Pay Monthly Holidays

Nicky Field

A modern boutique hotel. Rooms were small for 3 but perfect for our mini break. The most comfy sunbeds ever! Our check in wasn’t great but since then all staff have been helpful and friendly. Location is good to get into Portals Nous. Would definitely return.

Chloe Morris

Felt very welcomed and comfortable during my 2 night business trip. The staff were incredible at this hotel and the interiors beautiful. Enjoyed long afternoons by the pool on comfy beds and slept well in my room too. A great location with beach, bars and transport links nearby, also Agromart shop nearby too.

Rosemary Kennett

Once the bar was reopened for our golfing group things improved. Staff were kind and helpful. Rather a lot of traffic noise if windows were open.

Josh

Hotel is in a great position and you can walk to Puerto Portals within 5 minutes. Parking is also free and available outside which is good. The rooms are clean and functional. My only criticism would be that reception staff were not very welcoming on the last stay. For example I arrived earlier than check in time (30 mins) and wanted to leave my bag in storage. The "greeting" was rooms are not ready yet so you'll have to come back even though I didn't mention going to the room. I've stayed here 10 plus times when visiting on business over the last few years for location and value but feel the welcome service has gone downhill recently unfortunately

Gordon van Wijk

Very good! yet a couple of small things and tips !! Start time of breakfast is really to late.. needs to be 07 or latest 0730. Then in the room; ive usesd the sweeterners and coffee milk cups to add in my coffee in the room.. These were never replenisshed by the cleaners the next days... Also think the supply of soaps, shampoo and shower gels are below average. For the rest it was a pleasure to stay and will 100% return. As we have an office in puerto portals its a great hotel to stay!!

Rosemarie Thompson

Was very nervous after reading some of the reviews but can honestly say it was amazing jack and his staff were so welcoming nothing was to much trouble. Would def recommend it does what it says it’s a simple hotel that accommodates all your needs .. food was beautiful… I would however recommend u have cash as they don’t Accept card but are happy for you to have a tab thank you jack will definitely be booking again

Wendy Dolby

Had a fantastic 2 weeks holiday here, staff will go above an beyond to make you feel welcome, location is great, the rooms are cleaned daily with fresh towels, couldn’t fault it, thank you jack an your team! 🤩 we will definitely return! I would recommend anyone to stay here

Shakil Ahmed

The location of the apartment is spot on however the manager jack ruined the experience by being rude and arrogant towards his customers. His behaviour towards his colleagues are ridiculous and the way he roams around thinking he’s it pissed many of us off. Won’t be staying again but do feel sorry for the housekeeping and bartender staff as they are very friendly and gave good services

Rej

Stayed over for a week. Good location and very friendly housekeeping staff and bartenders. However the manager was very snobbish and arrogant. The interior was dull and could definitely do with a refurb. The exterior is perfect no issue. Wouldn’t stay again but enjoyed the experience

Michael Ramsey

We had a great time staying here Jack and his staff were fantastic our little lad wanted Nutella for his breakfast which they didn't have but Jack came to the rescue and when out and got him a jar nothing was too much trouble would stay again 😀

Lurline Francis

For me Perfect. Great location 10 min walk beach or strip. Yes on a slopped hill so up or down but great cardio and not bad once done it once. My room was down some good stairs but private and spacious. Room was Immaculately clean. Fully equipped kitchen with new appliances. Large private outdoor area. Powerful shower seating area in and out. Downside, next door is amusement area music is till late but I was out so don't bother me. Building works next door also so some 8am walked ups. Rooms do need updating and paint work and the skirting does need correcting but clean lovely helpful staff. For lower budget worth it.

Kevin Rickard

Terrible discusting damp mouldy pillows walked out and booked another apartment across the road. Want my money back. Your web didn't mention mouldy pillows and members of staff to busy smoking outside. I asked to moved and I was told it would cost a further 150 euro. When shown to that room that also smelt of damp. Terrible experience. As shown on your website. I paid extra for breakfast. Only cold uncovered food available. Pictures tell the story and do will l.

Nigel Parish

Considering its cheap I'll overlook the obvious issues. Perfect location, adequately equipped with a hob, microwave and some bowls, plates etc plus a frying pan and saucepan. . Cleaners are great and the beds comfortable. Admittedly it's tired...furniture all worn and the pool is a bit grim. Lets face it you probably won't be spending loads of time in the room. The lounge is a bit grim tbh but theres a sofa bed and plastic chairs A big reception area and helpful staff. Supermarkets nearby The location is perfect. 1 minute from a sandy beach with other beaches within a 10 minute walk. The bus stop is around the corner but I'd recommend the bolt app....taxis cheaper than busses. The old town is a short taxi ride or 45 min walk away. The reception staff are super helpful too.

Alex GL

Me and my Partner booked at last minute and we choose a location near by the beach, as the hotels for this particular saturday of june was going quite fast , we came across this advert for Soldoiro Apartment, close to the beach , nice and very presentable apartments so we decide to booked. As we arrived there we had the luck to have one space left at the car park, as the reception mentioned the car park is first come first serve, which I was quite ok with it. Arrived at the reception done the checking and went to the apartment. As it was the last apartment available for this day and we was so tired from the trip we just got on with the situation, but all what I can say is if You come to this Hotel and they put you on one of those ground floor apartment, please ask to move to another one straight way. The smell on this particular one was really bad, look like some one clean the apartment with bleach and left the apartment closed for few days , as well the curtains was very dirty I mean very dirty. As we just stayed for two days we left the windows open all the time which did help a little bit. About the breakfast it is simple , and the people at the reception they was ok.

