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Benhao L.

The staff here is always ready for help, however, maybe it is now the off-season, quite some staff are not well trained so they do not understand guests' need neither in English nor in German. The food here is very poor. The soup is thin, no freshly grilled meat. I was expecting a Deluxe experience, but the reality hit me hard... The sea view is unbeatable.

Alicia Perez

Lovely hotel, great value for money. Just wished the rooms were somewhat nicer. But the views we had of the hotel made it worth it 😍 would definitely come back. The staff was lovely and loads of veggies options

Martin Reader

Had a great time at this hotel. Food is ok. Entertainment in the evening could be better , but overall had an amazing time , made some great friends and would definitely go back ! The general manager as well is a true gent . Will do anything for you !

Farah Faisal Khan

Avoid at all costs! Absolutely appalling service from the staff. We ended up leaving the hotel after the first night due to the hostile behaviour. Day 1, 3 members of staff came up to us and asked us to leave in under an hour with 3 children as the hotel management did not want us there due to complaints we raised about the rooms. We were locked inside with a technician as the doors stopped working and another room had no air conditioning, they could not move us or even downgrade the room so sent in a technician at 3am. When our provider questioned why they wanted us to leave they completely rejected what they said. Insulted us in front of other guests. Will be taking legal action against this hotel! If you fancy embarrassing yourself go ahead and book it! We have video evidence of the incident that occurred where they came up to us whilst we were having breakfast and telling us to leave. I’m happy to share.

Anisa Hoxha Sinaj

Wonderful, caring staff. They tried to make you feel as comfortable as possible. The animators were cool , i loved them . In addition to the ice cream girl in the evening, her smile was missing, it seemed as if someone was forcing her to do that job, no matter how much you tried to make a joke with her, she looked like you had killed someone. What I didn't like is that I had an incident in the room and while ironing I ruined the upholstery of the sofa. We told the reception about this and the assessment they gave the bull was very high (100 euros). We work on our own in Albania with this job and the price was a maximum of 50 euros, we did not like that value. We don't think of going back to that Hotel as it seemed like a scam to us. Was to far from the airport. rooms: On Monday there were to many people came in the hotel and the cleaning lady did not make to clean my room, i had to do it myself . She also told me that there was no pillow cover ,and this was not good for a 5 star hotel. But on the other days they cleaned my room every day Security" The lifeguard was not available all the time. One of us risked drowning and I had to save her myself, fearing that I wouldn't make it, but I did. Food There wan NO suitable food for babies . Only 1 kind of HIPP , my son did not like it . He ate only yogurt for 7 days , the all day . I really appreciate the chef , he tried to cook something for him , but he did not like it , it didn't have the thin, creamy texture for a baby , but i appreciate that he tried There was to much spicy food (i can not eat spicy) , but there was a lot to choose

Kevin Weir

Very clean room, cleaned every day. The hotel is clean and well kept. More than enough sun beds to go around. There’s enough choice of food, so you can find something for everyone, tea, coffee, snacks and drinks available all day. We were there for 11 days and enjoyed our stay, we spent a lot of it at the adult pool, as we went without kids. It was quieter, for us.

Andrew Marjoram

Exceptionally clean room. The rooms had everything I needed. I didn't notice the fridge until I left though. The easy to pull out drying rails on the balcony were a nice thought too. The rooms were cleaned to a very high standard every day and tea & coffee topped up. The nice touch of two free bottles of water were appreciated. There was also cold water available from dispensers around the hotel. All the staff I came across were so friendly & efficient. I was all-inclusive and the food was amazing with a very wide choice with daily changes to the menus. I saw a lot of negative reviews about food not being hot enough, which is just not true. And anyway, I saw at least one easily accessible microwave to heat to required liking if necessary. The facilities were superb. I used the indoor pool every day. There was always available sun beds and outside pools were lovely. I would thoroughly recommend this hotel and hope to come back again one day.

Horatiu B

Wonderful hotel - spotlessly clean all around including the he room, bathrooms, pool area. Good size bedroom for 2 adults and one child. Cleaned every day and fresh towels. Food was excellent, always something you will like. Pools are fantastic. The entertainment team - excelent! Good job guys and thank you for keeping up busy with different activities all day long. Overall a lovely holiday, well organized, friendly staff. Thank you everyone!

NaijapharmacistinUK ifedolapo

Beautiful resort. Staff are nice and all. Food always available all through dinner time. However, sometimes things run out or dispensers run out and no one to fix it. Very family friendly..my little one always made a mess and we were treated with respect. Kids club were very helpful with the over 4year old.

Adele Parmar

EXTRA.While the resort is advertised as all-inclusive, we were disappointed to find that we couldn’t take full advantage of the specialty restaurants during our 5-night stay due to restrictive terms. This is something to be aware of when booking, as it detracted from the overall experience. The restrictions left us feeling like we weren’t getting the full value of what was promised. We are at the Alua Atlántico Golf Resort and were very pleased with our experience. Upon arrival, we were checked into a room with a spiral staircase, which, as an older couple, we found unsuitable. However, when we requested a change, the staff was incredibly accommodating. They promptly arranged for a new room that suited our needs perfectly. The service was exceptional—truly reflective of Hyatt's high standards. The staff were friendly and professional ensuring we were comfortable. The resort itself is lovely, with excellent amenities.

Vasil Vasilev

⭐️⭐️⭐️⭐️ (4/5) HSM Canarios Park is a great choice for a family vacation or a relaxing getaway. The hotel offers good facilities, including spacious rooms, a clean pool, and a pleasant garden. The staff is very friendly and goes out of their way to meet guests' needs. The location is convenient, with shops and restaurants nearby, and the beach is just a short walk away. However, there are a few areas that could be improved. Although the breakfast is tasty, the variety is somewhat limited and can feel a bit repetitive during longer stays. Additionally, the restaurant can get crowded during peak hours, leading to slower service. Suggestion: It would be great to see more variety in the breakfast options and additional staff in the restaurant during busy times to avoid queues and delays. Overall, HSM Canarios Park offers good value for money and is suitable for a relaxing stay. With a few improvements, it could be even better!😊

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

ellie

Good value and nice for a few night stay, music and entertainment in the evening. Had no safe key and they ask for a deposit to have a remote to use your tv There are some reviews on bad food but as a picky eater myself, there was always something to enjoy for breakfast lunch and dinner. Don’t recommend the milkshakes but had some nice cocktails.

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Tracy Cozens

Food lovely and lots of variety. Restaurant staff work really hard. It’s actual Pepsi Max provided at the bar and in the restaurant and is self serve. Pool at the back of hotel was warm which was great.. Room cleaned daily but I did get bitten by something. it would have been useful if they had provided with more explanations when checking in as didn’t realise the other pool was across the car park and the daily activities were shown on a screen near the stairs. Evening entertainment not the best.

Fiona Kennedy

Clean, central comfortable. That's the only good thing I have to say about this hotel. Spent a week there and got very little sleep. Walls & ceilings are made of paper. I could actually hear the next room opening the zip on their suitcase. Breakfast was not good and they don't have a restaurant or serve food in the bar as per their website. Avoid avoid, avoid.

