School Holidays and Cheap Half Term Breaks

Nicky Field

A modern boutique hotel. Rooms were small for 3 but perfect for our mini break. The most comfy sunbeds ever! Our check in wasn’t great but since then all staff have been helpful and friendly. Location is good to get into Portals Nous. Would definitely return.

Chloe Morris

Felt very welcomed and comfortable during my 2 night business trip. The staff were incredible at this hotel and the interiors beautiful. Enjoyed long afternoons by the pool on comfy beds and slept well in my room too. A great location with beach, bars and transport links nearby, also Agromart shop nearby too.

Rosemary Kennett

Once the bar was reopened for our golfing group things improved. Staff were kind and helpful. Rather a lot of traffic noise if windows were open.

Josh

Hotel is in a great position and you can walk to Puerto Portals within 5 minutes. Parking is also free and available outside which is good. The rooms are clean and functional. My only criticism would be that reception staff were not very welcoming on the last stay. For example I arrived earlier than check in time (30 mins) and wanted to leave my bag in storage. The "greeting" was rooms are not ready yet so you'll have to come back even though I didn't mention going to the room. I've stayed here 10 plus times when visiting on business over the last few years for location and value but feel the welcome service has gone downhill recently unfortunately

Gordon van Wijk

Very good! yet a couple of small things and tips !! Start time of breakfast is really to late.. needs to be 07 or latest 0730. Then in the room; ive usesd the sweeterners and coffee milk cups to add in my coffee in the room.. These were never replenisshed by the cleaners the next days... Also think the supply of soaps, shampoo and shower gels are below average. For the rest it was a pleasure to stay and will 100% return. As we have an office in puerto portals its a great hotel to stay!!

Lurline Francis

For me Perfect. Great location 10 min walk beach or strip. Yes on a slopped hill so up or down but great cardio and not bad once done it once. My room was down some good stairs but private and spacious. Room was Immaculately clean. Fully equipped kitchen with new appliances. Large private outdoor area. Powerful shower seating area in and out. Downside, next door is amusement area music is till late but I was out so don't bother me. Building works next door also so some 8am walked ups. Rooms do need updating and paint work and the skirting does need correcting but clean lovely helpful staff. For lower budget worth it.

Kevin Rickard

Terrible discusting damp mouldy pillows walked out and booked another apartment across the road. Want my money back. Your web didn't mention mouldy pillows and members of staff to busy smoking outside. I asked to moved and I was told it would cost a further 150 euro. When shown to that room that also smelt of damp. Terrible experience. As shown on your website. I paid extra for breakfast. Only cold uncovered food available. Pictures tell the story and do will l.

Nigel Parish

Considering its cheap I'll overlook the obvious issues. Perfect location, adequately equipped with a hob, microwave and some bowls, plates etc plus a frying pan and saucepan. . Cleaners are great and the beds comfortable. Admittedly it's tired...furniture all worn and the pool is a bit grim. Lets face it you probably won't be spending loads of time in the room. The lounge is a bit grim tbh but theres a sofa bed and plastic chairs A big reception area and helpful staff. Supermarkets nearby The location is perfect. 1 minute from a sandy beach with other beaches within a 10 minute walk. The bus stop is around the corner but I'd recommend the bolt app....taxis cheaper than busses. The old town is a short taxi ride or 45 min walk away. The reception staff are super helpful too.

Alex GL

Me and my Partner booked at last minute and we choose a location near by the beach, as the hotels for this particular saturday of june was going quite fast , we came across this advert for Soldoiro Apartment, close to the beach , nice and very presentable apartments so we decide to booked. As we arrived there we had the luck to have one space left at the car park, as the reception mentioned the car park is first come first serve, which I was quite ok with it. Arrived at the reception done the checking and went to the apartment. As it was the last apartment available for this day and we was so tired from the trip we just got on with the situation, but all what I can say is if You come to this Hotel and they put you on one of those ground floor apartment, please ask to move to another one straight way. The smell on this particular one was really bad, look like some one clean the apartment with bleach and left the apartment closed for few days , as well the curtains was very dirty I mean very dirty. As we just stayed for two days we left the windows open all the time which did help a little bit. About the breakfast it is simple , and the people at the reception they was ok.

Voznick

Overall a really nice place to stay. The rooms are nice and big. The majority of things did work in my room. The only downside is that the pool was not cleaned in the morning and lots of pints and bottles were left there for the following day. Staff were really helpful and nice, at times the place did need more staff as one member of staff covered the downstairs bar and reception at the same time, but I guess my trip was in May - off peak. I have attached a picture from our balcony view, room 26. The location of the hotel is spot on, 5 minutes walk from the beach and 5 minute walk to the strip. 37 minute walk to old town or €4.5 Uber trip. The downstairs lobby near the pool has a bar with local beer for €2.5 or Koperberg on tap for €4. However, nothing is stopping you from taking a couple of beers from a shop to the pool. As you go to the beach, right at the beach front there are a couple of restaurants, the one to the right as you walk down from the hotel serves a fantastic full British breakfast for €8.

linda delemere

Beautiful hotel. Staff so lovely and helpful. Food beautiful also. So clean too. A very high standard. Entertainment every night and so good. Had a wonderful holiday and will definitely return.

Stephen Warren

A perfectly located hotel close to the beach and restaurants. Spotlessly clean with a wonderful team of caring staff. Fran and Sofia at reception were incredibly helpful as were Julian, Patrick and Caesar in the restaurant/bar. The rooms could do with a refurbishment but this did not detract from a rather brilliant holiday. Our thanks to all at the La Geria.

