Summer 2025 Holiday Deals

Liis T.

I stayed at the hotel for two weeks and felt very good during my stay. The hotel is clean, and the cleanliness of the rooms is well maintained. The staff is very friendly, helpful, and accommodating. The food was good — I didn’t get tired of it over the two weeks, as the menu changed slightly every day. A pleasant surprise was the offer of drinks with meals, including beer and wine (I didn’t have an all-inclusive package). The location is excellent — the beach is nearby, as well as shops, and there is parking next to the hotel. If I were to suggest anything, it would definitely be to modernize the hotel and perhaps add more greenery (plants). I definitely recommend this hotel; the price-quality ratio is spot on, and I highly appreciate the hotel staff.

Hannah Desmond

The hotel is fine, a little shabby as mentioned by some other reviewers and doesn’t have the comfiest beds/bedding, although the sofa was great! The food was fine on the whole – some days better than others but there was a decent selection most of the time. The pool area was a bit cramped and the music wasn’t my vibe so I spent most of my sunbathing time in the solarium which was really quiet and has lovely views. The staff are really nice at the hotel, they work very hard and are very friendly. It was all very clean. Overall, I’d recommend it for an affordable holiday in West Tenerife.

Lucie Andrews

Lovely clean hotel. Rooms immaculate, lovely friendly staff. First time in Tenerife, we love quiet places and this fit the bill. Some shops nearby nice walks mostly uphill. Buffet changed regularly, all inclusive. Enjoyed our stay

Sharon DICKINSON

All staff are very friendly, big spacious rooms and a lovely location, working air con.. Lovely food with lots of choice. The coffee and juice machine is powdered they need fresh if rated 4 star. The red wine is very harsh.

Lucyna Szypura

I"m first time in this hotel. In Poland I'm a chef inRestaurant. I'" writing this opinion as professional chef. Every day I eat great fish, meat, salad and shrimps. Hotel employes are very nice and friendly. Thanks for well holiday . Lucy and Tomasz

Sally-Marie Smith

Had a really lovely stay here as a solo guest. Rooms are basic but clean and are cleaned every day. Food was good, plenty of vegetarian options. Didn't use the pools as I prefer the beach which is about 3 minutes walk away. Staff all lovely and friendly. As a person on my own I felt very comfortable and safe. Free bookable shower room for if you have a later flight. I would most definitely stay again. Bar area was great, lots of space.

Anna Beszterda

The worst hotel I have stayed at so far. The only good thing about it is the location as it's quite close to the beach and the main center. The worst decision was getting all inclusive at this hotel. The restaurant is very dirty and the glasses have never been washed properly with juice bits stuck to them. The staff at the restaurant is very rude and will hit you with the trolley if you are in their way. We were looking for a place to sit and were forced out by a lady with the trolley because we were in her way. Another customer was pouring his drink when another another waitress hit him with the trolley cus he was in her way at the time. Many of the foods are reheated from frozen, some others are expired which unfortunately resulted in us getting sick for 2 days. All rooms are very dirty with holes patched up (or not), AC that's never been cleaned before, towels that you will be too scared to touch (see photos). Also, you may want to consider bringing your own extension lead or have €10 spare for a deposit to get one from the hotel as there is only one socket in the room to which the TV is connected. I don't think the curtains in the rooms have ever been washed, neither has the shower. When eating at the hotel make sure to double check your plates as well, as many of them have got dried food leftovers stuck to them. I have never thought that I'll be wishing to go home on holidays and that I'll have to be spending so much money on food elsewhere while paying for all inclusive at the hotel but unfortunately we did not have any choice. Also, be prepared to walk up the stairs to your room every day as there is only one small lift (the second one has been out of order for months now) which can only take up to 4 people at a time and there are 9 floors in the hotel. We spent about 15 minutes waiting for an empty lift to arrive so that we can go down to the reception with our luggage to check out. Also be careful about the stairs as there are a few that are broken

Andy Hannibal

Some small language barriers but admittedly I speak no Spanish so to be expected. Had issues one night with the electricity cut out in my room for a couple hours and communication was tricky - all I could get was it may be fixed 'tomorrow' which was less than ideal, but as said it came back on after an hour or two so good result to a tricky situation. Food was good. Not excellent but tasty - I did repeatedly go towards the end of the meals when it was quieter but understandably they had fairly consistently run out of a small number things by that point. Service and entertainment was top notch - no children for me, but plenty of things to do through the day including archery, rifle shooting, karaoke, some live musicians in the evening, alongside bingo and raffles. Overall I thoroughly enjoyed myself and relaxed as intended. Would recommend for a nice slow paced relaxing holiday.

TJ

Room was very small unfortunately. The hotel staff were very friendly, and the catering staff, were faultless.. Food was nice, and always fresh and hot... The pool isn't as big as it looks on the picture, entertainment was good. And a good choice of alcohol drinks at the bar.. The snack bar, was how you expect it to be. Again fresh and hot. And the bar staff are very friendly and helpful... First time visiting Alcudia.. The beach was very clean. And everything is on the flat. Nice boutiques, bit pricey, and standard gift shops...

Filip Chelminski

Generally, good value for money as discovered on a stay with a friend. We paid an equivalent price for an inclusive package holiday with easyJet as for a bed and breakfast elsewhere We arrived at the hotel at 2am, dropped our suitcases to find out they've got a buffet open for new arrivals, which was brilliant. From start to end, we were satisfied with our experience, notably the buffet. As two cyclists, our appetites are greater than a pack of hungry wolves, and we were both delighted to discover a wide variety of food in all services. There's a lot of vegetarian options too. The service at tables exceeds expectations. Only con I would say are the rooms which look very out of date comparing to the rest of the facilities available at the hotel. And the lack of charging points for phones was a negative. But there is the possibility of disconnecting the tv in order to charge your phone. Nothing that can't be done. Good value for money, definitely will return just for the food!

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

Venelin Tonev

I visited the hotel for one week with the family. The events for the kids are amazing. The animators are top professionals. I recommend however taking some ear plugs for the children disco. It is definitely loud even for adults. I personally enjoyed the Dart tournaments twice a day. A great trainer there, had a lot of fun.

Olivia Bennett

can't complain on this one, cheap as chips! food is very samesy everyday (just make sure you get the food at the time they serve it otherwise it gets cold and stale) outdoor pools are closed but the beach is lovely and chill and the indoor pool is great. alcohol is very good and the soft drinks taste spot on! room is stunning but a slight smell in the toilet (which will get masked after a nice shower) staff are lovely, food is ok, hotel lobby is a great place to get drunk! can't rate it a 5 star but it gets 4 star in my books!! also plenty of designer bags and perfume etc 😉

Mila Beazley

Very disappointed 😞!! Dirty cats every where .. spoiled our Christmas treat !! No way this place is a 5⭐️ the rooms are dirty all damp we suffered with the cough and chest this 5 days on our visit ! the restaurant is full of cats walking everywhere all around the chairs and tables ( webpage says no animal friendly)and the night we arrived we left our cases in the lobby while we went for a drink one of the cats piss all over one of my cases all the clothes stunk very bad. rooms and toilets are mouldy. Indoor pool very disgusting 🫣 0 clean rate . Drinks at the bar are so cheap . Also no much entertainment as was christmas week and the place was busy .. the only good think was the massage treatment 😌.. but the rest very dissatisfied.. and poor 😢 PLEASE don't waist your money !!

Ruby Gilmour

It was beautiful here!! Great staff, they were very helpful. Free bus to and from the beach, and everything is about a 10-20 minute walk! When you check out they have an area to put your suitcases in so you don’t have to carry them around. And wow the gift shop near it!! It’s beautiful their rings are beautiful and greatly priced!! I’m so pleased with this hotel. As my first time abroad I had the best time. Better than expected we would definitely go again!! Thank you for giving us such a great time!!

Leanne Angel

We had a lovely weeks stay here, in a standard room bed and breakfast. Hotel is lovely staff very nice and helpful. Breakfast is your typical Spanish options but we managed to enjoy it something there for everyone. The oat and chocolate chip cookies were delicious. We didn't have the weather to enjoy the pool but the area looked very nice. We had food from the pool bar on our last day, if you have the combo meal choices I think they were very good value for money and the pizza was so good. We were out in the evenings so didn't check out the entertainment but the hall always seemed really busy. We did have a very annoying neighbour who was very noisy when returning to their room and shouting out on balcony, the hotel dealt with it very good and c9ukdnt apologise enough to us even though it wasnt their fault. Rooms cleaned daily beds made and fresh towels left, even though I had hung up the ones we used after a quick shower they still left fresh. I enjoyed my stay here, only thing was the walk up the hill, we had bad weather so wasnt pleasent in the rain. The hotel do put on a shuttle bus but we didnt use it but it is handy if your not able to walk up and down the hill.

