Summer 2024 Holiday Deals

Yasemin Kurt

Worst hotel I have ever been. The room was not like on the pictures, the beds were not comfortable they were out of metal, there was no water coming out of the shower like it has to be. We could not wash our hair properly. We asked 5 times to clean our room. We stayed there for 1 week and they only came 1 time to clean it and that was the day before we needed to check out. for airconditioning you needed to pay 50 euros extra. When we asked for another room like the ones on the picture we needed to pay a 200 euros extra A room?? The manager was so dissrespectfull to us when we asked for new bath towels. The nicest thing in the hotel were the staff & our balcony. the pictures are only the half of the miserable room.

Ash

We had a birthday party with friends at Mitos. The restaurant is splendid and the food is delicious. A special thanks to Firat who arranged for the birthday cake and the entertainment ⭐⭐⭐⭐

Nona Kalemba

Worst hotel i’ve ever been. The room looks not like the pictures. This was the first dissapointement. The fridge and door is broken. The bed is very hard. The lights don’t even work. They don’t clean the room even if you ask. They don’t give you clean towels even if you ask. The manager isn’t friendly. They don’t deserve this one star.

maria swindail

We had a 3 week stay here , staff polite , rooms cleaned daily. restaurant excellent , hotel rooms are basic but its clean , will hopefully stay again soon, thank you

Tiina Karppinen

Very bad condition, I would give only one star. Staff didn't care about the complains, and they were not able to change the room. When we went there at night there was no fridge in the room, in the morning they brought it when I asked about it. All the places were a little bit broken, shower and beds very bad, plankets like towels. Extra bed/couch very hard, beds pretty soft and old. There were antz on the floor. We were only 3 nights and I paid in advance so didn't want to leave but if I would have stayed longer I would have left in the first morning.

Mark Wright

Have just returned from an 8 day stay and would recommend to anyone. Our room was cleaned 3 times during the stay and the facilities are more than adequate. The bar has a great selection of drinks that are very reasonably priced. The food although basic is tasty and again very well priced. The pool is clean and well maintained and we never struggled for a sun lounger. The walk up to the hotel is steep but we had a hire car so no issue. It is nice to be away from the hassle and bustle of the resorts but only a 2 minute drive to faliriki. The view is also brilliant from the hotel. Special mention to Ben the barman. A pleasure to meet and always a laugh. Thanks for a great stay

sheila Abayateye

September 2022. Its not called panorama for nothing! The views are amazing, beautiful blue agean sea and overlooking the town of Falaraki. Panorama is family run Yanis Ben and the boys are lovely nothing is too much trouble. Everything done with a good sense of humour and charm. I forgot to tell my other half about rhodes narrow pipes and not to have shower pressure up to high and flooded the apartment oops. We reported the problem they came imediately to make sure pipes were not blocked and put a more solid fixing for the shower head also changed the sink tap which flew off. Now showering without any problem. I am partially disabled using a walking stick and cant walk far. There is a very steep but short climb to the apartments however i did manage to climb it with three stops. The taxis are very reasonable charging 10 euros to get into town. The apartment complex is very clean but basic the pool area is lovely very clean. The food in bar area lovely. Recomend the pork chops pictured below and the souvilaki (kebabs). Costing around €8.50 each good value for money. The apartments are nice and quiet. There is plenty nightlife in town. Very pretty and green. September is a nice time to come weather is still warm. My partner is a bit set in his ways he is reluctant to accept change however he is really enjoying the experience. And cosidering coming back next year. This place is suitable for people who enjoy relaxing by the pool. But you have the option to enjoy nightlife and more 'touristy' things in town. We have yet to explore the many beautiful beaches, nothing is to far away by taxi. September 2023 Come back again to this beautiful place. We were greeted with an extreamly warm welcome just like old friends. Katie one of the cleaners gave us a welcome gift of a bowl of fruit (she doesnt do this for every one). We are fond of all the staff. We sent an email to Yannis before coming requesting the same room he responded with 4 mins all booked. When we got here the room was occupied but gave us the one next door which had even better views less obstruction due to trees we loved it. Weather is hotter than last time 32° we needed to purchase air conditioning at 6 euro per day only needed for a few days till we acclimatised then had no trouble sleeping. Panorama is just as clean as last time no problem with bugs except the occasional mosquito, gardens still green despite lack of rain. The food has gone up a little but still very reasonable last year dinner was around 8 euros now 10 euro. We use this as our base had a few dinners out bit prefer the relaxed atmosphere of panorama. I am due to have gastric bypass surgery and have no fear that they can accomodate my dietry needs when we come back next year. We have seen quite a few people who were also on holiday last year and made a lot of new friends as the place was a maximum capacity. The owners and staff are lovely friendly people which has added to the ambiance its like being on holiday with a group of family. We have already decided we are coming back next year for a third time. We were going to look at other Greek Islands but changed our minds.

