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Careers at Holiday Gems

"We believe that keeping our team happy contributes to delivering quality service to our customers"

We are one of the UK's fastest growing online travel companies and are currently looking for self-motivated, hardworking talented Travel Advisors to join our team, based in our Stockport Office. Alternatively we also have positions based in our Ellesmere port office.

We also have vacancies based from home where we would welcome applications.

Our core values are to treat all as equal and ensure everyone shares in our success, this is based on the belief that keeping our team happy contributes to delivering quality service to our customers. This is evident in our review ratings on Review Centre and Feefo.

Available positions below:

Sales Advisor - Chester/Stockport (Full Time)

Have you ever dreamed of working in the exciting world of travel? But always been told you need travel experience.
Well, now is your perfect opportunity. Holidaygems.co.uk is seeking enthusiastic and highly-motivated sales consultants to join our talented team.

An ATOL bonded online travel agent, Holidaygems.co.uk has enjoyed significant growth. We are looking for dynamic professionals who are seeking to move into a fast-paced sales environment, where hard work is rewarded.

You will be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online holiday orders.

You will use your previous sales experience and knowledge to maximize opportunities by building rapport; matching the right holiday to the customer's needs, overcoming objections and offering solutions to close the sale.

You will then accurately confirm the different elements of the customer’s booking, and record details accurately into our back office systems.

This is a FULL-TIME position based in either our CHESTER OR STOCKPORT offices. You will be required to work a 37.5 -hour week, with varied shift patterns

We're really excited about our future, and are looking for positive applicants, preferably with previous call centre experience and a proven track record in achieving sales targets, to join our fantastic team. Travel experience is not necessary as FULL, IN-DEPTH training will be given.
In return for your hard work and commitment we will offer:

  • Competitive basic salary, with UNCAPPED bonus scheme - FANTASTIC EARNING OPPORTUNITIES
  • Discounted personal holidays
  • Educational visits to the destinations you will be selling
  • Friendly working atmosphere
  • All your booking leads provided

To apply please send your CV and covering letter to betty@holidaygems.co.uk

Sales Manager - Stockport (Full Time)

An ATOL bonded online travel agent, Holidaygems.co.uk has enjoyed significant growth. This is a great opportunity for an individual with a firm but fair attitude that is looking to work for an exciting, dynamic and growing business. This opportunity would suit individuals from a strong background as a travel manager / travel sales manager / retail travel manager OR individuals that have worked within a sales management role within a Call Centre / Contact Centre environment.

In this role, you will work alongside another Sales Manager, you will have experience of, and be responsible for leading, directing and motivating a team of 30+ agents to achieve optimum results. You will be accountable for driving the performance of the sales team, including coaching and development of the agents’ individual performance to ensure they meet the required targets giving extra focus to under performers.

This is a full time position, based in our STOCKPORT Office. You will work 40hrs a week, on a 4 week rolling rota.

In return for your hard work and commitment we will offer:

  • Competitive basic salary, with bonus scheme
  • Discounted personal holidays
  • Educational visits to the destinations you will be selling
  • Friendly working atmosphere

To apply please send your CV and covering letter to betty@holidaygems.co.uk

Data Inputter - Chester (Temp)

Holidaygems.co.uk is an ATOL bonded UK based online travel company specialising in holidays Worldwide.

Due to huge growth, we need to rapidly expand our Aftersales team and are looking to recruit a Data Inputter/Checker.

The duties of this role vary greatly and you are required to be both flexible and versatile as everyday is different.

You will be required to:

  • Administer online bookings
  • Check online orders against confirmed bookings
  • Load bookings are loaded in accordance with suppliers contracts
  • Check authorised funds loaded
  • Raise, log and fix errors on a day to day basis
  • Analyse repetitive errors
  • Feedback to managers to ensure streamlined loading

We are looking for a mature team player, whom is self motivated, must have a proven track record, and would like to work within a fast paced, positive and lively environment.

If you’re the type of person who can work on your own initiative, have travel knowledge, and/or have been involved in telesales before this could be the position for you.

Data Inputting/ Checking, administrative experience along with retail travel industry experience would be preferred but is not necessary, excellent literacy and numeracy is a must. We’re really excited about our future and have great expansion plans.

To apply please send your CV and covering letter to betty@holidaygems.co.uk

Junior Copywriter - Chester (Full Time)

Do you have a talent for creating engaging copy and a love of travel?

Holidaygems.co.uk is seeking a dynamic junior copywriter to join its growing media team.

You will be tasked with writing compelling copy for our websites, social media, press releases, newsletters and other marketing channels.

An ATOL bonded online travel agent, Holidaygems.co.uk has enjoyed significant growth. We are looking for someone with at least 1-year copywriting experience, either freelance, in-house or within an agency environment. You will be driven by results, work well under pressure and will deliver consistently to deadlines.

It's a role in which you will have the opportunity to learn, both about travel and marketing, thanks to close liaison with our agency partners.

Essential:

  • 1-year copywriting experience
  • A genuine interest in travel
  • Experience writing blog content and landing page copy
  • A-Levels or equivalent in a writing related subject (e.g. English Language)

Beneficial:

  • A Degree or equivalent in a related field (e.g. journalism, English, marketing or similar)
  • An interest in and/or some basic knowledge of SEO
  • An interest in and/or some basic knowledge of social media
  • An interest in and/or some basic knowledge of PR

To apply please send your CV and covering letter to betty@holidaygems.co.uk

Social Media Executive - Chester (Full Time)

Holidaygems.co.uk is seeking a dynamic social media executive to join its growing marketing team.

You'll be tasked with creating, collecting & presenting engaging content for our current social media followers, replying to enquiries & growing the brand’s social media audience across Facebook, Twitter, Instagram & Youtube.

An ATOL bonded online travel agent, Holidaygems.co.uk has enjoyed significant growth. We are looking for someone with experience in attracting & interacting with audiences across key social media channels. You will be driven by results, work well under pressure and will deliver quality content to attract a broader social media audience & keep them engaged with the brand.

Essential:

  • Social Media experience
  • Creative ideas for audience growth & engagement
  • Strong attention to detail
  • Effective communicator
  • Highly motivated
  • Genuine interest in travel

Beneficial:

  • An interest in and/or knowledge of PR
  • An interest in and/or knowledge of SEO
  • Experience of sponsored/paid social media advertising campaigns.

To apply please send your CV and covering letter to betty@holidaygems.co.uk