Jamie-Lee Evans

I appreciate Brits do not have a good reputation in Benidorm however this hotel made you feel criminal from the moment you arrive. We had 3 rooms and had to pay a €200 deposit per room which we did not mind at all. However there was no written communication to say what the rules were so we were thankful we read the reviews before we went as there were some odd ones! Apart from the obvious "no damage" rule, we had to fully clean the apartment and empty all bins and take rubbish out to the disgusting street bins. Additionally if you accidentally lock your key in the room, it's €100 charge! Lost keys are a €50 charge. If the lifts breakdown with you inside, you lose your deposit. The list of rules was endless! We were all so worried about breaking a rule and losing our deposit that the anxiety completely ruined the holiday. We were there for 3 days and we never saw a cleaner. Our feet were so dirty from the floor of the apartment, we all kept our sandals on. There was glass all over the floor by the pool bar and the pool area was so littered with so much rubbish! From a health and safety point of view too, the hotel is VERY high and there are no safety features on the windows. We could open windows fully and only our second bedroom had bars on the window. I dread to think what could happen to someone who wasn't in the right mind. We paid for bed and breakfast but only had the breakfast on the first morning. Honestly, do not bother. The food quality was so poor and many hot items were inedible. We went out for breakfast for the remaining days. The staff. One particular female receptionist has become famous on TripAdvisor and I can confirm she is real. She is miserable and plain rude! Before anyone spoke to her she was already frowning. My 58 year old mother asked if there was anywhere to change her clothes and the receptionist rolled her eyes and said "The toilet". Lovely! Not all members of staff are horrible but this one really ruins it for everyone. Maybe not the right person to greet and check in guests? She may be more useful cleaning. Lastly, the location is not just in convenient, it's unsafe. You are up several very high, steep hills and it's a good 10/15 minute walk down into town. This walk is known locally as "MUGGERS ALLEY". Staff know this too but do not warn guests about the dangers of walking up or down after dark. Another guest had to use my phone to ring home as he had been mugged walking up to the hotel that afternoon. The hotel would let him use the phone in reception! Despite the name, there is no police presence and guests are left to fend for themselves.

Oliver Taylor

Been to Benidorm lots of times. Used this hotel for a stag party which was perfectly fine for the occasion. Clean rooms, nice pool, caddy service down to the beach. It was cheap and as a consequence, the other quests staying there were something special let's say so if your looking for a cheap hotel, with nice facilities and not too bothered about other guests. This is your place.

Sharon Hedges

The room and balcony were spacious and clean. Plenty of cupboard space for clothing etc. Clean towels and beds made daily (over our 5 days stay) Beds were comfy. The hotel and pool area are very clean. Plenty of sun loungers, but you do have to be quick to get the ones near the parasols (this happens at most hotels!) We didn't find the walk up/down the hill a problem. Hot or cold choice for breakfast, with fresh fruit and a good selection of bread, cheese, hams, pastries etc. Good location for supermarkets, eateries and bars. On the whole I think we made the best choice when booking this hotel. The grounds are so much nicer than others that we walked past and the sun shines on the pool all afternoon. The lifts are a tad slow (the only negative thing). All staff were polite, friendly and helpful.

Charlotte Lancaster

Pros: ENTERTAINMENT STAFF AND ACTIVITIES! Closeness to restaurants, beaches, transport and waterparks and other activities etc. Cons: Food could be better, better communication with travel agents to let us know we weren't in the hotel we booked. An option for no white towels and bedding (but that's just a me thing, I think) We weren't in the hotel we booked but that wasn't too bad, just slightly disappointing as most of the pools were closed apart from one, which was quite small. The hotel was clean, although I still don't understand why we have white bedding and towels, it begs to get dirty... Luckily, I brought my own towels and that was fine. The lifts were a bit of a tight squeeze for the amount of people who were staying at the hotel. The food was good but not enough options for kiddies and vegetarians/vegans (except salad...) Because we were in the sister hotel, Sol 2, we didn't have access to the gym, other pools, and the snack bar wasn't open either. The hotel is a short walk to the beach and local shops and restaurants and it's all flat, so it's good for people who aren't good on their feet. Katmandu Theme Park and Golf Fantasia are a walkable distance away. Western Waterpark and Marineland are short bus rides away. NOTE: If you want a shortcut, go out the back gate by the pool and pingpong table (you'll need your room keycard to get back in) and it brings you out by the shops and restaurants (a bit creepy at night, so don't go alone) What made our stay was the entertainment staff. They were great with the kiddies at kids club and had a range of different activities all day long, from young children activities (up to 4 years) to slightly older children activities (5-12 years). They had adult activities throughout the day which were a lot of fun and silly, they were a great way to make new friends. I especially liked darts, 1 min to win, yoga, corn hole, sjoelen and jenga. Evening entertainment was amazing too! They had mini disco for the little ones and then from 9:15pm each night they had either live music, dancers, magicians and comedians: we had the whole package. They also had an adults disco most nights where you can request a song and have a dance! The entertainment staff even taught us some Spanish dances too! It was incredible! I cannot thank Jack, Alex and the other members of the entertainment team (interns included) for making our stay so memorable. They are so friendly and genuine. They have a way of getting you out of your comfort zone without being too pushy. They are a credit to the hotel and I don't think the hotel would survive without them! 10/10 for entertainment.

lucy winfield

stayed here 5-12th April. At first a bit miffed at Sol 1 was closed but we soon realised that that was no problem at all. Had to wait a short while to go to the room but were given AI bands straight away. Room lovely, pool view, kettle and mugs, spotless, English Tv and good wifi. I thought the beds were comfy. Food and drink were lovely. We chose to eat out a couple of nights just because we like too. No need to upgrade to gold spirits as you are given good measure and reusable cups are used on a token service. spirits can also be taken into dining room. Pool freezing but refreshing! pool snacks are served in the main restaurant...you cant take them out but there loads of choice. fruit, fries, burgers, hot dogs, nachos...its amazing. Staff are lovely and there loads of activities if you want to do them. Entertainment is ok at night but we amuse ourselves. The location is amazing, out the back gate to Palma and 2 mins walk to sea and front of hotel is 7 mins walk to Magaluf strip. Only fault and not the hotels fault really....the Sol 1 and big pool and children's pool were closed which is understandable if its still quiet but that meant the only pool was busy and closed at 4!! This was rectified though as people refused to get out one day so they had o choice but to keep it open. It was a shame they didn't just open the children's pool and keep the hotel closed if not busy. We loved it so much we are returning in October.

AJR

All round great good value hotel. Food wasn’t amazing but for the price you can expect it. Beds not the comfiest, not the worst tho. All the staff I dealt with throughout the stay were great, we ended up running into our bartenders in a local club, great guys! Would come again for a long weekend.

Alan Starkey

Arrived and our original hotel was closed ( sol palmanova 1 ) and had to stay here, we had booked family room and was told that we couldn't have one so had to sleep on a camp bed, food was bland and same most days, only 1 swimming pool should have been 4! The room was tiny! I would not have booked this holiday if I knew I was staying here!!

E

We traveled here from Germany and were supposed to be in Sol Palmanova, which has a bigger Pool, Gym, etc. but when we were dropped off we were confused because it seemed to be closed. We found out that we were now booked in Sol Palmanova ||, which didn’t have all the extras that we expected to get. He had an early flight and thought that we could already “check in” (get the wristband + be able to get drinks/eat dinner without being able to go to our room yet because checkin was at 15) but we were just told that we can drop off our suitcase in a small, unlocked room. After 4 hours we went back and had to check in for an hour because everything had to be typed in manually which took way too long. The Hotel mostly has English and Spanish visitors and is centered around families. The Food is very repetative and is basically 80% carbs. Most of it is pretty bland (exept for the fried zucchini 10/10) and drenched in oil. Breakfast: Donut station, Joghurt/Milk/Cornflake station, fruits (watermelon, grapefruit, oranges, pineapple, etc), pastries, english breakfast, chorizos, cheese, salami, etc. Lunch: Small dessert station with cake and mousses, nachos, salad, noodles/rice, potatoes/fries, burgers & hotdogs, pizza, meat, other salads Dinner: Same stations but different meats, salads, etc. There’s a lot of seafood and pork dishes which im not a fan of and if you’re lucky then there will be beef, chicken, turkey or something else. I also expected there to be more spanish culture involved but instead we got baked beans and breakfast sausage. The hotel has a chip system where you have to give the bar a chip that you receive at the check-in and they make you any drink in a recycled plastic cup that you can return for a new one, new drink or a new chip. I liked that system and they laid out delicious chocolate muffins in the lobby which was super cozy and had a coffee and tea machine :D The staff is super friendly. I especially liked the female bartenders who were super nice and the animation team!!!!! Everyone was so nice and humorous + the activities were nice. Every day there was Bingo and we even won a round, Jenga, Fitness, Darts, painting on a bag, etc. If you wanted to lay down in the sun, you could let your child stay with the animation team. They planned activities and extertained the children. The rooms were clean and the cleaning staff was friendly. We always got new towels and bedsheets. Although we had a rough and dissappointing start we still managed enjoy our vacation.

