Antalya

Officially SPMc

Honestly???? What a let down. I read so many reviews before we went and I felt like everyones expectations are different and as we booked as part of a package I was prepared to give it a go. But.. 5 stars is a real stretch, I'd say 2, 3 at a push. Food is shocking service is no better, all inclusive was only all inclusive at certain times so if you want a cold drink at night, you'd better stock your fridge. Chicken corner was about the best, the pools were a plenty albeit freezing cold, the staff were unhelpful at best not all staff but the majority of and the worst part is multiple items of our personal belongings were stolen from our room, clothing, fragrances, etc.. and the hotel did not want to know about it Honestly. If you're looking for a 5 Star holiday experience keep looking

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Mad Cow

Great place overall pools are freezing cold. Does need some attention in some areas but clean. Food very repetitive. There is plenty places to get food even if you have a fussy child/adult. Staff very helpful. Have to get a dolomus or taxi places or if your capable walk to white city which is about 10mins walk. Overall a good place to stay. We went 28th Oct and it was still 26 degrees but cooler at night but certainly not cold

jaceena george

What an incredible place for holiday makers! The whole experience was really amazing. Staff were very friendly and helpful, food was delicious, lots of fun areas for kids. Would definitely comes back here and would recommend 100% to anyone wish to have a fantastic holiday.

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Azamat Aliyev (Staff)

We had a wonderful family vacation at this hotel. The food was delicious, and there were plenty of activities to keep everyone entertained. We loved the unlimited drinks and ice cream! The hotel’s private amusement park was a huge bonus. The staff was fantastic—special thanks to Aruzhan and Inna for making our stay extra enjoyable!

BearPLaY

Victory Be Mine Hotel truly exceeded all my expectations! Every aspect of my stay was impeccable. The dining experience was outstanding, with each meal being a culinary delight that impressed with its variety and quality of ingredients. I would like to extend my special thanks to Max, whose presence and attention to the guests made my stay unforgettable. His professionalism and responsiveness ensured a warm and friendly atmosphere throughout the hotel. Victory Be Mine has left only the most positive memories in my heart, and I wholeheartedly recommend this hotel to anyone who values high service standards and quality dining. I'm looking forward to the opportunity to stay here again!

Margarita Andreeva

The hotel is very good in terms of location, everything is available is close. The food is excellent 😍🫶🏻 many varieties of food 😍 the rooms are comfortable and beautiful 😍 The animators here are very cheerful and energetic (this is a very rare phenomenon) but here we were surprised. I liked it very much, we'll come to rest again From now on Only to you 🤍

Алихан Садыков

The hotel is impressive 😍 although it's cold now, but it doesn't prevent us from resting 🫢😎 everyone is happy with the rest 😊💪🏻 there is a lot of food, games, contests, it's not boring like in other hotels 🙃 the staff is nice (from different regions and countries). Thank you INNA👍🏻

Tomáš Poliak

Never visit this hotel again, its not from anybody expect russians. (I m speaking english) nobody in this hotel from animation team speak english nobody... When we come to this hotel we get rooms when eas everywhere mold we get change but we must paid like 200euro more for new rooms, (there was not working climatization, in frist place. Then we want to play voleyball, but there were just russian people(most arrogant on the world..) i played one bad ball and he said to me when im not russian im not supposed play with them :) also i was asking referee whats are rules in boccia and voleyball she just said to me: Im not speaking english..(2024 and they are not speaking english.. her name was julia,.. One thing was there good and it was food. I was 8time in side turkey.. everythins was okay but this is not hotel for people from europe union. just from russia

maizy barnard

Stayed here last year, can’t fault the hotel it was lovely, food was nice and the coffee and pastries cafes were so good. My only comment is that this hotel did not cater for British people as not many British in the hotel when we was there anyway!, no disrespect just thought would be useful for other Brit’s to know😄 Also the area isn’t great if you like to go out and do things in the evening, only really shops around and a couple of bars, also the beach has only hotels for miles but is a lovely beach.

Behrouz Karimpour

I stayed at this hotel for six nights in a family room in late September 2024. The resort is located in Cide City, near Antalya, and is easily accessible to the bazaar and other street shops, either on foot or by mini-bus. There are many positive aspects of this hotel. The atmosphere is beautiful, and the pools and water slides provide a fun and relaxing environment for families with children. Additionally, there is an adults-only pool where you can relax without any disturbances from kids. However, I did notice some negative points during my stay. Firstly, the dishes and cutlery were not properly washed; we found stains and remnants of food on them. The variety of foods and fruits in the main restaurant varied from day to day, with some days offering less choice than others. Moreover, room cleaning services were occasionally skipped, and the mini-bar in our room was not refilled, nor was the paper towel in the bathroom replaced. Overall, while there are areas that could be improved, the resort still provides a fantastic experience for families, and the price for the stay is reasonable.

Servan Kaya

It was AMAZING! GREAT Food and amazing variety! I 10/10 recommend to come here and it was a joy to stay here 👍 The rooms were clean and the cafeteria always had amazing food. Rooms had free mini bars with many drinks. Room service is great and they were all helpful. Pools were nothing but SPECTACULAR . They had a inside pool with noone in there so you could have a pool to your self. But I warn you the inside pool is cold but a good cold . They had shops in the hotel which were good but not great. The location was great there was a market (Manavgat) with good stuff for young children and adults .

Mariana Dzherelenko

Nice and beautiful hotel. Good housekeeping service. Good location, around shops. VERYYYY BAD quality, not fresh and the worst taste of food I ever ate. Cleanliness of dishes you can see on a video🫣 My baby and me badly poisoned so half of our “holiday” we spent in a room trying to heal ourselves. My partners watch “disappeared” we reported to reception but nobody care. Most of Staff not friendly even I would say ignoring. Helpful - guest service. Pools are cold we couldn’t use any. I see so nice potential in that place, but so disappointed Unfortunately not recommend at all especially if u choosing 5 star hotel with such a service🤕😓🥴 For not small money ….

charlotte jenkinsom

*** outstanding *** we have stayed here 3 times, 1 stay we have 25 people with us, we had the best holiday,we have visited a lot of other hotels around turkey and this place will not beat any, the time and effort they all put in is fantastic… we are looking at booking again this year… we hope it is just as good 👍

Sohaib Ali

Beautiful hotel highly recommended to everyone really enjoyed the last few weeks here staff couldn’t be more helpful would recommend to everyone and guest relations mrs nasim is a credit to the hotel she goes above and beyond really lovely person would love to see her as a manger would deffos be coming back x

Harry Crowe

Had an amazing holiday. This hotel was perfect for us - food and drink was amazing. Staff were so friendly and hard working. The hotel was always clean and tidy, and the staff went above and beyond to make sure we had a great time. Would definitely come back, and would recommend that others who are visiting turkey come here too. Water park in the hotel was amazing, and the Turkish bath was the highlight for us.

farhad najmi

Thanks for every thing ,every thing was excellent special thanks to miss nasim from guest relation .very professional Irish pop bar man's Mr emir and Mr suleiman, also very hard working & smiling hotel managers for solving guests problems truly & completely

M

I truly enjoyed my holiday in Crystal Waterworld, the place and the service I received was amazing, my Persian guide which her name is Nasim was truly emazinng and I highly recommend this place if you looking to have a awesome time with bagget

Terry Wilcox

First a confession; I didn't, and wouldn't have, booked this type of holiday. However, my friend did and I'm glad because it's pretty darn good. The location is remote and so you are practically forced to spend the whole time here but that's not only extraordinarily cheap but fun too. My days are spent in the sun, eating, sleeping, working out and having a few beers. Not much not to like. The food hall is a little chaotic but once you develop a system, table first, it's bearable and the food is top class. The pools, definitely cool at this time of year, are both massive and spotlessly clean and there's direct access to the beach and a huge waterslide park. I would have loved this type of thing to have existed when my kids were nippers as all the children here are having a great time. Staff are good and I could go on but I think enough said.

Andrew Watts

Our visit: Mid March. Hotel: Excellent. Superb staff. Cleaned constantly. Good facilities and the food is excellent. Decent size pool plus indoor pool and it is child friendly with a good entertainment team. However: (1) If you like to take a morning or evening stroll along a promenade or into a local village for a drink/coffee with a nice view, or explore...forget it! The hotel is on a busy main road, surrounded by other hotels and with a shopping centre opposite. The beach is behind the shopping centre (shut, and I mean shut, until April). However: (2) A good priced all-inclusive week seemed good at first but it can attract all sorts of people. This includes those who over-indulge in the free drink. There were many occasions when my wife and I felt sorry for couples even older than us and those with small children - quite rowdy and noisy and into the early hours. The management seemed to turn a blind eye to this. Summary: A shame really. Lovely hotel but in a poor location (if you fancy exploring) and I shouldn't think there are many weeks in a year which could be described as quiet and relaxing!

Nimra Waqas

I really think that this hotel was a really nice and family friendly. The Service was great. Everyone was really happy. They were always fast service and never late to any of our meals. They work fast and very positive . The room cleaning was great. And the people were very nice, and the hotel views were amazing. Outside of the hotel, the parks and clubs that you could send your children to which was great. A variety of fruit ,food and vegetables amazing .Overall amazing experience and definitely would come here again.

S

Variety of foods to choose from, room was decent size, got balcony view which was decent. Provided cot for our toddler, amazing service. Got a full body massage done for decent price at the spa within the hotel. They have pedicure place, hair salon etc. Loads of shops near by as well. The pool is quite busy so you may not always find deckchairs. Would recommend. Decent for the price! Little park for the kids which is really good. I think the description said they had a kids club on but didn't really see that part?

Tanisha Setia

I would like to give 5star for this hotel. All the Services are fantastic and very quick. Cleanliness is perfect. Staff works really hard, really appreciate. I got balcony room which had fascinating view. They provide shows for entertainment every night. I am vegan and had lot of options for food as well. I did really like this hotel and services,Grateful👍Highly recommended.

S14 1414

Everything about this place is so lovely. This is what we call a proper hotel. The animation team did a very good job to accommodate the children every day and it was really lovely and they were so friendly. They made us feel very comfortable. The food was good and the cleaners were constantly cleaning.

Kev Hensh

So, Despite this place being a Spa resort, when we were told we had full access to the spa facilities, this was only to the pool and jacuzzi, and as the website indicates, the jacuzzi would be heated at the beginning and end of the season! Understandable in summer months to not heat either, but towards the end of October, the Jacuzzi water was freezing cold and unusable. I asked for the heating to be put on and got told "NO". A good selection of food was available throughout the day, but NOT at breakfast time......absolutely poor breakfast selection, and the majority of the cooked meals were cold or tepid at best, I could go on about the lack of entertainment and activities being non-existent, but , how this place gets a 5* status is beyond me! Rooms were great, staff at the bars and cleaning staff were awesome, but reception managers seem disinterested or preoccupied if approached with queries. They simply pointed me towards their Instagram page, rather than actually answering them. 🙄

Victor Constantinescu

The hotel is advertised as 5 stars. The only 4/5 stars I would give for the size of the room, balcony, the freshness of the hotel and very helpful staff. I had a week holiday at this hotel at the end of September, all inclusive .The food is very poor, a very small selection of meat dishes and usually you need to stay in the queue to be able to get some, only one type of fried fish. No traditional good, Turkish cuisine.No labels on the food to say what it is , how is called and what it contains. Had a fried egg with pieces of shell inside. On the beach restaurant chicken tights are always undercooked, the soup is cold and the spirit drinks diluted. Restaurants are understaffed, a lot of young tourists students are doing the job of regular staff. The beach would be good if there were no rocks under the sand that comes from the vawe breaker that was recently build and is coming apart with pieces of concrete that are collected each day by the working staff.

David Scott (Zepherreload)

Absolutely beautiful hotel, food was amazing, the verity of food will please anyone, all day and night there are plenty of buffet on so if you miss one you'll not have to wait long for something to eat, the staff are very helpful and friendly, they have a private beach although it's rocky and wasn't for me, there is a smaller beach 5min walk away, the only thing I didn't like was 1 the steap hill to Reception, and the beds was not comfortable enough for me, but I'm used to memory form. Other than that, I'd definitely recommend this place.

Vladimir Koudritch

Stay in a Hotel for about 2 weeks. (Second half of May)The room was a good size with a good shower and side view on the seaside. Arrived after midnight and settled very quickly. A big minus has not been provided with any information or hotel plans by reception or in the room. The food was not the best in the beginning ,probably because the hotel wasn't fully occupied. But it got improved by the end of May because a lot of people moved in. Food and drinks are served for 24 hours in different locations around the hotel. The waitress and the barman is very friendly.

sasha todorov

For a 5 star hotel I am very disappointed with my stay. The staff were very abrupt and rude at times (except a few that made an effort) and we were often greeted with ‘where you from’ instead of hello or how are you. The man that took us to our room literally put the suitcases in the room and walked straight back out without giving us any information apart from ‘use your birthday for wifi’. We saw orange stains on the white bed sheets and towels which you most definitely would not expect from a 5 star hotel! Having a shower wasn’t always pleasant as there was a sewage smell coming from the drain when you turned it on, as well as the water running cold when you are in. The food was very disappointing, we were all inclusive and so wasn’t surprised to see a buffet but the food options were the same every day and very greasy and oily and quite often cold despite being kept in metal heaters. The food catering for english were chips and spaghetti every single day, even at breakfast. There were also very few labels on food which is concerning as you don’t know what you are eating and is very unhelpful for those with allergies and dietary requirements. Drinks advertising is very misleading, there are photos of lovely looking cocktails around The hotel but there were a lack of drink options apart from the lobby bar. The drinks were also unbearably strong so you couldn’t always enjoy it unless you drink beer the whole time. The entertainment board was not updated for the duration of my 7 day stay and so did not know what To expect, when we did watch the entertainment we were very disappointed at the quality and length of entertainment with it lasting only 20 minutes at most. The private beach and pool areas were nice but the pools were freezing cold so not pleasant to swim in. This hotel does not cater for English people and so I would not recommend to anyone unless you are Turkish or Russian as then you would be treated nicely and the music will be to your taste. Overall this was a disappointing experience and would definitely not consider this a 5 star hotel, perhaps more a 2-3 star at most.

Sunil Chauhan

Overall a lovely stay. Facilities were all clean and well maintained. View from the room balcony is great. Staff were all really friendly. For me I am a fussy eater and for the week I stayed I had all inclusive but a lot of the food was more like posh style food where it’s a small portion. For me I don’t want that, I prefer big sized portions but some people would prefer the posh small sized portions. I still found some food each day that I enjoyed. Desserts weren’t great. My main complaint would be the wait times to get served at any of the bars and also the starbucks. Clearly not enough staff at the bars and starbucks. A lot of the time the starbucks is a 20 minute queue. The area where they show live football is also away from the bar which was also annoying. Overall it’s a lovely hotel, they treat cats really well and the staff are very nice. It is very clean and you feel safe. Lots to do around the hotel as well. Just the wait times are long at the bars and Starbucks.

Ffion Jones

Just arrived home after a wonderful holiday at the Aska Lara Resort and Spa with our three children. We arrived late last Thursday night and were greeted by check in staff who were both friendly and welcoming and a lovely man brought our cases to our connecting family room. The room was lovely , spacious and incredibly clean. The cleaners work extremely hard and the rooms were always cleaned to a high standard. Food was good with plenty of choice in Anka and Wet and Wild with the option of using on site restaurants as well. Waiting on staff and chefs were also hardworking and kind and took pride in their work. Pool area was wonderful as well as the water park and beach side facilities. We book one of the beach cabanas for a day and were waited in throughout the day by a lovely young man who was polite, friendly and efficient, I wish I could remember his name! It was our first time in Turkey and this holiday has certainly set the bar very high! I would LOVE to go back to Aska Lara! It ticked all the boxes for a perfect holiday for a family who wants yo relax and to have fun too! A HUGE thank you to the staff at Aska for making our stay so special!

Alan Williams

Honestly one of the best places we have stayed and we have been to plenty in Turkey. The food was incredible. There were so many outstanding dishes to try. Lots of different choices and something for everyone. Saffet on the Salad Bar was spot on. Muhammed Ali - Waiter in the restaurant was always smiling and Setin was so attentive. The room was large and comfy. The bed was enormous and we had a flat screen TV that we didn't use. Bathroom had a big shower with plenty of water and you can request dressing gowns on the app and more toiletries. It's rated 4 star because it isn't on the beach, but there is a huge beach centre including water park several pools several restaurants bars and an outdoor stage. Most of the areas were closed when we arrived but most were open when we left. Looked great for kids. This was about 200 meters down the road, but there was a bus if you didn't fancy the walk. Metin - Barman was great fun. Yasar and Emiran- Snack Bar were brilliant also. Setin & Ahmed on the bar were also brilliant and Emrahn - Brasserie Bar made great cocktails and Gull looked after us as well she was great. I have given a lot of shout outs, but without doubt the best was Yunus - Section Manager who always checked in with us. Was so friendly and also got extra chairs for us when there was no where to sit for the show. When we first arrived the temperature wasn't as hot of an evening, but there were not enough places to sit inside, but there were blankets for people who sat outside which was excellent. The shows were in the main bar, but this was ridiculous as it was far too busy and you couldn't see a thing because of the pillars. When it was moved to the conference room it was miles better. There is a midnight buffet in the dining room and a midnight bar if you don't fancy the disco. The midnight bar is not open during the day, it's down the side of the cinema opposite the spa. There was also a cinema showing two films a day. It was my wife's Birthday while we were there and the staff made a special effort with her decorating the room with balloons and a cake and sparkling wine. Overall I really enjoyed Aska and would definitely look to return. Thanks to all those who looked after us.

simon taylor

Amazing hotel. They supplied me with a birthday cake in my room for my birthday which I didn't ask for. The food selection is great, with food from all over the world. Staff are very helpful especially guest services. Waiters are quick and bring your drinks promptly. The waterpark is brilliant. Slides and pools are plenty and bars too. Good food choices all day long. Couldn't recommend enough. The guest services were so kind as to arrange a birthday party for my son so thanks.

Sajeda Haji

Room 1501. Cleaning and service was very good. Variert of food. Private beach at good location. Definitely recommend. Only thing i would say is can the hotel be more clear about booking the white canopes at the beach as we weren't aware we had to book these at the reception. Our representive Ahmet was really good. All the activities we booked were amazing and defo recommend this holiday.

Nic Wilding

After a week at the Ramada Resort there are some pros and cons. The room was fine but the balcony was only 2ft wide. The room was in a bad location as it was above the indoor bar/lobby area which was full every night and very noisy. There was no chance of getting to sleep before 1am and on one particular night it sounded like a fight broke out where shouting and screaming was going on til almost 3am. The food was OK and you wouldn't go hungry and the staff were lovely and really friendly. It was a little out of the way location wise but the No 5 bus from outside the hotel will take you into Side itself and the Old Town/harbour area is worth a visit. We used the Spa and had a massage for 5 days which cost us around £250 for 10 sessions so always haggle to try to get the best price. We went in March and although the weather was glorious the pool was absolutely freezing. The Animation Team tried to get everyone involved in activities and were chatty. A mixed bag really but it was mainly the noise and the rowdiness of a few other holiday makers that spoilt it really which is not the hotels fault.

Carmen FD

This was a great hotel and great holiday! The room was ok, not super up to date but it was good. The air con was working perfectly, everything worked ! The food was divers and very good , tasty. Everywhere is very clean , in the food court and at the pool area. We were a family of 2 adults and one under 2 year old baby. If you go for the all inclusive , you also get the lunch at the beach bar so you don’t have to go back to the hotel! The ride to the beach was for free and the driver was very nice and pleasant. You can also walk to the beach it is a 10 min walk. Everything was good for a good holiday. There are shops and kids club in the hotel too, everyone is very nice , especially the man who runs a designer outlet ( i cannot remember his name) but he was very nice and accommodating! ! We recommend this hotel !

Marsha Chin

We stayed for 4 days 16-18 of us large group. On the last day this stay went down hill as the house maid stole money from our bag. we did not use the safe but we should feel comfortable to leave our bags with our belongings and not have to experience this terrible theft. There are no shops only in the hotel you need a car to stay here and the reception staff need to smile (MEN). Housekeeping are lazy did not sweep did not make bed did not replace coffee,, had to ask for shower gel.

Holly Sharpe

Ant infestation in room & in bed, cold water for showers every day, food was awful and staff were unhelpful. Hotel is in the middle of nowhere and basically on a building site. No shops nearby that were open in the evenings either. How it is a 4 start hotel I will never know. Arrived to the hotel around 9pm to be told to sit down, have a drink and wait for our room key whilst everyone else behind us were being given their room key’s straight away. After 30 minutes we got up to go back over to reception to find out what was going on, and was then told to sit down again and wait longer which we refused and again asked for our room keys. We were very hungry at this point so asked about food, to which the member of staff laughed and said soup. I thought he was joking and that they would’ve put on a bit of food for late arriving guests. I was wrong and all they had was ‘night soup’ which wasn’t on until 11:30pm. So we walked down the road around 25 minutes to where there were supposedly some shops, it was all shut up and completely derelict. Came back for the ‘night soup’ which was just watery soup and stale bread. The food in the restaurant just continued to get worse, we lived off chips for the couple of days we were there before deciding to leave early, and we are not fussy eaters. Chicken pieces were purple and undercooked, turkey ‘kebab’ was full of fat and grissle. Very little vegetarian options too. All inclusive drinks were awful as well. When complaining about the ants in the room there was no apology from the staff, just said they will get the cleaner in. No offer of being moved rooms etc. We decided to book a flight home after 3 days as we couldn’t take anymore. Worst holiday we have ever been on, would not recommend to anyone.

Michael John

Stayed for a week recently from UK for solo trip. Pro’s - Staff are friendly - Hotel is quite nice and rooms are okay (although on the small side) - Pool is nice - Few bars - Food was nice and had a few different options each night Cons - Far from most things we rented a car - Not a lot of alcohol choices - Have to pay for internet (free in the lobby) - There is no night entertainment apart from a little few dances for kids. - Beds are not comfortable - The house keeping never once changed my bed the whole week and when they made the room. I’ll attach a photo of how they left it. - I had to ask reception for the house keeping to refill the fridge - Aircon/hearing wasn’t great and was cold at night - In the evenings everyone has to sit in the reception foyer as there is a very small ‘entertainment’ area. - In the twin room the The headboard is designed for a double bed so where the light and switches is installed it’s just above your pillow making it awkward and can bang your head.

Chris C

I think the main reason there are so many bad reviews for the hotel is due to the classification as a 4* Hotel. In my honest opinion, it is not a 4* and probably best rated as a 3*. Overall, the hotel interior is quite dated as are the rooms. I stayed in a room with laminate flooring which seemed nicer than the ones with carpet. Room cleanliness was very hit and miss. The floors weren’t cleaned daily. If you walked barefoot in your room then the bottoms of your feet were black. It states that 1L of water is provided daily, but some days I received none or only 0.4l. Not a big issue as there are plenty of fridges dotted around the hotel with water, but you’d expect consistency from a 4* hotel and not having to fetch it yourself. Ash tray outside room was emptied some days and other days just left full. Beds were fine and quite firm. Had a leaky shower and the cleaner would use the foot towel to mop up all the water meaning I had a soaking wet floor towel. However, the showers are very powerful and hot which is a bonus! Staff overall were good. Luckily we knew one of the staff from when he worked at another hotel, so he looked after us in terms of providing drinks to our table etc. A couple of other waiters also looked after us once we tipped them. The lady who worked the breakfast on the outside grill was fantastic and looked after us very well also! We were never pestered for tips, but as you’ll find at any hotel, if you tip you will receive better service. Downside of the hotel staff were the people pestering you for photographs, tattoos, hamams and the cocktail / ice cream bar, but this also happens at other hotels. Food is very repetitive. Breakfast is good, the usual breakfast items and outside on the grill you can get omelettes, fried eggs and pancakes, along with chips and onion rings. Dinner and tea you’ll see a lot of the same daily, including chicken (often in a sauce), Turkey roll in a sauce, pasta and sauce, vermecelli. If you are British you might be better off sticking to the grill outside where Pizza, hamburgers, meatballs, Chips, Chicken Kebab, Chicken wings, Grilled fish etc is served. Didn’t try any cocktails or other drinks as I lived off whisky and coke which was fine. Very limited number of Brits here but we did stay the first 2 weeks of November so that is probably why. So, overall, not a 4* hotel in my opinion (having stayed in lots of 4* hotels). However, value for money is fantastic, despite my complaints. The hotel stay for 14 nights all inclusive worked out at approximately £30 per night. It really is the saying “you get what you pay for” – which at the Dosi is no frills but enough to enjoy your stay. Would I stay here again? If the price was right, yes. However, if there were other 4* hotels with only a marginal difference in price, I wouldn’t and would book elsewhere.

Charlotte Blackwell

The hotel is so lovely and welcoming. Reception staff are so helpful. Although a little updating is needed, the hotel has a lovely atmosphere. Close to shops and not far from the beach. A great location. Although prominently German guests, my son and I were treated fantastically. And made to feel so welcome. After a very worrying hospital dash; 2 people were amazing and went above and beyond, these being Suleyman and Ismail. Couldn't have got through the upsetting few hours without them. Food was lovely and fresh. A fantastic week had, by me and my son and we will definitely stay again and recommend. A great holiday

vasile toader

I do not recommend this hotel, after two days of accommodation they changed the towels because I went to the reception to tell them and they finally brought towels but did not take the old ones, the bed linen was not changed in 10 days, the quality of the food lower quality a waiter asked for tip without serving us anything. the cleanliness in the hallways and in the rooms, the water in the refrigerator was smooth, which had to be put in 1 liter per day I do not recommend this hotel 👇👇👇👇👇👇

Stina Lindqvist

A nice and cozy hotel, albeit a bit shabby. Nice outdoor spaces and children well taken care of. The food is good and the evening shows are excellent. Some of the staff are ready to favor some customers due to large tips and thus treat others rudely. Some of the staff are super nice again! Special mention to the ice cream lady, the slightly older cleaning man and the evening bartender at the pool bar (younger). I would go again! An affordable clothing store opposite.

Izabela

We didn't like some staff as a young tricky guy at reception tried to push us to write positive feedback on Google, etc. He was harassing us for 2 days. If not he refused to tell us what time our bus to the airport was. Unbelievable behaviour. What more young guy (bartender with curly hair) was unprofessional as he came to our table a few times and tried to massage my husband. It was really weird. Poor attractions, so we were bored in the evenings. 1 positive as They offered a free bus to the private beach (5mins). What more on the first day they gave me a letter as they set up a meeting at reception. Why?! We never went as nobody asked them to do it! We were sleeping in the room, and they were phoning to our room many times until I unplugged the phone! What a crazy people. The next day, they stopped us at reception, asking why we never appeared for that meeting (They tried to sell us their own trips, etc). Sorry I went on holiday to relax! Not to meet with the staff. Anyway It was OK. The food was OK. But we will never be back because of that behaviour.

Ryan

Amazing value – we had such a great time! There's so much to do, with the island nearby as well as everything available at the resort. The schedule for activities is clear, and most things are included. The food on the island was very nice, and the majority of the staff were lovely. I’ve never seen a place cleaned so frequently – as soon as you put your glass down, it’s taken away! The hotel was spotless from top to bottom. The rooms were of a good standard; just be aware that duvets aren’t used – only blankets. Would definitely consider visiting again!

Brenda Higgins

Just had a lovely holiday with family at this hotel. First mention should be the AMAZING staff, they are really hard working, polite and very friendly. They do everything they can to ensure you have a great holiday and that includes every single one of them no matter what their job is. The rooms are very large and comfortable, we had a beautiful pool and sea view with a kettle and fridge in our room. The food was always delicious with plenty of choices and was of a very high standard. Enjoyed sitting at the pool bar and eating at the street food area, also spending time at the island bar and beach during the day. Last thing to mention the hotel was spotless, thanks for a really great stay to all of the staff and l hope you all get a pay rise because you deserve it

Claire Pearson

We absolutely loved this hotel, had everything you need on site, and was close to a shopping centre and pub (if you wanted to have a walk). The service was brilliant, rooms cleaned every day, plenty of places to eat, and food was lovely and cooked in front of you. Bar service was great with plenty to choose from. The staff are friendly and helpful, even tho they didn't speak much english they tried to understand. The pools are clean and had lifeguards, great for kids with the splash zone.

Rob Miller

If you like resorts it is very good for kids but the whole area is built for tourists with good quality copies of designer goods but beware of over selling and everybody is your friend when they are taking money out your pocket 😃

Smil3y

Wonderful experience with the family the staff were amazing and so helpful lots to do their just the resort alone. Food was a big selection of al sorts and different signature dishes daily just wasn't enough spice for me but besides that fantastic place to visit with family

Deshawn Van der haeghen

We had a fantastic holiday at Limak Arcadia Hotel with our family! From the moment we arrived, everything was smooth and welcoming. The atmosphere was lively, the food was great, and the facilities were perfect for both adults and kids. One of the highlights of our stay was definitely the entertainment team—they really brought the energy and fun every single day. A special shoutout to Didi, who went above and beyond to make us feel welcome. Didi’s kindness, enthusiasm, and great sense of humor truly made our holiday extra special. Our kids absolutely loved him, and he always made time to check in and make sure we were having a good time.

Anna Lee

Entertainment and atmosphere was great. Always something fun to with do. The food was wonderful and lots to chose from. Thank you very much. Kan was great fun! Swimming pools are very cold, but was early in season. Rooms clean and very comfortable. .

Fahrschule Big

We're from Germany and were here last year with our three children. I can only warmly recommend this hotel and the entire staff! Our children especially love the kids' club. Many thanks to Bahar and Yunus, who take such loving care of the children. And my special thanks go to Mrs. Gülben, who took such good care of our needs! We'll definitely be back next year! BIRKAN GÖKMEN

Vejas

The trip was amazing, I had an amazing time and so did the rest of my family. We really enjoyed the clean beaches and delicious food. The drink were very interesting and tasty, combined with the entertainment team they created perfect evening to sit back, relax and enjoy the shows. The animation program included many activities even in during off-season, such as Boccia, Darts, Football, Archery and Airgun shooting. Most of which were overseen by Didi a really fun and enjoyable entertainer.

