Summer 2025 Holiday Deals

3.6

Google reviews (1713)

Liis T.

I stayed at the hotel for two weeks and felt very good during my stay. The hotel is clean, and the cleanliness of the rooms is well maintained. The staff is very friendly, helpful, and accommodating. The food was good — I didn’t get tired of it over the two weeks, as the menu changed slightly every day. A pleasant surprise was the offer of drinks with meals, including beer and wine (I didn’t have an all-inclusive package). The location is excellent — the beach is nearby, as well as shops, and there is parking next to the hotel. If I were to suggest anything, it would definitely be to modernize the hotel and perhaps add more greenery (plants). I definitely recommend this hotel; the price-quality ratio is spot on, and I highly appreciate the hotel staff.

Lucie Andrews

Lovely clean hotel. Rooms immaculate, lovely friendly staff. First time in Tenerife, we love quiet places and this fit the bill. Some shops nearby nice walks mostly uphill. Buffet changed regularly, all inclusive. Enjoyed our stay

Hannah Desmond

The hotel is fine, a little shabby as mentioned by some other reviewers and doesn’t have the comfiest beds/bedding, although the sofa was great! The food was fine on the whole – some days better than others but there was a decent selection most of the time. The pool area was a bit cramped and the music wasn’t my vibe so I spent most of my sunbathing time in the solarium which was really quiet and has lovely views. The staff are really nice at the hotel, they work very hard and are very friendly. It was all very clean. Overall, I’d recommend it for an affordable holiday in West Tenerife.

vanessa _vk_

TALIA made my experience extremely welcomed. Always helpful and mega friendly. Positive with a smile 😊 thankyou !!! Hotel ain’t the best at all. Nothing is working hair dryer and the door is keep locking . we have to run up and down the stairs. Staff try fixing it but keep breaking and it’s very stressful. 30 degrees outside and air conditioning ain’t working!!! Madness out here !!! Almost melted!!! I’ve a health condition too which does not make it Easter . My body feel very unwell and I can’t breathe at nightt. as it’s very very hot

Sharon DICKINSON

All staff are very friendly, big spacious rooms and a lovely location, working air con.. Lovely food with lots of choice. The coffee and juice machine is powdered they need fresh if rated 4 star. The red wine is very harsh.

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4.0

Google reviews (1452)

Nat Mck

It was everything I wanted for our first family holiday abroad, amazing views from the 8th floor, you could see the beach and the harbour, newly decorated rooms, reasonable food, nice drinks, the staff not overly friendly but not rude. So close to the beach and quite central to everything we needed. The pool was the only downside quite small and freezing cold but we would definitely return!

Sally-Marie Smith

Had a really lovely stay here as a solo guest. Rooms are basic but clean and are cleaned every day. Food was good, plenty of vegetarian options. Didn't use the pools as I prefer the beach which is about 3 minutes walk away. Staff all lovely and friendly. As a person on my own I felt very comfortable and safe. Free bookable shower room for if you have a later flight. I would most definitely stay again. Bar area was great, lots of space.

Anna Beszterda

The worst hotel I have stayed at so far. The only good thing about it is the location as it's quite close to the beach and the main center. The worst decision was getting all inclusive at this hotel. The restaurant is very dirty and the glasses have never been washed properly with juice bits stuck to them. The staff at the restaurant is very rude and will hit you with the trolley if you are in their way. We were looking for a place to sit and were forced out by a lady with the trolley because we were in her way. Another customer was pouring his drink when another another waitress hit him with the trolley cus he was in her way at the time. Many of the foods are reheated from frozen, some others are expired which unfortunately resulted in us getting sick for 2 days. All rooms are very dirty with holes patched up (or not), AC that's never been cleaned before, towels that you will be too scared to touch (see photos). Also, you may want to consider bringing your own extension lead or have €10 spare for a deposit to get one from the hotel as there is only one socket in the room to which the TV is connected. I don't think the curtains in the rooms have ever been washed, neither has the shower. When eating at the hotel make sure to double check your plates as well, as many of them have got dried food leftovers stuck to them. I have never thought that I'll be wishing to go home on holidays and that I'll have to be spending so much money on food elsewhere while paying for all inclusive at the hotel but unfortunately we did not have any choice. Also, be prepared to walk up the stairs to your room every day as there is only one small lift (the second one has been out of order for months now) which can only take up to 4 people at a time and there are 9 floors in the hotel. We spent about 15 minutes waiting for an empty lift to arrive so that we can go down to the reception with our luggage to check out. Also be careful about the stairs as there are a few that are broken

Andy Hannibal

Some small language barriers but admittedly I speak no Spanish so to be expected. Had issues one night with the electricity cut out in my room for a couple hours and communication was tricky - all I could get was it may be fixed 'tomorrow' which was less than ideal, but as said it came back on after an hour or two so good result to a tricky situation. Food was good. Not excellent but tasty - I did repeatedly go towards the end of the meals when it was quieter but understandably they had fairly consistently run out of a small number things by that point. Service and entertainment was top notch - no children for me, but plenty of things to do through the day including archery, rifle shooting, karaoke, some live musicians in the evening, alongside bingo and raffles. Overall I thoroughly enjoyed myself and relaxed as intended. Would recommend for a nice slow paced relaxing holiday.

TJ

Room was very small unfortunately. The hotel staff were very friendly, and the catering staff, were faultless.. Food was nice, and always fresh and hot... The pool isn't as big as it looks on the picture, entertainment was good. And a good choice of alcohol drinks at the bar.. The snack bar, was how you expect it to be. Again fresh and hot. And the bar staff are very friendly and helpful... First time visiting Alcudia.. The beach was very clean. And everything is on the flat. Nice boutiques, bit pricey, and standard gift shops...

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4.2

Google reviews (4153)

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

Venelin Tonev

I visited the hotel for one week with the family. The events for the kids are amazing. The animators are top professionals. I recommend however taking some ear plugs for the children disco. It is definitely loud even for adults. I personally enjoyed the Dart tournaments twice a day. A great trainer there, had a lot of fun.

Olivia Bennett

can't complain on this one, cheap as chips! food is very samesy everyday (just make sure you get the food at the time they serve it otherwise it gets cold and stale) outdoor pools are closed but the beach is lovely and chill and the indoor pool is great. alcohol is very good and the soft drinks taste spot on! room is stunning but a slight smell in the toilet (which will get masked after a nice shower) staff are lovely, food is ok, hotel lobby is a great place to get drunk! can't rate it a 5 star but it gets 4 star in my books!! also plenty of designer bags and perfume etc 😉

Mila Beazley

Very disappointed 😞!! Dirty cats every where .. spoiled our Christmas treat !! No way this place is a 5⭐️ the rooms are dirty all damp we suffered with the cough and chest this 5 days on our visit ! the restaurant is full of cats walking everywhere all around the chairs and tables ( webpage says no animal friendly)and the night we arrived we left our cases in the lobby while we went for a drink one of the cats piss all over one of my cases all the clothes stunk very bad. rooms and toilets are mouldy. Indoor pool very disgusting 🫣 0 clean rate . Drinks at the bar are so cheap . Also no much entertainment as was christmas week and the place was busy .. the only good think was the massage treatment 😌.. but the rest very dissatisfied.. and poor 😢 PLEASE don't waist your money !!

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3.8

Google reviews (4105)

Jay Clinton

All-rounder hotel. Marked as a 4 star and would borderline agree. The main lobby is modern and inviting, staff on the desk 24/7 with security patrolling through the night. Rooms have been updated somewhat recently though some are showing age. By no means is this below standard. Rooms have a balcony with tables and chairs. Inside of the rooms have fridges, small tv and plenty storage space. The hallways and lobbies do seem outdated in comparison to the rest of the hotel Bathroom get very steamy very quickly with inadequate ventilation, left all surfaces sticky/damp. Had breakfast included with stay, buffet style serving but lacking compared to local restaurants which also serve breakfast. Our group (5 adults) split into a room with two single beds and a “family room” which turned out to be two doubles pushed together. When we asked if we could swap as this was not explained prior to booking (photos showed two beds and a sofa, love holidays) no alternative was offered and staff weren’t interested when asked. Hotel features 2 pools (indoor and outdoor) Outdoor pool is moderately sized with an area exclusive for kids in the main pool. Plenty sun loungers available within the hotel grounds, two outside bars also on site. Good hotel on the cheap, there will be better hotels if luxury is the aim of the holiday.

Tina Whitmore

Lovely hotel. Quite a walk up the hill every time we went to the strip. But.. would rather be away from the noise. The hotel was full of hen dos and stag dos but… to be honest.. no probs .. the breakfast typical usual bacon eggs or continental.. but there is microwaves to use if you like to heat your food.. we do.. would recommend this hotel. Cheap cheerful staff amazing. Benidorm . We have seen all your sights now. But if you’re coming .. enjoy

Ruby Gilmour

It was beautiful here!! Great staff, they were very helpful. Free bus to and from the beach, and everything is about a 10-20 minute walk! When you check out they have an area to put your suitcases in so you don’t have to carry them around. And wow the gift shop near it!! It’s beautiful their rings are beautiful and greatly priced!! I’m so pleased with this hotel. As my first time abroad I had the best time. Better than expected we would definitely go again!! Thank you for giving us such a great time!!