VerWard

It's a decent hotel, it very budget tho. I would recommend spending a little more if you can. You have to pay for air-conditioning which us kinda of crazy considering it's 35 degrees outside. The people and service is nice tho and the food is decent.

TJ

Great little pool & bar, comfy sunbeds and a lovely view of falaraki

Mike Beijer

Kind people working there nice rooms good pool and great food

Paula Webb

Went for a short break with my mum. We requested a ground floor room by email and happily were given one. The hotel next door is really noisy, though. The rooms are functional but very tired and desperately in need of a spruce up. The food was okay for the included breakfast but sat out buffet style for 2 hours with flies over it. There are plenty of sunbeds and can be put anywhere on the grounds, so good choice of location to suit yourself. The pool is clean and has a good depth and size. Make sure you check and query the conversion rates if paying in sterling or euros.

Adel Kovacs

We spent a lovely week in Side, Hanay Suit hotel. We enjoyed every minute, the staff was very friendly and helpful, the food was good. The staff at the reception is lovely, the cleaning staff is doing a very good job. A special thank you to our favourite waiter Yardal( l am not sure about the spelling), he was the best.🥰

PenBro

Had a fantastic 11 night stay here, restaurant and front of house staff very friendly, pool much bigger than a lot of other hotels - not heated so you notice the difference with the air temperature, but then it has been around 28 degrees! We were in A block and our cleaning lady was lovely. Water temperature in the shower can be variable, but I've stayed in other places in Turkey where this happens, so not unique to here. Turkish bath experience definitely worth trying, Hesan and Kadriye were amazing! 15 minute walk to the beach and 35 minutes to Side Old Town, or hop on a dolmuş. Nearby restaurants are reasonably priced - try Küçükoğlu restaurant 5 minute walk along the road (near to the hospital), Cihan Pide right across the road.

Daood Naveed

I don't think I've ever seen a hotel so disinterested in hospitality and customer service. This is a truly awful place to stay and is riddled with so many issues that I'm surprised the reviews are so pleasant. The fact that necessities such as water and soap can't be provided is completely baffling. We arrived at 2am last week and had no choice but to buy water from the bar. Unfortunately we weren't aware AC came at an additional charge but this in itself is ludicrous considering the summer has heats that even locals struggle with. I can just about accept there being no free WiFi in rooms but the free WiFi provided in the restaurant area is poor. To top it off, there were two days in our stay where the free WiFi was clearly turned off with the first time being attributed to a fire which supposedly wiped out some electricals. Funnily enough, both times the manager miraculously turned the WiFi back on. The staff themselves are unprofessional and lack basic courtesy and customer service abilities. One person in particular stood out which is the bar/entertainment staff member who always wears a snapback cap. An insufferably annoying little man who sepnds most of his shift rambunctiously laughing and flirting with guests. Whilst beds are surprisingly comfy, sleep is a struggle most nights considering music plays from the pool side at obnoxiously loud levels. This can also be attributed to the poor location where local bars spend all night hosting karaoke butcherings of classic songs and amateur live music. All in all, this hotel is dreadful and I hope more people see the light and stop supporting substandard quality. However, big shout out to the cats on site and the big dog outside the entrance, they at least made me feel a tad bit welcomed!

Isabelle Cooper

I hate to be a Karen but can honestly say this was the worst hotel I have ever stayed in. First of all there is an obnoxiously loud bar across the road which plays music until stupid hours in the morning and the poolside music also plays until late. Second of all the bar staff and one man who sat in the lobby during the night shift were very passive, rude and unhelpful. I have recently returned home and realised I had left my rather expensive jumper/hoodie at the hotel and have since tried contacting the hotel requesting if this could be sent out to me (of corse I offered to pay for shipping expenses etc) and I have had no response. Not to mention you also have to pay for Wifi and Air-con which is ridiculous considering even the locals can’t get by without air on during the summer. About the only good thing I could say about this hotel was the lovely lady who cleaned our room who was adorable and made effort to make us as welcome and comfortable as possible. Would not recommend unless you can fall asleep in a sauna or night club.

