Antalya

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Charlett Elcock

Just spent a week at this hotel, ignore any bad reviews, myself and my children had the best time! Rooms are so big, very clean and have everything you need. Entertainment team are great! So much to do here! Food is no different to most all inclusive resorts, there's plenty to choose from! Water park is great and live that they have a private beach. 5 star review from us!

K S

Never book a resort. Much better experience if you got to booking.com and book a hotel on there. It’s so over crowded here, coming for breakfast/lunch/dinner is a mission. And the food is 3/5. - I rather spend 100-200 more and ensure I eat good through out my holiday. Only highlight is it is next to the beach, has a gym and spa. Rooms are nice and clean and quiet.

Natalia Natalia

Our vacation at this hotel was great. The food was delicious, the rooms were clean and the private beach with the slides was a dream! In the evening, however, it was very crowded in the dining room and you had to search a bit to find a table and get cutlery

charlotte jenkinsom

*** outstanding *** we have stayed here 3 times, 1 stay we have 25 people with us, we had the best holiday,we have visited a lot of other hotels around turkey and this place will not beat any, the time and effort they all put in is fantastic… we are looking at booking again this year… we hope it is just as good 👍

Servan Kaya

It was AMAZING! GREAT Food and amazing variety! I 10/10 recommend to come here and it was a joy to stay here 👍 The rooms were clean and the cafeteria always had amazing food. Rooms had free mini bars with many drinks. Room service is great and they were all helpful. Pools were nothing but SPECTACULAR . They had a inside pool with noone in there so you could have a pool to your self. But I warn you the inside pool is cold but a good cold . They had shops in the hotel which were good but not great. The location was great there was a market (Manavgat) with good stuff for young children and adults .

joey michiels

We've been here for the second time, last time was 2 years ago and the second time was last september this year. But we won't be come here another time. The pool is beautiful, and there is room for everyone, but you do have to get up at 7 am to reserve a place with your towel. The floor around the pool doesn't get cleaned enough in our opinion. The room is nice looking and space enough, but when you want to shower, you only get little bits of water out of it. I can understand that the staff won't get treated the way they should, but a smile here en there to the people who do treat them right would be better. But there was 1 bartender in particular that was amazing, Murat from the adult pool/ relax bar. He is a lovely guy who will make a small chat, bring you your (great tasting)drinks and deserves a raise😉 thanks Murat!

dominika betakova

Our stay was nothing short of amazing. The service and food were exceptional, exceeding all our expectations. The resort offers an incredible variety, with three stunning pools, seven diverse restaurants, and a fantastic water park that kept us entertained throughout our stay. The entertainment program was a highlight, with activities and shows running both day and night, ensuring there was never a dull moment. From the moment we arrived, we were warmly welcomed by Abdullah, who went above and beyond to assist us. Whether it was helping with our luggage, guiding us to local markets, or providing directions, his friendliness and helpful nature truly made our stay special. Fully satisfied and looking forward to returning!

Zoe Counselling email

Very impressed. The Hotel management have been very helpful in sorting out an issue I had. They couldn't have done more for that wasn't their fault. Bed was too hard for our liking and so they got housekeeping to add another layer to mattress. Location great Staff great Hotel great The Guest relations manager specifically came and found me to sort my issue out so I'm very happy. I'd recommend this Hotel to families as the kids love the slides etc.

Harry Crowe

Had an amazing holiday. This hotel was perfect for us - food and drink was amazing. Staff were so friendly and hard working. The hotel was always clean and tidy, and the staff went above and beyond to make sure we had a great time. Would definitely come back, and would recommend that others who are visiting turkey come here too. Water park in the hotel was amazing, and the Turkish bath was the highlight for us.

Terry Wilcox

First a confession; I didn't, and wouldn't have, booked this type of holiday. However, my friend did and I'm glad because it's pretty darn good. The location is remote and so you are practically forced to spend the whole time here but that's not only extraordinarily cheap but fun too. My days are spent in the sun, eating, sleeping, working out and having a few beers. Not much not to like. The food hall is a little chaotic but once you develop a system, table first, it's bearable and the food is top class. The pools, definitely cool at this time of year, are both massive and spotlessly clean and there's direct access to the beach and a huge waterslide park. I would have loved this type of thing to have existed when my kids were nippers as all the children here are having a great time. Staff are good and I could go on but I think enough said.

Karaphtalia

Very Big Resort, lots of different activities, staff are very friendly and helpful, food is pretty good, ice cream is amazing. Nice gym, sauna, steam room and the two swimming pools are massive with some of the most fun water slides. Thanks to Caner!! We will be back. The water park is gorgeous. The view from the window in the evening is mesmerizing.

Jon Brown

Arrived with my partner! Very quick & lovely check inn was showed to our room an helped with bags rooms where clean & very spacious showers where big & always had fresh towels in mornings, AC worked beautifully the balcony view was amazing, spacious, I am a picky eater & there was plenty to choose from burgers, spaghetti, chips, kebab, pizza & many more there where many food bars & drink bars so wont go bored plenty to choose from & very nice markets close by? The wifi was only down issue in our room but overall amazing hotel will be back! Great helpers around hotel any questions ask!!

N. N

If I could give zero star, I would! It appears that the hotel did not provide value for the money spent. While the hotel is large, families with rooms far from the pool and amenities may find it inconvenient. It is regrettable that despite our complaint, we did not receive any response via email. Unfortunately, the lights in our room were not functioning, and despite informing the reception, they responded in a rude manner. Despite requesting assistance for a week, the issue remained unresolved. Additionally, our fridge was consistently empty, and room service was unavailable. Our trash bin was often full, and our glasses remained dirty since day one. Towels were not provided for our room, necessitating daily trips to the reception to ask towels and their respond that it's not the time for service! Foods are not in a high variety and tasty!! We had salad for every meal as the taste of other food was not delicious! Given the hotel's high occupancy, our requests went largely unattended. This hotel may not be suitable for adults without children or those seeking a peaceful vacation due to the constant noise and lack of soundproofing, which allowed us to hear conversations from the next room. Overall, we were disappointed with our stay and felt that the cost did not justify the experience, especially for a family reunion.

Ruwanthika Hewage

I just got back from a week-long stay, and I have to say, it was absolutely amazing! The staff was super friendly and helpful, the room was huge and comfortable, and the room service was fantastic. But the real star of the show was the food! Even if you’re a picky eater, you’ll find something you love. And guess what? The beach is just a 10-minute walk away! The shops around the hotel are super affordable, so I was able to buy a bunch of souvenirs to take home. Oh, and there’s a bus stop outside the hotel, so you can easily get to Antalya Town Centre. All in all, I had an incredible time at this hotel, and I can’t wait to go back! Thanks a lot!

S

Variety of foods to choose from, room was decent size, got balcony view which was decent. Provided cot for our toddler, amazing service. Got a full body massage done for decent price at the spa within the hotel. They have pedicure place, hair salon etc. Loads of shops near by as well. The pool is quite busy so you may not always find deckchairs. Would recommend. Decent for the price! Little park for the kids which is really good. I think the description said they had a kids club on but didn't really see that part?

Wafa

I literally just came back today after staying for a week, and I have to say that it was exceptional! The staff are extremely kind and attentive, the room was so spacious and the room service was great, and the food was the highlight! I can assure you, that even if you're a picky eater, there will be food for you! The beach is literally less than 10 minutes away by walk. It's a shame that I only went on the day before I left, but it was lovely! The shops around the hotel are very reasonably priced, I was able to buy a lot to take home. There's a bus stop that's outside of the hotel so you can go to Antalya Town Centre quite easily. All in all, I really enjoyed being at this hotel, and I cannot wait to come back! Thank you

mss_xx

Not sure where to begin, from the second we was checked in we was greeted by the staff who went over and beyond to make sure that we was happy with our room. The rooms and the hotel was the most cleanest spotless, the staff are very attentive in making sure the tables are all cleared up in the restaurant instantly and not just left there. Rooms were cleaned everyday the cleaners are so friendly the lady we had was the best made us laugh and smile throughout our visit. The food was 10/10 being a fussy eater myself I was extremely worried about how it will be like, the variety of food offered is amazing and wont go hungry. Not to forget the choice of desserts is something you cant go without trying. Baklava's were a win for me! The pool area is very spacious and we was lucky to book dates in January where the weather was really warm sunny and pleasant, indoor pool was clean and life guard was always there in case of an emergency. The security are very attentive in who enters and leaves the building made me and my family feel very safe. They will stop and ask to see the wrist bands. The staff went over and beyond to decorate my room for my birthday and a cute cake that was delish. However sadly our rep 'Ferruh' had sold packages of day trips ridiculously overpriced and completely over sold on how the day trips will be like and what will be included. I will not hold the Hotel responsible for his selfish actions as I really appreciate how the staff dealt with this. Especially the information point staff who were ever so patient and were only willing to help and resolve the matter. So this selfish rep ruined my last day at the resort which lead me to sorting out the refund instead of enjoying the last day I had there. (His manager came into the Hotel a very pleasant man who instantly resolved the issue. (which I am very grateful for) Day trips and outings will be cheaper to book yourself as you will save money and be better off, other than that I would highly recommend this Hotel. I appreciate how we was looked after and will defiantly be booking again. Room 2606 15/01/2024 - :)

A J FAQIR

Upon my first arrival at the Ramada Resort by Wyndham, I was immediately struck by the stunning architecture and beautiful layout. The service was exceptional right from the start, thanks to the bellboy Murad, who truly exemplified kindness and helpfulness. Despite being busy, he took the time to assist me with inquiries about bus routes, going above and beyond his duties. Overall, the hotel staff has been fantastic—always cheerful and engaging. The hotel itself is beautiful, with great rooms and excellent service. The food is outstanding, consistently warm and fresh, with a wide variety of options available around the clock. Whether you prefer non-alcoholic beverages or cocktails, there’s something for everyone. While the entertainment was limited due to the off-season, the indoor pool is fantastic, the gym is decent, and the sauna, hammam, and steam room are wonderful amenities. I had a great time and would definitely consider returning, especially given its central location near shops, bazaars, and restaurants.

Kev Hensh

So, Despite this place being a Spa resort, when we were told we had full access to the spa facilities, this was only to the pool and jacuzzi, and as the website indicates, the jacuzzi would be heated at the beginning and end of the season! Understandable in summer months to not heat either, but towards the end of October, the Jacuzzi water was freezing cold and unusable. I asked for the heating to be put on and got told "NO". A good selection of food was available throughout the day, but NOT at breakfast time......absolutely poor breakfast selection, and the majority of the cooked meals were cold or tepid at best, I could go on about the lack of entertainment and activities being non-existent, but , how this place gets a 5* status is beyond me! Rooms were great, staff at the bars and cleaning staff were awesome, but reception managers seem disinterested or preoccupied if approached with queries. They simply pointed me towards their Instagram page, rather than actually answering them. 🙄

Victor Constantinescu

The hotel is advertised as 5 stars. The only 4/5 stars I would give for the size of the room, balcony, the freshness of the hotel and very helpful staff. I had a week holiday at this hotel at the end of September, all inclusive .The food is very poor, a very small selection of meat dishes and usually you need to stay in the queue to be able to get some, only one type of fried fish. No traditional good, Turkish cuisine.No labels on the food to say what it is , how is called and what it contains. Had a fried egg with pieces of shell inside. On the beach restaurant chicken tights are always undercooked, the soup is cold and the spirit drinks diluted. Restaurants are understaffed, a lot of young tourists students are doing the job of regular staff. The beach would be good if there were no rocks under the sand that comes from the vawe breaker that was recently build and is coming apart with pieces of concrete that are collected each day by the working staff.

David Scott (Zepherreload)

Absolutely beautiful hotel, food was amazing, the verity of food will please anyone, all day and night there are plenty of buffet on so if you miss one you'll not have to wait long for something to eat, the staff are very helpful and friendly, they have a private beach although it's rocky and wasn't for me, there is a smaller beach 5min walk away, the only thing I didn't like was 1 the steap hill to Reception, and the beds was not comfortable enough for me, but I'm used to memory form. Other than that, I'd definitely recommend this place.

Vladimir Koudritch

Stay in a Hotel for about 2 weeks. (Second half of May)The room was a good size with a good shower and side view on the seaside. Arrived after midnight and settled very quickly. A big minus has not been provided with any information or hotel plans by reception or in the room. The food was not the best in the beginning ,probably because the hotel wasn't fully occupied. But it got improved by the end of May because a lot of people moved in. Food and drinks are served for 24 hours in different locations around the hotel. The waitress and the barman is very friendly.

Dizzy Ed

Good hotel but Pool area dangerously slippy has wrong type of tiles. Food is very very good huge choice. Aircon in hotel and rooms not great especially in temperatures of 40c +. Night time Entertainment is pretty poor... Public relations staff were rude when trying to book our 1 free A La Carte meal for the week and once there we were very rushed indeed. You will have to get up at 600am to get a sun lounger also. Good points very clean and very nice hotel and staff all fantastic and very hard working especially the entertainment crew... Had a very good time though and got a cracking Tan 40c + everyday... Maybe a 4star rather than 5....was reasonably priced for the 10 nights

Shabana Kauser

The overall experience was amazing. All the staff were so polite, kind and went above and beyond for anything we required. The hotel has daily activities that is suitable for all ages. All inclusive is really worth the money with the variety of foods they provide from Chinese, Turkish, Indian etc. throughout our time we have made lots of new friends and you have hotel reps which go round and ensure you are having a great experience. Jimmy was an excellent rep alongside being so lovely and kind, he was there for whenever we needed anything and was able to make our experience memorable. Would definitely recommend.

Comfort Edwin

I stayed here for my birthday and it was amazing! Upon arrival, I told them how my luggage went missing at the airport and it was my birthday the next day, they immediately upgraded my room. The girl at reception (Ceren) was so lovely and welcoming. Everyone at the resort is really friendly. When ever they see you sat somewhere they offer you drinks. There’s unlimited Starbucks. There is a huge selection for breakfast, lunch and dinner. There is even a late night meal served at 11:30-2 great for those arriving late or those who have been out partying. In between there is an unlimited snack bar with sandwiches and stuff. A lady called Valeria was also super lovely to me and she helped me print out my boarding passes for my flight home. She was really helpful. Overall a great trip. They also helped to arrange many activities for us. They also called me once my bags were found, I will be back. They gave me a bottle of champagne and a cake for my birthday too! I loved it.

Chris Hadden

The animation crew are absolutely top class. It was quite quiet when we visited but they kept us entertained throughout the entire trip. Especially St John, our kids loved spending time with him. For was excellent, varied dishes every night which we all loved. Great gym and the health suite was also fantastic. Overall we had a blast and will definitely be back.

haroon hussain

We just got back from a week at Aska Lara, was visiting with my Family staying in Roof 1508 and 1510. The rooms were cleaned to perfection daily, the mini bar was re stocked as part of the all inclusive service. So much variety to choose from. The food did not get boring loved how they kept changing the menu and had so much to choose from. The Starbucks on site is also included which was a great addition. Honestly loved our stay, thanks to all the staff super friendly and kind. Can’t wait to come back!

Aneesh Ajayan

A Wonderful Stay at Aska Lara resort spa We recently stayed at Aska Lara 1604 for three days, and it was an incredible experience from start to finish. The moment we arrived, we were greeted with warm smiles and exceptional service from the staff. The check-in process was seamless, and the team went above and beyond to ensure our comfort throughout the stay. The rooms were immaculate, spacious, and beautifully decorated, offering a perfect blend of comfort and luxury. We especially appreciated the clean and comfortable bed, stunning view, Housekeeping did an excellent job of keeping everything spotless. Overall, we couldn’t have asked for a better experience. Whether you’re traveling for leisure or business, Aska Lara is a fantastic choice. We’ll definitely be returning on our next visit to 🇹🇷 Highly recommend!

A KHAN Secretary of SCT

This hotel truly excels in providing exceptional service, embracing diversity, and creating a positive atmosphere for guests. Their friendly and efficient staff, dedication to hospitality, and commitment to treating everyone with respect regardless of economic status make it a standout destination. I highly recommend this establishment to future guests and urge all to appreciate and respect the hard-working staff who go above and beyond to ensure a memorable stay for every visitor. My Sincere Gratitude towards the Management at Reception and in the Dining Area. Welldone

Annette Smith

The rooms were clean. But we were in a room above the bar/ communal area and extremely noisy well into the small hours. Food was Luke warm most nights. Staff were tired. . Not the most rest full holiday. Would not book this hotel again. Would advise people to take shower gel and shampoo as they don’t fill the dispensers despite being asked!

Neerja Chopra

Hotel is ok. Food was below average and repetitive. Rooms were decent and clean but the bed was really uncomfortable. Pools were nice and clean, we did not go in the pools as it was cold and raining. Alcohol served in all inclusive is not good either. The best thing was the spa I went there twice and this really lovely young lady Nofe did my massages. She really was good thank you Nofe. Mr and Mrs Chopra

Rachel Beare

Great place. Lovely hotel. Clean tidy, food fine and people nice. Don't bother if your going to be picky over a cracked bathroom tile, this is not a 4 star hotel. But as far as they go it's a lovely place and I would recommend

Duncan Mcinnes

Arrived late night thankfully was a soup kitchen otherwise we wouldn't have had any food from leaving Edinburgh to get here, staff are friendly enough well most of them and they all seemed to love our son, unfortunately the area in which the hotel is in looks very run down and unfinished, food choice during breakfast, lunch and dinner wasn't great either if honest and there where many people here at the same time ended up with food poisoning, any time there was heavy rain outside it rained a little inside, neither the indoor or outdoor pool where heated which meant it was similar to an ice sip challenge. And there was little to no kids entertainment Tbh if you want a cheap getaway then it's fine but I definitely wouldn't recommend for family holidays

The Olivers

Our 3rd visit back after our last visit 10 years ago. It was just perfect, we had the loveliest room with an amazing view. The lady who came in each day to clean the room did an amazing job and was very friendly. Food was just as good as we remembered. We have to mention all the other staff, especially reception who were fabulous. We will definitely be back, but won't leave it as long next time. Thankyou. Xx

Patricia Nicole

The room was really big and very clean. The bed was comfortable. The beach was super close with a lot of available loungers. We didn’t go into the pools since it was a bit cold outside but they looked very nice and would have loved to be able to jump into one. The food was good and it was always made sure that nothing is empty. Also the little patisserie that was open in the afternoon was very cute. There was a gold variety of drink options throughout the day.

Paul Stokes

Excellent service, food is buffet service as I'm staying all inclusive. Staff are professional and friendly even the resident cats queue for food.😁. I will be here until Sunday, but I will be returning for another weeks visit in a month. Facilities are better than I expected, only bad thing I found is the main entrance to the Hotel complex is by road only. No pedestrian access across a very busy crossroads leading to the local City centre. A great place for a visit.

Daisy Hider

Such a brilliant hotel. Everything was perfect. And the food was incredible. The staff were all so friendly, would 100% recommend to anyone! The rooms are cleaned and fridges are restocked everyday. Overall amazing experience. Plenty of activities and I would love to come back again.

Ilias Dülken

Limak Arcadia Sport Resort Hotel in Belek, Turkey, offers a fantastic blend of relaxation and entertainment, making it a top destination for families and couples alike. Guests frequently praise the friendly and attentive staff, with special recognition for Didi, whose warm and welcoming nature adds a personal touch to the experience. The resort features well-maintained grounds, multiple pools, a stunning beach, and a wide variety of dining options, catering to all tastes and preferences. The clean, comfortable accommodations and the lively atmosphere ensure a memorable stay. Overall, Limak Arcadia provides excellent value for an all-inclusive getaway in the beautiful Belek region.

Besim Mydyti

The hotel offers a wide range of activities, ensuring that everyone in the family, regardless of age, stays entertained. From fun games and shows to sports activities, there's never a dull moment. One of the standout features is the numerous swimming pools, each offering a unique vibe, whether you want to relax, enjoy water slides, or let the kids have a blast. The food was another highlight of our stay; every meal was a delight, with a delicious variety of dishes that satisfied every palate. Our room was spacious, spotlessly clean, and had a breathtaking sea view that added a special touch to our mornings and evenings. The comfort and attention to detail made our stay extra memorable. For anyone looking for a mix of relaxation, entertainment, and luxury, Sherwood Lara is the perfect destination. We can't wait to return!

Wasif Awan

My stay at Sherwood Lara was extremely disappointing. The rooms were dirty, with rust present in multiple areas. The hairdryer was dangerously malfunctioning, emitting smoke, and appeared outdated. The room overall felt poorly maintained, as though it had accommodated an excessive number of guests recently. The pool table required payment at an unreasonable rate, adding to the frustration. The staff’s attitude was appalling. They displayed clear favoritism towards Turkish guests, ignoring the principle of first-come, first-served service. Their disdainful demeanor and lack of basic customer service were unacceptable. The hotel also seemed to have questionable connections with taxi drivers and tour guides, likely to exploit guests. While the location itself is beautiful, it is inconveniently far from the city center and other attractions. The overall experience was marred by the receptionists’ rudeness and the hostile treatment of foreign visitors. This hotel lacks the welcoming environment and professionalism expected in the hospitality industry.

Daphne Kurtuluş

My husband and I booked our honeymoon here and I was greatly disappointed. I gave 2 stars only because most of the staff are pretty nice. But the hotel itself needs a lot of work. We booked a sky suite and had to be moved to three different rooms. The jacuzzi tub that we BOOKED FOR was broken in 2 other rooms. Finally we got a room with a working one, but the AC didn’t work. The food in the buffet is awful and not very good quality. In the restaurants and small 7/24 cafe, food was much better. Idk it definitely was not 5 stars. A lot of stuff is dirty or not taken care of. The spa is nice though.

Pjotr Tsvetkov

We booked a 57 square meter family room but were given a much smaller, filthy room with leaking toilets, hair on the beds, and broken sockets. It took three hours of arguing and assistance from our VIP support to finally get the room we paid for. The food was also a major disappointment. The same dishes were served every day for both lunch and dinner, with no variety. The dinner grill was burnt and barely edible. The hotel itself is very old and in terrible condition. The sofas aren’t just dirty—they are covered in a crust of grime that is unpleasant to the touch. The main lobby is not air-conditioned, and you can clearly see that the hotel hasn’t been renovated in 10-20 years. The grounds are small, but there are enough loungers on the beach. While some guests reserve them with towels, fortunately, it’s not widespread, and there are usually enough for everyone. As for entertainment, we didn’t participate, so I can’t comment on that. However, the music blasting around the pools all day long is unbearable. It’s so loud that it’s uncomfortable to be anywhere near. While some guests might enjoy this kind of atmosphere, I personally found it exhausting—sitting by a speaker blasting five-year-old hits feels more like work than relaxation. To make matters worse, the air conditioning shuts off at 2 AM, causing the rooms to become unbearably hot by 3 AM. This is unacceptable for a hotel claiming to be five-star. In conclusion, if you got this hotel for a very low price or if your budget is extremely limited, then maybe you can consider staying here. However, for the amount they charge for a Family Room—nearly 500 euros per night in our case—you should definitely look elsewhere. There are plenty of much better options available. Also, don’t trust the glowing reviews on Google, as they seem manipulated and dishonest.

MxF

I stayed here for 1 week last November with a friend. The food was delicious, the view from our room was perfect! 😍 The staff are friendly. But i think the room amenities is for a 3 star hotel standard not 5. But I'm sure i will be back because of the cats. This hotel is a cat friendly hotel!

Jana Vomočilová

We were on vacation with our children for 9 days. The hotel definitely does not correspond to a 5-star hotel. But considering the price it is acceptable. The food was good and the staff were very nice and hardworking. But we would not go here again in winter with the children. When it rained outside (and it rained almost every day), we wanted to go at least to the children's playroom or the indoor pool. The children's playroom is locked and there is no other space for children to play. When we asked the receptionist if we could go play there because of heavy rain, they said they didn't have keys. The pool was warm at first but then the water got very cold and it was no longer possible to go there with children.

Pourya Asadi

My friend and I stayed in this hotel for 7 days. The size of the rooms was good, the cleaning was complete every day. The food, desserts, and drinks were excellent. The location was very good, to the shops, the beach, the city and... The access was excellent. The employees were very polite and well-behaved. They had entertainment programs every night. Overall, this hotel is more suitable for couples. If the cleaning of the elevator and the lobby environment is taken care of, it will be much better. Thank you

John Bearns

Not long came back went out of season,paid for all inclusive didn't get my bang for my buck . Foods never hot variety wasn't very good . One member of the bar staff was very arrogant, you aren't made to feel as though your a guest at the hotel. Whilst there they had a large turkish party who was treated VERY differently to the rest music and late night music , drinks and food. While the rest was made to feel 2nd or 3rd best . The greatest thing they have is the view from the back of the hotel the front looks like something from a breakers yard old fridges scooters petrol and electric dumped as you drive in

Hourieh Azarrafiei

Unfortunately, our stay at this hotel was an absolute disaster. From the very moment we arrived, we were greeted by unfriendly staff, and this attitude persisted throughout our stay. The food in the restaurant was inedible, and the smell made the dining experience even worse. The pool was unhygienic, with no chlorine, and guests were even swimming in their underwear – when we complained to the staff, they didn’t care and did nothing about it. In the lobby, tea was served in cheap plastic cups, which only added to the overall unprofessional atmosphere. The staff seemed irritated and aggressive toward guests throughout the day. After six days at the hotel, we all became ill and suffered from food poisoning, completely ruining our holiday. If you're planning to enjoy the beach, this is the wrong place for you. The beach is the dirtiest and most unusable I've ever seen. The hotel advertises beach service with drinks and snacks, but that’s simply not true. What you'll find are two broken showerheads, a cheap water dispenser with plastic cups, and nothing more. The beach was another level of disaster entirely. I cannot understand how anyone could leave a positive review for this hotel. Either those reviews are paid for, or the people writing them have never experienced a proper holiday. I am deeply dissatisfied and cannot say anything positive about this hotel. A truly terrible experience.

Elina Li

I am writing this review in the hope that it will be noticed and the situation will change. I am currently staying at Viking Star Hotel ⭐️⭐️⭐️⭐️⭐️ But does everything here really deserve five stars? NO I chose this hotel because it has a gym, as I need to exercise daily due to my health condition. However, it’s impossible to work out in the gym because the air conditioner is not working. Exercising in the gym is unbearable, breathing becomes difficult, and I almost fainted! In addition to the broken air conditioner, all the staff at the reception, including the manager, make empty promises and lie, which is the most unpleasant part. If they had been honest, it wouldn’t have been so upsetting. They act surprised and claim that everything has been fixed. But in reality, nothing has been fixed! The manager was very nice and promised to have it repaired by the evening (which was not!! Eventually) and in the meantime, he suggested I visit the gym at another hotel, which I had to walk 15 minutes to under the scorching sun, only to find out that the situation at the second hotel was exactly the same. It’s very disappointing to be deceived by the staff, the top representatives of the hotel!! I hope the situation will be resolved so that I can soften this unpleasant review with praise for their company.

Linn Watson

Lovely hotel, reception and staff very helpful. We had an apartment with a garden view not a pool view as we requested. The apartment is spacious, comfortable beds. The food I've tried has been excellent although some people complained about the buffet style continental breakfast. The a la carte menu is excellent. You can get a full English on request at the a la carte restaurant. Two evenings a week Tuesday and Friday they have open buffet. I would definitely recommend this hotel. it's so peaceful,

abid mahmood

Decided to book this place for a last minute holiday. The hotel was very clean and accessible. The owner saeeda was absolutely lovely very accommodating and helpful always. The pools were lovely and the slides were so much fun. The food was on point and they did some great shows and entertainment. You can pay by card and cash and have in house massage service available, which was lovely. Quiet surrounding area with loads of local restaurants and shops and supermarkets. Overall, a great experience will return if possible in the future.

Jangeer Hussain

I stayed here for the first time in Turkey. Good: Nice location to walk everywhere and local shops nearby for cheap food and drinks. Breakfast is decent but did see some mouldy bread one time. Unsure what some of the options are as there are no signs. The female receptionist is helpful and the younger male who is usually doing the breakfast or around the pool area. Did not get much help from the older man and more of hello and bye ordeal. Cats around if you like them. This can be good to bad but I'm a cat person. Bad: Pay for WiFi in the room (£1 a day) even though it says we have free WiFi which seems to be only available in the reception area. Mosque nearby so it can be loud due to the prayer calls. I didn't mind this but some people may. Music is played from around 10am till 12am and for some reason they do not turn the music down later in the evening so when you're trying to sleep around 10pm you can still hear the music playing loudly. Would be better if it was turned off at 10pm or at least turned down as it doesn't need to be so loud. Understandable if it's a weekend or they have little events but this is everyday. Having to pay for Aircon £45 for the week. We thought this was included in our booking but it was not which it should be and same as WiFi. Stay here again? Probably not. Only because my brother said they found a different hotel which was £10 a day that Included WiFi and Aircon. So felt like we're over paying for our stay with the all inclusive we went for. I did not use the pool at all but my partner said it was nice. Book excursions and things yourself through searching google and do not book through Omar as he overcharges and seems to leave you on read. Only use shops that are priced with labels for food drinks gifts etc.