Sharon

I would not recommend this hotel we are still here nothing but hens stags no enjoyment around the pool which is actually in a very good place for the sun the usual drinking all day loud and making you feel uneasy. No umbrellas only in one spot hoged by hens who seem to go back to bed. The bus that's provided to take you down to the beach and main area go's on siesta from 2 to 5 So your stuck unless you get a taxi or climb Mount everest back up. Such a pity because the staff lovely. Such a lovely location but never said when we were booking that they take hens and stags because I would not have stayed here.

Leanne Angel

We had a lovely weeks stay here, in a standard room bed and breakfast. Hotel is lovely staff very nice and helpful. Breakfast is your typical Spanish options but we managed to enjoy it something there for everyone. The oat and chocolate chip cookies were delicious. We didn't have the weather to enjoy the pool but the area looked very nice. We had food from the pool bar on our last day, if you have the combo meal choices I think they were very good value for money and the pizza was so good. We were out in the evenings so didn't check out the entertainment but the hall always seemed really busy. We did have a very annoying neighbour who was very noisy when returning to their room and shouting out on balcony, the hotel dealt with it very good and c9ukdnt apologise enough to us even though it wasnt their fault. Rooms cleaned daily beds made and fresh towels left, even though I had hung up the ones we used after a quick shower they still left fresh. I enjoyed my stay here, only thing was the walk up the hill, we had bad weather so wasnt pleasent in the rain. The hotel do put on a shuttle bus but we didnt use it but it is handy if your not able to walk up and down the hill.

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3.9

Google reviews (2306)

Anderson melo

Deeply Disappointed – I Won’t Be Returning I had high hopes when booking Sol Palmanova, but unfortunately, my experience was far from what I expected. While the hotel has the potential to offer a great stay, several aspects were disappointing. Reception – Language Barrier Some staff members do not speak English, which is surprising for a hotel in a major tourist destination. While I tried to be understanding, communication should not be a struggle in a place that caters to international guests. Rooms – Housekeeping Issues Housekeeping services were inconsistent. Rooms were not cleaned properly, and basic standards of hygiene were not met. All-Inclusive – Misleading Concept The all-inclusive package ends at 11 PM, including both food and alcoholic drinks. This is a crucial detail that should be clearly stated before guests make a booking. It feels misleading and restrictive compared to other all-inclusive resorts. Drinks – Plastic Cups & Long Waits For a hotel of this size and standard, serving drinks in plastic cups is unacceptable. Even more frustrating, the bar was constantly overcrowded, often with just one person serving dozens of guests. The wait times were long and the service felt chaotic and disorganized. Food – Bland & Lacking Local Flavor The food selection was uninspired, heavily influenced by fast-food-style American cuisine. Protein options were limited, and everything lacked seasoning. I had to add salt to nearly every dish. In a destination known for its rich Mediterranean flavors, I expected much more local identity in the menu. Final Verdict I genuinely hope this feedback is taken as constructive criticism to improve the hotel’s standards. However, as it stands, I cannot recommend Sol Palmanova and will not be returning.

Charlotte Lancaster

Pros: ENTERTAINMENT STAFF AND ACTIVITIES! Closeness to restaurants, beaches, transport and waterparks and other activities etc. Cons: Food could be better, better communication with travel agents to let us know we weren't in the hotel we booked. An option for no white towels and bedding (but that's just a me thing, I think) We weren't in the hotel we booked but that wasn't too bad, just slightly disappointing as most of the pools were closed apart from one, which was quite small. The hotel was clean, although I still don't understand why we have white bedding and towels, it begs to get dirty... Luckily, I brought my own towels and that was fine. The lifts were a bit of a tight squeeze for the amount of people who were staying at the hotel. The food was good but not enough options for kiddies and vegetarians/vegans (except salad...) Because we were in the sister hotel, Sol 2, we didn't have access to the gym, other pools, and the snack bar wasn't open either. The hotel is a short walk to the beach and local shops and restaurants and it's all flat, so it's good for people who aren't good on their feet. Katmandu Theme Park and Golf Fantasia are a walkable distance away. Western Waterpark and Marineland are short bus rides away. NOTE: If you want a shortcut, go out the back gate by the pool and pingpong table (you'll need your room keycard to get back in) and it brings you out by the shops and restaurants (a bit creepy at night, so don't go alone) What made our stay was the entertainment staff. They were great with the kiddies at kids club and had a range of different activities all day long, from young children activities (up to 4 years) to slightly older children activities (5-12 years). They had adult activities throughout the day which were a lot of fun and silly, they were a great way to make new friends. I especially liked darts, 1 min to win, yoga, corn hole, sjoelen and jenga. Evening entertainment was amazing too! They had mini disco for the little ones and then from 9:15pm each night they had either live music, dancers, magicians and comedians: we had the whole package. They also had an adults disco most nights where you can request a song and have a dance! The entertainment staff even taught us some Spanish dances too! It was incredible! I cannot thank Jack, Alex and the other members of the entertainment team (interns included) for making our stay so memorable. They are so friendly and genuine. They have a way of getting you out of your comfort zone without being too pushy. They are a credit to the hotel and I don't think the hotel would survive without them! 10/10 for entertainment.

AJR

All round great good value hotel. Food wasn’t amazing but for the price you can expect it. Beds not the comfiest, not the worst tho. All the staff I dealt with throughout the stay were great, we ended up running into our bartenders in a local club, great guys! Would come again for a long weekend.

Kim Kaur

I stayed in this hotel in Oct 2024. We booked via On the Beach which was very easy. We reached the airport pretty late but then were delayed by transfers. We got to the hotel around 3:30am. There are 2 hotels next to each other, part of the same company. Once we arrived, we were told we're in the other hotel. Not great as our booking said one thing but we were told another, plus not ideal at that time when we had already travelled 10 hours! The receptionist was nice, pleasant and got us into our rooms fairly quickly. Once we got into the room, we found 2 single beds! Firstly, we had booked a double room, secondly we sent an email in advance requesting a double bed and a confirmation was sent back! We headed down to reception to find out and see if we could have the room we booked. We were told, we're fully booked right now and please come to reception at 9am to sort this out. At it was now 4am in the morning, we didn't want to unpack as it was pointless. At 9am in the morning the reception team said they know nothing about this and couldn't help. This was extremely disheartening as we were told something else. We then tried again later that day and the receptionist told us that they could sort something out - which was to push the beds together and place a double mattress over it. We accepted, it was better than nothing. They told us to wait in the bedroom and somebody would come up and sort it. Nobody came into the room, we actually repeated the above process for 3 days till someone came and sorted the bed out. The housekeeping staff were nice, although they didn't speak English, you could tell they were kind and accommodating. On our last day, we checked out and went into another hotel. When packing, I come to realise that 2 pairs of my shoes were missing! I reported it to reception but they didn't care. I then sent an email after a day, but nothing. I decided to go back to the hotel and ask again, they were extremely rude and said no. The staff in hotel 1 are much friendlier and helpful - even when we had issues with our flight, hotel 2 were not helpful and dismissive! All we needed was access to a computer, where hotel 2 should've said - there is a PC in hotel 1, they didn't! The food was great some days and others it was like left overs. We actually dined out a lot more and felt like the all inclusive experience was a waste. Chefs coughing and sneezing, not enough variety for vegetarians or vegans. The entertainment staff were absolutely amazing, always happy and mixing with the guests. The entertainment was decent, nothing really stood out or kept us in the hotel. They accommodated children more. They have a nice pool area, busy and entertaining. It's also in a nice area, great walking distance to the main street and beach. I spent a lot of time near the bar as the layout is nice. I found flies/insects in my drinks on 3 occasions and reported it back to the bar. Another lady that I became friends with told me that they were giving her dirty glasses - disgusting! Would I go back? No

Karolina Sasnauskaite

Very pleased with the location, beach is just a few steps away for a walk or going to a few local gift shops, food is great and had an option for everyone, reception staff very friendly and helpful, room cleaniness was superb in the begining but throughout the stay every day had new towels and the bed was always made, but one slight issue that the floor wasnt hoovered or sweeped for any of the days. But still very happy with the stay, bar staff are worderful and cheerful, everyone is always smiling and welcoming.

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4.2

Google reviews (3266)

00vavav00

The taste of the hot food at the late-night buffet was actually quite good, but unfortunately, it was barely warm. My room was ok cleaned, but my bathroom was not, hairs in the Toilet, water and shampoo traces everywhere are enough evidence that there was not much time spend in cleaning! However, the service at the reception was poor. The staff member was chatting with some other guests while we had to wait. A simple “I’ll be with you shortly” would have been enough, but instead, he continued his small talk and left us waiting for several minutes. Not a big deal once, but it happened three times in a row, which made us feel unwelcome. The overall atmosphere of the hotel felt a bit uncomfortable, especially in the dining area. High ceilings and a lack of soundproofing made it very noisy—not really a place to enjoy what was otherwise good food. The fridge in my room wasn’t working, though the mattress was actually quite comfortable. The tea was over-brewed—something I’ve never experienced in Turkey, where tea is usually a highlight. There was also no sparkling water available in the dining area, which I’ve never seen in any other hotel here. Lastly, the room doors were poorly insulated, so noise from the hallway was noticeable. Conclusion: No major issues, but lots of small things that added up.

