Antalya

Ulaş Can Kılıç

My original ranking would be 4.7/5. To begin with, food is amazing, especially meat since it is coming from Crysal's own farm. Problems such as not enough sunbeds, not enough staff are fixed that I read in other reviews. They are literally stacked with sunbeds, plenty for everyone, didn't have trouble finding spot any time of the day. Staff is very sufficient since they have many tourism interns now. It is not a full 5 star because Animation (entertainment) during the day aren't sufficient or announced enough. Normally in many hotels animation team gathers plenty people, convince them to join activities etc. but not as much here. They have activities throughout the day but you don't really join them unless you find them. Evening activities and events are splendid, especially live musics and shows at their amphitheater. Everyone was very kind, very caring, staff have eyes on you in case you need anything. I work as a bartender in EU, they have many basic cocktails but personally I didn't find it sufficient, it may be my high standards as well. Will come back for sure.

Maxim Durlovski

Crazy hotel, right next to the beach. Service was amazing, and TONS of food included in the full price. We went ultra all inclusive, and had access to every activity imaginable

Kamile Sidabre

I am currently staying at this hotel and I absolutely love it! The staff are phenomenal they are so kind and the cleaners work hard every single day. The pool is massive and is very clean . The water slides are so fun. The food is very good and overall the hotel is very posh so I give this a five stars 🫶🏻

Jamie Rollinson

Great hotel, slides were a hit with the family. I've not really done all inclusive before but this was a great first start. Easy to get drinks and the food was good quality. Only reason it is not 5 stars is the hassle of getting sun loungers at the pool. You have to get up early to get a spot which is not fun. Location is OK but the beach for the hotel is a ten minute bus drive. Overall though it is a great spot for families

E Eee

The waiter in the hotel lobby is a total creep he would not leave my mum alone. The other hotel workers were kind tho only other problem is that by the beach I was searching for my phone and i found it in the pocket of the janitor. SWITCHED OFF so I couldn’t track it despicable. Also the food isn’t great but edible. Also someone had pood in the pool on our last day so we weren’t able to enjoy the pool as much. Sun loungers were horrible to get. Best part about this hotel is the waffles. It looks super high tech and the hotel looks luxurious but it was ruined by all that was listed above

Katya Shagalova

Thank you very much to me that I had chosen this great place for my vacation. It was my best trip in Turkey. This hotel gifted me comfort, fun and safety. Pools, parties, especially Luna park such a nice for having fun, I really enjoyed it. Cleaning service thank you, bar and restaurant service thank you too and especially I’m thankful about work of animation team, guys, you’re so friendly and funny, thanks for fun. Aya, you’re the best🤌🏻 So I recommend this hotel ✨✨✨✨✨

Martin Židů

One of a best hotels I have ever been too. Perfect food, brilliant family room and also animation all day long. And evening shows are also top notch. Definatelly consider return. Only cons is, that almost impossible to get a laying bed on a beach…too crowdy…and it is a end of October

Banu Sabirova

Thank this hotel for best holidays! Especially thanks to entertainment team, your energy wow it was amazing. Thank you Ayazhan, best waterpolo leader! Really my husband adores this activity in your hotel. We like Luna park, food, bar and show programs! Recommend from my heart ❤️

Matthew Longbottom

Just returned from a week with my wife and 2 children aged 16, 13. It's a real mixed bag, in my opinion. The hotel cleaning ,in both the room and the hotel in general, given how big it is, was excellent. The rooms were cleaned daily, and the cleaners were always polite when we saw them. The food was very good with a tonne of variety. The main issue was that as a vegetarian, nothing was labelled to instruct you if the dish had meat in it. This made us nervous to try a lot of the dishes as we had no idea what was in them. All other 5 star hotels we have stopped in do label every dish as meat, fish, or vegetarian. When we asked staff, we found it difficult to get an answer with the language barrier , however, the staff were always very polite and did try. The entertainment was good. Lots of effort put in, and was always worth watching. Shuttle bus to the beach was frequent and was a good service. The beach was great. The service overall was OK. The language barrier with not many staff being able to speak English made it hard. We had several bar orders made incorrectly, but I suppose that's ok. I think a map of the hotel should have been provided. There was nothing mentioned about the gym, a la carte, and we didn't know what the hotel had to offer . The tv channels in the hotel for the hotel information didn't work. Many English channels didn't work either, which wasn't a big deal, but not having the info wasn't great. Service on the main reception was average. We went to cancel an a la carte meal, but there was nobody at guest services when we saw reception, the lady said she would try to get the message to the person on guest services, where we should have been told it would not be a problem. We were asked to come back and check. We went past a few times and saw nobody there. Overall, it is a great family hotel, great facilities for kids, with a huge pool, water slides, and amusements. It is worth visiting with a family, but there are just some things that would need to change a little to make it a high standard 5 star hotel, but in the main, we had a great time.

irfan simsek

Very nice hotel, good service and friendly workers. We will absolutely recommend this place for friends and family. Specially we will give a big thanks to “mini club Sebo” she was very professional and kind to our children. We will miss her❤️

BLADEN

My God I could stay here another month. All my meals are cooked for me and fun entertainment in the evening. Rooms were kept tidy with good AC control. Loved the food selection, but sometimes it can just be repetitive. However, they cater to over 7000 guests so I completely understand. For the most part staff were friendly but the 2 ladies at the reception area were very rude. I wish I spoke Turkish so I could tell them off. I've used the gym and it had a decent collection of machines and equipment. Not too many people go during the day so I would say that's the best time to workout. I've stayed here only for 10 days but could easily stay for a longer time. 5/5 recommended to anyone who wants to relax from work and not think about the daily stress that we are all used to. (Sorry, I got my finger in the photo)

лонли

We rested with the family. The food is delicious, I liked the service. The mini bar was replenished every day, there are no complaints. Of all the staff, the people from the reception tried the most. At the beginning of our vacation, they helped us get used to the hotel, everything was told and explained. Very friendly and kind people. We thank them for organizing our vacation.

Никита Рогозов

We really liked this hotel. The territory is large, the rooms and staff are just wonderful. Most of all the staff I want to mention Nedime. Helped us with check-in, gave us very good rooms with a wonderful view of the main water park, and most importantly, maintained a positive attitude to rest throughout the vacation. In case of any problems, the staff will always help you. We all liked it very much.

Ivaylo Gotsov

Very good hotel, with overall good experience. The rooms have great view, they're nice and clean. The service is also good. There is big variaty of food as usual in Turkey. The hotel is children friendly, there are a lot of babies and kids around. Nice playgrounds for young and old. Great music all the time. For sure the alcohol is not high quality!!! We are aware for the whiskey/ Martini taste. Overall it's very good for the 💰

Jana Vargovcikova

First of all, I was really scared by reviews I have read before going to the hotel but none of those terrible things were actually true. Almost every employee speaks English and all of them were so nice and helpful. Food was delicious and yes, the restaurant was a little overcrowded (based on a time) but what would you expect when going to the hotel with over 700 guests. But they still managed to keep it clean. The management in the restaurant was incredible. Rooms were clean, every time we asked for anything, we got it (toilet paper, towels, to clean the room,..). The free safe is available in the room as well, so you don't have to worry about being robbed. There's a free wifi in the whole place. Unfortunately not very stable in some places. There was a quite nice program each evening for both kids and adults (mini disco, theme party, concert, show,..). We enjoyed our stay and I recommend this place to anybody who likes those kind of holiday (staying in resort and having everything in one place). Location of the hotel is not very friendly, there is some market but I have never felt more offended by salesmen than here. SO if you want to visit some place outside hotel, you need to take a taxi to the city.

Colin Wilkes

Great facility, clean & spacious rooms. All staff are very friendly and helpful. Loads of bars, restaurants, and eating options to choose from, all inclusive. Fantastic day excursions available. Highly recommend Eftalia Aqua Resort.

Craig Allen

Only the basics are included, even fresh orange was 1 euro. Local beer, vodka, gin, rum and whisky are included everything else was extra. They wanted 18 euro for 1 strip for bingo. If you go to the island only 1 bar sells alcohol included but for jet 2 customers only. Unless you get up before sunrise you can forget a sunbed around the pool, we tended to go to the island around 10 and never had a problem the beaches look nice but are full of fag ends. There's 4 allocate restaurants but you can only book 1 per visit not per week. The entertainment on the island is probably the best I've seen but otherwise it's just ok.

Tasneem Taher

This hotel was the worst hotel I have ever been to. I have travelled a lot but have to say this hotel wouldn’t even deserve the 1* I have given. From the start of the trip to the end there isn’t one good thing I can say about this hotel. The reception staff are always thinking of ways to squeeze more money out of you. We arrived late evening with young children. My husband and I travelled with our four children along with my sisters family who also have 3 children. When we arrived they started saying we cannot have rooms close to each other, they expected everyone including the children to be scattered on different floors. The staff knew we were vulnerable as there are children hence why my husband and brother in law paid an additional 4 hundred pounds just to be on the same floor. We were pressured and bullied into paying more on top of the all inclusive price we paid on love holidays. The reception staff were so greedy for money that they even tried to keep our deposit money they kept for extra room cards they gave to us. I haven’t ever come across such a stingy hotel they charge you deposit for more then one card. Cleaning Staff did not clean the rooms properly. The waiters in the restaurant pretend like they haven’t seen you they don’t clean tables even when you ask them to. They expect you to get your own cutlery and clean the tables yourself. Most of the waiters are racist only tending to the white people and ignoring anyone that doesn’t have white skin. Would not recommend and will never go back to that dump ever again.

Rhys Iverson

Never been to an all inclusive hotel... WHERE NOTHING IS INCLUDED. The only things included in this hotel are local spirits and beer and some horrible fruit juices. The food is also the same every day i.e chips, burgers, pizza and pasta. You also have to que about a mile long at dinner. If you want a proper all inclusive holiday, avoid all Eftalia hotels! All the staff are just there to try and fleece you of money at every point in the day, to the point that after spending £16 on two cocktails, he said 'what about a tip'. (Nearly threw the drinks over the fellas head) The entertainment is also very very poor. Will definitely not come back to an Eftalia hotel, there is so much better out there, in fact I think I spent less in extras/drinks when I went to Butlins!!!

Sammie Seagrave

We recently stayed for a all inclusive weeks holiday here. Arrived at 2am, assisted with an upgrade to a bigger room for a reasonable price. Room for a family of four, gave us a double room and a twin bed room for our girls. Onsite aqua park was fantastic for our girls. Short walk to the island, where there is even more pools and slides to suit all ages. Staff where friendly around resort. Food in the restaurant was nice on the whole, large selection, limited in choices for children at times (but we have fussy kids) Snack bars around the resort for meals between 12-4. Drinks are local beer and sports. Pay extra for cocktails. Entertainment was OK, be careful that the Entertainment team don't target your children to buy a t-shirt for 600 lira, and then ask you to pay. Recommend a day trip, but the Antayla cable car trip we went on provided a lunch that a large proportion of our group couldn't eat, as it was covered in flies, otherwise fantastic day out. Other guests highly recommended jeep safari and boat trips. Checkout at 12 noon, we had to extended our room hire due to our flight at 2355. Hotel charged £10 an hour for this,which we felt was expensive and we had to remind the hotel we had paid this, due to them locking us out at 12 noon. We flew with Jet 2, holiday rep Joanne was OK, could improve on some communication skills.

Nikola Dzambasovic

Hotel is 3.5 km far away from the center so who would like to go to center must use taxi which price is 5-6e, you must haggle with taxi drivers. Cleopatra beach is near but the entrance in the sea at the beach of the hotel is very dangerous because sea has a lot of rocks. So my advice is to go to the beach 16 or smaller(15...1 - here is the purest water) Rooms and terraces are very small. There is no enough space to sit on the terrace. Food is very bad, every day same food. Only the kebab was perfect, kebab is served for the dinner only. A lot of people had diarrhea problem probably because the Turkish food which is very spicy. Turkish bath in the hotel I don't suggest, it is cheaper from the bath in the center but the massage in the center is much better. Internet and strongbox must pay additional. The pool is good for the kids. Pool depth is 160-170cm. Every day music on the pool is the same and it is too much loud. If you want to sleep near the pool it is not possible. Weather is very tough especially for the person who never had been in that weather conditions. Humidity is problem because it is very high especially in the July and August. It is better in the September, a locals said that.

Bianka Zsófia Benedek

‼️‼️‼️Rooms are dirty, there are bugs in them and when we arrived ,there was six less places than we booked because other guestst renewed their booking with +1 day...food is almost every time cold, some of our members got food poisoning and get in hospital because of it, one broke 2 fingers on her foot because of poor maintenance of the ladder in the pool...don't recommend this hotel at all. Only advantage is the beach, it's close and beautiful, and just for info, it's wavy every day...😁🌊

Tomas Michnica

TL:DR RUN! DIRTY! SMELLY! DISGUSTING! NO FREE WIFI! Electricity/water outage ! We arrived at 3 am. The person at the reception knew only about five English words in total. He showed us to our room (106), which looked like it was furnished in the late 70s or maybe 60s. The toilets were very smelly even without being used, and the smell didn't go away at all. If you expected the air conditioning to work, you are partly correct. In room 106, it pretty much didn't work, even though it was running and making noise. We tried to resolve our issues, and we were given only one option: to swap rooms. The manager and a receptionist with decent English were very accommodating, and they allowed us to check multiple rooms. We found some with working AC and non-smelly toilets, and they let us switch to them for a fee of 50 euros for four people. As for room cleaning and room equipment, that's a different story. The room didn't have half of the bed covers/towels, and ones we had looked used, meaning they were dirty. Talking about room cleaning, we only got our floor cleaned every three days without changing towels or bed covers. We also had to ask for toilet paper and shampoos at the reception because we weren't getting them at all. Now, let's talk about the food. Brace yourself. Breakfast was okay to good, but then it went downhill really fast. Lunch always consisted of about six main dishes, and if you were very lucky, one of them would change from time to time. There were also some salads, watermelons, and oranges (the fruits were very good). For dessert, there were multiple options, but they all tasted the same; only the food coloring was different. Most of them tasted pretty bad, except for one. Dinner was basically the same story as lunch. The pool was great in the first few days of the trip. The water was clean with an azure hue and not much dirt. After the first few days, more people came, and I'm not sure if they stopped cleaning the pool, but the water turned yellow, and we stopped visiting it. Half of the sunbeds by the pool had holes in them—just a side note. The bar had plastic glasses, and most of them had a yellow hue. We hoped that it was their original color, but we were skeptical since most of the glasses looked dirty. They also knew we were a group of four, but they only allowed one person to take one drink at a time, which didn't make sense at all. The toilets near the reception were in the same state as the toilet in room 106—smelly to the extent of fainting. I'm sure I forgot some details, but this should be enough to not ruin your own holiday. Oh almost forgot the ceiling at the dinning room partilly collapsed on one day and in last few days electricity and water was working like 50% of the time. Stay safe!

Punisher 1326

The location of the hotel is perfect in terms of proximity to the beach and the market, but the service, quality, customer communication, duty, mission, vision, aesthetics are all destroyed, terrible. The meals are okay. Never waste your money by booking and think carefully. They also channel them to different hotels for permanent accommodation. CHAOS!!!

Mónika Kun

Best moments of summer: Hakan is the best chef in the world. :) He is a very kind and hardworking person. He prepared delicious food for guests. I hope to see you again, in the meantime I wish the hotel staff all the best! 🥰💚💙❣️

Jay Berryman

Good points- cheap hotel the staff where very friendly our room was cleaned Daily, drinks fridge in room constantly restocked. Great little shops in the hotel. Amazing Turkish bath and massage Bad points- The food wasn't nice. Some of the clientele the hotel attracts wasn't great at all for most of our stay it was the same people getting completely drunk and really loud and swearing constantly. The hotel attracts alot of German tourists and I feel they cater more for them on the food and most of them where very rude. You can hear everything in your rooms so neighbour's arguing and kids running riot you can hear it all. Would I come back probably not but that's just purely on the clientele it attracts

Lorraine Hauxwell

Although building work around was good place. Near facilities. Rooms adequate, fresh drinks in fridge each day was great. Service slow at bar as only one bar person on each bar night and day. But was a good hotel. Food good. The rep wasn't much good as my dad case was lost at the airport and all he could say was wait and see. The reception was great and phoned around for us.

Simon Hillan

What a dump ! The food was terrible . Everyone we spoke to said about the food being cold and they had been ill while there. I also was ill with projectile vomiting that lasted most of Friday night. And I didn't eat anything else till we came home Sunday. The rooms were a good size, but not clean and you can hear people talking in the room next door. So getting to sleep was hard. The drinks were fine, but some idiots had taken advantage of it and where drunk every night being very loud and swearing . If you are one of those people you would probably love this hotel. As it amazes me how anyone can give this a good review other than yobs , The best place was the beach with a lovely old man who never stopped working and really appreciated you giving him a tip. It's put me off going back to Turkey the holiday was that bad

marko pantelić

Underrated by the number of stars compared to other 5 star hotels in Turkey.. lot of 5 star hotels have worse conditions than Ramada resort and jet Ramada has only 4 star... Long story short, great food, great service. Separated from other resorts which is great for travel with family and with friends, quiet time during the night but if you want to have your own party during the night you can always make it on the beach and no one will bother you..

Faye Scott

Lovely hotel, fantastic staff (although reception could be friendlier). Good location, so quick and easy to walk to the beach where the staff are even better, the sea is great, few rocks but water is clear and doesn't get too deep. Buses run straight from the hotel to side old town which is a lovely afternoon out. Rooms nice and clean, would appreciate a English channel on the TV other than BBC news. Only downside is the food and drink options (went out of season so didn't experience ala carte restaurant). Me and my partner were sick once each on separate occasions. Stuck to soup and salad most days which was safe.

Mi Mu

In general, not so bad hotel. The reception staff is not friendly, and the food is terrible, especially breakfast. Literally everything tastes bad. The restaurant staff throws food as if they are feeding dogs. Their equipment is dirty. All 3 of us got sick on different days from the food. The pool is oke. The rooms are nice and cleaning staff is very friendly. I would definately not recommend to go here unless you have a stomach of steel. It would be good to have major maintenance here. 1 star is all we can give. We were here from mid August-beginning of September 2022 with 2 adults and a 5 year old.

Kris-Aleksandra

The hotel is charrming, hence its name. The food is super good, our room with a walk in pool( public, but we can reach it just out another door in our room.) The original room where we were supposed to stay had some minuses tough, like the bathroom light didn't work and the room wasn't clean. The staff is very kind, they offered us another room and helped us with finding our room and carrying our packages. The pools are a bit cold, but i guess its the weathers fault, also they are not clea at all, found some bugs, rust on the pool floor and leaves.

Steph Cook

Not Great!! Food wasn't great. Staff were unable to speak much English so were unable to help us with anything. No entertainment, apparently we could have gone to the adjoining Hotel but found out in the way home. A la Carte meals were nice, and well worth booking. Lots of shopping locally and a handful of bars but not much else going on! Room was very basic but cleaning staff were lovely and helpful x We were moved here as they closed the hotel we booked, avoid if English.

Leah Chang

A lot of variety when it comes to food, but not the best of quality. Lovely pool side though. Staff speak very poor English, they're better with German and Russian. If guests need any ironing they have to make a request and are charged extra for the service. It takes 3 days for the items to be ironed and returned to the guest. The drinks weren't excellent apart from Efes beer. They offer a bus to the beach and back everyday. If choosing to walk should be a good 10 min walk. Shops, bars and pharmacy within 5 minutes walking distance.

Paint in & out

I whas at the hotel I had no problems , just the portiere I don't like him really, because he enter my room whit no permission. The staff I super friendly the food is okey to. What you expect.... There people in the world they dream to have a holiday like this . So stop complaining.

Sam

If you’re expecting something soo luxurious then this hotel isn’t for you. I stayed here for a boys holiday, it was amazing staff were always ready to help you out and room was cleaned daily. Also bed shower everything is what you just need. And people staying are also really friendly and pool is great. Highly recommend. Also you’re close to the bazaars and shops. Great hotel

Ste B

POSITIVES: Room cleaned every day. The pool was large, and kept clean. NEGATIVES: £160 for air conditioning & safety deposit box charged on arrival. Food was expensive, and of poor quality. Drinks were expensive, and very limited. There is nothing to do around the hotel. Nothing happening in the evening (in or around the hotel).

Stephen Daggett

Clean and tidy with lovely friendly staff and beautiful pool area. The area is quiet but has everything you could want and a market every Saturday 2 minutes away if that. Hotel puts nights on thoroughly recommend the Turkish night

usman tariq

Absolutely dreadful experience. I booked this hotel after reading on all the positive reviews. However when I arrived there were a number of hidden charges. I had to pay extra money per day for WiFi even though it stated it was free. It is only free if you are in the pool area. Air conditioning was a £10 per day extra charge. Management and staff were extremely rude and unhelpful and just seemed to be only interested to talk if they wanted extra money of you. I arrived with six bags and the hotel porter does not even have a luggage trolley. I ended up having to carry my luggage a long way up the stairs. When checking out none of the staff offered to help with bringing down any of the luggage. Management very rude, unfriendly and unwelcoming. Please don't be fooled by the cheap price as it is priced at that for a reason. Every guest who i spoken to during my stay was complaining of the same thing. I honestly do question the honesty and credibility of reviews provided. Location is not ideal as it is located in a small town with nothing much going on.

Raihan Rahman

Absolutely shocking experience, I say experience but we spent a total of 4 hours in the hotel with my friends, upon arrival it was run down and ugly. Thought we’d give it a chance as we only needed the bed and showers anyway. The rooms were shocking, showers wasn’t working and the beds were filthy. Absolute vile fellow hotel stayees as we were racially abused upon arrival within 30 minutes of arriving. Safe to say we booked an Air BNB and handed out keys in and left the same night. Don’t fall for the good reviews and believe everything bad you’ve ever seen about this hotel. It’s a scam and it’s not worth the cheap price.

Mantas Černiauskas

terrible hotel, definitely not 5 stars. Disgusting food all week. Also on the last day we found worms in the fruit. cheap cocktails. Oriented only to Germans. Evening programs in German. Evenings are sad and boring. None of the elevators work normally, there is no ATM in the hotel, no shops or places of entertainment around. There are hundreds better for that kind of money. Very disappointed…

Lajos Beke

It was the biggest luxury in my entire life. Food and drinks were perfect, the crew was perfect, pool area and beach was perfect, there’s a lot of rooms and bars and restaurants and resting place… Spa was also great. There’s some shops if you wanna buy souvenirs or jewelry for example. I just can recommend it. Everything was fine and the crew was so nice with us !

Tomas R.

Food is awful, not so much to do if you don't understand german/turkish. Drinks is also bad, cheap and water down. Overall hotel is worth not more than 2 stars by Europe standarts. Only pool is okay. Would avoid next time.

Vita Dent

We had a wonderful vacation in this hotel. Rooms, pools, food, service,wi-fi, amenities and especially the beach were great. The only thing I have noticed is weak point soundproof between rooms is not correct but in general I will recommend to families and all others .

Deyan Grigorov

I don't know if it is the service or the room but Wi-Fi reception was terible in many places in the hotel and my room. Thats the only reason I give 4 out of 5 stars. Food is great even though my favourites were not every day on the menu. Staff is very friendly. Big applause to Fidan at the front desk as she kindly explained what makes the red delicious juice in the lobby so special. Very lovely place overall and nice clean beach with fine sand. Would like to come back one day. You can find me on instagram: DeGrig0

Madalin Jurca

For the prices that they have and for a 5 star hotel, they could buy some vacuum cleaners that are not making so much noise. Also a lot of noise coming from outside, especially when raining weather and it’s windy. A lot of noise from the cleaning staff and the other tourists, because the doors are not isolating the rooms well. The hotel personnel (room service, laundry service, cleaning) they should be instructed not to knock the door or to enter the room with the Do not disturb” sign. Rooms are big and the beds are acceptable. Decent food and very good laundry, but definitely not a 5 star hotel.

Afsana Rehman

We stayed there for 5 nights. Loved their hospitality throughout the stay. Amazing buffet with various choices. Last but not the least, absolutely in love with the dessert provided. And the piano played by an amazing pianist in the evenings were ice on the cake to set the chilled atmosphere in the lobby. Will definitely come back.🫶

Irina Ashcroft

Just came back from holiday. Aska hotel was great hotel for families and couples. Staff is very friendly, great choice of food, clean and spacious rooms. In main restaurant- waiters, chefs, manager- make you feel very welcome, always smiling. Beach area is great as well. They’re always something to do. , kids club, water slides.Or can be just lazy on the beach.. Recommend for anyone.

Sonia Younas

Lovely resort, every big and easy to get around. The food was lovely each day Special thanks to our room cleaning lady called Hatice - took care of everything and left the room spotless everyday. She is Very friendly and cheerful everyday and so welcoming. Would recommend and definitely visit again :)

Sadia Hussain

Visited this hotel for our anniversary and it was 10/10! Amazing hotel, super clean, so much to do, beach is nearby, the shuttle comes every 10 minutes till late 12 midnight, bars every corner for drinks, this hotel has its own shops downstairs, we were regulars at the convenience store they had all sorts, best entertainment every night, food was 👌 with a variety to choose from, kid friendly… it was just the best experience and i would 100% recommend and come back!!

Anne Aljandali

Our room was spacious with sea view and small balcony, room and bathroom were both clean. Food was good, better than in other all-inclusive-places. Staff at the reception were very friendly and helpful. The guy at the beach bar was also nice. You can go from the hotel over a bridge right to the beach. Since we were in the hotel during low season, it was not crowded. Location is a bit outside but Bus no1 takes you right to Alanya City. I would come back to that hotel.

Callum Tighe

Amazing place and people, plenty of trips you can book with the advisors in the lobby, they’ve got a shop that sells booze, cigarettes and plenty more in the hotel and it’s all round a decent place. The reps made a personal connection with everyone to keep them happy and they all speak a lot of languages. The food isn’t aimed at English people but you’re in another continent, deal with it because it’s still nice. Also it’s a little bit far from the good activities like scuba diving and the clubs but the transport is literally cheap as a bag of chips.

