Cheap Holidays from Bristol Airport – 2025/2026 Deals

Vasilis Kapnas

It was an unforgettable long weekend. The meals was delicious The rooms comfortable The effort of the personnel of the hotel covered effectively that the infrastructure of the hotel are dated 40+ year. In any case the outdated infrastructure doesn't bother you even a little Is highly recommended although not in a expected level of a 5* hotel

Bill Xanthopoulos

It was our first time at Alexandros Palace. The food was very good, the rooms were amazing. Pool was clean and the kids had an amazing time in the kid area of the pool. The rooms and property was clean and accommodations were very good. The staff was very friendly. I've been in the hospitality business for 25 years and it was everything we needed. Air conditioning was cold and worked well. All areas of the hotel were very nice and well maintained. Can't wait to come back. 5 stars 🌟

Andreas Minor

The deposit for the safe key was not fully refunded, despite "all inclusive" you have to pay extra for an iced coffee at the bar, there is only non-alcoholic beer and diluted wine, the food tastes pretty good but is very monotonous and therefore not worthy of 5 stars.

Aurora Vera

We have been guests at Alexandros palace for 2 weeks as Inc. With Sunweb . The place is situated on a hill with nice view over the sea. The grounds are tidy but there are holes in the cement and cracks here and there. The room was for 4 ppl and it was spacious and well cleaned. The room is old and the ac was smelling a bit. There is nothing that will give you the feeling of a 5 star hotel from the first look. The main problem with this hotel is that is really understaffed. The staff is made by a majoraty of students that are not really introduced to the job they are expected to do and that is mainly during meals. Until now I have never experienced such a chaos. The meals started with some courses but because they run out of food they just bring out whatever they have in the freezer. The most of the food is prefabricated and just put in the oven. You will get the same food every day like pasta with same sauce and the salads as well as the same deserts like jello, ice-cream, mouse , apples, bananas but never got melons, cherry's, despite being the session. The worst part is that they serve fish fingers and nuggets as a meal for adults ,that is so unworthy the greek cuisine and the 5 star logo they proudly were on there shirts. Mashed potato tasted like it was made from pulver and not real potatoes. Most of the food is of low quality and repetitive. As Al Included guest at lunchtime they bring you the drinks but at dinnertime you need to fetch it yourself from a bar faraway from buffet. The dining room/ outside dining space is a total mess. The staff is trying to keep up with the cleaning of the tables . Agapi is the heart of the place .She is working so hard and still have the time to ask you about your day . She is professional and attentive. The information about all inclusive is totally misleading in the add from Sunweb and the hotel. The discrepancy is easily detected when you look at the hotel sites page. There is no all inclusive status . No snacks as pizza, ice-cream etc. Just some white bread, ham and cheese sandwiches and dry cake ( prefabricated) at a bar far from the reception. No drinking water in the room so you need to walk a while to get a cup of water. The guests in the hotel are mainly east Europeans/ Balkan. The level of hygiene norm is different and you should be prepared for that . One lady taking food with her hands. A girl about 10 years urinated through her bikini in the sand between the sunbeds. Small children playing naked on the beach and in the pools. A lady took her child for peeing in the flower space in the pool area. The child defecating as well . Someone ( another guest) told her and she actually removed the faeces. No personal is around to regulate this type of behaviour for the sake of other guests. I have tried the gym. It's a small room with no ac and smells bad, dirty . The whole equipment is old , rusty and the machines are non functional some just stuck in one mode. No towels or disinfectant and no watter for the first week. The spa area is very small and can't say it is worth 20 euros. The beach is nice but people are smoking. The toilets where out of order , lookd overflowed and it was urin all over the floor. At the beach bar , for the all inclusive guests , you can buy food and drinks with 20 % discount. The sunbeds are for free The beach towels can be changed in the room with the rest of the towels. I can't recommend this hotel . I think they should change the star status to 2 star plus . They should have more structure during meals and not change the menu during the dinner because they don't have more of the same food. Buy more plates and ask gusts in a kind manner not to take more food than necessary. I love Greece! I will come back but never to this hotel.

Saska Ristic

We are truly disappointed. The food is monotonous, and it’s a shame that guests who have already paid for accommodation and meals are being charged €2 for water at dinner – unacceptable. The beach is terrible, the beach bar is poor, and the access to the sea is full of rocks. There is no real animation for children, and what little there is – is absolutely awful. Honestly, it’s a disgrace for a 5-star hotel.