Ben Horner

The place to be for a pleasant holiday – you will always feel like a VIP. The rooms are spacious, very clean, and the beds are comfortable. Food services are outstanding: you have breakfast, late breakfast, lunch, dinner, a night buffet, and also the option to choose between a Turkish, Italian, or seafood à la carte restaurant. There are many free activities such as sauna, steam bath, indoor pool, table tennis, aerobics and gymnastics, fitness center, beach volleyball, darts, water polo, aqua gym, and tennis. For kids, there is also a mini club. Evening entertainment and live shows are well-organized and fun – there’s something for every taste. The spa center offers many services to help you relax and unwind – try a Hammam and massage, and you will feel reborn. The beautifully maintained gardens and pool areas create a truly relaxing atmosphere. The staff is incredibly friendly, helpful, and professional. From check-in to check-out, you feel well taken care of. Hygiene standards are high throughout the hotel, which made us feel safe and comfortable at all times. The hotel is perfectly located – close to the beach with beautiful views and easy access to nearby attractions and shopping areas. Highly recommended for families, couples, or solo travelers looking for both relaxation and fun.

Lakshan W

2 star hotel. This is a very cheap resort, and it shows — starting from the poorly trained staff to the low-quality food and lackluster entertainment. Staff have little to no training in hospitality; when I asked for an espresso from a proper machine, the girl told me it was broken. Later, I found out she simply didn’t know how to use it. The food is extremely low quality. The meats are practically the same every day, and the dishes are poorly prepared. Desserts all taste identical with no variety. Lunch at the pool bar is somewhat acceptable but repetitive and uninspired day after day. Entertainment is almost non-existent. If you're bringing children, don't expect much — there's no proper kids club, the kids' disco is disorganized, and for adults, it’s usually just a game of bingo in the evening. The animation team barely interacts with guests; unlike most Turkish resorts where the animation teams are lively and engaging, here they seem to just rush around pretending to be busy, with no real energy. If you're on a tight budget, you might consider staying here, but lower your expectations significantly. There are far better hotels to choose from. Don’t be fooled by outdated photos like I was.

Seema Sharma

We had a very nice time on our short stay at Wind Of Lara. The hotel staff were very nice and polite and always ready to help. Any issues we had they were dealt with straight away. The staff at the beach restaurant were excellent. We requested for a cheese and tomotoe pizza for the children and this was made straight away for us. Thank you to you all

Shardel Wiggins

I love this hotel, so welcoming the staff are amazing! The food is 10/10 the services is 10/10, I would recommend you to travel here such lovely vibes, always making sure costumers are happy. Bartenders were very polite and respectful

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4.4

Google reviews (4204)

Viktor Petrov

Perfect Family Getaway! We had an amazing stay! The family room was spacious, clean, and quiet, with comfy beds and a lovely view. The kids loved the indoor pool and play area, and the breakfast buffet had something for everyone. Staff were super friendly and helpful throughout. Highly recommended for families looking for a relaxing break!

erdal arikboga

Great Stay Overall – But Indoor Table Tennis Will Be Missed We recently stayed at Labranda Mares in Marmaris and had a lovely holiday. The location is stunning, the nature around the resort is beautiful, and the staff were friendly and attentive throughout our stay. One thing that stood out during our visit — and unfortunately left many families disappointed — was the removal of the indoor table tennis area. This space used to be a fun and engaging place where around 10-15 kids would gather daily. The children had even come up with a clever system to ensure everyone got a turn within 3-4 minutes, making it a great environment for social interaction and active play. Many families, including us, truly appreciated that safe and shaded indoor activity, especially during the hotter parts of the day. I personally raised this with the customer relations team, hoping for an alternative solution, but unfortunately, none was provided. Despite this, we still enjoyed our time at Labranda Mares and appreciate all the effort the team puts into making the resort a relaxing experience. We do hope management considers bringing back or replacing the indoor table tennis, as it really contributed to the family-friendly atmosphere this hotel is known for.

Armin Razavi

Great location, beautiful and relatively good price for the service. Staff were nice and friendly. Good food, but not great. Also entertainment could have been much better for adults. Generally we had a pleasant stay and we totally recommend it.

Ross Hanley

If HMP Strangeways did all inclusives... This place isn't 5 star. It's 3 at best. On arrival (and throughout the stay) there was a very faint but noticeable hint of a vomit smell in the main lobby. That wasn't a deal breaker in itself but it did serve to act as a foreboding sign of what was to come. The rooms and facilities are quite dated, which is fine, if you know to expect that. Our room had a wooden headboard for the bed nailed to the wall except it was 50% wider than the bed. Speaking of beds - brutal. I may as well have gone and slept on the hotel roof. It's a good thing there's plenty of cheap surgery on offer in Turkey because you'll need it after a week in one of those things. There was also a large stain on the wall just outside of our room that suggested one of the previous occupants had hurled up the wall at some point. Maybe that explained the smell in the lobby. The general service from the majority of the staff was pretty slow and for the most part, unenthusiastic and inattentive. There were some really good staff but they were the exception, not the rule. There was definitely strategies in place on the bars and ice cream stands to slow everything down to help manage consumption and therefore the bottom line. For example, one day it rained heavily all day and the pool bar was closed. Fair enough. However, the main lobby bar had an endless queue all day as a result, yet the secondary bar in the lobby area was not opened to help deal with demand. Meal times were an interesting affair - when we were there, the staff in the main restaurant looked like they weren't expecting the volume of people they were faced with. The rabbit was definitely caught in the headlights. More often than not we'd have to sit at a table that had recently been used and cleared but not reset, which meant having to wander around to find someone to find knives and forks and spoons. The food was average at best but there were some, quite nice, fresh salad bits. For the most part it was children's soft play vibe, all you can eat buffet style food, sweating in those metal serveries and accompanied by chips... Quantities of some of the food items was also kept quite controlled which then assisted in this slightly frantic feeling in the dining hall as people dashed around, wide eyed with panic, trying to grab the last slice of pizza. The grounds of the hotel and views of the Mediterranean were lovely and the one big redeeming feature of the complex was the easy access to the back exit, where a short walk would take you onto the coastal path towards Marmaris and to all the many bars and restaurants, where you could eat and drink properly. When you are looking at places to stay on your Turkish holiday and you're faced with this place and somewhere else down the road that's £500 more expensive for the week, do yourself a favor, don't make the same mistake i did, and just spend the money.

Gabriel Connor

Great hotel the staff are very friendly enjoyed the buffet and cocktails and the spa is amazing also has a gym and many restaurants and is a stone throw away from the sea. My room was nice and big but not glamorous

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3.6

Google reviews (3411)

Emma

Stayed in a superior double with a balcony view of the pool. It was modern and very clean. The pools looked clean but we didn't use them as they were too cold. Food was tasty and new choices daily. Drink choices for all inclusive were not the best so ended up paying for better ones. We were disappointed with the evening entertainment which was either bingo, karaoke, or singers. We opted for a night out in Costa Teguise and wish we had done it sooner. Reception and catering staff need to work on their customer service skills.

Stacey O'neill

Where to start - read the reviews beforehand, take with a pinch of salt as always, and judge for myself! We were advised before arrival that there were works going on, tbh, I had to search to see where. They are re-doing the ground floor rooms in one of the buildings, but we were completely unaware from pool area or anywhere else, as no noise or mess. Our room was in the other building, yet to be renovated. Personally I do not find the 'bamboo' furniture offensive, matter of taste I guess. The room itself was spacious, with plenty of wardrobe space and hangers. Cleaned daily (if required), nice little balcony, I did bring a travel kettle and extension lead having read other reviews. Also the remote for TV and safe needed new batteries, which would have no doubt been rectified had we informed reception. Really can't find any real fault with our room.We were All inclusive, which can be a little 'samey' but food was always plentiful, fresh and tasty, had mussels on 3 occasions which was a real treat, noticed fish a couple of days, but not for me. Breakfast was good, everything you could want, even proper sausages 😂. The restaurant staff are very attentive, always cleaning and clearing tables.Now to the drinks - they certainly don't skimp on the alcohol, my liver can confirm! If you want 'named' booze, it comes at an extra cost, but for me, local spirits were great, also as someone else mentioned, the daily cocktails were good 😋 Wasn't too sure about the 1 euro cup charge, before arriving, but what a fantastic idea, saves waste and people return the cups rather than leaving empties all over the place. So, in conclusion, if you are looking for a 5 star hotel (which would no doubt cost a LOT more) this is not for you, but if you want a good room, decent food and strong drinks at a very decent price, then this is the place for you!. The icing on the cake for me was that your AI bracelet wasn't whipped away at check out, as usually happens, nice touch 😊. I would not hesitate to return.Thank you for a great week. P.S. the pools were freezing, but what do expect in March?