A Rahman

Took this hotel as a last minute deal at around a cost of £600 including flights for 6 nights. Location is decent, shops and amenities are plentiful and public transport available near by. Rooms and facilities are very good and clean. Service was good, the host Syeda was very helpful and accommodating, she was very kind and provided us with many useful tips.

Tom Wilson

Very nice, cheap hotel a short taxi ride to the old harbour. Facilities are exactly what you would expect for the price. If you want the lap of luxury, then pay the money somewhere else. If you are looking for a clean, cool room with an OK pool and typical "holiday" type bar, then this is perfect. A/C is extra as is room wifi The a/c, however, is worth every penny and works a treat even on the hottest days. Locally, there are plenty of supermarkets, cheaper type food places, Kebab shops and the requisit "British style" bars with the usual types watching football and eating Sunday roasts.. With a little looking, though, there are some good local food places, still catering mostly for tourists. There is a free bus twice daily to a beach if that's your thing or a quick taxi or hour ish walk gets you to the harbour with loads of ancient monuments and some excellent food places.

Ana-Maria Săcară

From the beginning, very far from the airport (2 hours by car) and far from being a 5 star hotel... We stayed in the old building, so everything is quite worn out or outdated. The elevators seem newer but look cheap and tacky and are really small. More important aspects would be the really thin walls and balcony door. We could hear all our neighbours and the loud music from outside until falling asleep. After the party is done or earlier in the morning, you can hear the traffic from the nearby highway through the closed balcony door. The staff try to be nice but are quite dismissive, also they hardly speak English. The food was ok, better than other places in Turkey we've been. The beach is very close to the hotel, there's a neat passage under the highway that gets you directly there. The shore is rocky and the sand is rough, so better wear water shoes. We couldn't enjoy the beach much because there were always high waves. Overall, not worth the money and we wouldn't recommend this stay.

Mila Beazley

Very disappointed 😞!! Dirty cats every where .. spoiled our Christmas treat !! No way this place is a 5⭐️ the rooms are dirty all damp we suffered with the cough and chest this 5 days on our visit ! the restaurant is full of cats walking everywhere all around the chairs and tables ( webpage says no animal friendly)and the night we arrived we left our cases in the lobby while we went for a drink one of the cats piss all over one of my cases all the clothes stunk very bad. rooms and toilets are mouldy. Indoor pool very disgusting 🫣 0 clean rate . Drinks at the bar are so cheap . Also no much entertainment as was christmas week and the place was busy .. the only good think was the massage treatment 😌.. but the rest very dissatisfied.. and poor 😢 PLEASE don't waist your money !!

Anton

We were on vacation in Doganay and honestly I will never come back. Small rooms,need to be fixed and refreshed. The food is poor,I wanted to eat one fat and juicy doner,(we are in turkey) but never see him at dinner. Only 1 place for meat and when it comes dinner time all the guests rush for the meat and you need to wait for 10-15 min under the burning sun. The beach like every beach in Turkey is rocks and concrete.. Animators are good.

dan macca

If you want a nice friendly 5* hotel This is not the place for you tiles missing from the swimming pool floor,plastic plimps broken around the pool a few staff members really rude. No real first aid to speak of. Will not be going back. I'm only giving an honest view take it or leave it.

Kacey B2001

Me and my partner visited for 6 days. We arrived late and were greeted with a warm welcome a staff member helped us to our room and then told us there is a late supper on which we are welcome to go to. The pools were all amazing and some fun games around the pool with the animation team such as water polo and water gym. All the staff were super friendly even tho there was a slight language barrier as we are English and they were mainly German or Turkish. The beach has a lovely set up with a cute swing to take great sunset photos on. Multiple bars to get drinks from and one that is even open till 2am. The evening entertainment was brilliant. They had different acts on each night. The hotel is fairly dated but looks nice for how old it is LOVE the lobby and the rooms are good size and the house keeper comes round every day to stock up and replenish the fridge. The shops on site were great and we have definitely gone away with our moneys worth. Good information In main lobby of things you can do outside the hotel. The only issue we had was the food. We are not really picky eaters but some of the food was not great. Allot of the meat was very fatty and not nice. There needs to be more signs telling you what is what on the all you can eat buffet as if you had an allergy to something especially on the salad bar it has no signs to say what it is. The food did seem to get better as our week went on but I do think the food needs a big improvement as most of the time it was either cold or bland. All round great hotel worth the money and would definitely come back again.

Clare Owen

This place does not treat brittish very good. Bar staff always putting tip jar infront of you when getting a drink. Room was made up for 1 when we booked as a couple. Wifi not reach the room and tv was not picking up reception. Asked for another set of towels arrived the following day. Staff did not speak to us so would not recomend this hotel unless your happy to tip from the time you walk through the door there ia an electric socket hanging out of thw wall right bu the bathroom sink and shower taps not sealed up, how this is a 4 star baffles me

Joanna Kokot

Hotel is rather ok, but don't buy standard rooms as the air conditioning in them is barely working. The reception said the air conditioning is the same in every room, but that's a lie. We traded in our room from a standard to a family one and of course the AC was better. Why are you lying? The swimming pool is okay, it's cleaned every night. The food is also ok, quite wide variety of dishes. Fruit available are watermelon, apples and oranges, sometimes melon, but not continuously, only during food hours. Drink bar with beer, cocktails and soft drinks is open until midnight . There are animations or shows in the evening, but mainly in German. Everything is adapted for Germans, so if you're Polish like me, be prepared to be treated worse. Overall it's an okay place, but the rooms need an overhaul (total renovation). Don't get me wrong, the rooms and bathrooms are clean (cleaning ladies are nice and professional), but they're just old and disgusting aesthetically. I wondered throughout my stay, who gave this hotel 4 stars, because it should rather have been given max. 3. We took advantage of massage place in the hotel, but what struck me the most, is that the hotel really expects people to relax to the soundtrack of the movie "The Pianist", the movie about the Jews and HOLOCAUST? I could understand the cultural differences, but not the lack of education about the most horrific crimes that happened on the continent of Europe. Your guest are mainly German, but they also come from other European countries like Poland or France. The relations are tense even after all these years, and you treat 'em old lethargic germans better than others. Pathetic behaviour.

Júlia Frajtková

Thanks to all of the staff from this hotel which made our first stay in Turkey great!!!!! Everything was perfect, big thumb up to animation team - especially to Hasan and Á la carte restaurant guy Ekrem!!!! Very friendly people and always smiling and talking to us. Turkish night on Monday was excellent. No shortage of variety food and cakes. Great view from balcony included. We had the best room from whole hotel. The swimming pool was clean and water inside always refreshing. Thanks for making our holiday unforgettable! See you next year!!!! Greetings from Julia and her family from Slovakia. We love you!!!!!

ArturasGandr

It is predominantly for german speaking people, all inclusive food choices were great, rooms were clean, there were evening events like karaoke or magic shows etc. Dart tournaments during day time. Personally I have no complaints and would not mind returning there again in future. Overall great value for money 🙏🏼

Ibrahim a

-This hotel is perfect if you’re a German pensioner, staff speak very little English but have PhDs in German. -The “All Inclusive” food is suited for Germans and specifically German pensioners, if you’re British, you will suffer here, just download Getir and order BK or Maccies from the city, delivery is insanely cheap. -You won’t be able to wash or Iron any of your clothes without paying a few euros per each clothing item. -No kettles in the hotel room. -The pool bar gives free drinks but the ice cream vendor next to it charges insane prices so be careful. Hotel is clean, the location is great and the staff are friendly.

Chris C

I think the main reason there are so many bad reviews for the hotel is due to the classification as a 4* Hotel. In my honest opinion, it is not a 4* and probably best rated as a 3*. Overall, the hotel interior is quite dated as are the rooms. I stayed in a room with laminate flooring which seemed nicer than the ones with carpet. Room cleanliness was very hit and miss. The floors weren’t cleaned daily. If you walked barefoot in your room then the bottoms of your feet were black. It states that 1L of water is provided daily, but some days I received none or only 0.4l. Not a big issue as there are plenty of fridges dotted around the hotel with water, but you’d expect consistency from a 4* hotel and not having to fetch it yourself. Ash tray outside room was emptied some days and other days just left full. Beds were fine and quite firm. Had a leaky shower and the cleaner would use the foot towel to mop up all the water meaning I had a soaking wet floor towel. However, the showers are very powerful and hot which is a bonus! Staff overall were good. Luckily we knew one of the staff from when he worked at another hotel, so he looked after us in terms of providing drinks to our table etc. A couple of other waiters also looked after us once we tipped them. The lady who worked the breakfast on the outside grill was fantastic and looked after us very well also! We were never pestered for tips, but as you’ll find at any hotel, if you tip you will receive better service. Downside of the hotel staff were the people pestering you for photographs, tattoos, hamams and the cocktail / ice cream bar, but this also happens at other hotels. Food is very repetitive. Breakfast is good, the usual breakfast items and outside on the grill you can get omelettes, fried eggs and pancakes, along with chips and onion rings. Dinner and tea you’ll see a lot of the same daily, including chicken (often in a sauce), Turkey roll in a sauce, pasta and sauce, vermecelli. If you are British you might be better off sticking to the grill outside where Pizza, hamburgers, meatballs, Chips, Chicken Kebab, Chicken wings, Grilled fish etc is served. Didn’t try any cocktails or other drinks as I lived off whisky and coke which was fine. Very limited number of Brits here but we did stay the first 2 weeks of November so that is probably why. So, overall, not a 4* hotel in my opinion (having stayed in lots of 4* hotels). However, value for money is fantastic, despite my complaints. The hotel stay for 14 nights all inclusive worked out at approximately £30 per night. It really is the saying “you get what you pay for” – which at the Dosi is no frills but enough to enjoy your stay. Would I stay here again? If the price was right, yes. However, if there were other 4* hotels with only a marginal difference in price, I wouldn’t and would book elsewhere.

vasile toader

I do not recommend this hotel, after two days of accommodation they changed the towels because I went to the reception to tell them and they finally brought towels but did not take the old ones, the bed linen was not changed in 10 days, the quality of the food lower quality a waiter asked for tip without serving us anything. the cleanliness in the hallways and in the rooms, the water in the refrigerator was smooth, which had to be put in 1 liter per day I do not recommend this hotel 👇👇👇👇👇👇

Iza.

We didn't like some staff as a young tricky guy at reception tried to push us to write positive feedback on Google, etc. He was harassing us for 2 days. If not he refused to tell us what time our bus to the airport was. Unbelievable behaviour. What more young guy (bartender with curly hair) was unprofessional as he came to our table a few times and tried to massage my husband. It was really weird. Poor attractions, so we were bored in the evenings. 1 positive as They offered a free bus to the private beach (5mins). What more on the first day they gave me a letter as they set up a meeting at reception. Why?! We never went as nobody asked them to do it! We were sleeping in the room, and they were phoning to our room many times until I unplugged the phone! What a crazy people. The next day, they stopped us at reception, asking why we never appeared for that meeting (They tried to sell us their own trips, etc). Sorry I went on holiday to relax! Not to meet with the staff. Anyway It was OK. The food was OK. But we will never be back because of that behaviour.

Charlotte Blackwell

The hotel is so lovely and welcoming. Reception staff are so helpful. Although a little updating is needed, the hotel has a lovely atmosphere. Close to shops and not far from the beach. A great location. Although prominently German guests, my son and I were treated fantastically. And made to feel so welcome. After a very worrying hospital dash; 2 people were amazing and went above and beyond, these being Suleyman and Ismail. Couldn't have got through the upsetting few hours without them. Food was lovely and fresh. A fantastic week had, by me and my son and we will definitely stay again and recommend. A great holiday

Sabrina A

The room was more or less always dirty even after cleaning. I felt and got a big wound on my leg and didn't get any help at all from the reception, they didn't even offer to call a doctor or plaster. My brother came to visit me, so I asked if they had any room available so we could be at the same hotel. But unfortunately, it was full. So when he arrived in Turkey and booked another hotel, I asked how much they wanted to have for my brother to have dinner at our restaurant which would have been 40Euro. That was a rip-off!!! In Turkey you get a really nice luxury dinner for 22-30 Euro. On my brothers last day we asked if he could have a shower in my room as he's flight went very late in the night, but they said no and told us we could go the the neighbour hotel and ask instead. My brother even offered to pay for a quick shower but they refused and when we tried to speak with them they treated my brother with if he didn't leave the hotel they would call the police!. A teenager from the UK found a " boyfriend " in Turkey and took him to the hotel without asking. They got arrested and wanted to call the police on them. Come on they are teenager!! Let them have a lovely vacation. I do not recommend this hotel!!!... When you tried to have a discussion with them about anything they don't agree with you on they will call the cops on you. This is not a hotel where to be, plus it is on a backside road in the dark. When they treated to call the police on my brother and said they had cameras in the hotel to check up on us. I asked what happened to our towels we left on the chairs that got stolen, they just ignored my question and didn't want to replay to me. Lunch and dinner are always the same 40 different dishes they serve except 3-5 they change in the evenings.

Agnieszka Balda

I just came back from my holiday in Blue Star Hotel which I spend with my family and I have to say that it was one of the best holidays I spend in Alanya. Staff was great very helpful and polite, funny and always give 100% . Food was delicious, a lots of choices. Rooms were always clean and we had great view. Swimming pool is big and has slides. I will definitely come back to this hotel like most of the tourist who once came , they coming back every year because there is great atmosphere, like in family, everyone enjoys and make sure to know each other. Funny talks beside swimming pool, dancing on the evening entertainment and taking part in the activities. Definitely come back there !!!! Thank you to all staff working there 🙏

Laszlo Toth

We spent a marvelous time in Hotel Blue Star. The hotel takes place a prestigious position in the city, close to the most beautiful beach of the sea. The hotel rooms are clean and comfortable. The staff is kind, helpful and really professional. The all-inclusive restaurant caters to all needs - and above that you could ask for - with its delicious and varied dishes. Regarding helpfulness I would like to enhance Sidar from the reception staff. Resulted from our travel agency negligence we encountered really serious difficulty on our trip to back home on 22nd of October. We did not receive the right code necessary for fly check-in from the office, and the officials were „certainly” unreachable . We could manage our problem exclusively with the help of the man at the reception, Sidar. He looked tirelessly after the possible solutions on the net, provided new alternatives, called for hours with the airline directly. We are grateful for his help and professional work. I can recommend the Blue Star hotel to everyone wholeheartedly.

Irala Ira

First things first: front desk - very nice and we’ve felt welcomed. They offered us a family room instead of two double rooms - they even had a form to write that we agree to change the rooms (I guess because of previous experience with complaint about changing the room without the confirmation). The general state of the corridors - quite poor, a lot of scratches, some light damages and not very welcoming - the age of the hotel was visible by it. The room itself was alright besides the air conditioning - it did not work in the bedroom, the service was twice and “fixed” but still only the fan worked. The restaurant was nice, the food was quite various and looked (quite) fresh, but be careful for the silverware and tablecloths - the service used them to wiped out the tables and put them back; silverware was on the tables all the time - day and night so it’s better to get the fresh ones. On the second day my friends got sick - vomiting all night and throughout the day, stomachache. Me and the second friend was okay - even though we ate similar things but the “sxx on the beach” drink - the friends who got sick, drunk per one the night before. Electrolytes and strict diet helped but after that we did not trust all of the food. The only things that was the most arrogant thing was the state of cleaning of the corridors, the plates and left food by guests on the stairs was not cleaned by the cleaners for 4 days at least. When reporting to the front desk and promises about cleaning it, they only did it after the next 2 days, so it took them to clean the stairs for 6 days… If only it could be done everyday… The room cleaner, Buket very nice and did a very good job. The entertainment team was very focused on Russian guests - they tried to talk Russian to everyone. The spa / hair saloon zone: please use your common sense when making a leaflet for your polish customers - such a huge linguistic errors in your advertisement made me laugh very hard, in a bad way. All together: all of the minor things matter and I if I could choose once again a hotel in Alanya, I am not sure if I would stay there; the price was quite fair for the days and location but not for the hotel.

Mohammed Banares

Just returned from Alanya. 11 nights from 6th to 17th October. For a 4 star hotel and in relation to the price I think the hotel is exceptional. 10th trip to various locations in Turkiye and this hotel had the best quality and variety of food of any hotel we have stayed in. Don't believe the stories of food poisoning from another review because I was there at that time and it's nonsense. We are from England but the majority of the guests were from Poland or Russia but no problems whatsoever. Only downside was that the lifts are small and the bed mattress was a little dodgy on 1 side and the room safe is an extra £2 per day but these are minor issues. Massive bonus was no towels on the sunbeds for reservation and they were strict. Food was varied and very good. All staff had a great attitude. 10 to 15 minute walk to the beach (no 5 on Cleopatra beach). Shops in and right outside hotel. We booked excursions from outside the hotel (choice of 3 very near hotel) and paid very low prices. Overall great hotel for the price although some guests always end up with a dodgy room but not for us. Evening shows and entertainment every night except Sundays.

Tereza Turková

The hotel is really nice and the people working there were also very pleasant. 750m away from the beach is doable on foot as well. On the other hand is the hotel like a labyrinth, so be careful.

Mihai Andrei

We enjoyed our stay at this resort, it was quiet and relaxing, good food, some enternainment, the staff were all smiles, we loved the cats!!! The Wi-Fi was excellent (had 80~100% signal everywhere) with very good internet speeds. Will return for sure in the following years.

Julia R

Overall the experience was okay. We arrived a day later because the our flights was cancelled and they didn’t have our rooms. So instead of 3 rooms we received two rooms; one as we planned and a suite. This was for one night. We booked one room with 4 beds (which is basically a rolled out couch) and when arriving the bed wasn’t prepared. We asked the staff to bring us the needed sheets etc. and in the end we had to look for a cleaning lady and prepare the bed our self. There was a Guy who showed us our room and was only focused on getting a tip. This can be seen overall in the hotel, everyone is expecting tips. A night later we had to move out of the suite and into two hotel rooms and no one showed us the way. Personally I guess because we didn’t tip the guy. There are at least 5 different houses so it’s not easy to find the room. Food was fine. Two buffet locations available and in between meals food options are also available. The staff in the restaurant was friendly and always cleaning the table when one is done eating. Location is nice. As mentioned quite a big property with multiple buildings, two buffets, three pools, volleyball yard and beach access. If you don’t mind feeling you have to Tipp everyone and spend more money, it’s amazing here. Personally I felt at some point bad because I didn’t have cash on me and not being able to tip everyone (which of course no one can). So I guess you need a thick skin :)

Memet Kavvas

We stayed here for family holiday in August, what can I say everything was great. Good variety of food, and tasty, friendly staff (especially Simge in the pool bar), close to the beach. We will definitely come back next year!

annika weise

Very nice hotel I will definitely come back the Hotel + service is actually more than 4 stars very family friendly rooms get cleaned every day

Adam EZG

hotel service focused only on German customers and for tips. the waiters were not friendly, just like the gentlemen from the reception. great location, beach, bazaars, public transport. food.... I will say this: yes, a lot of pickled vegetables. great bread. overall 6/10 and the overall rating of the hotel? 5/10 5 and not 4 because cleanliness is great.

Md Hoque

I would have given 0 star if I could. feel sorry for the owner. What a nice hotel with a beach but reception people will ruin it. While I checked on the 25th of October early in the morning, I had a very bad experience with the reception guy ,he was actually bell boy. All of the reception people rude and not helpful. This resort has no entertainment for kids and adults as well. No heated pool. So book it if you are only for eat and sleep also food is not good.

Alina Liepa

The problem is that someone at the reception handed over my phone number to scammers and they now call me every day, trying to deceive me. This didn't happen before, and I didn't leave my phone number anywhere else. The hotel is not far from antique Side. Big, clear territory , we enjoined to move a lot. Nice beach and swimming pools. Good meal but you can't always find a free table here. Waiters work hardly. A very weak animation . 8 people almost don't work, boring and not friendly. I don't understand the meaning of their work. And when they started turning on Russian music , it was impossible to hear, many people were left. Do you have to listen to their music while hundreds of civilians are being killed of russian every day???? And why there are no Turkish music almost ?

PMGS M

A very nice hotel for families. They have various swimming pools for adults and children, with or without slides. Exit to the beach from the hotel garden. A huge restaurant with different food every day. It is a good and cheap choice for what it offers. Very nice staff. But the small businesses in the hotel, like shops, have too high, exaggerated prices, as well as the shops and restaurants outside the resort. And the fact that wifi has to be paid separately is a minus.

Tonny Barradas

Unfortunately, the worst hotel I've stayed in my entire life. On the first day we were unable to do absolutely anything because we had to go to the reception 6 times to complain about the same thing. This is because, in my second room that I booked was for my 19 year old daughter and my 9 year old son none of the doors were locking, neither the main door nor the balcony doors, when the room (5607) is literally 20 meters from the main road and on the ground floor level, and more, with no light available in the corridor, it's really unsafe. The first time we went to reception to complain about this situation was before 8:00 (AM) and the last time at 11:35 (PM). On the penultimate time, we asked to speak to the manager as no one at reception resolved the situation all day, but however the manager came to the reception and didn't pay us any attention, he spoke Turkish the whole time with the receptionist, ignoring us completely. Finally, around midnight, I gave an ultimatum, either give me another room or call the police. In less than 5 minutes they found me another room, which in my first visit the reception they said they were absolutely complete full until the end of the week. Another miserable point is the Wifi. I had to pay €15 per person for a week, which would’ve been alright if it had worked however it only worked from time to time... and more, having to pay for two in the same room?! Luxury Hotel Bar with just 5 basically similar cocktails and without ice most of the time, vodka with a very strange taste, which my wife and I even got sick with just one vodka each…. Animation?! Very very poor without creativity…. All inclusive?! Bottled water was often denied just filter water available, orange juice had to be paid €3…. Pools?! Dirty with plastic cups inside, before 9am all the pools were empty of people but without space as they were full of towels…. The television in the room does not work…. English?! Only a few receptionists talk a few of English that makes us struggling for ask for anything… staff very grumpy! In conclusion, I really don't recommend Horus Paradise, I'll say more, I strongly advise you not to make reservations at this hotel…. really poor! Tonny Barradas

Alina Maria

Do not expect any luxury or paradise things, as the name says "paradise luxury" is sooo far from any lux. So, in this "luxuryous " hotel ,you will have no liquid soap, no shower gel, no slippers, no nothing....just bring them from home. Also bring your own inflatable, as there are 5,6 for all the slides, and you can only go once, and then have to give it to someone else. Also expect almost zero baklavas....they bring only at dinner, something like 2 trays, which finish instantly. Expect loooong waiting time for pancakes and brezels. Almost no Air conditioning in the eating area.also expect: no bananas whatsoever, no croissants, no donuts, no puff pastries...only some undefined, tastless pastries. Only water in the minibar...no custom mase omelet in this "5 *" hotel...never ever again here. The only food thing ...the sea, which is not very abrupt..

Luke Mettam

The food was okay, though there was little variation from day to day. Turkish night was a highlight as they served kebabs, which offered something different. However, overall, the food was bland and lacked spice or flavor. Drinks were decent, although the spirits seemed watered down. The cocktails and soft drinks were good, and the beer served was Efes, which was nice. The bar staff were lovely, especially those in the lobby bar. Reception staff were fine, but it often felt like they weren’t very eager to help. The entertainment staff, on the other hand, were fantastic. The Wi-Fi was atrocious. It barely worked, and when it did, it was extremely slow—it could hardly send a message through Messenger. Not what I would expect from a “5-star hotel.” The room itself was good and clean upon arrival. We had a partial sea view, although we mostly looked out at some apartments. We could only see the sea if we looked toward the far end of the balcony. The TV and mini fridge did not work. Entertainment was enjoyable, with activities and music throughout the day. Evening entertainment started at 9 pm with a mini disco, and bingo was available on certain days at a cost of €15. Different shows were held every night except Sunday, when there was live music in the lobby bar. The evening entertainment took place across the road from the hotel in an annex belonging to the resort. This annex was outdoors and open to the weather, without any shelter. The hotel was not exactly “dirty,” but it didn’t feel fully clean either. There were marks on the walls in the lobby and stains on the floors, and the pool had dirt between the tiles. However, the rooms were cleaned daily and to a high standard. In terms of location, there isn’t much around the hotel—no shops or other hotels nearby. There’s a motorway close to the hotel near the pool area, which can get loud during the day but wasn’t too disruptive at night. Overall, the hotel did not feel like a 5-star experience. Based on my impressions and experience, I would rate it more as a 3-star hotel at best.

Trevor Henderson

Wouldn't class it as 5 star!!! Some staff where lovely, most looked miserable and weren't really bothered. Queues at the bar. 1 server most times. Alcohol and i use that lightly!!! Was very poor. Cocktails were non existent. One pool loud, the other at the Annex was quieter. Really busy road across from the hotel. Beach looked like a builder's yard. Wouldn't recommend. Avoid like the plague

Billie jade Mettam

The hotel looked nice online and the rooms are decent we asked for a sea view and we could only just see the sea and we were overlooking some random buildings. The food is okay but a lot of the same things everyday and not much flavour. The drinks and cocktails were the best and the bar staff on the reception floor were quick. The entertainment is good but hard to find as you have to go outside of the hotel and across to the other pool. The staff were okay and helped where they could and the Wi-Fi is terrible I was on the 4th floor and I had no Wi-Fi in the room it only worked around the pool and bar the tv in the room also doesn’t work we told reception and they were no help it is more of a 3 star than a 5

Razin “EzCloudZ” Ismail

I just returned from my stay at this hotel, and if this place is considered a 5-star establishment, then Greggs must be gourmet dining! To start, 80% of the staff were unfriendly and seemed indifferent to guests' needs. The remaining 20% were only slightly better—definitely not what I expected for a supposedly high-end hotel. Upon entering my room, I was greeted with dirt and, shockingly, shards of glass on the floor. After my young son got cut, I had to take matters into my own hands and call for a cleaner. This place is far from child-friendly; the low glass barriers on each floor pose a serious risk for young children who could easily climb over. The state of the rooms was appalling. The beds and pillows were uncomfortable, wallpaper was peeling, and various fixtures were falling apart. I was disappointed to find no kettle, iron, slippers, or bathrobes—basic amenities that are standard in any respectable 5-star hotel. On a positive note, the food was decent with a good variety, but the bizarre policy regarding non-alcoholic mojitos was absurd. When my friend asked the manager why they wouldn't serve them, he claimed it was too much work. Really? The pool was clean but overcrowded, and the beach was one of the worst I’ve encountered. The hotel’s location is terrible—right next to a busy road with no shops or restaurants nearby. Everything required a taxi ride. Even during checkout, not once was I asked how my stay was or if I enjoyed my time. If it hadn’t been for the company of my friends, this trip would have been one of my worst vacations. Would I return? Only if they paid for my flights and gave me a free stay! Avoid this hotel if you can.

paige moore

Absolutely awful hotel, before I arrived on the 12th October 2024 I had high hopes for this hotel, stating a 5 star luxurious hotel and the reviews seemed good on trip advisor.. fast forward to today, 18th October 2024 I can honestly say I can not wait to get home! Put it this way.. if you are German, Russian you will be fine. But they HATE British people. The food is VILE, absolutely disgusting! The staff are rude, unapproachable and unhelpful. They will not even get you knives and forks, or drinks! The lifts constantly break and you have to end up walking up 6 sets of stairs. Locals are rude! Don’t bother with this hotel!

Bojan Apostolov

Disappointing Experience- Avoid This Hotel I had a very unpleasant stay at Hotel Seher Sun Palace Side. From the moment we arrived at around 10:30 am, the staff's attitude was a disaster, starting with the receptionist. The receptionist was rude and dismissive, refusing to help us with wifi access until we got our room, which wasn’t available until 2 pm. The waiters were no better—constantly nervous, unfriendly, and never smiling. We had booked a Standard room for two, but upon arrival, the manager at reception offered us a Superior room with a pool view for an additional €50. Initially, we agreed to pay the amount, but when we asked for a receipt, the receptionist laughed and spoke something to the manager in Turkish. The manager then told us that if they issued a bill, they would have to charge us even more. This made no sense to me, so I asked where the €50 for the upgrade would go if they didn’t bill me. The manager responded that the money was a "tip" for him because he was supposedly doing us a favor by offering a better room. This was highly unprofessional and left a bad taste. The hotel is also extremely noisy. Every night, there was loud activity going on until 11:30 pm, which made it impossible to find peace or rest. If you're coming here to relax, this is definitely not the place for it. The food was another disappointment. It was bland, with a limited selection, especially compared to other hotels in the area. Overall, I would strongly recommend avoiding this hotel. It did not live up to expectations at all.