Voznick

Overall a really nice place to stay. The rooms are nice and big. The majority of things did work in my room. The only downside is that the pool was not cleaned in the morning and lots of pints and bottles were left there for the following day. Staff were really helpful and nice, at times the place did need more staff as one member of staff covered the downstairs bar and reception at the same time, but I guess my trip was in May - off peak. I have attached a picture from our balcony view, room 26. The location of the hotel is spot on, 5 minutes walk from the beach and 5 minute walk to the strip. 37 minute walk to old town or €4.5 Uber trip. The downstairs lobby near the pool has a bar with local beer for €2.5 or Koperberg on tap for €4. However, nothing is stopping you from taking a couple of beers from a shop to the pool. As you go to the beach, right at the beach front there are a couple of restaurants, the one to the right as you walk down from the hotel serves a fantastic full British breakfast for €8.

Lindsay Allison

Just back from these apartments. Our room was a wee bit on the tired side but clean and had everything you would need. The pool area and food at the bar were brilliant. The women who served there were lovely. There is also a small mini mart in the complex. The reception was helpful and efficient. As the name suggests they sit atop a hill with good views of faliraki. Its about a 20 minute walk or 10 euro taxi ride into town. There is also a free bus from the apartments 3 times a day. The only downside is the plumbing. The noise of you or a neighbour flushing their toilet is akin to standing adjacent to an f-16 fighter jets afterburner. Overall though I'd recommend these apartments and we would return in the future.

Katie Thomas

I am absolutely appalled with the customer service of this place. The receptionists are extremely rude. The only people which were nice were the people in the kitchen. The breakfast was poor, it was full of sweet things and hardly any savoury. The room was absolutely disgusting, there was dead bugs everywhere, our bedsheets had stains on and smelt of old men. The room was very unhygienic and dirty. We even had to take pictures of our room and send it to our travel agent due to how bad it was. The shower curtain also did absolutely nothing, so once you’ve showered, water just goes everywhere. Personally, i would not recommend to anyone. It is no where near worth the money. The people are rude and the place is dirty. I will never be going back again.

Ethan Kalton

We had a great time at this stay, there is everything you need on site here from the poolside restaurant to a little shop where you can get snacks and drinks. Room was clean and tidy and from the balcony you have a beautiful sea view. The staff here were fantastic with helping us with our stay and making sure we had everything we needed including helping to book taxis and recommendations for things to do. The restaurant has a great selection of food from traditional Greek food to hamburgers. I highly recommend the Greek stuff here though was delicious and homemade. Faliraki town is only around a 20 minute walk from this place so you can easily access the town and there are lots of things to do nearby. There is also a shuttle service into the town 3 times a day at 11, 5 and 8pm which is really handy. The pool area is very relaxing to have a swim or read a book and the music playing gives it a really good atmosphere all round. Thank you for a awesome holiday!

eli

Rooms were not that great. Bathroom had a poor fitted shower with a shower curtain that does nothing to stop the floor from being soaking wet. Bed and breakfast that was included in our holiday pack was terrible. Basically sweets and sugar and barely any savoury options. Although for dinner and lunch the (paid) food was good and worth the price. Staff were okay. Kitchen staff were the nicest. Receptionist were alright. We asked how we could book a taxi as we were having trouble the night we arrived and because we were going to the water park later and they told us how. The language barrier caused this but they ended up booking the taxi when we only asked how and that led to us being charged extra euros by the taxi driver as they had to wait. Which is fine but when we came back and saw reception we explained to the receptionist that there was a miscommunication and reception basically told us off “When you book a taxi you don’t go off wandering to your room” It was our first day and I felt like they could’ve been nicer with their communication. The rooms do have AC but you have to pay 10 euros a night. The housekeeper is nice and no items were stolen but the bathroom was terrible and assumed they would help but the rooms was not really cleaned and the only thing changed was the bed sheets and towels, would’ve been nice to have the bathroom dried. Overall, I personally wouldn’t recommend but if you aren’t that bothered about what your hotel looks like or it’s just you and another person the hotel is.. fine.

Julia Peart Watson

Love this place , people are amazing, friendly and cant do enough. Even helped with mattress topper and extra pillows for my bad back. Food is great and staff is really lovely. Feels like a home away from home

Suzanne Otten

Stayed in this perfect appartment for 14 days. It is located on a busy road but you don't notice anything. The beach and shops are 10 to 15 minutes' walk away. Since 2023 it has been taken over by a young couple, who are doing an insane job. Customer-friendliness at its best! On Thursday evening, they always have a BBQ with live entertainment, highly recommended! The food is all homemade and the atmosphere is fantastic. Thanks for everything Efi!

Gary Heath

Absolutely brilliant two weeks spent here with big family of us second year ive stayed there was sorry to leave on sunday night but cant fault anything at the apartments food was lovely too and all staff brilliant will return deffo

David Johnson

Just arrived at dionysos first impressions, brilliant, rooms are clean and spacious, pool and surrounds great, owners can't do enough, 10 minute walk to Central area. Fully recommended.

Margaret Jackson

Only popped in for a drink with friends who are staying there.Service good and staff friendly.

Ruben van den Brink

We stayed here for 14 nights. It's near perfect. The location is great, only a 10 minute walk to Stalis center. The only downside of the location that the hotel sits next tot a busy road, when you close the doors and windows the noise is almost gone. The bar and swimming pool are great too, good food and drinks and the pool size is perfect for the amount of people that use it. The room is great too, the beds are not the nicest but we still slept great. Airconditioning is pay-per-day, I would expect free airconditioning in a warm country like this. It was clear upfront that it would not be free so it's not a problem for us. More cutlery, plates and pans would be nice. Please rent a car and explore this amazing island! We went to: Samaria gorge, matala beach, agia nikolaos and some random beaches.

