Antalya

Greta Sokolovaite

We had a truly wonderful stay at Viking Infinity in Turkey – it exceeded my expectations in so many ways! The hotel was exceptionally clean and well-maintained, creating a very safe and comfortable environment for both adults and kids. There were plenty of food options and activities to keep the little ones entertained, which made it a great choice for families. The staff were incredibly helpful – always nearby when needed, yet never intrusive. One experience that really stood out was an early morning walk I took alone by the seafront. I was dipping my feet into the sea with no one else around, and after a few minutes, a staff member discreetly showed up just to ensure my safety in case I decided to swim. That small act left a big impression – it showed how attentive and caring the team is. Despite the hotel being quite popular and busy, it never felt overcrowded. There was always enough space and plenty of food – their buffet selection is fantastic, with something for every taste. Overall, Viking Infinity is a great place to stay for a reasonable price. Clean, safe, family-friendly, and with excellent service. Highly recommended!

Elena Bodnarescu

Resort really nice, plenty of pools and nice slides both for kids and adults. Food was okay there were plenty of choices. It did lack on fruits selection. For an all inclusive hotel it does lack of bars to be opened after midnight. Bars are closing at different times during the day which leaves only a couple to run from 4 o'clock, therefore you have to walk a lot for a drink if you are by the pool area where the bar is closing early also causing massive queues for a drink. Very disappointed with coffee there was only instant coffee at all coffees machine and if you wanted a good coffee there was only a bar from 10 o'clock you can get one, imagine the ques as everyone wanted one. the staff lacks on speaking English, hence communication is quite difficult. You would ask for a glass of white wine and they would not understand. On a really bad note I would say the staff refused almost every request we done. they would not do it, only if you give a tip I asked for 2 tablets to be joined together and I been told they will do it only if I give €10 Overall a good holiday but left a bittersweet taste as they could do better.

Elvija Ivcenko

I was here with my family on May 2025. The hotel itself is massive, a lot of walk. Only thing - not enough information about entertainment on the evening or what's going on during day. We stayed there 10 nights and only at our last day there was staff going around and telling there will be foam party at the beach (otherwise we wouldn't know, same with evening entertainment). Lot of walk over the bridge. Rooms very beautiful, hotel very nice itself. Food - nothing special, but alright. Alcohol drinks - not very nice (only 2 people from bar staff made it ok). Even juices for kids were so strong that kids had to add water. Location - not greatest as not too much to do around unless you rent a car, but we checked this out before we booked, so it was not a problem to us. Giving it a 4 star in total :)

Luke Fox

This is a lovely place to visit, the food is good, the rooms are spotless and modern, the entertainment team are very good and friendly, there is plenty to do throughout the day with all sorts of activities. The evening shows are some or the best i have seen for a hotel. Would definitely recommend this place and i would love to visit again.

Connor

Me and my partner stayed here for 10 nights recently and we cannot fault this place. Everything was 10/10 food drinks staff entertainment rooms all fabulous we didn't have children but it's amazing for them too! We would highly recommend and we would definitely return. FABULOUS 🤩

g

This hotel is absolutely beautiful. It’s very impressive to look at. The rooms are nice and clean. The pool area is huge and features a number of water slides. The food can become a little bit repetitive after a few days but what is on offer is of good quality, always fresh and hot. The entertainment is some of the best we’ve ever experienced in a hotel, I can’t understate how impressed we were with the quality of shows and live music. There is a regular and reliable shuttle to the beach. We were a little disappointed with the shops in the hotel as the staff in there pester you if you go in which is frustrating as I personally feel you shouldn’t have to put up with that in the actual hotel. Other than that we had a very pleasant stay.

Md. Ali tanvir

stayed at this hotel for three nights in a family room in last 23rd of April 2025. The resort is located in side City, near Antalya, and is easily accessible to the bazaar and other street shops, either on foot or by mini-bus. There are many positive aspects of this hotel. The atmosphere is beautiful, and the pools and water slides provide a fun and relaxing environment for families with children. Additionally, there is an adults-only pool where you can relax without any disturbances from kids. Overall i am very happy for their hospitality And one guy worked in Irish bar mehmet he’s such nice guy and very helpful person. And reception lady sevgi as well.

Zg Zg

Very lush resort with excellent customer service from reception till bedroom! Love how attentive staff were at the restaurant. Came here couple weeks ago. The guy at the 24/7 snack area was very attentive and provided excellent customer service. The lady at the Guest Relations was also very helpful and thanks to her I knew more about the different cuisine restaurants and what time different events take place. Staff throughout in general were amazing though in the buffet area and were attentive to bringing us drinks etc, keep up the good work well done. But overall it was a very smooth experience with staff and smooth running of things, would recommend this definitely. Thanks for everything :)

Oliver Young

Crystal Sunset was an unforgettable experience — the perfect mix of luxury, comfort, and vibrant atmosphere. From the beautifully maintained pools to the delicious variety of food, every detail was thoughtfully designed to create a relaxing and enjoyable stay. The location was stunning, with sunsets that lived up to the name, and entertainment that kept the energy high throughout the day and night. A huge part of what made the trip special was Mustafa from guest relations. His energy, friendliness, and attention to detail went above and beyond expectations. Whether it was making sure guests felt welcome, or simply adding a personal touch to each interaction, Mustafa truly stood out and made a lasting impression.

Orla Morrissey

Looking forward to returning this yeat after an amazing stay last year. Kids club 10/10 / kids water slides and entertainment great. Drink selection amazing and cakes and pastries. Rooms very good and mini bar good selection.

Ник Под

I had a wonderful vacation there with my family! The staff were very helpful, the room was clean, and the food was fantastic. We especially want to thank a staff member named Christyna, who supported us at the rides in the amusement park. She was incredibly friendly and attentive. Highly recommended!

Bakdaulet Arynbekov

Our vacation was truly wonderful, thanks in large part to the incredible team of animators! We’d like to express our special gratitude to Zhuldyz — such a kind, bright, and sincere person. The children looked forward to seeing her every day, taking part in games, dancing, drawing, and simply enjoying every moment. Zhuldyz instantly connected with the kids and created a joyful and cozy atmosphere from the very first minute. It’s rare to meet someone who works with such genuine love and care. Thank you for your attention, your smile, and the unforgettable emotions you shared with us!

Azamat Aliyev (Staff)

We had a wonderful family vacation at this hotel. The food was delicious, and there were plenty of activities to keep everyone entertained. We loved the unlimited drinks and ice cream! The hotel’s private amusement park was a huge bonus. The staff was fantastic—special thanks to Aruzhan and Inna for making our stay extra enjoyable!

BearPLaY

Victory Be Mine Hotel truly exceeded all my expectations! Every aspect of my stay was impeccable. The dining experience was outstanding, with each meal being a culinary delight that impressed with its variety and quality of ingredients. I would like to extend my special thanks to Max, whose presence and attention to the guests made my stay unforgettable. His professionalism and responsiveness ensured a warm and friendly atmosphere throughout the hotel. Victory Be Mine has left only the most positive memories in my heart, and I wholeheartedly recommend this hotel to anyone who values high service standards and quality dining. I'm looking forward to the opportunity to stay here again!

Margarita Andreeva

The hotel is very good in terms of location, everything is available is close. The food is excellent 😍🫶🏻 many varieties of food 😍 the rooms are comfortable and beautiful 😍 The animators here are very cheerful and energetic (this is a very rare phenomenon) but here we were surprised. I liked it very much, we'll come to rest again From now on Only to you 🤍

Amirhosein Gh

Hi. My family and I stayed at this hotel from April 26 to may 3 at room 1113 . Hygiene was very good. Food was good . Entertainment was active. Service for room is very fast and suitable. Special thanks to madam nasim that guide passengers Every time they need.. and she was very kind and patient for us...

golrokh nazery

A Letdown – Not Worth the Hype or the Price We recently spent a few days at Crystal Waterworld Hotel in Antalya, expecting a high-quality resort experience—but sadly, it turned out to be one of the most disappointing hotel stays we've had in recent years. Rooms & Cleanliness The room conditions were far from acceptable. Furniture was outdated, beds were uncomfortable, and linens and towels were visibly worn and overused. The bathroom had ongoing plumbing issues—poor water pressure and unpleasant smells due to faulty pipes. It’s hard to believe this level of upkeep is considered acceptable in a resort that claims 5-star status. Food & Beverage The dining experience left a lot to be desired. Meals were repetitive, lacked flavor, and gave the impression that leftovers were being reused from one service to the next. There was minimal variety, and the overall food quality felt more like a budget cafeteria than a holiday resort. Even the drink selection was disappointing—low-quality options that were sometimes diluted and definitely not what you'd expect from an all-inclusive stay. At one point, when we asked for a dish to be refilled, the kitchen staff responded with “Too many guests” or “We’re too busy”—which is concerning. A resort should be equipped to handle its guest capacity without making excuses. Atmosphere & Safety Although advertised as a family-friendly resort, there were unsettling moments. Certain individuals were offering inappropriate or questionable services within the hotel premises, creating an uncomfortable and unsuitable environment—especially for families with children. Service & Staff Some staff members were genuinely professional and kind—Nasim and Olga in particular stood out and deserve recognition. Unfortunately, the overall guest service was inconsistent. Some members of management, like Oguzhan, came across as dismissive and unhelpful. At times, we felt as though foreign guests were treated with less respect than locals, which made us feel unwelcome and overlooked. Final Thoughts This resort has potential, but it’s being held back by poor management, lack of proper maintenance, and a careless approach to hospitality. For the high prices they charge and the reputation they claim, the experience was truly underwhelming. I wouldn’t recommend staying here if you value family, comfort, service, or a relaxing vacation.

David Begiashvili

Good comfortable rooms fit for anyone with nice views and amenities, variety of entertainment, an aquapark, pools (both indoor and outdoor), very close to the sea and there are changing rooms and quick showers near the beach for convenience, both chill spots and crazy parties at night. And the service is amazing with warm and caring staff. 5 stars easily.

Sahar Jamali

The hotel was very clean. It had great entertainment options. The atmosphere was friendly and peaceful. It's an excellent choice for family trips.

Стас Ким

I recently stayed at Crystal Water World in Turkey and had a wonderful experience. The resort is beautifully maintained, with clean rooms, lush gardens, and a wide range of pools and water slides that are perfect for both kids and adults. The beach is just a short walk away and offers plenty of space and loungers. The food was varied and delicious — especially the Turkish specialties. There were multiple restaurants and bars, so we never got bored with the options. The all-inclusive concept was really convenient and well worth it. Staff were friendly and helpful throughout our stay, and the entertainment team did a great job organizing fun activities and shows every evening. The only minor downside was that the Wi-Fi could be a bit slow in the rooms, but it worked fine in the lobby and common areas. Overall, Crystal Water World is a fantastic choice for a relaxing and fun vacation, especially for families. I would definitely recommend it and would love to come back!

Andrew Watts

Our visit: Mid March. Hotel: Excellent. Superb staff. Cleaned constantly. Good facilities and the food is excellent. Decent size pool plus indoor pool and it is child friendly with a good entertainment team. However: (1) If you like to take a morning or evening stroll along a promenade or into a local village for a drink/coffee with a nice view, or explore...forget it! The hotel is on a busy main road, surrounded by other hotels and with a shopping centre opposite. The beach is behind the shopping centre (shut, and I mean shut, until April). However: (2) A good priced all-inclusive week seemed good at first but it can attract all sorts of people. This includes those who over-indulge in the free drink. There were many occasions when my wife and I felt sorry for couples even older than us and those with small children - quite rowdy and noisy and into the early hours. The management seemed to turn a blind eye to this. Summary: A shame really. Lovely hotel but in a poor location (if you fancy exploring) and I shouldn't think there are many weeks in a year which could be described as quiet and relaxing!

Tanisha Setia

I would like to give 5star for this hotel. All the Services are fantastic and very quick. Cleanliness is perfect. Staff works really hard, really appreciate. I got balcony room which had fascinating view. They provide shows for entertainment every night. I am vegan and had lot of options for food as well. I did really like this hotel and services,Grateful👍Highly recommended.

Nimra Waqas

I really think that this hotel was a really nice and family friendly. The Service was great. Everyone was really happy. They were always fast service and never late to any of our meals. They work fast and very positive . The room cleaning was great. And the people were very nice, and the hotel views were amazing. Outside of the hotel, the parks and clubs that you could send your children to which was great. A variety of fruit ,food and vegetables amazing .Overall amazing experience and definitely would come here again.

Carol Richards

Lovely little hotel, very clean rooms. Food really good every day, loved having access to the beach down a private road. Wonderful beach with another pool, bar, restaurant and entertainment stage.

Alisha McNally

Really wish I could rate this hotel but I can’t. From 1 hour of arriving I slid on their tiled flooring in the bathroom which is a serious slipping hazard so beware if you are booking here. I badly hurt my foot which restricted me the rest of the holiday. I asked reception for help and they were 2 rude women and done absolutely nothing to help apart from try and charge me 20€ a day for a crutch until I could see a doctor which would cost me 165€ and take my passport until returned. Which I don’t think I should have paid for due to lack of safety in the bathroom. They sent up bath mats and a fruit bowl along with a get well soon card as an apology. The hotel has a shop in it which is a complete rip off, 6€ for a can of juice or 5€ for a packet of fags…. The entertainment at night is dreadful. The smallest stage I have ever seen with a projector. The location itself is a good distance from the airport but be prepared to be ripped off by shops and restaurants outside the hotel. On our 2nd last day we also had a cleaner from the hotel at our door asking for money. THIS IS NOT A 5 STAR HOTEL, photos are old

Victor Constantinescu

The hotel is advertised as 5 stars. The only 4/5 stars I would give for the size of the room, balcony, the freshness of the hotel and very helpful staff. I had a week holiday at this hotel at the end of September, all inclusive .The food is very poor, a very small selection of meat dishes and usually you need to stay in the queue to be able to get some, only one type of fried fish. No traditional good, Turkish cuisine.No labels on the food to say what it is , how is called and what it contains. Had a fried egg with pieces of shell inside. On the beach restaurant chicken tights are always undercooked, the soup is cold and the spirit drinks diluted. Restaurants are understaffed, a lot of young tourists students are doing the job of regular staff. The beach would be good if there were no rocks under the sand that comes from the vawe breaker that was recently build and is coming apart with pieces of concrete that are collected each day by the working staff.

Kev Hensh

So, Despite this place being a Spa resort, when we were told we had full access to the spa facilities, this was only to the pool and jacuzzi, and as the website indicates, the jacuzzi would be heated at the beginning and end of the season! Understandable in summer months to not heat either, but towards the end of October, the Jacuzzi water was freezing cold and unusable. I asked for the heating to be put on and got told "NO". A good selection of food was available throughout the day, but NOT at breakfast time......absolutely poor breakfast selection, and the majority of the cooked meals were cold or tepid at best, I could go on about the lack of entertainment and activities being non-existent, but , how this place gets a 5* status is beyond me! Rooms were great, staff at the bars and cleaning staff were awesome, but reception managers seem disinterested or preoccupied if approached with queries. They simply pointed me towards their Instagram page, rather than actually answering them. 🙄

Vladimir Koudritch

Stay in a Hotel for about 2 weeks. (Second half of May)The room was a good size with a good shower and side view on the seaside. Arrived after midnight and settled very quickly. A big minus has not been provided with any information or hotel plans by reception or in the room. The food was not the best in the beginning ,probably because the hotel wasn't fully occupied. But it got improved by the end of May because a lot of people moved in. Food and drinks are served for 24 hours in different locations around the hotel. The waitress and the barman is very friendly.

David Scott (Zepherreload)

Absolutely beautiful hotel, food was amazing, the verity of food will please anyone, all day and night there are plenty of buffet on so if you miss one you'll not have to wait long for something to eat, the staff are very helpful and friendly, they have a private beach although it's rocky and wasn't for me, there is a smaller beach 5min walk away, the only thing I didn't like was 1 the steap hill to Reception, and the beds was not comfortable enough for me, but I'm used to memory form. Other than that, I'd definitely recommend this place.

sasha todorov

For a 5 star hotel I am very disappointed with my stay. The staff were very abrupt and rude at times (except a few that made an effort) and we were often greeted with ‘where you from’ instead of hello or how are you. The man that took us to our room literally put the suitcases in the room and walked straight back out without giving us any information apart from ‘use your birthday for wifi’. We saw orange stains on the white bed sheets and towels which you most definitely would not expect from a 5 star hotel! Having a shower wasn’t always pleasant as there was a sewage smell coming from the drain when you turned it on, as well as the water running cold when you are in. The food was very disappointing, we were all inclusive and so wasn’t surprised to see a buffet but the food options were the same every day and very greasy and oily and quite often cold despite being kept in metal heaters. The food catering for english were chips and spaghetti every single day, even at breakfast. There were also very few labels on food which is concerning as you don’t know what you are eating and is very unhelpful for those with allergies and dietary requirements. Drinks advertising is very misleading, there are photos of lovely looking cocktails around The hotel but there were a lack of drink options apart from the lobby bar. The drinks were also unbearably strong so you couldn’t always enjoy it unless you drink beer the whole time. The entertainment board was not updated for the duration of my 7 day stay and so did not know what To expect, when we did watch the entertainment we were very disappointed at the quality and length of entertainment with it lasting only 20 minutes at most. The private beach and pool areas were nice but the pools were freezing cold so not pleasant to swim in. This hotel does not cater for English people and so I would not recommend to anyone unless you are Turkish or Russian as then you would be treated nicely and the music will be to your taste. Overall this was a disappointing experience and would definitely not consider this a 5 star hotel, perhaps more a 2-3 star at most.

Me

The room facilities are great, the comfiest beds and pillows plenty of room for the family, rooms are cleaned and bed changed everyday. Mini bar stocked up every morning. The hotel itself is beautiful, and exceptionally clean. The wet and wild water park is excellent for the kids and the food in the snack bar is lovely. Excellent value for money in my opinion and would definitely stay again. Guest services were helpful.

Sheni Ulanova

I recently stayed at Aska Lara Resort & Spa and wanted to share a review based on our experience. The rooms are definitely on the older side in terms of style, and unfortunately, the bed was quite uncomfortable. However, the overall hygiene was excellent. Housekeeping did a spotless job every day, and the cleanliness of the entire room and facilities really stood out. We stayed in room 1441. The water park is a major highlight of the hotel – well-maintained, fun, and a great feature especially for families. The food quality was generally very good. Each day, meals were presented like you’d expect at a gourmet restaurant, with a wide variety of choices and excellent flavors. However, it’s worth noting that almost none of the food is kid-friendly. If you have a picky eater or a child with allergies, the options are very limited. All baked goods contain dairy and egg, and even for coffee, there’s no plant-based milk alternative by default. If you or your child have allergies, the hotel can provide plant-based baked food, but you need to request it in advance by filling out a form at Guest Services, and wait for it to be prepared. While this is helpful, it would be much more appropriate for a hotel of this standard to proactively offer allergy-friendly options – including baked breakfast items, ice cream, and milk alternatives for coffee – without requiring special arrangements. The staff were consistently friendly, polite, and genuinely helpful throughout the resort, their professionalism and positive attitude made a big difference in our overall experience. Overall: While the hotel has some strong points like cleanliness, a great water park, and high-quality meals, it falls short in terms of comfort and inclusivity for dietary restrictions. Families with allergic children or those following plant-based diets should be prepared to plan ahead. With some improvements, Aska Lara could offer a more inclusive and comfortable experience for all guests.

Hava Dungyova

Rating: ★★★★☆ (3.5 out of 5 stars) I’m currently staying at Aska Lara and, based on my experience, I’d rate it around 3.5 stars. I travel to Turkey every year and have stayed in many 5-star hotels, so I do have a fair point of comparison. The hotel is clean, the staff are polite, and the facilities are generally well-maintained. However, the food has been underwhelming — not much variety and repetitive throughout the stay. Compared to other 5-star resorts I’ve visited in Turkey, it definitely falls short in the culinary department. One thing to keep in mind is that the beach is not directly accessible — you have to take a shuttle, which is often busy. If you’re travelling with a pram like I am, it can be quite difficult to manage. Overall, it’s a decent resort, but I wouldn’t call it a full 5-star experience. For the price, I believe there are better options in Turkey that offer more value.

Sunil Chauhan

Overall a lovely stay. Facilities were all clean and well maintained. View from the room balcony is great. Staff were all really friendly. For me I am a fussy eater and for the week I stayed I had all inclusive but a lot of the food was more like posh style food where it’s a small portion. For me I don’t want that, I prefer big sized portions but some people would prefer the posh small sized portions. I still found some food each day that I enjoyed. Desserts weren’t great. My main complaint would be the wait times to get served at any of the bars and also the starbucks. Clearly not enough staff at the bars and starbucks. A lot of the time the starbucks is a 20 minute queue. The area where they show live football is also away from the bar which was also annoying. Overall it’s a lovely hotel, they treat cats really well and the staff are very nice. It is very clean and you feel safe. Lots to do around the hotel as well. Just the wait times are long at the bars and Starbucks.

Victoria Lim

Our stay at the Aska Lara Hotel was made unforgettable by the wonderful restaurant team. From the first moment, we were welcomed by warm, attentive staff who made every meal a joy. We also loved the hotel’s bar—cozy, with delicious cocktails and friendly bartenders who remembered our favorite drinks. Their smiles and genuine hospitality made it the perfect place to relax. The service was flawless—dishes were cleared promptly, special requests handled with care, and every interaction felt personal. The food was equally impressive, offering a delightful mix of local and international flavors. The restaurant team truly set a gold standard for hospitality, making our stay even more special with their kindness and professionalism. I want to leave a thank you note to the staff: BEKIRBEY RESTAURANT MUDUR, YUNUSBEY, KODIROV YODGORJON.

Nic Wilding

After a week at the Ramada Resort there are some pros and cons. The room was fine but the balcony was only 2ft wide. The room was in a bad location as it was above the indoor bar/lobby area which was full every night and very noisy. There was no chance of getting to sleep before 1am and on one particular night it sounded like a fight broke out where shouting and screaming was going on til almost 3am. The food was OK and you wouldn't go hungry and the staff were lovely and really friendly. It was a little out of the way location wise but the No 5 bus from outside the hotel will take you into Side itself and the Old Town/harbour area is worth a visit. We used the Spa and had a massage for 5 days which cost us around £250 for 10 sessions so always haggle to try to get the best price. We went in March and although the weather was glorious the pool was absolutely freezing. The Animation Team tried to get everyone involved in activities and were chatty. A mixed bag really but it was mainly the noise and the rowdiness of a few other holiday makers that spoilt it really which is not the hotels fault.

Carmen FD

This was a great hotel and great holiday! The room was ok, not super up to date but it was good. The air con was working perfectly, everything worked ! The food was divers and very good , tasty. Everywhere is very clean , in the food court and at the pool area. We were a family of 2 adults and one under 2 year old baby. If you go for the all inclusive , you also get the lunch at the beach bar so you don’t have to go back to the hotel! The ride to the beach was for free and the driver was very nice and pleasant. You can also walk to the beach it is a 10 min walk. Everything was good for a good holiday. There are shops and kids club in the hotel too, everyone is very nice , especially the man who runs a designer outlet ( i cannot remember his name) but he was very nice and accommodating! ! We recommend this hotel !

Holly Sharpe

Ant infestation in room & in bed, cold water for showers every day, food was awful and staff were unhelpful. Hotel is in the middle of nowhere and basically on a building site. No shops nearby that were open in the evenings either. How it is a 4 start hotel I will never know. Arrived to the hotel around 9pm to be told to sit down, have a drink and wait for our room key whilst everyone else behind us were being given their room key’s straight away. After 30 minutes we got up to go back over to reception to find out what was going on, and was then told to sit down again and wait longer which we refused and again asked for our room keys. We were very hungry at this point so asked about food, to which the member of staff laughed and said soup. I thought he was joking and that they would’ve put on a bit of food for late arriving guests. I was wrong and all they had was ‘night soup’ which wasn’t on until 11:30pm. So we walked down the road around 25 minutes to where there were supposedly some shops, it was all shut up and completely derelict. Came back for the ‘night soup’ which was just watery soup and stale bread. The food in the restaurant just continued to get worse, we lived off chips for the couple of days we were there before deciding to leave early, and we are not fussy eaters. Chicken pieces were purple and undercooked, turkey ‘kebab’ was full of fat and grissle. Very little vegetarian options too. All inclusive drinks were awful as well. When complaining about the ants in the room there was no apology from the staff, just said they will get the cleaner in. No offer of being moved rooms etc. We decided to book a flight home after 3 days as we couldn’t take anymore. Worst holiday we have ever been on, would not recommend to anyone.

Michael John

Stayed for a week recently from UK for solo trip. Pro’s - Staff are friendly - Hotel is quite nice and rooms are okay (although on the small side) - Pool is nice - Few bars - Food was nice and had a few different options each night Cons - Far from most things we rented a car - Not a lot of alcohol choices - Have to pay for internet (free in the lobby) - There is no night entertainment apart from a little few dances for kids. - Beds are not comfortable - The house keeping never once changed my bed the whole week and when they made the room. I’ll attach a photo of how they left it. - I had to ask reception for the house keeping to refill the fridge - Aircon/hearing wasn’t great and was cold at night - In the evenings everyone has to sit in the reception foyer as there is a very small ‘entertainment’ area. - In the twin room the The headboard is designed for a double bed so where the light and switches is installed it’s just above your pillow making it awkward and can bang your head.

Francesca Sharpe

AVOID If i could give the 0 i would. This is the worst 'holiday' I have been on. We arrived at the hotel around 9pm to be told to leave our suitcases freely in lobby and go and have a drink whilst we wait for our room, other guests who arrived at the same time were being checked in without being told to wait. We went back around 30 minutes after to be told no and go and to sit down and have another drink. At this point my partner refused and again asked for our room keys which they then handed over. We were very hungry so my sister asked the staff is there was any food and the staff member laughed and said soup to which we though he was joking. We then later learnt this wasn't a joke and there was "night soup" at 11:30pm. We then decided to walk to the shops that were supposedly open and nearby. We walked for 25 minutes to be greeted by building site after building site of hotels and all shops and restaurants shut. We quickly realised that this was the only hotel open in the area. We went back and waited for night soup which was cold watery soup and stale bread that seemed like it had been left out all day. The food in the restaurant got worse as the days went on, none of us are picky eaters but this was awful. We lived off potatoes and pasta for the days we were there, the little choices of meat they had was undercooked, chewy and purple.There was nowhere else to go for food without travelling 20+ minutes in a taxi or on bus which wasn't properly advised. The all-inclusive drinks were also not great. Our Rooms were infested with ants all over the bathroom floor which then made their way across the room to the dressing table area and beds. There was cold water in the showers every day not matter what the time was. When making the complaints about the rooms were just told that they would send a cleaner in. No offer of being moved rooms or apology from staff. We made the decision to book flights home after 3 full days of being there down to all these issues we were having with no help from staff. We were all unhappy and stressed over the feeling of wasting money of this holiday, the lack of things to and lack of food. How this is a 4 star hotel is beyond me.

caitlin Brayford

Just come back from being here for 10 days with some of my family, we really enjoyed our holiday here other than a few issues, the rooms were great for what we needed them for and found the beds to be extremely comftable and had great sleeps.. Food was very repetitive but still a little of something we would all eat, the cleaners were great and always smiling and happy to say good morning and hello everyday without fail, plenty of water and coffee essentials everyday which was great.. Bar staff were good but a little moody and just felt like they didn't really want serve you.. entertainment was okay the 3 mains Reps that were there all day 2 males and the lady were great,always up for a chat and polite but the downfall for us was the entertainment manager himself felt he was extremely rude and quite discriminate towards the fact we were british and he purposely kept talking to my husband in turkish knowing full well he was told several times he was british and just found it funny and laughed about it, this was brought to the attention from ourselfs to other Reps as we felt this was very rude and really upset us but nothing was done about it and no apology was even made or a explanation... overall I would say the holiday and hotel itself is good for what you pay but just be mindful if your british as that's what we found extremely Hard and disheartened by it..

Jeanette Powell

It was good holiday thank you to staff who made us wecome and thank you ismail and suleyman Animation good food good with good variety and warm we would return to to this hotel. Pool areas clean with plenty of sun loungers 👍👍👍👍

Jeanette Powell

Nice hotel not big not too small Beach it not so far a way just 10 minutes to walk Shoping Street straight outside hotel food is good an variety of also good and warm Hotel is clean Staff very nice an friendly Greating to Ismail and suleyman, samet

Stina Lindqvist

A nice and cozy hotel, albeit a bit shabby. Nice outdoor spaces and children well taken care of. The food is good and the evening shows are excellent. Some of the staff are ready to favor some customers due to large tips and thus treat others rudely. Some of the staff are super nice again! Special mention to the ice cream lady, the slightly older cleaning man and the evening bartender at the pool bar (younger). I would go again! An affordable clothing store opposite.

Chris C

I think the main reason there are so many bad reviews for the hotel is due to the classification as a 4* Hotel. In my honest opinion, it is not a 4* and probably best rated as a 3*. Overall, the hotel interior is quite dated as are the rooms. I stayed in a room with laminate flooring which seemed nicer than the ones with carpet. Room cleanliness was very hit and miss. The floors weren’t cleaned daily. If you walked barefoot in your room then the bottoms of your feet were black. It states that 1L of water is provided daily, but some days I received none or only 0.4l. Not a big issue as there are plenty of fridges dotted around the hotel with water, but you’d expect consistency from a 4* hotel and not having to fetch it yourself. Ash tray outside room was emptied some days and other days just left full. Beds were fine and quite firm. Had a leaky shower and the cleaner would use the foot towel to mop up all the water meaning I had a soaking wet floor towel. However, the showers are very powerful and hot which is a bonus! Staff overall were good. Luckily we knew one of the staff from when he worked at another hotel, so he looked after us in terms of providing drinks to our table etc. A couple of other waiters also looked after us once we tipped them. The lady who worked the breakfast on the outside grill was fantastic and looked after us very well also! We were never pestered for tips, but as you’ll find at any hotel, if you tip you will receive better service. Downside of the hotel staff were the people pestering you for photographs, tattoos, hamams and the cocktail / ice cream bar, but this also happens at other hotels. Food is very repetitive. Breakfast is good, the usual breakfast items and outside on the grill you can get omelettes, fried eggs and pancakes, along with chips and onion rings. Dinner and tea you’ll see a lot of the same daily, including chicken (often in a sauce), Turkey roll in a sauce, pasta and sauce, vermecelli. If you are British you might be better off sticking to the grill outside where Pizza, hamburgers, meatballs, Chips, Chicken Kebab, Chicken wings, Grilled fish etc is served. Didn’t try any cocktails or other drinks as I lived off whisky and coke which was fine. Very limited number of Brits here but we did stay the first 2 weeks of November so that is probably why. So, overall, not a 4* hotel in my opinion (having stayed in lots of 4* hotels). However, value for money is fantastic, despite my complaints. The hotel stay for 14 nights all inclusive worked out at approximately £30 per night. It really is the saying “you get what you pay for” – which at the Dosi is no frills but enough to enjoy your stay. Would I stay here again? If the price was right, yes. However, if there were other 4* hotels with only a marginal difference in price, I wouldn’t and would book elsewhere.