Cassandra D

As a disclaimer, we technically did not pay for our stay here since it was a gifted part of our trip with RSD and we were there the end of November(End of season). We were very excited when we found out the name of the hotel and after looking at the website. However, once we got to this hotel my expectations were not met. First things first- staff were incredibly rude and getting our rooms took incredibly long, and while waiting we weren’t even able to get access to wifi. Then the promised amenities were very disappointing. Only one sauna was open, no steam room and the hamam room was only for when you were getting paid treatment and the gym could use an update. Then the sauna, gym, and indoor pool (this was actually very nice) were only open until 6pm so at night there was nothing to do. There was also no animation program at this time and only the large buffet was open. So if you were expecting everything on the website, prepare yourself for a letdown. The rooms were fine but the bed was extremely hard. I could see that they were renovating some rooms and those had new mattresses so potentially this will be fixed for next summer. In general I would say that this is definitely not a 5 star hotel, but really only max 2 stars. If you are expecting that, then you will have a fine time.

Jindřich Bezděk (Vydrys)

There's barely any shade by the pool the Ocean looks like a muddy pond. It's crowded everywhere. The only full inclusive thing about this resort is drinks and it ends there. The kitchen is absolutely the worst the french fries don't even taste like food and there's no good meat some chicken that's 90% bones is crazy. All grounded meets are overspiced. Someone stole my tank top and the staff did not have any prevention and did not do anything about it. Not cool. 0/10 Compared to other hotels, I don't recommend it at all. And the staff are bragging about tips.

Vashist Mohan

It was great. The rooms got thoroughly cleaned every day. The staff was really nice, especially Emel, the animation team, and the lady at the bar that's there from 0700 until 1600. The location was super, easy access to the beach and great shopping. A lot of fun activities provided by the resort and the food was really good.

Springfield Barn

Great location and facilities. But as a vegetarian the worst hotel I have ever been in anywhere in the world! We spoke to reception three times, spoke to both the restaurant manager and head chef but that made no difference. They both did not care, as the food items were labelled incorrectly and when they told us it was vegetarian it was not. Cross contamination everywhere. There were around 15 vegetarians. The staff were not helpful at all, if you did not speak German they did not care. To summarise if you’re a vegetarian avoid this place as you can’t even eat the salads.

Julie

We went towards the end of season. We had to wait a while for our room which was annoying especially as our flight was delayed so we were arriving much later than expected. Room was very spacious (floor-1) kettle and fridge, but I'm not sure what the point of the kettle was when no tea or coffee provided. Pool area was nice, but bottom of pool a little slimy, I'm guessing due a clean. Not all advertised things were available, for example we were told there was no ice cream as it was out of season?? Would have been annoyed if I'd brought children with me. Regular shuttle bus service to the beach and lots of shops at Alanya Bazaar just across from the hotel. Murat the resort rep was very helpful. I would go back.

Rajesh karavadra

The Hotel ain't really a 4star compared to UK. It's a high 3 maybe. The Teletext ticket said it's rated a 5* The rooms was good, good AC and bathroom has a pressure shower which was good then a normal shower. All inclusive needs to have more soft drink on menu and cocktails non alcohol. Swimming didn't get to try Friendly staff. The hotel was in good location. I cannot degrade it but I guess I paid a high price from online. Food was really good presented and I enjoyed my stay. Thank you hotel and staff

Maria Cristea

Recently, we have been guests at the hotel. I would like to share my own experience here so that other travelers can make what I hope to be a fully informed decision. The trip was booked via agency and we were under the impression that the hotel would be located in the city Alanya. However, Marilis Hill is, in fact, 2 hours away by bus from the Gazipaşa Airport. The area surrounding it is a remote one. Your view will be met with many other resort type hotels, a Bazaar, and few markets and restaurants. Therefore, in order to experience Alanya you would be required to book additional trips in advance that are extra chargeable. I will split my review into positives and negatives. Positives: clean and spacious room. The cleaning service was excellent, having a daily routine. Towels are replaced every day, and you will return to a nicely refreshed room. In terms of food, I would say the food is quite delicious. We enjoyed quite a lot the dishes offered at the restaurant. The drinks department was alright. However, if you order cocktails, you might receive some funny tasting juice with ice instead of the cocktail formula one might have in mind that unless you talk to Bezat at the bar. He's been really nice with us! In order to reach the special beach area designated for hotel guests, a shuttle bus was provided, with rides scheduled every hour, every day from 09 - 17 o'clock, with possibilities to return by the same bus at 18 or 19 o'clock as well. There was a snack bar on the beach with food, drinks, and fruit. Additionally, you could also find toilets and a changing room. The beach area was quiet overall and it gave a nice feeling. Negatives: You might want to maintain a particular wariness towards some reception practices. Although we had paid for *ultra* all inclusive, we couldn't use the safe in the room. It was extra chargeable, 2 Euros / Day of usage. Bear in mind you won't be able to pay by card. We had a feeling the personnel was instructed to tell us to wait for the manager. It's unacceptable that a five-star hotel is not offering the option to use the card. We also didn't receive any receipt for the safe use payment. The personnel speaks very poor English, save for a select few. It was difficult at times to communicate with them if we had any questions or issues. There were also cats sipping on the water straight from the pool, and there was nothing done about that. The pool itself didn't look very good and could use some recondition work. Although there was an entertainment manager, he did not do a stellar job at keeping people entertained. Every day and evening we listened to the same dull, repetitive playlists. Additionally, there were some sort of mattresses provided for the beach lounges that looked unhygienic and very ragged. The ice cream fridge at the beach bar was in terrible condition with dirt and rust. Closing, the concept of the hotel is not bad. We did our best to enjoy our holiday. Even so, there are major improvements to be made in the quality of their services and conduct towards their guests.

Steve Brauner

Definitely not a 5* standard, a majority of the staff let the place down. The rooms are not "clean" and some were just dangerous... We had a family room with wires exposed from the bathroom wall. NO AIRCON throughout the hotel (it was 43 degrees during the day and 37/38 degrees in the evening). We had to wait for 2 and a half days before getting our family room (for the first two nights and half of the 3rd day we had one room with a double bed, 2 single beds and a sofa for a family of 5 with no compensation or even an apology) even though I had booked a family room with a dividing wall with a door... The staff demonstrated zero experience of working in a 5* hotel, this is at best a 2*. The food was plentiful and was in general quite good. The Bazars across the road were great for the kids, the beach was lovely (but not sandy) with a far better standard of staff than at the hotel. Night time entertainment was terrible at the hotel. This could be a lovely hotel but it needs someone to come in and improve standards across the board from a snagging list to fix all of the details around the hotel (indoor pool was not open, every single piece of gym equipment was broken with only free weights up to 15kg available, the family room floor (-1) smelled of damp and stale cigarettes, Aircon needs to be on throughout the hotel so guests can escape the heat of the day, the slides are falling apart & the family room outdoor areas are damp and moss grown due to the floors above leaking. Massively overpriced for what you get. NOT A 5* standard hotel.

Melissa A

We booked to this hotel for 7 days. It is meant to be a 5* hotel but I dont know with gods name how it is given the 5* it is about 3*. The day we check in they made us wait in the lobby for 4 hours the room Wasn’t ready. After 4 hours we complained the reception man was extremely rude and said there is nothing he can do we have to wait. Absolutely terrible the rooms are not cleaned properly, the tiles underneath the swimming pool are broken my son had a cut on his feet even though we complained they took no notice. The food is ok they use the left overs the next day. The kids club is closed, the green area is covered in insects so can’t use, the indoor swimming pool is closed. The spa area is a disaster dirty, smelly. It is nothing like described when sold huge disappointment for us waiting a hole year and coming to a place like this. The swimming pools are very small no entertainment in the evenings. Ice cream is only served for 1 and half hours a day. No direct entry to the sea you have to take a 10 minute bus ride. The only good thing in this hotel was the staff they were very friendly.

Konstantin Guryev

IMO, this hotel definitely deserves higher ratings. Good quality for money. Friendly and welcoming staff, good room condition, standard set of food and beverages for this price category. Animation was nice too (we caught a foam party, plus live music in the evening). Beach was also very nice and comfortable (shuttle goes there every 15 minutes, so you don’t have to walk a dusty road last 50 meters, if that bothers you).

Cal Bowen

After looking at the reviews we were sceptical, and especially as we were originally booked at side crown Serenity but were moved due to the pandemic. However, this hotel is absolutely brilliant and we prefer it to how we imagined serenity! The staff are lovely, very friendly people. The waiter named Oktay is very attentive and helpful, great at keeping conversation and speaks very good English. Although it is a hotel with mainly German and Russian tourists, everyone is friendly and it’s an all round good atmosphere. The water slides are active for 4 hours a day, and are great fun and stable. Like any other hotel, we got up early to reserve sun beds, but even if you don’t you are still likely to find a few as there are 3 pools! With the pandemic, we were worried about the cleanliness before arriving, but the whole hotel is very well looked after and is cleaned regularly and room cleaning every morning. Lovely hotel, can completely see why it’s 5 star, would definitely return again !! :)

nata utiashvili

Who gave this hotel 5 stars? What do hotel founders and general managers do? I booked a room, paid extra money to get a good room. I went down and was taken to the 1st floor. When I asked what was the matter, they answered that all the rooms are booked. I am very interested in what criteria the sales manager works in the hotel. When a number is reserved, it must be reserved. And you should not reserve the reserved number to anyone else. The cleaner is a very nice woman. But as befits a 5-star hotel, it does not fit. As for the service staff. From the barman to the reception, they try to enter the relationship badly, they look at you badly, defiantly. Both young and old. As for nutrition. Great respect for the cuisine and national dishes of all countries. But when we pay such a large amount, at least a basic egg can be fried deliciously. Drinking is also terrible. All cocktails and beers are mixed with water. Whoever goes, take disposable food. At 11 o'clock the music stops. No fun

Isabella M

Disastrous Experience at Side Crown Sunshine Hotel I recently had the unfortunate opportunity to stay at the Side Crown Sunshine Hotel during my second visit to Antalya. As a black woman accompanied by my two sisters, our experience at this establishment was nothing short of infuriating. I feel compelled to share my grievances regarding the staff, the food, and the overall service we received during our stay. Allow me to elaborate on the various aspects that contributed to our terrible experience. To begin with, the staff's attitude towards us was abhorrent. From the moment we arrived, we were met with disapproving glares from both the staff and the residents. It felt as though we were being subjected to a deathly stare, a constant reminder of our perceived otherness. The blatant discrimination we faced tarnished our visit and left us feeling unwelcome and disheartened. Moreover, the quality of the food served at the hotel was nothing short of appalling. As paying guests, we expected at least a satisfactory dining experience. However, the meals provided were consistently subpar, lacking in taste, variety, and overall quality. This was an unexpected disappointment, as we had hoped to indulge in the local cuisine and enjoy the flavors of the region. Instead, we were left with unsatisfying and uninspired dishes that failed to meet even the most basic standards. One particular incident that further exacerbated our terrible experience was the hotel manager's mishandling of our scheduled transfer to the Sunshine Garden club. We had agreed on a pick-up time of 10:30 PM and a drop-off time of 2:00 AM, for which we were charged a hefty £120. However, when the designated pick-up time arrived, the driver was nowhere to be seen, and our calls were completely ignored. Left with no other choice, we had to arrange our own transportation back to the hotel via taxi. This breach of trust and lack of professionalism is entirely unacceptable. As paying customers, we entrusted the hotel to arrange our transportation, and their failure to deliver on this commitment left us feeling stranded and inconvenienced. It is disheartening to witness such a lack of accountability and disregard for their guests' well-being. The hotel's negligence in handling this matter further solidifies our decision never to return and to caution others against staying at Side Crown Sunshine Hotel. In conclusion, my experience at Side Crown Sunshine Hotel was marred by the staff's discriminatory behavior, the abysmal quality of the food, and the complete disregard for our agreed-upon transportation arrangements. As a black woman visiting Antalya with my sisters, I had hoped for an enjoyable and welcoming stay. Unfortunately, this was far from the reality we faced at this establishment. I strongly advise against staying at Side Crown Sunshine Hotel, as it has proven to be an unpleasant and regrettable experience that I would not wish upon anyone else.

Mily Mullin

Stayed for 10 days in June. Room was spacious and clean with balcony overlooking the pool. The staff are really friendly and polite & the animation team are great fun. Make sure you hop on the free shuttle bus to the beach - lovely down there. Thanks for a fab holiday!

Malgorzata Zander

Not 5 star hotel. Maximum 3. We were waiting long for this holiday and we are disappointed. I wish someone magically sends me lost money :( Bad wifi Bad lift (blocking with people inside) Bad drinks - bar old looking sad and terrible many times closed, pre-made tastless drinks Bad patisserie - only few cookies that’s it Old rather small rooms No soundproof walls Curtains not wide enough - sun wakes you up early Bed - hard springs Everyday broken speaker with music by pools. If works, then only 1-2 hours and quiet again… Very old doors, old building in general Very sad around the pool (mostly in shadow) needs some more decor and spirit Really 1 restaurant, maybe 2 max not 5 Expensive laundry service Entertainement like disco - extra charge Kids playground - deserted. Broken, empty. Coffee was terrible - I was thinking turkish coffee is the best Not modern at all.. Ali - a waiter in the evenings had his favourite clients… the rest would feel neglected We were passing a great hotel on the beach with a bar full of palms and huge garden - it said 4 stars on the hotel. Couldn’t believe ours is 5…. What was good? - Food in ONE restaurant - Serenity (buffet)

Josh

**HONEST U.K REVIEW** RECEPTION - After a late arrival we were welcomed with a friendly manner from the reception. Nothing was ever to big or small for these guys and they genuinely went well and behond for us. FOOD - Breakfast, Lunch and Dinner all the dishes seem to be the same and wouldn't really say it's been catered for English people. Though there were a couple of nights the food was really good especially at the beach bar. DRINKS - All drinks were really good the local larger, cocktails and softs drinks. It seemed cocktails were made at a higher standard in the hotel lobby bar and only place in the hotel you can drink from glass, everywhere else was in plastic cups. ENTERTAINMENT - Day time entertainment was good the staff truly cared if you were enjoying yourselfs and would often come up to you asking how your day has been. Night time entertainment on the other hand wasnt good, we would often not end up going down to watch it there was only one night that was good and it was only because an external company came in. **DO NOT USE THE HAIR AND NAIL SALON ON SITE** The guy is a scam artist and will try and rob you told my fiancé to have her nails done will cost €17, After constantly asking will it cost €17 and him saying yes and at the end saying it was €50 the guy makes prices up on the spot. Within 7 hours of the nail being done 2 fell off, management didn't seem to care and refused to give the money back. PHOTOGRAPHER / PARROT MAN - The photographs were done to such a high standard and were really nice, the price to get them printed was really expensive but the quality that was put Into them was worth the money so I can't really complain about that. OVERALL REVIEW - Would I rush back to this hotel again? The aswer is probably not, I'd like to say a special thankyou to the staff that were working really hard and trying to constantly make everyone happy. One of the biggest negatives about this hotel is the fact none of the rooms are sound proofed meaning you will be woken up at 5am every day to Muslim prayer from speakers. -

john blake

Definitely not a 5 star, 4 star at most, rooms need updating, no toiletries in rooms, food very nice, but want you out of the restaurant before time allocated lights turned of 5 mins before stated time. Entertainment poor but entertainment staff OK. We flew with easyJet (party of 10) and left a suitcase at the airport, hotel staff very unhelpful, no EasyJet reps at the hotel at all to help with this matter. The only person who tried to help was the Guest Relations lady. Pool and slides OK. Would not go to this hotel again. Oh and just to let you know there is a new hotel being built across the road. Previous review by Mason Nisbet is a 9 year old boy who went with us on holiday and I think one of the hotel staff helped him with his review.?

Mason Nisbet

The Place Was Amazing! We First came in and checked in the staff was so friendly! But the only thing is the first day the Wi-Fi was down and broke but the next day it was back. There is a games room and at 9:30PM everyday there is activities and there were black men like 6 doing backflips, front flips and juggling balls it was amazing because it was 3 euro for candy floss or popcorn. And if you buy all exclusive you get every free food and free drinks! There is a morning gym. There is a Bar. There is Amazing Rooms you can ask for another bed and they will give you it too cause my brother didn’t want to share a bed with me so he called the staff and he got the bed for free! ITS A 5 STAR YOU SHOULD DEFENINTLY GO!!! 😊😊😊

Sophie McCarthy

After our original hotel being changed to this hotel I was concerned and didn't know what to expect, However after spending a week here I'm not sure why the bad reviews. All staff were helpful and accommodating, they all spoke a mixture of languages and always friendly. Never had any issues. Rooms were clean and tidied and even fridge stocked in the room which was great after getting into the hotel late on arrival. The only bad points are the rooms are not sound proof. You can hear the prayer alarm go off at 5am and further throughout the day, as well as the entertainment which luckily does finish at 11pm. There is a good range of food and drink however are not consistent or measured so some bar tenders tastes better than others! Lovely clean pool but rather cold but understandable as only now just coming into the season. 10min walk to the beach or shuttle until 5:30pm, lovely sports bar close by and several shops and a pharmacy which was useful during our stay as we ended up using it.

deni Taylor

This was our first family holiday. We were a family of 8 with ages from 6 to 20. The staff are brilliant, couldn’t do more for you. I loved the hotel and cleanliness. Our toilet had a bit of a funky smell but we didn’t mention it so not going to complain that it wasn’t rectified. Kids loved it, entertainment was on for both kids and adults and everything local was great too.

Jenny Schofield

I recently stayed here 21st to 28th September 2024 it was just myself and my partner to have a break from all the stress of work and home life. Up on arrival I was a bit disappointed until we walked through the gates and it was all beautiful 😍 the staff were all lovely very pleasant especially the bar staff and reception staff. We had our luggage taken up to our room. The facilities were great and we didn't mind walking under the under pass and walking down to the beach area were they had a swimming pool and sun loungers by the pool and on the beach. The beach bar could have a wider selection of drinks, as they only had beer or soft drinks available and I don't like beer very much. I prefer a rum and coke or a gin, but these were not available at the beach bar. And the snacks there could be more of too. Overall we had a pleasant stay and would stay here again. Thank you Jenny from Manchester

andrew marks

Nice hotel but the location is quite remote, no bars or restaurants in the locality if you don't like the food you only have options of dominos, burger king or McDonald's. All inclusive but cocktails aren't included and start at €8 each! I saw in the description there was a BBQ at the beach bar but in 7 days we never saw this at all! Although they did some variations at the main restaurant at times. If you want to relax you can stay by the adult pool where the entertainment team don't bother you. The adult pool sees very little sun due to location between the 2 buildings. Around the main pool was lovely but got loud with the entertainment staff sometimes and we couldn't understand some of what was being said. And some of the management were arrogant towards holidaymakers. I wanted to say it's a great hotel and it could be but with the location and poor food selections I can't. I really liked the beach bar but an all inclusive resort that only serves beer at the beach bar and ice creams aren't free only in the main resort. I think as a couple you could make it work but I wouldn't bring kids again due to the food.

monica sunder

Wonderful all inclusive hotel for the family, food is good quality, rooms and hotel is very clean This is a family and child friendly hotel. We will definitely be returning, the children had an amazing experience. Very chilled and relaxed 7 nights stay. Staff are all friendly and very helpful.

Megan Pickering

We were slightly dubious after reading some of the reviews but after being here for a week I can say it’s one of the best holidays I’ve been on. The transfer from the airport is long however well worth it. The hotel itself is great with lots to do- we spent nearly all of our time at the beach throughout the day so can’t comment on the daytime entertainment around the pool however the night time entertainment was great, “rave night” was particularly enjoyable aswell as Turkish night which is every Thursday, there is traditional Turkish food and the staff play music. The staff were so friendly and great fun, Zafar in particular was wonderful. The food got a little bit repetitive but there was always something for us to eat (always some variety of meats, chips, pasta, salad, desserts and fruit) aswell as a decent selection of all inclusive drinks: gin, wine, vodka, rum, liquors, beer aswell as soft drinks: coke, sprite, fanta, juice. There were also snacks at the beach (chips, salad, homemade pizza, kebabs) aswell as a bar however it only served beer and soft drinks. Rooms are standard however included pretty much everything we needed, there wasn’t an iron but there is one at reception., our toilet seat however was a bit dodgy aswell as the tap but it didn’t affect use. The rooms were also cleaned daily and we got fresh bottled water everyday. There is a shop on sight however is a little pricey (€3 for a bag of crisps) so we walked a short distance to the shops and market- (it’s about a 10 minute walk from the hotel however there’s lots of shops nearby aswell as a Mcdonalds, dominos and Burger King. The McDonald’s was decently priced and big portions). Whilst we were here me and my partner both got tattoos from Cleopatra Ink for a pretty decent price. I’m still a little skeptical after reading their reviews however they seem to be doing well so far. We also booked a Buggy safari tour with NASA Tours and it was fab- it was €45 euros for a double buggy and lasted well over 2 hours- we got extremely dirty so advise bringing some shoes that you don’t mind binning afterwards, I’d definitely recommend this tour however. We took Lira with us and am glad we did, we managed to get things a lot cheaper than if we paid in euros.Overall we’ve had a fantastic holiday and will definitely be returning next year- don’t let the reviews put you off, it’s a fab hotel.

Marasescu Ramona Viviana

I had an exceptional experience at the Grand Park Hotel. The **customer service** was outstanding, with staff going above and beyond to ensure every guest feels welcome and cared for. The **food** was absolutely amazing—every dish was prepared with care and bursting with flavor. Whether it was breakfast, lunch, or dinner, the quality and variety were top-notch. The hotel itself was impeccably **clean**, from the rooms to the common areas. I was particularly impressed with the attention to detail in the amenities provided—they even offer **shampoo and conditioner**, which were of excellent quality. Overall, everything about my stay was perfect. If you're looking for a hotel that combines comfort, cleanliness, and outstanding service, I highly recommend the Grand Park Hotel. **Five stars!**

Linda Eyre

The customer service has been great and attentive. They have gone the extra mile for us when we needed anything for our stay and onward travel needs. They were very dog friendly. Beach close by. The food was really good and catered I all diets. Our short stay was really lovely. We are sad to leave so soon. We will come back again.

Chris Aston

Awesome stay from start to finish. The staff can’t do enough to help you, throughout the hotel. Super friendly and professional. Food was exceptional and even snacks available outside mealtimes. Coming back in May, won’t be looking anywhere else. Thanks for a great stay.

ismail syed

Guest Relations agent Cemre took the time to listen to my complaint and assured me that my problem will be solved. Her communication was very clear and very helpful and gave me reassurance that there was someone who would be able to resolve my issue. Maybe front house can be more smiling rather than serious. The food was absolutely amazing because there were huge variety of food to select from. There was also a variety of drinks to choose from. The room cleaning was very efficient and prompt. The hotel is spotlessly clean. The cleanliness was excellent.

Ziara

Excellent stay, we had a brilliant time here. The staff were helpful, very professional, and friendly. I like this hotel, the food was absolutely amazing, very clean, and great service. I recommend it to everyone.

steve curle

Hotel is good and the staff are very polite. However pool shuts at 6 and at 5:30 they are clearing up around you. You can’t get a coffee before 7am, although there are coffee machines opposite reception that are turned off. The games room for open until 9am and then you have to leave a deposit for broken table tennis bats and pool cues without tips. 2 maybe 3 stars at best.

Rosa van Rhee

The facility looks like the pictures and is mostly clean. However, there were many things that saddened our vacation. The first thing you have to mention is the food, which really disappointed us. There were the same things every day. The only thing edible was rice and vegetables, everything else just didn't taste good and some of it had to be spit out. Several days we ordered food from Dominos etc. because we were just so dissatisfied. Just like the food, the bar also leaves a lot to be desired. The “cocktails” all consist of half vodka, some kind of juice and then a splash of red / bleu Curaçao for color and then have different names. Our bathroom also smelled from the drain if it wasn't used for a few hours. By the way, the “lateral see view” means a direct view of run-down buildings. In addition, the hotel is right next to a fast road, so you can hear car noises constantly. Overall, the hotel just makes a run-down impression and the other guests were also rather off-putting to us. If you just want to get out for little money and get a good deal, it's fine. Anyone expecting a more luxurious holiday will be disappointed.

Seoyeon

Very nice.. only problem i had was with some of the foods. Some foods were rock solid, like the taco and chicken was hard to digest. Location - Nice, but far from airport. A beach is not to far and i enjoyed swimming with my kids and husband. Rooms - Nice, but tv remote didn’t work, so I had to use my child’s. Staff - very rude..they shouted at me for using a towel and kicked me out. NEVER COME HERE!! They are very rude to their customers. Overall, 2 is the best id give.

Nic Phillips (Kleos)

So I'm going to give this hotel 3 stars because that's more realistic than a 5 star hotel as claimed. Location: The location is ok, there is plenty to do if you want to jump in a taxi and head into the town center otherwise there is very little to do. During my time there it was a little windy so the sea was flat out dangerous. It is a stoney beach with rocky entrance to the sea which means in rough weather you're just going to be thrown about. There is a small pier for access but in windy weather that's just as dangerous. Service: The staff were lovely they are generally friendly and helpful and we never had any issues. I can understand that sometimes they would be a bit dismissive and I'll get into that later. Rooms: Typical 3 star hotel rooms. Nothing special however the bed was atrocious. Mattress was rock hard and uncomfortable. We had a jacuzzi bath on the balcony but when we enquired about it we were just told simply that it did not work. The shower was fantastic with great water pressure. AC was great and worked well but only when you're in the room so most of the time you're coming back to a oven that took an hour or so to cool down. Pool: The pool is large although not very deep, there are 2 other pools one being a toddler splash pool and the other has a water slide leading to it. The two smaller pools mostly attract the kids so the main pool is reasonably free from kids. There is absolutely no where near enough sunbeds for all the guests and if you come down at breakfast for 7 then all the sun beds will already have been taken. Food: One of the biggest talking points. To put it bluntly, the food is not of a great quality, it's not the worst either but if someone is going to there with a penchant for English food, don't bother unless you like chips. Food appears to be more catered towards Eastern European countries. If you're brave there are lots of different flavours! When the restaurant opens the queues for food are terrible, we just went later. There seemed to be plenty of food and generally they hadn't run out of anything. The guests: This was the worst aspect of the holiday for me and it's not the hotels fault but the clientele that it attracts. Rude, noisy, self entitled. There are many ways to describe most of the people we encountered and none of them are nice. They treat other guests like dirt and speak to the staff like they are animals. It wasn't a nice experience. Summary: We enjoyed our holidays, would we go back to the hotel? No. My partner couldn't eat most of the food. I didn't enjoy watching staff treated so badly but the biggest deal breaker is the bed. You want to be comfortable when away from home and we simply weren't. Would we go back to the region? Certainly, it's beautiful and with the right hotel and maybe a sandy beach it would have been unbeatable.

pauly- B

Literally the worst place I’ve ever stayed in! Don’t know where to star. Sewage leaking into the room and trying there best not to move our room! Staff harassing young girls ages 13&14 for their instagrams Food awful and when ordering staff actually added their own food on and told us to pay for! Then continued to kick off when saying we wouldn’t pay for their lunch Staff would not help at all with anything. Gave half of our family food poisoning Staff constantly ask for money! Awful experience literally terrible place stay well clear and just book somewhere that isn’t here!

Ilgiz Abaidullin

Do not book this hotel through tour operators. Upon arrival in Turkey, they will simply inform you that this hotel is overbooked and offer a “better” alternative within this hotel chain. However, the so-called "better" option only looks good on paper. In reality, it will be a complete nightmare. If you find yourself in this situation, send an official complaint immediately about the overbooked hotel. The level of service, cleanliness, and overall experience provided by this hotel chain is far below expectations. Save yourself the stress and disappointment—do not trust this hotel chain! Response to the hotel’s reply: Dear Hotel Management, please review my comment again carefully. I did not state that I stayed at Labranda Alantur Resort. My intention is to warn others about the overbooking issues at your hotel. If anyone experiences this, I urge them to immediately file a claim and request a refund.

Stacey Wendrenski

Amazing hotel. The animation team and all the staff are so friendly. I came here as a single mum with 2 children aged 5 and 12 and everyone couldn’t have made it more special, the hotel is a good size with everything you need. Everything is in a small space which makes it great for children. Thank you for making us so welcome ❤️

R L

This hotel was lovely!! I have just returned from a 10 day stay and had a great time. The hotel itself is very big including a spa(had an amazing massage) a shop, market, hairdressers and doctor all on site. The hotel is also on the beach with free sunbeds. There are 2 pools and 2 children’s pools, however water is FREEZING. The waiters were very friendly. The food was very nice, some things ie the desserts were the same every day but always a variety. Rooms were cleaned and fresh towels every single day. Fridges in restaurant filled with bottles of water so you never need to buy any. I would say the location isn’t great, not much within walking distance, however there is a bus stop across the road into Alanya Centre for 28 Lira (64p) I would definitely recommend

Andreea Bucur

The hotel is very beautiful, well-maintained, the rooms are cleaned every day, the food is very good, and the staff is extremely kind, helpful, and attentive to the needs of the guests. Additionally, the atmosphere is really cool, the entertainment team is made up of amazing people, Emir and Emre are part of this staff and were attentive to our needs, extremely friendly, and communicative, and they created a lively atmosphere every day, organizing various activities. You won’t have time to get bored. The hotel is by the sea, which gives you the opportunity to enjoy both the pool and the sea in a relatively short amount of time. In conclusion, I highly recommend this hotel because all the services exceeded expectations.