Ria Green

Had an amazing holiday here!! We were welcomed by staff and they helped with our bags up the stairs and also down into our room! All staff are amazing(reception, bar, restaurant, pool and entertainment)especially the entertainment team Mattia, Margherita and Zoe who made us laugh non-stop! They are all very polite and friendly people who definitely made the holiday and hotel experience a lot better, trying their best to keep everyone entertained… just a shame about the equipment that they have been provided with in the evening as it was a big struggle for them to use and breaks up a lot when using the microphone. The views the room with a partial sea view and in the hotel is beautiful and food is okay too, definitely not for the more picky eaters. The room we were in was alright and did the job it just needs a refresh with the bathroom/shower. The WiFi did not work in our room but it did on the balcony and around the hotel. Overall had an amazing experience (again mainly down to the team at this hotel)!!!

neda vranic

Everyone in the staff is friendly from receptionists to cleaning ladies, but I have to point out special thanks to Margarita, Mateo and Zoe for making staying in the hotel an amazing and fun experience. Also Yanis will make you the best cocktails(even the ones that aren’t on the card). Lovely place

Leila Fisher

Currently here at the moment, wifi is shocking no connection in room non existent went to speak to reception staff to be told it's the area, slow everywhere. Hardly works in reception either. Room is a box room, with a big chest in the walk way to which keep banging our legs and both have raised bruises. Have to keep a light on to see at night. Bed was supposed to be a double to arrival was 2 single beds (fishfingers) they said they will push them together. The rooms definitely need updating as is like a hostel. Lifts cannot fit 2x people in and your luggage look very old. Taxi from the airport to here was €50 and then got to reception here and €70 for tax!! Food- we are only BNB but breakfast is always cold , had to send to kitchen to be warmed in microwave still wasnt hot when bought back out. No hash browns! Or pancakes. Noise from the maids from 6am is unreal banging stuff around and trollys moving on the floors. Talking so loudly. Their cleaning cudboard is facing our room. No choice to get up. Would say this is the worst hotel we've stayed in. Views are really nice, pools are decent roof pool nice to sit by in the evenings. The onsight shop is ok for choice reasonable prices too. Bus stop to Corfu town is literally outside the hotel and cost €5 for 2 of us 1 way. Recommendations from receptionist for nice places to eat were really nice places happy with those. Not wheelchair friendly at all. All in all to end this i Would say this was not a 4 star hotel would be pushing it at a 3 star. More like a hostel than a hotel.

Atti

I would’ve given it a 3.5, if that was possible. The people from the reception were nice and we got a free upgrade to a full sea view room. The scenery from the balcony was amazing. The room and the hotel generally is in need of an update. Like other reviewers wrote, everything is old and at the end of their life. We had no WiFi reception in the room and there is practically no noise isolation anywhere. You can hear the guests walking by your room and talking, just as they would be next to you in the bed. The breakfast is ok, the coffee is horrible, and I agree with the other reviewers, this is not what one would expect from a four star hotel. To close on a positive note: the location is perfect, near the beach and there are great restaurants nearby.

Sidney H

It’s not horrible but definitely not good or worthy of 4 stars. Lacking basic amenities like water, toiletries, comforters for the beds, free towels… I would only stay in Paleokastriksta area in general if you have a car. There is no public transport around here and taxis to central location are 50€+ Only great thing about this hotel is the view.

Devon Granger

Fantastic!! Fantastic food choices… loving the pizza. Amazing views, friendly and welcoming staff. Bars everywhere, lovely quiet adults pools, lovely cocktails, filling snacks. Slept well, firm beds. Good air con. Cleaners are good. Wherever you go there’s an incredible view. Yes there are stairs a lot of them as it’s on a mountain and that’s clearly obvious in the photos before booking but we arent lazy and was good to walk all the food off so not complaining.

Diana Tonenchuk

We stayed for a week at the Mogan Princess & Beach Club hotel in Gran Canaria for a holiday. We came to celebrate my husband's birthday, which took place during our stay. Unfortunately, we didn’t even receive a simple “happy birthday” from the hotel. There is a huge difference in how the staff treats Spanish tourists compared to tourists from other countries. They practically kiss the Spanish guests’ feet, while others are treated with rudeness and disrespect—from the reception staff to the restaurant employees. The room service was terrible! Our bed linens were only changed on the fifth day after we complained at reception—and this is supposed to be a 4-star hotel! Throughout the whole stay, the bed linen was changed completely just once. The second time, they only replaced one pillowcase and the top sheet, which had holes in it. The pool wasn’t cleaned even once during our stay, and the small tables near the sun loungers were never wiped down. As for the restaurant, the only positive thing is the view from the window. The staff clearly have no idea about cleanliness or hygiene. Once, a wine glass was broken, and the waitress wiped the floor with napkins and then wiped the table with the same ones! The staff reserve the best tables for their friends, acquaintances, or simply for Spanish guests. Reception staff are unprofessional—some don’t even speak English, and some just ignore you when you approach with a question. During our entire stay, only two staff members were at least somewhat polite and helpful: the young woman who checked us in and a young man in a suit (unfortunately, we didn’t catch their names). But the worst of all was Claudia—every time I came to the reception desk, she simply ignored me. The only positives of the hotel are the beautiful views and the tasty, although repetitive, food. Everything else needs serious improvement. It’s hard to believe they have a 4-star rating! The animation program was terrible. One evening, a young female entertainer came up to my husband, snatched the cap off his head (which had his sunglasses on it), and started dancing in front of him. She nearly broke his expensive sunglasses!