Jessica Adams

Came for a 4 night break. Positives - room clean and freshly decorated. Plenty of sunbeds available. Quiet calm atmosphere. Handy shop on site that was reasonable prices. Not so Positives - pool was pretty small and freezing cold! Food was not great. Limited options and bland. Location was ok but 25 min walk to beach and bars etc. Hairdryer in room took forever to dry hair- should of really been updated with room. Need £20 deposit to borrow an iron. Also have to pay to use the safe in room and to use hotel beach towel. Not what I expect for all inclusive. Pool activities non existent. If the weather is cloudy which it was for us, there is very limited activities or places to be unless you leave hotel site. Sadly would not return here.

Cing

Decent Stay, But Avoid the Food We recently stayed at this hotel and had a generally pleasant experience. The reception staff, especially Jose, were very polite and helpful, which made check-in and any inquiries smooth. The hotel itself is clean, but it does feel outdated, and the photos online are heavily filtered—so don’t expect a luxurious look. That said, for a 3-star hotel, you get what you pay for. The bed was big and comfortable, which made for a good night’s sleep. Now, the biggest downside: the food. It was honestly awful—tasteless, overcooked, and not worth the all-inclusive option. You’re better off eating out, which is not only cheaper but also guarantees a decent meal. The only edible items were the fried eggs and bread rolls, and the coffee was just okay. Management should really CHECKED THE CHEF and taste the food if they want to attract more customers. Overall, if you’re looking for a budget-friendly stay with friendly staff, this place is fine—but skip the food and dine elsewhere.

Abigail

I will recommend this hotel if you want to spend a short time in all inclusive and hot country, it has all you need, food, sun, drinks and very close to the beach. The staff was very helpful and gave us a nice big room and ticked all the boxes for us, thanks to the receptionist team for that. The food could have been better as I wanted to try more Spanish dishes but overall it’s good, it had everything I needed. The only suggestion is that I would like them to include more variety of cocktails as they only offer one flavour a day, but I did try Fanta a tequila and was very nice too. Try to stay in the jacuzzi pool as was the warmest for the Feb season and we had a good time. Fantastic for short holidays and wanted some relax time, only advice that the waitress in the restaurant should smile more :)

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4.5

Google reviews (3093)

Liudmila Macarie

We’ve had the pleasure of staying at this hotel, and everything was excellent.From the moment we arrived, the service was outstanding — the staff were incredibly welcoming, attentive, and always ready to help with a smile. The food was delicious, with a wide variety of dishes that catered to every taste. Every meal felt fresh, beautifully presented, and full of flavor. Cleanliness throughout the hotel was also very good.Rooms, common areas, and facilities were always maintained which made our stay even more comfortable and relaxing. The beach was clean, well-maintained, and just steps away from our room. It offered the perfect setting for both relaxation and fun activities. The entertainment team did an amazing job creating a lively and joyful atmosphere.

Kinga Wilda-Fotografia

This was our first stay at this hotel and we were absolutely delighted! The entire resort is stunning, with beautiful surroundings and a great attention to detail that creates a wonderful atmosphere. The food was excellent, with an impressive variety of options. The seafood dinner, especially the shrimp, was simply fantastic. The staff were incredibly friendly and helpful, always ready to assist with anything we needed. Cleanliness was maintained at the highest level – our room was cleaned daily and always restocked with fresh water, Coca-Cola, and Sprite. The hotel is perfect for families with small children. The pools are heated and the water is very warm – ideal for kids. The foam party on Wednesday was an unforgettable experience! In the evenings, there were great animations starting with cartoons on a big screen, followed by interactive activities like dancing in different languages, games, and live performances, including belly dancing, Latin shows, and Egyptian-style acts. The beach was clean and well-maintained, with enough sunbeds for everyone. Although sunbeds by the pool were hard to find after 9 AM, the staff would happily bring more upon request. Another big plus was the excellent Wi-Fi connection throughout the hotel – even on the beach! We honestly couldn’t find a single downside. This was our first visit, and we are truly impressed. The whole resort is simply beautiful – a real treat for the eyes and soul. We highly recommend this hotel!

Adrianna Duleba

I have very fond memories of my stay at the hotel. The place was very nicely decorated. The reception and service were very nice, kind and helpful. If I had any problems they were always there to help. Beautiful and clean beach. The water in the pools was clean. The food was tasty and varied, I didn't find anything tasteless or indigestible during my entire stay. The food in the Chinese restaurant was delicious and we were very nicely welcomed. Mohamed 131 is good in his job. There were various interesting animations and games until noon and in the evening, so we didn't get bored. Wifi signal was good and stron in all hotel and on the beach. The gardens around were very well maintained. The rooms were cleaned very well every day. Delicious drinks in the main hotel bar. I will remember this hotel and all the wonderful people who work there and made sure that we didn't lack anything. Thanks to this we spent very nice time and vacations. Greetings from Poland and I think that we will see you soon :)

Dominika Potracka

the hotel is beautiful and very modern. the hotel service is at the highest level, always helpful. the food is also delicious and varied. every employee of the hotel is very well trained and helpful. there is also no shortage of attractions for children. the hotel's location is ideal - close to the sea and close to the airport. I highly recommend it to everyone!

Alina Petrescu

I don't have enough words to express how happy I am that we chose to stay in this hotel. The rooms are so clean and tidy, they are cleaned every day, the towels are changed daily, you have shower gel, shampoo, conditioner and even body cream (the stock is renewed daily) - the food: what can I say: every day there was something new and for all tastes. The pools: cleaned every evening. The staff is 5* honestly, such waiters, like here, I have not met anywhere, these people are really happy to see you, they smile but not fake, you feel that you are welcome ... and they love children ... they really are not indifferent to them!! even the chefs that make pasta and breakfast in the morning, the lady that makes pizza, the chefs that make burgers, the lady that takes care of the women's toilet - They are all wow!! thank you beautiful people for what you do, I really bow to you! 5*! and on this occasion, to those who come and visit Hurghada, I recommend you from the bottom of my heart to do the excursions with these wonderful people: Andrei and Larisa from "Egypt Gentleman Adventures". I guarantee that they will make your vacation even more beautiful. we were with them at Orange Bay - on the yacht, we were also on safari with them (God how good it was), we were also willing to go for a massage, sauna, body scrub, jacuzzi .... for 3 hours all through them except that it was already fully booked when we woke up to schedule, we also went to visit the dolphins through them... we also wanted to go with the parachute if the wind wasn't so strong... I guarantee that you won't regret it if you book with them. plus, all their tourists benefit from free medical assistance if needed (let's hope it isn't)! 5* and for you beautiful people, thank you for making our vacation more fun and amazing 🙏

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4.2

Google reviews (12428)

Heilinaz

Awesome hotel! If you come on time, there are loads of food options for everybody. I personally couldn’t try everything i wanted just because there were so many choices! The staff were amazing! The waiters were really fast and super nice to everyone, the cleaning staff was also super friendly and the room felt like a whole new place after the cleaning! There are loads of entertainment for kids. I also loved the themed restaurants! The Mexican one was really nice. The beaches were nice and had beautiful clear water as well as bars near them to have a drink. Overall experience 10/10, would definitely come back!

j reilly30

Overall, very good, but very very big. Lots of walking involved 😜 nice rooms (nothing fancy) but clean and tidy. Food was…alright actually 👍 drinks on the other hand no good, the cup size is that of a child’s drink, around 250ml beers served each time, beer and cocktails I thought certainly lacked quality. The pools are decent, so many of them and a few are heated. Always somewhere to sit aswell, plenty of sun loungers. No issues there. It has a beach but it’s not that sandy, it’s very hard, but we don’t really use the beaches in Egypt. Staff on a whole are very good, very friendly, a couple a bit iffy and seem to prioritise the blonde English women 🙄 the guys on reception I thought where damn rude. Almost like I was causing them an inconvenience checking in and out. However, let them be! We had a good time and the price we payed. £900 for a week for me and my oldest son I cannot complain. Would I go again? Yes, if I got a good deal. Is it worth much more? My opinion, no. We have visited a few hotels in Hurghada so have a good comparison.

Adam Sierawski

We had a truly unforgettable stay at Long Beach Resort in Hurghada with my wife. From the moment we arrived, we were impressed by the incredible hospitality. The staff worked tirelessly to ensure our comfort and always greeted us with a warm smile. Their kindness and dedication made us feel truly welcome every single day. There was one exception – a Front Office employee who seemed more serious than a U.S. border officer, which felt a bit out of place in such a friendly atmosphere. However, everyone else made up for it with their positive energy and professionalism. Our room was spotless and comfortable, the food was tasty with a great variety, and the entire resort area was beautifully maintained. One of the absolute highlights was the breathtaking coral reef just off the shore, full of vibrant, colorful fish – a true paradise for snorkelers. The best recommendation we can give is this: we’re already planning to come back next year!