RussE

Described as a 4 star, more so 3 due to the dated room, rest of hotel has a modern feel. Staff friendly, helpful and praise to our cleaner who kept our room tidy. Rm 318 had sun from 10am until 4pm. Bed and breakfast booking, breakfast was fine, queues for coffee machines are the norm. Slight ingle, grapefruit segments appeared then disappeared on various days!!. No problem with sun loungers, palm trees around pool prevent full sun. Room safe was free.

Anna Chernega

Experience is over it's price. Absolutely worth it in general. Pros Friendly staff at reception. Rooms have everything you need: super wide beds and good water pressure. Really tasty food. Not a lot of entertainment - just aqua aerobics and music in the evening - for us it is great—one of the best beaches in front of the hotel. Little cones There are a few rude waitres (maybe too intense work affects this). If you take half board - you need to pay for beverages on dinner, not only for Coke or alcohol but also for the usual water. But supermarkets are close to the hotel to solve this nonsense service issue.

Przemek Kobusinski

4 ⭐ for room because small things like tiny mini fridge missing one of the legs and make it wobbly. Size of the fridge allowed you to put 2 bottles of water and 2 cans of soft drinks and it was hard to close door. Another thing was loud and not very efficient air conditioning. We prefer to turn it off at night and sleep with balcony door open. The good things now: room very clean, towels and bedsheets clean and changed every day. Very nice and friendly staff. Good and fresh food for breakfast (we choose breakfast only option). Great location, very close to beach, local shops and restaurants. Overall I would recommend this place and personally I'll be happy to visit myself again.

Katie Turner

Great hotel. Lovely and quiet. Great shops and cafes nearby. Uber to town very reasonable . Been before will definitely be coming again.

Tara Padmore

Lovely place just left today in dec, situated in a perfect location next to beach bars bus stop shops, staff was so helpful and lovely rooms clean pool was great my children was in there everyday English channels on the TV, kitchen had everything u needed to cook and a lidl and aldi only up the road we walked there and got taxi back only 5 euros we have had the best time thank u 😀 down side is the apartment 4 doors down had a dog opened door every morning and let it do its business out side our door and didn't no if it was child friendly I had to let staff no but there was nothing they could do !

Yvonne Lowry

After our 2nd stay here we will most definitely be back. The staff are so friendly the apartments are spotless. There’s a children’s pool, an outdoor pool an indoor pool and jacuzzi! Also a cafe on site from 10-7 and a bar fro. 7-1. It also has a mini supermarket open 24 hours. It has all you need and in a super location for old town and marina

Lorretta Williams

Lovely big apartment with very spacious outside space. Table and 4 chair and 2 loungers. Pots and pans for cooking. Kettle, oven, toaster and micro wave in the kitchen. Plenty of space for a family of 5. Indoor pool and jacuzzi also. Location was OK more for family than younger crowd as its a taxi ride everywhere. But very safe area. 2 lovely little supermarket beside the apartment for essential iteas. Downside was the beds very uncomfortable not much sleep but we liked the area and apartment so decided to stay.

Christina Butler

We stayed in pateo village last week me my partner and 2 children ages 4 and 1. Me personally i think the rooms were good clean everything you need essential air conditioning was a life saver in 30 degree heat with little ones. The pool was absolutely freezing cold indoor and outdoor but my kids still enjoyed the pool. Not many young people about alot of older and no kids really. So my older son was a bored. Theirs a few cons ant infestation in bathrooms coming up from a plug at the toilet and bathrooms smelled of urine throughout the week. No entertainment for families and the food was very bad sorry to say but we starved all week unless we got up and travelled to town. My son has an allergy to milk so he was not accommodated what so ever hes only one an needed nutrition no even bananas fruit etc no soy/almond alternatives which i was furious about. The staff in kitchen struggled communicating in english to us. The night staff reception guy was an absolute pleasure and so kind and welcoming from when we arrived we appreciated that need more staff like himself didn't catch his name. The morning Portuguese lady on reception was not very welcoming and looked very disappointed even seeing people approach the reception. The bar was closed more than it was open. Locations absolutely perfect to old town new town marina etc walk it in 20 mins or taxi literally 4,5 mins. Staff were very helpful calling cabs for us everyday. Also their was a little fabulous street dog ginger in colour only a pup herself who was roaming around looking for food so we bought and fed her eavh day as she had pups somewhere and was very underweight broke my heart she was a little sweetheart so scared i think the staff should look out for her and feed aand water for her time to time or guests as shes absolutely harmless and only a baby so if your an animal lover please look out for the stray dogs they cant survive in that heat without the obvious. I would come back again if i needed a relaxing weekend quiet and time to chill. Last the maids not once did they change the sheets made the beds to look like they were changed only got 2 sets of clean towels in 1 week. and didn't clean atal. 24 hour shop at reception very helpful i recommend they stock some dog food.anyways thats our perspective on pateo village.

Jason Briggs (Discord84's Life!)

Great little self contained appointments, very friendly staff and very clean. It's not the high high end of accommodation but a clean friendly atmosphere makes up for it. Really enjoyed my stay an will be coming back

Catriona Curran

Close to town only a few euros in a taxi /Uber which is great and staff at bar are very friendly but the worse beds I’ve ever stayed in. Sofa was very unclean and overall the place needs a very deep clean and new pillows. We stayed for 5 nights and none of us slept one good night. We won’t be back.

