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Sales Team
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 21.00 hrs
09.00 to 20:30 hrs
09.00 to 17.30 hrs
10.00 to 18:00 hrs
10.00 to 18.00 hrs
Call:
Customer Service
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 17.00 hrs
09.00 to 17.00 hrs
Closed
Closed
Closed
Call: 0330 124 0424

Contact Us

New Bookings

For new booking enquiries please contact our dedicated UK Call Centre on 01244 957 723. We are open until 7:00 PM today.

Reservations Opening Times

  • Should you have a query and are yet to depart and/or wish to amend or cancel your booking please click HERE
  • If you are in-resort and require urgent assistance, please refer to your booking documentation.
  • If your query concerns a booking that has already travelled and returned to the UK, please email customerliaison@holidaygems.co.uk
  • For all other enquiries please visit our General Enquiries FAQ section for assistance.

    Other Helpful Links Which May Assist You

  • HolidayGems booking terms and conditions can be found HERE
  • For latest Governmental guidance concerning entry and exit requirements for the country you are travelling to and from please click HERE
  • Customer Care Opening Times

    For customer service related issues please call 0330 124 0424

    Monday - Friday 09.00 to 17.00 hrs

    Our Locations

    Please send post to our Dunkirk office

    Holiday Gems Ltd
    1st Floor Crossley Mill
    Dean Clough
    Halifax
    West Yorkshire
    HX3 5AX

    Holiday Gems Ltd
    14 Telford Court
    Chestergate Business Park
    Dunkirk
    CH16LT

    Holiday Gems Ltd
    1st Floor Dale House
    Tiviot Dale
    Stockport
    Cheshire
    SK1 1TB