Contact Us

• Should you have a query and are yet to depart and/or wish to amend or cancel your booking please click HERE
• If you are in-resort and require urgent assistance, please refer to your booking documentation.
• If your query concerns a booking that has already travelled and returned to the UK, please email customerliaison@holidaygems.co.uk

For all other enquiries please visit our General Enquiries FAQ section for assistance.

Other Helpful Links Which May Assist You

• HolidayGems booking terms and conditions can be found HERE
• For latest Governmental guidance concerning entry and exit requirements for the country you are travelling to and from please click HERE

Customer Care Opening Times

For customer service related issues please call 0330 124 0424

Monday - Friday 09.00 to 17.00 hrs

Our Location

Please send post to our Dunkirk office

Holiday Gems Ltd
14 Telford Court
Chestergate Business Park
Dunkirk
CH1 6LT