Philip Docherty

Worst hotel I've ever stayed in was a side next to the hotel kids and adults chucking fire crackers down the side street playing music while 3 am. The room was so basic no safe in the room like going back in time 1 member of staff really grumpy didn't hardly talk. This was by far the worst holiday ever I have been on I've got 2 more days to go and can't wait to get back home

Luke Davies

It is true that the hotel was the most affordable option in Benidorm at the time of my reservation, and I was prepared for a less-than-ideal experience based on some of the reviews I had read. However, I was pleasantly surprised by the quality of my stay. While it is certainly not a five-star establishment, the staff were incredibly accommodating and friendly. They even allowed guests to leave their keys behind the desk when going out for drinks, which was a great way to ensure that keys were not lost. Although some reviews have mentioned the small size of the bathroom, I personally did not find this to be an issue. After all, who would want to take a long, steamy bath in the beautiful weather of Benidorm? Overall, I had a wonderful experience at this hotel and would definitely consider staying there again in the future.

Sandra Giles

Just back and this Hotel is amazing for the price, the rooms are big and spotless the staff is so friendly look after you and nothing too much trouble. Shops bars restaurants all close by. I would stay here again!!

sylvia whitehouse

Good to sleep at and shower .....no amenities in the room I had ....no fridge ..no kettle....no iron . Apparently could rent a kettle but after asking the first 4 days got fed up with the "we'll try and find one" excuses.... You get what you pay for ...not the worst I've been in ...oh and noisy depending what neighbours you get

michal s

Beautiful place , hotel and food is great although there is a lot of Russians and is better to stay at hotel as in the city they all want your money. My daughter was approached by some weirdo who was apparently some boss son. Not the best experience for me and my family overall. Spain is much better .

YJ W

Just had a 5-night holiday with two young children 3 and 6 in late October 2024. What I like about this place: 1. WiFi available on beach (but the coverage is not great) 2. Great view 3. Good ice cream and milkshake from 1100 to 1800 everyday. 4. There is real coffee from the coffee corner 5. The hotel offers a good value one day boat trip to some great places to swim and casual dive. 6. There is a path by the beach - great for relaxed and quiet walks to two nearby towns. 7. Take away from food court is handy. What I dislike about this place 1. Quality of food is not very consistent - two dinners basic and nothing special and two dinners above average. 2. There is a long queue everyday during dinner time. 2. No food between 2100 and 2300. 3. Gym closes at 2100 and opens at 0900. No chance for a morning or evening workout. 4. Uncomfortable beds and pillows 5. Kids club is basic and can only take 4+ 6. Lots of mosquitoes by the three outdoor pools. Overall, will I recommend this place to friends? This place is not perfect but can be shortlisted. Will I return in the future? Probably no.

Hannah Patton

We had a fantastic week at this hotel, visiting at the end of the season with our two children. It is quite a shady spot, so I imagine in very hot weather it is perfect, but at the end of the season the pools were quite cold. However, the sea was lovely for swimming and there is a good indoor pool with a great Turkish spa. Some reviews don’t rate the food, but we thought it was fab. Loads of choice, all cooked well and very tasty. When it’s busy the buffet area could be quite crowded. The rooms were clean and comfortable, and our bathroom looked like it had recently been re-done. Great shower. There isn’t a beach, so for young children there isn’t an option for playing on the sand and paddling. We didn’t use the kids’ club but it didn’t look very inspiring when we visited. Entertainment in the amphitheatre was ok but not much on as end of season. Imagine it’s much better in height of summer. We opted for the Asian meal as our a la carte option - I strongly recommend not to do this as it was quite bad. Of course we should have gone for Turkish in Turkey! Staff were kind and attentive, the kids loved our waitress Eva. Overall we loved this hotel and would recommend.

Sharon Rutherford

Beautiful location, clean and tidy, as a veggie/pescatarian I loved the food, so much choice, the salads are devine. Always somewhere to sit on the beach/pier. Saw some fab acrobatic shows and enjoyed the boat trip from the hotel. Hotel a bit old fashioned but that's not an issue for us. Our grandson had a wicked time. We would return. Would be great if the hotel could supply reusable cups and water chillers rather than water in plastic bottles.

Stephen Lyle

First time here, in fact last day. The place closes sometime next week but it's still a busy place. So, good points, the staff are exceptional. So friendly and helpful, I can't say enough about them and they certainly contributed to a great holiday. The Garden Bungalow we had was clean and comfortable with a safe and a stocked fridge at no charge. Our room was cleaned and there are fresh towels every day. The extras of free ice cream, cookies, iced coffee, milkshakes, bubble tea, hot coffee etc also added to the experience. The jetty to sunbathe was brilliant and the barman was always running up and down and along the beach with cold drinks, exceptional. The food, well hats off to the chefs who produced an excellent menu every day and if there wasn't something there to your taste then I'd be surprised but I guess there will be one. At the foot of the hotel is a footpath that goes to Icmelor one way and Marmaris the other. Or buses run every 10 minutes at a cost of 30 lira each. Bad points, none tbh tho I'm sure if I wanted to search I would find some. Everything you need is here if you don't want to venture out. Oh, one thing, please tip, the staff all work their socks off for very little pay (wages are low in this country) so give them a boost when you can, £1.00 goes a long way.

linto joseph

I stayed at the Royal Lagoon 5-star hotel for 7 nights, and my experience at this resort was absolutely disappointing. As an Asian, I felt that I was treated poorly, while white guests and those from the European Union received much better service. Regarding the accommodations, the rooms were small and had a foul smell in the bathrooms. There were only one or two towels for three occupants in the room, which included myself and my two children. Throughout my seven-night stay, the sheets were never changed. When it came to the food, breakfast was always the same with no variety. There were different options for lunch, but I was out most of the day and did not have a chance to explore them. Dinner offered various kinds of food, but my experience with the service was lacking. One morning, when I asked for coffee, the server shouted, "What do you want?" He brought me coffee without sugar, which I requested, but he simply threw the sugar packets on the table. I found this behavior very unprofessional and not what I expected from a five-star hotel. On another occasion, I ordered whiskey with Seven Up at the pub but was served tequila instead. Upon realizing the mistake, I brought it to the bartender's attention, but he informed me that there was no whiskey available. I expressed that I should have been informed of the substitution. I was also offered a complimentary international cuisine meal one night. I ordered a Greek salad, onion soup, and mixed kebab, but did not receive the soup. When I inquired, I was told that the chef had discarded it. Moreover, while other guests received their mixed kebabs served in hot cast-iron plates, mine was served on a normal plate. I waited nearly an hour for my food while white guests, who arrived after me, finished their meals and left. Eventually, I left without eating anything that night. In terms of Wi-Fi, there was no service in the rooms; it was only available in the main reception area. I found this resort to be more accommodating for white guests than for Asians or Africans. The alcohol served was of poor quality, and if you wanted a recognized brand, you had to pay extra. The nighttime entertainment was also very lacking; management stated that it was not the proper season for good entertainment.