Michell Evans

We stayed for a week in a 3 bed swim up room. The hotel itself is very well equipped. The room was brilliant, nice and clean, the house keepers kept the supply of soft drinks topped up all week. The food was good at the hotel, if a little stressful if you went during the busy periods, if you went after the rush it was far more relaxed. We didn’t use the main pool at all, which says a lot about the swim up room pool. The occasions we walked past though, it was very slippy so I suggest pool shoes to try and combat this. Also the flooring in general was very slippy when wet throughout the hotel. The location wasn’t the greatest in terms of getting out and exploring, unless we didn’t venture far enough. We did find a beautiful restaurant on the sea front called Star Beach Club which was extremely good food and value for money. We had a holiday rep looking after us called Sergio, we lost a suitcase and he worked hard to locate and get it returned for us, brilliant service from him. The beach bars on the island seemed quiet, I think these could’ve been utilised better and made to be more inviting, they kept the lights off until people wanted to use the area. We hired a gazebo which was serviced for a day, brilliant service, they kept our drinks topped up and even brought us all lunch which was delicious. Overall it was a nice stay and no real issues at all.

Mick Chapman

The hotel is really nice. Great pools and slides for a family to use. Food is decent for an all inclusive but the dining hall is very busy on an evening or it was on the May bank Holiday week. Could be a bit noisy due to the amount of people in the dining area.

Scattynanny

This is our second visit, and we have already booked our next trip for next year. We stay in the swim up room as it's more private as it's separated from the hotel so if you need a nap you don't get disturbed by passing guests. The hotel is spotlessly clean. There are cleaners endlessly working, and you won't find mess anywhere. The private island is amazing, and to spend the day on a cabana on the beach and to be waited on and nothing too much trouble really is a special touch. On-site in the shops is rather expensive, obviously, but there is a supermarket up the road from the hotel.

Ryan

Amazing value – we had such a great time! There's so much to do, with the island nearby as well as everything available at the resort. The schedule for activities is clear, and most things are included. The food on the island was very nice, and the majority of the staff were lovely. I’ve never seen a place cleaned so frequently – as soon as you put your glass down, it’s taken away! The hotel was spotless from top to bottom. The rooms were of a good standard; just be aware that duvets aren’t used – only blankets. Would definitely consider visiting again!

BSAV

If you want to go on holiday to have a good time do not come here and waste your money. Its a big scam this should be 3 stars not 5. I have been to 3 stars which were 100x better. You have to wait in the queue for drinks and food and even for a soft drink. Honestly don’t waste your time and money coming here. All the staff look miserable. Don't allow yourself to be fooled by the beach bars and all the “extras” that you have to pay for … £740 for a week you have high expectations as its a “5 star” but its no where near worth the price or hassle coming here.

LJH James

All staff here were absolutely wonderful from Waiters to Entertainment, bell boys and Cleaners. All were just so hard working and I made a point of thanking everybody each day and tipping as many workers as i could. Young Waiter Alex and his friends were magnificent, all Such a credit to the Limak. Food excellent. Life Guards excellent and really friendly. Reception staff excellent and Dancers /Entertainment team perfect. The Bar staff are just ace, absolutely wonderful guys, sadly there were two rude Bar guys (the rest as I said were just amazing) , the one with the white shirt and Pony Tail was pretty rude to me for no apparent reason and another one kept making derogatory reference and comments to my sporty physique which got rather annoying after a while and quite personal. Football Teams during the Easter Holiday ruined it for us. Many of them, very rude, hanging around during the day in gangs around the hotel when not playing football, play fighting quite aggressively right in front of us and throwing things at each other, also shouting silly things at people at night as they walked by. One night the whole Football club (including parents and staff and all age groups) jumped the Queue for the restaurant and trampled over us whilst we queued up, no hotel staff to manage this as it was chaos. Unfortunately would never use this hotel again for this reason which is such a massive shame as I love the hotel and the amazing hard working staff. Maybe If they could confirm that there would be no Football teams in August we would return for sure.

lewis dunn

The service is high quality and the staff is friendly. The food is delicious and there is a lot of variety. We really liked the relax pool, it is a really comfortable and quiet area. It is a pet-friendly hotel, there are cats everywhere and cute little turtles, this is very cute. The animation team is great, the canoe race was very fun. The show was great, the party was fun, the Greates show was great. When we first arrived at the hotel, they gave us a small hotel introduction card, but I wish this card was more detailed. Everything is great

katiana

very good hotel, we have been coming here for several years. this year with children of different ages. every child has enjoyed themselves from morning to night. slides, mini club, swimming pools all great! in the evening there is a mini disco for them but also different shows in theme and also kids dance show with nice characters. what fun this was for the children. also on the lawn there is a lot extra to do for the children such as children's party in the evening. AMAZING HOTEL FOR CHILDREN!

Thangaraj senniappan

Our family had an absolutely amazing time, and we can't thank the staff enough for their incredible dedication and warmth. Every member of the team was hardworking and genuinely friendly, making our stay truly special. The food was outstanding, and our kids loved every moment of their time here. A special mention to Taylan at reception, whose kindness and willingness to help always came with a smile—making a huge difference to our experience. The hospitality throughout was excellent, and we are truly grateful for the memorable stay. ---

John McCurdie

Amazing place with incredible staff. Didi and Jamal made some unforgettable experiences throughout all of the entertainment and activities. Always smiling, laughing and making us feel welcome. Would definitely recommend to everyone. Good food and plenty of activities to keep everyone happy. Hotels is clean and all staff is attentive

Aswin kuriakose

Overall, my stay at the hotel was really good. The room was clean and well-maintained, and the breakfast was absolutely amazing with a great variety of options. We also enjoyed the restaurant food — it was tasty and well-prepared. However, a few things were disappointing. Despite being eligible, we weren’t offered any team member discount for the bar or restaurant, and when we asked about it, the request was rejected, which was quite disheartening.The room assigned to us appeared to be designed for guests with disabilities, which wasn’t ideal for our stay. Additionally, there were no welcome cookies provided (which we were expecting), and basic amenities like a toothbrush and toiletries were missing from the room. A few small touches could have made the experience even better.

Durreshahwar Jawaid

My stay at the DoubleTree by Hilton Antalya was truly enjoyable. The rooms were spacious, clean, and offered stunning views, making my stay very comfortable. I loved the variety of dining options, especially the delicious local dishes. The pool area was a perfect spot to relax, and everything was well-maintained. The hotel’s location was ideal, close to the main attractions, making it easy to explore. What stood out the most was the staff—they were always friendly, professional, and ready to help. Overall, it was a wonderful experience, and I’d definitely stay here again on my next visit.

Florian Böhm

While the hotel offers some great amenities, I wouldn’t classify it as a true five-star experience. The facilities are well-maintained, and certain aspects of our stay were enjoyable, but there were also notable shortcomings that affected our overall impression. One of the first things you expect from a five-star hotel is exceptional service, particularly at the reception. Unfortunately, our check-in experience was quite underwhelming. The front desk staff did not seem particularly welcoming or enthusiastic, and there was a lack of warmth in their approach. It felt as though we were just another transaction rather than valued guests. In contrast, the staff at the spa and those working at the entrance were much friendlier and more accommodating. Their professionalism and kindness improved our stay significantly. The restaurant offers decent food, but I found it to be somewhat overpriced for the quality provided. While the menu had variety, the value for money was not quite there. That being said, the real highlight of the hotel is its pool facilities. Both the indoor and outdoor pools are fantastic—clean, spacious, and perfect for relaxation. Overall, while the hotel does have its strengths, I expected more from a five-star establishment. With better service at reception and improved value in the restaurant, it could truly live up to its rating.

Haifa M

Unfortunately, I had a very bad experience with this hotel. I booked through Booking.com and traveled six hours by car to get there. When I arrived, I was shocked to find that my reservation had been canceled without any prior notice. Even worse, the staff accused me of using an invalid credit card, which is completely false. I used the exact same card for other bookings before and after this one, and it was accepted without any issue. It’s clear that the hotel made a mistake with the reservation, and instead of taking responsibility, they tried to cover it up with false claims. This situation caused me significant inconvenience, unexpected costs, and disrupted my trip.

Danny Kim

Have you been this hotel? Well! I would love to visit this hotel..because of staff! His name is Mr. Baransel! All the time! He was so thoughtful, kind and patient. I would like to visit this hotel again because of him! I would like to thank him for his kindness, great service and his smile! God Bless to all staffs!

Andre Lewandowski

We spent an unforgettable week at this fantastic resort and are absolutely thrilled! We received a warm welcome upon arrival and immediately felt welcome. Check-in was quick and seamless, and the staff was friendly, courteous, and professional at all times. Our room was an absolute dream – modernly furnished, very clean, and with a breathtaking view of the sea. We particularly appreciated the little details, such as the daily attention to detail in the room and the high-quality furnishings. The resort itself is beautifully landscaped, with lovingly tended gardens, spacious pool areas, and direct access to a paradisiacal beach. It was never crowded, so we were always able to find a quiet spot to relax. The dining options even exceeded our expectations: From the extensive breakfast buffet to the evening dinner in the various restaurants – everything was fresh, varied, and of the highest quality. The excellent service and the consistently attentive staff deserve special mention. The leisure activities are also first-class: Whether it's morning yoga, water sports, wellness in the luxurious spa, or exciting excursions in the surrounding area – there's something for everyone. Boredom is definitely not a possibility here! In conclusion: This resort is a true gem, and we can wholeheartedly recommend it. If you're looking for peace, relaxation, and first-class service, this is the place for you. We'll definitely be back!

Tester

I visited the hotel for the conference event. It was a really nice hotel, all the facilities like a pool, restaurants, cafés and many other stuff. The staff was amazing. The food was great. Rooms were nice, but the view was amazing. Also, it is connected to beach Overall the experience was great.

Trish Cowhig

Staff have been amazing. The hotel is really nice so much to do. Food is nice you just have to try different things. Pool areas are really clean and loads of sunbeds so no having to rush to get one each morning. Will definitely visit again

Sweta Kannan

Had a great stay at this hotel, the atmosphere was very lovely and there was a lot of activities to do. All of the staff was very friendly, helpful and made sure to keep the environment lively and included the guests. The live music and dancing was amazing, as well as the aqua gym and the karaoke night. Ali was particularly helpful and lively, it was very evident the staff enjoyed working her and were very attentive to detail and ensured we were having a good time! Would definetly visit again!

Melissa Kelly

Excellent service, food has been great with lots of choice. Entertainment team are fantastic, especially with the children. Cleaning services have been amazing in the rooms, towels and fridge always restocked. Will be coming back.

Picnic Blanket

There's a lot of context in this review on why it deserves the 5 stars. We arrived very late (2am) and were very tired. We knew we had to pay for aircondition/wifi/safe separate but didn't realise it was cash only. They told us we could pay the next day but luckily we'd withdrawn lira at the airport.Despite knowing about the air con it does sour the checking in process having to spend a chunk of money on arrival. I have a good idea why they do it this way but that's another story... Our room was clean but smelled like cigarette smoke, the fridge didn't work and the shower flooded the bathroom until I had unclogged the hair inside the drain filter.  We woke up  unhappy and this would have been a 1 star review if not for the helpful staff. We complained and were promptly offered another room: -This room didn't smell -The fridge was so good it turned our drinks into slushy-The shower was miles better. -The view from the 4th floor is fantastic with the flowers reaching to the top of the balcony. - The air con works and gets the room properly cold. It does rattle quite a bit but you can take the front panel off and DIY it a bit with bits of paper. Totally quiet afterwards! - great location with dolmus buses going into the old town but also directly to Nova Mall and also to Manavgat. - The pool was ALWAYS clean, even at the end of the day. Lots of discarded pool inflatables  you can use that are left by previous guests. We don't reserve Sun beds but we were always able to get one even if we arrived back at the hotel at 3pm. - all the staff are friendly! - the shop and bar have decent prices. Not as good as the many local supermarkets but definitely worth it for the convenience factor. - The hotel is not in one of the main tourist strips which made the area much nicer to walk around. We had plenty of opportunities to visit actual real Turkish shops. - The hotel transfer bus goes to a lovely clean sandy beach which has drinks service. - Lots of cats to cuddle! None jumped up on the tables. Very well behaved. - If I had a choice I would not eat breakfast here. Restaurants: I would recommend Via Restaurant for a great cheap eat. Sky Safran for decent meat and fantastic service and La Spezia Bistro for good food all round.

Linn Watson

Lovely hotel, reception and staff very helpful. We had an apartment with a garden view not a pool view as we requested. The apartment is spacious, comfortable beds. The food I've tried has been excellent although some people complained about the buffet style continental breakfast. The a la carte menu is excellent. You can get a full English on request at the a la carte restaurant. Two evenings a week Tuesday and Friday they have open buffet. I would definitely recommend this hotel. it's so peaceful,

abid mahmood

Decided to book this place for a last minute holiday. The hotel was very clean and accessible. The owner saeeda was absolutely lovely very accommodating and helpful always. The pools were lovely and the slides were so much fun. The food was on point and they did some great shows and entertainment. You can pay by card and cash and have in house massage service available, which was lovely. Quiet surrounding area with loads of local restaurants and shops and supermarkets. Overall, a great experience will return if possible in the future.

Jangeer Hussain

I stayed here for the first time in Turkey. Good: Nice location to walk everywhere and local shops nearby for cheap food and drinks. Breakfast is decent but did see some mouldy bread one time. Unsure what some of the options are as there are no signs. The female receptionist is helpful and the younger male who is usually doing the breakfast or around the pool area. Did not get much help from the older man and more of hello and bye ordeal. Cats around if you like them. This can be good to bad but I'm a cat person. Bad: Pay for WiFi in the room (£1 a day) even though it says we have free WiFi which seems to be only available in the reception area. Mosque nearby so it can be loud due to the prayer calls. I didn't mind this but some people may. Music is played from around 10am till 12am and for some reason they do not turn the music down later in the evening so when you're trying to sleep around 10pm you can still hear the music playing loudly. Would be better if it was turned off at 10pm or at least turned down as it doesn't need to be so loud. Understandable if it's a weekend or they have little events but this is everyday. Having to pay for Aircon £45 for the week. We thought this was included in our booking but it was not which it should be and same as WiFi. Stay here again? Probably not. Only because my brother said they found a different hotel which was £10 a day that Included WiFi and Aircon. So felt like we're over paying for our stay with the all inclusive we went for. I did not use the pool at all but my partner said it was nice. Book excursions and things yourself through searching google and do not book through Omar as he overcharges and seems to leave you on read. Only use shops that are priced with labels for food drinks gifts etc.

Paula Edson

Had a 2 week room only stay here in September 24. Everyone has been gushing about how friendly and helpful the staff are but that's not my experience. The only person that offered anything other than a morose attitude or an inefficient/inept service was a blonde haired lady on reception, who's name I didn't get. The manager I found abrupt and rude and there was a old guy on reception who was just impossible to deal with and tried to charge me for the previous day's bill even though it had been paid. Took 2 days to resolve and no apology received. It seems the sort of place that unless you are a regular returnee, they really are not interested in you. We ordered food at the bar several times, which failed to materialise, the few meals we did order and receive took so long to arrive that we'd almost forgotten they'd been ordered!! Rooms were ok, bathrooms recently refurbished to a good standard but huge design issue with the shower door in my room (316) which meant the bathroom floor flooded every time I showered 🤦 Pool area was nice enough though the sunbed situation was farcical 😂 there's a sign saying not to reserve sunbeds before 8am. So....instead idiotic people reserved the floor space for their sunbeds by sitting on their towels on the floor😂😂😂 There is a complimentary bus that takes you to Coppa beach which I found much more relaxing. However, the bus is always full and the last one often left Coppa beach before the advertised 4.30 time. Plenty to do in the area, supermarkets, shops, restaurants and there's a market each Saturday practically opposite there hotel. Nice enough hotel for what I paid but definitely won't be revisiting.

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

Ivona Kacelovic

We returned from vacation yesterday. I was in this hotel for the fourth time but it's already the last. I understand that it may not be the season yet but assessment is a maximum of one point. The room is still bearable but the carpets in the elevator stink, dirt everywhere (old block). I took a photo of the carpet near the elevator. In the dining room there is a bad smell in places, similar to cat urine, the food is poor but I understand that this hotel does not meet 5 stars so I'm not even talking about it. The only big plus is their spa. The girls from Thailand are super. This time I was only there for 4 days so it didn't ruin my vacation but I definitely don't recommend it to anyone who pays a lot of money!

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

Venelin Tonev

I visited the hotel for one week with the family. The events for the kids are amazing. The animators are top professionals. I recommend however taking some ear plugs for the children disco. It is definitely loud even for adults. I personally enjoyed the Dart tournaments twice a day. A great trainer there, had a lot of fun.

Anastasiia Povietkina

We would like to sincerely thank Blue Star Hotel for a great stay! At first, there were some misunderstandings, but the manager personally contacted us, listened carefully, and resolved everything quickly and professionally. After that, our vacation was truly enjoyable — cozy room, cleanliness, delicious food, and friendly staff. We especially appreciated the high level of care and attention. We definitely recommend this hotel and would love to come back again!

Aneta Godlewska

The hotel is okay; the renovated part is very cool. 👍😎👏 The hotel staff is very friendly, and the food is quite good. 😋🍴🥂 The hotel has two swimming pools, one for children and one for adults. 🏊‍♀️🏊‍♂️💦 In the evening, there is a musical show. 🎭🎤🎼 Hotel manager Ferhan King is very helpful. 🤗🌟⭐ Many Polish and Russian guests are present.⁷

Lizzy Serento

I recommend this place to every person that need to rest, because you don’t have to worry about anything here. Despite the rooms and location, the service was the best that I could get. The animators were friendly, there are many activities for kids and adults as well. The bartenders even though they had lots of work did their job perfectly, making sure that everyone is served, however I guess there is a lack of bartenders, because you could see them doing something for the whole time, without any rest. The food was also very good and the waitress crew was nice and helpful, sometimes even recommending particular dishes. I would definitely come back here. Special thanks to Semi, Lisa, Jasmine and the other animators and the bartender crew- I can’t remember their names, but these young guys are very helpful.

Norbert Lach

This is an amazing hotel. The staff is very friendly and accommodating. The food is absolutely delicious and has me getting multiple plates every day. The desert is out of this world. The rooms are also very good. The location of the hotel is also amazing only a short 10 min walk to the beach and is located near shops.

Piotr Baginski

Staying at this hotel was truly a pleasure from start to finish. The staff were incredibly helpful and always ready to sort out any problem quickly and efficiently. What stood out the most was how kind and welcoming everyone was—always greeting us with a warm smile that made us feel right at home. They even had a great sense of humor—so funny and easy to talk to, which added a special charm to our stay. I can confidently say that this team goes above and beyond, making the experience not just comfortable, but genuinely enjoyable. Special thank you for gentlemen Oguzhan in reception. He sorted all our problems during the holiday. All pool team and bartenders and the room cleaning service. Everything was great.

Suzana Uka

This hotel is absolutely ridiculous! The hot water has been nonexistent for three whole days, and all they do is make empty promises about fixing it. How can they even think about opening for the season without providing basic necessities like hot water and working slides? It's incredibly frustrating. I paid extra to switch rooms and leave a better review, but the lack of hot water and clean bedsheets is truly unacceptable. It's a complete waste of money and time.

Dobre Radu

We came here for a week as a couple,and we were positively impressed. We don't get why people are giving bad reviews on this hotel. Of course it's not perfect,but it's more than enough for a joyful holiday,and we'll never forget this vacation. Very friendly personnel. Clean rooms,clean pools,very good food and loads of it. Nice and communicative employees. Ramzi,the hotel manager,is a very nice and friendly person,always asked us if everything is ok,and if we feel good. The man responsible for animation,Rico,is also very friendly and kind,and he always gave me a positive vibe and good energy. We will definitely come here again!

Nikoleta Cibaku

This is the worst experience ever. This hotel does not deserve a three star rating. If you don’t want to disappoint yourself and your family, never choose to spend your holidays here. Firstly, the boys at the reception were very unhelpful. Only one girl was really friendly and communicative. Secondly, the staff doesn’t speak English only a few people, the girl at the reception, the boy that came to salute for the dinner and the girls at the miniclub. There is a possibility of food but there isn’t any free place to sit. They turned off the air conditioner at the lobby, despite the fact that it was extremely hot and we had to wait for the flight for eight hours there. Especially, we had to wait very long for the lift. To sum up, it’s a waste of money and most importantly you don’t enjoy at all.

2Soulz aka Redhawk #killuminati

It was good, the food was top notch and there was a variety of stuff I could do in the city. I only went to a Turkish bath and some kind of Pirate ship course or something similar. I was not too much outside, because I am an introvert. If you want to go outside of the Hotel to go for an example to the city and you can't speak Turkish well enough then you are screwed. It is well known for tourists to get scammed when shopping or similar because they don't know the currency too much and stuff. YOU ARE SAFE IN THE HOTEL and in the so safe given shopping areas by your provider but other than that like I said, if you can't speak Turkish well then you will most likely get scammed. So it's a safe bet to go to the Hotel owned areas.

M Ali

Where do I start? From beginning to end, the entire experience was awful. Rude/racist staff who barely speak little or no English. Hotel is full of Russian guests, very moody and unfriendly. Some are blatantly racist, for example when we were in the pool a Russian lady was beckoning us to move away from her and giving our family dirty looks. These people clearly have nowhere else to go as the rest of the world do not want them (quite rightly so...) Hotel does not provide an iron or iron board. When I took some dresses to reception and paid on 2 occasions, they tell me they don't have any change and will give it to me later. The first time it was only around €5 so I didn't chase it. But he did it again, owing me €30 so I went back the next day and asked for my change. After a lot of huffing and puffing he gave back €25. We were a group of 18 guests and every room had similar issues. Poor room service, blocked sinks, faulty air conditioning systems, sewage from drains, mini fridge only had a few cheap cartons of juices. Tasted awful. Staff in the canteen do not speak any English and food is absolutely rubbish. Very rude and unfriendly. Appear racist and giving VIP service to the Russian customers. Though we paid for all inclusive we hardly used the canteen due to the poor selection of food available. We had to pay for shuttle buses to take us some 50-60km to eat McDonald's or Burger King costing us an extra £90 (POUNDS) return fare each time. Never again coming to this Racist country!!! Definitely not recommending any family or friends! An awful experience all round. This was our children's first ever holiday, totally ruined by these uneducated scums who live and work here.

Mi Mu

In general, not so bad hotel. The reception staff is not friendly, and the food is terrible, especially breakfast. Literally everything tastes bad. The restaurant staff throws food as if they are feeding dogs. Their equipment is dirty. All 3 of us got sick on different days from the food. The pool is oke. The rooms are nice and cleaning staff is very friendly. I would definately not recommend to go here unless you have a stomach of steel. It would be good to have major maintenance here. 1 star is all we can give. We were here from mid August-beginning of September 2022 with 2 adults and a 5 year old.

Leah Chang

A lot of variety when it comes to food, but not the best of quality. Lovely pool side though. Staff speak very poor English, they're better with German and Russian. If guests need any ironing they have to make a request and are charged extra for the service. It takes 3 days for the items to be ironed and returned to the guest. The drinks weren't excellent apart from Efes beer. They offer a bus to the beach and back everyday. If choosing to walk should be a good 10 min walk. Shops, bars and pharmacy within 5 minutes walking distance.

Steph Cook

Not Great!! Food wasn't great. Staff were unable to speak much English so were unable to help us with anything. No entertainment, apparently we could have gone to the adjoining Hotel but found out in the way home. A la Carte meals were nice, and well worth booking. Lots of shopping locally and a handful of bars but not much else going on! Room was very basic but cleaning staff were lovely and helpful x We were moved here as they closed the hotel we booked, avoid if English.

Kris-Aleksandra

The hotel is charrming, hence its name. The food is super good, our room with a walk in pool( public, but we can reach it just out another door in our room.) The original room where we were supposed to stay had some minuses tough, like the bathroom light didn't work and the room wasn't clean. The staff is very kind, they offered us another room and helped us with finding our room and carrying our packages. The pools are a bit cold, but i guess its the weathers fault, also they are not clea at all, found some bugs, rust on the pool floor and leaves.

Simo Kutlin

Overall experience is greatly satisfying. Beautiful hotel with tasteful interior. Rooms are standard but clean and tidy, not run down at all. Staff is friendly and helpful. Not everybody speaking english but commutation is still possible. Food is excellent, cocktails at the bar could almost be classified as virgin cocktails because they contain no alcohol at all. Would definitely recommend!

Marni Scott

Highly Recommend this hotel!! I read quite a few bad reviews, was quite worried due to them all but when we arrived there was not 1 bad thing about any of it! To start off the receptionist was lovely! We didn’t get his name but he seemed to have been there every night/early morning he was so so welcoming and respectful!! He took our suitcases to our rooms, made sure we liked the rooms and then left straight after, he never refused to ask if we needed anything and always said hello & asked how are are when walking by the main desk! Secondly the bartender Orhan was also lovely, he always offered us drinks, it got to the point we didn’t need to say a word and he would still bring us a drink over, he’s so funny and always had a laugh with us, he’s only there on a night time as far as I know. Thirdly the food was delicious, quite repetitive but it was enjoyable, there wasn’t much British food either, the desserts were lovely also, the chefs and other staff in the restaurant were also nice, they always served with a smile. The soups were always different and also really really nice! Lastly the pool, play park, Entertainment & Shops. Pool: The pool was lovely! Not one bit of dirt around or in it, the indoor pool is only open during winter though which is understandable. The kids loved the slides and even myself and a couple other adults enjoyed them, they were switched on and off at certain times before and after food. Play Park: The kids loved the play park, there was nothing wrong with it, it was perfect for the little ones, it has 2 swings, 2 slides, 1 big sea saw and 2 separate ones which again the kids loved. Entertainment: The Entertainment was great especially for the kids, the guy who runs the entertainment was okay he was a little bit rude but he was great when it came to the kids entertainment. Shops: The shops below and around the hotel were good, they didn’t shout at you much or bother you, they had some good things in them and not far of a walk either. A little bit further down the street is a supermarket which is great prices especially if you’re wanting to take some things back with you to your room.

Liam Cartwright

Don’t listen too all these bad reviews, this was my first time going to turkey and I could not have asked for a better place to have gone too from the rooms to the staff everything was spot on from start to finish. Reading these reviews made everyone dread going, however when we got there we were treated with nothing but respect from all the staff. The only problem I can see with the place was the German entertainer every day was the same music on repeat towards the end got rather boring. There were a couple of mornings where he waved to everybody and then when he got to us put his head into his phone and completely ignored us. However the night entertainment was amazing he was able to get all the kids dancing and singing even though the songs were in German. The food there was absolutely amazing with fresh food everyday and if there is anything that you need the chefs are always there to help and really approachable, make sure you go get the soup it is always fresh and homemade. If there is one thing that you go for it is for the fun that is to be had during the night especially the bartender Orhan he was amazing with everybody never let your drink go dry he absolutely made our week with constant laughs and torments he was one of the most genuine and down to earth people I’ve ever met. Please do not listen to these bad reviews and enjoy yourself and go to this hotel you will see for yourself.

Magdalena

Very rude and money oriented staff, only one nice person was a cleaner lady. Discrimination towards tourists unless you’re a German as they are focused on them only, even all the i formation and trips are in a German language too. They can barely speak English and we couldn’t communicate well with the reception and the women who was there refused to give us a clean towels. We had all inclusive but we were forced to tip everyone and everywhere, disgusting! Such a beautiful country with a lovely food and a seaside, with a massive potential but people makes it a place to avoid. We will never be back there again

Teresa Cartwright

A group of us have just come back from the Merve hotel and we had the most amazing time from check in to leaving, the service we received was absolutely amazing they couldn’t do enough for us there is plenty of options for food, we had the most lovely lady cleaning our room leaving towel decorations on our bed and folding our young boys PJs up after cleaning our room, all the children in our group was never out of the pool. Would highly recommend this hotel.

Sabia Mahmood

The hotel was okay. The staff orhan is very nice and kind receptionist very friendly to everyone and always polite to us all. Other staffs were good as well.

Stuart Hurst

This is week 2 of our holiday. It is in a really good location near Side. The local shops are set up for German tourists more than the bits but once you get away from the immediate surroundings, you can find great bargains. The hotel is fantastic, the reception area is large and welcoming. We upgraded to a bigger poolside room, it has a fridge, kettle, shower and other usual things you find. The balcony is of a reasonable size. There are 3 restaurants, but only the main one was open. A very large variety of foods to cater for all tastes, including healthy options. There is also an outdoor bar which also serves ice cream, baked potatos, pizza and Aisha makes savoury pancakes Outside entertainment occurs most days at different intervals, kids have their own pool area and the indoor pool is heated with a sectioned off paddling pool. There is a golf cart that transfers guests to the private beach which also has a bar and kitchen area. The area is clean and at the end of the beach. I didn't use the gym facilities but they have a spa area too, and a doctor. There are at least 3 sets of lifts that take you to the 6 levels. My favourite area has to be the patisserie which is where I am writing this right now. Overall, the hotel is very family orientated, pleasant and the staff are super friendly speaking many different languages. I would definitely stay here again.

Vijay Mistry

One week stay in April 2025 was very good. Hotel is ideal for family or adult beach holiday. Options of room only, half board or all inclusive. We found water to be just warm in the bathroom the odd few days for shower and face washing.

Graham Hogg

Good food. But only 1 restaurant in hotel and small one on beach. Hotel not by the sea. About 1 km. Good pools. Very poor Reception with little or no English spoken, as with most of staff . Latter very friendly. Certainly not 5 star hotel or luxurious. Area wholly devoid of character. Very commercialised. Must be awful in Summer unless under 35 with children. .

Bojan Apostolov

Disappointing Experience- Avoid This Hotel I had a very unpleasant stay at Hotel Seher Sun Palace Side. From the moment we arrived at around 10:30 am, the staff's attitude was a disaster, starting with the receptionist. The receptionist was rude and dismissive, refusing to help us with wifi access until we got our room, which wasn’t available until 2 pm. The waiters were no better—constantly nervous, unfriendly, and never smiling. We had booked a Standard room for two, but upon arrival, the manager at reception offered us a Superior room with a pool view for an additional €50. Initially, we agreed to pay the amount, but when we asked for a receipt, the receptionist laughed and spoke something to the manager in Turkish. The manager then told us that if they issued a bill, they would have to charge us even more. This made no sense to me, so I asked where the €50 for the upgrade would go if they didn’t bill me. The manager responded that the money was a "tip" for him because he was supposedly doing us a favor by offering a better room. This was highly unprofessional and left a bad taste. The hotel is also extremely noisy. Every night, there was loud activity going on until 11:30 pm, which made it impossible to find peace or rest. If you're coming here to relax, this is definitely not the place for it. The food was another disappointment. It was bland, with a limited selection, especially compared to other hotels in the area. Overall, I would strongly recommend avoiding this hotel. It did not live up to expectations at all.

