Benidorm Holidays

jonathan harrison

Great hotel very friendly staff , awesome part in the old town so close to the beach Room was spotless like the hotel , breakfast was good but could be a lot warmer then would be spot on , great bar at the hotel the prices are amazing we will be back loved if

Appey Ogenyi

Room was cleaned everyday. Staff were lovely. Good balcony. Would definitely come back

Glenn Jones

Great hotel and fantastic value for money Rooms cleaned every day Great breakfast with lots of variety Staff very friendly and helpful

Markie Irvine

Exterior room absolutely shambles no balcony no hangers and RUDE reception Staff. Toilet attached to the wall panel so you sit half on half off. I used the reception toilet !!!

Jo B

Lovely staff and nice and clean, but cold food always

Julie-anne Fenwick

Didn't really get much interaction with the staff apart from one of housekeepers who seemed very friendly. Food was very poor but in fairness the food from most of the restaurants/pubs along the strip wasn't very good either. Me and my husband witnessed a group of girls from outside out bedroom window trying to pick pocket vulnerable men. My husband went down to the reception to report it and ask them to contact the police and the reception staff said its like that all the time. And said they wouldn't do anything about it. I would not stay at this hotel again ...

GERRY MORELAND

Stayed in this hotel for two weeks. The rooms were comfortable and clean. The cleaning staff were amazing. Reception and bar staff were very friendly and helpful. Breakfast was good with a wide selection. Great location for nearby entertainment. Would definitely stay here again.

Tania summerlin

Magic villa should get more stars, me and my husband stayed for 5 nights, February 22nd until 27th it was for my best friend 70th birthday, the staff or so lovely, room was nice, beds were very comfortable, does need up grading a little bit the locality was great near all the bars around and lots of food as well it is very noises outside but you are in Benidorm if you don't want any noise then don't go to Benidorm, if magic villa had not been to old fashioned i would of given 5 stars, ,we had a fantastic time, the place was nice and cheap for our 5 days stay, my husband and friend have both stayed at the magic villa, i would stay there again

Teresa Robinson

Found the reception staff very helpful, especially a young girl called Bea. Gave me advise with regards to places to eat. Also the bar staff and a waiter called Fran who spoke really good English very friendly. The breakfast and staff were good. Place was very clean and in an excellent location - near to all the bars and nightlife. The only downside was the Hotel was a little dated. Would definately return.

Jennifer Jenkins

It's a stag and Hen hotel, many rooms are full to the brim with bed sofa and single beds. Get a room overlooking the pool. It was cheap enough for our 5 days celebration for a 70th birthday.

James Thomas

My wife and I stayed here last week. We went all inclusive. The staff on reception, at the bar and the cleaners were all friendly and helpful. The location of the hotel isn't ideal as it's a the top of a hill. Steep steps lead to it but these can be avoided by going a longer way round. The hotel is very close to 2 shops and is a short walk from bars and the old town. The room was basic but clean. No tea/coffee facilities and no fridge. The TV only had 2 English channels. The room was noisy due to a loud fan on the balcony. There was a school just yards from our room and we were woken up by loud music coming from the school at 9 am every morning. The bathroom was fine with a good shower. This hotel clearly caters mainly for elderly Spanish guests. That was fine with us as we spent little time there and weren't interested in entertainment or anything. The food was poor. Extremely salty and not great options, however a bottle of wine was provided on each table. The pool was empty and had been for some time. All in all our experience was good. Some of the bad points would maybe bother others more than us. The main gripe was with the food and the noise. Staff were lovely and the bar well stocked.

Andrew Catterall

I was the only English person in the hotel- wasn’t a problem for me, but appreciate it could be for others. It’s a 15/20 minute walk to seafront and a bit further to the Old Town The hotel is great value- always found something to eat and the rooms are clean and tidy. I’d stay here again

Shez Richards

All full off old people staff dont Speak English and English are not welcome room was so cold food was Disgusting not one thing for English would never go back Entertainment was all for Spanish people. On the food was for spanish people And to top it off. We was right next to the school with the school bell. Singing a full song.its not safe all all the men look at u so bad The cleaners banging on the door lots off time from 7,30 in the morning did not get clean sheets. Or Clean towels. The place is a nightmare. If your english do not go who you will get treated. Awful the whole place full of them lot. Stop talking to look at us we. Went all inclusive the food don't. Have it? On the bar, we decided to pay for our drinks and it wasn't even real stuff in the bottles. That place needs to be knocked down very old-fashioned.And not far english no pool This should be a Spanish hotel only do. Not cater to for the english!!!!! And its a very long way from the new town And when you get there, they charge you what they want for the same. 2 drinks went up in price by Euro 3. Every time we went to the bar.

xX_Recoil_Xx

Where do we start with this? Hotel needs knocking down and rebuilding. Maintenance of hotel is shocking. Lifts old. Place has a weird smell to it. Entertainment, Spanish only?? Staff knew basic things. Steep steps food was terrible. Couldn’t wait to go home!!

Luke Conway

Hey mate! 🙋‍♂️ Just wanted to drop you a note about our recent stay at this hotel... Honestly, from the minute we checked in, the staff couldn't have been more wonderful!💁‍♂️ They've been truly helpful - top to bottom. That lad, 'Danny boy' at the bar? He's a proper friendly bloke, outgoing too. Sort of fella you'd love to grab a pint with, you know? 🍻 There's also this small, bald chap in the dining room, another diamond! He's got the service down to a T.👌 Our first room though, mate, wasn't quite up to snuff. But guess what, they moved us the next day - no fuss at all! 🛏️ The food, I tell ya, is absolutely lovely. 😋 The entertainment, as you'd expect, let's it down somewhat. More for the older lot really, kind of like being at a funeral. 🎩 But hey, we've gone all inclusive, so all our meals, drinks, everything is sorted between 10 AM and 11 PM. 🍽️🥂 Bit of a heads up though, the hike to the hotel is a bit of a mission - loads of stairs. So you'd want to be prepared for that if you plan on staying here.🧗‍♂️ This hotel, if you asked me, is more of a 2 to 3-star affair but it's decent for what we paid - and would I stop over again? Absolutely, mate. The staff are a gem, the hotel is sparkling clean, and the room's cleaned daily. 🧹🛁 All the staff are real friendly and it's a place I'd readily recommend. 👍 Catch you later, mate! 🙋‍♂️ room 801 us super