Sandra Miszczuk

“Our stay at the hotel in Egypt is an unforgettable experience! The hotel had a fantastic location, right by the beach with a beautiful view of the Red Sea. The rooms were spacious and comfortable, and the service was very friendly, always ready to help with anything we needed. As for the food, it was absolutely delicious! Every day, a variety of dishes were served to satisfy every taste – from traditional Egyptian dishes to international specialties. Fresh fruits, aromatic spices, and delicious desserts made every meal a true feast. It’s also worth mentioning the all-inclusive option, which allowed us to enjoy a wide range of restaurants and bars throughout the day. The highlight of the hotel was definitely the animation team. Every day, they organized various activities – from morning exercises on the beach to pool games and evening shows that attracted large crowds. The animators were amazing – full of energy, always smiling, and ready to have fun. Thanks to them, every day at the hotel was filled with joy and laughter. Egypt turned out to be a perfect place for relaxation, but also for active leisure. The hotel, the food, the people, and the animators created an unforgettable atmosphere that we will remember for a long time.”

toni stoyanova

I can tell only good things about Long Beach Resort. People are awesome and hardworking. Staff everywhere is always looking for the comfort of guests. Beach is perfect, the rooms are big and clean, I really like the bathroom. Cleaning is every day. Food and drinks are good. Don't miss friendly camels on the beach :) Recommend the complex and would come back.

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4.1

Google reviews (974)

Pro Gamer

We had a really great Stay at the Hotel. The Food was very delicious, we had stunning Weather and all Personel was very kind. The Rooms were modern and very clean. Alot of different Ways to spend Time - like Basketball, Volleyball, Football, Minigolf, Sliding, Ping Pong. On Top of that there were always activities like dancing or playing Games.

Wayne Harper

We booked a maisonette back in August 2024 for this coming July for my 50th and our 20th year anniversary (we were married in Aghios Nikolaos) and really wanted to celebrate with our kids now 14, 16 and 18, we have made it back to Crete. So a real special holiday confirmation all reserved and paid for August 2024. Sunday past we are informed that the maisonette was double booked and our money was refunded. Really unsure why us refunded, and then on looking up availability we discover two maisonettes available but at £2000 more than we paid for and we paid a lot. Totally disgusting how greed clearly motivates this place

Aine Connellan

Had the best week here. A beautiful hotel in a fantastic location with a sea and mountain view. The food was delicious with plenty of choice and our 2 year old son loved playing in the pools. The restaurant staff are so friendly, the cleaners are amazing, our room was spotless every day and I loved the Jumbo club entertainment team, they were great fun! Thanks for having us, we hope to return again!

P C

Just returned from the Beautiful Island of Crete, having enjoyed the beautiful weather & the hospitality awarded by the locals to our Family, Grand Children & Us Oldies! We stayed in the Elounda Water Park Residence and this place certainly was the "glue" which pulled everything together we expected from the island and truly made the holiday the relaxing experience we hoped. Arriving in the dark, we were amazed at the Stunning views from our rooms in the morning - we never tired of that view. The rooms we were given were 1st rate, very clean & modern. Cleaned daily to the highest standards. All the staff of the Residence were very attentive & hard working making sure everything was to be the very best it could be. The pools, bars, restaurants, animation team were great. This place really did provide a personal, homely feel that is not generally evident in the large all-inclusive complexes. It was like you were part of their family. The town of Elounda was a wonderful place to spend time if you choose to wander out - lovely bars & eating places, beaches all you could want but not swamped with people - very chilled. Would We return to Elounda and the Elounda Water Park Residence ? - Try and stop us!!!!

Katalin Szabó

I don't usually listen to negative reviews and now it turns out that I'm doing it right. I read in some reviews that the entertainment team is very tuned in to the French, which we also experienced and I don't think it's good either. My son wanted to play in the water with the others several times and asked, but for some reason he was not invited. But fortunately, he didn't get bitter, so there was no problem and we didn't take the matter to heart. We had a fantastic week here. A wonderful view, great and varied food was really different every day, the staff was very kind. We really liked the lady in the shop (unfortunately, I don't know her name), she is always kind and smiling. My kids really enjoyed the slides and pools. We knew they had salt water in them, so we arrived prepared with goggles so it wasn't confusing. I was rather happy for that, because that way I didn't have to worry about normal water causing problems. Unfortunately, one of the slides injured my son's back, but after that he paid attention to only sliding on it while sitting down and it was no longer a problem. We were in room 118 and its location is really steep, but it was only difficult to get up the first two days, after that we walked up or took a taxi without any problems. Spinalonga is definitely not to be missed, even the children really enjoyed the historic place. Elounda cannot be called cheap, souvenirs and especially clothes are very expensive, but the restaurants are surprisingly cheap and cook excellently. Not sure if next year, but we will definitely come back here again with great pleasure.

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4.0

Google reviews (2933)

Worm

Not as bad as reviewers say. My experience here was somewhat decent. Most of the food was good, Waiters, shopkeepers and cleaners were nice. There was a nice selection of rooms with different characteristics and some great views. Very easy to get to the beach as all you really have to do is exit through the roadside entrance, cross the road, and walk to the beach. Pools were kept clean and i had a nice time here. Overall, It was decent, and i reccomend it if you like going to the beach and relaxing at the resort.

Joanne Welsh

Loved this hotel. There is nothing of note to complain about it. It was clean, and the room was fab with a beautiful view. Plenty of food to choose from, fresh pizzas were lovely. The swimming pool on the upper level from the bar was quiet, and we never struggled to find a sunbed!!! It catered for my mobility issues. All in all, it was a great holiday, and we will definitely return.

Caz Wilde

Booked this hotel is great, fantastic location in Morro Jable. We stayed 'all inclusive ' in double room. The hotel is clean, spacious, lots of facilities play area for young children. The restaurant food choice is great lots of fresh meat fish/seafood amazing, ice cream for kids too!! Drinks serve yourself or at the bar, a good selection. I would definitely recommend this hotel & stay again.

Arna Þorsteinsdóttir

Deeply Disappointed – Not What You Expect from a 4-Star Hotel We recently stayed at SBH for 3 weeks and unfortunately had a very disappointing experience, far below what we expected from a 4-star hotel. Our “sea view” room barely had a sliver of sea visible, and from day one we encountered a list of issues: a broken fan, faulty air conditioning, ants in the kitchen and in the bathroom, a constantly running toilet, and even a leak from the ceiling during heavy rain, causing water to pour into the room. The paint was peeling daily and maintenance was slow or nonexistent. We were shown another room that had the same poor condition, with a broken card holder, a cockroach, and a heavy, unpleasant smell. Despite reporting these issues multiple times, there was little urgency or concern from the staff. What made this experience worse was the complete lack of response to a formal email I sent to their customer service team while staying there. No follow-up, no apology, no acknowledgment—just silence. It’s shocking to experience such indifference, especially when you’ve paid for a 3-week all-inclusive stay at a 4 star resort. We’re incredibly disappointed and won’t be choosing SBH Hotels again. I hope management takes this feedback seriously—this is not the standard anyone should expect. The upside- SBH animation team is amazing and our kids loved their activities during the day.

Rouze Clap

I had an amazing stay at the SBH Maxorata Resort! The food was absolutely delicious, and the hotel itself is massive, offering plenty of space and comfort. What really stood out to us, though, was the entertainment program. We especially want to highlight the animator, Odil, who made our days and evenings incredibly enjoyable and memorable. Her positive energy, enthusiasm, and outstanding customer service skills were truly remarkable. She’s an amazing animator, and thanks to her and the entertainment program, we were always engaged and entertained. Highly recommend this hotel for anyone looking for a great experience!

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4.1

Google reviews (3294)

Lita Litukas

Not worth 5* max 3* Food options so and so (could be more fruits) Rooms asking renovation From AC going out water (we asked several times to fix it, but they just washed floor and that’s it). Cleaning service very poor, our room was cleaned after 17 o’clock when we usually back from the beach to rest before dinner we had to wait 30 minutes outside 😠 Hotel service +/- ok, few guys were not happy to work there seems they are doing things just because they have to ( no motivation at all ). We asked to change our room but it wasn’t changed due to high occupancy. Aquapark not working, if you like to have fun in pools double check it before booking it’s already open or not. There are shuttle buses to the beach (Terrazzina) free of charge for hotel guests or other Palma Beach (2$). Terrazzina was ok for us, just sometimes we had to wait for place or towels. In the bar only water or some coloured drinks like sprite with syrup or cola. Food only burger with few vegetables and meat inside + fries. But you can order food or drinks like smoothies (very tasty mango and strawberry smoothies for just 2-3€) from Terrazzina bar. We would not come back again.

Humaira Khan

Upon arriving at the hotel, everything was perfect. I was greeted by the staff and promptly shown to my room. Special mention goes to Abdul Hamid, the cleaning staff who was on stand by and made us feel comfortable at all times. Any requests we had was fulfilled without any issues by Abdul. Really warm and kind and went above and beyond to make sure all our needs were met. Would book again.

Keith

1st trip to Egypt, lovely hotel, although dated in places, could do with a freshen up. The staff in the Massage & Spa are brilliant. 3 treatments and I'm feeling on top form. Thank you. Shout out to the member of staff who looked after our room( 1212) WONDERFUL Spotlessly clean every day. Thanks so much to reception staff that organised Flowers And birthday celebrations for my wife. She loved them Thank you for a wonderful fantastic holiday,

Jarmo

Not good hotel. 1. When you check out at 12.00 and bus leaves 17.00, you can't use enymore hotel all inclusive services. It's first hotel in years, where they take your braclet and you cant use anymore hotel benefits. 2. Occasionally they don't put toilet paper and water to your room. 3. The roons are very far from the main house and they don't provide lift servise to the room. Some workers aren't very proffesional.