Alison Leveridge

We have just had the most amazing week away. Rooms were large. Big comfortable beds. Incredible view from balconies. Showers hot and powerful. The food was fabulous can't fault the range and quality. (Vegetarian may struggle) Only downside the dining room can get quite noisy. We were all-inclusive, which was all branded alcohol and branded ice creams. Staff were very helpful and friendly. Although at times the queues to be served were long, the staff always had a smile. This hotel is way out of town, in a very quiet area, and the majority of guests were spanish speaking. For us, this was perfect, but it might not suit everyone. The beach is stunning and warm but if you plan to go wading into the sea, water shoes are recommended. As you wade out, there's rocks. I have to say all your staff are amazing. You should be really proud of them. But a massive thank you to Patricia, Laura, Manuel, and the lovely young man at reception who's name begins with J, you guys just made our stay more perfect and help make us many many memories THANK YOU.

Kane Jolly

Think this was the 8th time staying at this hotel over the last 7 year's. Food is always amazing. Rooms are always clean. Variety of drinks on all inclusive is brilliant. I normally stay here on my own as a friend lives 10 minutes away. Mostly Spanish that stay here and i love that! Makes you feel like your actually on holiday unlike other places like Benidorm. guests are lovely and polite as it's more of a family hotel rather then couples but still great place to have a relaxing holiday so close to the beach ⛱ 😀 I've stayed here in May June July August and 5 times in September. Very busy this September but that just goes to show what a wonderful hotel it is for people to keep coming every year

Ryan viard

Good hotel, in need of new beds and mattresses due to stiff bedding and flat pillows. Would advise a rental car or own car due to being at least a mile from the nearest town or bar unless have breakfast and dinner there

Kelly Neville

My family and I went to this hotel, for my parents 40th wedding anniversary. Although this is a predominantly Spanish hotel, I cannot praise the staff enough. Their English is better than my Spanish, and they really interact with the guests. But the way they went above and beyond for the night of my parents anniversary was just truly EPIC. The whole animation team were so involved. Right down to balloons with hand written notes of love etc. I would love to name each of them individually, but I'll just name them as a team. Thank you animation team. You were brilliant. The bar staff were funny and helpful. Big thank you to all of them. Especially the young man who had to put up with my young neices and there constant need for biscuits. The housekeeping team were great, friendly and the rooms were always clean and tidy. I can't say enough good things about our holiday, about the hotel, or the wonderful staff, who really made our holiday super special. Thanks again.

James Brennan

Hotel Playas de Guardamar del Segura: The ANIMATION/ANIMACION TEAM WERE OUTSTANDING!!! 5 STARS!!! (Marian, Alba, Tania, Noeli, Sergio, Belen, and Marta) As soon as we arrived they made the kids feel included around the pool with all the games and Marian translated everything into English for them (and us). We had 3 kids in our holiday party (Aubreigh 5 years old, Darcy 8 years old, and Frankie 10) and they adapted activities where possible so that they could all take part together in everything. By our second day there Marian and Alba in the animation team knew all our kids by name which was a lovely personal touch. Nothing was too much trouble for the animation team and they always had smiles on their faces. It was our parent’s 40th wedding anniversary while we were there and Tania and the team went above and beyond to make that evening so special. They came into the restaurant with music, balloons, and created a great atmosphere and an evening we will never forget. The animation team turned our great holiday into an AWESOME holiday! Thank you so much!!!! The kids (Aubreigh, Darcy and Frankie) miss you loads ❤️ Also, the hotel bar staff were all lovely, especially the young lady training for the police (Sorry can’t remember her name). She was always smiling and nothing was too much trouble. She was great with the kids too. Antonio at the pool bar was also very good 👍 The hotel location is right on the beach front which is perfect. Rooms are adequate, and there’s plenty of choice of food.

Jody Bakker

The grandpa in charge of the front desk should immediately switch to a job where there is no human interaction needed at all. No manners, no service, no good vibes. Room was okay, apart from the cockroach. The food was atrocious. Coffee was disgusting. Even the guests are terrible. Elderly germans that are just unpleasant noisy and rude. Id never come here again.