Patrice Stephens-Sobers

Rooms were dirty, everyone in my group complained about their rooms being dirty. Dust everywhere, hair in the bed, faulty furniture, a mess overall. Food was horrible, hardly found anything good to eat (and I'm not a picky eater) it wasn't worth getting all inclusive because I hardly ate. When I did eat, I got food poisoning and missed my excursion the next day because I was in the hotel room hurling my guts out. Even the drinks were awful, can't even get a decent cup of coke. The food is not easily accessible. I only enjoyed the £2.50 cocktails at the Shisha bar. Pool was disgusting and dirty, pool bar had an awful smell. NOT comfortable stay, I do NOT recommend this hotel at all. It's also in a terrible area, full of poverty.

Jakub Paciorkowski

We are currently staying with my fiancée at the Royal Lagoons hotel. We really enjoyed our stay. We would like to thank and distinguish the hotel staff. Employees are very: committed to performing their duties, friendly, funny, helpful, cordial, kind, considerate, professional. Someone FANTASTIC is Mr. Mohamed, who works as a bartender in one of the pools and collects orders from tourists sunbathing on deckchairs. An extremely kind and hardworking man. She prepares delicious drinks with various fruit decorations. He will be happy to talk or joke. What's more, it cares about the safety of tourists by tactfully but firmly refusing to prepare alcoholic beverages for customers who are already very intoxicated and just being in the pool is dangerous for them... Full profess! Many Polish bartenders could take lessons in professional service and high personal culture from Mr. Mohamed. Best regards Misia&Kuba

Az Az

Everything was ok we are satisfied from our staying there. Maybe personal need to do at least little bit more efforts. Want to great the boys on the front desk they were extremely nice, polite and understanding. Food was good and plenty. We did love the fish. Convenient is that in the back exit of hotel you can find a lovely side walk with plenty of stores, and hotel is extremely close to the airport 35 min. walk, 5 min by car 🚗.

Faith Hammersley

Hotel was very tacky...food was standard .. outside area smelt in the morning due to them using sewage water to water the plants..entertainment wasn't on until 9.45 which at that point we'd rather just go to bed. Some staff members were lovely, others not so much. Wouldn't recommend the city tour, waste of time, the orange bay was also a waste of time and money, the quad biking safari, would 100% recommend, brilliant day out... Other then that I wouldn't pay again to come to this hotel, isn't worth thr money we payed for it.. Not necessarily the hotels fault but I injured myself on one of the slides, as I saw older people going on them I thought I would as a laugh and ended up spraining my knee because the water is too shallow at the bottom... Would recommend going to the senzo mall close by, they have everything you could possibly need, the shopping food centre in the mall is cheaper then the shop in the hotel so would 100% go there instead... Like I said, wouldn't recommend!!!

Michal Lushi

We had an exceptional stay at this lovely hotel! The dining options were impressively diverse, featuring a wide variety of meats, fish, side dishes, vegetables, fruits, desserts, and delicious ice cream. The restaurant, with its cozy atmosphere and stunning sea view, was a highlight of our experience. Access to the beach is very convenient, The beach area was pleasant, with sun-beds available. The hotel maintained two beautiful pools, both featuring a lively atmosphere with music and breathtaking views. There’s also a designated shallow area for children, along with a gaming room to keep them entertained. The staff was friendly and engaging, providing excellent service - multilingual, speaking German, French, and English. They were incredibly welcoming, always smiling, and eager to assist in any way. Overall, we had an amazing time and highly recommend this hotel for anyone looking for a fantastic all-inclusive experience!

Aleksandra Pa

I spend 9 days with my family on all inclusive. The hotel was very nice and spacious. The food was good and the service was also very nice. The choice of food and drinks was impeccable. A big plus is the sunbeds on the beach and a small bar, a very nice way to spend time. The downside is that most of the activities were conducted in French and not always translated. The hotel is generally worth recommending .End of season lots off sale and much more quiet. Weather 23 degrees and not much sun in that part of Create.

mrvinov

I was with my partner on a week's holiday, I definitely do not recommend this hotel if someone suffers from asthma. The entire hotel smells incredibly of chlorine, which made it hard to get out of bed in the morning plus a sore throat. I will also add that people using wheelchairs or the physically disabled will have problems getting to the hotel or moving around on its premises. Apart from that, the hotel is really nice, nice views and we got a nice room (for an additional fee of course). Hotel service at a high level so there was nothing to find fault with. Animation only in French so if someone wants to go to this hotel with children, please keep that in mind. The drinks at the bar were very weak, the wine from the restaurant was much stronger, strange. Souvenir shops at every turn are a big plus, two supermarkets right next to the hotel are also a plus. The sea is about 200 meters from the hotel, so very close. Greetings to the entire hotel staff and management! 🩵

Rachael Green

Currently staying at this hotel and loving every second. Its a beautiful hotel and the staff are wonderful. Food is great and selection of drinks on the all inclusive are good. Rooms are nice, but there is lack of privacy on the ground floor junior suite room balconies. Also when the room is cleaned some surfaces are not wiped down? I.e. bedside tables and some areas of the floor. The bathroom also let's down the room. As a 4 star this is quite a standard thing to do in our eyes. My 6yro was also upset he couldn't go on the water slides due to their rules of it, which we felt was excessive and one of the reasons we booked so that was disappointing. The hotel shop and jewellery shop was lovely. The a la carte restaurant was great. The hotel also have a section on the beach and private beach bar and we thought that was one of the best highlights. The entertainment is absolutely terrible. We'd come back as a couple but probably not with kids

Dzejkob VXR

I stayed for 9 nights and had a generally good experience here. Reception staff were helpful along with polite and informative . The hotel in generally nice and clean and in good aesthetic condition. There are loads of sunbeds outside in the pool area.

Gintare Cerkauskaite

We stayed 3 nights in Alua Village and were extremely happy. We paid more for My Favourite Club access and it was worth it. We had a room close distance to the pool and dining facilities. The access also provides a lounge where you can snack or make the drinks yourself. It was quiet now but I am sure it would be useful during the busy periods. There is plenty of space around the pools for sunbeds and there is smaller indoor pool and jacuzzi. You can walk to sandy beach in 10-15 minutes. Last evenings we also enjoyed after-dinner guest entertainment.

Geoff Green

Enjoyed a 4 night stay in Feb ‘25. Weather was around 24°c for the stay. Clean hotel with great views and access to the beach. Mostly French guests, very relaxed vibe here. Good food through the day and selection of drinks. Rooms were spacious with good views. Cons - Water was a nightmare to get at times, you have to pay an extra €1 for a fresh towel. No coffee or tea facilities in the room. All staff made the effort to ensure you had a nice stay. The hotel isn’t luxury but it’s comfortable, well laid out and is superior to the Occidental resorts down the road.

