Sam Men
We had a wonderful stay everything was smooth, comfortable, and well organized. The facilities are beautiful and the team made us feel truly welcome throughout our visit.
A special thanks to AL (Recipient) for his exceptional help and professionalism he went above and beyond to ensure everything was perfectly arranged for our family and made a real difference in our experience.
Highly recommended for anyone looking for great hospitality, comfort, and a personal touch.
Wadz Haq
Before coming here i read all the recent bad reviews, and it made me feel very scared to come here as i thought i made mistake booking here. But after staying here 4 days i loved it, i would happily come back again.
The staff were all ok and friendly, some staff don't understand much english but still managed to communicate with us as best as possible
The hotel was beautiful from the moment you walked in, everything gold and marble everywhere, loved the glass elevators, our rooms were very big, we was expecting 2 bed room, but ended up with a extra spare bedroom and bathroom which was really good haha, the rooms themselves were clean enough and looked nice, our view wasn't the best as it was just the front of the hotel haha, but its ok, theres plenty of plug sockets all around, loads of extra free stuff to use, fridges with few cans in and water, and a few snacks, they were never refilled once during our stay, but it is what it is, we just used the bars and drink stations all day, the beds were comfy enough, the ac was very good and cold, the tv channels were ok, the bathrooms were decent but did smell like sewage sometimes, i liked the toilets having bidets built in, very nice, overall very good, the food options were ok, the buffet had a lot of items on it during lunch hours 6:30pm - 9pm, but the late night one very limited thats something they should improve on, and the outside food most of the same food as in the buffet but was ok, i liked the fact i could get a drink from anywhere in the hotel as there was so many stations everywhere haha, i didn't get no food poisoning however we did find the chicken was pink inside a few times, so we didnt eat it, so please do cook them a bit more thoroughly, soft drinks were nice, glasses do need better cleaning or plastic cups needs to be available at all times if people want to use them. The pools were nice, not too crowded the sun loungers were very crowded hard to find seat sometimes, but the pool wasn't crowded. Pools were freezing cold, but after like 30 mins u get used to it. The indoor pool wasn't very clean i could see the dirt floating that needs better cleaning please. The entertainment was ok i went to watch beyonce show was very good but very hard to get a seat, and when i find seat it is very sticky and dirty. No one in hotel was pesturing me like they have in other hotels i have stayed in to buy stuff, like massages and tours, they ask you once, if u say no they go away, this is very good, the hotel is very big so be prepared to walk around but this is good also made it nice so it lives up to the grand name haha. Arcade was decent but a bit pricey. I will be back decent place for a short stay
Steven Harrigan
Perfect resort for kids. Clean, with amazing pool facilities (even if the water temp could be higher). The entertainment provided is first class, both during the day poolside and at night. Food is well varied and made for those with families, even offering a toastie service at 11.30pm. Ala Carte dining is a must, but be sure to starve yourselves beforehand. Staff were great and rooms cleaned daily.
Leonardo
the rooms are brilliant restocked on drinks everyday with maids cleaning the room just need a wider variety of food for the kids and the steak house in the hotel i have to say was awful🤮🤮 my dad had one of the desserts that said it didn’t have wholenut in and did then got a allergic reaction and we had limited starter options saying they ran out of certain things. need to hire more employees with better english and need to heat all the pools and open all the slides but offers free shuttle to the beach every half an hour
Melina Jabbary
This hotel may look beautiful on the outside, but the rooms and interior spaces are far from suitable. The food served in the restaurant and at the snack bars around the pool is terrible—bad enough to make you sick. Unfortunately, there are very few staff members available to assist you, and most of them are either uninformed or behave rudely.
In my opinion, this hotel needs at least ten times more trained and polite staff. It seems like the staff working here are only around for summer holidays or temporary jobs and have absolutely no understanding of hospitality or respectful behavior.
I strongly advise against choosing this hotel, as there are many far better options in the Belek area for the same price. I hope the hotel management takes these points seriously.