Constancia Mullen

Hotel is dated, the air con was not working it was 36 degrees outside can you imagine inside. Beds are two singles pushed together, not good when you are hubby and wife, can't come together as you fall through the middle. The food is repetitive everyday (no taste). Drinks are good value £1 to £2 euros. Everything is walking distance which is good. Next time different hotel.

Mairead Evans

Location is fab. Staff are nice.... No fridge had to ask for one. No kettle as we are bed and breakfast. Room out dated. Beds are 2 single pushed together that comes apart at night !! No fresh snacks throughout the day like other all-inclusive hotels. Hotel is definitely not a 4 everyone we have spoken too are saying the same 2 star. The hotel replies the negative comments and has not done anything we can see of. Won't be returning and should say 4 star but reviews given it a 2

Mickey Jo

Just stayed here for 4 nights. Yes it's a little bit dated but my room was spotless and very comfortable. Staff were lovely and helpful. Close to Charco which is ideal for me. Liked it enough that we have now cancelled our hotel in October for Puerto and booked here instead. Only complaint is because it has an all inclusive option the pool area was very busy and I couldn't get a sunbed in 4 days. But seems to be wasted space where the mini golf area is...maybe change that and put sunbeds instead

Wimon Sade

After reading all the reviews we thought we were in for a week of hell but wow we were pleasantly surprised. On arrival the receptionist was so friendly and polite, told us where we could find all the bars and restaurants as we arrived at 10pm. The room is slightly dated but we were expecting this as it’s an old hotel, we’ve been to many 3 stars and wasn’t expecting it to be a palace for the money. Our room 2322 was clean and spacious, had a small fridge, large balcony and aircon. The aircon does work but it’s not the best, it takes the room temperature down a few degrees and moved the air around at least. The room was cleaned every day, had fresh towels and beds made. The food at the hotel was a lot better than we expected, there was plenty of choice and lots of it. Some days were similar but we didn’t mind as we do like to eat out and support the local restaurants too. The drinks were in proper glasses and the barman gave good measures, you got full pints which is unlike most places we’ve stayed. The pool bar drinks were served in small plastics cups which personally I thought were too small and I had to keep getting up to get more. The coffee at the bar and pool bar is great if you’re into your coffee. The pool area is big enough and we could always find a couple of loungers to sun bathe on. Sunbathing on the roof was great, the views are spectacular! The location is perfect, just up the hill 5 minutes walk away from the town. The staff are all very friendly and go out there way to help you with your needs, wether it’s a special drink or dietary request. Overall HC Magec exceeded our expectations and I would recommend it to anyone that is familiar with this sort of budget 3/4 star holidaying. Thanks to all the staff who made my visit memorable.

Just Testing

Good price/quality ration. There was one small cockroach in the room but thats not too bad. Nice pool, views and gym on the roof. Friendly staff

Paul Williams

Last minute 10 day holiday break with Jet2. Arrived and shown to a studio apartment. Very shabby chic with all necessary if your stay is self catering. We were fully inclusive so the kitchen although fully equipped wasn't used. There was no daily room service so bed making was your responsibility. The village was very remote with no access to a beach apart from a very dangerous long walk across sharp lava rock. A daily free bus service was available to take you to the nearest major town and beach 30 minutes away. We found the food was OK but was mostly only luke warm and very samey. No themed nights and limited choice. As we purposely choose this time of year, we thought there would be mostly adults, this was not the case. The place was inundated with children who were an issue at times. The evening entertainment was only for the children so we were back in our accommodation most evenings by 9.00. The staff were amiable and knew their jobs. The weather was hotter than we expected and with the adult pool we enjoyed our stay but probably wouldn't return. I would rate it 3 star and not the 4 quoted.

Phillip Thompson

Had a great time here for the last 10 days with the family After reading lots of bad reviews I was weary. But it's an amazing place. I would definitely advise hiring a car as its a little far from anywhere but it's great for kids . The pools and slides was brilliant and kept all the kids entertained. All Inclusive food was good , entertainment was good , and the service at the bar was great ! The rooms absolutely wasn't a 4 star as the hotel suggests but they was clean Would definitely return !

Melanie Case

We had a fantastic time here, the villa was lovely, in a nice peaceful location. We was self catering and hired a car and explored the island, the pool was lovely and great for the children, the restaurant on site was nice and lots of hidden gems in surrounding villages. Lovely volcano hike close by where we spent a nice day exploring. We visited the oasis wildlife park which is only just over an hours drive, but it was well worth it. Shop on site was very expensive but we knew that would be the case, theres a bus every day to near towns if you don't hire a car. Overall it was a fantastic holiday, in a great location. Staff were all very helpful, would definitely recommend.

Rachel Hadley

Fantastic experience as all inclusive. All the pools were great (although would support lowering age for "adult pool" to 16+ for when the older teens want to avoid the younger ones), especially the water park. Kids club was welcoming and fun - the staff were lovely. Room was clean and had all the basics needed. Everything you needed was at the resort, and we didn't even have time to try every activity which we could have booked in addition. The location is very isolated so we hired a car which meant we could visit local towns / beaches more easily (although there's a bus twice a day). It's under an hour from the airport.

ourskills

In the middle of no where. Need a car 100% Poor service from some on front desk. Other service is good. Rooms are really nice and well equipped. Don't leave food out or you'll have ants. Don't use the shop. It's 2 or 3 times the price of everywhere else and most isn't price marked. Pools are nice and fun. Could do with being cleaned of dead wasps more regular though. Pavements are all broken up but it's the councils job. Would stay again but I'd get a car at the airport this time.

