Aniket Mehra
Believe the bad reviews, not the good ones. I wish there was an option for 0 Stars.
The whole hotel smelt like sewage. We went as a family and had booked four rooms, 2 of which had to be changed on the second night as the stench from the bathroom was unbearable. It smelt like raw sewage was constantly being poured in and out of the toilets. Out of the 6 rooms we had in total (2 being changed), only 1 of the rooms bathroom actually locked - whilst all of the rooms bathrooms had locks, they didn’t work in all but one. Amenities were poor. The outdoor pool was also a mess. Pieces of random cardboard boxes were in the pool, leaves, insects you name it you’d find it in the outdoor pool. I understand it’s off season but that’s no excuse for a 5* hotel to turn its pool into a junkyard
Then we talk about the food - absolutely atrocious. Barely edible at best. We ended up eating out everyday - we opted for the all inclusive for ease but believe me you don’t want to eat here. On our penultimate evening, we gave dinner a try to find the chicken kebabs were completely raw - bloody. When we told the restaurant manager, he laughed and said so what (luckily we have this recorded on our meta glasses!)
And then you get to the question what is in fact included in the all inclusive? Basically nothing. Ayran was not included, whiskey was not included, “special coffees” - Irish coffee or baileys coffee not included, fresh juices not included, cocktails not included. Even WiFi wasn’t included anywhere in the hotel other than the lobby. If you’re going with the intention to experience an All inclusive holiday, DO NOT book this hotel. Believe the reviews. Go somewhere safe like Kirman hotels, or do your research and go somewhere safer.
If you’re going to explore turkey and just want somewhere to sleep, your money is better spent at a 3* or 4* hotel as this wasn’t a comfortable sleep either.
There isn’t a reason why you should stay in this hotel, there are better quality hotels available, and many 4* hotels would be levels above this.
Save your time and money.
Nadezda Kovaltsuk
Here is a polite and nice comment you can use about the hotel: --- I stayed at the hotel from October 2nd to October 11th and was very satisfied with my stay. The service was excellent - the staff was friendly, attentive and always ready to help. The food was delicious and the choice was rich, every day there was something new and tasty. Special thanks to the administrator Aishe! Her helpfulness, sincerity and professionalism made my stay especially pleasant. Thank you for a wonderful experience - I will definitely come back and recommend this hotel to others! 🌟🌟🌟🌟🌟Greetings from Estonia
Ved Mehra
Food is horrible. No food quality or variety I would give it a minus 5 star.... Chicken was so under cooked I went back and complained when I spoke to the restaurant manager they took me to the reception manager he said " everything is ok " as you can see from the picture uploaded that chicken
could kill someone. No one cares here avoid at all cost. Wast of money rubbish hotel nothing 5 star about it. From food to service to hygiene it's absolutely ridiculous.
Toril Andrea S. Valseth
Rooms too basic. No kettle etc. Only a minibar. The shower has difficult temperatur.. varies between burning to freezing in seconds. Not good. Sun beds are comfy. Pool snacks is not varied, and does not look very appetizing. Its just fries, nuggets, overcooked burgers etc. Animation could be better. Most waiters are not that helpful, but there are some fantastic ones who have been there many years. Especially the blond long haired woman during main meals, and a few of the guys. The head chef too. The hotel is ok if you need basic, central location, and do not mind "kind of all inclusive". I prefer to take care of my own food, so cheap all inclusive is just not for me. But been there many times, due to arrangements that have been organized there.
Kelly hobart
**Certainly Not 5-Star – More 3-Star at Best**
Brits beware: this is advertised as 5* on Loveholidays, but it’s nowhere near five-star standard. I’ve stayed in better three-star hotels.
No tea or coffee in rooms, Wi-Fi only free in a small lobby area, and just two English channels on TV. On arrival, we had three pillows between two people—apparently “standard.” My view? The car park and bins. We were moved after other guests checked out, but still had the same pillow issue. Thin walls meant hearing neighbours snore two rooms away, and later, another guest knocked because we were “too loud” playing UNO!
Hot water was hit-and-miss. Sometimes freezing, sometimes scalding. On checkout day, there was none at all. Reception’s solution? “Use the spa” — not ideal when you’ve packed and are checking out.
Only one room key per booking, regardless of guests. Mini bar? Just water. No iron available for a quick press, only a laundry service with a 3-hour turnaround.
Buffet food was poor — bland, repetitive, and lukewarm. Think endless olives, cheese, and mystery meatballs. No glasses on tables, no drinks waiter, and requests for fresh hot fries from the guy behind the hot counter was refused. The promised à la carte meal that was included in our stay was unavailable because the restaurant was “closed for the season.” I instantly got stomach cramps every time I ate there. We ended up eating out — not exactly budgeted for.
To their credit, the excursions (especially the Turkish Maldives) were excellent, but you can’t get a beach towel before 9 a.m. if your trip starts early. Staff simply shrug when asked for solutions.
The hotel’s “beach” was another disappointment — reached via a dirt track, surrounded by rusty caravans, worn fake grass and cheap plastic chairs and one table . And the “Viking” sister beaches? Off limits us.
The lobby proudly displays a “TripAdvisor Winner 2012” plaque — which feels like the last time this place saw any real investment. Staff seem tired and disheartened, and it’s easy to see why.
In short: tired hotel, poor amenities, uninspired food, and misleading marketing. This is not five-star luxury — more like a struggling three-star. Management needs to stop overselling it. We won’t be booking Viking again.
My Booking