Danny King

We stayed here as part of a large group of Brits celebrating a birthday. It was perfect for what we needed. The location is excellent for getting to the Old Town, The New Town and The Beach. The rooms were clean and comfortable, and the showers were especially nice. We enjoyed spending time around the nice pool with reasonably priced drinks from the bar. The staff were all very friendly and helpful. I liked that this hotel attracts a lot of Spanish guests as well as Brits, and we enjoyed watching the traditional singing and dancing on some evenings. I'm not sure how the Spanish guests felt about having us around though. They didn't seem to want to engage much and often seemed a bit grumpy. I guess this might be a cultural thing. Breakfast was also good with a huge variety (Yorkshire puddings!?). Overall, a very enjoyable stay.

daz shaw

Rooms are spacious and super clean,you be hard pushed to find a more comfy bed, only downfall on rooms if being picky is they have no kettle or drinks facilities. Food is limited choice and a bit repetitive we was half board so could escape by eating out, it the only hotel we have stayed at what charges for water with your meals. Very good location for both the old town and the strip if that's your thing...

James Lane

Stayed here for a week nice enough hotel very clean lovely staff. The rooms were clean though basic the walls are paper thin everything can be heard from people making love to people expelling gas, moving around banging into things. No hot water in the evenings to shower which was very disappointing , food was okish plenty to choose from but not really to our taste so we had breakfast out. The location is not really handy for anywhere its more closer to the old town than anywhere else so a lot of waking involved for people who are fit, anyone with limited mobility would definitely need to hire a mobility scooter to get out and about, Very noisy at night with people roaring and shouting outside as they make their way back to their respective hotels full up with drink. We would class this hotel to be more like a Travel Lodge rather than a supposed high end hotel 3 ☆ would be more than enough. Certainly not worth the price they are charging. Would we go back unfortunately that would have to be a No.

Mario M

Never stay at this hotel even for free, it isn't worth it, we stayed at this resort, and the way this hotel has been built isn't great, all the time there was noise coming from other rooms we reported to the receptionist and security, and the receptionist wasn't very helpful, we requested to change the room and receptionist said it isn't possible, very rude staff, avoid this hotel as much as possible. Not bathroom available and air conditioner system out of order for our stay period over 2weeks .

Martin Buckley

Just stayed here for a week during the Fiesta, great hotel to stay at. The rooms were clean and well sized, balcony had a great pool view. Staff were amazing, reception made check in very easy and the bar and restaurant staff were very friendly. Great choice of food, I am a fussy eater and there was always something I could have, show cooking was fantastic. Couldn't recommend highly enough. Thanks for a great stay.

wendy anderson

Good evening, I recently stayed at this hotel in February. I had a wonderful time and I really enjoyed the entertainment. I met the wonderful Andrea whilst there. She had me getting involved with the activities. She was brilliant and very friendly and also did a range of activities both day and night. The rooms were very clean and towels were replaced as and when we needed them. Also thank you so much on behalf of hubby as he received a bottle of bubbly and a few cakes for his 50th birthday. The only flaw I have is the fact there thet are no plug sockets on both sides of the bed. Hubby had managed to get the one beside the bed whereas I had to use the one on the opposite side of the room. Sadly the USB sockets on my side weren't working. Maybe you can put plug sockets on both sides of the bed. Really enjoyed the food aswell as was all inclusive so took full advantage and if the bar, although I was drinking soft drinks during day, which the bar staff got used to lol, but enjoyed the cocktails at night. Apart from that I loved the hotel, and I will be back in the future.

Steve Lenhardt

Brilliant, staff changed room for us due to my wife not able to get into a bath with shower, at no extra charge. Staff great, very friendly food is also very good, also very clean and good location. We wont hesitate to come again. Thank you for a great 2 weeks.

Norm Burns

Overall it was a good experience. Rooms were small & basic but clean. Food at the buffet restaurant was tasty. Selection was a little limited but I found that it provided for UK test quite well. We were there early April and there were no queues for food. Staff were friendly on the main. Good location, close to the strip, Benidorm Palace, the Indoor market, supermarkets etc. I found this hotel to be good value. Thanks guys.

Sofia Martins

A great hotel close to the main street and only a short walk from the beach. Staff are extremely friendly (i.e. receptionists, cleaning ladies, canteen staff, etc) and resourceful. There is entertainment every evening, including parrot shows and live music. Music could not be heard from the room, which is great! Buffet was great, with a different world cuisine every day, but sometimes certain foods had a little extra salt. Still, food was exceptionally fresh and delicious! Room was cleaned and the towels changed every day. Exceptional work from the cleaning ladies who, if they saw you, would greet you very kindly. During the night, neighbouring clients had the AC on, which was loud and prevented sleep. AC in own room smelled strange. Lift was small, so waiting times could drag a little. But other than that, a great-value hotel in a great location!

Yasir Ali

We had an incredible experience at the hotel, and it wouldn’t have been the same without Andrea, Her kindness, friendliness, and exceptional service made our stay truly memorable. Andrea organized fun activities that we thoroughly enjoyed, and her warm and pleasant personality made us feel right at home. It’s rare to find someone who genuinely cares about ensuring guests have a great time. Thanks to Andrea, we’re already looking forward to visiting again. We appreciate your special efforts in making our trip so memorable. Thank you, Andrea!

Ruby Gilmour

It was beautiful here!! Great staff, they were very helpful. Free bus to and from the beach, and everything is about a 10-20 minute walk! When you check out they have an area to put your suitcases in so you don’t have to carry them around. And wow the gift shop near it!! It’s beautiful their rings are beautiful and greatly priced!! I’m so pleased with this hotel. As my first time abroad I had the best time. Better than expected we would definitely go again!! Thank you for giving us such a great time!!