Diane H

We arrived at almost midnight and were welcomed by a very friendly man called Roberto who explained everything to us and then directed us to a cold buffet as knew we must be tired and hungry . Our small room was quite dated but very clean. It was supplied with toiletries and a welcome bottle of wine which I thought was a nice touch. House-keeping arrive every morning to change sheets, towels and clean the bathroom. There was also much-needed air-con, a fridge, tv and hairdryer with ample wardrobe and drawer space plus lots of coat hangers. The view are utterly amazing from every room. They each have a balcony with seating and a table to enjoy the spectacular sea views. Around this all-inclusive site there’s 3 swimming pools in an absolutley beautiful setting. There’s seating areas with classy, leather furniture placed at every imaginable point where you can sit and enjoy the whole beautiful ambiance of the place. It’s spacious to move around. Lots of stairs but lifts are available. The pools are placed at different levels and the adult infinity pool area is just something else. There’s a few snack bars which are well stocked with toasties, hamburgers, salads, hotdogs , salad and cake and ice cream . Coffee and drinks too, all served by a very efficient and friendly lady. She does her job so well and the place is immaculate. There’s also another snack bar at the larger pool . There’s water Zumba activities and keep fit here every day. A full program including children’s activities and nightly entertainment. The main restaurant runs so well. The food choice is wide and really tasty, fresh and kept refilled by diligent staff. Your table is cleared immediately. All-inclusive is amazing . You won’t be disappointed!! The location is not for the faint-hearted . The hotel is placed at the top of a steep hill. There’s very little parking near to the hotel but a free carpark at the bottom of the hill which is about a 15 min walk away. I wouldn’t recommend parking on yellow lines nearer to the hotel as there are regular police patrols giving out tickets. We actually got one on the first morning but ce la vie. Our fault!! Very friendly parking attendant who was very sympathetic but it was out of his hands. There was nevertheless a regular fee bus to the nearby beach with another free snack bar if you’re all inclusive - very handy. The free bus also takes you to and from the nearby Mogan village, which is very picturesque. All in all a quiet and relaxing resort in a most serene setting. We enjoy walking, so kept fit walking up and down the hotel steps . There are many - but lifts are available. We also enjoyed the walk to the beach and back. The staff are second to none . I can honestly say everyone we met from the reception staff, the dining room staff and management , the snack bar staff, room maids and carpark attendant … were all .. not only amazing at their jobs but went out of their way their way to make your holiday special. Very friendly with some lovely personalities but all were always very courteous, polite and hard-working to make everything the best it can be. It really does make a difference . Wouldn’t hesitate in recommending this beautiful place and we’ll definitely be back .

Daria Blahut

We had a fantastic stay! The hotel is clean and the staff are extremely friendly and helpful — truly a highlight of our trip. The food was a big surprise in the best way: everything was delicious and fresh, which is rare for a large all-inclusive resort. There was a great variety of fresh fruit and different kinds of fish, all freshly prepared! The views are beautiful and very relaxing, pools are great!The rooms are on the smaller side, but they’re clean and well-maintained, which was perfectly fine for us. Overall, considering the price, this hotel offers incredible value. Big shout-out to the amazing staff — they really make the difference!

Èva Kovács

We really like Princess Hotels, and we were not disappointed this time either. Beautiful surroundings, wonderful location. Kind, smiling staff. Clean rooms, delicious, varied fresh food and drinks. The hotel's own bus takes you to the beach several times a day, and once a day to Mogán. An added bonus was that upon arrival we received information translated into our own language. Thank you very much for everything, we had unforgettable experiences and a lot of relaxation! See you again Princess!

