldn’t go down to get food without needing to use bug spray otherwise covered in bites! Location good, we only left the hotel twice on our stay but a short walk from the beach and restaurants etc. Overall 4/5 experience with some attention needing to spruce the rooms up a bit more, and get some double beds!

Kosta Schumann

During my stay, I noticed several serious issues that made the experience disappointing: The lifeguard was more interested in her phone than supervising the pool. Kids were jumping in without any control, creating a safety risk. Bathrooms had visible black mould. Staff were generally not proactive or interested in assisting guests. Freezer was blocked with ice like a Norwegian iceberg. Broken plates and chipped glasses were repeatedly put back into use – no one seems to check tableware quality. QR code information about services was misleading and inconsistent compared to printed information. Breakfast across 8 days was always the same, with no variation at all. Meat dishes were often overcooked and very hard to chew. Desserts were repetitive, always a combination of whipped cream, custard, and biscuit. Food rarely felt freshly cooked – often it seemed like leftovers were being served. Dinner was mostly served cold, except for soup and the main dish. Broken glass on the floor was not cleaned properly, raising safety concerns. Positives: A defective toilet seat in the room was replaced quickly and professionally. Reception staff were polite, approachable, and fully committed to their job. Conclusion: Overall, the property itself has potential, but cleanliness, food quality, and staff attention need major improvement. At best this feels like a 3-star experience, not higher. I might consider returning for room-only, since there are plenty of shops nearby with good ready-made food, but I would not recommend the half-board or all-inclusive options until standards are raised.

N D

Having read all previous reviews I was worried on our stay, but since now we have experienced it I have to say I found staying here a wonderful delight. The food is alright, the service is amazing, the hotel it self beautiful, the only fault I’d say we had is the entertainment was on the poor side, the location is out of the town so it’s a bit of a walk, but we hired a wee bike to travel around which was far handier. Would definitely recommend to anyone it’s a beautiful wee area and not only that, no rushing to get a bed by the pool, plenty of beds and you had a choice of indoor pool as well as outdoor. Will definitely be back.

Jackie Clarke

Had a lovely holiday just got back today 26th June 25. Staff were brilliant very helpful and always service with a smile. Very clean hotel and the area is beautiful with lots of different beaches which either walking distance even more of them in a car. Food was excellent tho was never really hot just warm. And one thing I do have to say this is NOT a four star it's a three and it should be changed to a three. very basic old rooms. In the old days may have been a four but definitely not now. But saying that I had a very enjoyable holiday with my husband with our daughter and her husband and son in another apartment.

Shane Munro

Very friendly lovely hotel, stayed on a 4 day short break and was very happy with the service received. We did all inclusive 2 days out of the 4, you can upgrade from self catering to all inclusive for the day for 55 euros, or just to all inclusive drinks at 30 euros. Rooms are slightly dated but quite spacious and very comfy, no issues personally. There is some fun activities such as waterpolo, ping pong and darts tournaments and also exercising in the water (forgot the name of it) in which the staff running it are a good laugh. Night entertainment was decent as well. As someone with severe allergies I still found myself feeling safe enough when eating at the all inclusive, each food item is marked with allergens but there's signs to ask about allergies also before eating. The breakfast was my favourite meal don't skip! They do different themed food each night for dinner but they still have some standard options available too. A lot of the food is standard all inclusive stuff but there is some really nice options for the different themes. Supermarket in the hotel which is not bad prices. Some decent cocktails included on All Inclusive, 2 pools one bigger pool and one small kids pool which were both clean. There's a snack bar open through out the day next to the pool for all inclusive customers. Didn't have any issues getting a sun bed but I went early september, bare in mind sometimes the trees can block the sun so you'll find some sun beds in the shade and some in the sun at different times. The walk to Cala Millor centre and beach is about 18 minutes, I didn't find it a bad walk at all but something to consider if you can't walk long distances. 1 euro deposit for a cup around the pool.

Richard Goodwin

Probably the nicest, friendliest and most professional hotel staff I've ever encountered. Such lovely people run this hotel and I can't thank them enough for the stay and support they provided my family while we were away. The pools are amazing and they are perfectly set up for young families. Rooms and well equipped and looked after. The spa is lovely and a welcome bit of solitude. Thank you to all the team for such a great stay!!!

Finlay Blyth

Delighted with our stay at Club del Sol resort & Spa. All of the staff were absolutely brilliant. The staff in the dining room and pool bar/restaurant were particularly fantastic. We traveled with a challenging toddler, there was lots for him to do. I was really impressed with the quality and variety of the food. We have already recommended this resort to friends and would be likely to go back.

Annmarie Stothard

We stayed at Club Del Sol for 5 nights and I wish I’d have booked for longer. The staff are great and can’t do enough for their clients, the rooms were clean and fresh towels daily. The breakfast just kept coming out and the food was amazing. Even though we were a drive out of town it never felt that far. I would definitely stay here again.

Donna Miller

Rooms were clean and a good size with a great breakfast selection if you stay for bed and breakfast. Pools were a bit tired and the location you will need to get a taxi or bus. It's a good 40 min walk into Porta Pollença and when it's hot not an enjoyable walk. Beach opposite hotel not particularly nice. Reception staff not particularly friendly. Sunbeds covered in towels before 8am, pool doesn't open till 10. If you have small children and want to stay on site, im sure this would be good choice but if you have older children or couples not the best selection.

Sophie Dawson

We had a wonderful time here , lovely rooms and very clean, staff very welcoming and friendly. Beautiful places near by to visit for food and drinks but need to get a taxi but we didn't mind that at all. I will definitely go back.

Peter Simpson

We have had a wonderful stay at your hotel, couldn't fault anything. The hotel is so clean with the cleaners doing such an outstanding job. All the staff are so friendly and nothing is too much trouble. The restaurant and meals were excellent and in a fabulous location. The only one problem I have is that being a diabetic there wasn't a fat free or sugar free option for dessert or yoghurt. We have enjoyed our stay so much that when we get home we will be looking to book again for next year The prices in the bar were very reasonable too,which is a pleasant surprise.

Tommy Patterson

Absolutely brilliant hotel experience. The rooms were very clean and tidy with staff always on hand to help. Very little damage to the room and the bed was super comfy. It is an Adults Only hotel which we chose for a quieter time and paid off. The food and drink service was quality with not one bad evening meal experienced. You couldn't go wrong staying here. The only negative detail were residents coming down to pool every day "reserving" their sun bed using their towel not allowing other residents the opportunity to enjoy the beautiful pool facilities.

Milena Kovchazova

Fantastic stay! The hotel has an excellent location, on the first line with wonderful views and amenities. It is close to a bus stop, and at the same time there is a stop for the coastal tourist train right next to it, which makes a panoramic tour to the Palma Aquarium. The food is delicious and varied. There is live music every evening in the bar. With My favorite club cards we enjoy the views from the pool on the roof of the hotel, and during the day this extra also offers access to a buffet with treats and drinks. The staff is extremely kind and responsive, the rooms are cleaned and maintained every day. We are very happy with our choice of hotel and would stay here again. Thank you to all the staff for the kind and warm welcome!

shane corbett

Excellent from start to finish, we received a great welcome from David and Marta who sorted us out with a fantastic view and room. I have a condition which means I can not eat certain things but I found something to eat at meal times with any problem or without even having to ask. On our last day we left before breakfast was served but we were told that we could go in and food was available. Highly recommend everything was excellent with our stay from the hotel itself to the excellent staff.

Harvey Dent

It is a nice and clean hotel. Not too big and not too small and adults exclusively, very pleasant. For us, the choice of room was important (hotel is close to the route of departures). Nearly all staff is very, very friendly and helpful as well as the employees radiate a warm welcome. The half-board is really worthwhile. The variety in the evening and the great service were remarkable (tipping is definitely appropriate). Unfortunately, the ventilation in our bathroom had been removed. The room is a little bit clairaudiently (door-hallway). Otherwise everything was satisfactory.

Bogdan Chiorean (B)

Nice hotel in a very good location. Close to the beach, close to the bus stop and a lot of restaurants and shops. The breakfast was ok, maybe a bit too repetitive but some days they have some additional things. The fresh eggs and pancakes for breakfast are a really nice thing which not a lot of hotels have. All in all good hotel to stay at

Ilona Gkampaeridi

One of the best hotels that I stayed and I have stayed in many. Provides high quality in everything like smooth towels, very clean room and amazing body care products. Room service was cleaning every day. We had only breakfast included and that was also tasty with big variety. Last the location is amazing. Very close to the beach. Sure would like to come again.

Andreea Suditu

I was quite disappointed with my experience at BG Hotel Java. I booked my stay through Luxair Tours and arrived at the hotel at 9:30 PM, only to find that the room had clearly not been prepared for a new guest. The bed linen was unchanged and full of hair from previous occupants, the bathroom was not cleaned, and the toilet was dirty. This was extremely unpleasant and unacceptable. As it was already late in the evening, there was no staff available to provide clean bed sheets. The reception staff were kind and gave me some duvets to place underneath, but I still had to sleep without proper covers and ended up feeling cold during the night. Additionally, during dinner, I noticed that when the buffet was nearly finished, some staff members were handling the leftover food with their bare hands while clearing it away. They were literally picking up food with their hands, which raised serious hygiene concerns. Overall, this stay did not meet my expectations, especially considering the standards I was led to expect through Luxair Tours.

Edis Basovic

We Spend 12 days in the hotel it was amazing service, great atmosphere clean rooms, nice food and special request and thankful And kindness of STANI He’s the only one with a smiling and welcoming in hotel. The rest of the stuff Working really hard, but so unhappy . Accidentally when they arrive the workers under reception, they was very rude and they never give us complete information about the hotel .The only problem is when we arrive he was waiting for hours to get the room but still we can recommend the hotel because it’s on the quiet area . All best from The Guest from Serbia.

Andjela Kocovic

Overall the hotel was amazing, the food was interesting and tasty, different themes every day. Room is comfy and great view, pool area nice and relaxing. Not much storage space in rooms like drawers..