Roman Siderius

Be careful before booking: The hotel is surrounded by night clubs, and this hotel is filled with germans who are drunk 25 hours a day. Both of my neighbour rooms were very loud, turning on the TV at 5 am and putting it on full volume not to mention them almost kicking their room door open with their feet… First room i went in had a leaking shower and the door wouldn’t close it also didn’t look as the pictures described it. Luckily the nice receptionist fixed a new room for me the other morning. This one was better then the previous one, still not perfect. blood on the curtains and hairs everywhere, the door of this room would also barely close (and barely open). balcony view was nice, and the room was large for one person. The staff was nice, but it looks like the Owner neglects the condition of the rooms. If you are coming to visit this hotel with you’re family or alone to have a nice relaxed vacation then i would strongly suggest you to search for something else. But if you are a teenager who likes to get drunk with you’re friends and don’t care about other tourists then this might be perfect for you!

Nikola Novaković

For a 3 star hotel, I'm more than satisfied. Rooms are not that big, but you have everything you need there including air conditioning. I had half board there and the food selection is excellent. Every day something different, especially for dinner. Located in the centre of the place, it's 7 minutes normal walk from the port. The nearest beaches are Son Moll (the smaller one) and Cala Agulla (the bigger one) which I highly recommend. Both are in walking distance, but you can use mini tourist train to get there and the stop is 2 minutes from the hotel. The only thing that I see as downside is English language knowledge of the receptionist, so if you don't speak Spanish or German, it might be hard to understand each other. But overall, it was a great experience for me and my family and we will probably come back.

Erica Pinto

A normal 3-star hotel, split in 2 buildings. The staff was mostly friendly with the exception of some grumpy staff members at meal times. Lovely receptionist. The bedroom was quite basic, had no fridge, and could use more hanging racks (especially for the towels). The air con works well and was a life savior with such hot temperatures during our stay. The beds are not particularly comfortable. The Wi-Fi connection is quite poor, constantly going down or saying "no internet connection on this network". Nice balcony with view for the main square outside with loads of bars. Talking about the bars, it's a very loud area, if you are looking for a quiet place this is not for you. The sound isolation is terrible, but our neighbor holiday makers are also to be blamed because some have zero consideration for others! Meals - we went with half board, and the food was really good 👍 definitely one of the highlights of the hotel. Both the breakfast and dinner had variety and different things every day. One problem, at dinner you have to pay for your drinks and on the first days we were told we couldn't pay with card but then later on they said you can 🤷🏼‍♀️ so the staff needs to have better communication. There are two different swimipool areas, one more towards kids and the other more towards adults, but all welcomed in any and the area is lovely. Not many loungers, though. There's no parking nearby and in high season parking can be really challenging unless you rent a motorbike, there's parking on the main square, opposite the hotel. Overall, it's quite a typical 3-star hotel.

Deni Web

The hotel was super clean, and the breakfast is very good. It has a nice variety of food. The fruit was excellent. The rooms are fine as well, there are hairdryers, AC and everything works fine. One thing I would improve is the shower/bathroom kit. The hotel only provides soap and shampoo (no conditioner) and after I used the shampoo it was not replenished. For long haired customers this is not comfortable, specially when arriving from the beach. The service in general was good, the check in and out worked well and the staff speaks German, Spanish and English.

Simon Stephenson

This is a typical basic Greek apartment hotel. The rooms are pretty basic but do the job. I would say the rooms could do with updating, as my main suugestion for the hotel. However, rooms are cleaned daily and have all the basics including a kettle. However, there are two stand out features. First of all the pool is great and is kept meticulously clean. Second, the staff are so friendly and helpful. Thanks for making our stay so wonderful.

Dylan Garry

Honestly one of the worst hotel I have ever stayed at. I arrived here with some of my friends for a 6 day holiday. Once we got there we where given instructions in a very rude manner by the owner. We had a friend staying at a different hotel who met us and bought a drink at the hotel. The manger later that night charged us €10 saying that we had our friend in our room when he did not. All through the holiday the staff were rude. I would avoid this hotel at any cost.

Philip Wells

Friendly, clean. Quiet pool area. The building itself is a little tired - e.g. our AC leaked water on to the bedroom table. Self catering facilities were fairly basic, but adequate.