Cassandra D

As a disclaimer, we technically did not pay for our stay here since it was a gifted part of our trip with RSD and we were there the end of November(End of season). We were very excited when we found out the name of the hotel and after looking at the website. However, once we got to this hotel my expectations were not met. First things first- staff were incredibly rude and getting our rooms took incredibly long, and while waiting we weren’t even able to get access to wifi. Then the promised amenities were very disappointing. Only one sauna was open, no steam room and the hamam room was only for when you were getting paid treatment and the gym could use an update. Then the sauna, gym, and indoor pool (this was actually very nice) were only open until 6pm so at night there was nothing to do. There was also no animation program at this time and only the large buffet was open. So if you were expecting everything on the website, prepare yourself for a letdown. The rooms were fine but the bed was extremely hard. I could see that they were renovating some rooms and those had new mattresses so potentially this will be fixed for next summer. In general I would say that this is definitely not a 5 star hotel, but really only max 2 stars. If you are expecting that, then you will have a fine time.

Kiran Lally

The hotel is lovely. However, some of the staff are rude and very unhelpful, especially the lady on main reception. The lady Zahra on the guest reception is absolutely amazing, though. The food at the buffet is more or less the same every day, and they do nothing for kids other than chips. I had booked a family suit but was given a standard room in a different building to the main hotel and struggled with my baby twins coming to the main hotel every morning. I had to pay extra to move to the main hotel and into a family room because the manager was adamant. I didn’t book a family room to begin with even though I showed my booking details. I managed to haggle the room price down from 120 euro to 70. The guys from the spa follow you around trying to sell you the massage services. The guys on the bar are very friendly and we're always happy to serve our drinks. The pools are clean and well looked after but they do close the pools at 18:30 which I thought was too early. Overall we did enjoy our holiday but if we didn't have the above issues it would have been even better.

Pawel Lang

The apartment we received, in the main hotel was very used and in a poor state. The view from the balcony paid for inconvenience. Our children got room in a new small hotel in the resort which had its own swimming pool, bar - this was fantastic. Main swimming pools are nice. Food is good and changes little from day to day. Waterslides are super. Drinks vary, depending on how tired bartenders are ;-) Communication by resort shuttles works very well. The people working in the hotel are nice and helpful. We are generally satisfied and recommend this place!

s Ed

Loungers are plenty around the pool. Food and drink is wonderful but can be repetitive. It’s clean and is cleaned regularly throughout the day. Reception staff need to learn what customer service means. They are rude and make fun of you. The card to my room wasn’t working properly and they kept sending me up with the faulty key for 4 times whilst laughing at me, until an engineer told them the card is faulty and they need to replace it. Arrived at night and there was no food available for myself and the kids to have despite me arranging this with Eda. It’s also three hours away from the airport. I won’t be returning.

Kieran Broughan

Stayed here with my family which they was 10 of us. Pools was great & cleaned well. Food was average which we all agreed. Staff very rude, moody & not helpful. When we arrived at early hours in the morning rude attitude & didn't even show us to our room just gave us a map! Security ruined our holiday picking on our kids & kept interrupting our night which after we complained to the manager he left us alone after. Water park was great & only a 5 min walk away. Starbucks was a nice addition for a iced latte. Elevators never worked & inside needs a lot of work doing. Aircon was not good & broke twice while we was there which first time the reason it broke it because the grill was caked in dust. Overall we wouldn't come back & didn't have the best experience there & wouldn't recommend to anyone.

ابن العراق Anhur sharrad

very nice staff and helpful and nice hotel manager good food and everything was good Tanx too manager( EDA)

Mohammad Yazdani

An amazing hotel for families – everything you need is right here. Kids and adults both had a fantastic time!” “The food was incredible! So many options throughout the day, you never go hungry. Fresh, tasty, and always available.” “Absolutely loved the variety of snacks and drinks available all day long. Great quality and service!” “Clean, spacious rooms with daily housekeeping. The staff takes great care of the hotel and guests.” “Perfect for a relaxing holiday – the beach is nearby, and the hotel has great pools and sunbathing areas.” “Evenings were never boring! Fun and entertaining night shows every day – music, dancing, and activities.” “Water sports were a blast! Lots of fun for adventure seekers and very well organized.” “The staff were friendly, helpful, and always smiling. They really go the extra mile to make your stay enjoyable.” “Highly recommend for families – safe, clean, and full of fun things to do for all ages.” “Everything was just perfect – from food to entertainment, and room service to beach access. Can’t wait to come back

Timo M

Big hotel with 6 big towers of hotel rooms, this on a relatively small area makes it a very bussy and hectic atmosphere. The staff is friendly, the rooms are modern, spacious and ok equipped. The food is below average i would call it. Even the easiest things are made kind of untastiy. Vegetables are too less cooked and hard, all meat is too much cooked and very dry, food quality is also average. The buffet is organized in a way that there is always a very long queue at the station where you get the main dishes so you always have to wait Would not recommend it for people for whom good food is important. They have one pool which is heated until at least end of April with a good temperature of around 28-29 degree. But this one is also small related to the amount of people who can stay in this hotel. Overall it's ok for the pricetag but not more.

Mubeen Choudhury

Had an amazing stay at grand park Lara The service from the staff was amazing The room was fine but only downside is that I had a child with me that sleeps around 9, which they have a live event going, the windows are not really sound proof. The pool was freezing cold even though it stated it is a heated pool. The food was amazing, the main restaurant has a wide variety to choose from along with their 24 hour restaurants, I ate so much beef that I don't think I could eat it for a while, their all inclusive beach was really nice, downside was that the pier was under construction during the time of my visit. Overall I did enjoy my stay here and do plan on coming back

Jennifer Morgan

The rooms were way better than I expected. Clean modern and spacious The hotel is big with multiple towers with lots of facilities Some of restaurants were not open when they were supposed to be (according to the website) which was a little disappointing so we found the choice of food was not as advertised.in saying that the main buffet has an amazing selection of great food. The hotel was busy and the staff seemed a little bit over it which we understand when they’re under pressure. Sadly I felt like an inconvenience to some of the staff and was disheartened by their rudeness. If you like the “all inclusive resort experience” then I guess this would be a good option, but we found it a bit “mass market” and the level of service and attitude from the staff was a bit disappointing.

Joyce Wong

We had a lovely holiday with our 3 little childeren. There was no moment that they have felt bored. They went almost everyday to the mini club and the staff do their upmost best to entertain the kids. The room and hotel area was clean. Staff was friendly. This is our second time that we have booked here and woud recommend this place to everyone who want goed value for their money. The one thing which is disturbing for us, is that there were a lot of smokers at the hotel.

Diana Jay

I had an amazing stay at this hotel! From the moment I arrived, the staff was incredibly welcoming. overall atmosphere was calm and relaxing. One of the highlights of my stay was their vitamin bar, it was honestly one of the best I’ve ever experienced. They offered a wide variety of fresh juices, smoothies, milkshakes packed with nutrients and flavor. It was the perfect way to start the day, and stay refreshed The staff over there were all so sweet and welcoming Special thanks to Ahmet, highly professional and the sweetest he made us feel like we're at home, nothing we asked for was difficult to do! they made us special fresh mixes tailored to our taste, whether we were by the pool side or by the beach the vitamin bar was our go-to option everyday Highly recommend this hotel and i'll definitely be coming back!

Ahmet Yasin Tüysüz

The location and the rooms are gonna fill the expectations. We didn’t go out much because you can find everything in your hotel anyways. I just wanted to make a special shout out to Ahmet and his cousins who are running the vitamin bars around the pool and on the beach. They have been impeccable! I couldn’t recommend them enough…

Petra Bendova

Hotel it’s absolutely dirty. Food quality very poor. This it’s not 5 star hotel . Have to be 3 star Hotel. Never again even for free. Not anything to make kids bussy or happy.

Sophie McCarthy

After our original hotel being changed to this hotel I was concerned and didn't know what to expect, However after spending a week here I'm not sure why the bad reviews. All staff were helpful and accommodating, they all spoke a mixture of languages and always friendly. Never had any issues. Rooms were clean and tidied and even fridge stocked in the room which was great after getting into the hotel late on arrival. The only bad points are the rooms are not sound proof. You can hear the prayer alarm go off at 5am and further throughout the day, as well as the entertainment which luckily does finish at 11pm. There is a good range of food and drink however are not consistent or measured so some bar tenders tastes better than others! Lovely clean pool but rather cold but understandable as only now just coming into the season. 10min walk to the beach or shuttle until 5:30pm, lovely sports bar close by and several shops and a pharmacy which was useful during our stay as we ended up using it.

Josh

**HONEST U.K REVIEW** RECEPTION - After a late arrival we were welcomed with a friendly manner from the reception. Nothing was ever to big or small for these guys and they genuinely went well and behond for us. FOOD - Breakfast, Lunch and Dinner all the dishes seem to be the same and wouldn't really say it's been catered for English people. Though there were a couple of nights the food was really good especially at the beach bar. DRINKS - All drinks were really good the local larger, cocktails and softs drinks. It seemed cocktails were made at a higher standard in the hotel lobby bar and only place in the hotel you can drink from glass, everywhere else was in plastic cups. ENTERTAINMENT - Day time entertainment was good the staff truly cared if you were enjoying yourselfs and would often come up to you asking how your day has been. Night time entertainment on the other hand wasnt good, we would often not end up going down to watch it there was only one night that was good and it was only because an external company came in. **DO NOT USE THE HAIR AND NAIL SALON ON SITE** The guy is a scam artist and will try and rob you told my fiancé to have her nails done will cost €17, After constantly asking will it cost €17 and him saying yes and at the end saying it was €50 the guy makes prices up on the spot. Within 7 hours of the nail being done 2 fell off, management didn't seem to care and refused to give the money back. PHOTOGRAPHER / PARROT MAN - The photographs were done to such a high standard and were really nice, the price to get them printed was really expensive but the quality that was put Into them was worth the money so I can't really complain about that. OVERALL REVIEW - Would I rush back to this hotel again? The aswer is probably not, I'd like to say a special thankyou to the staff that were working really hard and trying to constantly make everyone happy. One of the biggest negatives about this hotel is the fact none of the rooms are sound proofed meaning you will be woken up at 5am every day to Muslim prayer from speakers. -

Ta

We enjoyed our stay in the Sense hotel. The duplex room was fantastic. The hotel was spotlessly clean, the food in the restaurant was great, many thanks to Yasin in the restaurant an absolutely brilliant waiter and a credit to the hotel The staff in the a la carte were also brilliant as was the food Many thanks to all the staff including the entertainment team, we especially loved the karaoke night we had an amazing time many thanks again for making it a special and memorable stay - After all you're my Wonderwall !!!

Life in The UK

I had a wonderful stay at the Sense De Luxe Hotel. The facilities were modern, clean, and very well-maintained, and the location made it easy to enjoy both relaxation and local attractions. What truly made the experience exceptional, however, was the staff — especially Numan. He was incredibly attentive, professional, and always ready with a friendly smile. Numan went above and beyond to make sure everything was perfect during my stay, and his service really stood out. Thank you to the entire team, and a special thanks to Numan for making my visit memorable. I would definitely recommend this hotel and look forward to returning!

DJ VEYSEL BAYSAL

The Sense a excellent luxury hotel, all activity's was nice. Clean rooms friendly old guests and Personels, we know we are not in high Season but was cool night programs exactly DJ performance and Entertainment was really cool. I'm sure in High season will be more batter. We'll come again!

Jet Pettinger

Rooms and Hotel Facilities were nice. However service was unfriendly and mostly annoyed about having to do their job. Especially at the Bar & Buffet. On one evening the Chicken Kebab wasn't cooked properly and was partially raw.

Александр Панчик

We are tourists from Russia, we stay at Sense hotel for the 4th time this year . Staff is the same all this 4 years. We know them, they know us, they are kind to us and ready to help in any time, beginning from reception (A lot of thanks to russian-speaking specialist Ashlola, she always helps us if there is some problem with a room or something else). Cookers at main restaurant and beach restaurant are already as our close friends! They don’t change from year to year, but this year at the hotel we meet new executive chef of the kitchen Hasan. Because of the new chef there is a big variety of delicious food this year, the food is real tasty as at the best restaurants! Many thanks for delicious food to chefs: Ilyas for the tasty bakery, Celal for unreal desserts (especially San Sebastián cheesecake), Beyas (Belal) for sweet fruits and desserts, Mehmet Tag and Omer for delicious meat and fish (especially we love sea food at sauce, salmon steaks, grilled chiken), Mert (chef of the beach restaurant) for tasty food at the beach restaurant! We love you and we are thankful for our tasty holidays to you! Also we want to say thanks to polite and kind waiter Metin! Thanks to all above-mentioned people for their real Turkish hospitality! Hope to see you again next years! Wish you all the best! Your regular guests and friends, Aleksander and Liudmila. 🇷🇺🇹🇷

Jelena Bozoka

My stay at the Mirabell Hotel was from 19.05-26.05.2025. This is a small family run hotel. Very clean and tidy, and lovely staff. The best thing was the SPA and their professional staff. I was happy to do 6 massages plus sauna and hammam. But I want the owners of this hotel to pay more attention to the food, it is monotonous and a bit more variety would be welcome. I believe the menue is not suitable for kids. The food is displayed without a name or content, if someone is allergic to any product their stay could be ruined. If you like to enjoy a refreshing drink or a cocktail there's non to be found in the hotel, it has very poor choice. Access to the seaside is not the best and beach wasn't the cleanest either - don't know if hotel or local council is responsible for it but could be improved. Overall I had a good time and rest, but for extras I had to travel around.

Renju Alex

Not very good experience as hotel staff was very Rude and helpless.Food quality was average.

Nicoleta RUSU

The food was very good. The animators have good energy and are very responsive.There were activities every night for children and adults. I was impressed of their tricks. The room are not very clean:)

Alice Kravcune

Part two. Showers don’t drain water, no one is gonna do anything about this. 1. Beach access is HORRIBLE, you cannot get into the sea from the beach, because of horrible conditions of slippery rock under water, and the dock is just super dirty, the sun beds are in awful condition, latter to get into the sea is metal, slippery and super narrow- if you have kids it’s extremely inconvenient. You’ll be better off walking to Dogonay hotel beach, it’s less than a min on the left and get yourself a spot there because you can actually get into water from the shore. Bar like I said is non existent, no kids playground like advertised, no kids club, pretty much there’s nothing to do there. If you need extra blankets they’ll bring it to you 24h later and only because you reminded them. No one talk to anyone at the reception so when you ask them about something- no one ever knows anything. The most useless hotel staff ever. Dirty towels, dirty bed sheets, dirty rooms. And most annoying thing- people are allowed to smoke literally anywhere but inside the lobby. You can be sitting outside and getting breakfast lunch or dinner and people are sitting smoking next to you. In the pool, next to your kids, at the snack area. There’s no designated areas for that. Overall staff- rude as heck. No helpful and that was very disappointing

Tasha Booker

Arrived at 12am and reception was very welcoming and offered to order us pizza due to being so late. Arrived in the rooms and fresh sheets and clean room. Food was fresh and plenty of through out each meal. The food did start to get boring as after 3 days it was repetitive. Not much English food as expected. Pool is clean and water slides are on for about 1 hour 30 mins twice a day. Decor all around hotel could do with a revamp but didn't affect our stay. The let downs of our stay are: Childs play area is broken or over grown and the kids club really needs a upgrade as there is nothing to do for children. The pictures advertised are nothing like what they are now.  There is no night time entertainment. Only vodka and one brand of beer for night time drinks, NO COCKTAILS. There is nothing much around the location do to so you need to drive or get the taxi to different places. Market on site but nothing much bar from drinks, crisps and clothes. There is a market 5 min walk away. Beach is just across the road. Very rocky but still enjoyed the day. Coca cola, fanta, beer, hot drinks and juices through out the day. The gentleman who sorted us out when we arrived was very helpful with booking us a taxi for going into the town and arranging collection too. And ordering us a domino's pizza.  Staff speak simple English but enough to understand you. Time centre is a good day/night which is a 8 min drive and there is loads of shops and bars.  I ended up having to see the Dr in the hotel due to a double ear infection who were really help and wrote a prescription for antibiotics and I went to collect from the pharmacy which is a 8 min taxi drive. 3 of us also ended up with a stomach bug whjch ruined the holiday for 4 days. Taxi drivers are really helpful and will pick you up at your chosen time. Over all we enjoyed our stay in the day around the pool and beach but the night time was very boring and food was repetitive.

Julia R

Overall the experience was okay. We arrived a day later because the our flights was cancelled and they didn’t have our rooms. So instead of 3 rooms we received two rooms; one as we planned and a suite. This was for one night. We booked one room with 4 beds (which is basically a rolled out couch) and when arriving the bed wasn’t prepared. We asked the staff to bring us the needed sheets etc. and in the end we had to look for a cleaning lady and prepare the bed our self. There was a Guy who showed us our room and was only focused on getting a tip. This can be seen overall in the hotel, everyone is expecting tips. A night later we had to move out of the suite and into two hotel rooms and no one showed us the way. Personally I guess because we didn’t tip the guy. There are at least 5 different houses so it’s not easy to find the room. Food was fine. Two buffet locations available and in between meals food options are also available. The staff in the restaurant was friendly and always cleaning the table when one is done eating. Location is nice. As mentioned quite a big property with multiple buildings, two buffets, three pools, volleyball yard and beach access. If you don’t mind feeling you have to Tipp everyone and spend more money, it’s amazing here. Personally I felt at some point bad because I didn’t have cash on me and not being able to tip everyone (which of course no one can). So I guess you need a thick skin :)

Adam EZG

hotel service focused only on German customers and for tips. the waiters were not friendly, just like the gentlemen from the reception. great location, beach, bazaars, public transport. food.... I will say this: yes, a lot of pickled vegetables. great bread. overall 6/10 and the overall rating of the hotel? 5/10 5 and not 4 because cleanliness is great.

Mihai Andrei

We enjoyed our stay at this resort, it was quiet and relaxing, good food, some enternainment, the staff were all smiles, we loved the cats!!! The Wi-Fi was excellent (had 80~100% signal everywhere) with very good internet speeds. Will return for sure in the following years.

Memet Kavvas

We stayed here for family holiday in August, what can I say everything was great. Good variety of food, and tasty, friendly staff (especially Simge in the pool bar), close to the beach. We will definitely come back next year!

annika weise

Very nice hotel I will definitely come back the Hotel + service is actually more than 4 stars very family friendly rooms get cleaned every day

Pat Kennedy

Great hotel for families and golfers, staff are amazingly friendly and helpful. Rooms and facilities in the rooms are very good. Nice beach although chilly when we were there. Outside pools were big and surrounded the hotel, but indoors not really good enough for swimmers only families. Food was a good selection, plentiful and cooked nicely. Bar staff and waiters were very attentive and constantly checking you were ok and drinks a plenty. Customer service and reception are also great and plenty of staff to help everywhere. Transport to and from golf courses we couldn't fault, Airport transfers spot on.

Bohdan Heťman

Mr. Levent at the reception is a very unpleasant man. Either he hasn’t had enough to drink or he's had too much. He insisted that payment must be in cash, even though this is not stated anywhere by the hotel. He even tried to tell me when I should or shouldn’t have cash. In a world where you can pay by card almost anywhere, it felt like Mr. Levent was just trying to make some extra money on the side. Terrible hotel. Not recommended. The room was very average. The food was repetitive – I can't imagine what I would eat if I stayed for more than a few days. Children's entertainment was always the same. Better choose another hotel.

Noraldin Taha

I had bad experiance in this resort Tge service is bad and the stuff are tuff and not feindly The resturant has no much optins ans they recycle the foods for more than levels. If you asked more than one egg you will find the team rejection. The beach is far and you have to walk more than 15 minuts. The most worst service you will find it in the Spa, specially with the Tawels keeper he is tuff and not gentle. One important recomendation this hotel is not qualified for the Families with children maybe will be suitable for singels I think this was the worst experiance.

Denitsa Angelova

This place is impressive. I I can for sure say - very hard working people. What I liked: - For sure architecture and gardening. - The place is very clean. - Night shows were entertaining, I loved Cappadocia party. ( " Meow Meow, Bye Bye" ) - Plenty of choice if you are a foodie ( Absolutely many sweets ) - Water park zone. ( The boy working there was always smiling and polite) - Mini bar 🍸 ( it's cool that you always have cold drinks in your room, and everyday we had new one ) What could improve: - Quality of drinks ( coffee quality for example) - Daily games around the pool. ( With best intentions I hope you get as many 5 stars reviews, because this hotel is good)

Andrew S

Me and my partner have only returned from vacation. Start with the room, clean no problem there open curtains to a pool view which there was none due to a massive parm tree blocking the view. 1 curtain receptionist was really nice helped us get a new room which was great. The rest of the reception staff were very rude not interested in English guests. Food okay but not the best for a 5 star hotel. This hotel is catered only the German guest the staff will serve them first as they did to me on many occasions. Night time entertainment none at all for guests with out children, no adult entertainment. There's some nice things but too many bad bits to this hotel. If you new me I don't do reviews normally but to any English people thinking of booking this hotel please do your home work on it. We went to the crystal sunset 7 mouths ago this hotel is 💯 times better in every way. PEOPLE PLEASE BE WORNED

Aqz A

We had a great time at this hotel and was very impressed. Our stay from start to finish the staff were very friendly and looked after us well. Value for money you cannot go wrong, they have all the amenities including a 24 hour bar, gym, sauna and steam room available. We booked 3 separate rooms which they gave us all next to each other which was a nice gesture. Rooms were very clean and everything was as it should be, rooms decorated and finished to a nice standard. They have plenty of entertainment and activities, games for adults and kids to play as well as a kids club so parents can enjoy time to themselves if wanted. A special thanks to Anil (waiter on roller skates) who was a great waiter and lovely host for us, always smiling and happy to help. The only thing I could pick on was that they should have more than 2 irons and a stand in each room or available separately for a 200 room hotel, other than this everything was perfect. Thanks again to all the staff.

Anastasiia Bodrova

I would give it a solid 4. I chose this hotel for my birthday and spent there a week. First impression was awful because reception was not welcoming whatsoever, not even a smile and yes I did expect at least a genuine happy birthday from you guys. I was working in hospitality for longer than 8 years and never seen reception staff being so nonchalant. There is only one gentleman who really genuinely tried. I was surprised by the treatment I’ve received in Spa. Angelika, bless your heart!Thank you for being so lovely all the way through our stay. Likely I wasn’t interacting with reception at all and avoided at all costs so the rest of my holiday was fabulous. We got a room facing another hotel and got really upset but then realized that only our rooms facing sunsets. Beautiful hotel and absolutely fantastic food. Guys, I can’t stress enough how happy I was everyday with the selection and those waffles on the beach took my heart. Animation team was the best I’ve seen in my life, really appreciate every day interaction and want to come back there again to see you guys! Evenings was full of beautiful show or DJ sets with fireworks. The hotel was full of people with kids but I haven’t been disturbed even once because they have been sent to the kids room or spent majority of the time on the beach and the best part is that pear can give you privacy and peace far from family’s. Overall it was really great holiday and please do go and play darts near pool, you have a great chance to meet the best people from different countries and then have a wholesome and meaningful conversations with actually very good quality beer at the bar up until five am haha Please avoid vodka and tequila in this hotel-poison… If you need atm please go out and then get straight to the main road, then turn left and walk down the road for about 5 minutes, you will see 3 different atm with good rates on the left hand side from you. defo recommend and thinking of coming back.

Walheed Ahmed

PLEASE AVOID AT ALL COSTS !! One of the worst hotels i have been to and what i describe as a nightmare of hell. Firstly when we arrived we was told our rooms which were booked are not avaliable specifcally being a wheelchair accessiable room and further told no food will be served until morning although promising food was avaliable all night. When speaking to the receptionest the next moring , i was shouted and abused by the staff regarding the rooms. The receptionest was very rude , aggresive and intimidating and felt very unsafe. For being classed as 5 star hotel , service was abosultley shocking with attitude from the staff. Secondaly the staff was not friednly towards me and my family having a disable wheelchair user child and no point ever asked if we needed anything or help. If you are not white then this is also a huge issue as it seems the staff are only accomodating white members of public. Food was bland and the same everyday and no options for children meals. This visit has made me never want to come back to Turkey again. People save your money and spend elsewhere and not in turkey or this resort. The staff lie and export money out of you - if they could charge you for breathing they would alongside for using the toilets - Overall that sums the experiance at this hotel.

joanne mcneill

Stayed here end of last season and just this season want to warn others about using the tour operators who base themselves inside the hotel daily ..please please be careful as our three tours at the cost of 350 where far from expectations to the point I cancelled day two and still waiting on our refund ..day three a turkish spa was a thai massage miles away from hotel and more like a Russian trafficking hotel..absolutely devastating and uncomfortable start to finish so please watch out and I know that 50% of the newest review are posted from mainly staff working at the hotel which just goes to show how appalling there need for good reviews is ...if you are staying here and using a bank cards at local cash points outside the hotel please check your statements on arrival home and eat from the beach bar as food was dire in the restaurant and also so is the set menu nights ..never will I set foot in turkey AGAIN

Benhao L.

The staff here is always ready for help, however, maybe it is now the off-season, quite some staff are not well trained so they do not understand guests' need neither in English nor in German. The food here is very poor. The soup is thin, no freshly grilled meat. I was expecting a Deluxe experience, but the reality hit me hard... The sea view is unbeatable.

Огнян Горанов

I am currently at the hotel. The atmosphere is very calm and welcoming. The hygiene is at a very high level. The service is also on the higher-end. There is no work-force shortage that can be felt. There is always enough sunbeds around the pool. The food is also great. The beach is within a walking distance with great sand coast. The fact that the hotel is +16 definitely a plus, contributing the the above-listed point. We recommend the hotel😊.

Armina Sa

Overall, we had a good time there, but let me tell you, this hotel doesn't quite hit the 5-star mark. The bathroom? Total letdown. The shower kept clogging, and we could practically hear our neighbors' whole bathroom routine. And our room's location? Right next to the elevator on the first floor. We were treated to 3 AM chats like we were part of the conversation. On the upside, the room was clean, and having a balcony was nice. But here's the thing: if we didn't slip some cash to the waiters, they started ghosting us after a couple of days. Not cool. And the juice situation? Don't even get me started. All they had was orange juice, and they wanted to charge for it! Plus, the other options tasted like watered-down sugar. But hey, we could grab food and drinks whenever we wanted, which was a plus. Although, the staff could definitely improve their cocktail game. Some drinks barely had any kick. Overall, it was decent, but calling this place a 5-star? Nah, not when you compare it to others in Antalya.

Lucy Michelle

This hotel is beautiful! It is most definitely the nicest all inclusive me or my sister has ever stayed in. A bonus is Cats everywhere!! Firstly the hotel itself, when you walk in you’re greeted with such kindness and a beautiful entrance. The bedrooms are cleaned daily, fresh towels, mini fridge stocked with water, Fanta and Coca Cola, all free of charge! Of course the option is there if you would rather them not come in, however having the mini fridge stocked with this beautiful heat is just what’s needed! The pool! Sun loungers everywhere for everyone to have a seat- whether you want shade or sun, that’s no problem! They have a bar area just next to the pool stocked with soft drinks and alcohol depending on your fancy. The restaurant/dining hall, always clean and well presented. The food is great! Selections for everyone whether you want to be more adventurous or a picky eater- we as picky eaters went for the pasta, rice, bolognaise, lasagne, roast beef and turkey with mash, chips and the wide selection of fruit! However if you like vegetables and trying food out your comfort zone, there’s that too! In the hotel they have their own spa, well worth every penny spent! We were treated amazingly, and were super relaxed the whole time. Definitely a perk of the holiday, however you do pay extra. Like I said, worth every penny! Along with the hotel, you can grab the mini bus to the beach! Roughly a 2 minute drive away, alternatively you could walk as it’s only 10 minutes! The beach itself is lovely! They have their own section of the beach equipped with sun loungers under shelter from the sun, however you can move them into the sun if you wish! They have their own beach bar here too- you can again get any drink you like and they serve lunchtime snacks! A bonus of the hotel I personally would say is the water fridges! Free bottles of water from an ice cold fridge is just what’s needed! Now for the staff- All I can say is they helped to make the holiday! From the animation team to the waiters/servers, the shop keepers and those down at the spa! Everyone is amazing! Although they aren’t all amazing at English, they tried their hardest and did amazingly so! Being this hotel mostly has German stayers, they do speak a lot of German, however that didn’t bother us! It would be nice to see more English people at this hotel, but it didn’t bother us at all. Even the people who vacation here are more than happy to speak English to us, as we have very limited vocab of other languages! The animation team- they are truly great! They come round every morning by the pool and ask if you want to engage in activities for the day! This includes; darts, shooting a rifle, water polo, morning gym. They come for chats and it’s lovely to have the conversations with them! The evenings they make sure you’re happy and having a good time watching the entertainment! Having chats and laughing with us, which is what we like! Sundays are quiet, which feels odd because of everything going on through the week, however it’s a well deserved rest for the team! This isn’t a party hotel, however, you do have the option to go to a disco or go out if you wanted and you can talk to the animation team all about it! They provide you with the tickets! Along with this: every week they have a foam party! It’s truly amazing and a lot of fun! The waiters and staff- truly incredible, they give table service drinks, they ensure you’re happy with your meal, greeting you with a smile as soon as you walk up to them or through the restaurant! The ‘entertainment stage’ - every night they have something different that you can sit and watch! Whether that be bingo, karaoke, live music, magicians, belly dancers, shows! From 9:30pm-11:30pm, you will definitely not be bored! I would say this hotel is great if you want to get away from everyday life of hard work and the hustle and bustle of children! I’m a children’s barber so it’s lovely to have time to relax but also to let my hair down and have a drink.. or 10! Enjoying the sun, adult conversations and the atmosphere!

JT StylePro

I recently stayed at the Diamond Elite Hotel & Spa and I must say I was thoroughly impressed. The hotel is impeccably clean, offers excellent cuisine, and boasts lovely rooms (just avoid those with a pool view if you prefer quietness). The staff is incredibly helpful and polite, and I would like to extend a special thank you to the hotel manager for the outstanding organization of their team. I highly recommend this hotel.

Alex Murashkin

Unfortunately, the quality of my current stay in this hotel is way below my expectations. 1. While the move-in experience was positive, generally, the hotel staff is unhelpful and does not always speak English. The receptionist is not always available. If customer’s questions or concerns are brushed off, they will go and post reviews here. 2. The hotel staff does not respect the meal schedule. It is written at the reception that between 11pm and 12am, there is a soup serving time. When you actually come to the restaurant, the lights are dimmed, and the staff is not present. The management has to make the customers feel welcome. This is not happening. 3. While I understand the difficulty of the Covid times and the fact that food needs to be relayed by the staff, I find it unacceptable that there was not anyone at the drinks section in the restaurant when I needed a tea. Also, the salad section has no labels, and it is difficult to explain the staff what you want. 4. Food quality and diversity is far from the greatest. I expect more meat options than just an over-fried chicken and a fish full of bones. Some food items are outright stale. Please, respect yourself and your customers. 5. The quality of the massage was not worth the money. Maybe other massage kinds are better, but I do not recommend the stress-relief massage. When my massage was complete, I opened my eyes and saw both the masseuse AND the receptionist lady next to me, trying to sell more massages. I do not understand these aggressive marketing methods. I think the management has to do a lot of work to keep the customers coming. I will not consider coming back here again.