Jamie-Lee Evans

I appreciate Brits do not have a good reputation in Benidorm however this hotel made you feel criminal from the moment you arrive. We had 3 rooms and had to pay a €200 deposit per room which we did not mind at all. However there was no written communication to say what the rules were so we were thankful we read the reviews before we went as there were some odd ones! Apart from the obvious "no damage" rule, we had to fully clean the apartment and empty all bins and take rubbish out to the disgusting street bins. Additionally if you accidentally lock your key in the room, it's €100 charge! Lost keys are a €50 charge. If the lifts breakdown with you inside, you lose your deposit. The list of rules was endless! We were all so worried about breaking a rule and losing our deposit that the anxiety completely ruined the holiday. We were there for 3 days and we never saw a cleaner. Our feet were so dirty from the floor of the apartment, we all kept our sandals on. There was glass all over the floor by the pool bar and the pool area was so littered with so much rubbish! From a health and safety point of view too, the hotel is VERY high and there are no safety features on the windows. We could open windows fully and only our second bedroom had bars on the window. I dread to think what could happen to someone who wasn't in the right mind. We paid for bed and breakfast but only had the breakfast on the first morning. Honestly, do not bother. The food quality was so poor and many hot items were inedible. We went out for breakfast for the remaining days. The staff. One particular female receptionist has become famous on TripAdvisor and I can confirm she is real. She is miserable and plain rude! Before anyone spoke to her she was already frowning. My 58 year old mother asked if there was anywhere to change her clothes and the receptionist rolled her eyes and said "The toilet". Lovely! Not all members of staff are horrible but this one really ruins it for everyone. Maybe not the right person to greet and check in guests? She may be more useful cleaning. Lastly, the location is not just in convenient, it's unsafe. You are up several very high, steep hills and it's a good 10/15 minute walk down into town. This walk is known locally as "MUGGERS ALLEY". Staff know this too but do not warn guests about the dangers of walking up or down after dark. Another guest had to use my phone to ring home as he had been mugged walking up to the hotel that afternoon. The hotel would let him use the phone in reception! Despite the name, there is no police presence and guests are left to fend for themselves.

Leanne Angel

We had a lovely weeks stay here, in a standard room bed and breakfast. Hotel is lovely staff very nice and helpful. Breakfast is your typical Spanish options but we managed to enjoy it something there for everyone. The oat and chocolate chip cookies were delicious. We didn't have the weather to enjoy the pool but the area looked very nice. We had food from the pool bar on our last day, if you have the combo meal choices I think they were very good value for money and the pizza was so good. We were out in the evenings so didn't check out the entertainment but the hall always seemed really busy. We did have a very annoying neighbour who was very noisy when returning to their room and shouting out on balcony, the hotel dealt with it very good and c9ukdnt apologise enough to us even though it wasnt their fault. Rooms cleaned daily beds made and fresh towels left, even though I had hung up the ones we used after a quick shower they still left fresh. I enjoyed my stay here, only thing was the walk up the hill, we had bad weather so wasnt pleasent in the rain. The hotel do put on a shuttle bus but we didnt use it but it is handy if your not able to walk up and down the hill.

Oliver Taylor

Been to Benidorm lots of times. Used this hotel for a stag party which was perfectly fine for the occasion. Clean rooms, nice pool, caddy service down to the beach. It was cheap and as a consequence, the other quests staying there were something special let's say so if your looking for a cheap hotel, with nice facilities and not too bothered about other guests. This is your place.

Sharon Hedges

The room and balcony were spacious and clean. Plenty of cupboard space for clothing etc. Clean towels and beds made daily (over our 5 days stay) Beds were comfy. The hotel and pool area are very clean. Plenty of sun loungers, but you do have to be quick to get the ones near the parasols (this happens at most hotels!) We didn't find the walk up/down the hill a problem. Hot or cold choice for breakfast, with fresh fruit and a good selection of bread, cheese, hams, pastries etc. Good location for supermarkets, eateries and bars. On the whole I think we made the best choice when booking this hotel. The grounds are so much nicer than others that we walked past and the sun shines on the pool all afternoon. The lifts are a tad slow (the only negative thing). All staff were polite, friendly and helpful.

Richard Pearce

Booked with Jet2 and stayed for 4 nights in April 25. We had a two bedroom apartment that was in immaculate condition and obviously just renovated. Everything needed was in the apartment, with the benefit of a separate kitchen and a bath in the bathroom. Friendly reception and great location to explore Benidorm - close enough to key areas and far enough away from the more chaotic areas.

Drew Topping

The apartment was great. We had a 2 bedroom apartment. All the rooms were really nice with a great kitchen. The air is €10 per day, but it works well in all rooms. You also pay a few euros for the Internet, but it was a strong signal. My son said the pool was great, and the location is pretty quiet, but close enough to all the action. We went to the bar around the corner, Bar Titanic, every day for our breakfast. Great bar by the way. All in all great place.

Sarah Swallow

Apartments very clean and basic, nice size balcony and quiet pool to swim in. Only downside it cost €10 per day for air-conditioning, extra charges for WiFi use and sun loungers. Would recommend requesting a high floor apartment that way you can save on the air con by opening balcony doors and using the sea breeze instead. Basically you get what you pay for .

Paul Neville

Great apartment nice quiet location does have young groups but reception staff were lovely

Chris Robinson

I read a few bad reviews on this place but I had no problems at all, the rooms were great service was great Sue and the other lady in reception were very helpful 😀 only downside as we have health issues was it was uphill but taxis were cheap enough. We would definitely stay here again . The view was amazing from the 25th floor

Emma Baxter

Stayed here as a family with 6 of us including two wheelchair users and a baby and was absolutely fine, had no issues with the rooms we stayed on floor 4, the rooms are very dated but there’s nothing wrong with them at all. Food in the all inclusive was okay good choice and usually always something for everyone to eat, dining room is well kept. The outside pool is quite small which I can imagine is frustrating in summer if you’re wanting to lounge by the pool but we weren’t fussed. The entertainment staff are absolutely fantastic they were so lovely and accommodating we enjoyed the games of bingo and the all inclusive drinks. Overall was an okay stay had no issues with lifts and bugs as people have been saying- the previous bad reviews were putting us off and made us very uneasy about arriving but all our worries were soon put to rest when we arrived and saw it for ourselves :)

Janis Drikis

Hotel doesn’t deserves 4 stars at all Have been in lot 4 star hotels but this one is like 3 star hotel. Location is not bad, under 10 min walk to beach and 5 min walk to Wednesday market. But rooms, restaurant outside pool and toilets are not that great to be honest. Would like to see it a bit cleaner everting there Staff is ok, but there was one waiter’s with bad English didn’t understand “pineapple juice” (sorry for young girl Yabel but English need to know) , food ok but not big choice what i have seen in 4 star hotels Entertainment’s not a greatest have seen better for 4 star hotels but entertainment team leader Ulises was well deserved to be a team leader.