Dee Sturgess

A lovely week's stay! Good sized clean room with sea view (unfortunately spoiled by wire mesh fence). Friendly helpful staff. We opted for the club upgrade which gave access to better rooms and a 24hr club area where you have access to premium brand drinks and snacks with a private indoor/outdoor/ solarium balcony/seating area. I have to say it was on the small side and as our visit was on a shoulder period I don't think it would accommodate many people and certainly wouldn't be comfortable. Our accommodation was clean and pleasant and close to the main building, be warned some of the accommodation could be a considerable distance away but rewarded with a lovely sea view. The food, in my opinion was quite basic and lacking culinary flair. I practically lived on salad (which I love) but it was very simple salads nothing note worthy. My husband would add that the desserts were poor but there was always fresh fruit available. One negative observation I have with relation to the club package was the private seating dining area. Although segregated by a divider this area was poorly staffed. Tables were not cleared in a timely fashion and on occasion couldn't get a clean table. We noted food dropped on the floor which was kicked around and spotted when we went for our next meal 🤢 this could easily be rectified with one dedicated waiter/waitress for this dining area. All in all I would recommend this hotel, the swimming pools were lovely! If I were to return I would not spend the extra on upgrading to club level as I really didn't think it was value for money.

Mohan Narayan

My wife and me stayed in the hotel during New Year, we had great time. Hotel was clean, Spacious, good views, friendly staff. Three outdoor pools and one indoor heated pool, Sauna, Jacuzzi. Although it was during winter holidays, not many children, so pool was not busy at all. Only sad part was Steam room was not working. Otherwise everything was perfect. We are seriously considering of returning next year too for new year. New year gala dinner was scrumptious and wide choice with plenty of wine, beer and other drinks. We also had access to the My Favorite Club lounge in the hotel as part of our booking package, which had plenty of food and drinks to enjoy anytime.

Anne Bowen

The plus points of this hotel for us were - excellent food & drinks in terms of flavour and choice. Very clean hotel. Lovel modern decor.Helpful & generally friendly staff. It's built on side of a hill so thus could be a problem for those with mobility issues. There are only a handful of rooms with lift access. The 2 outdoor pools are freezing in Winter months but there is a lovely heated indoor pool but it is smaller. The main language spoken is French, however most staff speak English & other languages. We missed out on some entertainment as we didn't speak French but staff do their best to be inclusive. Would we go again - yes as good value for money for all inclusive.

robert jones

Had a great stay here for a week. The room was a little tired but they are refurbishing at the moment and with that been the only negative I feel this hotel could be a gem come next summer. Food was nice and if you like trying new food plenty of choice. It is slightly salty but other than that very tasty. My wife can't have dairy, she mentioned it once and they went out and bought her almond milk. Fantastic service if you ask me. Pool was cold but it was February. The heated pool was fine and we enjoyed that one, the slides were also great fun and broke the days up. Service around the pool and in the bar was unbelievable. They really take the time to talk to you first couple of days. After that you have to tell them to stop bringing drinks or they turn up every 15 minutes. All in a great stay and would recommend.

Linda Cons

Our family room was amazing. Only warning is put a towel down so you don't Slip in the shower. Cleaned everyday.The staff are absolutely lovely.If you are on need of any extras just ask and they will do everything they can to help .

mike Hamo

Great hotel, the staff are incredible. The place is clean and tidy and the rooms are big. The entertainment team are amazing and always talk to us everyday. I can see how much effort they put into their job, they have made our holiday. Especially Megan and Emily who have been great with us. The waiter staff go above and beyond! I would definitely recommend

Remko Meijer

We had a great time in parkland. Martina host in the restaurant was very nice and helpful. Diving center in the hallway is not good, don't trust them.

Dawid Borciuch

Great hotel, nice rooms, good food. nice people serving food and drinks, evenings attractions on theatre nice disco on Wednesdays . I was using also a spa next to it, sauna, jaccuzi, steam room and massages Ahmed top guy nice friendly good knowledge and recommendations about treatment also reasonable prices highly recommend massage with hot stones. Definitely will come back and use it again

DJM

10 day stay in the hotel all inclusive early Feb 2025. On arrival reception staff very helpful. Rooms very good modern refurb, views across the rooftops to the sea. Beach 15 minute walk, shops all close by. Food good and varied. Dress code for dinner could be better many rock up in shorts sandals and anything they want. So that could be improved. Staff always pleasant, tidy and efficient. Entertainment usually good. Pool fine nor heated. Spirits on basic all inclusive as usual not up to par with branded but acceptable. Overall excellent well run hotel. Would happily stay again.

Alan McNamara

This was our 3rd stay at the Gran Canaria Princess. It is a fantastic hotel, the staff are always friendly and helpful. The food choices and quality are excellent. The rooms and hotel generally are always clean. The nighttime entertainment is very good. Looking forward to going back again.

Esko R

The hotel is beautiful, spacious, well maintained and clean. Hotel staff is friendly. Location is good, shops and restsurants in easy walking distance. Short walking distance to the beach. Our room was spacious, decent balcony with a nice view. The rooms have safety deposit box and electric water boiler. The air conditioning was very effective (January). The bathroom was behind two doors, so you could go to the toilet at night without disturbing your spouse. Fashionable sinks are terribly difficult to use. Dirty water stays in the pool for a long time because the bottom is flat. The soundproofing of the rooms is not very good, but it doesn't matter much when the customers are mostly senior citizens. Toilet paper is very cheap. The dining room was spacious. Breakfast and dinner were very rich. The dishes are low in salt, so I added salt to all the dishes. For some reason, every time when pizza and lasagne were served, they were vegetarian, so I couldn't taste them. In summary, we can say that the Princess hotel is a high-quality and safe hotel.

Richard Higgott

This stay could have been better. I'll start with the good things. Food has been great with plenty of choice. The location is good with an easy 15 minute walk to the beach. Bar and outside areas pleasant. Free on-site parking and mostly cheerful and pleasant staff. We enjoyed the outside area of the dining room, which was very pleasant and a great escape from the huge indoor busy main room. Our room 433. The shower ran hot, cold, hot cold for the duration of our 9 night stay. We reported this to reception on the first evening. Nothing changed unfortunately for the duration of our stay. The bathroom didn't vent condensation or toilet smells because the white vent on the wall is completely blocked with dust and grime. The trap of the shower had been completely removed and left under the bathroom cabinet. Presumably, the shower didn't drain well enough with it in?? Maids start knocking on bedroom doors from 8.00am, so we started using the do not disturb if we weren't ready by then. Unfortunately, they still knocked! They generally did a decent job of cleaning the rooms but no change of bed linen in 9 days. A big problem in this hotel is the extraordinary long waits for lifts at breakfast and dinner periods. There simply isn't enough lift capacity for the large number of guests staying. If you're on a higher floor with mobility problems and not fit enough for lots of stairs, then be prepared for long waits. We opted for the half board package, but this hotel has some of the higher prices for drinks we've experienced in the Canary Islands. Just beware you will be charged for water on half board even though it comes in their own plastic bottle presumably filled at the hotel?? We had a couple of unfriendly encounters with the hotel security staff who patrol the main gate. It's been our first hotel that feels it needs permanent security at the main entrance. This hotel was our final hotel of a 6 week grand tour of the islands. This was our most expensive hotel, it was also the worst.