Salma Richani

One of the best hotels in Antalya , the staff is very professional, helpful, and friendly.The food is amazing you can find all kinds of food u want. Rose Guest relation is so friendly and helpful. The pools are huge and always clean, and the view is amazing

Alexandra Wolde

I came randomly without booking . Took a risk . Wow, why I shouldn’t make my best 1st choice.its amazing booked all inclusive.. I must admit head chef Mustafa was absolutely brilliant. And the manager,in fact all the staffs are great. Simply the best experience!

Double A

We had a 4 night stay at this hotel in Oct 2024. Everything went well from customer service, pools, entertainment and the remaining facilities available to us. The only aspect which lets the resort down slightly is the food. Plenty of options available but in my opinion it was low on quality. Positives were the spacious and modern rooms, spa and wellness centre has some great people there, beach wasn’t too far away, cleaners can be seen all the time, pools and entertainment were good too.

Elizabeth Ekekua

Warning! Don't recommend this place. Went here with my 3 children (1 daughter and 2 sons) When we had arrived, They literally left us to go and put our suitcases upstairs. We only ate their food once and it was seriously cold. One time, one of the staff went to our room without any permission. I locked the door and couldn't open it back. My oldest son who is 11 years old, tried opening it back but couldn't. So i had to call one of the staff to go and fix it and that was when we realised they had broke the door. Horrid place, never coming here again.

Aanchal Oswal

We had a stay for 4 days, the property had a nice vibe along with the room. The issue we faced was with the housekeeping the other day. I have a 10 months old baby. Except the bed ,, The entire room, its floor wasn’t cleaned at all. Used napkins weren’t picked up and after complaining at the reception , they said “the staff is like that only” showing no signs to help. The major issue was not having options for vegetarian food. People can’t survive only with 2 options for vegetarian food (especially after paying so much where food is inclusive). The staff isn’t that friendly here as compared to other hotels that I visited in Istanbul and cappadocia

Viktor Petrov

Perfect Family Getaway! We had an amazing stay! The family room was spacious, clean, and quiet, with comfy beds and a lovely view. The kids loved the indoor pool and play area, and the breakfast buffet had something for everyone. Staff were super friendly and helpful throughout. Highly recommended for families looking for a relaxing break!

Armin Razavi

Great location, beautiful and relatively good price for the service. Staff were nice and friendly. Good food, but not great. Also entertainment could have been much better for adults. Generally we had a pleasant stay and we totally recommend it.

erdal arikboga

Great Stay Overall – But Indoor Table Tennis Will Be Missed We recently stayed at Labranda Mares in Marmaris and had a lovely holiday. The location is stunning, the nature around the resort is beautiful, and the staff were friendly and attentive throughout our stay. One thing that stood out during our visit — and unfortunately left many families disappointed — was the removal of the indoor table tennis area. This space used to be a fun and engaging place where around 10-15 kids would gather daily. The children had even come up with a clever system to ensure everyone got a turn within 3-4 minutes, making it a great environment for social interaction and active play. Many families, including us, truly appreciated that safe and shaded indoor activity, especially during the hotter parts of the day. I personally raised this with the customer relations team, hoping for an alternative solution, but unfortunately, none was provided. Despite this, we still enjoyed our time at Labranda Mares and appreciate all the effort the team puts into making the resort a relaxing experience. We do hope management considers bringing back or replacing the indoor table tennis, as it really contributed to the family-friendly atmosphere this hotel is known for.

Gabriel Connor

Great hotel the staff are very friendly enjoyed the buffet and cocktails and the spa is amazing also has a gym and many restaurants and is a stone throw away from the sea. My room was nice and big but not glamorous

afurbvgc

If u wanna go eat food on holiday then this is the place and the service is so good, lifeguards are relaxed and waiters are passionate about serving their customers. But go for a shorter amount of time because the activities are going to get repetitive.

Stacey O'neill

Where to start - read the reviews beforehand, take with a pinch of salt as always, and judge for myself! We were advised before arrival that there were works going on, tbh, I had to search to see where. They are re-doing the ground floor rooms in one of the buildings, but we were completely unaware from pool area or anywhere else, as no noise or mess. Our room was in the other building, yet to be renovated. Personally I do not find the 'bamboo' furniture offensive, matter of taste I guess. The room itself was spacious, with plenty of wardrobe space and hangers. Cleaned daily (if required), nice little balcony, I did bring a travel kettle and extension lead having read other reviews. Also the remote for TV and safe needed new batteries, which would have no doubt been rectified had we informed reception. Really can't find any real fault with our room.We were All inclusive, which can be a little 'samey' but food was always plentiful, fresh and tasty, had mussels on 3 occasions which was a real treat, noticed fish a couple of days, but not for me. Breakfast was good, everything you could want, even proper sausages 😂. The restaurant staff are very attentive, always cleaning and clearing tables.Now to the drinks - they certainly don't skimp on the alcohol, my liver can confirm! If you want 'named' booze, it comes at an extra cost, but for me, local spirits were great, also as someone else mentioned, the daily cocktails were good 😋 Wasn't too sure about the 1 euro cup charge, before arriving, but what a fantastic idea, saves waste and people return the cups rather than leaving empties all over the place. So, in conclusion, if you are looking for a 5 star hotel (which would no doubt cost a LOT more) this is not for you, but if you want a good room, decent food and strong drinks at a very decent price, then this is the place for you!. The icing on the cake for me was that your AI bracelet wasn't whipped away at check out, as usually happens, nice touch 😊. I would not hesitate to return.Thank you for a great week. P.S. the pools were freezing, but what do expect in March?

Jessica Adams

Came for a 4 night break. Positives - room clean and freshly decorated. Plenty of sunbeds available. Quiet calm atmosphere. Handy shop on site that was reasonable prices. Not so Positives - pool was pretty small and freezing cold! Food was not great. Limited options and bland. Location was ok but 25 min walk to beach and bars etc. Hairdryer in room took forever to dry hair- should of really been updated with room. Need £20 deposit to borrow an iron. Also have to pay to use the safe in room and to use hotel beach towel. Not what I expect for all inclusive. Pool activities non existent. If the weather is cloudy which it was for us, there is very limited activities or places to be unless you leave hotel site. Sadly would not return here.

Ethan Weston

- room was dirty as we arrived, having bugs in the room and dirt in the bathtub, as well as the sheets not being clean on the first day. The safe which was included in the room did not work, the same with the mini fridge. - you had to pay a €10 deposit for pool towels, which is normal, however I don’t think paying €2 for a clean towel is normal for a 4 star all inclusive, hygiene as a whole was an issue. As they didn’t clean the room towels and took one of our room towels and didn’t replace them. The departure showers were disgusting, the whole shower was dirty and all the towels they offered us were previously used, still dirty towels from lost property. - on the topic of hygiene the pool was not treated with any chlorine or any cleaning products and was freezing, and not useable, and when we did try and use the pool my partner got an infection. - the food, was bland, overcooked or raw. Most other visitors we spoke to ended up spending more money eating out as they didn’t trust the food, or it didn’t suit there taste as the variety was poor, and after I got ill from eating the food I would not advise it either. Most of the food was reused and put out over a number of days including leaving meats at room temperature. As well as a whole food not being fresh and nice to enjoy. When we arrived at the hotel at 11pm we was given a bottle of water with a stale sandwich, which didn’t even include butter, and a bag of crisps. A-bit of a joke for a 4 star hotel - no food was labelled and no allergies was listed, we couldn’t even ask the chiefs as they didn’t even know what the food contained either and had to keep checking in the back to what meat they included in each dish. - As for the drinks, they were poorly made, as well as only offering one cocktail type per day and being pre-made, so not fresh for a 4 star all inclusive was strange to me. - the customer service was horrific, the staff was rude and very confrontational, in particular Carmen, who is supposed to be the head of customer service but was more focused on arguing with us rather than giving us a better stay, again for a 4 star hotel this isn’t acceptable. - the entertainment was poor, only offering 2 kids activities a week on the schedule, and not sticking to the schedule at all we missed a lot of the scheduled events. The acrobatic show was a simple magic show, and the pool tables and air hockey would be shut during the days. - You would end up paying for more than what is included in your stay as there is more extra charges that are not stated on the website and are hidden until you get there, another issue was the construction that was going on constantly through our week stay that genuinely made it unpleasant to relax around, and again was not stated on the website Overall a poor stay and would not recommend to anyone, if I had known half of what should have been stated on the website then I would not of booked it.