Gary Darley

Rooms very basic but clean. Didn't really receive much service so can't really comment on that. Check in fairly quick to say there was 12 of us with 6 different rooms. Location is good as right next to train station and the main square

Tomas Garcia

The rooms although big… they are quite basic with no decoration what so ever. The AC will not work… unless you go to the reception to tell them to turn it on. They will say that the breaker probably jumped and then they’ll turn in on. Otherwise they won’t say nothing and you’ll stay without AC all night. NOT THE BEST PLACE TO STAY.

Anthony Ince

Small hotel... very central good for venturing out to explore.. Room was basic.. clean.. no balcony fridge or view to speak of. And +€3 for the safe daily. But it served as a base. First time in torremolinos .. Would not stay there again as I need more from my room and for 3 stars I thought it might be a little better.. but cheerful hidden little place and if you are good with minimal then this is a good place to start your hols.. PS awesome little coffee shop for breakfast treat 10 yards from the door

Jill Rennie

Little difficult to find. Rooms clean. Few banging doors at night. Aircon worked brilliant, shower was powerful. Wi-Fi was excellent. Bed a bit rubbish. Didn't get any info on arrival regarding anything about hotel is my only complaint really. No Frills hotel in a central location. It was ok.

giuseppe coratella

Deb were very comfortable, reception gentleman was very polite. The restauran on the 4th floor is a bit shabby, food is very basic and to be honest if i knew i would have no bothered with it, dinner was 18 euros but it was very poor option to chose from, and that did not include the drink. Woukd i stay there again? Maybe not, unless it's the only place available.

Pavan

We were feeling very hot and wanted to turn on air conditioning to cool the room and it wasn't working. Air conditioner was blowing hot air only. Temperature was around 25 C and its first week of November. I was really disappointed to get a response from service desk stating that air conditioner can only have cold or warm air. Service desk staff stated that manager decided to turn off cold air and it can now only blow warm air. Shocking response from 4 star rated hotel. We then had to open the windows to have some fresh air however we had next door neighbour smoking marijuana through their windows so we were getting all smokes. We then had to inform to service desk and change the room. Even 3 star rated hotels have both cold and hot air conditioner working throughout the year. It is joke to call it 4 star hotel and not have basic facilities like they advertised. This is my first and last time living at this hotel.

James Carroll

Impressed. The hotel - if slightly tired - has some big points in its favour. Pool, gym, free parking, minibar to store perishables. The pool area could have been cleaner, but that's more a reflection on guests than the hotel. Room and bathroom were fine. Outstanding in terms of staff. Proactive, and friendly in every case. Maite and Jaime at the front desk were an example of what hotel reception is all about. Would definitely return.

Connor Riding

Unfortunately I had the opportunity to stay here for 7 days. We stayed in a junior suite on the third floor. Room: the cleaning staff came in daily to clean the room, make the beds and gave us fresh towels they always done an excellent job. However the outside noise of motorbikes, busses and the local fire station was unbearable due to the windows seeming like they were wide open even though they were closed and locked I had to sleep with headphones on and I could still hear the traffic, they also let in a terrible draft making the room cold of a morning. The bed was extremely hard, I woke up with a sore back and neck every day. The heater doesn’t work for those cold mornings. WiFi is free and strong signal all you need is passport number and surname (same info you used at check in). Gym/pool: located on the first floor the pool is a decent size and was clean there was a decent amount of sun loungers but that’s it nothing more to say about the pool. The gym used outdated cable machines still allows you to get a good workout with a treadmill and spin bikes. Could do with some free weights. There is a laundry section located next to the gym that is €3.50 for wash and €2.00 for dry, you will have to bring your own detergent. Buffet: I didn’t have the buffet so I cannot comment on it however it did smell nice when walking past. Location: it’s around a 20-25 minute walk from the beach with no shops nearby. There is a bus station at the rear of the building alongside a taxi rank. I just used the apps Bolt and Cabify costing around €5-€8 to get to the beach. Staff: extremely helpful and friendly, the cleaning staff are amazing the hotel was spotless and smelt nice everywhere. This is the only reason I’m giving this hotel more than one star.

Paul Penlington

Stayed for a week really clean hotel staff fantastic. Food lovely, took about 20 minutes to walk to town. Only problem was the neighbours who were extremely noisy with loud music until 5am

Mili

Very very very noisy room, (view front the front hotel) closed the window and you could still hear cars motor bike the same , we couldnt sleep in the morning Bed extremely hard, my back is hurting there was no big pillow. I though hotel are known to have the best beds ? Overrall experience one of the worst but at least the staff were great

Stephen Bird

The staff were lovely, kind and very helpful. The location is excellent. A 10 minute walk from Nissaki beach, right next to a bus stop and a 2 minute walk from a small market shop. If you want to explore the island more, Jimmy's scooter hire is around the corner, and if you wanted to go out for food there are an amazing bunch of family run tavernas within a 20 minute walk. The food provided was of a decent quality but does become somewhat repetitive. Vegetarian options for breakfast lunch and dinner, watermelon everywhere (!) and some good local cuisine on a few of the days we stayed. There are events every Friday and Sunday which includes live music and local Greek dancers. The room we had was good. A working TV, AC which was a god-send, a clean bathroom and a fridge. I will say the bed was uncomfortable and there weren't many pillows, but that was more personal preference. There was a daily cleaning service to our room, which we could opt out of, which was nice. The room was near the pool but we never had to complain about the noise, the pool was clean and the sun beds were always available. All together we enjoyed our stay at Corfu Aquamarine Hotel. Would happily stay here again.