Amy Marsden

Kids club review: Our son (8 years old) loved coming to the kids club. They have varied daily activities free of charge and a decent sized indoor and outdoor space with plenty of shade. The two staff Bahar and Yunus work really hard and are full of energy during both the kids club and the kids disco in the evening, making sure the kids are having fun and feel welcome - they were sure to say hello to our son by name when they saw him which really helped him feel welcome as we were holidaying at a when there were hardly any English kids at the hotel. One note for the management is that they need more staff - both the adults were fantastic but the child to adult ratio was too high in our opinion - though we are at the beginning of the season so maybe they employ more later on.

Durreshahwar Jawaid

My stay at the DoubleTree by Hilton Antalya was truly enjoyable. The rooms were spacious, clean, and offered stunning views, making my stay very comfortable. I loved the variety of dining options, especially the delicious local dishes. The pool area was a perfect spot to relax, and everything was well-maintained. The hotel’s location was ideal, close to the main attractions, making it easy to explore. What stood out the most was the staff—they were always friendly, professional, and ready to help. Overall, it was a wonderful experience, and I’d definitely stay here again on my next visit.

Florian Böhm

While the hotel offers some great amenities, I wouldn’t classify it as a true five-star experience. The facilities are well-maintained, and certain aspects of our stay were enjoyable, but there were also notable shortcomings that affected our overall impression. One of the first things you expect from a five-star hotel is exceptional service, particularly at the reception. Unfortunately, our check-in experience was quite underwhelming. The front desk staff did not seem particularly welcoming or enthusiastic, and there was a lack of warmth in their approach. It felt as though we were just another transaction rather than valued guests. In contrast, the staff at the spa and those working at the entrance were much friendlier and more accommodating. Their professionalism and kindness improved our stay significantly. The restaurant offers decent food, but I found it to be somewhat overpriced for the quality provided. While the menu had variety, the value for money was not quite there. That being said, the real highlight of the hotel is its pool facilities. Both the indoor and outdoor pools are fantastic—clean, spacious, and perfect for relaxation. Overall, while the hotel does have its strengths, I expected more from a five-star establishment. With better service at reception and improved value in the restaurant, it could truly live up to its rating.

Risha Nahar Lulla

The stay would have been better here if the front office manager lady and the breakfast staff was not rude and knew how to talk to tourists. Their service is never with a smile! Not a pleasant turkey holiday experience to see service staff behave cold like that. Unfortunate.

HAIYUAN LIU

All was perfect , except the rudeness of the gym working staff. Can’t expect ruder staff, they stop you from using the treadmill simply because you are only wearing the sports top and shoes with normal pants instead of sports shorts. I was only trying to walk on the tread mill for 15 minutes to kick a start of my day and they ruined it . Good job and you showed your authority over the gym. A 5 star hotel got 3 star srating due to your wonderful contribution.

Navid Yousefzai

I noticed a lot of questionable reviews here, it seems like they may have figured out how to manipulate the ratings. I stayed at this hotel during a business trip. On the positive side, they offer a great breakfast service, and the rooms are decent. However, my experience with the staff and overall service was disappointing. The air conditioning in my room didn’t work, and the staff was some of the rudest I’ve ever encountered. There was no courtesy no "thank you" or "sorry" just an attitude that made it clear they saw guests as inconveniences rather than customers. One particular incident stood out: While waiting in the lobby for someone, I rested my leg on the coffee table to get comfortable, as I had recently undergone ACL surgery. Suddenly, a security guard approached me in an unnecessarily harsh tone, telling me to take my feet off the table. The way it was handled was aggressive and completely uncalled-for. During checkout, I requested to speak with the general manager, but a woman claiming to be the front desk manager responded instead. When I mentioned that "the customer is always right," she bluntly replied, "The customer is never right. This is private property, and we can do whatever we want." Another negative experience occurred at breakfast. I had my suitcase with me, and upon entering, a staff member rudely told me to put it aside in a harsh tone. If you're looking for a place where you’ll be mistreated by hotel staff, this is the perfect choice. Otherwise, there are many better options in Antalya. I checked out and moved to the Marriott Hotel in Lara, where the service was excellent and the staff was genuinely hospitable. To the front desk manager: Your attitude was unacceptable.

Toby Smith

I really liked the water slides and that there was multiple swimming pools to choose from. There was some that was warm and some that were cold. There were some that were busy and there were some that were for relaxing. The rooms were kept look after all week, drinks were refilled. The food options was great, new options were available to try from. Entertainment every night was really good every night. Right next to the shops which was really good to have as well. Mikail was great as a bar man, was on top of everything and did very well to get everyone served as quick as possible to the best of his ability. Taha was excellent. Really friendly and made everyone feel comfortable during the live band.

Galyna

One of the best resorts! Lots of pools, excellent food, we travelled there with my family in September 2020 and everyone is completely satisfied with the experience. Kids-friendly resort. Rooms are spacious and super clean. Staff - very helpful. Highly recommend it!

Sarah Martin

Ali was absolutely amazing tonight helping us to find a table and allow us to watch the show, he was superb!! Also the hotel were amazing at celebrating my daughter’s 6th birthday. They put up balloons, banners and even brought out a birthday cake. They really made it special for her, thank you so much.

Alex Palmer

We came for 11 days in the Easter holidays and had a lovely holiday. The animation team & activities kept the family entertained. Enjoyed the nice weather & the food was very good. Would come here again. Lovely beach & facilities! Would come again.

Tolga Cucuk

I was really disappointed with the food quality at this hotel. The dishes lacked flavor and seemed poorly prepared. Some items were served cold, and the hygiene standards in the dining area were questionable. For a place of this level, I expected much better. Definitely not worth the price.

Linn Watson

Lovely hotel, reception and staff very helpful. We had an apartment with a garden view not a pool view as we requested. The apartment is spacious, comfortable beds. The food I've tried has been excellent although some people complained about the buffet style continental breakfast. The a la carte menu is excellent. You can get a full English on request at the a la carte restaurant. Two evenings a week Tuesday and Friday they have open buffet. I would definitely recommend this hotel. it's so peaceful,

abid mahmood

Decided to book this place for a last minute holiday. The hotel was very clean and accessible. The owner saeeda was absolutely lovely very accommodating and helpful always. The pools were lovely and the slides were so much fun. The food was on point and they did some great shows and entertainment. You can pay by card and cash and have in house massage service available, which was lovely. Quiet surrounding area with loads of local restaurants and shops and supermarkets. Overall, a great experience will return if possible in the future.

Jangeer Hussain

I stayed here for the first time in Turkey. Good: Nice location to walk everywhere and local shops nearby for cheap food and drinks. Breakfast is decent but did see some mouldy bread one time. Unsure what some of the options are as there are no signs. The female receptionist is helpful and the younger male who is usually doing the breakfast or around the pool area. Did not get much help from the older man and more of hello and bye ordeal. Cats around if you like them. This can be good to bad but I'm a cat person. Bad: Pay for WiFi in the room (£1 a day) even though it says we have free WiFi which seems to be only available in the reception area. Mosque nearby so it can be loud due to the prayer calls. I didn't mind this but some people may. Music is played from around 10am till 12am and for some reason they do not turn the music down later in the evening so when you're trying to sleep around 10pm you can still hear the music playing loudly. Would be better if it was turned off at 10pm or at least turned down as it doesn't need to be so loud. Understandable if it's a weekend or they have little events but this is everyday. Having to pay for Aircon £45 for the week. We thought this was included in our booking but it was not which it should be and same as WiFi. Stay here again? Probably not. Only because my brother said they found a different hotel which was £10 a day that Included WiFi and Aircon. So felt like we're over paying for our stay with the all inclusive we went for. I did not use the pool at all but my partner said it was nice. Book excursions and things yourself through searching google and do not book through Omar as he overcharges and seems to leave you on read. Only use shops that are priced with labels for food drinks gifts etc.

Paula Edson

Had a 2 week room only stay here in September 24. Everyone has been gushing about how friendly and helpful the staff are but that's not my experience. The only person that offered anything other than a morose attitude or an inefficient/inept service was a blonde haired lady on reception, who's name I didn't get. The manager I found abrupt and rude and there was a old guy on reception who was just impossible to deal with and tried to charge me for the previous day's bill even though it had been paid. Took 2 days to resolve and no apology received. It seems the sort of place that unless you are a regular returnee, they really are not interested in you. We ordered food at the bar several times, which failed to materialise, the few meals we did order and receive took so long to arrive that we'd almost forgotten they'd been ordered!! Rooms were ok, bathrooms recently refurbished to a good standard but huge design issue with the shower door in my room (316) which meant the bathroom floor flooded every time I showered 🤦 Pool area was nice enough though the sunbed situation was farcical 😂 there's a sign saying not to reserve sunbeds before 8am. So....instead idiotic people reserved the floor space for their sunbeds by sitting on their towels on the floor😂😂😂 There is a complimentary bus that takes you to Coppa beach which I found much more relaxing. However, the bus is always full and the last one often left Coppa beach before the advertised 4.30 time. Plenty to do in the area, supermarkets, shops, restaurants and there's a market each Saturday practically opposite there hotel. Nice enough hotel for what I paid but definitely won't be revisiting.

A Rahman

Took this hotel as a last minute deal at around a cost of £600 including flights for 6 nights. Location is decent, shops and amenities are plentiful and public transport available near by. Rooms and facilities are very good and clean. Service was good, the host Syeda was very helpful and accommodating, she was very kind and provided us with many useful tips.

Ross Rayner

Stayed for a week in this hotel in May 2023 Supreme service, excellent location, great , modern rooms, great food. All staff is highly professional and guests oriented. Special gratitude to the receptionist Gulnara. She is multilingual and was very, very helpful. Excellent guest service. Highly recommend this hotel to anyone who values good quality service.

Pavel Kolychev

Food is great, pool is great, animation team is cool, especially Ozi, he is the best. Hotel staff is great. They quickly response to all my requests. Wi-Fi is bad and its paid, so I use my own Internet. Rooms are clean. My reccomendation is to not take room on the ground floor.

B.

First off the people that work there are awesome! Great service, only we was the only Dutch people there and even in that area only Russian people. So if you don't mind it it's a great hotel. It's no a 5 star but nightly entertainment was great. Food could have been more variety. Very clean rooms and nice swimming pool.

0756981852 Tamas

We have just returned from vacation, I really liked this hotel, it is beautiful, very clean, the rooms are neat, renovated, new furniture, clean bathroom, clean towels in every day, beach towels available, very friendly and helpful staff. The food was very tasty and varied, and here the staff was very attentive to the needs of tourists. I would like to mention Zeynep, our chambermaid, she is very conscientious and friendly

Kristine Donga (Radi)

It’s not bad if you are not picky. Food is ok but almost the same every day. I didn’t like that it takes 20 minutes to walk to the beach. Hotel provides with bus to the beach but I prefer to be independent.

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

Venelin Tonev

I visited the hotel for one week with the family. The events for the kids are amazing. The animators are top professionals. I recommend however taking some ear plugs for the children disco. It is definitely loud even for adults. I personally enjoyed the Dart tournaments twice a day. A great trainer there, had a lot of fun.

Olivia Bennett

can't complain on this one, cheap as chips! food is very samesy everyday (just make sure you get the food at the time they serve it otherwise it gets cold and stale) outdoor pools are closed but the beach is lovely and chill and the indoor pool is great. alcohol is very good and the soft drinks taste spot on! room is stunning but a slight smell in the toilet (which will get masked after a nice shower) staff are lovely, food is ok, hotel lobby is a great place to get drunk! can't rate it a 5 star but it gets 4 star in my books!! also plenty of designer bags and perfume etc 😉

Mila Beazley

Very disappointed 😞!! Dirty cats every where .. spoiled our Christmas treat !! No way this place is a 5⭐️ the rooms are dirty all damp we suffered with the cough and chest this 5 days on our visit ! the restaurant is full of cats walking everywhere all around the chairs and tables ( webpage says no animal friendly)and the night we arrived we left our cases in the lobby while we went for a drink one of the cats piss all over one of my cases all the clothes stunk very bad. rooms and toilets are mouldy. Indoor pool very disgusting 🫣 0 clean rate . Drinks at the bar are so cheap . Also no much entertainment as was christmas week and the place was busy .. the only good think was the massage treatment 😌.. but the rest very dissatisfied.. and poor 😢 PLEASE don't waist your money !!

Graham Hogg

Good food. But only 1 restaurant in hotel and small one on beach. Hotel not by the sea. About 1 km. Good pools. Very poor Reception with little or no English spoken, as with most of staff . Latter very friendly. Certainly not 5 star hotel or luxurious. Area wholly devoid of character. Very commercialised. Must be awful in Summer unless under 35 with children. .

Cassandra D

As a disclaimer, we technically did not pay for our stay here since it was a gifted part of our trip with RSD and we were there the end of November(End of season). We were very excited when we found out the name of the hotel and after looking at the website. However, once we got to this hotel my expectations were not met. First things first- staff were incredibly rude and getting our rooms took incredibly long, and while waiting we weren’t even able to get access to wifi. Then the promised amenities were very disappointing. Only one sauna was open, no steam room and the hamam room was only for when you were getting paid treatment and the gym could use an update. Then the sauna, gym, and indoor pool (this was actually very nice) were only open until 6pm so at night there was nothing to do. There was also no animation program at this time and only the large buffet was open. So if you were expecting everything on the website, prepare yourself for a letdown. The rooms were fine but the bed was extremely hard. I could see that they were renovating some rooms and those had new mattresses so potentially this will be fixed for next summer. In general I would say that this is definitely not a 5 star hotel, but really only max 2 stars. If you are expecting that, then you will have a fine time.

Bojan Apostolov

Disappointing Experience- Avoid This Hotel I had a very unpleasant stay at Hotel Seher Sun Palace Side. From the moment we arrived at around 10:30 am, the staff's attitude was a disaster, starting with the receptionist. The receptionist was rude and dismissive, refusing to help us with wifi access until we got our room, which wasn’t available until 2 pm. The waiters were no better—constantly nervous, unfriendly, and never smiling. We had booked a Standard room for two, but upon arrival, the manager at reception offered us a Superior room with a pool view for an additional €50. Initially, we agreed to pay the amount, but when we asked for a receipt, the receptionist laughed and spoke something to the manager in Turkish. The manager then told us that if they issued a bill, they would have to charge us even more. This made no sense to me, so I asked where the €50 for the upgrade would go if they didn’t bill me. The manager responded that the money was a "tip" for him because he was supposedly doing us a favor by offering a better room. This was highly unprofessional and left a bad taste. The hotel is also extremely noisy. Every night, there was loud activity going on until 11:30 pm, which made it impossible to find peace or rest. If you're coming here to relax, this is definitely not the place for it. The food was another disappointment. It was bland, with a limited selection, especially compared to other hotels in the area. Overall, I would strongly recommend avoiding this hotel. It did not live up to expectations at all.

Jindřich Bezděk (Vydrys)

There's barely any shade by the pool the Ocean looks like a muddy pond. It's crowded everywhere. The only full inclusive thing about this resort is drinks and it ends there. The kitchen is absolutely the worst the french fries don't even taste like food and there's no good meat some chicken that's 90% bones is crazy. All grounded meets are overspiced. Someone stole my tank top and the staff did not have any prevention and did not do anything about it. Not cool. 0/10 Compared to other hotels, I don't recommend it at all. And the staff are bragging about tips.

Vashist Mohan

It was great. The rooms got thoroughly cleaned every day. The staff was really nice, especially Emel, the animation team, and the lady at the bar that's there from 0700 until 1600. The location was super, easy access to the beach and great shopping. A lot of fun activities provided by the resort and the food was really good.

Adin Aljovic

My recommendation – stay away from this hotel! First of all, the room was far from what we expected. It wasn’t very clean, and the ventilation was poor. The bathroom was also a disappointment with inadequate cleaning. The food wasn’t good at all. Almost nothing tasted good, and the soft drinks were like water. There was also very little variation on the menu each day. I would definitely recommend looking for another option in the area. There are several hotels offering better quality, service, and an overall much more pleasant stay.

krzmar969

We stayed there just before season, and was only couple of dozen quests, mostly Russians. Not all facilities ready yet. Food up to standards, but drink bar needs a lot of improvements. Beach let me down, dark grey sand and stons. Also beach bar, open but not much to drink or eat there. I guess it all looks different in full season.

Vicky

Hotel was gorgeous. Very clean and the food was lovely. The only thing that let it down was there was little entertainment at night for adults. Its kid orientated until 10 and then 1 hour for adults. The majority of guests are Germans or not from the UK who are extremely rude. The dirty looks they give you are unbelievable! I ended up not even smiling or saying hello to anyone half way through as I expected nothing in return. Also some staff are lovely but some are as miserable as the other people staying, making you feel uncomfortable at times. This does not include the cleaners as they are lovely and work very hard. For these reasons we won't be coming back, which is a shame as the hotel is gorgeous and very very clean. Also the transfer on the way there was shocking! The information wasn't correct, no one wanted to help and it took an hour later than anticipated as the driver wasn't sure where he was going.

Rosa van Rhee

The facility looks like the pictures and is mostly clean. However, there were many things that saddened our vacation. The first thing you have to mention is the food, which really disappointed us. There were the same things every day. The only thing edible was rice and vegetables, everything else just didn't taste good and some of it had to be spit out. Several days we ordered food from Dominos etc. because we were just so dissatisfied. Just like the food, the bar also leaves a lot to be desired. The “cocktails” all consist of half vodka, some kind of juice and then a splash of red / bleu Curaçao for color and then have different names. Our bathroom also smelled from the drain if it wasn't used for a few hours. By the way, the “lateral see view” means a direct view of run-down buildings. In addition, the hotel is right next to a fast road, so you can hear car noises constantly. Overall, the hotel just makes a run-down impression and the other guests were also rather off-putting to us. If you just want to get out for little money and get a good deal, it's fine. Anyone expecting a more luxurious holiday will be disappointed.

mark izzo

This has been going on for years regarding the food, it’s totally uneditable, it is below poor , my son had food poisoning confirmed of the doctor, they have children cooking the food in the kitchens, cats pigeons are welcomed in the kitchens along with the dining hall, fries are recoiled from previous night, food starts serving at 18.30 we made a point of being the first in to see if perhaps the food not served under heat lamps was due to our arrival cooling down a few minutes before, this was not the case on three consecutive occasions being the first in everything was Luke warm, they love the fact people are very gracious to them but the annoying thing is this is politeness on your behalf and you can’t help feeling your being treated like a mug We heard numerous guests complain about the food but they will not do nothing unless people take to google and expose this for what it is Also the alcohol in the all inclusive package is one brand and it’s non alcoholic

Julie

We went towards the end of season. We had to wait a while for our room which was annoying especially as our flight was delayed so we were arriving much later than expected. Room was very spacious (floor-1) kettle and fridge, but I'm not sure what the point of the kettle was when no tea or coffee provided. Pool area was nice, but bottom of pool a little slimy, I'm guessing due a clean. Not all advertised things were available, for example we were told there was no ice cream as it was out of season?? Would have been annoyed if I'd brought children with me. Regular shuttle bus service to the beach and lots of shops at Alanya Bazaar just across from the hotel. Murat the resort rep was very helpful. I would go back.

Rajesh karavadra

The Hotel ain't really a 4star compared to UK. It's a high 3 maybe. The Teletext ticket said it's rated a 5* The rooms was good, good AC and bathroom has a pressure shower which was good then a normal shower. All inclusive needs to have more soft drink on menu and cocktails non alcohol. Swimming didn't get to try Friendly staff. The hotel was in good location. I cannot degrade it but I guess I paid a high price from online. Food was really good presented and I enjoyed my stay. Thank you hotel and staff

Melissa A

We booked to this hotel for 7 days. It is meant to be a 5* hotel but I dont know with gods name how it is given the 5* it is about 3*. The day we check in they made us wait in the lobby for 4 hours the room Wasn’t ready. After 4 hours we complained the reception man was extremely rude and said there is nothing he can do we have to wait. Absolutely terrible the rooms are not cleaned properly, the tiles underneath the swimming pool are broken my son had a cut on his feet even though we complained they took no notice. The food is ok they use the left overs the next day. The kids club is closed, the green area is covered in insects so can’t use, the indoor swimming pool is closed. The spa area is a disaster dirty, smelly. It is nothing like described when sold huge disappointment for us waiting a hole year and coming to a place like this. The swimming pools are very small no entertainment in the evenings. Ice cream is only served for 1 and half hours a day. No direct entry to the sea you have to take a 10 minute bus ride. The only good thing in this hotel was the staff they were very friendly.

Steve Brauner

Definitely not a 5* standard, a majority of the staff let the place down. The rooms are not "clean" and some were just dangerous... We had a family room with wires exposed from the bathroom wall. NO AIRCON throughout the hotel (it was 43 degrees during the day and 37/38 degrees in the evening). We had to wait for 2 and a half days before getting our family room (for the first two nights and half of the 3rd day we had one room with a double bed, 2 single beds and a sofa for a family of 5 with no compensation or even an apology) even though I had booked a family room with a dividing wall with a door... The staff demonstrated zero experience of working in a 5* hotel, this is at best a 2*. The food was plentiful and was in general quite good. The Bazars across the road were great for the kids, the beach was lovely (but not sandy) with a far better standard of staff than at the hotel. Night time entertainment was terrible at the hotel. This could be a lovely hotel but it needs someone to come in and improve standards across the board from a snagging list to fix all of the details around the hotel (indoor pool was not open, every single piece of gym equipment was broken with only free weights up to 15kg available, the family room floor (-1) smelled of damp and stale cigarettes, Aircon needs to be on throughout the hotel so guests can escape the heat of the day, the slides are falling apart & the family room outdoor areas are damp and moss grown due to the floors above leaking. Massively overpriced for what you get. NOT A 5* standard hotel.

Maria Cristea

Recently, we have been guests at the hotel. I would like to share my own experience here so that other travelers can make what I hope to be a fully informed decision. The trip was booked via agency and we were under the impression that the hotel would be located in the city Alanya. However, Marilis Hill is, in fact, 2 hours away by bus from the Gazipaşa Airport. The area surrounding it is a remote one. Your view will be met with many other resort type hotels, a Bazaar, and few markets and restaurants. Therefore, in order to experience Alanya you would be required to book additional trips in advance that are extra chargeable. I will split my review into positives and negatives. Positives: clean and spacious room. The cleaning service was excellent, having a daily routine. Towels are replaced every day, and you will return to a nicely refreshed room. In terms of food, I would say the food is quite delicious. We enjoyed quite a lot the dishes offered at the restaurant. The drinks department was alright. However, if you order cocktails, you might receive some funny tasting juice with ice instead of the cocktail formula one might have in mind that unless you talk to Bezat at the bar. He's been really nice with us! In order to reach the special beach area designated for hotel guests, a shuttle bus was provided, with rides scheduled every hour, every day from 09 - 17 o'clock, with possibilities to return by the same bus at 18 or 19 o'clock as well. There was a snack bar on the beach with food, drinks, and fruit. Additionally, you could also find toilets and a changing room. The beach area was quiet overall and it gave a nice feeling. Negatives: You might want to maintain a particular wariness towards some reception practices. Although we had paid for *ultra* all inclusive, we couldn't use the safe in the room. It was extra chargeable, 2 Euros / Day of usage. Bear in mind you won't be able to pay by card. We had a feeling the personnel was instructed to tell us to wait for the manager. It's unacceptable that a five-star hotel is not offering the option to use the card. We also didn't receive any receipt for the safe use payment. The personnel speaks very poor English, save for a select few. It was difficult at times to communicate with them if we had any questions or issues. There were also cats sipping on the water straight from the pool, and there was nothing done about that. The pool itself didn't look very good and could use some recondition work. Although there was an entertainment manager, he did not do a stellar job at keeping people entertained. Every day and evening we listened to the same dull, repetitive playlists. Additionally, there were some sort of mattresses provided for the beach lounges that looked unhygienic and very ragged. The ice cream fridge at the beach bar was in terrible condition with dirt and rust. Closing, the concept of the hotel is not bad. We did our best to enjoy our holiday. Even so, there are major improvements to be made in the quality of their services and conduct towards their guests.

Lizzy Serento

I recommend this place to every person that need to rest, because you don’t have to worry about anything here. Despite the rooms and location, the service was the best that I could get. The animators were friendly, there are many activities for kids and adults as well. The bartenders even though they had lots of work did their job perfectly, making sure that everyone is served, however I guess there is a lack of bartenders, because you could see them doing something for the whole time, without any rest. The food was also very good and the waitress crew was nice and helpful, sometimes even recommending particular dishes. I would definitely come back here. Special thanks to Semi, Lisa, Jasmine and the other animators and the bartender crew- I can’t remember their names, but these young guys are very helpful.

Norbert Lach

This is an amazing hotel. The staff is very friendly and accommodating. The food is absolutely delicious and has me getting multiple plates every day. The desert is out of this world. The rooms are also very good. The location of the hotel is also amazing only a short 10 min walk to the beach and is located near shops.

Piotr Baginski

Staying at this hotel was truly a pleasure from start to finish. The staff were incredibly helpful and always ready to sort out any problem quickly and efficiently. What stood out the most was how kind and welcoming everyone was—always greeting us with a warm smile that made us feel right at home. They even had a great sense of humor—so funny and easy to talk to, which added a special charm to our stay. I can confidently say that this team goes above and beyond, making the experience not just comfortable, but genuinely enjoyable. Special thank you for gentlemen Oguzhan in reception. He sorted all our problems during the holiday. All pool team and bartenders and the room cleaning service. Everything was great.

Jacob Giles

I stayed at the Blue Star Hotel recently and had a mixed experience. I had to move rooms early on because the walls are incredibly thin — you can hear everything from the surrounding rooms, which made it hard to relax. Thankfully, I was moved to the top floor where there were no neighbors, and it was much more peaceful. The staff are lovely — really friendly and clearly doing their best to keep things running smoothly. That said, the hotel itself shows signs of poor construction and maintenance. The balcony railings were wobbly and didn’t feel very safe, which was a bit concerning. There also haven’t been any Turkish pancakes all week, and it’s unclear whether that’s due to something being broken or just not available. Overall, it’s a cheap and cheerful kind of holiday — fine if you’re not expecting luxury, but there are definitely areas that need attention.

Agnieszka Balda

I just came back from my holiday in Blue Star Hotel which I spend with my family and I have to say that it was one of the best holidays I spend in Alanya. Staff was great very helpful and polite, funny and always give 100% . Food was delicious, a lots of choices. Rooms were always clean and we had great view. Swimming pool is big and has slides. I will definitely come back to this hotel like most of the tourist who once came , they coming back every year because there is great atmosphere, like in family, everyone enjoys and make sure to know each other. Funny talks beside swimming pool, dancing on the evening entertainment and taking part in the activities. Definitely come back there !!!! Thank you to all staff working there 🙏

Nicoleta RUSU

The food was very good. The animators have good energy and are very responsive.There were activities every night for children and adults. I was impressed of their tricks. The room are not very clean:)

Darin Karwan

The beach was very rocky and was not suitable for swimming if that's what you wanted, wifi wasn't free, the staff were very rude and would immediately try to kick you out of the buffet when it was supposed to close even if you hadn't finished your food, and the toilet in my room smelled horrible.

Alice Kravcune

Part two. Showers don’t drain water, no one is gonna do anything about this. 1. Beach access is HORRIBLE, you cannot get into the sea from the beach, because of horrible conditions of slippery rock under water, and the dock is just super dirty, the sun beds are in awful condition, latter to get into the sea is metal, slippery and super narrow- if you have kids it’s extremely inconvenient. You’ll be better off walking to Dogonay hotel beach, it’s less than a min on the left and get yourself a spot there because you can actually get into water from the shore. Bar like I said is non existent, no kids playground like advertised, no kids club, pretty much there’s nothing to do there. If you need extra blankets they’ll bring it to you 24h later and only because you reminded them. No one talk to anyone at the reception so when you ask them about something- no one ever knows anything. The most useless hotel staff ever. Dirty towels, dirty bed sheets, dirty rooms. And most annoying thing- people are allowed to smoke literally anywhere but inside the lobby. You can be sitting outside and getting breakfast lunch or dinner and people are sitting smoking next to you. In the pool, next to your kids, at the snack area. There’s no designated areas for that. Overall staff- rude as heck. No helpful and that was very disappointing

Tasha Booker

Arrived at 12am and reception was very welcoming and offered to order us pizza due to being so late. Arrived in the rooms and fresh sheets and clean room. Food was fresh and plenty of through out each meal. The food did start to get boring as after 3 days it was repetitive. Not much English food as expected. Pool is clean and water slides are on for about 1 hour 30 mins twice a day. Decor all around hotel could do with a revamp but didn't affect our stay. The let downs of our stay are: Childs play area is broken or over grown and the kids club really needs a upgrade as there is nothing to do for children. The pictures advertised are nothing like what they are now.  There is no night time entertainment. Only vodka and one brand of beer for night time drinks, NO COCKTAILS. There is nothing much around the location do to so you need to drive or get the taxi to different places. Market on site but nothing much bar from drinks, crisps and clothes. There is a market 5 min walk away. Beach is just across the road. Very rocky but still enjoyed the day. Coca cola, fanta, beer, hot drinks and juices through out the day. The gentleman who sorted us out when we arrived was very helpful with booking us a taxi for going into the town and arranging collection too. And ordering us a domino's pizza.  Staff speak simple English but enough to understand you. Time centre is a good day/night which is a 8 min drive and there is loads of shops and bars.  I ended up having to see the Dr in the hotel due to a double ear infection who were really help and wrote a prescription for antibiotics and I went to collect from the pharmacy which is a 8 min taxi drive. 3 of us also ended up with a stomach bug whjch ruined the holiday for 4 days. Taxi drivers are really helpful and will pick you up at your chosen time. Over all we enjoyed our stay in the day around the pool and beach but the night time was very boring and food was repetitive.