Katka Drobná

The room is disgusting. There is dirt and mess all over the floor, and it’s extremely unhygienic. The bathroom smells terrible, the bathtub is yellow and filthy, with grime and dirt everywhere. The toilet looked like it has already been used and hasn’t even been flushed. On top of that, the whole room reeks of cigarette smoke. It’s absolutely unacceptable.

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4.7

Google reviews (7566)

Tara Allcock

Well what can I say. What a great holiday we had here. Our rooms were upgraded because I believed we had booked sea view rooms but apparently they were side sea view to which I was not happy however Olga the customer relations manager upgraded us to sea front rooms and she was very helpful to me before and during the holiday. Our rooms were clean and spacious and our cleaner Ahmed was a lovely man and looked after us well. The food was Amazing lots of different selections to choose from . My daughter who is gluten free was looked after well by the restaurant manager Waleed and head chef who even brought partner some special vegetables when he heard him asking for vegan meals. Our waiter Mostafa couldn’t do enough for us! Only downside is you do not get your full 7 days all inclusive as we arrive about 7-8 at night on the Saturday and on the following Saturday check out was at 12 and they cut your ands off so we couldn’t access the food and drinks. They did allow us to keep one room for free until 3pm and allowed us to eat lunch at the restaurant. First time in Egypt and the hotel staff made it enjoyable for us They views were Amazing too! A special shout out to the names mentioned above Olga Ahmed Waleed Head Chef and Mostafa they are a credit to your hotel . Bar staff on beach and restaurant looked after us and beach staff were great, pool was closed for most of our week which we was not told about. Animation staff okay however one was very pushy can’t remember her name maybe seo ? Loved this hotel I would 💯 go back again ♥️

Matiss Putnins

I recently stayed at Barceló Tiran Sharm, and while some aspects were great, others were disappointing. Check-in & First Impressions Upon arrival, the reception staff were professional and welcoming. However, I was surprised when they immediately offered us a paid room upgrade—before we had even seen our assigned room. This made me wonder if there was something wrong with the standard rooms. We declined, as the website showcased beautiful rooms, so why pay extra for something you already expect to be nice? Once we finally got our keys and entered the room, it was quite outdated—nothing like the website photos. The bedding was worn out, with visible fabric pilling from overuse. The room also didn’t seem to have been properly cleaned before our arrival. Since we were tired from a late arrival, we just went to sleep. The next day, after leaving a tip for housekeeping, the room was properly cleaned, and we were given new, comfortable bedding. Food & Drinks The food was repetitive, with not much variety. Lots of plain salads, but enough to keep you fed. Drinks at the beach bar were great, and the bar staff were fantastic—friendly and welcoming. Biggest Disappointment The pool was under refurbishment, and at no point before arrival were we informed that it would be completely unavailable. This was frustrating, as a pool is a major part of a beach resort experience. What Made the Trip Worth It? The animation team! They were the true highlight of the stay, keeping guests entertained throughout the day and evening. Special thanks to Zarina, Ksysha, Regina, Saio, Hamza, and Rob—they truly know how to keep guests engaged and motivated. Would I Return? Yes, despite the issues with the room and food. The entertainment team and beach bar staff made up for the shortcomings. However, management should be more transparent about room quality and any ongoing renovations.

Alex

Had an amazing stay at Barcelo Tiran Sharm! The hotel is absolutely beautiful, very clean and well-maintained. The staff was always friendly and helpful. Drinks were great, and the bar service was fast and professional. Rooms were spotless every day. Highly recommend for a relaxing and enjoyable vacation!

Peter Mulder

Very nice Resort, wonderfull staff, friendly and kind. The rooms are big and comfortabele. Good solid beds and pillows. Food is good and diverse. The resort itself is not new, but looks still good The beach is wonderfull with coral reefs and beatifull fishes. Very nice! Also Zarina told me to say that she is a good performer and she really wants to have a Porsche. Will i come back, i think so, the location is wonderfull at the end of Sharm-el-sheikh.

Natasha Smith

Firstly where do I start 😊 From the minute I booked this hotel the service and the emails back and fourth with Olga were brilliant. I would like to thankyou for the room upgrade on arrival as well as the birthday cake, room decoration and the stunning views at the hotel. The photographer was amazing helping me with our wedding proposal and capturing it on camera for us. The beach is stunning, plenty of sunbeds for everybody and lovely service from the towel hut and life guards. The Animation team are excellent. Very welcoming and polite always going out there way to get everybody involved in activities and suprising us on the evening of our engagement congratulating us. The food is beautiful, a wide variety and always something for everybody. During the day for the more fussy eaters the beach restaurant (snack bar) 12pm till 5pm has chips, burgers, hotdogs, pizzas etc available. I couldn't fault the hotel. It was a shame the main pool was closed for renovation although this is due to be complete by the beginning of March I was told. Hoping to return in the future 🥂🍹🐫🏝

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4.4

Google reviews (466)

Anton Sova

These apartments are a great place to stay — amazing view, excellent service, and clean, comfortable rooms. Everything is well-maintained and the staff is helpful and friendly. The only downside is that without a car, it’s not very convenient. Walking to and from the beach or town can be long and tiring, especially in the heat. Still, the quality and comfort make it worth the stay. If you have a car, it’s a perfect choice for a relaxing holiday.

Vessy Boneva

For its price, this is the place place to be! Very good rooms, amazing view to the sunset, warm pool, delicious restaurant and breakfast. Nice staff and perfect location, 2 min from the most beautiful beach in Gran Canaria. Definitely recommend!!!!!!!

Marko Chamber

Everything about this establishment is ok, nice views on ocean and friendly stuff. But, there is also a ladies of the night arguing with their clients about the money, and offering not so nice vocals during the karaoke marathons alongside with constant arguing and yelling.. True local experience, thanks!

lewis Dainton

One of the best places I've stayed, the staff were fantastic with helping us with everything and the rooms and the view where 10/10 for me. Would definitely come back. Thank you! 👍🏼

Clare Maclennan

Rooms are large, with nice kitchen area, plenty of storage space. Bed was comfortable, good big TV, and the shower was very good. The balcony cones furnished with a table, 4 chairs and 2 sunbeds. The pool area was nice wirh enough beds to go around and had great views over Amadores beach. Downsides, the apartments don't get any sun that I could see, there are some north facing ones looking out over the road, these in particular get zero sun, and if you are unlucky enough (like me) may end up in a ground floor one. The entrance is directly via the terrace doors which just left me feeling insecure, and we had no vista. In fairness the lady at reception did what she could to move us. Area wise, there's a few bars a short 5-10 minute walk away, but a fair hike down to the beach, not for the fainthearted. A car is a must, there is street parking right outside. A better situated apartment and I think this would be a comfortable option.

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3.9

Google reviews (1106)

Agnieszka Kaczmarek

hotel definitely below European standards cleanliness in rooms and generally in the recreation area below standards. The hotel needs renovation. Food is average, very monotonous and the choice is quite modest. If someone has purchased all inclusive, they must be prepared for quite high additional costs after 23 everything is payable and the choice of cocktails is quite modest. The number of available sunbeds by the pools is very limited and evenings with animators end around 23 despite the fact that it is a hotel for "adults". The biggest advantage is the location, the views are breathtaking and this would be the only plus of this hotel.

KujoTheUnderDog

I certainly wouldn't call this a 4-star hotel. The staff are fabulous, and the food is good, for all-inclusive, but the rooms are dated, the bed was horrifically uncomfortable, the bathrooms are a bit grotty, and the booze is low quality. "All-inclusive" cocktails are still charged at half price, are not well made, and do not use decent ingredients. Better cocktails can be found pretty much anywhere else nearby. The sunset is beautiful, though, and the evening entertainment is quite good.

Anne Goddard

Hotel is adequate at best, some of policy decisions made by hotel are ridiculous, I.e closing the roof pool bar but only leaving the bottom pool bar open, so you needed to go up and down about 50 steps to get anything to drink despite no where near enough sun beds for everyone, then they took away most of the sunbed mattress on the roof top bar. Staff were generally helpful as I need a gluten free diet but despite having contacted them before awareness of cross contamination was very limited, dessert was jelly everyday which was in with all the other desserts so other food dropped onto them regularly. Food quality could be vastly improved by being hot. No water in rooms and you are not allowed to fill your own water bottle from the dining room either. Told by reception you need to buy your own water even when on all inclusive. Evening entertainment was a fiasco as 45 chairs in the main bar for what appeared to be a full hotel..... I would give a higher rating for most of the staff accept surly barmen at the pools who didn't appear to want to there. Do not underestimate the steps !

Mumuree

I had a fantastic stay at this hotel! The two pools were perfect for relaxing, and the food was delicious with a great variety of options. The customer service was exceptional—staff were friendly and attentive, making sure everything was perfect throughout my stay. Highly recommend!