Richard Rock

Hotel is nice and clean, we had a courtyard view room which the balcony’s are in a square. Not hotels fault but small Island limited space. Hotel has 3 pools. Outdoor family pool is freezing and Salt water. Indoor pool is hot and roof top pool is amazing but adults only. The hotel has an unusual set up as it’s on a main road and the family pool and hotel are separated by a road. (Access via a tunnel under road). While relaxing round the pool you regularly hear cars beeping each other which will annoy some people. There isn’t a beach but there are access points to the sea and the sea is decent. The food is decent quality and cooked very well by the chefs, although not a huge selection you would have to be awful eaters to not find suitable food. They have 3 restaurants (themed) which is decent. Outside the hotel turn left and left again there is a shop called Dave’s which is not ripping tourists off, and Irish bar etc too. Staff seem friendly. I would have rated it 5* if the family pool was either warmer or not salt water and a slightly bigger selection of food. Evening entertainment is ok, and good standard performers Overall a lovely destination for a family

Melanie Barnard

Just come back from a week here. Our family room was amazing had a jet spa tub in it great hit with the kids. Food was good. It's all inclusive very much the same which is what you would expect never went hungry good variety. Drinks were also good one of the best all inclusive hotels we have been too. Location is good quite close to everything. Friendly staff great entertainment! Can't fault it.

Marios Slakonis

Even though the hotel is a bit far from the main cities, the location is good because the bus station is right outside. The breakfast staff deserve all the best compliments. Very fast, professional, polite and discreet. When arriving to the hotel there was a big line of guests wanting to check in, because there was an old couple in front of the receptionist asking for information and he was simply replying “you can search it online”, instead of simply giving the information. When our turn came up, we asked if we are close with our friends, as we wrote it in both reservations, our friends asked during their check in few days before and we called about it few hours before our arrival. The receptionist said that we are on the same floor. The room of our friends was on the other side of the building. The room was not what we were expecting. Our view was an interior space where we were watching other rooms’ windows. The furniture was old and the walls dirty and bitten. We had no coffee maker only a boiler and no amenities. When we asked if they had toothbrush and toothpaste as we forgot to bring, they almost laughed at us and the same receptionist he did the check in for us, said that we can buy from the store next door. God forbid if you ask about hair conditioner, he will cackle. I believe the staff didn’t have an internal elevator, as they were using the common elevators and that made us wait a lot of time. Once 5 minutes +. We were extremely disappointed by the housekeeping team also. All the 7th floor had sparkling confetti and when we arrived late in our room, during our 3rd night to this hotel that people say it is a 5 star, we found our room full of confetti, piss drops in our toilet and a master key in our electrical socket. We took pictures and went downstairs to report it to the reception. Unfortunately there was the same employee who was “helping” us all along. We were speaking to him and as we had a line behind us, he rudely left from our side to help other guests to check in. As we were not leaving the line, he came back, gave as the email of the reception, told us to send an email there and he left again. In our last day to the hotel we came into the room to find a housekeeping report, with the arrivals and the departures of the floor and notes for every reservation. I might not have amenities like slippers, hair conditioner or toothbrush, but i have housekeeping reports! Good job everyone! Money well spent! I don’t think this is a 5* hotel and i certainly know that i will visit again Malta as it was beautiful but i would never come back to this hotel.

S C

Considering this is supposed to be a 4 star hotel, I was expecting a little more luxury. The all-inclusive package was very limited. Even a basic bottle of water isn't included under all-inclusive! My room had a few broken items: broken shower lever, broken sink plug. The very limited all-inclusive cocktails were premade by a machine and just tasted of syrup. The size and facilities of the hotel itself appear promising at first: Spa, outdoor pool, rooftop pool, small games room and different restaurants. But the timings are a bit crazy. The pools close so early! Noisy children are allowed to play in the spa for most of the day which takes away the point of a relaxing spa. Our room key card kept not working so we had to keep resetting it and eventually had to get security out to change the battery in the lock. The only good thing about the hotel was the local transport links. I had high hopes for this Maltese getaway, but I wasn't impressed with Qawra Palace I'm afraid.

Michael Bury

At first glance, the hotel seems to be good. Lots of pools, friendly staff, many amenities. However, this is just an illusion. In the restaurant, I noticed a few cockroaches, and in the following days I started seeing them more often—not only in the restaurant, but also in the hallways and in the room. I reported it to the reception. A man came with a spray, but he didn’t really know what to do about it. They changed our pillowcases and bedsheets. I was very understanding, but on the last day they took our wristbands and we couldn’t even get drinking water. I think that’s unfair. The hotel deserves 3 stars :)

Nagy Eskandar

I had a wonderful stay at this hotel! The food buffet was absolutely great — a wide variety of delicious options, all fresh and well-prepared. Whether it was breakfast, lunch, or dinner, there was something for everyone. The staff truly made the experience even better. They were incredibly helpful, friendly, and always willing to go the extra mile to make sure guests felt comfortable and welcomed. Overall, a fantastic stay — highly recommended for anyone looking for great service and excellent food!