Jamie Head

Stayed here at the beginning of December. Really enjoyed my stay here. The rooms are big with everything you need. Ice cold fridge, safe for your valuables. The bed was lovely and comfortable. The balcony here is massive and nice to sit out on in the evening as the sun goes down. The hotel overall is very clean and well looked after. The swimming pool could of done with being warmer. There is a nice spa area next to the pool. Table tennis tables free to use throughout your stay. The evening food wasn't the best but always different stuff each night. The hotel is situated in a very good location. Local buses run right from the road so don't have to walk miles to get a bus. Shops are a 2 minute walk. There is parking on site but not a lot. Was full everynight. Evening entertainment every night. The lifts are slow and skip floors before coming to your level. There is only 3 lifts for the whole hotel which I feel isn't enough for the size of the hotel. I would come back to this hotel again.

Panayota

I recently had the pleasure of staying at Rodos Maris, and I can’t speak highly enough of the experience! From the moment I arrived, I was impressed with every detail, but a few highlights truly stood out. Firstly, the food at the hotel was another memorable aspect of my stay. Each meal was delicious, with a diverse range of cuisines to try. The real stars of the culinary experience, though, were the sweets! Each dessert was like a work of art, both in presentation and taste. I found myself eagerly awaiting each meal just to try a new treat—the pastries, cakes, and chocolate delicacies were simply out of this world. The sea view was beyond breathtaking. The beach was pristine with crystal-clear waters, and the gentle waves created the most serene atmosphere. Whether lounging by the shore or taking a sunset stroll, I felt as if I’d found a slice of paradise. Lastly, a special mention to the wonderful team at the Mexican restaurant. The waitresses were so friendly and welcoming, making us feel like family from the start. Their warmth added an extra layer of enjoyment to each dining experience, making it feel truly authentic.

Sarah Last

Lovely hotel...rated at a 5* but at best a possible 3+/4 but... The staff are amazing!! Big shout out to Chris,Elizabeth and Junior at the bar!!! The hotel is currently going through renovations which it does need, we were lucky enough to get a newly renovated room (633) we went on the last week of the season and the staff couldn't do enough for us! Welcome drinks on arrival, golf buggy to our room, mini fridge filled daily, fresh towels on request...some aspects were definitely 5* such as service...the small things like quality products in the room and the points I've previously mentioned. Down side some staff were rude but we have put it down to it being the end of the season and exhausted. Value for money...YES!!! location AMAZING!!! I would recommend getting a private transfer though as even with a taxi it was still 1 hour from the airport. Entertainment excellent 👍🏻. We will be returning for sure.

Kiran Kumar Tathekalva

I had an incredible stay at Mitsis Rodos Maris! We spent a week here and thoroughly enjoyed every moment. The hotel offers a fantastic range of amenities and services that made our stay both relaxing and fun. The pool area was beautiful and well-maintained – perfect for lounging and swimming throughout the day. We loved the variety of food options, including the delicious a la carte restaurants and brunch options. Make sure to book these experiences in advance; they’re definitely worth it! For families, the hotel’s kids’ club and entertainment activities were a huge bonus. Our kids had an amazing time with the activities provided, and it gave us a chance to relax as well. Plus, the hotel is just a short walk from the beach, which was ideal for beach days without the hassle of driving. We also appreciated the convenience of the on-site amenities like ample car parking, stroller rentals for a minimal deposit, and plenty of nearby shops for souvenirs and essentials. The staff was friendly and always willing to help, making us feel very welcome from start to finish. One area for improvement would be adding more options for toddlers. A soft play area would be a wonderful addition and provide a safe, engaging space for younger children to enjoy. Overall, I highly recommend Mitsis Rodos Maris to anyone looking for a family-friendly getaway with great food, activities, and a prime location.

A. Reed

Absolutely wonderful octobee half term holiday. We had 17 family members ( 5 family units) 7 children and 10 adults. We had a mixture of family rooms and bungalows. The staff were very helpful and responsive if there was a problem. We had a beautiful room and the food was delicious. The pools were a bit cold for the kids so we spent most of our time all together on the beach. They water was warm and the bar staff very good. Sunbeds are a bit rubbish though. Great holiday would definitely go again.

Miss Veroni

We stayed in the resort for 7 nights. It was our first time at this place and the welcome impression was the most disappointing. The receptionist was extremely arrogant and unhelpful. For example, she didn't inform us about things like fitness with Angie? I found this info here on Google reviews. She made a fuss to answer any question. We felt very uncomfortable and unwelcome. Another thing is that we didn't have electricity in our bungalow. So on arrival we couldn't have a shower, stayed in the dark room with not working minibar, without air-conditioning or couldn't charge our phones. It really made a really bad first impression. It took 2 full days to get to the point where the mini fridge actually started to work! Above all we also had to pay tax upon the arrival for the every day stay at the hotel. Also, our son didn't get a proper duvet just some old blanket to cover. Although we couldn't complain about the food or drinks. Those were really good. The stuff and management of the restaurants- truly 5 stars.

Sophie Frew

We loved our stay at Cooks Club. The hotel is in a great central location with easy access to all the great bits of the island. The hotel has been designed beautifully inside and out. Not only that but it's very clean and there were always pleasant staff to greet you. The lobby, dining hall and grounds are all immaculate and aesthetically pleasing. The rooms are a decent size and ours overlooked a mountain which was lovely! The bed was very comfy and the room was nicely appointed. It had a luxury feel. The app that they use to order food works seamlessly. There was a good choice every night and it wasn't all the same stuff. There was a good choice of Greek cuisine too. This is no buffet, food is delivered beautifully to your table. The a la carte restaurant is amazing. The best food we had on the island! Don't be afraid to order something a bit different! There is a good array of drinks too. You don't feel hemmed in by the all inclusive at all. So summary- great hotel! I would visit this one and the others in the group. Don't hesitate to book!

Hayley Brown

We thoroughly enjoyed our stay here. All of the staff are so friendly and attentive. The room was really clean and the bed was incredibly comfortable. My favourite thing about this holiday was the atmosphere and the music around the pool. The food was really good too.

Paul Dalton

Beds are amazing. Room was good, not keen on toilet and shower being combined with room with glass doors that don’t shut properly. Only 2 small bottles of water in fridge daily. Bar staff at best didn’t want to be there. Food was good, pizza especially. Al a carte grill was good but lots of added charges if not careful. One choice of steak. Everybody bitten by gnats in corfu, everyone we spoke to! Not sure if this is time of year? But was bad. Had a great time but wouldn’t go back unfortunately.

Anja Tillack

As regular fans of Cooks Club, we were disappointed by our stay at Cooks Club Corfu. While the staff is friendly and helpful, the hotel did not meet expectations. The all-inclusive package is overpriced for the low quality of food, which felt more like a canteen experience. The hotel isn’t suitable for relaxation either, with loud music playing all day and live performances at night, making it hard to sleep. The location is far from appealing, with no beach nearby and a setting that feels industrial. You can hear traffic from the main road every morning and throughout the day. Overall, this stay was a disappointment, and unfortunately, it didn’t live up to the Cooks Club standard we’ve experienced elsewhere.

Aleksandra Dziubak

AMAZING PLACE. Starting with the design, the place is comfortable and luxurious. All details are on point. The food is extremely delicious, both restaurants and the main cantina; also bar snacks were great. The bartenders are nice and profesional, the drinks are really tasty. Also there were live concerts every night ❣️. Hope to be back one day!

