markos paterakis
We had a nice 20 days stay at Mar Hotels Playa Mar & Spa! The entire hotel is spotless – everything was incredibly clean and well maintained. The staff were all so friendly and helpful, always ready to assist with anything we needed.
The breakfast and lunch buffet were excellent, offering a wide variety of delicious options to suit all tastes. We especially appreciated the quality and freshness of the food, with something new to try each day.
This hotel is truly perfect for families with children – from the kid-friendly pools and play areas to the relaxed and welcoming atmosphere, everything is designed with families in mind. We felt completely at ease and well taken care of throughout our stay.
The only small downside was that the beds could have been more comfortable – a bit firmer or newer mattresses would make a big difference.
Overall, we had a wonderful experience and would definitely recommend it. We’re already looking forward to coming back!
Sophie H
this was our 10th year going here. Are children are now 16 and we have been going since they where 6 along with their cousins who are now also in the age range of 13-20. The hotel is immaculate, amazing modern rooms. The one down side is the shower temps do take a while to get to the right temp! After going to this hotel for 10 years I believe I have the most real experience more than anyone who has been once or twice.
starting from our first year or two when our kids where around 5/6 ( so around 2014/2015 ) the hotel had an amazing kids club which I believe was ran by TUI or Thomas cook ( before it shut down ) and it was amazing. They had foam party’s, and there used to be a tennis court ( which has now been removed for a few years and I believe is a football pitch ) but whilst there was a tennis court the kids got to experience really good coaching! There was so much to do and the kids also got certificates when ever they won a game! ( which I believe they have stopped doing now since they have moved on from having tui entertainment to now having the hotels own entertainment and a entertainment from France called FRAM. )
moving onto when our kids where 7/8 ( so around 2016/2017 ) the hotel staff began to remember us! They have always treated us with such love and kindness there moto about it being your “home away from home” is very true! Every time we went to the restaurant they would great our family personally which I thought was very kind! They even gave us free things ( because we booked through the hotel not through a company ) even if our room wasn’t ready on arrival they would offer to let us store it with them for a while! A great perk is if you have a morning flight on the day your leaving so around ( 6am it was for us ) they’d let us sneak in early to grab pastries! Which is very kind of them ( since the breakfast opens at 8 I think ) The entertainment was still with TUI at the time so nothing really changed with that! The hotel rooms had changed slightly but nothing too big! And this hotel is very close to the beach! Amazing for kids you can even hire pedlos & paddle boards! The hotel will also ring you a taxi if you need it.
moving onto when our kids where 9/10 ( so around 2018/2019 ) the hotel was still with TUI and got a new park! Since there old park was very run down. They even have a football pitch which they take kids on - and have pool party’s where they used to take the speakers on the slides and run down on a human chain! Again the hotel remember us and would give us a welcome package every time, the reception people are so lovely and will help you with any questions! Because our kids were now a bit older they made friends and luckily there were loads of kids around their age so they used to just play with them most of the time!
Here is when things started to change.. ( when our kids turned 11/12 so 2020/2021 YES - we went during Covid in 2020 in July! I believe you couldn’t take floats in the pool from 2020 due to Covid and they only recently began to change that rule in 2023 when they began allowing floats again ) Again the staff are still the same lovely people but they began to use there own hotel entertainment rather then a company like TUI. I believe that the entertainment did go a bit down from here as they were doing less fun stuff and ended up instead of using a tree house they began to do all the activities inside of the park side bit. Which has less security.. so if you do have little ones you couldn’t really leave them alone because on the side of the park they leave a big drive door open which could litch let anyone enter the hotel. Where as in previous years you had to use a passcode to get ur kids from entertainment which made us feel a lot safer! When covid hit playamar I still believe it’s a good hotel but did go a bit down hill with kids entertainment as they stopped giving out awards when kids won things and stuff.. but food & room & staff where still great!
Since 2022+ our kids have loved it but have now grown out of it. Still a great hotel just activities went down hill.