Andrea Menšová

Staff was really nice. I hurt my knee and they were very caring. Very helpful. Food was OK, could be better. The room was cleaned every day. We had a Superior room at the top, so the view was nice. The sea was not that good; there were big waves every day. Not good for swimming or for relaxing.

Tasha Booker

Arrived at 12am and reception was very welcoming and offered to order us pizza due to being so late. Arrived in the rooms and fresh sheets and clean room. Food was fresh and plenty of through out each meal. The food did start to get boring as after 3 days it was repetitive. Not much English food as expected. Pool is clean and water slides are on for about 1 hour 30 mins twice a day. Decor all around hotel could do with a revamp but didn't affect our stay. The let downs of our stay are: Childs play area is broken or over grown and the kids club really needs a upgrade as there is nothing to do for children. The pictures advertised are nothing like what they are now.  There is no night time entertainment. Only vodka and one brand of beer for night time drinks, NO COCKTAILS. There is nothing much around the location do to so you need to drive or get the taxi to different places. Market on site but nothing much bar from drinks, crisps and clothes. There is a market 5 min walk away. Beach is just across the road. Very rocky but still enjoyed the day. Coca cola, fanta, beer, hot drinks and juices through out the day. The gentleman who sorted us out when we arrived was very helpful with booking us a taxi for going into the town and arranging collection too. And ordering us a domino's pizza.  Staff speak simple English but enough to understand you. Time centre is a good day/night which is a 8 min drive and there is loads of shops and bars.  I ended up having to see the Dr in the hotel due to a double ear infection who were really help and wrote a prescription for antibiotics and I went to collect from the pharmacy which is a 8 min taxi drive. 3 of us also ended up with a stomach bug whjch ruined the holiday for 4 days. Taxi drivers are really helpful and will pick you up at your chosen time. Over all we enjoyed our stay in the day around the pool and beach but the night time was very boring and food was repetitive.

Nicoleta RUSU

The food was very good. The animators have good energy and are very responsive.There were activities every night for children and adults. I was impressed of their tricks. The room are not very clean:)

Darin Karwan

The beach was very rocky and was not suitable for swimming if that's what you wanted, wifi wasn't free, the staff were very rude and would immediately try to kick you out of the buffet when it was supposed to close even if you hadn't finished your food, and the toilet in my room smelled horrible.

Alice Kravcune

Part two. Showers don’t drain water, no one is gonna do anything about this. 1. Beach access is HORRIBLE, you cannot get into the sea from the beach, because of horrible conditions of slippery rock under water, and the dock is just super dirty, the sun beds are in awful condition, latter to get into the sea is metal, slippery and super narrow- if you have kids it’s extremely inconvenient. You’ll be better off walking to Dogonay hotel beach, it’s less than a min on the left and get yourself a spot there because you can actually get into water from the shore. Bar like I said is non existent, no kids playground like advertised, no kids club, pretty much there’s nothing to do there. If you need extra blankets they’ll bring it to you 24h later and only because you reminded them. No one talk to anyone at the reception so when you ask them about something- no one ever knows anything. The most useless hotel staff ever. Dirty towels, dirty bed sheets, dirty rooms. And most annoying thing- people are allowed to smoke literally anywhere but inside the lobby. You can be sitting outside and getting breakfast lunch or dinner and people are sitting smoking next to you. In the pool, next to your kids, at the snack area. There’s no designated areas for that. Overall staff- rude as heck. No helpful and that was very disappointing

Barry edmondson

Sitting in our room at nine o clock in the evening after a slap up tea of French fries to go with my four slices of bread and butter for breakfast, listening to the entertainment from the hotel next door and feeling slightly jealous as this place is non existent unless bingo floats your boat,booked an excursion for Thursday and couldn’t go as three family members out of five had the runs and vomiting,the beach is poor the snack bar is filthy the beer is questionable and the soft drinks are not original Fanta or cola cheap versions the food seems to be reguritated every day in a slightly different dubious looking form,the staff are trying there best,the managers couldn’t care less two other English families were called a “problem” to there faces by one manager today,the pools are run down along with the rest of the place, there is nowhere to go to escape unless you travel to Alanya or konakli which are quite close to fare but when you pay for all inclusive why should you have to.If you’re British go elsewhere as they don’t much like us here but they love the Russians and the Russians love the food hence why we are surviving on crisps from the inadequate shop attached to the place,Save you’re money people look elsewhere is my advice

Ross Rayner

Stayed for a week in this hotel in May 2023 Supreme service, excellent location, great , modern rooms, great food. All staff is highly professional and guests oriented. Special gratitude to the receptionist Gulnara. She is multilingual and was very, very helpful. Excellent guest service. Highly recommend this hotel to anyone who values good quality service.

Pavel Kolychev

Food is great, pool is great, animation team is cool, especially Ozi, he is the best. Hotel staff is great. They quickly response to all my requests. Wi-Fi is bad and its paid, so I use my own Internet. Rooms are clean. My reccomendation is to not take room on the ground floor.

Top G

It's not a bad place at all staff was helpful food was decent swimming pool,spa games room everything was spot on

Kristine Donga (Radi)

It’s not bad if you are not picky. Food is ok but almost the same every day. I didn’t like that it takes 20 minutes to walk to the beach. Hotel provides with bus to the beach but I prefer to be independent.

0756981852 Tamas

We have just returned from vacation, I really liked this hotel, it is beautiful, very clean, the rooms are neat, renovated, new furniture, clean bathroom, clean towels in every day, beach towels available, very friendly and helpful staff. The food was very tasty and varied, and here the staff was very attentive to the needs of tourists. I would like to mention Zeynep, our chambermaid, she is very conscientious and friendly

Dobre Radu

We came here for a week as a couple,and we were positively impressed. We don't get why people are giving bad reviews on this hotel. Of course it's not perfect,but it's more than enough for a joyful holiday,and we'll never forget this vacation. Very friendly personnel. Clean rooms,clean pools,very good food and loads of it. Nice and communicative employees. Ramzi,the hotel manager,is a very nice and friendly person,always asked us if everything is ok,and if we feel good. The man responsible for animation,Rico,is also very friendly and kind,and he always gave me a positive vibe and good energy. We will definitely come here again!

Daniel Morais

No one speaks English, rooms are always dirty, manager turned off AC on purpose for people in restaurant to leave. Overall the worst hotel experience I have ever had. Avoid at all costs

Xh Ej

The terrible Hotel in my life What you call yourself a five-star wich 5* u have not 3* its not normal the room has not worked climate and i have reservations others room they give me an other room, And worse, u have reservations ultra all inclusive and u pay the internet(Wi-fi) 🤦‍♂️🤦‍♂️🤦‍♂️ I don’t understand what they think about next and next year’s ?? Did u will haven’t had any turist?? Like this not your image its down 👎👎 u can’t work with people like this we give money and we have nothing for this money 😏😏 Good luck

Samadov Huseyn

when we came to the room, there were stains on the bed and when we came to the turkish bath, they told us to go in as soon as we entered, because according to other people, and in restaurants or somewhere, people are treated badly and the cup was dirty and the toilet too when we said can you clean it they said no we can’t

Nikoleta Cibaku

This is the worst experience ever. This hotel does not deserve a three star rating. If you don’t want to disappoint yourself and your family, never choose to spend your holidays here. Firstly, the boys at the reception were very unhelpful. Only one girl was really friendly and communicative. Secondly, the staff doesn’t speak English only a few people, the girl at the reception, the boy that came to salute for the dinner and the girls at the miniclub. There is a possibility of food but there isn’t any free place to sit. They turned off the air conditioner at the lobby, despite the fact that it was extremely hot and we had to wait for the flight for eight hours there. Especially, we had to wait very long for the lift. To sum up, it’s a waste of money and most importantly you don’t enjoy at all.

hassna bo

Just returned from a week holiday. We loved it, we went with a one year old and had the best time. The food is much choice, my son has allergies and they dealt great with that. Even if you move sunbeds or come later there will always be room. The personal is absolutely lovely! Always cleaning and nice, The beds are rock hard and we didn’t sleep well,

Aleksandra

The hotel was great, with plenty of attractions. There was a lazy river, water slides, themed evenings, and lots of pools, so it never felt crowded. With the sunbeds, it was like everywhere else – people reserved them for the whole week, but we always managed to find something. The staff was friendly. The food wasn’t to my taste, everything seemed to taste the same, but some people liked it. The surrounding area was a bit deserted, except for a few shops where the prices were better than at the bazaar, so I recommend shopping there. The biggest downside was the beach, where someone had poured concrete, ruining its charm. Other than that, it's a great base for trips.

Lynn Gregg

First holiday in Turkey with daughter and family. Fabulous hotel, spotless everywhere, food choices amazing lovely room fun activities, gorgeous weather. Staff were lovely. Can't wait for next visit!

Mr D

Another great 10 days at the Kahya Resort! Lazy river, slides, foam parties, extreme sports show, fantastic food and a Oktoberfest! Absolutely brilliant! Great for both adults and children, with hair salon, supermarket and clothing (to name a few facilities) onsite! Staff are wonderful and work all day long to bring service with a smile. See you in 2025!

Karolina Ordon

This is a very good hotel! The food was always fresh (however after a week of stay it was quite repetitive), the Reception was helpful, Animators were doing a great job, Restaurant crew and Bartenders were always helpful, and the pool was great. There are slides, lazy river etc Snack bar at the pool is serving mostly nuggets, onion rings, chips, so if you see reviews saying it's the only good food in Kahya, it means that the person likes processed products over regular food. SPA is very nice, if you want to get hammam you won't be disappointed. Fresh beach towels daily. The rooms were cleaned daily, AC was working fine. Beds were not too hard, seen some reviews they're bad quality and I wouldn't agree. If you are thinking about choosing to Kahya for your stay, I think it's a good choice 😊 However, be prepared drinks served in lobby bars are rather low in alcohol, you need to pay additionally for better drinks in disco for example. Good quality ice cream, better fruit etc are charged extra, so if you're going with children, prepare to spend more money there. The only downsides I noticed were the beach and the smell near the pool bar sometimes. If you want to access the beach freely, you need special shoes. It's quite rocky and there's some concrete there.

Tadej Mayer

It's not a 5 star hotel by European standards but that's not what I expected. It was an enjoyable week, the beach was nice, good food for a mass tourism hotel and two pools to choose from. I think you get a lot for the price and wold recommend it

Romina Mir

The animation team is the best. Especially Beste, she is a very energetic and authentic animator. She completes all of her tasks perfectly with a lot of enthusiasm and is over all very reliable. She is able to work with all kinds of people and is always making sure that every client has the best experience possible.

Romi

Beste is the best animator by far. She is able to manage every kind of tasks. It doesn‘t matter if it‘s yoga, zumba or water gym she does everything in an amazing way. She is always smiling, very active and is all in all a fantastic person to talk to.

Nikolai Berdunov

Very bad experience with excursions: - Hamam: 30min drive one way doesn’t worth of 15 min hamam + 15 min massage - Ormana tour: you spend 5h in the bus, the rest is 20min for old house (nice), 10 min boating in the cave, lunch below average. Rest of the time you wonder in your own. - Alania tour: not done yet, but tied to cancel 1 place due to old lady sickness they asked the proof from doctor. Outrageous 😡

Marek Z

Great animations and animation crew, especially Chico Kaan (the Tarzan boy ! :D) Room - A/C worked only 1h and after that it goes OFF Mode. Told reception to fix it 2 Times but nothing happend... shame there was no body lotion in room what is standard in 5* hotels. Food tasty but not much to choose and quite the same every day. At lunch b-mars could be fulfilled instead closed and empty. Alcohol - great and 24h. Pizza best i have ever eaten in Turkey.

Paolo Zennaro

I stayed at the Royal Garden Select & Suite Hotel for a week. The hotel is very large, the rooms are large, spacious and well furnished. The room and common facilities are cleaned daily. The staff has always been very friendly and helpful, especially the bartenders who work at the pool bar. The two restaurants are also excellent and offer a varied amount of dishes. The hotel beach is clean and can be easily reached on foot. For a relaxing holiday I recommend this hotel.

Dorota Zagaja

We are staying at the hotel now. In my opinion the hotel is 3/5. Beautiful, clean and renovated place but…. The food is not good. The fries are dry and often hard. Spaghetti and "pizza"is strange. Sweet snacks on a breakfast are dry. Every day is the same on breakfast. Once time was seafood, today was turkish night- the worst dinner. I had on a plate a raw meat. The plus side is a wide choose of fruits. So.. My children want to eat only fruits and bread. But they don't want to eat something more. Water to drink is only from distribute. Everything is really cold. Cola - i think that it is mixed with water. Swimming pool with slides for kids- third day i feel much sand with gravel. None cleans swimming pool? Lifeguards don’t care, because they are often sit with phones and talk with other people.

Antoinette Martin

Lovely stay at hotel Beach was a little bit dusty, not the usual type of sand. Also quite rocky. Food and drinks are nice, a good time had by all. 24 hour restaurant which serves drinks as well was well received. Shops nearby and across the rd. Also a shopping mall close by. 4 stars for location as it's a long drive from Antalya airport but we had a great transfer with a big TV in there!

Tania Falendysh

Great marketing and low quality onsite. Disadvantages: - rooms are pretty worn out. Old rusty plumbing. - food is monotonous and cheap (especially sausages). The worst was the breakfast - if you are a keto/Paleo type and cannot eat eggs everyday you will be doomed. - Italian and Chinese a-la-carte restaurants are almost impossible to book. They would refer to the special hotel concept, but it doesn't work. - some personnel might be rude. We came later to the Wave Turkish restaurant, but within regular working schedule. We had an hour and 20 minutes for the dinner. The waiters were angry with us. They served starters and main dishes simultaneously and in 15 minutes asked if we were done! They wanted to leave earlier and created an intense atmosphere to get rid of us. - There is no thermometer in a five star hotel. My kid got a running nose and felt sick late evening. I approached reception at midnight for the thermometer or nasal spray. They only had plasters :( - Shows were low-quality, too, though I liked the animation team (mainly students including from other countries) - Underwater rocks - Beach bars were super dirty, glasses at the lobby hotel were dirty, too. - Overpriced spa center. If you want a massage it's better to visit the spa across the road. - No juices, nectar only. Low-quality wine of one type Advantages: - Good place to take pictures - The bubble show was fun - Cleaning room service was good and worked hard to change bed sheets every day - Hotel protects caretas (big turtles' eggs) on the beach - Reception quickly fixes issues like lack of shampoo or broken door handle - Good size aquapark

M Wu

Overall great Hotel,clean,private entry to the beach.if you traveling with kids is good to . Location great so close to local shops and restaurants just accros the main road 2 shopping malls and massive bazar if u walk 20min you will find yourself in a nice local area with great tasty food, and friendly ppl. I gave this hotel 4 stars only because food was horrible,please provide better quality food, it is Turkey country known by great tasty food,my and my familly did not have that experience, we ended up eating in town.

Mariusz Tylko

Hotel is situated close to the beach, there is underground passage. The rooms are clean and functional. The employees of hotel are helpful and nice. The food could be better but don't get me wrong the food is good and lot of choices. The drinks in the bar were original in all inclusive offer. The location is weak, the nearest city is about 15 minutes by car. The animations in the night were fantastic, we saw the gymnastics, strong man, laser show, synchronical swimming and many more. That was the most advantage of the hotel. Guests from Turkey (the most), Germany, Poland, Ukraine, Russia (a little).

Little D Training

The rooms aren't the cleanest, really could do with a deep clean. The food was cold most of the time, and the chips were always uncooked. But a good variety, although don't expect home comforts (nor should you). I ordered the same drink but had 5 different variations. I think the bar staff just make up the cocktails. The pool was clean. Most of the staff were pleasant to deal with. Ali in the animation team is a really good guy, and does his best throughout the day. The beach isn't sandy, but that's not the fault of the hotel, that's nature. Loved the resident cats. Check the beach snack bar, it's not always the same food as the pool snack bar. Check out the Hokka bar, yes it's not included but the cocktails are amazing as is the guy that works there. Yes it's in the middle of nowhere, but then you should already know that by researching the hotel. Spent most of my 10 days lounging around the pool and would recommend this hotel.

Youssef El

All these other reviews are a lie!! I have only been here for 2 days and everything is perfect. Let’s start off with a very warm welcoming as you enter to check in. Very friendly and funny! The rooms are great with air conditioning and spacious. Toilets are also good as well well!! The food so far is amazing and cannot complain at all. The pool is clean and only good vibes only. This place Is mainly for families I would say. If you’re looking for shops or restaurants nearby they are about 10-15 minutes away by car.

Tomas Jochmann

It is not worth to go here. I would consider this as a 3 star hotel, not a 5 star. I was there with a friend, so for our needs it was OK, but I would not go here with the family. I would definitively try different hotels. Beach was with small rocks which is difficult to walk on and there is not enough sunbeds for guests. Hotel would really need a reconstruction and better cleaning. Some parts like bars and stairs were smelly a little. Food selection was smaller than in other hotels I have been, but still OK. Taste was not good at all. I did not try anything where I would say this was good.

Terry Finn

We turn up on the 3rd October 2024. Before we could get a room we got kicked it to the Dinner room. All the food was Cold like Ice not a lot off food on offer. They say they have English food but nothing at all for the English it's all Russian German and all them kind off people that dont understand anything you say to them very rude and not nice people. Cat are running around the restaurant and in the kitchen and shitting everywhere. The Hotel reception floors and landings are filthy. The room's dont get cleaned by the cleaners and till you complain to the receptionist. The pictures on the brochure on not what you actually see when you come. You are not in the Hart off everything. To get anywhere it takes up to an hour or so by taxi. This Hotel should not be a 5 star it's not even a 1 star. No entertainment really it's all in Turkish. The best thing is the swimming pool and that is it. If you want to come and lose weight this is the place to come If you are on a budget this is the place for you.

Pouria Moshgani

We had a wonderful vacation at this all inclusive hotel, which also had a private beach. The hotel staff was very friendly and welcoming, the hotel had two swimming pools with various water slides, the buffet had all sorts of delicious food of outstandig quality. In addition, this hotel has very good photographers, who took amazing pictures of my family and I, with their own brought parrots and lizards, beside the beach and pool, which form very good memories. On my last day, I felt I was really going to miss this place. Thank you Grand Kaptan Hotel.

Katarzyna Maron

The hotel itself is OK, bartenders, waiters are friendly,food is good . However, the general look is old and some areas not well maintained - like children's mini club and slides. Water in swimming pool during our stay was 16-18 degrees, barely anyone was swimming. Huge advantage is access to beach with clean,warm water, nice and friendly beach restaurant which was our most pleasant surprise. Greets for Moustafa;) The biggest minus for us was co-operation of Grand Kaptan with Holiday Expert. They are holidays representatives selling deals that don't exist, their opinion on google is 1,6 it's a shame we only checked it afterwards. They lie, they don't refund even after not providing what was promised and timely cancelation (due to not providing agreed service in Grand Hamam Alanya which is also cheats on customers) they use word tricks to sell under pressure and when troubles or complaints appear - they avoid responsibility. Grand Kaptan, please check who do you let into your hotel (holiday Expert representative) because they are influencing the atmosphere and opinion about the hotel in a very negative way. One more remark - capacity of a'la carte restaurant is not enough for all guests, even at the end of the season.

claudia Constantin

An old 2.5-star hotel.On the 1st floor, some of the rooms have an awful smell of old furniture. It is not suitable for people with allergies. Same plain food every day, canteen type food. Very limited range of drinks. Plastic plates and glasses are used outside the main restaurant. There is no air conditioning in the halls and in the main restaurant. The pictures on the site have almost nothing to do with reality.The only nice place is where they make Pita .

Simona Šimėnė

It was our first time at all inclusive hotel, never experienced it before and it did disappoint us. Starting from it was our honeymoon and reception ignored it, but never mind. We came checked in, the hotel doesn’t have free wifi for their guests, the only free wifi was in the lobby. If you want it in your room or text to the pool or anywhere else around hotel territory it costs 15€ for one device . So we had to pay 30€ for one week wifi which had poor connection. There is other “fancy” restaurant at the hotel and you as all inclusive guests can only go there for free one time and book it early, but they already didn’t have availability. If you want anything more to do in hotel you have to pay extra. The food! If you don’t eat meat or lactose or even gluten don’t go there because you will have nothing to eat. There was vegetable options but even there was some meat bits. They only have few options for cocktails and they really don’t know how to make them, they are even really strong or like juice. A lot of sunbeds are broken so you can only stay in laying position. As in other review says there is no healthy option between 14-19h dinner is at 19h that is really late. The room was old, firs night we shared one single blanket, we asked for extra and they forgot about it at the first time. When we checked out reception didn’t even ask “how was your stay?” So here you go now you got a review and I think you will not change a thing about it. So for all people who planning to stay at all inclusive do not go to Kaptan Grand hotel!

Sharon Louch

Stayed here for 3 nights, basic all inclusive, room cleaning is virtually non existent and when they do come in they take all the towels, flannels away and don’t replace them, they leave the bins in the room full so everything is now overflowing as there is no where else to but rubbish, do not get no coffee in the rooms and it doesn’t matter if you complain to reception they just don’t care they say there is nothing they can do and they are minor issues. Health and safety in some parts of the hotel is shocking they have dark ramps everywhere and in the dark you can not see them as they are not highlighted while we was there 5 people tripped over the ramp in the moon bar and 1 poor lady had her toenail ripped out and had to go to the doctors and had to pay 300 euros to have the nail sorted out!, and again the hotel just doesn’t care and shrugs their shoulders. Entertainment all I can say is what entertainment??

Mohomed Choksi

Location - close to the beach( 3 minutes walk), but not on the beach. This is readon Cleanliness - very clean hotel. no issues whatsoever. Room Cleaning - excellent. Sedat Akil was outstanding. Restaurant Waiters - helpful and efficient. Food - wide variety of foods available at every meal. Food was well prepared, and I always found something to my liking. Minus points - external grounds (Gardens) are very small in area. As a result, the outside swimming pool is relatively small in size. Reception Staff could be more helpful with regard to advising how to use local transport.

Hanna Asipenka

Stayed at the hotel 13.06-23.06.2024 1. Location. The hotel is not on the first line. To get to the sea, you need to walk for about 10 minutes at a brisk pace and climb some stairs. There was a shuttle from the hotel to the beach, but it operated very rarely, so we didn’t use it during our stay. 2. Sea. The entrance to the sea is covered with slippery stones, making it dangerous to walk in. Even if you manage to enter carefully, you have to wade quite a distance before the water is deeper than your knees. 3. Beach. Sun loungers and umbrellas are included in the hotel’s price, but the lack of control over smoking on the beach made it impossible to enjoy. Towels were provided in the spa area, but they were usually thin and worn out, making it unpleasant to use them. 4. Pier. The hotel pier was open from 7 AM to 7 PM, but there were almost never any free spots. Guests would leave their towels on the loungers, so even when they weren’t there, it was impossible to use them. This should definitely be managed by hotel staff. 5. Room. The furniture was old, and the lighting in the bathroom and shower was poor. The glass doors in the toilet and shower were uncomfortable and impractical; I can’t imagine who would find that appealing. Towels were worn out, there were stains on the bedding, and no slippers were provided. As for toiletries, only soap, shower gel, and shampoo were available. Upon arrival, the bottles were half-empty, and when they ran out, they weren’t replenished, so we had to request more shower gel. 6. Spa. The spa service was overly pushy in the first few days, making us feel uncomfortable. However, since we had planned to spend time in the spa, we eventually used their services. The hammam and Thai massage were great, and we also enjoyed the steaming areas and a small relaxation zone. Unfortunately, by the end of our stay, only one sauna was operational. 7.. Entertainment. During our stay, we didn’t notice any interesting entertainment options. We used services from a tour operator, but it wasn’t affiliated with the hotel. 8. Staff. The staff seemed distant and uninterested in helping guests. Our request to be notified when our parents, who had no way to contact us, arrived, was completely ignored. Additionally, it seemed that the staff mainly catered to German-speaking tourists, and it was difficult to get information in English. 9. Alcohol. We had an ultra all-inclusive package, but only local alcohol was available to us. There were just 3-5 cocktails on the menu, and the ones we tried tasted awful. 10. Food. The food was very repetitive. The dishes under the signs didn’t always match the descriptions, and the recipes for soups and other meals were quite strange. The desserts all tasted the same and weren’t of good quality. Yogurts at breakfast were left out in the dining area without refrigeration for long periods. The freshness of many items was questionable at best, with salads and cold cuts often dry and stale. Fruits seemed poorly washed. The waffles were delicious, but they were only available for a short window of about two hours. Ice cream was available near the beach, but it was often melted inside. 11. Food Poisoning. I suffered severe food poisoning on the last day of our trip, with all the typical symptoms. I felt very unwell on the day of our flight as well. This was our first vacation in Turkey, and we’re unlikely to choose this destination again for a long time.

Uğur Yıldızlı

Staff at hotel are very friendly, professional and helpful they kept checking if we need anything or we have any issue. Beach was safe to swim.Rooms and all facilities especially pools were always clean. Daily events and beach volley every day, we never got bored. I also found this hotel by recommendation. Great choice for vacations.

Eda Tirpan

This is the second time we visit this hotel. Nice public areas per usual. This time we unfortunately thought the cleaning was insufficient/bad. We would like to give extra credit to certain people at the hotel who made our experience much better. Filiz at the lobby bar should get a promotion!!! She was at the hotel during both of our stays and she should definitely be the main manager at the lobby bar. She provides absolutely incredible service and is truly a wonderful person. We were happy to see here every day when she worked there. We also want to pay tribute to the waiter Aykut (tall man from the restaurant) who was the best waiter in the whole hotel. You notice that he is a good man, incredibly service-oriented, pleasant and respectful towards all guests. Give him a promotion!

Chanté

Lovely service and very welcoming. Good food selection. I also like the activities they do in the pool each day. I really recommend coming here. The view of the hotel is stunning. Entertainment is good but somedays not as engaging as others. Good selection of shops in the hotel & love the golf cart ride to the beach so you don’t have to walk (even though it’s only 5mins away). Most staff are friendly and fun and make the effort to make conversation.

kale jaff

Where do I begin? Our first impression of the hotel was nice then got ruined by the blunt and unhelpful receptionist. We were 3 families The rooms were so dirty and old, we had no pillows or blankets on the bed. The room smelt of rotten egg and the smell would not go. The hotel is old and damp and has a bad drainage smell. The restaurants are very, very dirty, full of flies. the whole place is a shambles. The pool was full of hair The restaurant is filthy!!! Seats are torn and flies everywhere. Food is disgustingly The amount of rude behaviour we encountered from every member of staff in the hotel is crazy. I can’t name everything and every situation but it’s one of the worst hotels I’ve stayed in and it is not a five star hotel. I’ve never ever stayed in a place where people are so rude and absolutely don’t care about their customers satisfaction. The biggest mistake we made was booking this hotel I have said this to anyone I know don’t go there, to manger if you ever have time to red these you should be shamed by what kind of person and service you provide look after rudeness staff 🤢🤢🤢 if this hotel was located in any where in Europe I would call the police but there is no rule in turkey you are backing your people only 🤮🤮🤮🤮🤮🤮🤮

Maria Kostova

We initially came to Hotel Alan Xafira for a week and subsequently extended for three more weeks! The hotel is located in an excellent part of Alanya amidst the magnificent beaches and serene sea side, offering a mixture of leisure, entertainment, relaxation and outdoor activities. The Reception personnel was very knowledgeable and immediately assisted us in English. Consequently, the hotel services were executed in a timely, professional and with a positive attitude manner. The excellent climate combined with a variety of Turkish and international cuisine, the pool surroundings, garden options and the entertainment scene contributed to us having a very fulfilling, unique and unforgettable experience ! Furthermore, the hotel offers a series of options for guests during their stay including day city trips, outdoor activities and amphitheatre events. I am very pleased with the stay in this hotel!

Emre Hasani

The hotel and rooms were good. Very few choices to eat and some foods had no taste in them. Very dissapointed in drinks… they were the lowest quality and we had to wait in lines for long time every time we wanted something. Shower water was so bad one night it was all yellow, the beach was very bad and full of rocks I suggest you only use the pool that was very good. Also what made our stay at the hotel great was the animation team they made sure we were never bored, with the pool games and parties so if I would ever think of going back there again , it would be only because of them .

Joanna K

I have a wonderful stay at this hotel. The service is excellent, with staff always friendly and attentive to our needs. The food is delicious, offering a variety of dishes to satisfy any taste. The hotel have a great atmosphere, and everything from the rooms to the facilities is well-maintained and enjoyable. I highly recommend this hotel for anyone looking for a peaceful and pleasant stay.