Mark Budd

Had a wonderful time at the hotel. Friendly staff, room was spotless and comfortable, everywhere was so clean. The vibe from the hotel was warm and friendly. The food was good always good choices. I would definitely go back. About a 30 min walk into town but taxi only cost about €4 so no problem.

Margaret Johnston

Spent 7days here and wished I had booked for more. Check-in was quick and easy Rooms very clean and bright , fresh towels every day. Restaurant although very busy was always clean. Food was good only one day out of seven I didn't eat in Restaurant. All the staff are very helpful and friendly. Reception always on hand for any problem you might have. Women on guest service desk ( sorry can't remember your name) was extremely helpful. Thank you for a great holiday and can't wait to come back .

Kinga Wilda-Fotografia

This was our first stay at this hotel and we were absolutely delighted! The entire resort is stunning, with beautiful surroundings and a great attention to detail that creates a wonderful atmosphere. The food was excellent, with an impressive variety of options. The seafood dinner, especially the shrimp, was simply fantastic. The staff were incredibly friendly and helpful, always ready to assist with anything we needed. Cleanliness was maintained at the highest level – our room was cleaned daily and always restocked with fresh water, Coca-Cola, and Sprite. The hotel is perfect for families with small children. The pools are heated and the water is very warm – ideal for kids. The foam party on Wednesday was an unforgettable experience! In the evenings, there were great animations starting with cartoons on a big screen, followed by interactive activities like dancing in different languages, games, and live performances, including belly dancing, Latin shows, and Egyptian-style acts. The beach was clean and well-maintained, with enough sunbeds for everyone. Although sunbeds by the pool were hard to find after 9 AM, the staff would happily bring more upon request. Another big plus was the excellent Wi-Fi connection throughout the hotel – even on the beach! We honestly couldn’t find a single downside. This was our first visit, and we are truly impressed. The whole resort is simply beautiful – a real treat for the eyes and soul. We highly recommend this hotel!

Dominika Potracka

the hotel is beautiful and very modern. the hotel service is at the highest level, always helpful. the food is also delicious and varied. every employee of the hotel is very well trained and helpful. there is also no shortage of attractions for children. the hotel's location is ideal - close to the sea and close to the airport. I highly recommend it to everyone!

Alina Petrescu

I don't have enough words to express how happy I am that we chose to stay in this hotel. The rooms are so clean and tidy, they are cleaned every day, the towels are changed daily, you have shower gel, shampoo, conditioner and even body cream (the stock is renewed daily) - the food: what can I say: every day there was something new and for all tastes. The pools: cleaned every evening. The staff is 5* honestly, such waiters, like here, I have not met anywhere, these people are really happy to see you, they smile but not fake, you feel that you are welcome ... and they love children ... they really are not indifferent to them!! even the chefs that make pasta and breakfast in the morning, the lady that makes pizza, the chefs that make burgers, the lady that takes care of the women's toilet - They are all wow!! thank you beautiful people for what you do, I really bow to you! 5*! and on this occasion, to those who come and visit Hurghada, I recommend you from the bottom of my heart to do the excursions with these wonderful people: Andrei and Larisa from "Egypt Gentleman Adventures". I guarantee that they will make your vacation even more beautiful. we were with them at Orange Bay - on the yacht, we were also on safari with them (God how good it was), we were also willing to go for a massage, sauna, body scrub, jacuzzi .... for 3 hours all through them except that it was already fully booked when we woke up to schedule, we also went to visit the dolphins through them... we also wanted to go with the parachute if the wind wasn't so strong... I guarantee that you won't regret it if you book with them. plus, all their tourists benefit from free medical assistance if needed (let's hope it isn't)! 5* and for you beautiful people, thank you for making our vacation more fun and amazing 🙏

Nicola McConkey

The staff at the pool bar & the restaurant staff were brilliant. The location is beautiful and the rooms & pool were very clean. The issue we had was the food - the person I travelled with is coeliac and the main reason we chose the hotel was because we were told that she would be safe with gluten free options. But what we found was that the chefs when asked, didn’t know what it was, and food that was labelled as gluten free seemed random. A few times we asked the restaurant manager Abdul Elhrman (who was brilliant) if things were actually gluten free like they were labelled - and he would come back saying no they are not. He did help us by having some special food made. But the buffet food was not labelled correctly. One day chips were gluten free, the next they weren’t. French toast was labelled gluten free but when we asked we were told is was not. My friend has definitely eaten gluten while we were there and is now poorly. As I said, it’s disappointing since everything else was so lovely, but she really struggled to eat this week and has some days left hungry.

Olga Keenan

Lovely place with great staff . Everyone is very nice and helpful. We whitness a lot of guests making problems and beeing very rude so I would be careful reading bad reviews. Room very clean , pools very clean. Staff Amaizing . Poll heated. Guards keep an excellent eye on everyone especially kids . Good quality hotel food- not Michelin:) but you won’t be hungry. Big big variety of meals. Late check out till 6pm possible wich was a great plus for us. Loads and loads of activities for adults and even more for kids. Big shout to Kadi from animation team :) hotel tris a bit expensive- much better booking through infinity tours from the town great great great service.

j reilly30

Overall, very good, but very very big. Lots of walking involved 😜 nice rooms (nothing fancy) but clean and tidy. Food was…alright actually 👍 drinks on the other hand no good, the cup size is that of a child’s drink, around 250ml beers served each time, beer and cocktails I thought certainly lacked quality. The pools are decent, so many of them and a few are heated. Always somewhere to sit aswell, plenty of sun loungers. No issues there. It has a beach but it’s not that sandy, it’s very hard, but we don’t really use the beaches in Egypt. Staff on a whole are very good, very friendly, a couple a bit iffy and seem to prioritise the blonde English women 🙄 the guys on reception I thought where damn rude. Almost like I was causing them an inconvenience checking in and out. However, let them be! We had a good time and the price we payed. £900 for a week for me and my oldest son I cannot complain. Would I go again? Yes, if I got a good deal. Is it worth much more? My opinion, no. We have visited a few hotels in Hurghada so have a good comparison.

Adam Sierawski

We had a truly unforgettable stay at Long Beach Resort in Hurghada with my wife. From the moment we arrived, we were impressed by the incredible hospitality. The staff worked tirelessly to ensure our comfort and always greeted us with a warm smile. Their kindness and dedication made us feel truly welcome every single day. There was one exception – a Front Office employee who seemed more serious than a U.S. border officer, which felt a bit out of place in such a friendly atmosphere. However, everyone else made up for it with their positive energy and professionalism. Our room was spotless and comfortable, the food was tasty with a great variety, and the entire resort area was beautifully maintained. One of the absolute highlights was the breathtaking coral reef just off the shore, full of vibrant, colorful fish – a true paradise for snorkelers. The best recommendation we can give is this: we’re already planning to come back next year!

Neys

Very bad experience. At first, I enjoyed my stay. The restaurant staff was incredibly kind, pleasant, and always smiling, special mention to them. However, my stay took a terrible turn when my one-year-old baby simply touched a table on the terrace made of wicker and glass. The glass fell because it wasn’t properly secured. Guess what? They asked me to pay for it supposedly with a discount, but gave me no invoice or anything I could provide to my insurance. It’s outrageous, especially since both they and I have insurance. I should have filed a complaint because they put my baby in danger. My daughter could have been seriously injured, as well as my son. If you have young children, I strongly advise against this hotel. I will never set foot there again. And very soon, you’ll see a TikTok exposing what happened!

Sandra Miszczuk

“Our stay at the hotel in Egypt is an unforgettable experience! The hotel had a fantastic location, right by the beach with a beautiful view of the Red Sea. The rooms were spacious and comfortable, and the service was very friendly, always ready to help with anything we needed. As for the food, it was absolutely delicious! Every day, a variety of dishes were served to satisfy every taste – from traditional Egyptian dishes to international specialties. Fresh fruits, aromatic spices, and delicious desserts made every meal a true feast. It’s also worth mentioning the all-inclusive option, which allowed us to enjoy a wide range of restaurants and bars throughout the day. The highlight of the hotel was definitely the animation team. Every day, they organized various activities – from morning exercises on the beach to pool games and evening shows that attracted large crowds. The animators were amazing – full of energy, always smiling, and ready to have fun. Thanks to them, every day at the hotel was filled with joy and laughter. Egypt turned out to be a perfect place for relaxation, but also for active leisure. The hotel, the food, the people, and the animators created an unforgettable atmosphere that we will remember for a long time.”