Ahmad Badr

DO NOT BOOK HERE I would not recommend this place. the all inclusive breakfast lunch and dinner was very disappointing. I also witnessed restaurant staff touching pizza and food with their bare hands. Not very pleasant to see someone touching all the food on the buffet with their hands. Also there is no order you will be in line and 3/4 people just skip the line and go to the front. the gym isn’t decent and the staff took a very long time to respond for more towels, or soap. Half The charging ports in the room doesn’t work. And the bathroom has a poop smell that comes from the toilet if left open. The ac in the room is set to 82 degrees Fahrenheit you can’t change it, hotel has control over it. Which is not comfortable at all in the summertime. I would recommend a different hotel. I have stayed at a number of hotels that was cheaper and better in service and quality. Overall I would not recommend this hotel. I spent 330$ for 2 nights and was highly disappointed. It was a birthday gift for my mom who is older and needs a wheelchair. The wheelchairs at this hotel are extremely unsafe. We switched our first wheelchair because the footpads broke off and the 2nd wheelchair doesn’t lock which almost made my mom fall backwards while trying to sit down. If she would have gotten hurt the staff would have said there’s nothing they can do and they are not responsible. They take no accountability or responsibility for anything they just kinda tell you to suck it it or deal with getting hurt by their equipment. Do your self a favor and stay away.

ABC

Stayed for 6 days. Room, safety, and security were satisfactory. The environment was calm and peaceful. Staff were generally friendly, except on the last day when the short-haired receptionist was unhelpful to my sister over a small request. Service often took time, but overall it was a decent stay.

Luke Warren

I been this hotel twice now. The food is okay should have like Indian night, Italian night. But when I couldn’t find anything to eat they will always happy to make me something. The all inclusive drinks should stay on at least till midnight or 1am. Has all the hotels I stay in in Egypt has been later. I am coming back again. But I have heard that their is anthor wristband to get but never been offered etc even tho I stay with you and always coming back hopefully this year be different. Can not wait to come back. The diving at hotel one of best I been to swim with turtles in two separate dives

Sergey Drumov

If You Miss Pasta Every Day – This Might Be the Place for You I would recommend this hotel only if you’re really missing eating pasta every single day. Many of the reviews online are misleading — don’t believe everything you read. The food here leaves a lot to be desired. The kitchen makes no real effort, and variety is almost non-existent. There’s hardly any fish, and when there is, it’s clearly the cheapest kind. On the beach, they serve things like a sausage roll — but don’t expect real meat in that sausage. It’s questionable at best. The reception staff? All unfriendly, even rude at times. Don’t count on them to help you with anything — it feels like you’re bothering them just by asking a question. There is no animation whatsoever. And I really mean NONE. No entertainment activities, no shows, nothing. The only music you’ll hear is some background tunes at the pool — but that’s about it. Technically there’s some animation on the beach, but it’s extremely weak and hardly noticeable. The only real positive is that the rooms are cleaned well, and they give you bottled water regularly. That’s really the only consistent service you can expect. This hotel is rated 4 stars, but it’s more like a 2+ in reality. Maybe if they invested in proper cooking and guest service training, they could improve. If you’re seriously craving daily pasta and very low-effort service — this might work for you. Otherwise, think twice. There’s an amazing hotel nearby called White Hill — I’d recommend checking that one out instead.

Marcin Wawrzyniak

A very nice and clean hotel – I wholeheartedly recommend it. The staff make sure everything is just right. We’re very grateful for the warm welcome from Ms. Malwina, who was always helpful and smiling. Many thanks also to Victoria for the wonderful fun with the children.

Hanna MB

I just returned from a great week stay with 2 adults and 2 very young children. Staff were excellent with my children, very kind and interactive. Food was good - there was always something for us to enjoy at each meal. Drinks were good, I believe they have introduced a well thought out system where they only serve 2 drinks per person at a time to keep the queue moving at the pool bar, though they could benefit from a second person to make this even faster. Room and facilities were basic but very clean. Children’s playground could use an update as the flooring is uneven. Pool is not heated so a bit chilly in March. But this wouldn’t be a problem in the summer months. Life guard present, who does take the time to inspect and observe that rules are being followed.