Dana IC

Based on other reviews, I honestly had no expectation that I would enjoy this hotel but once I arrived, my opinion completely changed. It’s a smaller hotel, yet surprisingly quiet despite many reviews claiming it was noisy and that you could hear sounds from outside. Yes, in the evening you can hear some noise, but it’s not disturbing at all and if you close the curtains, you can’t hear a thing 😄. One thing I truly appreciate is that there’s very little car traffic in this area, making it feel almost like a pedestrian zone. While the rooms may not have been recently renovated, everything is spotlessly clean, from the reception and guest rooms to the rooftop terrace. From the moment we were welcomed at reception, the service was excellent. All staff members are friendly, attentive, and always ready to help. Breakfast and dinner are buffet-style, so you can choose exactly what you want to eat. There’s enough variety for everyone to find something they enjoy, and everything is freshly cooked. Last but not least, the location is ideal - close to the airport for those who prefer not to travel too far, and along the promenade you’ll find plenty of restaurants and bars to suit all tastes. And there are also many agencies offering tours, boat trips, jet ski rides, and more. I definitely recommend this hotel for a budget-friendly holiday in Mallorca.

Ilija Krstic

We stayed here for 7 days and everything was perfect. The staff is very calm, friendly, and generous. Our flight was delayed and we arrived late, well after dinner time — but they had kindly set aside food for us, so we were still able to enjoy a full meal when we arrived. That meant a lot. Both breakfast and dinner were excellent — all the food was perfectly cooked, never too oily, with a wide variety of options. The desserts were also absolutely delicious. 10/10

Miss Akua

Absolutely stunning hotel. Well maintained rooms (dependant on room type you book) I had the Junior Suite, which had a balcony with a beautiful view of the boats on the beach front. Unfortunately, there were not many basic cosmetic amenities, the air con and Wi-Fi were a little temperamental. But I would gladly return. A stunning pool with sun loungers and bar are available on the Rooftop with amazing views. The breakfast buffet was superb with a great range of options. The hotel is situated in the best location opposite the beach and within walking distance of local restaurants and shops alongside many buses for transport.

Máté Komonyi

It was our first stay at Mallorca. Booked directly in email. Very close to the airport but it's not even bothering. Everything was perfect! The location, the cleanliness, the food, the staff! Very nice hotel, everyone is friendly and helpful, much recommended, great value for money! 10/10.

Przemek UNKNOWN

The location is good, close to the main promenade, by the beach, and near the port. The rooftop pool, though small, is a pleasant space to relax. The food at the hotel is decent; some products are better, some worst, but they're fresh. It's a shame the juices are watered-down sugary drinks. The hotel deserves praise for its cleanliness, and the cleaning ladies also try to keep the rooms clean. The waiters are average, some of them work like as a punishment. The cooks and chefs are friendly and helpful, a compliment. Best regards. Booking a room here can be a hit or miss; you can't be sure what you're paying for, because the offer is structured this way—all to ensure that the lesser (bad) rooms sell out as well (bunkers without windows, with balcony doors facing a wall, or balconies facing the opposite wall, and because the hotel is five floors high, you won't get any sun at that kind of room). Unlike our stay at this hotel two years ago, we're not satisfied this time. Despite this, I tried to approach this review objectively, and Can Pastilla itself compensates for any inconveniences the hotel may have had to you. This was a description of the positive things, the bad things are described below, read before you book. Be careful, though, because the terrace option doesn't guarantee any view or sun in your room. We received a very dark and dreary junior suite with a terrace facing the so-called center of the hotel, which is also relatively dark and surrounded by walls. Many rooms in this hotel are located in the center, which the offer doesn't mention. For this trip, we had two reservations in a row, and on the second one, we were promised a side view, which also wasn't fulfilled. The only thing that remained was a significant disappointment. The hotel reception staff don't even try to be friendly or helpful, so you can't expect any amenities. In this hotel, you're not a guest, you're just a roommate, and if you don't like it, leave. Despite its so-called four-star rating, you even have to pay extra for ice cubes. Forget about a bucket of ice for your room (I'd rather tip for ice than buy it on receipt, €1.25 for two ice cubes). Two out of three coffee machines at breakfast smell of descaling agent (constantly, not just on one day). Although breakfast is served until 10:00, it's best to arrive at least an hour earlier, as most items aren't replenished after that time. The internet is free, but it's impossible to connect to it when the hotel is busy. The router doesn't accept more than a certain number of devices, so you might not be able to use it.

Leonardo Criseo

Everything was to my liking, the position of the hotel was optimal for going to the beach and in the centre. The food was really good with a good variety of cousins, especially the breakfast options. The receptionists were exceptional, very polite and available all the time to explain what I needed, especially Diana. I had a very good time😁

Serhii Bondarenko

I would like to thank all the hotel staff for their service, and especially Ms Diana at the reception – she was always ready to help and gave great advice for a comfortable stay. The rooms were cleaned every day, and the towels were changed regularly. The food was tasty and varied. The hotel is located close to the sea, shops, and a bus stop. Thank you

Bogdana D

The personal, especially the cleaning staff, were great. Administrator Diana was very kind and always tried to help us in every situation. The rooms, however, were a bit strange: the toilet and shower cabin were separated, which was inconvenient for us — that’s why I rated the rooms only 2 stars. Food was quite mediocre and repetitive. Dinners were nice, especially the fish dishes, but breakfasts were poor and the same every day. The hotel itself looks old, though there have been some renovations. I didn’t try the pools or other activities, but I really enjoyed the bar — it has a beautiful view, friendly bartenders, and tasty cocktails. The district where the hotel is located is a bit crowded, not very clean, and sometimes has an unpleasant smell. But the sea is close, and if you go straight down and turn left, you’ll find a beautiful area with villas and a beach without too many people. There’s also a supermarket nearby where you can buy good water and other essentials — much better than the small corner shops, which have limited choice and much higher prices. On the beach, sunbeds are not free: two loungers with an umbrella cost €18.

Laura Thomas

Yes the lack of privacy with a sliding door from toilet to bedroom is a tad annoying but not a deal breaker. Yes the beds are on wheels but when you see why you can appreciate how this helps housekeeping navigate bed changes etc it make sense! The beds don't move around and are stable nonetheless. Yes the fridge wasn't super cold but still managed to semi chill drinks! The rooftop pool was great also a nice place to appreciate the sunset with a drink from the bar. The main pool, perfect depth and temperature. There seemed to be some sort of entertainment every night at the hotel, the drinks at the hotel were reasonably priced and tasty the servers would bring drinks to your loungers, what more can you ask for? Yes there was a strange smell in room initially but this was probably due to the heat and after leaving the sliding door open a fair while seemed to sort this. I didn't experience much internal noise, slept really well actually and I am a light sleeper. The hotel is situated up a slight hill, but there are railings on one side to hold on to if needs be. All in all I enjoyed and it exceeded my expectations for the price. Thank you to all the staff at MLL Mediterranean Bay.

Mykola Yaremenko

It was a fantastic trip to this beautiful island) I stayed at this hotel for 7 nights. The stay was great, the room was clean, towels were changed every day. The food is amazing (I gained 3 kg 🤦‍♂️). And I would like to note and thank Diana, she made our stay at the hotel as comfortable as possible 👍👍👍👍👍👍👍👍👍👍👍. Of the minuses: the rooms are quite small, there are no bathrobes and slippers.

Laura McCormack

We had a wonderful week at Zafiro Cala Mesquida Hotel. Food was of excellent quality and choice. Room was comfortable and clean, had a slight issue with the AC but was resolved promptly once we spoke to Reception. Staff were friendly and helpful. Pools were great, and again clean and well maintained. Plenty of activities in the pool each afternoon as well as other activities going on around the hotel. We enjoyed the evening entertainment (although was very hot sitting outside in the heat of August!) and very much enjoyed the nightly quizzes with the family! Great that there was a beautiful stretch of beach on the doorstep of the hotel, and the walk over the boardwalk was great to have also. Handy to have the couple of small supermarkets just up the road too. Would highly recommend this hotel and hope to be back again one day.

Olena

Amazing place, quiet and safe, clean and picturesque. If you like to combine swimming and hiking, it’s the best place to go. We enjoyed every minute of staying there: nature, weather, facilities and amenities in the hotel. Ideal place for kids and adults. Personnel in the hotel and restaurants is polite and positive. I dropped my earring to the floor and got it back on the desk my the cleaning lady who found it. This is the place I would like to come back. Food is diverse, fresh and delicious.

Hasret Bozarslan

Very nice hotel. Clean, fresh rooms and lots to do. Several pools to choose from, all well maintained. Great breakfast buffet with plenty of variety. Perfect location, just a few minutes from the beach and close to the bus stop for trips to Cala Ratjada. Overall very satisfied and would definitely stay here again. The only minus is that without a car it can be a bit difficult to get around, as the hotel doesn’t offer its own shuttle for day trips.

Alison Mallon

Fabulous 5 days. All inclusive food was lovely, plenty of choice outwith buffet restaurant, particularly at lunchtime. Just enough activities for kids and adults during the day. Show at night was good most nights. Rooms very clean, hotel very clean, no issue getting a sunbed, plenty of pools and the short walk to beach was good. Crazy waves at the beach but a lovely experience. I will definitely return to this hotel and would recommend to a family who like to stay in an all inclusive hotel and relax without the need to venture too far ( as it is very remote and nothing outwith hotel)

Aya kay

Amazing Stay – Highly Recommended! We had a wonderful experience at this hotel. Everything was clean, the room and bathroom were spacious, and we felt a real sense of comfort and freedom during our stay. The staff were incredibly kind, friendly, and always helpful. The food was absolutely delicious, and the whole place is perfect for families. We truly enjoyed our time here and would 100% recommend it to anyone! Thank u Zafiro Cala Mesquida

Rogger Fabri

Outstanding, a memorable stay! Excellent experience. Words can’t do justice to how amazing the food is. Such a huge variety, always fresh, thematic dinners, and so many things to choose from. It’s impossible to be disappointed, and everything is so tasty and cooked to perfection. I can’t stress enough how happy and impressed I was with the food at breakfast, lunch, and dinner. I honestly was looking forward to the next mealtime to enjoy another delicious dish. We had Spanish tapas, seafood, Italian, Asian… I probably ate more than I should have, but I just couldn’t stop eating because I wanted to try everything. This is not your usual buffet food — I was positively surprised and amazed at how well meals and food in general are managed. Now, staff and entertainment: the staff is super well-trained, friendly, and go above and beyond. Everyone speaks multiple languages, and they are warm and make you feel welcome. There’s entertainment the whole day, and the evening shows are just great for both kids and adults. We found the all-inclusive to be a fantastic deal, and we feel it was worth it. There’s face painting every day, treats by the pool, and also during the shows. It was my first time in an all-inclusive resort, and this stay exceeded all of my expectations. It was a memorable stay, and there’s not a single negative aspect about it.