Rebecca Claxton

IF YOU ARE BRITISH AND WANT TO LOOSE WEIGHT WHILE ON HOLIDAY THIS IS THE PLACE FOR YOU!!! On arrival at 2am we were given 2 rooms with 2 beds each for 7 people!! Given a 'family' room for overnight and the next day shown to more rooms of the same size we then had to pay out £1000 just to stay in the family room so we could all actually sleep at night. Then came the meals, always catered towards the Russian clientele just disgusting mixed slop, always cheese and salads available that the flies have sat on. Chips were non existent until we spoke to a rep who asked the chef for them now you get them for breakfast and tea but not so often at 'snack' time or lunch. British style breakfast is a NO and no toast machine to give kids something to eat, cereals are like dry cardboard, you can get a fried egg every other day IF you are first in the queue cos when they are gone they are gone and don't expect them to make you anymore!! Don't expect snacks throughout the day like most AI holidays no they are provided once at 3-5pm which just so happens to be when the slides are back on so the kids have to choose to eat or enjoy the slides!! And when I say snacks I mean spiced burgers, onion rings and occasionally chips. The 'slides' are turned on for 2hrs twice a day even getting turned off early, the pools have scum stains around the edges and there are constant flies and wasps attacking you. The All Inclusive drinks are a joke you can have whiskey, vodka (of course it's for the Russians) or ouzo and the soft drinks like sprite,cola and Fanta are ALWAYS running out same goes for the fruit juice which is never available consistently at all bars unless you want apple juice which is just like a bag of sugar!! Both my small children (5 and 2) have lost a considerable amount of weight in the week we have been here, the teens just don't eat so we have to go to the shops for 'snacks' just to keep them going!! We have eaten out 3 times so far and have another week to go!! There is basically no entertainment and the kids club never opens the music at night is Russian you could however sit on your balcony and watch the shows provided by the neighbouring hotels if you are on the right side of the hotel and high enough up!! Don't expect to find any restaurants, cash machine or chemist nearby NO that's a 400TL trip into town for any of that because the 'free' shuttle bus is nowhere to be seen If you are disabled or of poor mobility getting to the beach or to the other side of the road for a bus to town forget it steep stairs down to the beach and a small spiral staircase to get back up to the road!! We have spent a small fortune just trying to make the holiday so far bearable including £560 on trips to get away from the place which always costs more for merchandise and photos etc. If you have an infinite amout of money choose somewhere else otherwise make sure you have the funds to pay for meals and trips because that's what you will need to survive this place. It's like FAULTY TOWERS with the sun and the Manageress is a hard faced Mr Faulty!!

Oliwia Kawczyńska

I spent my vacation at this hotel and I’m absolutely delighted! Everything was top-notch – from the friendly and professional staff, to the delicious food, and the impeccable cleanliness. The atmosphere was wonderful, and I felt truly cared for in every detail. Guests are looked after here at the highest level, and the quality of service definitely exceeds the price. I can’t wait to come back – this place has truly stolen my heart!

Andrew Tait

Rooms comfortable and clean. Food always cold. Same terrible music played over and over again in reception and dining area. No music by the pool. Spa centre very good, especially massage. All-inclusive drinks selection absolutely dreadful, and bar closes at 10pm. No way a 5 srar hotel or 5 star experience. Will not stay again.

Glen King

Would class this more a 3 star. Outlook at front of hotel is like a dumping ground for old cars. Spa was good, food cold and terrible. Drinks in all inclusive, so so bad, vodka, gin, wine, raki or beer. No atmosphere what so ever. The most boring hotel I have ever stayed. Rooms good size and clean. I would never recommend any poor soul to stay at this very, very poor hotel

Jana Vomočilová

We were on vacation with our children for 9 days. The hotel definitely does not correspond to a 5-star hotel. But considering the price it is acceptable. The food was good and the staff were very nice and hardworking. But we would not go here again in winter with the children. When it rained outside (and it rained almost every day), we wanted to go at least to the children's playroom or the indoor pool. The children's playroom is locked and there is no other space for children to play. When we asked the receptionist if we could go play there because of heavy rain, they said they didn't have keys. The pool was warm at first but then the water got very cold and it was no longer possible to go there with children.

Валерия Патрушева

Worst hotel to stay with kids. If you want to sleep at night, it is better to choose other place. Disco does not end at 11pm, basses make mirror shake. Food is acceptable, cleaning is OK. Far from the beach.

Liene Rubīna

Disappointing Experience – Definitely Not a 5-Star Hotel This hotel is, at best, a 2-star establishment, nowhere near the advertised 5-star rating. Our experience started off poorly and only got worse from there. On the first day, we arrived to find no towels and no water in the room. The mini-fridge was stocked with water only once during our entire stay. At the bar, only small 0.2L cups of water were available—no proper water bottles, which was incredibly inconvenient. Room cleanliness was a major issue. They only vacuumed but did no deep cleaning. The shower was filthy, with mold on the walls that clearly hadn’t been cleaned in ages. Our friends faced an even worse situation—dirty pillows with bodily stains on them, towels that hadn’t been replaced, and even worms in the shower. They had to repeatedly ask at reception for basics like towels, toilet paper, and shower gel as the housekeepers didn’t provide them. The entire hotel felt unclean. The carpet near the bar smelled like vomit, and the odor lingered the entire week without anyone addressing it. The food was mediocre at best, with a limited selection, and the majority of dishes were served cold. If something in the hotel breaks, don’t expect it to be fixed. They simply ignore it. On a positive note, the shows were decent. However, that’s about where the positives end. The hotel was overwhelmingly full of Russian tourists, and most of the staff barely spoke English and were generally unfriendly. In the hallways, guests were expected to step aside for staff, which felt incredibly rude. The only friendly and helpful staff were the Turkish employees and the man at the hookah station. The Russian staff, in contrast, were lazy and impolite. The beach was a disaster. It was far from "private," with broken sunbeds and trash everywhere. It felt more like a dump than a place to relax. On the plus side, the harmony massage at the spa was excellent. Unfortunately, that was one of the few highlights of the stay. The à la carte restaurants charged extra, unlike other hotels, which felt like a rip-off. Lastly, the rooms had terrible sound insulation—you could hear everything from the neighboring rooms. Overall, this was a highly disappointing stay. I wouldn’t recommend this hotel to anyone seeking a true 5-star experience.

Hunii András

I was scared when I read the reviews, but when I got there the welcome was very nice. The staff was nice and very helpful. The food is delicious. The drinks at the bar are very delicious, prepared with great love especially by Mehmet, Chief and Yunus. I had a great vacation, I came back here anytime!

Lopali .Andrew

Food is inedible, beverages are dreadful, the room reeks so much of mold i think it's a health hazard and the same room has swarms of mosquitos like it's a swamp. Beach is a bit above bad though. And the nearby mosque's whining is deafening. Best visit your hometown than spend your hard-earned money here

KURDmix

WARNING!!! You should avoid this hotel. full of ill-mannered Russians, chaos in the dining room, the pool, the beach, the bar, etc. They have never learned suck queue system. The spirit is their drinking water. Abuse of women is a very common sight. Getting beaten is inevitable. The hotel lays flat for the Russians regardless, when you complain. This hotel is not even worth 1*. Avoid!

Ma Ha

DO NOT stay in this hotel, especially if you’re from the UK. Awful service and rude members of staff. Upon arrival, we were stuck waiting ages to be spoken to while the receptionist was having a casual conversations with other members of staff and guests. The bathroom stank of sewage as well as the rooms, along with being covered in mould. We noticed our air conditioning wasn’t working and informed a member of staff, only to be told there was nothing that could be done about it. The staff were extremely unhelpful when we asked for directions to places. Additionally, the rice was undercooked. When we ran out of toilet paper, we had to call reception 4 times for them to actually bring some. 90% of the guests were Russian, as well as most of the staff only speaking Russian and Turkish, and not a word of English. It is primarily catered to Russian guests.

Janusz Bogacz

I regret to say that the hotel is not worth even 3 stars. Let me start with the arrival: when we arrived at the hotel at night, the hotel interior was lit only with a pale light indicating deep savings in electricity. The reception staff was unpleasant and downright disgusted by the arrival of guests. At first glance, the room seemed fine, but it was enough to lie down in bed to find that there was sand in the bedding, which allowed us to assume that the bedding had not been replaced, only adjusted on the bed. The bathroom probably never belonged to a 5-star hotel, even right after the hotel was built. Cleaning the room only consisted of adjusting the bedding and changing the towels. Unfortunately, the hotel staff did not come up with the idea of ​​replenishing the shower gel or hand soap. I have no major complaints about the amount of food available, although its quality could be better. The cutlery and plates do not deserve even the lowest rating. Only one bar available by the pool in the hotel. The lobby bar and the beach bar are unavailable. All inclusive is an unknown expression in this hotel. The bar only serves alcohol in combination with Coca-Cola or Sprite. Any other combination (here called a cocktail) requires an additional fee of 5 euros each time. Juices squeezed on site cost 2 euros for a small cup. In general, I do not recommend this hotel to anyone, even if it is at a very good price.

Abrar Hussain

Not a bad hotel, rooms are very nice but the hotel is small and food choices are limited but of good quality. Only one outdoor pool and very small indoor pool not heated. Beach bar serves nice food. Mini bar only has water. This hotel is nothing like the 5 star ultra all inclusive hotels more a 3.5 star

Armin Kustura

This hotel is faaaaaar away from 5* hotel. For sure only 3+* or 4*. Location is wrong for resort. There is no beach Inside complex. Rooms are good, clean, but not as you expect for 5* hotel. Receptionist is confused, and his host (older guy) is trying to fix all mistakes. Good work! WiFi connection is good only in lobby, in rooms poor and unstable. Aircondition system is good.

Srdjan Subotic

Food is limited, limited offer, amount is unlimited. 15 people stomach issues and poisoning but its all ower hotels in reagion. Nobody speaks English, or bear minimum (except 1 guy). Rooms are nice and clean. Food is the same every day, just a bit different. No Turskish food for which u travel to taste, poor offer in this hotel, sweets are bad and not tasty not original Turskihs sweets. No lunch packet that u pay for and they have to give you on day of departure. They have restoran for a la carte dinner that u payed for, but wont give You, saying they need 14 people interested... Drinks are from same plastc cups which r reused all the time, Efes beer not that good and pepsi etc... Pool is warm and nobody takes care if it, meaning horibble Germans spill drinks in the pool and swim with drinks in pool. Nobody on the pool to tell Germans what is normal behaviour what is not when you are with other human beings. Evoid pool if you can, its 2 hot, no managar or person to take care of things etc. Beach is ok, it could and has to be cleaner. Bar on the beach is better and food is better then in hotel. The blond guy who is working for hotel and throwing parties in the evening is cool and tip him if u can. My man speaks multiple languages. Water on sea is hips high for first 50m when u get in and really warm. All in all its a 3 star hotel at best. Traffic around city is horrible, dont drive. Shuttle for beach is good and driges every few minutes.

Sam Sheikh

This is not a 5* resort but love holidays sell it as a 5* resort. We just got back and my advice is DO NOT BOOK THIS HOTEL. The hotel is not as big as the pics. The reception staff laugh in your face if you make a complaint. They do not help to resolve issues. The are dirty and not cleaned properly. House keeping staff are very rude and do not clean properly. The duvets and pillow cases have no covers. The telephones did not work in the rooms so you had to go down to reception if you needed anything. They never fixed them during our stay.The toilets have no toiletries. They do not replenish anything daily. The restaurant is so small and food is repetitive daily. The staff in the restaurant are not helpful and rude. There were flies on the food and in the restaurant. No aircon. The Jacuzzi did not work which we needed for our old father who can not use the pool. There is no ice cream for kids and no ice in 37 to 40 degrees heat. There was no entertainment for my toddler and the kids room was empty with no toys or staff. Had to pay 2euros for fresh orange juice. Basically this is not a 5* as sold with love holidays. I have stayed in better 3*. Was told by staff that the owner does not care about this hotel so nothing gets fixed.

Timo M

Big hotel with 6 big towers of hotel rooms, this on a relatively small area makes it a very bussy and hectic atmosphere. The staff is friendly, the rooms are modern, spacious and ok equipped. The food is below average i would call it. Even the easiest things are made kind of untastiy. Vegetables are too less cooked and hard, all meat is too much cooked and very dry, food quality is also average. The buffet is organized in a way that there is always a very long queue at the station where you get the main dishes so you always have to wait Would not recommend it for people for whom good food is important. They have one pool which is heated until at least end of April with a good temperature of around 28-29 degree. But this one is also small related to the amount of people who can stay in this hotel. Overall it's ok for the pricetag but not more.

Ellie Willis

Amazing hotel but a few problems... when we first arrived they were very kind and helpful we got up to our room and it was very nice. We went to the 24 hour restaurant because we got there around 10:30pm the restaurant is clean and nice but not a lot of options for kids or other countries. Pools are amazing and slides are fun only problem the pool under the bridge is very cold sometimes, I went in there for around 20 minutes and was shivering for a while, went in the shower and had to have a nap. Now the main restaurant, very nice and big more options of food and clean when we first came it was easy to find a table after a few days, it was packed and we had to wait a hour to find a table. Since there's 900 rooms they need maybe another restaurant or 2. Line for hot food is massive I got some mash from the corner and lined up to get some chicken took about 10-15minutes and by the time I sat down my mash was all cold my family went to the rep (Ivy) and she told us when we go get food on the night to talk to the reception and get someone to come and see how busy it is. The lady came in and was talking to the kitchen staff in turkish and looking at us she told us it's not that bad and what do you expect me to do about it. The noise at night is also horrendous, very loud, people shouting and making racket live show is quite loud and needs to be quieter. Air con only goes down to 22 degrees and blows hot so you have to open windows and here all the racket outside. Also we stayed for 10 days and had 8 people, 3 rooms.I would add a lot more but too much to add. Wouldn't come again but enjoyed to have a break.

harsh arora

One of the worst experiences so far with this resort. Came with very high expectations but got something very bad as a result which made me to write the review within the next morning the day I checked-in. Checked -in into this hotel with a family of 3 where we have a kid of 3 years old and got the most worst room of the hotel it seems in the name of double room. They just kept a cot for baby that too near the window which is highly dangerous and even after requesting for a change of room they don’t even bother as it seems 1 guest’s problem doesn’t even bother to them because they are doing good business. Staff don’t even bother about child safety at all. There is no space in the room to even walk, no soaps and shampoos in the washroom provided, interestingly AC is there but only for heating not for cooling as they will start cooling from April to Sept( strange hotel policy I have seen first time in life), no hot milk is available in such a big resort with no reason at all. Requested hotel staff for hot milk for kid but they simply refused that they can’t provide even though they have such a big kitchen but can not heat a glass of milk for the kid, amazing service so far. Unfortunately we are going to stay for 7 nights and this worst experience we have got on the first night itself. Don’t know how we are going to spend rest of the holidays. Very bad impression at the very first day itself. Recommend not to book the hotel just by seeing photos they have shown something else online and giving to the worst in reality. Please be mindful while booking a holiday. There are lot many better resorts around which seems to be better that this hopefully. Not possible to give 0 start hence giving 1.

Kaitlyn Scott

Not good at all. First thing that my family and I realise upon arrival was that the hotel did not look like the photos given on the website. Once we had checked in, me and my partner was led to a room that had not been cleaned and already allocated to someone else. The cleaners were TERRIBLE and barely achieved the bare minimum. They failed to top up anything in the room (water, toilet rolls, coffee station etc). There was a funny smell in the bathroom for the first 2 or so days until we poured some boiling water down the drain. I realised on the last night that the cleaners had binned by retainers even though they was very clearly on my bedside table away from rubbish. What annoyed me most about this is that they did not bin any of the rubbish that was in the room at the time yet still binned my retainers, now I have to pay £200 for a new set. I was on my hands and knees looking everywhere, under the bed, under the bedside table… anywhere that I thought they could have fell but I had no luck. Location was great and the food was okay, nothing special. The main food court was constantly busy, you could not get a table until you arrived at least 30 minutes before it opened. I would not stay at this hotel again.

Fruzsina Racz

Disappointing Stay – Definitely Not Worth the Money We stayed at this hotel as a family of three for four nights, hoping to celebrate both my birthday and my daughter’s 4th birthday. Unfortunately, our experience was far from what we expected or were promised. To start, the room was not cozy or welcoming. The door frame was broken, and the phone to call reception was sticky to the touch—really unhygienic. The pillows were extremely uncomfortable, and the air conditioning was loud, whether it was turned on or off, making it very difficult to get a good night’s sleep. Basic necessities like toothbrushes, toothpaste, or even a spoon to stir coffee were not provided, which you’d expect even from a 3-star hotel. We had booked all-inclusive, but the mini fridge in our room was completely empty. Staff were mostly rude and unhelpful—only a few smiled or showed kindness. Communicating was also difficult, as not all staff spoke English, and those who did often didn’t understand us properly. The food was just okay but became repetitive quickly. And if you’re thinking of doing laundry—don’t. They charge outrageous prices per item (10 euros for trousers, 6 euros for a t-shirt, and even 1–2 euros just for socks!). What made the experience even more disappointing was the lack of care for our birthdays. Over the phone, Jet2 had promised a surprise for both mine and my daughter’s birthday. However, nothing was arranged until I spoke to Ivy, the Jet2 customer helper, who had to step in and talk to the hotel. They eventually sent a basic fruit basket (one piece each of an apple, pear, banana, and orange) and a bag with a few soft drinks—but they didn’t even bother placing it in the fridge. On my birthday, we were again told to expect something more special—perhaps a bottle of wine or champagne—but instead, they repeated the same gesture with a bag left by our luggage, again with soft drinks and four pieces of fruit, poorly presented. We even had to pay for a birthday cake, despite the hotel having a patisserie and serving cakes daily. Overall, this stay felt like a waste of money. Even for a 3-star hotel, basic hospitality and care were seriously lacking. We spent a lot hoping for a relaxing family celebration and left feeling disappointed. Would not recommend.

Magdalena

Very rude and money oriented staff, only one nice person was a cleaner lady. Discrimination towards tourists unless you’re a German as they are focused on them only, even all the i formation and trips are in a German language too. They can barely speak English and we couldn’t communicate well with the reception and the women who was there refused to give us a clean towels. We had all inclusive but we were forced to tip everyone and everywhere, disgusting! Such a beautiful country with a lovely food and a seaside, with a massive potential but people makes it a place to avoid. We will never be back there again

Sabia Mahmood

The hotel was okay. The staff orhan is very nice and kind receptionist very friendly to everyone and always polite to us all. Other staffs were good as well.

Clare Owen

This place does not treat brittish very good. Bar staff always putting tip jar infront of you when getting a drink. Room was made up for 1 when we booked as a couple. Wifi not reach the room and tv was not picking up reception. Asked for another set of towels arrived the following day. Staff did not speak to us so would not recomend this hotel unless your happy to tip from the time you walk through the door there ia an electric socket hanging out of thw wall right bu the bathroom sink and shower taps not sealed up, how this is a 4 star baffles me

Joanna Kokot

Hotel is rather ok, but don't buy standard rooms as the air conditioning in them is barely working. The reception said the air conditioning is the same in every room, but that's a lie. We traded in our room from a standard to a family one and of course the AC was better. Why are you lying? The swimming pool is okay, it's cleaned every night. The food is also ok, quite wide variety of dishes. Fruit available are watermelon, apples and oranges, sometimes melon, but not continuously, only during food hours. Drink bar with beer, cocktails and soft drinks is open until midnight . There are animations or shows in the evening, but mainly in German. Everything is adapted for Germans, so if you're Polish like me, be prepared to be treated worse. Overall it's an okay place, but the rooms need an overhaul (total renovation). Don't get me wrong, the rooms and bathrooms are clean (cleaning ladies are nice and professional), but they're just old and disgusting aesthetically. I wondered throughout my stay, who gave this hotel 4 stars, because it should rather have been given max. 3. We took advantage of massage place in the hotel, but what struck me the most, is that the hotel really expects people to relax to the soundtrack of the movie "The Pianist", the movie about the Jews and HOLOCAUST? I could understand the cultural differences, but not the lack of education about the most horrific crimes that happened on the continent of Europe. Your guest are mainly German, but they also come from other European countries like Poland or France. The relations are tense even after all these years, and you treat 'em old lethargic germans better than others. Pathetic behaviour.

Júlia Frajtková

Thanks to all of the staff from this hotel which made our first stay in Turkey great!!!!! Everything was perfect, big thumb up to animation team - especially to Hasan and Á la carte restaurant guy Ekrem!!!! Very friendly people and always smiling and talking to us. Turkish night on Monday was excellent. No shortage of variety food and cakes. Great view from balcony included. We had the best room from whole hotel. The swimming pool was clean and water inside always refreshing. Thanks for making our holiday unforgettable! See you next year!!!! Greetings from Julia and her family from Slovakia. We love you!!!!!

Dobre Radu

We came here for a week as a couple,and we were positively impressed. We don't get why people are giving bad reviews on this hotel. Of course it's not perfect,but it's more than enough for a joyful holiday,and we'll never forget this vacation. Very friendly personnel. Clean rooms,clean pools,very good food and loads of it. Nice and communicative employees. Ramzi,the hotel manager,is a very nice and friendly person,always asked us if everything is ok,and if we feel good. The man responsible for animation,Rico,is also very friendly and kind,and he always gave me a positive vibe and good energy. We will definitely come here again!

Nikoleta Cibaku

This is the worst experience ever. This hotel does not deserve a three star rating. If you don’t want to disappoint yourself and your family, never choose to spend your holidays here. Firstly, the boys at the reception were very unhelpful. Only one girl was really friendly and communicative. Secondly, the staff doesn’t speak English only a few people, the girl at the reception, the boy that came to salute for the dinner and the girls at the miniclub. There is a possibility of food but there isn’t any free place to sit. They turned off the air conditioner at the lobby, despite the fact that it was extremely hot and we had to wait for the flight for eight hours there. Especially, we had to wait very long for the lift. To sum up, it’s a waste of money and most importantly you don’t enjoy at all.

2Soulz aka Redhawk #killuminati

It was good, the food was top notch and there was a variety of stuff I could do in the city. I only went to a Turkish bath and some kind of Pirate ship course or something similar. I was not too much outside, because I am an introvert. If you want to go outside of the Hotel to go for an example to the city and you can't speak Turkish well enough then you are screwed. It is well known for tourists to get scammed when shopping or similar because they don't know the currency too much and stuff. YOU ARE SAFE IN THE HOTEL and in the so safe given shopping areas by your provider but other than that like I said, if you can't speak Turkish well then you will most likely get scammed. So it's a safe bet to go to the Hotel owned areas.

M Ali

Where do I start? From beginning to end, the entire experience was awful. Rude/racist staff who barely speak little or no English. Hotel is full of Russian guests, very moody and unfriendly. Some are blatantly racist, for example when we were in the pool a Russian lady was beckoning us to move away from her and giving our family dirty looks. These people clearly have nowhere else to go as the rest of the world do not want them (quite rightly so...) Hotel does not provide an iron or iron board. When I took some dresses to reception and paid on 2 occasions, they tell me they don't have any change and will give it to me later. The first time it was only around €5 so I didn't chase it. But he did it again, owing me €30 so I went back the next day and asked for my change. After a lot of huffing and puffing he gave back €25. We were a group of 18 guests and every room had similar issues. Poor room service, blocked sinks, faulty air conditioning systems, sewage from drains, mini fridge only had a few cheap cartons of juices. Tasted awful. Staff in the canteen do not speak any English and food is absolutely rubbish. Very rude and unfriendly. Appear racist and giving VIP service to the Russian customers. Though we paid for all inclusive we hardly used the canteen due to the poor selection of food available. We had to pay for shuttle buses to take us some 50-60km to eat McDonald's or Burger King costing us an extra £90 (POUNDS) return fare each time. Never again coming to this Racist country!!! Definitely not recommending any family or friends! An awful experience all round. This was our children's first ever holiday, totally ruined by these uneducated scums who live and work here.

David Jankovic

Amazing! Firstly I would like to thank the amazing and friendly staff, whenever something occurred they fixed it right away. Tons of food so everybody can enjoy whatever they want, special praise to the beach bar burgers! Everything was super clean and the maids are so fast in their work. We always had new towels and a full mini fridge of pepsi,7up and water!

Onat Akkız

We arrived to the hotel as a family and all was good from the begging of our arrival, had good time in the clean pool , hotel is clean rooms are also. The food could be better but we are satisfied anyway , waiters in restaurants could be more attentive and could be more care about drink servicing. The best part of the hotel was animation our kids had great fun in kids club so as we are with adult programs , many kind of activities daily for kids and adults , they created memorable moments for us and special thanks to entertainment team.

Burak Arca

First time We came here with our friends , in april little bit was cold but we enjoyed delicious foods big pool but small area not far to beach by walk only 2 minute especially animation team was great morning activities evening programs they was friendly always wanted help to us we will come back again thanks

Tomas Jochmann

It is not worth to go here. I would consider this as a 3 star hotel, not a 5 star. I was there with a friend, so for our needs it was OK, but I would not go here with the family. I would definitively try different hotels. Beach was with small rocks which is difficult to walk on and there is not enough sunbeds for guests. Hotel would really need a reconstruction and better cleaning. Some parts like bars and stairs were smelly a little. Food selection was smaller than in other hotels I have been, but still OK. Taste was not good at all. I did not try anything where I would say this was good.

Little D Training

The rooms aren't the cleanest, really could do with a deep clean. The food was cold most of the time, and the chips were always uncooked. But a good variety, although don't expect home comforts (nor should you). I ordered the same drink but had 5 different variations. I think the bar staff just make up the cocktails. The pool was clean. Most of the staff were pleasant to deal with. Ali in the animation team is a really good guy, and does his best throughout the day. The beach isn't sandy, but that's not the fault of the hotel, that's nature. Loved the resident cats. Check the beach snack bar, it's not always the same food as the pool snack bar. Check out the Hokka bar, yes it's not included but the cocktails are amazing as is the guy that works there. Yes it's in the middle of nowhere, but then you should already know that by researching the hotel. Spent most of my 10 days lounging around the pool and would recommend this hotel.

Youssef El

All these other reviews are a lie!! I have only been here for 2 days and everything is perfect. Let’s start off with a very warm welcoming as you enter to check in. Very friendly and funny! The rooms are great with air conditioning and spacious. Toilets are also good as well well!! The food so far is amazing and cannot complain at all. The pool is clean and only good vibes only. This place Is mainly for families I would say. If you’re looking for shops or restaurants nearby they are about 10-15 minutes away by car.

Kiran Lally

The hotel is lovely. However, some of the staff are rude and very unhelpful, especially the lady on main reception. The lady Zahra on the guest reception is absolutely amazing, though. The food at the buffet is more or less the same every day, and they do nothing for kids other than chips. I had booked a family suit but was given a standard room in a different building to the main hotel and struggled with my baby twins coming to the main hotel every morning. I had to pay extra to move to the main hotel and into a family room because the manager was adamant. I didn’t book a family room to begin with even though I showed my booking details. I managed to haggle the room price down from 120 euro to 70. The guys from the spa follow you around trying to sell you the massage services. The guys on the bar are very friendly and we're always happy to serve our drinks. The pools are clean and well looked after but they do close the pools at 18:30 which I thought was too early. Overall we did enjoy our holiday but if we didn't have the above issues it would have been even better.

Pawel Lang

The apartment we received, in the main hotel was very used and in a poor state. The view from the balcony paid for inconvenience. Our children got room in a new small hotel in the resort which had its own swimming pool, bar - this was fantastic. Main swimming pools are nice. Food is good and changes little from day to day. Waterslides are super. Drinks vary, depending on how tired bartenders are ;-) Communication by resort shuttles works very well. The people working in the hotel are nice and helpful. We are generally satisfied and recommend this place!

s Ed

Loungers are plenty around the pool. Food and drink is wonderful but can be repetitive. It’s clean and is cleaned regularly throughout the day. Reception staff need to learn what customer service means. They are rude and make fun of you. The card to my room wasn’t working properly and they kept sending me up with the faulty key for 4 times whilst laughing at me, until an engineer told them the card is faulty and they need to replace it. Arrived at night and there was no food available for myself and the kids to have despite me arranging this with Eda. It’s also three hours away from the airport. I won’t be returning.

sarah boo

Overall fabulous stay here. The bar manager, bar staff and buffet staff were amazing. If it wasnt for them, my score would be 2 for service.They made us feel so welcome and literally did so much for us. The reception staff require some training on customer services. We were put in the wrong room as they had double booked us. We had no apology or offer of compensation. We were basically just told to put up with it. The room we were put in for the night had no bed linin, the air conditioning didn't work and nor did the key card reader. When we eventually got to our room it was nice. Little dated but clean and comfortable. The jacuzzi was lovely and the views were stunning. Sadly our room wasn't made up every day and when it was made up, dishes were not removed and coffees etc not replaced. The towels are in the spa area. We ended up keeping the same ones as each time you went down they tried to sell us a massage. It was a little off putting. The location was a little isolated and not really great if you like a little strip to have a wander down in the evening. I would say this hotel is best suited to couples and to parents with really young children or with older teens who are happy to just be by the pool all day. If you like to go out of the complex I would advise looking elsewhere.

Kieran Broughan

Stayed here with my family which they was 10 of us. Pools was great & cleaned well. Food was average which we all agreed. Staff very rude, moody & not helpful. When we arrived at early hours in the morning rude attitude & didn't even show us to our room just gave us a map! Security ruined our holiday picking on our kids & kept interrupting our night which after we complained to the manager he left us alone after. Water park was great & only a 5 min walk away. Starbucks was a nice addition for a iced latte. Elevators never worked & inside needs a lot of work doing. Aircon was not good & broke twice while we was there which first time the reason it broke it because the grill was caked in dust. Overall we wouldn't come back & didn't have the best experience there & wouldn't recommend to anyone.