Carley Millard

If you are under 50 years old do not stay at this hotel. The staff are unbelievably rude, we walked in as a group of 26-27 year olds and had ‘rules’ barked at us from the minute that we entered the building, the manager talked to us like we were children and it made me want to get my money back and leave right on the spot. The staff have all got some sort of chip on their shoulder apart from 1 man who works behind the bar, we didn’t have fresh bedding or towels for the whole week that we were there, we had to pay a €100 deposit on each room when we checked in and then they had the nerve to charge us €7 for a towel when we were leaving because it had makeup on it. You’ve got to pay an extra €7 per night for air conditioning. The rooms are so old and dated and are just falling apart, honestly the cheek of the staff and the state of the hotel I’m surprised they get any custom at all. The only thing is it’s cheap and it’s right on the strip but still not worth it. Go somewhere else.

Ajla Sivic

Great location, great pool Very poor service extremely rude hotel manager! The rooms are alright and the cleaning staff is very friendly

Constancia Mullen

Hotel is dated, the air con was not working it was 36 degrees outside can you imagine inside. Beds are two singles pushed together, not good when you are hubby and wife, can't come together as you fall through the middle. The food is repetitive everyday (no taste). Drinks are good value £1 to £2 euros. Everything is walking distance which is good. Next time different hotel.

Mairead Evans

Location is fab. Staff are nice.... No fridge had to ask for one. No kettle as we are bed and breakfast. Room out dated. Beds are 2 single pushed together that comes apart at night !! No fresh snacks throughout the day like other all-inclusive hotels. Hotel is definitely not a 4 everyone we have spoken too are saying the same 2 star. The hotel replies the negative comments and has not done anything we can see of. Won't be returning and should say 4 star but reviews given it a 2

Mickey Jo

Just stayed here for 4 nights. Yes it's a little bit dated but my room was spotless and very comfortable. Staff were lovely and helpful. Close to Charco which is ideal for me. Liked it enough that we have now cancelled our hotel in October for Puerto and booked here instead. Only complaint is because it has an all inclusive option the pool area was very busy and I couldn't get a sunbed in 4 days. But seems to be wasted space where the mini golf area is...maybe change that and put sunbeds instead

Wimon Sade

After reading all the reviews we thought we were in for a week of hell but wow we were pleasantly surprised. On arrival the receptionist was so friendly and polite, told us where we could find all the bars and restaurants as we arrived at 10pm. The room is slightly dated but we were expecting this as it’s an old hotel, we’ve been to many 3 stars and wasn’t expecting it to be a palace for the money. Our room 2322 was clean and spacious, had a small fridge, large balcony and aircon. The aircon does work but it’s not the best, it takes the room temperature down a few degrees and moved the air around at least. The room was cleaned every day, had fresh towels and beds made. The food at the hotel was a lot better than we expected, there was plenty of choice and lots of it. Some days were similar but we didn’t mind as we do like to eat out and support the local restaurants too. The drinks were in proper glasses and the barman gave good measures, you got full pints which is unlike most places we’ve stayed. The pool bar drinks were served in small plastics cups which personally I thought were too small and I had to keep getting up to get more. The coffee at the bar and pool bar is great if you’re into your coffee. The pool area is big enough and we could always find a couple of loungers to sun bathe on. Sunbathing on the roof was great, the views are spectacular! The location is perfect, just up the hill 5 minutes walk away from the town. The staff are all very friendly and go out there way to help you with your needs, wether it’s a special drink or dietary request. Overall HC Magec exceeded our expectations and I would recommend it to anyone that is familiar with this sort of budget 3/4 star holidaying. Thanks to all the staff who made my visit memorable.

Just Testing

Good price/quality ration. There was one small cockroach in the room but thats not too bad. Nice pool, views and gym on the roof. Friendly staff

Georgi Paraskov

This is the worst hotel in Tenerife. We stayed here for two weeks. Every room is full with large cockroaches, rats and bed bugs. People have sex in the pool . The whole hotel is unhygienic. In the food there are also bugs and rotten.The water in the toilet doesn’t flush properly. The sheets on the bed never get changed and they are stained.The staff are very mean, unprofessional and disrespectful .On the last day they stole my documents, electronics and money.. They didn’t take us seriously after many complaints. On front door there is a sticker which says that there are cameras but there aren’t any. I do not recommend this hotel!

Anastasia

Initially, I liked this apartment, it was very clean and inexpensive. The location is fine, you can also buy a bottle of water and a kitchen kit at the reception. But then I got severely bitten by bed bugs (chinches) in room 408. They transferred me to another room, but feels like I got new bites this night as well, so I’m not sure if this room is all also interested. Bed bugs are easy to spread, they can play eggs in your luggage and hutch in 5-12 days. The workers really tried to help though, they offered free luggage cleaning and laundry.