Charlotte Connolly-Hayes

Beautiful place with the loveliest staff, if you have any issues they deal with it ASAP. Isolated enough to be peaceful and near enough to the beach and a supermarket to walk but uber runs efficiently and is inexpensive. the food at the restaurant is delicious as are the cocktails at the bar.

Sunee Lee

Big space, clean however shown aging facilities. Staff are friendly. 30 mins walk to town but they have shutter bus service in travel period. Better get Bolt App to call taxi will be more convenient for you.

Alicja Gaca

I'm truly amazed. This was the cheapest place in the area and it was a straight-up luxury. The hotel is like a small village, the rooms are like apartments or houses even, it has a restaurant, open and covered pool... It really is outstanding and I 100% would recommend.

Lorraine Mcmanus

Only complaint would be the beds are not that comfy but are not the worst. The room we was given was great. We had a 2 bed over 2 floors. And all the rooms were really big defo not short on space. Staff were really nice and helpful

lorraine fitzpatrick

The staff were fantastic, the food was fantastic. Our room was spacious and spotless. I was disappointed I didn’t get a room looking out on the pool as I had booked the holiday in December 2022. The staff really made up for the disappointment of our room.

Nigel Elder

Couldn't of enjoy a better holiday with my friends and couldn't of asked for nicer staff will no doubt be bk to see the staff for they made it hard to not want to go back. Marco is the man at the bar definitely top man himself lovely staff all round.

Deb Allen

Had such a lovely relaxing holiday here. Booked a standard 1 bed but they gave us a bigger apartment which was really big on two levels. Ten minutes walk to beach, and close to bus stops. The layout makes it great to stay by the pool all day, and bar and good food next to the pool. We loved the fact that they just let you enjoy your holiday and not in and out cleaning every day which is better for us.

kayley merrygold

Love the hotel and the staff are very friendly but the transfer didn't turn up it ended up costing us €100 for a taxi 🚖 to take us the hotel

T. Mason

A group of us had booked a trip to Benidorm for a birthday we were in 3 different hotels I'm glad I didn't not stay in this on. When a hotel is charging €50 per head deposit before you get your room keys it speak volumes. The lads that actually stayed there were not impressed i only got into their reception and the bar. only good thing is the location

Saeed Khan

The hotel is located at a good location but it was difficult to find it.. The room was clean, but the duvets were torn. There was no electric catle in the room. WiFi was not working properly. One day before our departure, it stopped working. It was reported to a receptionist.The receptionist was not willing to help and was not able to speak English properly. Breakfast was a night mare. Overall, I will give it one star.

Ian Macpherson

3 star Hotel ? You have to be kidding. Air con turned off to save costs Roasting hot bedrooms. Positively dangerous access to shower over bath. Toilet almost underneath wash basin. Very pleasant helpful young man on reception you deserve to work in a better place. If you have booked this place be prepared to lower your expectations considerably and have good holiday insurance.

Sarah Reid

I'm 5"2 and wouldn't fit in the bath crossed legged!! My 6"2 friend was too tall for the shower (it was level with his chest!?).The attachment holding the shower snapped before we could even try the shower, reception had this repaired quickly though. The room was cold 🥶 and extremely basic. No fridge, no tea facilities. The view was of other hotel users windows ( like a metre directly in front of our window). Its €20 to upgrade to a room with a balcony and those look out onto the old Town. But on looking in the upgraded room the balcony is small and feels unsafe(old/dated) It was not worth an upgrade. The hotels location is perfect and the staff were helpful where needed but this is about the only plus to your stay here. I would not recommend taking children to this hotel, there is literally nothing here to keep them entertained. Or you adults for that matter. Very very basic. Ideal if your spending you time here very very drunk you shouldn't notice the level of basic they provide. Over and out.

vic loughlin

Small hotel right in centre of town. You have to pay 100E if you wish a balcony. Missed having a pool. Food oh dear, chicken nuggets, chicken legs, NO chicken breasts, NO steak or beef. Rice, chips, salad but to be honest STAFF made up for it. Lovely lovely staff. Didn't put us of our holiday. Reasonably priced so..........

Izzy Izzy

This hotel was just perfect for us.. lovely pool area, staff are excellent and nothing seemed to be a problem.. we had to leave at 5 am for our flight, so we would miss breakfast.. they made a lovely packed breakfast, 2 filled morning rolls and fruit juice, and thoughtfully put in bottled water. It had been extremely hot, so this was a very kind thing to do.. We were extremely grateful. Thank you for a lovely stay. We can't wait to return ... the hotel has the most wonderful views.. and short walking distance to village .. 😃

Pip A

A good, clean, attractive, basic hotel with the added bonuses of a small swimming pool and free parking. Nicely located just across the river from Silves town centre, with a view of the castle and in this case ideal for the Silves beer festival. Rooms fair size, reasonably well appointed although beds a little hard. Bathroom modern with very good shower, supplied toiletries very basic. Hotel is quite noisy overnight despite the quiet location, lots of movement from early hours amplified by thin walls, no insulation and tiled floors, barking dogs outside etc. Take earplugs. Breakfast buffet selection OK and plentiful other than watery juices and machine coffee. (For the price paid) a very good hotel.

Vali

Our room was full of ants so we requested another room, a few hours after our check-in. The staff told us the entire hotel is full of ants anyway. I was surprised to hear they were ok to operate the hotel and still accepts guests under these conditions. They offered 3 other rooms to view, but all of them had ants. We requested a full refund so we can find another hotel quickly. They declined and took the first night out of the payment, so they refunded only 1/3 out of the total. Considering we were there for only 2 hours, I would consider this as a bad practice against customers. Cannot reccomend this location.