Jason Bloomfield

Nice hotel but not much to do around it at all.. food wasn't great.. lots of people having food poisoning and were ill including myself. Pool area always kept very clean. Clean rooms although the bedding was never changed in the 8 day stay we had and wasn't always great at supplying fresh towels for the room

Traycho Dimitrov

We just been at the hotel, Is horrible… never recovered it to anyone. It’s says is a 5 Star , but survice and location was nightmare. I will give no more than 2 star. Every day was the same food. no choice of something different.rooms smells so bad. they don’t clean every day. don’t provide towels for the pool or beach. we where 15 people in total, we paid a lot of money for something that was horrible. They don’t have safeguards on the beach. we was to drown in the sea with 3 small children and people who where there they took us out from the sea. we was about to die. I will never recommend this hotel to anyone. please, don’t go there. Just the Animators was so friendly and helpful.

Elaine Raja

Well just got bk from 8 nights ,1st it took nearly 4 hrs from airport location is rubbish. Hotel food was the same every day breakfast lunch and evening stuck with eggs and pasta tried the chicken but was not cooked properly my other half was sick next day there were 5 people who were sick ,so we gave up after 3 days and found lovely restaurants. Room was nice and big not cleaned every day but water and toilet roll was always there, glasses were dirty every time I had a drink waitress are very sloppy no manners .Lovely pool but not big enough for everyone people were putting their towels on sun beds at 5am to guarantee there place for the day (sad) so we only could spend 1 day at pool rest was beach which was nice just over the bridge, beach bar ,toilets are so dirty, rocky beach but found it peaceful each to there own on experience but glad to be home will not be returning to this hotel ...

starmonarA380

Having a wonderful stay at this superb hotel. Positives: Amazing food and drink, love the choices that change each day, everything tastes really fresh and good quality. Great choice of drinks especially cocktails. The little extras like ice cream by the pool and umbrellas by the door when it's raining, the pattiserie, big bottles of water left in the room. Nice music around the pool, enjoyed the piano entertainment in the evening in G block. Some of the staff are really friendly, room cleaning very good, comfy bed, only a short walk to the beach. Negatives: Water temperature in the shower was inconsistent. Some of the serving staff on the bars are quite grumpy and unwelcoming. A lot of the food is very salty, I like that but that could bother some people, although the diet corner in the buffet was a nice touch so maybe that's less salty? Overall thoroughly impressed, will definitely come back and for the value it's highly recommended!

Nabila Tutla

The hotel was cute and really good for the price we paid. It went above expectations when it came to the views at the back of the hotel. The front was slightly disappointing in comparison to other hotels where other guests were dropped off. As we came out of season, most things were closed such as restaurants and children's pools. There was no drinks in the rooms except bottled water and the rooms were quite small but again, we got what we paid for. The restaurant staff and staff around the hotel were not as great or friendly as they have been when we've visited other places in the past. Irem from guest relations was lovely and very friendly though.. the location of the hotel was great with lots of shops on either side of the hotel. Cheaper on the left side as you're facing the front of the hotel.. I would stay at this hotel again if I found a cheap deal but it wouldn't be my first choice.

Chris Butcher

Lovely satisfying break in November, weather not brilliant every day but lots to do. Food is good and plenty of choice. If you want bacon or pork you ain't going to get it. Food and drink served 24hr. 8 blocks with 2 lifts to each block E block has the night bar (noise) Rooms are nicely decorated and cleaned daily. Bottled water is provided in the room. The bathroom is large.

Gareth Griffiths

Very nice hotel, staff can't do enough. Mini club is lovely for the children, cinema as well. Buildings do look like big benidorm buildings but they're very clean and comfortable. Food is lovely. We've come end of November weather not the best but still plenty to do. Definitely come again.

Russell Berg

The service and the food is excellent. The rooms could be a bit larger but are good value for money. The location is near the bus stop but the bus frequency is about ever half hour and it takes about forty five minutes to the centre of Antalya. The staff are very friendly; the guest relations try to resolve any issues and the hotel is excellent value for money for a holiday.

Cosmin Iordache

I am extremely disappointed with this hotel. This is far away from a real five star hotel, max 3 stars with indulgence. The food is repetitive and quality is quite poor for a 5 stars hotel, drinks are diluted or very cheap, most of the staff is untrained. No air conditioning on corridors, dog and cat pee smell present on elevators and reception, greasy windows on our room and many, many more problems which cannot be written due to racism issues. I'm romanian that I used to work in Turkey and now living in UK so I can understand all cultural and social aspects from those countries, so believe me, it's nothing to do with our high expectations, it's just a real poor hotel. Oh, I forgot: if you want to spend few hours on the swimming pool, set your alarm at 8am even if you are on holiday 🤨 otherwise there is no chance to find a sunbed available, and the hotel beach is rocky/concrete one. I asked for a taxi at reception and they said that I need to find myself a taxi company on Google 😃 ...very professional. We will never come back! This is not Turkey that I know. Sorry lads, but it seems like you don't care about customers anymore!

Dizzy Ed

Good hotel but Pool area dangerously slippy has wrong type of tiles. Food is very very good huge choice. Aircon in hotel and rooms not great especially in temperatures of 40c +. Night time Entertainment is pretty poor... Public relations staff were rude when trying to book our 1 free A La Carte meal for the week and once there we were very rushed indeed. You will have to get up at 600am to get a sun lounger also. Good points very clean and very nice hotel and staff all fantastic and very hard working especially the entertainment crew... Had a very good time though and got a cracking Tan 40c + everyday... Maybe a 4star rather than 5....was reasonably priced for the 10 nights

Deimantė Vaisiūnaitė

I do not recommend it to those who like cleanliness. The order was very bad, the rooms were still a little tidied up, but the territory of the hotel itself, corridors, lobbies - it's terrible. On the first day of our stay, we saw dirt, dust, mud, cobwebs and a dropped straw on the stairs. A week later, when we left the hotel, we still saw the same straw in the same place on the stairs. So for a whole week, no one swept, washed, cleaned. The hotel is rated 5 stars because it supposedly has its own beach and beach bar. Yes, there is... You walk 15 minutes to the beach... You go, it's not near the water, because you can't get to the water from that place, there's a rock, no sand, you see Noxin Club beach chairs and a bar... The chairs are broken , garbage all around, I don't know who would want to lie there... Food in the common restaurant is half-decent, there are no descriptions of what is where, but you can guess and eat, there is a grill, they cook eggs and pancakes for breakfast, all good. Be le carte restaurants... Another language... The food is not that bad, it's not edible... I know you'll think I'm arrogant, but my husband and I have absolutely low expectations, we're not picky... But it's not worth making a reservation for a le carte evening, you'll stay disappointed, hungry, it's better to have a common buffet, or if you want something different, eat in town. That's it... Obviously, I don't recommend it, especially since the price of this hotel is not so low.

Kevin Frostick

Fabulous hotel, fantastic choice of food, staff are very helpful but struggle with English as cater mainly eastern European's but try hard.

Maria K P

Good for couples. Mediocre hotel. One main restaurant where to eat. Same food every day. Clean and beautiful rooms. Good location, they have their beach. Small pools (1 main pool, small, others smaller). Blanket is a towel. No blanket cover, just towel. Kids buffee not working. No playgrounds. Gym. Food tastes good, even though almost the same food every day. Drinks were good. Coca-Cola/Fanta (just a little dilluted).

Zoe O'Mara

I love this hotel and we shall be back. It was my first time in Side and we loved it. The hotel is very modern and chic with several places to eat and top spa. Food is important to me and I had seen the reviews for the hotel had been good. I was not disappointed . The food was excellent and always so fresh and the beach restaurant is a must with all the lovely fresh fish. The rooms were so clean and service within the hotel great. We were the only English staying at the hotel at the time of our stay but that really didn't bother us, the staff were so friendly everyone and spoke really good good English. There is even alittle beach buggy that drops you to the beach and collects you- although the beach really is a very short walk from the hotel..... we shall defo be back. Loved it see you next year x

Bastian Kistner

Our very last minute trip turns out to be a real surprise! The hotel is clean, staff is very friendly, the we just watched was pure entertainment and the gym is one of the best I’ve ever experienced here. It could be a little more quiet at night but maybe there are rooms sided away from the center where guests are having party until midnight. Anyways, worth a stay! Even for children, although as an adult you rarely notice them 🤭

Elif sahin

Please be aware That they can charge an additional charge if you are not german. My Family is partly turkish citizens. They asked is for approx. 500€ More Zoom Check in without any Information in advance because they are turkish citiziens. They Declared that they are not rassist against their own Country. If you are russian But your Travel Agency is British you have to Pay Extra. Currently here, so Food is not really a thing. Everything tastes same. Pool way too small. Shuttle brings you to the beach. Not enough entertainment. Bad staff. Twice they didnt gave us cutlery. Not friendly at all. Mr. Kerem is in charge of Front Office But is not allowed to decide anything. Super unfriendly, passiv aggressiv. Hotelmanager doesnt allow you to speak to him. If you have a Problem, solve it on your Own. Biggest scam ever. Its not first Time i am staying in turkey with turkish citiziens booked by a German Agency as i am German. In their Language: i am not allowed to stay with my grandmother because different citizenships. WIFI is a big Problem. At the Pool? No Connection. At the Restaurant? Inside of the Restaurant yes, on the Balcony no Connection. Cleanliness is a question of how you See it. Dirty linen is a daily thing here. If you wanna get injured sit on the balcony. For 3 People two seats. Less Animation.

Vladimir Papazov

I am giving 5 star review as the The Sense De Luxe Hotel is an amazing place for spending time away from the hectic business schedule. The room was neat and tidy, the restaurant offered plenty of food for everyone’s taste, you could go either to the nice swimming pools or to the nearby beautiful beach and on top of that you have a complete spa centre and a very decent gym. The staff was very polite and I would definitely recommend the hotel and would come back! On a side note I would need to bring to the hotel’s personnel attention the only bad experience me and my wife had: we arrived on Friday and on that same evening we noticed there was an issue with the flushing system of the toilet, once you press the button the water was constantly leaking. We reported the problem on Saturday morning and even though the lady on the reception wrote down the details and said an engineer would be engaged no-one has contacted us the entire next week. The leakage noise affected our sleep due to the architecture of the room and we were spending literally ~30 minutes per evening trying to fix it by ourselves. I did not chase the receptionist as I expect from a 5-star hotel to take care once an issue is highlighted rather then being constantly reminded. Apart from the above the The Sense De Luxe Hotel is a must go place and has a great location.

Bojan Dizdarevic

Great hotel! Wonderfull staff! Excellent selection of food. Modern rooms. Beautifull beach. Warm recommendation

Marius Popa

I'm strongly recomending the hotel for people which are not so strict regarding luxury rooms. Big plus- spa & wellness area, very friendly and nice employees, if you are going to this hotel is a pitty to not go there. Very close area to Cleopatra beach and the other objectives. Food was good, diverisity can be improve. Small minus- leakage of water from toilet, reported at the begining of the holiday, not fixed till end of it and room not changed.

Kikka L

Very nice staff, helpful and kind, smily feces. Food is good and pool area is fine. Everything is near hotel. We liked it much.

Josef Kuba

We visited the hotel at the end of June with the All Inclusive program. A small hotel in the center of Alanya, close to the beach and the cable car station to the castle. Walking distance to the harbor and shopping and disco center near the harbor (about 15 minutes). Smaller rooms with air conditioning and balcony, bathroom with toilet, shower and sink. In the middle, a smaller pool with free sunbeds and umbrellas, a few tables at the outdoor bar, next to the reception a small terrace with gutters and chairs. Free WiFi throughout the hotel, worked without problems. Friendly and helpful staff, daily cleaning of rooms and change of towels. Turkish and therefore healthy food - stewed meat (chicken, mutton) with vegetables, sometimes grilled fish or fried chicken, as a side dish with rice, bulgur, pasta, sometimes fries. Lots of mixed raw vegetables that you can season with olive oil, lemon juice, pomegranate balsamic or apple cider vinegar. Desserts in the style of pudding cubes, variously flavored, some with nuts and pistachios. In the bar near the pool (open 10:00 a.m. - 11:00 p.m.) local drinks (white and red wine, local low-grade beer and local alcoholic drinks free of charge). Self-service machines for tea, coffee, fruit post-mixes and chilled water. The biggest plus of the hotel is the Turkish bath directly in the hotel with the possibility of various programs and massages.

Kristina Djakovic

Our room was incredibly small, the bathroom had a glass door, the ventilation was not working. The food was sometimes good but sometimes you just don't know what to eat other than salad. They mix the french fries from the day before with today's main dishes. Lot of frozen and processed food. The location is good.

Adriana Chis

This is not a 4 star hotel, at least not compared to Western European standards. I would say it deserves 2 stars. Pros: The biggest plus of this hotel is its location, close to beach, stores, restaurants. The room I stayed in was ok and clean, even though a bit old (shower cabin was rusty but functional). The staff was nice and very friendly. Cons: The food was not very good. Salad and cakes selection was ok, however the main dishes were of very limited selection. At each meal you get one meat option like: fried chicken, or fried sausages, or fried fish, and one vegetarian option: baked beans, or boiled vegetables, or fries, etc. Very cheap food for mains usually. It's true that this hotel is not very expensive but still they went overboard with savings on food. The biggest problem though at this hotel is the hygiene. I saw on multiple occasions the guys at the bar taking used glasses and just rinsing them with a bit of water and then serving drinks in them. They are not using soap or high heat to disinfect. This is a big problem since people are at risk of getting all sorts of infections. Also plates and glasses at the restaurant were all scratched and worn out. I personally won’t visit this hotel ever again due to the hygiene problems I observed. This is also the reason why I gave 1/5. Putting peoples health at risk is unacceptable no matter how good other aspects are, or no matter how inexpensive the hotel is.

safak kilic

We spent a week at Diamond Beach Hotel with my wife, and we were delighted with our stay. The hotel provided excellent meals and entertainment options. We thoroughly enjoyed our time there and would highly recommend it to others looking for a great getaway.

Chidchanok “Kim”

I come to stay here in February 2020 for 1 week. I bought a travel package from a tour company in Germany. I have many impressions about this place. Unlimited three-time buffet. Drinks, tea, coffee, snacks during the day. Lots of food and delicious taste. The staff are polite and friendly. Located in a convenient location to travel to other attractions.

Shaida Kristiansen

This is an honest review of the hotel from a Norwegian family. At first the hotel seemed good. The rooms were clean and the hotel area looked good. The pools were good, and there were pools suitable for children as well. The hotel has its own small beach area, but you have to leave the hotel to get there. Only 5 minutes to walk from the hotel or you can use their shuttle service. We booked a family room, which had two separate rooms and a bathroom. We traveled with a one-year-old, but no bed for children we’re provided. Luckily the one room had double beds, which we combined so our child wouldn’t fall during the night. All of the beds were hard like concrete, which I guess is done on purpose so you have to buy their massages. In addition, our room was placed at the end of one hallway, close to a fire exit staircase. Every day for our two-week stay, we got cigarette smoke into our room through the AC, because the hotel staff used the fire exit staircase for smoking area. Our AC somehow got the air from this staircase. So, what’s the problem with that you think? We could’ve just informed the reception about this and the problem would be solved, right? Think again! As it turns out, if you don’t speak Turkish or German at this hotel, you’re basically on your own. The English language is basically nonexistent at the hotel and the reception. So no help there. We even caught the staff smoking one day and told them in very basic English ‘no smoking’. Their response was ‘no English’. Upon arrival we were told that on our all inclusive hotel, the housekeeping would fill up the mini bar with water, coke and Fanta. Only three days of our two weeks stay did they actually get a mini bar filled with these three things. Every other day, there was some beverages missing. We also booked a family rooms for two adults and one child. Only two days did we get three clean towels. All the other days we were provided with only two, and two of us had to share a towel. After few days we even became criminals, stealing towels from housekeeping and hiding them so we would have three towels for a few days. The food at the hotel were mostly the same. For the dinner buffet you could find a few new foods from day to day. Everything else was the same. In my opinion this was mostly Turkish foods. Very little western foods. At breakfast time, there was only one waiter that actually waited us. His name is Kerim. He was the only person of maybe a staff of 20 people that asked us what beverages we would like for breakfast. He also offered refill. He was very friendly and very service minded. For lunch and dinner all staff asked what you wanted to drink. Additionally, the buffet times were not actual buffet times. The staff would start to remove the food way before the buffet was supposed to close. One day we came a bit later to breakfast, stood in a line to get an omelette. But didn’t get anything because they would clean their station before closing time. I was there 10 minutes before closing time and they were already closed. There’s also few other things, that I was dissatisfied with, but I’m not gonna mention these as well. To sum up. The overall experience at this hotel does not reflect the five stars they have today. Maybe they were a five star hotel once, but today they are not even close. I would rate to maximum a 3.5 star hotel. Over the years, we’ve been to many five star hotels in Side, Turkey, and this hotel is by far the worst we’ve stayed at. I would like to thank Ibrahim at concierge, for being the only person at the hotel willing to listen to us and who spoke English and tried to help us. And to Furkhan a very friendly entertainment manager, who also spoke English.

Anna Lumbarska

This was my first time in an all inclusive. It was amazing. The service was perfect, everyone is super kind. Good entertainment and activities. Really clean and well fixed. They have good smoothies by the pool the vitamine bar most. I loved an iced coffee everyday, you have to try them there. Berat was the vitamin bar guy, made a friend for sure! He was nice and funny and made my and my friends vacation by the pool very fun. I 100% advise you to visit this hotel if you want to have a good well fixed vacation

Robin Janssen

Great vacation,we absolute recommend this hotel. Great food, so many choices, there is something for everyone. We want to especially give a shout-out to Kerim, who works in the main restaurant. He is amazing and if you go to this hotel, make sure you search for his corner, it is definetely worth it. He sometimes yells Woehoee and puts flower petals on the tables. He was so nice and kind and remembers your drink order :)

Burak Sarıoğlu

Despite all the facilities, in the end we pay hotel to sleep. That's why I give 1 star when the room is bad without looking at other issues. The rooms are old and bad. There is a huge sink, but I cannot wash my hands comfortably without touching the sink. the bathtub is very old and dirty. No shampoo and soap for bathroom. They restocked the hand soap for the shower. Should we shower with liquid hand soap? I left without taking a shower.

Amir Mohsen Mofidi

The outside area is very green and very well kept by hardworking staff. The staff everywhere are so kind and always smiling and do their best to keep all the guest satisfied. There are big choices for food during breakfast, lunch, and dinner, and on top of that, there is very delicious food almost all day to 2am available at the snack bar. There are also a lot of sunbathing beds available on the beach. So many sports and wellness activities are planned during the day. The wellness and spa center are amazing, and the massage that they offer is fantastic.

Pavluchyk Katerina

An incredibly comfortable and quiet place to relax. a professional persona who speaks in many languages. The cleanliness and well-kept territory is impressive. Very tasty cuisine and professional chefs and waiters. Belgian coffee and cakes are a special treat. safety for children and adults. I am grateful for the time spent at your hotel

Anastazja Klimczak

We are just finishing our holiday in this hotel. It was a great time and we really enjoyed it. The food was really tasty and delicious. The beach was amazing and the water was hot. The best thing in the hotel is the staff, they are very helpful and friendly. Special thanks to Salih from Sky Arena, every evening he was serving delicious drinks for us😀

Abello Abello

My recent stay at aquaworld Belek was filled with mixed emotions. The location is absolutely beautiful, offering stunning views and a serene atmosphere. The amenities and recreational options available are impressive, and the overall ambiance of the resort is delightful. However, I must express my disappointment regarding the air conditioning in the room. Despite multiple attempts to adjust it, the room never reached a comfortable temperature. When I brought this to the attention of the staff, their suggestion was to simply open a window. Given the warm climate, this proved to be an ineffective solution. While I understand that not every experience can be perfect, I expected a bit more in terms of room comfort, especially considering the reputation of this resort. It would be fantastic if the management could address this issue in order to ensure a more pleasant stay for future guests. All in all, the resort has great potential, but this aspect left a significant impact on my overall experience.

Babar Ali

The staff very helpful but most of them could not speak English or spoke little English. This made it difficult to communicate. The food was very nice. Different types of dishes each day was very impressed with the quality of food. The rooms are very clean. Mates came in every day to clean them all. The hotel was very clean. No mess anywhere.

Marie McAndrew

Room was a great size with lots of storage, full size fridge, shower was very good. Cleaned each day. Lighting was not too good, 4 lights not working, asked to rectify it, but only one bulb was replaced. Great selection of food, always found something we liked. Drinks were a bit weak, but it didn't bother us. Pool area was a little tired. All in all, great value for the money. Location didn't have much around it but only a short dolmus ride from the old town. Free shuttle bus to the beach n back.

Maarika Tokko

Spent 6 nights here with my husband. Food was great, good variety for sure. Rooms were cleaned every day. I would say a pool could be a bit bigger for the amount of people, but it was still pretty good, specially for price. People working there were always very helpful and kind. Not far from the sea may be 57 mins walk. Certainly recommend! Plus there are cats :)

mark freebury

How do I put this.... rooms was grate pool was good. The alcohol 🍸 was waterd down as I had a shoot of Jack Daniels and tastes like water 💧 witch is wrong as we paid for the all inclusive also a member of staff was really rude when bar shut he was rude about it to my sister in law, also we was eating and a cat vomit on the floor and we told 3 member of staff no one wanted to clean it up and the food is terrible we had upset stomach and had takeaways we couldn't eat it (DONT WAIST YOUR MONEY)

Ada Guza

The best part was definitely the food! Always good selection of food salads and fresh fruits fresh baked bread nothing to complain about at all! But you have to make sure that you are there at least 30 min before meal queues are ridiculous! Poor selection of drinks at the bar, vodka and spirits definitely watered not mentioning the beer lol deffo zero one, cocktails charged extra € 8 each. We went there as a family of 4 two adults and two kids quite small room one double bed one single and one camp bed. So we could hardly move around. Well what can you expect 3 stars right. 3 times a week there was some attractions like Turkish night (the best one) magic show and karaoke. Room cleaned daily but they haven’t changed our towels in 7 days… even though our housekeeper was a lovely lady even fold our clothes. Also recommend to put alarm on to reserve a Sunbed before breakfast otherwise they all taken by 9.30. Good location 10 min walk to the side beach 25 min walk to antik city, but unfortunately we wouldn’t be back. No gym as a website says. Spa facilities are paid €30 per person for 60 min.

Nadine

I stayed at this hotel last year and remembered that I had forgotten to leave a review because of the lovely experience so I’ll take the time to do so now. I really enjoyed my time here the food was really nice great traditional Turkish cuisine, fresh pastry at lunch and beach front was a lovely touch i enjoyed spending most time here. I really liked it and would definitely return in future.

Oliuna *

We didn't choose the hotel, got it in a package with dental treatment, though we left pleased with it. Absolutely delicious food and nice wine, good room service and fabulous snack bar with relaxing music and nice view. I gave 4 stars for service just because of couple rude bar staff members. But left really impressed with a bar girl Aysenur - friendly, helpful and professional staff member, could be an example for others. A special thanks to Mert Ali, another helpful person in the hotel. We would recommend this hotel for a nice holiday.

Ayub Makda

Absolutely loved everything about this hotel, I would even go as far as saying it's probably the best hotel experience I've had! The location, service, cleanliness, food and anything else you can think of was just perfect and on point during our whole stay. Well done to the management for keeping such awesome control and hats off to ALL the workers for doing their part in making this a truly amazing place to stay! 👌🏼👍🏼🙌🏼

Kimber Lee

Rooms have super comfortable beds and the sea view room we got had a nice view from our balcony. The waiters and bartenders were very friendly and helpful but the animation/entertainment team made myself and my friends very uncomfortable: they didn’t offer us a bingo sheet to play when they were offering the other ‘male guests’ to play and they also spoke bad about myself and my friend in Turkish when we were walking past them and when we reacted to show them we understood Turkish they switched their attitudes up very quickly. Not professional at all. These ‘animation’ girl’s especially the one always wearing fake eye lenses was always making me feel uncomfortable and also tried to flirt with my husband while I was next to him.

Adel Amrani

We spent our honeymoon at The Falcon hotel, it is a really good Hotel! The rooms are clean, the furniture is not damaged. The water pressure is correct! The cleaning staff does a great job!! There was never a problem with the cleanliness of the towels or bed linen! It wasn't torn! Everything is changed daily, you don't have to ask! The breakfast is plentiful, the lunch was repeated meals but the dinner was delicious and various and drink as much as you want! If you ask for something, the staff brings it immediately with a smile, this means a lot to me!! Everyone is always smiling!! Everyone at the reception speaks English well, there was never any misunderstanding! They will help you with anything right away! Food and drink prices are appropriate, I can only recommend this great hotel to everyone!! I just don't like the bathroom position inside the room with glasse separation.

Ari Zingillioglu

We stayed at this pleasant resort hotel in the fall 2022. We haven’t encountered any issues during our short stay. Clean rooms, comfy beds, cheerful and professional hospitality, all day long activities and great food. The resort has its own private beach with a nice small pier where you can access to the water either by jumping over the pier or by walking down the sea. It was obvious that the hotel had been through a renovation as the place looked brand new interior design wise. Tranquil atmosphere, proximity to the city center, and easy access to shops makes everything possible at your reach. The resort also has indoor and outdoor pools, a spa center and fitness room. The lobby has an open bar where you can enjoy hot and cold drinks all day long. Open buffet is rich and offers a good variety of food. The resort is also very convenient for families, as it has a small Aqua Park for children. We planned our stay upfront through ets tourism company. The room rate was very affordable in the fall season per the amenities, food and beachfront that you’re paying for. Overall rating 4.6/5 for a Resort Hotel

Aamir Ahmed

I am a regular attendee at the bar I love to go when the bar man Batuhan is working he honestly makes the best drinks you’ll ever try and the hospitality he brings is unreal i would really recommend coming when he is working as he is the best.