Mateen Rouhafshari

We stayed for a week. The room was clean and food was freshly cooked everyday. Staff were friendly and helpful with all enquiries. Location was great and easy to get every where.

Annamaria Lloyd

Great location. Loved the reception staff and the cleaners. Rooms were more than adequate. The beds were a little on the bard side, the rooms could do with updating. Having said that, we'd return for sure. We used it as a base and it was good. Aircon didn't work properly as it was more like a fan, didn't affect us too much as it wasn't that hit when we were there, however in the hotter months it would be a big deal. The rooms are cleaned every day and the towels renewed every other day. Pool is great. Cannot comment on the food as we didn't eat there. We like to do our own breakfasts. But as I said. We'd return there again.

Joana Peixes

The hotel is very well located, near restaurants and a mall, but if you have a car is really difficult to park near to the hotel. The spaces could be cleaner and the bathrooms need to fixed. Overall the pool is really nice, and the staff is really amazing. 👌

Teodora Nestorova

We had the best time in Mallorca this August, the staff were so friendly and helpful. Amazing views from our room, plenty of freshly made meals for breakfast and dinner. Rooms were cleaned every day, housekeepers with smile on their face. Staff on the reception Amazing 👏 great people full of joy and love ❤️ We couldn't ask for more. Definitely going back to JS Horitzo, highly recommended by me and my family.

Kristian Hacklebery

Our vacation with friends was perfect in this hotel. The only problem was the slow WiFi but we wasn't there for playing with our phones!😁 The room was always clean, great breakfast and a beautiful sea view. Thanks! -Room number 018

Luca Vitali

An incredibly located hotel with an amazing sea view. The room was decent and clean and the staff very friendly. Definitely recommend 👌🏼

FlapperGirl Shabbychic

Spent a week here and it was fantastic. The location is exceptional right on the beach. The room was basic but clean. The water was very hot but once adjusted it was fine. The entertainment was brilliant enjoyed it had a great laugh. The pool was great. So relaxing. The breakfast was good. Would recommend.

Nathalie Kempka

Staff was awesome- friendly, funny and always involved the kids and helpful especially the bar and waiter staff, rest was far away from it. Cleaning was only one the surface, if not less, rooms/furniture, bedsheets, towels etc old, damaged and dirty. Room was supposed to have seaview and we got view of an alley and also no fridge like it said we should have one Dinner was often cold and tasteless, barely any vegetarian/vegan options- Dinner was a bit better than breakfast. Pool is not on site but a minute walk away, 1 pool for 3 hotels.

Izzy Izzy

This hotel was just perfect for us.. lovely pool area, staff are excellent and nothing seemed to be a problem.. we had to leave at 5 am for our flight, so we would miss breakfast.. they made a lovely packed breakfast, 2 filled morning rolls and fruit juice, and thoughtfully put in bottled water. It had been extremely hot, so this was a very kind thing to do.. We were extremely grateful. Thank you for a lovely stay. We can't wait to return ... the hotel has the most wonderful views.. and short walking distance to village .. 😃

Pip A

A good, clean, attractive, basic hotel with the added bonuses of a small swimming pool and free parking. Nicely located just across the river from Silves town centre, with a view of the castle and in this case ideal for the Silves beer festival. Rooms fair size, reasonably well appointed although beds a little hard. Bathroom modern with very good shower, supplied toiletries very basic. Hotel is quite noisy overnight despite the quiet location, lots of movement from early hours amplified by thin walls, no insulation and tiled floors, barking dogs outside etc. Take earplugs. Breakfast buffet selection OK and plentiful other than watery juices and machine coffee. (For the price paid) a very good hotel.

Vali

Our room was full of ants so we requested another room, a few hours after our check-in. The staff told us the entire hotel is full of ants anyway. I was surprised to hear they were ok to operate the hotel and still accepts guests under these conditions. They offered 3 other rooms to view, but all of them had ants. We requested a full refund so we can find another hotel quickly. They declined and took the first night out of the payment, so they refunded only 1/3 out of the total. Considering we were there for only 2 hours, I would consider this as a bad practice against customers. Cannot reccomend this location.