Anna Zebrowska

Amazing staying at Nisaki - I can only recommend booking Aquamarine hotel for your vacation in Greece. I was travelling together with my mum who is pretty demanding and she was delighted! This is a boutique hotel, our room had an amazing view of Ionian Sea, apartment was spacious and neat. The best point of our vacation was Mister Vasilis (restaurant manager) and his wonderful crew - delicious meals served in traditional Greek style (especially the lamb and moussaka), I truly miss that place and people. With regards to staff, I was so positively surprised, all of them are so helpful, cheerful and friendly and at the same time working so hard to make your staying simply perfect - my big respect to all of them. When it comes to the bar and the drinks served - you will be really happy and in good hands of amazing bartenders (barman from Albania and barman from Georgia - big thank you!).

x y

Very nice place, with beautiful views. Quiet hotel, we were before the season. Clean room, comfortable bed, tasty and different meals every day. Clean swimming pool at the hotel, bar with drinks. Service very nice. We will be happy to go back there for next holidays!

Maxxo Tech

Only the restaurant deserves 5 stars in this hotel. The manager and his team do really a great job- always friendly, competent, heplful. The food was very good, sophisticated, we deeply enjoyed it everyday. It made our stay pleasant. Thank you ♥️🍀♥️🍀

Niya Petkova

The place is very nice, the rooms are wonderful, clean, the staff is extremely nice and they take care of the comfort of their guests extremely well. There is a very large selection of food and it is extremely tasty. After what happened with the wildfire, the staff evacuated the hotel guests very quickly and made sure that there was food prepared the next day and they cleaned up the mess from the fire. I highly recommend visiting the hotel. You will not regret!

Nikola Dzambasovic

Hotel is 3.5 km far away from the center so who would like to go to center must use taxi which price is 5-6e, you must haggle with taxi drivers. Cleopatra beach is near but the entrance in the sea at the beach of the hotel is very dangerous because sea has a lot of rocks. So my advice is to go to the beach 16 or smaller(15...1 - here is the purest water) Rooms and terraces are very small. There is no enough space to sit on the terrace. Food is very bad, every day same food. Only the kebab was perfect, kebab is served for the dinner only. A lot of people had diarrhea problem probably because the Turkish food which is very spicy. Turkish bath in the hotel I don't suggest, it is cheaper from the bath in the center but the massage in the center is much better. Internet and strongbox must pay additional. The pool is good for the kids. Pool depth is 160-170cm. Every day music on the pool is the same and it is too much loud. If you want to sleep near the pool it is not possible. Weather is very tough especially for the person who never had been in that weather conditions. Humidity is problem because it is very high especially in the July and August. It is better in the September, a locals said that.

Bianka Zsófia Benedek

‼️‼️‼️Rooms are dirty, there are bugs in them and when we arrived ,there was six less places than we booked because other guestst renewed their booking with +1 day...food is almost every time cold, some of our members got food poisoning and get in hospital because of it, one broke 2 fingers on her foot because of poor maintenance of the ladder in the pool...don't recommend this hotel at all. Only advantage is the beach, it's close and beautiful, and just for info, it's wavy every day...😁🌊

Tomas Michnica

TL:DR RUN! DIRTY! SMELLY! DISGUSTING! NO FREE WIFI! Electricity/water outage ! We arrived at 3 am. The person at the reception knew only about five English words in total. He showed us to our room (106), which looked like it was furnished in the late 70s or maybe 60s. The toilets were very smelly even without being used, and the smell didn't go away at all. If you expected the air conditioning to work, you are partly correct. In room 106, it pretty much didn't work, even though it was running and making noise. We tried to resolve our issues, and we were given only one option: to swap rooms. The manager and a receptionist with decent English were very accommodating, and they allowed us to check multiple rooms. We found some with working AC and non-smelly toilets, and they let us switch to them for a fee of 50 euros for four people. As for room cleaning and room equipment, that's a different story. The room didn't have half of the bed covers/towels, and ones we had looked used, meaning they were dirty. Talking about room cleaning, we only got our floor cleaned every three days without changing towels or bed covers. We also had to ask for toilet paper and shampoos at the reception because we weren't getting them at all. Now, let's talk about the food. Brace yourself. Breakfast was okay to good, but then it went downhill really fast. Lunch always consisted of about six main dishes, and if you were very lucky, one of them would change from time to time. There were also some salads, watermelons, and oranges (the fruits were very good). For dessert, there were multiple options, but they all tasted the same; only the food coloring was different. Most of them tasted pretty bad, except for one. Dinner was basically the same story as lunch. The pool was great in the first few days of the trip. The water was clean with an azure hue and not much dirt. After the first few days, more people came, and I'm not sure if they stopped cleaning the pool, but the water turned yellow, and we stopped visiting it. Half of the sunbeds by the pool had holes in them—just a side note. The bar had plastic glasses, and most of them had a yellow hue. We hoped that it was their original color, but we were skeptical since most of the glasses looked dirty. They also knew we were a group of four, but they only allowed one person to take one drink at a time, which didn't make sense at all. The toilets near the reception were in the same state as the toilet in room 106—smelly to the extent of fainting. I'm sure I forgot some details, but this should be enough to not ruin your own holiday. Oh almost forgot the ceiling at the dinning room partilly collapsed on one day and in last few days electricity and water was working like 50% of the time. Stay safe!

Punisher 1326

The location of the hotel is perfect in terms of proximity to the beach and the market, but the service, quality, customer communication, duty, mission, vision, aesthetics are all destroyed, terrible. The meals are okay. Never waste your money by booking and think carefully. They also channel them to different hotels for permanent accommodation. CHAOS!!!