Matty Clifford

Extremely poor food quality completely bland no flavour at all. The burgers at snack time wasn't even cooked properly still raw and pink in the middle my brother gave them back to the chefs and showed them there not even cooked I stayed for 10 days with 10 people and after day 3 we was eating out at restaurants as no one could stomach the food any more Floors in the hotel rooms are so dusty. I left the PLEASE CLEAN MY ROOM CARD on my door handle for 3 days and it wasn't cleaned ended up cleaning the room myself and had to go ask reception for clean towels as hadn't had fresh ones in 3 days The all inclusive beer is definitely watered down i don't drink at all normally but had 3 pints and didn't feel anything but blotted. I Had half a pint of the same beer (amstal) in a pub next door and I was feeling tipsy Was also told every adult guest can use the spa once a week for free. This is not the case either has to be paid for. I wouldn't stay at this hotel again personally

Paul Gallagher

The food at the hotel was good. The hotel offered a wide variety of delicious options, catering to all tastes. Each meal was a delightful experience, thanks to the high quality and variety of the food. The staff at the Dynastic Hotel were fantastic. Their friendliness, attentiveness, and dedication to providing excellent service made our stay even more enjoyable. They went above and beyond to ensure we had everything we needed, creating a warm and welcoming atmosphere. The hotel's facilities were top-notch. I don't see why we should have to pay additional money to use the indoor pool this should be included or not be so expensive. The entertainment offered by the hotel was also good, with live music, engaging shows. While the rooms were comfortable and clean, a few minor updates could enhance the overall experience. However, this did not detract from our stay. The overall atmosphere and amenities made our visit truly memorable. In summary, the Dynastic Hotel in Benidorm is a good choice for anyone seeking a wonderful holiday experience.

Thomas Maddison

My wife and I stayed bed and breakfast in Hotel Dynastic for 4 nights on a short break to Benidorm in March. We had room 115 in the smaller building, over the reception desk. The room was perfect for the 2 of us, clean with comfy beds, a decent fresh bathroom with a shower over the bath (only downside...no shower mat) Bed sheets were clean and towels changed Daily. Breakfast was exactly what we wanted, typical full english that was plentiful and tasty and set us up for our Daily walks. The pool area was functional with plenty of sunbeds. All the staff we spoke to were friendly and polite (shout out to Jasmine on reception and Diana in the Bar). Location was perfect, close enough to reach the busy parts of Levante within a short walk but far enough out so we were'nt disturbed at night. Definately stay again next time we're in Benidorm.

Russell Haggata

A bar just sold the Benni strip. 2 for 1 from 13:00 - 14:00 Live music TV Open front to outside

Joanne Kay

Lovely hotel as expected. I can't fault it. It would have been nice for staff at the bar to tell us to reuse cups to get cheaper top ups by a euro each time. We saw signs on our last day but we know for next time. It would increase sales alot telling people this. A wider selection of food would be nicer at the pool bar. A special big thank you to Frankie, the entertainer in the pool area. Great with people, passionate in his work. He's the person who has the most regular contact with guests. Hotels need guys like him for good communication. Sad to hear he's leaving so all the best to him in his new journey from me (jolene)

Jim Mcferran

Good day time enterment here

keith nicklin

Great place to visit

Susie Leslie

Great atmosphere and happy hour lunch time drinks.

Phil Foster

We came for a short holiday, 5 days. We had an amazing time here, staff are very friendly and rooms are very spacious and clean. Location is perfect with a 10 minute stroll to the strip or 20 minutes to the old town. Food was great, lots of choice and snacks in between if you are still hungry. We will definitely be returning again!

Kim Smith

During the stay here we found our room in premium was freezing cold the air con did not blow any warm air although it was on heat. There was no information in regards to the perks of paying for a premium room. We should of had a free massage and champagne in our room which was not there. Upon arrival there should of been snacks at the bar we were refused them at 10.30pm. the snacks should of been available to 12am. It was clean and tidy hotel

Kim Port

On our last day here, on a b&b basis. The breakfast is plentiful, and staff very friendly and helpful. We have a suite, lovely size, very clean, daily room clean. On the 17th floor, not had a problem with lifts. Good location for the new and old town. Beach about 10 min walk. Hairdryer in bathroom. Shower gel in shower Loved this place, will come back

Christopher White

Great hotel, staff were very friendly. Rooms were amazing, couldn't fault them to be honest. One of the days we had no electricity but one call to reception and the electric was back on within an hour or 2 Food was exquisite, wide selection of foods over the day, snacks were just as tasteful and full of choice Would stay there again

Michael Tagliente

Hotel complex is up the hill around a 15 min. to the beach. We had halfboard on our short term stay. Breakfast buffett is rich and there is something for everyone. The dinner buffet offers also something for everyone. staff was very friendly to us. I would stay there again.

Colin Jordan

Lovely hotel, great location for all the bars around. Good size pool and plenty of sun loungers for everyone. The staff were amazing and everywhere is very clean. The rooms are cleaned daily. The food in the restaurant is good and varied everyday and the bar has a good stock of all drinks, and has entertainment on most nights if you don't fancy hitting the bars. We came for the wife's 60th birthday and she was presented with a bottle of pressco from the hotel, a very nice touch. Would recommend that you book for here because you will enjoy it.

Tom F

Great position, happy staff, clean. We are here early season, April so pool freezing and pool bar closed. At third capacity so plenty of sunbeds and tables in restaurant. Food nice. Entertainment issue... Nice Spanish couple singing for us in the lounge. At the same time the entertainment team decide to hold a damn pool tournament!! (11pm REALLY). VERY disrespectful to have them shouting and cheering while these singers are trying to do their best. Needs changing.

Paul 100% honest reviews

Prime Location for everything, Shops, Markets, Bars and eateries. The pool area is excellent although the tiles do need some attention as lots of cracked tiles and some mosaic tiles had come loose. The lifts are terrible, so slow and very noisy and some jolty, taking your life in your own hands if you ride them, stairs where our option. We stayed in room 423, which was basic but as we only slept in it , it suited our needs. We had a leak which was creating a puddle on the floor, this was soon remedied after we logged it with reception. We only had B&B facility, the selection for breakfast was good but some things needed to be better, tinned mushrooms? fried bread was always cremated, churros were always undercooked and white, coffee machines were hit n miss in regards to them giving you a full cup or not and then you was lucky if they tasted nice. The jam dispensers didnt want to give you their contents. In the big picture, these are only minor niggles and didn't create too much of an inconvenience. As 3 different families staying in 3 different rooms we all had a good time.