Zonia Prinsloo

Rooms are extremely old, pool is small, very bad experience. People drinking hard liquor at pool. Felt uncomfortable with small kids. Would not recommend at all. Wish I could have canceled booking.

Geoffrey Bonnefoy

Good hotel in Silves, close to the city center with a nice swimming pool and a stunning view over the castel. Rooms are a little bit old-fashioned, but comfortable for a couple of days.

Dynamik Benani

This place, it's so cute, so clean, comfortable and beautiful. Full of plants, very nice

James Carrusca McCowan

we were blessed with a nice Valentine's Gift as we were upgraded to what was apparently their better suites. Front facing to the pool, spacious bathroom. Kitchen was well equipped. Couldn't use the pool as it was winter but looks like a great getaway in the summer! very private.

wendy howe

We've visited 3 times now and are due to go again this year. Very clean and friendly. Only a small complex but facilities are excellent. Secure site with electronic gates. Staff are brilliant. Car needed as it's away from beaches and shops but lots of nice resorts to visit. Me and my husband would rate it 5/5 and wouldn't hesitate to keep visiting.

Jorge Ocampo

Great setting, very kind staff and administrator. It's a large place with beautiful gardens and fruit trees and plants every where, all well kept. The room are a bit old but very clean and all the amenities for passing by tourism. We struggle a little trying to get the location by GPS, there is not sign and the facade bears another name,

Robin Persson

Love this place, is super nice, very clean, comfy & beautiful. Full of plants, very nice.

Claire Nicholson

Little hotel off the beaten track with two areas. We were in the villa down the bottom end which was very quiet. The room was small and basic but clean and perfect for our stay. The hotel operates a free bus to Quartiera town 4 times there and back a day or a taxi will be €6. The staff are very helpful and the small quiet pool area never had more than 5 people there which was lovely. A taxi for Vilamoura Marina is €10 or 12. We had a great stay, would definitely recommend for quiet holiday-goers.

Lesley Rennie

Had a lovely time here,staff very nice and helpful 😊 rooms big and clean 👍 everywhere spotless , not much to do but relax 😀 at the pool ,free bus into town it would take 40 / 50 minutes walk into town but the beach is worth it when ur there and the town , very little entertainment when we were there ,u really have to make ur own

Paulo Vilão

The worse Hotel I ever been!!! High level of prices as usual in Algarve, old rooms requiring a full renovation, air conditioner without cleaning and maintenance spreading a very bad smell, wifi and tv not working, no fridge, bathroom poor cleaning after previous guests occupancy. Only the price charged match an real hotel standards. The Portuguese tourism bureau allowing this place keeping runing with hotel licensing is contributing for a very poor image of tourism in the country allowing disgusting hotels running without any control, inspection and without obligation of follow the minimum requirements to be called and licensed as an hotel.

Jim Kilminster

Been here before and each time feels good although slight changes this time made us think it will probably be the last,the food was poor and cold most often although it was the same chief so I think it was due to cut backs in finance. We would like to come back again but we think that pinhal do sol has lost its family feels which is a sad loss

Sharon Crann

Absolutely lovely stay here,the only thing is the rooms needed updating, spotless and nothing was to much travel,highly recommended

Esther Ngai

The lady at the reception was not welcoming at all. It seemed our arrival just bothered her. The size of the room is fine but provided nothing at all, not even a plastic cup. The bathroom was dark. The TV has only 6 channels. No heating and the room was cold. The breakfast was poor. For two persons two bread and two small croissants and a little bit of ham and cheese. At least the lady who prepared the breakfast was nice.

jackie Clampitt

Lovely place but not close to anywhere! Need a car but all clean and gardens kept lovely. Very rude lady on check in no welcome at all! Your room is not ready sit there. not what you need after a 12 hour journey to get there. A nice welcome is a great start no one spoke to us at all after check in.

Antoine Mayer

Breakfast is disappointing, croissants are dry and not fresh,eggs are nowhere to be found. Bread is tasteless. The cleaning of the room is not done everyday, you don't get new towels during your stay. Wifi only availabe at the reception. Paying by credit-card was refused in first place due to a apparently broken machine, but when you insist it magicaly works. Staff was sick when working, one person was sneezing all over the reception. Room was stinking, refigerator very lood Location is in the middle of nowhere.

Victoria Morgan-Cummins

Lovely place to stay. The staff especially Catia are just wonderful, nothing is too much trouble. Go above and beyond to help you when ever possible. I most definitely recommend this place to say for some wonderful, peaceful times

Alan Ford

Quiet and off the beaten track, but with great access to N125 and A22. A perfect base to explore the Western Algarve. Beautiful gardens and great pool/s. Silly, little niggles... 1€ per day for good wifi; continental breakfast served gradually between 9 and 10; our shower was tolerable, but needed a better clean. Would definitely use again.

Tony Smith

We have stayed here twice now and like the hotel, it's reasonably priced for a good location 2 mins from the beach. The rooms are spacious and cleaned daily. The double bed we had is a little on the firm side but what suites one person doesn't suite another, it was clean and fresh. The staff are friendly enough and breakfast is good with plenty of choice and seating indoors or out overlooking the pool. We will keep returning here as it's ideal for us.

