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Aqz A

We had a great time at this hotel and was very impressed. Our stay from start to finish the staff were very friendly and looked after us well. Value for money you cannot go wrong, they have all the amenities including a 24 hour bar, gym, sauna and steam room available. We booked 3 separate rooms which they gave us all next to each other which was a nice gesture. Rooms were very clean and everything was as it should be, rooms decorated and finished to a nice standard. They have plenty of entertainment and activities, games for adults and kids to play as well as a kids club so parents can enjoy time to themselves if wanted. A special thanks to Anil (waiter on roller skates) who was a great waiter and lovely host for us, always smiling and happy to help. The only thing I could pick on was that they should have more than 2 irons and a stand in each room or available separately for a 200 room hotel, other than this everything was perfect. Thanks again to all the staff.

Farah Faisal Khan

Avoid at all costs! Absolutely appalling service from the staff. We ended up leaving the hotel after the first night due to the hostile behaviour. Day 1, 3 members of staff came up to us and asked us to leave in under an hour with 3 children as the hotel management did not want us there due to complaints we raised about the rooms. We were locked inside with a technician as the doors stopped working and another room had no air conditioning, they could not move us or even downgrade the room so sent in a technician at 3am. When our provider questioned why they wanted us to leave they completely rejected what they said. Insulted us in front of other guests. Will be taking legal action against this hotel! If you fancy embarrassing yourself go ahead and book it! We have video evidence of the incident that occurred where they came up to us whilst we were having breakfast and telling us to leave. I’m happy to share.

Majid Hussain

We visited the hotel late November and the number of guest staying in the hotel were minimal but the experience of the staff and the facilities was fantastic. Hassan and the other staff members were always happy to help and despite being small number of guests they still made sure the choice of food was adequate and plenty for you to choose. I would recommend this hotel and if I am in alanya I would be happy to stay at this hotel again

Benhao L.

The staff here is always ready for help, however, maybe it is now the off-season, quite some staff are not well trained so they do not understand guests' need neither in English nor in German. The food here is very poor. The soup is thin, no freshly grilled meat. I was expecting a Deluxe experience, but the reality hit me hard... The sea view is unbeatable.

Martin Reader

Had a great time at this hotel. Food is ok. Entertainment in the evening could be better , but overall had an amazing time , made some great friends and would definitely go back ! The general manager as well is a true gent . Will do anything for you !

Barbara Dempsey

If Carlsberg did hotels . . . Excellent in every respect. The staff throughout the complex were so friendly and helpful, (special mention to Julia in the Spa and all the reception staff especially Carmel/Carmen and a very tall gentleman who spent the holiday writing directions for me on maps!) The food was delicious, fresh and varied, and for those, like my husband who likes his mouth burnt off, there are microwaves. We didn’t book the speciality restaurants because we were only staying for a short time and they were booked, but we could have if there had been a free slot, for €15 per head, which is still incredible value. (They are free in the inclusive package if you are staying for at least a week). Everywhere, inside and out, was scrupulously clean and the cleaning staff were very courteous and friendly. We had access to a lovely quiet lounge where there were nibbles, drinks, tea, coffee, and a lovely calm atmosphere, which we really appreciated. I’ve no idea why we qualified for this treat, but we appreciated it! An absolute gem of a find, and hopefully we’ll return soon. We frequently stay in Tenerife and have never had a bad experience but this hotel was a definite 5* and ten minutes from the airport.

Karen Beckram

Stayed here from 18th march for 10 days. Great hotel. Great view of the sea from our room. Rooms cleaned every day. Clean towels every day. Meal times great. Fantastic selection and variety every day. Very tasty & well cooked. Staff very friendly & helpful. The one thing that let the place down was not enough seating for evening entertainment. If you didn’t get there early you had no chance of a seat. ☹️. Having said that the entertainment was great they all worked hard. Other than that no complaints. Would definitely stay again.

Julie Lawton

Hotel and rooms were great. Location not bad Irish bar and a supermarket just behind hotel. Only thing that let's this hotel down is the food and where you ate. It was like being back in a school canteen. And food was never hot. Only night when food was good was the Mexican night which you had to book also it was nice to be waited on and wine was better.

Andrew Marjoram

Exceptionally clean room. The rooms had everything I needed. I didn't notice the fridge until I left though. The easy to pull out drying rails on the balcony were a nice thought too. The rooms were cleaned to a very high standard every day and tea & coffee topped up. The nice touch of two free bottles of water were appreciated. There was also cold water available from dispensers around the hotel. All the staff I came across were so friendly & efficient. I was all-inclusive and the food was amazing with a very wide choice with daily changes to the menus. I saw a lot of negative reviews about food not being hot enough, which is just not true. And anyway, I saw at least one easily accessible microwave to heat to required liking if necessary. The facilities were superb. I used the indoor pool every day. There was always available sun beds and outside pools were lovely. I would thoroughly recommend this hotel and hope to come back again one day.

George Fielding

We booked 6 nights all inclusive at the Alua Atlantico. Checking etc was all very good and smooth, when we tried to book one of the a la carte restaurants of which there are three we were told as we were only there 6 nights we were not 'eligible' you have to be there 7 nights! There was an alternative... Pay €15 per person for the restaurant of choice. The buffet restaurant did provide a wide array of food, including a salad table, two soup dishes, pasta dishes plus two dishes cooked whilst you wait. There was always something you could find to eat but sometimes the food was lukewarm from being out too long. A wide selection of desserts were also available Rooms were clean, well looked after very the cleaning staff, the bar staff were always attentive to your needs when supplying the all inclusive drinks Entertainment was a bit mediocre and having to sit through a junior disco thrashing out some music was sometimes painful. As the holiday was booked only a few weeks before, it served the purpose of a relaxing / recharge the batteries holiday. Would we return? Probably not.

Vasil Vasilev

⭐️⭐️⭐️⭐️ (4/5) HSM Canarios Park is a great choice for a family vacation or a relaxing getaway. The hotel offers good facilities, including spacious rooms, a clean pool, and a pleasant garden. The staff is very friendly and goes out of their way to meet guests' needs. The location is convenient, with shops and restaurants nearby, and the beach is just a short walk away. However, there are a few areas that could be improved. Although the breakfast is tasty, the variety is somewhat limited and can feel a bit repetitive during longer stays. Additionally, the restaurant can get crowded during peak hours, leading to slower service. Suggestion: It would be great to see more variety in the breakfast options and additional staff in the restaurant during busy times to avoid queues and delays. Overall, HSM Canarios Park offers good value for money and is suitable for a relaxing stay. With a few improvements, it could be even better!😊

ellie

Good value and nice for a few night stay, music and entertainment in the evening. Had no safe key and they ask for a deposit to have a remote to use your tv There are some reviews on bad food but as a picky eater myself, there was always something to enjoy for breakfast lunch and dinner. Don’t recommend the milkshakes but had some nice cocktails.

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Alex Largeanu

Very good overall experience! 1)Food & Drink Food was great and the menu is changing every day during the week. Plenty of meals to choose from and we always found something good to eat. (There is plenty of space for improvement in the desert section and also in the way the restaurant operates) Food was always tasty and fresh and also the restaurant working hours are a big advantage (you will never stay hungry or miss a meal). Variety of drinks at the bar Definitely worth it for the price and considering that this is a 3* hotel 2)Sometimes overcrowded The hotel has a very big accommodation capacity (rooms and beds for people to sleep) but during my stay there is seems that the services ( restaurant and bars and entertainment stage area ) are struggling to keep up. Staff working hard to please everyone and seen customers become a bit wild and inconsiderate by blocking other people's view. 3) Just as a suggestion towards the management next to the entertainment stage I would say that you need a few Bug/Fly killer ( electrical device to eliminate the bugs) 4) Entertainment Kids club/kids entertainment is absolutely amazing. The entertainment staff is great and the kids can have loads of fun and have plenty of activities suitable for all ages/genders. Loads of activities and competitions for teenagers and adults as well. Different shows every night after the mini disco and bingo. I've seen a lot of areas that would need improvement and would help the hotel improve their customer service and improve the way the hotel operates and could be helpful. So in case any of the managers wants to get in touch just send me a private message and we can chat!