Oliwia Kawczyńska

I spent my vacation at this hotel and I’m absolutely delighted! Everything was top-notch – from the friendly and professional staff, to the delicious food, and the impeccable cleanliness. The atmosphere was wonderful, and I felt truly cared for in every detail. Guests are looked after here at the highest level, and the quality of service definitely exceeds the price. I can’t wait to come back – this place has truly stolen my heart!

Solt Prónay

Very kindless, helpful staff. The hotel are clean, friendly, excellent choice for families. And the amazing panorama… But in TURKISH hotel played too much RUSSIAN songs... Turkish music don't have? Its died?

Andrew Tait

Rooms comfortable and clean. Food always cold. Same terrible music played over and over again in reception and dining area. No music by the pool. Spa centre very good, especially massage. All-inclusive drinks selection absolutely dreadful, and bar closes at 10pm. No way a 5 srar hotel or 5 star experience. Will not stay again.

Glen King

Would class this more a 3 star. Outlook at front of hotel is like a dumping ground for old cars. Spa was good, food cold and terrible. Drinks in all inclusive, so so bad, vodka, gin, wine, raki or beer. No atmosphere what so ever. The most boring hotel I have ever stayed. Rooms good size and clean. I would never recommend any poor soul to stay at this very, very poor hotel

Jana Vomočilová

We were on vacation with our children for 9 days. The hotel definitely does not correspond to a 5-star hotel. But considering the price it is acceptable. The food was good and the staff were very nice and hardworking. But we would not go here again in winter with the children. When it rained outside (and it rained almost every day), we wanted to go at least to the children's playroom or the indoor pool. The children's playroom is locked and there is no other space for children to play. When we asked the receptionist if we could go play there because of heavy rain, they said they didn't have keys. The pool was warm at first but then the water got very cold and it was no longer possible to go there with children.

Jane Kurko

The hotel is well located and offers bike and pushchair hire. Varied breakfast, lunch and dinner buffet and a la cart restaurant which I didn't visit. The staff are the best thing about this hotel. Everyone is very kind and patient with children. The pools are clean, the water didn't damage my hair as it usually does, and the toboggans are ideal for both small children and adults. My little 3-year-old grandson went alone (with a float, of course). Children's discos and shows every night. I recommend it!

RACHEL Westgate

We are on our last day of our holiday here and I'm so sad to leave ! We have had a brilliant first visit ...the service is amazing . The staff have been nothing but excellent! We have had amazing Turkish Coffee daily served by Gunmer (apologies if I've spelt your name wrong) she is so lovely and introduced me to my new found love of Loacum (like nougat) ...Mustafa and the guys in the beach restaurant are such good fun and again amazing service ! Lovely gentleman in the lobby bar (I forgot his name )And the entertainment team ..Ufuk, Momo and Abdullah include absolutely everyone from all countries..young and old ! We had an issue with our shower when we first arrived (the seal had gone in the head ) and they replaced it within minutes! Fantastic service ! We will definitely be back ...much love from the Westgate's x 🥰

Petrica Gruman

I recently stayed at the Grand Captain Hotel in Alanya, and I can confidently say it was one of the best hotel experiences I’ve ever had. From the moment we arrived, the hospitality and professionalism of the management team stood out. Every detail was handled with care, and you could tell the staff genuinely cared about making our stay memorable. The food was absolutely exceptional—every meal was a delightful mix of flavor, freshness, and variety. From breakfast to dinner, the buffet offered everything from local Turkish specialties to international favorites, all beautifully presented. The chefs clearly take pride in their work, and it shows. Special mention goes to the management, who were not only welcoming but incredibly efficient and friendly. They made us feel at home and ensured that any small request or concern was addressed immediately and with a smile. Clean rooms, stunning views, a relaxing pool area, and entertainment every night—it really was the full package. I wouldn’t hesitate to return and would highly recommend Grand Captain Hotel to anyone looking for comfort, great food, and world-class service.

Maria Butzki

From the moment we arrived at the Grand Captain Hotel, we were enveloped in an atmosphere of genuine warmth and exceptional service. This hotel truly deserves every one of its five stars! The location is absolutely perfect. Situated in Antalya, it offers breathtaking views and convenient access to local attractions, making exploration a breeze. Whether we wanted to stroll along the vibrant streets, visit historical sites, or simply relax by the sea, everything was within easy reach. Our room was nothing short of luxurious. Impeccably clean, spacious, and beautifully decorated, it provided a comfortable and stylish sanctuary after a day of exploring. The attention to detail was evident, from the plush bedding to the well-appointed amenities. And that view from the balcony? Simply stunning! What truly sets the Grand Captain Hotel apart is its staff. Every single member of the team, from the reception to the housekeeping and the restaurant staff, went above and beyond to ensure our stay was perfect. Their smiles were genuine, their assistance was prompt and efficient, and they made us feel truly valued as guests. They were always ready with helpful recommendations and a friendly word. The dining experience was also exceptional. The hotel boasts fantastic restaurants offering a delightful array of culinary delights. The breakfast buffet was a feast, with a wide variety of fresh and delicious options to start the day right. Dinner was equally impressive, with expertly prepared dishes that catered to all tastes. The facilities at the Grand Captain Hotel are top-notch. The pool area is a haven of relaxation, with comfortable loungers and a refreshing atmosphere. We also appreciated the other amenities offered, which added to the overall enjoyment of our stay. In conclusion, our experience at the Grand Captain Hotel was truly unforgettable. It's a place where luxury meets genuine hospitality, creating a truly exceptional stay. We left feeling refreshed, pampered, and eager to return. If you're looking for a five-star experience in Antalya, look no further than the Grand Captain Hotel – you won't be disappointed!

Emily Geoghegan

This hotel is wonderful…it’s clean , comfortable and stylish. The staff can’t do enough for you, they are so welcoming and friendly. They prepare beautiful fresh food everyday, so much choice so something for everyone. I would HIGHLY recommend coming here. The culture, the people, the atmosphere all 5 stars 🌟. We will most definitely be coming back. Thank you Grand Kaptan Hotel for your hospitality.

Kristina Chuvashova

We stayed at the hotel for 6 days. It’s a new hotel, so everything is fresh and beautiful. The rooms are large and spacious, most of them with a sea view. The staff were polite and friendly. Receptionist Mina answered all our questions. Overall, both the hotel and the staff left a very pleasant impression.

Julie

We went towards the end of season. We had to wait a while for our room which was annoying especially as our flight was delayed so we were arriving much later than expected. Room was very spacious (floor-1) kettle and fridge, but I'm not sure what the point of the kettle was when no tea or coffee provided. Pool area was nice, but bottom of pool a little slimy, I'm guessing due a clean. Not all advertised things were available, for example we were told there was no ice cream as it was out of season?? Would have been annoyed if I'd brought children with me. Regular shuttle bus service to the beach and lots of shops at Alanya Bazaar just across from the hotel. Murat the resort rep was very helpful. I would go back.

Rajesh karavadra

The Hotel ain't really a 4star compared to UK. It's a high 3 maybe. The Teletext ticket said it's rated a 5* The rooms was good, good AC and bathroom has a pressure shower which was good then a normal shower. All inclusive needs to have more soft drink on menu and cocktails non alcohol. Swimming didn't get to try Friendly staff. The hotel was in good location. I cannot degrade it but I guess I paid a high price from online. Food was really good presented and I enjoyed my stay. Thank you hotel and staff

Melissa A

We booked to this hotel for 7 days. It is meant to be a 5* hotel but I dont know with gods name how it is given the 5* it is about 3*. The day we check in they made us wait in the lobby for 4 hours the room Wasn’t ready. After 4 hours we complained the reception man was extremely rude and said there is nothing he can do we have to wait. Absolutely terrible the rooms are not cleaned properly, the tiles underneath the swimming pool are broken my son had a cut on his feet even though we complained they took no notice. The food is ok they use the left overs the next day. The kids club is closed, the green area is covered in insects so can’t use, the indoor swimming pool is closed. The spa area is a disaster dirty, smelly. It is nothing like described when sold huge disappointment for us waiting a hole year and coming to a place like this. The swimming pools are very small no entertainment in the evenings. Ice cream is only served for 1 and half hours a day. No direct entry to the sea you have to take a 10 minute bus ride. The only good thing in this hotel was the staff they were very friendly.

Steve Brauner

Definitely not a 5* standard, a majority of the staff let the place down. The rooms are not "clean" and some were just dangerous... We had a family room with wires exposed from the bathroom wall. NO AIRCON throughout the hotel (it was 43 degrees during the day and 37/38 degrees in the evening). We had to wait for 2 and a half days before getting our family room (for the first two nights and half of the 3rd day we had one room with a double bed, 2 single beds and a sofa for a family of 5 with no compensation or even an apology) even though I had booked a family room with a dividing wall with a door... The staff demonstrated zero experience of working in a 5* hotel, this is at best a 2*. The food was plentiful and was in general quite good. The Bazars across the road were great for the kids, the beach was lovely (but not sandy) with a far better standard of staff than at the hotel. Night time entertainment was terrible at the hotel. This could be a lovely hotel but it needs someone to come in and improve standards across the board from a snagging list to fix all of the details around the hotel (indoor pool was not open, every single piece of gym equipment was broken with only free weights up to 15kg available, the family room floor (-1) smelled of damp and stale cigarettes, Aircon needs to be on throughout the hotel so guests can escape the heat of the day, the slides are falling apart & the family room outdoor areas are damp and moss grown due to the floors above leaking. Massively overpriced for what you get. NOT A 5* standard hotel.

Alex Moore

This is a brutally honest review. From a couple that love a little luxury but also want a good deal. ROOM/HOTEL/SERVICE Every member of staff here was super helpful. From reception to cleaning, everyone said hello and was always happy to help. The room… We upgraded to a swim up and was fantastic. The weird bridge in the photo is a little annoying as you feel kinda link a zoo animal with people walking past constantly checking out the swim up rooms. Nevertheless, the room was clean, spacious, amazing. Couldn’t ask for more. Except privacy, maybe some privacy. We had room 820 but if you have 815 or lower in the swim ups, the bridge (and therefore privacy) isn’t an issue. FOOD The food is the ONLY reason why this review is a 4* and not 5*. We booked via Love Holidays and it was made to seem that the “Street food Area” (Burgers/Pasta/Mexican/Fish/Kebab etc) was open all day. It wasn’t, it was only 12pm till 4pm. The buffet restaurant is open the other times of day and it is actually the worst choice of buffet options from any all inclusive holidays I’ve ever stayed at. The street food is amazing. Fresh, hot, tasty.. everything you could want. The buffet was horrendous and the selection is very sparse for how much is there. The drinks are great, the English pub and Irish bar are nicely themed and great fun. I think they bars could be a little quick but the drinks are all inclusive and people wanna drink, so a que is expected. A great hotel. My only suggestion would be to remove the buffet or scale it back and just open the street food in the evening too. Problem completely solved and this would be a 10* review easily.

Craig Jones

We arrived late at night and were told there was food available, but when we asked for a map of the huge hotel, we were told they don't provide one—despite it being spread across multiple areas with over 10 restaurants and 3 bars. After asking guests for directions, we were also told we couldn’t eat in the pub, despite others eating there. The room was disappointing—more like a 2-star hotel, with a tiny bathroom, hard bed, and loud music from the bar until 11 PM. The biggest issue was the air conditioning; it was centrally controlled, and one night it was set to 32°C! When we asked to adjust it, we were refused. The manager promised compensation but ended up lying about arranging a free massage. We even asked the spa manager if he had been in touch and he hadn't! Communication was terrible: we had trouble booking restaurants, couldn’t get a simple taxi to Antalya without them trying to charge us £100 return. We found one in the end for half the price online. We were charged for an alacarte meal at the hotel which we were thought would be free as compensation. The manager said he would be happy to compensate us with something in the hotel as we couldn't sleep in the room because of the 32 degree setting on the air-conditioning which we couldn't control. The kids' club was closed when we needed it, and on our last day, the manager demanded we pay the £40 for the meal and threatened to ring the police if we didnt pay. The whole experience felt disorganized and frustrating. We even had staff push in front of us for food. On the positive side, the grounds were beautiful, the food (especially at the beach bar) was good, and the pools were nice, though cold. But for a supposed 5-star resort, the poor service and lack of customer care made this stay far from enjoyable.

Erjo Llupi

Had an amazing stay at Dosinia Luxury Resort 2 years ago! The resort is stunning, with beautiful beachfront views and a relaxing atmosphere. The rooms are spacious and well-appointed, offering comfort and luxury. The staff is incredibly friendly and attentive, always going the extra mile to ensure a great experience. The pools, restaurants, and activities kept us entertained throughout our stay. Highly recommend for anyone looking for a peaceful and luxurious getaway!

Aysha Hussein

Dosinia luxury resort Hotel The hotel grounds were beautifully maintained, with staff consistently cleaning up and ensuring everything looked neat and tidy. Food: The outdoor food huts were a definite highlight—10/10! There's plenty of variety, so you'll always find something to eat. In the main hall, breakfast options were solid, while lunch was more tailored to those preferring traditional dishes over fast food. Dinner followed the same pattern, offering great choices like sushi, pasta, and a popular outdoor grilling area. Bars: * Flamingo Bar: The staff here were fantastic—always willing to whip up endless mocktails and drinks while keeping the sweets stocked, which was a big hit with the kids. * Coffee Bar: The coffee itself was good, but the service was lacking. Some staff were quite rude—one, in particular, rolled her eyes when asked for caramel syrup, which wasn’t a great experience. Entertainment: The shows were enjoyable, with the Michael Jackson tribute and Minion-themed performance being standouts, especially for children. Kids Club: This area could use major improvements. It felt run-down, with young staff more interested in their phones than engaging with the children. There were hardly any toys—just a broken boat and a few Jenga blocks. The only activities offered were a €10 bag-painting session and some questionable face painting with paints that didn’t seem safe for skin. I never felt comfortable leaving my child there alone, and even when he was there, he was bored after 10 minutes. Rooms: The room size was decent, but space was tight—we struggled with two suitcases and a pram. The bathroom was functional but in need of an update, which felt disappointing for a supposed 5-star hotel. Amenities & Service: There was no iron in the room, which should be standard even in a 4-star hotel. Reception offered a paid ironing service, which wasn’t great, and this was an unexpected extra expense since Google showed that irons were supposed to be included in the rooms. Overall Verdict: A good stay with some areas needing improvement. The hotel doesn’t quite match its 5-star rating—I’d place it more at a high 3-star/low 4-star level. For the price, you get what you pay for, but the excellent food huts and well-maintained grounds certainly made up for some of the shortcomings.

Fridah

Absolutely devastated,We booked for family room on arrival we were given normal Standard room.we were to pay extra €500 to get moved to Family room which we cleaned ourselves.10 days we were here ,we had cleaners only for 3 days.We struggled with clean towels,Lights were going off and technician were having to be sent to fix and one evening we missed out alacarte meal because there was no water in the room after a beach day you need a nice shower en dress up for dinner. The bar Man Mohammet was very rude few guest were complaining About him on the queue at some point he poured drink all over dress and ruined the evening. We were 4 families and always a big group and enjoy travelling together.We all agreed the entertainment and pool attendance were second to none absolutely brilliant. Just advising other guest always check in advance the sizes of room to avoid devastation,Pertaining food the jacket potato and chicken kebab by the beach brilliant the couple serving are amazing always smiling they made our day every time something was going wrong. Unfortunately we will not be coming back to this hotel

Marleen Vaher

The journey from Antalya Airport was quite long—around 3 hours. However, the service at the hotel is excellent, and all the staff members are incredibly friendly and helpful. I lost my room key on the first evening, and several employees immediately stepped in to help me search for it. The buffet selection is outstanding—even the pickiest eaters will find something they like. The room was very clean, spacious, and had a large balcony. The beach is very close and beautiful, which is a huge plus. There are plenty of sun loungers around the pool area, making it a great spot to relax and unwind. In the evenings, there’s a disco, and the music can be quite loud. If you’re planning to go to bed early, this might be a bit disruptive. The walls are also quite thin—you can hear a lot from the neighboring rooms and corridors. The water in the shower is lukewarm—not cold, but not as hot as I’m used to, since I normally shower with boiling hot water. :D Overall it's a really good hotel, I would definitely visit it again.

Kath Thornley

This is Kath husband writing while sat enjoying a 7 day break in Turkey. Some of the comments on here are not about the Sunstar Resort we found. The main lobby is impressive the rooms are a good size with a quality bathroom. The staff are friendly and speak enough English to get by. Having stayed in hotels around the World including the recently refurbished Waldorf Astoria in NYC this hotel is value for money 5 star no.t The food is repetitive but adequate for a 7 day stay.

Adin Aljovic

My recommendation – stay away from this hotel! First of all, the room was far from what we expected. It wasn’t very clean, and the ventilation was poor. The bathroom was also a disappointment with inadequate cleaning. The food wasn’t good at all. Almost nothing tasted good, and the soft drinks were like water. There was also very little variation on the menu each day. I would definitely recommend looking for another option in the area. There are several hotels offering better quality, service, and an overall much more pleasant stay.

Fatimah Ishaque

We have stayed here this week for the half term holiday, the hotel is located near a beach and in an underdeveloped location on the back of the hotel, of Mahmutlar (lots of hotels/ apartments still being built). The hotel itself, the rooms are clean and modern enough, there is a lack of lighting though on the landings outside of the hotel rooms, I’m not sure if this is due to maintenance or a choice to not switch them on, the night time entertainment is quite poor and repetitive. The pool is clean and has water slides for the kids, plenty of seating around the pool and bar, there is also a lovely little kids playground area and there is also a kids club available. There are a few shops on site, a clothing store, general newsagent, hairdressers, massage etc. The food is excellent, there is always a different variety of food available daily and the dining area is clean and well maintained. There is not much English food available though, it is mostly curries, chicken fish etc so if you like English food this may not be for you. The mini fridge inside the room was barely cold enough so I couldn’t store my child’s milk in this. The mini club was very poor, it had hardly anything inside of it apart from a couple of colouring sheets and small toys and was also unstaffed It is definitely worth a visit as it is located in a lovely location for the beach which is a one minute walk away and it is a good hotel in general, there is also markets nearby within a 5 minute walk I would rate this as a 3 star hotel rather than a 5

krzmar969

We stayed there just before season, and was only couple of dozen quests, mostly Russians. Not all facilities ready yet. Food up to standards, but drink bar needs a lot of improvements. Beach let me down, dark grey sand and stons. Also beach bar, open but not much to drink or eat there. I guess it all looks different in full season.

Ross Rayner

Stayed for a week in this hotel in May 2023 Supreme service, excellent location, great , modern rooms, great food. All staff is highly professional and guests oriented. Special gratitude to the receptionist Gulnara. She is multilingual and was very, very helpful. Excellent guest service. Highly recommend this hotel to anyone who values good quality service.

Pavel Kolychev

Food is great, pool is great, animation team is cool, especially Ozi, he is the best. Hotel staff is great. They quickly response to all my requests. Wi-Fi is bad and its paid, so I use my own Internet. Rooms are clean. My reccomendation is to not take room on the ground floor.

B.

First off the people that work there are awesome! Great service, only we was the only Dutch people there and even in that area only Russian people. So if you don't mind it it's a great hotel. It's no a 5 star but nightly entertainment was great. Food could have been more variety. Very clean rooms and nice swimming pool.

0756981852 Tamas

We have just returned from vacation, I really liked this hotel, it is beautiful, very clean, the rooms are neat, renovated, new furniture, clean bathroom, clean towels in every day, beach towels available, very friendly and helpful staff. The food was very tasty and varied, and here the staff was very attentive to the needs of tourists. I would like to mention Zeynep, our chambermaid, she is very conscientious and friendly

Kristine Donga (Radi)

It’s not bad if you are not picky. Food is ok but almost the same every day. I didn’t like that it takes 20 minutes to walk to the beach. Hotel provides with bus to the beach but I prefer to be independent.

Daniel Hamilton

AAbsolutely great hotel, very family friendly, great entertainment, great food and drinks, kids entertainers are fantastic. Kids club is fantastic, Nivoo is brilliant with the kids. ❤️❤️❤️ we will come back again we love this hotel thanks for good work ❤️❤️

Josh Hoyal

This is a amazing hotel, with great staff. The food is perfect with different choices for everyone everyday. The pool is clean and the life guard is friendly and a good guy to talk to. Evening entertainment is entertaining and always a laugh. Highlight of the holiday is animation team as they are always around and interesting with the guests and having a laugh with everyone, truly genuine people.

Abbie Robbins

Had a wonderful week here in May 2024. The staff at reception are so welcoming upon arrival. One of the lovely staff members took us and our luggage to our room and showed us around. Room was on the basic side but was everything you needed for the week. Plenty of storage space. The room was cleaned and re stocked every day by the lovely cleaners. The food was nice can be repetitive but there was always fresh meat being cooked outside that was very nice. Only thing I would suggest is that the food isn’t labelled the best but you could work out what most of it was. The pool was always nice and clean so was the sun beds around it. People were always coming around to clean and keep things tidy. The bar staff at the pool bar were lovely and always smiley. The animation team are brilliant. Bob, Mike, Chico & Maddy. They put so much effort into making sure everyone is having a good time they come round the pool everyday to say hello and ask how you are, we spent a lot of time with them on our holiday they have brilliant sense of humours and really know how to make you laugh. The animation team also put a lot of effort into the evening entertainment. When we were there we had a variety of different dancers, a Micheal Jackson show, bingo, lots of different games etc. We cannot fault the hotel. We had seen a lot of reviews about the hotel being unclean etc but all I can say is it must be the guests that are there at the time because it was beautifully kept whilst we were there. I would definitely recommend

Jasmina Planinc

We have been in the hotel for a few days now and we like it more and more. Those who complain about the food, uncleanliness and staff - should think a little. The staff is available for guests 24 hours a day, in temperatures around 40°C. They take care of cleanliness and everything around as much as they can! And let me remind you that it's not their fault for the mess and dirt around the resort - Its guests fault. It's sad how guests make fun of the food and drinks, how dirty they leave behind, and then complain about the staff! The staff is great, same hotel! I recommend!

Iuliia Levchenko

+ Overall its a nice hotel for a price we paid. The hotel is clean, food was good. Don't think you will find seafood and steaks every day, but it is some nice fish, meat and grill options all the time. Food is fresh and tasty. Nice food selection in beach snack bar. Really nice terrace by the lobby! - Big dislike for a music during the day by the pool.(hope Management do smth about it) Music is super loud and all day long. I haven't seen any party people guests, but many families with kids, so why to keep the music so loud all day, so guests couldn't hear each other and relax. -Bar is not good( almost everywhere in Turkeys all inclusive)Bartenders need some basic training. Two times asked mojito: 1st I've got with vodka, 2d with no mint... Just get your alcohol from duty free, that's what we will do next vacation ) -Entry in the sea is not suitable for small kids. We have a baby and we swam few times only. Rocks and getting deep very fast.

Kaysi Pearson

Was skeptical before coming as had seen some negative reviews but honestly couldn’t fault the hotel and the staff. Lovely atmosphere the entertainment team definitely make the hotel. Get the best of both lively atmosphere with plenty entertainment during the day at the main pool and then relaxing, quiet atmosphere if preferred at the relaxed pool. Bar and snacks available at the main pool, relaxed pool and beach. Snack bars all have chips, burgers ect. Main restaurant had a good range of food choice for it being all inclusive. As a fussy eater it’s the first time I’ve been abroad and found food liked at every meal without the need to eat chips every night. Evening entertainment for kids and adults every night also with the exception of a Sunday being the entertainment teams day off. Ice creams, waffles and cakes also available at different points during the day. Overall a lovely time here with amazing, attentive staff.

Adama Mansaray

Reception, I received was fantastic, service exceeds my expectation! Guest relation guy speaks fluently English, very polite, friendly and helpful. The atmosphere is unmatched trust. First Solo trip and felt really safe. I love this hotel and am definitely coming back with my family soon.

Jon Huddy

Arrived here a week ago and our stay has been fantastic. The staff are incredibly friendly and polite and a 2 minute walk to the beach. The evening entertainment is great too with something different on each night. Very kid friendly, my kids have had a great time.

Sharon Corden

We upgraded so we had a spacious, clean room on the second floor overlooking the sea . It had a Fridge with water replenished daily , no tea and coffee but always clean . Our safety deposit was broken which we reported 3 times and it was still broken when we left . As we were with others, we used their safe and this was free. Well worth it . There was something for everyone in our party . From the quieter pool, indoor pool and lobby bar with a lovely balcony looking out to sea . To the water slides , which open during certain times, as they are manned and the louder more active pool … annoying people reserving sun beds, but we always found somewhere to sit . Pebbly rocky beach accessed via the underpass, a with sun beds and shade . Beach shoes a must . Sea was quite rough and shelved steeply in places . . Lovely little beach bar for drinks . No food or snacks served there . Lots of choice at all meal times . However, Tricky sometimes as not all was labelled , which as a vegetarian I had to sometimes guess what I was eating, but always found something . We used the snack bar had waffles and ice cream in the afternoon and afternoon tea . We worked our way through the all inclusive cocktail list and made it for midnight soup a couple of times . It is quite a way from Alanya but it only cost 1.50 euro to get the local bus . There are some shops, cafes about 30 min walk, but it is by the side of a busy dual carriage way . All the staff we encountered were really friendly and helpful . The shops in the hotel - bags and clothes were well priced and really helpful too .

Yusairaa Haqq

Definitely not a 5* hotel for sure ( travelled with family ) 1.hotel has a foul smell sometimes 2. All the hallway lights are kept off all the time it’s all dark throughout the day and night 3. Food is very limited I will attach pictures not much food that is tasty , very repetitive food. 4. All staff should be trained with safety precautions, INCIDENT that happened with my daughter cleaners kept constantly coming and mopping while we ate our meals and my daughter slipped and fell I think they should do all of this when the people are not present as it is not safe at all. 5. LOCATION middle of nowhere 2 hours away from airport 6. Room Cleaners are lovely and very kind and welcoming , however reception staff are not very welcoming and are all foreign speakers very hard to communicate with them 7. We wasn’t informed about any sort of events or anything about a theatre in block b ? 8. Some staff are very nice but very few more rude ones over nice I’d say 9. I was expecting a pool view as that’s what was advertised but we was given a very disappointing view , my kids was so upset with the view we got because they were excited for a pool view , we did try and resolve this but was told it was not possible . I don’t understand why the other side of view isn’t advertised. 10. Room service was good and fast 11. The service of WiFi is really bad in the rooms barely had WiFi. At all nothing loads only works well in the lobby 11. Overall i don’t think I would recommend or would go back

Katerina Dimitrova

I was pleasantly surprised by the hotel and the price vs what we get was awesome. The food was nice- a lot if traditional Turkish dishes and produce, fresh fruits an vegetables. The rooms are well kept and the staff was very friendly. The managers as well, they made sure we were well looked after. Daily activities by the pool and at night. Over all a great holiday.

Valentin

I do not recommend going to this hotel. The first bad thing was the room, as I opened the door and entered the room, a strong smell of mold hit me, and the ceiling was full of mold. The balcony wasn't cleaned on my entire stay. In the bathroom, the toilet lid was stained with yellow color, you know from what. This hotel has a big problem at the restaurant, it is small and because of this it is always formed crowded food. Stay for 20 minutes to fill a plate with meat, garnish and a salad... They also don't have what you want to drink at the bar. For example at the bar at the restaurant did not have pepsi max at all on any day out of 8, on the last day at dinner they did not have beer, and the coffee machine did not work, not even at the beach bar, so if you want to drink coffee on the beach you can't. In many other days in a row they did not have the ingredients for mojito and did not bring them so I had to drink something else. What did I pay Ultra All Inclusive for? To drink water?

Liam O

I rarely leave hotel reviews, however, after some of my belongings were stolen and experiencing some of the worst customer service, I felt inclined to do so. On check in I gave my name, the receptionist didn’t utter a word, a short time later I was handed my key card and a photocopied information sheet which was so faded I could barely read parts, I was pointed to the lift and told my room was on the 4th floor, then he walked away. Some basic information and layout of the hotel would have been helpful. The room was dated, wallpaper missing bits that had been ripped and not replaced, carpet not hoovered, I think Stevie wonder fitted the bathroom due to the uneven tiles and sloppiness of the grout everywhere. Towels and bed linen were clean, although the bed was rock hard. On arrival my fridge was stocked with 3 bottles of fizzy drinks, this was never topped up thereafter. I did order a sea view room, what I got was a view of the back end of a nicer hotel opposite with a small sea partially visible through a gap. The food is just bland and completely tasteless, the drinks are served in paper cups which become soft and awkward to hold after a few minutes. The pool and pool area was nice and well maintained. The staff at the pool bar are the most miserable people I’ve ever encountered, a smile or a courteous greeting was never to be found. I was to be collected by transfer on my final day at 3:30, as check out is 12pm, I asked for a late check out, I was told this would be €30, a bit steep but I paid. When I returned to my room at 2:15 to shower and pack, I was met with two housekeepers servicing my room, they looked perplexed that I was there. I quickly noticed most of my belongings were not there, I gathered that they had not been informed of my late check out and tried to explain this to them, despite my best hand gesturing the language barrier prevented the message getting across. After some time and with the help of Google translate they understood and my things began to reappear from the corridor back to my room. After showering I then noticed my expensive trainers, electric toothbrush and a few small toiletries were still missing, so I found the ladies and asked where my belongings were, they just continually shrugged their shoulders then ignored me and continued to work. I found another housekeeper and explained the situation, she was helpful and 20 minutes later my trainers returned. I checked out and explained what had happens to the receptionist, he told me to have a seat and he’d get the items returned to me. I sat there for 40 minutes, occasionally chasing him and being fobbed off with “soon” each time, until my transfer arrived and I left. I could have dealt with the dated appearance and bland food if the customer service was there, but all the staff were just appalling when it came to customer care. I’ve been all over the world staying in hundreds of hotels, but this place is officially the worst! Avoid like the plague!!