Andrew Sawand

The all inclusive option met my expectations. I recommend the place. Very good location, right by the sea, easy access also by Maltese transport. Staff very friendly. The food is tasty and varied. Evening Show Time at a high level. I paid a little extra for a larger room with a half-sea view. I don't know what customers expect when they say the food was monotonous and tasteless. I wonder how they eat at home. For me everything was perfect

Georgia Bird

**check out our full review of this hotel at https://firststepeurope.com/qawra-palace-resort-spa-review** We returned yesterday from an all-inclusive week long stay at this hotel for our honeymoon and it is the best hotel we have ever stayed in. We were in room 610 and it was perfect. Very modern, housekeeping are superb and the room visibly shines after they have been in, the location is great with lots to do and loads of regular buses/tourist buses. There are shops all around so it is really convenient. We hired a car and we never struggled to park for free near the hotel. There was so much variety in regards to the food, and I have had a gastric bypass and never struggled to find something to eat. Some of the cocktails were a little syrup-y, but other bartenders made them from scratch which was nice. The staff are so friendly, and always actively looking to help out. The entertainment is great- we went to the karaoke night and it was so fun and everyone was very supportive of each other. If not for the fact we did absolutely everything we wanted to in Malta, we would definitely return to this hotel in a heartbeat. I run a travel website, and will surely be recommending this to my readers!

Druidez1

Really lovely and affordable rooms. Plenty to do at the hotel it self. The only thing that I didn't like, that the Russian sauna was always cold (+40), and was very small. But steam sauna was perfect 👍.

Saverio Campisi

Simply one of the best hotels ever stayed. Rooms (at least the high-floor ones) are spacious and newly renovated. We have been assigned of a wide sea view room at 9th floor. Services are great and vary: several restaurants and bars, internal and external pools, live entertainment, animation team, super-equipped gym, SPA, etc. Top cleanliness everywhere. Abundance of free parking nearby (in Dec/Jan). We could upgrade our B&B formula to breakfast+dinner one at a cost of 48€/night/two people, that's super convenient considering the buffet+all you can drink formula, and the good-quality food. High value for price, so highly recommended!

Ee Yy

I highly recommend this hotel to anyone looking for a comfortable holiday. The service was extremely attentive and helpful, creating a pleasant atmosphere. The rooms were clean and tastefully decorated, which was conducive to relaxation. The breakfasts were delicious and the hotel's location was very convenient. I will definitely be back in the future.

Vic P

We stayed in the 1 bed apartment with a kitchenette . Fairly equipped but more could be done. Room a little tired but clean and comfortable The seaview from the balcony in the bedroom and lounge was to die for ❤️ Very convenient location, staff were superb ! Lovely Restaurants nearby Would happily come again.

Sèamus Cameron

Had a nice time here over Xmas/New Year period, self catering with enough little restaurants open around the resort, also a handy little shop 5 min walk up the steep hill, unless you take the lift to floor 6 that saves you the steep walk, there are also large supermarkets 5 min drive away .. The apartment itself was cleaned/towels changed every day so the place was spotless, couldn't fault it .. The onsite bar had entertainment most nights, but if you had a night in the TV had BBC 1 & 2 along with ITV & channel 4, also plenty other EU channels .. The WiFi signal was good but intermittent, luckily the phone signal was good everywhere .. The staff were great but the complex itself looked a little bit tired in places, but there was daily non disruptive maintenance work during our stay to address this .. would we return? .. probably.

Kolin Sin

Visited early November 2024: Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year. The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct. The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep. All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons. The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.

Babatunde Giwa

"Initial impressions were decent, but quickly soured. Breakfast was inconveniently located away from the main hotel, and lunch/dinner was at another property entirely. Room cleanliness declined rapidly, with towels, bins, and cups left untouched. Tea and coffee were only complimentary on the first day, and essentials like milk and water were not provided – surprising for an all-inclusive 5-star. Breakfast offered decent variety, but the food at the Jacs Bar restaurant was truly awful. The indoor pool, advertised as being on the 4th floor, was actually on the ground floor. Reception staff were unhelpful and disinterested after the initial check-in. Overall, this hotel fell far short of its 5-star rating. I would not recommend it and certainly won't be returning." Like why do I have to walk for 10 minutes to get to another hotel for breakfast??? The hotel is out of date , WiFi wasn’t even working at the room I paid for had to change my room .. Like this is pure torture ! If there’s anything like -1 star I’ll rate it that .

Damian Kris

Whoever rates this place at more than 2 starts clearly had to be drunk. The hotel is outdated throughout, and the room is from 1990 at the very best. Whoever thought about giving this hotel 4 starts clearly has no clue about what they are doing, and 5 stars sight at the entrance to the reception. It is a silly joke. Food option for all-inclusive is shocking at push, you get the same 3 option buffet in the morning and although you can book yourself a dinner in one of many restaurants which they own, we left the place after 15 mins as I wouldn't feed my dog with what was served. I have automatically cancelled all reservations which we had for the rest of the week and when chatting to the receptionist, he just knocked his head and said that he knows how poor it is and there is nothing he could do about it and simply apologised. 3* Hotels in Spain seem to be luxurious to this, and although we are only 3 days in our 7, I would already book a plane back if I could only get the money back.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Charmaine Williams

The rooms need fixing up and a bit of paint their was mould near the air condition ants in the room on the cups in the room so we could not drink from them and thread coming out of the bed sheets hole in the cover. The sevice was good there was always staff at the desk to help you. Entertainment was great loved it the day and evening. Good Location it’s near where you can walk to shops or have lunch or dinner out or go out in the evening to have a drink

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Deeanne Stripe

Positives: The hotel staff are friendly and helpful. The pool is lovely and clean (but cold). Outside is better than the inside and the grounds were well kept. Negatives: We went for 5 days. The room wasn't cleaned, the bedding wasn't changed nor did we get clean towels until I complained - twice. There were also cockroaches in the room. The food was disgusting and lukewarm and flies kept landing on it all as it wasn't covered. For a 4* hotel I expected the food to be at least adequate but it truly wasn't. The entertainment wasn't the best but we were out of season. It is located on the beach but there is no access directly and its very rocky. The indoor pool is even colder than the outside which seemed odd. The all inclusive drinks don't include Latte, milkshake, hot chocolate etc and u have to pay separately for those. To keep it's 4* rating it needs completely refurbishing inside and new chefs/food choices.

Joos Joosi

I liked the hotel and the rooms. Especially the staff was very helpful. The rooms were cleaned daily and the buffet was with some of variety. I went with my 2 daughters and they loved the pool especially the saltwater one. Which was close to our room. We didn’t really use our private pool because it was too cold. Beautiful surroundings and taken care of. Since nothing is perfect there were a few things I didn’t like. That we had to pay for the gaming bit. A few coins per day would have been nice for the kids and I couldn’t get the drinks refilled at breakfast or dinner buffet. Beautiful country seemed very safe they even had a refrigerator outside the store even when the store was closed. And didn’t have to pay for parking! 🥰

Richard Kubasta

The one of the best vacations we have ever gone to. The room with seaview, food and smiles everywhere. Evening program and waterslides were the highlights for my 3 and 1 yrs boys. Definitely will be back.