Louise Varsiana

We've just returned from spending Easter weekend here. Great location and we were lucky to watch the Easter processions as they passed through the old town. Room was great, but no balcony which wasn't a big problem as we spent most of our time on the beach / in the bars. Breakfast basic, but we enjoyed it. Nice ambience, very quiet. Thanks to Carmen on reception - you are so helpful and welcoming.

Chris Fulcher

Perfect for a visit to the old town Benidorm. Rooms are basic but very clean. We were lucky enough to have a balcony with a view. Shower was very good and always hot water. No fridge, kettle or hair dryer but that wasn’t an issue for us. One thing we did find that could be addressed is a handrail to get in and out of the bath/shower. There is some noise early mornings from outside but wasn’t too much. The staff were very friendly and helpful. Will definitely be returning.

HireTrawler Rentals

Hotel Benidorm City Olympia is a centrally located hotel in Benidorm’s Old Town, offering convenient access to Levante Beach, Poniente Beach, and Mal Pas Beach. The hotel features air-conditioned rooms, some with balconies and city views, ensuring a comfortable stay. Guests can enjoy a buffet breakfast, a restaurant, and a bar, making dining easy and accessible. The hotel provides free WiFi, a 24-hour front desk, and luggage storage, catering to travelers seeking a hassle-free experience. Its location places visitors within walking distance of local attractions, including the Balcon del Mediterráneo and historic landmarks, making it ideal for those wanting to explore Benidorm’s vibrant atmosphere. With a friendly staff and a straightforward, budget-friendly approach, Hotel Benidorm City Olympia is a practical choice for travelers looking for a comfortable stay in the heart of Benidorm.

Fiona Kennedy

Clean, central comfortable. That's the only good thing I have to say about this hotel. Spent a week there and got very little sleep. Walls & ceilings are made of paper. I could actually hear the next room opening the zip on their suitcase. Breakfast was not good and they don't have a restaurant or serve food in the bar as per their website. Avoid avoid, avoid.

Luke Davies

It is true that the hotel was the most affordable option in Benidorm at the time of my reservation, and I was prepared for a less-than-ideal experience based on some of the reviews I had read. However, I was pleasantly surprised by the quality of my stay. While it is certainly not a five-star establishment, the staff were incredibly accommodating and friendly. They even allowed guests to leave their keys behind the desk when going out for drinks, which was a great way to ensure that keys were not lost. Although some reviews have mentioned the small size of the bathroom, I personally did not find this to be an issue. After all, who would want to take a long, steamy bath in the beautiful weather of Benidorm? Overall, I had a wonderful experience at this hotel and would definitely consider staying there again in the future.

Maureen D

The staff were lovely, and the food in the day was good. Snacks at night are not so good, it was the same bread, meat and salad. The staff was also eating it! I suppose it doesn't matter now, as they had a fire when I was there, perhaps it's closed for the rest of this season It'll give them the opportunity to put in fire alarms and train staff on evacuation procedures!!

michal s

Beautiful place , hotel and food is great although there is a lot of Russians and is better to stay at hotel as in the city they all want your money. My daughter was approached by some weirdo who was apparently some boss son. Not the best experience for me and my family overall. Spain is much better .

YJ W

Just had a 5-night holiday with two young children 3 and 6 in late October 2024. What I like about this place: 1. WiFi available on beach (but the coverage is not great) 2. Great view 3. Good ice cream and milkshake from 1100 to 1800 everyday. 4. There is real coffee from the coffee corner 5. The hotel offers a good value one day boat trip to some great places to swim and casual dive. 6. There is a path by the beach - great for relaxed and quiet walks to two nearby towns. 7. Take away from food court is handy. What I dislike about this place 1. Quality of food is not very consistent - two dinners basic and nothing special and two dinners above average. 2. There is a long queue everyday during dinner time. 2. No food between 2100 and 2300. 3. Gym closes at 2100 and opens at 0900. No chance for a morning or evening workout. 4. Uncomfortable beds and pillows 5. Kids club is basic and can only take 4+ 6. Lots of mosquitoes by the three outdoor pools. Overall, will I recommend this place to friends? This place is not perfect but can be shortlisted. Will I return in the future? Probably no.

Hannah Patton

We had a fantastic week at this hotel, visiting at the end of the season with our two children. It is quite a shady spot, so I imagine in very hot weather it is perfect, but at the end of the season the pools were quite cold. However, the sea was lovely for swimming and there is a good indoor pool with a great Turkish spa. Some reviews don’t rate the food, but we thought it was fab. Loads of choice, all cooked well and very tasty. When it’s busy the buffet area could be quite crowded. The rooms were clean and comfortable, and our bathroom looked like it had recently been re-done. Great shower. There isn’t a beach, so for young children there isn’t an option for playing on the sand and paddling. We didn’t use the kids’ club but it didn’t look very inspiring when we visited. Entertainment in the amphitheatre was ok but not much on as end of season. Imagine it’s much better in height of summer. We opted for the Asian meal as our a la carte option - I strongly recommend not to do this as it was quite bad. Of course we should have gone for Turkish in Turkey! Staff were kind and attentive, the kids loved our waitress Eva. Overall we loved this hotel and would recommend.

Nadeem Rehman

Very relaxing place and very cosy. Loved everything about this place. Outstanding service by the staff, location and views are stunning. True Turkish spirit. Felt very well looked after and pampered.

Red Nelson

We've just returned from a seven night stay and we were delighted with our holiday experience. The rooms were suitable and the hotel team kindly honoured our request of are whole party (three rooms in total) being located next to each other. We arrived at Paradise Island at 11PM. After a long day of travelling, the warm welcome from Cedric was greatly appreciated (along with his sense of humour too!) and having a selection of food waiting for us and our fellow late arrivers was a real bonus too. The food throughout our stay was a huge positive with a wide variety of options availble throughout the whole stay and sensible meal time windows allowed for flexibility on when we ate. The pool and water park kept adults and children alike entertained and the daily, complimentary bus into town every day offered a great opportunity to explore Playa Blanca (although the majority of the time I chose to walk as it's only 20 to 30 minutes). An area of potential improvment is the arcade options and pool tables. Whilst these were seen to entertain many children, the majority of these are dated, espectially the cloth on the pool tables. The location of the hotel was favourable to allow for a climb of Mount Roja. It was with a very heavy heart when the time came to check-out, we would have happily extended our stay! Muchas gracias por un tiempo maravilloso !

Matthew Middleton

We have just come back from 10 nights here. I wouldn’t worry too much about the negative reviews. We found the hotel to offer great value for money. The food was excellent with loads of choice. There was food, snacks and drinks available pretty much all day and night. The rooms were serviced every day. The staff were extremely friendly and helpful. The entertainment was very good. The on site pools and water park were great. It is also in a good location around 1km from the beach front. The only downside was that some of it needs modernising maybe, but nothing of major concern. The play park also needs a bit of a refurb. But all in all a very good place to go on holiday that I would highly recommend.

Daryl Carolan

Having seen some of the reviews here, I was slightly apprehensive of our stay at HL Paradise Island. I needn't have been, we had a brilliant time. The hotel is nice. It needs a little bit of upkeep but it's still very pleasant. We stayed with three kids (7, 5 and 2) and they had the time of their little lives - the pools are great (yes, it's February, the water is cold!) but there is so much to do! There is a good variety of food at the all inclusive and the quality of the food is much better than I expected. The Asian cuisine is a particular highlight! The staff are great and the kids loved the mini disco each evening. Overall, a great stay and great value for money. We will be back! 😄

Vishal Manjrekar

Don’t get deceived by the advertised photos of rooms and restaurant. It’s far from reality. Cockroaches could be seen on the floor even in lounge near reception. Family with young kids were given disability room for no reason. Rooms were filthy with damaged furniture and foul smell. Bathroom had a window with see-through glass with not blinds. Wash basin was blocked. Air-con stooped working as rainwater leaked through walls on the floor at night. After two days of relentless struggle we were finally given another room that was relatively better. Another two families traveled with us had same issues but were instead given option to move out and take refund for remaining days. Manager lady tried her best to work with resources to resolve issues but other Receptionist Lindsey and Yurina were rude and made fun of guests on their back. They gave excuses that there were short on staff and were very busy hence rooms were not cleaned and towels couldn’t be replaced daily. Instead of being apologetic for poor service and inconvenience caused, Lindsey had attitude as if she was doing favour on guests. Cedric profiled guests based on their ethnic background and accordingly allocated rooms with known issues, expecting guests to live with it. Lot of things to improve for this HL(Hotel Lopez) property.