Becky England

Whilst the hotel isn’t a 5 star it really isn’t as awful as reviews make out. The rooms are cleaned daily and any issues are resolved almost straight away. Most staff are helpful, however the language barrier does make it hard to communicate at times. The food was repetitive but the freshly grilled section was nice and we never went hungry. However, the buffet section in general was very busy and they couldn’t always keep up with tidying tables. For a week’s stay you get one visit to the restaurant on site and I would definitely recommend the barbecue. Lunch at the beach bar, pool bar and kingdom bar was all the same but would recommend the pizza as these are cooked fresh. Drinks were fine- 6 cocktails, local spirits and wine (if you tip you got nicer drinks in a glass.) The pools were lovely and we never had issues getting a sun lounger, in fact beds were still available at midday. The area around the pool was cleaned constantly and there was many activities throughout the day- although these were quite loud. The mini disco was fun for the children and although the evening entertainment wasn’t for us it was nice that they put it on. Overall, this hotel was fine for our stay! If you have booked please don’t be put off by all the awful reviews and make your mind up for yourself.

martti kink

Small place great service Rooms decent. Sea very close Drinks are very ok food is deacent also. But the soups were the greatest ever. All together strong 4.0

Laurentiu Gabriel Urda

Hotel is max 3 stars. Rooms 3 star decent and bathrooms are old. Towels all stained … Spirits and alcoholic beverages all local and of the lowest quality possible. Food is simply horrible. Mainly Turkish dishes and some french fries. Can’t really eat anything from the buffet. Everything is of the lowest quality and at room temperature. Nothing is at the required temperature. We have been here for 1 day and already want to leave. THIS IS NOT 5 STARS Avoid like plague….

John Lappin

Worst hotel ever had the pleasure of staying at. Staff are rude. Food is not good and is mostly cold even though your in first. Beer and cocktails served in paper cups. Hotel massively under staffed . Mini bar in bedroom does not get restocked. No reps here at all and reception is a joke. This is not a 5 star hotel as advertised more like a 2.5/3 at best. Total waste of money. Would never come back here even for free.

Ina Mladenska

1. Cleanliness: The room was cleaned only for the first three days. After that, I had to request cleaning services specifically to have the floor mopped. The balcony was not cleaned at all. 2. Food: The variety of food was limited, with an excessive amount of dips like tzatziki and pickled vegetables, which seemed unsuitable for adults and children, especially in the 32-degree heat with high humidity. The fruit selection was poor, with only watermelon, melon, and apples available, and occasionally oranges and pears. There were no bananas or other vegetables. Snacks between meals were mostly fries, hamburgers, and onion rings, though there was one traditional dish that was very tasty. Additionally, there were no labels on the cheeses, olives, sauces, or salads, except for the meat dishes. 3. Service: My children fell ill during our stay, and there was no doctor available after 6:00 PM. Due to insurance constraints, we had to seek medical attention off-site to get the necessary prescriptions. The following day, a nurse visited to introduce herself but didn’t actually enter the room to check on the children. Additionally, her English was very limited, which was quite disappointing for a large hotel. 4. Pools: The pools and the surrounding area were very clean and well-maintained. However, the food and snacks available were mostly fried items, with only one traditional dish that was suitable for children.

S W

Nice hotel, has an outdoor pool and indoor pool. A sauna, steam room and Turkish Baths. The hotel food is fine as they need to cater to everyone but it's nothing special. Some staff are very hard working and the rooms have a balcony. It's clean and the outdoor pool has 2 slides. Evening entertainment could use some work but overall a good experience. Not much around the area just some over priced shops with the same tat in them.

Emily Thomas

Absolutely amazing adults only little hotel. It's very clean, the staff are all lovely and VERY hard working, they're always doing something, yet so kind and chatty also. It's a very chill hotel with entertainment and a fun animation team yet the animation team do not bug you if you want to relax. Omer behind the bar was amazing and Sibel who was serving was also amazing Honestly we had the best time, what's more to ask for, beer, ice cream, water slides and excellent service?!

DAZ Ashton

The hotel is ok.! Not very big as we expected as the pictures get mixed up with the other white city beach resort. The staff are very helpful and friendly. The rooms are spacious and cleaned daily. Pool is not a bad size with water slides. When we were there the pavilion was damaged by high waves which it was closed during our holiday leaving less sunbeds. The beach bar is great place to eat and the restaurant there is very good. Also Al l carte is here too. Entertainment every night and fitness classes poolside daily. Sauna and spa also fitness gym. Not good for adventure out as its in the middle of nowhere with mountains and busy main road. My wife was ill with a stomach bud for the last 3 days which was not good. Staff that went the extra mile for us are Yousef & Muhammed but I must say all the staff from room cleaning, bars, restaurants, reception etc all amazing. 😊👌

Patricia Rowlands

We are currently staying here and it's fabulous. The staff are fantastic and so far the entertainment is great. Pool just the right size with plenty of loungers. The rooms are spacious and extremely clean. The food is good but if you want home door then stay at home. Will I come back? 100% so far. Maybe I will add to this review at the end of our stay.

Samuel Fodil

Avoid Alex real name Hasim the hotel rep at All Costs! I recently went on the Alanya city tour and had a truly terrible experience. I was charged around £70 per person, which was outrageous compared to what we received. The tour included entry to a cable car (£6) and a cave (£2), but lunch was also supposed to be covered—yet I had to spend £18 just on soft drinks. To top it off, I found plastic in my drink, which was disgusting and unacceptable. The day started off horribly with a verbally abusive driver, setting a bad tone for the whole trip. What made it worse was learning that other people on the same tour had only paid £35! I feel completely ripped off and like I’ve wasted an entire day of my holiday. If you're considering booking, do not go with Alex/Hasim — he is unprofessional and the experience is not worth the money. I’d strongly advise anyone to avoid this tour and find something better Save yourself the frustration!

Diana Jay

I had an amazing stay at this hotel! From the moment I arrived, the staff was incredibly welcoming. overall atmosphere was calm and relaxing. One of the highlights of my stay was their vitamin bar, it was honestly one of the best I’ve ever experienced. They offered a wide variety of fresh juices, smoothies, milkshakes packed with nutrients and flavor. It was the perfect way to start the day, and stay refreshed The staff over there were all so sweet and welcoming Special thanks to Ahmet, highly professional and the sweetest he made us feel like we're at home, nothing we asked for was difficult to do! they made us special fresh mixes tailored to our taste, whether we were by the pool side or by the beach the vitamin bar was our go-to option everyday Highly recommend this hotel and i'll definitely be coming back!

Ahmet Yasin Tüysüz

The location and the rooms are gonna fill the expectations. We didn’t go out much because you can find everything in your hotel anyways. I just wanted to make a special shout out to Ahmet and his cousins who are running the vitamin bars around the pool and on the beach. They have been impeccable! I couldn’t recommend them enough…

Sophie McCarthy

After our original hotel being changed to this hotel I was concerned and didn't know what to expect, However after spending a week here I'm not sure why the bad reviews. All staff were helpful and accommodating, they all spoke a mixture of languages and always friendly. Never had any issues. Rooms were clean and tidied and even fridge stocked in the room which was great after getting into the hotel late on arrival. The only bad points are the rooms are not sound proof. You can hear the prayer alarm go off at 5am and further throughout the day, as well as the entertainment which luckily does finish at 11pm. There is a good range of food and drink however are not consistent or measured so some bar tenders tastes better than others! Lovely clean pool but rather cold but understandable as only now just coming into the season. 10min walk to the beach or shuttle until 5:30pm, lovely sports bar close by and several shops and a pharmacy which was useful during our stay as we ended up using it.

Malgorzata Zander

Not 5 star hotel. Maximum 3. We were waiting long for this holiday and we are disappointed. I wish someone magically sends me lost money :( Bad wifi Bad lift (blocking with people inside) Bad drinks - bar old looking sad and terrible many times closed, pre-made tastless drinks Bad patisserie - only few cookies that’s it Old rather small rooms No soundproof walls Curtains not wide enough - sun wakes you up early Bed - hard springs Everyday broken speaker with music by pools. If works, then only 1-2 hours and quiet again… Very old doors, old building in general Very sad around the pool (mostly in shadow) needs some more decor and spirit Really 1 restaurant, maybe 2 max not 5 Expensive laundry service Entertainement like disco - extra charge Kids playground - deserted. Broken, empty. Coffee was terrible - I was thinking turkish coffee is the best Not modern at all.. Ali - a waiter in the evenings had his favourite clients… the rest would feel neglected We were passing a great hotel on the beach with a bar full of palms and huge garden - it said 4 stars on the hotel. Couldn’t believe ours is 5…. What was good? - Food in ONE restaurant - Serenity (buffet)

Josh

**HONEST U.K REVIEW** RECEPTION - After a late arrival we were welcomed with a friendly manner from the reception. Nothing was ever to big or small for these guys and they genuinely went well and behond for us. FOOD - Breakfast, Lunch and Dinner all the dishes seem to be the same and wouldn't really say it's been catered for English people. Though there were a couple of nights the food was really good especially at the beach bar. DRINKS - All drinks were really good the local larger, cocktails and softs drinks. It seemed cocktails were made at a higher standard in the hotel lobby bar and only place in the hotel you can drink from glass, everywhere else was in plastic cups. ENTERTAINMENT - Day time entertainment was good the staff truly cared if you were enjoying yourselfs and would often come up to you asking how your day has been. Night time entertainment on the other hand wasnt good, we would often not end up going down to watch it there was only one night that was good and it was only because an external company came in. **DO NOT USE THE HAIR AND NAIL SALON ON SITE** The guy is a scam artist and will try and rob you told my fiancé to have her nails done will cost €17, After constantly asking will it cost €17 and him saying yes and at the end saying it was €50 the guy makes prices up on the spot. Within 7 hours of the nail being done 2 fell off, management didn't seem to care and refused to give the money back. PHOTOGRAPHER / PARROT MAN - The photographs were done to such a high standard and were really nice, the price to get them printed was really expensive but the quality that was put Into them was worth the money so I can't really complain about that. OVERALL REVIEW - Would I rush back to this hotel again? The aswer is probably not, I'd like to say a special thankyou to the staff that were working really hard and trying to constantly make everyone happy. One of the biggest negatives about this hotel is the fact none of the rooms are sound proofed meaning you will be woken up at 5am every day to Muslim prayer from speakers. -

Mi Mu

In general, not so bad hotel. The reception staff is not friendly, and the food is terrible, especially breakfast. Literally everything tastes bad. The restaurant staff throws food as if they are feeding dogs. Their equipment is dirty. All 3 of us got sick on different days from the food. The pool is oke. The rooms are nice and cleaning staff is very friendly. I would definately not recommend to go here unless you have a stomach of steel. It would be good to have major maintenance here. 1 star is all we can give. We were here from mid August-beginning of September 2022 with 2 adults and a 5 year old.

Leah Chang

A lot of variety when it comes to food, but not the best of quality. Lovely pool side though. Staff speak very poor English, they're better with German and Russian. If guests need any ironing they have to make a request and are charged extra for the service. It takes 3 days for the items to be ironed and returned to the guest. The drinks weren't excellent apart from Efes beer. They offer a bus to the beach and back everyday. If choosing to walk should be a good 10 min walk. Shops, bars and pharmacy within 5 minutes walking distance.

Steph Cook

Not Great!! Food wasn't great. Staff were unable to speak much English so were unable to help us with anything. No entertainment, apparently we could have gone to the adjoining Hotel but found out in the way home. A la Carte meals were nice, and well worth booking. Lots of shopping locally and a handful of bars but not much else going on! Room was very basic but cleaning staff were lovely and helpful x We were moved here as they closed the hotel we booked, avoid if English.

Kris-Aleksandra

The hotel is charrming, hence its name. The food is super good, our room with a walk in pool( public, but we can reach it just out another door in our room.) The original room where we were supposed to stay had some minuses tough, like the bathroom light didn't work and the room wasn't clean. The staff is very kind, they offered us another room and helped us with finding our room and carrying our packages. The pools are a bit cold, but i guess its the weathers fault, also they are not clea at all, found some bugs, rust on the pool floor and leaves.

Simo Kutlin

Overall experience is greatly satisfying. Beautiful hotel with tasteful interior. Rooms are standard but clean and tidy, not run down at all. Staff is friendly and helpful. Not everybody speaking english but commutation is still possible. Food is excellent, cocktails at the bar could almost be classified as virgin cocktails because they contain no alcohol at all. Would definitely recommend!

Adam EZG

hotel service focused only on German customers and for tips. the waiters were not friendly, just like the gentlemen from the reception. great location, beach, bazaars, public transport. food.... I will say this: yes, a lot of pickled vegetables. great bread. overall 6/10 and the overall rating of the hotel? 5/10 5 and not 4 because cleanliness is great.

Mihai Andrei

We enjoyed our stay at this resort, it was quiet and relaxing, good food, some enternainment, the staff were all smiles, we loved the cats!!! The Wi-Fi was excellent (had 80~100% signal everywhere) with very good internet speeds. Will return for sure in the following years.

Julia R

Overall the experience was okay. We arrived a day later because the our flights was cancelled and they didn’t have our rooms. So instead of 3 rooms we received two rooms; one as we planned and a suite. This was for one night. We booked one room with 4 beds (which is basically a rolled out couch) and when arriving the bed wasn’t prepared. We asked the staff to bring us the needed sheets etc. and in the end we had to look for a cleaning lady and prepare the bed our self. There was a Guy who showed us our room and was only focused on getting a tip. This can be seen overall in the hotel, everyone is expecting tips. A night later we had to move out of the suite and into two hotel rooms and no one showed us the way. Personally I guess because we didn’t tip the guy. There are at least 5 different houses so it’s not easy to find the room. Food was fine. Two buffet locations available and in between meals food options are also available. The staff in the restaurant was friendly and always cleaning the table when one is done eating. Location is nice. As mentioned quite a big property with multiple buildings, two buffets, three pools, volleyball yard and beach access. If you don’t mind feeling you have to Tipp everyone and spend more money, it’s amazing here. Personally I felt at some point bad because I didn’t have cash on me and not being able to tip everyone (which of course no one can). So I guess you need a thick skin :)

Memet Kavvas

We stayed here for family holiday in August, what can I say everything was great. Good variety of food, and tasty, friendly staff (especially Simge in the pool bar), close to the beach. We will definitely come back next year!

annika weise

Very nice hotel I will definitely come back the Hotel + service is actually more than 4 stars very family friendly rooms get cleaned every day

Огнян Горанов

I am currently at the hotel. The atmosphere is very calm and welcoming. The hygiene is at a very high level. The service is also on the higher-end. There is no work-force shortage that can be felt. There is always enough sunbeds around the pool. The food is also great. The beach is within a walking distance with great sand coast. The fact that the hotel is +16 definitely a plus, contributing the the above-listed point. We recommend the hotel😊.

Lucy Michelle

This hotel is beautiful! It is most definitely the nicest all inclusive me or my sister has ever stayed in. A bonus is Cats everywhere!! Firstly the hotel itself, when you walk in you’re greeted with such kindness and a beautiful entrance. The bedrooms are cleaned daily, fresh towels, mini fridge stocked with water, Fanta and Coca Cola, all free of charge! Of course the option is there if you would rather them not come in, however having the mini fridge stocked with this beautiful heat is just what’s needed! The pool! Sun loungers everywhere for everyone to have a seat- whether you want shade or sun, that’s no problem! They have a bar area just next to the pool stocked with soft drinks and alcohol depending on your fancy. The restaurant/dining hall, always clean and well presented. The food is great! Selections for everyone whether you want to be more adventurous or a picky eater- we as picky eaters went for the pasta, rice, bolognaise, lasagne, roast beef and turkey with mash, chips and the wide selection of fruit! However if you like vegetables and trying food out your comfort zone, there’s that too! In the hotel they have their own spa, well worth every penny spent! We were treated amazingly, and were super relaxed the whole time. Definitely a perk of the holiday, however you do pay extra. Like I said, worth every penny! Along with the hotel, you can grab the mini bus to the beach! Roughly a 2 minute drive away, alternatively you could walk as it’s only 10 minutes! The beach itself is lovely! They have their own section of the beach equipped with sun loungers under shelter from the sun, however you can move them into the sun if you wish! They have their own beach bar here too- you can again get any drink you like and they serve lunchtime snacks! A bonus of the hotel I personally would say is the water fridges! Free bottles of water from an ice cold fridge is just what’s needed! Now for the staff- All I can say is they helped to make the holiday! From the animation team to the waiters/servers, the shop keepers and those down at the spa! Everyone is amazing! Although they aren’t all amazing at English, they tried their hardest and did amazingly so! Being this hotel mostly has German stayers, they do speak a lot of German, however that didn’t bother us! It would be nice to see more English people at this hotel, but it didn’t bother us at all. Even the people who vacation here are more than happy to speak English to us, as we have very limited vocab of other languages! The animation team- they are truly great! They come round every morning by the pool and ask if you want to engage in activities for the day! This includes; darts, shooting a rifle, water polo, morning gym. They come for chats and it’s lovely to have the conversations with them! The evenings they make sure you’re happy and having a good time watching the entertainment! Having chats and laughing with us, which is what we like! Sundays are quiet, which feels odd because of everything going on through the week, however it’s a well deserved rest for the team! This isn’t a party hotel, however, you do have the option to go to a disco or go out if you wanted and you can talk to the animation team all about it! They provide you with the tickets! Along with this: every week they have a foam party! It’s truly amazing and a lot of fun! The waiters and staff- truly incredible, they give table service drinks, they ensure you’re happy with your meal, greeting you with a smile as soon as you walk up to them or through the restaurant! The ‘entertainment stage’ - every night they have something different that you can sit and watch! Whether that be bingo, karaoke, live music, magicians, belly dancers, shows! From 9:30pm-11:30pm, you will definitely not be bored! I would say this hotel is great if you want to get away from everyday life of hard work and the hustle and bustle of children! I’m a children’s barber so it’s lovely to have time to relax but also to let my hair down and have a drink.. or 10! Enjoying the sun, adult conversations and the atmosphere!

Armina Sa

Overall, we had a good time there, but let me tell you, this hotel doesn't quite hit the 5-star mark. The bathroom? Total letdown. The shower kept clogging, and we could practically hear our neighbors' whole bathroom routine. And our room's location? Right next to the elevator on the first floor. We were treated to 3 AM chats like we were part of the conversation. On the upside, the room was clean, and having a balcony was nice. But here's the thing: if we didn't slip some cash to the waiters, they started ghosting us after a couple of days. Not cool. And the juice situation? Don't even get me started. All they had was orange juice, and they wanted to charge for it! Plus, the other options tasted like watered-down sugar. But hey, we could grab food and drinks whenever we wanted, which was a plus. Although, the staff could definitely improve their cocktail game. Some drinks barely had any kick. Overall, it was decent, but calling this place a 5-star? Nah, not when you compare it to others in Antalya.

JT StylePro

I recently stayed at the Diamond Elite Hotel & Spa and I must say I was thoroughly impressed. The hotel is impeccably clean, offers excellent cuisine, and boasts lovely rooms (just avoid those with a pool view if you prefer quietness). The staff is incredibly helpful and polite, and I would like to extend a special thank you to the hotel manager for the outstanding organization of their team. I highly recommend this hotel.

Ionel Bosutar

We had a great vacation in Turkey staying at this hotel. We stayed 7 days and we had a room with pool view. The room was clean and the minibar was filled each day. The buffet was diverse, of course some sortiments were repeating, but I think is impossible to have different sortiments each day. We had also snacks between the meals, which was great. Each evening the staff prepared little shows and during the day at the pool there were entertainers. They are very kind, respectful and hardworking. Tips is necessary and they deserve it. The beach is not too far, ~max 10 min normal walking and we could eat also at the beach restaurant. For us the vacation was complete and we enjoyed. Many thanks to the staff!

Josh Hoyal

This is a amazing hotel, with great staff. The food is perfect with different choices for everyone everyday. The pool is clean and the life guard is friendly and a good guy to talk to. Evening entertainment is entertaining and always a laugh. Highlight of the holiday is animation team as they are always around and interesting with the guests and having a laugh with everyone, truly genuine people.

Iuliia Levchenko

+ Overall its a nice hotel for a price we paid. The hotel is clean, food was good. Don't think you will find seafood and steaks every day, but it is some nice fish, meat and grill options all the time. Food is fresh and tasty. Nice food selection in beach snack bar. Really nice terrace by the lobby! - Big dislike for a music during the day by the pool.(hope Management do smth about it) Music is super loud and all day long. I haven't seen any party people guests, but many families with kids, so why to keep the music so loud all day, so guests couldn't hear each other and relax. -Bar is not good( almost everywhere in Turkeys all inclusive)Bartenders need some basic training. Two times asked mojito: 1st I've got with vodka, 2d with no mint... Just get your alcohol from duty free, that's what we will do next vacation ) -Entry in the sea is not suitable for small kids. We have a baby and we swam few times only. Rocks and getting deep very fast.

Collector of Countries

I stayed at Stella Beach last week, and I thoroughly enjoyed my stay with my partner. The food was plentiful and delicious, and the majority of the staff worked hard to ensure guests enjoyed their visit. The internal and external parts of the hotel were cleaned daily and thoroughly. That said, unfortunately, the only negative thing I can say about my experience was with one of the reps, Mike. I found him to be unpleasant, arrogant, and rude. When we spoke for the first time, he introduced himself as 'Magic Mike,' showing off in front of me, my partner, and two young German women. He returned later and disturbed me by stroking my feet while I was on the sun lounger, which was just strange. He also harassed us to buy bingo tickets and nights out in Antalya. Management should speak with him and ensure his behaviour changes. The other reps were super nice.

Peter Luca

Few notes: 1. Transfer from airport is good to manage early in the morning or during the night. There are no so huge traffic on the route so it should be quicker than during the day. 2. The hotel is small including the garden area. That is good; you can reach anything within few minutes. 3. Rooms are equipped just for sleeping; not luxury accommodation; but we had everything needed. AC was working well; side views from balcony was to the sea and nearby hotel. 4. Beach area was clean but I think just for swimming people. For non-swimming people was dangerous because of waves and steep beach. No refreshment service available on the beach. We came lately August and leaving early September; sea temperature was constant 30 C. 5. Pool area is great; animators did a great job; from 10am till 5pm playing music; running different sporting pool activities. Water slides are big enough for “lazy” holiday. Pool temperature was 32 C during the day; 30 C in the morning. 6. Garden area - small and regularly cleaned. Sunbeds randomly distributed in the area of garden. 7. Snack bar - having drinks but no snacks during the day. Lunch and afternoon cakes were available. 8. Restaurants- big variety of food and drinks; premises regularly cleaned almost in minute intervals; sometimes it was disturbing; but from management perspective perfect well organized. 9. Inside pool - fresh al least for us; constant 27 C.

ELITE rider

Well what can I say about this hotel..... 10 days of being here and didn't want come home... we felt like family by the time we came home.... Food.... if your fussy then may be not for you.. ( but that's turkey all inclusive) downfall was no toaster for breakfast lol us brits like toast with our eggs. And a bit more English food would help but we didn't go hungry... Beer... standard all inclusive .. Room staff location and hotel in general is amazing... couldn't fault them 1 bit. We have an amazing relation ship with gazelle the main man and what a bloke he will do anythingn to help your stay more comfy... The bar staff are amazing day and night. Animation team are absolutely amazing. Bob (from china) lol is a laugh a minute and will sit with you and chat no matter what time of day it is... The staff work hard all day and deserve some respect. Alanya is only a bus ride away... Eftalia village is 15 mins on the bus its good for shopping ( main Sunday for the market) and some good grub. Will go back again and would recommend to other people. Thank you for an amazing holiday From bob and family

Yusairaa Haqq

Definitely not a 5* hotel for sure ( travelled with family ) 1.hotel has a foul smell sometimes 2. All the hallway lights are kept off all the time it’s all dark throughout the day and night 3. Food is very limited I will attach pictures not much food that is tasty , very repetitive food. 4. All staff should be trained with safety precautions, INCIDENT that happened with my daughter cleaners kept constantly coming and mopping while we ate our meals and my daughter slipped and fell I think they should do all of this when the people are not present as it is not safe at all. 5. LOCATION middle of nowhere 2 hours away from airport 6. Room Cleaners are lovely and very kind and welcoming , however reception staff are not very welcoming and are all foreign speakers very hard to communicate with them 7. We wasn’t informed about any sort of events or anything about a theatre in block b ? 8. Some staff are very nice but very few more rude ones over nice I’d say 9. I was expecting a pool view as that’s what was advertised but we was given a very disappointing view , my kids was so upset with the view we got because they were excited for a pool view , we did try and resolve this but was told it was not possible . I don’t understand why the other side of view isn’t advertised. 10. Room service was good and fast 11. The service of WiFi is really bad in the rooms barely had WiFi. At all nothing loads only works well in the lobby 11. Overall i don’t think I would recommend or would go back

Hitesh Pankhaniya

Firstly, I would like to express my disappointment with this hotel. It should be removed from the 5-star rating as it was a big scam and absolutely disgusting. Our family had an appalling experience which ruined our holiday from the first day. Upon our arrival at 4 AM after a long journey, we were directed to a location outside the hotel that was never mentioned during booking. It resembled a student hostel and seemed like a tactic to push us to upgrade. After a heated argument with staff who hardly spoke English, they agreed to move us to our original booked hotel but demanded extra money for each room, which was clearly a scam and we paid as a helpless encounter. The staff were arrogant, crafty, and cunning, solely interested in making more money. Despite moving to the correct hotel later that day, issues persisted. When my wife requested help as the TV in our room wasn't working, the staff blamed us, accusing us of breaking it. They then locked our all family's rooms and demanded €300, threatening to evict us if we didn't comply. Feeling blackmailed, we reluctantly paid to avoid further trouble. The food was terrible, with repetitive and old dishes. Even the desserts seemed outdated, and the salads appeared unappetizing. We will not return to this hotel and strongly advise against it, except for the cleaners and waitresses who were the only commendable staff members. Also, the hotel is situated in a remote area with no markets nearby. The hotel is absolutely filthy and unorganized. None of the managers can speak English properly, which is surprising for a supposed 2-star establishment. It's no surprise that the hotel was empty, and the guests who were staying with us shared the same complaints and disappointment. If you wish to ruin your holiday, choose this hotel ONLY.

Project Change

The food was monotonous every day. Food that lost its attractive appearance (cheese, vegetables, salads, meat) was processed into other dishes served the next day. There was no seafood. Fruit was limited to such common ones as apples and oranges of the lowest quality. - On the fourth day, pears were added! Salads mainly made of the same vegetables. They usually differed in one ingredient or a different form of serving/cutting. This hotel, which promotes itself as 5 stars, lacked porcelain coffee cups, so guests were forced to drink coffee and tea from plastic cups! There were no special knives for fruit, so when I asked for a knife, the staff brought me a 21 cm chef's knife, with which I was to peel and cut an orange (!) Cakes were mostly made of the same product/mass and their attractiveness and variety was supposed to be based on changing the coloring in the cake. No juices squeezed from fresh fruit, which were replaced by water of unknown origin mixed with a red or orange substance from a dispenser. Stale bread served until supplies ran out. To sum up, the food was boring, unvaried, common for a 3-star hotel. Sauna - Theoretically, it was. Hotel Xoria Delux 5 stars has 2 saunas - one steam, the other dry. In the dry sauna, the temperature did not exceed 31 degrees Celsius. Pool - the tiles showed signs of damp and black mold. The drain grates were broken, which could have resulted in cuts or other injuries. Gym - the exercise equipment was located in a small room that looked more like a basement than a gym. The room was very poorly lit. The exercise equipment was not serviced, there was no place to warm up and stretch. The exercise machines were placed so close together that in some cases they significantly limited the range of movement. Dirty walls, crumbling facade. Children had access to the gym without parental supervision, which posed a risk to their health and life. The absence of hotel staff in this place shows ignorance and lack of knowledge in the field of safety and responsibility. Service - I was most impressed by the lowest-level service (cleaners and waiters). Managers solved guests' problems in a way that was profitable for the hotel, not the guests. The problem of the non-functioning air conditioning was not solved within 24 hours - as promised. When I asked again about the reason for ignoring this problem at 10 p.m., a service was sent, who entered the room without my consent and started checking the air conditioning during the night hours, without maintaining any personal culture, good manners or tact. All this in the presence of minor children. Requests to change rooms to another ended with the whole family being moved to a room with a high noise level both from the highway and the main hall by the hotel elevator. The cleaning supervisor entered my room without knocking and without prior announcement. When she saw that I was present, she left without a word. When asked why she entered my room without warning, she replied that she was "checking the cleanliness after cleaning her subordinates". Room - clean, tidy with a comfortable mattress. WiFi not working. Unfortunately the internet works very slowly or not at all. Hotel beach - devastated stairs at the beach entrance. Rusty posts supporting the sunshade. No lifeguard on the beach. The hotel is located in the immediate vicinity of the highway, which makes it impossible to rest due to the noise. On the other side of the hotel there is a mosque, whose prayers from the speakers will wake you up at 5:00 in the morning. This is not a 5-star room by European or Asian standards. I have a comparison, because I have been to both European and Asian hotels. This hotel only creates the appearance of deluxe. In reality, the whole thing deserves 3 stars and it is definitely not deluxe. I feel cheated and will definitely apply for a chargeback to my bank.

Andrew Hay

Been here a few days so far an amazing stay staff have been amazing very polite and helpful food has been great with a lot of variety at night so far breakfast been the same every day but good choice for every one looking forward to the rest of my stay here 😎🌞🍺

Vitalija Kaminska

This hotel is not 5 star. More like 3+ star. The food is 3 star. No WiFi (can’t even watch a film) only enough WiFi to receive a WhatsApp text. Entertainment only for kids(disco) 21:00-22:30. The toilet in the room (even after upgrading for €70 for the better one) leaked and after numerous complaints still not got fixed. As the weather isn’t great (first week of April) it’s shame they don’t think of indoor entertainment or anything to keep visitors happy. Really disappointed with this stay. Not recommend it.

life k.

The children's pool is cold. They put a wall instead of an iron fence between it and the big pool, preventing the hot water in the big pool from reaching. The hotel does not have a closed lobby, it is openly in the garden. The rooms are old, consisting of two rooms inside each other, but the air conditioning does not reach the coolness of the children's rooms. Morning, noon and dinner are not bad, but There are queues everywhere. It's very crowded. They only serve ice cream at meal times. There is a problem with sunbeds. You have to go early in the morning and put a towel on the sunbed. Otherwise, you won't be able to find it. The animation team is a complete disaster. You'll ruin your night. Staff In general, they try to help as much as they can. The ladies at the reception are friendly and helpful. 