Nadia Almeida

This is not a 4 star stay! Rooms are dark and dingy, the walls are filthy and you can see paint peeling off the ceiling. The mattress ruined mine and my husbands back! There was a huge dip in the bed, extremely uncomfortable. The bathroom was clean but worn. There was no room service offered. No coffee or tea offered, there is s vending machine with questionable tasting coffee! The staff were professional enough. The sauna is out of use. The balcony had a great view to the sea and main road

Lindsey Vaughan

Used this hotel before but very disappointed on this occasion. Think we had the smallest room in the hotel, the room was clean but dark and dingy. Large bathroom but only half a roll of toilet paper! Shower head coming off the wall and towel rack in a very dangerous position, almost took my head off - an accident waiting to happen. Free WiFi available but signal almost non existent. Breakfast OK but why do they have to serve fresh orange juice watered down so much it is barely recognisable as OJ.

Daniel Haverås

Good location, friendly staff, pretty okay breakfast. Air conditioning in our room was completely fine, it seems they are replacing the AC units since our room had one old (disabled) unit and one brand new unit. Rooms are a little dated but very clean.

Effervescent Jools

Wonderful staff. room, breakfast. location. A special thank you to reception staff Jessica and Monica who were extremely helpful.

Constancia Mullen

Hotel is dated, the air con was not working it was 36 degrees outside can you imagine inside. Beds are two singles pushed together, not good when you are hubby and wife, can't come together as you fall through the middle. The food is repetitive everyday (no taste). Drinks are good value £1 to £2 euros. Everything is walking distance which is good. Next time different hotel.

Mairead Evans

Location is fab. Staff are nice.... No fridge had to ask for one. No kettle as we are bed and breakfast. Room out dated. Beds are 2 single pushed together that comes apart at night !! No fresh snacks throughout the day like other all-inclusive hotels. Hotel is definitely not a 4 everyone we have spoken too are saying the same 2 star. The hotel replies the negative comments and has not done anything we can see of. Won't be returning and should say 4 star but reviews given it a 2

Mickey Jo

Just stayed here for 4 nights. Yes it's a little bit dated but my room was spotless and very comfortable. Staff were lovely and helpful. Close to Charco which is ideal for me. Liked it enough that we have now cancelled our hotel in October for Puerto and booked here instead. Only complaint is because it has an all inclusive option the pool area was very busy and I couldn't get a sunbed in 4 days. But seems to be wasted space where the mini golf area is...maybe change that and put sunbeds instead

Wimon Sade

After reading all the reviews we thought we were in for a week of hell but wow we were pleasantly surprised. On arrival the receptionist was so friendly and polite, told us where we could find all the bars and restaurants as we arrived at 10pm. The room is slightly dated but we were expecting this as it’s an old hotel, we’ve been to many 3 stars and wasn’t expecting it to be a palace for the money. Our room 2322 was clean and spacious, had a small fridge, large balcony and aircon. The aircon does work but it’s not the best, it takes the room temperature down a few degrees and moved the air around at least. The room was cleaned every day, had fresh towels and beds made. The food at the hotel was a lot better than we expected, there was plenty of choice and lots of it. Some days were similar but we didn’t mind as we do like to eat out and support the local restaurants too. The drinks were in proper glasses and the barman gave good measures, you got full pints which is unlike most places we’ve stayed. The pool bar drinks were served in small plastics cups which personally I thought were too small and I had to keep getting up to get more. The coffee at the bar and pool bar is great if you’re into your coffee. The pool area is big enough and we could always find a couple of loungers to sun bathe on. Sunbathing on the roof was great, the views are spectacular! The location is perfect, just up the hill 5 minutes walk away from the town. The staff are all very friendly and go out there way to help you with your needs, wether it’s a special drink or dietary request. Overall HC Magec exceeded our expectations and I would recommend it to anyone that is familiar with this sort of budget 3/4 star holidaying. Thanks to all the staff who made my visit memorable.

Just Testing

Good price/quality ration. There was one small cockroach in the room but thats not too bad. Nice pool, views and gym on the roof. Friendly staff

Paul R

Decent basic apartment which was clean. OK for a week and in a good location. All staff encountered were friendly and helpful. Can’t see the point of the 50€ deposit, there is nothing of any value in the place but I guess they had problems before. Deposit was returned no problem. Drinks expensive outside of their happy hour, but fair once this starts. For the cost it was fair value. Out of main season and we were away from the pool area so thankfully quiet.

terry dickinson

It was great to return to Natura after four long years, the staff have mostly changed , so the familiarity wasn't quite there. It was the first time we have had to pay the cash deposit but it wasn't a problem. The night time lighting around the pool area was very nice . The room was fine and the pool area was always clean. The staff were always helpful in the bar . I think they could get more custom in the bar at night with more comfortable seating rather than the formal looking tables and chairs. They have put some comfier chairs in the middle room . I think shutting the bar at 10pm could have been delayed until the end of October. It was great to see Fred and Andreia towards the end of the week.

Kevin Chandler

Just returned from having a lovely week here, the apartment was great, clean and had everything that you need, including a washing machine. Pool and surroundings were very nice. Situated close to everything. Staff were all friendly. Very much enjoyed our stay and would return again.

Susan McAuley

Rooms are a bit dated although the bed was so comfortable. Kitchen fully equipped even had a washing machine. The pool had lots of kids playing with inflatables which was annoying but the area was clean and well laid out. It was situated well in the new area of Albufeira not far from restaurants and bars quite near the strip. The staff are wonderful especially Luis and Katarina.

Ruth Hall

We had a lovely time here during the October half-term. The apartment was comfortable and clean and the staff were lovely. We used Ubers to get around and that was very simple. The hotel is convenient for lots of restaurants, bars and shops - including a great supermarket just up the road. We had a gorgeous meal at the Fuji Restaurant and a delicious brunch at Al Gharb Coffee Roasters. These places are very close by and worth a visit.