E S

This is NOT a 5-star hotel! This is not even a 1-star hotel! Do not be fooled by the affordable price for a "5-star" vacation in an otherwise expensive Belek region! Keep away! You have been warned! This has been the worst experience I’ve ever had! We were initially given a room on the west side of the hotel, and the smell was unbearable due to the septic tanks located right outside. As soon as we entered, we were hit with a disgusting odor of sewage and mold. The air conditioning was covered in mold and hadn’t been serviced in ages. After our first complaint, the staff promised to clean the room thoroughly, but no one ever came. Following our second complaint, and after some help from a local contact, we were moved to a room on the east side. While the smell issue was resolved, other problems persisted. The east side rooms face a neighboring hotel with a summer kitchen that starts operating around 3 a.m., causing loud noises and conversations, sometimes even arguments. The hotel restaurant is filthy and serves the same bland food every day. If you aren’t among the first to get there, you’ll likely miss out on most of the food. The sunbeds are constantly “reserved” by people who either don’t show up until the afternoon or never show up at all, and the staff does nothing to address this. I even spoke with the owner, a man named Hussein, and his “right-hand” person, who both promised to fix the issue within minutes—yet, unsurprisingly, nothing was done. Any complaints made at the reception are passed on to “guest relations,” managed by a Russian woman who, frankly, does absolutely nothing. I believe that a picture says a thousand words - so judge yourself!

Galbenus Ariana-Elena

I had high hopes for my stay at Clover Magic Seagate, but unfortunately, my experience was deeply disappointing. From the moment I arrived, it was clear that this hotel did not live up to its advertised standards. Firstly, the cleanliness of the room was appalling. The floors were dirty, and there were visible stains on the bedding and furniture. The bathroom was no better, with mold in the shower and a lingering unpleasant odor. The service was equally disappointing. The staff seemed uninterested and unhelpful. Any requests I made were either ignored or met with a dismissive attitude. I felt like an inconvenience rather than a valued guest. The food was another major letdown. The buffet was poorly stocked, with limited options and lukewarm dishes that tasted bland and unappetizing. The restaurant area was often overcrowded and unclean, making me question the hygiene standards of the entire establishment. Additionally, the amenities were not as described. The pool was dirty and overcrowded, and the supposed "private beach" was a crowded, litter-strewn stretch of sand. The hotel's advertised activities and entertainment were virtually non-existent, leaving little to do during my stay. Overall, my experience at Clover Magic Seagate was far from magical. I would not recommend this hotel to anyone looking for a pleasant and enjoyable stay in Belek. Save your money and look elsewhere.

Jānis L

Overall okay hotel, but needs improvement. Really bad reception wifi for money witch nowdays should be free. There are people at anytime of day walking the hotel trying to sell you something. Same to animators. They are cool people but they try to sell you stuff there and here. Food all seven days were the same in kitchen. Room service didn't change our blanket all week. Doors of your room are unsafe for small children they can open them. Elevators are slow and always crammed and no heated pool.

Petr Olša

Our stay at Meridia Beach Hotel was truly excellent and met all our expectations. From the moment we arrived, we were greeted by a very friendly and helpful staff, which was just the beginning of a fantastic experience. We especially want to highlight the behavior of the restaurant staff, who were always smiling, courteous, and willing to fulfill any request. We also really enjoyed the animation team, which tirelessly worked to entertain guests and create a pleasant atmosphere. The hotel was very clean, the rooms were well-maintained, and the hotel environment was very pleasant. The food within the all-inclusive package was always tasty and varied. We also appreciated the wide range of drinks available all day long. If we were to mention any small downsides, we would have appreciated less pressure when being offered massages while borrowing towels. Also, the number of guests in the restaurant during the start of lunch or dinner was sometimes higher, but these were only brief moments and didn’t affect our overall very positive impression. Overall, we rate Meridia Beach Hotel as a fantastic place for an all-inclusive holiday, where guests can enjoy comfort, excellent service, and a rich program. We highly recommend it!

Vicky Nijdam-Nguyen

Oudated hotel who do their best to make sure you won't come back. We arrive late, the room shower was leaking water and making loud noise, bed broken, door to balcony can not be locked, but because it late we wait till morning to complain. Morning long queue, other people who speak turkish just jump in front speaks turkish and got help before us. Wifi expensive, for 7 days we have to pay 13 euro per device. With a family with 3 kids we have at least 5 devices. They try to make money out of everything, like to use a luggage scale 1 euro per time, eventhought not much it is just annoying. Restaurant food always the same everyday, like fighting for food, if come too late nothing left to eat. They have gym but underground no windows no airco, machine old and not working. No icescream half of the holiday because 'the season is over'.Employees only smile to people who tip and grumpy on who don't. Our kids was ask to get out of the indoor swimming pool because they are 'noisy'. Aren't we at the family hotel? We visited october/november, the outdoor pool is ice cold, contrast to advertised 'heated pool'. The only nice thing about the hotel is the location, next to the private beach, and walk distance to local bazaar. Many guests told us this is the worst hotel they ever been to, denitietly not worth 5 stars hotel as they advertised.

Warman Warman

Awful hotel. This is not a 5 star hotel. Food was disgusting & made the whole family unwell. Drinks were cheap ie cola not Coca Cola & the alcoholic drinks didn’t taste as if there was alcohol in them. Snack bar food left out to festa in 26-30 degree heat everyday & flies around the food. If you are unlucky enough to be put in the apartments/bungalows which is not within the main hotel there are many stairs & slopes, the apartments/bengaliws are dated like something from the 1980’s & smell of sewage & mould. Never seen so many cats in a hotel before, even jumping up on the dining tables (gross). The main hotel rooms are better but again no where near 5 star & there is no kettles in the rooms. The hot drinks are lukewarm & the coffee tastes like hot chocolate. There is no free WIFI in this hotel, it costs 15 euros per device for one week. The entertainment is lacking day & night especially for adults. At night there is 30 minutes of dancing to the same songs every night for children, supposedly a disco. The staff are mostly rude, especially those at reception & their understanding of basic English is really poor. Be prepared to spend extra money on eating out if you want decent food that doesn’t make you feel sick or better yet, avoid this hotel like the plague!!!!

Laivi Tuvahe

dj not good at all, every 5minutes is bothering us to go to club with him and if we decline 2 times then if u want song request in the evening then he is doing all for not letting your song from the speakers.

Amy Deans

Stayed here for 10 days and overall had a wonderful experience. The staff are all very friendly and always made a massive effort with the children. The rooms are nice, basic but everything you need. The hotel itself is beautiful and plenty of different spots to chill out. It is out of the way and not really in walking distance to anywhere but transfers, taxis and buses are always available. The beach is lovely and has its own bar (although do not expect to make sand castles as it is all stone down there). Kids club and animation is brilliant, the kids got to make their own pizzas, draw and play games. They also offer chargeable things like making your own t-shirt and painting a bag. Evening entertainment is done by the same people and again there was great variety and always a brilliant laugh. The food is nice but gets very repetitive after a few days as it seems to be the same thing on rotation. Also the children are fussy and lived off of pancakes and chicken nuggets as those are the only child friendly dishes. The pool is clean and plenty room for everyone along with a kids pool, an indoor pool and 2 waterslides with its own pool. My biggest complaint is despite the fact we went all inclusive ice cream was only available from 2.30-4pm. with children who expected to be able to have ice cream straight after breakfast with all inclusive they were very disappointed. Overall a very good experience and I recommend this hotel!

Onat Akkız

We arrived to the hotel as a family and all was good from the begging of our arrival, had good time in the clean pool , hotel is clean rooms are also. The food could be better but we are satisfied anyway , waiters in restaurants could be more attentive and could be more care about drink servicing. The best part of the hotel was animation our kids had great fun in kids club so as we are with adult programs , many kind of activities daily for kids and adults , they created memorable moments for us and special thanks to entertainment team.

Natalie Brinton

Wouldn’t even give this place a one star just a big warning warning warning absoloutely horrific it’s the worst experience I’ve ever had we arrived there were no food in the snack bars in the middle of a building site and miles from anything so your basically trapped the rooms are filthy and in the restaurant the cutlery and plates are not washed properly the staff are unhelpful and extremely rude especially the guy at reception and the bar staff slamming glasses down you have to pay for WiFi in your rooms not only per person but per device and daily for the safe in the room which is odd for a five star the rooms were outdated and dirty and the beds were infested with ants to which my partner was eaten alive we only stayed one night as we didn’t have an option then checked out the next day and booked into a new hotel I would not recommend this place is horrific needs shutting down terrible experience

Burak Arca

First time We came here with our friends , in april little bit was cold but we enjoyed delicious foods big pool but small area not far to beach by walk only 2 minute especially animation team was great morning activities evening programs they was friendly always wanted help to us we will come back again thanks

Mariusz Tylko

Hotel is situated close to the beach, there is underground passage. The rooms are clean and functional. The employees of hotel are helpful and nice. The food could be better but don't get me wrong the food is good and lot of choices. The drinks in the bar were original in all inclusive offer. The location is weak, the nearest city is about 15 minutes by car. The animations in the night were fantastic, we saw the gymnastics, strong man, laser show, synchronical swimming and many more. That was the most advantage of the hotel. Guests from Turkey (the most), Germany, Poland, Ukraine, Russia (a little).

Nat

We stayed here as a family for a week in February. The location of the hotel is perfect very close to supermarkets, bazaars, shopping centres and the beach. We stayed in the bedroom for 5 people and to be fair it was quite small for 5. Our air conditioning also wasn’t working. Rooms were cleaned daily and new towels were given daily. The cleaning ladies were super ! All the waiters and barmen/women were so lovely, always cracking a joke and making sure everything is okay for you. However I didn’t like Mr. Muzzaffer’s attitude: we asked him if we can book the a la carte restaurant as part of our 1 week stay and he said there is no room and we went down anyways to see and the restaurant was 95% empty :/ not a good luck for the hotel as the restaurant is part of what we paid for. Breakfast, lunch and dinner and lovely always a bit of variation. The pizza in the pool bar was amazing - best pizza ever. We also made us of the spa during our stay the indoor pool and sauna was great. We tried Hamam with the massage and it was a very good experience for a very good price however after the massage we were constantly being asked and asked if we want more for more money which was quite annoying. The animation team could be a bit better. I understand that the hotel has mostly German visitors but dance nights etc. Should be inclusive for everyone. But after we said that more inclusive music is needed they provided it and it was an amazing night for all - nearly everyone was up and dancing. Overall we had a great stay :)

Boris Aleksiev

Very close to the beach, close to the mall, great outside pools. Great animators, speaking mostly German. Inside pool was not hot enough (in December)

Natália Ondrášková

The service was very nice and friendly. The cleaners were also great and always smiling. Well, as for the program, unfortunately it was very boring. For us the animators were the weakest part of the hotel. In other hotels, there was constant music and activities, and Hane Garden was already quiet at 11pm. We had the most fun with the waiters, they always tried to joke around and made our stay pleasant. Otherwise we would be really bored the whole time. Food was nice but I would appreciate more pasta and sea food. The breakfast were slightly weaker. But dinners and lunches were good. Sunbeds around the pool were always full so we had to woke up early to "reserve" some. That was really annoying to be honest. The location of the hotel is great and it's close to the beach and bazar as well. The hotel is more family friendly.

Nastya Ts

All was good besides the Internet. Wi-Fi is poor, always weak connection anyway. Not a good option for someone who has to work online or smth like that

Bjorn Wezendonk

Just the best hotel I come ther over more then 16 times End i whil keep komming there😊

TOM WLOCH

I dont recommend this hotel ever one of the worst ones ever. I'm really annoyed. I spent a lot of money for this hotel. However, I don't get treated with respect like others. Staff are scared to talk to people as the managers are treating them with disrespect. I will never come here again on of the worst hotels in the entire world.

Janusz Bogacz

I regret to say that the hotel is not worth even 3 stars. Let me start with the arrival: when we arrived at the hotel at night, the hotel interior was lit only with a pale light indicating deep savings in electricity. The reception staff was unpleasant and downright disgusted by the arrival of guests. At first glance, the room seemed fine, but it was enough to lie down in bed to find that there was sand in the bedding, which allowed us to assume that the bedding had not been replaced, only adjusted on the bed. The bathroom probably never belonged to a 5-star hotel, even right after the hotel was built. Cleaning the room only consisted of adjusting the bedding and changing the towels. Unfortunately, the hotel staff did not come up with the idea of ​​replenishing the shower gel or hand soap. I have no major complaints about the amount of food available, although its quality could be better. The cutlery and plates do not deserve even the lowest rating. Only one bar available by the pool in the hotel. The lobby bar and the beach bar are unavailable. All inclusive is an unknown expression in this hotel. The bar only serves alcohol in combination with Coca-Cola or Sprite. Any other combination (here called a cocktail) requires an additional fee of 5 euros each time. Juices squeezed on site cost 2 euros for a small cup. In general, I do not recommend this hotel to anyone, even if it is at a very good price.

Abrar Hussain

Not a bad hotel, rooms are very nice but the hotel is small and food choices are limited but of good quality. Only one outdoor pool and very small indoor pool not heated. Beach bar serves nice food. Mini bar only has water. This hotel is nothing like the 5 star ultra all inclusive hotels more a 3.5 star

Srdjan Subotic

Food is limited, limited offer, amount is unlimited. 15 people stomach issues and poisoning but its all ower hotels in reagion. Nobody speaks English, or bear minimum (except 1 guy). Rooms are nice and clean. Food is the same every day, just a bit different. No Turskish food for which u travel to taste, poor offer in this hotel, sweets are bad and not tasty not original Turskihs sweets. No lunch packet that u pay for and they have to give you on day of departure. They have restoran for a la carte dinner that u payed for, but wont give You, saying they need 14 people interested... Drinks are from same plastc cups which r reused all the time, Efes beer not that good and pepsi etc... Pool is warm and nobody takes care if it, meaning horibble Germans spill drinks in the pool and swim with drinks in pool. Nobody on the pool to tell Germans what is normal behaviour what is not when you are with other human beings. Evoid pool if you can, its 2 hot, no managar or person to take care of things etc. Beach is ok, it could and has to be cleaner. Bar on the beach is better and food is better then in hotel. The blond guy who is working for hotel and throwing parties in the evening is cool and tip him if u can. My man speaks multiple languages. Water on sea is hips high for first 50m when u get in and really warm. All in all its a 3 star hotel at best. Traffic around city is horrible, dont drive. Shuttle for beach is good and driges every few minutes.

Armin Kustura

This hotel is faaaaaar away from 5* hotel. For sure only 3+* or 4*. Location is wrong for resort. There is no beach Inside complex. Rooms are good, clean, but not as you expect for 5* hotel. Receptionist is confused, and his host (older guy) is trying to fix all mistakes. Good work! WiFi connection is good only in lobby, in rooms poor and unstable. Aircondition system is good.

Margus Sults

A Surprisingly Great Stay – If you're looking for a hotel that combines great food, professional staff, and the patience of saints – look no further. The food? Absolutely top-notch. Every bite was like a flavor party in my mouth. Honestly, I’ve seen Michelin-starred places with less imagination. I almost started taking photos of my meals like one of those people on Instagram. Now, let’s talk staff. The team was professional, friendly, and surprisingly forgiving. Let’s just say I might have had a bit too much to drink one night (okay, way too much). I did some things. Dumb things. The kind of things that usually end with a security escort. But not here! Instead, the staff showed understanding, kindly cut me off from more drinks (wise move), and – bless them – didn’t throw me out on the street. That’s 5-star service with a side of mercy. I’d go back in a heartbeat. Just maybe with a little less vodka next time.

Ibrahim Saleh

I recently stayed at your hotel and had one of the worst experiences I’ve ever had at any accommodation. I raised a formal complaint with the night manager, Mr. Mohammed, regarding an incident involving a staff member who manages the electric cars. I was charged €10 for 2 cars for just 15 minutes each. However, after only 10 minutes, she claimed the time was up — despite the fact that I had set a timer on my phone and knew I had 5 minutes remaining. This behavior was completely unprofessional and felt dishonest. To make matters worse, no one seemed willing to address the issue seriously. The overall attitude of the staff was unhelpful and dismissive. I am extremely disappointed and will be sharing my experience on all relevant platforms, including social media and hotel review sites, to ensure others are aware. I sincerely hope your management takes this feedback seriously and improves the training and conduct of your staff.

Wiki S

Was a pleasant relaxing stay with a lot going on but could be improved. HOTEL AND ROOMS at first glance it's nice but you quickly realise that it's a bit dated and needs refreshing. The corridors are unnecessarily dark with many bits around the hotel breaking. The room we got felt clean and the bed was comfy but the wallpaper was peeling, limescale, smudge marks on mirrors, rust on balcony table and the so called "duvet" was just basically a massive towel. Our safe was broken and wasn't fixed during the stay though we alerted them. They had basics but no iron (extra service at a cost). The mini fridge wasn't super cold and was fully stocked at the beginning. FOOD AND DRINKS Pretty underwhelming only positive is that decent food and drinks are available all the time. During means the biggest selection is salads and desert but other than that it's pretty bland and often cold or chewy and undercooked food. Felt like the beer and wine was diluted during dinner buffet and cocktails aren't super special at the bars would just stick to alcohol and mixer. Ice cream free at aqua park but once it's gone it's gone other stuff like rolled ice cream, orange juice, popcorn or shisha come at extra costs - I'd recommend this local stall 5min walk towards the beach where it's alot cheaper for more and better quality. The kebab at the pool snack bar was probably the best thing we ate there. FACILITIES The gym is alright (benchs, dumbells, bench press, row, treadmills ect) however despite there being a bench there's no Barbell and the weight have no labels for you have to guess the weight overall had decent workouts. There is limited opening hrs and a sign that doesn't allow under 16 but all the time there where little kids spilling stuff, playing football, and falling on the treadmills due to limited supervision. Some teens were alright and training well but also those that acted like it was a playground so would have liked the rule enforced a bit more. The Spa and sauna is included only one sauna was open at 89°C it was nice just limited spaces. Massages come at an extra cost and pool towels can be borrowed for free. Didn't use the disco or indoor pool Lots of shops with good quality stuff, we brought stuff like watches and belts. Just watch out for prices as some are very high and you either need to bargain or try the market in town. POOL AND BEACH pool is nice with lots of space although we had some issues to find sunbeds but it wasn't bad. Pool is cleaned daily and their is food, drinks and slushies. It closes at like 6 or 7pm. The Aqua park is alright the slides are good and the snack bar is good but it closes at 4pm. The music is good but they change the songs after 20sec. The beach is rocky and the facilities could be more maintained Be aware on one day they were doing a turkish massage by the pool it was funny at first but when they came over they began harassing us even though we refused it, despite this they pulled my partner off the sunbed and shoved a 5€ box in my face I refused to pay as we didn't want it and they got offended but left us alone. It was extremely rude and honestly some of the staff need to learn of boundaries. ENTERTAINMENT They put alot of effort into the entertainment. We loved all the shows at the amphitheatre and appriciated the variety there's something for everyone. be aware that there is a lot of very flashy lights particularly at the start and end of a show. Seems unnecessary and there's no warning so could be risky for and epileptic person but just uncomfortable for me, I can imagine for the toddlers and kids there. The entertainment team is super friendly and organise club nights at alanya every night and water activities and darts. Generally the entertainment goes on till midnight, its loud enough to hear in your room. TRIPS We booked through love holidays and their organiser in the lobby helped us book trips as well as a free transfer to alanya when you reserve a table at green haven restaurant - it's amazing. OTHER WIFI isn't include but sim cards are cheaper Air con is included

Ineta Veinsteine

This is more a 3* stars.It was dark, dirty and boring. Food was not good,same every day.There came over 150 children for summer cump and that was horrible with screaming,jumping and playing with evelators. I don't think that its ok to put children for summer camp together with regular custumers.Only 5* kan give for view to the pool,if you have a number with piil view.Disco bar is nit workin and at the gym all maskins ar old and don't work like they should.There is no paper and desinfication available,so its not hygienisk.This is old hotel.

Yo Lolw

i stayed here almost two weeks, and my experience was great except a few things, the staff here is so so nice, me and my family danced, went to the club thanks to the staff. they made the night shows great too, i liked it very much. the food here is not luxury, but its great. there were a lot of desserts to choose from except the hot food, my kids ate potato chips almost every day because they didn’t find anything that fulfils their needs (yes, they’re picky so maybe it wasn’t for them, but i did eat very well, i was full most of the time). NOWWW, the cleaning service. oh boy, the blanket i was given was all dirty, there were even blood on there? my kids got a blanket with a yellow stain on it? and the cleaning service was a bit terrible (except the cleaning staff was very nice, they always said hello and smiled every time i saw them). the sheets were never changed, but the beds were made everytime, the floors got mopped very quickly and were left still a bit dirty. before mopping the floors it could really use a broom because there were dirt that you cant really just ‘mop away’. the trash was always token out, but i think the two weeks we were staying we did not get toilet paper for a short while and had to ask for it, but it was just for i think one or two days, so it’s nothing bad. we got new towels everyday too, so that’s great. two minuses, the toilet room was a bit dirty and the elevators needs a good cleaning too. Other than the minuses i said, everything here’s awesome! A W E S O M E. i loved the staff very much, my only sad goodbye and why i didnt want to leave is because of the friendly staff! :,( I forgot to mention the pools, they are great, the lifeguard was always watching ! and the chairs were very comfortable and not broken at all like some of the reviews are saying!? the tractor came every 10 minutes to take people to the beach and it was very fun and good experience. (driver was very nice!). forgot to mention, the walls are very thin you can hear everything that’s happening outside, you can be one eye open almost sleeping and then hear a crying kid going down the corridor. Overall, i loved everything about this hotel, looks expensive from the outside & inside. Hotel needs a better cleaning methods and clean sheets. The staff is why im planning on coming here next time. Loved my staying here! I recommend.

Konstantin Guryev

IMO, this hotel definitely deserves higher ratings. Good quality for money. Friendly and welcoming staff, good room condition, standard set of food and beverages for this price category. Animation was nice too (we caught a foam party, plus live music in the evening). Beach was also very nice and comfortable (shuttle goes there every 15 minutes, so you don’t have to walk a dusty road last 50 meters, if that bothers you).

Cal Bowen

After looking at the reviews we were sceptical, and especially as we were originally booked at side crown Serenity but were moved due to the pandemic. However, this hotel is absolutely brilliant and we prefer it to how we imagined serenity! The staff are lovely, very friendly people. The waiter named Oktay is very attentive and helpful, great at keeping conversation and speaks very good English. Although it is a hotel with mainly German and Russian tourists, everyone is friendly and it’s an all round good atmosphere. The water slides are active for 4 hours a day, and are great fun and stable. Like any other hotel, we got up early to reserve sun beds, but even if you don’t you are still likely to find a few as there are 3 pools! With the pandemic, we were worried about the cleanliness before arriving, but the whole hotel is very well looked after and is cleaned regularly and room cleaning every morning. Lovely hotel, can completely see why it’s 5 star, would definitely return again !! :)

nata utiashvili

Who gave this hotel 5 stars? What do hotel founders and general managers do? I booked a room, paid extra money to get a good room. I went down and was taken to the 1st floor. When I asked what was the matter, they answered that all the rooms are booked. I am very interested in what criteria the sales manager works in the hotel. When a number is reserved, it must be reserved. And you should not reserve the reserved number to anyone else. The cleaner is a very nice woman. But as befits a 5-star hotel, it does not fit. As for the service staff. From the barman to the reception, they try to enter the relationship badly, they look at you badly, defiantly. Both young and old. As for nutrition. Great respect for the cuisine and national dishes of all countries. But when we pay such a large amount, at least a basic egg can be fried deliciously. Drinking is also terrible. All cocktails and beers are mixed with water. Whoever goes, take disposable food. At 11 o'clock the music stops. No fun

Isabella M

Disastrous Experience at Side Crown Sunshine Hotel I recently had the unfortunate opportunity to stay at the Side Crown Sunshine Hotel during my second visit to Antalya. As a black woman accompanied by my two sisters, our experience at this establishment was nothing short of infuriating. I feel compelled to share my grievances regarding the staff, the food, and the overall service we received during our stay. Allow me to elaborate on the various aspects that contributed to our terrible experience. To begin with, the staff's attitude towards us was abhorrent. From the moment we arrived, we were met with disapproving glares from both the staff and the residents. It felt as though we were being subjected to a deathly stare, a constant reminder of our perceived otherness. The blatant discrimination we faced tarnished our visit and left us feeling unwelcome and disheartened. Moreover, the quality of the food served at the hotel was nothing short of appalling. As paying guests, we expected at least a satisfactory dining experience. However, the meals provided were consistently subpar, lacking in taste, variety, and overall quality. This was an unexpected disappointment, as we had hoped to indulge in the local cuisine and enjoy the flavors of the region. Instead, we were left with unsatisfying and uninspired dishes that failed to meet even the most basic standards. One particular incident that further exacerbated our terrible experience was the hotel manager's mishandling of our scheduled transfer to the Sunshine Garden club. We had agreed on a pick-up time of 10:30 PM and a drop-off time of 2:00 AM, for which we were charged a hefty £120. However, when the designated pick-up time arrived, the driver was nowhere to be seen, and our calls were completely ignored. Left with no other choice, we had to arrange our own transportation back to the hotel via taxi. This breach of trust and lack of professionalism is entirely unacceptable. As paying customers, we entrusted the hotel to arrange our transportation, and their failure to deliver on this commitment left us feeling stranded and inconvenienced. It is disheartening to witness such a lack of accountability and disregard for their guests' well-being. The hotel's negligence in handling this matter further solidifies our decision never to return and to caution others against staying at Side Crown Sunshine Hotel. In conclusion, my experience at Side Crown Sunshine Hotel was marred by the staff's discriminatory behavior, the abysmal quality of the food, and the complete disregard for our agreed-upon transportation arrangements. As a black woman visiting Antalya with my sisters, I had hoped for an enjoyable and welcoming stay. Unfortunately, this was far from the reality we faced at this establishment. I strongly advise against staying at Side Crown Sunshine Hotel, as it has proven to be an unpleasant and regrettable experience that I would not wish upon anyone else.

Mily Mullin

Stayed for 10 days in June. Room was spacious and clean with balcony overlooking the pool. The staff are really friendly and polite & the animation team are great fun. Make sure you hop on the free shuttle bus to the beach - lovely down there. Thanks for a fab holiday!

Adrian Aleksandrov

A unique hotel, with a perfect staff, excellent rooms and a great location. There are simply no cons, you feel at home The rooms are cleaned every day, the pool, the beach, the sea are perfect, even the lifeguards are cool. Food is quite good, staff and service 10/10. the water is warm both at the sea and at the pool, and the sea is shallow. I would like to be here for years.

Mimico Mimi

hotel is clean and staff friendly, the food is not very varied, but certainly sufficient. the last 2 days the food was very nice. The male waiters are too clinchy and harass you everywhere which is a minus, they are too familial and won't let you eat or give inappropriate comments. the hotel itself in general is clean, but the pools inadequate, as we all got intestinal infections after swimming in the pool. we are satisfied with this hotel in general but will not choose this again because some of the staff were very incompetent and rude. The pool hygiene is also a minus. As for the food, reception, and room cleaning this was sufficient, but not above expectation. With the necessary adjustments, this hotel can be raised to a higher level, however we would not opt to book this hotel in the near future. Kind regards,

Chidchanok “Kim”

I come to stay here in February 2020 for 1 week. I bought a travel package from a tour company in Germany. I have many impressions about this place. Unlimited three-time buffet. Drinks, tea, coffee, snacks during the day. Lots of food and delicious taste. The staff are polite and friendly. Located in a convenient location to travel to other attractions.

Gods Google

would not recommend. a lot of strange german visitors who look like they eat a lot and think a lot less. the food looks not very tasty and the hygiene is very bad, my brother got a bad stomach just two days eating here. the animation program is annoying and very loud, rooms are ok but not the standard you wanna get for a 5 star hotel. i am never gonna come back here. stay somewhere else, a little bit less touisty, this way you can experience turkey and this wunderful country and people better.

Anna Lumbarska

This was my first time in an all inclusive. It was amazing. The service was perfect, everyone is super kind. Good entertainment and activities. Really clean and well fixed. They have good smoothies by the pool the vitamine bar most. I loved an iced coffee everyday, you have to try them there. Berat was the vitamin bar guy, made a friend for sure! He was nice and funny and made my and my friends vacation by the pool very fun. I 100% advise you to visit this hotel if you want to have a good well fixed vacation

Elvin Hamidli

We had a wonderful stay at this hotel! 😊 The room was clean, comfortable, and well-equipped. The food was delicious with plenty of variety every day. The guest relations team was always friendly, helpful, and attentive. The kids’ club was fantastic – our children had so much fun and were well taken care of. Highly recommended for families and anyone looking for a relaxing holiday. We would definitely love to come back! 🌟

Elanora Nina

We stayed at this wonderful hotel with our family and were extremely satisfied! The Kids Club was absolutely fantastic — our children loved the activities, games, and the care provided by the animation team. The Guest Relations team was always ready to assist with any request, very polite and attentive. The SPA center is a true oasis of relaxation, with high-quality treatments and a calming atmosphere. The food was delicious and varied — there was always something for both adults and kids to enjoy. Housekeeping was done daily, keeping the room clean and cozy. The sea was clean and warm, and the beach was well-maintained and comfortable. We will definitely return! Many thanks to the entire hotel team for an unforgettable holiday!

Arita Zvirbule

We were there at the end of May, beginning of June (2025), after the bad reviews we were a little afraid, but we didn't need to see that everything was being improved every day. We liked the evening shows, the food and the friendly attitude of the staff, the pools. We would definitely go again. I would recommend plastic plates for babies in the main restaurant. Maybe they can figure out how to improve the entrance to the sea!

Cesika Hanri

“We had an amazing time at the aquapark—every slide and pool provided endless fun for both kids and adults. The adrenaline-pumping water slides, lazy river, and splash zones kept us entertained all day long. After working up an appetite, we were pleasantly surprised by the delicious food options available. From mouthwatering pizzas and fresh salads to juicy burgers and ice-cold smoothies, each meal was flavorful and satisfying. Friendly staff, clean facilities, and a lively atmosphere made our visit unforgettable. Highly recommended for anyone looking for excitement and great dining in one place!”

S V

Extremely Disappointed – Zero Customer Service I’ve sent two emails, filled out the contact form, and tried calling the hotel over a dozen times – yet I’ve received no response whatsoever. It's been incredibly frustrating trying to get even the most basic reply. For a resort that claims to offer a family-friendly experience, the complete lack of communication is unacceptable. Customer service is at its poorest. I expected far better from a place like Astetia Family Resort Side. Based on this experience alone, I wouldn’t recommend booking unless you're happy to be ignored if any issues arise.

peter goords

Natuurlijk! Hier is de Engelse vertaling van je review: Disappointing Stay After Years of Loyalty – No Longer Recommended We stayed at Crystal De Luxe from May 21st to June 1st, 2025, for 12 days. This was our fifth time at the hotel, but unfortunately, it will also be our last. The air conditioning didn’t work, which made it nearly impossible to sleep. Leaving the doors or windows open wasn’t an option due to the loud music from the nearby nightclub, which caused significant disturbance. Although the food was good, the animation team was entertaining, and the location is excellent, these positives couldn’t outweigh the lack of basic comfort. What truly ruined our experience was a conversation with hotel management. Instead of addressing our concerns professionally, they threatened to put us on a blacklist simply for voicing our dissatisfaction. After being loyal guests for years, we found this response disrespectful and unacceptable. Based on this stay, we are giving the hotel 1 star. It's disappointing to see how much the attitude toward guests has changed. .