Anne Marie Bonnar

Avoid this at all costs food is disgusting and we are not fussy eaters at all. Lifts are always broken leaving disabled people stranded rooms are not cleaned properly and fridge does not work even tho reported. The music played until midnight is horrendous and not geared to brittiah at all. Only good thing was water slides but u can get these anywhere but food is massive let down and a fight to get food or a table cleaned and can't even get a seat as tables all dirty. Been to better 1 star and 2 star

Natália Ondrášková

The service was very nice and friendly. The cleaners were also great and always smiling. Well, as for the program, unfortunately it was very boring. For us the animators were the weakest part of the hotel. In other hotels, there was constant music and activities, and Hane Garden was already quiet at 11pm. We had the most fun with the waiters, they always tried to joke around and made our stay pleasant. Otherwise we would be really bored the whole time. Food was nice but I would appreciate more pasta and sea food. The breakfast were slightly weaker. But dinners and lunches were good. Sunbeds around the pool were always full so we had to woke up early to "reserve" some. That was really annoying to be honest. The location of the hotel is great and it's close to the beach and bazar as well. The hotel is more family friendly.

Boris Aleksiev

Very close to the beach, close to the mall, great outside pools. Great animators, speaking mostly German. Inside pool was not hot enough (in December)

Bjorn Wezendonk

Just the best hotel I come ther over more then 16 times End i whil keep komming there😊

Hans Lemmen

pool close at 6pm, not allowed to sit on sunbed anymore. waterslide close at 4 pm... No cola, fanta,...before 10am The fitness is outdated, 6 dumbells, walking belts are not working... More 3 star rating instead of 4 stars People are friendly, helpfull. Food is normal, not special.

Attila Deak

Do not go here if you can not speak German. You will be ignored and staff will be rude. Food is ok but the rest just a big chaos. They have many rules but they are ignoring evertyhing.

Janusz Bogacz

I regret to say that the hotel is not worth even 3 stars. Let me start with the arrival: when we arrived at the hotel at night, the hotel interior was lit only with a pale light indicating deep savings in electricity. The reception staff was unpleasant and downright disgusted by the arrival of guests. At first glance, the room seemed fine, but it was enough to lie down in bed to find that there was sand in the bedding, which allowed us to assume that the bedding had not been replaced, only adjusted on the bed. The bathroom probably never belonged to a 5-star hotel, even right after the hotel was built. Cleaning the room only consisted of adjusting the bedding and changing the towels. Unfortunately, the hotel staff did not come up with the idea of ​​replenishing the shower gel or hand soap. I have no major complaints about the amount of food available, although its quality could be better. The cutlery and plates do not deserve even the lowest rating. Only one bar available by the pool in the hotel. The lobby bar and the beach bar are unavailable. All inclusive is an unknown expression in this hotel. The bar only serves alcohol in combination with Coca-Cola or Sprite. Any other combination (here called a cocktail) requires an additional fee of 5 euros each time. Juices squeezed on site cost 2 euros for a small cup. In general, I do not recommend this hotel to anyone, even if it is at a very good price.

Armin Kustura

This hotel is faaaaaar away from 5* hotel. For sure only 3+* or 4*. Location is wrong for resort. There is no beach Inside complex. Rooms are good, clean, but not as you expect for 5* hotel. Receptionist is confused, and his host (older guy) is trying to fix all mistakes. Good work! WiFi connection is good only in lobby, in rooms poor and unstable. Aircondition system is good.

Srdjan Subotic

Food is limited, limited offer, amount is unlimited. 15 people stomach issues and poisoning but its all ower hotels in reagion. Nobody speaks English, or bear minimum (except 1 guy). Rooms are nice and clean. Food is the same every day, just a bit different. No Turskish food for which u travel to taste, poor offer in this hotel, sweets are bad and not tasty not original Turskihs sweets. No lunch packet that u pay for and they have to give you on day of departure. They have restoran for a la carte dinner that u payed for, but wont give You, saying they need 14 people interested... Drinks are from same plastc cups which r reused all the time, Efes beer not that good and pepsi etc... Pool is warm and nobody takes care if it, meaning horibble Germans spill drinks in the pool and swim with drinks in pool. Nobody on the pool to tell Germans what is normal behaviour what is not when you are with other human beings. Evoid pool if you can, its 2 hot, no managar or person to take care of things etc. Beach is ok, it could and has to be cleaner. Bar on the beach is better and food is better then in hotel. The blond guy who is working for hotel and throwing parties in the evening is cool and tip him if u can. My man speaks multiple languages. Water on sea is hips high for first 50m when u get in and really warm. All in all its a 3 star hotel at best. Traffic around city is horrible, dont drive. Shuttle for beach is good and driges every few minutes.

Abrar Hussain

Not a bad hotel, rooms are very nice but the hotel is small and food choices are limited but of good quality. Only one outdoor pool and very small indoor pool not heated. Beach bar serves nice food. Mini bar only has water. This hotel is nothing like the 5 star ultra all inclusive hotels more a 3.5 star

paul Harding

Very poor service not a good place if you don't speak German no English speaking staff no information given out to you keep running out of stuff no sugar free drinks apart from Pepsi max which they run out off nearly every day poorly run food is OK staff can be grumpy but the hotel is nice looks good.

Kiran Lally

The hotel is lovely. However, some of the staff are rude and very unhelpful, especially the lady on main reception. The lady Zahra on the guest reception is absolutely amazing, though. The food at the buffet is more or less the same every day, and they do nothing for kids other than chips. I had booked a family suit but was given a standard room in a different building to the main hotel and struggled with my baby twins coming to the main hotel every morning. I had to pay extra to move to the main hotel and into a family room because the manager was adamant. I didn’t book a family room to begin with even though I showed my booking details. I managed to haggle the room price down from 120 euro to 70. The guys from the spa follow you around trying to sell you the massage services. The guys on the bar are very friendly and we're always happy to serve our drinks. The pools are clean and well looked after but they do close the pools at 18:30 which I thought was too early. Overall we did enjoy our holiday but if we didn't have the above issues it would have been even better.

Pawel Lang

The apartment we received, in the main hotel was very used and in a poor state. The view from the balcony paid for inconvenience. Our children got room in a new small hotel in the resort which had its own swimming pool, bar - this was fantastic. Main swimming pools are nice. Food is good and changes little from day to day. Waterslides are super. Drinks vary, depending on how tired bartenders are ;-) Communication by resort shuttles works very well. The people working in the hotel are nice and helpful. We are generally satisfied and recommend this place!

sarah boo

Overall fabulous stay here. The bar manager, bar staff and buffet staff were amazing. If it wasnt for them, my score would be 2 for service.They made us feel so welcome and literally did so much for us. The reception staff require some training on customer services. We were put in the wrong room as they had double booked us. We had no apology or offer of compensation. We were basically just told to put up with it. The room we were put in for the night had no bed linin, the air conditioning didn't work and nor did the key card reader. When we eventually got to our room it was nice. Little dated but clean and comfortable. The jacuzzi was lovely and the views were stunning. Sadly our room wasn't made up every day and when it was made up, dishes were not removed and coffees etc not replaced. The towels are in the spa area. We ended up keeping the same ones as each time you went down they tried to sell us a massage. It was a little off putting. The location was a little isolated and not really great if you like a little strip to have a wander down in the evening. I would say this hotel is best suited to couples and to parents with really young children or with older teens who are happy to just be by the pool all day. If you like to go out of the complex I would advise looking elsewhere.

Kieran Broughan

Stayed here with my family which they was 10 of us. Pools was great & cleaned well. Food was average which we all agreed. Staff very rude, moody & not helpful. When we arrived at early hours in the morning rude attitude & didn't even show us to our room just gave us a map! Security ruined our holiday picking on our kids & kept interrupting our night which after we complained to the manager he left us alone after. Water park was great & only a 5 min walk away. Starbucks was a nice addition for a iced latte. Elevators never worked & inside needs a lot of work doing. Aircon was not good & broke twice while we was there which first time the reason it broke it because the grill was caked in dust. Overall we wouldn't come back & didn't have the best experience there & wouldn't recommend to anyone.

Arjan Peters

First of all I'd like to thank all the staff and employees. We have a great time here. You guys made our holiday really nice. Second of all. I saw some reviews which said the hotel was pretty outdated. This is not true. It's looks modern, clean and even though the hotel was build around 2012 next to the sea, it still looks decent. Alright next up the review: ROOMS: are clean. We have the suit. We booked for a normal room, but we got an upgrade. So that was pretty nice. Didn't have to pay extra or whatsoever. We got airco, dishwasher, kitchen and also a washing machine. Which is pretty nice. Only thing is that springs of the matress comes a bit thru. So the first night I didn't really notice, but after a few nights our backs start to hurt really bad. We put some extra blackets on the matress to avoid this. FOOD: the food is okay. In my opinion the chicken is sometimes a bit overcooked. There's a lot of variety to choose from. Breakfast, lunch and dinner is always decent for a all inclusive hotel. ENTERTAINMENT AND SWIMMINGPOOLS: Entertainment is great. Great shows and also the swimming pools are REALLY clean. The people who work here are working really hard and will do everything in their power to give you an unforgettable holiday. It's actually too much to write about haha. They even take care of the cats which live here. THEY GOT A CATHOUSE!! WiFi is available everywhere in the hotel and also at the swimming pool. WiFi is really strong and I can actually play games on my phone which need a real consistent and stable network. The hotel provides free shuttles to and from the beach. Shuttles to and from alanya are available for €3, $3 or 100 lira. Every hour a shuttle will leave. ----------------------------------------- -WITH ALL THIS COMES ALSO A FEW (SMALL) DOWNSIDES.- There's no atm available in or around the hotel. You gotta take the shuttle bus to the beach and then walk for 10 minutes to get to an atm. The grocery market in the hotel is SUPER expensive. The restaurant where they provide breakfast, lunch and dinner can be really full of people at peak times. There's limited space and tables so you gotta choose the moment when you're going to eat. Which is pretty logical. We have so much fun and have a super relaxing holiday. I love the people and we will definitely come back next year.

Brenda Higgins

Just had a lovely holiday with family at this hotel. First mention should be the AMAZING staff, they are really hard working, polite and very friendly. They do everything they can to ensure you have a great holiday and that includes every single one of them no matter what their job is. The rooms are very large and comfortable, we had a beautiful pool and sea view with a kettle and fridge in our room. The food was always delicious with plenty of choices and was of a very high standard. Enjoyed sitting at the pool bar and eating at the street food area, also spending time at the island bar and beach during the day. Last thing to mention the hotel was spotless, thanks for a really great stay to all of the staff and l hope you all get a pay rise because you deserve it

Claire Pearson

We absolutely loved this hotel, had everything you need on site, and was close to a shopping centre and pub (if you wanted to have a walk). The service was brilliant, rooms cleaned every day, plenty of places to eat, and food was lovely and cooked in front of you. Bar service was great with plenty to choose from. The staff are friendly and helpful, even tho they didn't speak much english they tried to understand. The pools are clean and had lifeguards, great for kids with the splash zone.

Monsur Hussain

I've been there 3 times. This time I experienced the bad experience, room beds where like sleeping on springs no iron plus most things were closed as of end of season. But overall was good my child loved it and the food was OK..

Fiona MacCormick

Beautiful hotel! All the staff very nice and accommodating! The place was spotless everywhere! The only slight downfall was the food as it was out with the season time so most of it was cold but I can't fault anything else in the hotel it was beautiful!!

Chris Price

Its a bit of trek from Antalya airport, we got a private transfer and it was an hour and 40 mins. On entry this place is very impressive, the hotel is huge with very good and modern decor. We got upgraded to a family suite when checking in and was taken up to the room. The room was huge, we had to request another bed however as there was only 4 beds including a double but there was 6 of us, but it wasn't a problem and the staff brought a bed up within minutes. We went down to the restaurant for something to eat. It was like a stampede, just no order whatsoever, people queuing for food only for other people to go up and fill their plate. The food overall was edible but if I had to score it out of 5, it would get a 2 and that's because I am feeling generous. I avoided breakfast completely, no sausages, no bacon, more of a continental breakfast. Anyways back to the room, the room was ok, for a 5 star hotel I would've expected better. The view was excellent though. Our fridge was replenished every day with water, pepsi and fanta. I can't fault the service whatsoever, the staff were brilliant. Restuarants - Main buffet restuarant is on the bottom floor (Z) open for breakfast and tea. Whilst this is open, burgerland is shut. To book the a la carte restuarants, you need to book the day before you plan to go at the guest relation office, however you can only book these between 9-11am. Get there well before 9, I waited 50 minutes in a queue to book the Italian to be told it was fully booked, ended up going to the steakhouse, which was ok, nothing to write home about. During the day there are street food places to eat from which aren't too bad. Pool areas - The slides and pools are brilliant, something there for everyone, the kids loved the slides. Around the pools, it was like walking on ice, they have these blue mats around the slide pools but the mats tear your feet apart. I ended up with cuts on my feet, it was like walking on the bottom of a bottle crate. Maybe the hotel could invest in some better mats that are easier on the feet. We invested in pool shoes for the kids, it didn't help. Just take your time around the pools. Make sure you get your sun loungers early otherwise you've no chance of getting one. On the opposite side of the road, there is Eftalia Island, there are more restuarants, shops, entertainment and water slides over there, however you're sharing this with all the other Eftalia hotels. So again if you plan on going over there to sunbathe around the pools, then get there early. We didn't eat over there so can't comment on the food. There is a Starbucks on the Island. The beach is also on the Island, be careful when entering the sea, the first 10 yards you're walking on rocks and shells, mainly broken shells. Be mindful that you're not allowed to go to the other hotels, So if you're in Ocean, you can't go to Marin or Aqua and vice versa. With the drinks, anything local is free, anything imported like Pink Gin is charged at €7. To be honest, it's quite expensive in and around the hotel, we charged €5 for a can of Fanta. There are restuarants outside the hotel grounds, but I would recommend having a walk up during the day to book a table, expect to a pay a deposit but you'll get that back or taken off the bill. If you're lucky enough to be there on a Sunday, make sure to go to the Market. That was an experience. Overall, it was a good hotel, the only thing that let it down really was the food. I always ask myself if I would go back and the answer is yes, but only with the kids. This is definitely a family hotel. I would also suggest the hotel has a smoking ban around the childrens area. People smoking around the kids pool and play ground isn't good for the kiddies.

Petr Olša

Our stay at Meridia Beach Hotel was truly excellent and met all our expectations. From the moment we arrived, we were greeted by a very friendly and helpful staff, which was just the beginning of a fantastic experience. We especially want to highlight the behavior of the restaurant staff, who were always smiling, courteous, and willing to fulfill any request. We also really enjoyed the animation team, which tirelessly worked to entertain guests and create a pleasant atmosphere. The hotel was very clean, the rooms were well-maintained, and the hotel environment was very pleasant. The food within the all-inclusive package was always tasty and varied. We also appreciated the wide range of drinks available all day long. If we were to mention any small downsides, we would have appreciated less pressure when being offered massages while borrowing towels. Also, the number of guests in the restaurant during the start of lunch or dinner was sometimes higher, but these were only brief moments and didn’t affect our overall very positive impression. Overall, we rate Meridia Beach Hotel as a fantastic place for an all-inclusive holiday, where guests can enjoy comfort, excellent service, and a rich program. We highly recommend it!

Vicky Nijdam-Nguyen

Oudated hotel who do their best to make sure you won't come back. We arrive late, the room shower was leaking water and making loud noise, bed broken, door to balcony can not be locked, but because it late we wait till morning to complain. Morning long queue, other people who speak turkish just jump in front speaks turkish and got help before us. Wifi expensive, for 7 days we have to pay 13 euro per device. With a family with 3 kids we have at least 5 devices. They try to make money out of everything, like to use a luggage scale 1 euro per time, eventhought not much it is just annoying. Restaurant food always the same everyday, like fighting for food, if come too late nothing left to eat. They have gym but underground no windows no airco, machine old and not working. No icescream half of the holiday because 'the season is over'.Employees only smile to people who tip and grumpy on who don't. Our kids was ask to get out of the indoor swimming pool because they are 'noisy'. Aren't we at the family hotel? We visited october/november, the outdoor pool is ice cold, contrast to advertised 'heated pool'. The only nice thing about the hotel is the location, next to the private beach, and walk distance to local bazaar. Many guests told us this is the worst hotel they ever been to, denitietly not worth 5 stars hotel as they advertised.

Sophia Brown

Don't walk RUN if you are from UK .... They don't speak English or cater to people from UK. And neither do the other guests. They will not be nice to you. Saying that! If you get the main building you are ok. If you don't you will have a 2 star experience. They have loads of our house buildings that are quite frankly old... run down and very dirty. Balcony with no lock on the door so toddler can open it. And has no handle on the other side so can't get back in if it closes and very low railing that a 2 year old can go over. Towels dirty. Floor dirty. Beds dirty. Squashed bugs everywhere. Bunk/ dorm style rooms. The main hotel looks lovely. Such a shame. Update**** bring your own iron they don't have one

N & S

Awful hotel. This is not a 5 star hotel. Food was disgusting & made the whole family unwell. Drinks were cheap ie cola not Coca Cola & the alcoholic drinks didn’t taste as if there was alcohol in them. Snack bar food left out to festa in 26-30 degree heat everyday & flies around the food. If you are unlucky enough to be put in the apartments/bungalows which is not within the main hotel there are many stairs & slopes, the apartments/bengaliws are dated like something from the 1980’s & smell of sewage & mould. Never seen so many cats in a hotel before, even jumping up on the dining tables (gross). The main hotel rooms are better but again no where near 5 star & there is no kettles in the rooms. The hot drinks are lukewarm & the coffee tastes like hot chocolate. There is no free WIFI in this hotel, it costs 15 euros per device for one week. The entertainment is lacking day & night especially for adults. At night there is 30 minutes of dancing to the same songs every night for children, supposedly a disco. The staff are mostly rude, especially those at reception & their understanding of basic English is really poor. Be prepared to spend extra money on eating out if you want decent food that doesn’t make you feel sick or better yet, avoid this hotel like the plague!!!!

Natalie Mohammed

As English guests, this hotel is not for us. Very very few staff speak English. There's a real lack of communication and organisation around this hotel - trying to find out where things are and when they're happening is impossible. The pool towel people are downright rude. Won't give you towels when you need them, even within their designated hours. The cleaners and bar staff were great, hence the 3 stars for service. Food very mediocre. Not 5 star hotel level at all. And we've stayed at 5 other all inclusive Turkish 5 star hotels. This was the worst, sadly. They location is also advertised as Alayna, but it is not! It's 45 mins away. The beach is on site, which is a bonus, but not enough beds.

Огнян Горанов

I am currently at the hotel. The atmosphere is very calm and welcoming. The hygiene is at a very high level. The service is also on the higher-end. There is no work-force shortage that can be felt. There is always enough sunbeds around the pool. The food is also great. The beach is within a walking distance with great sand coast. The fact that the hotel is +16 definitely a plus, contributing the the above-listed point. We recommend the hotel😊.

Lucy Michelle

This hotel is beautiful! It is most definitely the nicest all inclusive me or my sister has ever stayed in. A bonus is Cats everywhere!! Firstly the hotel itself, when you walk in you’re greeted with such kindness and a beautiful entrance. The bedrooms are cleaned daily, fresh towels, mini fridge stocked with water, Fanta and Coca Cola, all free of charge! Of course the option is there if you would rather them not come in, however having the mini fridge stocked with this beautiful heat is just what’s needed! The pool! Sun loungers everywhere for everyone to have a seat- whether you want shade or sun, that’s no problem! They have a bar area just next to the pool stocked with soft drinks and alcohol depending on your fancy. The restaurant/dining hall, always clean and well presented. The food is great! Selections for everyone whether you want to be more adventurous or a picky eater- we as picky eaters went for the pasta, rice, bolognaise, lasagne, roast beef and turkey with mash, chips and the wide selection of fruit! However if you like vegetables and trying food out your comfort zone, there’s that too! In the hotel they have their own spa, well worth every penny spent! We were treated amazingly, and were super relaxed the whole time. Definitely a perk of the holiday, however you do pay extra. Like I said, worth every penny! Along with the hotel, you can grab the mini bus to the beach! Roughly a 2 minute drive away, alternatively you could walk as it’s only 10 minutes! The beach itself is lovely! They have their own section of the beach equipped with sun loungers under shelter from the sun, however you can move them into the sun if you wish! They have their own beach bar here too- you can again get any drink you like and they serve lunchtime snacks! A bonus of the hotel I personally would say is the water fridges! Free bottles of water from an ice cold fridge is just what’s needed! Now for the staff- All I can say is they helped to make the holiday! From the animation team to the waiters/servers, the shop keepers and those down at the spa! Everyone is amazing! Although they aren’t all amazing at English, they tried their hardest and did amazingly so! Being this hotel mostly has German stayers, they do speak a lot of German, however that didn’t bother us! It would be nice to see more English people at this hotel, but it didn’t bother us at all. Even the people who vacation here are more than happy to speak English to us, as we have very limited vocab of other languages! The animation team- they are truly great! They come round every morning by the pool and ask if you want to engage in activities for the day! This includes; darts, shooting a rifle, water polo, morning gym. They come for chats and it’s lovely to have the conversations with them! The evenings they make sure you’re happy and having a good time watching the entertainment! Having chats and laughing with us, which is what we like! Sundays are quiet, which feels odd because of everything going on through the week, however it’s a well deserved rest for the team! This isn’t a party hotel, however, you do have the option to go to a disco or go out if you wanted and you can talk to the animation team all about it! They provide you with the tickets! Along with this: every week they have a foam party! It’s truly amazing and a lot of fun! The waiters and staff- truly incredible, they give table service drinks, they ensure you’re happy with your meal, greeting you with a smile as soon as you walk up to them or through the restaurant! The ‘entertainment stage’ - every night they have something different that you can sit and watch! Whether that be bingo, karaoke, live music, magicians, belly dancers, shows! From 9:30pm-11:30pm, you will definitely not be bored! I would say this hotel is great if you want to get away from everyday life of hard work and the hustle and bustle of children! I’m a children’s barber so it’s lovely to have time to relax but also to let my hair down and have a drink.. or 10! Enjoying the sun, adult conversations and the atmosphere!

Armina Sa

Overall, we had a good time there, but let me tell you, this hotel doesn't quite hit the 5-star mark. The bathroom? Total letdown. The shower kept clogging, and we could practically hear our neighbors' whole bathroom routine. And our room's location? Right next to the elevator on the first floor. We were treated to 3 AM chats like we were part of the conversation. On the upside, the room was clean, and having a balcony was nice. But here's the thing: if we didn't slip some cash to the waiters, they started ghosting us after a couple of days. Not cool. And the juice situation? Don't even get me started. All they had was orange juice, and they wanted to charge for it! Plus, the other options tasted like watered-down sugar. But hey, we could grab food and drinks whenever we wanted, which was a plus. Although, the staff could definitely improve their cocktail game. Some drinks barely had any kick. Overall, it was decent, but calling this place a 5-star? Nah, not when you compare it to others in Antalya.

JT StylePro

I recently stayed at the Diamond Elite Hotel & Spa and I must say I was thoroughly impressed. The hotel is impeccably clean, offers excellent cuisine, and boasts lovely rooms (just avoid those with a pool view if you prefer quietness). The staff is incredibly helpful and polite, and I would like to extend a special thank you to the hotel manager for the outstanding organization of their team. I highly recommend this hotel.

Xenia Cravcescu

the worst possible hotel, horrible sweets and drinks as well, the staff does not allow you to sit at the table even if there are 2 minutes left until dinner, in general this hotel is not worth the money I paid for it👎

S W

Nice hotel, has an outdoor pool and indoor pool. A sauna, steam room and Turkish Baths. The hotel food is fine as they need to cater to everyone but it's nothing special. Some staff are very hard working and the rooms have a balcony. It's clean and the outdoor pool has 2 slides. Evening entertainment could use some work but overall a good experience. Not much around the area just some over priced shops with the same tat in them.

Emily Thomas

Absolutely amazing adults only little hotel. It's very clean, the staff are all lovely and VERY hard working, they're always doing something, yet so kind and chatty also. It's a very chill hotel with entertainment and a fun animation team yet the animation team do not bug you if you want to relax. Omer behind the bar was amazing and Sibel who was serving was also amazing Honestly we had the best time, what's more to ask for, beer, ice cream, water slides and excellent service?!

DAZ Ashton

The hotel is ok.! Not very big as we expected as the pictures get mixed up with the other white city beach resort. The staff are very helpful and friendly. The rooms are spacious and cleaned daily. Pool is not a bad size with water slides. When we were there the pavilion was damaged by high waves which it was closed during our holiday leaving less sunbeds. The beach bar is great place to eat and the restaurant there is very good. Also Al l carte is here too. Entertainment every night and fitness classes poolside daily. Sauna and spa also fitness gym. Not good for adventure out as its in the middle of nowhere with mountains and busy main road. My wife was ill with a stomach bud for the last 3 days which was not good. Staff that went the extra mile for us are Yousef & Muhammed but I must say all the staff from room cleaning, bars, restaurants, reception etc all amazing. 😊👌

Samuel Fodil

Avoid Alex real name Hasim the hotel rep at All Costs! I recently went on the Alanya city tour and had a truly terrible experience. I was charged around £70 per person, which was outrageous compared to what we received. The tour included entry to a cable car (£6) and a cave (£2), but lunch was also supposed to be covered—yet I had to spend £18 just on soft drinks. To top it off, I found plastic in my drink, which was disgusting and unacceptable. The day started off horribly with a verbally abusive driver, setting a bad tone for the whole trip. What made it worse was learning that other people on the same tour had only paid £35! I feel completely ripped off and like I’ve wasted an entire day of my holiday. If you're considering booking, do not go with Alex/Hasim — he is unprofessional and the experience is not worth the money. I’d strongly advise anyone to avoid this tour and find something better Save yourself the frustration!

Milica k

This hotel provides excellent service. We enjoyed the whole week. The staff is friendly and always available. The animators are excellent, especially Yalcin, who is always in a good mood. Everything is at an enviable level, from food to hygiene. I recommend it to everyone! Milica from Bosnia 🙂

Fay Hooper

Beautiful, spotless adults only hotel. Staff here are amazing and very helpful. Pool is lovely, but you have to be early to get a lounger at the poolside. The food is excellent and has lots of choices. Great spa and rooftop pool. The views from the balcony rooms are fabulous. My only criticism is no English t-bags, and they run out of the only Turkish t-bags that were anywhere close to a good cup of tea. Holiday rep in situ most days for any queries. Local shops and transport links within walking distance of hotel.

Ekin Soylemez

I came here from Ireland for feel the sun a bit with my fiance. But it is more than you can see in the pictures. Foods were amazing and you can find lots of different options. Pool were a bit small at the first sight but after it it’s pretty okay. They have sea side as well and you can use there as well if you want. Rooms were really clean and it was cleaned every day as requested. And the most important thing is that the entertainment crew were amazing. Thank you so much all of you for making our holiday perfect. Cheers 👍🏻

Zuzka

We were going for a short holiday where we could just relax and not care about anything, and our experience was just that. The hotel provided us with delicious food and drinks that were always available to us. The staff was very friendly and helpful. The hotel itself is very beautiful and clean. You'll not get bored in this hotel - a lot of entertainment (but not too much, you'd feel overwhelmed). We really enjoyed the evening schedule (especially the Latino band). The gym is really good for a hotel gym, we used it few times during our stay. Few cons: - alcohol quality was not the best (exceptional beer and wine) - vodka especially tasted really, really cheap. - we felt that restaurant's staff was not that attentive to us (a young couple) compared to elderly people - the service they received was just much better, we felt as though we were invisible to the staff. - the sea is not clean :( but I know it's not something the hotel can affect

Cat Watmough

Wow, what can I say about this hotel? The food is amazing, with lots of choices. The Turkish night was beautiful. The snack bar had a few options, but it was worth it. Burgers, pizza, pasta dishes with chips were available. Drinks included bottles, glasses, cocktails, and slushies. Coffee and cakes are a must. It's a clean hotel with friendly staff. Will I return? 1000%! Even had the football on tv in the lobby bar Staff couldn't do enough for you and they didn't expect tips

Flávio Neno

Enjoyed our time a lot! Really enjoyed our time in this hotel. It was the first time I've done all-included style of vacations and I'm really happy with the outcome! The hotel itself was very much what I was expecting from the photos, the amenities were great, but for me, the absolute best selling point this hotel has to offer was the staff. From the reception, to the bars and the restaurant staff it was all absolutely phenomenal. They were kind, fun and engaging without it ever feeling "pushy" or out of place. They took what would have been a good vacation to an absolute great one!! Would absolutely recommend it. And btw, if you're a young couple with no kids, the fact that the hotel is only +16 is a godsend!!