Liloony

In a quiet area, rooms are clean and beds comfortable. We opted for room only and ate out everyday so can't comment on the food aspect. Old Town is a 10 min walk, the strip the same, the hill isn't too bad. Plenty of bars etc for all age ranges there is plenty to choose from.

James Jackson

Stayed for a week, wonderful hotel close to the tram, regional bus station and attractions in benidorm itself. Next to two play parks so great for keeping the kids entertained. Any issues were dealt with straight away by staff, packed lunches available if you want them and just could not fault the service at any point during our stay.

Rodney Gibson

Stayed here for one week in roon 701 from the 6th of September, 2023. Staff at the reception were fantastic and very helpful 100% (the Scottish lady with glasses +10% extra) The outside of the hotel looks good, but a bit old and sits by a large park. The location of the hotel is not bad, just a 20-minute walk from the town. There is also a large supermarket nearby. The reception looks nice and fresh compared to the outside. This looks like it has been down up recently a long with the bar and restaurant parts of the hotel. The room 701 was a good size, but a bit shabby in places. The food was ok and got you, but it was much the same thing every day. Was let down by lots of chipped crockery, glassware and even one evening food still stuck to a plate that was just put out (as I'd just seen them put out) The bar staff were lovely and friendly also not to expensive at the bar. The swimming pool is a bit small, but it is adequate enough and lights in multi colours at night. Overall, great staff ok food and reasonably good location, but let by the repetitive restaurant food

David Sowter

A lovely hotel away from the hustle and bustle. The staff are very professional and the place is spotless. Hotel bar prices were value for money. If you want sun in the late afternoon on your balcony request a poolside room, but beware as the aircon is not the best and the rooms do get warm. Breakfast was ok to good. There is some evening entertainment if you don't want to go out but its only a small hotel so don't expect the best. The tiny fridge was free to use and did get cold eventually - these type of fridges work best when full. Safe needs a key and you have to leave a deposit. My only small gripe is there is no Kettle / cups in the room. Take a travel kettle that has a rating of 1300 Watts or less otherwise you will trip the 6 amp breaker for the whole room ! I would definitely stay here again.

Janet Mcloughlin

Beautiful place all staff were very helpfull and friendly Room was very clean beds so comfy Food was great always plenty and very tasty Only little thing I had was we were in room on -1 so to look out window we were lever with pavement so had bars on windows but didn't stop us having a amazing holiday it was great 5star all round

klaire gadsby

Clean rooms. Ones next to road are quite noisy. There is a road grate that clangs each time a vehicle goes over it. Air con didn't work great. About ten min walk to strip and 20 mins to old town

Joshua Reynolds

Hotel is in decent location it’s 5 min walk from new town and 5 min taxi to old town. Receptionist was brilliant couldnt have been more helpful. Only thing found strange was you don’t have an iron in your room and aren’t allowed on. Need to bring clothes over to laundry room to iron and bring back to room

Diana Franklin

Well what can I say about KRHotel . Nothing good to say about it . Booked a hotel but all we got was a converted garage we actually had to go through the hotel to get to the room. No balcony to sit out. No privacy when we left the door open. Actually no windows in the room .. large sliding doors with frosted glass that when you open yourprivacy was gone. We were 2 days in when we 1st seen cleaners the girl was cleaning the room adjacent to ours and I ask her to clean the room and she said no then asked her for towels which we got ( might I say they've seen better days ) asked for loo roll to which she said later .. Then we decided we would have lunch in the "hotel "and asked the young girl at the reception desk could we get lunch so we went and sat at a table waiting for her to come take the order we could be still waiting if i hadnt went to look for her , food ordered and brought out to us and as we were eating this young girl decide to start washing the window right beside the table we were eating at . As I was moving she says I'm nearly finished my reply was that she shouldn't have been washing the window along side us while we were having our lunch She kept saying" it's my job" "I have work to do " complain to the manager . I found this girl to be very rude with very little to no customer service skills . It also states that there's daily housekeeping but here we are day 4 of our holiday and I've had to ask for housekeeping to come and clean .. and talk about rushing us out we weren't even out of the bed and housekeeping was at the door to get the place ready for the next people. It may be a 3star hotel but what we got for the 5 days wasn't even a 1star . Suffice to say that we would never return here again.

Tony Schiavone

Can't give this hotel 6 stars! Little gem of a place ideally situated, comfortable, friendly the list goes on. My partner says she loves it too bless her. 🙌

Miriam Lally

Only stayed one night but we had an enjoyable experience. Rita at front of house was the one who made our stay enjoyable. She was extremely helpful and friendly.

Mike parrott

Spacious accommodation, freindly caring staff. Restraunt service and food excellent. If you hire a car the site has easy access to the N125 that takes you east and west missing out the need to use the A22 motorway and toll, beware Sat nav may guide you to A22 anyway!

San Morgan

Complained first day our 3 year old got out the door (the lock was broken) and fell into the pool. No-one came to fix the door so we had to push a unit across it so the children could not open it again. Air-conditioning did not work in main dining, sitting area, it kept tripping the whole villa. However we would definitely return as it is a beautiful place

Vincent Hutton

The perfect getaway villa that accommodated all of my needs. Situated under an hour from Faro in an idyllic place this villa was both spacious and value for money. Definitely a place worth spending time in with a private pool with loungers and a Barbecue with seating area.

