Britney Vercauteren
I’ve been to Turkey for about 15 times now. This has been my worst experience so far. 5 star hotel??? Not in our case. Staff was not friendly, don’t speak enough English or no English at all, which made it impossible to communicate. We upgraded our room for a larger room with excellent view (+€70) however the neighbours next to us were being too loud. In the night, in the morning,.. they were always yelling, children crying, we even could hear them use the bathroom. Walls are too thin. We asked for another room (more quiet). We went to guest relations for that but the two women could not speak one word English.. with translater they told us it was not possible to exchange rooms. We contacted our travel guide and he made sure we had a new room. The new room was much smaller. After dinner, we wanted to rest for a while on the bed and all of a sudden, the bed just broke and we were on the ground. We went to the reception again, but they couldn’t understand what we were trying to say. They would eventually sent a technician to our room (they said he would come in a minute).. We have been waiting for more than an hour now.
I will make sure to get my €70 back for the upgrade of the room we only stayed two nights in and I will never recommend this hotel. Such a shame. Also this hotel is with full of Russian people who have no respect at all. They would just push you to get their food and they take loads of them and never eat their plate empty. Food is mostly cold and the alcoholic drinks don’t have much alcohol in it, or not at all.
NEVER AGAIN!!!!!!!
j sivak
I’m currently staying at Noxxin Hotel in Turkey, and unfortunately, the food has been the most disappointing part of my stay.
The hotel serves nearly the same dishes every day, with very little variety. Most meals revolve around lamb or beef, which becomes repetitive and frustrating, especially for guests who prefer other options or dietary variety.
Even beyond the repetition, the overall quality of the food is quite poor—many dishes taste bland or overcooked, and freshness seems to be lacking. It feels like minimal effort is put into rotating menus or offering balanced meals.
For a hotel of this level, I expected much better. A more diverse menu with fresh, well-prepared food would make a big difference. I hope the management seriously reconsiders the dining experience for future guests.
Ecr
We went all inclusive for one week in June. Not very busy and nice atmosphere. Not a quiet hotel as music is playing most of the day. Drinks aren’t that strong but they’re very tasty (see information on food and drinks).
Victor Constantinescu
The hotel is advertised as 5 stars. The only 4/5 stars I would give for the size of the room, balcony, the freshness of the hotel and very helpful staff. I had a week holiday at this hotel at the end of September, all inclusive .The food is very poor, a very small selection of meat dishes and usually you need to stay in the queue to be able to get some, only one type of fried fish. No traditional good, Turkish cuisine.No labels on the food to say what it is , how is called and what it contains. Had a fried egg with pieces of shell inside. On the beach restaurant chicken tights are always undercooked, the soup is cold and the spirit drinks diluted. Restaurants are understaffed, a lot of young tourists students are doing the job of regular staff. The beach would be good if there were no rocks under the sand that comes from the vawe breaker that was recently build and is coming apart with pieces of concrete that are collected each day by the working staff.
Kev Hensh
So, Despite this place being a Spa resort, when we were told we had full access to the spa facilities, this was only to the pool and jacuzzi, and as the website indicates, the jacuzzi would be heated at the beginning and end of the season! Understandable in summer months to not heat either, but towards the end of October, the Jacuzzi water was freezing cold and unusable. I asked for the heating to be put on and got told "NO". A good selection of food was available throughout the day, but NOT at breakfast time......absolutely poor breakfast selection, and the majority of the cooked meals were cold or tepid at best, I could go on about the lack of entertainment and activities being non-existent, but , how this place gets a 5* status is beyond me! Rooms were great, staff at the bars and cleaning staff were awesome, but reception managers seem disinterested or preoccupied if approached with queries. They simply pointed me towards their Instagram page, rather than actually answering them. 🙄