Jevon Frost

Room smelled of paint when we arrive as if it had only been done couple of days before. Doors and table in very bad condition. No lock on the bathroom door and would not fully close due to damage. Smell of sewage in bathroom due to a loose drain cover. No electric when we arrive had to ask reception to get sorted. The tallest water slides were closed. Most of staff were nice but one bar lady always seemed miserable. Reception told us all drinks at bar free but loads are not(including slushies). The soft drinks are poor quality. There is a good selection of food in the restaurant but quality is mixed. The whole place is very tired and needs massive renovation. It seems to be run on a shoe string and I feel sorry for the staff. While we were there apartments were being painted. Maybe ours was only half finished and rented out prematurely.

Ярина Миронченко

After the rest, I had a very pleasant impression. The room was spacious, the furniture and plumbing were in good condition, cleaning was done every day. The staff was extremely pleasant and friendly, the cleaner surprised me with figures made of towels every day, the animation team was great, they held fun interactive activities and set a great mood, Thomas, Kira and Adam are very cool) The choice of food is quite large, it was delicious, the waiter Sameh is attentive and friendly - a real professional with a very kind heart. The disco on the territory of the hotel is only twice a week, but you can go to the after party every day for an additional fee to another hotel or club. There are different performances almost every night, we liked the fire show the most, it was amazing) The hotel territory is very beautiful, green and well-groomed, many pools. The pools are clean and large with different depths, lifeguards are on duty for your safety, there are fun slides that lead into the heated pool.

Daria Dulgheru

I stayed here for 7 nights. I really liked the place. They have two heated pools outside and an aqua park which is pretty fun and usually empty. Their gardens are absolutely beautiful. I found the place to be really clean and well maintained. The room was beautiful and it was cleaned daily. The staff was really nice, especially their waiters. They have so much energy. Regarding the beach part, they have a private beach and a bus coming every 15 mins to take you there. It is a 5 min drive to the beach. The food(although repetitive) is tasty . They give food like guava, shrimp, fish, melon and much more .. What i would change is the fact that there allow people to come and sell you stuff. They sell you juice or a party even when you are at the table eating, this is not normal. But besides this, everything was amazing. To be honest, I do not understand the bad reviews

Heather Maclean

Absolutely excellent stay, pools great, plenty of sunbeds. The food for an all inclusive was great and plenty of choice. The staff are very attentive and can't do enough for you. The rooms are cleaned daily. Excellent holiday. Definitely recommend 🌞🌞🌞🍻🍺🍻

linto joseph

I stayed at the Royal Lagoon 5-star hotel for 7 nights, and my experience at this resort was absolutely disappointing. As an Asian, I felt that I was treated poorly, while white guests and those from the European Union received much better service. Regarding the accommodations, the rooms were small and had a foul smell in the bathrooms. There were only one or two towels for three occupants in the room, which included myself and my two children. Throughout my seven-night stay, the sheets were never changed. When it came to the food, breakfast was always the same with no variety. There were different options for lunch, but I was out most of the day and did not have a chance to explore them. Dinner offered various kinds of food, but my experience with the service was lacking. One morning, when I asked for coffee, the server shouted, "What do you want?" He brought me coffee without sugar, which I requested, but he simply threw the sugar packets on the table. I found this behavior very unprofessional and not what I expected from a five-star hotel. On another occasion, I ordered whiskey with Seven Up at the pub but was served tequila instead. Upon realizing the mistake, I brought it to the bartender's attention, but he informed me that there was no whiskey available. I expressed that I should have been informed of the substitution. I was also offered a complimentary international cuisine meal one night. I ordered a Greek salad, onion soup, and mixed kebab, but did not receive the soup. When I inquired, I was told that the chef had discarded it. Moreover, while other guests received their mixed kebabs served in hot cast-iron plates, mine was served on a normal plate. I waited nearly an hour for my food while white guests, who arrived after me, finished their meals and left. Eventually, I left without eating anything that night. In terms of Wi-Fi, there was no service in the rooms; it was only available in the main reception area. I found this resort to be more accommodating for white guests than for Asians or Africans. The alcohol served was of poor quality, and if you wanted a recognized brand, you had to pay extra. The nighttime entertainment was also very lacking; management stated that it was not the proper season for good entertainment.

Marie Christian

We had a lovely time back in January. Hotel could have been a bit cleaner and managed a bit better but it was ok. The staff were amazing. Mohammed at the pool bar, & Mohammed in the upstairs bar playing the football. Siad in the restaurant, & ajeep our room cleaner. & ramadan around the pool, he was so helpful & kind. Helped us book some tours etc. also the man who helped us with our cases I can’t remember his name. He really looked after me one day when my little boy wasn’t well (teething). They all couldn’t do enough for us & our little boy. They made the stay 100% better. The hotel grounds are great but the entertainment was rubbish really not much going on. Don’t know if this is because it was winter. My boyfriend & his friend got me and my friend flowers for our birthday deliveries which was a cute touch. The security guards were really friendly too. The food was good enough for us but we arnt really that fussy. The outside kitchen was nice fresh food being cooked & the pizzas were really good. We would go back to this hotel purely for the staff. X

Aleksandra Pa

I spend 9 days with my family on all inclusive. The hotel was very nice and spacious. The food was good and the service was also very nice. The choice of food and drinks was impeccable. A big plus is the sunbeds on the beach and a small bar, a very nice way to spend time. The downside is that most of the activities were conducted in French and not always translated. The hotel is generally worth recommending .End of season lots off sale and much more quiet. Weather 23 degrees and not much sun in that part of Create.

Michal Lushi

We had an exceptional stay at this lovely hotel! The dining options were impressively diverse, featuring a wide variety of meats, fish, side dishes, vegetables, fruits, desserts, and delicious ice cream. The restaurant, with its cozy atmosphere and stunning sea view, was a highlight of our experience. Access to the beach is very convenient, The beach area was pleasant, with sun-beds available. The hotel maintained two beautiful pools, both featuring a lively atmosphere with music and breathtaking views. There’s also a designated shallow area for children, along with a gaming room to keep them entertained. The staff was friendly and engaging, providing excellent service - multilingual, speaking German, French, and English. They were incredibly welcoming, always smiling, and eager to assist in any way. Overall, we had an amazing time and highly recommend this hotel for anyone looking for a fantastic all-inclusive experience!

mrvinov

I was with my partner on a week's holiday, I definitely do not recommend this hotel if someone suffers from asthma. The entire hotel smells incredibly of chlorine, which made it hard to get out of bed in the morning plus a sore throat. I will also add that people using wheelchairs or the physically disabled will have problems getting to the hotel or moving around on its premises. Apart from that, the hotel is really nice, nice views and we got a nice room (for an additional fee of course). Hotel service at a high level so there was nothing to find fault with. Animation only in French so if someone wants to go to this hotel with children, please keep that in mind. The drinks at the bar were very weak, the wine from the restaurant was much stronger, strange. Souvenir shops at every turn are a big plus, two supermarkets right next to the hotel are also a plus. The sea is about 200 meters from the hotel, so very close. Greetings to the entire hotel staff and management! 🩵

Simone Klyeisen

It was a perfect stay ! Absolutely fantastic staff, makes every single wish become reality. Service was really great in every single language. Food was really amazing, they offered a big selection of traditional dishes and absolute tasty classics. The rooms were cleaned near to perfection. Every day off our stay. Absolute 10/10, would totally recommend to everyone.

Rachael Green

Currently staying at this hotel and loving every second. Its a beautiful hotel and the staff are wonderful. Food is great and selection of drinks on the all inclusive are good. Rooms are nice, but there is lack of privacy on the ground floor junior suite room balconies. Also when the room is cleaned some surfaces are not wiped down? I.e. bedside tables and some areas of the floor. The bathroom also let's down the room. As a 4 star this is quite a standard thing to do in our eyes. My 6yro was also upset he couldn't go on the water slides due to their rules of it, which we felt was excessive and one of the reasons we booked so that was disappointing. The hotel shop and jewellery shop was lovely. The a la carte restaurant was great. The hotel also have a section on the beach and private beach bar and we thought that was one of the best highlights. The entertainment is absolutely terrible. We'd come back as a couple but probably not with kids

Quentyn James Mountford

Just got back from a weeks holiday at the Alua Village on sunny Fuerteventura. It's set on a hillside with two big outdoor pools and one indoor pool in the spa area. The food was excellent and the staff were very friendly. I booked a sea view room and it was a good size with everything that I needed for my stay. You can walk down the path to the beach and walk in either direction and they are fabulous, miles of sand and and unspoilt coastline if you go left by the watersports centre.