Domantas Rebrovas

From arrival, we were greeted with warmth and welcoming by Miltiadis which continued throughout our stay. The room which we stayed in was a family room with private pool and was always maintained and stocked for our visit. A minor during this season is that the sun does not hit the private pool or deck but the main pool is fully enjoyable and in sun. The beach always had sun beds available and the sea was stunning and warm. The beach bar staff were exceptional and we highly recommend visiting this bar. The food was fantastic. The bar was tremendous with great compliments of live bands playing throughout the nights. The evening cocktail bars were very relaxing and chilled out. Staff were very prompt and friendly with special mentions to Erika and Edi. Overall a fabulous holiday and would recommend to anyone.

Henry Welford

Our trip to the hotel was lovely, all the staff are so welcoming and attentive. Cleaning staff kept up to providing us with fresh towels and drinks in the mini bar. Great variety of food each night with four themed nights but the buffet every night gives you good choice. The beach is clean and waiters are there to serve you with drinks at your leisure.

Daisie Russ

The hotel was stunning and everybody was so friendly. Mariana was lovely. The room was left spotless and she even left us flowers. Absolutely beautiful. Would definitely come here again. The building, pool and beach was amazing. Loved it here and we don’t want to leave!

Rachel Scott

Fabulous hotel - our third year in a row. Quiet and relaxing enough but with plenty to do - archery, tennis, football, aqua fit, cookery classes etc. Staff are amazing too. Food is varied but the Moroccan food is always our favourite. Dancing at night is great but a bit repetitive but the addition of the quiz and other musicians etc on the balcony bar has been a welcome addition! Would heartily recommend

debakins2

I'm still here as I write this review. Came for a short winter sun getaway. Lovely and immaculate resort in a good and very central location.  Check-in was smooth, and our room was ready before the official check-in time. The room was very clean and spacious. Food has vast variety at all times and is tasty and fresh. The snacks are good too, and the drinks and cocktails were of very good quality. The swimming pool, though a bit deep, was heated and very suitable for a dip. Sunbeds in abundance and very comfortable. The beach had very good security and was lovely and serene. The staff here are a huge asset to this place....always willing to assist and make sure you have a good holiday. Lest I forget, the entertainment team does an amazing job, so do the cleaners too. Can't fault this place, to be honest, and will definitely come back here should the opportunity arise.

Steve Dowding

Friendly helpful staff are always smiling. Beautiful hotel is very clean and tidy. Excellent food, lots of choice, and always hot. The entertainment team around the pool is too loud, and not everyone wants to join in and are there for a relaxing holiday. I'm happy for them to announce what they are offering, but keeping their music loud is not what I want to hear.

Blenda Fernandes

I had a fantastic experience at this resort. The food was amazing – the buffet was huge, and there were so many vegetarian options, which was a big plus for me. Everything was fresh, so many fruits and salads, all tasted great too. There are three pools, and two of them are heated, so I could swim comfortably even when it got a bit cooler. Rooms are okay. Nothing fancy but clean and comfortable. The shower is great. The staff were super friendly and enthusiastic, they kept things fun with activities throughout the day. Even though it was winter, the weather was perfect, between 20–26°C every day with clear skies. It felt like summer, and the beach is just on the back of the hotel, literally 1 minute away. I had such a great time here, it exceeded my expectations specially considering the price paid, and I already recommend it to all of my friends!

Jiaying ZOU

The hotel was really nice and I really didn’t expect that the rooms are clean the food also nice buffet the staff a great and specially ouzy from animation khalifa and Khalil and momo it’s nice holiday i hope I will be back one day

Ashley Zulu

recently stayed at Sol Oasis Marrakech, and it was a fantastic experience! The hotel beautifully blends traditional Moroccan architecture with modern comforts, creating a peaceful and inviting atmosphere. The rooms were spacious, clean, and well-decorated, offering a perfect mix of local charm and contemporary style. The housekeeping team did an excellent job of maintaining the space, ensuring fresh towels and a tidy room daily. The buffet restaurant had a great selection of international and Moroccan dishes. While I would have liked a bit more variety in dining options, the quality of the food was consistently excellent, and everything was fresh and flavorful. The heated pool and beautiful gardens made for a relaxing setting, and there were always enough sun loungers available. The entertainment team was fantastic, organizing fun activities and live performances that kept the atmosphere lively. One of the highlights of my stay was the friendly and attentive staff. From the front desk to the restaurant and housekeeping, everyone went out of their way to make sure guests felt welcome and taken care of. The hotel is in a peaceful area outside of Marrakech, about 20 minutes from the city center. The free shuttle service made it easy to explore, so the location was not an issue at all. I highly recommend Sol Oasis Marrakech for anyone looking for a relaxing yet engaging all-inclusive stay. Whether you want to unwind by the pool or explore Marrakech, this hotel offers a great balance of both. Would definitely return!

J Wish

From the moment I arrived at Sol Oasis Marrakech, I was welcomed with warmth and kindness. The staff is beyond incredible, always attentive, friendly, and willing to go the extra mile. During my stay, I unfortunately faced a health issue, but the team handled it with remarkable efficiency and care. They immediately arranged for me to see the on-site nurse, followed by a doctor who provided the necessary treatment. What truly touched me was their genuine concern and continuous follow-ups in the following days to check on my recovery. Additionally, I had an unpleasant encounter with another guest, and the way Rachida and her team discreetly and professionally managed the situation was impressive. Their commitment to guest comfort and well-being is evident in everything they do. Beyond the impeccable service, the resort itself is stunning - a true oasis of relaxation with beautiful surroundings, delicious food, and fantastic amenities. 10/10, and I can’t wait to return!

Amaikk

A Fantastic Stay at Sol Oasis in Marrakesh! We had an incredible stay at this hotel in Marrakesh. From the moment we arrived, the staff made us feel so welcome with their warm hospitality and attentive service. They were always engaging, ensuring we had everything we needed and making the experience truly enjoyable. The hotel itself was exceptionally clean and well-maintained, creating a fresh and relaxing atmosphere. The entertainment was fantastic, with a great variety of activities and lively interactions from the staff throughout the day, keeping the energy high and making our stay even more fun. The food was absolutely delicious, offering a great selection of flavours that truly enhanced our experience. Every meal was fresh, well-prepared, and enjoyable. The atmosphere in the hotel was equally impressive—clean, stylish, and comfortable, making it the perfect place to relax and unwind. A highlight of our trip was the Valentine’s Night celebration. The evening was beautifully arranged with lovely music, creating a romantic and joyful ambiance. We danced, laughed, and had a wonderful time. Overall, we highly recommend this hotel to anyone visiting Marrakesh. With great food, excellent service, and an inviting atmosphere, it’s a perfect choice for a memorable stay. We can’t wait to return.

Julia Cotton

Very clean, entertainment was fun and staff got us involved. Bar staff where great Will be back for more fun, the food was lovely and the night was great fun, staff got us involved with all shows and dancing. The pool area is nice with plenty of sun beds and clean tails . Beds where always made and clean tales daily

Martin Fricker

Sol Oasis. What a place! We had a wonderful experience at the Sol Oasis Marrakesh. Every staff member I encountered, from the check- in and bar staff to the entertainment team and the cleaning staff were delightful and eager to help. The staff at this property are all great! They all go above and beyond to make your stay comfortable better than enjoyable. Thank you. I shall return!