Mónika Kun

Best moments of summer: Hakan is the best chef in the world. :) He is a very kind and hardworking person. He prepared delicious food for guests. I hope to see you again, in the meantime I wish the hotel staff all the best! 🥰💚💙❣️

Abigail Reynolds

Lovely hotel with extremely friendly waiters and bar staff and also cleaners. Some of the women staff on reception can come across rude. The glasses for all inclusive drinks like coke etc can be cheap coke and in small glasses like shots. The food is OK but very repetitive and also gets very crowded. Great location on the beach. Great entertainment and lots for kids

Laura Constantin

A Memorable Stay at the Marabout Hotel: Exceptional Service and Unforgettable Memories I recently had the pleasure of staying at the Marabout Hotel for 11 days, and I must say it was an incredible experience from start to finish. Despite being a 3-star hotel, the level of service and overall quality exceeded my expectations in every way. I had the most enjoyable time with my daughter, and we truly cherished our holiday at this exceptional establishment. From the moment we arrived, the staff at the Marabout Hotel made us feel welcome and valued. Their friendly and attentive nature truly stood out, as they went above and beyond to ensure that all guests were well taken care of. It was evident that the staff genuinely cared about the guests' satisfaction, and their warm hospitality added an extra layer of comfort to our stay. The dining options at the hotel were impressive, providing a variety of delicious meals to suit every palate. The choices available were plentiful, and we never grew tired of the delectable food served. The culinary team deserves commendation for their efforts in delivering such excellent dining experiences. Furthermore, the entertainment provided at the Marabout Hotel was top-notch. We were treated to a wide range of activities and performances that kept us thoroughly entertained throughout our stay. Whether it was live music, shows, or engaging activities, there was always something enjoyable happening at the hotel. One aspect that truly impressed me was the cleanliness and upkeep of our room. The housekeeping staff ensured that our room was meticulously cleaned every day, creating a comfortable and hygienic environment for us to relax in. Their attention to detail did not go unnoticed, and it contributed to the overall positive experience we had at the Marabout Hotel. I would also like to mention the tipping policy at the hotel. While it is not mandatory, my daughter and I felt compelled to show our appreciation for the exceptional service we received. We discreetly provided tips to the kind and helpful staff members who made our stay even more memorable. It was heartening to see that our modest gestures meant something to them. During our stay, we had the opportunity to interact with other guests who had chosen to stay at higher-rated 4- and 5-star hotels. Surprisingly, many of them shared their disappointment with their experiences, emphasizing how much they regretted not choosing the Marabout Hotel instead. This only reaffirmed our belief that we had made the right decision in selecting this wonderful establishment for our holiday. In conclusion, I would like to express my sincere gratitude to the Marabout Hotel for delivering an exceptional holiday experience. The staff's dedication, the delightful cuisine, the engaging entertainment, and the consistently clean rooms left an indelible impression on us. I wholeheartedly recommend this hotel to anyone seeking a memorable vacation and assure you that the Marabout Hotel will exceed your expectations, just as it did for my daughter and me. Thank you, Marabout Hotel, for an unforgettable stay!

Randomgooberoo72 Pineapple

Good hotel, i was here in august. I was a tourist and very interesting culture :) 🇹🇳 Good food, Cleaning everyday, Very clean. Pool table outside not working, Put 1-2 Dinars in it, Someone broke the pool table.

Vimal Siva

It's a 3 star hotel so don't expect it to be 5 star. If something is not right, u need to keep asking the reception many time until it's fixed. Fully packed during day because of aqua park. There is a guy in the reception is help full. But don't ask them when they busy. Give them sometime until they free.

Barry Watmough

Marabout hotel we come here for 8 weeks at time. Food there's plenty of choice .fish chicken beef etc lots of salads and it's fine. Large pool with water slides Right on beach. Clean tidy rooms .when we want some thing like towels bedding just ask cleaners always help . Entertainment kids disco. local acts ie dancing . Jugglers typical stuff . But for what it costs here you can't complain its fine . Never any issues ever. We go into sousse at night no problems traditional music in bars friendly locals you feel safe and welcome taxi cost a few dinars back to hotel . It's OK the marabout were fine there. Depends what your personal expectations are. If you want 5 star for 3 star money then don't go book some where 3 times the cost and be happy.

Nikolett Misányi

Very nice team, super close to the beach, nice big rooms with beautiful view, food is 5 out of 10, supermarket downstairs straight at the entrance. We did not try the pool, as the beach is 5 mins away, but looked clean, an lots of sun-beds. Overall it was a good experience

Andy Hunter

Stayed here for 14 nights from the 3.9.23 With my wife. it was excellent from start to finish all staff very friendly and helpful food was nice room was clean with excellent views. Pool was good size and clean would recommend this hotel as the price was excellent for 2 weeks all exclusive I could not stay in England anywhere for the same price with food and drink thanks for a great holiday will be returning next year 😀 👍

Kyle Taylor-Marshall

Firstly let me tell you all ignore all the horrible reviews, them people must be use to 5 star luxury. We stayed here from the 29th September for 1 week, we stayed on the 3rd floor, excellent clean modern room, cleaned every day we stayed B&B we had breakfast twice there as we like to venture out, I personally wouldn’t do all inclusive anywhere especially this hotel it’s not really for children either. Prefect for self catering or B&B. Pool area was clean, beautiful Sun trap!! Staff were always friendly and there if you needed anything. Super market , pharmacy all outside the hotel, very short work to the beach. The only thing I wasn’t impressed with was the fact you have to hire everything. Want an- iron €20 + deposit Fan - €24 + deposit All with a minimum rent of a week. Would I stay here again - yes I would All in all a lovely little budget hotel you wouldn’t get that anywhere in the uk what we payed! Thank you for a lovely stay

Paul Cowan

Location of this hotel is easy 5star. You can get transport to anywhere on the island from here. The hotel itself would get a 5star for the people running the show, so friendly helpful and understanding. I can go on but if you read this you will get the idea. So why only 5star it is tired and the cracks are beginning to show but if you want a good holiday you can see through that. And it is clean.