Jill Black

Just had 5 days half board and well worth it, check in excellent, room lovely and clean, cleaned each day. Breakfast and evening meal great, great choice and excellent meat and fish, fab location to beach and bars, definitely visit again. I would mainly go mid week as the weekend could be more rowdy for me, but, no buts!!! See you again February or March. Give it a go

Gemma Mccormack

Stayed last summer with daughter for her 1st holiday , the room was lovely and clean , staff very friendly and helpful , entertainment staff were great with kids , selection of food for each meal so something for everyone, great snack shack , location was perfect , only issue was our room was on ground floor so view was of the kitchens wall but wasn't a massive problem and we are coming back again same time this year . There is not kettle in the rooms again not an issue but is a fridge which we filled with big bottles of water from the shop a couple of doors away . Shampoo condition and shower gel in the shower . Easy to get about and only 5 mins from the beach .

S & P Tarpaulin Repairs

The reception staff gave us all such an amazing welcome. We attended the line dancing event and was greeted by Julie Luck - who so accomodating and went above and beyond. My room was clean and comfortable The Ballroom was just perfect, the food outstanding and all the catering and bar staff have given first class service. Hard working and incredibly friendly. I cannot praise this hotel enough and I'm genuinely looking forward to my next visit! A***

Gary Steele

Superb hotel with great customer service! Reception staff are outstanding and happy to help with any and all requests! Julie Luck exceptional customer service. Here for a line dance event and the ballroom is amazing. Everything is clean and tidy!

Sarah Denton

Stayed here for a hen do in March 2025. Hotel is really lovely, fresh looking with modern vibes. The staff seemed nice, although I didn't really interact with them much. Rooms were pretty basic style but enough for what you need; comfy bed, kettle, teabags and a safe. The bathroom looked like it could do with the same refurb as everything else had. Weirdly the air con didn't work. Asked staff and they said it wouldn't come on as we're technically still winter but it was so hot. They suggested opening the balcony doors but it was so loud; loose loose! The location is great if you want to be on the strip! Terrible if you don't.

MADELEINE VAUSE

Very friendly greetings on arrival, everything explained about facilities etc and we were room only but we still had a wristband,this is to stop non resident using hotel.Also security on 24/7 which we found reassuring as this is a VIBE hotel. The rooms exceptionally clean and comfortable.If I have to find fault it is lack of draw space or shelves to put undies and swimwear.There is a kettle and mugs in room,along with a fridge but take your own coffee etc.Towels changed often if you leave them on floor. We heard very little noise from other rooms. You are not allowed to eat your takeaway in the hotel, security tell you to eat it outside. I would recommend this hotel,only a few strides from one end of strip and surrounded by shops and bars,yet no noise to disturb your sleep Mirror in bathroom has Bluetooth connection so get your music ready guys,great sound

Nikki-dawn Lindley

Great hotel great vibe. Here now in aprill..weather not the best but great music and attentive staff. Brollies up and looked after by suli❤️ who served us to our sunbeds. Even in the rain Happy and smiling. Great fun place and the hotel is spotless

June Morris

Hasn't quite made 5 for us as they were a bit short of staff, especially on reception and in the restaurant. The staff that were there were excellent and very friendly. The pool area was large, very well looked after, and beautiful. The kids seemed very happy with their club.. Would definitely go again.

Gav Readman

All good, location very good for Family or Adults, short walk to the strip with some great family bars over the road. Room very clean and spacious, Level lounge has limited free day snacks and beer. Breakfast was very good. Lunch and dinner where a bit disappointing with bland food and nothing that goes together. Service amazing, all staff extremely friendly. Recommend the Level to avoid crowded areas and a bit more of a personal experience. Edited to 5 star simply due to the care taken to respond (maybe the food was down to personal preference)

HELECHO AISLADO

“Soul matters”, but not all the time. I’ve been chosen this hotel because of it’s a Meliã. That brand is a guarantee… but it’s not a real perception in the whole experience. Rooms are ok, but need a refurnishing in some areas. Has been a good surprise realize that this popular hotel has a green reycling and non-waste policy. Meliã Benidorm improves too many things, and that becomes in a very good staff, the most important thing during my time in the building. Had a bad experience because of bad neighbours during thursday’s night, but in a brief, I am not disappointed with my week spent in Meliā Benidorm. My stay was bed & breakfast, and breakfast was brilliant! Staff also were! Congratulations to all the team, worth been in Meliā Benidorm just for all of them.

Lewis Boswell

Great hotel lovely rooms and comfy beds also with a lovely view. Only had breakfast once as was out too late doing the Benidorm special but was great selection. Would stay again and perfect if your with family as not too close to the strip however it is within walking distance.

Janet Mills

Looks very impressive when you walk in and there it stops. Best food was breakfast. Full of stag / hen, and old men who thought they were teenagers. 10/12 min walk to the front. Would go there again, it's definitely not a 4 star.

Joshua Booth

Phenomenal Solo Stay at Hotel Presidente: Prime Location, Peaceful Retreat & Beach Proximity! Hotel Presidente in Benidorm delivered an exceptional solo experience. The staff's warmth and professionalism made me feel instantly welcome. My room was a spacious and tranquil escape, impeccably clean and thoughtfully designed, a true sanctuary. The modern bathroom, with its invigorating overhead shower, was a luxurious treat. Dining was a pleasure, with a diverse and delicious array of options for breakfast, lunch, and tea. The staff's attentive service made dining solo comfortable and enjoyable. The location is unbeatable, right on the main strip, putting me in the heart of Benidorm's vibrant atmosphere, with countless bars and lively day-and-night activity. However, remarkably, my room remained a peaceful haven. I was impressed by the excellent soundproofing; despite the bustling surroundings, I experienced no noise disturbances, ensuring a restful sleep. Plus, I was thrilled to discover it's only a stone's throw from the beach, perfect for spontaneous seaside strolls. And the convenience of being so close to the market (on Wednesdays and Sundays!) was an unexpected bonus, allowing me to explore local treasures with ease. The staff were outstanding, providing helpful local tips and making me feel completely at ease. This hotel offers the perfect balance: a prime, lively location with a serene and comfortable retreat, and incredible proximity to the beach and markets. Highly recommended for solo travellers seeking a top-tier experience in Benidorm.

Jan Barningham

Smart, spotless and immaculate both internally and externally. Every member of staff was helpful, efficient and cheerful. Lovely room with housekeeping to match. Special mention to Dani, all the dining room staff and head chef Paco, the banquets at both Christmas Day and New Year's Eve were spectacular. The range of food on offer every day was wide and good. Would I stay there again, Absolutely yes.