Malic Cristina

Telling from the start, we are absolutely not a fussy persons, buuut: Have been many times in Turkey, but this hotel is the worst I ever been! The sea and beach are absolutely lovely, but the hotel insane is so bad! Staff are awful so rude and ignoring and working so so slow, huge queues for beverages or some food They even didn't clean the tables after people eating So once we bad no space where to eat, empty tables were a lot, but all dirty and nobody came to clean I really advice the managers to take these into account as it really will make so many people not to come anymore there! Food is the worst I ever had at a all inclusive hotel!! Tasteless and almost the same food everyday, very few selections with mean, and if there's one, huge queues and even not tasty. The staff for the evening beverages are also so rude! Actually all the staff are rude (only on reception are polite) The buildings are also old. Rooms were cleaned every day and the beach is amazing, that's the only good things to mention. It wasn't a cheap holiday, but wasn't worth a penny.

Omer Celik

We had a family holiday and had a great time in Armas Green Fugla. We booked 2 rooms. The staff was very helpful from the beginning. Ms Tuvana helped us with our booking and our requests for our stay. When I mentioned about my birthday, she arranged a welcome gift for our rooms and on my birthday, they again arranged a birthday cake and celebrations. It was a great gesture. The hotel consists of 3 storey small cute buildings. There are 2 pools with one of them having water slides. Kids love the pool and sea! They spent half of the day with pool slides. The sea is also fully sandy and shallow, best for kids! No pebbles or big rocks. Easy to swim and enjoy with kids. The restaurant is in the main building with a great selection of all inclusive food everyday. There is another bar near the sea and water slide pool where you can also get fast food and fruits all day. There are also several bars where you can get drinks. About the rooms, they are aged a bit but didn't bother us as the bed was good, air conditioning and shower worked well. Every room consists of 2 parts with a double bed in one part and a single bed and a couch (that can be converted to a bed) in another part. Animations are also great, there are different activities all day including kids center and activities there. Kids had a chance to do a t-shirt painting and during kids disco in the evening, they were awarded with a medal and diploma. Again, kids love it! There were different show every night. For my birthday night, there was a bubble party 🫧🥳 Overall, it is a great destination for a family friendly holiday. Definitely worth the money!

Ahmed Alghasra

I recently stayed at the Armas Green Fugla in Alanya and had a generally pleasant experience. The hotel boasts a great location with direct beach access, which was a major plus. The food was top-notch, offering a variety of delicious options that were truly enjoyable. The facilities were adequate, though nothing extraordinary. The room was fine, albeit a bit small, but it was comfortable enough for the stay. One downside was the drinks bar, which was constantly busy, resulting in long queues and limited drink selections. Overall, I would recommend Armas Green Fugla if you can secure a good price deal. Its prime location and excellent food make it a worthwhile option despite a few minor inconveniences.

OFFhead

Great hotel I'm really impressed, There is a little zoo here and the kids find it interesting (The animals also get to walk outside of the cage.) The slides here are also very fun and the Life guard does a good job there. The staff is very friendly and they understand English, russian etc. Although I'd recommend using more basic English. The food is great, the rooms are also great and They get cleaned every day. I wish the blankets wouldn't be so thin thought. They have a shop at the hotel and a spa. It's a great place to have fun and relax (:

Invalid404

-----DO NOT BOOK! PLEASE READ CAREFULLY----- I have experienced the five worst days at this hotel and don’t even think it deserves one star—more like zero. We arrived from the airport around 7:00. The hotel’s check-in time is 14:00, as the check-out time is 11:30, and they supposedly ‘clean’ the rooms until 14:00. However, we were already exhausted and couldn’t get a room because everything was fully booked until 14:00. My family and I had to sleep on the public couches, as if this were a normal practice! Approximately 20 families were waiting for rooms, and the lobby was cluttered with luggage. The butler was helpful in carrying our bags, though. The reception staff was terrible—disrespectful and rude. If I were the manager, they would have been fired on the foot. The food was also dreadful; there wasn’t enough variety, and the restaurant was extremely unhygienic. Long queues formed at the grills. On the tables, they used dirty placemats, which were wiped with a filthy towel to remove crumbs before being placed back. The forks and knives also looked unclean. Unfortunately, all six of us, except for me, suffered from food poisoning. I STRONGLY ADVICE TO AVOID THE OUTSIDE POOL! There have been rumors that it hasn’t been cleaned for days, and people, including children, have fallen ill. I even witnessed a child urinating in the pool while standing. On a positive note, the beach was amazing—the water warm and clear. However, our disappointment grew when we finally got our room on the 9th floor. It was depressing and far from clean. There was minimal lighting—only two night table lights—and the windowed door leading to the balcony wouldn’t close properly, causing significant noise from the traffic outside. The room had AC, which was perfect until you see its covered with dust. The bathroom was a total nightmare: the air vent was about to fall off the ceiling, it smelled like a sewer, the sink looked disgusting, and the shower head was broken. We didn’t have enough water pressure to shower, and we were even lacking shampoo until we complained about it. The toilet was also a nightmare, making me consider doing my business in a bucket instead. The rooms weren’t properly cleaned, and the beddings weren’t changed. The janitors were provided with a damp duster instead of a vacuum cleaner, and they used it to ‘pick’ stuff up from the floor. This building accommodates around 600 rooms with just three elevators across a total of 11 floors. Unfortunately, the elevators are extremely busy, smelly, and always full. Mentioning about the room again, on our way back from the beach around 18:30, we returned to our room to shower, only to find there was no hot water. We had to endure a cold shower with barely enough water until this was fixed 2 hours later! Frustrated, I went downstairs to the receptionist to complain about all the issues mentioned above. Their response was disheartening: ‘I can give you a different room, but you’ll face the same problems.’ The guy looked at me as if I were talking to a brick wall and later added, ‘You’ll need to discuss these problems with your agency,’ even though it wasn’t their fault that the hot water wasn’t working. Adding to the disappointment, the hotel charges for its spa services, which is quite unusual for an all-inclusive hotel. Additionally, there’s an indoor pool that remains closed due to the ‘hot weather.’ Frankly, the size of the indoor pool is laughable; they might as well remove it entirely and repurpose the space. Lastly, the hotel’s public toilets are places to avoid—the smell of urine is extreme, and the hygiene is nonexistent. Outside of this hotel, my first time in Türkiye was absolutely delightful. The beach, land and the people were wonderful, which is why I give the location a 5-star rating. However, if you have this hotel booked or are considering it, please be aware and consider finding a better place for you and your children! I hope this helps!

Azem Xhemajli

From the first day I noticed that they are not at all serious and correct with the guests. I had to wait for my room longer than I should have and in the end they put me in a room I didn't ask for. I paid for a sea view room and the staff played games with me. Then the hygiene was not even good in the room and bathrooms, the food is almost always the same. I was just not satisfied and will never come here again

Egle Sikorskaite-Narkun

I would like to express my disappointment of our visit in your hotel. We are visiting Turkey for the first time on holiday with friends who have been to Turkey several times before. We chose the hotel very carefully and hoped that the Raymar hotel (Manavgat) would meet all our expectations, but when we arrived we immediately encountered some problems: a family of friends with three children could not get a room until they finally got room 107, which did not even have light, a TV didn’t work , and the balcony could not be accessed because of the air-conditioning and the extremely strong noise, and they were told to call the sos, but the phone cable had been cut. The next day the room was changed to 252. Our family room, 510, was very dirty, the toilet was not cleaned, and there was hair everywhere. Hair on the toilet, you could easily see what kind of hair was there. The bottles of shower gel and shampoo was dirty and empty, we have not yet had them replaced, just a big bottle of something... the staff behave as if we owe them, even though we have paid a lot of money for this holiday and keep leaving tips for everybody (except the cleaning lady because we don't even see her, and the room has been dirty for a week now, they barely clean it...) they are not at the workplace, refuse to do drinks etc.. Today morning I wanted to bring soup to my son's room because he is sick and vomiting, but the worker who was standing at the door refused to let me, even though I saw many guests taking food to their rooms. Today my friend's child needed the hotel doctor to examine her because there was an unclear wound, and the doctor didn't even have the most basic salve. Our child is vomiting...we talked to other tourists and they are also vomiting and having diarrhea. All this because even the most elementary cleanliness is not observed. Very dirty dishes, toilets. It would be a great hotel, but you need to work with the staff or change it fundamentally because it serves, cleans, etc. It is definitely not a five-star hotel, I recommend you to look at five-star hotels in Europe and gain experience. We will definitely share this experience in Lithuania about your hotel in public. We also hope that the Turkish Ministry of Culture and Tourism, the Ministry of Health, the local municipality, and all responsible institutions will address the serious issues present at this hotel. We request that they initiate all necessary inspections and review the current licenses.

Steven Penny

I am not sure how this is a 5* hotel. It is not even close to a 2*. Everything here is absolutely shockingly diabolical. The food is extremely poor, unhygienic staff, including preparing food without the appropriate clothing such as an apron, hair net or clothes. And to top it off, the food is always covered in flies. Unkempt dining tables to sit and eat. Filthy cutleries and plates that has not been washed. And on top of that, some staff have a serious case of body odour. People were constantly complaining of allergic reactions and serious case of diarrhea. Only fruits that is normally readily available is watermelon as the other fruits are normally rotten. Almost all, if not every single toilet in the hotel is either broken, covered in faeces all the time and the bathroom smell is absolutely suffocating. You have to go back to the room to use the toilets which you can smell the blocked drains. Poor signage around pool areas, therefore alot of near drowning incidents where the regular staff would just blow their whistle, laugh or pretend not to see. No signs to even say the depth of pool areas especially drops from slides. The bathroom in the rooms are filled with mould due to wooden floor inside shower and water stains coming through from the other rooms. House cleanings will not change the beds unless you physically remove the sheets and they definitely does not sweep or mop so you have to wear slippers inside the rooms. Wear and tear equipment for entertainment and on top of that they will charge you to take part in some activities and poor grass has not been watered for months in the heat. Some nights the staff does not turn up to work so there is no one to serve drinks and staff does not seem to speak any other languages besides Turkish and Russian (which is not an issue but if you are in a so called 5* hotel, basic use of English for communication should not be a factor). Staff will even drink from your drink and smell if you try to correct them and start to laugh. 80% of the guest were Russian, again no issue but their level of rudeness, aggression and unawareness of others seemed to be blind eyed by the staff even when they push and cut lines, even kids. I honestly can say I have never left reviews on any platforms but this was shocking. I have travelled and stayed in numerous hotels even here in Turkey at least 5 times, in hotels such as Turah Prince World, which was an actual 5* hotel but this is really concerning that they are falsely advertising as a 5* hotel following new management overtake. The health and safety and basic humans rights really put people at risk. I am surprised there have never been any reports of deaths through drowning or even severe food poisoning. They are continuing to advertise themselves as a 5* hotel which I presume was before the closure and reopening. They are clearly using old pictures to advertise. I would strongly advise, do NOT book this hotel. It is false advertisement. And another incident was where faeces came up through the pool drains a few times and I informed a member of staff and no one came to shut the pool off or even evacuate the children. Only decent thing here was the kids clubs. Everything else mediocre, filthy and the smells! Absolutely shocking. Using IKEA placemats in a hotel instead of table cloth in a so called 5* hotel is something I have not seen ever in my existence of staying in any hotel. Completely unhygienic. Having to ask housekeepers to clean unless tipped, empty bins or even for toilet rolls. The horrendous decor and dark morbid lighting as they are clearly trying to save money but continues extort via false advertisement. I can go on and on.

ghita mezzour

I have never been as much disappointed with a hotel as this time. This hotel is an absolute nightmare. I don’t even imagine how can it be a 5stars hotel. The rooms were so small, old and noisy we couldn’t sleep at night. The food is terrible and very low quality my family and I couldn’t eat anything at the restaurant because of the dirt and my brother got sick. We were living a disaster for 5 days and it ruined our holidays. The staff couldn’t even speak in English. If you are looking for a place to relax I recommend you to stay far from this hotel.

Aqz A

We had a great time at this hotel and was very impressed. Our stay from start to finish the staff were very friendly and looked after us well. Value for money you cannot go wrong, they have all the amenities including a 24 hour bar, gym, sauna and steam room available. We booked 3 separate rooms which they gave us all next to each other which was a nice gesture. Rooms were very clean and everything was as it should be, rooms decorated and finished to a nice standard. They have plenty of entertainment and activities, games for adults and kids to play as well as a kids club so parents can enjoy time to themselves if wanted. A special thanks to Anil (waiter on roller skates) who was a great waiter and lovely host for us, always smiling and happy to help. The only thing I could pick on was that they should have more than 2 irons and a stand in each room or available separately for a 200 room hotel, other than this everything was perfect. Thanks again to all the staff.

Farah Faisal Khan

Avoid at all costs! Absolutely appalling service from the staff. We ended up leaving the hotel after the first night due to the hostile behaviour. Day 1, 3 members of staff came up to us and asked us to leave in under an hour with 3 children as the hotel management did not want us there due to complaints we raised about the rooms. We were locked inside with a technician as the doors stopped working and another room had no air conditioning, they could not move us or even downgrade the room so sent in a technician at 3am. When our provider questioned why they wanted us to leave they completely rejected what they said. Insulted us in front of other guests. Will be taking legal action against this hotel! If you fancy embarrassing yourself go ahead and book it! We have video evidence of the incident that occurred where they came up to us whilst we were having breakfast and telling us to leave. I’m happy to share.

Majid Hussain

We visited the hotel late November and the number of guest staying in the hotel were minimal but the experience of the staff and the facilities was fantastic. Hassan and the other staff members were always happy to help and despite being small number of guests they still made sure the choice of food was adequate and plenty for you to choose. I would recommend this hotel and if I am in alanya I would be happy to stay at this hotel again

Benhao L.

The staff here is always ready for help, however, maybe it is now the off-season, quite some staff are not well trained so they do not understand guests' need neither in English nor in German. The food here is very poor. The soup is thin, no freshly grilled meat. I was expecting a Deluxe experience, but the reality hit me hard... The sea view is unbeatable.

Martin Reader

Had a great time at this hotel. Food is ok. Entertainment in the evening could be better , but overall had an amazing time , made some great friends and would definitely go back ! The general manager as well is a true gent . Will do anything for you !

Sasha Sheehan

Checked out today, this place is great. Although it's quite far from the airport and city centre, everything you need is within the hotel! If you want anything else, a cab will be outside in a few minutes. The entertainment team are great, Mady and Fabio are the best people ever and we were sad to leave them! They made it possible for guests who don't speak the same language to have such fun together. The food is definitely not catered towards English people but why would it be? If you're in Turkey you should expect to eat turkish food. Which was also great! Our room was cleaned daily and you see people cleaning to hotel, poolside and toilets ALL DAY. We even saw a sign fall down and it was being fixed within 5 minutes! The beach is quite rocky as you enter the water but nice and sandy by the loungers. Oh and don't be fooled into going to Land of the legends at night... its just a shopping centre. In the day may be more fun. All in all, we'd definitely go back, and plan to bring our whole family next time :)

Rose Denvers

This hotel take it to a whole another level with every little detail it has. Good quality food, hygiene was alright but the service... It's beyond incredible. I would like to thank all of them seperately but the service staff in general were great. They were very caring,friendly, fast and neat. Literaly smiles were throwing in the air. They were the best part of our 10 days vacation. So a big thanks to the staff and the management but the biggest one is to the service staff and their chief🤗

Kamil Gregorczyk

Worst hotel I have ever stayed at, avoid at any cost. This is not even a 3 star hotel. Food served is not fresh, rather reheated lunch for evening meal. Drinks served are made out of powder solution, same with coffee. Kids swimming attractions open late, with a break for lunch, where adults have been washing their feet after coming back from the beach. No one supervisors that. The ice cream are only served in specific hours, where queues are horrendous. Same with the pool bar. Finding seating during meals is almost impossible. Tables are never dressed on time, and food is served cold.

Hard on the Gas “Lewisham” Gtboyz

Just came back from late vacation break. I’ve wanted visit turkey for the f1 race. Sadly I’ve not been so Lucky. But I’ve to got say this trip was amazing. Kudos to my Turkish (calico Maris hotel) host they know how to entertain and keep from access to the beautiful beach and amazing poolside accommodations. They truly know how to wow you. Most of the time going foreign places the food can be hit or miss. Surprisedly this hotel is really good as it had a good supply of food and drinks for both young and old. The staff while able to speak English surprised us as the can speaker polish and German and Russian also. The clients that I observed seemed to come from all over the globe. Views of the mountains are breathtaking. The rooms are very clean and maintained and very cool with A/C that are very effective at cooling the room quickly when need. So my final verdict is. I’ll definitely recommend you this hotel/resort. Oh just one more thing it is an all inclusive for food and drinks free wifi is included when we stayed. Do drop in and enjoy some Turkish delights..

BILLZ DZN

Amazing hotel, food is lovely, staff are friendly, very clean and overall good hotel to stay at. Only downside is the location, but it was not too bad, especially if you want somewhere just to stay in the resort all day.

Craig Jones

We arrived late at night and were told there was food available, but when we asked for a map of the huge hotel, we were told they don't provide one—despite it being spread across multiple areas with over 10 restaurants and 3 bars. After asking guests for directions, we were also told we couldn’t eat in the pub, despite others eating there. The room was disappointing—more like a 2-star hotel, with a tiny bathroom, hard bed, and loud music from the bar until 11 PM. The biggest issue was the air conditioning; it was centrally controlled, and one night it was set to 32°C! When we asked to adjust it, we were refused. The manager promised compensation but ended up lying about arranging a free massage. We even asked the spa manager if he had been in touch and he hadn't! Communication was terrible: we had trouble booking restaurants, couldn’t get a simple taxi to Antalya without them trying to charge us £100 return. We found one in the end for half the price online. We were charged for an alacarte meal at the hotel which we were thought would be free as compensation. The manager said he would be happy to compensate us with something in the hotel as we couldn't sleep in the room because of the 32 degree setting on the air-conditioning which we couldn't control. The kids' club was closed when we needed it, and on our last day, the manager demanded we pay the £40 for the meal and threatened to ring the police if we didnt pay. The whole experience felt disorganized and frustrating. We even had staff push in front of us for food. On the positive side, the grounds were beautiful, the food (especially at the beach bar) was good, and the pools were nice, though cold. But for a supposed 5-star resort, the poor service and lack of customer care made this stay far from enjoyable.

Erjo Llupi

Had an amazing stay at Dosinia Luxury Resort 2 years ago! The resort is stunning, with beautiful beachfront views and a relaxing atmosphere. The rooms are spacious and well-appointed, offering comfort and luxury. The staff is incredibly friendly and attentive, always going the extra mile to ensure a great experience. The pools, restaurants, and activities kept us entertained throughout our stay. Highly recommend for anyone looking for a peaceful and luxurious getaway!

Amy

It's in the mountains, at the beach AND in the woods. Pretty breathtaking really. We saw an owl one night! Caters for children fantastically well, even feed baby food jars. The foods good, always something that you'll like. The freshly cooked pizzas outside in the food court were my favourite, and the jacket potatoes by the beach are lovely. Not much to walk to locally in terms of shops, restaurants, but we went away to relax anyway so wasn't bothered about that.

Pretreece Francis

This hotel is lovely, very picturesque and fun, there’s lots to do and enjoy on site day and night - just short walk from the beach where you are also all inclusive and a short walk from some shops. The staff were very friendly and particularly our rep Levant who helped us move rooms from a crying baby and also took us to the airport to collect my sons case. He was always at hand with a smile in reception most days he made our stay run smoothly he was very attentive. There are so many food and drink points for adults and children (coffee stops, sweets/milkshakes , waffles & out of hours food and drink) they have really thought of everything, I’d say it’s perfect for both couples and families. The food quality was impressive too with lots of choice and always changing never the same thing I really couldn’t fault my experience would definitely return for that luxury experience. The rooms were always cleaned and fridges stocked we had pool view- There’s even a games room with PlayStations and table tennis and a gym/spa which we had treatments as a family .I never knew Turkish weather was still so good November ☀️

Tracy Newman

Rooms clean nice decor, some of the staff nice but not everyone seemed friendly Food basic not much variety. Had a nice jacket potato on one of the outside eating cabins in the sister hotel opposite. Few shops near by but nothing else locally in walking distance Maybe it's better more in season.

Ta

We enjoyed our stay in the Sense hotel. The duplex room was fantastic. The hotel was spotlessly clean, the food in the restaurant was great, many thanks to Yasin in the restaurant an absolutely brilliant waiter and a credit to the hotel The staff in the a la carte were also brilliant as was the food Many thanks to all the staff including the entertainment team, we especially loved the karaoke night we had an amazing time many thanks again for making it a special and memorable stay - After all you're my Wonderwall !!!

DJ VEYSEL BAYSAL

The Sense a excellent luxury hotel, all activity's was nice. Clean rooms friendly old guests and Personels, we know we are not in high Season but was cool night programs exactly DJ performance and Entertainment was really cool. I'm sure in High season will be more batter. We'll come again!

Jet Pettinger

Rooms and Hotel Facilities were nice. However service was unfriendly and mostly annoyed about having to do their job. Especially at the Bar & Buffet. On one evening the Chicken Kebab wasn't cooked properly and was partially raw.

Ron Chaudhuri

Amazing time, really enjoyed it. I was well looked after as a disabled person. Gizem was very helpful and entertaining. A little chilly in some public areas in winter, especially near the windows in the dining area. Rooms are excellent. Would come again.

Jana Samkova

The friendlines of the staff make this hotel really worthwhile to go. Good variety of food, which was very nice just the deserts look pretier than taste. Nice spacious rooms. The hotel was clean, well looked after, many areas where you can relax and you don't feel crowded. Close to the sea. I will definately come back.

Michael Bull

The hotel is really nice, has everything you need, great food, great entertainment, fantastic pools. The only thing that spoils it is the majority of staff are miserable. If you’re used to the Spanish or Italian hotels, then it’s a big shock struggling to get even a smile from people. A couple of staff members were friendly, as were others outside the hotel so it’s strange.

Lynn Gregg

First holiday in Turkey with daughter and family. Fabulous hotel, spotless everywhere, food choices amazing lovely room fun activities, gorgeous weather. Staff were lovely. Can't wait for next visit!

hassna bo

Just returned from a week holiday. We loved it, we went with a one year old and had the best time. The food is much choice, my son has allergies and they dealt great with that. Even if you move sunbeds or come later there will always be room. The personal is absolutely lovely! Always cleaning and nice, The beds are rock hard and we didn’t sleep well,

Aleksandra

The hotel was great, with plenty of attractions. There was a lazy river, water slides, themed evenings, and lots of pools, so it never felt crowded. With the sunbeds, it was like everywhere else – people reserved them for the whole week, but we always managed to find something. The staff was friendly. The food wasn’t to my taste, everything seemed to taste the same, but some people liked it. The surrounding area was a bit deserted, except for a few shops where the prices were better than at the bazaar, so I recommend shopping there. The biggest downside was the beach, where someone had poured concrete, ruining its charm. Other than that, it's a great base for trips.

Harrison

It's juts OK the showers where cold in your hotel the food wasent great and the people behind the bar where quite rude but the pools where good beds comfortable and lots of things to do for little ones such as football volleyball ball they have arcades and PlayStation also ping pong table. We also tried out quading and rafting outside of the hotel I would say it's only worth it if u like getting soaking wet and being wet the whole day I would never do this again because it made me very ill after but many thanks enjoy your visit

Petrica Gruman

I recently stayed at the Grand Captain Hotel in Alanya, and I can confidently say it was one of the best hotel experiences I’ve ever had. From the moment we arrived, the hospitality and professionalism of the management team stood out. Every detail was handled with care, and you could tell the staff genuinely cared about making our stay memorable. The food was absolutely exceptional—every meal was a delightful mix of flavor, freshness, and variety. From breakfast to dinner, the buffet offered everything from local Turkish specialties to international favorites, all beautifully presented. The chefs clearly take pride in their work, and it shows. Special mention goes to the management, who were not only welcoming but incredibly efficient and friendly. They made us feel at home and ensured that any small request or concern was addressed immediately and with a smile. Clean rooms, stunning views, a relaxing pool area, and entertainment every night—it really was the full package. I wouldn’t hesitate to return and would highly recommend Grand Captain Hotel to anyone looking for comfort, great food, and world-class service.

Maria Butzki

From the moment we arrived at the Grand Captain Hotel, we were enveloped in an atmosphere of genuine warmth and exceptional service. This hotel truly deserves every one of its five stars! The location is absolutely perfect. Situated in Antalya, it offers breathtaking views and convenient access to local attractions, making exploration a breeze. Whether we wanted to stroll along the vibrant streets, visit historical sites, or simply relax by the sea, everything was within easy reach. Our room was nothing short of luxurious. Impeccably clean, spacious, and beautifully decorated, it provided a comfortable and stylish sanctuary after a day of exploring. The attention to detail was evident, from the plush bedding to the well-appointed amenities. And that view from the balcony? Simply stunning! What truly sets the Grand Captain Hotel apart is its staff. Every single member of the team, from the reception to the housekeeping and the restaurant staff, went above and beyond to ensure our stay was perfect. Their smiles were genuine, their assistance was prompt and efficient, and they made us feel truly valued as guests. They were always ready with helpful recommendations and a friendly word. The dining experience was also exceptional. The hotel boasts fantastic restaurants offering a delightful array of culinary delights. The breakfast buffet was a feast, with a wide variety of fresh and delicious options to start the day right. Dinner was equally impressive, with expertly prepared dishes that catered to all tastes. The facilities at the Grand Captain Hotel are top-notch. The pool area is a haven of relaxation, with comfortable loungers and a refreshing atmosphere. We also appreciated the other amenities offered, which added to the overall enjoyment of our stay. In conclusion, our experience at the Grand Captain Hotel was truly unforgettable. It's a place where luxury meets genuine hospitality, creating a truly exceptional stay. We left feeling refreshed, pampered, and eager to return. If you're looking for a five-star experience in Antalya, look no further than the Grand Captain Hotel – you won't be disappointed!

Sharon Louch

Stayed here for 3 nights, basic all inclusive, room cleaning is virtually non existent and when they do come in they take all the towels, flannels away and don’t replace them, they leave the bins in the room full so everything is now overflowing as there is no where else to but rubbish, do not get no coffee in the rooms and it doesn’t matter if you complain to reception they just don’t care they say there is nothing they can do and they are minor issues. Health and safety in some parts of the hotel is shocking they have dark ramps everywhere and in the dark you can not see them as they are not highlighted while we was there 5 people tripped over the ramp in the moon bar and 1 poor lady had her toenail ripped out and had to go to the doctors and had to pay 300 euros to have the nail sorted out!, and again the hotel just doesn’t care and shrugs their shoulders. Entertainment all I can say is what entertainment??

Katarzyna Maron

The hotel itself is OK, bartenders, waiters are friendly,food is good . However, the general look is old and some areas not well maintained - like children's mini club and slides. Water in swimming pool during our stay was 16-18 degrees, barely anyone was swimming. Huge advantage is access to beach with clean,warm water, nice and friendly beach restaurant which was our most pleasant surprise. Greets for Moustafa;) The biggest minus for us was co-operation of Grand Kaptan with Holiday Expert. They are holidays representatives selling deals that don't exist, their opinion on google is 1,6 it's a shame we only checked it afterwards. They lie, they don't refund even after not providing what was promised and timely cancelation (due to not providing agreed service in Grand Hamam Alanya which is also cheats on customers) they use word tricks to sell under pressure and when troubles or complaints appear - they avoid responsibility. Grand Kaptan, please check who do you let into your hotel (holiday Expert representative) because they are influencing the atmosphere and opinion about the hotel in a very negative way. One more remark - capacity of a'la carte restaurant is not enough for all guests, even at the end of the season.

Natasja P.

My recent stay at the Grand Kaptan Hotel in Alanya was quite disappointing, with only a few positives to note. Here are some of the key issues that made my stay less than enjoyable: Poor WiFi Service: The hotel only offers WiFi in the lobby, and even then, the connection was unreliable and slow. In today's world, having free, accessible WiFi throughout the hotel is a standard expectation, especially for a hotel that claims to be 5-star. This was a significant inconvenience during my stay. Unfriendly Staff: The restaurant manager, along with several employees, were quite rude and unwelcoming. It was clear that the staff did not enjoy their jobs, and this lack of enthusiasm and customer service greatly affected the overall atmosphere of the hotel. Serious Food Safety Concerns: Unfortunately, we experienced significant food-related issues during our stay. We saw multiple guests getting sick, and my family and I also fell ill after eating at the hotel's restaurant. We suffered from vomiting and diarrhea for several days, which was both distressing and unacceptable. This raises serious concerns about the hotel's food hygiene and safety standards. Limited Entertainment for Kids: One of the main reasons I chose this hotel was for its advertised mini club and children's entertainment. However, there was a notable lack of activities for kids. While my children did enjoy the swimming pools and slides, the slides were only open during specific hours (9-11 AM and 2-4 PM), and the pool was closed for an entire day during our stay. This was very disappointing and did not meet our expectations. Not Truly All-Inclusive: The hotel fails to live up to its all-inclusive promise. Between 4-7 PM, there were no snacks or food available, and from 11 AM to 4 PM, the only snack option was flatbread. There were no healthier options such as fruit. I have stayed at many all-inclusive resorts around the world, and this was by far the worst in terms of food availability and variety. The One Bright Spot - The Spa: The only aspect of my stay that I truly enjoyed was the massage service. The massage therapists, Pebri and Dayu, were both kind and professional. Pebri, in particular, provided exceptional service with her firm, medical massages that were incredibly relaxing and well-executed. This was a highlight of my otherwise disappointing stay. Overall, the Grand Kaptan Hotel does not live up to its 5-star rating and certainly does not offer a true all-inclusive experience. I would not recommend this hotel due to the poor WiFi, unfriendly staff, serious food safety issues, limited entertainment, and lack of proper all-inclusive amenities. However, if you are looking for a good massage, Pebri and Dayu at the spa are fantastic. Nonetheless, the negatives far outweigh this small positive, and I would advise looking elsewhere for a more enjoyable and reliable vacation experience.

Evelīna

I spent my birthday at this hotel and had an enjoyable time. We focused on positives to avoid ruining our holidays. Although the rooms were not the most modern or new, it gave us the opportunity to spend more time outside, enjoying the fresh air and the sea. The view from the 7th-floor room was incredible, especially while drinking a Corona beer and relaxing on the balcony. The evening walks were amazing. However, I did notice that some guests, mostly Russians, were quite rude, reserving tables with their sunglasses, hats, and towels, arguing and causing issues with the staff and others. The cleaners didn’t come regularly and the reception was the worst I’ve ever experienced. They made us wait and even joked about it. After 40 minutes of waiting, we got angry and then they quickly took us to our room.

