Julie Bertjab
Spacious rooms with balconies right across the street from the beautiful beach, ultra clean and staff pleasant and accommodating. Whole area is immaculately clean as road sweeping is daily as are bin emptying at 7am every day. Well it promenade and flat walking surface all along the very long beachfront. Can hear planes overhead as it’s 8 minutes drive from the airport but you get used to it. Beds very firm which I strongly dislike but that’s me. Plenty of sunbeds, life guard most of the day. Lots of choice for breakfast and very fresh but could be hotter.
Carolina Prieto
We had a very mixed experience at this hotel. In our first room, we found a roach and lots of ants everywhere. The AC wasn’t very strong, the blanket was thin and the entire place smelled heavily of pesticide, clearly showing they have an insect problem.
The staff did move us to a higher floor room, which was a little better, but the issues shouldn’t have been there in the first place. The buffet was good, but it comes at an additional charge of €24 per person. Considering the hotel isn’t cheap to begin with, the overall cleanliness and comfort were far below expectations.
Overall, disappointing stay, the value does not match the price.
Tome Barros
Great location in Palma, close to the airport, beach, and attractions. I’d recommend renting a car if you’re visiting Mallorca. One major issue is the hotel’s communication about parking—spots are limited, and you must reserve in advance or you won’t even get past the security gate and have to resort to street parking (annoying)!
The beds were two twins pushed together, which was uncomfortable for a couples trip, so confirm bed type ahead of time. Amenities were fine overall; the rooftop pool was nice but closed early, which limited its use.
For the price, I don’t think the value was there. Besides the location, which was convenient but not exceptional, I wouldn’t recommend this hotel.
Lilly Jäck
Had a great time here! The staff is really nice and the food is great, the location perfect with the beach directly in front of the Hotel and a Bus stop going to Palma and Arenal directly behind.
The rooftop bar and Pool and lobby was really nice and clean, the rooms however were less clean. Modern and aesthetically pleasing to look at, yeah, but some details were off. Little black spots of possibly mold in the shower, very thin bedsheets, and it was loud. If you’re a light sleeper, you will definitely need earplugs. Even with I never really slept well. Also to mention- I had to change rooms because I kept waking up with bites all over my body that were definitely not Mosquito bites. They only came over night and drove me crazy, and I was sure it was bedbugs. When I mentioned it at reception the lady did let me switch rooms as I asked for it, but never apologized or showed any concern, seemed more annoyed by my request. As soon as I changed rooms, the bites were gone- so, it definitely was bed bugs.
Besides that, I had a very pleasant stay. I’d definitely come again!
Amar Jukic
Location: The hotel has an excellent location-beachfront with the main promenade a couple of steps from the hotel. The bar and lounge have the best view overlooking the beach with wide enough windows for anyone to enjoy the view.
Rooms: I’m not sure how big other rooms are but ours was pretty small - especially with a cot for our toddler. Rooms and bathroom were very clean themselves but the staff didn’t change our sheets for the 6 days we spent at the hotel. The room has air conditioning that works so the temperature inside was pleasant.
Beds: The beds and pillows were not comfortable at all. Granted, that can be a hit or miss but the mattress was also not comfortable and the beds easily separated as soon as we leaned on the wall.
The breakfast buffet was lacking variety s d we ended up having eggs and toast for breakfast for 6 days and despite the menu stating we can order omelette we only were able to have it two mornings and the staff gave us angry looks when asking to make cheese omelette instead the ham omelette.
Staff: Depended on which staff you asked. Hit and miss there too.
Food at the lounge: We ordered a pizza and burger for me. The burger was almost raw and had to return the burger unfinished
Pool area: Pools were ok and big enough but the area lacked loungers and if you come too late you might not get a spot.
Lifts: Extremely slow and with several lifts being broken and randomly going up and down delaying being able to go up to the room.
All in all, the experience was ok but if we come back to this area we will look for other hotels to stay.