Katty Georgieva

Me and my boyfriend did not plan to go to Benidorm but due to the bad weather conditions in Valencia we ended up in this hotel for one night. We had an amazing time, the room was super nice and luxury in my opinion, the staff was also really kind and helpful as well. The view was amazing. I would love if we come back to the hotel someday for a longer period. Definitely recommend it!

Katie Mcarthur

Great hotel. Nice rooms Friendly staff Great free club downstairs Food okay Location awful... in the middle of all the bars/24/7 drinking and loud music !

Angela Hendry

Presidente hotel was very good bar staff reception staff and restraunt staff all very pleasant and very helpful would deffo return again thank you for making our holiday perfect

Paul O'Sullivan

Excellent location. Rooms are a bit dated but adequate, no locks on the bathroom door though. Good selection of food in the all inclusive. There can be queues at the bar. Sometimes the bar staff who were on during the day weren’t really listening to what I ordered and I occasionally got the wrong thing.

Vanessa

My husband and I stayed here for a week with four of our kids. We had to get two room in order to accommodate. The rooms were very clean and well organized. The sinks was shut off and a wall was placed between the kitchen area. It would have been nice if the sinks was available since the resort is family friendly, more resources is always better. I’m glad I was able to see a clothes drying rack. I needed that for hand washing the kids swim clothes. I was grateful for the toothbrushes, soap bar, and small gifts the resort gave to us. Everyone was beyond friendly and loving here. Oh and their dining was beyond satisfaction! The food there was worth eating there every day!! Every person we met here was lovely. From the staff to the guest! This was surely one of our favorite vacations!

Sean Glorney

I really did enjoy my time at Sandos Monaco, the location is perfect for heading either into the strip or towards the old town. The hotel is presented in a clean but slightly dated style. The entrance has Buddha statues dotted around the place and it’s a nice aesthetic to be honest. All inclusive I was absolutely brilliant. I was obsessed with the breakfast options especially the hash browns. I would fight to the death for a plate of them. The alcohol was strong and honestly I had to check myself before I wrecked myself. I later discovered a brandy and chocolate milk concoction that would have sent me to the moon if I had learned of it earlier in the week. If you have a sweet tooth you’ll love the desert options! If you like coffee avoid the machines downstairs and get one from the snack bar. My partner got a spa massage and he said it was really good, though the little paper undies are a little alarming once false move and all revealed. The hotel staff are great, fantastic sense of humour and there’s a bit of banter. Everyone seems there to have a good time. Now onto a few (minor)niggles: The WiFi was horrendously bad through the entire visit. It didn’t matter where in the hotel, it was consistently terrible. I burned through roaming data quickly as a result. My first suggestion would be for Sandos to look into that. The rooms were clean and comfortable but they were not impressive. There was evidence of a really bad repair job on the bathtub of our room - I’ve never seen so much silicone sealant all over the place. I personally thought the room was a bit tired looking. Maybe a bit of an investment needed to bring it up a bit. Frankly I would stay again, but please for the love of god fix the WiFi. 😂

LAG

My stay at Sandos Monaco was absolutely wonderful. From the moment I arrived, the staff welcomed me warmly and provided exceptional service. The room was comfortable, spotless. The food was another highlight and delicious, with a great variety of high-quality ingredients. The service was attentive and friendly, ensuring a perfect experience throughout my stay. Without a doubt, I would love to return.

Alessia Ramella

We've been to their spa for S. Valentine, and it wasn't bad, but... just water general temperature was cold... the cold pool not cold enough... the saunas were not hot enough (the door of 1 of the saunas didn't close properly). Needs some fixings, but at least wasn't overcrowded.

Dick Richardson

Amazingly clean. All staff helpful. Excellent apartment with fitted kitchen. Good beds. Linen and towels changed frequently. Great location, 15 min walk to the beach and action, but quiet pleasant area. Heating and air conditioning. Reasonable rates. Really large sunny balcony. Liked it so much, already booked for an extended stay.

Jess S

Amazing apartments Staff are excellent, They go above and beyond for you. So friendly and genuine. Made life long friends. Excellent location, rooms are spacious and perfect if sharing with someone. Views from high floors are great. Kitchen facilities are great for self catering, bathroom is nice, shower is lovely and hot! Very reasonable prices for drinks.

Jonathan Aiken

So I stayed here for 1 week and the rooms were brilliant size for 3 people. Good sized balcony and brilliant view of Benidorm’s finest buildings. Room was spotless when we walked in and a nice fresh smell when you walk in. Lovely new towels ready for you to use and the bathroom was a decent size brilliant shower space! Water heat was beyond exceptional!!! The pool area is great with a big pool and a kids pool right beside it, sun beds are available to be rented out for only €1.50. The reception has a bar offering a wide range of drinks including alcohol for the adults. I recommend this place for a holiday as it’s in the perfect spot with live entertainment down the street (Tommy’s Bar etc) and restaurants near by!!! ⭐️⭐️⭐️⭐️⭐️

Paul Whittemore

Stayed there recently Great hotel near to all amenities and market. Not far from sea front and restaurants

Paul Divers

Recently stayed here for 10 nights for a family holiday. Few points ill make. Staff are friendly The pool is small and shared between 2 large apartment blocks. I had 2 kids with us and you could hardly move in the pool due to large groups of adults in the pool. Everything is an extra if you want a sunbed its €1.50 per day there is no brollys for shade you have to try go under a tree but not allowed a bed on the grass. If you want air con it is €7.50 per day. If you use laundry its €10 for wash and dry. I only ever used the wash and was getting charged €5 but after third wash it went to €10 and was told you don't get a discount now. It is a €150 deposit as soon as you arrive and to get it back you need to have your room spotless and beds stripped. There is no maid service you have to go down for fresh towels every second day and fresh bedding every 4 days. The hotel is full of young groups every night you'd get woke up between 2-4 in morning with people coming back from the pubs and people in the apartments then security would shout if don't keep it down you won't get deposit back. I wouldn't class it as a family resort and neither did any locals you speak to. all you see is signs for sex clubs or exotic clubs and in shops its all rude lollys and magnets. Apartments where presentable enough but wasn't overly clean also only 2 hobs and microwave so limited what can make food wise. There is no restaurant or entertainment in the hotel and nothing near by for kids. Its not a resort i would go back to

Chris Fulcher

Perfect for a visit to the old town Benidorm. Rooms are basic but very clean. We were lucky enough to have a balcony with a view. Shower was very good and always hot water. No fridge, kettle or hair dryer but that wasn’t an issue for us. One thing we did find that could be addressed is a handrail to get in and out of the bath/shower. There is some noise early mornings from outside but wasn’t too much. The staff were very friendly and helpful. Will definitely be returning.