Carli Carli

A very nice place to stay. Pool is clean and housekeeping is available on 6 days/week. There is a lot of space in the house and everything you need - full furnished kitchen. The wifi connection does not work sometimes but they fixed it when we asked for it

Jo Isted

Such a great place to chill and swim

ericd2y

++ Lovely large bedroom with little office and beds giving on the balcony with sea view . Large pool protected from winds . - - Mattress of the bed deformed, it is not comfortable to feel the shape of the body of previous clients... should be replaced. Noisy , no acoustic insulation between bedrooms. Food very salty , industrial ,not tasteful.

Herman Lit

We were there for a couple of days. What can I say, I’ve been to a 3-stars hotels with a better rooms. There wasn’t a kettle and even a bottle of water in the room. Also I was really surprised by the absence of shower gel. Although there was a fix point on the wall but no bottle attached. The view is nice, the location is nice as well, but that’s all. My gf got a food poisoning after the breakfast. The food itself was average.

Linda Krohne

It's a hell for couples without children and not yet 70 years old. Cannot say it otherwise. The cleaning is not so good. Huge roaches in the night, almost bigger then my hand. Lots of noice as yelling and from the yelling animation team. The food is poor. The service employees mostly grumpy. We went to the beach to get some relaxation and quiet and good food and Coffee. I would never recommend this hotel to anyone. The Pool, haven't been there. Oh and everywhere are children running especially in the restaurant. The view was great. A park which people use as a bathroom...And the seaview that was the best part.

Kika Chaos

This hotel is pure fun. I will score from 1* to 10*. Room- 3* Air conditioning 4* Beds - 3* Cleaning - 5* Food - 3* Service, workers - 2* Elevator - 2* The room fulfills its purpose, but it has shortcomings. Especially in the bathroom, no ventilation, no shelves, makeup mirror error!!!!! Beds and mattresses are very uncomfortable, pillows are made of material that overheats. The air conditioning is weak, it needs immediate cleaning and maintenance!!! The beds are folded opposite the balcony door, which is nonsense, and the TV is on the side. The safe in the closet is inserted to the side, so entering it is quite difficult. The situation around the pool is terrible, the lifeguard is a child, he doesn't keep order around the pool, he doesn't warn people not to smoke around the pool, no private music, no jumping into the pool! !!!,,,in the afternoon from 5 o'clock the sun no longer shines in the pool area, the large hotel building is built in a very wrong direction, I congratulate the architect who designed it ;( Reception _1* _ a gentleman named Luis is very angry, no welcome, no nice word... I recommend training all staff how to treat guests!!! A smile and a kind word can do wonders!!! BUT I draw your attention to excessive nice and attentive behavior towards the L*G*B*T community !!!!! At the time of our stay, they had an interesting seminar in this hotel, which was attended by an Irish group of 50 people, they behaved outrageously, shouting around the pool, loud music, smoking around the pool, The inappropriate behavior was reported at the reception, but no one did anything, and the whole circus continued the next day! Our bad luck was also that for the last two nights we got two men into the neighboring apartment, one couple, they were noisy, ill-mannered, reckless... Yes, it was a man with beads in his chin. A cocky L*G*B*T donkey! Elevator 2* Absolutely no ventilation, it is very hot in it, and they are very busy.... Kitchen 2* often repeated food, tasteless, you have to taste everything yourself. I would definitely not take the dining option here! In the dining room, the cleaning staff is very rude and inattentive. Especially a woman named Mirabel, unpleasant, disgusting. But the biggest worker is Manuel, he works hard even for three! There is a great lack of fresh, ripe fruit in the kitchen. Rotten fruit was on offer. And even vegetables have flaws. At breakfast, coffee and juice are from the machine, disgusting, low-quality diluted with water! And the biggest shame is that if you don't have All-inclusive, they won't give you even a glass of water at dinner!!! The hotel promises you a later Checkout, but no one gets it, a very over-advertised hotel that I would give maybe 2 stars. 28.09.2023- I am absolutely not interested in the hotel's reaction. I don't believe that it will change, because on the spot, at the reception, we filed a complaint about the problem, and no one solved the problem. ThnX but , I will never return to this hotel!!!

Andrzej Król

Sky-scraper like building on the coastline. Good location to go to La Mata beach. Away from Torrevieja centre, which was good, as we don’t like the city lights that much.

Hazel Hollingsworth

We stayed here near the end of September and the bar and restaurant were closed the whole time we were there! Not much kitchen ware in our apartment, beds very uncomfortable!

John Tickle

Very nice place. Quiet and relaxing. Biggest downside to the whole week was NO BAR ONSITE.

Laurajane Wason

Beautiful clean rooms, lovely pool, jacuzzi. New towels every day, staff lovely. Close to strip, 10 mins from old town by taxi.

Christine Docherty

8 minute walk to the beach, 5 minute's from the strip, 6 minute's from a large supermarket. Prime location. Staff were lovely and the apartment had everything we needed.