Ross Baxter

A Fantastic Anniversary & Birthday Getaway! We recently stayed at Globales Tropical to celebrate my birthday and our 10th anniversary, and we couldn't be happier with the experience. From the moment we arrived, the staff were wonderful—so attentive, friendly, and helpful. While the hotel could benefit from a few more parasols around the pool, everything else was simply amazing throughout our 7-day stay. Having read some negative reviews before arriving, we were pleasantly surprised by the quality of the food and the genuine attention given to guests. It far exceeded our expectations. To top it off, we met another lovely couple who have become friends for life—just one more reason this trip was so special. Well done, Globales Tropical! We’ll definitely be back and will be recommending you to everyone we know. Thank you! Ross & Lorraine

MummaBear 619

Hotel was dirty and in disrepair. Pool area was disgusting, very dirty and parts of the pool walls and floor missing. Some parts had peeled up which cut your feet whilst swimming. Staff refuse to serve from the pool bar, so that's a pointless mention on their website. Food was mouldy, bland, undercooked and mostly unedible. Some staff were very rude and didn't speak English at all. Cleaning and gardening staff were very inconsiderate towards guests making a lot of noise from 7am every morning, they would play music from their phone loudly right outside our open window. A lot of singing and shouting from them whilst outside our rooms every morning. Had to ask for towels to be exchanged twice during the 7 days we were there, even though they say they are changed 3 times a week. No bin in 1 room. Cockroaches daily in our room. Broken glass under the beds. Broken plug sockets and parts of the wall falling off in the room. Cups and kettle supplied but no tea or coffee and nowhere to plug the kettle in anyway. Very strong sewerage smell at various points across the site, the worst being beside the pool and bar. Smell was so strong it put you off your food/drink. No air con in any rooms, fan rental quite expensive. Bathroom window opens straight out on to the street, flimsy blind is supposed to be magnetic but it just blows open in the wind. You can only order 2 drinks at a time so I couldn't go and do a bar run for our family of 4. We ended up spending over 1000 euros on food during the 7 days we were there because eating at the hotel for the first day made us ill. Did complain to reception staff but didn't change anything, same mouldy food still served the following breakfast. We did have toast etc every morning because we thought that was the only safe thing there.

Gemma Shepherd

Just got back from a stay at this hotel. I was apprehensive, especially after reading some of the recent reviews. I’m happy to report, I throughly enjoyed my stay. The apartment was fully functional, it had a fridge, tv and air con and I cannot fault it. Food, again, no issues. Breakfast is as expected, lunch and dinner had multiple options and I didn’t once go hungry. We ate at the hotel throughout our stay. The pool area was clean and there was no issues getting a sun lounger, could it do with a freshen up, yes but it didn’t affect its functionality. The staff were all friendly and accommodating. We didn’t really get involved in the entertainment side of things, purely a personal preference, we were looking for time in the sun and relaxation, we got both in spades. Anyway, the purpose of this review is take the negative comments with a pinch of salt! As a last minute break in the sun, in a prime location, it’s great value for money.

James Lyons

We had an amazing 2 weeks stay at Filion. There is nothing bad to say about our experience. The rooms are lovely and well attended. The food was a great variety and pleased all of the family - even the fussy eaters! The location is stunning and there is lots to explore in the area. The most impressive thing about the hotel though is the staff and the service that we received. The team are friendly, welcoming and went over and above to make our experience the best it could be. The reception team, the chefs, the cleaning team and pool bar team were wonderful. We would highly recommend.

Omar West

Absolutely fantastic stay, me and my partner had 10 days all inclusive (definitely needed more!), the food was consistently great, staff were all extremely forthcoming and happy to assist with any queries. Great place for families and couples! Was thoroughly entertained every night. Only criticism was a slightly leaky shower and WiFi was a bit hit and miss, bar that everything else was brilliant! Would definitely recommend any excursions!

KHATEREH GHASSABIAN

My son and me stayed at Filion Hotel last week and come back home yesterday. To start with, this is definitely not a 5-star hotel. I’m honestly not sure how they got that rating — at best, it’s a 3-star, so if you're expecting luxury, you’ll probably be disappointed. The rooms were spacious and generally okay. I think we were lucky with ours because we didn’t have major issues. In my room, the air conditioning was great, and I’d recommend keeping the bathroom door and the window open — otherwise it can smell a bit off, especially overnight. The hotel has three swimming pools. There were always enough sunbeds and space during the day, so no need to wake up early to “reserve” a spot. However, I’m not sure how often they clean the pools. My son ended up with a bit of a rash, mostly his hands and neck. Just something to be cautious about — might be a good idea to bring some cream or ointment, just in case. Food was a big letdown. I'm not a picky eater, but there were very few options. Just two counters — one with salads, the other with hot food — and the menu was more or less the same every day. I’ve never seen such limited choice at an all-inclusive hotel before. Entertainment in the evening was so-so. Not awful, but nothing special either — a few singers and dancers. Only one evening had anything for kids, so if you’re travelling with children, don’t expect much for them in the evenings. The beach is about 15 minutes away by bus, which the hotel provides regularly. It’s a nice beach, but you do have to go down a few steps. Just something to keep in mind if you or someone in your group has mobility issues. It was not easy to find a taxi to come back to the hotel and you need to call the hotel to arrange a car for you, really complicated. All in all, I wouldn’t choose this hotel again. For the price we paid, you can definitely find something better.