Lydia Murray

We arrived late in the evening and check in was quick, we were chauffeured to our room by a buggy which was great as we have younger children and the hotel covers a lot of ground. However on arrival at our room there was only one bed when we booked a room for 2 adults and 1 child. We went to reception and they didn’t end up coming for a good hour. The room wasn’t overly clean either as we found an opened sanitary product under the bed… The grounds are nice to look at and if you like animals there’s lots of cats and kittens that wander and play. The gardening was kept on top of and there is lots of pops of coloured flowers and plants throughout. The public toilets were definitely neglected and unhygienic, smears on walls and empty soap. The smell was off putting too as there is toilets right by the food court. There is multiple pools and slides in 2 of them, child friendly too. Pools weren’t the cleanest and had a lot of things floating around (tissues and litter) even early in the morning. Around the pool (especially with the biggest slides) was dirty and felt slimy to walk on. Life guards were sometimes distracted too! There was a lot of food options at each meal times with hand made pizzas at lunch times which I thought was a nice touch. Drinks quality could be improved- cocktails and coffee machines in particular. Overall, we did enjoy our holiday but we most likely won’t return!

Dennis Decker

The spacious garden with numerous pools and slides invites relaxation. The rooms are also adequately furnished. However, there are a few points of criticism: the duvets are too thin for cooler nights, and the towels seem a bit worn. The restricted opening hours for the pools and slides are particularly annoying. The staff, especially in the restaurants, give an overall unmotivated impression. Guests are often ignored, and the quality of drinks, especially the cocktails, leaves a lot to be desired. However, the food was quite good and offered plenty of variety. The well-organized events, such as the Oktoberfest, are a positive highlight. The beach area is also very nicely designed and offers a good selection of food and drinks. A major drawback is the towel policy. The daily collection and delivery of bath towels is an unnecessary hassle for guests and is handled much better in many other resorts.

Seb Ka

Really nice place for families and couples as there is few swimming pools you can relax by main pool or stay with kids by the other with water slides. Well prepared for kids with plenty of entertainments including evenings. Tasty food and served non stop. Really friendly and helpful staff. There is access to private beach also with pubs and restaurants belonging to hotel. They cleaning rooms every day and you don’t need to take your own towels as they offering beach towels for free. It’s always saving space in your luggage. I can easily recommend stay in this hotel.

deborah wellington

I take at least two holidays a year with my family and this would be my first time in Turkey. The resort was quite far from the airport as expected but the shuttle bus driver for Love Holidays was very pleasant. Arrived at the hotel and my family was split up to stay on two separate buildings. Travelled with my husband and 15 year old son and son was given a room in a totally different building. The receptionist was not friendly. Said he didn’t have another room and actually shouted at me when I said I wasn’t happy about the situation as the two rooms were booked under one reservation. I asked why I had reserved two rooms and also declare the age of my child on the booking only to be given rooms miles apart. I informed him I wasn’t comfortable but he shrugged his shoulders, said something in Turkish and shouted at me to leave the desk area. He said to take it up with his manager in the morning. It was 11pm at night so we accepted the rooms but my son stayed with us. We got to the bigger room and was met with a vile smell. The room smelled of poo throughout our stay. I believe the toilet water was sewage water. Unsure if the smell was coming from the drainpipe in the shower cubicle as well, but it was worse when in the toilet. I ensure the toilet seat cover was always down but this did not help matters. The AC was constantly left on to make breathing easier but then we got too cold as there were no blankets/duvet in the room/on the bed. I called and requested for some blankets which was provided but not without drama. Queuing for food around the pool was another bad experience. A lot of people gave up queuing up as staff took very long in serving. Staff didn’t smile and were not friendly. They did not communicate with guests and always wore a frown on their faces. Guests did not find them approachable. Not sure about other guests but my family and I always ensure we say our “pleases” and “thank you’s”. In fact, they looked upset most of the time. I wondered if they liked working at all or if they were treated badly by Euphoria resort. For a big resort, the buffet choices were quite disappointing. The restaurant system was quite disorganised compared to other resorts I’d visited. Expected lamb but the meat tasted like fish. Unsure what it was, so I didn’t eat it. If you go to the restaurant at the advertised time for meal, you’d have nothing left to eat. The restaurant always open about an hour earlier. When you get there, the hot meals are not hot. They were warm meals or cold meals. The omelettes and sun eggs were cold. This is my first time in Turkey and I had high expectations but I was left extremely disappointed and will never return to Turkey. My last holiday to Morocco at the Iberostar was superb. The staff were very friendly and accommodating. They actually showed an interest in their guests. They engaged our kids and got them involved in activities. We felt safe and happy to leave our kids around the resort. The food choice was so much better and you knew what you were eating. The Euphoria resort did not meet the expectations of a five star resort. Staff were not friendly nor helpful, food was awful, room was terrible due to the awful sewage smell, receptionist was incredibly rude and nasty. Can’t comment on the entertainment side of things as didn’t experience it.

Kevin Taylor

Early October stay. Good value and nice hotel. Plenty of food and drink. Would not hesitate to use the hotel again. For what we paid for flights and stay here you could spend more camping in the rain and eating at the local pub in the UK. Enjoyed our stay!

Mi Mu

In general, not so bad hotel. The reception staff is not friendly, and the food is terrible, especially breakfast. Literally everything tastes bad. The restaurant staff throws food as if they are feeding dogs. Their equipment is dirty. All 3 of us got sick on different days from the food. The pool is oke. The rooms are nice and cleaning staff is very friendly. I would definately not recommend to go here unless you have a stomach of steel. It would be good to have major maintenance here. 1 star is all we can give. We were here from mid August-beginning of September 2022 with 2 adults and a 5 year old.

Leah Chang

A lot of variety when it comes to food, but not the best of quality. Lovely pool side though. Staff speak very poor English, they're better with German and Russian. If guests need any ironing they have to make a request and are charged extra for the service. It takes 3 days for the items to be ironed and returned to the guest. The drinks weren't excellent apart from Efes beer. They offer a bus to the beach and back everyday. If choosing to walk should be a good 10 min walk. Shops, bars and pharmacy within 5 minutes walking distance.

Steph Cook

Not Great!! Food wasn't great. Staff were unable to speak much English so were unable to help us with anything. No entertainment, apparently we could have gone to the adjoining Hotel but found out in the way home. A la Carte meals were nice, and well worth booking. Lots of shopping locally and a handful of bars but not much else going on! Room was very basic but cleaning staff were lovely and helpful x We were moved here as they closed the hotel we booked, avoid if English.

Kris-Aleksandra

The hotel is charrming, hence its name. The food is super good, our room with a walk in pool( public, but we can reach it just out another door in our room.) The original room where we were supposed to stay had some minuses tough, like the bathroom light didn't work and the room wasn't clean. The staff is very kind, they offered us another room and helped us with finding our room and carrying our packages. The pools are a bit cold, but i guess its the weathers fault, also they are not clea at all, found some bugs, rust on the pool floor and leaves.

Simo Kutlin

Overall experience is greatly satisfying. Beautiful hotel with tasteful interior. Rooms are standard but clean and tidy, not run down at all. Staff is friendly and helpful. Not everybody speaking english but commutation is still possible. Food is excellent, cocktails at the bar could almost be classified as virgin cocktails because they contain no alcohol at all. Would definitely recommend!

Anoop Sasi (Kichoos)

The Hotel was Amazing and we got the room with a beautiful view of sea and lake. The service was good by the cleaning staff as they were very helpful. At the restaurant the Breakfast, Lunch and Dinner served by the team was brilliant with care and served fresh. Swimming pool was very neat inside for kids even for outdoor. Bar service available at any time as per them however when we checked in didn't get the service as it was too early in the morning. Other than the Bar service was good. The location of the hotel is good which is even five minutes walk to Beach and they have a hotel service by the beach with Bar and Drinks. Money wise the SPA seems to be bit expensive. Gym area was good but they have to do equipment services as the equipment was not used and bit rusty. Hot air room and Sauna was available. Sauna need to be checked by the team as the steam was restarting bit delayed. Bit hard to get Transport from outside hotel. Public mini bus is there and taxis available after 10 minutes walk or to get taxi to be called from reception. Overall it was good for kids and family as they really enjoyed stay.

Vasek Kovar

Nice hotel, clean rooms, food is fine (to be honest, all meats are "well done", should be medium), service is friendly. The hotel pool is clean and adequate, the aquapark consists of four slides and is perfectly fine for fooling around. The beach is about 300 m away, you can walk even with small children or use the shuttle service (unfortunately, the car smells of cigarette smoke). The beach is dirty from cups and cigarette butts, which is not the hotel's fault. The entrance to the sea is pebbly and quite steep. Food is plentiful and varied. People waste them terribly. The rooms are air-conditioned, with a safe and a small balcony. Cleaning is possible every day. Overall it's a great place to vacation.

Paul lubbock

My 2 daughters and wife went over Halloween 2024. Best. Hotel. Ever. The food was a great variety of traditional dishes every day and both pools were good. I'd recommend you go to Antalya because it's amazing. Although Bosphorus next door were too loud with music until 11:00pm.

klea duka

I just left this resort. I am disappointed in everything. I expected more because it claims to be a 5-star hotel. I don't suggest you go. in the pool all around there are no pieces to avoid slipping. my 15-month-old child fell. food was the same every day, stale. the sheets in the room were not washed, the towels were all dirty stains. shower water had no pressure. the chairs that the children sat on were never cleaned. there was no activity. I do not suggest it.

Róbert Lobotka

We spent a perfect 10 nights in this hotel. Nice hotel, always clean, friendly staff. The rooms are always tidy, there has never been any dirt left in the shower. There are plenty of sunbeds available around the pool and even though it was already full, a willing employee was able to find another and bring more. The pool is big enough and clean, but cloudy with time due to sunscreen and oil. Some guests painted the children with a thick layer and thus let them into the pool. Fortunately, with effective filtration, which cleaned the water by morning. The hotel's private beach is only a 5-minute walk away. It is also possible to use the shuttle bus that runs twice an hour. The beach is sandy, the entrance to the sea is fine gravel. No rocks or large stones. There is always a large selection of food in the dining room during the main meal times, plus the possibility of lunches and late lunches by the pool or on the beach. There, however, the selection is understandably smaller and monotonous, but there is plenty to choose from. Dinners were fantastic. A children's club is available in the morning and in the afternoon, where, among other things, they can also make T-shirts. Every evening there is a mini-disco in the amphitheater followed by an interesting program for the whole family. Juices and mixed drinks are available for children in the bars. Bottled water is available for everyone, which is regularly replenished in the large refrigerators located near the bars and canteens. In general, the drinking regime is sufficiently ensured, for adults also with beer or (sweet) mixed drinks. There is a bus station just across the road from where you can take buses to Managvat and Side for €1 per person. A hotel we would like to return to. I perceive the evening noise of children even after 11:00 PM in an otherwise very nice and generally open interior space as a minor negative. This noise can be heard through the door and into the rooms, and it was sometimes difficult for our children to fall asleep.

Invalid404

-----DO NOT BOOK! PLEASE READ CAREFULLY----- I have experienced the five worst days at this hotel and don’t even think it deserves one star—more like zero. We arrived from the airport around 7:00. The hotel’s check-in time is 14:00, as the check-out time is 11:30, and they supposedly ‘clean’ the rooms until 14:00. However, we were already exhausted and couldn’t get a room because everything was fully booked until 14:00. My family and I had to sleep on the public couches, as if this were a normal practice! Approximately 20 families were waiting for rooms, and the lobby was cluttered with luggage. The butler was helpful in carrying our bags, though. The reception staff was terrible—disrespectful and rude. If I were the manager, they would have been fired on the foot. The food was also dreadful; there wasn’t enough variety, and the restaurant was extremely unhygienic. Long queues formed at the grills. On the tables, they used dirty placemats, which were wiped with a filthy towel to remove crumbs before being placed back. The forks and knives also looked unclean. Unfortunately, all six of us, except for me, suffered from food poisoning. I STRONGLY ADVICE TO AVOID THE OUTSIDE POOL! There have been rumors that it hasn’t been cleaned for days, and people, including children, have fallen ill. I even witnessed a child urinating in the pool while standing. On a positive note, the beach was amazing—the water warm and clear. However, our disappointment grew when we finally got our room on the 9th floor. It was depressing and far from clean. There was minimal lighting—only two night table lights—and the windowed door leading to the balcony wouldn’t close properly, causing significant noise from the traffic outside. The room had AC, which was perfect until you see its covered with dust. The bathroom was a total nightmare: the air vent was about to fall off the ceiling, it smelled like a sewer, the sink looked disgusting, and the shower head was broken. We didn’t have enough water pressure to shower, and we were even lacking shampoo until we complained about it. The toilet was also a nightmare, making me consider doing my business in a bucket instead. The rooms weren’t properly cleaned, and the beddings weren’t changed. The janitors were provided with a damp duster instead of a vacuum cleaner, and they used it to ‘pick’ stuff up from the floor. This building accommodates around 600 rooms with just three elevators across a total of 11 floors. Unfortunately, the elevators are extremely busy, smelly, and always full. Mentioning about the room again, on our way back from the beach around 18:30, we returned to our room to shower, only to find there was no hot water. We had to endure a cold shower with barely enough water until this was fixed 2 hours later! Frustrated, I went downstairs to the receptionist to complain about all the issues mentioned above. Their response was disheartening: ‘I can give you a different room, but you’ll face the same problems.’ The guy looked at me as if I were talking to a brick wall and later added, ‘You’ll need to discuss these problems with your agency,’ even though it wasn’t their fault that the hot water wasn’t working. Adding to the disappointment, the hotel charges for its spa services, which is quite unusual for an all-inclusive hotel. Additionally, there’s an indoor pool that remains closed due to the ‘hot weather.’ Frankly, the size of the indoor pool is laughable; they might as well remove it entirely and repurpose the space. Lastly, the hotel’s public toilets are places to avoid—the smell of urine is extreme, and the hygiene is nonexistent. Outside of this hotel, my first time in Türkiye was absolutely delightful. The beach, land and the people were wonderful, which is why I give the location a 5-star rating. However, if you have this hotel booked or are considering it, please be aware and consider finding a better place for you and your children! I hope this helps!

ghita mezzour

I have never been as much disappointed with a hotel as this time. This hotel is an absolute nightmare. I don’t even imagine how can it be a 5stars hotel. The rooms were so small, old and noisy we couldn’t sleep at night. The food is terrible and very low quality my family and I couldn’t eat anything at the restaurant because of the dirt and my brother got sick. We were living a disaster for 5 days and it ruined our holidays. The staff couldn’t even speak in English. If you are looking for a place to relax I recommend you to stay far from this hotel.

Steven Penny

I am not sure how this is a 5* hotel. It is not even close to a 2*. Everything here is absolutely shockingly diabolical. The food is extremely poor, unhygienic staff, including preparing food without the appropriate clothing such as an apron, hair net or clothes. And to top it off, the food is always covered in flies. Unkempt dining tables to sit and eat. Filthy cutleries and plates that has not been washed. And on top of that, some staff have a serious case of body odour. People were constantly complaining of allergic reactions and serious case of diarrhea. Only fruits that is normally readily available is watermelon as the other fruits are normally rotten. Almost all, if not every single toilet in the hotel is either broken, covered in faeces all the time and the bathroom smell is absolutely suffocating. You have to go back to the room to use the toilets which you can smell the blocked drains. Poor signage around pool areas, therefore alot of near drowning incidents where the regular staff would just blow their whistle, laugh or pretend not to see. No signs to even say the depth of pool areas especially drops from slides. The bathroom in the rooms are filled with mould due to wooden floor inside shower and water stains coming through from the other rooms. House cleanings will not change the beds unless you physically remove the sheets and they definitely does not sweep or mop so you have to wear slippers inside the rooms. Wear and tear equipment for entertainment and on top of that they will charge you to take part in some activities and poor grass has not been watered for months in the heat. Some nights the staff does not turn up to work so there is no one to serve drinks and staff does not seem to speak any other languages besides Turkish and Russian (which is not an issue but if you are in a so called 5* hotel, basic use of English for communication should not be a factor). Staff will even drink from your drink and smell if you try to correct them and start to laugh. 80% of the guest were Russian, again no issue but their level of rudeness, aggression and unawareness of others seemed to be blind eyed by the staff even when they push and cut lines, even kids. I honestly can say I have never left reviews on any platforms but this was shocking. I have travelled and stayed in numerous hotels even here in Turkey at least 5 times, in hotels such as Turah Prince World, which was an actual 5* hotel but this is really concerning that they are falsely advertising as a 5* hotel following new management overtake. The health and safety and basic humans rights really put people at risk. I am surprised there have never been any reports of deaths through drowning or even severe food poisoning. They are continuing to advertise themselves as a 5* hotel which I presume was before the closure and reopening. They are clearly using old pictures to advertise. I would strongly advise, do NOT book this hotel. It is false advertisement. And another incident was where faeces came up through the pool drains a few times and I informed a member of staff and no one came to shut the pool off or even evacuate the children. Only decent thing here was the kids clubs. Everything else mediocre, filthy and the smells! Absolutely shocking. Using IKEA placemats in a hotel instead of table cloth in a so called 5* hotel is something I have not seen ever in my existence of staying in any hotel. Completely unhygienic. Having to ask housekeepers to clean unless tipped, empty bins or even for toilet rolls. The horrendous decor and dark morbid lighting as they are clearly trying to save money but continues extort via false advertisement. I can go on and on.

Egle Sikorskaite-Narkun

I would like to express my disappointment of our visit in your hotel. We are visiting Turkey for the first time on holiday with friends who have been to Turkey several times before. We chose the hotel very carefully and hoped that the Raymar hotel (Manavgat) would meet all our expectations, but when we arrived we immediately encountered some problems: a family of friends with three children could not get a room until they finally got room 107, which did not even have light, a TV didn’t work , and the balcony could not be accessed because of the air-conditioning and the extremely strong noise, and they were told to call the sos, but the phone cable had been cut. The next day the room was changed to 252. Our family room, 510, was very dirty, the toilet was not cleaned, and there was hair everywhere. Hair on the toilet, you could easily see what kind of hair was there. The bottles of shower gel and shampoo was dirty and empty, we have not yet had them replaced, just a big bottle of something... the staff behave as if we owe them, even though we have paid a lot of money for this holiday and keep leaving tips for everybody (except the cleaning lady because we don't even see her, and the room has been dirty for a week now, they barely clean it...) they are not at the workplace, refuse to do drinks etc.. Today morning I wanted to bring soup to my son's room because he is sick and vomiting, but the worker who was standing at the door refused to let me, even though I saw many guests taking food to their rooms. Today my friend's child needed the hotel doctor to examine her because there was an unclear wound, and the doctor didn't even have the most basic salve. Our child is vomiting...we talked to other tourists and they are also vomiting and having diarrhea. All this because even the most elementary cleanliness is not observed. Very dirty dishes, toilets. It would be a great hotel, but you need to work with the staff or change it fundamentally because it serves, cleans, etc. It is definitely not a five-star hotel, I recommend you to look at five-star hotels in Europe and gain experience. We will definitely share this experience in Lithuania about your hotel in public. We also hope that the Turkish Ministry of Culture and Tourism, the Ministry of Health, the local municipality, and all responsible institutions will address the serious issues present at this hotel. We request that they initiate all necessary inspections and review the current licenses.

Yasir Janjua

Excellent Staff, Spacious family room as two rooms attached, All inclusive food, Many activities for kids, Private beach, Snacks all day. We really enjoyed 6 days stay.

Becky England

Whilst the hotel isn’t a 5 star it really isn’t as awful as reviews make out. The rooms are cleaned daily and any issues are resolved almost straight away. Most staff are helpful, however the language barrier does make it hard to communicate at times. The food was repetitive but the freshly grilled section was nice and we never went hungry. However, the buffet section in general was very busy and they couldn’t always keep up with tidying tables. For a week’s stay you get one visit to the restaurant on site and I would definitely recommend the barbecue. Lunch at the beach bar, pool bar and kingdom bar was all the same but would recommend the pizza as these are cooked fresh. Drinks were fine- 6 cocktails, local spirits and wine (if you tip you got nicer drinks in a glass.) The pools were lovely and we never had issues getting a sun lounger, in fact beds were still available at midday. The area around the pool was cleaned constantly and there was many activities throughout the day- although these were quite loud. The mini disco was fun for the children and although the evening entertainment wasn’t for us it was nice that they put it on. Overall, this hotel was fine for our stay! If you have booked please don’t be put off by all the awful reviews and make your mind up for yourself.

martti kink

Small place great service Rooms decent. Sea very close Drinks are very ok food is deacent also. But the soups were the greatest ever. All together strong 4.0

Ina Mladenska

1. Cleanliness: The room was cleaned only for the first three days. After that, I had to request cleaning services specifically to have the floor mopped. The balcony was not cleaned at all. 2. Food: The variety of food was limited, with an excessive amount of dips like tzatziki and pickled vegetables, which seemed unsuitable for adults and children, especially in the 32-degree heat with high humidity. The fruit selection was poor, with only watermelon, melon, and apples available, and occasionally oranges and pears. There were no bananas or other vegetables. Snacks between meals were mostly fries, hamburgers, and onion rings, though there was one traditional dish that was very tasty. Additionally, there were no labels on the cheeses, olives, sauces, or salads, except for the meat dishes. 3. Service: My children fell ill during our stay, and there was no doctor available after 6:00 PM. Due to insurance constraints, we had to seek medical attention off-site to get the necessary prescriptions. The following day, a nurse visited to introduce herself but didn’t actually enter the room to check on the children. Additionally, her English was very limited, which was quite disappointing for a large hotel. 4. Pools: The pools and the surrounding area were very clean and well-maintained. However, the food and snacks available were mostly fried items, with only one traditional dish that was suitable for children.

John Lappin

Worst hotel ever had the pleasure of staying at. Staff are rude. Food is not good and is mostly cold even though your in first. Beer and cocktails served in paper cups. Hotel massively under staffed . Mini bar in bedroom does not get restocked. No reps here at all and reception is a joke. This is not a 5 star hotel as advertised more like a 2.5/3 at best. Total waste of money. Would never come back here even for free.

Bekah Corrin

Ignore the bad reviews. My partner and I visited September 2023 and decided to book the same hotel again September 2024. The food is not top quality - but it’s edible and there is a large salad and bread selection which is good for me! They do BBQ and yummy food at each serving so you’ll find something you like - food is repetitive but for me this meant I would defo get to eat something I enjoyed. The drinks are strong and tasty at each bar. The icecream/snack bar is not a quick trip from the pool as it’s around the corner of the front of the hotel but worth it once you get there. They have vanilla, strawberry, chocolate and pistachio icecream flavours available! The evening entertainment is the only poor bit really - bingo is fun! I’ve always understood that Turkey 5 star is like standard 3/4 star so don’t expect magnificence, but also go with an open mind because it’s lovely and the staff are friendly enough, though most don’t speak good English - enough to get where you need though. There are plenty of English people around in the little shopping/restaurant area. Give it a chance and ignore the stupid stuck up reviews!

Denitsa Angelova

This place is impressive. I I can for sure say - very hard working people. What I liked: - For sure architecture and gardening. - The place is very clean. - Night shows were entertaining, I loved Cappadocia party. ( " Meow Meow, Bye Bye" ) - Plenty of choice if you are a foodie ( Absolutely many sweets ) - Water park zone. ( The boy working there was always smiling and polite) - Mini bar 🍸 ( it's cool that you always have cold drinks in your room, and everyday we had new one ) What could improve: - Quality of drinks ( coffee quality for example) - Daily games around the pool. ( With best intentions I hope you get as many 5 stars reviews, because this hotel is good)

Noraldin Taha

I had bad experiance in this resort Tge service is bad and the stuff are tuff and not feindly The resturant has no much optins ans they recycle the foods for more than levels. If you asked more than one egg you will find the team rejection. The beach is far and you have to walk more than 15 minuts. The most worst service you will find it in the Spa, specially with the Tawels keeper he is tuff and not gentle. One important recomendation this hotel is not qualified for the Families with children maybe will be suitable for singels I think this was the worst experiance.

Endrit Hajrullahu

Nearly everything was great about this hotel from cleanliness,food,beach,pool etc.Only one thing worth mentioning is that they need to work a lot with the animation and reception staff.Reception staff hardly willing to speak English , the person that carried my luggage entered the room explaining us stuff and then after begging for money.Animation staff (mostly) couldnt speak English at all and some of them are really rude.

Timea Vespremi

It is a lovely hotel, helpful and nice staff. Food was amazing, but the sea is a bit too deep for my liking. Overall enjoyed my stay very much and would return.

Ellie May Smith

This hotel all I can say wow we have been to a few other hotels in and around Side and this tops it for us. We're English atmosphere fantastic quality of selection of food fantastic, staff amazing. One staff in particular has been fabulous not just to us but upmost welcoming to everyone. Could not go out he's way any further to ensure happiness. This gentleman is Fabio anyone coming here give Fabio a huge recommendation he deserves lovely lovely man in Entertainment team.

Sasha Sheehan

Checked out today, this place is great. Although it's quite far from the airport and city centre, everything you need is within the hotel! If you want anything else, a cab will be outside in a few minutes. The entertainment team are great, Mady and Fabio are the best people ever and we were sad to leave them! They made it possible for guests who don't speak the same language to have such fun together. The food is definitely not catered towards English people but why would it be? If you're in Turkey you should expect to eat turkish food. Which was also great! Our room was cleaned daily and you see people cleaning to hotel, poolside and toilets ALL DAY. We even saw a sign fall down and it was being fixed within 5 minutes! The beach is quite rocky as you enter the water but nice and sandy by the loungers. Oh and don't be fooled into going to Land of the legends at night... its just a shopping centre. In the day may be more fun. All in all, we'd definitely go back, and plan to bring our whole family next time :)

Sohail azeemi

I recently had the pleasure of staying at Calido Maris Hotel in Side, Turkey, and it was a delightful experience. The hotel's location is excellent, offering beautiful views and easy access to local attractions. The rooms were spacious, clean, and well-maintained, providing a comfortable environment for relaxation. The staff at Calido Maris were exceptional—always friendly, attentive, and ready to assist with any request. The dining options were varied and of high quality, with a great selection of dishes catering to different tastes. The hotel's amenities, including the pool and spa, were top-notch and added to the overall enjoyment of the stay. Overall, my time at Calido Maris Hotel was fantastic, and I would highly recommend it to anyone looking for a relaxing and enjoyable stay in Side.

Hard on the Gas “Lewisham” Gtboyz

Just came back from late vacation break. I’ve wanted visit turkey for the f1 race. Sadly I’ve not been so Lucky. But I’ve to got say this trip was amazing. Kudos to my Turkish (calico Maris hotel) host they know how to entertain and keep from access to the beautiful beach and amazing poolside accommodations. They truly know how to wow you. Most of the time going foreign places the food can be hit or miss. Surprisedly this hotel is really good as it had a good supply of food and drinks for both young and old. The staff while able to speak English surprised us as the can speaker polish and German and Russian also. The clients that I observed seemed to come from all over the globe. Views of the mountains are breathtaking. The rooms are very clean and maintained and very cool with A/C that are very effective at cooling the room quickly when need. So my final verdict is. I’ll definitely recommend you this hotel/resort. Oh just one more thing it is an all inclusive for food and drinks free wifi is included when we stayed. Do drop in and enjoy some Turkish delights..

Kamil Gregorczyk

Worst hotel I have ever stayed at, avoid at any cost. This is not even a 3 star hotel. Food served is not fresh, rather reheated lunch for evening meal. Drinks served are made out of powder solution, same with coffee. Kids swimming attractions open late, with a break for lunch, where adults have been washing their feet after coming back from the beach. No one supervisors that. The ice cream are only served in specific hours, where queues are horrendous. Same with the pool bar. Finding seating during meals is almost impossible. Tables are never dressed on time, and food is served cold.

charlie

Stayed there for a week with my family for our first trip in Türkiye and we all agreed that no hotel we've been to has ever been nearly as wonderful. Everyone was always kind, issues were fixed as soon as possible. The fact that people complain about having to travel for shopping or whatever really shocks me though. Do you guys not Google places before you book them??? We decided to stay in a clean place with great pools and a beautiful beach. We were honestly amazed by how great the food was! The programmes differed every single day and the animators were a delight! You could even shop inside the hotel, just around the corner from the restaurant. This hotel is amazing to rest and generally regenerate. Honestly, we even consider booking next year's trip already and we came home yesterday! Of course I understand that people wish for more English knowledge but if you speak slow enough and with easy words, everyone understands you!!! And if not: Google Translate is your friend :) if you're going to be mean at least be smart in the first place! Anyway: Thank you so much for everything you provided. Wonderful waiters, wonderful cleaning ladies, wonderful cooks and receptionists and everyone in the background. Everyone tried their best and it was absolutely perfect!!! BONUS: Make sure to try fresh Gözleme by the pool! The lady there is so precious and makes the best we've ever had!