Seval Naim

We came to the hotel for 10 days. And each day was wonderful. We liked the hotel in general. The food is delicious, the hotel is spacious, the activity areas are large. We were very pleased. Especially the animation team took care of us individually. We start the day energetically with yoga. We have a healthy body with water gymnastics. The evening programs are fun. Our holiday was not boring at all, we are thinking of coming again. We thank the animation team. We love you Liz❤️

Lucia Zubkova

Hi everyone i will rate this Hotel only 1 start unfortunately. First when we arrived guy from reception take our luggage bring our staff , show us room and ask for tip but i am said sorry mate i am just arrived i don't have money because i am still no withdraw from cash machine. so he didn't want to leave until i am said leave. Room honestly so bad smell. Cleaner didn't clean this room properly only changes bags for rubbish , and towels that's. Empty fridge all the time. After when i reported we received some water and juice for kids after 2 days. Food every day same , nothing changes at all. It's not 5 starts hotel!!!. Never ever again. Dishes dirty. Nothing around only motorway everywhere you want go you have to call taxi and so expensive. Bar after 11 is closed.

mari bukia

Our family spent a week holiday in Armas Pemar Hotel and this was one of the best experiences in my life. Real 5 stars. Comfortable rooms, good air condition system, all rooms have a balcony and almost all rooms have either sea or pool view. The hotel is Ultra All Inclusive offering diverse food: meat, fish, pastry, fruit, cakes and drinks, including wine, juice, coffee. There is a beach bar at the sea where you can enjoy fast food and snacks like, fries, hamburgers and so on. In the hotel there is a lobby bar, a terrace bar a pool bar and the bar at the beach, offering diversity of fresh drinks as well as spirits (whiskey, cocktails, beer, energy) At the pool bar you can enjoy drinks right in the pool. Location is just great. Right at the sea with a private beach, sunshades and lounges. As for entertainment, there is a table tennis facilities and water polo facilities. Also water park working from 10:00am-12:00pm and 14:00-16:00pm. My special thank you to the guest relation manager Mrs. Manoni, the most amiable and adorable person❤️ All in all I would highly recommend this hotel to anyone. Will definitely come back again.

Svetlana Belavska

This is a wonderful place for family vacation. Various things to do, brilliant and harismatic animators. The food is good, everyone can choose a favourite dish for himself. Nice place for little kids to eat.

Natalie Short

We had never been to this part of Turkey before and so the hotel was chosen based upon its online reviews. I have to say it is lovley. We had an issue with our allocated room upon arrival but the front desk manager swapped us straight away. The food is good, yes all inclusive does get repetitive but there was something for everyone. I would highly recommend the Italian a la carte, gorgeous. Drinks were fantastic, branded spirits and cocktails. Special mention to cigarillo bar staff they were amazing and always remembered our drinks. Animation team are also in the go all day and night. We tend to not get too involved but the entertainment at night was good and the after disco in the bar was also good. If you are looking for a hotel full of English people then this isn’t the hotel for you, but if like us you are happy to mix them it is a beautifully located hotel on the beach front and a short walk into town. X

Jovana Arsenic

Me and my husband had an amazing time while we were there. The staff in every part of the hotel was friendly, welcoming and they wanted to help with everything we needed. The food was amazing, and even if we wanted, there was no way for us to try everything. Hotel is very clean, the beach also. Rooms are so comfortable, we were really satisfied with our stay. The beach towels are provided, which is amazing. Big shout out to the entertainment team, especially the Darts team, we had so much fun playing with them :) We are recommending this place 100%.

maky 70

Hotel at a good level, accommodation and rooms fully adequate. The food was tasty, you could always choose something, just after a few days the offer was repeated, but that week it is possible. I was just bothered by the collection of dirty dishes on the cart next to the guests who were just having a meal. A dirty cart does not look good on guests. Carrying leftovers between tables is also not pleasant. Another big shortcoming is the lack of sunbeds both by the pool and by the sea. You just don't have a chance to find a free sunbed after breakfast!!! Either you have to get up early and go get a towel, or you're without a sunbed. Only water is added to the minibar. Wifi everywhere within range and free.

Michaela Moravcová

Beautiful hotel! We were there for the second time and we would love to come back again😍

Charalampos Psathakis

Rooms were renovated, well maintained and cleaned. Food was also good and plenty. We were welcomed by the receptionist replying that they're busy when asked how they're doing back. Service was the worst, workers in all positions were working all day and night obviously stressed, grumpy and tired, barely speaking. We saw a waiter crying, another waiter reacting throwing utensils, a bartender reacting throwing ice in anger and frustration etc The beach is extremely small and busy, impossible to get a place unless you reserve one early before sunrise at 5-6AM The pool was dirty with algae growing, the workers would clean the surrounding area where the sunbeds were with buckets of water picked from the pool to clean bird droppings, cat litter and cigarette buds back to the pool. Cats were also seen in the restaurant and lobby littering. SPA services were extremely overpriced and we had to go through a whole sales pitch every time we'd get our beach towels returned, after a while we just kept the towels to avoid the pitch. Beverages were really low quality and bad serviced with no word replied back by the bartenders. Overall the experience felt like a scum of a 4 star hotel booked from ITACA as a luxury resort all inclusive but the standards were extremely low overall with bad service, and very low levels of cleaningness. The package of ultra all inclusive costed 1.7K EUR for 7 nights including flights. I would not recommend the place even if I was the one getting paid to go through this.

Lydia Murray

We arrived late in the evening and check in was quick, we were chauffeured to our room by a buggy which was great as we have younger children and the hotel covers a lot of ground. However on arrival at our room there was only one bed when we booked a room for 2 adults and 1 child. We went to reception and they didn’t end up coming for a good hour. The room wasn’t overly clean either as we found an opened sanitary product under the bed… The grounds are nice to look at and if you like animals there’s lots of cats and kittens that wander and play. The gardening was kept on top of and there is lots of pops of coloured flowers and plants throughout. The public toilets were definitely neglected and unhygienic, smears on walls and empty soap. The smell was off putting too as there is toilets right by the food court. There is multiple pools and slides in 2 of them, child friendly too. Pools weren’t the cleanest and had a lot of things floating around (tissues and litter) even early in the morning. Around the pool (especially with the biggest slides) was dirty and felt slimy to walk on. Life guards were sometimes distracted too! There was a lot of food options at each meal times with hand made pizzas at lunch times which I thought was a nice touch. Drinks quality could be improved- cocktails and coffee machines in particular. Overall, we did enjoy our holiday but we most likely won’t return!

Dennis Decker

The spacious garden with numerous pools and slides invites relaxation. The rooms are also adequately furnished. However, there are a few points of criticism: the duvets are too thin for cooler nights, and the towels seem a bit worn. The restricted opening hours for the pools and slides are particularly annoying. The staff, especially in the restaurants, give an overall unmotivated impression. Guests are often ignored, and the quality of drinks, especially the cocktails, leaves a lot to be desired. However, the food was quite good and offered plenty of variety. The well-organized events, such as the Oktoberfest, are a positive highlight. The beach area is also very nicely designed and offers a good selection of food and drinks. A major drawback is the towel policy. The daily collection and delivery of bath towels is an unnecessary hassle for guests and is handled much better in many other resorts.

Seb Ka

Really nice place for families and couples as there is few swimming pools you can relax by main pool or stay with kids by the other with water slides. Well prepared for kids with plenty of entertainments including evenings. Tasty food and served non stop. Really friendly and helpful staff. There is access to private beach also with pubs and restaurants belonging to hotel. They cleaning rooms every day and you don’t need to take your own towels as they offering beach towels for free. It’s always saving space in your luggage. I can easily recommend stay in this hotel.

deborah wellington

I take at least two holidays a year with my family and this would be my first time in Turkey. The resort was quite far from the airport as expected but the shuttle bus driver for Love Holidays was very pleasant. Arrived at the hotel and my family was split up to stay on two separate buildings. Travelled with my husband and 15 year old son and son was given a room in a totally different building. The receptionist was not friendly. Said he didn’t have another room and actually shouted at me when I said I wasn’t happy about the situation as the two rooms were booked under one reservation. I asked why I had reserved two rooms and also declare the age of my child on the booking only to be given rooms miles apart. I informed him I wasn’t comfortable but he shrugged his shoulders, said something in Turkish and shouted at me to leave the desk area. He said to take it up with his manager in the morning. It was 11pm at night so we accepted the rooms but my son stayed with us. We got to the bigger room and was met with a vile smell. The room smelled of poo throughout our stay. I believe the toilet water was sewage water. Unsure if the smell was coming from the drainpipe in the shower cubicle as well, but it was worse when in the toilet. I ensure the toilet seat cover was always down but this did not help matters. The AC was constantly left on to make breathing easier but then we got too cold as there were no blankets/duvet in the room/on the bed. I called and requested for some blankets which was provided but not without drama. Queuing for food around the pool was another bad experience. A lot of people gave up queuing up as staff took very long in serving. Staff didn’t smile and were not friendly. They did not communicate with guests and always wore a frown on their faces. Guests did not find them approachable. Not sure about other guests but my family and I always ensure we say our “pleases” and “thank you’s”. In fact, they looked upset most of the time. I wondered if they liked working at all or if they were treated badly by Euphoria resort. For a big resort, the buffet choices were quite disappointing. The restaurant system was quite disorganised compared to other resorts I’d visited. Expected lamb but the meat tasted like fish. Unsure what it was, so I didn’t eat it. If you go to the restaurant at the advertised time for meal, you’d have nothing left to eat. The restaurant always open about an hour earlier. When you get there, the hot meals are not hot. They were warm meals or cold meals. The omelettes and sun eggs were cold. This is my first time in Turkey and I had high expectations but I was left extremely disappointed and will never return to Turkey. My last holiday to Morocco at the Iberostar was superb. The staff were very friendly and accommodating. They actually showed an interest in their guests. They engaged our kids and got them involved in activities. We felt safe and happy to leave our kids around the resort. The food choice was so much better and you knew what you were eating. The Euphoria resort did not meet the expectations of a five star resort. Staff were not friendly nor helpful, food was awful, room was terrible due to the awful sewage smell, receptionist was incredibly rude and nasty. Can’t comment on the entertainment side of things as didn’t experience it.

Nilab Bakthiar

Please avoid this hotel, the staff are rude and speak no english and despite effort of using google translate they still refused to help! The room will remain dirty, hair in the sink, bin not emptied at all throughout stay. Food is mediocre, has no taste, and reservations to restaurants is done on the day and even so you have to chase the person organising so please be aware you can spend 3 hours doing your part only to be told it is fully booked. We were there 8 night and managed to go 1 restaurants after 3 attempts of multiple visits. My finger got infected, full of puss and they wanted to charge for a plaster, refused us to see the medic, nas a doctor I was ashamed to see people are forced to not have basic needs meet at this hotel! Absolutely the worst experience Ruined my holiday and absolutely waist of money and time!

Adrian Aleksandrov

A unique hotel, with a perfect staff, excellent rooms and a great location. There are simply no cons, you feel at home The rooms are cleaned every day, the pool, the beach, the sea are perfect, even the lifeguards are cool. Food is quite good, staff and service 10/10. the water is warm both at the sea and at the pool, and the sea is shallow. I would like to be here for years.

Mimico Mimi

hotel is clean and staff friendly, the food is not very varied, but certainly sufficient. the last 2 days the food was very nice. The male waiters are too clinchy and harass you everywhere which is a minus, they are too familial and won't let you eat or give inappropriate comments. the hotel itself in general is clean, but the pools inadequate, as we all got intestinal infections after swimming in the pool. we are satisfied with this hotel in general but will not choose this again because some of the staff were very incompetent and rude. The pool hygiene is also a minus. As for the food, reception, and room cleaning this was sufficient, but not above expectation. With the necessary adjustments, this hotel can be raised to a higher level, however we would not opt to book this hotel in the near future. Kind regards,

Chidchanok “Kim”

I come to stay here in February 2020 for 1 week. I bought a travel package from a tour company in Germany. I have many impressions about this place. Unlimited three-time buffet. Drinks, tea, coffee, snacks during the day. Lots of food and delicious taste. The staff are polite and friendly. Located in a convenient location to travel to other attractions.

Gods Google

would not recommend. a lot of strange german visitors who look like they eat a lot and think a lot less. the food looks not very tasty and the hygiene is very bad, my brother got a bad stomach just two days eating here. the animation program is annoying and very loud, rooms are ok but not the standard you wanna get for a 5 star hotel. i am never gonna come back here. stay somewhere else, a little bit less touisty, this way you can experience turkey and this wunderful country and people better.

Anna Lumbarska

This was my first time in an all inclusive. It was amazing. The service was perfect, everyone is super kind. Good entertainment and activities. Really clean and well fixed. They have good smoothies by the pool the vitamine bar most. I loved an iced coffee everyday, you have to try them there. Berat was the vitamin bar guy, made a friend for sure! He was nice and funny and made my and my friends vacation by the pool very fun. I 100% advise you to visit this hotel if you want to have a good well fixed vacation

Ula

This was in August 2024. It is a very nice place to spend your vacation there. The service is very nice starting from the lowest rank to the manager. Everything is well organized and buttoned up, I wish all places were like that. Best regards and thank you to all the staff ❤️

deni Taylor

This was our first family holiday. We were a family of 8 with ages from 6 to 20. The staff are brilliant, couldn’t do more for you. I loved the hotel and cleanliness. Our toilet had a bit of a funky smell but we didn’t mention it so not going to complain that it wasn’t rectified. Kids loved it, entertainment was on for both kids and adults and everything local was great too.

monica sunder

Wonderful all inclusive hotel for the family, food is good quality, rooms and hotel is very clean This is a family and child friendly hotel. We will definitely be returning, the children had an amazing experience. Very chilled and relaxed 7 nights stay. Staff are all friendly and very helpful.

andrew marks

Nice hotel but the location is quite remote, no bars or restaurants in the locality if you don't like the food you only have options of dominos, burger king or McDonald's. All inclusive but cocktails aren't included and start at €8 each! I saw in the description there was a BBQ at the beach bar but in 7 days we never saw this at all! Although they did some variations at the main restaurant at times. If you want to relax you can stay by the adult pool where the entertainment team don't bother you. The adult pool sees very little sun due to location between the 2 buildings. Around the main pool was lovely but got loud with the entertainment staff sometimes and we couldn't understand some of what was being said. And some of the management were arrogant towards holidaymakers. I wanted to say it's a great hotel and it could be but with the location and poor food selections I can't. I really liked the beach bar but an all inclusive resort that only serves beer at the beach bar and ice creams aren't free only in the main resort. I think as a couple you could make it work but I wouldn't bring kids again due to the food.

Jenny Schofield

I recently stayed here 21st to 28th September 2024 it was just myself and my partner to have a break from all the stress of work and home life. Up on arrival I was a bit disappointed until we walked through the gates and it was all beautiful 😍 the staff were all lovely very pleasant especially the bar staff and reception staff. We had our luggage taken up to our room. The facilities were great and we didn't mind walking under the under pass and walking down to the beach area were they had a swimming pool and sun loungers by the pool and on the beach. The beach bar could have a wider selection of drinks, as they only had beer or soft drinks available and I don't like beer very much. I prefer a rum and coke or a gin, but these were not available at the beach bar. And the snacks there could be more of too. Overall we had a pleasant stay and would stay here again. Thank you Jenny from Manchester

Nat

We stayed here as a family for a week in February. The location of the hotel is perfect very close to supermarkets, bazaars, shopping centres and the beach. We stayed in the bedroom for 5 people and to be fair it was quite small for 5. Our air conditioning also wasn’t working. Rooms were cleaned daily and new towels were given daily. The cleaning ladies were super ! All the waiters and barmen/women were so lovely, always cracking a joke and making sure everything is okay for you. However I didn’t like Mr. Muzzaffer’s attitude: we asked him if we can book the a la carte restaurant as part of our 1 week stay and he said there is no room and we went down anyways to see and the restaurant was 95% empty :/ not a good luck for the hotel as the restaurant is part of what we paid for. Breakfast, lunch and dinner and lovely always a bit of variation. The pizza in the pool bar was amazing - best pizza ever. We also made us of the spa during our stay the indoor pool and sauna was great. We tried Hamam with the massage and it was a very good experience for a very good price however after the massage we were constantly being asked and asked if we want more for more money which was quite annoying. The animation team could be a bit better. I understand that the hotel has mostly German visitors but dance nights etc. Should be inclusive for everyone. But after we said that more inclusive music is needed they provided it and it was an amazing night for all - nearly everyone was up and dancing. Overall we had a great stay :)

Boris Aleksiev

Very close to the beach, close to the mall, great outside pools. Great animators, speaking mostly German. Inside pool was not hot enough (in December)

Natália Ondrášková

The service was very nice and friendly. The cleaners were also great and always smiling. Well, as for the program, unfortunately it was very boring. For us the animators were the weakest part of the hotel. In other hotels, there was constant music and activities, and Hane Garden was already quiet at 11pm. We had the most fun with the waiters, they always tried to joke around and made our stay pleasant. Otherwise we would be really bored the whole time. Food was nice but I would appreciate more pasta and sea food. The breakfast were slightly weaker. But dinners and lunches were good. Sunbeds around the pool were always full so we had to woke up early to "reserve" some. That was really annoying to be honest. The location of the hotel is great and it's close to the beach and bazar as well. The hotel is more family friendly.

Nastya Ts

All was good besides the Internet. Wi-Fi is poor, always weak connection anyway. Not a good option for someone who has to work online or smth like that

Bjorn Wezendonk

Just the best hotel I come ther over more then 16 times End i whil keep komming there😊

Gergana Stefanova

Hello , we have been at that hotel with my family. During our holiday actually we didn't expect that we love this hotel very much , but because of the animation team it was just wonderful. During the day they have different activities. At the evening different show. It was really nice. Thanks a lot . Thank you animation team.

Anna Evl

A pleasant stay at the hotel. The food was served in a variety of ways, sometimes quite original. Everything was fresh and delicious! The waiters were wonderful, smiling and polite! It was nice to receive additional service when you didn't ask for it. The condition of the rooms is not 5 stars, but quite good. But I want to draw the ATTENTION of the administration to the birds in the lobby. They should be placed in a quiet corner, and not next to the acoustic equipment, where music and karaoke are played loudly almost every evening. In addition, not all types of birds can be kept together, they suffer in such a group! I BEG you, take proper care of the birds!

Катя

My wife came to your hotel for a long, quiet holiday. Every morning, the housekeeper friend was changing my bed. Even though I said not to change, the manager Emre told me to make a mandatory change, he said. I had to wake up at 8 every morning thanks to the housekeeping. The housekeeping manager, Mr. Emre, came, we talked and he did not help at all, he turned us down with mafia language. I couldn't understand whether we came to the hotel for a holiday or to be humiliated. Also, the food was good, the pool bar service. It was nice, everything was very happy except the cleanliness, but it is not a hotel we would choose again.

Joyeta Majumdar

I had the most incredible stay at Crystal De Luxe Resort & Spa! 🌟 The moment I arrived, I was treated to exceptional service and warm hospitality. The rooms were luxurious, spacious, and impeccably clean. The resort's facilities, including the spa, pool, and restaurants, were top-notch. The staff went above and beyond to ensure my stay was nothing short of perfect. I highly recommend Crystal De Luxe Resort & Spa to anyone seeking a luxurious and unforgettable getaway! ✨

Shefu Miah

An Unforgettable Turkish Spa Experience I recently visited a Turkish spa, and it was nothing short of magical. From the moment I stepped inside, I was enveloped by a sense of tranquility and warmth. The decor was exquisite, combining modern luxury with traditional Turkish elements – marble interiors, soft lighting, and intricate mosaics that instantly transported me to another world. The staff were incredibly attentive and professional, ensuring every aspect of my visit was perfect. I opted for the full Turkish hammam treatment, which began with a relaxing steam session followed by an invigorating exfoliation using traditional kese gloves. The sensation of having my skin deeply cleansed while surrounded by soothing steam was heavenly. The massage that followed was pure bliss. The therapist skillfully worked out every knot and tension in my body, using fragrant oils that left my skin feeling soft and rejuvenated. To top it all off, I was offered a refreshing cup of mint tea in the serene relaxation lounge, allowing me to savor the experience even longer. What truly set this spa apart was the attention to detail and the authentic ambiance. Every moment felt luxurious, restorative, and deeply rooted in Turkish traditions. It was more than a spa day – it was a cultural journey and a much-needed escape from the stresses of everyday life. I left feeling completely renewed and can’t wait to return. If you’re seeking a blend of indulgence and authenticity, I wholeheartedly recommend this Turkish spa. It’s an experience you’ll treasure forever.

Konstantin Guryev

IMO, this hotel definitely deserves higher ratings. Good quality for money. Friendly and welcoming staff, good room condition, standard set of food and beverages for this price category. Animation was nice too (we caught a foam party, plus live music in the evening). Beach was also very nice and comfortable (shuttle goes there every 15 minutes, so you don’t have to walk a dusty road last 50 meters, if that bothers you).

Cal Bowen

After looking at the reviews we were sceptical, and especially as we were originally booked at side crown Serenity but were moved due to the pandemic. However, this hotel is absolutely brilliant and we prefer it to how we imagined serenity! The staff are lovely, very friendly people. The waiter named Oktay is very attentive and helpful, great at keeping conversation and speaks very good English. Although it is a hotel with mainly German and Russian tourists, everyone is friendly and it’s an all round good atmosphere. The water slides are active for 4 hours a day, and are great fun and stable. Like any other hotel, we got up early to reserve sun beds, but even if you don’t you are still likely to find a few as there are 3 pools! With the pandemic, we were worried about the cleanliness before arriving, but the whole hotel is very well looked after and is cleaned regularly and room cleaning every morning. Lovely hotel, can completely see why it’s 5 star, would definitely return again !! :)

nata utiashvili

Who gave this hotel 5 stars? What do hotel founders and general managers do? I booked a room, paid extra money to get a good room. I went down and was taken to the 1st floor. When I asked what was the matter, they answered that all the rooms are booked. I am very interested in what criteria the sales manager works in the hotel. When a number is reserved, it must be reserved. And you should not reserve the reserved number to anyone else. The cleaner is a very nice woman. But as befits a 5-star hotel, it does not fit. As for the service staff. From the barman to the reception, they try to enter the relationship badly, they look at you badly, defiantly. Both young and old. As for nutrition. Great respect for the cuisine and national dishes of all countries. But when we pay such a large amount, at least a basic egg can be fried deliciously. Drinking is also terrible. All cocktails and beers are mixed with water. Whoever goes, take disposable food. At 11 o'clock the music stops. No fun

Mily Mullin

Stayed for 10 days in June. Room was spacious and clean with balcony overlooking the pool. The staff are really friendly and polite & the animation team are great fun. Make sure you hop on the free shuttle bus to the beach - lovely down there. Thanks for a fab holiday!

Yllka Zeqiri

I stayed at this hotel for a week with my family. The receptionists were very unpolite, at first we had some misunderstandings about the rooms but then we clarified. The rooms were okay with air conditioner and cleaned. The food was okay, various and tasty (with some exceptions). The beach is the best, far but the hotel bus goes there every 10 mins so thats not a problem. The outdoor pool was small. The indoor pool wasn't opened, they said its just for winter. The animation was awful. In general it was good but personally I wouldn't go again. Definitely not a 5 star hotel!

Fiza Iqbal

It been pleasure staying at this hotel. I would like to thank all the staff specifically Rabia has been so helpful and supportive towards my baby we enjoyed going to little play day nursery. Will be back soon

R L

This hotel was lovely!! I have just returned from a 10 day stay and had a great time. The hotel itself is very big including a spa(had an amazing massage) a shop, market, hairdressers and doctor all on site. The hotel is also on the beach with free sunbeds. There are 2 pools and 2 children’s pools, however water is FREEZING. The waiters were very friendly. The food was very nice, some things ie the desserts were the same every day but always a variety. Rooms were cleaned and fresh towels every single day. Fridges in restaurant filled with bottles of water so you never need to buy any. I would say the location isn’t great, not much within walking distance, however there is a bus stop across the road into Alanya Centre for 28 Lira (64p) I would definitely recommend

Ilgiz Abaidullin

Do not book this hotel through tour operators. Upon arrival in Turkey, they will simply inform you that this hotel is overbooked and offer a “better” alternative within this hotel chain. However, the so-called "better" option only looks good on paper. In reality, it will be a complete nightmare. If you find yourself in this situation, send an official complaint immediately about the overbooked hotel. The level of service, cleanliness, and overall experience provided by this hotel chain is far below expectations. Save yourself the stress and disappointment—do not trust this hotel chain! Response to the hotel’s reply: Dear Hotel Management, please review my comment again carefully. I did not state that I stayed at Labranda Alantur Resort. My intention is to warn others about the overbooking issues at your hotel. If anyone experiences this, I urge them to immediately file a claim and request a refund.

William William

The hotel is in an ideal location, close to Alanya with plenty to do and the hotel itself is set within beautiful grounds, of which are well maintained and clearly cared for. The hotel is very clean and the food is generally good- typical all inclusive buffet style. There are three pools to choose from, which is great because it means you can have space to be away from the “noise” of the main pool area. The baby pool near the spa is where we spent most of our time which was lovely and peaceful whilst also being fun for our little boy, due to the two small baby slides. The beach was lovely and we always managed to get a bed. We went on a family day out on a pirate ship boat run just round the bay in Alanya, this was a wonderful day out and I highly recommend for families. - The lifts in the hotel are not ideal at all for families or parties of anymore than two. - the animation team, unfortunately, were not to a standard that I would have liked; however, I think this is because this hotel is predominantly populated with German and Dutch guests, meaning that as the only British family on the resort, we (as a couple) and our two year old son were very much ignored, not encouraged to join in etc. - the lady who ran the mini disco and mini club was very lovely and worked hard to entertain children, however unfortunately the rest did not seem at all overly child friendly, which I would expect in a family resort. - we were there for 10 nights and ate in the main buffet restaurant every night, we were offered/asked for our drink order at the table on two nights only, the rest of the time, you had to get your own drinks, which may be normal for some, but not something we have ever experienced before. - the waiting staff were always hard at work and clearly very busy, when they did get a moment to interact with you, they were polite and friendly, however generally, there was very limited interaction between waiting staff and guests. -the rooms were nice, however the decor is outdated and I think they could do with a bit of a re-fresh. The hotel is beautiful and we had a lovely time as we made it lovely. However, I don’t think this hotel caters to English/British families and had I have known that prior to booking, we would have gone elsewhere.

Yalcin Gul

We have visited this hotel at first time berween the 28th. of March and 4 th. of April. and we have been enjoyed it very much. Service, food a the aproach of the personel were very friendly. Especially animation responsable Miss. Rabia helped us to enjoy and have good times.

Paolo Zennaro

I stayed at the Royal Garden Select & Suite Hotel for a week. The hotel is very large, the rooms are large, spacious and well furnished. The room and common facilities are cleaned daily. The staff has always been very friendly and helpful, especially the bartenders who work at the pool bar. The two restaurants are also excellent and offer a varied amount of dishes. The hotel beach is clean and can be easily reached on foot. For a relaxing holiday I recommend this hotel.

Antoinette Martin

Lovely stay at hotel Beach was a little bit dusty, not the usual type of sand. Also quite rocky. Food and drinks are nice, a good time had by all. 24 hour restaurant which serves drinks as well was well received. Shops nearby and across the rd. Also a shopping mall close by. 4 stars for location as it's a long drive from Antalya airport but we had a great transfer with a big TV in there!

Pavel Trávníček

Arrival at the hotel was rather disappointing. We got a different room than the one ordered. On the part of the front desk, it could have been dealt with more proactively instead of making excuses and bargaining some alternative solution to the situation. We would also appreciate some information about what is where in the hotel and some information about the hotel's operations. Fortunately the reception was the only weak point of the hotel. Several swimming pools and a water park with water slides (a bit incomprehensible limited opening hours) provide enough fun for the whole family. The sea is just a short walk away with a rough and rocky entrance to the sea. I deliver water shoes. Food and drink everywhere constant abundance, great choice. I won't rate the quality and taste, even in our family opinions differed a lot. Drinks like mojito, sex on the beach, tequila sunrise were very bad. They were made from syrups and had nothing to do with the original recipes. However, this is probably understandable considering the all inclusive hotel. What I rate above average is the availability of basic health care right in the hotel. Unfortunately, the free examination by a nurse at the hotel was not enough, so the hotel arranged a transfer to a nearby ambulance, where a doctor was available immediately and without waiting. After immediate treatment and improvement in health, they again arranged a transfer back to the hotel. Thank you very much for that. The hotel is clean, the staff is nice and friendly. I definitely recommend it.

Dorota Zagaja

We are staying at the hotel now. In my opinion the hotel is 3/5. Beautiful, clean and renovated place but…. The food is not good. The fries are dry and often hard. Spaghetti and "pizza"is strange. Sweet snacks on a breakfast are dry. Every day is the same on breakfast. Once time was seafood, today was turkish night- the worst dinner. I had on a plate a raw meat. The plus side is a wide choose of fruits. So.. My children want to eat only fruits and bread. But they don't want to eat something more. Water to drink is only from distribute. Everything is really cold. Cola - i think that it is mixed with water. Swimming pool with slides for kids- third day i feel much sand with gravel. None cleans swimming pool? Lifeguards don’t care, because they are often sit with phones and talk with other people.

