Lilly Jäck
Had a great time here! The staff is really nice and the food is great, the location perfect with the beach directly in front of the Hotel and a Bus stop going to Palma and Arenal directly behind.
The rooftop bar and Pool and lobby was really nice and clean, the rooms however were less clean. Modern and aesthetically pleasing to look at, yeah, but some details were off. Little black spots of possibly mold in the shower, very thin bedsheets, and it was loud. If you’re a light sleeper, you will definitely need earplugs. Even with I never really slept well. Also to mention- I had to change rooms because I kept waking up with bites all over my body that were definitely not Mosquito bites. They only came over night and drove me crazy, and I was sure it was bedbugs. When I mentioned it at reception the lady did let me switch rooms as I asked for it, but never apologized or showed any concern, seemed more annoyed by my request. As soon as I changed rooms, the bites were gone- so, it definitely was bed bugs.
Besides that, I had a very pleasant stay. I’d definitely come again!
Amar Jukic
Location: The hotel has an excellent location-beachfront with the main promenade a couple of steps from the hotel. The bar and lounge have the best view overlooking the beach with wide enough windows for anyone to enjoy the view.
Rooms: I’m not sure how big other rooms are but ours was pretty small - especially with a cot for our toddler. Rooms and bathroom were very clean themselves but the staff didn’t change our sheets for the 6 days we spent at the hotel. The room has air conditioning that works so the temperature inside was pleasant.
Beds: The beds and pillows were not comfortable at all. Granted, that can be a hit or miss but the mattress was also not comfortable and the beds easily separated as soon as we leaned on the wall.
The breakfast buffet was lacking variety s d we ended up having eggs and toast for breakfast for 6 days and despite the menu stating we can order omelette we only were able to have it two mornings and the staff gave us angry looks when asking to make cheese omelette instead the ham omelette.
Staff: Depended on which staff you asked. Hit and miss there too.
Food at the lounge: We ordered a pizza and burger for me. The burger was almost raw and had to return the burger unfinished
Pool area: Pools were ok and big enough but the area lacked loungers and if you come too late you might not get a spot.
Lifts: Extremely slow and with several lifts being broken and randomly going up and down delaying being able to go up to the room.
All in all, the experience was ok but if we come back to this area we will look for other hotels to stay.
Florim Veliji
I’ve been here for a few days now, and I’m really enjoying my stay. The staff are friendly and always smiling — especially the housekeeping team and the reception. One of the receptionists gave me a great tip, and thanks to that, I enjoyed a beautiful day at Cala Pi Beach, with crystal-clear water, friendly locals, and a laid-back atmosphere.
I had to wait about an hour to get into my room — but the woman at reception gave me such a beautiful smile that I couldn’t be annoyed for even a second. I also noticed that two staff members didn’t seem very motivated, but honestly, those are just small things I happened to notice — everything else has been great.
The hotel is clean, the food is good, and there’s really no reason not to book this place. I’m staying a few more days because I like it here so much, and I would definitely recommend this hotel to my friends. It’s a great place to enjoy your time in Mallorca.
❤️🇪🇸
S ST
I stayed 2 days in another hotel and 2 days here — so I really got to compare the value for money.
From the moment we arrived, the experience was disappointing. At check-in, there were three ladies at the reception who honestly looked like they didn’t want to be there. No smile, no “hola,” nothing welcoming at all.
And then the rooftop bar… even worse. As we walked in, the staff were talking about us in Spanish — about how we looked. What they didn’t know is… I speak Spanish. Tip: if guests walk in, don’t talk about them! Super unprofessional.
We sat there for 20 minutes, and no one came to take our order. Meanwhile, staff were taking orders from other people by the pool — just completely ignoring us.
After reading more reviews, I see I’m not the only one. Apparently, they prefer serving German-speaking guests. If that’s true, that’s seriously disappointing.
I still have one night left here, but honestly — for the price they charge, I’d definitely recommend staying somewhere
Aditya
Our experience at this hotel was highly disappointing. The room was in poor condition—a torn dress due to a broken table with sharp edges was just the start. Despite multiple attempts to address this with the reception, the staff was unhelpful, dismissive, and kept telling us to wait, wasting our time. This caused us to miss our bus, forcing us to take an expensive cab.
The room issues didn’t end there. The hanger in the closet was broken, and the bathroom flush wasn’t working. Basic amenities like bathroom slippers, toiletries, and even a pen weren’t provided, requiring us to repeatedly visit the front desk for every small need.
Additionally, the food options were limited, with barely any vegetarian choices available, making dining a challenge. Overall, the lack of maintenance, poor service, and inadequate facilities made this stay frustrating and far below expectations. Would not recommend.
My Booking