Marcin Kurabiowski

The hotel is very good standard. We love especially foodseas and sweet cakes. Comfortable to have a bus which delivered you every day to hotel beach. The best was pool bar and barman in glasses and suit. We take a photo with him.

Michał Symulewicz

Hotel is a little bit far from the sea but there is a bus transfer from the hotel every half an hour. Rooms are very clean and tidy with room service with cleaning every day. Service is one of the best we have ever experienced, with smiles and best attitude, especially bartender Vasilis.

Damian 00

Everything was absolutely wonderful! Despite some of the online reviews, I personally found everything at this hotel to be truly great. The hotel was very clean, the food was delicious, and overall, it’s a fantastic place for families with children — every evening there’s entertainment for the little ones, followed by shows for adults. The staff was very friendly, understanding, and helpful whenever needed. And I have to mention the view from our room — it was simply breathtaking, we were left speechless! Honestly, everything was amazing. The hotel offers everything you might need, and if you go outside, the beach is just a 10-minute walk away — or even 7 minutes if you use Google Maps. There are plenty of shops and restaurants all around. This hotel really has it all. I also want to say a special thank you to Melissa and her Guest Experience team for helping me organize a surprise for my wife’s birthday — cake, flowers etc, everything was arranged in advance over the phone before we even arrived, and they handled it all with such care and attention to detail. Thank you again, Gran Bali Hotel, for a truly beautiful stay. We will definitely come back, because we’ve been left with such wonderful memories. Damian.

Jemma Hibbert

Visited this hotel 3 times and enjoyed every stay. Stayed on the 4th, 12th and 23rd floor and seen some beautiful views. Also paid extra and visited the sky bar waw what an experience even better views from 43 storys high!! The hotel is 4 star with 3 great size pools plus 1 jacuzzi pool. Only ever tried the food at breakfast as ive only ever stayed b&b. ■The rooms are clean, spacious and modern ■ Bus stop outside the hotel ■ 5-10 min walk to the beach, mini golf, restaurants along the beachfront etc. ■There's restaurants, pubs, pharmacy and supermarket all within walking distance of the hotel. ■ It's a 20min drive to the strip but perfect If you don't mind staying out of the town as you can always taxi or bus it like we did. ■ Tallest building in Europe!!! ■ Outside lift that overlooks benidorm (cracking views) also has inside lifts with no view ■ x2 Pool bars ■ Entertianment in the nights outside by the main bar ■ Games room by pool

Sue Wiggett

Absolutely love this hotel, 3 times I have stayed here and have always been made to feel welcome! My kids also enjoyed being here, the staff are very friendly any problems they sort prompt and quickly! Very child friendly, great entertainment everyday! LOVE that the pool is emptied, cleaned every night. Food is great to. If you want a kettle etc on request they bring straight to your room! I will be returning again 🙂 great view of the 3 pools! 43 floors, fantastic view.

Aaron Salfairso

I recently stayed at this hotel and had a mixed experience. On the positive side, the services, cleanliness, location, and food were all excellent. The staff were helpful, the room was tidy, and the food options were great. The hotel is in a convenient location, which made getting around easy. However, there were a couple of downsides that affected the overall stay. The lift services were frequently under maintenance, which meant long waits or having to take stairs, fortunately we were staying on the 6th floor so took the stairs more often. Another major issue was the noise at night. Our room faced the outdoor stage, and the live music often continued until 11 PM, midnight, or even 1 AM. Unfortunately, the windows weren’t soundproof enough, so it was hard to get a good night’s sleep which is not convenient especially with young kids. Overall, while there were definitely some highlights, the noise and lift issues brought the experience down. I’d recommend this hotel if you're not sensitive to noise or if you're staying on a lower floor, but otherwise, it may not be the best choice for light sleepers.

