Last Minute Holidays Leaving Tomorrow

T. Mason

A group of us had booked a trip to Benidorm for a birthday we were in 3 different hotels I'm glad I didn't not stay in this on. When a hotel is charging €50 per head deposit before you get your room keys it speak volumes. The lads that actually stayed there were not impressed i only got into their reception and the bar. only good thing is the location

Saeed Khan

The hotel is located at a good location but it was difficult to find it.. The room was clean, but the duvets were torn. There was no electric catle in the room. WiFi was not working properly. One day before our departure, it stopped working. It was reported to a receptionist.The receptionist was not willing to help and was not able to speak English properly. Breakfast was a night mare. Overall, I will give it one star.

Ian Macpherson

3 star Hotel ? You have to be kidding. Air con turned off to save costs Roasting hot bedrooms. Positively dangerous access to shower over bath. Toilet almost underneath wash basin. Very pleasant helpful young man on reception you deserve to work in a better place. If you have booked this place be prepared to lower your expectations considerably and have good holiday insurance.

Sarah Reid

I'm 5"2 and wouldn't fit in the bath crossed legged!! My 6"2 friend was too tall for the shower (it was level with his chest!?).The attachment holding the shower snapped before we could even try the shower, reception had this repaired quickly though. The room was cold 🥶 and extremely basic. No fridge, no tea facilities. The view was of other hotel users windows ( like a metre directly in front of our window). Its €20 to upgrade to a room with a balcony and those look out onto the old Town. But on looking in the upgraded room the balcony is small and feels unsafe(old/dated) It was not worth an upgrade. The hotels location is perfect and the staff were helpful where needed but this is about the only plus to your stay here. I would not recommend taking children to this hotel, there is literally nothing here to keep them entertained. Or you adults for that matter. Very very basic. Ideal if your spending you time here very very drunk you shouldn't notice the level of basic they provide. Over and out.

vic loughlin

Small hotel right in centre of town. You have to pay 100E if you wish a balcony. Missed having a pool. Food oh dear, chicken nuggets, chicken legs, NO chicken breasts, NO steak or beef. Rice, chips, salad but to be honest STAFF made up for it. Lovely lovely staff. Didn't put us of our holiday. Reasonably priced so..........

Pavan

We were feeling very hot and wanted to turn on air conditioning to cool the room and it wasn't working. Air conditioner was blowing hot air only. Temperature was around 25 C and its first week of November. I was really disappointed to get a response from service desk stating that air conditioner can only have cold or warm air. Service desk staff stated that manager decided to turn off cold air and it can now only blow warm air. Shocking response from 4 star rated hotel. We then had to open the windows to have some fresh air however we had next door neighbour smoking marijuana through their windows so we were getting all smokes. We then had to inform to service desk and change the room. Even 3 star rated hotels have both cold and hot air conditioner working throughout the year. It is joke to call it 4 star hotel and not have basic facilities like they advertised. This is my first and last time living at this hotel.

James Carroll

Impressed. The hotel - if slightly tired - has some big points in its favour. Pool, gym, free parking, minibar to store perishables. The pool area could have been cleaner, but that's more a reflection on guests than the hotel. Room and bathroom were fine. Outstanding in terms of staff. Proactive, and friendly in every case. Maite and Jaime at the front desk were an example of what hotel reception is all about. Would definitely return.

Connor Riding

Unfortunately I had the opportunity to stay here for 7 days. We stayed in a junior suite on the third floor. Room: the cleaning staff came in daily to clean the room, make the beds and gave us fresh towels they always done an excellent job. However the outside noise of motorbikes, busses and the local fire station was unbearable due to the windows seeming like they were wide open even though they were closed and locked I had to sleep with headphones on and I could still hear the traffic, they also let in a terrible draft making the room cold of a morning. The bed was extremely hard, I woke up with a sore back and neck every day. The heater doesn’t work for those cold mornings. WiFi is free and strong signal all you need is passport number and surname (same info you used at check in). Gym/pool: located on the first floor the pool is a decent size and was clean there was a decent amount of sun loungers but that’s it nothing more to say about the pool. The gym used outdated cable machines still allows you to get a good workout with a treadmill and spin bikes. Could do with some free weights. There is a laundry section located next to the gym that is €3.50 for wash and €2.00 for dry, you will have to bring your own detergent. Buffet: I didn’t have the buffet so I cannot comment on it however it did smell nice when walking past. Location: it’s around a 20-25 minute walk from the beach with no shops nearby. There is a bus station at the rear of the building alongside a taxi rank. I just used the apps Bolt and Cabify costing around €5-€8 to get to the beach. Staff: extremely helpful and friendly, the cleaning staff are amazing the hotel was spotless and smelt nice everywhere. This is the only reason I’m giving this hotel more than one star.

