maja wierzbicka
A very nice hotel, with comfortable rooms. I never been in such an amazing one, with polite staff service, nice pool and wonderful massage - it helped a lot for my back! I really enjoyed my time here, and I’m sure I will come back here. Kids are welcome, and there is peaceful vibe around. Food is very good, you have everything you can think off here, a lot to choose. I had a wonderful time
Md Moniruzzaman
Room temperature was cold. But see view & pool view. Food was around the clock. Staff very helpful, polite. Mostly I liked food was very delicious lot variety
adrian briers
I am currently here been here since thursday food is fantastic, staff very friendly rooms cleaned every day hotel dosnt smell and is not dirty highly recommend and be he more often first time in turkey and experience is great keep it up
Tara
The staff were all really friendly and great to get on with, we never had any problems with the staff, the DJ was brilliant and could have a laugh with him, we would definitely recommend Asrin beach and we are looking forward to going again
Savannah Holm
, the holiday I booked with you not only was false advertisement but also a huge disappointment throughout the holiday.
On arrival we was shown to our room, from a quick inspection my partner and I realised a few issues that made us feel unsafe staying in room 2214.
. There was mould throughout the shower
. The toilet seat was stained and dirty
. The phone cable was hanging out of the wall by the sink in the bathroom.
. The door to our room DID NOT LOCK!! So the first night we had to put our suitcase against the door.
We told management and they relocated us to room 4419 the next day.
When moved we was placed in a smaller room with only two beds. Had to request another bed as there was 4 people. On inspection it was a lot cleaner but again there was problems, such as an exposed wire with electrical tape wrapped around it above the kids heads. The bathroom door wouldn’t shut as it had been broken from the hinges.
When it comes to room service/cleaning. We was not provided with fresh towels or toilet paper, water and sparking water for 3 days. We had to speak to the manger and later that evening they brought towels and toilet paper, no fresh bottled water. I went back to reception late evening and a worker at reception told me it was only provided for the first day. Even though it stated different on the leaflet given on entry.
Entertainment and facilities had problems aswell. The water slides inside the hotel was not on for most of the 7 days we was there. Only two days it was on and for one hour only each time. The entertainment was based on polish and Dutch people that was there. Kids entertainment was on for an hour. Also a photo of a gym was advertised, when asked at reception they said no and smiled whilst shaking their heads. Overall i will never booking this again!
Here is photos as evidence of this horrible experience and false advertisement.
My Booking