Piotr Gawryś

I was bit skeptical at first glance, but soon all of my worries were blown away. Well, soon after checking in, because guys at the reception were not friendly, rude, arrogant and generally not helpful (after turning down their offer, they tried to upsell us an upgrade to Eftalia Blue hotel just after we wanted to check in). Rest of the staff was top tier - whole hotel is really clean, staff is (except receptionists) really nice, friendly and helpful, sometimes even striking a conversation just to talk about things around here or where to visit etc and doing their work really good. Food served here was really delicious, especially dinners and desserts. I wasn't exactly that satisfied with breakfasts, not that many things were to my taste, but other than that, everything was really good, fresh and tasty. The room we've got was pretty big, clean and in really good shape. Our room (for two people) had one double bed, one single bed and one extra, folding bed. Everything was cleaned daily, towels were changed daily too. The inside waterpark is in good condition, pools were clean and there always were several lifeguards on duty. I can't really tell much about kiddie pools and water slides, as I didn't use them, but they seemed fine and fun. Minus one star because of rude receptionists.

Andrew Greer

Nice enough hotel. Staff were very helpful. Shop downstairs is very overpriced. Food was OK, not amazing but can't really complain about the quality. Entertainment was of a good quality and the kids enjoyed the pools, play park and kids club.

Amber St. Clair Romulus

Let’s start with the good as its not all bad. Eftalia Splash is a lovely hotel, staff are very friendly and there is always something to do for adults, kids and teens. The water slides are amazing and as a family of 5, with young kids we all thoroughly enjoyed the pool and slides. The evening entertainment was also amazing, along with the mini disco every night. The food is good, can get repetitive, but there is a huge selection at all meals, also burgerland that is open outside of meal hours for a quick bite to eat. Snack bar during the day near the pool was our fav, they had waffles, pizza, chips and nuggets. Also a great play area for the kids. They responded very quickly whenever we had an issue with our room and offered us an upgrade that we declined. Now, for the downside, its definitely not all inclusive. It is inclusive, as there is so much more at an added cost. Ice cream during the day, cocktails (fizzy drinks, gin, whiskey, vodka and juice are included) at night time there is a selection of activities and snack for an extra cost. Food isn’t labelled correctly nor are allergens, which was very annoying when it came to eating as 3 out of us is allergic/sensitive toIt wasn’t too annoying, until we booked our excursions at the hotel with Leo who promised us a “good price” we did the panther Safari and buggy tour. I will keep it short here and go into more detail on the tour providers review. But, what is advertised as part of the tour is not what you actually get without and added cost. Which I think is ridiculous if I already paid for an excursion and the material to do the excursion is an added cost. The buggy tour was a buggy experience where you go around in circles or make a u turn in the road to go back the same way. You stop off after 20 mins to a shop with over priced snack and drinks then start riding again for 20 mins. There is no one giving information on the landscape, heritage or culture of Turkey. The beds were really uncomfortable in my opinion, extremely firm and felt cheap. Our cleaner for the room started great and then stopped cleaning properly or putting an effort into the blanket decoration, especially after we didn’t leave her a tip every-time. Our room was facing the camels/waste land. Wasn’t too fussed. I dont think our holiday would have been so bad if we all didn’t get sick. Every single night of our 7 days holiday at least one of us was vomiting, sometimes with a temperature. I can only assume from the food. Speaking to other people they also had the same issue. My overall whole experience of Turkey has left me feeling scammed. Everyone is lovely till you dont want to eat at their restaurant or have their service or give a tip. Never have a felt like walking money. A guy stopped a bus for us and wanted a tip!!! The area Turkler isnt much, lots of clothing stores and restaurants, but no culture. A bit disappointing as I do enjoy learning about the people/culture when travelling.

CDS Doyle

We loved everything about our holiday at splash and most of all how amazing the lifeguards were with all the kids My son grouped up with a teenage gang and the lifeguards were so good with them ..even though the teens would pester them they always made it fun Thank you so much Arda for making our holiday experience so good. We will be back next June ❤️

Patryk (Fox-shroom)

This place is amazing! Service is convenient and useful Rooms are nice and have great views and overall just good, Water slides are thrilling and food tastes amazing with tons of options, One problem: tiles The tiles look nice but the problem with them is they get super hot and they are slippy, i have seen atleast 15 accidents outside and in the shower, i almost broke a bone as i slipped on the granite tiles, but overall it was good

Josh Hoyal

This is a amazing hotel, with great staff. The food is perfect with different choices for everyone everyday. The pool is clean and the life guard is friendly and a good guy to talk to. Evening entertainment is entertaining and always a laugh. Highlight of the holiday is animation team as they are always around and interesting with the guests and having a laugh with everyone, truly genuine people.

Iuliia Levchenko

+ Overall its a nice hotel for a price we paid. The hotel is clean, food was good. Don't think you will find seafood and steaks every day, but it is some nice fish, meat and grill options all the time. Food is fresh and tasty. Nice food selection in beach snack bar. Really nice terrace by the lobby! - Big dislike for a music during the day by the pool.(hope Management do smth about it) Music is super loud and all day long. I haven't seen any party people guests, but many families with kids, so why to keep the music so loud all day, so guests couldn't hear each other and relax. -Bar is not good( almost everywhere in Turkeys all inclusive)Bartenders need some basic training. Two times asked mojito: 1st I've got with vodka, 2d with no mint... Just get your alcohol from duty free, that's what we will do next vacation ) -Entry in the sea is not suitable for small kids. We have a baby and we swam few times only. Rocks and getting deep very fast.

Collector of Countries

I stayed at Stella Beach last week, and I thoroughly enjoyed my stay with my partner. The food was plentiful and delicious, and the majority of the staff worked hard to ensure guests enjoyed their visit. The internal and external parts of the hotel were cleaned daily and thoroughly. That said, unfortunately, the only negative thing I can say about my experience was with one of the reps, Mike. I found him to be unpleasant, arrogant, and rude. When we spoke for the first time, he introduced himself as 'Magic Mike,' showing off in front of me, my partner, and two young German women. He returned later and disturbed me by stroking my feet while I was on the sun lounger, which was just strange. He also harassed us to buy bingo tickets and nights out in Antalya. Management should speak with him and ensure his behaviour changes. The other reps were super nice.

Peter Luca

Few notes: 1. Transfer from airport is good to manage early in the morning or during the night. There are no so huge traffic on the route so it should be quicker than during the day. 2. The hotel is small including the garden area. That is good; you can reach anything within few minutes. 3. Rooms are equipped just for sleeping; not luxury accommodation; but we had everything needed. AC was working well; side views from balcony was to the sea and nearby hotel. 4. Beach area was clean but I think just for swimming people. For non-swimming people was dangerous because of waves and steep beach. No refreshment service available on the beach. We came lately August and leaving early September; sea temperature was constant 30 C. 5. Pool area is great; animators did a great job; from 10am till 5pm playing music; running different sporting pool activities. Water slides are big enough for “lazy” holiday. Pool temperature was 32 C during the day; 30 C in the morning. 6. Garden area - small and regularly cleaned. Sunbeds randomly distributed in the area of garden. 7. Snack bar - having drinks but no snacks during the day. Lunch and afternoon cakes were available. 8. Restaurants- big variety of food and drinks; premises regularly cleaned almost in minute intervals; sometimes it was disturbing; but from management perspective perfect well organized. 9. Inside pool - fresh al least for us; constant 27 C.

Jasmina Planinc

We have been in the hotel for a few days now and we like it more and more. Those who complain about the food, uncleanliness and staff - should think a little. The staff is available for guests 24 hours a day, in temperatures around 40°C. They take care of cleanliness and everything around as much as they can! And let me remind you that it's not their fault for the mess and dirt around the resort - Its guests fault. It's sad how guests make fun of the food and drinks, how dirty they leave behind, and then complain about the staff! The staff is great, same hotel! I recommend!

S&Y

The resort is beautifully kept, with a warm and welcoming team that makes you feel right at home. The rooms are spacious and comfortable, though the bathrooms could use a little updating. There’s a great variety of food and drinks, offering plenty of options to suit all tastes. The pools and slides are in top-notch condition and provide endless fun! The beach is lovely, with plenty of loungers and shaded areas. It’s a bit rocky, so bringing water shoes is a smart idea. There’s no shortage of activities for kids, and the animation team is friendly and engaging without ever being too much. The hair salon has a fantastic team that really goes above and beyond! We had an amazing time and look forward to coming back.

Martin Turina

Very nice accomodation, beautiful surroundings full of green grass, trees, flowers. Swimming pools, nice beach. Everything you expect. Food is also good, available all day long, even in the night time. The only minus for me is that food (served as a buffet) is not so fune tuned. Sometimes it needs more salt, sometimes the meat is too dry...But generally we are very satisfied

Haris Schachmann

First of all hotel is not 5☆ the rooms need to be renovated, outdated and old, not property maintained. NEGATIVE; -rooms are not property cleaned -very old interior -staff is very very unpleasant, not professional, never smiles. -private beach is nice but it's open until 18h. -almost no fish on the menu (only filets) only 1 type each day. - lunch and dinner to short, only 2 hours. - 2 a la carte restaurant, but you're allowed 1 to visit for free 1 time only. ( as all inclusive ) and in fish restaurant u have 4 types of fish filets. - staff are starting to remove everything before lunch is even finished, 2 times they started to remove everything 15 min before! -far away from airport and nothing around resort. POSITIVE: -Bar to drink is open 24/7 -very nice buildings and around them, full with flowers. -pools very clean -beach is beautiful ( open 08-18h )

Ahmad Sarris

Hotel territory is green with lot of care of colored flowers/ Trees and highly maintained which makes it super attractive along with villas shape. Available languages: Turkish, English, German, Polish, Ukrainian, Russian. The staff is very friendly and helpful, starting from the reception, restaurant, and housekeepers. The top animation team who entertained us for the 10 days with different games and programs, starting from the kids club to water polo, darts, adult/ kids pool games, aqua gym, and many other things done by katya, varia, ahmed, amir, amin, youssef, mokhtar. This team stays around everyone to make sure everybody is happy. Without them it will be boring.

Karolina Mlynarska

I'd have to highly recommend this hotel due to everything they provide us with. The food was tasty, and a lot of choices. Drinks on top of that spot on. The main thing very friendly staff which made you feel comfortable. The rooms were cleaned properly. I'd come back there definitely one more time this year if it wouldn't be fully booked. Big shout out to the animator girls Milena and Valeria who spent most of their time playing with us, talking and making sure we were happy. They were always when we needed them and for it big thank you. Could not spend this holiday there better.

Santosh Gedam

This property is under construction, so there are construction workers, and we found it inconvenient to move around the limited open space. They gave rooms in the neighboring home converted hotel rooms. So coming to the hotel facility was not smooth. Service quality was poor. I asked for toiletries multiple times, but they could not supply them till the end. They promised a welcome drink when we checked in in the hot and humid afternoon. But even that promise they conveniently forgot to keep. A bed sheet was stained, and I brought it to the notice of the manager. But chose to do nothing. The swimming pool, badminton court, and TT are the pluses. They showed premium room images but gave us deluxe rooms, which was disappointing. They insist on an upfront balance payment at the time of check-in. I found it professionally not a welcoming behavior when we are checking in with family members. During the night, there is no one on the property to listen to guests' urgent needs.

Sven Smts

The best hotel I have stayed in Turkey. Clean, rooms of sufficient size, with a balcony, good food, a large selection of food, very friendly waiters. The hotel has its own beach strip, which is alternately sandy and rocky (depending on the tide). The water on the beach is clean. The beach and also by the pool have their own bar, which also offers meals and drinks. Nearby water sports center by the sea. If you wish, you can enjoy various attractions for a fee. 100% recommend and would definitely visit again.

Eriola Ismajlaj

The stay was amazing, the host-welcome, the atmosphere, food, staff, and also the hygiene and safety of the entire hotel. The beach was calming, relaxing and very beautiful! We are planning on spening our holidays always on the HEAVEN BEACH RESORT&SPA! We enjoyed it so much!

Medina Masovic

I stayed in this hotel in September and i have to say its amazing! The rooms, the staff, the food, everything was perfect! I really enjoyed staying here and i would stay again, the food was amazing, you can have anything you want at anytime, the beach was beautiful, the staff was really kind and always cheerfull, Mustafa who worked at the bar on the beach deserves 5 stars!

Mateusz Mółka

I'd be keen to give 4 stars but air conditioning doesn't work and it's really humid in the hotel room which isn't good at all when sleeping. Also there was no entertainment at all during our holidays, the only alternative to have some fun was to go to Manavgat City or Side, the bus there was super cheap though. Otherwise it's a really nice hotel! Lovely beach in a walking distance, restaurant with great food, friendly service. I had a great time there but I'd not come back until they fix the air conditioning... 🤷‍♂️ The best thing about this hotel is food and service

Joyeta Majumdar

I had the most incredible stay at Crystal De Luxe Resort & Spa! 🌟 The moment I arrived, I was treated to exceptional service and warm hospitality. The rooms were luxurious, spacious, and impeccably clean. The resort's facilities, including the spa, pool, and restaurants, were top-notch. The staff went above and beyond to ensure my stay was nothing short of perfect. I highly recommend Crystal De Luxe Resort & Spa to anyone seeking a luxurious and unforgettable getaway! ✨

Shefu Miah

An Unforgettable Turkish Spa Experience I recently visited a Turkish spa, and it was nothing short of magical. From the moment I stepped inside, I was enveloped by a sense of tranquility and warmth. The decor was exquisite, combining modern luxury with traditional Turkish elements – marble interiors, soft lighting, and intricate mosaics that instantly transported me to another world. The staff were incredibly attentive and professional, ensuring every aspect of my visit was perfect. I opted for the full Turkish hammam treatment, which began with a relaxing steam session followed by an invigorating exfoliation using traditional kese gloves. The sensation of having my skin deeply cleansed while surrounded by soothing steam was heavenly. The massage that followed was pure bliss. The therapist skillfully worked out every knot and tension in my body, using fragrant oils that left my skin feeling soft and rejuvenated. To top it all off, I was offered a refreshing cup of mint tea in the serene relaxation lounge, allowing me to savor the experience even longer. What truly set this spa apart was the attention to detail and the authentic ambiance. Every moment felt luxurious, restorative, and deeply rooted in Turkish traditions. It was more than a spa day – it was a cultural journey and a much-needed escape from the stresses of everyday life. I left feeling completely renewed and can’t wait to return. If you’re seeking a blend of indulgence and authenticity, I wholeheartedly recommend this Turkish spa. It’s an experience you’ll treasure forever.

Tracy Cozens

This is a 5 star hotel probably based on the extra amenities as the food and service are similar to 3 star hotels I have been to before. The hotel is well presented and clean with an indoor pool and a payable spa area. The staff are mainly pleasant and hard working, but service is not at a level I would expect from a 5 star hotel. Beware of a waiter in the buffet who is extra friendly as he became rude when his advances were rejected. The food is ok and some snacks or meals are available 24 hours a day so there is always something to eat. I particularly liked the Mexican restaurant which provided a small menu (not Mexican) during the day. The lounge bar is a nice area to sit in with a big fish tank. There are bookable restaurants for the evening but only one of these was open, thanks to the very helpful blonde lady at guest services I was lucky enough to get a meal at the Italian restaurant which was lovely. As it was off season there were some places not open and very little entertainment. The rooms are large and soft drinks are provided in the fridge and are restocked daily. The bathroom had some damage around the door and the shower overflowed. The tv has quite a few English channels but these are mainly news. If you are British bring your own teabags as the tea in the buffet is not good. It was an absolute bargain price so still worth it.

Lisa Devine

Overall a good hotel, staff were good , rooms were fine , the whole hotel needs a little bit of updating and tlc. Drinks were good and plentiful, spa was lovely, Turkish bath and massage were great. Ice cream was delicious . We visited over new year and the gala evening was good , the staff made a lot of effort and pulled it off without a hitch. The main reason for my 3 star is the food, there was lots of it but mainly cold or just warm if you were lucky. The main restaurant doesn’t have much ambience and if you can’t get as table in the main area you have to sit in an extension with bright white lights which we really didn’t enjoy. The a la cartes were no better either. There wasn’t much open in Kemer as it was winter and chilly to walk out in the evenings but we did eat occasionally for a change.

ayo apatira

I stayed at this hotel and I feel as if I got scammed. The food at the buffet and restaurant were both awful. I enquired on the first day of arrival about making a reservation for the a la carte for my birthday and over the 2 days before my birthday I was sent from place to place with no direct place to go to regarding reservation. By the time I found someone who could actually help me,, I was told it was too late and my birthday was completely ruined. 5 star hotel? At most this place should be a 3 star at most,, I’ve stayed in multiple 5 stars in my time and this has to be the worst. As a young black woman, I felt extremely uncomfortable as I was receiving dirty looks, rudeness and people looking at me like I was an alien. The hotel staff were extremely rude and disrespectful,, and I was talking to them respectfully. Terrible experience honestly

life k.

The children's pool is cold. They put a wall instead of an iron fence between it and the big pool, preventing the hot water in the big pool from reaching. The hotel does not have a closed lobby, it is openly in the garden. The rooms are old, consisting of two rooms inside each other, but the air conditioning does not reach the coolness of the children's rooms. Morning, noon and dinner are not bad, but There are queues everywhere. It's very crowded. They only serve ice cream at meal times. There is a problem with sunbeds. You have to go early in the morning and put a towel on the sunbed. Otherwise, you won't be able to find it. The animation team is a complete disaster. You'll ruin your night. Staff In general, they try to help as much as they can. The ladies at the reception are friendly and helpful. 

Malic Cristina

Telling from the start, we are absolutely not a fussy persons, buuut: Have been many times in Turkey, but this hotel is the worst I ever been! The sea and beach are absolutely lovely, but the hotel insane is so bad! Staff are awful so rude and ignoring and working so so slow, huge queues for beverages or some food They even didn't clean the tables after people eating So once we bad no space where to eat, empty tables were a lot, but all dirty and nobody came to clean I really advice the managers to take these into account as it really will make so many people not to come anymore there! Food is the worst I ever had at a all inclusive hotel!! Tasteless and almost the same food everyday, very few selections with mean, and if there's one, huge queues and even not tasty. The staff for the evening beverages are also so rude! Actually all the staff are rude (only on reception are polite) The buildings are also old. Rooms were cleaned every day and the beach is amazing, that's the only good things to mention. It wasn't a cheap holiday, but wasn't worth a penny.

Omer Celik

We had a family holiday and had a great time in Armas Green Fugla. We booked 2 rooms. The staff was very helpful from the beginning. Ms Tuvana helped us with our booking and our requests for our stay. When I mentioned about my birthday, she arranged a welcome gift for our rooms and on my birthday, they again arranged a birthday cake and celebrations. It was a great gesture. The hotel consists of 3 storey small cute buildings. There are 2 pools with one of them having water slides. Kids love the pool and sea! They spent half of the day with pool slides. The sea is also fully sandy and shallow, best for kids! No pebbles or big rocks. Easy to swim and enjoy with kids. The restaurant is in the main building with a great selection of all inclusive food everyday. There is another bar near the sea and water slide pool where you can also get fast food and fruits all day. There are also several bars where you can get drinks. About the rooms, they are aged a bit but didn't bother us as the bed was good, air conditioning and shower worked well. Every room consists of 2 parts with a double bed in one part and a single bed and a couch (that can be converted to a bed) in another part. Animations are also great, there are different activities all day including kids center and activities there. Kids had a chance to do a t-shirt painting and during kids disco in the evening, they were awarded with a medal and diploma. Again, kids love it! There were different show every night. For my birthday night, there was a bubble party 🫧🥳 Overall, it is a great destination for a family friendly holiday. Definitely worth the money!

Ahmed Alghasra

I recently stayed at the Armas Green Fugla in Alanya and had a generally pleasant experience. The hotel boasts a great location with direct beach access, which was a major plus. The food was top-notch, offering a variety of delicious options that were truly enjoyable. The facilities were adequate, though nothing extraordinary. The room was fine, albeit a bit small, but it was comfortable enough for the stay. One downside was the drinks bar, which was constantly busy, resulting in long queues and limited drink selections. Overall, I would recommend Armas Green Fugla if you can secure a good price deal. Its prime location and excellent food make it a worthwhile option despite a few minor inconveniences.

OFFhead

Great hotel I'm really impressed, There is a little zoo here and the kids find it interesting (The animals also get to walk outside of the cage.) The slides here are also very fun and the Life guard does a good job there. The staff is very friendly and they understand English, russian etc. Although I'd recommend using more basic English. The food is great, the rooms are also great and They get cleaned every day. I wish the blankets wouldn't be so thin thought. They have a shop at the hotel and a spa. It's a great place to have fun and relax (:

Rhys Jones

Lovely hotel and if you were here as a family it'd be wonderful. However, as a honeymoon destination I would look further. Staff is friendly and professional. Food is tasty. Drinks are good. Entertainment team is exactly what you expect, big thumbs up to them. The mini bar in the room is refilled daily which is a big bonus. The room is a tad basic even though we booked a bungalow, making an assumption this would be one of the better rooms. However we now suspect that all the rooms are virtually the same apart from room size. We wish this would have been better stated and informed upon booking. We had to inform the hotel about it being our honeymoon, which is fine but it would have been nice to be asked rather than having to tell. Perhaps on check in, staff could ask if you're here for a specific reason. We have after been provided with an offer of breakfast in bed and a romantic dinner, both which we are looking forward to experiencing.

Archie Buchanan

We really enjoyed this great hotel. Beautiful gardens lead down to a great beach with a jetty. The food was good with plenty of choice. We particularly liked the snack bar near the beach, which offered freshly made wraps and salads. We will definitely be returning.

Sanjaya Koirala

This is a very nice hotel located right next to the beach. The pool and slides were amazing and hit with the kids as well as adults. There were also children pools so it was a huge plus. The service was excellent. The food was also great.

Fon Matchaset

We stayed 2 nights at this place with a toddler. Our family really enjoyed the time here especially the fact that they have a wonderful pool games, friendly vibes and a specific dining area for kids (on top of kid’s club). The place seems to be running for many years guessing from building age and facilities but they are under good maintenance. The landscape is very lushly green. We love taking our baby out for walking. Beach facilities are okay. The buffet line and kid’s menu were amazing and sufficient. They change the lunch/dinner menu daily so we feel okay. The only drawback for me is the lobby design. It is a multi-layer floor with stairs. If you have a baby stroller and walking from dinning hall/ beach/pool to the room in main building, you have to use the disability lift-up or walk further outdoor to get to the room elevator.

Anna Kosno

My husband and I chose this hotel based on the positive reviews. We were not disappointed. The hotel met our expectations. We had a wonderful week. The hotel is located among trees and is surrounded by beautiful vegetation, which makes it seem more intimate and cozy. The view from the pier of the mountains and the sea, something beautiful! The perfect place to relax. The food is delicious, a huge selection of everything. The employees are very nice and helpful. The room was cleaned very carefully. A very pleasant surprise was the provision of a lunch box for the return journey late at night. It's just a small thing, but it's very nice and no other hotel has ever thought about it before. The only small minus is the bathroom in our room, which requires minor renovation (slightly damaged door and outdated tiles). To sum up, it was a wonderful time!

Milica Smiljkovic

We have just returned from a week holiday at this hotel. We are a family of four, two adults and two 8 years old. This is definitely not a 5 star hotel. But let’s start with good parts. Food was really great, there was always something new to try, great variety of everything in the main restaurant, ice cream, fresh fruit, sweets in the restaurants by the pool and at the beach, good quality of drinks…. But on the other hand too many guests around the pool, everybody carrying the food and drinks around, kids eating ice cream, dripping all over the place and no one to clean that …. You get a complete mess. Almost every sun-bed was “reserved” with a towel so it was always a struggle to find one in the pool area. There was also a pool for smaller kids and it seemed less crowded and interesting for the kids. Situation was better at the beach, not crowded, well organized, nice restaurant and a playground for the kids. They had a beer garden area that was great, in a shade, with a bar, usually with an acoustic music performance, and with kids activities on one side. They had different kind of entertainment during the day and in the evening. But the biggest issue is hygiene and cleanliness. Our room was on the ground floor and in general it was spacious and well organized but not cleaned. We found stains that could had been easily removed with a wet cloth… The room smelled moldy. After three days we realized that they were not going to replace the towels nor clean the room. We also run out of the soap and toilet paper so we complained at the reception, where we were sent to the customer relations and they just asked us for the room number and told us it would be fixed. They did replaced our towels, made the bed(same sheets) but not the top one of the bunk bed, and we didn’t get the soap. No one cleaned the room for seven days. We have never experienced this and we were completely shocked. Public areas were also dirty and in general the hotel was stained and smudged. Definitely not recommended and we are not returning here.

Gabrielle Oliver

i had such a wonderful time staying at this hotel. the staff, cleanliness and location is all absolutely brilliant. the animation team are so so wonderful, i loved every second that they were around. the games and activities that they do with the guests are so fun and they are overall very friendly. the service is quite fantastic! however, there was one girl, the bar chef called Gülçin (i believe) wasn’t the friendliest, i think that her customer service and attitude needs some work as she lacked sincerity. overall, such a lovely place to stay and will definitely be back in the future!

Ste Hubbard

Service at the hotel is great, all the staff are really friendly especially the waiters. Our room was cleaned every day with the bed made nicely. The food is fantastic especially for an all inclusive we really have no complaints about it. There's a huge variety of entertainment with singers, shows and activities throughout the day however the entertainment team could put in more effort when hosting pool activities and socialising with guests. Overall a really good holiday and excellent value for money.

Jay Malhotra

I was "asked" to write a "good review" on our second day, now that I am home here is my honest review. Staff - either rude 60% or very friendly. On arrival the front desk was very nice. On check out another person took our room keys and said something in Turkish, that's it. Literary. 90% of the staff do not speak English, although this didn't bother us, it did bother others and even heated arguments from what i saw. Breakfast - one of the worst I have Ever seen, again very rude staff. When guest relations asked me I was honest and his answer was "some times staff are not morning people". I have done city breaks with continental breakfasts that were better than this, they were 3 star hotels. We were told by the nice staff members to skip breakfast, have a long lie in and get food from the snack bar by the pool. "you will enjoy better" Snack bar - food was good and 40% was fresh likes Pizzas etc. we never went for the lunch part as the snack bar by the pool was good. Dinner - same food every night, we were there for 5 nights!! Sometimes, just sometimes some of the stations had 1 thing new which ended up being our game, searching for new dishes. Selected Restaurants - Don't go if you are a foodie, simple. we ended up going to the evening buffet as the food was so average. Night entertainment - OK/Good. We had Shisha a couple of night while enjoying the music. Spa - We were getting forced to get a treatment, after repeatedly pushing us which I found pathetic, we actually just waked away from him. Again very rude. Maid - she only fixed the bed, we had to ask her to change the sheets as it was hot, she then mopped the fool then demanded a tip, saying she only wanted "paper" meaning notes. Rooms - Good size. Good walk in shower. Pools - Good and the reason we picked this hotel. If you have young kids you will see why we picked this place. Pool is right next to snack bar which was a bonus. This review will probably get deleted but I would not stay at this 5 star hotel again. Basing on the other All Inclusive hotels I have stayed at, I was shocked with the over all experience.

Jodie Driscoll

The entertainment has been brilliant, beach parties, children's entertainment throughout the day and evening. Animation team always getting everyone involved. Catering for the older children as well as the young children. We came last year and we came back due to the value for money. Food is 24/7 , great selection of drinks. The beach is our favourite place. Food again included at the beach as well as drinks. Small walk from main hotel or shuttle bus available.

Amy

It's in the mountains, at the beach AND in the woods. Pretty breathtaking really. We saw an owl one night! Caters for children fantastically well, even feed baby food jars. The foods good, always something that you'll like. The freshly cooked pizzas outside in the food court were my favourite, and the jacket potatoes by the beach are lovely. Not much to walk to locally in terms of shops, restaurants, but we went away to relax anyway so wasn't bothered about that.

Pretreece Francis

This hotel is lovely, very picturesque and fun, there’s lots to do and enjoy on site day and night - just short walk from the beach where you are also all inclusive and a short walk from some shops. The staff were very friendly and particularly our rep Levant who helped us move rooms from a crying baby and also took us to the airport to collect my sons case. He was always at hand with a smile in reception most days he made our stay run smoothly he was very attentive. There are so many food and drink points for adults and children (coffee stops, sweets/milkshakes , waffles & out of hours food and drink) they have really thought of everything, I’d say it’s perfect for both couples and families. The food quality was impressive too with lots of choice and always changing never the same thing I really couldn’t fault my experience would definitely return for that luxury experience. The rooms were always cleaned and fridges stocked we had pool view- There’s even a games room with PlayStations and table tennis and a gym/spa which we had treatments as a family .I never knew Turkish weather was still so good November ☀️

James Brading

I recently stayed at Dosinia luxury resort with my girlfriend, and overall we thought it was a very average experience. Pros: Located very close to the beach. Good selection of food for lunch. Nice cocktails. Good gym Good air conditioning Cons: Staff aren’t very attentive for a 5* and occasionally very rude and women are treated much better than men. Upon leaving we weren’t asked how our stay was, or even a thank you. Food is the same pretty much every night. Extremely loud music, can change from romantic to drum and bass, very inconsistent. Constant pestering from staff trying to upsell your experience. We booked into the love suite room at an extra £600, there was a sharp nail coming through the step which nothing was done about. If you’re looking to get away from the hotel there is a couple markets down the road but no bars or restaurants at all. If you like feeling special and receiving good manners then this isn’t the place for you. Back to Majorca next year!