Jowita Jaklik

We booked a suite with private pool and sea view. It was great! Clean. Views from hotel are beautiful. Good location, walking distance from all the beaches, very nice restaurants in the area. We had breakfast included and choice was really good. Besides out private pool there were 2 more swimming pools available. We had issue with our fridge in the room but after talking with member of staff problem was quickly resolved. Highly recommend.

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3.9

Google reviews (1106)

Agnieszka Kaczmarek

hotel definitely below European standards cleanliness in rooms and generally in the recreation area below standards. The hotel needs renovation. Food is average, very monotonous and the choice is quite modest. If someone has purchased all inclusive, they must be prepared for quite high additional costs after 23 everything is payable and the choice of cocktails is quite modest. The number of available sunbeds by the pools is very limited and evenings with animators end around 23 despite the fact that it is a hotel for "adults". The biggest advantage is the location, the views are breathtaking and this would be the only plus of this hotel.

KujoTheUnderDog

I certainly wouldn't call this a 4-star hotel. The staff are fabulous, and the food is good, for all-inclusive, but the rooms are dated, the bed was horrifically uncomfortable, the bathrooms are a bit grotty, and the booze is low quality. "All-inclusive" cocktails are still charged at half price, are not well made, and do not use decent ingredients. Better cocktails can be found pretty much anywhere else nearby. The sunset is beautiful, though, and the evening entertainment is quite good.

Anne Goddard

Hotel is adequate at best, some of policy decisions made by hotel are ridiculous, I.e closing the roof pool bar but only leaving the bottom pool bar open, so you needed to go up and down about 50 steps to get anything to drink despite no where near enough sun beds for everyone, then they took away most of the sunbed mattress on the roof top bar. Staff were generally helpful as I need a gluten free diet but despite having contacted them before awareness of cross contamination was very limited, dessert was jelly everyday which was in with all the other desserts so other food dropped onto them regularly. Food quality could be vastly improved by being hot. No water in rooms and you are not allowed to fill your own water bottle from the dining room either. Told by reception you need to buy your own water even when on all inclusive. Evening entertainment was a fiasco as 45 chairs in the main bar for what appeared to be a full hotel..... I would give a higher rating for most of the staff accept surly barmen at the pools who didn't appear to want to there. Do not underestimate the steps !

Mumuree

I had a fantastic stay at this hotel! The two pools were perfect for relaxing, and the food was delicious with a great variety of options. The customer service was exceptional—staff were friendly and attentive, making sure everything was perfect throughout my stay. Highly recommend!

Jowita Jaklik

We booked a suite with private pool and sea view. It was great! Clean. Views from hotel are beautiful. Good location, walking distance from all the beaches, very nice restaurants in the area. We had breakfast included and choice was really good. Besides out private pool there were 2 more swimming pools available. We had issue with our fridge in the room but after talking with member of staff problem was quickly resolved. Highly recommend.

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4.4

Google reviews (5945)

Amber squire

Our stay at db San Antonio was absolutely amazing. The staff are incredible attentive and look after all the guests very well. We were on all-inclusive plus and highly recommend! All the extras you get are very worth it, including premium cocktails and drinks with branded spirits. The snacks the lay out are perfect and the breakfast amazing, with an incredibly kind chef who will cook you any eggs you ask for. This hotel was extremely clean as well, and always had endless sun beds. Highly recommend!

Carl Kelsall

We visited as a couple having been guided by our travel agent that this hotel was ideal for a central location for exploring. The premises is just down the road from the local bus station, and has good links to all areas. The hotel is very clean and has good overall facilities with an indoor and outdoor pools, spa and gym. A main buffet style restaurant with a wide selection of foods, all with good flavours to suit all tastes. This was very busy at most times. There are also three separate restaurants that can be booked, if you are all inclusive you are allowed one visit per week without extra cost. We visited Tagine which was Indian Moroccan, great food and flavours. The room we were allocated was on the 9th floor, but the lifts are excellent, and our room had a lovely sea view. Always very clean and well serviced by our excellent attendant Baburam. Unlike some hotels where you are charged for water and tea/coffee, there’s was ample in the room, and water machines for filling bottles, as the water on the island from taps is described as unpottable. Entertainment in the evenings was very varied, we did enjoy one solo act who sang and played the Appalachian Lap Guitar, other than that, much of the entertainment wasn’t to our taste, and the bar was quite noisy. This a beautiful but very busy hotel, if you want a quieter and more intimate holiday it may not be for you, but the benefits of travel links, location and price for an early year getaway were good for us. All the staff were excellent, very warm and welcoming.

K R

The hotel is spotlessly clean and all the staff we interacted with were very welcoming, friendly and accommodating. On arriving at the buffet I was pleased to see they have labelled vegan options, although as the week went on some dishes seemed to be mislabelled as vegan and were in fact vegetarian and vice versa. The food on the whole was lovely and there was a good selection of salad items. There seemed to be more vegan options at lunch than at dinner and offering those options at dinnertime would be a nice option. The pool was lovely, as was the café and was pleased to have the option of soya milk to enjoy their coffees. The cafe was a lovely option to play cards and get a drink in the evening. The hotel is very close to the bus station and isn't far from the main square. We would stay here again.

Michal Kasprowicz

Our family holiday at the dB San Antonio Hotel + Spa was nothing short of spectacular! From the moment we arrived, we were greeted with warm smiles and exceptional service. The hotel's Moorish-style architecture added a unique charm, and the location in St. Paul's Bay was perfect for exploring Malta's beauty. The all-inclusive package was a dream come true. The variety of restaurants offered delicious cuisines, catering to every taste. The staff went above and beyond to ensure our stay was memorable. Special shoutout to the entertainment team for keeping the kids engaged with fun activities while we enjoyed some downtime. The nearby attractions, like the National Aquarium, were easily accessible and added to the experience. Overall, dB San Antonio is a fantastic choice for families seeking a blend of relaxation, adventure, and luxury.

Gnans

DB San Antonio Resort 🏖️ was ticking most of the boxes for an all-inclusive stay – but there are definitely a few things that could make it even better 👇 What could be improved: 😐 Staff could be a bit more welcoming – everyone seemed overworked and tired. A little smile goes a long way! 🕰️ Reception is constantly busy – not all guests are checking in. A third desk for quick tasks (like towel cards or general queries) would really help. 🍽️ Dining had good variety, but the mix could be better – started to feel repetitive after a couple of days. 🚰 Water dispensers are only near the lift lobbies – would be more convenient if they were available on every floor or even in rooms. What we loved: 👶 The children's pool area is fantastic – clean, well-designed, and separate from the main pool. 📍 Perfect location – easy for walks, and there's a supermarket + shops right outside the hotel. 🌞 Plenty of sun loungers by the pool, and two pool bars 🍹 🍷 Self-service soft drinks and alcohol, including wine on tap – fun and convenient! 🧼 Room service & cleaning were excellent – always spotless. Good to know: 🚗 Parking is €5/day 🧻 Pool towels work on a deposit system – €10 per towel card Would I come back? Definitely 👌 – just hope they lighten the load on the staff and tweak a few things for a smoother experience.

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3.6

Google reviews (4795)

Gillian McKinnon

Staying at the moment (till Sat 3 May). Upgraded to a superior sea view room - I'd hate to know what the lower standard rooms are like. No tea towel, only 3 glasses, flickering light in dining room, bathroom reeks which comes through to the main eating/sitting area - it's disgusting. No towels when we got here and only one lounger (sorted now). €15 each for breakfast if you're not all inclusive and €20 for dinner (buffet style so you can eat your fill). Pretty bland though - breakfast in nice. Balcony is on the main walkway so no privacy. Door handle falling off - repaired ourselves. The pictures you see on the internet are not what you get! Can't get a lounger at the pool and all the bars they say they have - they're not open. You have to walk around the pool bar and go to reception for your drinks if you're sitting in the main pool area. Restaurants are always fully booked. It's a huge resort and really poorly designed for access. Oh...and be prepared for a long wait at reception and for your room (we arrived at 12 and only got our room at 5pm). Won't be coming here again!

ashley chisango-hollows

Hotel was okay. Quite big to get around though. The hotel is also very close to the beach that was probably my favourite thing about it. There’s a useless €100 deposit that they take upon check in and check in isn’t available until 5pm! There was this one lady receptionist and she was such a miserable woman. Honestly she must’ve gotten a kick out of making everyone’s lives harder. So rude I’m annoyed I didn’t get her name. Don’t even bother booking this hotel because she’ll just ruin your time at the hotel. The other staff were so lovely and helpful it’s a shame she had to ruin it. We arrived early to the hotel maybe around 12pm and we tried to see if we could check in and she said try coming back around 2, so we did and she claimed she never said that and to come back at 5. We were in a national power outage during our stay and had no physical cash on us at the time only our bank cards and we asked if we could have dinner and she put it on our tab and she said no we’d just have to wait till breakfast. The only good thing about the hotel is the location but I’d just recommend somewhere else don’t waste your money!