Peter Harding

First things first we had an amazing apartment, but that’s as far as far as I can go with saying anything nice. Do not go all-inclusive so glad we didn’t .worlds smallest dinner hall with the bare minimum of food. We went half-board, and I will be in our every day, breakfast and dinner.. very built-up area. Lots of traffic and very hot in the rooms

Craig Ashford

Spent a week with my wife and a couple of friends. From the moment we arrived we were well looked after. Fizz on arrival is a nice touch. Nice room with a view and a 30 second walk to the pool. All the bar and restaurant staff were really pleasant and couldn't do enough to help. There is plenty of food to choose from. From the buffet to all the other restaurants. We had one problem and that was noise in the early morning with staff clearing up after the night before. However a nice bottle of fizz was left for us as an apology. Its the little things that count. Would I stay again?? Absolutely. Looking forward to booking our next stay. Thanks a lot

Phill Higgins

Amazing hotel only let down by some of the staff and the food. 90% of the staff are amazing, unfortunately some let the side down. Waiting 20 minutes for a drink and being asked what we wanted at the steak restaurant once we had been sat down. Then asking for a beer and the waiter saying "a what"!! As for the food there is a large selection, but a lot of it is warm, some are freshly made but nobody there half the time to make them. Also if you want potatoes with your meal you can have fries, everyday. Nothing else. As for rooms brilliant, swimming pools brilliant, guest services brilliant, location brilliant. Just the small things need fixing. Oh and the smell in the Sports bar of mold isn't pleasant. But these can all be sorted with training and cleaning.

trevor pye

This is by far the best hotel we have stayed in ever. We had the best time ever. The staff are fabulous and friendly. Food excellent in all the restaurants. The room was ground floor overlooking the pool. A proper 5 star hotel . Highly recommended .

Robertson

Took my Mum here for 2 weeks and absolutely loved it. The hotel is beautiful and the location is fab, a 15 minute drive from the airport and only a 10 minute walk to the marina. The staff really make this place special, they are all so professional and friendly and go out of their way for you. Big shout out to Simone at the pool area amazing at her job and so kind and helpful. Went out of her way to help everyone and always with a lovely smile. The food is great too and it’s such a relaxing place to be. I will definitely be back and can’t recommend it highly enough. A big thank you to all the staff at the hotel for being so awesome and making our stay so enjoyable. We didn’t want to leave!

Dimitri

I don't understand how this hotel is getting such a high score. It's an old hotel that is fixed here and there. Most of the rooms are old, dirty and full of insects. Yes they try to do something about it when you complain, but they can't. The food is very poor for a 5 star hotel. The pool beds are damaged and the good spots are always occupied. Yes people here really lay their towels at 7 in the morning.

Curtain Raiser

What a wonderful place to spend our holiday. I loved all about it and definitely want to come back to this particular hotel. I cannot understand some of the feedback I had been reading here. I call it first world problems when people are moaning about food etc. - The proximity to the beach is incredible, the rooms may be small but we only needed it to sleep, the buffet was very diverse, the staff are incredibly friendly and lovely towards children. I particularly liked the fact that guests were not mainly from one country but from all regions of Europe, very international indeed. thanks for everything.

Ross Howard

Just arrived home from 10 nights all inclusive, family of 4, 2 adults, 2 children aged 6, 11. We all had a fantastic time. Really love this hotel. Spotlessly clean, friendly staff, great food, and perfect location. If you are travelling with children, they will have the best time ever! Great place, highly recommend.

Mauro Biral

I've been in this Hotel a couple of years ago with my wife and 7yo daughter. We had a very good Holidays. The food is Great and various everyday. The hotel is in front of a beautiful white sand beach, There are several activities especially after dinner with interesting shows. The all inclusive form is amazing free food and drinks from morning to 11pm. I suggest this Hotel affilied Melia.

SiameseMum

Our family had a good week here. Rooms kept spotless all week and fabulous views as well as soundproof. A couple of minutes stroll across to the beach, which was beautiful and sandy. The sea was so clear but a bit rocky. Also hard to get the water up to your middle! Could walk for ages. There is quite an undertow but there are watchful lifeguards and warning flags to guide you. Only downside to the week was evening food for the little ones. No chicken nuggets or fish fingers type of food. So they ended up just having chips. Quite a lot of pork dishes (which I can't eat) and fish, which was nice. Overall, it was a good week but probably would go somewhere else, especially where we could go for a walk round a harbour or a promenade after dinner.

Lorrie

The room we had was for 2 adults and a child, very small and basic and very tired looking ( need updating!!!!!) food was often cold in the evening! Not enjoyable! Rotation of the same food,Location is good if you want to be by the beach! Local shops and restaurants available. Evening Entertainment was mainly for children! You also have to pay extra for a safe!

John Young

Family run Hotel, all the staff are very friendly and very helpful. The beds are very comfortable. In a great location, less than 5 minutes walking up the town, or 5 minutes walking to the beach. Local shops just across the road, taxi rank right next door I would highly recommend staying here. I will definitely stay here again

Paul Mc Cormick

Going to be 100% honest if you're looking for a 5 star hotel. This is not the place.its basic clean rooms are bigger than others, we have stopped in Gumbet The pool is large and clean, and all the bar food is cooked fresh It's very central. My wife is disabled and we found it perfect. Would we come back again 100% yes

Susan Heron

Great value for money hotel, close to all amenities but not noisy in the rooms. Lovely pool with sunbeds surrounding, accommodation blocks arranged around. Very friendly helpful staff. Would return Great for all, couples families singles etc

Ryan Wemyss

Great family run business. The staff honestly will do anything to meet your needs. The only downsides are the rooms, they are a little dated, and wear and teared. Although you don't spend much time there anyway. Edit: Dropped from 4 star to 1 star, they gave us A/C on arrival. And on check out they announced it was at a premium, and charged 2300 lira for 2 weeks of A/C. I would have happily paid at the start of the holiday. But it wasn't announced then, was just given a remote. It's a real bitter taste at the end of the holiday. As they didn't mention anything about the cost of AC. Real shame, at the start I would recommend, but now I would not recommend it as it feels like shady practices hidden behind smiles.