Weronika Gołda

We would like to thank Ruslan from the Spa for the wonderful hospitality in the relaxation area. The package haki offered us met all the requirements . Salt scrub , oil massage , therapeutic massage is something wonderful . Ruslan is a very nice and friendly person. The ladies masseuses from Bali know their job very well, we warmly greet them Kadek and Nur

kale jaff

Where do I begin? Our first impression of the hotel was nice then got ruined by the blunt and unhelpful receptionist. We were 3 families The rooms were so dirty and old, we had no pillows or blankets on the bed. The room smelt of rotten egg and the smell would not go. The hotel is old and damp and has a bad drainage smell. The restaurants are very, very dirty, full of flies. the whole place is a shambles. The pool was full of hair The restaurant is filthy!!! Seats are torn and flies everywhere. Food is disgustingly The amount of rude behaviour we encountered from every member of staff in the hotel is crazy. I can’t name everything and every situation but it’s one of the worst hotels I’ve stayed in and it is not a five star hotel. I’ve never ever stayed in a place where people are so rude and absolutely don’t care about their customers satisfaction. The biggest mistake we made was booking this hotel I have said this to anyone I know don’t go there, to manger if you ever have time to red these you should be shamed by what kind of person and service you provide look after rudeness staff 🤢🤢🤢 if this hotel was located in any where in Europe I would call the police but there is no rule in turkey you are backing your people only 🤮🤮🤮🤮🤮🤮🤮

Maria Kostova

We initially came to Hotel Alan Xafira for a week and subsequently extended for three more weeks! The hotel is located in an excellent part of Alanya amidst the magnificent beaches and serene sea side, offering a mixture of leisure, entertainment, relaxation and outdoor activities. The Reception personnel was very knowledgeable and immediately assisted us in English. Consequently, the hotel services were executed in a timely, professional and with a positive attitude manner. The excellent climate combined with a variety of Turkish and international cuisine, the pool surroundings, garden options and the entertainment scene contributed to us having a very fulfilling, unique and unforgettable experience ! Furthermore, the hotel offers a series of options for guests during their stay including day city trips, outdoor activities and amphitheatre events. I am very pleased with the stay in this hotel!

Joanna K

I have a wonderful stay at this hotel. The service is excellent, with staff always friendly and attentive to our needs. The food is delicious, offering a variety of dishes to satisfy any taste. The hotel have a great atmosphere, and everything from the rooms to the facilities is well-maintained and enjoyable. I highly recommend this hotel for anyone looking for a peaceful and pleasant stay.

Uroš Nedeljković

Room was ok, but for the extra charge for the pool-side room... not worth it. Halways are not well lit. Food was very bland - many questionable stew like dishes, bunch of french fries, which seemed like the only fresh thing there. I am not sure how can someone mess up a chicken roast, please tell me? Even if you suck at cooking, you probably couldn't overcook the chicken drums that they are dryer than the Sahara desert. And talk about desserts... Just a waste of sugar and artificial crap. I haven't realised that baklava is made with peanuts... what a sin. Given that the food was a toddlers fever dream - fries, pasta, mash potatoes... you could expect something to go bad there. And it sure did. During one of the dinners, a kid got sick and vomited all over the patio. You would think, oh that's bad, kid got sick. Sure. But also, you would expect for the mess to get cleaned up. Haha, nope. Not until someone slipped on the vomit, did someone working there came to take care of it. And you would think to clean, right? Nope again. They created a WALL AROUND IT WITH CHAIRS. Interesting. Beach is to say the least an afterthough to this resort. Just sad. Pool is fine, but then again, I came to the sea, not the pool. Entertainment team... AHAHAAHAH! The programme starts at the exact same time, with the same song. You could tune your watch by the song that is playin. Sure, there were some variations with the activities, but my God, the same playlist everyday? And of course, you needed to pay for the wifi, like what now?

Emre Hasani

The hotel and rooms were good. Very few choices to eat and some foods had no taste in them. Very dissapointed in drinks… they were the lowest quality and we had to wait in lines for long time every time we wanted something. Shower water was so bad one night it was all yellow, the beach was very bad and full of rocks I suggest you only use the pool that was very good. Also what made our stay at the hotel great was the animation team they made sure we were never bored, with the pool games and parties so if I would ever think of going back there again , it would be only because of them .

Petr Olša

Our stay at Meridia Beach Hotel was truly excellent and met all our expectations. From the moment we arrived, we were greeted by a very friendly and helpful staff, which was just the beginning of a fantastic experience. We especially want to highlight the behavior of the restaurant staff, who were always smiling, courteous, and willing to fulfill any request. We also really enjoyed the animation team, which tirelessly worked to entertain guests and create a pleasant atmosphere. The hotel was very clean, the rooms were well-maintained, and the hotel environment was very pleasant. The food within the all-inclusive package was always tasty and varied. We also appreciated the wide range of drinks available all day long. If we were to mention any small downsides, we would have appreciated less pressure when being offered massages while borrowing towels. Also, the number of guests in the restaurant during the start of lunch or dinner was sometimes higher, but these were only brief moments and didn’t affect our overall very positive impression. Overall, we rate Meridia Beach Hotel as a fantastic place for an all-inclusive holiday, where guests can enjoy comfort, excellent service, and a rich program. We highly recommend it!

N & S

Awful hotel. This is not a 5 star hotel. Food was disgusting & made the whole family unwell. Drinks were cheap ie cola not Coca Cola & the alcoholic drinks didn’t taste as if there was alcohol in them. Snack bar food left out to festa in 26-30 degree heat everyday & flies around the food. If you are unlucky enough to be put in the apartments/bungalows which is not within the main hotel there are many stairs & slopes, the apartments/bengaliws are dated like something from the 1980’s & smell of sewage & mould. Never seen so many cats in a hotel before, even jumping up on the dining tables (gross). The main hotel rooms are better but again no where near 5 star & there is no kettles in the rooms. The hot drinks are lukewarm & the coffee tastes like hot chocolate. There is no free WIFI in this hotel, it costs 15 euros per device for one week. The entertainment is lacking day & night especially for adults. At night there is 30 minutes of dancing to the same songs every night for children, supposedly a disco. The staff are mostly rude, especially those at reception & their understanding of basic English is really poor. Be prepared to spend extra money on eating out if you want decent food that doesn’t make you feel sick or better yet, avoid this hotel like the plague!!!!

Vicky Nijdam-Nguyen

Oudated hotel who do their best to make sure you won't come back. We arrive late, the room shower was leaking water and making loud noise, bed broken, door to balcony can not be locked, but because it late we wait till morning to complain. Morning long queue, other people who speak turkish just jump in front speaks turkish and got help before us. Wifi expensive, for 7 days we have to pay 13 euro per device. With a family with 3 kids we have at least 5 devices. They try to make money out of everything, like to use a luggage scale 1 euro per time, eventhought not much it is just annoying. Restaurant food always the same everyday, like fighting for food, if come too late nothing left to eat. They have gym but underground no windows no airco, machine old and not working. No icescream half of the holiday because 'the season is over'.Employees only smile to people who tip and grumpy on who don't. Our kids was ask to get out of the indoor swimming pool because they are 'noisy'. Aren't we at the family hotel? We visited october/november, the outdoor pool is ice cold, contrast to advertised 'heated pool'. The only nice thing about the hotel is the location, next to the private beach, and walk distance to local bazaar. Many guests told us this is the worst hotel they ever been to, denitietly not worth 5 stars hotel as they advertised.

MNS DALL

The room was ok. Tv had bad reception Looker wasn’t working, after few times complaining no one came to fix. Food was average, lot of vegetables options, very few meat dishes. The food plates wasn’t very clean. Lot of free snacks and drinks available almost all the time. No Iron, so be mindful, no free wifi. Pool, beach and evening shows was great Spa is only free between 12-2pm

Gina Malik

Planmytour downgraded our luxury 5* holiday to Meriden beach hotel after bankruptcy. No where near the same level of service we expected. All self-service, most things you need to pay for even though its all "all inclusive " utter crap place.

Derya .C

This Hotel is amazing, the food is delicious, the service and staff is very nice and the Animation Team is very funny and great. We met much new friends and the Beach and swimming Pools are awesome. This Hotel deserves 5 stars and we will come back!

Anna Maria Ralea

An exceptionally good hotel! The staff is very professional and friendly, the location is beautiful, and it’s a 10 out of 10 experience. The rooms are very clean , and overall the level of cleanliness is very high. The food is amazing and you have a big variety of foods and sweets. We went there multiple times not just once so I think we can share a sincere opinion about the quality of the hotel. Thank you, Litore!🩵

Алексей Шойму

We stayed there in August last year. The hotel is beautiful, very good location. The food is tasty and varied. The beach is good, the only problem on the beach is that people from different other hotels come and take the sun loungers of our hotel, so you don't always have a place to sit closer to the sea. Also, the reception assistant named Ali is unfriendly, he will never be interested in your questions, the hotel should find another person for this place. Overall, the hotel is good, we will come again.

Naseem Begum

Excellent Hotel Brilliant service better then what I expected definitely recommend and would come here again, I have been Turkey before but never had this experience.

Jack Khan

Very good hotel, service was very good and all the staff are really nice. They have very good music and halal drinks.

Matthias Vogelbruch

Great Stay with Excellent Food and Animation Team I had a very enjoyable stay at this hotel. While the building and facilities are a bit dated, everything was clean and well-maintained. What really made the difference was the amazing food and the fantastic animation team. The meals were varied, fresh, and delicious every day. The animation team was incredibly friendly, fun, and full of energy – they truly brought the place to life and made the stay unforgettable. Overall, a great experience – especially thanks to the people who work there!

faro

The resort is beautifully kept, with a warm and welcoming team that makes you feel right at home. The rooms are spacious and comfortable, though the bathrooms could use a little updating. There’s a great variety of food and drinks, offering plenty of options to suit all tastes. The pools and slides are in top-notch condition and provide endless fun! The beach is lovely, with plenty of loungers and shaded areas. It’s a bit rocky, so bringing water shoes is a smart idea. There’s no shortage of activities for kids, and the animation team is friendly and engaging without ever being too much. The hair salon has a fantastic team that really goes above and beyond! We had an amazing time and look forward to coming back.

Anna Monar

Very beautiful hotel, it's our first time in alanya , very clean room and pool and very nice views , the food was good and the drinks top , big shout to the entertainment team special Mr Chiba and he's beautiful team very friendly and helpfull Full activities and night programme was amazing My kids very happy to injoye the kids club activities, the girls very carefully and helpfull Mini disco at 20:30 very energetic from the girls thank you so much for Good holiday And big shout to our best friend Chiba the entertainment manager recommended the hotel for us We will come back soon as possible

Andreas Berger

Very Good hotel lovly Animation ( Mimi , falta , Tiiii , ) and Chef chiba parfct Mini desco with (Chef kid club Alina )

Jonas Petersen

Very good hotel special is the animation hut up to mimi

Girmachew Getnet

This year our vacation in Turkey is wonderful, we stayed at Horus Paradise Luxury Resort Hotel which is great with many excellent services like rooms, restaurants and swimming and many other amenities, we love the great services everywhere, the beautiful architecture and the historical Egyptian art paintings, the place looks great. Thanks to all hotel team and especially Ms. Agnieszka for her wonderful care.

Md Hoque

I would have given 0 star if I could. feel sorry for the owner. What a nice hotel with a beach but reception people will ruin it. While I checked on the 25th of October early in the morning, I had a very bad experience with the reception guy ,he was actually bell boy. All of the reception people rude and not helpful. This resort has no entertainment for kids and adults as well. No heated pool. So book it if you are only for eat and sleep also food is not good.

Alina Maria

Do not expect any luxury or paradise things, as the name says "paradise luxury" is sooo far from any lux. So, in this "luxuryous " hotel ,you will have no liquid soap, no shower gel, no slippers, no nothing....just bring them from home. Also bring your own inflatable, as there are 5,6 for all the slides, and you can only go once, and then have to give it to someone else. Also expect almost zero baklavas....they bring only at dinner, something like 2 trays, which finish instantly. Expect loooong waiting time for pancakes and brezels. Almost no Air conditioning in the eating area.also expect: no bananas whatsoever, no croissants, no donuts, no puff pastries...only some undefined, tastless pastries. Only water in the minibar...no custom mase omelet in this "5 *" hotel...never ever again here. The only food thing ...the sea, which is not very abrupt..

PMGS M

A very nice hotel for families. They have various swimming pools for adults and children, with or without slides. Exit to the beach from the hotel garden. A huge restaurant with different food every day. It is a good and cheap choice for what it offers. Very nice staff. But the small businesses in the hotel, like shops, have too high, exaggerated prices, as well as the shops and restaurants outside the resort. And the fact that wifi has to be paid separately is a minus.

Adrian

Generally, the hotel beach and sea was perfect for us and kids! All others not so well. 2 adults with 2 kids. 6 and 2 years old. The hotel is far from the sea - about 5 minutes with a stroller. The road is somehow difficult for the stroller. On the Western part a power generator? was working 24/24, not very pleasant at night, due to noise. Room cleaning is very superficial. Food was medium to low. Seems to be more oriented on Turkish clients. Our kids ate only pasta, rice and fries all 6 days. The meat menu during the day must to be improved, at lunch it was fine. The desserts and fruits were delicious. Hope they will improve the quality in the future.

Eva Pieckova

Location is great by the sandy beach, good food but can get crowdy and air con in main restaurant stink from dump Often long queues if u want something from grill or outside cooks Aquapark only open 2hr in the morning and then 2 in the afternoon but still lots of kids climbing and sliding down creating danger for other pool users- lifeguards often couldnt care less to watch pools. Rooms in main building were ok, enough storage space, big balcony with hanging lines, but bathrooms needs updating. Also floors can be moped more frequently and bedding was changed only once per whole week stay. Would I ever return? No thanks

Ilgiz Abaidullin

I do not recommend choosing this so-called "5-star" hotel. If your tour operator changes your booking due to overbooking to this hotel, claim your tour immediately! The staff at this hotel are extremely rude. The room we were given was dusty, and the bathroom had dangerous mold. I reported the issue to the administrator right away, but their response was to clean the room and offer a room change in 5-6 days—basically at the end of our stay. They finally removed the mold from the bathroom after three days, during which I had to repeatedly visit the administrator to demand action. However, the dust in the room remained throughout our stay. Other services were just as poor. The fridge was stocked only on the first day, and no water or drinks were replenished afterward. The hotel advertises 11 swimming pools, with one designated as adults-only. However, this is misleading as children were allowed in the adults-only pool. Despite multiple official complaints, the administration failed to enforce the rules or rectify the issue. Additionally, I strongly advise against buying anything from the hotel shop, especially cigarettes. Prices are significantly higher than in the EU. It’s much better to shop outside the hotel for fairer prices. I am extremely dissatisfied with my stay at this hotel. My previous experiences with smaller hotels in Turkey were far superior.

Harut

We been Belek Antalya many times at past, we stayed last August booked 3 Rooms all dirty, bathrooms are leaking water to the room we placed towel to stop the water, not enough parking avaiable no vallet service you need leave the hotel and re enter to park employee entrance under the trees and half mile away, one of the room we booked A/C was not working, the other room there was no water, common areas extremely hot, breakfast inside no A/C outside bugs,mosquitoes and smoke (getting ready for lunch grill), food is terrible dinner inside hot outside we were covering our foods with napkins to protect from bugs, pool is filthy we decide to walk to the SPA its pretty far left end of the hotel about 10 minute walk and no suprise sauna is not working, and many more... When I went to the reception to complain one of the hotel manager was nice person he said "Our hotel will start renovation end of the season" he apologized about all. I told him we are leaving and next morning we left.

Maciej Repeta

You like eating the same food everyday? Look no further! The breakfast is the best thing here, but for lunch and dinner you will find the same things everyday. There is also a snack bar that serves food untill 02:00am which is good and not common for any hotels but it serves the same food every day. The snack bar advertises kebabs, tortillas, pizzas, tacos, skewers, etc. But all you will get is burgers (beef apparently), baked potatoes, chips and spaghetti. Everyday bear in mind. You would think that in Türkiye a hotel would serve a kebab at least once. 10 days here and nothing. Also there is very little meat in the dishes, ratio of 1:8 so if you are a meat fan, get ready to be disappointed. Overall the hotel looks nice, its clean when walking around it and nicely kept but a massive downside is the food.

Ece Nisa Fidan

Amazing place. Beautiful view and nature, great help from staff. Rooms were comfortable, food was amazing and snack bars were not full which was wonderful. Tea times were so fun. I also want to mention Ms. Selin, who helped us really nicely and professionally at the reception. She really was the highlight of our vacation and I'm not exaggerating one bit. She helped us about everything we asked and she was very sweet, professional and helpful. I especially want to say thank you to her and if i plan to come stay at this hotel again, my eyes will look for Ms. Selin. I recommend this hotel everything was amazing!

Pat Kennedy

Great hotel for families and golfers, staff are amazingly friendly and helpful. Rooms and facilities in the rooms are very good. Nice beach although chilly when we were there. Outside pools were big and surrounded the hotel, but indoors not really good enough for swimmers only families. Food was a good selection, plentiful and cooked nicely. Bar staff and waiters were very attentive and constantly checking you were ok and drinks a plenty. Customer service and reception are also great and plenty of staff to help everywhere. Transport to and from golf courses we couldn't fault, Airport transfers spot on.

Noraldin Taha

I had bad experiance in this resort Tge service is bad and the stuff are tuff and not feindly The resturant has no much optins ans they recycle the foods for more than levels. If you asked more than one egg you will find the team rejection. The beach is far and you have to walk more than 15 minuts. The most worst service you will find it in the Spa, specially with the Tawels keeper he is tuff and not gentle. One important recomendation this hotel is not qualified for the Families with children maybe will be suitable for singels I think this was the worst experiance.

Denitsa Angelova

This place is impressive. I I can for sure say - very hard working people. What I liked: - For sure architecture and gardening. - The place is very clean. - Night shows were entertaining, I loved Cappadocia party. ( " Meow Meow, Bye Bye" ) - Plenty of choice if you are a foodie ( Absolutely many sweets ) - Water park zone. ( The boy working there was always smiling and polite) - Mini bar 🍸 ( it's cool that you always have cold drinks in your room, and everyday we had new one ) What could improve: - Quality of drinks ( coffee quality for example) - Daily games around the pool. ( With best intentions I hope you get as many 5 stars reviews, because this hotel is good)

Ellie May Smith

This hotel all I can say wow we have been to a few other hotels in and around Side and this tops it for us. We're English atmosphere fantastic quality of selection of food fantastic, staff amazing. One staff in particular has been fabulous not just to us but upmost welcoming to everyone. Could not go out he's way any further to ensure happiness. This gentleman is Fabio anyone coming here give Fabio a huge recommendation he deserves lovely lovely man in Entertainment team.

Andrew S

Me and my partner have only returned from vacation. Start with the room, clean no problem there open curtains to a pool view which there was none due to a massive parm tree blocking the view. 1 curtain receptionist was really nice helped us get a new room which was great. The rest of the reception staff were very rude not interested in English guests. Food okay but not the best for a 5 star hotel. This hotel is catered only the German guest the staff will serve them first as they did to me on many occasions. Night time entertainment none at all for guests with out children, no adult entertainment. There's some nice things but too many bad bits to this hotel. If you new me I don't do reviews normally but to any English people thinking of booking this hotel please do your home work on it. We went to the crystal sunset 7 mouths ago this hotel is 💯 times better in every way. PEOPLE PLEASE BE WORNED

Santosh Gedam

This property is under construction, so there are construction workers, and we found it inconvenient to move around the limited open space. They gave rooms in the neighboring home converted hotel rooms. So coming to the hotel facility was not smooth. Service quality was poor. I asked for toiletries multiple times, but they could not supply them till the end. They promised a welcome drink when we checked in in the hot and humid afternoon. But even that promise they conveniently forgot to keep. A bed sheet was stained, and I brought it to the notice of the manager. But chose to do nothing. The swimming pool, badminton court, and TT are the pluses. They showed premium room images but gave us deluxe rooms, which was disappointing. They insist on an upfront balance payment at the time of check-in. I found it professionally not a welcoming behavior when we are checking in with family members. During the night, there is no one on the property to listen to guests' urgent needs.

Sven Smts

The best hotel I have stayed in Turkey. Clean, rooms of sufficient size, with a balcony, good food, a large selection of food, very friendly waiters. The hotel has its own beach strip, which is alternately sandy and rocky (depending on the tide). The water on the beach is clean. The beach and also by the pool have their own bar, which also offers meals and drinks. Nearby water sports center by the sea. If you wish, you can enjoy various attractions for a fee. 100% recommend and would definitely visit again.

Mateusz Mółka

I'd be keen to give 4 stars but air conditioning doesn't work and it's really humid in the hotel room which isn't good at all when sleeping. Also there was no entertainment at all during our holidays, the only alternative to have some fun was to go to Manavgat City or Side, the bus there was super cheap though. Otherwise it's a really nice hotel! Lovely beach in a walking distance, restaurant with great food, friendly service. I had a great time there but I'd not come back until they fix the air conditioning... 🤷‍♂️ The best thing about this hotel is food and service

Miss C.

I am currently in the hotel and I have two opinions: One opinion is that I am totally annoyed with the hotel. Since our arrival (Monday) I have complained 3 times and told that our room stinks. I mean it really stinks and the only solution is: we should leave a room key inserted so that the ventilation is constantly activated. From a 4-5 stars Hotel I expect a higher standard. Our air conditioner is making noise and the solution is "we should close the connecting cables from the bedroom". So again from a 4-5 star I expect a higher and better standard. The second opinion is that the waiters and cooks are really very friendly and helpful. From this motivation is missing something in fer lobby. The lines are not just written, it's really serious. After years of travel (Thailand, Bali, Singapore, Mexico Dominican Republic, Cuba, Portugal and much more) I can say for me the conclusion: once ok but not again and that is a pity. The hotel has potential....

Eriola Ismajlaj

The stay was amazing, the host-welcome, the atmosphere, food, staff, and also the hygiene and safety of the entire hotel. The beach was calming, relaxing and very beautiful! We are planning on spening our holidays always on the HEAVEN BEACH RESORT&SPA! We enjoyed it so much!

Robert van Dijken

This hotel is almost a fantastic place to be. The entire building is clean and tidy. Staff is very polite and helpful. The foods are good and there are plenty of activities. The biggest reasons to not go here anymore is the nights rest. The beds are not very comfortable. But that's just a personal issue. What is a great problem is the amount of noise during nighttime. There is no hotel policy about noise. I've been sleeping very bad waking up from screaming kids in the hallways, doors slamming and even music being turned on by the stage at 2am. I'm so sorry but this hotel should put some more attention to securing it's guests nights rest.

Gosia Szeremeta

The kind of location and room I was hoping for. I was there wish a 3 year old and it was great. The walk to the beach was nice and easy. Very good food options and entertainment although too late for my little one. The only things I would complain about is about the music at the pool area, it was tool Loud ( one speaker was just by the paddling pool), too much of German Schlagers😂 and the room was not well insulated as I could hear every flush of water during the night 🙈

Anoop Sasi (Kichoos)

The Hotel was Amazing and we got the room with a beautiful view of sea and lake. The service was good by the cleaning staff as they were very helpful. At the restaurant the Breakfast, Lunch and Dinner served by the team was brilliant with care and served fresh. Swimming pool was very neat inside for kids even for outdoor. Bar service available at any time as per them however when we checked in didn't get the service as it was too early in the morning. Other than the Bar service was good. The location of the hotel is good which is even five minutes walk to Beach and they have a hotel service by the beach with Bar and Drinks. Money wise the SPA seems to be bit expensive. Gym area was good but they have to do equipment services as the equipment was not used and bit rusty. Hot air room and Sauna was available. Sauna need to be checked by the team as the steam was restarting bit delayed. Bit hard to get Transport from outside hotel. Public mini bus is there and taxis available after 10 minutes walk or to get taxi to be called from reception. Overall it was good for kids and family as they really enjoyed stay.

Paul lubbock

My 2 daughters and wife went over Halloween 2024. Best. Hotel. Ever. The food was a great variety of traditional dishes every day and both pools were good. I'd recommend you go to Antalya because it's amazing. Although Bosphorus next door were too loud with music until 11:00pm.

klea duka

I just left this resort. I am disappointed in everything. I expected more because it claims to be a 5-star hotel. I don't suggest you go. in the pool all around there are no pieces to avoid slipping. my 15-month-old child fell. food was the same every day, stale. the sheets in the room were not washed, the towels were all dirty stains. shower water had no pressure. the chairs that the children sat on were never cleaned. there was no activity. I do not suggest it.

Danielle Rasmussen

Nice atmosphere for families looking for a beach vacation. The resort offers many options such as yoga, water polo, beach volleyball, nightly entertainment. They also have kids crafting and activities available. The pools are nice and we found the beach nice as well. The staff were friendly and helpful.

Nastya Pocatilova

We had a very pleasant stay in the end of September 2024. Very beautiful and well-kept rooms and hotel territory, tasty food (we were supsrised with fish and seafood served every day) and good amenities for children (we traveled with 1 year old infant). For kids hotel provides a cot, it has baby food (kind of a soup-cream, pureed fruit, yogurth, juice, milk drink and you can always find what to serve for the child from "general" dishes), mini club for kids after 3 years and a playground outside, separate pool for children. This place is very nice for families with children.

Tom Byrne

My girlfriend and I feel that our experience was a well justified 3, maybe 4 stars. The hotel staff are friendly and most speak a good amount of English. We went in August during the 6 weeks holidays, so there were quite a lot of kids, and it felt very child and family oriented and not many quiet spots to relax without children. The animation team was excellent! I feel bad for not remembering their names, but they did a great job being energetic and happy whilst trying to entertain everyone all day all week, for the 2 weeks that we were there.

Sandra Staikunaite

Hotel is very good, the service staff is excelint, the bartender Servet left a big impression, he was so kind and helpfull, he gave us a lot of information about all programs in this hotel and mixed the best contails ever.

Svetlana V.

Staff is very friendly, cleaning every day, green garden around, big territory, safe for children, food was good, but not big variety selection. Compared with previous experience in Turkey, this is not a 5-star hotel, rooms are equipped with showers, rooms are small, furniture and design are old.

Aleksas Bogdevičius

To begin with, this hotel has most of the features you would expect from an all-inclusive stay - free breakfast, lunch and dinner as well as free drinks at the bar, but the quality of the food and service was horrendous. The food was not tasty and sometimes even disgusting, the tables were not being cleaned regularly, and usually we couldn't find any cutlery to eat the food with - we would have to go ask the personnel, many of which couldn't even speak basic English. Lots of services at the hotel also required extra fees, such as the spa and arcade, which was definitely not expected in a ultra all-inclusive hotel! Some of the free-to-use facilities seemed abandoned, especially the fitness center, as half of the equipment was not working there! At the bar, the quality of the drinks varied quite heavily, depending on who was making the drinks, suggesting a lack of training and inconsistent standards among the staff. The main positives for me were the big outdoor pool as well as the daily concerts and performances. Some of the employees in the hotel were friendly and helpful, but I couldn't say the same for all the staff. Overall, I would not recommend staying here and I won't be coming back.

Ugnė Jagminaitė

The stay at Crystal Paraiso Verde was disappointing to say the least. Starting from the food (which on the surface seemed to have some variety) was terrible, especially lacking in vegetarian options. The labeling of the food was lacking as well (and some options that did appear vegetarian from the first glance were in fact not). The quality of the service was lacking as well. It was hard to communicate with the staff as they mostly spoke Russian and the ones that did speak English were few so overall communication was rough. The cleanliness standards of the hotel leave something to be desired: the food/dining were downright filthy at times, our hotel room bathroom was unclean as well. Despite being an "ultra all-inclusive", many of the services in the hotel (spa, arcade room, restaurants, photographs, etc.) were not free, and frankly overpriced. Some of the employees were obnoxious and wouldn't take no for an answer. Overall, would not come back or recommend this hotel to anyone.

Gabrielle Oliver

i had such a wonderful time staying at this hotel. the staff, cleanliness and location is all absolutely brilliant. the animation team are so so wonderful, i loved every second that they were around. the games and activities that they do with the guests are so fun and they are overall very friendly. the service is quite fantastic! however, there was one girl, the bar chef called Gülçin (i believe) wasn’t the friendliest, i think that her customer service and attitude needs some work as she lacked sincerity. overall, such a lovely place to stay and will definitely be back in the future!

bRk E

Pros: Ambience for every mood, variety of drinks and meals, good personnel, reasonable prices, Cons: Dirt of the dishes, noise of the loby We love Crystal Hotels. This hotel was marvelous about many things. We stayed in October. Also the OctoberFest was gorgeous. Beach is very well and big. There are grand shades.There are some trees on the beach. Open air disco at the beach is very nice. Beer garden is very nice. It is by the river under the ocaliptus trees. Great ambience. Personnel is super. There is a silent pool for adults. The loby design is too bad. There are no sound islations. All the noise gets bigger and bigger. Children yells, laughs, walks, music all of them destroy your head. And the worst part is the cleanness of the dishes. It was very hard to find a clean plate or glass. There is a real big problem about their dish machines, or the detergants, or the cleaner personnel.

Ste Hubbard

Service at the hotel is great, all the staff are really friendly especially the waiters. Our room was cleaned every day with the bed made nicely. The food is fantastic especially for an all inclusive we really have no complaints about it. There's a huge variety of entertainment with singers, shows and activities throughout the day however the entertainment team could put in more effort when hosting pool activities and socialising with guests. Overall a really good holiday and excellent value for money.

Helen Henderson

Location beautiful, Things to do on site Incredible. Staff were fantastic, friendly, helpful and wonderful with kids. The kids club was good. Plenty parks. Beach is beautiful. Spa was wonderful. Pools were a bit cold but was early season. Photographer on site wonderful and very well priced. The beds were uncomfortable. Duplex room lay out doesn't make sense. Single beds down stairs (kids meant to sleep) double up stairs not great with little kids wandering around... Food was diabolical!! The worst food we have ever had. Undercooked chicken have me sickness for 2 days of my trip unable to move from the room. With a small child not great at all. Heard around lots of people had ecoli around same time as our stay. Poor choice with food options. Not a lot for kids choice wise. Breakfast is terrible. No toaster on 1 of the days. If it wasn't for the food we would absolutely book again as everything else was wonderful. Except for the beds. But hotel definitely needs to look at the catering side of things.

Darren Milles

Absolutely fantastic experience at Club Turan Prince World! From the moment we arrived, we were impressed by the beautiful decor and the overall atmosphere of the hotel. The cleanliness throughout the resort was impeccable, and every area felt well-maintained and welcoming. The food was a definite highlight – such a wide variety of delicious options, always fresh and beautifully presented. There was something for everyone, and every meal felt like a treat. The hospitality was second to none, with friendly and attentive staff always on hand to help. A special thank you to Hakan from guest relations, who went above and beyond to make sure we were always looked after. His kindness and attention to detail truly made our stay even more memorable. This is a fantastic hotel for the whole family – fun, relaxing, and perfectly run. We’re already looking forward to coming back!