Zonia Prinsloo

Rooms are extremely old, pool is small, very bad experience. People drinking hard liquor at pool. Felt uncomfortable with small kids. Would not recommend at all. Wish I could have canceled booking.

Geoffrey Bonnefoy

Good hotel in Silves, close to the city center with a nice swimming pool and a stunning view over the castel. Rooms are a little bit old-fashioned, but comfortable for a couple of days.

Craig Ashford

Spent a week with my wife and a couple of friends. From the moment we arrived we were well looked after. Fizz on arrival is a nice touch. Nice room with a view and a 30 second walk to the pool. All the bar and restaurant staff were really pleasant and couldn't do enough to help. There is plenty of food to choose from. From the buffet to all the other restaurants. We had one problem and that was noise in the early morning with staff clearing up after the night before. However a nice bottle of fizz was left for us as an apology. Its the little things that count. Would I stay again?? Absolutely. Looking forward to booking our next stay. Thanks a lot

Phill Higgins

Amazing hotel only let down by some of the staff and the food. 90% of the staff are amazing, unfortunately some let the side down. Waiting 20 minutes for a drink and being asked what we wanted at the steak restaurant once we had been sat down. Then asking for a beer and the waiter saying "a what"!! As for the food there is a large selection, but a lot of it is warm, some are freshly made but nobody there half the time to make them. Also if you want potatoes with your meal you can have fries, everyday. Nothing else. As for rooms brilliant, swimming pools brilliant, guest services brilliant, location brilliant. Just the small things need fixing. Oh and the smell in the Sports bar of mold isn't pleasant. But these can all be sorted with training and cleaning.

trevor pye

This is by far the best hotel we have stayed in ever. We had the best time ever. The staff are fabulous and friendly. Food excellent in all the restaurants. The room was ground floor overlooking the pool. A proper 5 star hotel . Highly recommended .

Robertson

Took my Mum here for 2 weeks and absolutely loved it. The hotel is beautiful and the location is fab, a 15 minute drive from the airport and only a 10 minute walk to the marina. The staff really make this place special, they are all so professional and friendly and go out of their way for you. Big shout out to Simone at the pool area amazing at her job and so kind and helpful. Went out of her way to help everyone and always with a lovely smile. The food is great too and it’s such a relaxing place to be. I will definitely be back and can’t recommend it highly enough. A big thank you to all the staff at the hotel for being so awesome and making our stay so enjoyable. We didn’t want to leave!

Dimitri

I don't understand how this hotel is getting such a high score. It's an old hotel that is fixed here and there. Most of the rooms are old, dirty and full of insects. Yes they try to do something about it when you complain, but they can't. The food is very poor for a 5 star hotel. The pool beds are damaged and the good spots are always occupied. Yes people here really lay their towels at 7 in the morning.

Ondrej Stodola

I recently stayed at an exceptional hotel that surpassed my expectations in every way. The environment was impeccably clean, creating a refreshing and inviting atmosphere. The animator team was simply fantastic, keeping guests entertained throughout their stay. The food was delicious, offering a variety of delectable options, and the accommodations were comfortable and well-appointed. This hotel truly went above and beyond to provide a remarkable experience. Highly recommended!

Tereza Panama

We were here together with my boyfriend and we enjoyed it so much! the food was tasty, a lot of choices with meat, vegetable and deserts. Room was clean and big enough for a bigger family. Employees were nice and friendly. We had the best time with animation team, they were able to entertain everybody, a lot of different activities and evening shows! We will definitely come back soon!

Jimhansen3000

Awesome own coral reef at the hotel door with amazing fish, turtles, sea rays, etc. It is a bay so weather independent. Great room and excellent food variety! On top of all, awesome animation team with daily programs (stretching, volleyball, soap parties, Kids Disco, night parties) and daily evening shows making ur stay very entertaining. We visited this hotel already for the second time and we will definitely visit again.

Wolfgang Schabbel

you get what you pay for...or sometimes not If you don't care about hygiene, visit this resort. You can expect unwashed plastic cups, dirty and sticky tables, filthy air conditioning, birds sitting in the food, staff not washing their hands after using the toilet and many other messes.

Karel Plachý (kápečko)

A slightly older hotel with a few rusty spots here and there. But it's no big deal, the place is cosy and clean, what else could you need? What this place excels at on the other hand is a super friendly and helpful staff who go above and beyond what you'd normally expect. They really made my stay worth every penny. Special shout-out to Salma and Mohamed, love you guys!