Geoff Green

Enjoyed a 4 night stay in Feb ‘25. Weather was around 24°c for the stay. Clean hotel with great views and access to the beach. Mostly French guests, very relaxed vibe here. Good food through the day and selection of drinks. Rooms were spacious with good views. Cons - Water was a nightmare to get at times, you have to pay an extra €1 for a fresh towel. No coffee or tea facilities in the room. All staff made the effort to ensure you had a nice stay. The hotel isn’t luxury but it’s comfortable, well laid out and is superior to the Occidental resorts down the road.

Ian Millar

Enabled us to have a lovely relaxing time, enjoying some sunshine and warmth. The hotel rooms are a good size with nice en suits facilities and the excellent food in the buffet restaurant was varied, with themed evenings. The outdoor pools were a tad cold but the indoor pool and jacuzzi was always available ( best time to go was after midday as people got ready for lunch )The beach is superb, but accessed by a walk down.

Gintare Cerkauskaite

We stayed 3 nights in Alua Village and were extremely happy. We paid more for My Favourite Club access and it was worth it. We had a room close distance to the pool and dining facilities. The access also provides a lounge where you can snack or make the drinks yourself. It was quiet now but I am sure it would be useful during the busy periods. There is plenty of space around the pools for sunbeds and there is smaller indoor pool and jacuzzi. You can walk to sandy beach in 10-15 minutes. Last evenings we also enjoyed after-dinner guest entertainment.

Fitia

Really nice hotel, situated next to a bus station. The beach is at a 10 minutes walk, where you can see squirrels. I recommend the All-Inclusive, as it covers a lot and there is only a few shops around. The service is really good. And the entertainment was great. They have a wide gym/indoor and outdoor. They also have a spa area where you can book a massage. They have an indoor and an outdoor pool. If you forgot your toothbrush, you can buy one for 3€ in their shop, in the hall next to the reception. It was a really nice stay.

Nihad Aliyev

The hotel land is very beautiful and clean and orderly. There are many pools and bars. Aquapark is very fun. It has two very nice beaches, but there is no wifi in sandy beach, it is very nice except for it. Animators are very fun and full of energy. Especially Kristina amused us a lot, her energy is very high.

Conor

Great hotel. Really amazing service with incredible staff. Food is good and we especially enjoy the Italian night as they have really good steak. Hotel is clean amd rooms are cleaned daily. Entertainment is brilliant especially the entertainment team who are all so lovely. Only negatives id say is some rooms could be updated, and they need better snacks during the day. Like a pizza and burger bar- not just sandwiches. But apart from that we really really enjoy the hotel

robert jones

Had a great stay here for a week. The room was a little tired but they are refurbishing at the moment and with that been the only negative I feel this hotel could be a gem come next summer. Food was nice and if you like trying new food plenty of choice. It is slightly salty but other than that very tasty. My wife can't have dairy, she mentioned it once and they went out and bought her almond milk. Fantastic service if you ask me. Pool was cold but it was February. The heated pool was fine and we enjoyed that one, the slides were also great fun and broke the days up. Service around the pool and in the bar was unbelievable. They really take the time to talk to you first couple of days. After that you have to tell them to stop bringing drinks or they turn up every 15 minutes. All in a great stay and would recommend.

adam Howard

Really like the hotel. There's great service all the staff are amazing. Clean hotel, rooms cleaned daily. Great entertainment during the day and night. Shout out to Emily from the entertainment team, she's lovely and great with our whole group

Donna Green

Staff are especially friendly, happy to help. Animation team are all great.Always happy, especially Megan & Emily who's always happy to give advice on the area and nights out with the team. Cannot fault this hotel. Lovely week away. Baz the barman was great so lovely. The reception staff were so friendly. Everyday always greeted with a smile Barman at the small pool and the young lifeguard were just the best. We were upgraded to a deluxe room which was lovely and comfortable. Can't wait to go back

DJM

10 day stay in the hotel all inclusive early Feb 2025. On arrival reception staff very helpful. Rooms very good modern refurb, views across the rooftops to the sea. Beach 15 minute walk, shops all close by. Food good and varied. Dress code for dinner could be better many rock up in shorts sandals and anything they want. So that could be improved. Staff always pleasant, tidy and efficient. Entertainment usually good. Pool fine nor heated. Spirits on basic all inclusive as usual not up to par with branded but acceptable. Overall excellent well run hotel. Would happily stay again.

Brian Ridley

This is an excellent clean and modern hotel. The bed and pillows were very comfortable, pool very clean, loungers comfortable. Food was very good at all meal times, obviously it can get busy but we never had an issue at all. There is a nice bar area and the choice of drinks on all inclusive is very good. Entertainment every evening, varying quality, unusually the singers being the most average and the other types of entertainment were excellent. Don't miss the Legacy Mongolian night. Only issues for us were the two rooms we had the Aircon was far too loud to leave on at night, might be an issue in summer and the snack bar has a very limited choice of food which never changed over the week. Thoroughly recommended

Francesco Taddei

Amazing experience. The foos was fresh and of very high quality, the menu was varied at every meal. Good location, good services, pretty nice staff. The outdoor area is amazing and perfect for relaxing, maybe the Jacuzzi area needs a biut of renovation. The room was not so big, but nice, clean and comfortable. The entertainment during the day was interesting and not annoying, while the evening entertainment could be better. We have been there in September and it was not too much crowded. I recommend the All Inclusive to fully enjoy the experience.

Adesola

Where do I start - this will be an honest, lengthy review. First of all, the hotel is in an amazing location. I would rate the room 5/10. Pros - it was spacious, decent balcony with a nice view at night and it had a long length mirror. Cons - the air conditioning was weak - you only felt it when you were stood under it. At night we were very hot; Ventilation in the bathroom is also terrible; Lighting is horrendous - there are 2 side lights, 1 dim lamp and a normal lamp - there was not a main light which seemed weird to me; the shower pressure was good but at random times it would go boiling hot; you can hear the people in the next room - i knew when they woke up and opened their balacony door, they don't offer a free iron (I've never been to a hotel even out of the UK that doesn't have an iron) and instead had to pay for the services. Having said that the housekeepers were so friendly and I was told the ironing would be done within 2 days but was done with an hour. Tina who was at the desk was amazing and friendly - I hope everyone meets her when they check in! She makes you feel really welcomed and went the extra mile with my reservation at a restaurant, thank you so much! The bar staff very friendly and welcoming. The entertainment isn't the best but it's something to do when you don't want to sleep or would like a drink with background noise. Unfortunately, I really wanted to like the hotel but each day something would come up and I wouldn't recommend this hotel to anyone going to Gran Canaria

Alan McNamara

This was our 3rd stay at the Gran Canaria Princess. It is a fantastic hotel, the staff are always friendly and helpful. The food choices and quality are excellent. The rooms and hotel generally are always clean. The nighttime entertainment is very good. Looking forward to going back again.

Nina Pricop

Very beautiful location, very welcoming staff, very good restaurants, drinks for all tastes. Close to the sea! We spent a special vacation, with a room where we had our own pool and we felt wonderful.

Panayota

I recently had the pleasure of staying at Rodos Maris, and I can’t speak highly enough of the experience! From the moment I arrived, I was impressed with every detail, but a few highlights truly stood out. Firstly, the food at the hotel was another memorable aspect of my stay. Each meal was delicious, with a diverse range of cuisines to try. The real stars of the culinary experience, though, were the sweets! Each dessert was like a work of art, both in presentation and taste. I found myself eagerly awaiting each meal just to try a new treat—the pastries, cakes, and chocolate delicacies were simply out of this world. The sea view was beyond breathtaking. The beach was pristine with crystal-clear waters, and the gentle waves created the most serene atmosphere. Whether lounging by the shore or taking a sunset stroll, I felt as if I’d found a slice of paradise. Lastly, a special mention to the wonderful team at the Mexican restaurant. The waitresses were so friendly and welcoming, making us feel like family from the start. Their warmth added an extra layer of enjoyment to each dining experience, making it feel truly authentic.