H. Emre Alptekin

Food is perfect. All kind of meats on every meal, beef chicken fish also somethimes lamb and liver. And very good taste. Soft drinks are also high quality. Alotof kinds on meals deserts cheeses. Snack bar is the greatest i ever seen, also all kinds of meats on snackbar. Cleaning is perfect. Everywhere is clean, whole otel Quietness is perfect. I think rooms have sound protection materials. I didn’t hear single sound from any neighbour. Helping is perfect. Everyone inside hotel is very careful and kindly trying to help about everything. Location is perfect. Pools are great. Slidings are enough. Thank you!

Afan Superkul

I was here with my wife, and we loved it! Great hotel at a perfect location. Beach is cca 100m from the hotel, and offers a great beach bar and snack bar. The city center is 200m from the hotel, and you can get there on foot. Hotel has two outside pools (one has waterslides), and two indoor pools. Offers massages and hamam services at great prices and professional staff. The food is just great, a large variety of different foods guaranties that you will find something to enjoy every meal. A la cart restoraunts are great as well, professional staff and perfect courses of meals (italian is the best). There is a pasteries station, a vitamin bar, and a detox bar as well. All bars, indoor and outdoor offer a variety of drinks, beer, coctails, rakija, whiskey, champagne, and they are all free, including the soft drinks and water of course. Shows at night (after dinner) are a great way for entertainment if you don't want to go outside of the hotel. The hotel offers an indoor basketball room, fitness center, table tennis, a cinema, yes a cinema, and a disco club with, you guessed it, free drinks. They offer programs of entertainment during the day as well, beach volleyball, darts, bocha, yoga, fitness with great animators for adults as well as for the kids. Staff in general is awesome, kind, and helpful. Definetley planning on vacationing here in the future.

Elena B

Amazing hotel! I have been there in 2019 and stil remember this hotel as the best one I've ever been in. I wish there were more high quality all inclusive hotels like this one 😊 The rooms were large, bathrooms great, delicious food, the staff was so so nice, the pools were good, and the beach was about 3-4 minutes walk from the hotel with enough seats and clean water.

Myke Andrews

Hotel is okay for old people, not for us young people. The food that they have for us, English could be a lot better Entertainment is rubbish It’s great if you can understand German I think they could possibly hire more entertainment staff as well as there was only two young lads who was trying to entertain us and it wasn’t working.

Stuart Nicol

This trip was my first to Turkey, my wife and I, along with another couple booked this place being it adults only which is true. However if you wish to experience what a old age home feels like before your time look no further ! The service was average and the staff seemed unintrested in being there, when we asked if they'll be doing a foam party or something to that affect, they weren't sure/ they said they couldn't play loud music because of the guests, where as other places were having full on night clubs in there's. The beds felt as if you were sleeping on the floor, the food was alright but not varied at all, as some places do different theme nights, we had a Turkish night but nothing else, and you have to pay extra for certain items like orange juice at breakfast /iced coffees. If you're looking for a mediocre time this is the place. Recommended if your 65+. Definitely not a 5 star hotel. P.s don't feel pressured into getting a massage at the start where you collect your towls, as they offer you a "special price"

Paulina Godek

The best hotel, services and food. Too much delicious meals :) very confortable pool and Sunbeds. Shuttle bus to the beach where there are sunbeds and a bar and lunch. Drinks around the clock, extra snacks like ice cream and waffles throughout the day. Very nice service and daily evening attractions. Rooms very clean and cleaned daily. Adults only hotel on the plus side.

Ionel Bosutar

We had a great vacation in Turkey staying at this hotel. We stayed 7 days and we had a room with pool view. The room was clean and the minibar was filled each day. The buffet was diverse, of course some sortiments were repeating, but I think is impossible to have different sortiments each day. We had also snacks between the meals, which was great. Each evening the staff prepared little shows and during the day at the pool there were entertainers. They are very kind, respectful and hardworking. Tips is necessary and they deserve it. The beach is not too far, ~max 10 min normal walking and we could eat also at the beach restaurant. For us the vacation was complete and we enjoyed. Many thanks to the staff!

Alex Murashkin

Unfortunately, the quality of my current stay in this hotel is way below my expectations. 1. While the move-in experience was positive, generally, the hotel staff is unhelpful and does not always speak English. The receptionist is not always available. If customer’s questions or concerns are brushed off, they will go and post reviews here. 2. The hotel staff does not respect the meal schedule. It is written at the reception that between 11pm and 12am, there is a soup serving time. When you actually come to the restaurant, the lights are dimmed, and the staff is not present. The management has to make the customers feel welcome. This is not happening. 3. While I understand the difficulty of the Covid times and the fact that food needs to be relayed by the staff, I find it unacceptable that there was not anyone at the drinks section in the restaurant when I needed a tea. Also, the salad section has no labels, and it is difficult to explain the staff what you want. 4. Food quality and diversity is far from the greatest. I expect more meat options than just an over-fried chicken and a fish full of bones. Some food items are outright stale. Please, respect yourself and your customers. 5. The quality of the massage was not worth the money. Maybe other massage kinds are better, but I do not recommend the stress-relief massage. When my massage was complete, I opened my eyes and saw both the masseuse AND the receptionist lady next to me, trying to sell more massages. I do not understand these aggressive marketing methods. I think the management has to do a lot of work to keep the customers coming. I will not consider coming back here again.

LeithAlice

Beautiful, small hotel. Frienly staff and very clean

Mehmet Calapkulu

Comfortable and relax hotel for vacation.

Davut Kubat

Very very very beautiful place .

Şadan Cevizli

👍

Marcel Eikhoudt

Friendly and Professional, top service.

Vlad A.

We stayed here for the whole month of May. Let's start with the good. They have some beautifully kept grounds (although their beach property is rather narrow compared to other hotels) The food is very decent, it's renewed on days they expect a new batch of tourists, then the food that is uneaten is reused in other dishes for the next couple of days, but don't get me wrong most of the time it's very tasty and they have a large variety of vegan/vegetarian options. Some items like seafood cocktails are only available for 1 day a week when they expect a batch of German tourists. Hallways are upkept, paths are always impeccably clean. Regarding bottled water, you'll only have 1 little bottle per person per day delivered to your room with room service, however I've been told you can find a water dispenser on the main floor where reception is, I haven't checked personally because I always used to take some bottled water from the maid's carts (which when you're really thirsty at night you can find on the upper floors stowed away at the end of the hall in some of the buildings). Basic alcohol is free up to midnight if I'm not mistaken. You get free ice cream between 3-4pm on the beach. The kids loved it. Also the children's animation is pretty good, they love kids and it shows they genuinely love what they do. But the evening animation for kids the same same every night which gets boring pretty quickly. Pools are super clean, no complaints there. At one point my wife went to get some coffee from one of the coffee machines during non-meal hours while wearing her bikini but she was turned away by the staff, which seemed ridiculous because there is a pool with people tanning right next to the dining area... an unpleasant surprise. The beach is a pebble beach. Sometimes algae and garbage would wash ashore but it was usually cleaned up by the next day. The beach staff is great, they'll get you a lounge chair or umbrella if you ever needed one. Now for the bad. We were staying at the building adjacent to the pool and water slides, but there were a lot of mosquitoes in the evening, and no nets on the windows! We had to chase down 10-15 mosquitoes every night before going to bed. The blood splatter on the walls is a testament to that. We asked about getting some window nets from the staff but just got a blank stare from them in response. No one speaks English except a couple of people at reception. Literally. However, because most tourists are Germans, some of the staff speak German (we don't). On the dining terrace there are napkin dispensers which have a sticker that shows non-smoking hours during meals, but some people still smoke, which bothered us. When we approached the staff about this, they simply told us to go tell the smokers ourselves, which believe me I did but I find that this wasn't a very professional manner to handle the situation (the staff should have approached the smokers on our behalf). On the beach there are no rules regarding smoking. So a lot of people smoke, which was a bother for the kids. We had to get into a spat with some people because they were smoking next to our kids incessantly and without any consideration. Not exactly kids friendly. At one point, because of the length of our stay, we had to get some laundry done, we just had one load but it ended up costing us 60 euros, for one load! Not to mention that the clothes stank of detergent afterwards and had lost all their color, black shirts were now grey, had to argue about it at reception on the day of our checkout but they refused to do anything about it, so that left a sour taste about the whole situation. Honestly we won't be back, we'll try another hotel property next time. In summary this place is popular with German singles who want to come here to get drunk for a few nights and smoke on the beach. That's all. Oh I also should mention, people smoke in their rooms and the smoke smell will seep into your room because of how the ventilation works, and if someone is making love in one of the adjacent rooms you'll be listening to it all night long.

Mehdi GB

Amazing holiday! I’ve been to Antalya many times, this is my first time to the Gardenia Beach Hotel, Oh OMG. Very nice hotel and great location beach, we had 11 days in Aug with my wife and 2 kids from the UK. Absolutely Amazing, it was perfect for us. Everything is very clean! The animation is always interesting, the beach bar does ice cream, burgers, pizza, chips and salad, drinks and afternoon cake. quality food all over in large quantities. Personnel polite and helpful, everyone always ready to help. Special thanks to the beach boys (Both) and the two guys at the reception that we meet when we arrived our first morning 5.30 AM. Most of the staff do their best to speak or understand English. So we had no issues to communicate. keep up the good work guys and we might see you again next year  Thanks again Mehdi M

Judith Griffiths

This hotel provided very good value for money. Beautiful setting with large bedrooms. Only British was very limited all inclusive drinks. However would book this place again for a lovely beach break.

Paul Jones

A really nicely appointed hotel. The gardens and short walk to private beach with beach bar and kitchens and evening entertainment (some a wee bit dodgy!) Vast majority of people staying are German who where all very friendly.

Bethyaa

t’s you’re considering booking this place go for it! We’ve had such a brilliant week away and for the price we paid we really don’t have much in the way of criticism to give the hotel. Quality of food is great, lots of fresh salads, pastries and bread. Always a selection of meats and fish as well. I am vegetarian and was always able to eat enough. On our arrival at 2am they had a plate of food kept for us in the restaurant which we thought was a great touch. The all inclusive drinks were definitely strong enough to get us wavy but there were ‘fancier’ cocktails you could pay a few euro for if you wanted to. There are 2 pool areas and a section of beach which seems to belong to the hotel. There is a beach bar and 2 bars by each of the pool areas. The beach bar does ice cream, burgers, pizza, chips and salad through the afternoon but there is also a little shop where you can buy crisps, sweets etc. for a reasonable price as well as souvenirs, toiletries and clothes. We didn’t use the a la carte restaurant because we enjoyed the buffet but it’s a nice touch that each all inclusive guest can use it once during their stay. Can’t fault the hygiene in the hotel either or the staff. There’s a shuttle bus to Alanya a couple of times a week but we didn’t use so can’t comment on that. Also a spa but we again we didn’t use so can’t comment too much. Cons: Whilst most of the food is labelled not all of it is. There’s not a great deal of things in the area, a few outlet malls and 1 or 2 food places. If you do go to the nearby outlet malls the shop owners are very pushy you can’t really browse in peace but that’s not really a criticism of the hotel itself just the area. The photo and tattoo parlour the hotel must be partnered with do walk around and try to sell you their services but they’re friendly enough. Again, for the price we paid we were very impressed and would definitely recommend to anybody considering a trip to Turkey. Ps. If you love cats you will have the time of your life

Josko Sugar

Hotel is generally good, has good entertainment and big pools. Problem is the overnight buffet which they claim they have, but poor you if you count on it. I mean, it is there, but the only proper food I got was bread and cheese. There are also rooms of different quality that are sold by the same name. Quite confusing. You can more-less solve this by talking to the staff (they are very helpful), but many people won't like the fact that they need to do that.

Frans Malki

It is not good to go there. I do not recommend it. Food is not good. Room service is not good. Everything is for money. You have to buy internet with money and other services with money. They do not offer anything to say that I enjoyed it. There are much better places for the money you pay. I do not recommend it. It is not a suitable place for recreation.

Sergiu Ilie

We booked an all inclusive holiday from Czech Republic. We paid about 1000 EUR for one week, no transfer. While the room is quite spacious and beds are really comfy, for that price you expect a better service. The staff is friendly like almost everywhere around Turkey, nothing exceptional, treating some guests better than others, definitely. The food was great, a lot of options, bar open almost non stop. One of the biggest disappointment was the gym and the included spa things, while the gym was incredible small and the machines are very bad, the spa did not bring any value to our stay. Internet is prepaid, 2EUR extra per day, which is horrible to think, for one week holiday you pay the hotel bill 😅Take this in consideration when you negotiate your stay. Maybe good for a family with kids, if you would like your kid to get friend with 100 others in the pool, not suitable for a relax, quiet holiday.

Emma Emma

The worst hotel we ever been. Food is disgusting room not clean and rude staff. 3 stars the most not sure why this is marked as 5star hotel. Not worth money. Breakfast was absolutely disgusting not much to choose from all cheap sausages etc.Also swimming pool indoors is not heated and very small more for kids.

Maggie Hussain

Rooms are not as big as expected. Most staff don't speak English. It was daughter bday while we are there and would like our table to be special but due to poor communication I was pass to staff, assistant manager and the manager of the restaurant but nothing happen as the manager himself doesn't speak English and don't want to be disturb with his breakfast. Wifi is not free in your room. You have to go to lobby to get free WiFi. It cost €2 a day per room. Poor connection even we paid for it. When I told the front desk about it the answer with difficulty to understand "nothing they can do". With sarcastic smile.

Shakil Qasim

I had an opportunity to stay at this wonderful hotel with my family. The rooms were clean and tidy and were cleaned regularly during our five day stay. I rarely write reviews but professionalism of the staff at the resort has impressed us to such an extent that I am writing one. The staff at the reception were very courteous and professional in their approach. When we arrived the safe in the room was left in locked position by previous occupiers. I brought that to notice of the staff and it was sorted within ten minutes. Staff in the restaurant could not have been more helpful. It was a great experience and will definitely visit this resort again next year. As we checked out an electrical charging plug got stuck in the socket. I informed staff but was not expecting them to remove it and return to us but to their credit they did. I could go on on but suffice to say all members of staff helped us whenever we needed help or guidance.

Martijn Hoedjes

What a great hotel! We've just returned from a wonderful week in Turkey at this fantastic hotel. The rooms are spacious and tidy, the food and drinks are more than well taken care of, and the staff is incredibly friendly. The towel service is excellent, both at the pools in the hotel and for the beach. Very good entertainment for all ages. We thought that perhaps not all facilities would be available in the off-season, but we didn't notice anything of that at all. I can recommend a stay at this hotel to everyone! And thanks a lot for the birthday cake and decorated room!!

feisal salemohamed

Stayed here a week with 2 young kids. Brilliant stay. Many shops nearby. Beach is a 6min walk. Good food. Rooms are clean, were cleaned everyday. Food is good - no idea why people still moan but you can't make everyone happy! Food was hot every time. Plenty of drinks. The only thing were the pools were fairly cold. Indoor and outdoor and the kids. Heated pool would be much better. Overall great stay. I did inform the staff but I was told there is a technical problem. However a great stay.

Rich Mullins

Stayed here for a week from the 10-17 October. What more can I say than what a wonderful hotel! The staff are friendly and welcoming, they are always willing to help and available. The room was exceptional clean and tidy and the room attendants would clean daily. The pools are amazing and the beach area provided a lovely place to escape and also to eat and drink. I literally cannot find fault! Thanks would come again.

CAROLINE HAYES

Just come back from a 7 night stay and was really impressed with this hotel , every area was really clean and staff were constantly keep everything nice and tidy , rooms were cleaned daily and the fridge restocked. The food available was lovely with plenty of choice and different options where to eat at any time of day . We ate at the Al la carte Chinese restaurant and again it was great. My only small niggle was the entertainment in the eve wasn't always great , the quizzes etc were a bit silly with tapping a random bloke on the head to answer the questions. We loved the live music night and there were enough good things about the hotel for it not too matter much.

fida _

I had a wonderful experience at this hotel. From the moment I checked in, the staff was incredibly friendly and accommodating. The room was spacious and clean, with a comfortable bed that made for a great night's sleep. The hotel's amenities, including the restaurant and pool, were top-notch and added to the overall enjoyment of my stay. The location was also convenient, with easy access to sea. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. I also have to mention that the animators at this hotel were fantastic.

Katarzyna Różycka

Very good trip. Hotel is beautiful, food was good, people here are so nice! Animators were really funny, had a lot of good energy and make this holiday amazing. You can meet animals (rabbits, cats)everywhere. Me and my friends had a lot of fun and good time😎 Thank you!

Ta tvoje

The hotel was very beautiful and the entertainment team was very great and funny, we did a lot of activities here. The restaurant was amazing, everything tasted good. We had different types of culture food. I had been here with my boyfriend and it was very romantic holiday. The Beach was quite rocky but it wasn't that bad. We live in bungalov and the rooms was very clean. I can't complain about anything. I really enjoyed here. The pool was also clean.

Rashmi Panigrahi

Loved this beautiful hotel, its friendly staff, and its resident cats and rabbits. Clean, comfortable with its private beach and great food made our stay memorable. The food in the speciality Italian restaurant could be improved though! But apart from that, everything was perfect. Thank you so much.

British Man

I recently stayed at your all-inclusive hotel, and unfortunately, I was quite disappointed with the overall experience. Firstly, the food was a letdown as it seemed to be the same uninspiring options day after day, and it didn't match up to the delicious meals I enjoyed during my previous stay. Secondly, the beach turned out to be a safety concern rather than a leisure spot. Its rough conditions caused discomfort and even potential harm to our feet, making it difficult to fully enjoy the shoreline. I was taken aback by the inconsistency in pricing and room quality. Last year, I paid 600 euros for a top-notch double room with a fantastic view, yet this time around, shelling out 2000 euros resulted in me getting the last room available in the resort, which was far from satisfactory. Moreover, the disruptions in services were noticeable. The sporadic electrical outages, even if brief, were an inconvenience. The malfunctioning lift added to the frustration, especially after a tiring dance session or meal. Navigating three floors of stairs under such circumstances felt like an unnecessary hassle. On top of these issues, the public toilets were often found to be in an unacceptable state, lacking cleanliness, and leaving a very unpleasant impression. Lastly, the pricing seemed exorbitant, exemplified by a shocking 5-euro charge for a single ice cream. This left me questioning the value for money that your all-inclusive package promised. I sincerely hope you consider these aspects and take steps to address these concerns in order to provide a better experience for your future guests. Thank you.

Pariyakon Vos

Everything was really good, the view was amazing. The cocktails were spot on. The pools were great with awesome views and epic for sunsets. Today was my birthday. They surprised me with a card and a really tasty cake, I was really happy. I will definitely come back again!

Mohammed Abuneel

A very busy hotel, the staff is very friendly. The room was good but not perfect. You can see that it’s aging but its clean. However, the room view is really good even that i was on the second floor. The breakfast served everyone with no mistakes. Pool is very clean and the beach too. Overall it was good.

Benita

Sea view rooms are small but with balcony, sometimes with smoke smell, needs to refresh. Parties by the pool and clubs might disturb you until midnight, not recommended to stay in rooms at the side near outdoor pool. Restaurant has stunning seaside view, gym and spa services are great. Better to call 8000 for guest services, the reception is not able to help most of complains.

N O'Riordan

Our second time staying at this Hotel. It is excellent in every way. Amazing staff, food and facilities. I would describe it as a hotel catered to adults with children welcome. The staff at the adult pool area were particularly helpful and friendly - Thank you! The views are breath-taking, make sure to stay in a room with a sea view and in the middle or right wing of the hotel as you face it, the view from the left wing isn't as good. Sauna, steam room, Hammam are great. Fantastic Gym. I honestly cant fault this hotel and is one of my favourites to stay in. The only slight issue we had was that there is usually a Jazz band playing every evening and for some reason the cancelled the advertised bands for the rest of the week on 16h Oct '23 - this was disappointing. Cocktails are London prices £10- £12 but very good quality and you don't need many. Wine at dinner is a little expensive too. Thank you everyone at Akra hotel for making our stay so special again. We are looking forward to our next visit.

debbycounty

We stayed 7nights. The hotel rooms were okay. Small bathrooms than expected. Our room wasn’t properly cleaned during our stay. We found waste products from the last guests on the floor. The receptionists could be nicer. They gave us wrong information during check in about the Mini-bar. The only good thing about this hotel is the Urban chic lounge and the pools. Overall experience was okay but less than you would expect from a 5star hotel.

Paulina Szmigiero

Fantastic hotel, wifi is only free in the lobby if you require wifi around the hotel you have to pay (low price) in euros. Same goes for the safe but it wasn’t a problem. Staff were friendly, their language skills are amazing but low on English which was ok for us as they spoke Polish ok and we could communicate with some staff in Polish or English. Room was clean and quite modern, fridge was always topped up with drinks and you are able to have tea or coffee in the room as well. There is air conditioning in the bedrooms and it works great. The balcony had a beautiful view and hearing Ezan from the nearby mosque added to the atmosphere. Swimming pool was clean and water felt fresh, the sunbeds were hard to get but I didnt have a day where I couldn’t get a sunbed at all. Food was the best thing about this hotel, huge variety, breakfast was OK but Dinner that started at 18:30 was the best! The meat variety and the vegetables and salads, I always had a plate full sometimes even got seconds and thirds. The desserts were fresh and gorgeous tasting. Also, food was available 24/7. Bar staff were extremely friendly and accommodating. The hotel had entertainment every night around 21:00 only for about 2hr but it was good, we could find a schedule of what was on every night by the dining room on a notice board. Spa was also available treatments ranging from around 60 euro up. The hotel also had a hairdresser which also did beauty treatments and had a variety of shops (shoes, clothes and souvenirs) the shops were at discount price and we found a lot of clothes and other items cheaper than in the bazaar’s. There is also a Jewellery store on site and the Jeweler is a very friendly man, good at deals. Hotel itself is about 30 minutes from the Old town, but there are plenty of buses that go from just outside the hotel to Side Old Town every 15 minutes that cost 30lira or 1 euro. There is a free shuttle to the beach but we did not take one as the weather was so beautiful, we walked and it took us less than 10 minutes. There’s gorgeous food at the beach also, and drinks. Sunbeds are plenty on the beach and some cool activities at extra charge. Over all the stay was fantastic and would 100% recommend.

Matt H

I will start this review on a positive note. The hotel is well presented with a lovely bar and lobby area and a clean big pool. This is where the positives stop! Staff are rude and uninterested in improving your experience (with exception to Ahmed at the small pool bar, he is fantastic and Bekir at the top bar who always has energy and a smile on his face). Animations/entertainment team are the least animated and entertaining people I have ever seen! Promises of foam parties and exciting entertainment to find out they never happen. They walk around on their mobile phones, giving zero attention or entertainment to their paying guests. They have the easiest job in the world, stick on some music and the guests will have to entertain themselves. Food is edible and mediocre (I can guarantee you will be on the toilet a lot). Cakes were the only highlight. Whoever gave this hotel five stars must be bereft of taste buds and hate anything that brings joy. This is a 3 star hotel at best. I had to spend the night in my garden shed once with an old oily rag for a cover and a bag of nails as a pillow and I would still give that more stars than this place. IF YOU ARE ENGLISH STAY AWAY!!! This place caters almost exclusively for Russians and Germans. You will find yourself wondering if England has actually vanished since you boarded your flight. All in all I would rather spend a night in a hostel for the homeless in Rhyl, I'm sure the company and entertainment would be a vast improvement.

Sarah Parker

Just returned yesterday from holiday In this hotel.on arrival reception staff rude. Our room was an annex and sub standard.but we did manage to get the room chsnged.you have to pay for WiFi.the hot food was always cold.plates and cutlery was dirty.my partner was ill and I had mouth ulcers .very German orientated and German guest were rude and racist against my partner too.so all in all not a great holiday at all.we definitely wouldn't go back to this hotel,area or indeed Turkey itself Sarah

Vanessa Paredes

The hotel is very old, bathrooms smells bad, showers leaking water on the floor, toilet brush extremely dirty. We arrived late, we were told there was late buffet, we only found pieces of hard bread and fish with no flavour very plain. Food wasn’t good either, not very tasty or options of chicken and meat. Avoid the salon at all cost, got a manicure that peeled off in 1 day, be aware. Pool is extremely cold 🥶 we left very disappointed. Also NO WIFI, we were charged € couple euros in order to have INTERNET. You can see how dirty the late buffet was. Other than that breakfast was nice, omelettes the best. Not big options for fruit tho.

lara abosaleh

Wifi : The Wifi is not free 5€ per person for 3 days Location : The location is so far from the main city Food : Only Basic food, also not that good Safety box : You should pay to use the safety box Room card : If you lost your room card they won't give you another, they will open it for you instead of giving u another card Room lights : There is only 3 lights in the room, entrance and near the bed sides Room airconditionar : The air conditioner was dripping water, they came to fix it but after 2h it dripped again Price : Too expensive for the hotel quality Quality : The hotel is 3 stars not a 5 stars at all!! Breakfast : There is no *late breakfast* as it written in booking the breakfast ends at 11 max Service : Bad service Slides : No slides more that 2 small slies

Konstantin Guryev

IMO, this hotel definitely deserves higher ratings. Good quality for money. Friendly and welcoming staff, good room condition, standard set of food and beverages for this price category. Animation was nice too (we caught a foam party, plus live music in the evening). Beach was also very nice and comfortable (shuttle goes there every 15 minutes, so you don’t have to walk a dusty road last 50 meters, if that bothers you).

Reuben Worswick

I am staying here right now and I love it. The staff are nice and they're so quick with service. You can even wait outside for around 10-15 minutes and a bus comes ready to take you to a beach ⛱️. The pool is so cool and refreshing and the water slides are so fun. Would really recommend.