Jodie Bowpitt

Lovely quiet hotel w very helpful staff. Cute local cat was a bonus

Vika

We stayed here for a week. After so much bad reviews I expected less from this hotel, but we had a great stay. LOCATION - Great location in the Magaluf centre, many bars, restaurants, close to 2 beaches. Max 5 minutes walk from the sandy beach. ROOMS - Our room was clean, modern. Cleaning every day, towels were changed every day or at least every second day, we didn't use as many towels as we had. The only minus that I noticed about the room - when you taking the shower and using a lot of water, the water can start flowing on the floor because there is no curb. NO ants in our room. In general, the room 517 was fantastic, it's on the corner so you get a perfect sea view. During our stay (on september) it was quiet and we had a good night's sleep. It is definitely NOT as others write that the hotel is full of drunken youths banging the door, screaming etc. or at least they are not in the hotel. Only two nights we heard noise. FOOD - the food was very good, every day something new for the dinner. Everyone will find something to eat, there is a lot of choice! Breakfast is pretty much the same everyday, BUT still you have a lot of choice of different meals. On the dinner you have to pay for drinks including water/tea/coffee, but on breakfast they are included (of course except alcoholic drinks). A lot of desserts.

Hana Zherka

I wasn’t happy with the hotel. If you go here expect the following: 1) People’s tax - this isn’t really mentioned anywhere but we had to pay 27 euros for tax that is expected ON TOP of your booking otherwise you can’t enter 2) No wifi - all devices weren’t connecting and we were lucky to have mobile data from the UK 3) Awful staff with lack of customer service & lack of respect 4) No drink included in the half board dinner. Basically you only got the drinks for breakfast, if you wanted water it cost €2.50 in the hotel. 5) 2 single beds put together but there was no sheet to hold them together so the beds would separate at night! 6) Towels were a little dirty, I remember seeing stains on them and found it unhygienic. 7) Cleaner came in once without our permission to clean the room / change the sheets whilst we went to the beach which I found a bit weird. Usually they need to ask or there will be a sign the customer leaves on the door.. they shouldn’t just go in. Luckily my things were all safe. 8) We were on the 7th floor and the wind was terrifying. You could hear the whole building shake / noise. If you still decide to go, even after reading all the above, I’d say pick a lower floor. 9) Thin walls - not ideal we had to change our room cos I couldn’t sleep at 2am hearing other neighbouring rooms with loud TV. 10) Everything cost money if you wanted the following: fridge & safety deposit box. All in all I would classify this hotel as a 2 star hotel. Rubbish. Only pro is the location as it’s a few mins away from the beach.

Ivaylo Bumbovski

I just came back from Palma de Mallorca and I was in this hotel for 7 nights (09-16 September). With all this bad reviews I didn’t know what to expect, but it was what I though. This is 3-stars hotel, nothing luxury and they don’t provide you anything additional for free. You have small room with air condition, bathroom, balcony, cleaning once a dat and clean towers. In the hotel the employees do what they must do and nothing more. Yes, it is noisy but this is because this is not your private house and there are 20 more rooms on the floor and people are trying to enjoy their holidays their way. In my package I had breakfast included and every day the breakfast was exactly the same as the previous day, kind of English breakfast, some salads and ham. Location is more then perfect. You go out from the hotel them turn right and In 1 minute time you are on the main street with all the bars and restaurants. The only attraction in the hotel seems to be the swimming pool and I think from most room balconies you can watch it. Lobby is very simple and they offer you snacks (burgers prepared from the left overs on the breakfast). When I arrived the Lobby bar worktime was 10:00 - 22:00 but few days ago became from 12:00. Coffee have very affordable price €1.50 but now is €1.80. Many of you wrote the air conditioner doesn't work but i fact if you keep your balcony door closed everything is fine. They have water. On my floor, 4th floor I had to wait 1-2 minutes for hot water to come and everything was fine. My biggest problem was the bathroom because it was unreal. The size of the bath is 2 sq.m (pictures are attached) and If you start taking shower you will start pushing the water battery and change the temperature because you don’t have space to move your hands, and every time the shower pipe goes up and open the celling then you need to push back the shower down : ))))) Inside the selling you can see lots of cables which is scary and risky for bathroom.. another problem is the elevator. For hotel with so many rooms on every floor you can’t have only 2 elevators for all the guests and clean ladies. Of course if you need mini fridge they offer for a week or day for something like €5. To use the safe box you also need to pay I think the same prize. I can’t confirm for the ice cubs or internet but it was written somewhere In the hotel information paper that you will get on the reception the Wi-Fi internet is free. I will not go back to the same place anymore and hope this information will be helpful to some of you.

Owen Cooper

Very poor ! On arrival at the hotel staff seemed a bit rude and did not give off a good first impression of the place, as you enter the room you realise that the rooms are extremely small compared to majority of other hotels and the fixtures and fittings are beyond a joke, not sure who does the plumbing for this place but the toilet looked like it had spent a night down Magaluf gas was completely on the piss not up against the wall and just siliconed in one spot which looked pathetic, holes in roof of bathroom with dripping water coming out, rain shower looked like it had seen better days and the hose shower head just sprayed out everywhere so was useless, leg of the bed was completely snapped also. Absolute joke of an hotel.

luke Ilsley

I would not recommend to stay here. You have to wait three hours to get into your room It is Not very safe as anybody could walk in from the street to your rooms door. And balcony door not lock properly a Easy access For someone to break in the bathroom, showering has Holes in the ceiling the furniture has been damaged and it’s very sharp Do not get clean towels every day and there’s Electrical cable Showing in the bathroom Air condition does not work properly and You can hear people in other room, showering, and using the toilet, and what tops it off they don’t let you bring your bottles of water in with you while you have your dinner and make you buy the water from them. Friday morning they put the music on loud in swimming area at 7. 30am in the morning there is no tea and coffee Facilities in the room plus no fridge you can higher one for 45 euros a week. the bag room is not locked anyone can tack any bag i will not be coming here again and not recommend it to anybody. I believe this should be a one star and I can’t believe T U I recommends people to come her I will be Complaining to T U I as well