Sign up to our email and be the first to see exclusive discounts and offers! SIGN UP
How Am I Protected?
  1. Your Package is ATOL Protected
  2. Your Monies are Secured via a Regulated Client Account
  3. In Addition, If You Pay By Credit or Debit Card You are Triple Protected
Read More

Thomas Cook

Thomas Cook and Holiday Gems – What’s the Difference?

Thomas Cook is one of the UK’s most well known travel brands and when we’re speaking to holidaymakers who are shopping around, we’ve often been asked what makes us different. So let us tell you!


Thomas Cook is a Tour Operator

Thomas Cook is a tour operator. They operate their own flights and have reps in many of their holiday destinations. Holiday Gems, on the other hand, isn’t a tour operator. We’re a travel agent and we sell package holidays that are ATOL bonded.

The Benefits We Can Offer

Thomas Cook is a much loved brand and some people like the benefits of booking with an operator where they’ll have reps from the same company on the ground in resort.

But there are some restrictions to booking with Thomas Cook too. As they run their own flights, you will often find that when you come to book your holiday, you may have less choice of flights than if you booked through another agent. This is particularly the case if you are holidaying in destinations with lots of flights from major UK airports.

This is because Thomas Cook holidays typically have Thomas Cook flights as part of the package so you simply have to fly when Thomas Cook flies.

On the other hand, by selecting from a wider range of airlines, you may be able to get more flexibility of the days you depart and return and even the flight times.