Angel Kaur

I’m currently staying at Iberostar Waves Cristina and just wanted to share how wonderful our week here has been! First of all, a huge thank you to the assistant manager Laura Frau. We had a little issue during our stay and she handled it with such professionalism, care, and kindness. She really went above and beyond to make sure we were happy, and we couldn’t be more grateful for the outcome she provided for us. Thank you so much, Laura—you truly made a difference to our holiday! Also, a massive shout-out to Omar—his energy and sense of fun kept us laughing and entertained throughout the week. From bingo to Kahoots, he brought so much life to the evenings. The entertainment team as a whole deserves recognition too—so much effort, smiles, and good vibes every day. And tonight’s entertainment deserves its own special mention—the Hooligans, a Bruno Mars tribute band, were absolutely outstanding. They really made the evening something special and were hands down the best entertainment of the whole week! Overall, it’s been a fantastic week in a lovely hotel with a team that really cares. We’ll definitely be coming back again next year! 💙✨

Kerry Wright

I had a very wonderful amazing and great experience staying at this hotel! The Staff were very welcoming warm, helpful, attentive, and sufficient! One staff member, in particular , is Danny! Danny was so kind and thoughtful! Always make sure our families are happy! Food was amazing also we were spoilt for choice! I will be definitely returning! What a fantastic holiday me and my family had experienced!!

Wies Bech

We had a great stay at this hotel! A special shoutout to the animation team, Lukas and Omar were fantastic. They brought so much energy and fun to our holiday with their dances and the sangria workshops. Even as a couple without kids, we really enjoyed joining in and appreciated all the effort they put in.

Gio Dvalishvili

This was a truly amazing stay. The food was great, with a rich and tasty menu. It’s worth mentioning the kids' corner, where they serve food that every child loves to eat. The service was also excellent, The rooms were spacious, comfortable and very clean. Playa de Palma (the beach) is just a few minutes’ walk away. Keep in mind that this beach is very comfortable for families with children. Palma city is also easily accessible. Overall, the location is perfect. The only suggestion I would make to the hotel management is to simplify the drink service at dinner. It would be much better if guests could help themselves to drinks rather than having to order through the waitstaff. Overall, I can say it was great value for the money we paid.

Louise Barrett

We have stayed at the Exagon Park many times over the past 8 years. We have stayed as an extended family with ages ranging from 2 years to 58 years. When we asked our 12 year old grandson where he wanted to go on holiday this year he replied "Exagon Park of course". However, that said, the hotel isn't perfect and probably not worthy of the 4 star rating. The rooms are small and dated and the whole hotel is is in serious need of upgrading. For us though the staff (especially bar staff), location, pool and value for money are what make this hotel great for us. The food is always fresh and plentiful and I love eating my breakfast and evening meal on the terrace overlooking the grounds and pool. The evening entertainment is OK but we quite often walk into the town centre (about 20 minutes) and enjoy the entertainment in the various bars. We only ever stay on a half board basis but other family members have stayed on an AI basis. They weren't that impressed, as you had to go into the hotel restaurant at lunchtime and would have preferred to eat at the pool bar. There are things they could do to improve the hotel definitely, but then that would be reflected in the price. If you want a good family holiday a short walk from the beach and great value for money, I would highly recommend. If you want all singing, all dancing with jacuzzi baths in your room, its probably not for you.

A G

Great hotel. Pool area is superb. Loads of sunbeds and no problem getting one at any time. Staff all cant do enough. Buffet is what it is but youd be hard pushed not to not be full every meal . Rooms are not as dated or anywhere near what some reviews say. Nothing wrong with them. But yes bring a multi way extension if you are needing a ton of sockets . Would I stay again...definitely

Jackie Brown

A big thank you to everyone at this lovely hotel for making our holiday memorable. All the staff are so friendly and couldn't have been more helpful. My husband and I travelled with our son and seven year old Grandson a couple of weeks ago and have already booked again! The food was plentiful, we enjoyed every meal seated outside. The large pool had plenty of sunbeds and it was a blessing that some can be located in the shade! The beach and local shops are just a five minute walk away with plenty of bars for snacks.

Andy Gray

I was here in July 2025. This hotel is at the back of the Ca’n Picafort resort. Nice and quiet, clean and tidy. Lovely food. The staff members were friendly and helpful. The rooms are comfortable and have good air conditioning, but only have one plug socket available so you need an extension socket with an adaptor. There is a pool bar outside, open all day next to the large swimming pool. Lots of sun-beds available and you get free towels. Free drinks all day with the all inclusive, as well as breakfast, lunch and evening meals. A big variety of food every day. Good entertainment every night, with a children’s disco to start with. Finally, you can play tennis, hire bikes and use a gym every day and there are staff who encourage you to do aqua aerobics and yoga in the day.

Edy S

We loved our stay at Exagon Park. From the moment we arrived (which was in the morning around 8:00, after a night flight) we were invited to serve breakfast (although check-in was after 14) and offered a room immediately after that, which was around 10:00. Great service, great staff. Clean rooms, clean everything. AC was perfect in spite of the very high temperatures outside. We loved the pool and it's garden with trees and having lots of shade. Also we greatly appreciated the fact that, after check-out, while our transfer was scheduled late in the evening, we enjoyed a full day at the pool and got offered a room to change in our travel clothes when we needed it. Best wishes to everyone at Exagon.

Aroti

Restaurant worker/manager with the name Kurt, made our stay even better. He has an amazing personality and he’s always so kind and talkative. When my girlfriend was sick, he even walked me through the breakfast areas food to help me pick out food to give her back to our room. Kurt gets 5++ stars from us!

Martin R.C. Andersson

A very well located hotel, near the sand beach, however not in the middle of the party noise ( = immediate beach front). Breakfast is a wide choice and extensive selection. A quite big pool. Snack bar next to pool.

Ester Morschel

I was robbed at this hotel. I stayed for over 20 days — more than enough time for the housekeepers to see everything I had brought with me during my move to Palma. My jewelry disappeared, along with sunglasses, my iPad pen, and even a blue dress. The director shamelessly pretended he didn’t understand and claimed to know nothing. Apparently, the main business of this hotel isn’t providing accommodation, but rather stealing guests’ belongings. I filed a police report, and I strongly recommend that if you’ve ever stayed here and experienced something similar but didn’t go to the police — don’t let it slide. The more reports we have, the greater the chance we have for the police to arrest those responsible. If you don’t want to see your belongings desapear, keep your belongings with you at all times or simply avoid staying here I was in the process of moving to another country, so I had more than five suitcases with me — basically my entire life packed inside. Since I was also assembling furniture and settling in, I didn’t manage to open all the bags during the first month. That’s why it took me a while to accept that certain items were really missing. The idea that I might have been robbed seemed so absurd that I didn’t want to believe it — until one day I saw photos taken at the hotel, where some of the missing items clearly appeared in the room just three days before I moved into my apartment. That’s when I realized the items had gone missing at the hotel. When I went back to the hotel in person, the way people acted — including the director — made it obvious that everyone there knew what had happened. I suffered a loss of more than €8,000, and on top of that, the hotel had the nerve to threaten me. It’s insane!

Philipp Semke

The place is very good for its price, relatively cheap and you are approximately 5 minutes from the beach away. You only have 15 minutes to go to locations like the mega park, but it’s in a quiet neighbourhood with almost no trash layin around. You got a clean indoor and outdoor pool a sauna a bar food truck, good food also at the restraunt with the breakfast and buffet. The room is very clean, has a good amount of space and the view from the balcony is perfect. Stiftung Warentest sagt sehr gut 🤙

Orlando Mas

VERY GOOD TASTE FOOD, CLEAN UP EVERY DAY MY ROOM, RECEPTON SERVICE TOP, SPECIAL NIGHT TIME FERNANDO HELP ME SO MUCH, ANTONIO SECURITY GAY VERY FRIENDLY, I WILL COME BACK ALLWAYS TO THIS HOTEL

Larisa Fnt

Great location, but disappointing service and amenities The hotel’s location is excellent—right in the centre of Port Alcudia, just a short walk from the beach, shops, and restaurants. I was fortunate to get one of the best rooms on the top floor, which was spacious and comfortable. However, other rooms in the hotel did not seem as nice. Service was underwhelming. It was often difficult to find staff in the restaurant when I needed help, and I had to walk around to find cutlery myself. The food was very average, and they charge extra for almost everything, including ice. Evening entertainment was very poor, with little to do after 10pm—everyone seemed to go to sleep early, making the atmosphere quite dull for an adults-only hotel in the middle of a family resort. The spa was also a letdown. The jacuzzi was out of order when I tried to use it, and when I asked about a massage, I was told to go elsewhere as the therapist was not available. This was very disappointing, especially since the hotel advertises spa services. Overall, while the location is fantastic, the service and facilities did not meet expectations. I would not recommend this hotel if you’re looking for good hospitality or lively evening entertainment.

Liz Blackham

Very warm welcome on arrival with complimentary drink. Rooms are clean but are a bit compact, having to " hire a kettle" well it didn't go down well. Pools are lovely as is steam room, sauna and jacuzzi. Pools are lovely and well maintained. Breakfast had a lovely choice and was tasty. Leaving before breakfast on last day we were provided with a cold breakfast which was lovely. Overall a great hotel.