Paul Penlington

Stayed for a week really clean hotel staff fantastic. Food lovely, took about 20 minutes to walk to town. Only problem was the neighbours who were extremely noisy with loud music until 5am

Mili

Very very very noisy room, (view front the front hotel) closed the window and you could still hear cars motor bike the same , we couldnt sleep in the morning Bed extremely hard, my back is hurting there was no big pillow. I though hotel are known to have the best beds ? Overrall experience one of the worst but at least the staff were great

Ainur Hassim

Ghadeer is a great front desk persons. In fact all of them are great. The hotel is quiet at night and I enjoyed staying here for 5 nights. The breakfast is okay too but nothing out ordinary, still value for money. The staffs are v attentive and kind. I even store my bags in hotel on the day of check put because my flight is at night. Ive been to a few other hotels in Dubai but this is one of the best price and service. Definitely coming back to this hotel next time in Dubai. 🥰💚

Lemi Towfik

While the hotel's location may pose a slight inconvenience due to the scarcity of noteworthy restaurants within walking distance, it compensates with a picturesque view that encapsulates a serene ambiance. The smaller-than-anticipated rooms, though cozy, may leave some guests desiring more space. However, the attentive service and well-maintained facilities contribute positively to the overall stay, making it a suitable choice for those who prioritize a tranquil atmosphere and appreciate a room with a view.

Dr. Yahaya Mohammed

I am enjoying my stay. Wonderful atmosphere, very disciplined staff, ready to assist guests and very secure and comfortable place to stay. Good food and fully functional facilities too. Centrally located for movements within Dubai and easy connections to other parts of the city. I met Moureen at Guest Lounge (R floor) who was so friendly and professional on her job.

A D

Stayed 5 days and enjoyed every minute spent here. The room was neat, spotless and there is a "sanitized" sticker that you will find right at the door to let you know that the room has been thoroughly cleaned prior to your check in. Ms Moureen, was our first contact at the reception desk upon our arrival and made a very memorable amazing first impression, and while we were finalizing our check in process, we were served 2 refreshing drinks. There is a restaurant inside the hotel that is worth a try. To Ms. Hala another member of the reception team, thank you for your kindness and warm smile and for the times you genuinely spent chatting with us while we waited for our uber/taxi rides. Our cleaning room staff, Mr. Kamal was always exceptionally attentive to our needs for waters, teas and other room amenities. A side note story: my best friend with whom I stayed was pregnant and one night she was having a craving for limes and I called the reception desk and mentioned to them the request for limes for my best friend and I sensed their urgency in the way they responded and less than a minute we had limes delivered to our room for my best friend. It may seem like a small gesture but this detail will always be stuck with me to how even in such small details the hotel staff kept the same standards in their customer service delivery. This is my new go to hotel now whenever I will be in Dubai, would 100% recommend to anyone wanting to be centrally located within most touristic attractions in the city.

Danesh Taheri

The care of the staff was very good, the breakfast was excellent and varied, the environment was calm and clean, and many people came from other countries. The staff was kind and smiling. My family and I had a great time.

Shriyansh Sethi

This place is so comfortable, warm and amazing. Occidental has made my first trip to Dubai Wonderful. I would also like to extend a special thanks to the Occidental staff, Lyn and Chaudhary Ji helped me with early check in and other things. Mary made us feel special with a surprise for our anniversary. Thank you Occidental. Hope to see you soon again

Mohammed Abdulla

I arrived and the place did not smell good. The room was very disgusting, especially the bed and wallpaper. The bed is dirty, as are the pillows and cover. I called about seven times, five minutes each time, and the workers would be at the room. Of course, no one arrived until about an hour later. The worker arrived with new blankets, but they were all dirty. This indicates that those responsible are satisfied with these dirty blankets, and evidence of this is their use. He removed the existing covers and I saw the worst ones. All of the pillows had hair on them. This indicates a lack of attention to cleanliness. The bottom cover was dirty and torn. The worker went and ten minutes later came back with one clean blanket and one pillow. The wallpaper has large stains and the wood is dirty with dings and scratches. The smell of the place is not comfortable. Never be tempted by the price and the offers. I advise coming and visiting the rooms before the booking confirmation.

Dmitriy Polozov

We express our gratitude to the hotel staff. I would like to note that everyone is very friendly and polite, so an atmosphere of good relaxation and good mood is created. Although we encountered a small misunderstanding, the issue was resolved quickly. We hope to come again. Many thanks to everyone.

Imran Khan

Location is perfect and huge shoutout to Talal who’s a great host and reception staff. Valet parking staff were very respectful and helpful. One issue with staff was there was a security guard who seemed a bit off and was going near rooms to hear certain things I caught him on one night and housekeeping isn’t correctly done. The same sheets are used until the third day when I physically took the bedding off then they were replaced other than that was an amazing stay, spacious rooms and great location.

BALBIR RONGTA

Overall good !! Hotel service staff and travel desk very supporting. Only one thing I have notice F& B department should coordinate with front office and reservation to check occupancy and add more Indian food specially if Indian groups are staying in hotel. Thanks 🙏

Hellrider 966

I highly recommend this hotel. The Rooms are clean and spacious, the food is delicious and staff is helpful. The lobby is truly Amazing and the view from elevator is something I can't get bored of. The hotel has 2 very big swimming pools and is almost at the beach so it is very easy to rest and chill. City of Costa Calma is rather cute, small and, somehow not surprisingly, calm. You won't find there crazy clubs but the hotel is close to some nice bars, shops and restaurants where you can find whatever you may need. Overall, amazing stay.