Sarah Last

Lovely hotel...rated at a 5* but at best a possible 3+/4 but... The staff are amazing!! Big shout out to Chris,Elizabeth and Junior at the bar!!! The hotel is currently going through renovations which it does need, we were lucky enough to get a newly renovated room (633) we went on the last week of the season and the staff couldn't do enough for us! Welcome drinks on arrival, golf buggy to our room, mini fridge filled daily, fresh towels on request...some aspects were definitely 5* such as service...the small things like quality products in the room and the points I've previously mentioned. Down side some staff were rude but we have put it down to it being the end of the season and exhausted. Value for money...YES!!! location AMAZING!!! I would recommend getting a private transfer though as even with a taxi it was still 1 hour from the airport. Entertainment excellent 👍🏻. We will be returning for sure.

Miss Veroni

We stayed in the resort for 7 nights. It was our first time at this place and the welcome impression was the most disappointing. The receptionist was extremely arrogant and unhelpful. For example, she didn't inform us about things like fitness with Angie? I found this info here on Google reviews. She made a fuss to answer any question. We felt very uncomfortable and unwelcome. Another thing is that we didn't have electricity in our bungalow. So on arrival we couldn't have a shower, stayed in the dark room with not working minibar, without air-conditioning or couldn't charge our phones. It really made a really bad first impression. It took 2 full days to get to the point where the mini fridge actually started to work! Above all we also had to pay tax upon the arrival for the every day stay at the hotel. Also, our son didn't get a proper duvet just some old blanket to cover. Although we couldn't complain about the food or drinks. Those were really good. The stuff and management of the restaurants- truly 5 stars.

Ian Brown

Having previously enjoyed stays at other Mitsis hotels on Rhodes, my wife and I decided to spend a week in August 2025 at the Mitsis Rodos Maris Resort & Spa, seeking the same high standards of service, cleanliness, and relaxation. Overall, our experience was delightful, with a few minor areas that could benefit from attention. Location and Arrival The resort’s location in Kiotari is picturesque, nestled along a beautiful stretch of beach. The drive from Rhodes Airport took approximately an hour, but the scenic views made it enjoyable. Upon arrival, we were warmly greeted by the staff, and the check-in process was efficient, setting a positive tone for our stay.  Accommodation We opted for a bungalow with a sea view, and the vistas did not disappoint. Waking up to the shimmering Aegean Sea each morning was a highlight. The room was spacious and well-appointed, featuring comfortable bedding and a regularly restocked mini-fridge. However, the decor appeared slightly dated, and there were minor maintenance issues, such as a few ants in the room, which we reported to housekeeping. While these did not significantly impact our stay, a refurbishment would enhance the overall experience.  Dining The resort offers a variety of dining options. We particularly enjoyed the Greek and Asian à la carte restaurants; the quality and presentation of dishes were commendable. The main buffet restaurant provided a wide selection of cuisines, ensuring there was something for every palate. However, securing reservations for the specialty restaurants was challenging, as they were often fully booked. We recommend booking these upon arrival to avoid disappointment.  Facilities and Activities The resort’s beachfront location is a significant advantage. We spent several afternoons lounging by the sea, appreciating the availability of sunbeds and the attentive beach bar service. The saltwater pools were refreshing, though they could benefit from more shaded areas. We also took advantage of the water sports centre, trying our hand at kayaking, which was both fun and well-organised.  Service The staff at Mitsis Rodos Maris were consistently friendly and eager to assist. From the concierge to the restaurant servers, everyone made an effort to ensure our stay was pleasant. Special mention goes to the guest relations team, who promptly addressed any concerns we had, enhancing our overall experience. Entertainment Evening entertainment was varied, with live music and themed nights providing enjoyable options for relaxation after dinner. However, seating was limited, so arriving early is advisable to secure a good spot. Conclusion Our week at Mitsis Rodos Maris Resort & Spa was a rejuvenating escape, characterised by excellent service, diverse dining options, and a stunning beachfront setting. While certain aspects, such as room decor and maintenance, could be improved, these were minor in the context of an overall enjoyable stay. We would recommend this resort to couples seeking a relaxing holiday in Rhodes and look forward to returning in the future.

Josh Singleton

We have just returned from a beautiful 3 night stay at the hotel on the all inclusive package. I had initial reservations regarding the hotel after looking through reviews but was glad that they didn't reflect our experience. - The room was gorgeous and well set up, lovely balcony and view of the pool. - food was enjoyable but nothing special. The buffet in the morning has a great selection and lunch + dinner you order from the app at your table, with salad options by buffet. The a-la-carte restaurant was fully booked which was a real disappointment. Avoid the bar snacks in the day though, dry and inedible. - The drinks were awesome, great selection and delicious cocktails. - Staff were warm and welcoming, always happy to support. We really enjoyed the service from Chris at the pool bar. Overall a relaxing and enjoyable escape from life. It's not the "foodie experience" promised on the website, but I'd return :)

Roxanne McDermott

We thoroughly enjoyed our stay here. Although we went during a festival so we could not visit the old town of Corfu liked we wanted it was still a lovely get away. The rooms were beautifully decorated with lovely balcony’s. The whole hotel was decorated and stunning. The food everyday throughout the breakfast, snacks and dinner were delicious. The all inclusive only option was amazing as we had as many cocktails as we wanted. We got to enjoy the pot smashing and also the fireworks on one night. The whole atmosphere at Cooks Club was fantastic. Location wise not that great but a bus stop is right outside the hotel so you can travel.

Ryan Nicholls

Hotel looks GREAT, but reality is, it’s instagrammable but not great. Food is poor / average. Menus sound great, but reality is most things either in the snack bar or main restaurant were pretty poor. Sun loungers super uncomfortable. No AC in the hotel rooms. Walls super thin so can hear your neighbour speaking / watching TV. Service and staff nice. Pool was nice. Gym was ok, but again no AC. Electricity would fail and turn off cardio kit. Wasn’t ideal. Overall, the pictures were great and sold it To us but I wouldn’t go back to the hotel in Corfu. Overall 4/10

emma donaghy

Had a fabulous time celebrating family birthdays. All staff were helpful and attentive. Food was lovely and a good variety, especially breakfast. Live music and DJ were brilliant and all (but 2) guests were friendly and we had a ball. The unicorn and dino special appearances were the icing on the cake.

Samantha Mckane

Hotel is absolutely stunning, staff were great, food was amazing, branded drinks and entertainment was brilliant only downside was one of the other guests who was French I think who actually posted a 1 * review below was an absolute misery, the entire guests at the cooks club were happy and enjoying themselves except for her, if she wasn't happy with people having a fabulous time and wanted total peace and quiet she should have booked into a nunnery. Overall 5*+

Adam Kozak

A few comments. The food is the same every day, there are no changes. After three days you can't even look at it, let alone eat it until the end of your vacation. The other restaurants in the hotel which are Caribbean and South American cuisine are quite ok. Asian is a disaster and the food in all 3 comes partly from the main restaurant. The same applies to the main restaurant, if you don't eat in the 3 other restaurants, the next day they give you to the main restaurant. Cleaning the rooms often took place without cleaning the balcony and ashtray. Also, even when we asked, wrote a card and left a tip for the jacuzzi to be cleaned, it wasn't done for the whole week. The pools, all three are small and can't accommodate that many guests. The main bar on level zero, the appearance inside is repulsive. The bartenders often don't know how to make drinks. The tables in the bar aren't cleaned. There are game room and even if you have all inclusive, you still have to pay for billiards. No water in the rooms, the fridges are not equipped with any drinks (all inclusive). During check-out, even if someone has a flight in 8 hours, they do not allow a meal. I have not encountered this yet, everywhere I have been, they always said that it is possible to use it without a problem. Generally, I am disappointed. I bought one of the better packages (room) and a lot of disappointments. If you do not buy a room with a sea view, which as you know is limited, the remaining rooms have a view of the constructions around the hotel and about 200 rooms have a view inside the hotel buildings, which resembles a Chinese cage, apartments. Personally, I would not return to the hotel again and I do not recommend it to anyone. Holidays are supposed to be unforgettable, and with so many glaring things, they are unforgettable, but in a negative sense. Definitely is not 4 stars hotel for me if compared with my not small experience. I will also add that on the day of check-out (11am), they knocked on our door three times to see if we had already left the room (from 8am they knocked on the door)