Benjamin Jaworskyj

I liked the new room in a bungalow we had. It was freshly renovated and close to reception. But if you are in a bungalow up the hill, you need to walk far everwhere. The hotel area is super big, but they offer free bus transfers. Actually there was free wifi everywhere even though when I booked I was told different, this was great. They offer a free app to download with almost all informations you will need. I did not get any informations about this with checkin. The whole checkin process needs to be improved, especially with a big hotel like this. No info of shuttle buses, the app, restaurants, pools, nothing. Only “hello, passport, fill out, he will bring you to your room.” The reef on the old jetty is great for snorkeling but the way in is very steep. The beach is good to discover all kinds of crabs and seastars, much sand easy access. The food was good. Most staff was very friendly. Directly in front of the hotel are shopping facilities with good prices for souvenirs if you negotiate. Inside shopping is expensive and unfriendly. As they have a lot of pools you can always find a sunbed and shade somewhere even though they were fully booked. For a 7 day stay it was good. Improve some things and it would be great. 🚀 Especially checkin/checkout is first and last impression of a hotel. Food could have more variations, like themes.

Pro Gamer

We had a really great Stay at the Hotel. The Food was very delicious, we had stunning Weather and all Personel was very kind. The Rooms were modern and very clean. Alot of different Ways to spend Time - like Basketball, Volleyball, Football, Minigolf, Sliding, Ping Pong. On Top of that there were always activities like dancing or playing Games.

Wayne Harper

We booked a maisonette back in August 2024 for this coming July for my 50th and our 20th year anniversary (we were married in Aghios Nikolaos) and really wanted to celebrate with our kids now 14, 16 and 18, we have made it back to Crete. So a real special holiday confirmation all reserved and paid for August 2024. Sunday past we are informed that the maisonette was double booked and our money was refunded. Really unsure why us refunded, and then on looking up availability we discover two maisonettes available but at £2000 more than we paid for and we paid a lot. Totally disgusting how greed clearly motivates this place

Aine Connellan

Had the best week here. A beautiful hotel in a fantastic location with a sea and mountain view. The food was delicious with plenty of choice and our 2 year old son loved playing in the pools. The restaurant staff are so friendly, the cleaners are amazing, our room was spotless every day and I loved the Jumbo club entertainment team, they were great fun! Thanks for having us, we hope to return again!

P C

Just returned from the Beautiful Island of Crete, having enjoyed the beautiful weather & the hospitality awarded by the locals to our Family, Grand Children & Us Oldies! We stayed in the Elounda Water Park Residence and this place certainly was the "glue" which pulled everything together we expected from the island and truly made the holiday the relaxing experience we hoped. Arriving in the dark, we were amazed at the Stunning views from our rooms in the morning - we never tired of that view. The rooms we were given were 1st rate, very clean & modern. Cleaned daily to the highest standards. All the staff of the Residence were very attentive & hard working making sure everything was to be the very best it could be. The pools, bars, restaurants, animation team were great. This place really did provide a personal, homely feel that is not generally evident in the large all-inclusive complexes. It was like you were part of their family. The town of Elounda was a wonderful place to spend time if you choose to wander out - lovely bars & eating places, beaches all you could want but not swamped with people - very chilled. Would We return to Elounda and the Elounda Water Park Residence ? - Try and stop us!!!!

Katalin Szabó

I don't usually listen to negative reviews and now it turns out that I'm doing it right. I read in some reviews that the entertainment team is very tuned in to the French, which we also experienced and I don't think it's good either. My son wanted to play in the water with the others several times and asked, but for some reason he was not invited. But fortunately, he didn't get bitter, so there was no problem and we didn't take the matter to heart. We had a fantastic week here. A wonderful view, great and varied food was really different every day, the staff was very kind. We really liked the lady in the shop (unfortunately, I don't know her name), she is always kind and smiling. My kids really enjoyed the slides and pools. We knew they had salt water in them, so we arrived prepared with goggles so it wasn't confusing. I was rather happy for that, because that way I didn't have to worry about normal water causing problems. Unfortunately, one of the slides injured my son's back, but after that he paid attention to only sliding on it while sitting down and it was no longer a problem. We were in room 118 and its location is really steep, but it was only difficult to get up the first two days, after that we walked up or took a taxi without any problems. Spinalonga is definitely not to be missed, even the children really enjoyed the historic place. Elounda cannot be called cheap, souvenirs and especially clothes are very expensive, but the restaurants are surprisingly cheap and cook excellently. Not sure if next year, but we will definitely come back here again with great pleasure.

Joanne Welsh

Loved this hotel. There is nothing of note to complain about it. It was clean, and the room was fab with a beautiful view. Plenty of food to choose from, fresh pizzas were lovely. The swimming pool on the upper level from the bar was quiet, and we never struggled to find a sunbed!!! It catered for my mobility issues. All in all, it was a great holiday, and we will definitely return.

Caz Wilde

Booked this hotel is great, fantastic location in Morro Jable. We stayed 'all inclusive ' in double room. The hotel is clean, spacious, lots of facilities play area for young children. The restaurant food choice is great lots of fresh meat fish/seafood amazing, ice cream for kids too!! Drinks serve yourself or at the bar, a good selection. I would definitely recommend this hotel & stay again.

Rouze Clap

I had an amazing stay at the SBH Maxorata Resort! The food was absolutely delicious, and the hotel itself is massive, offering plenty of space and comfort. What really stood out to us, though, was the entertainment program. We especially want to highlight the animator, Odil, who made our days and evenings incredibly enjoyable and memorable. Her positive energy, enthusiasm, and outstanding customer service skills were truly remarkable. She’s an amazing animator, and thanks to her and the entertainment program, we were always engaged and entertained. Highly recommend this hotel for anyone looking for a great experience!

Ernesta Racinskaite

The hotel staff are very friendly. Rooms are spacious and clean. But location is very far from the airport so you should definitely plan and book your transportation in advance. If not taxi price is over a hundred euros. Food is cold and drinks at the bar are done in a rush, I assume lack of staff. Definitely not a four star resort

Rayne Prendergast

We went in UK Feb half term. Great location for winter sun!! Hotel is not 4 star. But that's because they do have a staff shortage problem in busy holiday times, its a big hotel many people including large families. Staff do their best. I think it's not helped by tourists leaving their food and mess. At least try and create less work in busy times! For the price, you do get what you pay for. I think tipping helps too. I really liked the reception staff, tennis courts, location, very comfy beds. Great hot shower! Pool ok, little cold but it's winter!! I suggest exploring everywhere. Great shops, great walks, beaches.

Katka Drobná

The room is disgusting. There is dirt and mess all over the floor, and it’s extremely unhygienic. The bathroom smells terrible, the bathtub is yellow and filthy, with grime and dirt everywhere. The toilet looked like it has already been used and hasn’t even been flushed. On top of that, the whole room reeks of cigarette smoke. It’s absolutely unacceptable.

Jarmo

Not good hotel. 1. When you check out at 12.00 and bus leaves 17.00, you can't use enymore hotel all inclusive services. It's first hotel in years, where they take your braclet and you cant use anymore hotel benefits. 2. Occasionally they don't put toilet paper and water to your room. 3. The roons are very far from the main house and they don't provide lift servise to the room. Some workers aren't very proffesional.

Humaira Khan

Upon arriving at the hotel, everything was perfect. I was greeted by the staff and promptly shown to my room. Special mention goes to Abdul Hamid, the cleaning staff who was on stand by and made us feel comfortable at all times. Any requests we had was fulfilled without any issues by Abdul. Really warm and kind and went above and beyond to make sure all our needs were met. Would book again.

Nina Gabrišová

ABSOLUTELY DISGUSTING ROOMS. There’s dirt in every corner of my room, I can’t even have a shower, because I would walk out of the shower even dirtier… The room stinks like if somebody smoke a whole pack of cigarettes there…. Total disaster. I wouldn’t recommend this hotel to anyone ever, not even to my biggest enemy. I’m totally shocked and absolutely disgusted by this. Never again.

Keith

1st trip to Egypt, lovely hotel, although dated in places, could do with a freshen up. The staff in the Massage & Spa are brilliant. 3 treatments and I'm feeling on top form. Thank you. Shout out to the member of staff who looked after our room( 1212) WONDERFUL Spotlessly clean every day. Thanks so much to reception staff that organised Flowers And birthday celebrations for my wife. She loved them Thank you for a wonderful fantastic holiday,

Matiss Putnins

I recently stayed at Barceló Tiran Sharm, and while some aspects were great, others were disappointing. Check-in & First Impressions Upon arrival, the reception staff were professional and welcoming. However, I was surprised when they immediately offered us a paid room upgrade—before we had even seen our assigned room. This made me wonder if there was something wrong with the standard rooms. We declined, as the website showcased beautiful rooms, so why pay extra for something you already expect to be nice? Once we finally got our keys and entered the room, it was quite outdated—nothing like the website photos. The bedding was worn out, with visible fabric pilling from overuse. The room also didn’t seem to have been properly cleaned before our arrival. Since we were tired from a late arrival, we just went to sleep. The next day, after leaving a tip for housekeeping, the room was properly cleaned, and we were given new, comfortable bedding. Food & Drinks The food was repetitive, with not much variety. Lots of plain salads, but enough to keep you fed. Drinks at the beach bar were great, and the bar staff were fantastic—friendly and welcoming. Biggest Disappointment The pool was under refurbishment, and at no point before arrival were we informed that it would be completely unavailable. This was frustrating, as a pool is a major part of a beach resort experience. What Made the Trip Worth It? The animation team! They were the true highlight of the stay, keeping guests entertained throughout the day and evening. Special thanks to Zarina, Ksysha, Regina, Saio, Hamza, and Rob—they truly know how to keep guests engaged and motivated. Would I Return? Yes, despite the issues with the room and food. The entertainment team and beach bar staff made up for the shortcomings. However, management should be more transparent about room quality and any ongoing renovations.