Julia

Before booking a room in this hotel, please read an honest review. This hotel absolutely does not match its claimed 4 stars. Food: dinners are tasteless, and there is no choice at all. Tables are always occupied, and if there are any free ones, they are dirty and not cleaned. I took a free table, but the staff made me leave, saying it was “reserved for other guests.” There was no reservation sign. No one apologized. I believe it was the kitchen manager. When I was taking photos of the dining area, she ran up and demonstratively threw plates in front of me. Cleanliness and condition of the dining hall: storage rooms smell of mold, plates are scratched and poorly washed, walls are crumbling, dirt and greasy stains are everywhere. At breakfast, I had to clean the table myself because the staff did not bother. Staff: the rude behavior of the so-called “manager” completely ruined the impression of the stay. Infrastructure: in the lobby there is no tile, but cheap laminate patched with tape. Rooms are old and very worn out. Location: the sea is indeed close, but you can’t swim there because it’s next to a port and the water is dirty. To find a clean beach, you have to drive at least 15 minutes by car. Conclusion: for the same price, there are 3-star hotels on the coast that are far better than this so-called “4-star” one. My vacation here was ruined, and I strongly do not recommend this hotel.

Ray Sutcliffe

Staff were really nice from reception to cleaners. Rooms are a bit tired but ok. The main issue for me is that the AC was not good enough to cool the rooms and the fridge provided did keep things cool. The morning buffet was varied and plentiful. There was a water dispenser available but you were not allowed to fill up your bottle which was a bit churlish. Overall. Good but could be great with a couple repairs / improvements.

Anna

Nice place, we were welcomed with glass of orange juice. Rooms were cozy and cleaned every day. Good location. Breakfast was nice, staff was kind and helpful. Pool was a bit small but there were lots of sunbeds, which was nice. Unfortunately the smell of sewer was strong every now and then in our room, coming from the bathrooms.

JUDr.Kristína Bobáková

Staying at this hotel was amazing. The staff was very nice and helpful. The food tasted great, the rooms were clean and big. They have a very comfortable bed there. Every day they cleaned the room and folded pyjamas. The location of the hotel is on the hill and there is a very nice view. We did not mind the location of the hotel, because you can get to the city easy. You can use a bus or taxi for about 8 - 10 € (or bike). The bus stop is near the hotel. We will be happy to come back for sure :)

Hara Mavr

Had a wonderful stay at this hotel! The location was nice with plenty of bus stops nearby, making it super easy to get around Palma. The staff were incredibly friendly and always ready to help with any questions or requests. Their warm and professional attitude really made a difference. The hotel itself was spotless—both the common areas and the room were very clean and well-maintained. The room was great and clean, with a nice and comfortable bed . Breakfast service is very good, the selection is quite wide and the overall quality is very good as well. The hotel is near the Porto Pi shopping mall (10 minutes on foot), which is convenient. Overall, I’d definitely recommend this hotel to anyone visiting Palma. Great value for money and a very pleasant experience! The balcony lights remain on all night, with no ability to turn them off. Some light does slip underneath the curtains, so the rooms can't be pitch-dark. The hotel is located in a hilly area which can be troublesome

ana maria

The hotel is listed as a 4 star , but in reality it would be a decent 3 star, the overall maintenance and cleaning is poor , the breakfast is just basic with industrial food and repetitive which for a night or two you can give it a go. Every service needs to be paid from parking to the safe box ( which in a 4 star hotel can't be admitted)

Kristina Lushkova

Basing on my travel experience I would not say it’s a 4 stars hotel. Spacious room with balcony and TV, fine. But for the safety box it’s additional charge, you don’t have basic hotel slippers, shower drain is stuck and you must stop the water all the way waiting for water go back. Plastic dirty black chairs in the balcony and dirty pool area. Not recommended.

Daniella Borisova

Very nice stuff, especially at the bar, thank you :) Great varied breakfast, room was good, car parking was good (not for free), location is in a quiet area

Katie Taschuk

We had such a lovely time at the hotel for a couple nights for our honeymoon. We actually ended up swapping over to this hotel as our original place was a total bust. The staff were so accommodating getting us into our room early and dropping off goodies to help us celebrate. The rooms are modern and clean. We loved spending time on our balcony early morning and at sunset. Some reviewers said the rooms were on the small side, but we didn’t find the size to be a bother at all. Amazing options for the breakfast buffet. No problems getting sun beds at the pool. We loved that we could leave the pool and walk to the beach for our swim breaks. Pool area itself isn’t mind blowing and we noted that you can hear noise from the street traffic. Overall, had a fabulous stay and so happy that the staff/hotel could turn our honeymoon experience around!

Natalie Rodell

My Husband booked this hotel for our Honeymoon and we were just blown away. The hotel is absolutely stunning, the rooms are spacious with a real modern feel. The view from our room was just perfect. The food was outstanding with plenty of choice, we were bed & breakfast. There was a chef there ready to cook anything in particular you wanted. The staff are just so lovely, very happy to help and just so welcoming and friendly. The location is perfect, a stone throw from the beach and all the restaurants, cafés & bars you could want surrounding it. If you want a perfect romantic get away I'd 100% recommend. We wished we'd stayed longer.

Göktürk Çavdar

Me and my wife came this hotel because of our honeymoon and we really love this hotel. Staff was friendly, helpful and warm-blooded. Especially, receptionist Mr Mario is always kind and smiling person. When he heart that our honeymoon, he arrenged very kind and lovely gift. We re so appreciated. Breakfast, dinner, bar and especially tapas was very good and enjoyed what we eat. One of the best part of the hotel is cleaning service. When the staff finish their job, the room smells pretty good. We recommend this hotel:)

Katie Jones

Fabulous adults only hotel, couldn't find one fault. The staff are so friendly and helpful. Like beyond kind. Breakfast is super! Really chill, loads of options, mimosas on tap. Plenty of freshly cooked food for you and loads of options. Good coffee too. The pool area is stunning .... perfect. Loads of lovely sunbeds, double sunbeds too, loads of space and a fab bar. Prices at the bar for food and drink are great - the tapas is fantastic! The chicken wraps were also gorgeous. They do a cocktail of the day .... loved this. Brilliant service all of the time! Rooms are gorgeous - spacious, modern and spotless. We would return here in a heart beat. Really chilled out cool vibes. Classy and modern combined.

Evelyne Sellars

We had such a great experience thanks to Javier at the front desk! From the moment we arrived late at night, he was incredibly welcoming and made check-in quick and easy. He ensured we got a lovely room and continued to provide excellent service throughout our 3-day stay. Thank you, Javier, for making our trip even better!

Aaron Barton

Really nice and clean hotel, food reasonably priced, great location, and the staff were very friendly. We left something in the room after we had departed and after reaching out to the hotel they confirmed it was handed in and shipped it over to me without any hassle! Would definitely recommend this hotel :) big thanks to the team.

Oliver, John Rooney

We stayed for 6 nights. Upon arrival the reception staff where exceptional welcoming and friendly and offered wine and iced water. The hotel is very clean and well kept every morning and army of cleaners make sure everything is spotless and in order with your rooms kept to a high standard. The food is wonderful with amazing variety with somthing for everyone full of wonderfull colours and the smell of tasty food. The team off staff in the restaurant are top notch. The pool side bar is great with a wide selection of cocktails and snacks San Miguell is the only alcoholic Larger option but its refreshing and always cold and served with a smile. The lunch is cooked by the pool and it supplied some of the most succulent dishes from pizzas and burgers to carbonara, club sandwiches and beef Stroganoff and beyond. Nice sun beds by the pool with option of renting day beds that are very very comfy. The pool is very clean and refreshing after a stint of sun bathing and in need of cooling off. We had a pool view room that also over looks the evening entertainment with beautiful air con. If you wanted a quieter room i would recommend the sea view. But the balcony doors are well sound proofed if you wanted a quiet evening. Evening entertainment every night so there is always somthing on. In all I 100% recommend this hotel it is wonderful you won't be disappointed.

Ella Morgan

I am so happy with my experience of staying here. Great vibes, such beautiful staff. Nice sized single room with a balcony. Clean. Great food. I went half board breakfast and tea and I'm really happy with it. I had a 25 min massage with Maria, it was stunning, €40 well worth it. The hotel is big enough but not too big. Entertainment is from 9.30-10.30pm which is good for me. Lots of little beaches in walking distance. Plenty of shops and The Spa convince stall. Happy happy bunny over here. Thank you to all the staff who have made my stay warm and welcoming.

Kate Fi

Arrived at 11pm got a room at 12 pm Room smelt bad of damp and wasn’t sea view which we paid for! Went to reception to advise - wasn’t happy with us! Moved to a temporary room till next morning when manager came on as he kept telling us “I’m only the night manager” After being told to leave first room as it was as someone else was going in (so it wouldn’t be cleaned!). We moved to another room - same floor same smell but this one had its own toilet water pool in the bathroom! Spent a night with the appalling smell and having to put shoes on to use bathroom! Manager at 7am said he would look for a room asap (I said I’d speak to Jet 2). He found us a sea view room on level 3 by 10:30 am so after no sleep for the first night we got the room we paid for and a free evening meal in the ALL INC buffet for our trouble! Wow generous! The hotel looked better in the day light! It is a bit smelly throughout - food and damp but this maybe because it’s only just opened after winter. The double beds round the pool are not free so sit empty each day looking good for pics as they promote on their advertising! Pool Towels are charged on leaving - not mentioned to us previously! Breakfast is standard buffet. Lifts are dated as are carpets in corridors. Balconies are a bit useless as no view when sat down due to them being concrete! All in all a 3 star not four star hotel in my opinion. Not overly friendly reception staff and the night manager was downright rude.

Christian Hoff

Perfect location in Cala d’Or. Rooms are spacious and baths as well. Minifridge is available in the room. Pool area is clean and comfortable with a pool bar and restaurant with the nicest staff. Breakfast is huge and selections are very good. A hotel that delivers a very nice experience.

Paolo Calvi

Maybe the Hotel is not a complete true 4 stars but the service and the kindness of the team makes it a 5 stars service. The rooms are clean and comfortable but may require some renovation (no shower box), the effort of the staff is compensating. When I arrived the fridge was not working and there were two separate mattresses. Upon request both were swiftly changed and allow me to enjoy a perfect holiday. Thumbs up!

Jean Doherty

We stayed in this hotel for 6 nights and they really do think of absolutely everything. The rooms are moderately sized with a good balcony and nice bathroom. The beds are so comfortable and it's cleaned every single day. The pool area is gorgeous, cool water and plenty of sun loungers and umbrellas. The pool bar offers refreshments and snacks but the location is so good its actually worthwhile checking out the numerous lovely restaurants and shops on the boulevard. Make sure though to include breakfast in your booking. It is incredible. It's a buffet made for Kings and Queens with options suitable for everyone. They do also offer buffet in the evening for 17 euro ( if I recall correctly) but we went out in the eve. What I was really Imprssed by was they have a shower and changing area to use after you've checked out. Our flight was a late flight so we were still able to use the pool all day then use the hotel showers and changing area to freshen up before the airport. Peguera is a chilled vibrant area of mallorca and I highly recommend this hotel .