Lilly Rikhter

First of all, that’s not a 4 star hotel, it’s a good well located 3 star, but nothing more. To make it clear: 4-Star Rating Four-star hotels offer loads of special services and amenities, including concierge services, fine dining, multiple pools, and hot tubs, high-class fitness centers, bellhops, room service, valet parking, day spas, limousine services, and an array of special suites. This hotel, don’t have a room service, everything you have to pay over: You want a towels - pay You want water in the room - pay You want late check out - one hour cost me 35 euros You want a safe box in the room - pay There is no shampoo no any creams, you will get only peace of soaps if you want more , first they don’t have second for what they have you have to pay. No restaurants, no food, not well working system, because hotel is very old and not been renovated for decades. Bad internet. Very poor breakfast, with sardines from canne. I was very upset of this visiting… and it’s not cheap hotel. If you count all the “over cost” I should take a good 5 stars for the same price and be happy with results. Here I never will be back - that’s for sure… And the cherry on the cake - the last day before you leave, your keys stop to working, so if you want to go to swim in the ocean, you have to go back true reception which is far away from everything and wait for the opening the door. Super uncomfortable Incredible bad !

Mark Ellis

Great location on the beautiful beach, very impressive looking hotel but rooms needing some renovation, restaurant closes at 9pm, lights turned off at 9:20 (managers day off) restaurant staff not profesional....

Erika László

We spent a great week here. Everything clicked. The selection of the buffet is fabulously rich, we loved the breakfast juices. The water in the heated pool is pleasantly warm, the building and the rooms are clean, and the mattresses are very comfortable. The staff is also kind, I would highlight the work of Marco at the reception, who provides correct and good information. We'll be back!

Vera

Would not recommend this hotel as they have not adapted to modern digital tourists . There is no internet connection inside the rooms so you have to pay for WiFi. Key cards stopped working soon as they touch a phone so you need new ones every day. Long check in process where they ask for vouchers and breakfast card as they are used cater to old Germans. There is no concierge, no bike rental, no nice amenities like dental kit or DND sign to put on the door so the cleaning lady doesn't wake you up at 8.30am without knocking twice. You have to pay for the smallest things like the first bottle of water, the safe, etc. Hotel provides no entertainment during the day by the pool. The single room is two small beds put together instead of one queen size bed. Only two outlets to charge devices and it's not close to the bed. In conclusion, hopefully the management will realize that this overpriced tactic to cater to old Germans only won't work long term as it doesn't provide the value and standard of a proper 4 star hotel.

Julie Wright

We had a room on the first floor. We sent the hotel a message previous to our visit to let them know that one of us is a wheelchair user to request a ground floor room but they don't have any but they made sure we had a room that was near to the lifts so that we could access the swimming pools, restaurant and bars easily. Our room had a fantastic bed, it was huge, you could have fitted 3 people easily in it and I have never slept in such a comfortable bed in a hotel ever and I have been travelling abroad and in this country for over 40 years. Couldn't fault the food, themed night each evening. All the staff were so friendly, room service, restaurant staff, too many to name them all but clap on the back for them all as their job is not easy but they all looked happy every day and took time to say hello. Special shout out to Javier and Mercedes as we generally used to sit in the area they operated in so had more dealings with them but couldn't fault any of them. We stayed all inclusive. As soon as we sat down we were asked straight away what we wanted to drink and it was brought straight away. Tables were cleared promptly so that tables were always available when you walked in. Pool area was lovely and clean. Just could not fault any area of the hotel or staff at all. Only a 3 star but have stayed in 4 star and this hotel is far better. Only a few small adjustments would bring it up, air conditioning, better chairs on the balconies and a bench in the bathroom to sit on would be great. Brilliant location as right on the sea front. Coastal promenade to walk along, which nice and flat to walk a wheelchair. Close to bars and restaurants. Hotel also has a pub onside, which I think is separate from the hotel chain, also has scooter hire company based at the hotel as well. Couldn't as for anything more and would definitely go back.

Ewa Domaradzka

A bit of renovation wouldn't hurt ;) but the hotel is generally pleasant. The food is good, the rooms are very spacious. The staff is amazing! The hotel is situated right on the (rocky) coast, next to a promenade - great for evening walks along the ocean. A sandy beach is about 10 minute walk. Wifi is great. What I didn't like were the cocktails and alcoholic drinks - they were neither tasty nor did they have %.

Joanna Watling

Very disappointed with the food, nothing was hot enough to enjoy except the chips. No one explained that you have to pay by card in the restaurant. The one person at the restaurant desk was run off her feet the card machine didn't work so we had to go to the reception to pay. We chose to eat in the town rather than face a lukewarm breakfast! Room clean, dated but well maintained and we overlooked the sea. Other rooms we told were noisy.

Ben Bealey

A fantastic hotel 10 minutes walk from the beach. 3* rooms as they are very dated and have no air conditioning. Despite this - very clean and has most of what is required. Fans can be rented. Food at the hotel 3*. Good food but not restaurant quality. Pools within the complex are lovely and cool for the hot weather.