Moo M

From the time we arrived, the reception staff were rude, tired, and very unfriendly We arrived in the room after a long walk to the room, going through 3 security gates. The room had not even been cleaned and did not look inviting at all, not what we saw on the website pictures or paid for. This was extremely poor. The staff said he was very tired and didn't help us and just left. Standard of the new room was poorly maintained, unhygienic, old fashioned, and furniture really needed to be upgraded. Restaurants, we were told they were fully booked !!! Everyday!! We paid for an all-inclusive but only ever ate at jacs restaurant. The food options were repetitive and not many choices. Service for food was appalling. Snacks and drinks not once did I see this available at the hotel, and to say it's part of the inclusive deal, it's invisible and not actually available. We had to walk outside to go to jacs restaurant, which was only one that was open or available. We dont think any other restaurants were open even though we were told they were fully booked. They seem to cram all customers at jacs, which was too small for the number of guests at the hotel. We definitely didn't get the all-inclusive as advertised on your website with the number of restaurants available. Room standard was poor, and the locations of rooms were far apart from the pool, reception, and restaurants. There is so much walking all the time. Not value for whlhat was listed as a all inclusive package on website. Really bad drain smells, and unclean smells all parts of the room. Windows steamed up, and the fridge made a horrible noise. You have a kitchen in the room, we paid for all-inclusive why do we need kitchen? With microwave cooker and sink ? Makes no sense.on website rooms look big and spacious. There is too much furniture in the room, including an unwanted kitchen. The floor was cold, slippy, and dirty. The bathroom was disgusting, leaking drains, and again, poor value for the room status from your website. Really bad smell again. The toilet was behind the entrance door of the toilet, so every time you entered it banged against the toilet. Good job we were not large people and skinny because we could just about get in the toilet. The sink was opposite to the toilet, so the space to get in the toilet was very narrow. The toilet door at the bottom was broken. Jacuzzi and sauna don't even work!! Pools are not heated. Noise is the worst. Can here furniture being moved constantly and voices from other rooms and people going past. Balcony was not private people and staff constantly walking past. Hotel services and staff were very poor. 100 euro security deposit, no mention of this on your website!! Again, miss sold, nothing mentioned on booking. We were told by reception on the day that we would have to pay this deposit for damages upfront. When we checked out, no one actually checked the room for damages, so what was the security deposit all about ? And to mention there was so much damage in the room like the furniture, doors, windows.. We are extremely disappointed with the service and overall experience

Chirag Rawal

- Worst Hotel - Ruined our stay and holiday - Food was repeated lunch and dinner - Hardly options for vegetarian - False advertising of 25 restaurants and bars to attract customers. only 1 main restaurant open for breakfast, lunch & dinner and 2-3 others restaurants are booking only first come first serve basis. Also Indian restaurant not open. When asked some staff said it will open in May, some staff said July and some staff and locals said they haven’t seen it open for the last 3 years. - They should mention its a self service hotel. The staff only there to sit you to the table and direct you to what is where. They don’t get anything for you. In the rooms there is a book that say room service so we called and multiple staff answered and said there is no room service in hotel. - Rooms were disgusting and not fit for purpose for kids. Hotel was quite run down with staff not cleaning the rooms properly as there webs and also 2 nights we had cockroaches in the rooms. (Poor Service & Management) When we got to the hotel at night around 11pm the hotel couldn’t find our reservation. We had booked through “OnTheBeach.com” on 30th March and we were checking in on the 13th April which is 2 weeks after we had fully paid. We had all the correct paperwork with the booking reference. Yet the hotel couldn’t locate our booking. The service was so bad that there was no empathy from the associate at reception and her tone made it sound as if there is nothing she could do and as if it was our fault. (No ICE CREAM anywhere in Hotel) Any beach hotel that serves All Inclusive packages and especially when they are 4 star or above they serve unlimited free ice cream across the hotel. Well at least everywhere I have been so far. But don’t be mistaken. This so called 4 star hotel doesn’t have Ice Cream to be found in any of their boasted 25 restaurant and bar (not even by the pool side). When I asked at reception if there is any ice cream I can get for myself and kids, they told me there are local shops you can buy from. Worst All Inclusive experience I have had not only for ice cream but just overall… poor service, outdated hotel rooms, lack of cleanliness, no water bottles provided in rooms, poor food quality and variety (with couple of exceptions). I would not recommend this hotel to anyone unless you want to give your money away and ruin your stay.

Tasha Uphill

Room was pretty good and clean , however the pictures when booking showed something completely different to what we actually got . When booking they also didn’t mention nothing was open and no entertainment. When booking all inclusive I do not expect to be kept in a certain area where I can drink . I expect to be able to go wherever I want with my drink , particularly around the pool or my room . It was such a long walk down to get a drink . Every other restaurant was closed even though the booking said enjoy up to 25 different foods . It also says snacks and food all day , you will never go hungry . But they had a tiny area next to the bar with a couple of sandwiches and cakes only available after 3pm . The bar at the reception is also not free , so you go to an all inclusive but still have to pay for a drink . Shame as the location is ideal and the room was good with a stunning view .

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4.8

Google reviews (9017)

Fortnit Life

Iberostar Royal Mansour is truly a gem, but what really makes it shine is the incredible staff. From the moment you arrive, you're greeted with warm smiles and genuine hospitality. The team goes above and beyond to ensure every aspect of your stay is perfect. The service is impeccable, with staff always attentive and ready to assist with any request. Whether it's a special dining arrangement or help with excursions, their dedication is unwavering. Their positive attitude creates a welcoming atmosphere that makes you feel right at home. Beyond their professionalism, the staff's personal touch stands out. They take the time to get to know you, making your experience feel personalized and special. It’s the people that make Iberostar Royal Mansour not just a luxurious place to stay, but a memorable one.

Sian Roberts

We are currently staying here with our 14 year old and it's one of the best holidays we've had. The food is amazing, very varied and a wide choice each day. Pools are beautiful but a bit cold for me in April. Rooms are spotless and our housekeeper surprises us each day with the art she makes with the towels! Entertainment team are really friendly and not too pushy, there is something going on all time. Beach is adjacent to the hotel with clear water and white sand. All the staff are friendly, polite and can't do enough for us. The hotel has an international clientele which gives the place a really inclusive atmosphere. Would highly recommend *****.

Maryam Hashim

Iberostar Royal El Mansour is a true gem! From the moment I arrived, the staff made me feel like royalty. The hotel's location is perfect, offering stunning views and easy access to local attractions. My room was beautifully decorated, impeccably clean, and equipped with all the modern amenities one could wish for. The dining experience was exceptional, with a wide variety of delicious dishes that catered to all tastes. What truly sets this hotel apart is its staff. Each member was professional, courteous, and always ready to go the extra mile to ensure my stay was perfect. Whether it was the warm welcome at reception, the attentive service in the restaurants, or the helpful tips from the concierge, every interaction was a delight. Iberostar Royal El Mansour exceeded all my expectations, and I can't wait to return. If you're looking for a luxurious and memorable stay with outstanding service, look no further than this exceptional hotel!

sara valentino

We stayed here for a week and had the best time ever. Firstly, the rooms were great size and clean and decent views. The service has been amazing from the staff and entertainment team. Everyday has been fun with different stuff happening. The views are incredible and the pools are lovely. Water polo is fun! They have a variety of activities to take part in aswell. Overall would really recommend it, the location is great too! Safe place.

Sid S

Overall an amazing holiday, we booked the hotel and before reaching we had some concerns after reading some negative reviews. But once we are there we had a wonderful time. The rooms are very spacious well maintained. Staff - I don’t want to name a particular member as exceptional. Almost everyone worked very hard and are caring. Food - There are plenty of varieties to choose from, we enjoyed the food and drinks. The entertainment team always keeps busy engaging people around to join on various activities. Place is nice, easy access to the beach, city is also nice to walk around. Not a very busy place. The easy jet and love holidays staff at the reception are very helpful on gave guidance on local tours or activities etc. There are few details they could improve on but I would rather leave them in the grand-scale of good things

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4.7

Google reviews (5181)

Carolyn Neal

We had a great stay here, we spent 4 nights in a Riad in the Medina and then came here for 3 nights relaxation before coming home. Best decision ever. We didn't want to leave! The staff were amazing, food delicious, activities and shows were excellent. We were grateful we had done the city first, so that we could stay in the resort. We will be back 100%

Chloe Jones

We had such a lovely stay here, staff were so friendly and welcoming! The food was incredible every night, more than your standard all you can eat buffet! There was so much to do, we needed another week to be able to do all the activities on offer! We came as two adults but there’s also so many options for adults too. It is really easy to book excursions too!

Lisa Church

This is such a beautiful hotel! Staff are absolutely incredible. Youseff and souki are so friendly and happy. Adraoui has looked after us by the pool so we'll. The food is lovely. So much going on. The entertainment staff work SO hard. They are an absolute credit to iberostar. We will be back.

andy cameron

Just back from a very enjoyable golf break in Marakesh. The Iberostar Palmeraie was home for the week and the hotel was a great base and we were very well looked after. The rooms were clean, the staff couldn't have been more helpful and the food was plentiful and of good quality. Would recommend.

CazStechy

Have been here 3 times now same hotel, the staff are all amazing and go out of their way to help with everything. Treated like family. Entertainment fabulous every night. Food to die for and my creamy coffees on tap. Suki and all the entertainment team are what really top it all off. I’ll be back without a doubt. Love it. Thank you for everything xx

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