Aneta Wrobel

All in all, the place isn't that bad, though there are a few things that could be improved. In my opinion, it's definitely not a 4-star hotel, more like a 3-star. The buffet is the same every day, but the three restaurants are amazing. The waitress service is excellent—especially Kamal at the Caribbean restaurant, who made our experience truly great. Our son is gluten-free, and everything was clearly explained and handled well. If you're staying here, you definitely need to try the restaurants. It's a shame you can only dine at each one once.

basia410 basia410

the rooms were very clean every day, great service. the restaurant when it comes to breakfasts is monotonous but everyone will find something for themselves, it's great that the hotel has other restaurants that you can visit and also eat well. the bar and the hotel service are really nice. the only thing that takes away from the hotel is the view of other neighbors but it is also not so striking when you spend the whole day outside the hotel, and maybe you will meet someone like me and your view will change for the better 🤪 we had a really nice time, the location has a nice location close to communication and many other possibilities nearby. I recommend 🌷

A P

Staff are really friendly and helpful. Wide variety of gluten free food. Only draw back is you have to ask the chef each time in the restaurant to show you what is GF. Not a big deal but other places I've been have had signs detailing allergens in the food, just makes it a bit easier. Rooms are good, cleaned every day if you need/want it done. If you want a private balcony to sit out in the sun, check this before hand as some have zero privacy and not too much sun or view. All In all,good hotel and close enough to take bus trips to Mdina, Mostaand valleta.

Kat C

Lovely hotel and location. Food and service ia 100%. All the resturants lovely and great atmosphere. Was on 11th floor so amazing views. Rooms very spacious and clean. Had little animals made from towels each morning left on bed 😃. Has roof top pool which is quieter and lots of sun bed areas. Main pool is great by the sea too. Great value for money. Buses across the road that takes you everywhere. Love 🇲🇹 Malta!

Ciara O'mahony

Hello, we arrived today, a family of four 2 adults 2 kids aged 3 and 6 years. Reception was an absolute disgrace. The tall thin grey guy does not want to be here at all, not smiled once. No interaction whatsoever, after travelling with very excited kids you would think a smile at least wouldn't go far. The bar had none of the cocktails on the menu and all wine was hotels which was simply red or white ( do NOT recommend the white). It had said there are 14 restaurants there is only 1. Also only one bar when online said there were many more. This hotel/apartments said it was kid friendly where the tall grey guy said it is NOT a kid friendly hotel, I asked could we change hotels but pay for our first night he said sorry it's non refundable! It also offers many outdoor pools there is only 1. We felt really stuck so had to walk into town. Don't be fooled by what they try and sell it's my second time been fooled by MGM hotels. They say because its not peak season this is fair. Feel like we let the kids down, all they wanted were other kids and kids entertainment. None of which are supplied don't make the mistake we did as they are non refundable..

Darren Cope

This was a very nice hotel with sea views from balcony our forth floor room 416. Room was a delight, good sized rooms with loads of space and storage. Lounge was big with sofa, TV, table and chairs. Adjoining kitchen with dishwasher, cooker, toaster, fridge, freezer and kettle. Not much complimentary tea or coffee though. Bedroom was big with king size bed ( 2 doubles joined ) too much activity means falling down middle. Bedroom was OK but needed some TLC, old shower bath combination needed modernising. Hotel was tidy and clean with indoor pool, gym, spa and restaurant. Lovely outside pool area. Very close to beach and stunning views. Sometimes other guests can be noisy, especially in corridor. All in all though a lovely hotel to stay at.

Wioletta Kozłowska

The hotel is promoted as a 5-star hotel and definitely isn’t. The seal on the bathtub glass is covered in mud. Cleaner in the morning don't even feel up coffee tea sugar definitely is not promoted as a 5-star hotel . We booked a table at the restaurant for 11 people as a part of our all-inclusive and when we got there we were put at separate tables. When we asked to put the tables together, they refused to serve the dinner in such a rude way. To get into our room we had to use a different entrance, which was so problematic as it was cold and raining, especially after coming back from the indoor pool noone inform as we need take towels with as to the pool indoor. After activities need run wet to room for towels witch was horrible When the hotel lost electricity for about half an hour, no one was willing to explain what happened or apologize for the inconvenience (I was in the middle of a shower without lights). The only positive things were the activities provided by Yoandry and the politeness of bartender Danis. Probably the only people who actually care about guests in this hotel and are willing to offer you at least a smile. I was fully aware that hotels usually looks better in pictures then in reality but it was simply shocking. Definitely not what you would expect from 5-star hotels. The list of everything what went wrong should be much longer but I don’t want to write a book

Vic P

We stayed in the 1 bed apartment with a kitchenette . Fairly equipped but more could be done. Room a little tired but clean and comfortable The seaview from the balcony in the bedroom and lounge was to die for ❤️ Very convenient location, staff were superb ! Lovely Restaurants nearby Would happily come again.

Kolin Sin

Visited early November 2024: Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year. The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct. The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep. All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons. The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.

Simon Fagence

Old hotel but clean and maintained. Beds comfy, hotel staff helpful and rooms seeviced regularly. The food was excellent. Very high standard, good variety that was themed nightly and the waiting staff very good and efficent. I would defo stay at this hotel again.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Deeanne Stripe

Positives: The hotel staff are friendly and helpful. The pool is lovely and clean (but cold). Outside is better than the inside and the grounds were well kept. Negatives: We went for 5 days. The room wasn't cleaned, the bedding wasn't changed nor did we get clean towels until I complained - twice. There were also cockroaches in the room. The food was disgusting and lukewarm and flies kept landing on it all as it wasn't covered. For a 4* hotel I expected the food to be at least adequate but it truly wasn't. The entertainment wasn't the best but we were out of season. It is located on the beach but there is no access directly and its very rocky. The indoor pool is even colder than the outside which seemed odd. The all inclusive drinks don't include Latte, milkshake, hot chocolate etc and u have to pay separately for those. To keep it's 4* rating it needs completely refurbishing inside and new chefs/food choices.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Dave Smith

I cannot stress enough how wonderful this hotel is for all it has to offer, especially as we are still here and travelling home tonight. The staff are so hardworking but remain happy, efficient and polite. The sense of feeling welcome never left us. The chefs and dining staff performed wonders at offering us a massive choice of meals, more or less 24hrs a day. The quality of the food is superb. The housekeeping is first class and the beds a so comfortable it's unreal. Along with the beach buggy hire which is part of the complex, you can hire bikes, scooters and cars too. We had fun in a buggy. Kos town is lovely too, and full of historical interest if you're that way inclined. We came here at the very start of the season, so its been a mixture of rain and breeze along with the improving sunshine. The place is quite full as its Easter break, however the hotel is spread so well, you never feel crowded. We will be back for sure. A top quality hotel, with top quality people working in it to make everyone feel a bit special.

Kudzai Matoyi

Visited Mitsis Ramira with my daughter during Easter holidays. The service was amazing from the time we arrived. The Reception staff go above and beyond and made the stay very memorable. The food is really good. There is a buffet restaurant and an Italian and Meat restaurant attached. We stayed in a private pool room and had floating breakfast which was an amazing experience. Entertainment for children is excellent and staff are always cheerful and happy. I would do this trip 10 times over!! Had the best time ☺️

S Prathadsan

The resort is super beautiful and the room service and hotel management are immaculate and always try to find a solution. I can only recommend the resort. My parents and parents in law are disabled and needed the room to be accessible with ease and the team immediately found a solution and fixed the issue. Only one improvement: more space in the buffet restaurant so you don’t have to wait and more support for example in the crepe and waffle cafe, as the staff can hardly maintain the number of guests.

Jon Letson

We had a lovely time here. The staff were very friendly, professional and generally well-organised. They were dealing with an unusually busy opening week, but - despite a few longish queues for dinner - this was handled well. Our room, the one with a private pool, was really nice and, cold water notwithstanding (!), it was a great place to float around and chill with a drink or two from the minibar. A big shout-out to Behzad, Ehab, Fotis, Mina and lots of other great staff members who made our stay a pleasure we'd like to repeat if and when the opportunity comes around.