Karen Richer

Just got back from a week here, there were 8 of us on holiday for my mums birthday. We all had a great time, hotel in a great location for beach shops bars and restaurants. We were all inclusive and the food was great! All areas were clean and staff were very accommodating. Would definitely recommend and use the hotel again.

Zuzana Bitalová

We spent 2 months in the hotel. There is no point in evaluating what I did not like in the hotel. I am not the target person and I would never go to such a hotel for holidays, we were there for work. But what was great about the hotel - the people. The staff is the best thing about Koala! Always super helpful receptionists (a very nice young man), nice and helpful maids, the incredibly friendly people in the restaurant. (My daughter loved Tamara, she was wonderful, saying hello ❤️). Everyone we were meeting every day made us feel a little bit at home. Thank you!

Graeme Baillie

We’ve just finished a week at Koala Gardens, it’s a great place especially for families. We go out for dinner even when we are all inclusive but found breakfast and lunches to be excellent, good variation at the buffet etc. A particular highlight of the hotel is cleanliness, you really can’t fault the team with how well they clean the rooms, restaurant and surrounding areas. Thanks for a great holiday @Koala Gardens Team.

Courtney Nokes

was very sceptical about coming here after reading all the dreadful reviews! But I had such a shock, this hotel is brill. The family room was very spacious with 2 sofa beds and one large bed. The room was cleaned every day, and fresh towels provided (if needed) we had a ground floor room and had loungers and tables and chairs outside our balcony doors 😁 The food - I didn’t have an issue with the food, there was always something to eat. Entertainment - absolutely fantastic, the team are brill always involving everybody, really getting to know the kids and making them feel special. They are so nice , they work really hard. We also got tickets for water park included, that’s really good also and there is a free bus from hotel which drops you off and picks you up My 3 year old really enjoyed this hotel and loved every minute. We also met some really lovely people, Hi 👋🏽 to you all if reading xx Absolutely no issues at all! If you are coming here do not listen to the bad reviews , this hotel is brill Currently looking at booking again for next year 💖 Picture of me n Nancy at the Saturday Barbie foam party 🩷🩷🩷

Lesley Craig

The staff were so friendly, helpful and professional. The room was very clean and the air conditioning was a perfect. The food was delicious with many different varieties every day. The entertainment was 10/10 . Highly recommended, it will be a holiday to remember.

Ryan Hayes

Lovely hotel, really enjoyed our stay here few things could be better, the entertainment staff are brilliant but could maybe do with longer kids entertainment at night, me personally id prefer the kids to be entertained which allows adults to relax a bit more some of the entertainment was abit boring for the kids. But some shows like the disney one was really good. The rooms was very clean and spacious my only criticism is the the beds in the lounge would be better if one was a proper pull out bed as me and my partner slept in there to let the kids have the proper bed so wasnt very comfy just sleeping on a sofa. The food is brilliant, plenty off variety each night and something for everyone, if you cant find something you like then you must be extremely fussy. All food is cooked to a extremely high quality was really impressed with it. Would definitely return here had a really good holiday and would definitely advise anyone to give it a go

Liam Steel

So first things first, if you're looking for things to complain about then you'll find them. But let's be realistic, if you want 4 or even 5 star pay for it. Its a 3 star hotel. Its cheap and cheerful. Staff are friendly, rooms are clean. The room has all the basics but nothing "extravagant". If you want more then put some overtime in and pay more. More importantly the people are spot on and the location is great. 10 mins walk from the front, 2 mins from loads of choices of bars restaurants and a supermarket. If you're a bit stuck up and think you're above people don't come here. But if you're happy to have a chat and a bit of craic then get it booked. First time in gran canaria, a lot of people here have been before, they're good for advice on where to go and eat etc. Food in the hotel is average but its ok. Youll find something you like but its not gourmet. Its good for the less adventurous (such as my mrs and 16 year old neice) as in there's plenty of pizza, pasta, chicken nuggets etc. And the lasagna is surprisingly good. Spanish law is that a 16 year old can have beer, cider or wine if accompanied by an adult, but no spirits, and if acting responsibly, which has made her week and I'd rather her do it with supervision and learn to limit herself before she has her first "out in wild" holiday next year. Also the poor lass on the bar Paula is on her own most of the day and she puts a shift in and still manages to be pleasant, which is more than I could do. She deserves a particular mention for her hard work as it cant be easy. Reception staff are very friendly. 5 euros for a TV remote which is weird but whatever, it's 5 euros who cares? They've obvs had a fair few nicked for some reason. Takes allsorts I suppose. Pool is decent as there's a kids pool and a shallow part in the main pool and if you get beds near the back wall you can have sun all day (apparently beds are an issue in summer, no issues in december) as well as being able to be in and out if the shallow bit with the young uns (4 years old quickly made friends with a 3 year old from a very polite and friendly Irish family). Basically ignore the negative reviews. You get what you pay for. If you have realistic expectations then you won't be disappointed. Clean hotel. Bit dated in places. Actually cannot fault a staff member so far. I've been to places a lot nicer but I've paid a lot more money for them. It's an honest review. I'd come here again for the price and location. If you're better off and want finer things then go somewhere more expensive but honestly in this day and age with soaring costs of holidays, as a couple travelling with a 4 year old and a 16 year old then it's completely worth it. The staff work hard with the amenities and resources they have, and it's appreciated. The location is perfect as well. Everything is close. Treat yourself to a little bargain break. It's what we work for!