Tara Allcock

Well what can I say. What a great holiday we had here. Our rooms were upgraded because I believed we had booked sea view rooms but apparently they were side sea view to which I was not happy however Olga the customer relations manager upgraded us to sea front rooms and she was very helpful to me before and during the holiday. Our rooms were clean and spacious and our cleaner Ahmed was a lovely man and looked after us well. The food was Amazing lots of different selections to choose from . My daughter who is gluten free was looked after well by the restaurant manager Waleed and head chef who even brought partner some special vegetables when he heard him asking for vegan meals. Our waiter Mostafa couldn’t do enough for us! Only downside is you do not get your full 7 days all inclusive as we arrive about 7-8 at night on the Saturday and on the following Saturday check out was at 12 and they cut your ands off so we couldn’t access the food and drinks. They did allow us to keep one room for free until 3pm and allowed us to eat lunch at the restaurant. First time in Egypt and the hotel staff made it enjoyable for us They views were Amazing too! A special shout out to the names mentioned above Olga Ahmed Waleed Head Chef and Mostafa they are a credit to your hotel . Bar staff on beach and restaurant looked after us and beach staff were great, pool was closed for most of our week which we was not told about. Animation staff okay however one was very pushy can’t remember her name maybe seo ? Loved this hotel I would 💯 go back again ♥️

Alex

Had an amazing stay at Barcelo Tiran Sharm! The hotel is absolutely beautiful, very clean and well-maintained. The staff was always friendly and helpful. Drinks were great, and the bar service was fast and professional. Rooms were spotless every day. Highly recommend for a relaxing and enjoyable vacation!

Peter Mulder

Very nice Resort, wonderfull staff, friendly and kind. The rooms are big and comfortabele. Good solid beds and pillows. Food is good and diverse. The resort itself is not new, but looks still good The beach is wonderfull with coral reefs and beatifull fishes. Very nice! Also Zarina told me to say that she is a good performer and she really wants to have a Porsche. Will i come back, i think so, the location is wonderfull at the end of Sharm-el-sheikh.

Natasha Smith

Firstly where do I start 😊 From the minute I booked this hotel the service and the emails back and fourth with Olga were brilliant. I would like to thankyou for the room upgrade on arrival as well as the birthday cake, room decoration and the stunning views at the hotel. The photographer was amazing helping me with our wedding proposal and capturing it on camera for us. The beach is stunning, plenty of sunbeds for everybody and lovely service from the towel hut and life guards. The Animation team are excellent. Very welcoming and polite always going out there way to get everybody involved in activities and suprising us on the evening of our engagement congratulating us. The food is beautiful, a wide variety and always something for everybody. During the day for the more fussy eaters the beach restaurant (snack bar) 12pm till 5pm has chips, burgers, hotdogs, pizzas etc available. I couldn't fault the hotel. It was a shame the main pool was closed for renovation although this is due to be complete by the beginning of March I was told. Hoping to return in the future 🥂🍹🐫🏝

Vessy Boneva

For its price, this is the place place to be! Very good rooms, amazing view to the sunset, warm pool, delicious restaurant and breakfast. Nice staff and perfect location, 2 min from the most beautiful beach in Gran Canaria. Definitely recommend!!!!!!!

Marko Chamber

Everything about this establishment is ok, nice views on ocean and friendly stuff. But, there is also a ladies of the night arguing with their clients about the money, and offering not so nice vocals during the karaoke marathons alongside with constant arguing and yelling.. True local experience, thanks!

lewis Dainton

One of the best places I've stayed, the staff were fantastic with helping us with everything and the rooms and the view where 10/10 for me. Would definitely come back. Thank you! 👍🏼

Clare Maclennan

Rooms are large, with nice kitchen area, plenty of storage space. Bed was comfortable, good big TV, and the shower was very good. The balcony cones furnished with a table, 4 chairs and 2 sunbeds. The pool area was nice wirh enough beds to go around and had great views over Amadores beach. Downsides, the apartments don't get any sun that I could see, there are some north facing ones looking out over the road, these in particular get zero sun, and if you are unlucky enough (like me) may end up in a ground floor one. The entrance is directly via the terrace doors which just left me feeling insecure, and we had no vista. In fairness the lady at reception did what she could to move us. Area wise, there's a few bars a short 5-10 minute walk away, but a fair hike down to the beach, not for the fainthearted. A car is a must, there is street parking right outside. A better situated apartment and I think this would be a comfortable option.

John Fahy

Highly recommend Club Vista..Stefan at reception deserves a special mention for his professional, friendly manner. Situated on Montana Clara, the views are spectacular..very peaceful, beautiful, warm pool with lots of sun loungers and umbrellas for relaxing at this wonderful location. Restaurant serves tasty meals, worth a visit. Our apartment had everything our family of four needed with great Aircon, a must in the warm temperature 😍 we had a late flight so were provided with a left luggage area and shower ffacilities after a last few hours at the pool..definitely worth a visit if you want a perfect break away in Gran Canaria

Agnieszka Kaczmarek

hotel definitely below European standards cleanliness in rooms and generally in the recreation area below standards. The hotel needs renovation. Food is average, very monotonous and the choice is quite modest. If someone has purchased all inclusive, they must be prepared for quite high additional costs after 23 everything is payable and the choice of cocktails is quite modest. The number of available sunbeds by the pools is very limited and evenings with animators end around 23 despite the fact that it is a hotel for "adults". The biggest advantage is the location, the views are breathtaking and this would be the only plus of this hotel.

KujoTheUnderDog

I certainly wouldn't call this a 4-star hotel. The staff are fabulous, and the food is good, for all-inclusive, but the rooms are dated, the bed was horrifically uncomfortable, the bathrooms are a bit grotty, and the booze is low quality. "All-inclusive" cocktails are still charged at half price, are not well made, and do not use decent ingredients. Better cocktails can be found pretty much anywhere else nearby. The sunset is beautiful, though, and the evening entertainment is quite good.

Anne Goddard

Hotel is adequate at best, some of policy decisions made by hotel are ridiculous, I.e closing the roof pool bar but only leaving the bottom pool bar open, so you needed to go up and down about 50 steps to get anything to drink despite no where near enough sun beds for everyone, then they took away most of the sunbed mattress on the roof top bar. Staff were generally helpful as I need a gluten free diet but despite having contacted them before awareness of cross contamination was very limited, dessert was jelly everyday which was in with all the other desserts so other food dropped onto them regularly. Food quality could be vastly improved by being hot. No water in rooms and you are not allowed to fill your own water bottle from the dining room either. Told by reception you need to buy your own water even when on all inclusive. Evening entertainment was a fiasco as 45 chairs in the main bar for what appeared to be a full hotel..... I would give a higher rating for most of the staff accept surly barmen at the pools who didn't appear to want to there. Do not underestimate the steps !

Mumuree

I had a fantastic stay at this hotel! The two pools were perfect for relaxing, and the food was delicious with a great variety of options. The customer service was exceptional—staff were friendly and attentive, making sure everything was perfect throughout my stay. Highly recommend!

Jowita Jaklik

We booked a suite with private pool and sea view. It was great! Clean. Views from hotel are beautiful. Good location, walking distance from all the beaches, very nice restaurants in the area. We had breakfast included and choice was really good. Besides out private pool there were 2 more swimming pools available. We had issue with our fridge in the room but after talking with member of staff problem was quickly resolved. Highly recommend.

Agnieszka Kaczmarek

hotel definitely below European standards cleanliness in rooms and generally in the recreation area below standards. The hotel needs renovation. Food is average, very monotonous and the choice is quite modest. If someone has purchased all inclusive, they must be prepared for quite high additional costs after 23 everything is payable and the choice of cocktails is quite modest. The number of available sunbeds by the pools is very limited and evenings with animators end around 23 despite the fact that it is a hotel for "adults". The biggest advantage is the location, the views are breathtaking and this would be the only plus of this hotel.