Carol Jones

Very attentive staff who are polite helpful and pleasant. The food is delicious with buffet service. Very high standard. The rooms are luxurious with a full bathroom. Have a bath. You won't regret. Leave your toiletries at home. A very warm and sincere welcome from all staff and I shall be returning as soon as I can.

debakins2

I'm still here as I write this review. Came for a short winter sun getaway. Lovely and immaculate resort in a good and very central location.  Check-in was smooth, and our room was ready before the official check-in time. The room was very clean and spacious. Food has vast variety at all times and is tasty and fresh. The snacks are good too, and the drinks and cocktails were of very good quality. The swimming pool, though a bit deep, was heated and very suitable for a dip. Sunbeds in abundance and very comfortable. The beach had very good security and was lovely and serene. The staff here are a huge asset to this place....always willing to assist and make sure you have a good holiday. Lest I forget, the entertainment team does an amazing job, so do the cleaners too. Can't fault this place, to be honest, and will definitely come back here should the opportunity arise.

Gabor Baeten

We had never stayed at a resort before, so we had no point of comparison. But this was an amazing experience for us. In one word: WOW. We had a fantastic time! The food was absolutely incredible, with plenty of healthy options and a diverse selection, including great choices for those who don’t eat meat. The staff was truly outstanding. The resort is very child-friendly, with wonderful pools and a newly renovated gym. We are already planning to book again!

Rachel Scott

Fabulous hotel - our third year in a row. Quiet and relaxing enough but with plenty to do - archery, tennis, football, aqua fit, cookery classes etc. Staff are amazing too. Food is varied but the Moroccan food is always our favourite. Dancing at night is great but a bit repetitive but the addition of the quiz and other musicians etc on the balcony bar has been a welcome addition! Would heartily recommend

Sunita Patel

Everything about Iberostar was first class!!! The price, the food, all staff, evening entertainment, the rooms, snack bar and so much more. The sauna was so relaxing! Ozzi was one of the main entertainers. He was so friendly, kind, polite, engaging with everyone. So special thank you to Ozzi and Ismail. The staff really look after you and are so caring and kind. Please make sure Ozzi and all staff receive special thanks. Whoever needs an exceptionally good holiday-Iberostar in Agadir is without a doubt the place for a perfect escape. I will definitely be returning with more family and friends . We only went for 4 nights and we were so sad to leave. I will definitely be recommending Iberostar to everyone I know. Don’t let the niggly little complaints from reviews that other people have written put you off or you will regret it. I guarantee if you book Iberostar you will love it and will be so excited to write a completely honest and satisfying review like most of the other people have written in their reviews.

Paul Smith

Excellent hotel, staff always smiling, helpful. All entertaining staff continually mixing with everyone taking timeout & speaking to people. Asmail not sure if spelt correct? the standout for our group of 5. Food for all inclusive very good, Moroccan dishes were exceptional as was there harisa soup. Hotel immaculately clean, cleaners everywhere. Restaurant staff super efficient empty dishes removed quickly, big smiles could not do enough for you. The local souk (indoor shopping area) approx 60 dms (£5) taxi. You can spend all day there if you want it is large. Great bartering bargains. First trip to Morocco impressed people friendly.

Jenny Gandhi

We had a fantastic stay at Sol Oasis Marrakech! The hotel is spotless and well- maintained, which made our stay incredibly comfortable. One of the highlights for us was the amazing kids club - the staff were so attentive and full of energy, and our children absolutely loved it. The variety of food available was impressive, with something to suit every taste and always fresh and delicious. There were plenty of activities throughout the day to keep everyone entertained, and the team made sure there was always something fun happening. The staff were truly lovely - always smiling, helpful, and willing to go the extra mile. A special mention to the excursion team who organised a camel riding trip for us; it was a real highlight and such a memorable experience for the whole family. Highly recommend Sol Oasis for families looking for a relaxing yet fun-filled holiday in Marrakech!

Jason Goldsmith

The Sol Oasis in Marrakech offers an all-inclusive experience with plenty of food options ranging from local Moroccan dishes to familiar international fare. However, picky eaters or young children might find mealtimes a bit of a challenge, especially given the lack of kid-friendly variety. The dining hall itself leaves room for improvement—flies landing on the buffet and birds flying around were off-putting. It’s also worth noting that bottled water at the table isn’t included in the all-inclusive package, despite being freely provided in the rooms, which felt inconsistent. Service in the restaurant varied—sometimes attentive, sometimes non-existent—but the standout hospitality came from the two friendly and welcoming barmen at the lobby bar, namely Mohsine and Hicham who made our days and nights there especially enjoyable with their exemplary customer service. The pool area was an highlight, with plenty of sunbeds and umbrellas to go around and no sign of the usual early morning bed-reserving rush. The vibe around the pool bar was laid-back, although not as friendly as the lobby bar. There’s also a quiet outdoor seating area just off the lobby, which was perfect for relaxing in the shade. Our room was a standard double with no balcony, but we found it clean, comfortable, and well-maintained apart from a leaking shower The housekeeping team did a fantastic job every day, and we didn’t encounter any unwelcome bugs. The hotel’s lush grounds are clearly well looked after by a hardworking team, but the many levels, slopes, and unmarked steps could be a hazard, particularly at night or for those with mobility issues. These need to be painted to avoid unnecessary accidents There is a free shuttle bus into Marrakech, which runs frequently and makes it easy to explore the medina and souks. Just be prepared for local “guides” who often greet the shuttle and offer tours—these are not official and usually come with strings attached, including visits to overpriced stalls run by their friends. If you’re confident navigating on your own, you won’t need their help. On the tech front, the Wi-Fi was strong and reliable throughout the hotel, with only one brief hiccup that was quickly resolved Overall, the Sol Oasis delivers a relaxing stay, but for a four-star all-inclusive in Marrakech and the price paid it has unfortunately come up a long way short of our expectations. Would we stay here again ? That is always the question…..The hygiene would have to vastly improve in the restaurant to even be a consideration

Rachel Chapple

What a wonderful hotel! We have had such a lovely Easter break. The staff literally cannot do enough for you. Full of activities for everyone especially our 5 year old! She has had a blast! Big shout out to the entertainment team! Superb food and drinks, spotless hotel and rooms and a safe atmosphere. 5 star!

N Bower

Our 3rd year running coming to this beautiful place, we decided to come back for our 10 year anniversary ❤️ and the staff have been nothing but attentive to us after letting them know we were returning. The entertainment team are absolutely amazing and have the best selection of entertainment for the evenings. The food is outstanding and the rooms are excellent. Nothing is too much trouble for any of the staff here,they work so hard and are absolutely amazing. Thank you as always for the most wonderful time.

Katarzyna Dziubek

Definitely I recommend this hotel. Even located outside Marrakesh you can book shuttle to city, what was very convenient. Food was good, with a lot of choices, however if you’re staying week or longer became the same. I regret that the table with fresh vegetables was not fresh as should be and not good quality. Besides room was always very clean with fresh towels. Great thank you to entertainment team ( Nouha, Zak, Mido, and Chico) to make every day special.

Sian Roberts

We are currently staying here with our 14 year old and it's one of the best holidays we've had. The food is amazing, very varied and a wide choice each day. Pools are beautiful but a bit cold for me in April. Rooms are spotless and our housekeeper surprises us each day with the art she makes with the towels! Entertainment team are really friendly and not too pushy, there is something going on all time. Beach is adjacent to the hotel with clear water and white sand. All the staff are friendly, polite and can't do enough for us. The hotel has an international clientele which gives the place a really inclusive atmosphere. Would highly recommend *****.

Viktorija Strelkovska

I recently stayed at a hotel in Mahdia, and I can genuinely say it was one of the most memorable holidays I’ve ever had. The location was stunning – right by the turquoise sea, with a peaceful atmosphere and a clean, well-kept beach. The hotel itself was lovely, with comfortable rooms, great food, and friendly service. But what truly made this experience special was the animation team, especially Ramos. He’s an absolute star! From the moment we arrived, Ramos brought such incredible energy, joy, and positivity to everything he did. He’s not just an animator – he’s the heart and soul of the entertainment team. Whether it was pool games, evening shows, or just chatting and making everyone laugh, Ramos made everyone feel included and welcomed. His charisma and ability to connect with people of all ages is rare – my whole family adored him. He remembered guests by name, brought smiles every single day, and made sure no one ever felt bored. He truly went above and beyond to ensure we were all having the best time possible. If you’re planning a trip to Mahdia, I highly recommend this hotel – and if Ramos is still there, you’re in for an unforgettable time!