Elaine Cassidy

We have stayed here twice now nice family run place nice staff very good location 👍

Jayda Smith

I absolutely LOVE this hotel!! It is about a 5 minute walk from the shops, the beach and the harbour so you can get boats to go to other parts/ beaches on the island. It’s about a 10 minute walk from the strip (if not less so everything is accessible!) however it is not a noisy hotel at night so you can still get a peaceful night sleep. The staff at this hotel are so lovely, warm and welcoming and the hotel manager Natalie is amazing!! She couldn’t do anymore for you if she tried!! Food is buffet style for breakfast and dinner with many different options including freshly made Paella and their lunch food that you order is amazing too! The hotel caters for everyone from children to adults too! Will definitely be coming back here again

Jayne Woodley

Food very good plenty of choice and you can even get by if you are vegan. Restaurant staff friendly and very efficient. Reception helpful and friendly. Room had no chairs or table but we eventually got some after asking a few times, room a bit tired furniture very tasty but air con was great. A big big disappointment was not being able to sit outside by the pool until it had been cleaned, which was 10.30ish first time I have ever stayed in a hotel with this restriction and really think this needs looking into, I had to go back to my room and wait for it to open, not great!

Sammy-Jo Evans

Checked in an hour late, also asked for a room request and didn’t get it (but that was to be expected). First room we was given the air-con was leaking out all over the floor and completely flooded the room we went down and told them and they said ‘someone will be right up’ waited and nothing happened and also the water damage to the room it wasn’t fixable. We then was given another room the curtain rail was then pulled off its hinges. Staff also let many people willingly take illegal substances (I know it’s Ibiza) but some families stayed and they saw and heard people doing it on balconies etc. The shower was either cold and the pressure was dead. There was a €1 charge on all drinks for the cup then the staff would collect them quickly so you wasn’t able to return for your money back as it was refundable. No drink table service in restaurant at dinner had to go to the bar. REALLY NOISY guests but obviously to be expected PAPER thin walls. Would say that the premium rooms aren’t at all. There are a few with terraces as described when booked and there was no way of us getting one so we was disappointed also there is NO fridge as described. IT’s described as a VIBE hotel so if you want to relax this isn’t the place for you it’s full of young people. (Which we was fine with as we are young ourselves) Positives Food was pretty good variety of choices for dinner. Breakfast was he same every day and hash browns only on two days. Maid service was very attentive also. Wouldn’t recommend this as a couple or family but a good cheap option for groups. Also had pizza throw on our balcony from other guests love it!

EMZiee 4life

Loved it here! Had the best experience. So beautiful there and Natalie, the manager, was fantastic. All the receptionists were so helpful and lovely and the rooms were clean, as well as the dinner staff being very nice and accommodating. Definitely coming back 10/10🎉

Lisa Haigh-Jones

Fantastic location, modern but basic hotel. Breakfast excellent, staff amazing, upgrade to better room for best experience. Pool brilliant, really good value for money, drinks in hotel very pricey (excellent car hire on corner!). Booked through Jet2 in the UK would recommend this travel company also.

Giuseppe Marozzo

The hotel is very well located and well maintained, with affordable pricing. I think the staff could do a little better in customer service: we asked for recommendations on what do do in the local area and didn't get much of a reply, we also were not told much when checking in. We had to miss the breakfast the last day due to early flights and asked if we could take some food with us and were told it wasn't possible. Not what you would expect from a 4 stars hotel. No one is expecting cooked breakfast early in the morning but a piece of local fruit collected the evening before would have left us with a good impression to very little price to the hotel. Overall a very good hotel but could do better with customer service.

Krishna Veerappan

Wonderful solid hotel with an amazing location for exploring the beach and the small town of Machico just below. Parking is free either on the street or in their own spots and the breakfast buffet is massive!! The rooms and decor are a little dated but everything was very comfy and clean still with amazing shower water pressure (a big plus for me!) For the price this was well worth my stay!

Franziska L.

We enjoyed the delicious breakfast with fresh fruits and vegetables every day. The staff was always friendly and helped with all questions. There we're no Family rooms available but we got a special offer at the day of arrival to stay in 2 rooms next to each other with a connecting door inside. That was perfect for us and our two children. To our comfort the rooms contained a little fridge and a terrace to sit outside, too. Everything was clean and looked after. The location is fantastic to walk to the beach and in town. It's also close to Funchal. All destinations are good to reach with car or by bus.

ajith lewis

A great hotel to visit great service by all staff and breakfast was amazing and very timely so that we could start the day off right. Service was great as they did clean up the room every day without touching personal stuff. I would take one star off for the service as they charge additional €8 for Room Service, which I thought for a full star hotel was unacceptable, but everything else was great. Amazing day we had amazing great time.

Alexandra

Listed as a 4 stars but is not even 2 stars. Is an old style hotel, needing refurbishment, missing basic facilities. They have no heating system in the rooms, and when we asked for a heater, they said it's all being used, and the only thing they can offer is some extra blankets.