James BARRETT

Can't complain about anything ! The food was great the lunch time snack area was brilliant. PIZZA was amazing 10/10 Fish and chips brilliant. Kebab, great. can't complain once about food, and the buffet was great. It was so much choice and looked so good ! I know how hard it is to maintain the standard at such a high level, but they're doing good! The room was lovely but the view was amazing. Night time entertainment was ok, but I wasn't expecting much. Pools great, and the drinks were just ok. Maybe watered down a bit, but me and my wife and I loved this place Thanks for the great holiday.

john a

I stayed at the hotel 7 nights, and overall, it is not bad. PRO: The swimming pools are really nice and the music and atmosphere are good. Nice games room and gym. The location is really nice and close to their beach. CONS: The rooms are outdated and not very well insulated. You can hear everything in the corridor and instead of getting a double room with extra space we got a room with 3 beds. The food wasn't great even though there was loads of options the taste wasn't great.

Adam Polipinoy

Old hotel but excellent food, drinks, good service & location. Hotel is generally attracting older guests from Germany, Russia, UK. Good price to quality ratio on condition you don't pay more than 80 EUR/night (All Inclusive). A solid 3* but not 4* - basic rooms with old TVs but good beds, bathrooms & efficient A/C - water only in minibars - only 1 small working lift for 181 rooms - medium quality evening shows - limited music by the pool - very limited sports activities - basic, no frills swimming pool - indoor pool & night club closed (mid October) - nice garden but looking like Northern Europe (pine trees instead of palms) Rather ugly Beach Bar (1* out of 5*), open till 16:30 only ! - only beer & soft drinks available, no cocktails or ice cream - poor food choice & quality compared to the hotel itself - no water sports included in room rate - dirty toilets - no Bali beds

Josef Stiskala

We had a fantastic stay at this hotel. The rooms were spotless, with comfortable beds and much-needed air conditioning. The food was excellent, especially the variety of desserts, and the breakfast offered plenty of choices. The variety of fruits and vegetables was amazing! The amenities, such as the pool and beach, were wonderful – my family enjoyed both thoroughly. The hotel's location was convenient, with shops nearby and easy access to public transportation, making it perfect for exploring the area. What truly made our experience memorable, however, were the staff, particularly at the pool bar, as we spent most of our time there. The service was outstanding, and I formed a friendship with Ahmet Emin, one of the bartenders who later worked as a waiter. We chatted here and there about his culture, and he always made sure we had everything we needed, making us feel at home together with the rest of the staff. It was this personal connection and exceptional hospitality that made our stay unforgettable, and it’s the main reason we've already decided to return next summer. I hope we’ll meet Ahmet again when we do!

Abel Lucaciu

Me and my schoolmates were surprised when we saw the hotel at our arrival. The staff was very friendly and helpfull, i also managed to befriend some of them. The food was very tasty and it was always fresh. The rooms we stayed in were in excellent condition and they were clean and tidy. I also enjoyed the pool and the outside bar. The pool was big and clean. And the green spaces in the proximity of the pool were full of life. I wish i could have stayed longer, but all great things come to an end.

Yuliia Rahimova

Excellent hotel that firmly meets the stated 4 stars. Delicious food, friendly staff, regular cleaning. No one asks for tips as you often see. Even in the heat of +37 it was nice to find a shady spot in the garden by the pool. The holiday there left the best impressions.

jane woody

Good food (repetitive, no sea food - one same fish all the week). Very good cleaning service - perfectly clean rooms. Try to avoid being housed at the wing near the street - everyday disco at neighbour’s hotel till 11 p.m. Average hotel.

Pamela Morris

Brilliant hotel, food and wine excellent and the service in bars, restaurants was instant, couldn't be faulted. Quirky using the App to order, fun but optional. All staff were helpful and wanted you to enjoy your visit Just a walk from Side town or a €10 taxi Weather hot 31° in October and totally enjoyed the holiday

LUC AS

Everything about this hotel its fantastic, the staff , restaurants, location We can not enough recommend this hotel. We where so happy to creat our memories in this hotel . The food its fantastic, rooms modern and so clean!!!! Location great 2min walk to the beach few more min to town . Definitely one of our favourite hotel in Side

Julie Griffiths

Just come back from spending 10 nights at this hotel.We honestly can't fault anything about our stay.Rooms are clean and spacious. Cleaned daily and clean towels on a daily basis.Maids are lovely and very friendly. The bed was really comfortable. The food in the main restaurant is amazing. We had lunch at the beach restaurant some days and the food was delicious.Staff are always pleasant and helpful, and always offering drinks. Food and drinks are ordered on the app and is very easy scanning the QR code with your phone. Staff are always on hand if anyone has any problems ordering. Around the pool area the staff can't do enough for you.Always on hand making sure you have drinks.This hotel is is near all the shops,bars,restaurants and the beach. I recommend this hotel and I will be returning again next year.

Sandra Twaddell

A lovely location not too far from some lovely places to visit and the resort itself has everything you need. A very nice safe beach and bathing area. The hotel is superb and the food top notch.

steve levick

Great food and a nice hotel. Let down by tired beach towels, inexperienced staff, and a flaky app that must be used to order main dishes. It can be potluck if the food turns up at your table. Bar service at the pool was great and the staff really try to make your experience brilliant.

E.S.E

Our stay at this hotel was truly exceptional and went far beyond our expectations. From the moment we arrived until the day we left, the service was outstanding. We opted for the full board package, which included breakfast, lunch, and dinner, meaning we spent quite a bit of time in the restaurant. The quality of the food was excellent, and Ahmet, one of the restaurant staff, was incredibly friendly and helpful. We enjoyed every meal there for four days straight. The hotel’s location is also perfect—easily accessible and within walking distance of many attractions. We couldn’t have asked for a better place to stay. We’re already looking forward to coming back here next year!

hope nelio

I had the best experience here. Everything you’d want and wish for is all in one place. The room felt cosy and comfortable with an amazing view of the beach and mountains. The staff were so friendly and welcoming, they helped with every little thing I needed. Housekeepers always done an amazing job. The breakfast buffet was the best, always started my day off amazingly. I had room service quite a lot and the food was always delicious and made with love. The pools / bars were my favourite part of my stay. I’ll definitely be staying here again on my next trip. Thank you Akra Hotel team

bill zein

We received a very warm welcome, great service from top to bottom, simply great, very safe, very friendly, everyone was super nice, very professional. My wife was celebrating her birth and they had prepared the room for her, super nice, thank you very much for a wonderful time in this beautiful place. The service at breakfast, dinner, at tea time or by the pool was super, super friendly. I must also praise the house service, thank you very much, I can only recommend this hotel, thank you again

Olha Kostiv

I m staying right now in this hotel, we went to pool and the floor was so slippery that on the entrance i fell down. There was a rescuer one meter from me, she didn’t even care at all, she was sitting in her phone. She didn’t offer any help and I m shocked about it. It was so indifferent I really dont know what she is doing there. My brother requested separate beds in booking but we were accommodated to a room with king bed. Room is nice but not enough light, as well the furniture on the balcony is the cheapest one. As well u cant enter the pool without a cap and we weren’t informed about it.For this money they need to give better service.

Alexander Izav

The best breakfast ever. I wish Ritz Carltons had such a breakfast in all the hotels around the world. The beach is perfect. As you need to go downstairs to a platform there are no kids and nervous mothers. The water is crystal clear. There is no music, so it is very quiet and civilized. All the facilities are also present. There is a cafe and you can order food and drinks from your sunbed. All very well organized. The toilet is spacious and clean, nothing like a beach toilet. 3. Fitness facilities are crazy big. There is a huge gym, covered and open swimming pools, and a pilates room.

Anna Maria Ralea

An exceptionally good hotel! The staff is very professional and friendly, the location is beautiful, and it’s a 10 out of 10 experience. The rooms are very clean , and overall the level of cleanliness is very high. The food is amazing and you have a big variety of foods and sweets. We went there multiple times not just once so I think we can share a sincere opinion about the quality of the hotel. Thank you, Litore!🩵

Алексей Шойму

We stayed there in August last year. The hotel is beautiful, very good location. The food is tasty and varied. The beach is good, the only problem on the beach is that people from different other hotels come and take the sun loungers of our hotel, so you don't always have a place to sit closer to the sea. Also, the reception assistant named Ali is unfriendly, he will never be interested in your questions, the hotel should find another person for this place. Overall, the hotel is good, we will come again.

ioana k

Great hotel! Definitely we will come back here. Clean rooms, great food, spectacular view and nice atmosphere. The minus point was the reception staff, not very helpful. We get there at 7am, and we received the room about 15:30. We didn't received any hotel presentation like time for dinner/lunch/breakfast, no information about what we have in the hotel, no cards for pool towels since next day, when we went sent back to reception to bring our cards to pick up our towels...no communication at all with the reception staff, the said just to wait for our room. The reception staff needs to be more friendly, because this is our first 'impact' with the hotel! And I was disappointed that, the management staff from reception, doesn’t speak English. Apart from that, everything was great. We planning to come back again, just because the hotel, the food and the view was great!

S I

The hotel itself is excellent, with great facilities and a comfortable atmosphere. However, we had issues with the elevator almost every day, which is quite inconvenient for an 8-story building. This was particularly challenging for us, as we were traveling with a baby and had to carry the stroller up and down the stairs. While the rest of the stay was pleasant, this problem with the elevator definitely needs attention.

Петко Петков

We were here as a couple, we enjoyed our stay very much. The hotel is great overall, the staff are polite, the rooms and the pool area were always clean. The animation team were very friendly and the activities and games were fun. Shout out to ANTONIO - the head of animation and Polina - they were very friendly and kind to us. Thanks to Emrah from the restaurant team - the best server, great attitude and professional at his work.

Graham White

Wonderful hotel most of the staff were great just an odd one or two a bit miserable but all in all very good. Food good lots to choose from. Plenty to do show in the evenings but some were a bit boring but then there was the blue show after which was always livery. There’s plenty of bars and no queueing the was also table service but if you had this they were all ways after tips. The Aqua park was massive and the kids loved it. All in all a great hotel would definitely go back again even thought I was ill all night the last night of the stay. But was fine once I got back home. No idea what it was

Kimberley Stolk

I would advise everyone not to go to this hotel... we went last year and everything was good, but this year almost everything was disappointing. the food was not good, so we ate a lot of pasta and fries. The cleaning of the rooms was also very disappointing this year. We came back to the room in the afternoon and our balcony door was completely open several times, so anyone could come into our room with all our belongings. The towels were also not replenished so I had to go to reception in my swimwear and only received our towels after half an hour. Even when you are there, absolutely do not go to the market near the hotel. a carton of cigarettes cost 33 euros and a single pack of cigarettes cost 4.50 euros. Also when we confronted them we got a whole story and also that a carton of cigarettes was suddenly 35 euros. this hotel is far from friendly if you catch them and confront them. My partner let himself go a bit just before departure because it was a pile-up of everything and there were immediately 7 men around him... I am pregnant by the way, so I wished I had a better last holiday together...

Marcin .Kot

We have just returned from our holiday at Turan Prince World. My wife, our two daughters, and I absolutely loved it and stayed there for 10 days. The rooms are very clean and the food is delicious. The staff is friendly and kind. The hotel is especially great for families, with fantastic swimming pools and water slides. There’s also a kids club and plenty of activities every day :-) We will happily come again

Simona Zaharia

A lot to say about it. Rooms - not 5 star, I would say a 3 star sort of room. Tiny TV, old wardrobe, headboard old and dusty. The cleaning lady would come to clean but the dust was still there. One good thing I can say is the beds were comfortable and we could sleep fine. And the AC in working order. Service - staff was nice and helpful. Food really bad. A lot of food and you could feel you had no choices. Fruit was food but that is it. Very rare there would be something different to eat. Breakfast ok. Just because of really poor food quality I would not come back to Turkey. Some ladies making some pies around snack bar that were good. But a lot if money paid to eat rice at dinner. And desserts awful! Ice cream available sometimes or not free. Talk about all-inclusive. Location - resort looks great, you have a lot of swimming pools, there is entertainment, looks good and clean. Outside of resort not a good location. Overall, dissatisffied. Would not recommend!

Richard Nicholson

Absolutely loved our stay here! Amazing place staff were friendly and couldn't do enough for you, the entertainment team were amazing the kids loved the water park. None of us wanted to come home. We definitely will be going back.

Tom Byrne

My girlfriend and I feel that our experience was a well justified 3, maybe 4 stars. The hotel staff are friendly and most speak a good amount of English. We went in August during the 6 weeks holidays, so there were quite a lot of kids, and it felt very child and family oriented and not many quiet spots to relax without children. The animation team was excellent! I feel bad for not remembering their names, but they did a great job being energetic and happy whilst trying to entertain everyone all day all week, for the 2 weeks that we were there.

Danielle Rasmussen

Nice atmosphere for families looking for a beach vacation. The resort offers many options such as yoga, water polo, beach volleyball, nightly entertainment. They also have kids crafting and activities available. The pools are nice and we found the beach nice as well. The staff were friendly and helpful.

Nastya Pocatilova

We had a very pleasant stay in the end of September 2024. Very beautiful and well-kept rooms and hotel territory, tasty food (we were supsrised with fish and seafood served every day) and good amenities for children (we traveled with 1 year old infant). For kids hotel provides a cot, it has baby food (kind of a soup-cream, pureed fruit, yogurth, juice, milk drink and you can always find what to serve for the child from "general" dishes), mini club for kids after 3 years and a playground outside, separate pool for children. This place is very nice for families with children.

Angie Fallon

We have our last night here today. Got our favorite ice coffee from Yasin, the best bartender at the resort. Always friendly! Food is always fresh and there is a great variety. The beach is great and so are the pools. One thing I did not like was that people reserved pool- and beachchairs with their towels. That shouldn't be allowed!

Katrin Aleksieva

I didn't like the smell of mold and also you can see it in the villas! A five star hotel shouldn't be like that! Verry small bathroom and shower area, for a big guy is impossible to shower in the cabin, the beach is with lot of rocks it is verry hard to enter the sea also the beach chairs are not enough. The good thing is the food and the gardens.

Evelīna

I spent my birthday at this hotel and had an enjoyable time. We focused on positives to avoid ruining our holidays. Although the rooms were not the most modern or new, it gave us the opportunity to spend more time outside, enjoying the fresh air and the sea. The view from the 7th-floor room was incredible, especially while drinking a Corona beer and relaxing on the balcony. The evening walks were amazing. However, I did notice that some guests, mostly Russians, were quite rude, reserving tables with their sunglasses, hats, and towels, arguing and causing issues with the staff and others. The cleaners didn’t come regularly and the reception was the worst I’ve ever experienced. They made us wait and even joked about it. After 40 minutes of waiting, we got angry and then they quickly took us to our room.

Seval Naim

We came to the hotel for 10 days. And each day was wonderful. We liked the hotel in general. The food is delicious, the hotel is spacious, the activity areas are large. We were very pleased. Especially the animation team took care of us individually. We start the day energetically with yoga. We have a healthy body with water gymnastics. The evening programs are fun. Our holiday was not boring at all, we are thinking of coming again. We thank the animation team. We love you Liz❤️

Lucia Zubkova

Hi everyone i will rate this Hotel only 1 start unfortunately. First when we arrived guy from reception take our luggage bring our staff , show us room and ask for tip but i am said sorry mate i am just arrived i don't have money because i am still no withdraw from cash machine. so he didn't want to leave until i am said leave. Room honestly so bad smell. Cleaner didn't clean this room properly only changes bags for rubbish , and towels that's. Empty fridge all the time. After when i reported we received some water and juice for kids after 2 days. Food every day same , nothing changes at all. It's not 5 starts hotel!!!. Never ever again. Dishes dirty. Nothing around only motorway everywhere you want go you have to call taxi and so expensive. Bar after 11 is closed.

Suraj Salan

What a lovely place. Met a rep called Liz. She is absolutely awesome. animation activities were very entertaining for us. the hotel has a big zoo. it is spacious and very big

mari bukia

Our family spent a week holiday in Armas Pemar Hotel and this was one of the best experiences in my life. Real 5 stars. Comfortable rooms, good air condition system, all rooms have a balcony and almost all rooms have either sea or pool view. The hotel is Ultra All Inclusive offering diverse food: meat, fish, pastry, fruit, cakes and drinks, including wine, juice, coffee. There is a beach bar at the sea where you can enjoy fast food and snacks like, fries, hamburgers and so on. In the hotel there is a lobby bar, a terrace bar a pool bar and the bar at the beach, offering diversity of fresh drinks as well as spirits (whiskey, cocktails, beer, energy) At the pool bar you can enjoy drinks right in the pool. Location is just great. Right at the sea with a private beach, sunshades and lounges. As for entertainment, there is a table tennis facilities and water polo facilities. Also water park working from 10:00am-12:00pm and 14:00-16:00pm. My special thank you to the guest relation manager Mrs. Manoni, the most amiable and adorable person❤️ All in all I would highly recommend this hotel to anyone. Will definitely come back again.

Anisa Hoxha Sinaj

Wonderful, caring staff. They tried to make you feel as comfortable as possible. The animators were cool , i loved them . In addition to the ice cream girl in the evening, her smile was missing, it seemed as if someone was forcing her to do that job, no matter how much you tried to make a joke with her, she looked like you had killed someone. What I didn't like is that I had an incident in the room and while ironing I ruined the upholstery of the sofa. We told the reception about this and the assessment they gave the bull was very high (100 euros). We work on our own in Albania with this job and the price was a maximum of 50 euros, we did not like that value. We don't think of going back to that Hotel as it seemed like a scam to us. Was to far from the airport. rooms: On Monday there were to many people came in the hotel and the cleaning lady did not make to clean my room, i had to do it myself . She also told me that there was no pillow cover ,and this was not good for a 5 star hotel. But on the other days they cleaned my room every day Security" The lifeguard was not available all the time. One of us risked drowning and I had to save her myself, fearing that I wouldn't make it, but I did. Food There wan NO suitable food for babies . Only 1 kind of HIPP , my son did not like it . He ate only yogurt for 7 days , the all day . I really appreciate the chef , he tried to cook something for him , but he did not like it , it didn't have the thin, creamy texture for a baby , but i appreciate that he tried There was to much spicy food (i can not eat spicy) , but there was a lot to choose

Farah Faisal Khan

Avoid at all costs! Absolutely appalling service from the staff. We ended up leaving the hotel after the first night due to the hostile behaviour. Day 1, 3 members of staff came up to us and asked us to leave in under an hour with 3 children as the hotel management did not want us there due to complaints we raised about the rooms. We were locked inside with a technician as the doors stopped working and another room had no air conditioning, they could not move us or even downgrade the room so sent in a technician at 3am. When our provider questioned why they wanted us to leave they completely rejected what they said. Insulted us in front of other guests. Will be taking legal action against this hotel! If you fancy embarrassing yourself go ahead and book it! We have video evidence of the incident that occurred where they came up to us whilst we were having breakfast and telling us to leave. I’m happy to share.

Benhao L.

The staff here is always ready for help, however, maybe it is now the off-season, quite some staff are not well trained so they do not understand guests' need neither in English nor in German. The food here is very poor. The soup is thin, no freshly grilled meat. I was expecting a Deluxe experience, but the reality hit me hard... The sea view is unbeatable.

Štefan Paleček

Very friendly and helpful staff in the restaurant and at the bars. Excellent food, we appreciated the variation of vegetarian dishes. The staff is always helpful with dietary restrictions, we would especially like to thank Chef Ramazan. Rooms are spaciously and practically designed, clean and nicely tidy every day. Hotel is on the beach, there are plenty of sunbeds on the sandy beach and pier. The beach and pier is quiet, perfect for relaxing. Also during the high season, the swimming in the sea is not "overcrowded", because it is private beach. Sunbeds are available also by the pool where there is entertainment during the day with an animation programs. You can also enjoy foam party etc. On Saturday evening there is a luxurious thematic party at the pier. We felt very safely there. I recommend this hotel, because staff wants to fulfill your wishes.

Alicia Perez

Lovely hotel, great value for money. Just wished the rooms were somewhat nicer. But the views we had of the hotel made it worth it 😍 would definitely come back. The staff was lovely and loads of veggies options

Teodor Mihai Anghel

I recently had the pleasure of staying at IC Hotels Green Palace, and overall, it was an exceptional experience. From the moment we arrived, we were impressed by the stunning surroundings, immaculate gardens, and the welcoming atmosphere of the resort. Accommodation: The rooms were spacious, tastefully decorated, and spotlessly clean. The housekeeping staff did an excellent job of maintaining the room throughout our stay, ensuring we always returned to a fresh and comfortable environment. The bed was incredibly comfortable, and the amenities provided were more than adequate for a luxurious experience. Facilities and Grounds: The hotel grounds are simply breathtaking. The beautifully landscaped gardens, palm trees, and multiple pools create a tropical paradise that is perfect for relaxation. The pools were clean, well-maintained, and offered both lively and quiet areas, catering to all preferences. The beach, just a short walk from the property, was equally impressive, with fine sand and crystal-clear water. Dining Experience: One of the highlights of our stay was the food. The buffet offered a wide variety of dishes, from international cuisine to local Turkish specialties. Everything was fresh, flavorful, and beautifully presented. Service: The staff were incredibly friendly, professional, and attentive. A special mention goes to the Guest Relations team, particularly the young lady who assisted us during a minor misunderstanding. Her professionalism, patience, and genuine willingness to resolve the issue made all the difference. She went above and beyond to ensure that we felt valued and that our stay continued seamlessly. Entertainment and Activities: The entertainment team did an amazing job organizing shows and activities suitable for all ages. From live music to water sports and kids’ programs, there was always something fun to do. The spa and wellness center were also outstanding, providing the perfect setting for relaxation and rejuvenation. Overall Impression: Despite the small misunderstanding we encountered, which was quickly and professionally handled, our experience at IC Hotels Green Palace was nothing short of perfect. The combination of luxurious facilities, excellent service, and attention to detail made this an unforgettable holiday. We highly recommend this resort to families, couples, and anyone looking for a relaxing yet lively getaway. Special thanks once again to the Guest Relations team for their exceptional care and dedication. We will definitely be returning in the future!

S Mar

We are coming towards the end of our trip and it has been really good, despite the wet weather. It is a lovely place for families with young children. The kids club is very good and all the staff are really nice, specially the more older ladies who work in the food areas are just so sweet and warm! We love all the cats and it's so nice to see the staff being loving towards them too it really warmed our heart. Some of the cats are so friendly and loving! The goats are really cute and friendly too!

Abdulmuhsin Harasani

When I went to this beautiful and gorgeous resort, it felt like I was in a palace. I went for a summer vacation with my family and they also said the same exact words that I’m gonna say right now. Rooms were always clean. The restaurant was on perfect timing. We also relaxed in the Mediterranean Sea and it also has bars nearby. Same for the pool. And the Euros 2024 was going on at the time. And I had fun watching it in the auditorium. The spa was also nice. It also had a waterpark that was really fun. Everything was nice, if I went to it 1 time, then I have to go to it again. Thank You So Much IC

Morocco Roc

End of November early December with my 4 sisters and friends we chose to stay in this hotel for 6 nights We like the resort because its not a massive property. Very impressive with the services on the whole. Guests relation extremely helpful. Check in service was top notch .A special mention to Mr. Baha for arranging taxi service and giving sightseeing tips. Because it's off season we understand that less choices in the buffet offered. Now and then there was some good dishes. Love the beach facilities. We will not hesitate to recommend this property to friends and family. Keep up the standard. Thank you for taking care of us sisters.

fariba rahmani

I traveled to this hotel with my family, and unfortunately, I had a very unpleasant experience. From the moment we arrived, we faced extremely poor conditions and a lack of responsiveness from the staff. Additionally, the staff’s behavior was extremely rude and racist. After being denied check-in, no one assisted us, and we had to wait outside for hours. None of the officials addressed our complaints or provided any response to our issues. This behavior was not only unprofessional but also insulting. Unfortunately, we still have not received the money we paid for our stay. We were told that the hotel bears no responsibility for refunding our money, which further demonstrates the lack of commitment and professionalism of this establishment. I do not recommend this hotel to anyone. If you are looking for a positive and respectful experience, it is better to choose other options. Beware! Thank you for your response; however, unfortunately, your explanation is not satisfactory to us. We had carefully planned our holiday and made a reservation through a reputable site, but ultimately, we were denied entry to the hotel solely because of our Iranian nationality. We were even left waiting outside the hotel for hours, without access to basic necessities such as water, which is entirely unacceptable. We are also disappointed to hear that no refund is available. As guests, we expected more support and cooperation from the hotel in the event of an issue, rather than having the responsibility entirely shifted to the booking agency. We still hope that the hotel will take responsibility and work towards resolving this issue and refunding our expenses.

Jovana Arsenic

Me and my husband had an amazing time while we were there. The staff in every part of the hotel was friendly, welcoming and they wanted to help with everything we needed. The food was amazing, and even if we wanted, there was no way for us to try everything. Hotel is very clean, the beach also. Rooms are so comfortable, we were really satisfied with our stay. The beach towels are provided, which is amazing. Big shout out to the entertainment team, especially the Darts team, we had so much fun playing with them :) We are recommending this place 100%.

maky 70

Hotel at a good level, accommodation and rooms fully adequate. The food was tasty, you could always choose something, just after a few days the offer was repeated, but that week it is possible. I was just bothered by the collection of dirty dishes on the cart next to the guests who were just having a meal. A dirty cart does not look good on guests. Carrying leftovers between tables is also not pleasant. Another big shortcoming is the lack of sunbeds both by the pool and by the sea. You just don't have a chance to find a free sunbed after breakfast!!! Either you have to get up early and go get a towel, or you're without a sunbed. Only water is added to the minibar. Wifi everywhere within range and free.

Natalie Short

We had never been to this part of Turkey before and so the hotel was chosen based upon its online reviews. I have to say it is lovley. We had an issue with our allocated room upon arrival but the front desk manager swapped us straight away. The food is good, yes all inclusive does get repetitive but there was something for everyone. I would highly recommend the Italian a la carte, gorgeous. Drinks were fantastic, branded spirits and cocktails. Special mention to cigarillo bar staff they were amazing and always remembered our drinks. Animation team are also in the go all day and night. We tend to not get too involved but the entertainment at night was good and the after disco in the bar was also good. If you are looking for a hotel full of English people then this isn’t the hotel for you, but if like us you are happy to mix them it is a beautifully located hotel on the beach front and a short walk into town. X

Ryad C

I am extremely disappointed with my experience at this hotel, which in no way deserves its 5-star rating. Pros: • Beautiful Beach: The beach is nice, but the sunbeds are insufficient and placed very close to one another. By 8 AM, all spots are already taken. If you want more space or simply a spot, you are practically forced to rent one of the six available pavilions at €50 per day. This gives the impression that the hotel is trying to push guests into spending more money. • The breakfast staff and housekeepers are friendly and helpful, which is one of the few positives about this establishment. Cons: • Reception: Half of the staff do not speak English, like the majority of their staff, which makes communication difficult. We arrived at 2 PM for check-in but had to wait 1 hour and 15 minutes before getting our room, unless we paid an additional €70 for a so-called "upgrade" to get the room immediately. After a long journey with an infant (4h flight et 2h bus), we had no choice but to pay this amount. • Restaurant and Bar Service: The service is atrocious, not even worthy of a 2-star hotel. The tables often lack utensils and napkins, and when requested, the servers bring them with an unpleasant attitude. The bartenders seem reluctant to make cocktails and clearly show they do not want to work. I even had an experience where a server refused to serve me a drink, telling me to go directly to the bar, only to then serve other guests without any issue. • Restaurant Experience: On three occasions during dinner, which ends at 9 PM, the staff turned off the lights on us at 9:10 PM while we were still eating, claiming that service had ended. This kind of behavior is unacceptable, even in a 1-star hotel. • Food Quality: The restaurant feels like a crowded cafeteria. The food is repetitive, with dishes from the previous day being recycled into the next day’s appetizers. This lack of variety and quality is not worthy of a hotel of this standing. • Drinks: The cocktails are poorly made and frankly terrible. • Staff and Customer Service: I witnessed a scene where a beach security staff member insulted an elderly lady, telling her she was not welcome if she was unhappy. The welcome from the staff generally was cold and impersonal, giving a bad first impression. The staff seemed unconcerned about the well-being of guests throughout the stay. Moreover, the