Isabella M

Disastrous Experience at Side Crown Sunshine Hotel I recently had the unfortunate opportunity to stay at the Side Crown Sunshine Hotel during my second visit to Antalya. As a black woman accompanied by my two sisters, our experience at this establishment was nothing short of infuriating. I feel compelled to share my grievances regarding the staff, the food, and the overall service we received during our stay. Allow me to elaborate on the various aspects that contributed to our terrible experience. To begin with, the staff's attitude towards us was abhorrent. From the moment we arrived, we were met with disapproving glares from both the staff and the residents. It felt as though we were being subjected to a deathly stare, a constant reminder of our perceived otherness. The blatant discrimination we faced tarnished our visit and left us feeling unwelcome and disheartened. Moreover, the quality of the food served at the hotel was nothing short of appalling. As paying guests, we expected at least a satisfactory dining experience. However, the meals provided were consistently subpar, lacking in taste, variety, and overall quality. This was an unexpected disappointment, as we had hoped to indulge in the local cuisine and enjoy the flavors of the region. Instead, we were left with unsatisfying and uninspired dishes that failed to meet even the most basic standards. One particular incident that further exacerbated our terrible experience was the hotel manager's mishandling of our scheduled transfer to the Sunshine Garden club. We had agreed on a pick-up time of 10:30 PM and a drop-off time of 2:00 AM, for which we were charged a hefty £120. However, when the designated pick-up time arrived, the driver was nowhere to be seen, and our calls were completely ignored. Left with no other choice, we had to arrange our own transportation back to the hotel via taxi. This breach of trust and lack of professionalism is entirely unacceptable. As paying customers, we entrusted the hotel to arrange our transportation, and their failure to deliver on this commitment left us feeling stranded and inconvenienced. It is disheartening to witness such a lack of accountability and disregard for their guests' well-being. The hotel's negligence in handling this matter further solidifies our decision never to return and to caution others against staying at Side Crown Sunshine Hotel. In conclusion, my experience at Side Crown Sunshine Hotel was marred by the staff's discriminatory behavior, the abysmal quality of the food, and the complete disregard for our agreed-upon transportation arrangements. As a black woman visiting Antalya with my sisters, I had hoped for an enjoyable and welcoming stay. Unfortunately, this was far from the reality we faced at this establishment. I strongly advise against staying at Side Crown Sunshine Hotel, as it has proven to be an unpleasant and regrettable experience that I would not wish upon anyone else.

Lana Ay

I have been here for 6 days. The service is amazing, friendly staff! Every day fresh food, and a lot of choices. I recommend this hotel for sure!!

terry jackson

Only thing that would have been needed was some evening entertainment but was informed that there was evening entertainment but we had come towards the end of the season. Other than that we had a fabulous time. Thank you sys ..

Lee Stock

Thoroughly enjoyed our week at this hotel. Other reviews moaned about grumpy staff but some smiled and some didn't, so what they are there to work! And as for moaning about going to the spa for pool towels...get over yourselves. The pools were fantastic though. But for a 5 star hotel to only have one local beer in small plastic cups is not on, especially the plastic wastage. The food was ok but definitely not aimed at Brits, more locals and eastern europeans. The hotel itself was clean and very pretty. Rooms were very spacious.

Cindy Nožičková

I was afraid to choose this hotel because of the reviews. But in the end I chose him and didn't regret it. I'm also picky when it comes to hotels, so I still don't understand why there are such bad reviews. The hotel is beautiful, the staff is nice. Everywhere is clean, because they are constantly cleaning (men) in and around the hotel. The rooms are spacious. As for the cleaners (women), they are willing to clean nicely only for a tringelt. I was disappointed by the food, because it happened several times that it was cold. There is a selection, but the dishes are often repeated. Overall, I am satisfied and would like to come back.

Martin Holmes

This hotel is in a fantastic location. The rooms were ok. The service was ok. The location was close to the beach and shops etc. This is meant to be a 5 star hotel. Based on previous hotels I would say this was more of a 3 star with the extra 2 stars being paid for. The best part about the hotel was the pool. It is huge. We stayed in the height of summer and managed to find loungers as a group of 18 regardless of time going. We paid a low price to stay here and had a wonderful time. If you want real 5 star experience. Stay elsewhere and pay 5 star money.

Usman Manzoor

This hotel charge 5 star facilities however only provide 1 star service. The rooms are not clean with broken curtains along with filthy bathroom. Also states wifi is free however this is a chargeable service. Food isn't nice with minimal options available and cold. Facilities for drinks are poor as either waiting for drinks for a while and also if not working then the staff says it's finished. Staff doesn't speak English or understand apart from reception staff. Some staff are also very rude.

darron mowberry

Just got back from a week at this resort,after reading all the negative reviews I wanted well away but to my surprise it was a really nice place, yes the food is not the best but same as all the all Inclusive places, my 2 little ones loved every minute of it but best there best part was meeting ammit from the photo shop, think they wanted to bring him home lo, don't go by what everyone says go make your own mind up, would definitely go back. Night entertainment was the best

Monika Simokaitytė

First of all, I apologize to her, my English is not perfect I am very satisfied with this wonderful hotel and the vacation I spent there. It was my first holiday to Turkey and we chose Anabella from most hotels. And we were certainly not disappointed. As soon as you entered the hotel, you were delighted by the beautiful, luxurious lobby. The rooms are beautiful, clean and equipped with everything. The mini bar is cleaned and refilled every day. The service from the reception, bar, restaurant, outdoor cafe to the cleaners is amazing and very pleasant. The food in the restaurant and outdoor cafe is very tasty and there is a really big selection. The daytime and evening bars and their drinks are great and they really make whatever you ask for. The hotel's spa and massages are a perfect addition, which I highly recommend ordering for yourself. The outdoor environment is beautiful and clean. The beach is sand. There are enough beds. Beach towels are provided. The pool is clean and maintained. There is also a shallow pool for children. Also a big thank you to the animators, they are really wonderful and always with a smile and a good mood. The extras were interesting. The child really liked the mini disco. In one word, my 8 days were spent PERFECTLY. I RATE 5 stars with a big plus.

Viktoria Krokis

I have mixed feelings about this hotel. Pluses: - hotel and room looks well designed and clean - food is okay( not excellent as it’s pretty repetitive) - private beach( it's sand beach) is good, sea is clean Minuses: - customer service on reception is kinda rude, sometimes they are useless in resolving some problems - entertainment like sport activities are poor(it last 10 min, something it’s canceled without notifying in activity board) - location is pretty bad, as there is no place to walk around and enjoy the sea and nature(all tracks by sea are private and only hotel customers can use them) - guests are mostly Russians( they are impolite and noisy) - kitchen is pretty smelly especially on dinner time - territory of hotel is very small, not places to walk - only 2 elevators for 7 floor hotel, you spend so much time on waiting it - number of sunbeds by swimming pool is very limited - no much options of vegan/vegetarian food(like protein options, not a vegetables) This hotel is almost in the end of my personal list of hotels to visit and i would not come back again.

Vigilija G

We recommend the hotel, a big plus is that the dominant guests are Germans, there are many Slovenians, Poles, Turks, there were also Lithuanians, and a minority of Russians (although it could not be avoided), very good food and a large selection, guests are taken care of throughout the day, the western part maybe a little short and simple. The environment is suitable for children and families. The hotel is cozy, compact, beautiful. Pleasant and friendly service staff, they speak English very well. Thank you!

M W.

We really enjoyed our vacation. The staff is polite, helpful. Big thanks to Ayhan! He is doing a great job in the restaurant 😀

s

Since summer is approaching & people are looking for nice hotels to stay at, I thought I would write a review to tell you not to go to this place. It was my first time here & I definitely will not be returning. Firstly, the hotel is located at a strange place with nothing around, in the middle of a busy road. The hotel staff were giving off strange vibes, lacking in their social abilities. The so called ‘manager’ was very dismissive and not helpful when I raised a few concerns. Our first night was horrible, we were given a room looking out to the noisy road & the rooms didn’t look the way they were advertised. We were given a ripped up damaged crib for a baby, who fell out of it a few times during the night. The facilities & activities were very limited & needed to be paid for to be used including the spa, hammam, etc.. not very ‘all inclusive’ of them. This also included access to wifi which we had to pay for daily for each device. The food court didn’t smell pleasant at all. There were cats outside and all over the place. The area didn’t look very hygienic overall. The food was not fresh or varied. There were limited activities throughout the day and most were directed toward children. There was limited availability for sun loungers as everyone would throw towels on them even when not in use. The cocktails were not nice & the cups they were served in were overused plastic cups which weren’t pleasant to drink out of. People were very money hungry & would try to scam you at any opportunity. This was witnessed first hand in the little market inside the hotel. There were no price tags on items & the worker charged a tourist more than they charged a Turkish person for the same item. When I mentioned it they brushed it off and told me not to make it obvious. There are taxis you can take out to the city but they are very expensive. There were barely any English speakers there so there was a communication barrier. Initially my stay was booked for 2 weeks but I left on the 3rd day & risked losing all the money I paid because it was that bad. It’s a shame because I was looking forward to it but overall I would not recommend at all.

Alena Karaivanova

Amazing hotel. A unique view from the hotel that you will never get tired of. Food was very tasty and varied. There was also traditional Turkish food. The alcohol was also good and I enjoyed many cocktails. The staff was super friendly. Every night there is an entertainment show. Free bus to the beach. There is also a bus to Alanya for 2.50 euros one way. Everything was clean and tidy. The room was small, but the balcony and the view from the room were unique and unforgettable. The internet was excellent and very fast, even on the beach there was internet. Great service.

Frida RL

Nice hotel but boring for families. Everything closes too early. Gym doesn't open on sundays and neither does the spa. No mini bar or iron. Water slides open only about 4 hrs each day. Pool entertainment consists of darts and zumnba everyday. Majority of staff are miserable. Considering it's an all inclusive holiday, Everything is limited. Bar selection is limited. Nothing to do apart from sunbathe all day or go to your room. Although The food was ok, it is actually the same every day and basic. No theme nights. I called for room service and the guy said no English. Some staff were kind and friendly. I wouldn't recommend it as a family hotel because eventually it's repetitive and boring for the kids. Also they allow people to go and put towels on their sunbeds early morning while they go back to their rooms or go and get breakfast. Meaning they're reserving the sunbeds. Some don't come out for hours. I have to say, if you have allergies, they take it really serious. This was impressive.

Amir Altın Ninja

If close location to the beach is not the priority for you but huge variety of activities, many pools (really MANY!!!), amazing aquapark, best waffles!!! at the breakfast, so tasty food and cocktails!!! Many places to walk and just enjoy the landscape and views!!! Best

Tara Duur

I emailed this information but I didn’t get a reply back from the hotel unfortunately. So I want to warn you about this. We were talked to at the pool by Harun and were promised a great trip to Alanya. It was all under the impression it was from the hotel service. He also wore his hotel uniform. We would visit different stores and it would all take place from 17.00 till 20.00. He even said we were just in time for dinner when we get back. We would start off by a store that was his brother’s. He told us we didn’t have to buy anything if we didn’t want to, but would be nice tho. We were fine with that. I asked very clear if it was free or that I really didn’t have to buy anything. He ensured this. We went the next day to the agreed spot to wait for the car. Once we got there it was the typical market expierence. They wanted to sell everything to you. I didn’t mind, I kind of expected that. I asked the minute I saw something nice, how much it would cost. But he kept saying it would be a “special price”. At the end we wanted three items of this fake brand stuff. They asked us €100. A ridiculous price. I just started laughing. The seller became really angry with a aggressive tone. He started saying: “ we took you here by car and now you have to buy something”. And then I wasn’t feeling friendly anymore. I told him this wasn’t what was promised and started talking about feeling like it’s a scam, and that Harun (the guy who set this up) wore the hotel tag at the pool and that he shouldn’t have done this in order of the hotel. It started to calm down a bit when I mentioned the hotel. It all happened in the back of the shop, and I felt really cornered. 3 employees of the shop surrounded us, and it felt like we couldn’t go anywhere. I was really relieved my boyfriend was with me, other wise I would have felt extremely anxious. They were really mad and I felt like I couldn’t go anywhere. I felt my stomach turn. My senses just said I was in a bad situation. It’s ridiculous to feel this way on a holiday. We payed for the stuff (still way too much money). The seller even stood next to us at the ATM. It all felt really wrong. and right after we payed, the driver said we should go back to the hotel because he had to pick up other guests from the hotel. So around 18.00 we were back there. Far from the 20.00 what was promised. But we didn’t even care anymore because our mood wasn’t feeling like shopping anymore. He just wanted to bring us there to scam us and bring us back to the hotel. The intention never was to make it an nice event. The hotel really should know about this, because I don’t want any other guest will have to expierence something like this.

Sami

Overall, this residence was OK and had a reasonable price. Positive aspects included the water park and excellent breakfast, as well as the Turkish bath. However, there were some negative points, such as the lack of coordination among the staff and some broken items in the accommodation, like the shower. We said several times regarding the broken shower, but they didn't pay any attention, so we replaced it ourselves. The internet speed in unit 188-3 was very poor. The unit we booked looked quite different from the pictures we saw before booking. Despite these issues, it was tolerable for us, as our main purpose was to visit family and we preferred to spend good time together.

Bilal Sajjad

We simply cannot recommend this hotel enough!! - The food is great- huge variety to choose from, snacks available at all times and fridges all over the hotel full of cold water. - The pools are great and are suitable for children of all ages. - The staff are beyond polite and are very helpful and understanding. - Excellent location. - The whole hotel is immaculate! Every thing is very clean and presentable at all times. - There is every kind of facility that you can imagine to offer! Don't hesitate booking with Waterside Resort and Spa!!

Michael Latcham

The resort is nice, pool is very large Staff are helpful and attentive. A good selection of food each breakfast, lunch and diner time. Some things in the shops downstairs are pricey but no more than in side. We enjoyed our stay tremendously.

Piotr Ptasiński

Hotel is very nice, located between river and sea, with mountains in background. Rooms are rather small but clean and qit samll balcony, air-conditioning system works fine. There are a lot of things going on every day - animations for kids, 4 water slides, evening shows and disco. Restaurant is full of good food, each day evening dinner is with food from grill. Staff working in the hotel is the biggest treasure, they are very kind, hardworking and always smiling.

Mirka Komárková

I wouldn't fault the hotel for anything. The location of the hotel, at first I was surprised that it is quite far from the city, but the advantage is the buses that run a short distance from the hotel to the center of Side and Manavgat. It runs from morning to midnight and the interval is 5 to 7 minutes. Room - clean, mini bar refilled daily. Only the cleaning took place, but the balcony was not cleaned during the entire stay, and the cleaning of the floor was not much either. The staff - they were brilliant. Helpful if I didn't know how to do something, nice both in the hotel and on the beach, by the pool. I really appreciated that we got the room before 14:00 and the possibility to leave the room at 12:00 is also great. Furthermore, the hotel has a super prepared information sheet, where everything is very well laid out. Food and drinks, I have nothing to complain about here either. There was always something to choose from the amount of food. Enough food and drink even during the day. The animation program for children was ok. There are three shops and a hairdresser in the hotel. The beach is about 300 meters away. A surprise was because it is pebbly. So we were looking for water shoes, but they had them in the store at the hotel. Another great holiday in Turkey for me.

Zain Ali

We stayed in this hotel for one week during July. The hotel is well organised, staff is friendly and there are quite a few activities arranged by the entertainment team. The pool area is large and there is also a private beach for hotel guests. The hotel has many services including kid's mini club, spa and professional photographer. Special thanks to the two photographers who took great photos of us to take back home. Overall, staying at this hotel was an enjoyable experience.

Hungry hamster

We spent amazing time in this hotel in September/October 2022. Food was super good. It was better than food in 5 star hotel we stayed last year. Rooms are spacious and very clean. I actually liked the swimming pool being between the buildings and greens. It felt cozy. I also liked that the pool had stairs. It was very useful for my dad, who would not get into pool otherwise, because he has limited mobility. The hotel is not on the beach, but their shuttle service is very frequent. So my dad also could enjoy the beach. And I often walked to the sea. It isn't far at all. Overall, it was surprising to see how smiley are the staff in the hotel. Genuine smiles hard to fake or pay for. I have noticed that many employees were smiling frequently. Bet good impression of the hotel and service. The only downside is the Internet connection. But I think it's an easy fix, moreover I was happy to disconnect finally.

Thato Ogunbode

We had an amazing holiday in Wyndham hotel, we've spend 10 nights with our family friends. The place is well located with walkable distance from the hotel to the beach. The staff were professional and helpful, activities are well run and there's always something to do. I would like to especially thank activities coordinators Mery and Hailey for their kindness and work ethics. They were perfect and very friendly. I would recommend this place and would definitely be going again.

David vince

Cleaners don’t really seem to do a lot, don’t change towels or bedding often or replenish the fridge and coffee enough. Often takes multiple phone calls to reception to get issues resolved. Entertainment seems to be an after thought and quite late for children. Food is bland tasting and everything tastes the same. Majority of the guests and their children we encountered at this hotel were very rude and, whilst in the pool area it’s not a pleasant experience to have photographers and tattooists hawking their services, I’m more interested in the kids enjoying themselves and trying to get on the slides than getting a tattoo! Area isn’t too bad but has a very busy road to cross to get to the beach. Overall it’s not bad but can be a lot better, it has not reached expectations. Would I visit Lara again? Possibly, but out of season. Would I stay here again? No.

Debbie Lee

Nice hotel good food . Pool area very shaded. Beach is the best part .shuttle bus every 15 minutes but you can walk 8 minutes there is two pools at the beach 2 snack bars a great bar and a big stage great at night Only issue for me is lots of cats

dalia el khoury

We reserved the family suite & took the all inclusive package, our experience was very good, the hotel is very clean, food is good & diverse, staff are friendly, pool is clean & the beach with the bars & night shows are amazing and all is very convinient for kids. I have only 1 comment which is the Wifi, its very poor outside the rooms & next to the pool.

Christine Schembri

Let me start with the positives, the food is fresh and very good, it varied every day and items were replenished as soon as they run out. The outside areas and pools are lovely, and they are lots of activities especially for kids. However there were some significant concerns. Safety Issue: On our first night, there was a major safety issue with the crib they provided, it had two pieces of foam instead of a proper fitting mattress and our 10 month old daughter got stuck in the gap while sleeping. Thankfully I woke up when I heard her muffled cries. It is very irresponsible to offer these cribs, apparently safety is not a priority for this hotel. We informed them in the morning about this issue and they changed the mattress, however no explanation or apology was given. I do not understand why they initially put the cheap foam if they had a proper mattress available. Room Quality: The rooms were disappointing for a five-star resort. The decor was basic and outdated, and the absence of blackout curtains made it difficult to sleep. The curtains looked very cheap and thin. There was light pollution during the night and the room was flooded with light at sunrise. Additionally, the cooling system was ineffective in both of our rooms. Customer service: We were offered a room change as soon as we mentioned the above issues. However they were quite rude about this. We had decided to explore Antalya city centre that morning because obviously we weren't going to waste time waiting for our room to be ready. They called us at around noon and instructed us that we should not have left the resort and that we were supposed to leave our luggage in lobby. We were not informed about this in the morning. He then threatened us that they would cancel our room change if we don't return soon so we had to leave the city early and return to the hotel. Overall Experience: In comparison to other hotels during our two week trip in Turkey, this hotel was the least enjoyable, primarily due to the room quality and the safety issue on the first night. While the food and some staff members were commendable, the negative experiences overshadowed the positives. Take caution if booking this hotel, especially with young children.

Zulfi Mirza

Just got back from here. Had a lovely time. The hotel was very nice and large. The food was good and had a large variety of options. In the evening the main restaurant was ridiculously busy. So lots of long queues at the food stations. You have lots of food and snacks available throughout the day. So impressed with the amount of things you could have. You had fridges dotted around to help yourself to drinks, freezers to get yourself branded ice-cream. Coffee shop, snack bar. So lots to eat. The kids pool was great. The kids loved it. The water was warm and the area was clean. Kids club was OK but I wouldn't leave my kids alone there as I didn't feel it had alot for them to do. We had the quadruple room. Which was for my wife and two boys. The room was very small with two pull out Murphy beds. The bathroom was clean. Room could have been bigger. Very cramped for four people. The hotel had a taxi desk. When I arrived from the airport I paid £25 the taxi desk wanted to charge me £40 for the same 25min journey. I asked the hotel for the number for a different company they refused to give me a number. Found that very disappointing. I got a taxi from outside the hotel for £20. Be aware you will be overcharged for taxis. Definitely a nice place. Maybe get a bigger room if you go. Food was good and lots of options which changed daily.

Ali Almahmood

good place for travel and relaxing all inclusive for family for kids very nice hotel all personals friendly , But there are some notes that the management should pay attention to. There are some employees in the hotel who use areas designated for customers, such as the restaurant, smoking room, and seating area. Other than this, this is a very good hotel.

Yusra Hosameea

Good location only 20 minutes away from airport however it is on the end of the lara beach strip and from town centre/shops etc. We quite liked this as it meant we were not surrounded entirely by noisy hotels. Room was small for a family of 4 with only a small balcony but was clean and we'll looked after. Kids loved the children's pool and kids club which had engaging activities. It rained for 2 days and staff were great at moving all the entertainment indoors Overall a nice place for our first time in antya however would like to try somewhere else next time

May B

Great food & service!!! The room is minimalistic but clean. There's a bit issue with drying the laundry because the bathroom doesn't have a good ventilation system. Some rooms don't have a balcony at all (we asked to check out later & had to move to a cheaper room because ours was already booked). Amazing time for kids, very good, variable shows - we didn't need to get out of the hotel for 9 days. Great water park.

Marina McGuire

Fantastic hotel, spotlessly clean. Swim up rooms amazing for families. Food - you'll never go hungry put it that way. Bar staff so pleasant, cleaners amazing. Yes a full recommendation from me x

Lee Partridge

We visited here for our family holiday with friends. The hotel was amazing. The room was perfect, ours was a 2 bed family room that was really spacious. A double bed in one room with a single, and 2 singles in another which we pushed together to make a double. The shower was walk in and separate, with a rain fall shower head as well as a hand held shower. The bathroom was nice and very clean. Plenty of storage space and extra space for moving around for a family of 5. Two Aircon units and a safe. The pool areas were also great with plenty of choice of slides as well as pools to choose from. With the added bonus of access to the beach waterpark which was also great. The food was perfect, so much choice for breakfast,lunch and dinner. There really is something for everyone to eat. Lots of deserts as well. During the day there is a jacket potato stand, waffle stand and crepe stand. And the beach park is all inclusive at most places as well. The hotel area inside is very bright and well presented with a few shops for handbags, jewelry, watches and a supermarket. Our friends had a duplex swim up room on two floors with 3 balconies, their room was fantastic and huge but is quite a bit more expensive than the other rooms. All in all this was a fantastic hotel. We only had one issue and it was that there were only 3 towels left each day when we clearly had a room of five with five nightwear laid out. I had to call reception every single day for more but they came quickly. So to be honest if that was the only issue then so be it! I definitely recommend anyone to stay here. You will not be disappointed.

Rebecca Page

Just come back from here. Great for families with older children due to the amount of slides! All manned with lifeguards. Some in the hotel and even more on Eftalia Island which is connected to the hotel. My children are 8 and 12. A great age because it is a big, very busy hotel so keeping an eye on them was fine. Pools busy, but we expected that, and dining area always busy and bustling - you have to take care walking with your plate of food. However, we always got a table, and tables and floors both in the dining area and poolside were constantly being cleared. Plenty of food, some staples every day like chips/wedges, salad and 3 or 4 pasta dishes but plenty of variety of different options every day too, both meat and vegetables. All inclusive drinks were fine for us. Pepsi, Fanta, Sprite, bottled water for the kids, we drank local white wine, gin and tonic, rum and coke, local lager..... None of which were watered down as some reviews state.... Quite the opposite in fact! Lots of shops 10-15 min walk away all selling clothes, trainers handbags.... we wish we had taken an extra suitcase to bring more purchases back as our rep told us how much to haggle so we had some great deals. In summary, it is a very busy, big hotel with plenty of food and huge variety of slides for the children.

Gemma Gilmour

First of all this hotel is huge, some staff are great. If managed properly this hotel would be fab. But it’s not. Pools are shut DAILY. As I write this on one of the hottest days here the pool is shut and this means 2 pools are shut right now,because someone has pooped in the pool. I don’t even know how that can be possible every single day. But once the pool gets shut the staff that were working there disappear so it makes me sus. Plus they just leave what they call pool floating around in the pool, rather than scooping it out. What’s the point in that?! Secondly FOOD POISONING is real here, we were a group of 11 and only 2 of us haven’t got D and V. One has impetigo also caught from here. The food hall is like a cattle market with rude people. This is NOT an all incl hotel, there is so much u have to pay for on top, I feel Turkish are getting greedy. I have been to turkey last 3 years and it will be a long time before I return now. The hotel is so overcrowded and can’t cope with demand. The rooms are huge and beautiful, this is a positive. The hotel itself is massive and very clean. One of the entertainment team made me put a positive review off my phone on my first day to sing their praises as his boss has been on his back about negative reviews. Needless to say he’s walked past me loads since and never spoken to me, even though I gave him a fake glowing review. Alcohol is watered down and NO cocktails on all inc, u have to pay for these. So unfortunately all eftalia hotels I feel are a let down. I wouldn’t ever booked to come again. I don’t come on holiday to be this stressed out every day. I will be raising my complaint with jet2 and holiday watchdog.

Sam Armstrong

Myself,wife and 11 year old grandson were here for 2 weeks. Hotel is amazing. Everything you need is there. Food is fantastic,staff are great.Lots for children to do. We all loved this hotel. Definitely recommend it.