Fiona Kennedy

Clean, central comfortable. That's the only good thing I have to say about this hotel. Spent a week there and got very little sleep. Walls & ceilings are made of paper. I could actually hear the next room opening the zip on their suitcase. Breakfast was not good and they don't have a restaurant or serve food in the bar as per their website. Avoid avoid, avoid.

Luke Davies

It is true that the hotel was the most affordable option in Benidorm at the time of my reservation, and I was prepared for a less-than-ideal experience based on some of the reviews I had read. However, I was pleasantly surprised by the quality of my stay. While it is certainly not a five-star establishment, the staff were incredibly accommodating and friendly. They even allowed guests to leave their keys behind the desk when going out for drinks, which was a great way to ensure that keys were not lost. Although some reviews have mentioned the small size of the bathroom, I personally did not find this to be an issue. After all, who would want to take a long, steamy bath in the beautiful weather of Benidorm? Overall, I had a wonderful experience at this hotel and would definitely consider staying there again in the future.

Philip Docherty

Worst hotel I've ever stayed in was a side next to the hotel kids and adults chucking fire crackers down the side street playing music while 3 am. The room was so basic no safe in the room like going back in time 1 member of staff really grumpy didn't hardly talk. This was by far the worst holiday ever I have been on I've got 2 more days to go and can't wait to get back home

Michael Cook

Read a few negative reviews and was worried about what to expect. We arrived, and checking in was great. The guy behind the check-in was friendly, funny, and helpful. Now a few people have complained about the rooms. Yes, they were basic but comfortable and very clean. We were 3 lads sharing a triple room. It was ideal for what we wanted. Right in the heart of the bars, restaurants, and shops of the old town. The hotel is tucked away town a side street so although it's near everything, it was very quiet. Breakfast again was a basic mix of cold meats and cheeses, boiled eggs, breads bacon, beans, and sausages, and the staff in the Breakfast room were friendly too. For the price the hotel is very good value.

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The room was for 3 adults, and a balcony was overlooking the pool, which had the sun for the morning. The room itself was a good size and had everything you needed. Sheets were soft and of great quality. The mattress was comfy. We all had a great sleep the entire holiday! We stayed half board, and the breakfast and dinner selections were always varied and of good quality. The staff were excellent and helpful. The rooftop sun terrace was great for a quiet place to sit and read a book in the sun

R S

We just arrived at the Bristol hotel and decided to on this hotel as it said Double superior room, thinking this would be a nice room with pleasant views. How wrong was i, its more like a standard room with no view, just a large white block of flats and all you see is cloths hanging out side of the windows. They told us that if we wanted a better room a superior - superior than we had to pay extra. They have given these room a plush name to hide the fact of the views you would get. The irony is we have booked 2 weeks. The rooms are not well insulated between the rooms, you can hear actually hear conversation next door. If you want a nice hot shower in the evening you might as well forget that the water is lukewarm. The only plus side is the hotel is clean and the room is comfortable and cleaned daily. The food is ok and you won't go hungry. It is near the old town and about 10mins walk to the beach. There are lots of bars and restaurants nearby and local bus stop just across the road. This is one of the worst 4* spanish hotel we have stayed in because of the view outside can hear people in the next room and just unpleasant to sit outside in the balcony. If you book just check what room you are getting or maybe look at some other hotels near-by.

Jim E

Room was immaculate and kept so by the housekeeping staff. Service throughout the hotel was of an excellent standard and always friendly and helpful. Mobility scooter was arranged at an excellent rate and tickets to the Benidorm Palace cabaret provided gratis. Location excellent for easy access to both seafront and old town as well as shops etc. The restaurant deserves a special mention for its excellent selection of themed food every night and extensive breakfast menu every day. Restaurant management went out of their way to be accommodating to the large family group we were part of.

Celeste Ward

We stayed in this hotel a few weeks ago and it was excellent! I would recommend it to anyone going to Benidorm! Rooms were immaculate and fresh towels/ tidying every day. Beautiful breakfast with lots of choice and plenty of food available. Great location for Old town and New! Staff were so helpful and friendly too, nothing more you could ask for!!

Natalie Husak

The hotel was very clean and had everything we needed. Food options were varied. We stayed in a junior suite. Would have been nice to have had bath robes for a junior suite but nice touch with the coffee machine and water. Shame the balconies faced the main road as the pool views were better. However we still enjoyed our stay.

Adam sarg

Never been in a disgusting hotel in my life worse I've been in rooms was dirty even beding had all food stain on it wasn't no hot water for a shower. even had to pay €50 deposit to live in a skip. no towels or toilet tissue in hotel room so we bought our own from the supermarket opposite avoid if possible.

Ian Close

Well, above expectations. More than likely come 4th on 4 in a bed. Ideal for a weekend away. We had 4 beds a kitchenette. Bathroom complete with bidet. All was very clean. Reception includes a bar and restaurant. The 2 staff members on reception were both nice and friendly. One of them was a lady from Norfolk, so there no language barrier. Can definitely recommend. Street parking was ideal.

Maisie

DO NOT STAY HERE! For starters we have to pay a £100 deposit which we didn’t get back as reception was shut when we were leaving but we never got told. I rang them up, the woman on the phone was so rude she was laughing down the phone at the fact we’ve lost £100 and she’s clearly keeping it! The hotel is an absolute disgrace - which I expected however there were bed bugs, the bath is manky never been cleaned, there were hairs in it when we arrived, skid marks in the toilet and stains all over the bed sheets! The rooms never once got cleaned, we asked for more toilet roll and weren’t given any. The staff are rude and look at you as tho you have 2heads. Also don’t expect to get any sleep because of the noise from other rooms! Worse place I’ve ever stayed, actually ruined my bendiorm experience! 🤬

Anne Pollock

I have stayed at the Luxmar many times. It's dated, but clean, comfortable and homely. I stayed recently and left my purse there, with credit cards and quite a bit of cash in it. When I arrived home, I got a phone call from Amanda on reception, saying they'd forward my purse to my home address. Fantastic service! I hope to stay many more times in future. Thankyou Amanda and all the lovely staff at the Luxmar. 💐

Julie Godfrey

Low budget hotel included in a package deal. Avoid, we froze at night time as the heating never came on, other guests were extremely noisy at all times and nothing done about it, rooms are grotty and in serious need of upgrading.