Steve Pocock

Had a fantastic time, all staff are excellent and hard working especially Miguel and Laura. Highly recommend staying here. Very clean and tidy. Excellent food and atmosphere. We will come back!

ndomupei doherty

Stayed for 4 nights and it was fantastic. Staff was lovely everywhere. Was very enjoyable. Would highly recommend and definitely will be going back next year

Vicky Burns

We had an wonderful relaxing time at the hotel. All the staff were very friendly and helpful. The hotel was always clean and smelt lovely when walking in from the beach. The location is brilliant, only 5min walk to the beach, with lots of restaurants and shops on your doorstep. The buffet breakfast was outstanding, so much choice. Would recommend the cocktails, the bar staff always very friendly. We spent one day by the pool, lots of activities always something to do, great for single travellers. The rest of the time we spent on the beach. We took a day trip to Palma, and one afternoon to had lunch at Portals Nous. Would definitely recommend this hotel.

julie duligall

Stayed at this hotel for 5 days and absolutely wonderful. All staff from front desk to cleaning staff friendly and helpful. The food was plentiful and a vast variety and all well cooked. The hotel and grounds were absolutely spotless. Quieter locality but amazing views but within easy reach of areas like Andratx and Palma. Local taxi rank literally 2 minute walk from the hotel and Local transport is very easy to use. All in all a wonderful time spent in Camp de Mar.

Boyzee 1

It took 2 weeks searching looking for an holiday with a great location, and wow!! It didn’t disappoint. A truly beautiful location with a very very relaxing atmosphere. Only 30 mins transfers in taxi that was very reasonable 50/60 euros Staff couldn’t do enough for you and was full of energy. Greeted with a glass of champagne on arrival. Entertainment every night although the bar shut promptly at 11:30pm Rooms basic but clean and was cleaned every day. Pool area washed down early every morning. Hotel floors at reception constantly being cleaned. Couldn't fault it. Drinks and cocktails was all good as was bar staff. The only thing that let our holiday down and it did in a big way was the food!!! loads and loads of choices but nothing good! and we tried! We really did try, but nothing tasted like it looked or should have ! And all very very repetitive. We both struggled to eat after day 2/3 and although all inclusive we decided to eat out at a lot of extra cost.. A shame because we would have loved to come back.

Miroslava Georgieva

The hotel had a perfect location right by the beach, and there was also another smaller, more rocky but very beautiful beach nearby. The staff was very kind and helpful. We stayed on an all-inclusive basis and the food was fantastic. There was a great variety of everything, and between the main meals there were snack stations with sandwiches, burgers, and hot dogs. The hotel is large and offers plenty to do throughout the day. The rooms were nice and welcoming, and we had a wonderful sea view. The only downside was that it was a bit noisy throughout the day since our room was facing the pool side. Overall, everything was amazing and we had a wonderful time. The location is very convenient, with a taxi stand nearby, as well as a supermarket, pharmacy, clothing store, and everything you might need. The bus stop is just a few minutes’ walk away, providing easy access to nearby towns.

Katie Gonzalez-Bell

Really lovely hotel, great location and gorgeous rooms (we had superior rooms). Food had excellent selection, catering for all generations. But the real selling point was the amazing staff. All of them worked so incredibly hard to offer a brilliant experience. Massive shout out to Andrea who my son fell in love with her endless energy. Also Laura on reception was wonderfully kind and Pedro made brilliant Mojito's. But also all the staff were really lovely. This means we will be returning next year :)

Hanna Bukotko

The hotel is conveniently located close to the beach, but the surrounding area offers very little—there is only one small shop nearby, and no pleasant places to walk around. Unfortunately, the overall cleanliness leaves much to be desired: our room was constantly visited by ants, and the housekeeping service was far from thorough. The food was disappointing—neither fresh nor flavorful—and breakfast felt rather uninviting, as guests had to slice their own vegetables and cold cuts. Additionally, even something as simple as exchanging a beach towel for a clean one came with an extra charge of €1.

Виталий Сагач

The room was clean and tidy, I really liked it. We had bathrobes on the bed and a wonderful surprise of free cocktails. Incredible. The sea view is better on the top floor. The food is great but it's bad that they don't serve drinks with dinner, you have to buy them.

Alexandra Grumezescu

Rooms are a bit small but for a couple they will do. I loved how clean the hotel was, always had a nice smell when passing the front doors and the location. Being on the central street I expected noise but we slept like a baby, very good isolated. Staff are amazing and so nice and helpful, only thing I disliked was the check in as it took ages I understand is the new Spanish law , but after a long flight you just want to sleep. Otherwise I recommend

Amy Scott

My boyfriend and I booked a long weekend here, and it was amazing. Everything you want from a relaxing break. The staff were incredible and so accommodating. We couldn't fault the service. Each member of staff went above and beyond. So friendly. The hotel is immaculate and positioned in a quiet but central location. I was surprised but delighted to see many solo travellers mixed with older and younger couples. If you are looking for a party spot, this area is not for you. Come for good food, clean, quiet pool area, and well made drinks served by the pool with a smile. We will be coming back soon.

Bethany Egerton

I stayed here 4 nights for a solo summer getaway and it was absolutely perfect. My room was lovely, I had a private balcony, and the swimming pool was lovely. I was surprised by how good the buffet breakfast was too, with lots of choice and good quality products. When I next come back to Mallorca, I know where to come.

Ioanna Kyr

We had a wonderful experience at this hotel! All the staff were exceptionally polite and always willing to help. The buffet offered a great variety of options, catering to different tastes, and everything was well-stocked, and clearly prepared with care. The dining area itself was always very clean and well-organized, with a calm and civilised atmosphere that made every meal enjoyable. Our room was cleaned daily, and towels were refreshed every 2–3 days, which we appreciated. The location is also a big plus—just a 10-minute walk (at most) to the bus station with direct connections to Alcudia and Palma. There are plenty of souvenir shops and grocery stores nearby, yet the area remains quiet and peaceful—nothing like the chaos we dealt with last year in S'Arenal. We would definitely recommend this hotel to couples or groups of friends looking for a relaxing, quality getaway. We’d happily return!

Gayane Karpetyan

The room was nice but the mini fridge was not as good as well as the view. The cleaning was not good since they did not change the sheets or even dust off the sheets. For a 4 star hotel paying almost 100€ a night they should provide better cleaning services. The AC was working which was nice. The room was not so quiet since you could hear others in the hotel. I was excepting a little more from a 4 star hotel.

Selina

Lovely hotel and quiet, especially being in a very touristy part of Majorca. Room was nice and clean. We enjoyed our balcony view very much. Great selection at breakfast with omelette station and the staff were all lovely. The rooftop pool and bar was a real treat! Would recommend this hotel to anyone who wants a good value stay with quality in S’Arenal.

EDWARD B

First impressions of the Hotel are good, the lady on reception was so helpful and lovely. The room was new and clean. WiFi in room was not good but excellent in the lobby. Breakfast was good with plenty of choice. Location of hotel not great, the area is very run down and feels like you are in the middle of an estate. Lots of noise at all hours with dogs barking and people shouting. Dog mess on the pavement. Palma city is 50mins on the local 25 bus for €2. All the bars seem to be set up for the Dutch and Germans.

Zane Cilova

We had a fantastic time, rooms were clean and nice but lacked coffee machine. It was very good stay. A very special thank you to the lovely bar staff Marian was very welcoming, polite and super friendly, top service with a smile, would definitely go back☀️

Matt Shadbolt

We had a great trip over to Mallorca during the Easter holidays, and we were well looked after at whala!fun. The hotel was clean, tidy and well-presented with a fantastic breakfast buffet that was included in the cost of our stay (we booked through Air BnB). Quiet little rooftop bar and a small swimming pool were the perfect place to relax during the sunny afternoons.

Flor Palarino

I love the hotel, we choose the hotel because of the warm pool, is very nice, clean we enjoyed a lot. The staff is amazing, everybody is super friendly. You need to be aware that 90% of the guest there and in the streets and in all that area are German, most of them drunk all the time. But the hotel was amazing I really liked also the buffet, a lot of variety. I went with my son, there are some kids but it’s not a family hotel, the vibe was more party people inside and outside of the hotel. The view from the room was amazing, very loud from the people outside but if you close the windows you don’t hear anything and you can sleep perfectly.

My Kuma (MGan)

I had to book this hotel as last minute option close to the airport. Although it is rated 4* it hasn’t got the standard of a 4* hotel. The area especially is not high end. The rooms and bathroom are of average standard. It is very close to the plays de Palma, a very popular and crowded beach.

Silvia Álló

We stayed here for 5 days and it was a good experience. The rooms are clean and nice, the staff is very kind. Also good breakfast and dinner. The pool of the hotel is clean.

Martina P

We had one night stay in this hotel cause it was near the airport( 2 adults + one kid). The hotel is not for families or people who want to relax and enjoy. We couldn't sleep almost all night from the noise of the people. It felt like someone was screaming on our balcony but it was actually from the street, you can hear everything! People drinking, screaming, walking/running with high heels, yelling, smoking, playing loud German music... The room was renovated and very clean but also very small. I can't imagine someone coming for whole week stay... Definitely not a 4 star hotel! The location is very near the airport and the beach. We ordered taxi and it took us 8-10 min to arrive to the airport. It costs 19€ (night price) The people working at the hotel were very polite and welcoming! The hotel was clean and nice looking 😊

J A

We chose this hotel because it was advertised as a wellness spa where you can relax, they take care of every detail to take care of you. This is utter nonsense and absolute false advertising. The beds are extremely uncomfortable, the walls seem like they're made of paper, as you can hear every single noise from other rooms, and the housekeepers are banging about, knocking doors from before 8am. Not only that, but the pool area was full of rowdy, drunk German guests during our entire stay, some of them broke a sunbed, broke glasses near the pool and were allowed to have their own music playing loudly while yelling at each other from the pool and balconies. After speaking to multiple members of staff, who ensured us they would be spoken to because guests are not permitted to play their own music, nothing was done to rectify this. It appears hotel policies are there to be ignored, not only by guests but also by staff. The hotel is not worth the money and we left Mallorca extremely agitated and annoyed. I have emailed the hotel, as I believe nearly €800 for 3 nights in this hotel, which is masking as a 4 star is ridiculous. However, unsurprisingly, I have not had a response. I don't know why I expected any different after the poor costumer service experience during our stay.