Jade Williams

Currently staying at this hotel and I can’t complain. Staff are so friendly and welcoming. The day bad staff are so lovely and friendly. Animation team are the best out of everyone they do so much during the day time and night time get everyone involved. Habibi and his team really are amazing and can’t do enough for you. They are brilliant with the kids and adults. I would highly recommend to come here

Ady

Food that is old, cold and with dry and rancid ingredients. For breakfast, what's left from dinner is served, uncooked boiled eggs, old and stale pasties, uncooked rice with milk, cereals without milk, fruit left over from the previous day. There is no meat at lunch, but you can smell the barbecue from the neighboring hotels. There is not even a barbecue at dinner in this hotel. At dinner you can sometimes find fish or chicken. There are never buns. Only large, old and dry loaves of bread that everyone puts their hand to cut into slices. There are no drinks in the restaurant. Only water. The chef's attitude is as bad as the so-called restaurant and the food in it. In fact, there is no proper restaurant, like in any hotel. They improvised a small space separated by glass between the reception and the pool and they call it restaurant. No one uses the showers at the pool and almost no one uses the toilets at the pool. There are no cutlery or napkins at the pool bar. So everyone eats so-called pizza and burgers with their hands and wipes their hands on tables and chairs. The hotel is only 2 years old but everything looks 20 years old because they don't clean , don't wash, don't care....

Denitsa Georgieva

If I can give it 0 stars I could! Rooms are not cleaned properly, on my fourth day i had to aşk someone to clean our rooms properly, I donat know ebat the manager is doing, but this hotel with this staff is not seeing any bright future. Food was bland, nothing new, Almost no meat. Charging 25euro per person for a Wi-Fi that doesnt even reach your room. Big scam. Theyre trying to take your money from everywhere. And on top of that we got the worst food poisoning in the last days, we think it’s from one of their syrups at the pool bar. Absolutely not a 5 star hotel, don’t go there

6igital xana

When we came in the hotel we waited 5 hours in the lobby, because the room was not ready for some reason. Also the first day they gave us one room, even tho we payed and reserved two. Then the other day, they moved my grandfather to another room and he couldn’t rest there, because the staff were washing the towels under his balcony at 3am and they talked and laughed all night long. They lied to us that they will change his room in the morning, but he stayed there for two more nights, because the hotel was full?? When I gave my phone to the receptionist (his name was Alper) to enter the wifi password, he wrote and saved his phone number, without my permission??? And when I told him that I don’t wanna go out with him, he said that he will be waiting for me at the lobby at 8pm. My mom told the manager about the situation and they did nothing. Then the other day the receptionist acted like he never met us. Also you have to pay to use the wifi and you will only have connection in the lobby. A BIG SCAM. On our last day the same receptionist (Alper) asked my mom how much money would she like for one night with him???? We were very insulted and disappointed. The only good thing about this hotel is the food and the spa (the employees there were so polite). I wouldn’t recommend this hotel.

Edith Teekivi

Nice hotel. Food was also good. Always hoped to see more nature. Sometimes it was hard communicating in English, but overall friendly staff. Sea was a little bit farther away. But in general would recommend.

Emma Lindeman

For a reasonably priced all inclusive, I can’t fault the place. Rooms and communal areas are kept clean and tidy with daily housekeeping. The pools and slides are fun for all ages with regular entertainment in the day and evenings. The food is quite varied with something for everyone, whilst it might get a bit repetitive for fussy eaters but that’s not surprising! Drinks are quite restrictive for all-inclusive, but for the price of the holiday we really couldn’t complain and certainly enjoyed what we got. Free access to the Eftalia Island is what makes this place worthwhile, beach areas are great, extra water park and outstanding evening entertainment!

Robert Hssk

I was there for 10 days with a larger group. the hotel is quite new. The staff was friendly apart from one person who sells cocktails. I can say that he is very rude. I saw him show the middle finger to a child who was on the balcony. You definitely can't relax in this hotel because it is very noisy until late at night. screaming and a fight in the corridor in the middle of the night is the norm and the staff does not respond. the beach on the island is very dirty and the water in the sea is also very dirty.I will definitely never go back there.

Mike Gibbons

Got here at 0200 with 4 kids. after an 18-hour travelling day, I was told to go have breakfast as our room wasn't ready. We said we didn't want breakfast, how long will it be for the room. After much laughing in our face, we were told 10 minutes. An hour later and after being shouted at, we got one key for our room. One pillow, each and thin ones at that. Rooms are tired bathroom door (I have spent hours looking at this) was delaminating and was all blown. Offered us an extra key for £10. Good start. The next morning, it was clear it was money orientated. €2 for an orange juice. Food was cold or unrecognisable. Within a few days, we came down with food poisoning. This took 9 days of our holiday with different people having it. The bathroom is a good size annoying as you can't be sick in the fridge and wee out your bum at the same time. Evening entertainment is not the best. Cocktails are €7. Pushed to try and buy things constantly from tattoos to trips. Shops on site are extortionate, 2 min walk to one that's a normal price. Pools are good, but slides turned off for 2 hours in the day and then closed early. 2 slides only on for 2 hours a day. Lifeguards are dangerous they wistle and shout but spend most of their time smoking and watching phones with headphones on. Ice cream is only free for 2 hours a day and is hidden away by the spa. After this, it's €3. Overall, I spent more time in the loo than the pool.

Dean Ross

Avoid this place at all costs. Never have I been on such a money orientated holiday the second we walked in that hotel we got harassed to upgrade our room for £100 and the reception staff are very unfriendly when we said no. From then on everyday of our 10 day holiday we were just harassed for more money to the point having breakfast we had a waiter coming round asking us to buy a glass of orange juice for 1€ 2 or 3 times whilst trying to eat breakfast. Food everyday was disgusting and no variety which forced us to eat out everyday. Cocktails round the pool aren’t free they charge you 7€ per cocktail this was an all inclusive holiday and we spent £1200 which you should never have to do. And the shop within the hotel avoid at all costs total rip off they take your eyes out plus side hotel rooms and pools very good the staff and food disgusting you couldn’t pay me to go back there or Turkey ever again

Jamie Behan

Had a brilliant holiday here August 2023 excellent the beach and facilities are also included with all food and drinks loved it definitely go back

Sam Sheikh

This is not a 5* resort but love holidays sell it as a 5* resort. We just got back and my advice is DO NOT BOOK THIS HOTEL. The hotel is not as big as the pics. The reception staff laugh in your face if you make a complaint. They do not help to resolve issues. The are dirty and not cleaned properly. House keeping staff are very rude and do not clean properly. The duvets and pillow cases have no covers. The telephones did not work in the rooms so you had to go down to reception if you needed anything. They never fixed them during our stay.The toilets have no toiletries. They do not replenish anything daily. The restaurant is so small and food is repetitive daily. The staff in the restaurant are not helpful and rude. There were flies on the food and in the restaurant. No aircon. The Jacuzzi did not work which we needed for our old father who can not use the pool. There is no ice cream for kids and no ice in 37 to 40 degrees heat. There was no entertainment for my toddler and the kids room was empty with no toys or staff. Had to pay 2euros for fresh orange juice. Basically this is not a 5* as sold with love holidays. I have stayed in better 3*. Was told by staff that the owner does not care about this hotel so nothing gets fixed.

michael kyne

Hotel was nice , food was ok. The only trouble with this hotel is it only caters for Germans, all staff spoke German all music is German ! Whole town of Side caters for Germans. Beach is lovely and beach restaurant was ok. Evening entertainment was terrible and once again was mostly in German.Make sure you take Euro and not Turkish lira as its a nightmare as all places are in Euro and you have to try to convert to lira.

deniza mitkoska

The air conditioner was not working, we reported it twice and no one did a thing about that! Outside was 50 degrees. Sometimes there was no water or electricity at all, internet was really slow, food was delicious but you will eat only if you are first in the line! Dinner starts at 6:30 and around 7pm there is literally nothing to eat. The last day after we check out, I left my towel and bikini by the pool to dry because they were wet. After 1 hour, when I ask the manager of the pool, where are they he literally yelled at me, why I left them there. Go ask the reception how would I know. When I asked the front desk, the man was typing on his phone, didnt even looked at me, and said I dont know. My experience was really bad. Stay away from this hotel.

B0NEB4ES YT

well ive just gotten out of this hotel just right now, as of right now i am 16 and i have visited this place and when i got here the rooms were not prepared and we asked the staff for another bed and he just sat there on his phone until we complained at him and told him where was the beds as he forgot. I got given the over 18 band for my wrist and i am only 16 so i did shisha and it was a great experience and they had good banter, the duvets had no cover and it was uncomfortable to sleep in but overall i would rate it a 3/4 because of shisha, thanks for the first experience.

Bernard Rodrigues

**FRAUD ALERT**Amazing hotel and amazing staff. Best service with great food but BEWARE THIS LADY CALLED NINA CAVGNUR SHE WORKS FOR ONKU TRAVEL. she is bigtime fraud and a scammer she is big time thief and she will take your money and leave and even if you cancel 24+ hours in advance she will not give you your money back I've been scammed for 90£ and lost it to this scammer. Just to make you guys aware I'm posting this.. Happy holidays. Love Turkey

Waqaar Mehdi

Me and my family stayed in this hotel last week for my son's birthday. When we first checked in the reception staff were pleasant and friendly. After a short while they were wanting us to upgrade to a larger room for an increased price. I wasn't to keen on trying to sell me stuff soon as I arrived at 1am night. We were then taken to our room, the room decor was average and slightly outdated, however the ambient lighting was nice and the room was clean. The second day we were there a member of staff tried selling us massage service. The sales pitch was pretty pushy and initially he gave us a price of €60 for Turkish bath package which included a Turkish bath, oil massage and face mask. I wasn't happy paying such a high price and he then offered us it for €45 to which me and my wife agreed, €90 in total. The massage and Turkish bath was pleasant. After the massage the massage manger said that I need an extra massage for medical purposes which is a joke as I keep myself fit and healthy. He also tried giving the same sales pitch to my wife and other people who were getting a massage at the time. The food was average, they had very similar dishes most days, and changed a few dishes every few days. The cuisine was always around Turkish food, I did expect more international dishes. The water park had a good range of water slides which the kids really enjoyed. The plug hole water slide was very fun and my kids went on this a couple of times every day. The location of the hotel was in a good spot, it was near to the beach and wasn't far away from the shopping mall and other attractions. The shows on the evening were good fun and their was a variety of different shows. The room service didn't get done every day and when they did clean the room it wasn't a deep clean. They would make the bed and room, however wouldn't make the duvet and wouldn't fully clean up the room I was mislead with ulta all inclusive, as expected everything would have been included, we were charged at the ice cream stand, kids arcades, the kids electric toy cars, even at the buffet they would charge €2 for fresh orange juice. My overall verdict for the hotel is you get what you pay. I wouldn't have minded this if I wasn't always pushed for buying things in the hotel and everything was ultra all inclusive as advertised. I would have then given the hotel 4 star rating. I feel as though the hotel's sole purpose is maximizing profits which does compromise the customer experience of the stay.

Christina Fitzgerald

We had an amazing holiday the place was very cleaned the pools and water slides spot on! Great entertainment and the spa was the highlight very affordable and great experience we did a family Turkish bath with the kids they loved it. The food was a culinary discovery experience they also served the usual pasta burgers etc. The beach has stones so we used swimming shoes the kids love snorkeling there as they spotted fishes between the rocks. I have been in Cancun , Spain, Orlando and I have to say very pleasantly surprised with Turkey.We willie back for sure

Eoghan Flemmings-Jordan (The Manchester Dub)

It's a nice place but weirdly bigger than I think it needs to be. Large parts of the place at ground level remain empty. The food is good with an effort being made with different types of food and local dishes too. However, there are WAY too many people when at capacity for the dining room to cope with. You may find yourself searching for a table - especially if there are a group of you. You are unable to book trips at the front desk - meaning you have to go elsewhere if you can't use your holiday rep. Sunbeds - you find yourself having to get up stupidly early to go and reserve these. There needs to be a better system in place . Be wary, we moved rooms and the staff kindly offered to move our cases. One went missing and eventually turned up behind reception. Very odd.

Karolina Janusz

Fantastic place to stay with your family. Every night different entertainment, lovely food (each night different theme). Kids club for smaller kids, foam party, loads of pools to choose from. Staff absolutely very helpful and welcoming. Rooms very clean and big size for standard room .

Leah Shibley

I do not recommend this resort. Staff are so rude, managers believe a meeting is more important than a child’s epipen to save her live. A little girl has a severe nut allergy and staff was asked if food had nuts in and they stated no. This little girl was rushed to hospital, put in intensive care fighting for her life due to this hotel. This hotel also has bed bugs which when questioned and showed pictures they did not take any initiative and could not care.

yaniv g

A very enjoyable family vacation for adults and especially children. The hotel is amazingly clean, the pool and slides are amazing and suitable for small children and adults. The food at the hotel is varied and very tasty. High level liquor. Service is usually very good and tries. The standard of the room is reasonable, the family room is quite spacious, pull-out couches for children, less comfortable. The maintenance of the shower is not good and there is a leak in the room from the shower, they changed a room and also in the other room there was a leak and blockage in the shower which was treated. All in all a pleasant vacation and we would love to come back.

Krzysztof M.

Quite a nice hotel with some pros and cons. On the plus side, there is certainly a large space that is well-developed and a very nice water park. The beach is large and well-kept, but some people may find large homeless dogs disturbing its area. There are also a large number of bars to choose from. There is a lot of food to choose from, but it is not of the highest standard and sometimes you have to look hard to find something good for yourself. There are many desserts, but they are very poor. To some extent this is compensated by very good ice cream. The staff is mostly nice and helpful, but the knowledge of the English language is poor and it is often difficult to communicate. The animation group is diverse. Some are nice and sociable, some less so. Unfortunately, the constant pressure to give the hotel a positive rating is very irritating. I know this is part of the animators' responsibilities, but it should be more tactful and subtle. The rooms are quite ok. Generally, it is not as good a hotel as we expected based on the reviews, but overall it was a nice and pleasant stay.

Haris Ovcina

After some time, we want to leave our impression of how it was in Turkey at the Crystal Centro Hotel. The first impression upon entering the hotel was a very poor level of English, but the warmth of the welcome was still felt in the background. Before we left, we were told at the agency that the hotel was renovated last year and you could see it. Everything was new, neat and clean. We were delighted with our room and the extra money for the sea view was worth it. The staff seamlessly filled the fridge and cleaned the room when needed. The swimming pools were very clean throughout the day, sunbeds and clean towels were provided for all guests. As for the beach and the sea, they are not like the Adriatic Sea, but we have to praise the cleanliness of the beach here as well. The entertainment program that ran throughout the day, starting with various games, dances, plays and music, was poorly organized, uncreative and every day the program was the same or similar. We have to praise the evening part of the program, because several nights there were very good performers/groups. The only problem we encountered was the food. Although it is available 24 hours a day, 95% of the same food is served every day and the flavors are not for everyone. The spices, the way of cooking, the sweet part of the program are not what we expected. If we had to give some ratings from 1 to 10 for certain segments, it would be like this: 1. Service = 7.5 2. Cleanliness of the object = 9.5 3. Organization = 8 4. Fun part of the program = 7.5 5. Food = 6 6. Communication = 5 All in all the place is okay.

Alex Coroian

Because first impressions matter. At check-in, the receptionist offered us the possibility to get a sea view room for €300. I told him that if we wanted such a room we would have taken it together with the tourist package for 100€ and that it is strange that the price at the reception is three times higher than the price of the travel agency. Because we refused the offer and because we expressed our reservations about the correctness of the offer that was made to us, we received a room on the ground floor, in a dirty and worn corridor, close to the service stairs used by the staff and with the balcony almost close to an annex building of the hotel. Of course I protested, photographed the conditions in that corridor, and only after threatening to leave the hotel and make those photos public did I get a proper room (the hotel was nowhere near full, so the exchange could be done without problems). Otherwise, the stay was very pleasant, but this first contact with the hotel was extremely unpleasant and I perceived it as a revenge because I refused an offer that I could not refuse.

Md. Hussen

I was there with my family for 4 nights from 23rd October to 27th October in room number 5226. The only negative thing was the air-condition. 1st night, we couldn't sleep at all. My little boy was crying the whole night. It was so hot and AC wasn't working. I called the reception but no one came. Then I called again after a couple of hours later, and the person from the reception said that AC was shut down by 11 pm and it will be back on again tomorrow. I was shocked and couldn't believe what I heard. I was told to keep the balcony door open and sleep 😔. It was really a tough night with a little one. Next day after reaching out few times to the reception, they sent someone late afternoon to look into it. After that, very little cool air was coming, but it wasn't enough to sleep with the balcony door closed. So we had to switch off the AC and left the door open for the rest of our saty. Apart from that everything was perfect. The staff were excellent and smiling all the time. The food option was great. I did stay in this place before when it was in a different name. I can tell the difference. Huge improvement in every sector. I really loved this place. I hope to be back again. My request to the hotel management is that please don't destroy your good service and reputation for some silly reasons like one I did experience. I feel sorry that I couldn't give you 5 stars because of the issue I had with air-conditioning. May be next time will be better 😊 😃

murat hazar

First of all, hello everyone. I came to this hotel for the second time and I came before the corona virus in 2019. I have to say and I say this in all sincerity: your hotel is in a very bad condition from my previous visit, especially the bar by the children's pool is in a disgraceful state. Cleanliness is zero. Those who cook, unfortunately, have no desire. The oil is very dirty even though I look from afar. Workers are unhappy. Of course, this is not caused by the workers, those at the top should ensure that people work in better conditions, so this is not a situation arising from the employees. Drinks don't taste very good, I got sick from Ice Creams twice. You have to give ready-made ice cream as before. People don't have to wait there for minutes. The rooms weren't cleaned at all, even though I told them to go under the bed. Cleaning by the pool is not at the desired level. Also, I would like to share that, unfortunately, one child had pooped in the children's pool. Even though I warned all the employees and then I warned the reception, no cleaning was done. I warned people as much as I could, but unfortunately the management is very bad... I congratulate the kitchen staff, the food was very tasty. The animations were so bad this time!!! The elevators are unbelievably hot, the ventilation is not working. If you know how to take the money from the people who come, do not forget that you have to host these people in the best possible way. There is no such service industry. the toilets that everyone uses together are disgusting and there is no necessary ventilation. The television in the room does not work, so the picture is very bad. It's as if the top level is not a job for anyone to do these things. I think they should go for a job they know. The things I will say, I hope you can come up with things to improve yourself a little more? 90% of those who come to the hotel this year will not come to this hotel again. I know this is the common opinion of many people including me. Unfortunately it didn't turn out as I hoped or like the previous one!! Best regards to the employees,

Adam Smith

Just returned and here’s my honest review: Hotel itself is very nice. They have an abundance of pools and the kids pool is very good with good water features and slides. Rooms: we had a family room at the very back of the hotel and it was convenient for us as it was a short walk from the kids pool. The room itself was spacious with 2 rooms and a balcony. The AC made us all poorly with sore throats so we decided to keep it off. Requested a fan instead but reception never seemed to understand and after asking multiple times and not getting the fan sent to the room I gave up. Food: Looks good, tastes terrible. Wide selection of salads was ok, the meats were bland and not tasty at all. One evening they had grilled chicken which was nice but other than this we pretty much ate out most evenings. I was really disappointed that there was no option to get food near the pools. Normally when your all inclusive hotels provide options for food poolside. Here we had to walk 10 minutes to the beachside restaurant to get food. Again it was very basic and bland and not nice at all. WiFi: charged us 23€ at checkout. Told them I have not ordered the extra days but they refused us any help and charged us £23€. Worst WiFi keeps disconnecting after every few minutes. Save your money and buy a SIM card from one of the shops outside Personally I would not stay at the hotel again but if I had to then just pay for the room and eat out as there are many restaurants outside the hotel that did some nice food.

حامد مبارکی

We stayed there for a week. The hotel was very nice and big and clean. I don't know why some people say so much about this hotel. The hotel has a very big and beautiful garden. There are many pools that were very clean. The beach is next to it. It was a hotel. In terms of animation, they were weak and did not entertain you. The food was relatively diverse, especially the breakfast. There were always a variety of desserts. The bars were good, especially the lobby bar. Overall, the hotel is suitable for a relaxing trip, not an exciting trip. I love to calm down and relax.

Taja M

The hotel is solid. the rooms in the new buildings are nice and spacious. purity 3+. The aqua park was ok. the children were disappointed because ice cream was only served for two hours during the day and there were huge crowds. deckchairs are a problem, if you don't get up at 5.45 most likely you won't find a place by the pool. The food was good but monotonous. The same dishes were served every day. there is a part within the hotel that is paid for with ice creams and cocktails, also children's activities after dinner are paid for at €5. We were not lucky, there were waves for 10 days and they brought a lot of dirt, so the sea was extremely dirty.

Kerry Peebles

Had a lovely holiday here in Sept 23. Lots for the kids to do in the water and on the slides. The kids clubs are for 4-10yrs, provided lots of entertainment for the smaller children. Plenty of sun beds at the pool and on the beach. Plenty of places and range of times to eat around the hotel complex. The family room was spacious plenty of wardrobe space, separate toilet and shower rooms. Air con, cleaning, balcony big enough to sit out on. Various activities on throughout the day volleyball on the beach, water polo in pool. Aquafit. All f & b was good and no stomach bugs etc. Brilliant weather wall to wall sunshine from 7to 7pm. The kids had a great time parasailing and water sports on the beach. This is all payable.

April McNamara

Good- rooms were comfortable, large and clean and we mostly slept well. The pool area is nice and has plenty of space. Food options are various, quality is fine, not amazing, but fine. Bakery downstairs is good. Gym is suitable, although sometimes small children were in here, even though it says they're not allowed, which I think is dangerous and can mean that adults cannot workout because children and playing. Service is quick, and entertainment while varying was impressive for the budget of the hotel. Bad - the drinks were undrinkable. I cannot emphasise this enough. The wine, beer, all spirits and cocktails were awful. We didn't drink the week we were there because they were honestly terrible. The staff weren't exactly friendly, often looked unhappy and worked to the bone. You couldn't get a coffee without having to queue while someone else made it for you and staff often couldn't understand basic requests. I also felt that apart from the beach, the hotel was in the middle of nowhere, nowhere to walk or local restaurants or bars to discover. All in all I wouldn't go back or recommend.

Michał Grześkowiak

I recently stayed at this hotel, and I had a generally enjoyable experience. Here's a brief summary of the highlights and areas that could be improved: The hotel's location is fantastic, offering easy access to nearby attractions. The on-site cafe is a hidden gem, serving delicious pastries, ice cream, and coffee, providing a perfect escape from the heat. The staff is friendly and welcoming, adding to the positive atmosphere. The hotel also serves excellent food, catering to various tastes. However, there is a notable issue with the pool's quality, particularly the main pool, where tiles have come off and some areas need repairs. The children's pool features aging attractions that pose safety concerns due to cracking structures and sharp elements. In summary, this hotel offers a pleasant stay with a great location, good amenities, and delicious food. However, the pool conditions and safety concerns should be addressed for an even better experience.

Lovre Bačić

I had the pleasure of experiencing exceptional hotel room cleaning during my recent stay. The attention to detail and commitment to cleanliness were truly impressive. From the moment I walked into my room, I was greeted by a fresh and inviting atmosphere that instantly put me at ease. The housekeeping staff's meticulous work was evident in every corner of the room. What stood out to me was their respect for personal items – everything was tidied up and organized, showing a level of care that is truly commendable. Coming back to a flawlessly cleaned room after a day of activities was a true delight. It added an extra layer of comfort to my stay, and I truly appreciated the effort that went into making my accommodation feel like a pristine sanctuary. I highly commend the hotel's housekeeping team for their exceptional service. Their commitment to cleanliness and their ability to create a welcoming environment made my stay all the more memorable.

Aurelian Zanoschi

It was a great vacation for me and my family. The place is clean, the employees are very nice and friendly. You can find food and drinks 24/24. The pools are clean and kid friendly, the water is warm. At the seaside there is a beach bar, the beach is not the best, because there are some rocks and the water level gets deep quite close to the shore. Pay attention because the waves and currents are quite strong. The restaurants are nice with a great variety of dishes, for all the tastes. Kids, and diet included.

Molly Weller

DO NOT GO HERE!!! AN ACCIDENT WAITING TO HAPPEN!!! Visited this hotel in august as a family of 11, expectations were high as it states it is a five star hotel. On arrival to our bedrooms there were puddles in the room where the air con units were leaking, and even worse some of the rooms had the air con unit above the balcony door, causing a puddle outside which I had already nearly gone over the balcony due to slipping! My mum had a broken kettle in her room which led to her scalding her leg. Key card holders were hanging off the walls, broken cupboards, the lot! The food was a disgrace! If you like chicken nuggets, chips and onion rings for breakfast lunch and dinner then this place is for you. Same food all day every day, breakfast lunch and dinner. I struggled to find a bit of bread for my breakfast to just have toast. We had a dairy and gluten intolerance which the hotel did not understand and could not cater for which is awful due to how common this is now. I have been to 5 turkey hotels which have been amazing and never come across this problem before. On our final day they put out some new fried chicken that we hadn't seen before. We was so excited to see some new food so all helped ourselves to this chicken to find it was boiling hot on the outside, but inside was FROZEN!!! This was then reported to hotel staff which they didn't understand and were not bothered that most of the hotel were eating this chicken at this point. This made 5 of my family members very poorly. There were slip hazards everywhere. Round the children's pool, toilets, children's slides (which were even covered in mould). This was reported on but again, no staff member could understand us and just agreed with us but not do anything about it. DO NOT WASTE YOUR MONEY ON THIS 2 STAR HOTEL!!!!

Darko Antik

I would like to recommend this hotel to everyone with children. Great program, great staff, great outdoor, perfect beach. Minor negative sides: food options same every day especially at the beach front restaurant, old beach equipment [fridges, umbrellas, ..], the espresso machines and coffee beans should be changed at least in one of the bars. With this improvements it will be perfect not only great.