KujoTheUnderDog

I certainly wouldn't call this a 4-star hotel. The staff are fabulous, and the food is good, for all-inclusive, but the rooms are dated, the bed was horrifically uncomfortable, the bathrooms are a bit grotty, and the booze is low quality. "All-inclusive" cocktails are still charged at half price, are not well made, and do not use decent ingredients. Better cocktails can be found pretty much anywhere else nearby. The sunset is beautiful, though, and the evening entertainment is quite good.

Anne Goddard

Hotel is adequate at best, some of policy decisions made by hotel are ridiculous, I.e closing the roof pool bar but only leaving the bottom pool bar open, so you needed to go up and down about 50 steps to get anything to drink despite no where near enough sun beds for everyone, then they took away most of the sunbed mattress on the roof top bar. Staff were generally helpful as I need a gluten free diet but despite having contacted them before awareness of cross contamination was very limited, dessert was jelly everyday which was in with all the other desserts so other food dropped onto them regularly. Food quality could be vastly improved by being hot. No water in rooms and you are not allowed to fill your own water bottle from the dining room either. Told by reception you need to buy your own water even when on all inclusive. Evening entertainment was a fiasco as 45 chairs in the main bar for what appeared to be a full hotel..... I would give a higher rating for most of the staff accept surly barmen at the pools who didn't appear to want to there. Do not underestimate the steps !

Mumuree

I had a fantastic stay at this hotel! The two pools were perfect for relaxing, and the food was delicious with a great variety of options. The customer service was exceptional—staff were friendly and attentive, making sure everything was perfect throughout my stay. Highly recommend!

Jowita Jaklik

We booked a suite with private pool and sea view. It was great! Clean. Views from hotel are beautiful. Good location, walking distance from all the beaches, very nice restaurants in the area. We had breakfast included and choice was really good. Besides out private pool there were 2 more swimming pools available. We had issue with our fridge in the room but after talking with member of staff problem was quickly resolved. Highly recommend.

Gnans

DB San Antonio Resort 🏖️ was ticking most of the boxes for an all-inclusive stay – but there are definitely a few things that could make it even better 👇 What could be improved: 😐 Staff could be a bit more welcoming – everyone seemed overworked and tired. A little smile goes a long way! 🕰️ Reception is constantly busy – not all guests are checking in. A third desk for quick tasks (like towel cards or general queries) would really help. 🍽️ Dining had good variety, but the mix could be better – started to feel repetitive after a couple of days. 🚰 Water dispensers are only near the lift lobbies – would be more convenient if they were available on every floor or even in rooms. What we loved: 👶 The children's pool area is fantastic – clean, well-designed, and separate from the main pool. 📍 Perfect location – easy for walks, and there's a supermarket + shops right outside the hotel. 🌞 Plenty of sun loungers by the pool, and two pool bars 🍹 🍷 Self-service soft drinks and alcohol, including wine on tap – fun and convenient! 🧼 Room service & cleaning were excellent – always spotless. Good to know: 🚗 Parking is €5/day 🧻 Pool towels work on a deposit system – €10 per towel card Would I come back? Definitely 👌 – just hope they lighten the load on the staff and tweak a few things for a smoother experience.

Michal Kasprowicz

Our family holiday at the dB San Antonio Hotel + Spa was nothing short of spectacular! From the moment we arrived, we were greeted with warm smiles and exceptional service. The hotel's Moorish-style architecture added a unique charm, and the location in St. Paul's Bay was perfect for exploring Malta's beauty. The all-inclusive package was a dream come true. The variety of restaurants offered delicious cuisines, catering to every taste. The staff went above and beyond to ensure our stay was memorable. Special shoutout to the entertainment team for keeping the kids engaged with fun activities while we enjoyed some downtime. The nearby attractions, like the National Aquarium, were easily accessible and added to the experience. Overall, dB San Antonio is a fantastic choice for families seeking a blend of relaxation, adventure, and luxury.

Carl Kelsall

We visited as a couple having been guided by our travel agent that this hotel was ideal for a central location for exploring. The premises is just down the road from the local bus station, and has good links to all areas. The hotel is very clean and has good overall facilities with an indoor and outdoor pools, spa and gym. A main buffet style restaurant with a wide selection of foods, all with good flavours to suit all tastes. This was very busy at most times. There are also three separate restaurants that can be booked, if you are all inclusive you are allowed one visit per week without extra cost. We visited Tagine which was Indian Moroccan, great food and flavours. The room we were allocated was on the 9th floor, but the lifts are excellent, and our room had a lovely sea view. Always very clean and well serviced by our excellent attendant Baburam. Unlike some hotels where you are charged for water and tea/coffee, there’s was ample in the room, and water machines for filling bottles, as the water on the island from taps is described as unpottable. Entertainment in the evenings was very varied, we did enjoy one solo act who sang and played the Appalachian Lap Guitar, other than that, much of the entertainment wasn’t to our taste, and the bar was quite noisy. This a beautiful but very busy hotel, if you want a quieter and more intimate holiday it may not be for you, but the benefits of travel links, location and price for an early year getaway were good for us. All the staff were excellent, very warm and welcoming.

Stevie Clark

I love this hotel. Ideally placed at St. Paul’s Bay 160m from the bus station that gets you all over the island. Staff are very helpful and informative, always with a smile. The rooms are lovely and bright. The food is great, plenty to choose from in main restaurant and three other specialty restaurants to visit as part of All Inclusive. There were a few negatives, nothing major, easily fixed things like: the staff cleaning the stairs at 6am were banging the metal railings on every step so ask for a room away from stairwell. The food in the speciality restaurants was the same each time, could possibly alternate different dishes. In saying that, this was my second visit to this hotel and I would happily return again.

Foxy Lady

I stayed at this hotel in February, and I would never have guessed it was supposed to be a 5-star hotel. The food was very basic – nothing special at all. The rooms were also average in quality. We had a lot of issues during check-in. We were supposed to get a room with two beds, but were given one with just one bed. Later, we were moved to another room, but they didn’t register us under the new room number, which caused problems when we tried to book tables at the restaurants. The overall standard definitely doesn’t match that of a 5-star hotel. On the patio, there was no music, no one around, no service – I felt like I was in a retirement home.

Almarie Ibouanga

Yall just lost yourself a customer. Food was terrible if u enjoy bland boring food this is the place for you. Everything in the buffet tasted horrible. Everything is also very far apart from the rooms. You will have to walk pretty far to get anywhere. Elevator don’t work and if u have a big luggage prepare. Some staff were really nice but I noticed what I assumed was the manager of the buffet treated really poorly his employees. Rooms aren’t safe since we found mold in the air conditioner and uncleaned sheets.

Tasha Uphill

Room was pretty good and clean , however the pictures when booking showed something completely different to what we actually got . When booking they also didn’t mention nothing was open and no entertainment. When booking all inclusive I do not expect to be kept in a certain area where I can drink . I expect to be able to go wherever I want with my drink , particularly around the pool or my room . It was such a long walk down to get a drink . Every other restaurant was closed even though the booking said enjoy up to 25 different foods . It also says snacks and food all day , you will never go hungry . But they had a tiny area next to the bar with a couple of sandwiches and cakes only available after 3pm . The bar at the reception is also not free , so you go to an all inclusive but still have to pay for a drink . Shame as the location is ideal and the room was good with a stunning view .

Kieran Lyons

The room we were in was relatively comfortable. But damp, ventilation was poor as there was condensation on the doors and windows in the morning. The beds were extremely soft but the kids didn’t mind that so much. The pull out sofa was the most uncomfortable place I’ve slept since I left the army. I did ask for the sofa bed to be looked at and in fairness to the staff they did look at it and slightly fix the position of the trundle so that it was at least level with the rest of the sofa, mostly. The springs however gave the most issue and the mat provided as a cover did little to alleviate gentle night long poke in the ribs. The room facilities were workable, 2 bathrooms for a family of 5 is better than most hotels. The “hot” water left a lot to be desired, as did the water pressure. The toilets were constantly leaking into the bowl. There plates and cutlery provided in the rooms which made preparing the odd sandwich or breakfast cereal useful (in a mug as there were no bowls). The fridge could do with a good clean both inside and out as it is showing its age/useage level. The rest of the room was ok, although like the fridge is showing its age and could do with a refresh. The hotel itself could probably do with a similar refresh as it is a bit dated, flaky paint and chipped furniture etc. The breakfast in Jac’s was ok, pretty standard breakfast buffet. We don’t eat in any of the other restaurants on site as it’s still early in the season and not everything was fully open. The only time we tried to use the pool tables they didn’t work and there was no staff nearby to look at it. The old town is about 20 minutes away by tourist bus/train and is full of nice restaurants so we mostly ate there, there is a really nice walk along the coast which the kids and I enjoyed and would take maybe 2 hours of walking and the occasional stop in a beach bar. The strip is quite close so there a lot of bars and restaurants nearby. The hotel is very close to the beach which was brilliant, but the room had no sweeping brush so coming back from the beach would leave the room very sandy between the 5 of us no matter how much we tried to get off before entering. There don’t seem to many truly private balconies in the hotel, due to the type of room we had, we didn’t have a balcony at all but we did have a table and chairs directly in the shared concourse which didn’t make staying out for a glass of wine with my wife very enjoyable as it was like sitting in a train station at times with everyone else going to and from their rooms. Overall we loved the location of the hotel but found the facilities to be dated and need of minor repairs/replacement. It was as I expected for the price point in the area.