Stuart Tulloch

We had a fantastic time here. We came for our 20th wedding anniversary. We were presented vouchers for a glass of champagne each on arrival 🥂. We were also able to book in for massages in the spa in advance so we were able to have a relaxing massage then day we arrived. The pool is clean and well maintained throughout the day. They have a robot clean it most evenings also which is probably more entertaining than it should be 😂. The pool bar is nice, it can get busy so it's usually quicker just to pop to the bar and ask for glasses to take poolside 🍹 The prices for drinks is very reasonable when you look at the bars situated around the hotel area. We were half-board and were very surprised at the amount of variety of options available for breakfast and evening meal. We never had a bad meal. The staff are very friendly, whether they are on reception, the bar, maids or lifeguard they all seemed happy to be there and answer any questions. The live entertainment was good, they also show sporting events on the big screen. The location is fantastic, the beach is. 5 minutes walk, lots of local shops, bars and restaurants if you do fancy eating/drinking away from the hotel. Local buses will get you most places and the main stop into Palma is only a 5 minute walk. The room we had was a little small but had most things we needed. Would have been nice to have had coffee making facilities in the room (even if it had a small fee for top ups). Hopefully we will visit again one day as we had a great time.

Solon Solonos

Had a great time ,fab location , very friendly helpful staff. The room was clean, comfortable beds and a good sized balcony to enjoy a sunset .There was a good tasty selection of food at breakfast and dinner including fresh fruits etc, again the staff there where fab. nightly entertainment was fun and entertaining. It's a quick walk to the beach which is lovely too, clean and clear sea, further on is a bigger beach and selection of restaurants. Would definitely go again to this hotel.

Tanvi Lad

Great hotel! Excellent food and breakfast options. The facilities are great - we tried the spa as well the massages were great. The hotel staff are very friendly and accommodating. It’s close to the airport and there’s a bus stop 10mins away from where you can go into Palma city centre. There’s also a beach nearby which is not bad but using the public transport you can easily access really lovely beaches. We also booked island wide tours and the coaches pick you up from a nearby location. All in all would recommend.

Natalie

Exceptional customer service! The staff went above and beyond to make my stay fantastic, specifically the reception staff who were friendly, welcoming and knowledgeable. Great location, a stones throw from the harbour and easy walking distance from the beach. A wide array of facilities within the hotel including a well equipped spa, swimming pool and dining facilities. I will be visiting again and I have already recommended this hotel to friends and family. Thank you.

Adrienne Blair

I stayed here with a friend for 5 nights. We arrived later at night and once we got to our room we realised we had been given a room without a balcony which was paid for. When I went back to reception to point this out the staff unfortunately couldn't sort it that night but we were given a room with balcony the next day for the rest of our stay which was fine.....unfortunately there was a bad sewerage smell coming through the air conditioning which really wasn't nice but after reading some other reviews seemed an ongoing problem. Unfortunately it did put a dampener on our stay. All the staff were friendly and helpful. The pool and pool bar were wonderful and the location for us was spot on. There was plenty of variety at breakfast for everyone. Yes there's plane noise but it didn't bother us. Overall a good stay

Raluca Belea

We had a great experience at this hotel! Everything was pretty clean, the staff was super friendly and helpful, and the service was excellent. We really enjoyed the food—different world cuisines every night, which kept things interesting and tasty. There are a few minor repairs that could be made, but nothing that impacted our stay. The location and the view were absolutely stunning. Highly recommend for anyone looking for a relaxing and well-run place to stay!

Stephanie Drindolova

We stayed at Flamboyan Hotel Caribe & Spa in Magaluf for our honeymoon, and it was absolutely perfect! Our room had a huge terrace with a luxurious Bali bed and a private jacuzzi — it was the ultimate romantic setup, and we spent hours just relaxing and enjoying the sunset. The hotel itself is beautiful, with pristine pools, a lovely spa area, and excellent dining options. Everything was spotless, modern, and very well maintained. The staff were incredibly friendly and attentive, making us feel welcome and adding special touches that made our stay even more memorable. The location is ideal — just a short walk to the beach and close to shops and restaurants. Overall, Flamboyan Hotel Caribe & Spa is a dream destination for honeymooners or anyone looking for a luxurious and relaxing stay in Magaluf. We can’t wait to return!

Bernadett Bertok

This was, without a doubt, the most horrible holiday I have ever had. I genuinely cannot think of a single aspect of this hotel experience that was worth the money. The rooms are very small, and the so-called “street view” turned out to be a window facing a noisy road filled with nightclubs, bars, and discos. The entire street constantly reeked of weed, vomit, and urine. From around 9 PM until 5 AM, the noise from drunk teenagers shouting to each other from patios and the street made it absolutely impossible to sleep or relax. Using your own balcony is out of the question due to the unbearable noise and the thick smell of smoke and marijuana lingering in the air. The breakfast was repetitive and completely tasteless every single day. As for dinner—it’s hardly worth mentioning. Unless you’re coming here to party and drink every night, I strongly advise against choosing this hotel. If you’re looking for rest, peace, or a quiet vacation, this is not the place for you. The only positive side of the trip was the beautiful weather and the clean, warm sea.

Viktoriia

The hotel was overall quite good — no issues with the room, everything worked well and was clean. The downside was that our windows faced the street with nightclubs, so it was sometimes hard to sleep due to the noise. If you want to avoid that, I recommend paying a bit extra to get a room on the quieter side of the hotel. The staff was polite and responsive to all our requests. The food was tasty: I didn’t enjoy breakfast that much — it was pretty basic and limited — but dinner was really good. The variety of desserts was especially impressive! The hotel is right on the beachfront, just a few seconds’ walk to the sea, which is a big plus. However, the sunbeds weren’t free — €20 for two people is quite a lot. Without shade or a lounger, it’s very easy to get sunburned lying on the sand. All in all — a good stay!

J W

Disappointing Stay Despite Beautiful Sea View I recently (April 2025)stayed at this hotel and unfortunately, my experience was not as pleasant as I had hoped. Initially, we were assigned a room in the main building, which faced the party street. The noise was unbearable, making it very difficult to relax or get a good night’s sleep. After several requests, we were able to move to the annex building (Caribe) the next day, but we had to pay an additional ten euros per night per person for a sea view room. The sea view was indeed beautiful, and we enjoyed our time on the terrace, but that was where the positives ended. The air conditioning in our new room was not functioning properly. Despite the technician’s visit, the unit heated the room continuously to 36°C, making our nights quite uncomfortable. Additionally, the mattresses were extremely worn out, which contributed to a less than restful sleep. As for the dining options, the breakfast buffet did not meet our expectations, and we decided against trying the dinner buffet altogether. Overall, while the location and sea view were lovely, the numerous issues we faced during our stay overshadowed the positives. I hope the hotel can improve these aspects for future guests.

Mariane

. The hotel is very well maintained, the food is good with plenty of variety, and the location is excellent. The pool is spacious and always clean, and it was nice to see how well it was supervised by the lifeguard — it made us feel comfortable knowing the kids could swim safely. Overall, a very positive experience and I would definitely recommend it

Nicolai Koelhof

Amazing 12-Day Family Holiday in Portocolom! We recently spent 12 amazing days at JS Hotels in Portocolom, and we truly had the time of our lives. I was there with my girlfriend and our little boy, Dani, and from the very first day we felt welcome and completely at ease. The room was perfect – spacious, clean, and just right for our little family. The staff were incredibly kind and always ready to help, especially with Dani. Their friendliness really made our stay feel special. A big plus was the food: both the breakfast and dinner buffets were excellent every single day. There was a wide variety of fresh and tasty options – something for every taste, even for our son! Also, a big shoutout to the animation team – they did a great job organizing fun activities. It was well thought-out and added a lot to the holiday atmosphere. Thank you, JS Hotels, for 12 unforgettable days. We left with beautiful memories and already look forward to coming back someday!

Leni

Unbelievable that we were not even informed that we could no longer have dinner – and then they asked for €20 per person. We waited 3 hours to be able to have dinner, since we were supposed to be picked up by the bus shortly after. In the end, we were simply told: ‘You can’t eat here unless you pay €20.’ I have never experienced anything like this before. Absolutely not a hotel I can recommend!

Octavian Deaconu

I don't usually leave reviews, but this hotel deserves it. -The rooms are comfortable with a beautiful view of the bay -The food is really diverse and fresh -The staff is very friendly -The pool is perfect, the children's pool also includes a water slide. -Interesting playgrounds for children -Shows every night ( we caught about 3 out of 10 days :)) ) -Portocolom, one of the most beautiful ports, locations in Mallorca

Mark Saling

The view and the proximity to the most beautiful beaches in the world. However, this hotel is a full hour from the airport. The staff are less than helpful. The rooms are tiny and AC are limited in function making a hot shower a death sentence for your coinhabitants. Consider somewhere closer to palma.

Heike Leis

The location of the hotel is absolutely perfect — close to everything you need and great for exploring the area. Unfortunately, the food was a bit of a letdown; it lacked variety and flavor, and could definitely be improved. When it comes to the entertainment team, Luis (the new one) really stood out in a positive way. He was energetic, friendly, and made the activities enjoyable for everyone. On the other hand, Michael came across as arrogant and a bit over-the-top, which made some of the entertainment feel forced. Honestly, Luis did a much better job and created a much more welcoming atmosphere. Overall, great location but the food and parts of the animation team could use improvement.