Léonard Clavel

I and my family recently had the pleasure of staying at the Crystal Prestige Elite Hotel, and I must say, it was an exceptional experience from start to finish! From the moment I walked through the doors, we were greeted with warm smiles and genuine hospitality that set the tone for an unforgettable stay. The room was simply exquisite. Clean, spacious, and elegantly decorated, it immediately made me feel at home. The bed was incredibly comfortable, providing the best night's sleep I've had in a long time. The attention to detail in the room's design and amenities truly impressed me - from the high-quality toiletries to the well-stocked minibar. The hotel's dining options were outstanding. I had the pleasure of enjoying both breakfast and dinner at the on-site restaurant, and I was blown away by the culinary delights. The breakfast buffet offered an array of delicious choices, catering to various tastes and dietary preferences. The dinner menu was equally impressive, with a wide selection of gourmet dishes prepared to perfection. Also there is special place for kids called mini club, which my kid really enjoyed spending his time at, he didn't want to leave to our room. I must say, people who work there are doing really great job. In conclusion, my stay at Crystal Prestige Elite Hotel was truly memorable, and I can't wait to return.

Дарья Евгеньевна

Spent 9 days of wonderful holiday in this hotel. Never regretted that they made such a choice. Food is served 24/7 throughout the hotel, you will definitely not stay hungry. Cleaning in the room is also very good, never had any complaints. The animation is the bomb! We were 9 days and the show was never repeated, it was very pleasing. The mini club is also cool, a lot of different entertainment for children. My whole family and I did not want to leave, we plan to come to the hotel next year!

Lorena Juriša

I stayed at this hotel for my vacation and I was honestly stunned how good it was. My husband and our 8 years old kid was also very happy all the time during our vacation. Super tasty food, comfortable and large rooms, nice beach and very kind hotel staff. My child really enjoyed spending his time at the kids club. He had really good time and he even didn't want to leave. Overall, we enjoyed our vacation and definitely coming back in future.

Ainhoa Garrido

I chose this hotel for our family vacation and I really enjoyed my experience at this hotel. Huge and comfortable rooms, super tasty food at restaurant. Probably what I liked the most was pool by the hotel in which I spent significant amount of time. Also there is special activities for kids where they are being entertained. My child was very happy spending his time there. Overall, one of the best places you could spend your family vacation

Viera T

We stayed here in August 2023. Everything was outstanding. The hotel was clean, food was delicious, staff helpful and friendly. Hotel is near warm and nice see with sandy beach and plenty of sunbeds. Room service and reception were great too. We would definitely visit again!

Absara Jeyakanthan

We were in Queen Alba Hotel 2 years ago, the time when turkey had wildfire and the smoke spread over our area. The Hotel was really good during the pandemic and they had many many activities to offer. The staff tried their best with communication during pandemic and the hotel was very beautiful. At night it was awesome to walk around the hotel. The pool was clean and the Amphitheater was awesome. Food was good, this is my dad‘s favourite holiday! Keep in mind this is how our experience was in 2021 it might‘ve changed but it was good for us.

Shahan

Poor Management and unwilling to help with Room issue. I booked 2 Superior rooms with balcony and was given complete different rooms in shape, location & size. When I spoke to management they asked to speak to travel agency bit of going round in circles while on holiday. Overall everything else was great.

Dmitry S

The only good thing about this hotel is its location. Unfortunately, we had a bad experience during our two-week stay. The service quality was poor, the food was not good, and there was a strong kitchen smell throughout the hotel. If you need a safe, it will cost you 2 euros per day. The free Wi-Fi wasn't working, and if you want to use the paid Wi-Fi, it will cost you 25 euros. Pretty disappointing experience.

Bereket Mikiale

Food is not great management is zero specially the receptionist the assistants manager his name is omar very rude don't even speak English the maid and waiters I'll give them 100%.

IKS

All inclusive family holiday. There are loads of amenities on site, good options for children. Rooms are spacious and well presented, TVs are ancient. Mini-bar replenishes non alcoholic drinks. The food in the hotel was sub par, it was bland and very boring. Entertainment was decent, there was a show on every night followed by guest interactive entertainment. Usual cheap alcohol, no dark or spiced rum, but pretty good service. This hotel seemed to be mainly populated by Germans and Russians.

Joanne Perry

Hotel was closing down for end of season, but still open and we had 14 of us who paid good money for no service, terrible food, they ran out of certain foods and shut all the food warmers, so we had 2 lanes of leftovers to choose from. I understand its end of season but, don't charge as much as the people before as we didn't receive the same service. Room was lovely and water slides good for children. Would not return.

Abid Ali Khan

It is a wonderful tourist place to spend family vacations. Everything from accommodation to food to location to service to cleanliness to hospitality was exceptional. The food options during any meal were uncountable with each one equally good. The watersports and swimming options at different pools were cherry on the cake. Beach time during leisure from dawn to dusk had full day commitment in itself. The options of drinks to relieve ones thurst during quenching sun were marvelous. Children had their own day and night activities. The poolside live music and different performances kept the guest busy and active. I would love to come here every year with my family and friends.

Преслава Димитрова

I want to leave e very special positive review for the hotel and the team of reception. The hotel has huge green area. The room are well furnished and very pleasant. The food is plentiful and varied. However my thanks go to the reception team and to reception manager. I forgot my Mac notebook and they did their best to return to me to Bulgaria. Thank you so so much.

RaynLucky

The hotel impresses with its grandeur and luxury. A real feast for the taste buds awaits you here, with varied and exquisite food to suit every taste. With many slides and pools, as well as a lunapark, you will never be bored. The animators create a fun atmosphere and the comfortable rooms are cleaned every day, keeping them clean and comfortable. This hotel is the perfect place for a luxurious vacation.

MC CM

Very modern hotel, with very pleasant and helpful staff (with small exceptions). The food was a good quality and a good choice. Good cocktails, especially in the lobby bar. The negative aspect: very cold pool, both adults and children. If for adults is a conscious choice for children they just want to play. The water was 20 degrees Celsius and the staff tried to explain me that this is normal temperature. The sea was dirty for a a child under 1 and also with very sharp stones, which left the pool the only option.

J G

Amazing staff and service. Ali on the beach really looked after us. We were a group of 12 travelling for a 25th wedding anniversary. We contacted the hotel before arriving and Maria from guests services arranged room decorations and A la Carte restaurants for us. She was extremely helpful and patient with us and we can't thank her enough. The staff in the bars and buffet restaurant always did their best to look after and fit all 12 of us in. People say the resort is mainly for German holiday makers, maybe it is but this didn't cause us any major issues. The explanation of the entertainment and games was mainly in German and a bit more in English would of been nice but the staff are speaking Turkish, German and English. With English being their 3rd language, they may not be perfect but do their best to help and understand. So unless you want to learn Turkish just be a little patient with them. The only English TV channels are the news, so don't expect much but we don't watch much TV on holiday. The hotel put on an Oktoberfest event one night, again mainly in German but the effort the hotel went through for one night was amazing and we joined in and thoroughly enjoyed it. Staff were always cleaning the hotel and providing great service. Overall a great holiday.

Patrick Corrigan

Positive: The staff are the the definition of "quality" in the name of the hotel. They are incredibly kind, attentive and helpful. Special mentions to Abdullah and Ferman from the resturant / bar and Ferman from housekeeping who were truly excellent. The hotel itself is very modern and clean with great facilities and direct access to the beach. The food is amazing. The buffet selection is incredible and the additional alla carte restaurants have great food too. Negative: The pools are very cold, particularly the kids pool and the indoor pool. Our child could not really swim there due to the cold water (even after a full day of sun). To note: Almost all interaction in the hotel is in German, including alot of the entertainment - not an issue but important for those who may not be aware.

Ekrem D.

Upon arrival at Seaden Quality Resort & Spa, I was greeted with utmost professionalism and a warm welcome at the reception. The entire premises were consistently clean and well-maintained, with lush green lawns and no litter on the grounds. There were always plenty of attentive staff members available. The rooms were extremely clean and furnished with high-quality amenities. The ambiance was upscale, and the service was highly accommodating. One aspect that impressed me was the food at the main restaurant, which was consistently good with a wide variety of options. As soon as I sat down, I was promptly attended to. I particularly enjoyed the daily highlights such as Cigköfte, Tortillas, and Kumpir. Despite its size, the hotel offers a lot in terms of facilities and emphasizes quality. However, there were some negative points that need to be addressed. The Wi-Fi was extremely poor, making it barely usable. It either had no connection to the internet or required constant reconnection attempts. In the year 2023, this is truly disappointing. Working or even basic internet usage in the hotel was hardly possible. This is an area that definitely needs improvement. Another issue was the cleanliness of the glasses at the bars. We noticed that the glasses were not properly clean in various bars and restaurants. It wasn't just lime deposits; there were residues like grease or other substances from the previous drink. More attention should be paid to this aspect. Furthermore, access to the sea was a major drawback. Without sturdy footwear, entering the sea became uncomfortable and even hazardous. There were large rocks and sharp stones extending deep into the water, making it difficult to enjoy a relaxed swim. This aspect needs significant improvement to ensure a pleasant beach experience for guests. Yet another significant problem was the thin walls in the family rooms. Even normal conversations in neighboring rooms were easily audible. We could hear everything from the adjacent rooms, and especially at night when trying to sleep, this lack of privacy was a major concern. Despite these drawbacks, Seaden Quality Resort & Spa offers a professionally managed and well-maintained establishment. The friendliness of the staff, the high-quality room furnishings, and the good food in the restaurant are definitely positive aspects. It is hoped that the mentioned issues will be addressed in the future to provide an even better experience for guests.

John Braybrook

A mainly German catered for hotel, very few other nationalities here. Entertainment mainly German based for young children. Staff very nice and extremely helpful! The sewage system is strange and toilet paper cannot be placed in toilet but put in bin provided by the toilet. Reminiscent of trip to Corfu a few years ago. We could occasionally smell sewage when seated in the outside part of the lobby and open areas overlooking the pool. Amazing little 24 hour coffee shop and small A La Carte restaurants adjacent to pool area. Swim up bar brilliant and fantastic cocktails! Drinks and service everywhere on site 1st class and waffles on end diner to die for! All round service excellent but English people not really catered for. Loved it though.

Adam Hayes

I can't believe some of the negative reviews on here. Can't believe these people stayed at the same hotel?!. We have just returned from the Flora Gardens and had an amazing time. We stayed in a first floor deluxe sea view room. Everything was outstanding and exceptional and the staff couldn't do anymore to help. We had a free meal in the fish restaurant and a free stunning meal in their a la carte steak restaurant. It depends what type of room you have on whether it is free. Otherwise the steak restaurant is 30 euros per head which is great value. Hotel in stunning surroundings and meticulously clean and well presented. Main restaurant has a mind-blowing array of starters, mains and desserts and everything is freshly cooked. Also didn't see any flies! Had a fantastic relaxing time and will definitely be returning. Highly recommended

Lorna Scott

This is a beautiful hotel. The staff were amazing, welcoming and attentive. The bars provided excellent service, the restaurants had good variety of foods, the location provided amazing sunsets and the moon gave beautiful reflections on the sea. They provided games and activities in the day which was fun and entertainment in the evenings. The pool was great for soaking up the sun, and poolside service was the best, the fish restaurant was really nice on our anniversary and partying in the Blue bar and Beach bar rounded off each night. A great place to holiday and relax.

Andy Heaton

Superb hotel. Food is excellent with good choices. Meats high quality. Some of the areas around the hotel require work as they look a little shabby. An example of this is the beautiful Zen garden spoilt by the shabby Pagoda and rotting bridges.Main complaint was the poor disorganised service in the dining hall. We were rarely acknowledged by waiter's and getting a set table was occasional. No waiter seemed to look after a specific area of tables which would have cured the problem. Pool area is good with good music. Beach areas are nice. Bars are lovely. The Beach bar and Piano bar are tastefully done. The Blue bar let's the bars down. This is the main evening entertainment bar and is a bit shabby, with uncomfortable unsuitable furniture. The stage is blocked off by trees limiting it to less than half the bars seating been able to enjoy the entertainment. Rooms are nice quality but dimly lit making it difficult for ladies to do their make up. Superb sunset every night from our sea view balcony. Overall this place is definitely worth a visit and seems hopefully to be work in progress.

colin woodward

The manager and his team, are the most welcoming, happy, courteous and friendly people I've ever met abroad. The manager is a credit to his staff. We had room 201 and you can hear the waves crashing on the beach. Thank you so much for an incredible holiday, and hope to see you again soon. I can't recommend this Hotel highly enough. Just book it, you won't be disappointed.

Iliana Capper

Absolutely love this hotel. The staff, waiters and waitresses so fast and helpful always with smile.very clean. The entertainment every night was fantastic. The every day entertainer Sofak was putting smile 😊 on our faces. Highly recommend this hotel. We will be back. Thank you to the management!🙏

martin kerrigan

A lovely complex , it's huge ! the pool is fantastic and again huge. food in the main restaurant is very good quality and massive range to suit all tastes. all the staff I've encountered are professional and happy to help. our housekeeper is a delight in block 5000's a lovely smile every day ! we don't have kids with us but they are very well catered for. plenty bars to choose from all serving top shelf alcohol , soft drinks and cocktails , recommend upstairs in reception , the bar lady is brilliant and the rose sangria is recommended as are all the cocktails. been here a week and it's above expectations ! don't hesitate to book and enjoy !

Timothy Buchanan

We stayed there from 11-23 Oct. The best thing was the food - its variety, quantity & quality were amazing. The produce was always fresh and abundant. Another very good thing was our clean & spacious rooms with comfortable beds. Also beautiful scenery, of course. Now not so good things were very loud music almost 24/7, but the worst was the unsafe beach. True, there was some sand, but mostly pebbles when you first go into the sea, and we stumbled (more than once - and in fact hurt our feet) on some big rocks that looked like construction material leftovers and even some hardware (!) - some metal pipes. Other than that - it was wonderful. The staff was very professional and friendly. Big kudos to our waiter from Hanedan restaurant, name Islam. His service was superb!

Ffion Davies

This was one of the best hotels and resorts I've ever stayed at. Staff are amazing and couldn't do enough for you. Well looked after. Alot to do for all ages. Beautiful resort ! Will definitely recommend and will definitely go back. Loved every minute of the holiday ❤️

Yasmine K

This hotel is stunning and very similar in looks to the iconic Topkapi Palace in Istanbul. Our travel provider gave our family a standard room and couldnt amend the booking, to our relief when we arrived BERK at RECEPTION greeted us with such a warm and kind welcome we were put at ease. He kindly upgraded our room to make our stay more enjoyable. It has made our trip so much easier having a separate room for our baby and not all crammed in one room. The FOOD here is delicious and always lots of variety. The restaurant staff are always so pleasant and willing to help and generally very friendly. The kids club is fun and lots to do but staff could be a little more engaging with the children. Some of the toys in the park at the kids club are a bit run down, but other than that nothing to say. A lovely enjoyable stay, thanks again to dear Berk who helped out our family ❤️ I must mention HOUSEKEEPING who was EXCELLENT! They were so kind and helpful, would always go the extra mile. Our room was always fresh, clean and restocked everyday.

Deepti Shinh

Place is absolutely stunning but is very far from the center. Amazingly huge pool with slides and lots of bars.The buffets were amazing! I would definitely recommend.1 star down as service was lacking. Called room service on two occasions and they never bothered turning up

Stuart Hancock

Best hotel I've stayed in and I've travelled the world quite a bit. Everything is first rate and the first is exemplary there is something for everyone no matter what your diet requirements are. The staff are very friendly, lots for the kids to do with plenty of ice cream to be had and with it being all inclusive we never had to spend a penny once we arrived. The rooms are cleaned everyday, we got a complimentary sparkling bottle on arrival as well which was a nice touch. The pills are many are there place although October never seemed busy at all. The private beach away from the hotel by a shirt courtesy bus ride was also first class as like the hotel everything was kept very clean and the staff first rate.

Hasan Ayat

Amazing hotel, went in August 2023. Food street and internal restaurant has such huge variety of food made fresh daily. Entertainment shows at night was excellent and a great addition. Many places inside the hotel to take Instagram photos. Professional photographers at extra cost on site were excellent and had decent rates for very good quality Photos. The pools were very clean and overall there is so much to do at Grenada and it is very unlikely that you will get bored. Would highly recommend the street food on site.

madd malc

I stayed at this hotel back in April 2022, I have decided to write a review now, as the review I left on another website has disappeared. I stayed with my partner and 4 children aged between 5-17. This hotel has a very luxury interior design and is Keep clean and tidy throughout ,and it's such a shame, as the staff are not very attentive and do not seem to care, there was only 1 member of staff who actually made an effort, unfortunately I can't remember his name, but he was a waiter at the evening buffet. My youngest soon and myself lost 2 days of our holiday, due to food poisoning, I believe this was due to the pink chicken skewers from the food court by the pools, as when I was well enough to eat I was checking everything and the chicken was pink, I reported this to guest relations but they didn't seem to care. FOOD.... apart from the food poisoning the food was great, really good selection throughout the hotel, from the food courts to the buffet, you will not go hungry or thirsty, there was also a cake and drinks corner throughout the day, very nice cakes. The buffet restaurant is very big so it's manic, Very very busy. ROOMS... nice size , cleaned every day with mini fridge topped up daily, tea and coffee marker, and toiletries provided. POOL AREA... great for everyone of all ages waterpark, wave pool, pool activities, foam pool party, lots of places to eat and drink, really good fun. Towel cards are provided for each person for fresh towels. EVENING ENTERTAINMENT... great entertainment and mini disco for children. HOTEL SHOPS.. very good selection and very helpful shop keeper, prices are reasonable. LOCATION....there are lots of shops nearby. The shop just across the street will give a reasonable discount, with lots to choose from, the shops further out are really expensive, overall quite expensive compared to Lara beach. OVERVIEW.... I probably would not stay at this hotel again due to food poisoning and staff, this is such a shame as this hotel has everything to offer, facilities are amazing, everything you need on one place.

Deividas

Just came back from 7 nights holiday in Granada as a family. Firstly would like to address all the negative comments about the hotel. I feel it honestly depends on the person and how you react to things. Personally we loved every minute of our holiday we didn't let the minor things get to us. You need to understand that the hotel is huge ! Therefore, it can happen where the service will lack in certain areas and not all the staff will be happy as they work very hard so just need to be more understandable and patient. So in our experience of travelling Turkey if you choose a big resort most likely service wont be 10/10 as its simply too many people and areas to cover. As for the hotel, you have so many choices ! There is Adult only section (Maldives) and other areas to suit your needs whether you want louder music or peace and quiet. For being such a huge resort we could say its very clean and well looked after with staff constantly working and trying their best. Cocktails was amazing especially in a Lobby bar. Now onto the food - There are many choices and the most enjoyable was the street food with kebabs and pizza! Fruits and vegetables was extremely fresh so its a nice touch. However, there are a lot of room to improve for the main buffet as we felt it was very repetitive and the chicken was extremely dry :(. In addition, we felt like they spent more attention to represent the food rather than invest more passion in the taste. Our daughter enjoyed all the facilities - swimming pools, slides, soft play etc. So its extremely kid-friendly. In addition, would like to say MASSIVE THANK YOU for Esra in kids club. She made us feel very welcome and made sure our Daughter will feel safe and enjoy her time. Therefore, please value these type of staff like Esra as unfortunately not all the staff in Grandy are suitable to work with kids! Many thanks !

Gaurav Ahuja

An absolute fantastic resort with fantastic service. There was abundance of staff everywhere.. Always cleaning, clearing or helping. The omelette lady in the morning was so Joyful and happy. The food had a great variety and quantity. We didn't have to try any of the alacarte as the buffet restaurant was fab. The slides and the pools were great. My son absolutely loved it. The kiddie pool was adventurous, the playpark was fun and the rides were good for the kids as well. Definite recommendation and will go back if we ever are revisiting the area.

Damian Slow

The hotel is absolutely perfect! We spent 14 days there, and each day was wonderful. It all began with a spacious and comfortable room, delicious food with plenty of diverse choices, and ended with the delightful staff. Our holiday couldn't have been better! I don't understand some of the comments claiming there's no food choice—excuse me, what? Perhaps that's for the 'chicken eaters' exclusively. I managed to enjoy different dishes every day for two weeks. So, take those kinds of comments with a pinch of salt 😉.

Imen Orez

Sirius Deluxe has definitely met our expectations. The hotel is super hygienic, the food is delicious and the staff is extremely friendly and they all do their job. We enjoyed our stay at this hotel and would definitely recommend it to others. We stayed at this resort for 11 days and it was a pure delight.

Hamayun Ahmad

Arrived here for a 10 night stay. During our trip they changed rooms for us with minimum fuss and promptly after a single request. We all got ill and picked up a cold. We received a get well soon card and a bowl of fruit. The staff couldn't be more helpful, in particular Saeda and Dogha who really added to our experience and the animation team were super friendly in particular a curly haired chap that went out of his way to make us feel welcome. Anything we requested was promptly dealt with. The rooms are lovely and very comfortable and super clean. It's worth getting a sea view room for the price difference. The food was great most nights and I can say that we didn't get bored. I'm not sure I can pick any faults and in my experience I am not sure how people can. I would recommend and I would return to this place.

andrew mulcock

This is a great hotel and staff, with a big but.. First hotel is lovely, it's so clean , fantastic views, perfect orientation to get all day sun, The staff are lovely and amazingly helpful, one of our group is celiac , and the staff could not do more to help. A tip, in the restaurant, there is "hidden" almost amongst the coffee machines, a little filtered coffee pot, to me tastes like Costa, machine coffee , especially with the powdered non dairy creamer , has "a different taste" The coffee/ cake shop is the other place in day to get good coffee, Access to the beach and pier, gives lovely swims in clear sea, Now the but, And it could be a BIG one to you, The hotel has three sides, One side unfortunately faces a new built rave bar , They in theory go quiet at 23:00 , but nearer half past is what we experience, If you like rave, heavy bass music, request that side of the hotel, other two sides are very quiet,

Laura

My family and I recently returned from this wonderful hotel and we are still talking about the great time we had there. First of all, many thanks to the service staff for their nice and warm attitude! Secondly, I highly recommend everyone to visit the coffee bar and enjoy the drinks and desserts available there, they were great. Especially the cheesecake! I was also pleasantly surprised by the À la carte restaurant and the fish soup served there. In general, all the food offered by the hotel is very versatile and fresh. As a special plus, I would like to note the large number of sunbeds both by the pool and by the sea. It was always possible to find a free seat during the rest. The pontoon placed in the sea and the elderly lifeguard working there was a pleasant surprise and we are always happy to meet him. Although I am definitely not a fan of animations, the animators of this hotel were very unobtrusive and even I was happy to participate in several entertainments. The room was beautiful and was thoroughly cleaned every day, so that's a plus. The rating of the hotel really corresponds to reality!

- - (‪Harikusa‬)

We had transfer, had to wait 2.5h to get here, even though half of the bus was going here (Could have ordered a mini bus, and would have been here in an hour) We came late and we were offered to go to cafeteria while we wait for rooms, hour later and we still had to wait for 15 minutes to wait for service. That is insane. Single person at reception. Whole hotel is dirty and it looked good maybe a decade ago, stained carpets, scuffed walls, mouldy shower head. Cafeteria has no allergens for food but that's no issues if you look at "clean" plates being mostly dirty, fingerprints, traces of food. Meats mostly overcooked, chewy like rubber. If taking into account facilities, quality of service and the rest, this is 1-2 star hotels that have seen better days. P.S. Only nice part about this place is it's hallway.

Jennifer Hinds

At first I thought oh boy but when I got inside The hotel was absolutely beautiful and extremely clean. The beach was well kept and they had water sports and slides for the kids. The entertainment was not bad to compare with some hotels. I think it would be enjoyed by everyone of all ages. The spa was absolutely perfect.The staff was friendly and made you feel welcome. Had surrounding shops. The food was repetitive and maybe not much of a variety but they really tried. I only saw 2 large cats and 1 dog. I wish they had icecream all the time instead of set times. I would go back again.

Sergiu Postolachi

I had the privilege of staying at the Hotel Sultan of Dreams, and I can say without a shadow of doubt that it was an absolutely fantastic experience. From the moment I stepped foot into the hotel, the superb service and exceptional personal attention from the staff made me feel like a VIP guest. The dedication of the staff was truly commendable. They were not just courteous, but they also went the extra mile to ensure that all of our needs were met promptly. It was evident that the hotel has a strong commitment to quality service, which is reflected in the behavior of every team member. Moving on to the accommodations, the rooms were not only clean, but they were also very comfortable. The decor was tasteful and the attention to detail was remarkable. Every single convenience had been thought of, resulting in an extremely comfortable stay. The culinary journey was another standout feature of my stay at the Hotel Sultan of Dreams. The food was exciting and most importantly, delicious. Each meal was a culinary masterpiece that would satisfy even the most discerning palate. One cannot discuss the hotel without mentioning the wonderful pool area. It was a sanctuary of relaxation, with its inviting cool water and serene ambiance. It was the perfect spot to unwind after a day of exploration or simply to spend a relaxing day. The hotel's proximity to the beach was the cherry on top of a wonderful stay. Just a short, leisurely walk away, the beach provided an excellent escape, adding to the overall charm of the location. In conclusion, my stay at Hotel Sultan of Dreams was a truly delightful experience. The exemplary service, comfortable rooms, exciting food, great pool, and the beach nearby all combined to create a memorable vacation. I can't wait for my next visit and would wholeheartedly recommend Hotel Sultan of Dreams to anyone seeking a perfect blend of comfort and luxury. Rating: 5/5 Stars

s. milikj

After a 1.5 hour drive from Antalya airport we arrive at Paradise on Earth - Sultan of Dreams, a great place for a truly relaxing vacation. The resort is large, beautifully designed with an indoor pool, a large pool for adults, a small pool for children, sunbeds, umbrellas, a water slide, a private beach with access to the sea, beautiful greenery and palm trees on all sides, sauna, spa, fitness centre , simply perfect! The rooms are decent, clean, cleaned every day, hygiene is at the level. There is plenty of food for all tastes. It is a pleasure to try the traditional Turkish specialties Güzleme, Pide, Lakhmajun... wonderful sweet specialties, an abundance of fresh and creamy salads and seasonal fruits. The staff is kind, polite, they always try to help. The space is huge, food and drinks are served in three places, there is enough space for everyone. The agencies from the hotel and those outside it offer excursions by boat, bus... depending on the taste and what you want to visit. For me Antic Side was the best choice. The place outside the hotel does not have any entertainment, there are two streets for walking where you can buy small things, or "branded" wardrobe and handbags. All good things are happening inside and around the hotel.