Jorda “J. F.” F.

Our experience at Club Hotel Turan Prince World was absolutely wonderful, made even more memorable thanks to the outstanding assistance from Hakan at Guest Relations. From the moment we arrived, Hakan went above and beyond to ensure our stay was perfect. Always polite, incredibly professional, and consistently following up, he made sure every request was handled promptly and with genuine care. His dedication to guest satisfaction truly stood out—nothing was ever too much trouble. It’s rare to come across someone who takes their role so seriously and delivers with such a warm, personal touch. A big thank you to Hakan for making our stay exceptional!

princess consueala bananahammock

Room is immaculate. Food is lovely. Hakan from guest relations is always there to help when needed. All staff are so friendly. Lots to do in resort and surrounding areas. Highly recommend. Place is lovely as is the staff 😁 Review written before all 4 of us came down with food poisoning 🤢 have seen a few reviews from people who stayed the same week as us and they became sick also. Not good!

Aby McGarry

I travelled early April with my 14 year old daughter and her best friend. We booked a two bedroom duplex with balcony and garden view which was perfect because it afforded the girls (and me) some privacy. The rooms, all other buildings and grounds were spotless and cleaned daily. The food was amazing - loads of choice - something for the everyone and the location amazing - right next to the sea. Just be aware that it’s quite a long transfer time from the airport though if you fly into Antalya. Special thanks go to Hakan who went above and beyond to ensure we were happy and well cared for.

Samuli Lehmus

All around amazing experience. From the moment you come to the driveway and see the Rolls Royce's on the parking lot, and the very attentive staff that welcomes you in to the hotel. We arrived early and were able to leave our luggage effortlessly to the reception and spend our day by the pool. We checked-in at around 2PM with Murat (who was a complete gentleman) and he was able to get us an upgrade to a sea view room. The rooms and the whole hotel was just renovated a month ago, so everything was brand new and shiny. The view was spectacular - you had the whole pool area, ocean and mountains before your eyes. There's 4 different pools and the pool bar has quite nice selection of tasty food and drinks. The hotel also has one of the best gyms I've ever seen in a hotel, Turkish and Finnish saunas and couple of restaurants which were pretty good too. The breakfast buffet.. where do I even start, wide range of everything and very tasty. Very attentive staff that makes sure you have enough coffee, tea, juice, whatever you need. Would 100% recommend! Big shoutout to the big chief Murat at the reception!

T G

We are repeated customers in the last 4 years. We really like the hotel and surrounding area. This time has been bit challenging due allergic reactions to chemicals from recent renovation and ongoing paint jobs. Managers have very supportive to solve strong chemical smells, but these strong smells from new paint and materials are really challenging. Furthermore, restaurant food got better. However, service needs a bit of warmup to go smoothly after the renovation.

Qudsia Noor

we absolutely loved our stay here. The staff is so polite and accommodating. They let us to do a late check out too. The rooms are cleaned and water and tea is restocked daily. The food in the hotel is decent and most of it more affordable than food outside the hotel. The private beach and pools are super clean with attentive staff and fresh towels, there really feels no need to go out of the hotel. The location is good too, close to lots of eateries and a short cab ride away from Konyalti. All in all, a perfect hotel and I hope to visit again someday.

yıldıray yavaş

Let me start by saying: I truly love Akra. I won't list all the things I enjoy about it, because there are many — and they're the reason I keep coming back. I'm writing this review not to criticize, but to highlight a few issues in the hope that they’ll be addressed, especially if other future guests experience the same. 1. Lack of clarity regarding extra guests in suites: This has happened to me more than once. There seems to be confusion among the staff, and policies change depending on who you ask. It gives off the impression that decisions are being made on the spot, which makes guests feel uneasy — almost like you're being tricked. Last year, I was told that up to 3 people could stay in the suite and use the Chic Lounge without limitations. But when friends arrived, this became a problem. This year, once again, I got a different answer. A consistent and transparent policy would help a lot. 2. Excessive communication from staff: We received 2–3 phone calls every single day, and today it reached a breaking point — the phone rang four times in one morning. I unplugged it, only to have the bathroom phone keep ringing. When I answered, it was simply someone asking, “Is everything okay?” Unless I’ve specifically requested a wake-up call or assistance, I don’t think this is necessary — this is a hotel, not a wellness check service. The same goes for room service: if no one answers the door, try again later or come in if authorized, but please don’t knock repeatedly. Some guests may appreciate frequent contact, but others (like myself) prefer a more minimal interaction. I believe recognizing this distinction should be part of excellent guest service. 3. Water pressure: When paying for a suite above standard rates, you expect small but meaningful comforts — one of them being strong water pressure. It may sound minor, but it really impacts the overall experience.

Sarah Shabbir

Akra Hotel has a very ideal location with good restaurants and carrefour within walking distance and a 10-15 minutes drive to the old town. Super friendly, helpful, and accommodating staff, in particular the manager Mr Ahmet. The breakfast spread was outstanding with a wide variety of options. The only disappointment was that beach access was unavailable and this was not mentioned at the time of booking. The hotel advertised having 4-5 pools but only one was open and this was also not mentioned at the time of booking. Barring the issues mentioned above, it was a good experience.

Tadej Mayer

It's not a 5 star hotel by European standards but that's not what I expected. It was an enjoyable week, the beach was nice, good food for a mass tourism hotel and two pools to choose from. I think you get a lot for the price and wold recommend it

Romina Mir

The animation team is the best. Especially Beste, she is a very energetic and authentic animator. She completes all of her tasks perfectly with a lot of enthusiasm and is over all very reliable. She is able to work with all kinds of people and is always making sure that every client has the best experience possible.

Nikolai Berdunov

Very bad experience with excursions: - Hamam: 30min drive one way doesn’t worth of 15 min hamam + 15 min massage - Ormana tour: you spend 5h in the bus, the rest is 20min for old house (nice), 10 min boating in the cave, lunch below average. Rest of the time you wonder in your own. - Alania tour: not done yet, but tied to cancel 1 place due to old lady sickness they asked the proof from doctor. Outrageous 😡

Marek Z

Great animations and animation crew, especially Chico Kaan (the Tarzan boy ! :D) Room - A/C worked only 1h and after that it goes OFF Mode. Told reception to fix it 2 Times but nothing happend... shame there was no body lotion in room what is standard in 5* hotels. Food tasty but not much to choose and quite the same every day. At lunch b-mars could be fulfilled instead closed and empty. Alcohol - great and 24h. Pizza best i have ever eaten in Turkey.

Alex A

Went for 7 nights on 22 August. We were very pleased with everything. I was reading some of the reviews before we went and I was quite skeptical until we arrived. The rooms were clean, fresh bed sheets and towels every day, very nice food, desserts and fruits. The gözleme cooked on order by the lady beside the pool bar were amazing. The night entertainment suitable for all ages. A special credit for Yilmaz at the pool bar for his kindness and attentive service. A very respectful young man, always happy to help.

Behnaz Naderi

We stayed at this hotel for six days for a holiday. It was a luxurious and beautiful hotel with excellent service, and the staff were very friendly, especially the Persian-speaking employees, Ms. Mahsa and Mr. Yashar. The rooms were spacious with a nice view, and the recreational areas and activities were good. However, the food quality could have been much better. For those with pets, there are some really nice spaces designed for them.

Evie Whitehouse

We have just got home from our holiday here and wow! This is the best all inclusive we have ever been to, nothing is too much trouble the staff are the most caring kind people going above and beyond especially with my son. Even though we came in January everything was amazing. The food the entertainment was amazing and there was lots to do despite it being the winter. This hotel is a home away from home and we was extremely sad to leave. However we are looking at booking again for the summer. This will now be our go to holiday. Thank you so much for looking after us we can’t rate you enough!

Hamed Mehdipour

Dear [narvana] Management, 👎like one star hotel👎 I am writing to express my dissatisfaction with my recent stay at your hotel. I had high expectations based on your advertising and reputation, but unfortunately, my experience did not reflect what was promised in any way. Firstly, the cleanliness and hygiene standards were extremely disappointing. When we arrived and entered our room, the bedding, including the pillows and sheets, was far from clean. They were visibly stained and looked unkempt. This was completely unacceptable, especially for a hotel that claims to maintain high cleanliness standards. Moreover, the bathroom facilities were in poor condition. The shower was broken and could not be used properly, which caused significant inconvenience during our stay. Additionally, the spa facilities, including the sauna, jacuzzi, and pool, were either not working or were poorly maintained. This was a major reason for selecting your hotel, and the fact that these amenities were unavailable was very disappointing. The food and desserts were also of very poor quality. They were not fresh, and the overall taste did not meet expectations. Given that meals are an essential part of the stay, this added to my dissatisfaction. Considering these issues, I would not recommend this hotel to anyone. The service and facilities were far from what was advertised, and it was not worth the money paid. I have taken photographs and videos as evidence, which I am prepared to share publicly to ensure that other potential guests are aware of the reality of staying at your hotel. I expect a response to this complaint and would appreciate if you take immediate action to address these issues. It is important for businesses to provide what they promise, and I hope my feedback leads to improvements for future guests.

Tanya Aswad

The staff were quite racist towards me, I travelled with my friend from Scotland, who also noticed the staff ignored me when I asked about the Japanese restaurant to be booked in a few days. They literally ignored me. They gave me bad looks at check in. The bar staff also were quite standoffish with me. The breakfast, lunch, dinner staff serving other people but our table. Wouldn’t recommend if you are black.

auckwads

The only good thing I can say about this hotel is that the food was really good and the restaurant staff were polite. Also, the gentleman bartender at the Irish pub was absolutely amazing – friendly, professional, and knew how to make a proper drink. The entertainment staff were super nice and welcoming . Sadly, that’s where the positives end. First off: NO AIR CONDITIONING. Despite the website clearly stating the rooms are air-conditioned, there was none. Zero. Nada. Instead, they gave us a loud, fan that just pushed the hot air around. The fan was new but just not helpful. It was unbearable. Combine that with a swarm of mosquitoes — and I mean swarm — and you can forget about getting a good night’s sleep. I left covered in bites. Plus the beds were also rock hard. How is that acceptable in a place that pretends to be 5-star? The DJ was a complete joke — loud, obnoxious, rude, and totally incompetent. More interested in hearing himself playing music. He killed the vibe. The hotel is crawling with incompetent, careless management who don’t care about your comfort or your concerns. We were charged 40 euros for a 12-minute transfer to the airport — with no receipt and zero transparency. That’s more than double what we paid to get to the hotel in the first place. This place clearly thinks tourists are walking wallets. We paid an outrageous 100 euros for a late check-out — and even then, they kept us waiting until the last minute to confirm it. It’s like they were deliberately trying to mess with us. This is NOT a 5-star hotel. It’s barely a 2-star disguised under a flashy name. There were no international guests, barely any staff who could communicate in English, and the entire place feels like it’s running on lies and gimmicks. If you’re a foreigner from a European country , good luck — you’re nothing but a target here. Taxis and shops nearby are in on the scam too — constantly trying to rip you off because they know the hotel or the police won’t help you. Honestly, Antalya is a tourist trap masquerading as a luxury resort. Do. Not. Book. Save your money, your sanity, and your vacation. This hotel is a disgrace to Antalya’s tourism scene. Never again. STAY AWAY.

Eamon Aziz

We have had an amazing stay at this hotel! The weather has been great and the staff are AMAZING! Zehra from animation team went above and beyond and our two children absolutely adore her! I have coeliac disease and the hotel have made gluten free meals every meal with a message direct to guest relations to order set meals! The grounds are immaculate and the pool areas are clean and well looked after! The water park and slides are great! The small waterpark is heated which was a great help in April! We will definitely return.

Aishwarya Arun

I’ve stayed at many all-inclusive resorts in places like Spain, Malta, and several Asian countries, but none have come close to the experience I had at IC Hotel Green Palace. Everything about this resort was outstanding—thorough, fast, and seamless in every way. Let’s start with the "all-inclusive" concept. When they say all-inclusive, they truly mean everything—from bottled water and the mini-bar to poolside service, beach amenities, outdoor bars, and restaurants. We didn’t spend a single penny inside the resort, nor did we feel the need to step out for anything. The way they take care of their guests is simply amazing. From early morning to midnight, food is always available. They offer a regular breakfast, extended breakfast, snack bars, dinner, and even late-night dining. So whether you’re an early riser or a night owl, there’s never any need to rush—you can enjoy everything at your own pace. The staff deserves a special mention. Incredibly professional and efficient, they ensured there was never a delay in service. Over our five-day stay, I never came across an untidy area—the cleanliness and attention to detail were impeccable. And let’s not forget the facilities: the waterpark, the beautiful beaches, countless pools for all age groups, the spa, Turkish hammam, sauna—everything was included. I’m definitely returning to IC Hotel Green Palace. This has been the best resort experience I’ve ever had. A must-visit destination—highly, highly recommended!

Lucia Hargasova

Absolutely amazing service. I am blown away but the care and services of this place. First of all, meeting point for our family is never easy. We have high expectations, and not all have same budgets so finding something that that ticks many boxes isn’t easy. But this place has it all. First of all huge grounds with amazing beach. Spacious area with many pool, bars, cafe, restaurants. Slides, tennis, ping pong you name it. Buffett isn’t my way of going about life but they have something for everyone and I truly appreciate the fresh fruit and salads. The drinks are incredible, quality choice and very fast service: they simply go out of the way to meet you. I can’t believe how they make money it’s just eating drinking non stop which again is not my preference but whoever loves the all inclusive concept has to be impressed. I also think even though rooms are small and so are bathrooms they are clean and we had rooms on ground floor at the back and it was very quiet. I have eaten more of that delicious Turkish home made breads that I should have. But other than that I am going to leave happy and rested and all of my family members agree. Oh and Haman it’s just such an incredible surprise and the massage is best Massge I have ever had!

Mehdi Daneshvari

We stayed at IC Green Palace with our child and had a very good holiday. The hotel is perfect for families, especially with kids. Our child loved the kids’ club, water park, swimming pool, and the alcohol-free kids’ disco — lots of dancing and fun! The food was tasty and fresh, and there were many options every day. I have just two small suggestions: 1. Please consider adding natural juice to meals, so kids can have healthier drinks. 2. The customer care team should respond faster. We had a problem with our bathroom that was not fully fixed, even though we reported it a few times. Besides that, everything was great. If you're going on a family trip, this hotel is a fantastic choice!

Alona Levkivska

Amazing Experience – Warm People and Great Atmosphere! I had a wonderful stay at this hotel! One of the best parts of my vacation was meeting the amazing friends who work in the animation team many thanks for Ashley and Gülşah – they were full of energy, always smiling, and made every day more fun and memorable. The warm welcome I received from the staff, especially the guest managers, made me feel right at home from the very first day. They were always attentive, kind, and genuinely cared about making sure everyone was having a great time. Thank you to everyone who made my vacation unforgettable. I’ll definitely come back again!

Salma Richani

One of the best hotels in Antalya , the staff is very professional, helpful, and friendly.The food is amazing you can find all kinds of food u want. Rose Guest relation is so friendly and helpful. The pools are huge and always clean, and the view is amazing

Alexandra Wolde

I came randomly without booking . Took a risk . Wow, why I shouldn’t make my best 1st choice.its amazing booked all inclusive.. I must admit head chef Mustafa was absolutely brilliant. And the manager,in fact all the staffs are great. Simply the best experience!

Double A

We had a 4 night stay at this hotel in Oct 2024. Everything went well from customer service, pools, entertainment and the remaining facilities available to us. The only aspect which lets the resort down slightly is the food. Plenty of options available but in my opinion it was low on quality. Positives were the spacious and modern rooms, spa and wellness centre has some great people there, beach wasn’t too far away, cleaners can be seen all the time, pools and entertainment were good too.

Elizabeth Ekekua

Warning! Don't recommend this place. Went here with my 3 children (1 daughter and 2 sons) When we had arrived, They literally left us to go and put our suitcases upstairs. We only ate their food once and it was seriously cold. One time, one of the staff went to our room without any permission. I locked the door and couldn't open it back. My oldest son who is 11 years old, tried opening it back but couldn't. So i had to call one of the staff to go and fix it and that was when we realised they had broke the door. Horrid place, never coming here again.

Aanchal Oswal

We had a stay for 4 days, the property had a nice vibe along with the room. The issue we faced was with the housekeeping the other day. I have a 10 months old baby. Except the bed ,, The entire room, its floor wasn’t cleaned at all. Used napkins weren’t picked up and after complaining at the reception , they said “the staff is like that only” showing no signs to help. The major issue was not having options for vegetarian food. People can’t survive only with 2 options for vegetarian food (especially after paying so much where food is inclusive). The staff isn’t that friendly here as compared to other hotels that I visited in Istanbul and cappadocia

Jay's channel

Great experience overall, nice hotel with plenty of things for the kids. Just be careful of the people selling excursions in the lobby they don't work for the hotel and will lie to sell you the tours. We were told a tour was 15min away specifically asked for things close as we have 2 young kids but it was over an hour on the bus. You'd think the hotel would regulate these guys or even have their own reps organising these trips for guests.

Shafayath Khan

Very nice and clean area. Buffets have a very good selection of food. You have a bus which goes every 10 minutes to a local beach owned by hotel free of charge. Special mention for Kareryna, from guest relations for going above and beyond to ensure our stay in the hotel was comfortable and full of good memories.

ash

I have just recently stayed at Wyndham garden, i couldn’t complain about this hotel one bit. Everyday, there was a great selection of food which was absolutely amazing! We had a family room and it was very spacious which was perfect for a family of 5. It was cleaned everyday to a great standard, ps they make cute figures with the blankets 🫣! Staff were hardworking and friendly, always smiling😁. If i had to nitpick, the only thing that was a problem for me, is that the balcony was very very small, but in saying that the room was quite big! Oh and the beach is great, it’s a 5-10 minute walk or u can get the shuttle bus which runs every 15 minutes. Overall the Wyndham garden is a great hotel!! 🥰

Kayleigh Houghton

Fantastic hotel, would absolutely recommend. Staff were brilliant, very friendly and attentive and made sure we had everything we needed. The hotel is clean and facilities are good. You get a card for 'beach towels' when you check in which you exchange every day or towels to use around the pools. Pool at the hotel is lovely and there's a few water slides. We didn't struggle to get loungers but we weren't there in peak season. People still reserve them even though there's signs telling you not to. There's a shuttle bus that takes you from the hotel to the private beach area (or you can walk it) which has another couple of pools, entertainment area and the beach. The pier is lovely and absolutely recommend going down for sunset. We had the photographer session(free shoot but you pay for the photos) which again I would totally recommend. The guy was brilliant with the kids and the photos (whilst being pricey) are totally worth it! Make sure to take mosquito bands or something as we got a few bites even with using them and we saw others with bites too. There's shops and shopping centers right outside the hotel too

Eamon Whyte

Room 5409 was a bit small but still comfortable overall. Nightly entertainment wasn't great, could be better, seemed to be mainly geared for kids. In fact, the resort really catered for families and not so much for couples, like us, I.e. kids running around and being noisy, but hey ho, it's a family resort. The beach and the beach bar are great though. Special mention to April in the restaurant who was the best there. The food was pretty good but April provided good service and stood out for us.

Mohd “Mr Jalodi” Jalodi

I recently had the pleasure of visiting the spa at the Balconti Hotel, and it was nothing short of extraordinary. From the moment I stepped into the spa, I was enveloped in an atmosphere of serenity and luxury that instantly melted away the stress of everyday life. The facilities were immaculate and beautifully designed, blending modern elegance with traditional charm. Every detail—from the soothing lighting to the gentle aroma of essential oils—was curated to create a tranquil escape. The staff at the spa deserve special recognition for their professionalism and warmth. Hassan, Talha, and Tolga, in particular, went above and beyond to ensure that my experience was perfect. Their attentiveness, expertise, and genuine care made all the difference and left a lasting impression. The massage therapy I received was outstanding; the therapist's expertise was evident, as they worked to release tension and restore balance to my body and mind. The selection of treatments offered was impressive, catering to a wide range of preferences. I indulged in the signature treatment package, which included a rejuvenating facial and a traditional Turkish hammam experience. Each treatment was a masterpiece in relaxation and revitalization. To top it all off, the spa's relaxation lounge provided a peaceful haven to unwind further. Sipping herbal tea and gazing at the stunning views added the perfect finishing touch to an already delightful experience. I highly recommend this spa to anyone seeking a top-tier wellness retreat. Whether you're a guest at the Balconti Hotel or simply looking for a luxurious spa day, this spa promises an unforgettable journey of relaxation and rejuvenation. Many thanks to Hassan, Talha, and Tolga for making my visit so memorable—I will undoubtedly return to this gem in the futur

jhon freiner obregon ibarvo

Belconti Hotel is located in Belek, Antalya, with a prime beachfront location that makes it a great choice for a relaxing getaway. The hotel offers a wide range of amenities, high-quality service, and modern facilities to ensure a comfortable stay for its guests. The rooms and common areas are clean and well-maintained, and the staff is generally friendly and professional. The hotel's beach and swimming pools are especially praised by guests, providing plenty of space for relaxation and recreation. The restaurants offer diverse menus that cater to various tastes, ensuring a satisfying dining experience. It's a family-friendly hotel, but couples and groups of friends can also enjoy the facilities and activities. In addition to the relaxing environment, the hotel also offers a variety of entertainment options, including animation shows and events, making it a lively place for fun. Overall, Belconti Hotel is a great choice for those looking for a comfortable and enjoyable vacation.❤️❤️❤️🇹🇷🇹🇷

Елена Миронова

hotel was amazing. Thanks to everyone. We will come again definitely. We also a lot fun with berat and animation team. That was unforgotable days.

sayana __a

Belconti Hotel has a fantastic location and the service quality is quite impressive. The room cleanliness was impeccable, and the staff were always helpful. The restaurant offered delicious food, especially the seafood, which was a highlight. Additionally, the activities provided by the hotel were enjoyable. Overall, I had a wonderful stay and would definitely consider returning.

Martin Horger

Its marvelous hotel 2 minutes for to beach delicious food great animation great dj we had so much fun at here definitely recommend it

Sofia Kent

An Unforgettable Holiday at Selene Beach & Spa Hotel It’s been only a week since our holiday ended, but we've already started planning our next trip! The staff and team at the hotel were so attentive and kind that we felt completely at home—like we had been coming to this hotel for years. Every guest is made to feel special. From the moment we arrived to the day we left, the staff continuously checked in to see if we needed anything. Even though the hotel area is relatively small, it’s beautifully maintained, with a lovely garden and greenery. There’s a very cozy bar nestled in the greenery where we spent a lot of time—it was so pleasant that we didn’t even feel the need to go to the main restaurant. They serve delicious hamburgers and traditional Turkish pastries right there. At other hotels we've stayed in, it was always difficult to find a spot on the beach. While the beach here isn’t large, we never had a problem finding sunbeds. The patisserie staff were friendly and polite, and the desserts were absolutely delicious. In the evenings, the weather was a bit chilly, so we would sit in the lobby before the animation shows started. The lobby bar staff were incredibly courteous—even when collecting our empty glasses, they asked for our permission first. Cleanliness was top-notch. We never saw even a single cigarette butt lying around—everything was spotless. Thank you, Selene Hotel, for this amazing experience. We’re already looking forward to coming back!

Tanja

"An ideal hotel. I really loved that the hotel has a 16+ concept. During the day, it's very comfortable, the music in the bars is not loud, no one is shouting or disturbing, and no one is throwing a ball at you. In the evening, the parties for adults are very impressive. The food is very good and everything is always fresh. I visited the spa twice. The rooftop pool is gorgeous with a very beautiful view. I really enjoyed the attitude of the staff – everyone is very caring and constantly asked if everything was okay with me. I really liked the cocktails at the poolside bar; I definitely recommend trying them. My room was a separate delight. Every day, they made very cute animals out of towels on my bed. It was a shame to ruin these figures; sometimes I wanted to ask for extra towels! I've been to many places, but this is the first time I've seen staff who genuinely enjoy their work and love what they do. For the first three days, I was curious and didn't tip anyone, but the staff's attitude didn't change; everything was perfect, and it remained the same after I started tipping. I usually don't stay at the same hotel twice, as I like to explore new places for vacation. But I will definitely return to this hotel. I want to mention some employees who particularly impressed me – the bartenders at the beach bar, Burak and Hayrettin. The guys are always smiling and very attentive to guests. I also liked the female chef in the restaurant, although unfortunately, I don't know her name. I would also like to thank the woman who makes the Turkish flatbreads; she is very sweet. Regarding the cleanliness of the hotel, there are no complaints whatsoever. One evening, I was sitting on the terrace in the lobby, and guests at the next table spilled a drink. Not even a minute had passed before a cleaner came, apologized for the inconvenience, and quickly cleaned everything up. I am amazed at how promptly and professionally everything is handled in this hotel. Many thanks to all the staff; I will definitely be back!"

Tracey Anderson

Just home from a delightful adult only hotel with some modern quirky decor. Great value for money. The staff are so helpful and friendly. The hotel, grounds and beach are very clean. Lots of variety of food, spoilt for choice for breakfast , lunch or dinner, different dishes to try every night, chicken, beef, fish etc. Snacks available throughout the day including a beautiful patisserie next to the restaurant. Night and day entertainment was good along with daily activities like yoga, darts, basketball, bowls etc. A great gym in the basement with all the essential equipment. The spa and pool on the 6th floor was delightful. Lovely treatments, Devi was amazing with the lymphatic massage (actually booked 3 massages in total because they were so good) Good spa prices too.To sum up the week, it catered all our needs and more! We will definitely re visit this hotel again. Thank you x

Marc Rayner

So where do I start with rating Selene? The first word that springs to mind is 'outstanding' and that I think sums up what I think about this hotel. We paid for a 5* experience, and boy that's what we got. From the moment we arrived, the staff were incredibly attentive. Taking our luggage to the rooms, reception staff were incredibly friendly and helpful. The room we had was lovely, beautiful sea view to wake up to every morning. The rooms were kept very clean and tidy, even the little things of the towel animals added the touch of 'we care about your holiday'. The facilities at the hotel were fantastic. The pool area was clean and very well maintained, plenty of sun lonugers for people to use. There's a bar there, a burger bar between 12 and 4, a snack bar that serves meals if you don't fancy going into the restaurant for lunch. There's a patisserie place that you can go and sample nice coffees, teas and various cakes from 1pm, they also do waffles and ice cream. The restaurant itself was simply outstanding. Huge amount of choice for each meal, there's something for everyone. From the vast salad selection, to the hot choices, desserts and all the bits in between, you would struggle to find anything you didn't like. The theme nights were a huge success, Turkish night in particular was amazing, there were performers and drums and lots of traditional Turkish food to try, it was just amazing the show that they put on. The staff in the restaurant were fantastic, very attentive, friendly and welcoming, I couldn't fault them at all. The entertainment staff were equally as lovely, very friendly and encouraging, the evening entertainment was varied, being an adult only hotel, lots of parties, karaoke and acts coming in to perform for guests, really made the evenings very enjoyable. We bought a spa package, this is located at the top of the building. Probably the best massages I have ever had, the lady I had knew within ten minutes that I was having issues with my lower back and neck, and that was just from the 'tester' massage. They were all outstanding, all incredibly friendly, the staff running the spa were equally as amazing and friendly. We also had access to the rooftop pool which had the most wonderful view around. I have used the word outstanding a number of times, because to me, that is exactly what this hotel is, outstanding. Head and shoulders above the rest of the hotels that I have ever stayed at when visiting Turkey, the attention to details, the phenomenal list of cocktails you can have on the all inclusive menu, to the staff who just went above and beyond, it's made the holiday quite simply outstanding! I will definitely be returning to the Selene Beach and Spa Resort, and I would urge anyone reading this review to do the same, I cannot recommend it enough, so go on, treat yourself.

James G Foley

It is a wonderful hotel, the staff, the service, the rooms. There is very little that you could complain about this hotel. The variety of food at every meal gives choice to all tastes. The staff go out of their way to make your stay more enjoyable and relaxing

Aminul Hoque

This place in Antalya is a really good. We went for all inclusive package. We went on off season so couldn’t try out the outdoor slides which is something we really wanted to try out but it’s our fault for not checking before booking. However they do have indoor heated pool. It there is no indoor slides. They also have spa rooms which is really good. If you need to go out to town and don’t want to take the kids they have a day care centre where they will look after the kids which we found to be really useful. The rooms are really nice and modern. You have a mini bar in the room which they will refill every morning. The food at their restaurant is really nice at at times during dinner they have different theme so you have food from differ countries. Overall had a nice experience

Ian Gillan

Fantastic kids club. Amazing staff. The complex is very clean. Food is good. Nice gym. Only downside air con is rubbish and main pool is cold.

Jodie Saxby

Amazing stay! Staff are so friendly and helpful and we were never without a drink or food at any point and there was a beach bar which cooked fresh pasta and pizza. We loved joining in with the activities the team organised and really enjoyed aqua aerobics and darts and boccia on the beach. The spa has so much to offer including sauna, steam room and more. The hotel was spotless, clean and tidy and rooms were cleaned everyday and mini fridge topped up! The food was amazing and cooked fresh and nothing was a problem if you asked. We love it so much and will recommend to everyone we know as they will not be disappointed and look forward to retuning in the future. We were lucky to have sunshine everyday 🙂

Dave White

I really enjoyed this hotel . The staff are all a credit to this establishment. From the moment I stepped into the hotel, they were very happy to help . Hopefully, I have the optunity to return .

Joe and Denise

Absolutely amazing hotel we've been going Caribbean for 28 year this hotel is amazing staff cannot do enough. Food delious piping hot and full of variety Entertainment Absolutely amazing but who need the credit most of all is the Entertainment lady playing games in the day she was fab full of fun and made us laugh everyday .And the towel lady by the main pool .What an welcome shexwould give everyone everyday her smilexwas as big as the sky.Both an absolute credit to the hotels 100percent would go back time and time to this hotel and definitely recommend it to everyone xxxWell done Titanic Delux your Simply the very best xxxx