Thomas Davies

Overall a Very satisfactory and pleasant experience at this hotel. At first arrival the size and architecture of the hotel is amazing and really looks premium compared to other surrounding hotels in the area. Went for a lads holiday and really didn’t expect much but the hotel really delivered a good experience for us. The bartenders were friendly, lifeguards very nice and helpful and there was plenty of nice guests at the hotel. The rooms were satisfactory. Decent bed with very nice air conditioning and a good balcony which demonstrates a very nice view of the place, Cleaners were very efficient and friendly too. Facilities were Ok, The shower was decent but would either be really cold or too hot but it is not the biggest issue. Was provided a lot of toiletries and the facilities in general did not lack anything. The pool however was amazing and delivered a very good experience to my holiday The location is also quite good. Even though it’s far from ‘the strip’ it avoids the hectic nature of it. It’s a good place to relax. Taxi to the Benidorm strip is around €12 which isn’t bad at all. Views are fantastic and not much reason to complain really Overall- I would recommend to anyone looking for a more premium hotel for Benidorm

Maxim Masliukivskyi

I recently stayed at this hotel in Mallorca. I can confidently say that the hotel lives up to its current star rating, but with a few improvements, it could easily be rated 4 stars. The room, like in most resort hotels, is not very big, but unless you've brought half your wardrobe from home, there's enough space in the closet and on the shelves for all your things. Unfortunately, the bathroom is a bit cramped, and the shower cabin might feel too small for larger people. Upon check-in, you're given reusable cups which you must use in the bars and snack areas. On the one hand, this helps the hotel identify that you're a guest and not someone who just walked in from the street for free food and drinks. But on the other hand, without the cup, you won’t be able to get any drinks included in the "all inclusive" package — you'd have to pay for them. Regarding the food, after 4–5 days you’ll likely have tried everything available. It would be nice to have 3–4 more dishes to add some variety to breakfast and dinner. Outside of meal times, you can't get any food except for drinks — you’ll have to go to another building of the hotel, which can be a bit inconvenient and frustrating at times. On the positive side, the staff are very kind and helpful. They speak Spanish and English, and if needed, there are also employees who can provide information in Polish, German, or Russian. There's a swimming pool on the hotel grounds (open from 10 AM to 6 PM), and also a football/basketball court, which is great for kids or large groups. The sea is just a 5–7 minute walk from the hotel. Overall, the hotel fully meets expectations for the price. With a few small improvements mentioned above, it could definitely earn a fourth star.

Darragh Byrne

I stayed at Globales Playa Santa Ponsa and overall had a decent experience. The hotel is in a great central location, just a 2-minute walk from the beach and close to local activities like mini golf, a waterpark, and an aquarium. Rooms are spacious and beds are comfy, but noise is an issue. You’ll hear everything from the floor above, and the glass bathroom doors are loud, especially at night. The all-inclusive drinks were a highlight, great cocktails and local beer on draft. However, the food can be repetitive, especially for lunch and dinner, so picky eaters might prefer the snack bar by the pool. One big downside was the weak air conditioning, just a vent system, not an actual AC unit. Also, the pool area isn’t secured, with an unmonitored side gate allowing public access. Decent for the price and location, but a few areas could definitely be improved.

Marharyta Honcharuk

The hotel was totally fine for the price. Don’t expect too much from a 3-star place, though. Yeah, some things could definitely use a bit of fixing up and a refresh. We went for the breakfast and dinner option so we could stay flexible and explore the island. It’s actually a great base to get around and see everything. The room was cleaned every day. The food was pretty much the same every day, but it was tasty. There were fruits, sweets, veggies, and meat. If you’re out and about all day and using up energy, it’s more than enough for a week. The staff were super friendly and polite. The beach is close, and we didn’t really use the pool. It was quiet on our floor, although one night we did hear some new guests arriving late.

Kate Pearson

Just back from a week all inclusive stay with my daughter, the rooms where clean with a balcony looking over the road, the TV was on the dressing table so you could use the mirror without putting the TV on the floor, the bathroom is tiny not even enough room to swing a cat but that’s not where it ends, I tried to open the bathroom door but it gets stuck and this is because the shower is so small with a shower curtain around it, when you take a shower you keep knocking the shower controls and the shower goes really hot or cold, the water from the shower floods the bathroom and that’s why the door doesn’t open properly as the wood has swollen at the bottom, not enough sun beds and if you do get to have a sunbed around the pool and feel like a snack you have to go across the road to their sister hotel to get food (lunch and snacks) breakfast was exactly the same every day with no variation and as for dinner it never changed but the worst of all of it was the food was not even warm, I had some plain pasta and put some butter and cheese in it but it wasn’t even warm enough to melt the butter!! I would not stay here again and it would of been cheaper to have a room only and go out and eat each day

Juile Berry

Fantastic hotel. Just come back. food fantastic. very clean. staff brilliant 3 hotel to go in. There is one down fall is the shower to small. but we managed, we would go again 10/10 weather was perfect