Anita Lazdeniece-Grīnberga

The hotel was very nice, everything you need was there for a great vacation. The rooms were clean with a good view of the mountains, cold drinks always in the minibar. The food was delicious and cocktails too. The staff was nice and welcoming and entertainment crew too - they were good fun!

Ramūnė Bartušienė

Wonderful hotel with excellent service and facilities! We had a fantastic stay. The SPA area is great – especially the hammam, which was done professionally and felt very relaxing. The entire staff was welcoming and attentive, from the SPA therapists to the bartenders and all the service team. The food exceeded our expectations – everything was fresh, delicious, and there was a wide variety to choose from. We truly enjoyed every meal. The animation team was also excellent, offering lots of fun activities for all ages. A special shout-out to Diegas – he’s a fantastic! Rooms were always clean and well-maintained. The location is perfect – just a short walk to the beach and right in the center of town. Highly recommend this hotel – we would gladly return!

Anna Evl

A pleasant stay at the hotel. The food was served in a variety of ways, sometimes quite original. Everything was fresh and delicious! The waiters were wonderful, smiling and polite! It was nice to receive additional service when you didn't ask for it. The condition of the rooms is not 5 stars, but quite good. But I want to draw the ATTENTION of the administration to the birds in the lobby. They should be placed in a quiet corner, and not next to the acoustic equipment, where music and karaoke are played loudly almost every evening. In addition, not all types of birds can be kept together, they suffer in such a group! I BEG you, take proper care of the birds!

Gergana Stefanova

Hello , we have been at that hotel with my family. During our holiday actually we didn't expect that we love this hotel very much , but because of the animation team it was just wonderful. During the day they have different activities. At the evening different show. It was really nice. Thanks a lot . Thank you animation team.

GABRIEL BOUZAGLOU

Our stay at this hotel was wonderful! The mini club is fantastic for kids — they loved every minute of it. The staff is so sweet and lovely with the children. They do beautiful face painting and drawings, and the kids yoga sessions were a huge hit! Thank you for making our family vacation so special. We’ll definitely be back! :)))

Anna Lee

Absolutely Wonderful Stay! From the moment I arrived, I was impressed by the level of service and attention to detail at this hotel. The staff was incredibly friendly and welcoming, always ready to help with a smile. My room was spotless, spacious, and beautifully decorated with modern touches and a very comfortable bed. The amenities were top-notch — from the relaxing spa to the well-equipped fitness center and the rooftop pool with a stunning view. The breakfast buffet was another highlight, offering a wide variety of fresh and delicious options. Location-wise, it couldn’t be better. It’s conveniently situated near major attractions, restaurants, and public transportation. I’ve stayed at many hotels, but this one truly stands out. I highly recommend it and can’t wait to come back!

Matthias Vogelbruch

Great Stay with Excellent Food and Animation Team I had a very enjoyable stay at this hotel. While the building and facilities are a bit dated, everything was clean and well-maintained. What really made the difference was the amazing food and the fantastic animation team. The meals were varied, fresh, and delicious every day. The animation team was incredibly friendly, fun, and full of energy – they truly brought the place to life and made the stay unforgettable. Overall, a great experience – especially thanks to the people who work there!

Adam Průcha

I spent a week at Gypsophila Holiday Village and was truly impressed by the animation team. They were incredibly positive, friendly, well-organized, and always full of energy. I’ve been to many resorts before, but this was the first time animators actually got me involved in activities – and I usually don’t join in. Even though I don't speak English well (I'm Czech), they were very understanding and patient, which made me feel comfortable and welcome. Big thanks to the whole team – you made our holiday unforgettable!

Lukáš Pospíšil

Love the location. The sea is beautiful and also the two pools which hotel have is wonderfull. We did have lot of fun and we are enjoying every minute of it. Also need to mentioned very caring animation team. They do very good job in entertaining people and especially us. Love you all, xoxo, Lukáš 🩷

tipu sultan

Having stayed at eftalia ocean before we though this would be similar. We were wrong. Food was repetitive and of a very poor quality ( I got food poisoning ) the rooms very dirty whilst the hotel had a very strange smell throughout our stay. Upon our arrival the toilet wasn’t working or the AC. it took them days to sort the toilet and they had to move us several times to different rooms whilst doing this. To which end they eventually charged us £120 for their kindness as they moved us into rooms our package didn’t cover?! Suffice to say I was entirely shocked! This was compliment by a £200 charge from their doctor to check me over from the food poising their food gave me. But the £200 did include a prescription so that made me feel much better. Oh and £200 again a few days later for a prescription for ear drops. See my attached photo of the nice man fixing our ac at 11pm at night till 3am to eventually tell me THAMAM he can’t do it and we had to move rooms. Again! The highlight were the nearby masjid, friendly waiters - as opposed to the aggressive receptionist staff and management. And the water slides were enjoyed by the children. Otherwise I’d give this place a miss and pay extra and stay at another eftalia hotel.

Chantelle McKenzie

Lovely hotel, staff very friendly and helpful. Plenty too do, rooms clean and tidy, had a very lovely holiday

Timothy Woolacott

We had an amazing 10 days here.,The food was perfect every day and I loved the fresh omelettes for breakfast,The pools were clean and great fun for our family holiday.The Animation team are great Dennis,Speedy and Kaan made our stay perfect.The only downside was the hote souvenir shop no prices a floaty for the boy priced at €35 if you walk down the round 2 minutes €10 the whole shop was a total rip off it pays to have a wonder down the road. Kamel the Cocktail man what can I say but amazing Off the menu cocktails every night lovely and friendly.

Piotr Gawryś

I was bit skeptical at first glance, but soon all of my worries were blown away. Well, soon after checking in, because guys at the reception were not friendly, rude, arrogant and generally not helpful (after turning down their offer, they tried to upsell us an upgrade to Eftalia Blue hotel just after we wanted to check in). Rest of the staff was top tier - whole hotel is really clean, staff is (except receptionists) really nice, friendly and helpful, sometimes even striking a conversation just to talk about things around here or where to visit etc and doing their work really good. Food served here was really delicious, especially dinners and desserts. I wasn't exactly that satisfied with breakfasts, not that many things were to my taste, but other than that, everything was really good, fresh and tasty. The room we've got was pretty big, clean and in really good shape. Our room (for two people) had one double bed, one single bed and one extra, folding bed. Everything was cleaned daily, towels were changed daily too. The inside waterpark is in good condition, pools were clean and there always were several lifeguards on duty. I can't really tell much about kiddie pools and water slides, as I didn't use them, but they seemed fine and fun. Minus one star because of rude receptionists.

Gvidasegame

So the registration worker was very rude and forced to pay 50€ for the bigger room but I reserved a big room but they said it doesn't "count" so they wanted us to pay but we didn't want to and because of that they gived us a small uncomfortable room and the view was at the construction site, always tried to scam money from us, I see that disrespectful, but the food is delicious and the pool is great

Nadiia Melnychuk

We spent excellent time with my family in this hotel. Clean territory, delicious and various food, cool animation team, friendly staff, wonderful see view from the rooms, tourists from different countries, not so many Russians. So everything was excellent. It was great 1 week of vacation. For sure, I would recommend this hotel and I’d like to come back there again. Thank you so much, Calido Maris!

Sinem Kalkan

I spent 1 week , i had a great time everything was perfect. Animation was great, when it comes to food, you could have find whatever you want. The rooms were big and clean. Guest relations staff friendly and helpful. Ty Calido Maris Hotel

Shirin Mansur

We went in May , Lovely hotel amazing staff very friendly food was delicious. Entertainment was fun for the kids and adults. Beach was only 5mins away very private and serene. We all loved our time there. Thank you

Hadi Yousefpour

Amazing Family Vacation at Calido Maris Hotel! We stayed at Calido Maris Hotel in July 2024 as a large family of 15, and we had an absolutely wonderful vacation! When we first arrived, we encountered a small sanitary issue in our room. We requested a room change, hoping to be closer to my elder brother's family, and the hotel staff was incredibly helpful. A special thanks to Devlet at the reception. He found us a lovely room nearby, and we really appreciated his kindness and professionalism. Thank you so much, Devlet! The hotel itself was fantastic — great facilities, delicious food. Our entire family had such a memorable time, and we’re grateful for the experience. We highly recommend Calido Maris Hotel to anyone looking for a relaxing and enjoyable vacation. We hope to come back again soon!

Katerina Gocevska

The hotel is perfect. Mini club is very beautiful for children, the stuff especially Katya is very friendly and very kind person. The children love her.

Lynsey Good

Arrived Early hours of the morning, what can I say Absolutely amazing the hotel is very clean and staff go above and beyond to help. My daughter has food allergies,staff are excellent to cater for her needs and also ours if anything is needed it is done right away. Food is lovely and tasty. We will definitely be coming back next year without fail.. Entertainment is excellent and the entertainment staff are brilliant also.. I highly recommend this hotel 100%

Rabia

I went to (Numa konaktepe) with my family, and it gave us excellent family-friendly services. The staff was amiable and consistently made sure I was comfortable. I will stay there when I come back! Unlimited kids entertainment and facilities. It was first holidays for us and we really really enjoyed it. speciall THANKS to all the staff team they were great in entertaining and helping :) I loved everything about this hotel, from room types, customer service, and facilities to the serene pool area and other facilities. I will recommend others for sure! Everyday our room got cleaned like it was first time we entered hotel.

Olivia

I just got back from a weeklong stay at this hotel and definitely enjoyed it, starting with the good points. * The hotel and rooms were clean and well presented. *The reception staff were all very welcoming and friendly as were the bar and restaurant staff. * The food was decent and I always found something to eat, a bit repetitive but you expect that at an all inclusive and the food was still tasty. * We didn’t find it hard to get a sun lounger by the pool, they weren’t allowed to be reserved until 8am but there were times we came down to the pool at 12-1ish and still managed to get two next to each other right by the pool. * The cleaners were very attentive, we didn’t have the come in for most of our stay but they still brought us a bottle of water daily and a fresh toilet roll too which was very appreciated. * The entertainment was decent, the kids disco was repetitive and the same every night but kids did enjoy it, and the adult entertainment was good on a night time it was always something interesting. During the day it was standard usually water polo, water gym and darts. * The main pool was a good size and a good temperature too with the sun being on it pretty much all day from 8am-6pm, it’s about 5 foot deep which was fine for me since I’m short but I know some people would prefer a deeper pool. * The relax pool was great too, again had the sun on it all day and was a great break from the noise of kids and loud adults around the main pool, there was usually always a sun lounger available there too. * The air con in the room was fantastic, I love sleeping in a cold room and the aircon definitely made my room freezing which was perfect after a long day of sunbathing. * They have juice, water and what I believed to be iced tea, in the lobby at all times which was nice and refreshing and easy to just grab yourself a tasty drink as you’re going through. Now onto the bad points: * We had a less than positive experience with the lifeguards on our first day, both myself and my partner are plus size and we sat in two sun loungers near the lifeguards on our first day at this hotel, it seemed as though anytime we got up or moved around they were laughing at us, we aren’t generally paranoid people and don’t assume the worst but they kept looking directly at us and then laughing anytime we got up from our lounger or climbed out of the pool, we didn’t let it ruin our holiday and instead just chose loungers on the opposite side of the pool away from them for the rest of our stay. * Our room was clean and tidy however it was difficult to find and not in a very good location, when we arrived and were given our room we were shocked to find out that it was through the fire exit and in the corner in a stairwell, this isn’t the worst thing in the world but it did seem odd to have the room so out of the way. * There are only two lifts for 6 floors of rooms and they are small lifts that can only fit 4 people in at a time, this means at busy times it is very hard to get into the lift and more often than not you have to use the stairs instead, which again isn’t terrible but it is an inconvenience when you’re several floors up. * The drink selection was very limited, there was two cocktails available on the AI, one of which was always made up and just tasted like a watered down Sex on the Beach, it wasn’t a terrible taste it was quite nice but we were disappointed to find out that every other cocktail cost €8-€14 each. * Some guests were definitely treated better than others, having drinks and food brought to their loungers by staff. * The hotel is right next to a school and busy main road so it can get quite loud during the day between school bells and noisy vehicles. * This isn’t necessarily a fault with the hotel but it is a long transfer from the airport, it took about 2.5 hours with a coach transfer there and we got a private transfer back which was around an hour and a half. Overall I did enjoy my time here, it was a good hotel and I had a good time, despite a few minor bumps. I’d definitely recommend it again.

Angela Davey

Good hotel with all the conveniences and amenities you expect. Food was good and plentiful could have done with being warmer. Drinks were good and plentiful but think I could have drunk quite a lot before getting tipsy. Location was a bit far from things but a 15 minute walk and you got to a local mall with a supermarket and the bus stop was just outside the hotel. Biggest bug bear was that we told reception from day one that we had a leak in the bathroom and that the shower wasn't draining, this got steadily worse til by the 5th day after the two of us had a shower the bathroom floor was flooded and took 25 minutes and a lot of towels to get rid. Not safe, not sensible. Having reported it for the 5th time we gave up but god help whoever is in our room next. Hope you've brought your snorkel and flippers.

Lauren Daly

our family has spent 10days at this hotel and it was a fantastic experience for the day we got here the rooms are clean and always kept upto standards the staff are very helpful and friendly for all your needs, the entertainment in the evenings is very good they have a very good mini disco which my daughters loved every night and always something for adults afterwards which was very enjoyable. big shout out to azad for the entertainment team he was very friendly for the day we got here always checking in with us to make sure we were all ok and if we needed anything all in all we had the best holiday and will definitely will be returning in the furniture 😀

Ajdin Konjaric

We stayed at this hotel last July, and we have nothing but praise for it. Our first impression, especially how the staff decorated the room for our honeymoon, was absolutely phenomenal. The rooms are clean, as is the rest of the hotel. Housekeeping is done daily, with towels and bed linens changed every day. The food is excellent and varied, with something different on the menu every day. The desserts were also diverse, though the taste didn’t quite meet our expectations. The fruit was fresh. A bus to the old town of Side departs right in front of the hotel, and a one-way ticket costs €1. The staff is extremely friendly and helpful – all compliments to them. We would definitely return to this hotel.

Rebecca Lightowler

Love the hotel, everything was great, I recommend visiting the beach before you go to the English tour guide, we got ripped off by him, the moment we got the beach we got given pamphlets with different tours, that were much cheaper. Wide selection of food, entertainment was good, Loved the 2 photographers, it's expensive to have a photoshoot done, you can buy per picture, we did it, and we got a photo Album of all the pictures. It's worth the money! - Only issue i had was the pillows were really hard, you couldn't even push the down.

Robert van Dijken

This hotel is almost a fantastic place to be. The entire building is clean and tidy. Staff is very polite and helpful. The foods are good and there are plenty of activities. The biggest reasons to not go here anymore is the nights rest. The beds are not very comfortable. But that's just a personal issue. What is a great problem is the amount of noise during nighttime. There is no hotel policy about noise. I've been sleeping very bad waking up from screaming kids in the hallways, doors slamming and even music being turned on by the stage at 2am. I'm so sorry but this hotel should put some more attention to securing it's guests nights rest.

Vertti Erämaa

I really liked the hotel and it was very nice. The icecream was very good and stretchy. The hotel room was great. Only thing that i didn’t like about the hotel was the lobby it was beatifull, but it was too fancy for me. But i know that you would love it.

Gosia Szeremeta

The kind of location and room I was hoping for. I was there wish a 3 year old and it was great. The walk to the beach was nice and easy. Very good food options and entertainment although too late for my little one. The only things I would complain about is about the music at the pool area, it was tool Loud ( one speaker was just by the paddling pool), too much of German Schlagers😂 and the room was not well insulated as I could hear every flush of water during the night 🙈

Rachel Cassidy

I have just spent a week with my 5 & 7y.o.'s and was so incredibly impressed. My first time in Turkey & first time away with two little ones. The pools are great, so many they never felt crowded. The food was absolutely beautiful! The most choice & tastiest I've had at an all inclusive. The children enjoyed kids club & going up on stage every night. The kids other highlights were the mocktails, the cats and the evening entertainment. All of the staff were helpful and friendly and worked so so hard. The beach was beautiful. I loved the grounds, they are beautifully maintained. The one thing was how much plastic is used throughout the hotel. Overall the best resort holiday by miles that I have experienced, the kids were so sad to leave.

jane barber

Positives... The aqua park is good, really fun foam party one day. It's disappointing that slides are only open a few hours a day. Good choice of other pools. The hotel was always clean. The housekeeping team work really hard, room cleaned, and re stocked with towels daily. Lots of bars and open access to snacks/food all day long. We arrived late at night and there was food available for us. Most of the staff were friendly and helpful. The animation team were nice. Negatives... Biggest negative for us was that our room was very close to another hotel which was very noisy. We could hear every word/beat of the music in our room even with door closed. Room 1363. Location is poor - too far away from side old town, for example. Nothing in the local area, no restaurants, or attractions. Food in all inclusive restaurant is repetitive. No indication of what theme the food is. Al a carte restaurants cost extra. Double bed mattress was rock hard. Complained and asked for a different mattress x 3 times, nothing done! Gave up in the end. Mini Zoo had x 2 beautiful golden retriever dogs locked in pens which were far too small. Dogs do not belong in a zoo. Booked a trip with a rep from the hotel to see green canyon waterfall. Took on a boat trip, did not see waterfall. Not only did we not see waterfall but we were harassed on the boat to buy drinks, ice creams, photos, etc. It was supposed to be an all inclusive trip! Beware!

Susan Bray

A great stay at a great hotel. Entertainment team were fantastic and we enjoyed the daily routines. Only down side was the slides had age restrictions that they didn’t before. Great cocktails and food selection. This is our second stay here and we loved it.

Beth Farley

Absolutely amazing complex!! Got everything you can think of from a funfair to petting zoo, private beach and water park, kids will never be bored!! Very clean and very friendly staff, especially Alena & Almira from guest relations, brilliant English, lovely smile and makes you feel at home. Our rooms a bit dated but working on renovations. Cannot fault this place and would definetly return and make this one of our regulars!

Clare Robinson

What a fabulous holiday from start to finish, recently went here with my partner for 8 nights. I can not fault anything about the hotel,food, room service and the night shows and extra entertainment like carnival days and beach party and fireworks where great. To add to the experience bar and food was open 24 hours. Entertainment staff where very friendly and helpful.

Santosh Gedam

This property is under construction, so there are construction workers, and we found it inconvenient to move around the limited open space. They gave rooms in the neighboring home converted hotel rooms. So coming to the hotel facility was not smooth. Service quality was poor. I asked for toiletries multiple times, but they could not supply them till the end. They promised a welcome drink when we checked in in the hot and humid afternoon. But even that promise they conveniently forgot to keep. A bed sheet was stained, and I brought it to the notice of the manager. But chose to do nothing. The swimming pool, badminton court, and TT are the pluses. They showed premium room images but gave us deluxe rooms, which was disappointing. They insist on an upfront balance payment at the time of check-in. I found it professionally not a welcoming behavior when we are checking in with family members. During the night, there is no one on the property to listen to guests' urgent needs.

Sven Smts

The best hotel I have stayed in Turkey. Clean, rooms of sufficient size, with a balcony, good food, a large selection of food, very friendly waiters. The hotel has its own beach strip, which is alternately sandy and rocky (depending on the tide). The water on the beach is clean. The beach and also by the pool have their own bar, which also offers meals and drinks. Nearby water sports center by the sea. If you wish, you can enjoy various attractions for a fee. 100% recommend and would definitely visit again.

Mateusz Mółka

I'd be keen to give 4 stars but air conditioning doesn't work and it's really humid in the hotel room which isn't good at all when sleeping. Also there was no entertainment at all during our holidays, the only alternative to have some fun was to go to Manavgat City or Side, the bus there was super cheap though. Otherwise it's a really nice hotel! Lovely beach in a walking distance, restaurant with great food, friendly service. I had a great time there but I'd not come back until they fix the air conditioning... 🤷‍♂️ The best thing about this hotel is food and service

Eriola Ismajlaj

The stay was amazing, the host-welcome, the atmosphere, food, staff, and also the hygiene and safety of the entire hotel. The beach was calming, relaxing and very beautiful! We are planning on spening our holidays always on the HEAVEN BEACH RESORT&SPA! We enjoyed it so much!

Branislav Straka

We appreciate the hotel as well as the stay. Upon arrival, there was a minor problem with the room, but the next day everything was solved and we got rooms with sea view. Rooms are regularly kept and the minibar is refilled every day. The kitchen is excellent and everybody chooses it all day, whether in the hotel restaurant or by the beach bar. I'm sure I'll come back here again.

Mariusz P

I do not recommend, I warn against this hotel. We were there for 12 days, we all got sick, had diarrhea, vomiting and fever. It is very dirty and unhygienic. My 5-year-old son was hospitalized in Turkey because he couldn't recover. Because of this dirt bacteria in the hotel, my wife and the rest of the family do not want to go to Turkey anymore. This hotel is a disaster, I do not recommend it.

life k.

The children's pool is cold. They put a wall instead of an iron fence between it and the big pool, preventing the hot water in the big pool from reaching. The hotel does not have a closed lobby, it is openly in the garden. The rooms are old, consisting of two rooms inside each other, but the air conditioning does not reach the coolness of the children's rooms. Morning, noon and dinner are not bad, but There are queues everywhere. It's very crowded. They only serve ice cream at meal times. There is a problem with sunbeds. You have to go early in the morning and put a towel on the sunbed. Otherwise, you won't be able to find it. The animation team is a complete disaster. You'll ruin your night. Staff In general, they try to help as much as they can. The ladies at the reception are friendly and helpful. 

Malic Cristina

Telling from the start, we are absolutely not a fussy persons, buuut: Have been many times in Turkey, but this hotel is the worst I ever been! The sea and beach are absolutely lovely, but the hotel insane is so bad! Staff are awful so rude and ignoring and working so so slow, huge queues for beverages or some food They even didn't clean the tables after people eating So once we bad no space where to eat, empty tables were a lot, but all dirty and nobody came to clean I really advice the managers to take these into account as it really will make so many people not to come anymore there! Food is the worst I ever had at a all inclusive hotel!! Tasteless and almost the same food everyday, very few selections with mean, and if there's one, huge queues and even not tasty. The staff for the evening beverages are also so rude! Actually all the staff are rude (only on reception are polite) The buildings are also old. Rooms were cleaned every day and the beach is amazing, that's the only good things to mention. It wasn't a cheap holiday, but wasn't worth a penny.

Omer Celik

We had a family holiday and had a great time in Armas Green Fugla. We booked 2 rooms. The staff was very helpful from the beginning. Ms Tuvana helped us with our booking and our requests for our stay. When I mentioned about my birthday, she arranged a welcome gift for our rooms and on my birthday, they again arranged a birthday cake and celebrations. It was a great gesture. The hotel consists of 3 storey small cute buildings. There are 2 pools with one of them having water slides. Kids love the pool and sea! They spent half of the day with pool slides. The sea is also fully sandy and shallow, best for kids! No pebbles or big rocks. Easy to swim and enjoy with kids. The restaurant is in the main building with a great selection of all inclusive food everyday. There is another bar near the sea and water slide pool where you can also get fast food and fruits all day. There are also several bars where you can get drinks. About the rooms, they are aged a bit but didn't bother us as the bed was good, air conditioning and shower worked well. Every room consists of 2 parts with a double bed in one part and a single bed and a couch (that can be converted to a bed) in another part. Animations are also great, there are different activities all day including kids center and activities there. Kids had a chance to do a t-shirt painting and during kids disco in the evening, they were awarded with a medal and diploma. Again, kids love it! There were different show every night. For my birthday night, there was a bubble party 🫧🥳 Overall, it is a great destination for a family friendly holiday. Definitely worth the money!

Ahmed Alghasra

I recently stayed at the Armas Green Fugla in Alanya and had a generally pleasant experience. The hotel boasts a great location with direct beach access, which was a major plus. The food was top-notch, offering a variety of delicious options that were truly enjoyable. The facilities were adequate, though nothing extraordinary. The room was fine, albeit a bit small, but it was comfortable enough for the stay. One downside was the drinks bar, which was constantly busy, resulting in long queues and limited drink selections. Overall, I would recommend Armas Green Fugla if you can secure a good price deal. Its prime location and excellent food make it a worthwhile option despite a few minor inconveniences.

Eryk T

🛬 Arrival & Check-In • Smooth check-in? Friendly staff? Gave us the wrong room but quickly changed it, helpful • Welcome drink/towel? No • Clean & stylish lobby? It’s ok 🛏️ Room • Clean and comfortable? Very clean and comfortable • Good bed, pillows, aircon? Everything works perfect- pillows a bit dirty • Balcony/view? Nice • Stocked mini-bar/safe? Mini bar stocked for the first day which is nice- safe there aswell • Wi-Fi speed? You have to pay for wifi which is shit 🍽️ Food & Drink • Buffet variety & quality? Buffet is nice with fresh vegetables and good grill with nice desserts. • A la carte options easy to book? Not available during this time • Snacks available between meals? Yes beach buffet open from 12-4 • Alcohol quality & cocktail choice? Cocktails are nice but not original alcohols- but not branded alcohol which is a - • Dietary options? Not sure 🧍‍♂️ Service • Staff friendly/helpful? Helpful and very friendly waiters and bar staff • Fast service at bars/restaurants? Yes very • Housekeeping consistent? Yes amazing 🏖️ Facilities • Pool clean & not overcrowded? Pool is nice and clean • Beach clean & well-equipped? Yes • Spa/gym good and included? No/ not sure about gym • Shops on-site? Yes, loads • Wi-Fi everywhere? Yes if you pay which is a - 🎉 Entertainment & Activities • Daytime: Games, sports, fitness? A lot • Night shows fun and varied? Yes a lot of nice shows • Kids’ club available? Yes • Excursion desk helpful? Yes 💰 All-Inclusive Value • What’s actually included? A lot of options food and drink wise- I wouldn’t call this an “ultra all inclusive “ • Any hidden costs? Internet • Wristbands or tier system? Wristbands 🧼 Cleanliness & Safety • Common areas clean? All clean • Visible security? Yes at night • Sanitation measures? Good very clean 📍 Location • Close to airport/town? Yes quite close • Shops or attractions nearby? Inside the hotel and market very close • Hotel shuttle or public transport? Not sure 🧾 Overall Impression • Worth the money? Yes most definitely • Would you recommend? Yes I think so • Best for: couples, families, solo, partygoers? I think all tbf

syed rahman

It's an ok hotel but definitely not 5 star some of the staff were amazing but others were really bad.

Bo

Great location and animation team. The food is almost same every day...

Tadej Mayer

It's not a 5 star hotel by European standards but that's not what I expected. It was an enjoyable week, the beach was nice, good food for a mass tourism hotel and two pools to choose from. I think you get a lot for the price and wold recommend it

Romina Mir

The animation team is the best. Especially Beste, she is a very energetic and authentic animator. She completes all of her tasks perfectly with a lot of enthusiasm and is over all very reliable. She is able to work with all kinds of people and is always making sure that every client has the best experience possible.

Raitis Nackalns

Best cocktails and bartenders in Lobby Lounge Bar! Thanks to our favourite bartender Yasiń! Good attitude, smile and always make you feel welcoming! 🍹

Anthony Grossu

I wanted to book a room for two, me and my brother and they don’t allow 2 boys in a room. What’s the reason ? Why should I pay for 2 rooms if my brother is part of my family ? Kind of weird ?

Danielle Rasmussen

Nice atmosphere for families looking for a beach vacation. The resort offers many options such as yoga, water polo, beach volleyball, nightly entertainment. They also have kids crafting and activities available. The pools are nice and we found the beach nice as well. The staff were friendly and helpful.

sohaib memon

Absolutely bad resort. Horrible experience. Rude staff (veilet). Wifi doesn’t work. Ac dont work either. Rooms infested with ants.

Tom Byrne

My girlfriend and I feel that our experience was a well justified 3, maybe 4 stars. The hotel staff are friendly and most speak a good amount of English. We went in August during the 6 weeks holidays, so there were quite a lot of kids, and it felt very child and family oriented and not many quiet spots to relax without children. The animation team was excellent! I feel bad for not remembering their names, but they did a great job being energetic and happy whilst trying to entertain everyone all day all week, for the 2 weeks that we were there.

Samuli Lehmus

All around amazing experience. From the moment you come to the driveway and see the Rolls Royce's on the parking lot, and the very attentive staff that welcomes you in to the hotel. We arrived early and were able to leave our luggage effortlessly to the reception and spend our day by the pool. We checked-in at around 2PM with Murat (who was a complete gentleman) and he was able to get us an upgrade to a sea view room. The rooms and the whole hotel was just renovated a month ago, so everything was brand new and shiny. The view was spectacular - you had the whole pool area, ocean and mountains before your eyes. There's 4 different pools and the pool bar has quite nice selection of tasty food and drinks. The hotel also has one of the best gyms I've ever seen in a hotel, Turkish and Finnish saunas and couple of restaurants which were pretty good too. The breakfast buffet.. where do I even start, wide range of everything and very tasty. Very attentive staff that makes sure you have enough coffee, tea, juice, whatever you need. Would 100% recommend! Big shoutout to the big chief Murat at the reception!

Dominic Baptist

My wife and I stayed at this hotel recently for 2 nights and had a fantastic experience. The hotel lobby was huge and spacious, immediately giving a sense of comfort and luxury upon arrival. The breakfast and dinner buffets offered a wide variety of choices, and dining outdoors was truly special - the magnificent view of the Mediterranean Sea with the mountains in the backgroud made every meal memorable. Our room was bright, clean, and very spacious, with a large balcony where I could sit back, relax, and enjoy the splendid weather. The staff were extremely professional and friendly, always making us feel welcome throughtout the day. In fact, the speed at which in-room dining was delivered amazed us! Another highlight was the gym - it was huge, spotless, and very well-equipped with a wide range of machines and equipment, perfect for a good workout. We genuinely wished we could have stayed longer. This hotel exceeded our expectations and we would gladly return for another stay. Highly recommended!

Leyla Kemal

We stayed for 3 nights and I have to say this hotel exceeded expectations. The staff are highly professional and kind. The location is spot on. The hotel itself isn’t overwhelmingly large. The rooms are a great size and it’s clear they’ve undergone renovations to a high standard. The beds are comfy and the sheets and pillows are luxurious. We booked a sea view room with views of the pool. The breakfasts were legendary I’d say- so fresh and tasty. I thought I’d treat myself to a massage and it did not disappoint. I really felt pampered and more relaxed. The hotel hosts live music every night in the jazz bar, poolside. I would say this is great if that’s your thing but the only downside for me was the music was very loud and I couldn’t keep my balcony door open as I slept because of it. The band did finish up at midnight but I would recommend the hotel find an alternative location for live music so as to not disturb all guests. It really didn’t put me off however and I would thoroughly come back without hesitation! Great hotel, great service. Thank you so much! 🫶🏼

Vita Varava

New! I stayed here for one night during a business trip and it was a great choice. The hotel has just been renovated — it even smells new. Everything was spotless and modern. The room was comfortable, quiet with a great view.