mike the bike

Going to start by saying it’s responsible cheep to stay here compared to the better ones and it’s clean. You get what you pay for but the food is probably the worst you could imagine. If that was a little better then that would be a plus. The rooms are ok but the bed isn’t to our liking but may suit others. Would I come here again (definitely not)

Robin Kras

Good location! However, the hotel is not so good. It's very noisy so you need earplugs to be able to sleep. It's also not very clean. The towels have yellow stains, and I noticed a cockroach sleeping next to me. On a positive note, the rooms are quite spacious. The swimming pool is nice. The air conditioning didn't really work. It's best to sleep naked without blankets because it gets too hot otherwise. The breakfast was horrible. The cornflakes were stale, the peas were under cooked, the eggs were discolored, and there was not a lot of choice. Even if you tried your best to cook food as badly as possible, you couldn't get it as bad as in Greenfield. If you stay here I advise you to do it without ordering food.

Octavia Trestian

The place is great in terms of location but the rooms on the ground and basement areas are horrible and very noisy in the morning , we had cock roaches in the bahtroom and the shower head was completely covered in scale so we couldn't have a proper shower ,no view at all . I will not stay here ,again. I requested a room on a higher floor and with a street view but simply got ignored. Not the best customer service at the reception, either 🙄 Very disappointed 😞

Edvin Mester

My honest review. We booked an all inclusive 7 nights stay. The location is good, meaning there are restaurants, shops, rent a car around, also the beach itself is relatively close. Did drive around the island and in my opinion Maspalomas is the best place to stay. The hotel is good, the rooms are ok, cleaning every day! Rhe pool was nice, but too small for the amount of the people, also just like everywhere, peolpe storm the poolside at 9am when it opens and "reserve" the sunbed! The pool bar had little to offer regarding food, and the variety of drinks was also limited, to say the least. I did not liked the loud music infront of the hotel, since there is an Irish Bar with live and loud music late into the night. Food, well.... When it comes to food, the presentation is good but the taste is just blunt... I was extremely hungry and ate every time but was not totally satisfied. Vegetarian options should be more inclusive. I would rate food 3/5! I wasn't disappointed but excepted more for the money. My overall rate would be 3.3/5. The staff were friendly and helpful, cleaner lady's also, it's just the loud music and quality of food which needs changes.

Emily Ellis

Our accommodation ruined the holiday. It was fortunate that the location meant we did not really have to be there. The main pool is full of rust. The bungalow itself was outdated and rusty. When we arrived, the electrics were not working and we were told to turn the fuse box on - health hazard!! Staff were incredibly rude and the A4 info paper we were given was incorrect. You could hear everything from our neighbours to them coughing and going to the loo! I had to sleep on the sofa to try and block out the noise. No new towels and the ones we got were stained. Completely dated, run down and not cared for. I tried to share my concerns with staff and via messenger but they were not interested. I would NOT recommend and I would NOT return.

Ann Dawson

Just returned on 27th November. There is no bar no snack bar. No shop . You carnt get anything from the hotel only a bottle of water from reception. Stayed a week had the same towels all week and no beds changed . Asked if could use toilets in reception while waiting for transfer and was told they are closed. Would not return . No facilities. Pools need a major refurbishment

Tony Mac Manus

I'm sorry but it was a nightmare from early on . You are given an A4 sheet of paper with restaurant and bar opening times which do not exist as it is closed down. There is not even a shop to get water minerals or ice creams around the pool . The two adult pools are only suitable for good swimmers as they are 1.7 metres depth. The baby pool is about 2 foot in height. We had two bungalows both very run down. The towels were shocking, the doors lock but can be opened easily when locked, remote control dirty, curtains dirty and presses falling apart held together by tape. My Mother is 86 and we had to go out every morning afternoon and evening with her as there was nothing to do in the complex . Playa Blanca is a lovely place to visit but not staying here again Sorry . Finally I would like to say the staff were very friendly and helpful so I am sorry to complain.

Sally Brackenridge

We spent two weeks here in September. Lovely location, five minutes from beach, restaurants, supermarket and bus stop. The apartments need a bit of attention but I would go back next year.

carol bishop

The room was clean , spacious, and has basic furniture. It had everything you needed for your stay, including AC .large patio on the front and a small drying area at the back .Nice friendly staff ,would stay there again

Paula R

Stayed here for 3 nights. Lovely/quiet place. Spacious room. I booked with breakfast included// selection is simple but covers all the essentials. The hotel is located a short drive from the airport and parking is allocated per room. Good spot to stay if you are looking to explore all parts of the island. The local town 2min a drive away and has plenty of restaurants/pharmacy etc. Would stay again, thank you!

