Oğuz Eruygun
I recently stayed at NoxInn Deluxe Hotel in Alanya, and it was an absolutely wonderful experience from start to finish. The hotel truly lives up to its name — deluxe in every sense! The rooms were modern, spotless, and extremely comfortable, offering a beautiful view and all the amenities you could ask for.
The dining options were excellent, with a great variety of delicious food and attentive service at every meal. The pool and beach areas were clean and well-organized, making it easy to relax and enjoy the sunshine.
A special mention goes to Mr. Habib, the Assistant General Manager, who went above and beyond to ensure guests were happy and well taken care of. His professionalism, warmth, and attention to detail made a real difference — you can tell he genuinely cares about guests’ experiences.
I highly recommend NoxInn Deluxe Hotel to anyone visiting Alanya. I’m already looking forward to my next stay!
Mohammed Qaisi
Overall good, but not as 5 stars hotel, Three stars for the great staff and availability of food and drinks 24/7.
Minus 1 star for cleanliness of rooms and the waiting time for the lifts. Also for the bad quality mattresses and pillows
Minus 1 star for area around the hotel.
The pools are OK and the waterfalls are a plus.
There is kids club where my daughter enjoyed her time, but no much to do at all.
I will never forget the staff!! They are greatly great. They loved my daughter and they enjoyed her cheeky games.
Lobby waitresses are awesome, Gizem is the best. Reception staff are kind, Ozan, Enes and Can. Bell boys, Yusuf, Salih and Ibrahim. For the main restaurant, there are Ismael, Ibrahim and Shamstine, they were really beyond any level of help, kindness and respect. All of these people made our stay comfortable and enjoyable. The down side of the hotel is cleanliness of rooms and rooms cleaning timing. The the area around the hotel is like very small village with limited things to do and enjoy.
lili urbajs
I must say I was somewhat disappointed with this hotel. It definitely does not live up to a true 5-star standard. If you are planning to come here just to lie on the beach or by the pool, eat, and drink, you will most likely end up disappointed.
The food in the main restaurant is average – there is something for everyone, but nothing outstanding. The food served at the pool bars is below average with almost no variety, and the drink selection there is also very limited. There is a slightly better choice of drinks available at the main bar.
The rooms are nice and it is clear they have been recently renovated, but cleanliness could be improved. Towels and bed linen were fine.
The location of the hotel is not ideal. To reach the beach, you walk through a tunnel, which is convenient, but the free public area of the beach is very crowded and poorly maintained. If you want a private sunbed or a small cabana with benches, sun loungers, and direct water access, you have to pay extra.
What bothered me most was the attitude of the staff. Unless you are Russian, the service is far from what you would expect. It often feels like only Russian guests are truly valued, as they receive special treatment in almost every aspect.
Joe Joubert
Definitely not a 5-star hotel – more like 3 at best
This was one of the most disappointing hotel stays we’ve had. We arrived late at night on our first day, lost almost a full day, and when we asked for just two extra hours on check-out for my disabled partner, we were refused unless we paid more – despite already paying €70 for a sea view upgrade. Zero compassion and every request to see a manager was brushed off.
The food was dreadful – the same dishes on repeat every day, and even the same song playing on a loop at breakfast, lunch, and dinner. It felt like torture. The restaurant was full of guests piling food high, emptying trays with no regard for others, only to dump most of it later.
The service was appalling – we were met with glares, ignored when we greeted staff, and instead of a polite hello, staff would ask “where you from?”, which felt like they were picking out UK guests to squeeze for tips. We always tip generously, but not this time. The only friendly people were housekeeping, who we tipped €30.
The facilities (pool and beach) were good, but the hotel is absolutely not 5-star by UK standards – more like a poor 3-star. We left feeling unwelcome and disappointed, and would not recommend NoxInn Deluxe to anyone.
Elena Ionescu
Total disappointment!
2 weeks ago I asked for information by email, regarding the fires in the area, they didn't answer me.
I arrived at 7:30 PM, the rooms weren't ready.
80% of the "employees" are students (in practice, probably) who don't really pay attention to you or when they do they are very bored, and even comment among themselves (we, 2 people, ordered coffee for the whole group that was going to come, meaning 6 in total, but obviously they commented saying "there are 2 and they asked for 6")
There is a visible difference between Romanians other nationalities who come to this place.
Being all inclusive, you expect the mini bar to be stocked daily or at least once every 2 days with water, it's Saturday and until today we only had the water we found upon arrival (4 bottles of 0.33 flat water and 4 bottles of 0.33 mineral water)
In short… not worth the amount paid!
My Booking
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