Astrit Shala

i was not happy because money got stolen and the hotel does nothing to help you. the wallet was in the room the entire time and we suspect it was the housekeeping lady. also 3 times we told the reception and we put the no disturb card on the door but the housekeeping lady kept coming in, once while we were sleeping. Definitely an invasion of privacy, didn’t like it at all!

Hugh Grant

Just back after 10 days at the Imperial, it is a fantastic hotel, service is outstanding at every location, everywhere is spotless( never used a bathroom that hadn’t been cleaned in the past 15 mins)food is wonderful. One gripe is that for the last 3 days of our visit kids were allowed to use the relax pool despite there being two huge pools available for them. I hope this is temporary as it was a massive part of our holiday and could affect any decision to return and our group were not the only ones concerned about this. Overall though had a fantastic time.

Kristin Hoeser

I really wanted to love this place. We spent quite a bit of money and we're really looking forward to this trip. Unfortunately we we're extremely let down. The food was OK and very repetitive, not at all for what I would expect at a 5* hotel. I know if it a family friendly place but we tried to avoid any school holidays- didn't matter, there were screaming kids everywhere. The drinks were flowing and we always had people asking if we needed anything, but the cocktails were so sugary. All in all we won't be going back and I wouldn't recommend this hotel to anyone. The price does not coincide with the quality.

Igor Matias

An excellent 5-star resort for you and your family. The facilities themselves will give you a WOW since the very first moment you arrive (not even describing that massive chandelier in the lobby). The buffet restaurant and breakfast options are very good and plenty of (you can’t try them all within one week). The bars will serve you good drinks with authentic alcohol (not the local equivalents). The beach is big and with good sun exposure (sunrise until sunset without any mountain shade). The pools are massive and of very good quality. The aqua park is excellent for you to enjoy the afternoon. The rooms are big and with good quality furniture (and views). The staff is very friendly and helpful and will always try to serve you the best possible. The spa and sauna center is good and with plenty of options. The Game Center is a little bit pricy though. On top of all that, you will never get bored at this resort with all the day and night activities they offer: from pool entertainment exercises to daily shows at night, this place will never get you bored. Definitely an excellent place for the price. Give it a try. PS: if you have kids, they will love this place even more.

S Mar

Had a really good experience for our first holiday with a baby. All the food I'd tried always tasted fresh. Our little boy really loved the lovely kittens on site around the Imperial Cat House. Love how there are so many stalls scattered about outside. Lots of snack choices outside. The chocolates in the chocolate and coffee section were really good. All the staff were lovely - didn't quite catch their names and Samira K of guest relations is really lovely. The place is very clean. The cleaners act very quickly if there is any mess made by kids etc which I thought was very good. The bathrooms in public areas around the hotel are really clean and nice. Location is also good as there are plenty of shops nearby including a migros supermarket for any essentials. I also liked how this hotel had all the apps on the TV so the kids could continue watch their favourite shows.

H Elgohary

Best holiday destination for the second time. Everything is just perfect, rooms, staff, food,pools, etc. What we liked most is the continuous improvements the management keeps doing, like the new arena for the daily shows, the new area for spirit sports, the cat house 🙂 The variety and quality in everything is the key success factor we have experienced so far. We are sooo happy and looking forward to the next holiday in Delphin Hotel 😍

Ervis Palushi

I recently had the pleasure of staying at this remarkable hotel, and I must say it exceeded all my expectations. From the moment I arrived, I was greeted with genuine warmth and hospitality by the attentive staff, setting the tone for an exceptional experience. The room I stayed in was nothing short of luxurious. It was not only spacious but also tastefully decorated with modern furnishings and thoughtful details that added to the overall comfort. The panoramic views from my room were breathtaking, offering a picturesque backdrop to wake up to each morning. One of the highlights of my stay was the hotel's impeccable amenities. Whether it was the well-maintained fitness center, the serene spa, or the inviting pool area, there was always something to cater to my relaxation and leisure needs. I also found the on-site restaurant to be a culinary delight, with a diverse menu that showcased both local flavors and international cuisine. Every meal I had there was a culinary journey in itself. The location of this hotel couldn't have been more ideal. It was conveniently situated, making it effortless to explore the local attractions, and the hotel staff was more than willing to provide recommendations and assist with any transportation needs. What truly sets this hotel apart, though, is the level of personalized service. The staff went above and beyond to ensure my stay was flawless, attending to every request promptly and with a genuine desire to make me feel at home. In summary, my stay at this hotel was nothing short of magical. It combined the elements of luxury, comfort, outstanding amenities, and exceptional service to create an unforgettable experience. I can wholeheartedly recommend it to anyone seeking a truly indulgent and memorable stay. I'm already looking forward to my next visit!

Gago Ba

Delphin Be Grand Resort is more than just a vacation spot; it's a haven of warmth and hospitality. The people here aren't just polite; they're like welcoming friends eager to make your stay special. The culinary journey is a delight, with each meal feeling like a personalized experience. Yet, what truly stole my heart was the exceptional service – it's not just about meeting needs, but about creating moments of pure joy. A solid five-plus stars for a resort that feels like a home away from home, with a touch of luxury and a lot of heart.

Bekir Göl

We stayed there from October 13 to October 20 in this beautiful hotel and very good accommodation. friendly staff, clean rooms and plenty of experience. my kids aged 2,4 and 8 loved it too. I would like to specially thank Erdem Bey for his flexibility and kindness. A small point for improvement is perhaps a little more variety during dinner.

Kiran Patel

Excellent holiday Spot for everyone regardless of age. Unimaginable variety of food, alcoholic and non alcoholic drinks, sweet dishes, pasta dishes for kids too. Food excellent, clean wise 100% maintained. Swimming pool excellent for kids and adults with choices of heated water too. Superb memorable holidays

Maheen Tahir

My review will be about the staff and their service, the rooms, food, spa and hotel. The moment we arrived to the hotel, there was no one to collect our luggage. We tried to carry it ourselves until someone eventually came. He wasn't picking up our stroller, despite me asking him to, so I picked it up and brought it over to him, despite me dealing with 2 little children of my own. I've never had to worry about my luggage anywhere I go as they instantly help with the luggage. We then arrived to our rooms, they were ok, we got the lateral sea view, which was facing out towards the Titanic hotel, but our view was only of the white roof of the restaurant below, and no sea view.... We asked for a room with better view but they were charging for it, despite us having paid for a lateral sea view. However as we were with kids, we decided to stay put as it was going to be hassle moving around. Pools - The pools are good, the facilities are good. The kids play area is very good, kids loved it, as well as us. It's suitable for babies and toddlers, and the kids club is right next to it. The fun fair which is free, was also very good and we all loved it. The adults water park was quite good too so I have no complaints about that at all, we had a great time in regards to that. However the pools aren't heated, except for one. Food - the food was ok. It was the same food everyday, so eventually we got bored of it. However there is a lot of food. The desserts were really nice, and the food was really fresh. Service - some staff members were not as helpful, had a few strange encounters. Most also didn't understand English. Rooms - we had a big bed and a 3/4 size bed in our room which was good. However, the duvet/blanket was smaller than the beds. The pillow quality was quite poor, which caused my neck and shoulders to hurt after a couple of days. I expect hotel pillows to be very comfortable...they only give one pillow instead of double pillow. The housekeeping was quite poor, our beds wouldn't be made properly ... So I would come and set it up properly myself. My mum had the same experience in her room. I have stayed in plenty of hotels and my rooms always been cleaned and beds nicely made. However the mini bar is stocked up and has a good variety of drinks. NO IRONS are included and you cannot request for an iron. So if you want to iron your clothes, you can't. So I suggest you bring your own iron. Otherwise you will have to pay for ironing service. The hotel itself is good but I don't think I'll stay here again, because the food was a bit boring after a while and the rooms weren't the best. I would say it is overpriced for what it is.

Selin Uyar

We came to the hotel for a 10-day holiday in October. Everything was perfect. First of all, when we entered the hotel, we liked that the staff was friendly and met our needs. Especially the reception manager took very good care of us. The waiters working the morning shift at the lobby bar are clean and hardworking, and they fulfill our requests as soon as possible. The food was good and the hotel was clean. We also thank very much to Guest relation Deniz.

Ryan Evans

Hello, I will write something long here. First of all, we stayed for 10 days and we will consider coming again. The rooms are clean and cleaned regularly every day. You can have a good time by the pool all day long without going outside. The aqua park is active and there is a bar there, the only problem was that there was no music playing there. For the staff, the reception manager does not smile at first entrance, he is serious and only follows the procedures, but he seems to be a hard-working person who knows all the work. The boy with the glasses, I think he is a student, is just standing there. Guest relation, she is a real brunette beauty and a cute person, but she seems a little excited when talking. If you ask her for something, she tries to do her best. The bellboys are generally nice, they don't hesitate to answer your questions and do extra work, and sometimes they even help with other tasks.The chef of the lobby bar is great and he loves his job, we can see that. He treats well to waiters working with him (a young girl and a boy with long hair), so they are also quite competent. Unlike him, evening chef is calmer, and the boy with the braided hair working next to him is very hardworking and practical. That's why I gave him the tip. People calm down and enjoy the piano being played in front of the evening lobby. The waiters working in the restaurant look very young, but they are very hardworking. Please don't let your chefs get angry with them. The food was generally nice and delicious. Turkish night meals were interesting delicacies for us. The snack bar usually serves fast food and is delicious. The bread of the baker woman working at the snack bar is very delicious. Animator Ros is a very cheerful person and loves to hug you when she sees you. Of course, the hotel is not ultra lux, but it has everything a hotel should be. The surrounding area is full of markets and transportation to the city center and the airport is very easy.

Andrey K

There was no music in the aqua park. The cakes at the bakery weren't fresh. The toilets in the pool were a little dirty. I was a little scared of the chef in the cafeteria too, looool :) But other things were great. We had fun during the holiday, had a good time and did not experience any problems. The service was nice. Everyone was good. I will recommend it to everyone. Even though the waiters are young, they are very hardworking and do their best. The animators were friendly and took very good care of us. I would like to thank them very much from here. Guest assistant girl is very cute and sweet. And she has a beautiful smile:)) The chef at the bar is my favorite person in the hotel. The baker woman at the Snack Restaurant gives off a authentic Turkish woman vibe. All in all, it was a very nice holiday, again and again.

PBed Bed

I went here for a family holiday. Highly recommend on the Love Holidays app. From the moment we got there we entered the hotel had no air conditioning. The hotel was muggy and hot. Room service didn’t clean the room, despite having the button pressed to make up my room. The staff in the restaurant or pool side cannot speak a word of English. If you ask what meat is being cooked is it lamb or beef they walk off or answer you in their language. You are dealing with high volume of tourists - BASIC English should be a must especially when serving food and guests dietary requirements. The balcony in my room was moving. Complained to manager they said don’t go out on the balcony!!! In the shower a light dropped on me while showering and I almost got electrocuted. The pool lights are falling out all the time. We informed managers and nothing was done. The corners of my room had damp. I have photos and videos of everything. Food is hardly labelled so you don’t know what is what. You call a bell boy for help, he never came. The food quality is so poor, we hardly ate. All restaurants are very very far from the hotel so your looking at spending 150euros to get to and from a restaurant to eat out plus your dinner. One of the reps in the hotel said this is the worst hotel ever. It’s not five star. Even the two star hotels are better. This is a rep telling us. Also while speaking to so many other guests that were from the UK all said the same thing to us that they are being treated very bad and room services are so bad too. This hotel is horrible. No class and no standards. Customer service is very poor. If your not bothered about cleanliness, moving balconies, rude non English speaking staff, muggy rooms, poor quality in food then please go for it. But I would never ever return to turkey every again because of the experience caused by the hotel.

Tai Russell

We had a lovely week @ The wind of Lara. Many thanks to the bar man Ian who was very helpful and kind. The entertainment staff were quite rude and uncomfortable at times. All the other hotel staff were helpful and friendly and worked extremely hard! The hotel felt clean. Rooms clean and modern. The food was cooked nicely and they changed it slightly each day! Drinks were a bonus. We loved our stay and would recommend to visit. Very close to everything needed as well!

Simona Bibi

Dreamy, there is no better description! Absolutely top staff, incredible hotel with fairytale surroundings, wonderful people with golden souls. After 2 days you feel already at home. Spa staff and not only - 100 stars! Friendly, smiling, they treat you as a friend, not as a customer. Everyone from the staff and everything what happens there contributes to the experience of a dream vacation. It was only a week but it felt like a month. We have been there in the middle of October and the weather was still very good. You are absolutely wonderful! we will definitely come back ❤

Mirza Cilimkovic

The room we were in was a bit outdated (went for basic room).The food was good, there were plenty of choices and mostly tasty. Staff was friendly, they serve Tuborg on All Inclusive option. Resort itself was nice. Expect lots of Russian tourists. Good deal of canopies on the beach missing (they were fixing some while we were there), it was difficult to get sunbed in shade unless you put your stuff early in the morning, even in October .

Valentina Corna

A wonderful hotel, with a large, green, beautiful and well-kept territory. Varied and tasty cuisine, every evening with a select dinner. clean, sandy beach, with snack bars and territory arranged for children. exceptional thematic concerts are organized every evening. Amazing hotel

Nancy khabbaz

This was the best experience we’ve had in a while. Everything was organized and rooms were very well cleaned. This is the second time i come here with my family. The service is great and food was amazing with lots of variety and especially the a la carte dishes. evening shows were very entertaining and kid friendly. Also all of the activities were very fun for the kids (darts, tennis, golf, ping pong, archery, basketball, arcade ect.) the beach was very clean and spacious. The shops downstairs were not as expensive as reviewed. We found most of the stuff almost half as cheap as the city center. Overall a great experience definitely worth trying.

Nenad Ristić

This is really great place for family vacation. Service staff is very helpful and positive. Food and drink selection big and a lot of options. Lot of content and different options to select. Clean rooms, all locations constantly cleaned and checked. All of staff is more than happy to help you in any subject. Definitely great experience and looking forward to come here again.

Hilal Chehade

It is a little confusing to rate this hotel. Regarding the facilities and the common spaces and the food it is a 7 stars hotel ! But regarding the rooms it is not more than 2-3 stars hotel! The location is perfect directly on the beachfront not far from the airport. Nice restaurants (buffet and a la carte) Clean pools, nice beach. The rooms need renovation! Old furniture, dust everywhere, bad old curtains, bad lighting system, and noisy till midnight. The view from the room balcony especially at the sunrise is awesome.

Wayne

The hotel itself is really impressive and it reminded me of being on a cruise ship. I was really disappointed in our room and location as wasn't in the main hotel itself. Apparently this was a sports room???? The hotel was unwilling to move us saying they were full but clearly this was not the case with the endless amounts of sun beds to choose from and empty bars/restaurants. The beds however were extremely comfortable. We didn't let this get us down and we made the most of what was some excellent entertainment. The food was somewhat boring and repetitive and not all a la carte were available. We did manage to try two out but again, not stunning. Staff were mainly very friendly other than one waiter who asked for tips and started to bring us things despite not asking for anything in a view to think this would win us over to give him something, it didn't. We did tip two others who really were fantastic but cannot remember their names. Ultimately the hotel is loverly and provides great entertainment.

Emi Glover

Nirvana Cosmopolitan hotel is a luxurious hotel operating an open policy. This means that those who are not guests of the hotel are welcome to use some of the facilities like the restaurant Chi for Life and the aqua-park. We went there on a day-package called ‘Sun & Beach’ and the fee per person is 1500 Turkish Lira (kids get 50% discount and it’s free for under 4s). The fee includes access to the beach, swimming pools, the aqua park, and unlimited food and drinks from 8am to 6pm, which is a good bargain. The aqua park is a small/medium size with different slides. Some of the slides may not be suitable for kids aged 5 and under. Our 4 year old was scared to go on them, but some braver young kids may try the ones that are age appropriate. The beach is great, the swimming pools well maintained, it’s sparkling clean everywhere, there are also towel pick up points and showers, shuttle service every 10 min from the beach to the hotel (we preferred to walk as it was a short distance of a few min). The food was great with so many options for breakfast and lunch - countless deserts, too. You can pick drinks and water from any of the bars. Staff were friendly and welcoming and the whole experience was the highlight of our holiday (we stayed at a nearby Air B&B). I can highly recommend as I’m sure their hotel stay would be great as well.

Feodosiia Byrsa

If there is a hotel in Turkey to go with pets then it's definitely Nirvana Cosmopolitan. You can take your pet almost everywhere, they have a separate pet friendly beach and special services for pets. There are some restrictions, though. You can't take your pet to the pool or in A la carte restaurants. What is sad that you can live only in Superior Standard rooms and there are only 7 of them. It would be amazing to book rooms with the exit to the pool, but I guess it's all for the safety of our furry creatures. Not all of them are obedient or at least can swim. Well, I would be glad to book one of those, 'cause mine is both, obedient and she can swim 😅

Galit Yehezkel

Advantages: a beautiful water park and no queues. Plenty of food but mediocre. Free and plentiful alcohol. Plenty of evening activities. parties and performances. Negative: Poor maintenance of the park area. The main restaurant is full of people and crowded. It takes a while for the tables to be cleared. We waited half an hour until they cleared and arranged a table for us. Room cleanliness was usually just spotty.

Anna Andrews

We came back from our holiday at Titanic Deluxe Lara yesterday. We had a lovely time there, even though the weather was a bit hit and miss. The staff were amazing, always polite and friendly. We received prompt service every time we visited the main restaurant, lobby bar or snack bar by the beach. The food was exceptional, a great variety of it and beautifully cooked. You can forget about dieting if you come here, there's just too much temptation 😄 The hotel was on reduced service in terms of entertainment but they still had something going on every evening which was enough to keep us entertained. They had an amazing dance show on one night, then live music and a karaoke night which was a good laugh. We didn't make use of the kids club as we came without our little one this time but the facility looked absolutely amazing - stylishly designed, well equipped and there was a full day of activities planned each day. It's nice to see that the kids club wasn't an afterthought at this hotel as it often happens. I would not hesitate to come back here with my little one as I'm sure he would love it. The room was clean and had everything we needed in there including basic toiletries, bathrobes and slippers. The room shows its age in certain areas, like taps are a bit tired, the carpets have stains on it from spilt beverages I assume. The carpets in hallways could do with updating as they look a bit stained. The room needs better lighting, it's quite dark in there even if you turn on every single light. The beds were comfy though, we slept like babies. Overall we enjoyed our time there and would happily come back in summer when all facilities are open and the weather is a bit more stable ☺️

Siggy K

Absolutely beautiful hotel. We had adjoining rooms and both were good size. Fridge topped up with drinks, room cleaned as requested and room service was very quick. Beachfront location with an excellent equipped kids play area inside and out. Soft play, PlayStation room, lego room, face painting, sleeping area with cots/junior beds and staff very helpful. Bowling alley, snooker, billiards and table tennis inclusive for adults. Staff are excellent with table service at all times

lan Sturrock

Booked very last minute on advice of friends who had personally stayed here before. From the start to the last minute we have had an excellent time. Yes, most of the summer activities and facilities had closed down. We were advised of this during booking. The staff are very good at managing and making sure your stay is nice and comfortable. Most of the time, the weather has been kind to us. Our Jet2 Rep Osman was fantastic. He was very attentive to our needs and requests. He helped organise most of our trips out and about. He explained in an easy to understand manner that we fully understand. To back up a wee note to ensure we were on the right bus, etc. Again, we would like to thank Osman for his support and help during our fantastic stay. You are a rare 💎.

jabraan ikhlaq

It is very nice hotel, we are staying with our family. Service is perfect, staffs are helpful. The foods are very delicious. Room cleaning service is very nice. We highly recommend. We will visit here for next summer. Thank you for everything.

Namrita Kaur

Beautiful location, very close to the beach and we had lovely views from our seaside room, rooms are very spacious and clean. The hotel staff are very helpful and the buffet includes a good selection of food for vegetarians too. We had a wonderful stay and look forward to coming back.

Felipe Encina

Stayed here for more than 1 month, staff super super nice and friendly except for the “manager” Idris who doesn’t speak english and is not customer oriented. The place is walking distance from Land of Legends. Food is good and the pool area really nice. Nice coffee machine with good quality coffee in the reception. I would definitely recommend this place if you are coming for a couple of days to relax. Rooms ok. I really highlight the friendly staff 🙌, they do amazing job.

Tanja Weber

The hotel is okay (nice rooms, unfortunately with far too little light in the bathroom), but was not really awake in May when we were there (not yet high season). The service was unfortunately rather bad and the food mediocre (but lots of choice!). Nearby music is often popular in the evenings - we thought it was good, but it can also be annoying. Really great: The freely accessible World of Legends area (10 min walk) is absolutely worth seeing!

Ali Ekrem Gençer

We stayed 6 days in this hotel. Bathroom was not clean. We had some dirty towels in our room. We have requested a plaster, which never arrived. It was really cold during the night in the room and we had to run the air conditioning. We felt uncomfortable. Instead of paying this costs/fees i will consider other hotels next time. Hope they will change their quality for their future!

Anna Rukhnytska

Good place but you have a lot things to improve hotel. Towels are old and dirty. Coffees and tea not good qualities but room very nice and clean.

Ruhela Begum

As our first holiday as a family of 6 this was was a very good experience and the hotel was great! The staff, the food and housekeeping was really good. Can’t fault anything about our stay at Sarp Hotel. Ibrahim was so lovely and always very helpful. I wish our holiday lasted longer 😔 There is a great theme park near by also, bit pricey but it’s worth it if you like lots of rides and water! Definitely recommend this hotel and the Belek area.

Sarah Goodwin

We couldn’t fault this place and had a really lovely relaxing holiday. The staff were all friendly and efficient and work so hard. So many pools to choose from and most were the warmest we’ve ever been in. The waterpark was great. There was a huge variety of different food every day and it was all delicious. I was especially pleased that there was so much fresh fruit and salad. We found everywhere to be clean. The WiFi was good. We always got served quickly at the bar. We stayed 21 to 28 August and we were sorry to leave. We would definitely return.

Tongai Mombeshora

The hotel is lovely although the air-conditioning either does not work or is very poor in all the public areas inside the hotel. The rooms can accommodate a family of 4 but do feel a bit on the small side. Staff at the hotel were absolutely brilliant. Could not fault them. The hotel is located right by the seaside however it far away from shops, malls restaurants etc. Once your at the hotel you need a taxi to get anywhere

Justyna

Hotel with great atmosphere, fantastic people from staff, especially AltinAy, who was so nice and sweet. Rooms were always clean, so I really appreciate work of cleaning lady. The food was amazing and the animations were lovely. My son wants to come there next year, so it is the best compliment for this place.

Patrycja Alagh

We loved our stay here. Kids (7 and 9) had fun on all the slides. Hotel is on the beach which is great. Lots of pools to choose from. The quality of the evening entertainment has been a pleasant surprise (Michael Jackson night, Mistery dance/acrobatics). Only down side are the food and drink, like in any other all incisive resort food repeats a lot, cocktails are very sweet and tasteless at the same time. All in all good place for holiday with kids!

Magdalena Drabova

Very nice place. We stayed there at the end of April-Easter break. One outdoor swimming pool was heated, aquapark was open. Kids had a great time. Food was nice, maybe little bit monotonic. Hotel was clean, room cleaned daily, every day fresh towels. Animation team very nice and inviting, not too pushy. I would visit again

J. Arevalo-Adam

Heaven Beach is now called Selectum For Two. 2023 reviews can be found under its new name, "Selectum For Two".

Santosh Gedam

This property is under construction, so there are construction workers, and we found it inconvenient to move around the limited open space. They gave rooms in the neighboring home converted hotel rooms. So coming to the hotel facility was not smooth. Service quality was poor. I asked for toiletries multiple times, but they could not supply them till the end. They promised a welcome drink when we checked in in the hot and humid afternoon. But even that promise they conveniently forgot to keep. A bed sheet was stained, and I brought it to the notice of the manager. But chose to do nothing. The swimming pool, badminton court, and TT are the pluses. They showed premium room images but gave us deluxe rooms, which was disappointing. They insist on an upfront balance payment at the time of check-in. I found it professionally not a welcoming behavior when we are checking in with family members. During the night, there is no one on the property to listen to guests' urgent needs.

Sven Smts

The best hotel I have stayed in Turkey. Clean, rooms of sufficient size, with a balcony, good food, a large selection of food, very friendly waiters. The hotel has its own beach strip, which is alternately sandy and rocky (depending on the tide). The water on the beach is clean. The beach and also by the pool have their own bar, which also offers meals and drinks. Nearby water sports center by the sea. If you wish, you can enjoy various attractions for a fee. 100% recommend and would definitely visit again.

Eriola Ismajlaj

The stay was amazing, the host-welcome, the atmosphere, food, staff, and also the hygiene and safety of the entire hotel. The beach was calming, relaxing and very beautiful! We are planning on spening our holidays always on the HEAVEN BEACH RESORT&SPA! We enjoyed it so much!

Medina Masovic

I stayed in this hotel in September and i have to say its amazing! The rooms, the staff, the food, everything was perfect! I really enjoyed staying here and i would stay again, the food was amazing, you can have anything you want at anytime, the beach was beautiful, the staff was really kind and always cheerfull, Mustafa who worked at the bar on the beach deserves 5 stars!

Madiha Khurshid

Lara Barut has impeccable service. From the moment we entered the gates of the property, we realized how meticulously the resort works to ensure safety, luxury, and service. We walked in to check in and had welcome drinks during the process. We were also lucky to have an upgrade to our room which was a pleasant surprise and far exceeded our expectations. Each and every member of their staff was respectful, friendly, and service oriented. Within minutes they provided us with anything and everything we needed. The property is beautiful, our garden view pool access was private and just perfect for our little family. The food and drinks were amazing and never mediocre. We couldn’t be happier with our stay and will definitely be returning again and again! Thank you to all the staff who made our stay perfect.