Flavia Desa

This Hotel is placed on the prime location. You wake up to the magnificent views of the beach and sleep to the soothing sound of the waves. Loved this convenience soo much on our vacation there. The hotel staff are very helpful though some of the staff at the reception can maybe put on a smile while giving you the instructions. The rooms are decent a mid 1980’s vibe. But the grounds of the hotel are very nice,clean and well maintained. Loved it and will definitely recommend booking this ,if beach is the reason you are visiting ✨

C stanley

Overall, the MGM hotel was perfect, it was comfortable and had everything we needed.. The reception manager was polite and happy to help with every enquiry, including helping us to extend our stay.. The old town is a must and also Vilamoura where there is a beautiful marina.. a taxi around the resorts is much more cost efficient then a tuk-tuk..

tracey stucky

Just had a wonderful week at this fabulous hotel. Clean, friendly, delicious food and excellent location. A great place if you like a morning or evening stroll along the sea front. We only did B/B and we can't fault the array of breakfast options (although the baked beans could be hotter lol). Such a great selection in all 3 restaurants. This hotel definitely caters for the older crowd. No music round the pool. No aqua aerobics, and very questionable evening entertainment. But we spent every evening at the local harbour so it wasn't a problem. Would definitely recommend doing a jeep trip around the island. So many stunning locations we would not have experienced without this fun day out.

Moira

Great hotel, food excellent and everywhere is extremely clean. Service was also great. I booked through Jet2, opting for All Inclusive plus, which was perfect for me. The only reason I gave 4 stars for the room, although not a fault of the hotel, are inconsiderate guests in rooms above who decide to rearrange the furniture in their room/balcony late in the evening, scraping chairs and tables across the floor. Could I suggest to the management to purchase some stick on pads for the legs of chairs and tables. A lovely touch by the Staff was the balloons outside my room as it was my birthday during my stay.

Simon Franklin

Had a wonderful holiday here. The restaurant, reception and housekeeping staff are literally outstanding and the whole place is super clean. The only thing that needs improving are the bar staff in the main reception. The service was worse than slow and it was so hard to get a drink even when they were not busy. Even went to the bar out of frustration and walked out twice after no service at all. We met a lot of people while there who said the same. Luckily having a suite we had access to the roof top bar where the service was way better so thar was our go to . Gave the friendly staff up there good tips on our last night. Feel bad for moaning and Im sure they will sort it out.

Joyce Slater

Good location, 30 min stroll along prom to fort. Staff very helpful and friendly. Good buffets for all meals. Drinks reasonably priced.

Rafael Oya

Staff attentive and friendly. Location amazing. Food very good, but predictable with not much variety. Altogether good though.

Sian Roberts

We are currently staying here with our 14 year old and it's one of the best holidays we've had. The food is amazing, very varied and a wide choice each day. Pools are beautiful but a bit cold for me in April. Rooms are spotless and our housekeeper surprises us each day with the art she makes with the towels! Entertainment team are really friendly and not too pushy, there is something going on all time. Beach is adjacent to the hotel with clear water and white sand. All the staff are friendly, polite and can't do enough for us. The hotel has an international clientele which gives the place a really inclusive atmosphere. Would highly recommend *****.

Viktorija Strelkovska

I recently stayed at a hotel in Mahdia, and I can genuinely say it was one of the most memorable holidays I’ve ever had. The location was stunning – right by the turquoise sea, with a peaceful atmosphere and a clean, well-kept beach. The hotel itself was lovely, with comfortable rooms, great food, and friendly service. But what truly made this experience special was the animation team, especially Ramos. He’s an absolute star! From the moment we arrived, Ramos brought such incredible energy, joy, and positivity to everything he did. He’s not just an animator – he’s the heart and soul of the entertainment team. Whether it was pool games, evening shows, or just chatting and making everyone laugh, Ramos made everyone feel included and welcomed. His charisma and ability to connect with people of all ages is rare – my whole family adored him. He remembered guests by name, brought smiles every single day, and made sure no one ever felt bored. He truly went above and beyond to ensure we were all having the best time possible. If you’re planning a trip to Mahdia, I highly recommend this hotel – and if Ramos is still there, you’re in for an unforgettable time!

Anna Romana

Starting with the accommodations, the rooms are quite dated, which gives the hotel an overall tired appearance. While the beds were comfortable enough, I found the need for a renovation to be evident. A specific point of frustration was the unique situation with ironing facilities. There appears to be only one iron for the entire hotel, which is unacceptable for a property of this size. When I reached out to reception to borrow it, the staff seemed unsure of its whereabouts or when it would be returned, leading to an inconvenient wait. Make sure you pack stuff that doesn't require ironing. Staff at reception are totally unhelpful. Everytime you have a problem and you ask them what should you do they say " I don't know". The loud noise in the room you ask them where shall I sleep tonight? Their answer " i don't know". Additionally, air conditioning units emitted a musty odor, suggesting potential mold issues, which detracted from my comfort. This was further compounded by unpleasant smells emanating from the pipes in the toilets and bathrooms throughout the hotel, including the pool and restaurant facilities. These issues certainly soured my experience. On a more positive note, the staff were delightful. Their friendliness and eagerness to assist made a significant difference to my stay. The standout feature of my visit was undoubtedly the pool bar service. The waitstaff were incredibly attentive, consistently clearing empty glasses from loungers and swiftly delivering drinks, allowing guests to relax and enjoy their time by the pool and on the beach without any hassle. The abundance of loungers and parasols meant that finding a spot to enjoy the sun was never a challenge. As for dining, I was pleasantly surprised by the food options available. The buffet offered a wide variety of dishes that catered to different tastes, and I generally found the quality to be satisfying.

Manzoor Begum

Absolutely beautiful resort, really does grow on you. Do not be fooled by the photos of you think it looks old, this is all by design to capture the Tunisian culture with Mahdia being a smaller seaside town. Service and customer experience has been amazing, had an issue which was swiftly resolved with our needs being taken care off. The restaurant manager even hosted us for private family meal in the Al La Carte restaurant for my nieces birthday as we was a large group. Highly recommend for families!! Star friends were amazing for the kids also keeping them entertained throughout the day and the evening.

Maksymilial Florczak

Absolutely AMAZING experience at Iberostar Royal El Mansour in Mahdia! This hotel is simply out of this world! From the moment we arrived, we felt like royalty. Everything was perfect — the rooms were spotless and spacious, the food was delicious with so many tasty options every day, and the entire hotel is just stunning. You can really feel the 5-star quality in every little detail. But what truly made our vacation unforgettable were the ANIMATORS — especially RAMOS! He is the heart and soul of this place! Always full of energy, good vibes, and genuine kindness. He made every day full of laughter, fun, and unforgettable memories. The entertainment team is TOP-NOTCH — the shows, the games, the activities… we never wanted the day to end! If you’re looking for the perfect holiday, this is the place. I can’t recommend it enough — we’re already dreaming about coming back! Thank you Iberostar Mahdia, and thank you RAMOS — you are a legend!

Chloe Jones

We had such a lovely stay here, staff were so friendly and welcoming! The food was incredible every night, more than your standard all you can eat buffet! There was so much to do, we needed another week to be able to do all the activities on offer! We came as two adults but there’s also so many options for adults too. It is really easy to book excursions too!

Pleasant Falana

My first time at this resort and it was amazing! The staff were great and welcoming! The room was clean and house keeping were friendly and answered requests with grace and quickness. Special shout out to Mery, Souki, Hamza and Anouar for being great people and making our stay extra special!

PS Roy

Absolutely enjoyed every single day with my husband here. From check in to out, staffs were easily available and very friendly. Their hospitality was great in one word. We will definitely come back here. Just loved their food and service.

Benjamina Homawoo

Visited Marrakech recently and chose to stay at this hotel—best decision ever! I spent 5 splendid nights here and truly didn’t want to leave. The staff and service were exceptional, especially Mery, Hamza, Ayoub, Souki, Oussama and Anouar. They really went above and beyond to cater to all my needs. Who doesn’t love an all-inclusive that not only delivers on quality but also provides a free shuttle to and from the Medina?

Lisa Church

This is such a beautiful hotel! Staff are absolutely incredible. Youseff and souki are so friendly and happy. Adraoui has looked after us by the pool so we'll. The food is lovely. So much going on. The entertainment staff work SO hard. They are an absolute credit to iberostar. We will be back.