Anna Romana

Starting with the accommodations, the rooms are quite dated, which gives the hotel an overall tired appearance. While the beds were comfortable enough, I found the need for a renovation to be evident. A specific point of frustration was the unique situation with ironing facilities. There appears to be only one iron for the entire hotel, which is unacceptable for a property of this size. When I reached out to reception to borrow it, the staff seemed unsure of its whereabouts or when it would be returned, leading to an inconvenient wait. Make sure you pack stuff that doesn't require ironing. Staff at reception are totally unhelpful. Everytime you have a problem and you ask them what should you do they say " I don't know". The loud noise in the room you ask them where shall I sleep tonight? Their answer " i don't know". Additionally, air conditioning units emitted a musty odor, suggesting potential mold issues, which detracted from my comfort. This was further compounded by unpleasant smells emanating from the pipes in the toilets and bathrooms throughout the hotel, including the pool and restaurant facilities. These issues certainly soured my experience. On a more positive note, the staff were delightful. Their friendliness and eagerness to assist made a significant difference to my stay. The standout feature of my visit was undoubtedly the pool bar service. The waitstaff were incredibly attentive, consistently clearing empty glasses from loungers and swiftly delivering drinks, allowing guests to relax and enjoy their time by the pool and on the beach without any hassle. The abundance of loungers and parasols meant that finding a spot to enjoy the sun was never a challenge. As for dining, I was pleasantly surprised by the food options available. The buffet offered a wide variety of dishes that catered to different tastes, and I generally found the quality to be satisfying.

Manzoor Begum

Absolutely beautiful resort, really does grow on you. Do not be fooled by the photos of you think it looks old, this is all by design to capture the Tunisian culture with Mahdia being a smaller seaside town. Service and customer experience has been amazing, had an issue which was swiftly resolved with our needs being taken care off. The restaurant manager even hosted us for private family meal in the Al La Carte restaurant for my nieces birthday as we was a large group. Highly recommend for families!! Star friends were amazing for the kids also keeping them entertained throughout the day and the evening.

Maksymilial Florczak

Absolutely AMAZING experience at Iberostar Royal El Mansour in Mahdia! This hotel is simply out of this world! From the moment we arrived, we felt like royalty. Everything was perfect — the rooms were spotless and spacious, the food was delicious with so many tasty options every day, and the entire hotel is just stunning. You can really feel the 5-star quality in every little detail. But what truly made our vacation unforgettable were the ANIMATORS — especially RAMOS! He is the heart and soul of this place! Always full of energy, good vibes, and genuine kindness. He made every day full of laughter, fun, and unforgettable memories. The entertainment team is TOP-NOTCH — the shows, the games, the activities… we never wanted the day to end! If you’re looking for the perfect holiday, this is the place. I can’t recommend it enough — we’re already dreaming about coming back! Thank you Iberostar Mahdia, and thank you RAMOS — you are a legend!

Krasimira Nedkova

What a fantastic experience. OMG that was incredible holiday. Amazing people, so much attention, so kind and polite. We were constantly entertained by the professional animators. Lovely food. Very clean and well look altered resort. Well done to everybody who's working at Stella Makadi Gardens. ❤️ See you again ❤️

Agnieszka Dudek

Stella was my worst experience in Egypt. Guest Relations were absent, feedback ignored, and room issues unresolved. Hygiene was shocking—dirty cutlery, overflowing trash, and unhygienic cups everywhere. Food lacked variety, was bland, and caused stomach issues. Service was poor, with staff more focused on phones than guests. Rudeness and a lack of professionalism were common, especially in restaurants and at bars. On the bright side, the resort grounds were beautiful, rooms spacious, and animation shows enjoyable. With better hygiene, service, and training, this hotel could improve significantly.

Judy Weston

Returned home on the 20/11/24 from 10 nights stay. This was our 2nd visit within 6months and oh boy it did not disappoint, staff were as friendly as we remembered. Great food with plenty of choices and it was so nice to have more fresh fruit and salad available this time, the hotel was busier but made no difference to serve or waiting times, infact the staff kept the hotel running very smoothly. Hotel is kept immaculate, the ground staff do such an amazing job. Can't wait to return again next year.

Elaine Holden

Just returned from here (19/11/24) not a 5 star hotel the room was lovely cleaned each day with fresh towels FOOD what can I say did not cater for anyone unless you were russian all I had was fried egg and bread for breakfast and chips and bread for lunch and dinner we went to the Chinese the food was cold the Italian was hot & enjoyable views of the gardens were lovely the pools caters for all lovely and clean, the beaches was fine lots of entertainment for all but you had to be early to get a bed the shops around the two hotels were ok but shop keepers were pushy. Come to checking out time at reception they tried to charge us for two key cards we were only giving one reception staff need more training on how to be polite. In all not what we expected ( poor really)

Jose Luis Vila Onieva

Terrible Experience- Avoid this Hotel If you want to spend your holidays in a place with terrible food, terrible drinks and very poor service and attention…then book your stay at Stella Gardens. But i’m sure your family and friends deserve something better if you have travelled all the way till here. Avoid wasting your time and money.

Callum Robertson

We absolutely loved our stay at Princess Andriana! The resort itself is beautiful, the food was fantastic with plenty of variety, and the staff were friendly and welcoming throughout our visit. However, we were very disappointed that the water park wasn’t completed in time for the season. It was a big reason we chose this resort, so it was tough for the kids to see it every day but not be able to use it. Unfortunately, there was nothing arranged or offered as compensation for this, which made it a bit harder to keep the little ones entertained at times. That said, we would definitely love to come back and experience the resort again once the water park is fully up and running — it looks amazing and would really complete the holiday experience for families.

שירלי יקיש גלעד

We had a marvelous stay at the hotel! The service was excellent , they fulfilled all our requests and were very serviceable. Although the hotel was full, we had a very quiet, pleasant and peaceful vacation. The hotel grounds are enormous so we always found an available spot at the pool and at the beach. The hotel beach is just beautiful ! This hotel is perfect for a relaxing family holiday. We enjoyed our stay very much!

T H

Loved our stay here! Great for couples & families. The entertainment was great & the beach volleyball was a highlight for us both! Peach Slushies with Amaretto were excellent on the hot days! The buffet was well varied although wouldn’t say the quality was 5* - perhaps 4*. The pasta however was excellent & authentic! The pool is not heated so despite still being 27 degrees each day, it remained cold. The sea was warmer!

Nicola Irwin

One of the best holidays we have been on, which was made by the fantastic hotel and hard working staff. Our first time travelling late October and the weather didn't disappoint either. The ultra inclusive option of having branded spirits, a mini bar restocked daily was great. The entertainment was amazing and our 9 year old thoroughly enjoyed the mini games and football tournaments The food was exceptional and the spread that was put on for Halloween was amazing, we celebrate Halloween every year so being able to do that here with the buffet and party was wonderful The cats round the hotel were adorable, we will miss 'Ruby' and 'Smudge' but look forward to seeing our on back home If I had any criticism it would be the hair dryer in the room kept cutting out with it getting overheated, but that's probably because I have long hair. There was also often a smell that would be present early morning from the pool area, but both of these things do not make me score the hotel any less. Thank you for an amazing holiday and making the end of the holiday season special ❤️

Tomas Kvedas

This wasn’t our first time staying at this hotel, and once again, we had a fantastic experience. There’s so much space and plenty of activities to enjoy, yet it never feels too crowded. The food is decent, everything is impeccably clean, and the atmosphere is always vibrant and uplifting. What really stood out to us this time, even more than before, was just how hard the staff works to make your holiday as perfect as possible - everyone. They truly go above and beyond. Just one of examples - we had a minor issue when our daughter twisted a muscle, but the spa staff immediately found an available slot and worked their magic—she was back on her feet like nothing ever happened. You had to see how dedicated they are !!! Everyone in hotel deserves a big thank you for their dedication and effort. The only downside was the behavior of some hotel guests who were leaving a mess behind them. It's disappointing to see such disregard for others. However, they are minority. Despite that, we’re certain we’ll be coming back again. Highly recommend this hotel for a relaxing and enjoyable stay! Please always smile to people who work hard there, and you will see the magic back !