Naz Nozohour

Akra Hotel was an unforgettable stay. The views of the Mediterranean Sea were absolutely breathtaking, and the hotel itself was super luxurious. We especially loved the pools, the private beach, and the gym - it had one of the best equipment selections we came across in Turkey. It’s just outside the city center, but only a quick 10-15 minute taxi ride to the Old Town and main shopping centres. Totally worth it for the peaceful atmosphere and unbeatable views.

Maria Z

I really liked staying at this hotel. The room view was amazing. The place is quiet. The food was very varied and very tasty. I really liked the entertaining team, especially Sema - she was very pretty and always smiling. She was always willing to help us with anything.

Ayhan BATIBEY

The hotel is not ultra luxury but everything was very good. They have very good food, a green space all over the hotel area, clean and big rooms. I advice to everyone who is not after so much luxury but a relaxing vacation. You can see a detailed video in my YouTube channel "BATIBEY".

Ania Kalashnikova

We really enjoyed our stay here, the hotel is very green and features many different plants and flowers. I looked at many other different options that were not right by the sea and did not have as many trees and green areas and this hotel really stood out for us. We took the bus to the city ( # 101) to see the tower and the fortress and a taxi back to the hotel. Also, there is a nice dental spa right across the road, perfect for emergencies or a simple dental cleaning.

Alexander

We are very grateful to Basak, how she looked after our daughter. There were a lot of activities and games for children. My daughter is very happy. The hotel is excellent, the conditions are great. We will definitely come back here next year.

cem tarhan

This is a pet-friendly hotel near Alanya. Thanks to Ms. Melisa from lobby and Mr. Muhammet from dining hall for their great service. Pros: • Located right by the sea, offering uninterrupted access to the beach. • Pets are allowed in designated rooms. • Some staff members are quite helpful. Cons: • The hotel is right next to the main road connecting Antalya and Mersin, so traffic noise is constant. • The rooms you are allowed with your pet are very old and smelly. The air conditioning doesn’t work well at night, resulting in a humid and uncomfortable atmosphere. • While some staff are helpful, others can be unfriendly. We were asked to leave the dining hall while simply looking at the food, without prior notice that pets weren’t allowed. When we asked to use the lobby AC, the response was, “people are getting cold.” • The lobby is very small, and much of the space is occupied by tour agencies during the day.

Laszlo H.

The hotel is nice. Our waiter was in the evenings MR. KEREM and he had always a nice SMILE 😃 on his face and his service was just FANTASTIC. If you can find him your dinner will be just perfect 🙂 The room was also clean and the food had a wide selection. During the day your have breakfast (07:30-09:30), late breakfast(?), lunch(12:30-14:00) and dinner (19:00-21:00) and after midnight late night snack also available but we never tried. Price value ratio is good. Shots are not included in the price, but beer and wine it is.

Jacob cooper

Amazing hotel, good food and staff are beyond amazing - Ahmet is the best!! Rooms are comfy and really close to the beach. Lovely pool side and the entertainment is great too - African and Mexican dance shows are the best! We will definitely come next year

Hannah Richardson

Great place for a quiet escape away. Rooms are clean and tidy and very spacious. Staff are amazing - especially Ahmet! All really lovely people and always attentive. Great activities throughout the day and evening. The food is great - burger snack place is amazing!

Philippa Wilson

Spent one week in White City Beach Hotel from Ireland. Very friendly and helpful staff, with Ahmet and Johnny welcoming everyone and planning enjoyable activities. Food is delicious, great drinks, clean and spacious rooms. Great pool and waterslide with a stunning private beach close by. 10/10 would recommend.

Jessica Marshall

I had such an amazing week at White City beach hotel with the girls!! We were entertained all week with different shows and daytime activities. We got some fab magic tricks from Bekir and Jony. Some great spa treatments too, feeing overall great and rested. Lovely having the pool and beach access. Food was also really varied and fresh.

Behnaz Naderi

We stayed at this hotel for six days for a holiday. It was a luxurious and beautiful hotel with excellent service, and the staff were very friendly, especially the Persian-speaking employees, Ms. Mahsa and Mr. Yashar. The rooms were spacious with a nice view, and the recreational areas and activities were good. However, the food quality could have been much better. For those with pets, there are some really nice spaces designed for them.

Evie Whitehouse

We have just got home from our holiday here and wow! This is the best all inclusive we have ever been to, nothing is too much trouble the staff are the most caring kind people going above and beyond especially with my son. Even though we came in January everything was amazing. The food the entertainment was amazing and there was lots to do despite it being the winter. This hotel is a home away from home and we was extremely sad to leave. However we are looking at booking again for the summer. This will now be our go to holiday. Thank you so much for looking after us we can’t rate you enough!

Hamed Mehdipour

Dear [narvana] Management, 👎like one star hotel👎 I am writing to express my dissatisfaction with my recent stay at your hotel. I had high expectations based on your advertising and reputation, but unfortunately, my experience did not reflect what was promised in any way. Firstly, the cleanliness and hygiene standards were extremely disappointing. When we arrived and entered our room, the bedding, including the pillows and sheets, was far from clean. They were visibly stained and looked unkempt. This was completely unacceptable, especially for a hotel that claims to maintain high cleanliness standards. Moreover, the bathroom facilities were in poor condition. The shower was broken and could not be used properly, which caused significant inconvenience during our stay. Additionally, the spa facilities, including the sauna, jacuzzi, and pool, were either not working or were poorly maintained. This was a major reason for selecting your hotel, and the fact that these amenities were unavailable was very disappointing. The food and desserts were also of very poor quality. They were not fresh, and the overall taste did not meet expectations. Given that meals are an essential part of the stay, this added to my dissatisfaction. Considering these issues, I would not recommend this hotel to anyone. The service and facilities were far from what was advertised, and it was not worth the money paid. I have taken photographs and videos as evidence, which I am prepared to share publicly to ensure that other potential guests are aware of the reality of staying at your hotel. I expect a response to this complaint and would appreciate if you take immediate action to address these issues. It is important for businesses to provide what they promise, and I hope my feedback leads to improvements for future guests.

Андрей Атаманенко

Good day! I would like to express my sincere gratitude to Coach Iman for his excellent work in padel tennis training. He is a highly qualified, responsible, and respectful coach who creates a positive and motivating atmosphere during every session. I kindly ask the Nirvana administration to consider recognizing and encouraging him for his outstanding contribution. Thank you!

Gökhan Gedik

From the very first moment we arrived at the hotel, we were extremely disappointed and shocked. The way the hotel was presented online and in brochures made it seem like a family-friendly destination, but the reality was completely different. This hotel is clearly designed for business visitors and trade fairs, not for families with children. There were almost no facilities or activities available for children, and the general atmosphere was not welcoming for families at all. One of the major issues we faced was that the air conditioning in our room did not work for half of our vacation. Despite multiple requests for repair, only superficial actions were taken. A technician came to our room, turned a screw open and closed, and then told us that the problem was in the central system of the hotel and could not be easily fixed. It took four long days before the issue was resolved, but by that time, most of our vacation had already been ruined, and we only had two days left. To make matters worse, our tour operator Anex Tour was absolutely useless. They offered no help, no alternative, and no compensation. They simply ignored our situation, leaving us completely stranded. Additionally, the hotel itself was a complete nightmare for families. There were hundreds of groups of men behaving loudly and aggressively. Everywhere we looked, people were excessively drinking alcohol — in the lobby, by the pool, even in the corridors. It was common to find vomit on the stairways leading to the pool, creating a disgusting and unhygienic environment. There was also a very hostile atmosphere among the guests. Fights, shouting matches, and even physical altercations were frequent. In the restaurant, people would pile plates high with food they would not even eat, creating an atmosphere of greed, disrespect, and massive food waste. No staff member ever intervened or maintained any order. Another huge disappointment was that children were not allowed to use more than half of the water slides. This was never mentioned beforehand, and it was heartbreaking for the children who had looked forward to enjoying the slides. Instead, many slides were off-limits because of strict and unreasonable height or age restrictions. Furthermore, the hotel was still undergoing major renovations during our stay, which was never disclosed at the time of booking. Every day, from early in the morning until late in the afternoon, we were disturbed by the loud noise of drills, hammers, and heavy construction equipment. It was impossible to relax by the pool or even inside the rooms because of the constant construction noise. Our complaints were completely ignored by the hotel management. No alternative solutions were provided, no compensation was offered, and no sincere apologies were made. We felt unsafe, disrespected, and deeply disappointed by the overall experience. The lack of hygiene, the aggressive atmosphere, the absence of family-friendly facilities, and the non-stop noise turned what was supposed to be a dream holiday into a real nightmare. This was by far the worst holiday experience we have ever had. We strongly advise against booking this hotel, especially for families with children. We also urge everyone to avoid Anex Tour, as they provide zero support and show no sense of responsibility towards their customers.

Rhian Holohan

Spent 10 days here with my partner. Such a lovely hotel. Room was so nice and cleaned every morning. Staff were incredibly friendly and wanting to help. Food can be repetitive but always available (all inclusive). Huge pool and loads of sun loungers. So many cats around but they are clearly cared for. Definitely would recommend.

Jay's channel

Great experience overall, nice hotel with plenty of things for the kids. Just be careful of the people selling excursions in the lobby they don't work for the hotel and will lie to sell you the tours. We were told a tour was 15min away specifically asked for things close as we have 2 young kids but it was over an hour on the bus. You'd think the hotel would regulate these guys or even have their own reps organising these trips for guests.

Alkesh Davda

The room we stayed in was ok, nothing exciting. We had a small balcony, with limited sea view and limited sun. The room was cleaned daily. No mugs in the room, so you had to use the cardboard keeps that were left. WiFi, was hit and miss. The private beach, is not at the resort, so you have to walk/get the bus. Staff, some were friendly others I found to be rude. I understand they have a difficult job, but when they completely ignore you that is poor service. It's a nice idea to have a kids buffet at dinner, however the food selection was a let down. Only four dishes to select from, it was very limited. You can not even take any food from the main buffet, to supplement the poor selection of food. This can be improved.

Ash P

Fam Holiday - Been here 8 days now, hotel is located pretty well, loads of shops at that nearby, we had a Superior Room - found it too small with 2 kids so upgraded to family room, had to pay extra of course, room decent, food is good lots of variety. My only issues were no AC was on, when I approached the reception about it, she said too early for AC, but 2 days later it worked so happy days, my main is that people are loud to put Towels down on Sun beds and that puts me off hotels instantly that is a complete JOKE and has put me off coming again, otherwise nice hotel friendly staff, oh sorry only 1 bar available at night and the queues get a little big, could do with another bar open at night

Shafayath Khan

Very nice and clean area. Buffets have a very good selection of food. You have a bus which goes every 10 minutes to a local beach owned by hotel free of charge. Special mention for Kareryna, from guest relations for going above and beyond to ensure our stay in the hotel was comfortable and full of good memories.

Becky England

Whilst the hotel isn’t a 5 star it really isn’t as awful as reviews make out. The rooms are cleaned daily and any issues are resolved almost straight away. Most staff are helpful, however the language barrier does make it hard to communicate at times. The food was repetitive but the freshly grilled section was nice and we never went hungry. However, the buffet section in general was very busy and they couldn’t always keep up with tidying tables. For a week’s stay you get one visit to the restaurant on site and I would definitely recommend the barbecue. Lunch at the beach bar, pool bar and kingdom bar was all the same but would recommend the pizza as these are cooked fresh. Drinks were fine- 6 cocktails, local spirits and wine (if you tip you got nicer drinks in a glass.) The pools were lovely and we never had issues getting a sun lounger, in fact beds were still available at midday. The area around the pool was cleaned constantly and there was many activities throughout the day- although these were quite loud. The mini disco was fun for the children and although the evening entertainment wasn’t for us it was nice that they put it on. Overall, this hotel was fine for our stay! If you have booked please don’t be put off by all the awful reviews and make your mind up for yourself.

martti kink

Small place great service Rooms decent. Sea very close Drinks are very ok food is deacent also. But the soups were the greatest ever. All together strong 4.0

Ina Mladenska

1. Cleanliness: The room was cleaned only for the first three days. After that, I had to request cleaning services specifically to have the floor mopped. The balcony was not cleaned at all. 2. Food: The variety of food was limited, with an excessive amount of dips like tzatziki and pickled vegetables, which seemed unsuitable for adults and children, especially in the 32-degree heat with high humidity. The fruit selection was poor, with only watermelon, melon, and apples available, and occasionally oranges and pears. There were no bananas or other vegetables. Snacks between meals were mostly fries, hamburgers, and onion rings, though there was one traditional dish that was very tasty. Additionally, there were no labels on the cheeses, olives, sauces, or salads, except for the meat dishes. 3. Service: My children fell ill during our stay, and there was no doctor available after 6:00 PM. Due to insurance constraints, we had to seek medical attention off-site to get the necessary prescriptions. The following day, a nurse visited to introduce herself but didn’t actually enter the room to check on the children. Additionally, her English was very limited, which was quite disappointing for a large hotel. 4. Pools: The pools and the surrounding area were very clean and well-maintained. However, the food and snacks available were mostly fried items, with only one traditional dish that was suitable for children.

Laurentiu Gabriel Urda

Hotel is max 3 stars. Rooms 3 star decent and bathrooms are old. Towels all stained … Spirits and alcoholic beverages all local and of the lowest quality possible. Food is simply horrible. Mainly Turkish dishes and some french fries. Can’t really eat anything from the buffet. Everything is of the lowest quality and at room temperature. Nothing is at the required temperature. We have been here for 1 day and already want to leave. THIS IS NOT 5 STARS Avoid like plague….

John Lappin

Worst hotel ever had the pleasure of staying at. Staff are rude. Food is not good and is mostly cold even though your in first. Beer and cocktails served in paper cups. Hotel massively under staffed . Mini bar in bedroom does not get restocked. No reps here at all and reception is a joke. This is not a 5 star hotel as advertised more like a 2.5/3 at best. Total waste of money. Would never come back here even for free.

Paolo Zennaro

I stayed at the Royal Garden Select & Suite Hotel for a week. The hotel is very large, the rooms are large, spacious and well furnished. The room and common facilities are cleaned daily. The staff has always been very friendly and helpful, especially the bartenders who work at the pool bar. The two restaurants are also excellent and offer a varied amount of dishes. The hotel beach is clean and can be easily reached on foot. For a relaxing holiday I recommend this hotel.

Laura Bočiarovienė

Very good hotel, good food, good service. Special thanks for MASSAGE therapist DENIZ, you can find him in hotel SPA center WELLNESS. He is very professional and kind :)

Dorota Zagaja

We are staying at the hotel now. In my opinion the hotel is 3/5. Beautiful, clean and renovated place but…. The food is not good. The fries are dry and often hard. Spaghetti and "pizza"is strange. Sweet snacks on a breakfast are dry. Every day is the same on breakfast. Once time was seafood, today was turkish night- the worst dinner. I had on a plate a raw meat. The plus side is a wide choose of fruits. So.. My children want to eat only fruits and bread. But they don't want to eat something more. Water to drink is only from distribute. Everything is really cold. Cola - i think that it is mixed with water. Swimming pool with slides for kids- third day i feel much sand with gravel. None cleans swimming pool? Lifeguards don’t care, because they are often sit with phones and talk with other people.

Antoinette Martin

Lovely stay at hotel Beach was a little bit dusty, not the usual type of sand. Also quite rocky. Food and drinks are nice, a good time had by all. 24 hour restaurant which serves drinks as well was well received. Shops nearby and across the rd. Also a shopping mall close by. 4 stars for location as it's a long drive from Antalya airport but we had a great transfer with a big TV in there!

Sarah Warner

This hotel was excellent and can’t complement the staff and facilities enough. The staff were friendly and always willing to help. I went with my 2 teenagers and my husband and there was lots of different activities to do in the hotel. We had all inclusive and the food standards were very high and lots of different varieties for breakfast, lunch and dinner. We were a 2 minute walk from the beach and about a 30 minute drive from Alanaya main shopping strip. I would definitely recommend going here. great holiday experience.

Deimante Bar

The outside of hotel is very nice. Animation team is amazing. Service is very good. Food is good, a lot of option to choose. Only two minus - a lot of Russian people and if you choose economy room, you may have with a bad view and no balcony. Without this, everyting is amazing. We will go here a second time! :)

Asta Ker

We stayed at Penar Beach Resort from May 14 to 21, 2024, with our 4-year-old child. We booked a family-friendly vacation through Air Guru and were shocked by the actual conditions. 🔴 Room issues: Long wait for a room. First room was unacceptable; second room had only 2 beds for 3 people. Our child was given a playpen instead of a real bed. No bedding until requested again. Broken shower, dusty floors, and loose baseboards. 🔴 Cleanliness: Dishes, glasses, and utensils often dirty. Floors sticky, windows dirty, dust everywhere. Pools not cleaned, and the children’s pool had broken railings and freezing water. 🔴 Unsafe beach: Dangerous access to the sea via concrete slabs with exposed rebar – totally unsafe for children. 🔴 Kids’ facilities: Playroom had broken furniture or was closed. Water slide was closed all week. Staff in kids’ areas were disinterested and often on their phones. 🔴 Food quality: Same food every day, very salty or spicy – not friendly for kids. Only 3 types of fruit all week: apples, oranges, pears. Only after complaining on day 3 was oatmeal offered for kids (and it was overly sweet). ❌ Conclusion: This is NOT a 5-star experience. The hotel is dirty, unsafe, and completely unsuitable for families. We felt misled and very disappointed. ⚠️ I do not recommend Pemar Beach Resort to anyone traveling with children.

Justina Rimkevičiūtė

“ The air conditioners are not working, the room interiors are particularly worn out, and the entire hotel is in great need of renovation. If you’re paying up to €300 per person including flights and all-inclusive, it’s not a bad option, as the food selection is wide, bottled water is provided, and the beer is decent. But it’s not worth more — if you pay a higher price, you’re likely to be very disappointed.

Justas Žygelis

I really liked the staff very friendly and kind, the hotel area was massive a big plus, room service is allso great , very interesting animations, the AC was hard to understand , the pools are amazing , good cocktails.

Evelīna

I spent my birthday at this hotel and had an enjoyable time. We focused on positives to avoid ruining our holidays. Although the rooms were not the most modern or new, it gave us the opportunity to spend more time outside, enjoying the fresh air and the sea. The view from the 7th-floor room was incredible, especially while drinking a Corona beer and relaxing on the balcony. The evening walks were amazing. However, I did notice that some guests, mostly Russians, were quite rude, reserving tables with their sunglasses, hats, and towels, arguing and causing issues with the staff and others. The cleaners didn’t come regularly and the reception was the worst I’ve ever experienced. They made us wait and even joked about it. After 40 minutes of waiting, we got angry and then they quickly took us to our room.

Adam Polipinoy

Old hotel but excellent food, drinks, good service & location. Hotel is generally attracting older guests from Germany, Russia, UK. Good price to quality ratio on condition you don't pay more than 80 EUR/night (All Inclusive). A solid 3* but not 4* - basic rooms with old TVs but good beds, bathrooms & efficient A/C - water only in minibars - only 1 small working lift for 181 rooms - medium quality evening shows - limited music by the pool - very limited sports activities - basic, no frills swimming pool - indoor pool & night club closed (mid October) - nice garden but looking like Northern Europe (pine trees instead of palms) Rather ugly Beach Bar (1* out of 5*), open till 16:30 only ! - only beer & soft drinks available, no cocktails or ice cream - poor food choice & quality compared to the hotel itself - no water sports included in room rate - dirty toilets - no Bali beds

Abel Lucaciu

Me and my schoolmates were surprised when we saw the hotel at our arrival. The staff was very friendly and helpfull, i also managed to befriend some of them. The food was very tasty and it was always fresh. The rooms we stayed in were in excellent condition and they were clean and tidy. I also enjoyed the pool and the outside bar. The pool was big and clean. And the green spaces in the proximity of the pool were full of life. I wish i could have stayed longer, but all great things come to an end.

Yuliia Rahimova

Excellent hotel that firmly meets the stated 4 stars. Delicious food, friendly staff, regular cleaning. No one asks for tips as you often see. Even in the heat of +37 it was nice to find a shady spot in the garden by the pool. The holiday there left the best impressions.

Josef Stiskala

We had a fantastic stay at this hotel. The rooms were spotless, with comfortable beds and much-needed air conditioning. The food was excellent, especially the variety of desserts, and the breakfast offered plenty of choices. The variety of fruits and vegetables was amazing! The amenities, such as the pool and beach, were wonderful – my family enjoyed both thoroughly. The hotel's location was convenient, with shops nearby and easy access to public transportation, making it perfect for exploring the area. What truly made our experience memorable, however, were the staff, particularly at the pool bar, as we spent most of our time there. The service was outstanding, and I formed a friendship with Ahmet Emin, one of the bartenders who later worked as a waiter. We chatted here and there about his culture, and he always made sure we had everything we needed, making us feel at home together with the rest of the staff. It was this personal connection and exceptional hospitality that made our stay unforgettable, and it’s the main reason we've already decided to return next summer. I hope we’ll meet Ahmet again when we do!

Eimear Humphreys

I did quite a bit of research before booking this hotel and as such it was a perfect fit. Price performance ratio for this holiday was amazing! The standard of the hotel for price paid CANNOT be argued. The staff were professional, friendly and helpful always. The room was kept spotless, was a good size with a nice shower (good strength and hot water!). There are a lot of Germans so staff are a bit more familiar with this language but they try their best with English (& it's certainly better than my Turkish!). I felt genuinely well looked after and the staff really do work very hard. The pool is lovely, nice sunbeds, lots of umbrellas like everywhere gets busy but usually you can find a spot. We preferred pool to beach but nice to have options and easy walk or there is a shuttle. Entertainment every night some better then others but great to have a distraction. Onto food - other hotels I've been at have had larger dining areas however I felt the food offering was much the same. The quality of grilled chicken/fish here was good, salads & cheese lovely and fresh. Fresh pizza/pita daily baked for you. There are lots of options even if a bit fussy not going to go hungry and suspect if don't like this buffet wouldn't like many of the all inclusive on offer. The desserts weren't often to my taste but I've found the same anywhere AI. There is ice-cream which is lovely. There are pancakes made either sweet or savoury all afternoon by the pool but there is no other snacks as such between meals. Location wise a few restaurants and shops outside and a cheap 15 minute bus to side/manavgat stops just outside! So as before for price this place is fab! The staff are wonderful and the rooms comfy. Thank you for a brilliant holiday will certainly consider coming back!

Niya Verliyeva

Amazing Stay at Crystal Verde Resort & Spa! Our vacation at Crystal Verde was absolutely fantastic! The hotel is beautiful and just a short walk from the beach. The rooms were clean and comfortable, and the staff was always friendly and helpful. We loved the variety of food at the buffet—there was something new every day! The pool area was perfect for relaxing, and the evening entertainment was a lot of fun. It was the perfect place for a family getaway. We’ll definitely come back again!

Ronald Hessels

Complaint about stay in so-called 5-star hotel near Antalya Due to a flight delay from Antalya to Schiphol, we were forced to stay one night in this hotel. The hotel advertises itself as a 5-star accommodation, but in our experience it only deserves 2 stars. Arrival and dining experience We arrive around 9:00 PM and would like to eat something. Unfortunately, the restaurant turned out to be closed. Only through the intervention of the restaurant manager were we able to order something from a menu. The fries we received were lukewarm, limp and not fresh. Later in the evening I had a hamburger, which was remarkably acceptable, but certainly not special. First impression and atmosphere The general impression of the hotel was gloomy and lackluster. The appearance of the building is reminiscent of old Eastern Bloc flats. Inside we encountered a noisy atmosphere, with lots of rumours of (presumably) Russian and Bulgarian guests. There was no rust of relaxation. The staff also seemed unmotivated and grumpy. The room Our room was located in a separate building, accessible via a route in the area. As a result, the corridors were cold and uncomfortable. The room itself was dated and not cleaned properly. It was striking that there were no sheets on the beds - only a thin bedspread. This made us sleep badly. Bar experience In the evening we visited the bar on floor -1. There we had to queue for 10 to 15 minutes for a drink. The bar was overcrowded, with loud music and loudly singing guests. It was impossible to have a normal conversation. The staff behind the bar was curt and unfriendly. The atmosphere in the hotel felt completely unpleasant and unsafe. Breakfast The breakfast the next morning was simple and substandard. There was little choice and the quality certificate had absolutely no right to the 5-star status that the hotel claimed. General conclusion Our stay in this hotel was far from pleasant. We were already tired from the delayed flight, but the conditions in the hotel caused extra stress and frustration. In our opinion, this hotel is definitely not worth 5 stars — more like 2. The photos on the website are misleading and paint a much rosier picture than reality. In addition, the hotel is remote ("in the middle of nowhere"). There is usually nothing to do in the immediate vicinity, and the center of Belek can only be reached by taxi or bus. We want to meet this complaint with other travelers to think carefully before booking this hotel. The pools may look nice, but the rooms, service, atmosphere and food are far below standard.

Storm Parlour

Had a really good time here at Crystal! Rooms are lovely, staff are great and the food is good- love the 24hr all inclusive! Would recommend this hotel for adults and children. A la carte restaurant is lovely too.

Ste Hubbard

Service at the hotel is great, all the staff are really friendly especially the waiters. Our room was cleaned every day with the bed made nicely. The food is fantastic especially for an all inclusive we really have no complaints about it. There's a huge variety of entertainment with singers, shows and activities throughout the day however the entertainment team could put in more effort when hosting pool activities and socialising with guests. Overall a really good holiday and excellent value for money.

Ugnė Jagminaitė

The stay at Crystal Paraiso Verde was disappointing to say the least. Starting from the food (which on the surface seemed to have some variety) was terrible, especially lacking in vegetarian options. The labeling of the food was lacking as well (and some options that did appear vegetarian from the first glance were in fact not). The quality of the service was lacking as well. It was hard to communicate with the staff as they mostly spoke Russian and the ones that did speak English were few so overall communication was rough. The cleanliness standards of the hotel leave something to be desired: the food/dining were downright filthy at times, our hotel room bathroom was unclean as well. Despite being an "ultra all-inclusive", many of the services in the hotel (spa, arcade room, restaurants, photographs, etc.) were not free, and frankly overpriced. Some of the employees were obnoxious and wouldn't take no for an answer. Overall, would not come back or recommend this hotel to anyone.

Liene Rubīna

Disappointing Experience – Definitely Not a 5-Star Hotel This hotel is, at best, a 2-star establishment, nowhere near the advertised 5-star rating. Our experience started off poorly and only got worse from there. On the first day, we arrived to find no towels and no water in the room. The mini-fridge was stocked with water only once during our entire stay. At the bar, only small 0.2L cups of water were available—no proper water bottles, which was incredibly inconvenient. Room cleanliness was a major issue. They only vacuumed but did no deep cleaning. The shower was filthy, with mold on the walls that clearly hadn’t been cleaned in ages. Our friends faced an even worse situation—dirty pillows with bodily stains on them, towels that hadn’t been replaced, and even worms in the shower. They had to repeatedly ask at reception for basics like towels, toilet paper, and shower gel as the housekeepers didn’t provide them. The entire hotel felt unclean. The carpet near the bar smelled like vomit, and the odor lingered the entire week without anyone addressing it. The food was mediocre at best, with a limited selection, and the majority of dishes were served cold. If something in the hotel breaks, don’t expect it to be fixed. They simply ignore it. On a positive note, the shows were decent. However, that’s about where the positives end. The hotel was overwhelmingly full of Russian tourists, and most of the staff barely spoke English and were generally unfriendly. In the hallways, guests were expected to step aside for staff, which felt incredibly rude. The only friendly and helpful staff were the Turkish employees and the man at the hookah station. The Russian staff, in contrast, were lazy and impolite. The beach was a disaster. It was far from "private," with broken sunbeds and trash everywhere. It felt more like a dump than a place to relax. On the plus side, the harmony massage at the spa was excellent. Unfortunately, that was one of the few highlights of the stay. The à la carte restaurants charged extra, unlike other hotels, which felt like a rip-off. Lastly, the rooms had terrible sound insulation—you could hear everything from the neighboring rooms. Overall, this was a highly disappointing stay. I wouldn’t recommend this hotel to anyone seeking a true 5-star experience.

Hunii András

I was scared when I read the reviews, but when I got there the welcome was very nice. The staff was nice and very helpful. The food is delicious. The drinks at the bar are very delicious, prepared with great love especially by Mehmet, Chief and Yunus. I had a great vacation, I came back here anytime!

Lopali .Andrew

Food is inedible, beverages are dreadful, the room reeks so much of mold i think it's a health hazard and the same room has swarms of mosquitos like it's a swamp. Beach is a bit above bad though. And the nearby mosque's whining is deafening. Best visit your hometown than spend your hard-earned money here

KURDmix

WARNING!!! You should avoid this hotel. full of ill-mannered Russians, chaos in the dining room, the pool, the beach, the bar, etc. They have never learned suck queue system. The spirit is their drinking water. Abuse of women is a very common sight. Getting beaten is inevitable. The hotel lays flat for the Russians regardless, when you complain. This hotel is not even worth 1*. Avoid!

Muhammed Kocer

Disappointing Experience - Choose Wisely When Staying in Antalya During my recent stay at the Throne Hotel in Antalya, I had a highly unsatisfactory experience. Unfortunately, this hotel left me with unpleasant memories. The food quality was extremely poor, and it even led to a severe case of food poisoning, causing me to vomit due to badly prepared and unpleasant meat dishes. The kitchen staff appeared incompetent, and the owner's attempts to downplay the issues were far from satisfactory. Moreover, the Wi-Fi in the rooms was non-functional and only available in limited areas. The beachside experience was equally dreadful, with burnt and undercooked döner and appalling service. It's hard to believe that this hotel claims to be a five-star establishment when it falls far short of even basic standards, resembling more of a youth hostel. Adding to my disappointment, the rooms were inadequately cleaned, and the internet speed was frustratingly slow. The overall atmosphere was unwelcoming, and the staff's lack of courtesy only added to my dissatisfaction. The hotel's temperature was uncomfortably warm, and the rooms were too cramped for a family of four. In retrospect, I wish I had opted for a more expensive hotel with better amenities and friendlier staff. The food quality raised significant health concerns, with everything being undercooked and poorly prepared. I strongly urge health authorities to investigate this matter, as the hotel's unhygienic conditions are unacceptable and could pose risks to guests' well-being. Additionally, the beach area was far from ideal, scattered with pebbles, and the food options there were also disappointing. Considering all these shortcomings, I highly recommend against choosing the Throne Hotel and instead suggest exploring other options that may cost slightly more but offer a much better experience. This budget-friendly hotel may not be worth the money. The hotel's overall design was also disappointing and did not reflect the high standards I expected. As a Turkish person, I felt embarrassed by the condition of this hotel. I strongly advise considering other hotels in Antalya, as there are plenty of better choices available that offer satisfactory service despite slightly higher costs. In conclusion, my stay at the Throne Hotel in Antalya was anything but pleasant. I implore everyone to avoid this place and opt for more reputable alternatives. For a delightful stay, I recommend considering Seher Sun in Side Antalya or Dreamworld Hill in Manavgat. Both hotels offer well-equipped rooms with air conditioning and a much more enjoyable atmosphere. Take my advice and spare yourself the disappointment and frustration that may accompany a stay at the Throne Hotel.