Kennet Koesling

I've been to this hotel couple of times before and have noticed a noticeable deterioration in the facilities. ABOUT THE ROOM/APARTMENT: The showers have a design flaw, since there is no separation, the water from the showerhead spills all over the bathroom, even outside the bathroom. To avoid this, you should use towels as shown in the photo. At the same time, you may notice that the bathroom walls are generally moldy or unclean. As can be seen in the second photo, the kitchenette is well-equipped to cook simple meals. Good size Mini-fridge. To make coffee, you'll need paper filters. Many of these rooms have a view of the pool area, which makes it very pleasant. Air conditioning could be better. COMMON AREAS: The hallway walls haven't been painted in a long time, and you'll notice this quickly. The rest of the common areas are well maintained. WIFI: The connection is very poor. It doesn't seem like they have any intention of improving it. BUFFET: The breakfast is varied with typical breakfast items and is well worth it. As for dinner, I would recommend skipping it and eating in restaurants or having dinner prepared in your room. Therefore, if you plan to stay here, only book with breakfast included. STAFF/ATTENTION: Wonderful. The entire hotel staff is super friendly and smiling. SPA: It has a sauna, steam room, ice-water pool, and hot tub, and also offers massages. The spa facilities are in very good condition. If you don't mind this details, this hotel will be satisfactory.

Simon

Double rooms are very poor. Desperately in need of modernisation. Shower has a flaw as water spills over into bathroom. TV size of a tray. Air con poor. Internet poor. Staff ok. Location excellent. Would not book again.

James B

So far, unimpressed. The “double room sea view” is somehow the exact same as a “double sea view.” This was most unexpected when I checked my family in, and there was no help from reception; I actually think I got a fast one pulled on me as a foreigner. There is very little space in the rooms and the tiny mini fridge was broken upon arrival. The entire building is outdated

Jules Dudaniec

Stayed here for my trip to Mallorca for the 312 cycling event. Great location, comfortable room, very good food and excellent service. I have booked for next years 312

A. Riva

Arriving by car, we found there was no parking. The hotel was in a residential neighborhood, surrounded by houses and apartment buildings, with the sound of traffic in the background. Once in our room, we took in the view: the sea in the distance, the pool and gardens below, framed by residential buildings and small villas. It’s clear that the property has only been partially renovated. The bathroom in the room is new, but the building itself is not. From the first night, we started having back pain due to the very low-quality mattress. We are a healthy couple in our mid-thirties, and sleeping badly compromised our holiday. There was no support from the hotel. The hotel has a new gym. However, there is no enforcement of hygiene rules: some guests, shirtless and barefoot, lie down on the equipment and mats while sweating, creating an impression of uncleanliness. The dining room and bar staff were excellent. The buffets, both at breakfast and dinner, were good. In terms of service and customer care, this is not a four-star hotel. Very poor value for money.

Guy Arnold

Visited for the first time with my wife and son this past week. My only remarks are the pillows were too skinny (for our liking) so we folded them in half to make them more comfy. And there wasn’t any information in the room like a welcome guide, so we had to ask reception how to work the A/C: you have to make sure the balcony doors are shut. But otherwise we had the time of our lives! The hotel was peaceful, clean, and stylish. The pool was lovely and we had great views from our balconies. Breakfast food was delicious! All staff encounters were very positive and friendly. Thank you - we would love to come back.

Suha Nasser

Still at the hotel – here’s my honest review I wanted to share my experience while it’s still fresh. I’ve seen a few reviews claiming the staff aren’t friendly, but I have to say that hasn’t been my experience at all. The staff have been very friendly, polite, and helpful throughout my stay. Location: Excellent. You’re surrounded by restaurants and stores, just a 10-minute walk to the Marina, and less than 10 minutes to the beach (do keep in mind there’s a steep hill on the way back). Why I’m giving 4 stars instead of 5: • The room is clean, modern, and generally comfortable. However, it lacks some basic essentials such as a vanity kit, tissues, and small towels. Also, the in-room phone doesn’t work, so there’s no way to call reception or any other department. • If you’re hoping for a quiet, relaxing time by the adults-only pool, you might be disappointed. The pool was full of children jumping and playing, and small kids with their nappies swimming in the pool, and no enforcement of the “adults only” rule. This made it difficult to unwind or read peacefully. Overall, it’s a good hotel with a great location and friendly staff, but a few details could be improved to elevate the guest experience.

K R

Family room booked for 2 adults and 2 teens - plenty of space with 2 bedrooms but very limited storage. Hotel clean and spacious - no rushing for sun beds, even in August. Breakfast great, only letdown we felt was not evening atmosphere - shame they don’t open one of the pool bars in the evening during high season.

Chris O'Brien

Loved it here. Loved it. Great location. Brilliant poolside area and great restaurant. Breakfast very good. Great selection and high quality. Evening meal just as good...I see some reviews suggesting the evening meal not as good as breakfast but I don't agree. Exceptional quality. Staff also excellent. Room could be bigger but you can spend more and get a bigger room

Steven E

It's very clean, especially the pools. Rooms are very small. Service is slow but staff very friendly. There is no entertainment day or night. Music only 1day by the pool. Stayed in cheaper better hotels. Wouldn't return.

Sam Barber

Me and my partner stayed here for 4 days in total. I can’t fault the staff they were absolutely brilliant , they was always really helpful and attentive. The buffet selection was nice considering it is a smaller hotel. My only negative about the hotel was that you had to pay for a drink with dinner, (we was half board) as they are not included. Apart from that it was a very pleasant stay with modern and clean rooms as well as a nice sized pool (considering hotel size) and amenities.

Ned Stratton

Overall we loved our stay at HM Tropical, But there were a few negatives that warrant a 1-star reduction. First the positives, we booked the ocean view, half-inclusive (breakfast and dinner - dinner drinks, even water, cost extra, breakfast drinks are included). The view was nice and the meals were not bad for buffet meals. Loved that breakfast went until 10:30 so we could sleep in a little if we wanted, and the selection and quality of dinner was acceptable and it was so nice not having to find a place for dinner. After spending 3 weeks in other parts of Spain we found all restaurants to be on the slow side and very hit or miss on the food quality, so having a fast dinner option with decent food was nice after going on an excursion. The only excursion we did through the hotel was bike rental and overall that was a good experience. We biked to the cathedral and to a round castle on a hill that had great views of Palma, would recommend visiting both. Our number one complaint was the elevators, they are very small, slow, and there were often several people waiting, so we often chose to climb the 5 flights of stairs rather than wait and try to crowd into the elevator. The room was definitely on the small side and really needed a dresser so you could unpack and get comfortable, if I'm staying more than 1 night I don't like living out of my suitcase. The balcony light comes on automatically and can't be turned off, and stays on until sometime in the morning, it felt bright and the curtains were not quite blackout, it would be nice if they let less light in. I felt like it was a good price and would stay here again. Sunset from the sky bar was also very pleasant.

Diana Diana

I was in August and had booked the hotel for 7 nights. I had to return 3 days before. They told me to refund at least 2 days, if not 3, I called last minute. They said that they had paid everything to the hotel and they are the ones who have to take care of the refund. However, they did not refund me anything. Very rude people at reception, even the cleaning ladies were rude and the room was not very clean. Not to mention the restaurant was also rude and unprofessional

Vincent

When you arrive at the hotel, you are warmly welcomed. The building has a modern appearance and is very clean. There’s always a fresh scent in the air, giving the place a pleasant and refreshing atmosphere. The lobby offers a relaxed seating area with plenty of available spots. The hotel isn’t too large, which makes the service feel personal very quickly. The facilities at the hotel are excellent. There is a gym on the lower floor, equipped with Technogym machines which is top quality. Everything you need for a good workout is available. There’s air conditioning, so even on warm days it’s comfortable to exercise. The swimming pool is large enough and very clean, and the same goes for the terrace. In fact, the entire hotel is constantly kept clean, which is a big plus. If you want to get a sunbed, you’ll need to reserve one early with a towel by around 7:30–8:00 AM. After that, you may need to wait until the afternoon. There are also luxurious Bali beds available (see video), which can be rented for €40 per day. The location of the hotel is excellent. Everything you need is nearby: there’s a supermarket right across the street, and a bus stop in front of the hotel. From the pool area, you can walk straight onto the beach. There’s also greenery around the pool area, which is rare for hotels along the strip. You won’t be disturbed by drunken tourists those tend to be further down the road towards Arenal. From what I’ve seen of the other HM hotels on the strip, Tropical is the one to choose if you’re not into partying and would rather avoid running into drunk people in the evenings. The main restaurant is a real highlight of this hotel. The themed dinner nights such as Mexican, Japanese, or Italian are excellent, especially for the price you pay. Thank you to Carlos, the waitresses, and the chefs for your great service. A special thanks to my amigo Ali for the delicious eggs. The rooms aren’t very spacious, but they’re big enough for a couple. Ours was cleaned properly every day. The water pressure in the shower is good, and the balcony is perfectly fine. Next time, I would book a front-facing room with sea view our side view barely showed the sea and mostly looked out over the street. The rooftop terrace is also beautiful, offering stunning views over the bay. For a rooftop bar, the cocktails are reasonably priced and taste great. I would definitely recommend this hotel for its location, the staff in the main restaurant, the pool area, and the easy access to the beach. I had one minor issue during my stay, but the hotel manager resolved it quickly and professionally.

Oliverao dos Santos

The INNSIDE is more of a complex of multiple buildings. The rooms are super spacious and clean. Beds are amazing and the minibar is stocked with a few freebies. That's an unexpected but welcoming surprise. Love it! The breakfast buffet is European style with a wide variety and more than sufficient seating even when its getting busy. I would highly recommend this hotel. (Also a shout out to the friendly lady at the check-in who recommend free parking locations nearby).

Ahmadreza Rahbari

We stayed at INNSiDE by Meliá Calviá Beach and overall had a good experience, but there are some areas for improvement. The room service was not complete, towels were replaced and beds were made, but the floors did not feel properly cleaned, so housekeeping could be better. At check-in, we were told we would receive a free cocktail and got vouchers. However, when we went to the bar, the choice was extremely limited (only one very sweet option) and it wasn’t possible to swap it for a coffee. This felt disappointing, if you want to offer a free drink, just let guests choose any drink instead of making it complicated. On the positive side, the breakfast was very good with a wide range of options, pastries, croissants, eggs, and fresh fruit, which I really enjoyed. The location is also excellent, very close to the beach. One thing to be aware of, especially for solo travellers: the street outside the hotel does not feel very safe late at night. Between around 1 a.m. and 5 a.m., there were a lot of drunk people around, so I wouldn’t recommend walking alone during those hours. Overall, a memorable stay with good breakfast and location, but room service (hotel management, not the staff) and promotions could be improved, and guests should be mindful of the street at night.