Anthony Stirk
Great family focused hotel. First time we’ve done all inclusive and we weren’t disappointed. Food was varied and of good quality. Staff were friendly and attentive. Location is 5 mins walk from sea , there are lots of mini beaches and trees offering shade. Only real criticism is the Wi-Fi is pretty rubbish.
Steph
Just spent a week here with my small family of 3. I cannot say enough about the service! The employees were kind and always willing to help with a smile. Great people at the restaurant and at the bars. The animation team for the kiddos were honestly the best! Always had something fun for the kiddos and were so sweet with our 6 year old. He loved every second with them. Honestly some of the nicest people there. The food was delicious. While the variety wasn’t too grand, everything tasted very good and well cooked. Now for the few things we didn't find 5 star worthy- the entertainment was lacking. While we are here during “off season” the nighttime entertainment was a little dull. The rooms were seriously lacking some amenities. No tissues and no extra shampoo and conditioner. Just a 2 in 1 option. No AC in the rooms as it won’t be turned on in the facilities until may, Which for a pregnant women was pretty important but we just opened the windows. The beds are quite stiff and the wheels on the bottom don’t lock. If you move, the bed is coming with you. The pools were well taken care of but be warned the outside ones are not heated. Location is a bit away from the city of Pollensa but if you’re looking to have it a little quieter, that’s definitely a possibility plus. Lastly, while this is a holiday, it’s advertised as a family resort and alcohol should be controlled when someone gets out of hand. We saw a dad drop multiple glass cups (one into the kids pool) and was just a drunken mess. Would have been cut off anywhere else but I guess they didn’t see the need to.
Joe Jepson
When looking to book a holiday, the first thing we as a family have to take into account is booking somewhere that caters well for allergies. Three of the family have to adhere to a strict gluten-free diet. We informed the hotel before we arrived, and we were so well catered to for the entire holiday.
On the first day of the holiday, they brought out 3 separate breakfasts consisting of different Schar items, including 2 slices of toast, cereal, muffins, and biscuits. We could have cried; we'd read that the hotel catered well for coeliacs but never expected to be catered to so well. There was a two-sided gluten-free menu, where after finishing our breakfast, we'd order our lunchtime meal, and then once finishing lunch, we'd order our evening meal. The menu had a great amount of choice, including pastas, pizzas, cuts of meat and fish with sides, and puddings. The buffet food was also well labeled with allergens; however, there's more of a risk of cross-contamination. The food was excellent, and we can't thank the chefs and all the staff enough; we didn't have to worry once about food at any point of the holiday. We'd especially like to thank the chefs for preparing such fantastic food. And a huge thanks also to Fredy, Angie, Matel and Nathalie for making us feel so welcome at each mealtime; you really made the holiday for the children and us.
The rooms were kept immaculate each day, so a big thanks to Lina. The rooms were spacious even for 3 kids and ourselves. We stayed in a ground-floor, pool-facing suite. Our only slight downside would be noise due to being in close proximity to the park. Children would sometimes play until after midnight and then run up and down corridors, which would wake our children.
There was always something to do for the children, our kids loved the slides, and when they'd had enough of being in the water, there were always options to do something else. From playing in the park, joining in with the activities put on by the brilliant animation team, or going to play football in the small stadium behind the hotel for a few hours, they were always busy. Another massive shout-out to Andreea from the animation team, who came and joined in football with me and my son, who stayed and played for hours. After that, she would always make a fuss over and joke with the kids and genuinely made our holiday better; she'd often come and sit with us as a family and have a laugh. The animation team has so much energy; I genuinely don't know how they do it for all those hours and weeks on end. Fair play to them, again, a huge thank you and a final shout-out to the whole animation team!
The location was also perfect for us, situated on the end of the strip, it was only a 15-minute walk to cafes and bars, which forced us to get some steps in to work off the huge meals we'd been having.
To conclude, this was our first visit, and it definitely won't be the last we've already started looking for next year.
My Booking