Christian Gutierrez

I’ve just finished the first of my three weeks here, and I have to say—what an amazing hotel with fantastic views! But the best thing about this place is the people. Everyone is so friendly and welcoming; it’s worth coming back just for them. If you’re looking for a peaceful place to relax, there’s no better choice. The hotel is right in front of the beach, offering breathtaking views, a delicious buffet, and an entertainment team always ready to put a smile on your face. I’m already looking forward to the rest of my stay!

Melissa ONeill

A long transfer but well worth the wait! From the second we walked in everything was perfect! Used the online check-in facility which was easy to use and when we arrived at reception there was nothing to do other than start our holiday. The staff are incredible - friendly, welcoming and professional - nothing was too much trouble! They were amazing with our grandkids too! We couldn’t fault the food, plenty of choice everyday, service amazing! 🤩 the entertainment team were first Class - Ramos was fabulous! All the activities were great! We will definitely be coming back!

Cecilia Gatehi

The experience here was great. The staff are extremely helpful and friendly. They serve with a warm heart, from cleaning of the bedrooms, service in the dining room and at the bar. Fares from the bar was exceptional. The only downside was the entertainments.. more could be done to improve.. like having a pure disco night where different nationalities can play their music, etc. The Zumba was great though.. Cecilia UK

Jess

Every one of the staff members here are incredibly friendly, professional, helpful and kind. I was slightly nervous as I read a few reviews about them being pushy but that wasn’t the case at all! I honestly couldn’t fault them and felt very safe and comfortable around the hotel as a young woman. The rooms are very clean and the hotel itself is beautiful. The food was also excellent. One thing I will say is be aware of people just outside of the hotel claiming to be staff members who are trying to lure you to a make believe “spice festival” in the city centre, we almost fell for it but I had a feeling something wasn’t right and found out later from other guests that this was a scam attempt, although this isn’t a fault of the hotel I feel like they could pre-warn guests of this as they seem to be aware of it. Other than that we had a brilliant stay here.

Viktoria

If you’re looking for a lush place to relax and enjoy the beach and the sun! This is your place. It has also tons if activities throughout each day so whether you travel solo or with a family you will have entertainment. The food is delicious, the staff is very accommodating and welcoming.

Krasimira Nedkova

What a fantastic experience. OMG that was incredible holiday. Amazing people, so much attention, so kind and polite. We were constantly entertained by the professional animators. Lovely food. Very clean and well look altered resort. Well done to everybody who's working at Stella Makadi Gardens. ❤️ See you again ❤️

hram hram

Hotel is nice! But so called - chorus SPA - NEVER EVER. Awful experience, messed reception, broken shelves, no keys for stuff, bad attitude, weak massages. Cheeting the time - 60 min instead 90!!!!

Agnieszka Dudek

Stella was my worst experience in Egypt. Guest Relations were absent, feedback ignored, and room issues unresolved. Hygiene was shocking—dirty cutlery, overflowing trash, and unhygienic cups everywhere. Food lacked variety, was bland, and caused stomach issues. Service was poor, with staff more focused on phones than guests. Rudeness and a lack of professionalism were common, especially in restaurants and at bars. On the bright side, the resort grounds were beautiful, rooms spacious, and animation shows enjoyable. With better hygiene, service, and training, this hotel could improve significantly.

Judy Weston

Returned home on the 20/11/24 from 10 nights stay. This was our 2nd visit within 6months and oh boy it did not disappoint, staff were as friendly as we remembered. Great food with plenty of choices and it was so nice to have more fresh fruit and salad available this time, the hotel was busier but made no difference to serve or waiting times, infact the staff kept the hotel running very smoothly. Hotel is kept immaculate, the ground staff do such an amazing job. Can't wait to return again next year.

JaeHwa Jang

It was a bit busy season so that everything was late. We'd paid for premium but till I raised an issue, the reception didn't give me the upgrade. Also I understood the reception was busy all the time, most of them were really helpful but ONE wasn't. I was very offended and had a complained, but she wasn't change. No bother. Room was clean itself but bed was a bit smaller than normal. Resort was big enough so many place to play. Food is under expectation. 😱

שירלי יקיש גלעד

We had a marvelous stay at the hotel! The service was excellent , they fulfilled all our requests and were very serviceable. Although the hotel was full, we had a very quiet, pleasant and peaceful vacation. The hotel grounds are enormous so we always found an available spot at the pool and at the beach. The hotel beach is just beautiful ! This hotel is perfect for a relaxing family holiday. We enjoyed our stay very much!

T H

Loved our stay here! Great for couples & families. The entertainment was great & the beach volleyball was a highlight for us both! Peach Slushies with Amaretto were excellent on the hot days! The buffet was well varied although wouldn’t say the quality was 5* - perhaps 4*. The pasta however was excellent & authentic! The pool is not heated so despite still being 27 degrees each day, it remained cold. The sea was warmer!

Nicola Irwin

One of the best holidays we have been on, which was made by the fantastic hotel and hard working staff. Our first time travelling late October and the weather didn't disappoint either. The ultra inclusive option of having branded spirits, a mini bar restocked daily was great. The entertainment was amazing and our 9 year old thoroughly enjoyed the mini games and football tournaments The food was exceptional and the spread that was put on for Halloween was amazing, we celebrate Halloween every year so being able to do that here with the buffet and party was wonderful The cats round the hotel were adorable, we will miss 'Ruby' and 'Smudge' but look forward to seeing our on back home If I had any criticism it would be the hair dryer in the room kept cutting out with it getting overheated, but that's probably because I have long hair. There was also often a smell that would be present early morning from the pool area, but both of these things do not make me score the hotel any less. Thank you for an amazing holiday and making the end of the holiday season special ❤️

Stephen Hillcoat

Thank you to the staff at the Andriana for your hospitality these last 2 days. This was our first ever visit to the hotel and it's down to you for making our stay so memorable. Effective; efficient; friendly; engaging and service always with a smile. The hotel was spotlessly clean. The food offerings were great with endless varieties to choose from. You certainly deserve your 5* status.

Tomas Kvedas

This wasn’t our first time staying at this hotel, and once again, we had a fantastic experience. There’s so much space and plenty of activities to enjoy, yet it never feels too crowded. The food is decent, everything is impeccably clean, and the atmosphere is always vibrant and uplifting. What really stood out to us this time, even more than before, was just how hard the staff works to make your holiday as perfect as possible - everyone. They truly go above and beyond. Just one of examples - we had a minor issue when our daughter twisted a muscle, but the spa staff immediately found an available slot and worked their magic—she was back on her feet like nothing ever happened. You had to see how dedicated they are !!! Everyone in hotel deserves a big thank you for their dedication and effort. The only downside was the behavior of some hotel guests who were leaving a mess behind them. It's disappointing to see such disregard for others. However, they are minority. Despite that, we’re certain we’ll be coming back again. Highly recommend this hotel for a relaxing and enjoyable stay! Please always smile to people who work hard there, and you will see the magic back !