Federica Incorvaia

My stay at the hotel was very pleasant. The room was beautifully furnished, the beds were extremely comfortable, and the blackout curtains worked perfectly. We stayed in an Extra Space room and it was wonderful to have a large terrace and a small private pool at our disposal. Overall, the hotel staff was very kind, although I believe the reception team could improve in terms of guest interaction: simply greeting guests in the morning when they pass by would make a big difference, especially when they are busy chatting among themselves. Apart from that, the restaurant staff was super friendly and attentive, especially the younger team members. We experienced a small issue with dinner on our first night, but I truly appreciated how the manager and his assistant personally called our room every day to check on our satisfaction. This level of care and attention completely erased the inconvenience of the first evening and made us feel truly looked after – thank you for that! The housekeeping ladies were all very kind, and we were very satisfied with their service. The rooftop pool staff was also very polite and welcoming. I’d also like to clarify something I had read in other reviews before our stay: both rooftop pools are available for hotel guests. The sunbeds on the left side are free of charge, while those on the right side are managed by a private company and require a fee. The cost (€60 per person) includes a large daybed with pool-and-sea view, one bottle of water, a plate of fruit, one alcoholic cocktail, and a large bottle of cava. In my opinion, this price is absolutely fair for what you get. The atmosphere was great, with music and a DJ playing all day. Just two small suggestions: • the water in both pools was far too cold, • and it would be nice if children’s diving into the pool could be restricted, as it can disturb those who are there to relax. The position of the Hotel it's 10/10! All in all, it was a truly enjoyable stay and I would definitely recommend this hotel!

Eva Svobodová

Beautiful hotel, especially the rooftop swimming pool with great ambient music. Breakfasts were top tier, staff friendly and helpful when needed. The only negative is the glass bathroom wall, it doesn’t offer enough privacy and when you need to use it at night, the light goes into the whole bedroom. I don’t understand where this trend came from.

Hanna Stelmakh

We really enjoyed our stay here! The location was perfect — just a short walk to the beach and close to bus stops, which made getting around super easy. The room was spacious enough for two people and kept spotless thanks to the lovely cleaning lady who came every day. Breakfast was delicious and had plenty of variety to choose from, though the juice seemed to be from concentrate rather than fresh. The only small hiccup we had was with our room key — a couple of times we had to pop down to reception to get it reconnected, but the staff were always quick and helpful with it. Other than that, everything was great.

Veron Ika

From the very first moments, we felt the hospitality – the staff are always friendly, attentive, and ready to help in any situation. A special thanks to the team for their smiles and warm attitude – this is what truly creates the atmosphere of a real holiday. The food at the hotel deserves special praise: the dishes are varied, delicious, and always fresh. Every day there was something new to try, and the presentation was just as pleasing as the taste. The accommodation fully lived up to my expectations: clean, cozy, and modern rooms, comfortable beds, and impeccable housekeeping. Everything is designed so that guests feel as comfortable as possible. Our stay was truly enjoyable, and we really didn’t want to leave. We will definitely come back here again and will gladly recommend this hotel to my friends and family! 🌿✨

Mike Broadbent

Great hotel. Lovely food selection for breakfast and evening meal. Rooms were a bit small but clean and modern. Pool was amazing with loungers available. Pool bar was lovely too, bar staff great fun and friendly. Entertainment was good fun, different every night. Beach and shops all within walking distance. Would deffo go back!

Eoghan Dolan

Great hotel one of the best we’ve stayed in. Stayed for 8 nights, the rooms and hotel in general were very clean. The staff were so friendly and helpful - we asked if we could upgrade to a pool view room on arrival and since they had one available this was done no problem. We only had B&B so I can’t speak for the dinner selection but they breakfast was great with good variety. The pool area was also very clean and there was always loungers available - the pool bar is such a great feature also and the bar staff are fun and friendly. One thing that could possibly be improved on is the lack of activities/games etc at the pool during the day, however this may not be that kind of hotel. The location is also great, 2 minutes walk to the strip where there loads of bars, shops and restaurants available. About a 15 minute walk to the port which we did a couple of evenings but a taxi can also be got which takes 5 minutes and costs less than €10. Would highly recommend this hotel and we will be back 🏖️

Brianna Dunmyer

This is definitely a two-star hotel, and I’m not sure how it has been rated any higher. On the way to our room, the entire floor smelled like wet dog and the carpets were stained throughout. The room itself was very small, with no air conditioning, and the bed was extremely uncomfortable. To make matters worse, we had loud neighbors who were crying and yelling late into the night. For over €170 a night, this was a huge disappointment. I would not recommend staying here if you are expecting anything close to a four-star experience.

Katie Duncan

Incredible service! The staff are so lovely and great (Deserve good tips!). Lovely drinks and good food with a mix of new and the same general fair. Buffet dinner with both food for adventurous and picky eaters. The drinks are to die for, especially the daiquiris! I would recommend the extra for the pool views as it is simply stunning with the mountain and alcudia canal in view, as well as the pool. The pool itself is lovely with a pool bar and shallow kids pool as well as a deep end for swimming. No competition for sun loungers! There are always loungers available till 10 am when breakfast ends as people do both the pool and explore the town. Sports on inside the bar and entertainment on at night but is good for those preferring less entertainment as only one act on at night while you have a cocktail. It's a bit lively in the surrounding area if that's for you, and if it's not then the triple glazing on your balcony works to silence it. Couldn't recommend more!

Carol Romero

Great hotel just a short walk from the beach. It has a kids’ club with fun activities, which our children really enjoyed. There’s a shallow swimming pool that’s perfect for kids, plus another pool designed for smaller children, complete with slides. The food was tasty overall, and there’s a bar next to the pool. However, I wouldn’t recommend the sandwiches—they were quite dry and lacking in ingredients. That said, the staff were all incredibly friendly and helpful. Overall, a lovely stay!

Fabian Q33NY

Sleep 4*, everything else 5*. Amazing experience except sleeping (reason 4 *), the bed was made out of two single beds and they kept moving during the night making a hole in between. Food amazing, drinks amazing, entertainment was great for kids and us. Pool was great with a good size pool for kids. Despite the bed moving I would happily go there again.

Jana Sanchez (Janka)

Starting on Rooms: they do need some modernisation as you can feel them being old and tired. On a positive note the beds are super comfortable. I slept like a baby. Really happy with that. Service : good but can get better with bits like helping us get our luggage’s to our room when we arrived at midnight and having 2 exhausted kids. Instead they looked only at my husband pushing alone 4 luggage’s and carrying few backpacks Location: it’s great. 3min walk to the beach. But the rooms overlooking the street are also sitting over pubs/restaurants and it’s super loud until midnight every night.

Artur K

Great family hotel, spotless clean. Very close to the beach, shops and restaurants. Very good facilities especially for kids. Delicious food and lots of options to choose from. We were on the HB. Big thank you to the entertainment team for putting on the best show during our stay.

Me ad

The service was excellent — the staff were friendly, professional, and always willing to help. The leisure facilities are modern and well-maintained, especially the pool and gym, which really enhance the overall experience. However, the rooms could definitely use an update. The decor feels outdated, and the furniture is quite old. The biggest issue is the poor sound insulation: a lot of noise comes through the windows, particularly from the nearby bars, which can make it difficult to get a good night’s sleep. Overall, a pleasant stay with great amenities, but the rooms would benefit from renovation and better soundproofing.

Lynsey Speakman

Just returned from a four night trip with friends. The hotel was lovely and the facilities were excellent. Plenty of choice of food and the drinks were very reasonably priced - the gents behind the bar were great fun. I would definitely stay here again, location was quieter but only a short stroll from the main promenade and the town.

Shirley Glen

Stayed at the hotel Sabina Playa for the 3rd time and can honestly say it exceeds expectations. Exceptionally clean, amazing staff, food plentiful and with a great variety. Plenty of available sun beds round the pool and always quiet and relaxing. Would recommend this hotel if you are looking for a relaxing and peaceful holiday. Well done to all the staff.

Laura Halpenny

The staff are so good, so helpful and friendly. The older ladies may not have much english but they try and that's the important thing. They were so good to me when I had a medical episode and they were happy I was okay when I arrived back from hospital. That meant alot to me. The room I had was for 1 but was big and comfortable. The balcony is spacious also. The shower is walk in which I liked, water was always warm. The A/C didn't seem to be working so I kept the door ajar during the night which was lovely - the location from the prom meant the area was generally quiet. The indoor pool and sauna facility was fab, a lovely way to relax and the rooftop pool wasn't overcrowded during my stay. The food was lovely - more a variety for meat lovers - I'm a vegetarian - but I always ended up full. The food was tasty and good quality also, I ate better here than at home. Thanks to all the staff for your help and making my stay so comfortable and enjoyable.

kingjackanory27

I have just stopped at this hotel and I am not going to lie it is a nice hotel has a good view from the room and the staff are lovely. However this hotel was not the greatest I have stayed in. For starters when I booked the hotel I had paid for a double bed which I did not get I ended up with 2 single pushed together. Also in the room the shower it’s self was good and powerful but they way they have built it it made it flood the bathroom. Also the balcony had no privacy from the rooms next to each other. The hotel also has no other signs for what is on each level, all it has is on one sign at reception lobby. Also in this hotel the food is not the greatest. On my first day we had lunch (this was not a buffet) I had ordered a hot sandwich witch I expected it to be a toasty but was too bits of toast with a slice of fake cheese and very cheep ham. On the evening the food was a buffet however was not very inclusive for many people there was a lot of sea food that I can not have and was only 2-3 things I could have. After these too experience with the food we had decided to go out to eat. I will not be stopping at this hotel again.

Kristina

A great hotel for a 4 star, amazing location with a sea view if you lucky, the room was clean, the buffet was nice enough food (plenty), but for those who is spoiled by 5 star might not be enough variety. In the evening 2 hour entertainment 🥳 . If you don’t like, you can close the door and sleep 😴 . Clean towels, good shower. 5 minutes to the beach with transparent sea water. 🥰