Nico Lembrechts

The good: nice little hotel, friendly staff, breakfast with good choice, nice little pool, room is cleaned every day, bathroom with good hot shower and friendly owner. The bad : For me the bed was terrible because mattress was metal honeycomb with tiny layer fabric on top. Looks like it needed another small mattress like box spring. Also the restaurant nearby was having a party until 03:00 in the morning with really loud music one night. Other days it was quite. In the end good night rest is the most important feature for a hotel. That's why only three stars.

James Cockerill

Excellent off the beaten track retreat. Cosy room and friendly staff. I wanted a quiet few days away and that's exactly what I got . Would definitely book here again.

Luc van de Plas

Not your average hotel. Big rooms which are being cleaned daily. A salt water pool and great views from the terraces.

варя лайк

Very good place with delicious breakfast.

Afsheen Ali

As always had a great experience. I spent more tye 21 days at my first time visit. And now a couple days ago I spent 5 nights there.the staff is quite generous and welcoming. Rooms are well furnished with equipment. Pool side view always make me feel comfortable. Comprehensively it's worth staying in this hotel. Always my first choice and it's least expensive as well .

BikerBicky

A big hotel and well placed to easily get into centre of Bugibba. Reception area large and always clean smells nice. Rooms are clean and spacious and they seem to clean rooms daily. Free safe in the wardrobe which is a nice touch as you often get mugged to hire a room safe. Hairdryer, coat hangers and towels. Plus given I was self-catering 2X toilet rolls of which one was replaced. Small fridge which is good for keeping a few beers, water and a snack chilled. Staff very pleasant. No adapter needed if you're from Britain as 3 pin sockets in place. Nice big pool which wasn't well used during my stay but it was well out of season on 22nd November so understandable.

Jamie Cooper

The rooms are a little dated, but the beds were super comfy, and the Aircon worked very well. Small balcony but that didn't bother me as I was a solo traveller. Breakfast buffet was lovely, and the Pizzeria on floor 0 did nice pizza and pasta. Staff were very helpful and friendly. Hotel is in a good area, near to main bus lines. Plus the "Hop On Hop Off" bus starts from outside too. Loved my stay here, and will definitely stay here on future visits to Malta.

Maria Ariadel Cordova

The hotel in general was good. The food was normal, people are kind and good during their service. They forgot to clean the room and give us towels for one day. It is not a bad experience at the end.

Louis O

This is a basic hotel. It's clean, not noisy. I had a comfortable stay and would stay there again. If you are looking for a ambience a d sophistication then you won't find it. The buffet breakfast is 6.5/10. It is good value for the money. The staff are polite, helfu and efficient.

Barbara Maver

The Paradise Bay Resort is nearly at the end of the road leading to the Ferry Terminal. We like this although it does take a bit longer to travel to other places. The hotel has a beach as well as outdoor and indoor swimming pools. The food is good. There is a buffet for all meals but you can also buy food at the bar. Our room is en suite and there is a kettle. The rooms are serviced daily , or not, as you choose. Staff are very helpful and polite.

Eirini Rera

This hotel is located in an amazing place! It feels like you live in the center of the sea. Staff is very friendly and polite. I recommend all inclusive,as food is more than good. Particularly,there is a huge variety of vegetables,meals and sweets to choose from, every day. This hotel has magnificent view,its very clear and is suitable for couples or families.

Kay Saha

I had a great time in Malta, and the hotel was decent. The breakfast's were okay nothing special, good choice of food for the dinners probably wouldn't go for half board next time. What sets this hotel apart is the friendliness of staff they really were smiling all the time and made me feel very welcome. The boat trip to Comino Blue Lagoon is one of the best excursions I've ever been on, I did this trip on 3 consecutive days - Stunning

Fred C

My stay at Paradise Bay Hotel in Malta was overall satisfactory. While the hotel offers stunning views and excellent room cleaning services, it's worth noting that the property seems to be showing signs of age. The pool, unfortunately, did not meet my expectations in terms of cleanliness. On the positive side, the staff was incredibly helpful and accommodating throughout my stay. The standout feature was the breathtaking view, which added a special touch to the experience. If the hotel invests in updating its facilities, it could greatly enhance the overall guest experience.

Korneliusz Banach

The hotel may be getting on in years but I would love to return here. Stunning views of the sea. Extremely friendly staff from the maids to the pool bar and restaurant staff. A very nice guest relations man - Alberto. The hotel has a huge sunny pool, direct access to the sea and across the street a small beach with a „Porto” restaurant with a 20% discount for hotel customers and again - extremely nice service. From here you can easily get to Comino and Gozo as the hotel is next to the ferry terminal.

klaire gadsby

Clean rooms. Ones next to road are quite noisy. There is a road grate that clangs each time a vehicle goes over it. Air con didn't work great. About ten min walk to strip and 20 mins to old town

Joshua Reynolds

Hotel is in decent location it’s 5 min walk from new town and 5 min taxi to old town. Receptionist was brilliant couldnt have been more helpful. Only thing found strange was you don’t have an iron in your room and aren’t allowed on. Need to bring clothes over to laundry room to iron and bring back to room