Sam Van Den Berg

Let's start with the positives, the location is great. The resort is extremely large and full of pretty nature. Most of the staff is friendly (quick note, some do not speak English) There's decent choice in food during breakfast and diner aslong as your not a picky eater. Drinks are made quickly Now the negatives... Let's start with the scam, the shop next to the lobby sold us a can of chips for €8 which is ABSURD. (Searched up the brand... it costs 1.50 a can, not even looking at bulk buying) The food is not fitting for a 5 star hotel, more like a 3/3.5 star one. (Do have to note, I am a semi picky eater and this is different per person) Rooms are dated & there is visible mold in the shower. Good value for money? Yeah, but not a place I'd return to after one time. (Edit, they checked the room where my name was registered to for mold and made pictures. Good to see they take this serious however, the mold was in another room that I am not registered on)

Purella Co

Let’s start with the good part, the resort is very big and with good potential, the staff and personal was very positive, friendly and helpful! The Alacar Restaurant is fantastic very good service and great food nothing similar to the main restaurant! Close to the beach, many swimming pools( but just have an idea that non of them are heated or with warm water, even those in the spa zone, that means if outside it is not sunny the pools will be cold) . We was in that resort 3 years ago was named by (Aquaworld Belek) and it was much better! What do I mean, from the last visit standards are really low! The rooms in the palace are quite good, but in the other building they are very smelly and with old furniture! The rooms really need a refresher for the 5 star hotel! The food which they offer is the same every single day, and most of the time offered cheap stuff, and is very possible to get stomachache every single night! And also u are wasting from 10-15 min to get a table, especially for dinner if u go later you may not find all of the food which is offered! The resort have very good potential if it is in the right hands! Just need to invest in it not only to get the money and lower the standards!

I Singh

Me and family stayed for a week in Asteria family resort belek It's really beautiful family resort with beautiful view and nature . The staff is very friendly If you staying main building of hotel view of beach and swimming is the best view u can have View 5/5 rating Room are decent size !! 4/5 But do need a refurbishment and a bit modernization like usb sockets lighting etc And bathrooms do need a good refurbishment Our ac was not working complain every day they did promised to help or change room but did not done it 3/5 Food is okish I will give it a 3/5 The crew does not speak English from 30 workers maybe 5 do speak English but they do try to help with Google translate. Overall the staff is really good and friendly 5/5 WiFi They resort does offer free WiFi but it's not always available and sometimes it discount automatically Belek city is just few mins The taxi is outside the resort charge U 7 euro And if want U can take bus it's will cost only 1 euro 2 mins drive Overall will I give this resort A 3.5 / 5 Few small things to improve But I would not mind to staying her again

Dominika Zasempa

--- Honestly, I'm not even sure where to start. We arrived after a long 13-hour journey. As we entered the reception area, it was warmer than outside. I'm not sure if the AC was working anywhere in the reception. We got our rooms — which, by the way, were in *bungalows*. Nowhere on the website did it mention that; it clearly states it's a hotel. Fine, whatever. We walk in and are immediately hit by a horrible smell throughout the room. There was a broken vent, half ripped open, on the ceiling. The door to the balcony (if you can even call it that) looked like someone had broken in — it was very hard to close properly. The AC barely worked and made loud, disturbing noises. The bathroom was full of mold. These rooms need some SERIOUS renovations. Location-wise? Also terrible. If you want to go shopping, you'll need to book a taxi for a 3 km ride to the nearest mall. (80 euros for 7 people — insane, in my opinion.) We're two families: one with 1 child and 2 adults, the other with 2 kids and 2 adults. And yet, our room was placed at the *very* end of the resort — right next to the "16+" relax pool. We were already so annoyed, so we went to reception to complain. Not only were we screamed at by the receptionists, but the travel agency rep from Anex said (and I quote): "I don't care about your story, just tell me the issue and your room number." So rude and completely unprofessional. We were shown six different rooms in the same category, and hardly any of them were better than the one we had. Now onto the pools and beach. The website advertises 11 different pools. I walked around the entire resort and found a shocking three. Also, if you're not one of the first people to arrive, good luck finding a single spot to sit. The food was very basic. Breakfast: Eggs, pancakes, and various cheeses — that part was great. Dinner: The layout was honestly so complicated. The food is spread out across three different areas, two of which are in entirely different buildings. The dinner food itself wasn’t terrible, but not once were we asked if we wanted something to drink. Turns out, you have to walk to the bar and ask for drinks yourself — and then get them in a paper cup or a 33ml bottle. Disaster. Lunch: Not really lunch-type food. Mostly meat, potatoes, cheeses, and various vegetables. Vegetarian options? Nowhere to be found. Lastly, the only good thing: the kids' animations and entertainment were actually pretty nice. There was a fun dance show and live music afterward — that was enjoyable. But that was vaguely the *only* positive thing I could find. All the good reviews must either be fake or so old that they no longer reflect reality. I honestly felt more like I was camping than staying at a 5-STAR HOTEL. Whole story short: I was very disappointed with the stay, the staff, and the food. Definitely do *not* recommend. Asteria Family Resort? More like DISASTERIA Family Resort. ---

Eva Pieckova

Location is great by the sandy beach, good food but can get crowdy and air con in main restaurant stink from dump Often long queues if u want something from grill or outside cooks Aquapark only open 2hr in the morning and then 2 in the afternoon but still lots of kids climbing and sliding down creating danger for other pool users- lifeguards often couldnt care less to watch pools. Rooms in main building were ok, enough storage space, big balcony with hanging lines, but bathrooms needs updating. Also floors can be moped more frequently and bedding was changed only once per whole week stay. Would I ever return? No thanks

George Benn

Stayed at this hotel for a week and had a great time. The location is quiet and right on the beach, which was clean and not too crowded. The hotel grounds were well looked after, with lots of greenery and a relaxed vibe. Room was clean and a decent size, with a nice view of the sea. Air con worked well and the bed was comfortable. Food was good with a decent variety — especially the fresh salads and grilled options. Always something to eat even if you’re a bit fussy. Staff were polite and helpful throughout the stay. Bar service was quick and drinks were decent. Spa was worth trying too — had a good massage. Would definitely recommend it for anyone looking for a chilled break.

Holly Scott

Spent five nights here and was impressed with how calm and well-maintained everything was. The beach area is definitely the highlight — clean, plenty of space, and great for swimming. It’s not overly touristy, which made it feel more relaxed. The room was modern and tidy, cleaned daily with fresh towels and bottled water restocked. Shower had good pressure, and Wi-Fi was reliable enough for messages and browsing. Meals were fresh with enough variety, especially at dinner. Staff in the restaurant were friendly and efficient. Didn’t use the pool much, but it looked clean and there were always loungers available. Good spot for switching off and enjoying the scenery. Would stay again.

J T

We had a great stay. Friendly staff, good cocktails and relatively good food for Turkish standards. Had an argument with some Russians about why they kill children. The fact that the dj played Russian music was also a bit disconcerning. This is not stuff you want to be confronted with while on holiday. The DJ was really bad and ruined the vibe at the pool from time to time. My 10 year old nephew is better.. The same 20 or so songs playing in the restaurant every time was also a bit off. Room was great and the fact that your not to close to other hotels was also nice. Overall a very relax vibe and great staff.

Rob old dog new tricks

Absolutely lovely hotel and staff . The food is excellent. Staff extremely helpful if there's anything your not happy about they sort it out straight away not that I've much to complain about over the 5 visits I've made to this hotel . Entertainment could have a bit more verity on a night time though but apart from that , hotel is a really nice place very spacious and staff all trained to such a high standard. Beaches are kept very clean by the coast guards, hotel is also very relaxed and private but also very swcure thanks to the guards walking around doing there bit all day in the heat. The cocktails and drinks and all.yhe other extras are of really good standard for all inclusive alot of things surprise me each time I come back this hotel just seems to be always improving and moving in the right direction it's great to see credit to the managers they are clearly a progressive team who any general manager should be proud of . Spa is good standard and staff very friendly and professional not bad prices either for couples. The spa is clean and peacefull Thanks again for another great holiday Rob

Locksley Dcunha

We got upgraded to junior suites with individual pools, what a way to start the end of our trip (Istanbul & Cappadocia before). The rooms were stunning with a jacuzzi in each room, plus the pool overlooking the blue waters! Tons of food options, quality was really good. Massive pools, absolutely massive resort with a super cool Zen garden. The ala carte restaurants are paid, but the buffet is massive. Drinks were a bit of a let down with local spirits, the Whisky was too fruity, so we stuck with G&T and Beer (available in London too). Cleaning staff does a really good job and loads the mini bar if you request extra beers. All in all, worth the cost.

Invalid404

-----DO NOT BOOK! PLEASE READ CAREFULLY----- I have experienced the five worst days at this hotel and don’t even think it deserves one star—more like zero. We arrived from the airport around 7:00. The hotel’s check-in time is 14:00, as the check-out time is 11:30, and they supposedly ‘clean’ the rooms until 14:00. However, we were already exhausted and couldn’t get a room because everything was fully booked until 14:00. My family and I had to sleep on the public couches, as if this were a normal practice! Approximately 20 families were waiting for rooms, and the lobby was cluttered with luggage. The butler was helpful in carrying our bags, though. The reception staff was terrible—disrespectful and rude. If I were the manager, they would have been fired on the foot. The food was also dreadful; there wasn’t enough variety, and the restaurant was extremely unhygienic. Long queues formed at the grills. On the tables, they used dirty placemats, which were wiped with a filthy towel to remove crumbs before being placed back. The forks and knives also looked unclean. Unfortunately, all six of us, except for me, suffered from food poisoning. I STRONGLY ADVICE TO AVOID THE OUTSIDE POOL! There have been rumors that it hasn’t been cleaned for days, and people, including children, have fallen ill. I even witnessed a child urinating in the pool while standing. On a positive note, the beach was amazing—the water warm and clear. However, our disappointment grew when we finally got our room on the 9th floor. It was depressing and far from clean. There was minimal lighting—only two night table lights—and the windowed door leading to the balcony wouldn’t close properly, causing significant noise from the traffic outside. The room had AC, which was perfect until you see its covered with dust. The bathroom was a total nightmare: the air vent was about to fall off the ceiling, it smelled like a sewer, the sink looked disgusting, and the shower head was broken. We didn’t have enough water pressure to shower, and we were even lacking shampoo until we complained about it. The toilet was also a nightmare, making me consider doing my business in a bucket instead. The rooms weren’t properly cleaned, and the beddings weren’t changed. The janitors were provided with a damp duster instead of a vacuum cleaner, and they used it to ‘pick’ stuff up from the floor. This building accommodates around 600 rooms with just three elevators across a total of 11 floors. Unfortunately, the elevators are extremely busy, smelly, and always full. Mentioning about the room again, on our way back from the beach around 18:30, we returned to our room to shower, only to find there was no hot water. We had to endure a cold shower with barely enough water until this was fixed 2 hours later! Frustrated, I went downstairs to the receptionist to complain about all the issues mentioned above. Their response was disheartening: ‘I can give you a different room, but you’ll face the same problems.’ The guy looked at me as if I were talking to a brick wall and later added, ‘You’ll need to discuss these problems with your agency,’ even though it wasn’t their fault that the hot water wasn’t working. Adding to the disappointment, the hotel charges for its spa services, which is quite unusual for an all-inclusive hotel. Additionally, there’s an indoor pool that remains closed due to the ‘hot weather.’ Frankly, the size of the indoor pool is laughable; they might as well remove it entirely and repurpose the space. Lastly, the hotel’s public toilets are places to avoid—the smell of urine is extreme, and the hygiene is nonexistent. Outside of this hotel, my first time in Türkiye was absolutely delightful. The beach, land and the people were wonderful, which is why I give the location a 5-star rating. However, if you have this hotel booked or are considering it, please be aware and consider finding a better place for you and your children! I hope this helps!

Egle Sikorskaite-Narkun

I would like to express my disappointment of our visit in your hotel. We are visiting Turkey for the first time on holiday with friends who have been to Turkey several times before. We chose the hotel very carefully and hoped that the Raymar hotel (Manavgat) would meet all our expectations, but when we arrived we immediately encountered some problems: a family of friends with three children could not get a room until they finally got room 107, which did not even have light, a TV didn’t work , and the balcony could not be accessed because of the air-conditioning and the extremely strong noise, and they were told to call the sos, but the phone cable had been cut. The next day the room was changed to 252. Our family room, 510, was very dirty, the toilet was not cleaned, and there was hair everywhere. Hair on the toilet, you could easily see what kind of hair was there. The bottles of shower gel and shampoo was dirty and empty, we have not yet had them replaced, just a big bottle of something... the staff behave as if we owe them, even though we have paid a lot of money for this holiday and keep leaving tips for everybody (except the cleaning lady because we don't even see her, and the room has been dirty for a week now, they barely clean it...) they are not at the workplace, refuse to do drinks etc.. Today morning I wanted to bring soup to my son's room because he is sick and vomiting, but the worker who was standing at the door refused to let me, even though I saw many guests taking food to their rooms. Today my friend's child needed the hotel doctor to examine her because there was an unclear wound, and the doctor didn't even have the most basic salve. Our child is vomiting...we talked to other tourists and they are also vomiting and having diarrhea. All this because even the most elementary cleanliness is not observed. Very dirty dishes, toilets. It would be a great hotel, but you need to work with the staff or change it fundamentally because it serves, cleans, etc. It is definitely not a five-star hotel, I recommend you to look at five-star hotels in Europe and gain experience. We will definitely share this experience in Lithuania about your hotel in public. We also hope that the Turkish Ministry of Culture and Tourism, the Ministry of Health, the local municipality, and all responsible institutions will address the serious issues present at this hotel. We request that they initiate all necessary inspections and review the current licenses.

Steven Penny

I am not sure how this is a 5* hotel. It is not even close to a 2*. Everything here is absolutely shockingly diabolical. The food is extremely poor, unhygienic staff, including preparing food without the appropriate clothing such as an apron, hair net or clothes. And to top it off, the food is always covered in flies. Unkempt dining tables to sit and eat. Filthy cutleries and plates that has not been washed. And on top of that, some staff have a serious case of body odour. People were constantly complaining of allergic reactions and serious case of diarrhea. Only fruits that is normally readily available is watermelon as the other fruits are normally rotten. Almost all, if not every single toilet in the hotel is either broken, covered in faeces all the time and the bathroom smell is absolutely suffocating. You have to go back to the room to use the toilets which you can smell the blocked drains. Poor signage around pool areas, therefore alot of near drowning incidents where the regular staff would just blow their whistle, laugh or pretend not to see. No signs to even say the depth of pool areas especially drops from slides. The bathroom in the rooms are filled with mould due to wooden floor inside shower and water stains coming through from the other rooms. House cleanings will not change the beds unless you physically remove the sheets and they definitely does not sweep or mop so you have to wear slippers inside the rooms. Wear and tear equipment for entertainment and on top of that they will charge you to take part in some activities and poor grass has not been watered for months in the heat. Some nights the staff does not turn up to work so there is no one to serve drinks and staff does not seem to speak any other languages besides Turkish and Russian (which is not an issue but if you are in a so called 5* hotel, basic use of English for communication should not be a factor). Staff will even drink from your drink and smell if you try to correct them and start to laugh. 80% of the guest were Russian, again no issue but their level of rudeness, aggression and unawareness of others seemed to be blind eyed by the staff even when they push and cut lines, even kids. I honestly can say I have never left reviews on any platforms but this was shocking. I have travelled and stayed in numerous hotels even here in Turkey at least 5 times, in hotels such as Turah Prince World, which was an actual 5* hotel but this is really concerning that they are falsely advertising as a 5* hotel following new management overtake. The health and safety and basic humans rights really put people at risk. I am surprised there have never been any reports of deaths through drowning or even severe food poisoning. They are continuing to advertise themselves as a 5* hotel which I presume was before the closure and reopening. They are clearly using old pictures to advertise. I would strongly advise, do NOT book this hotel. It is false advertisement. And another incident was where faeces came up through the pool drains a few times and I informed a member of staff and no one came to shut the pool off or even evacuate the children. Only decent thing here was the kids clubs. Everything else mediocre, filthy and the smells! Absolutely shocking. Using IKEA placemats in a hotel instead of table cloth in a so called 5* hotel is something I have not seen ever in my existence of staying in any hotel. Completely unhygienic. Having to ask housekeepers to clean unless tipped, empty bins or even for toilet rolls. The horrendous decor and dark morbid lighting as they are clearly trying to save money but continues extort via false advertisement. I can go on and on.

ghita mezzour

I have never been as much disappointed with a hotel as this time. This hotel is an absolute nightmare. I don’t even imagine how can it be a 5stars hotel. The rooms were so small, old and noisy we couldn’t sleep at night. The food is terrible and very low quality my family and I couldn’t eat anything at the restaurant because of the dirt and my brother got sick. We were living a disaster for 5 days and it ruined our holidays. The staff couldn’t even speak in English. If you are looking for a place to relax I recommend you to stay far from this hotel.

Azem Xhemajli

From the first day I noticed that they are not at all serious and correct with the guests. I had to wait for my room longer than I should have and in the end they put me in a room I didn't ask for. I paid for a sea view room and the staff played games with me. Then the hygiene was not even good in the room and bathrooms, the food is almost always the same. I was just not satisfied and will never come here again

Aleksandar Stojanoski

We just arrived from a family vacation at Litore Resort Spa Hotel and I immediately want to go back. Everything I write cannot be shown. That beauty, luxury, cleanliness, beautiful rooms, very clean. I must immediately praise the staff, managers, animation team, wonderful. For every praise is the food, the annex bar, the bars by the pools and on the beach. Organized transportation with the shuttle, the beach is excellent, the bartenders are friendly, everything is perfect, a rating from 1 to 10, me and my family give them 100. If I want to go back, our choice will be Litore Resort Spa again on vacation in Turkey.

Agnes Stefanowicz

This hotel truly resembles a palace, and every guest is treated like royalty. From the moment I walked in, I was welcomed with the utmost professionalism. I would like to thank the receptionist named Yunus, who was incredibly kind, and Mr. Mustafa, who helped me deliver my suitcase to my room. Everything in this hotel is simply wonderful — the room was spotless, the views were stunning, the staff extremely friendly, the food absolutely delicious, and the drinks were amazing. The hotel also offers fantastic daily performances at its amphitheater, which were a real treat. There is absolutely nothing to complain about — everything was just perfect. The beach is not far, and it’s an easy walk down. On the way back, you can catch a ride with the hotel shuttle that runs every 15 minutes at scheduled times. I will definitely return to this hotel again!

Anna Maria Ralea

An exceptionally good hotel! The staff is very professional and friendly, the location is beautiful, and it’s a 10 out of 10 experience. The rooms are very clean , and overall the level of cleanliness is very high. The food is amazing and you have a big variety of foods and sweets. We went there multiple times not just once so I think we can share a sincere opinion about the quality of the hotel. Thank you, Litore!🩵

Maral Omidvar

Hotel was very good . And the food was absolutely amazing and also so many activities the have . One man working there his name is ahmet. He was so friendly and active. That man hosts a lot of fun shows at night — it’s always a great time! There’s music, dancing, and lots of lively entertainment

Derya .C

This Hotel is amazing, the food is delicious, the service and staff is very nice and the Animation Team is very funny and great. We met much new friends and the Beach and swimming Pools are awesome. This Hotel deserves 5 stars and we will come back!

Elvy Barbar

We ended up at this hotel unexpectedly after our flight crew reached their maximum flying hours and we were stranded. It was quite a stressful experience at first, as we had no information about what was happening. However, once we arrived at this hotel, everything changed for the better. Even at 11 PM, we received a warm and friendly welcome. The staff reopened the buffet for us, accommodating around 50 people with a smile. The room we stayed in was stunning—it even had a mezzanine with an additional bathroom and bed! Early the next morning, the breakfast buffet was ready for us again, ensuring we could start our day with a good meal. The staff was incredibly kind and helpful throughout our stay. I would definitely recommend this hotel, not just for a short stay but as a place to spend a longer holiday. Their hospitality is exceptional, and the facilities are top-notch. --------------------------------------------------------------

Ula Orlinska

The hotel is really nice. The food here is amazing, there are a lot of options and everybody should be able to find something for themselves. Same goes for the drinks. The quality of the room is good. The beds are really comfortable and the staff makes sure to clean up every day. The staff in general is always listening to requests and tries to follow them to the best if abilities. Most of the staff speaks Russian, many of them understand and speak English a bit too. In general, I would recommend the hotel for everybody who wants to relax and have some fun.

Milena Zorn

The Hotel is very clean we liked it a lot. There is a big variety of restaurants, snack bars and a good entertainment programme. If there was a problem, we talked to the reception and the problem was solved immediately. The environment is very beautiful and you have a good view on the mountains. Nevertheless it is important to know that it is a family hotel. A lot of kids and a lot of activities for them. We had a great holiday here!

Henry-Gerret Grüning

We had such a great time with our family of 5. The animation team was so cool and lively. While pools were cold I was able to step in and cool off. They have waterslides and they are fast. Kids were taken care by a dedicated team who made kids days fun. The food was delicious. Highly suggest!

Douglas Gadsby

Very good hotel with excellent service and very welcoming. With good food and very good variety for all. A very clean hotel and service. Good hotel staff and a great selection of tours on offer, with spa treatments, boat trips ect. The on site photography gentleman was such a brilliant chap to have the opportunity to have meet. Took some amazing pictures telling us how to stand and pose. Made some beautiful photos 📸 and was not pushy with the sales. Yes you pay but its done to what you want and your budget. Very Happy to come back again to this hotel 👍

Denisa Šmerhová

Unfortunately, this hotel did not meet our expectations for a 5-star property. It is clearly not one of the newer resorts, and in our opinion, it does not live up to its 5-star rating. The beach felt more like a small bay, with murky and unclear water, and the beach itself was nothing special. Our room was nice and well-equipped, but we had paid extra for a sea view. As for the food, the selection was rather basic and heavily focused on fried items. We mostly stuck to grilled meats, vegetables, and fruit. The Turkish Night was a highlight, offering the best food of the entire stay. However, from an ultra all-inclusive 5-star resort, we had expected much more in terms of variety and quality. The drinks and wine, unfortunately, were very disappointing. Considering the price we paid for this holiday, we had expected a significantly higher standard. On a positive note, the staff were generally very kind and friendly. The only major issue was at check-in when we were told our reservation could not be found, and the reception staff seemed unsure how to handle the situation. We had to resolve the issue ourselves with our travel agency before they were willing to assist us further. Additionally, we did not receive a lunch packet for our early morning departure, despite being told the restaurant would be open. When I arrived at 4 AM, I expected at least some fruit to take away—but there were only a few unidentified meat patties available. All in all, we would not choose this hotel again. And if you appreciate high-quality food and wine during your holiday, this may not be the right choice for you either.

kirk dodds

Just returned home after a lovely one week stay at this fabulous hotel. From first arrival to the last foot out the door to leave , every member of staff did everything they could to make our stay enjoyable. This hotel has a very high standard of cleanliness and everywhere is spotless which is great. Rooms are spacious and well equipped for your stay . If I had a tiny recommendation pushing two single beds together to make a double is not perfect but having stayed in many hotels that do this I understand how this is more convenient for the hotel to be able to accommodate more variety. Really enjoyed the great food selection on offer. ( im not a fussy eater and will try everything ) i enjoy trying lots of different cuisines and I never once left the dining room wanting or needing more as everything was fresh and delicious . Don't forget to try the biscuits and cakes selection in the patisserie with a lovely coffee. I also highly recommend the iced Latte with a shot of baileys oh my its so good . The bars have a good selection of options especially if you like a cocktail a very long list to try and get through, for the beer drinkers there's 3 good lager style beers but for my the added bonus of draught Guiness being available is the hotel playing an absolute blinder . Well done this added even more to an already great experience. Daytime activities around pool area driven by a fabulous entertainment team everyone one of them just a delight to talk to so take part and join in its a good way to meet others . Evening entertainment had variety really enjoyed the extreme show which had us on edge of seats with the motorbikes in the ring of death wow highly skilled. And if you like to dance then the pool party is going to be right up your alley and get you moving your feet. All in all this hotel and all the staff made our holiday very enjoyable and we would have no problem returning again and will definitely be recommending to friends and family. Keep those standards high its working well done and thank you .

Sofia Kent

An Unforgettable Holiday at Selene Beach & Spa Hotel It’s been only a week since our holiday ended, but we've already started planning our next trip! The staff and team at the hotel were so attentive and kind that we felt completely at home—like we had been coming to this hotel for years. Every guest is made to feel special. From the moment we arrived to the day we left, the staff continuously checked in to see if we needed anything. Even though the hotel area is relatively small, it’s beautifully maintained, with a lovely garden and greenery. There’s a very cozy bar nestled in the greenery where we spent a lot of time—it was so pleasant that we didn’t even feel the need to go to the main restaurant. They serve delicious hamburgers and traditional Turkish pastries right there. At other hotels we've stayed in, it was always difficult to find a spot on the beach. While the beach here isn’t large, we never had a problem finding sunbeds. The patisserie staff were friendly and polite, and the desserts were absolutely delicious. In the evenings, the weather was a bit chilly, so we would sit in the lobby before the animation shows started. The lobby bar staff were incredibly courteous—even when collecting our empty glasses, they asked for our permission first. Cleanliness was top-notch. We never saw even a single cigarette butt lying around—everything was spotless. Thank you, Selene Hotel, for this amazing experience. We’re already looking forward to coming back!

Laura Gardener

What an amazing hotel! After having to change the hotel we had originally booked to this our hotel only a few weeks before travel we chose this hotel based on previous reviews and we were not disappointed! From upon our arrival, all staff were friendly and couldn't do enough for you! The hotel is spotless and the rooms cleaned to a very high standard! We found the different designs made with towels that the maids left on our bed very funny! You will not go hungry or thirsty at this hotel, so much choice! We stayed in a swim up pool room which was fabulous! The pool and beach parties were great fun and it was nice to have a mix of different age groups staying at this hotel. I would highly recommend this hotel and look forward to returning!

Tanja

"An ideal hotel. I really loved that the hotel has a 16+ concept. During the day, it's very comfortable, the music in the bars is not loud, no one is shouting or disturbing, and no one is throwing a ball at you. In the evening, the parties for adults are very impressive. The food is very good and everything is always fresh. I visited the spa twice. The rooftop pool is gorgeous with a very beautiful view. I really enjoyed the attitude of the staff – everyone is very caring and constantly asked if everything was okay with me. I really liked the cocktails at the poolside bar; I definitely recommend trying them. My room was a separate delight. Every day, they made very cute animals out of towels on my bed. It was a shame to ruin these figures; sometimes I wanted to ask for extra towels! I've been to many places, but this is the first time I've seen staff who genuinely enjoy their work and love what they do. For the first three days, I was curious and didn't tip anyone, but the staff's attitude didn't change; everything was perfect, and it remained the same after I started tipping. I usually don't stay at the same hotel twice, as I like to explore new places for vacation. But I will definitely return to this hotel. I want to mention some employees who particularly impressed me – the bartenders at the beach bar, Burak and Hayrettin. The guys are always smiling and very attentive to guests. I also liked the female chef in the restaurant, although unfortunately, I don't know her name. I would also like to thank the woman who makes the Turkish flatbreads; she is very sweet. Regarding the cleanliness of the hotel, there are no complaints whatsoever. One evening, I was sitting on the terrace in the lobby, and guests at the next table spilled a drink. Not even a minute had passed before a cleaner came, apologized for the inconvenience, and quickly cleaned everything up. I am amazed at how promptly and professionally everything is handled in this hotel. Many thanks to all the staff; I will definitely be back!"🔥

Home Care Camberley

We booked a last-minute stay at Wind of Lara and arrived late in the evening. Rose, the Guest Relations Manager, greeted us with a warm welcome—she was so kind and professional. We stayed for five nights and had a great experience overall. The hotel was spotless, the food was delicious, and every staff member we interacted with was courteous and friendly. If you’re after a reasonably priced getaway along the Lara strip, this place is definitely worth considering!

00vavav00

The taste of the hot food at the late-night buffet was actually quite good, but unfortunately, it was barely warm. My room was ok cleaned, but my bathroom was not, hairs in the Toilet, water and shampoo traces everywhere are enough evidence that there was not much time spend in cleaning! However, the service at the reception was poor. The staff member was chatting with some other guests while we had to wait. A simple “I’ll be with you shortly” would have been enough, but instead, he continued his small talk and left us waiting for several minutes. Not a big deal once, but it happened three times in a row, which made us feel unwelcome. The overall atmosphere of the hotel felt a bit uncomfortable, especially in the dining area. High ceilings and a lack of soundproofing made it very noisy—not really a place to enjoy what was otherwise good food. The fridge in my room wasn’t working, though the mattress was actually quite comfortable. The tea was over-brewed—something I’ve never experienced in Turkey, where tea is usually a highlight. There was also no sparkling water available in the dining area, which I’ve never seen in any other hotel here. Lastly, the room doors were poorly insulated, so noise from the hallway was noticeable. Conclusion: No major issues, but lots of small things that added up.

Arfan Khatana

We stayed at Wind of Lara for a last-minute holiday and arrived late in the evening. We were warmly welcomed by Rose, the Guest Relations Manager, who was absolutely lovely and polite. Our stay was for five days. The hotel was clean, the food was very nice, and the staff were consistently polite and helpful. If you’re looking for a well-priced, quick getaway on the Lara strip, I would highly recommend this hotel.

Lakshan W

2 star hotel. This is a very cheap resort, and it shows — starting from the poorly trained staff to the low-quality food and lackluster entertainment. Staff have little to no training in hospitality; when I asked for an espresso from a proper machine, the girl told me it was broken. Later, I found out she simply didn’t know how to use it. The food is extremely low quality. The meats are practically the same every day, and the dishes are poorly prepared. Desserts all taste identical with no variety. Lunch at the pool bar is somewhat acceptable but repetitive and uninspired day after day. Entertainment is almost non-existent. If you're bringing children, don't expect much — there's no proper kids club, the kids' disco is disorganized, and for adults, it’s usually just a game of bingo in the evening. The animation team barely interacts with guests; unlike most Turkish resorts where the animation teams are lively and engaging, here they seem to just rush around pretending to be busy, with no real energy. If you're on a tight budget, you might consider staying here, but lower your expectations significantly. There are far better hotels to choose from. Don’t be fooled by outdated photos like I was.

Mohammad S

First of all the reception don’t speak English and reception staff are very rude!!! The hotel is not 5 stars at all. The cleanliness is not at the quality of a five star hotel. When we entered the room, the bed that was supposed to be made for my child was not made. Crumbs from previous guests under the beds. We came to this hotel on the recommendation of a friend who came for holiday last year, but it was a really bad experience.