Xingyue Wang

We had a wonderful holiday at Lara Barut hotel. Everyone here are very friendly and helpful. Our room is very modern and clean and so are the pools. There are plenty of things going on during the day thanks to the amazing animation team. We loved all the activities - yoga, water gym, archery etc. A special thank you to Pekcan for being a wonderful archery teacher. He is super supportive, friendly and give very good advice. I enjoyed this activity every day! Will definitely come back for another holiday soon!

Tuba Vayram

My overall experience was fantastic from the time I made the booking on their website. The staff has been very professional and attentive. The resort is well maintained including rooms, spa, gym, beach, restaurants,and pools. The food is amazing. They offer a great selection of Turkish and international cuisine made with high quality ingredients. There are plenty of daily activities throughout the day. I really enjoyed the fly and aerial yoga along with the water gym which were taught by lovely staff who are both knowledgeable and fun. Every night, they have various shows by the garden, amphitheater, and the beach. I would have loved to have some international music catering to guests who come from all over the world. I highly recommend this place and would definitely come back again.

kamran shafiq

Very nice hotel, me and my family had a great time. Very child friendly and lots of activities to get involved with. Loved archery and shooting, thanks to all of the friendly staff and Pekcan. Will definitely return again next year.

Mohammad Larib

An excellent stay in which my family felt super comfortable with the facilities and staff. The rooms were amazing with the service top notch. The management made a mistake with our room bed preference but made it quickly. The water park and evening highlights were enjoyable and the food.. The FOOD is amazing with the breakfast lunch and dinner included. I believe the resort need a minimum stay of 4 days to get use of everything. Would definitely come back. Just a mention to the guest relation and WhatsApp support that are super attentive and supportive with all our resort. We couldn't choose a better place to celebrate our anniversary.

Max Terrell

Great place to stay with children. The play area in the hotel has something for all ages. Food is plentiful and tasty. most of the waiting staff are great but on occasions we had to find someone to ask for drinks. The outside seating area is lovely but more seating is needed and more staff. The rooms are great, spacious, clean. good toiletries and daily mini bar top up. The surf rider was not in action (out of season ) and I was disappointed with that.

Olajide Bello

We had a fantastic experience at the hotel. It was beautiful, grand, and immaculate. The staff were all very amiable and friendly, especially the guy at the gym! I enjoyed using the gym, sauna, and steam room facilities while staying there. The food choices at the restaurant were excellent, with different menu options every day. The hotel had lots of free games for kids, and there was live entertainment every night. The best part about the hotel was its closeness to the theme park, which was a world of endless fun!

Alice Barth

Everything was perfect!! We were here for 1 Week with two children (6 and 2 years old) and it was amazing for us as a family. Everybody was so nice to us and our children, the food was great and the room service was very very good! The rooms are so nice and clean like the hole hotel and the hole area! Even at the pools and all over the park we felt very comfortable and nice treated! Not to forget the shows during the day and specially in the evening!! Thank you very much to each person at the the land of legends!!

Judith Terrell

Fabulous hotel for children. If you want a quiet, relaxing holiday this is not the place for you. However staff are great and plentiful. Rooms are spacious, clean and beds are very comfortable. Mini bar in room is included and replenished daily. Food is good with plenty of choice. The theme/water park is amazing. The sister hotel by the shuttle bus is well worth a visit for a more relaxing day by or on the beach. Would definitely recommend it.

Nick Cresner

We had a brilliant week and loved all the attractions and facilities. It was the perfect family holiday with enough to keep the kids amused and busy for the whole week we spent there and there were so many lovely little touches that were just a delight. The quality of the food was slightly lower than what you might expect from a five star hotel and there were a number of attractions that were closed or not working as expected during our stay but overall this did not detract from a fantastic kid orientated experience and we would recommend it to others.

yosi pichon

My wife and I stayed at the hotel for 4 nights. The hotel is simply excellent. The atmosphere is quiet and calm. Everything is clean and meticulous. All the hotel employees have a very high level of service awareness. They always take care of you. We had a great time.

Joe Perfetto

I've stayed here the last 3 years. Until this year I would always have given 5 stars. I was told the hotel will close for renovations soon but we're not told this before making our reservation. Unfortunately, the price was much more expensive than last year with half the amenities and lower quality of food and service. My room had a chair with a broken leg, water leaked from the ceiling. Very boring staying here this year. Lobby bars had no music as was the same with the beach bar. Definitely didn't reflect the Kempinski reputation of previous years. Needless to say our golf group of 12 to 16 people will not be staying here in the future.

Mohamed Saffar

Air conditioning system doesn't work in the rooms, if you want to stay in a room feels like a sauna, then pick this hotel. We stayed there 3 nights, each night we call the reception, they do send a technician, but they can't fix the issue. Our 6 months old boy didn't sleep during these nights. Other than this major issue; the hotel itself is nice, clean, well maintained, variety of restaurants, nice bars, big pools, and super nice and friendly staff! Also, water slides are for young kids only, the description is misleading. Overall, it a quiet place for seniors and couples, not much fun things to do with families with kids.

Mar Mare

This is a great hotel. All inclusive is top choice. Staff always with smile. Food is best I have ever tried and I am always in 5 star hotels. What they need to improve is a shutle to connect with a Belek or at least Kardixe, at least twice a day.. Taksi is super expencive and no other way to move around. Keep in mind this is very far from Antalya and other towns.

a7mad

👍🏻 Honesty one of the enjoyable hotels I stayed in. We were group of 12 and our experience will never be forgotten starting from great welcoming in day 1 till our last day. Staff are amazing and food was great and rooms are so fresh and pool was so clean. All beach facilities are fantastic!! I would definitely come again and recommend this hotel. Thank you Kempinski hotel for excellent service…

Thorsten Schönberger

A very nice place to relax! The service is unique, the staff very accommodating. The cleanliness fully meets expectations! The spa area offers something for everyone. Short distances from the main building to the beach! The service on the beach is also really good. Breakfast is very varied and everyone should find something in the various restaurants!

Nicholas Mason

I have recently returned from a week stay at Gloria Serenity and this was one of the best experiences I have had within a hotel. The Cleanliness of all areas of the hotel was exceptional and the food was in a class of it's own. The staff were all attentive and friendly. We had exceptional service from a waiter called Ozkan who was in the 24 hour restaurant and was really a highlight for our trip. He engaged in a great manor and really made our dining experience the best it could be. I look forward to visiting again!

Daniel Spring

A wonderful experience for a successful vacation. The high quality of the services, the kindness and availability of the staff, the excellent and diverse food, everything is superlative. I would like to especially thank Messrs. Ozler and Tolga for all the support given, especially for the child, during the entire stay. We will definitely come back!

Carleen Finn

We recently stayed at Gloria Serenity and had an overall fantastic experience. The level of service was impeccable, making our stay truly memorable. **Service: 5/5** The hotel's WhatsApp service for guests was a game-changer. Quick and helpful responses to all our questions. The staff, especially at the heated pool, went above and beyond to ensure our comfort. **Accommodation: 5/5** Our Garden Villa was simply gorgeous! Comfortable beds, a well-stocked mini bar, and a heavenly pool. The modern gym with top-notch Technogym equipment was a pleasant surprise. **Dining: 5/5** The main restaurant's food was so incredible that we didn't feel the need to explore the a la carte options extensively. However, the Italian a la carte was a standout, and we visited twice. The French restaurant was good, though not outstanding. **Entertainment: 4/5** Nightly entertainment was great, but the trio performing seemed a bit unhappy. Might be worth checking in with them. On a positive note, the lobby snacks were delicious! **Kids Club: 3/5** While the Kids Club was good, it could use some updates as it appeared a bit dated inside. **Reservation Tip:** Reserve your spot for the a la carte restaurants early as they fill up quickly. In conclusion, Gloria Serenity provided us with a blissful retreat. We highly recommend it and look forward to returning in the future. Happy travels!

polina

STEALING THE BAG FROM THE VILLA I stayed at the hotel with my family from July 2 to July 12 in Villa 3107. Everything was fine during the stay, but on the way to the airport I remembered that I had not put a limited edition Prada bag in my suitcase. I immediately contacted the assistants, they promised to find the bag, but later they said that there was no bag in the hotel!!! Every year I go to Turkey with my family and it’s the first time when my bag was stolen right from the villa! I reported that the bag was in the room and compensation was requested, to which the hotel did not give an answer. Never came back here again because stealing personal belongings from villas in hotels of this level is not available! Of course, the impression is spoiled. I do not recommend this hotel.

Martin Tilman

Service speed could be improved. It was not that busy. First room provided had a huge fan on during the evening, but was offered another room. Everything else was great.

Hossein Pahlavan

I had the pleasure of staying at Maxx Royal Hotel Belek for the fourth time, and once again, it surpassed all my expectations! This place never fails to impress, as the staff always go above and beyond to ensure an unforgettable experience. Throughout my stay, I never encountered a single “NO” from the hotel. They excel at fulfilling every guest’s wishes, making it a truly delightful and personalized experience. The level of service and attention to detail is unmatched. I must extend a special thanks to our Maxx assistants, Julia and Meerim. Their dedication and care truly made our stay even more memorable. They were always available to assist with anything we needed and ensured our time at the hotel was nothing short of perfect. I highly recommend Maxx Royal Hotel Belek to anyone seeking a luxurious and exceptional vacation. You’ll be treated like royalty from the moment you step foot on the premises. Can’t wait to return for my fifth visit! 👑🏨😊

Steven Mather Solicitor

Can I give 6/5 please? Quite simply one of the very best hotel resorts I’ve stayed in and fully deserves its 5-stars. It’s a huge place so you’ll get the step count in. I know some people might criticise that some restaurants are an extra €20 - that is the Japanese place and the Beef steak house. However both totally worth it anyway. But the other 5 al a carte restaurants are absolutely fantastic anyway. Unlike some all inclusives I’ve been to, it’s not set menu stuff. You can literally order 3 starters and 3 mains each if you want! So much to choose from as well. The place is large enough to not feel busy. There were plenty of sunbeds for instance. We stayed in a family suite with our 2 kids. The room was huge, a real feel of space. The waterpark here saves a trip to land of legends. The games room and in particular laser tag were great fun. The chocolatier stunning and the patisserie as good as any where in Paris. But what really makes a place is the service, and everyone here without exception was happy smiling and couldn’t do enough for you.

Honest

Can´t compete with real high class hotels like the four seasons. Compared to other All Inclusive hotels pretty good though. For 800 Euro a night in November very disappointing, especially the food quality/taste, entertainment and service. Regnum Carya was overall a better experience

Kadir GG

Food and restaurants are unique by their extent, various options in world wide cousine with good restaurant quality. Individual private service, getting any feedbacks and taking actions accordingly. Rooms are big and comfortable makes you feel you are at home. I think maxx royal is one of the best not only in Turkey but also in world wide. Will be reserving my next summer holdiays in advance, exceptional experience..

Roderick

On our first day in our room positive they made the towels into 2 love hearts. Negative the toilet would not flush so we had to request a new room. The staff are very helpful. The downside is the repetitive food being dished out at breakfast, lunch, and dinner with no variety and overly salty. The pool area is nice but hard to relax due to the abundant amount of flies

Berg Grupp

I was there with my children at the beginning of August. Our room number was 1124 My son made a lot of friends right away and the entertainment girls took good care of him. One of the girls was called Busse. Unfortunately I can't remember the name of the bartender who always knew what I wanted and didn't have to ask. Very Super service from him as well. I also saw a lot of friendly staff at the hotel. It was very nice that the hotel introduced a local night club on the evening of my birthday. Everything was so beautiful and great. On our last day, we were asked if we would come back, I couldn't answer right away, but if the opportunity arises, I would go back. We were very satisfied with everything and many thanks to all the service. If someone recognized us and there are pictures and videos of us, water sports and other times together, find me on Instagram. Tommy

Petru Bloju

The rooms are near a 2 star hotel, we had issues with the bathroom door, it was not closing. Then the AC was constantly turning off, this was due to the balcony door. It seems that the balcony door was not closing properly, there for the AC will automatically turn off. Even if I put the sign for do not disturb, the made was going in my room. The food was terrible, it had no taste or it was overcooked. Additional to this, no menu for children. Also the Wi-fi is terrible, I do not recommend spending the1 €/ day price, since there is almost no coverage except the Lobby. The staff was friendly, always smiling and trying to be helpful. Is nice to have access to the beach, it was clean and it was nice that you had the opportunity to get some drinks directly from the beach bar. In regards of the location, not much to see in the area if you do not like to walk about 15-20 minutes to get to the big bazar or to an area with more culinary choices.

Arabella Török (Ari)

I've just returned from my holiday spent at Asrin Beach hotel. I had an amazing time with my friends, we were 26 people together,but I will mention the not so great side of it too. The hotel is located in a beautiful place, with sea view. It's garden is very beautiful, full of lovely flowers and palm trees. To the beach, there is a tunnel that leads you to it - the tunnel in the evening is very smelly, regarding the toilets in it. The beach is lovely, with free sunbeds and shade for them. What I mostly liked about the beach is the sand, there is a very fine sand all around - awesome for small kids - but is not very clean in the morning. Rooms are nice, but hygiene is not the staffs strength - in 7 days only 2 days were my towels changed. Bed was made nearly every day, quite nicely. Also, hotel is supposed to provide free water for each room, but with my friends we always had to beg for some bottles of water. Bathroom had no hot water in the mornings, I had to complain 4 times until it was fixed, but even after in the following mornings I had to shower with cold water. Most of the staff is nice and friendly, although they don't speak English well, so it's quite hard to make yourself understood. Wifi is not free at all, they charge you for it. Pool bar has a stupid program, it is supposed to close at 11am,but even before closing hour they don't serve you with cocktails. One evening restaurant had no Pepsi, there was always something missing... Another thing about restaurant is that has poor Ac, it's super hot in the evening. Food was okayish, but every day same things were served, not a big variety of food for a 4 star hotel. I even got sick from some kinf of food on my last night. Cakes are very nice! All in all, I think you could do much better as a hotel, there is potential for it. Elevators are very slow and quite old, you should do something about it too. Now it's a 2 🌟 star hotel in my eyes, according to the time spent there.

Bianca Apostol

I stayed at this hotel for 7 nights and it was not a plesent experince. When we arrived they gave us a room with a rusty fridge who also didn't work, the bathroom was dirty, the shower was covered in limestone and the walls had mold on them. The balcony was small and it was really dirty. We talked with the people at the reception and they argue with me that the room is clean beacause they send someone to film the room when we were not in the room till they made me cry. The next day we decided to talk at the reception to change a room with extra charge. The new room was ok,but the towels were a little bit dirty. The variety of the food was not really great,almost the same food everyday. The wifi is extra charge,for 7 days is 7$ and is not woking in rooms,only in the sharing areas. Also,they have a problem with hot water. In 3 days we didn't have hot water and when we asked they told us "it's everybody's problem,we'll solve this". The only good things about this hotel are the private beach,the shows in every evening and the personal from the bar. I will never want to repet this expirience.

Andrei Szabo

The fault is mine, because I mixed up the name "Sun&Fun" from two different offers with very similar names. Best to avoid because of very poor amenities from what you see in the pictures. Acceptable food, staff speaks poor or close to no english.

Gezgin Gezen

We stayed at the hotel for 3 nights at the beginning of September. Since it was the end of the season, it was not very crowded. + aspects 1.) Since the rooms are 1+1, they are very useful for families. The balcony is large enough. 2.) There are sufficient number of pools. 3.) Breakfast is satisfying enough - aspects 1.) The rooms are not cleaned, only the garbage is taken away. Bed linen and towels are not changed. The shower area is very poorly maintained. 2.) Animation and entertainment are almost non-existent and amateurish. There is no entertainment after dinner. 3.) There is a park for children, it is not allowed to enter because it is hot during the day and dark at night. The pool with slides is big for adults and small children. 4.) Unlike breakfast, Lunch and Dinner have very little variety and always the same food. Desserts are just fine, some desserts turn sour. 5.) It is said that vehicles are not allowed inside, only property owners' vehicles are allowed. But some car owners are also holidaymakers. 6.) You can go to the sea from the stream by ferry. It is a mixture of sand and gravel, it suddenly gets deeper. I don't know why, I don't know if it's because of the Akarçay or the beach bar, but there are a lot of bees. 7.) Since it is villa style, it is a campus spread over a wide area, so it is tiring. As a result, better hotels can be found for the same prices

Surface Google

We went on vacation to this hotel in mid-June, for a lot of money - $850 per person and the same amount for children. I'll start with the rooms: trashed, dirty floors, furniture with huge stains, everything you touch breaks, you just have to throw out the furniture, glass is falling off in the bathrooms, I only checked into the third room. Territory: dogs running around, dirty, although they clean up a little, but there are beautiful plants on the territory. Swimming pools: sun loungers - tired. The pools, except for children, are ok and you can swim at night. The children's room is not cleaned and is green. Restaurant-canteen: I like it, the food is good, a huge selection, a lot of fruit and good staff. Bars: good, the bartender is top and the ice cream man too, there are no queues, the alcohol is ok, the champagne is good. Sea and beach: getting there is not very convenient, because... The ship sails once an hour, there are a lot of people, a cheerful and kind captain (then they started taking them every half hour and it became good - you come at any time and you know that you will leave soon). The beach is a bit dirty, but there is a lot of space, although the poor one employee cleans the entire area. Food: flatbread, melon, watermelon and beer drinks. The sea is good in the morning, almost without waves, after three meters it is a bit deep. Animations: you can say no, there is something in the evening. We brought local sports kids - there were lines in restaurants, on the ship, they couldn’t get into the pool, this was a set-up from the hotel administration, and this was a huge minus. Overall conclusion: this is not an A. You can go for $500 per person, it’s definitely not worth more. If we turn back time, we definitely wouldn’t have gone here for that amount of money! In Egypt, for one and a half times less money, you can relax in better conditions. A very picky person.

Sevdim Burayı

We made a reservation during my winter season. When we saw the comments, we went with sadness and fear. It is a hotel with its pros and cons. I don't want to mislead. I write all the details below. Cons: - There is no parking. You leave your vehicle outside. A tour company hit our vehicle and ran away. One day was spent dealing with the police station. - The food is not very plentiful. I wouldn't say less, but it's not much either. Especially when you stay for more than 3 days, you don't want to see the same things. -There are lots of flies. There were cockroaches in our room. - Under the beds are not cleaned. That's why it was dusty and buggy. - Since you can go to the sea by boat, you cannot do activities such as swimming early in the morning or watching the sea at sunset. You have to comply with boat hours. - The sea is very wavy and deep. I couldn't enter because I was afraid. - Outdoor lighting is insufficient, I had to turn on the flash of my phone while going to our room in the evening. Pros: - Their grills are delicious. - With a garden and full of greenery. Therefore, we felt like we were in a natural environment or in our own summer house. - You have a pool like your own. Almost every room has a pool. When we entered the pool as a family, there was no one else but us. It was very comfortable. - The food I ate was delicious. - The employees are very helpful and well-intentioned. - the area is huge. - The animation is very nice.

mehmet sarıkaya

It is a hotel that my brother and I preferred because it has a villa structure so that the children can have fun and swim together. A performance that could have been excellent but was below par. The rooms are falling apart. The refrigerator was faulty when we first went there. After 2 days, the technical service we were able to bring replaced the cabinet and brought another cabinet without any notice of its existence. Air conditioners are inadequate. We did not encounter any room cleaning or anything like that during our 7 days stay. There were employees wandering around the villas, but we did not understand their duties. The food is diverse but tastes the same every day. It's almost impossible to find cold water anywhere. A condescending animation team making fun of customers. Would I go again? Never.

Diane Lever

WiFi isn't free £20 for 10 days per device Accommodation clean and spacious. Food was very mediocre 😕 had to eat out No sunbeds, towels on beds from early hours had to go In a mud area swarming with flies Don't ask for a soft drink in a big glass, policy is small glass only Bit far out from amenities

bex b21

Ok for price. Food was average but everything else was good. Like some reviews if you get a cheap price it's worth it. Another thing to add is it's quiet a way from the beach. No problem for us as we could walk and manage the heat. If not we'd be paying for taxis alot!

Jules Thompson

I really don't want to leave. Negatives first - food is good but not really the best for fussy kids. Maybe some burgers, pizza, chicken nuggets. I'm awkward though and still managed to find loads to eat every day. Wi-fi also costs. Now the positives -The 2 bed apartment is spacious, immaculately clean and comfortable. Every apartment is close to facilities. Staff are so lovely. Going to miss our 'neighbour' photographer and all the smashing restaurant and bar staff who go out of the way to make you welcome and see to all needs. The entertainment manager is also brilliant. We played water polo, pool volleyball with him and he's an absolute treasure. Once we found our bearings, we managed to catch a dolmus to Side and Manavgat minutes away. Would definitely return. Excellent holiday!

SANTOS TAPAS

No sun loungers by pool unless you reserve in the night. Food mediocre and got boring so ate out a lot. On the positive, there is a free shuttle that takes you to Selenium Beach, you can't walk to beach. Nice beach bar serving good food and free loungers. Biggest issue with this place is aircon is only in bedroom not in lounge area. No aircon in dining areas either. Taxi to old town is 10 euros, could probably walk in cooler months as we went in August.

Jodie Hardy

We have just came back from 10days and was beautiful. The rooms were beautiful and clean, pool is perfect, the surrounding are stunning and the staff where outstanding (massage guy bit annoying) perfect little shop on site. Few constructive suggestions and help for future guest. You have to pay 12 euro a week for Wi-Fi that was pretty rubbish, have to pay 10 euro for the air con remote (do get refunded), the food isn’t good for children or fussy eaters could do with some bacon and sausages and also normal butter, same with lunch and dinner maybe pizza or chicken nuggets but was wide selection of Turkish food. The drinks don’t start till 11 and that doesn’t include cocktails. Snack time is 2x a day which is just crepes with either chocolate, potato or cheese and lady is very strict in allowing only one. Could do with having snacks such as sandwiches, ice cream or something different. There is no ice cream included in the all inclusive either. All in all was great 10days above is just few things that pretty much everyone we spoke to also agreed on but would highly recommend.

Rachil Jones

Booked this holiday as last minute, read the reviews and was seriously thinking what have we done. However we could not have been more wrong staff are friendly, approachable, and although English is an unknown language for over half the staff, guess what, my Turkish is non existent and I managed, ask yourself, why is language a barrier? Because some people let it be, is language a barrier for kids does it stop them playing getting along and being happy, definitely not. I felt that it was my responsibility as a visitor that I should have known the basics, not the other way around. Having read peoples comments about the poolside being slippery, it’s water, my son had an accident whilst on holiday smacked his head on the poolside cut his head open and needed stitches, whilst some would put the responsibility upon the hotel my reaction is that as a parent I should of been more observant of his actions, I took my son to the manager and all I could say was doctor and show her my sons wound, to which we were ushered to her personal car, soaking wet, bleeding, and bordering on unconscious, she beeped her horn the few miles to the the doctor, took us in and explained for me, got me water, and stood by my side all the time, then took us back to the hotel and even offered to send out for Burger King. That is definitely not uncaring staff etc, etc that comes across in the reviews. If you want 5***** first class accommodation, then pay for it when it’s advertised and then you might have something to complain about. Yes there are improvements that everyone visiting could recommend, I’m also sure that if someone visited my establishment there would also be improvements in someone else opinion. The entertainment staff along with all other staff I guarantee that when you arrive for breakfast they will be there ready to serve, smile and assist in trying to make your holiday perfect and when you leave the communal areas at night the same staff will still be there day after day, the work ethics, smiles on their faces and attempts to understand your needs are continual. The maids will clean your room anytime they are asked, even if your room is not on the rota for cleaning, do you change your sheets at home everyday? Do you get out of bed and expect someone else to make it? If that’s is the case you obviously have your own maid, and the money to pay for such service, so go book the five star hotels that will provide for your needs. I have spent the most amazing two weeks seeing and appreciate an alternative lifestyle and custom to my own in the company of amazing people, thankyou to all the staff who have made us feel so welcome that when the kids left last night they cried, saying they were sad as they were never going to see them again. I sincerely hope that other families encounter just some of our experience, we went expecting nothing but received everything.

Michael Pick

recently stayed here no problems we were upgraded to a sea view room upon arrival the hotel can do with some improvements like putting more litter bins around the pool area but we did not have a problem with this as we asked in the shop for a bag put our rubbish into it and on the way to our rooms we would put the bag in the bin unlike some. got on well with the food as we would try anything however it amazed me how guests would pile their plates high then have a couple of mouth fulls and waste the rest. entertainment was good for the children and staff worked hard to please them a little gripe about the music during the day poolside same music and loud but thats the way it is. language did not pose a problem and managed to communicate with the staff. yes there were problems with the wifi but i am one that does not care about that as i am on holiday to enjoy my self. finally its a budget hotel and not a five star would i stay here again definetly we as a family of six we had a great holiday and my grandson asked could we go there again next year

Peter Redfern

Had a terrible experience . Room was clean and cleaned daily. Hotel was dirty food awful and the same every day. Why reuse food left by others . Queing for meals with rude Russians and being served by unhappy staff . Bar ran out of Beer twice and spirits once during the 2 week stay. Staff thought it funny to hit drunk Russian guests. Pool was not cleaned until we complained had white sticky foam on swimwear not good. Pool when cleaned cut my foot on sharp tiles at least pool was cleaned . Did complain to mangement less then helpful.

Sharon Cattle

Still here at moment but won't use this particular hotel again. Owners grandchildren are horrid and break other kids toys spit at adults and don't get told to stop. Food is awful same burger meat either in bun or as sausage or in casserole. We haven't had light in bathroom since we arrived and it's been reported daily. The pool has broken steps and sharp objects in pool...cut toe. Stay away choose elsewhere in area

andy still

Bad is not an understatement. Food really is that bad, hygiene is not great. Rooms not cleaned, beds made but that's about all. Staff are too young to care and have no idea how to look after guests. On site shop charge 150% over normal price so be advised to walk next door and be given curtious friendly help. Not worth going all inclusive or full board.