Diana Franklin

Well what can I say about KRHotel . Nothing good to say about it . Booked a hotel but all we got was a converted garage we actually had to go through the hotel to get to the room. No balcony to sit out. No privacy when we left the door open. Actually no windows in the room .. large sliding doors with frosted glass that when you open yourprivacy was gone. We were 2 days in when we 1st seen cleaners the girl was cleaning the room adjacent to ours and I ask her to clean the room and she said no then asked her for towels which we got ( might I say they've seen better days ) asked for loo roll to which she said later .. Then we decided we would have lunch in the "hotel "and asked the young girl at the reception desk could we get lunch so we went and sat at a table waiting for her to come take the order we could be still waiting if i hadnt went to look for her , food ordered and brought out to us and as we were eating this young girl decide to start washing the window right beside the table we were eating at . As I was moving she says I'm nearly finished my reply was that she shouldn't have been washing the window along side us while we were having our lunch She kept saying" it's my job" "I have work to do " complain to the manager . I found this girl to be very rude with very little to no customer service skills . It also states that there's daily housekeeping but here we are day 4 of our holiday and I've had to ask for housekeeping to come and clean .. and talk about rushing us out we weren't even out of the bed and housekeeping was at the door to get the place ready for the next people. It may be a 3star hotel but what we got for the 5 days wasn't even a 1star . Suffice to say that we would never return here again.

Tony Schiavone

Can't give this hotel 6 stars! Little gem of a place ideally situated, comfortable, friendly the list goes on. My partner says she loves it too bless her. 🙌

Miriam Lally

Only stayed one night but we had an enjoyable experience. Rita at front of house was the one who made our stay enjoyable. She was extremely helpful and friendly.

Paul R

Decent basic apartment which was clean. OK for a week and in a good location. All staff encountered were friendly and helpful. Can’t see the point of the 50€ deposit, there is nothing of any value in the place but I guess they had problems before. Deposit was returned no problem. Drinks expensive outside of their happy hour, but fair once this starts. For the cost it was fair value. Out of main season and we were away from the pool area so thankfully quiet.

terry dickinson

It was great to return to Natura after four long years, the staff have mostly changed , so the familiarity wasn't quite there. It was the first time we have had to pay the cash deposit but it wasn't a problem. The night time lighting around the pool area was very nice . The room was fine and the pool area was always clean. The staff were always helpful in the bar . I think they could get more custom in the bar at night with more comfortable seating rather than the formal looking tables and chairs. They have put some comfier chairs in the middle room . I think shutting the bar at 10pm could have been delayed until the end of October. It was great to see Fred and Andreia towards the end of the week.

Kevin Chandler

Just returned from having a lovely week here, the apartment was great, clean and had everything that you need, including a washing machine. Pool and surroundings were very nice. Situated close to everything. Staff were all friendly. Very much enjoyed our stay and would return again.

Susan McAuley

Rooms are a bit dated although the bed was so comfortable. Kitchen fully equipped even had a washing machine. The pool had lots of kids playing with inflatables which was annoying but the area was clean and well laid out. It was situated well in the new area of Albufeira not far from restaurants and bars quite near the strip. The staff are wonderful especially Luis and Katarina.

Ruth Hall

We had a lovely time here during the October half-term. The apartment was comfortable and clean and the staff were lovely. We used Ubers to get around and that was very simple. The hotel is convenient for lots of restaurants, bars and shops - including a great supermarket just up the road. We had a gorgeous meal at the Fuji Restaurant and a delicious brunch at Al Gharb Coffee Roasters. These places are very close by and worth a visit.

Svein Erik

A very nice parador, situated in beautiful surroundings. Lovely garden and a great pool. The room was big and light, and the bathroom likewise. The only negative is of course the noise from departing flights from AGP, but it was not a big problem for us. The food in the restaurant was superb, and the selection in the menu was large. The service was first class too. We had an early flight the next morning, so this time we only had one night here. But, I am sure we will come back to this parador another time.

Anisha A

I recently stayed at the Parador de Malaga Golf Club Hotel and unfortunately, I encountered several issues that left me less than satisfied with my experience. The proximity of the airport is something I expected, and while the noise from planes landing was unavoidable, the daily lawn mowing at 7 AM was a constant disturbance to our sleep. It seemed unnecessary to have such a noisy activity at that early hour, and it significantly impacted our rest. One of the most disappointing aspects of our stay was the lack of attention to detail when it came to room service. It was concerning to discover that bed sheets were not changed during our stay, which made me question if the towels were truly replaced or simply refolded. This lack of cleanliness was a major letdown. The breakfast experience was also subpar, especially for a 4-star hotel. Unlike my experiences in other European countries, the breakfast options were limited, and it was not a buffet-style service. Having to order hot food from the restaurant and then waiting for an extended period before it was served made for an unpleasant morning routine. Adding to my frustration, the language barrier was a significant issue in the restaurant. The staff did not understand English well, which resulted in incorrect orders. It was frustrating to receive dishes that were different from what we had ordered. Overall, while the location of the hotel is convenient, these issues significantly impacted my stay. I hope the hotel management can take these concerns into account to improve the experience for future guests.

Albert Chavarría

Celebrated our graduation ceremony there for the second time and the events manager and his team were great to work with. They went out of their way to help us and make us feel comfortable. They deserve a raise. I can't say the same for the hotels director however. He treated us like we were a sore in his backside and he couldn't wait to get rid of us. If I hah had to treat with him personally I would have cancelled the event. Change him for someone better!

Roger and Brigitte Smiley

This parador is in the middle of nowhere and they know it! There is no coffee in the room and you can't even get one unless you pay huge fees. I asked at the reception and they said only SUPERIOR rooms get coffee. I've been around all of spain in 4 and 5 star hotels and never got such an answer....even in all the paradores...ridiculous...also...the only restaurant is expensive with no ambiance. Plus they put us in a room beside an area where there was a reception. I beleive this is all because we booked through Expedia vs direct. Stay away!

Hil Will

We were delayed at Malaga airport for 2 days and took a 5 minute taxi ride to here. The price was good. The hotel was clean with a spacious bedroom and large bathroom with a shower and bath in it. There was lots of hot water and many toiletries in the room. The fridge was well stocked with drinks and we loved the nuts!! The breakfast was brilliant with loads of choice - all exceedingly well laid out. The staff were so welcoming and helpful - the guy on reception providing us with toothbrushes and paste. The view from the room patio doors was the golf course and the sea. There is absolutely nothing at this hotel not to like. It's well worth a stay!

J G

A very comfortable stay in a lovely complex. Clean, tidy and great on-site facilities. Multiple pools, gym, and restaurant. The restaurant food was basic, but convenient in a pinch if you didn't want to cook in your apartment. An excellent supermarket is only a few minutes walk away and had everything we could have needed plus more!! The only minor drawback is that we weren't able to access Netflix (for those quieter days) and the location is a little out of the way, but if you hire a car, you won't have any issues. Would 100% stay again for a vacation, but would not if needing to work (as the WiFi was not be reliable enough during our stay).

Liz Bukky Olu

Great place to stay, I stayed here with my partner for a few days and it is lovely. Great place for kids as well. Minor issues with key card not working at some points but overall good stay.

C H

Somewhat good. + Very nice pool, although not heated and water was very cold (October) Nice outdoor areas Very good restaurant Apartment good size Good breakfast - Limited wifi: only had 2 days called numerous times nothing happened, lame support Rooms cleaned only every other day Many things inside apt broken AC limited to 23 C only The Internet never worked on the laptops!

Matthew Boldeau

Solid spot, 30/40 from main area, good parking nice pool, good food as well

Nils Van Vaeck

indoor pool closes at 17:45 water in the shower is only hot for 3 minutes wifi doesn't work furniture is old rooms are very big, outside area is nice and green

Klaudia Gibas

We were robbed of our bikes in the hotel lobby !!! There were other bikes besides ours but only ours were lost. The lady at reception, was unpleasant and did not give us any help. There is no CCTV on the premises, despite the hanging notice that the property is monitored. I give one star because the rooms were , clean . Everyone except the lady at reception did a good job keeping the resort tidy.

Chris Kidd

Don't believe the bad reviews . Arrived at 9 pm . Receptionist was here to greet us . Room was very clean . Pool area spotless . Loved every minute of our stay

Kailey Naviglio

The surroundings are perfect, the kitchen works well, there is a supermarkt closebye same for a beach and a beach town(los cristianos) everything you need is in the apartment and the people that work at the front desk are really nice

James Jacobson

Clean property, good location, bus stop outside, bars and shops close by. Wi fi provided

Pedro Jakas (DoItByYourself)

Great budget option. Has everything what you need (swimming pool, balcony, kitchen, tv etc) Was put off by reading some of reviews... But after the stay - can confidently say: good apartments/hotel and priced reasonably. For those you wants 5* hotel - I suggest skip this and pay premium. Recommended!

Shaun M

This apartment is in a great location with a 2 minute walk to the Natural Swimming pools of Punta Hidlago. It was incredibly clean with original features and decor which we loved. The breakfast was excellent with both hot and cold options all served in a great restaurant overlooking the pool with the sea in the distance. Exceptional value for money, we will definitely be back!

HYEWON

Just a couple of mins distance from sea. I can hear waves while lying down on a sunbed. The apartment is big and comfortable and the pool is clean and nice. Plus, good selections of breakfast buffet!

Egor Laba

Cozy hotel, very tasty breakfasts, friendly staff, clean pool, comfortable room. In walking distance is the ocean with different establishments and beautiful view

Hilda Varga

The rooms are a little old fashioned, but authentic and very clean. Who cares about the decorations, when the room is super clean, you have a big kitchen, living room and balcony. The bed wasn’t the best, it was squeaky, but comfortable. Everyday was almost the same breakfast, but still it was various and delicious. And the staff was super professional, lovely and helpful. They answered every question we had, managed every little issue immediately with respect and care. The pool was also amazing, they cleaned and disinfected it every night. Thank you for making our stay so good! It was perfect for our family, and we felt like home! Muchas gracias!

Lars Roll

Five stars to Dunia the massage therapist in the Wellness center. I had the full body massage. It was so relaxing. Actually, the best massage that I've ever had. Thank you! Also this place is a gem. Very nice pool and view of the sea. Our room was renovated and clean. Friendly and attentive staff. Nothing to complain about! I really enjoy my stay here!