Liisa Eskelinen

Please notice that 70 m2 apartments are nice looking in the photos BUT SMELL ABSOLUTELY HORRIBLE AND UNHEALTHY (building 7 seven 1st apartment floor apt. 306). It 200 meters away from the main building which is the one presented in the photos. They are renovated to a very old building which smells absolutely horrible. Untolerable. ’Service’ is 0 stars at it is non-existing. First the receptionist said she ”cannot make an upgrade” when I offered money to her, us to stay in the main building. THEN she said ”You need to call to where you booked it from” even though I booked from Pierre & Vacances own website!! After calling for 15 minutes to UK she walks outside to say she has talked to a superior and could change our apartment. Where was this half an hour earlier? That ’superior’ apartment had a very strong perfume odour from cleaning products. Not good at all. Still, the ’service’ was the worst. She was the lousiest receptionist I have ever met, with the experience from dozens of accommodations in around 30 countries. First she said TWICE I need to make the call myself. THEN she starts acting like ”she couldn’t say it as I had been upset” about she forcing me to call from Spain to UK with a Finnish mobile phone number (which probably cost me another 50-100 euros as I tried to call for the 3rd time to get my money back - didn’t succeed, only got directions how to make a complaint online). However it was clear it was not worthwhile to ruin my special holiday by staying. Stay instead anywhere else than here.

Victor

Great beach to chill but make sure to take your coral shoes with you.

Debi Beardsell

Apartment was nice had dishwasher and washing machine as well as normal facilities no kettle tho but used saucepan. It was quite spacious with a nice view. A few nice restaurants nearby but supermarket up steep hill and no transport nearby. Not really anything to do in this area so had to get cabs to get out.

Martin Quinn

Great location, rooms a bit dated but really can't complain as we got a two bed apartment for €60 for a two night stay midweek. Noisy bar on the Wednesday night, but that's just because we've two young children now, would not be complaining ten years ago!

Johan Bijlsma

. Could order a drink if you would like. Didn,'t use it so no info to share.

Troy Oneill

Absolutely fabulous hotel. From the moment we arrived, we were greeted by lovely staff at reception. Offered free room upgrade. The choice and quality of the food at mealtimes was outstanding. Watching the show cooking chef cook your food was brilliant. Rooms are spotlessly clean, unobstructed views of the Mediterranean sea, and such a lovely environment to experience. Will definitely return, the quality and hospitality is far above 3 star rating.

Anna Kaczmarek

Great value. Food was really good and even though we had full board, it was varied enough not to bored with it. Rooms are basic - the only thing is that walls are so thin I could literally hear my neighbors when talking or hear the alarm clock from the next room. Be ready to take good earplugs or noise canceling headphones. Otherwise very friendly staff especially at the reception and cleaning ladies.

Sára Drblíková

It was the hotel activities which made our best experience. There are several activities through the day of different varieties at the hotel which anyone can join. Not only you can kill some time, but mainly you can have fun, make some new friends or a lifetime memories. Luigi and Emmanuel make the best team together and create amazing atmosphere so everyone feels special. one big THANK YOU! 🫶

Chloe Ashforth

Amazing friendly staff, always happy to help and very informative. The rooms are always spotless and a very good size. I got a twin double bed room with a balcony and sea view and I the view was beautiful. The hotel bar is very well priced. I will definitely look at staying here again.

Ely Garcia

Extraordinary team, that made my sons birthday week one of the best moments for him. From the location, staff and interaction with other guests we had a fantastic experience. Animation team from Alba, to Emmanuel and Melanie the fun was guaranteed, what a superb team. The food was varied, fresh and delicious. The hospitality team from reception to cleaning team were friendly and ensured we had the best stay. They went above and beyond and left a bubbly for my son to celebrate his birthday with a note in his mother tongue. The view and the calmness of the area was worth every moment.

Glynn Williams

Stayed here for a few days. Really good value, clean and tidy. Bed was a bit hard but this seems common across Spain. The view from the balcony was really good and even able to view the sea from floor 11. Couple of streets back from the beach but not that far of a walk. Okay for a few days. The staff were really nice and the pool area looked good it was a bit cold to make use of those facilities though

Tom Innes

Nice rooms, close to market/ pubs etc. £200 euros deposit. Waited a week for deposit return, but apartments stated they had returned deposit the next day. My money had been floating around for 6 days!! Would still recommend.

Jessica Taylor

We’ve just arrived back after a 3 night stay with a group of 11 on a hen do. The hotel was well located, close enough to walk everywhere but far enough back then there was no noise in the evenings. The hotel and rooms were very clean, modern well equipped with everything you need. The pool area was clean and well looked after, although in February the pool itself is too cold to use (as we expected) but we did lounge around on the sun beds for a few hours. There is a €200 deposit per room on arrival, but I had this back in my account just after arriving at Alicante airport on my return home. The staff were extremely helpful and very polite! The only downside is the sofa bed in the living room isn’t the most comfortable but is certainly manageable and not the worst I’ve slept on. Thank you for a lovely stay! I would certainly return again on either a group booking or a family holiday.

helen Hugo

I have just spent another week here for Christmas and again really good but in my last review in June I did suggest a hand rail on the stairs to reception unfortunately there still isn't one I'm not to bad because my partner helps me but other people haven't got anybody. It's not put me off I will return.

fuertekim

Apartments are in a great location., have all the basics in the kitchen..very clean and beds are very comfortable. Hot tub and pool. Pool bar open all day. Reception staff are friendly and helpful.

Dean H-B

Stayed for 4 nights in March 2025 (room 307) and really enjoyed it. Friendly reception staff and the whole hotel was spotlessly clean. The hotel is right above the bus station so getting there from the airport was incredibly easy. Walking distance to all the sights. The room had everything we needed and a comfortable large bed. Good quality basic breakfast option available for 10 Euros. The gym could do with some improved equipment. Brilliant value for money!

Andy Ramsay

Really well priced hotel with good amenities, including an outdoorpool and gym. Location is above the main bus station, so a little noise is to be expected . Staff are superb, really helpful. Upper floor rooms have great views.

Sheena Moore

Rooms are large, clean with an excellent bathroom and large walk-in shower. The location for us was excellent, away from the boom boom madness of benidorm. Most of the clients are workers/business. The staff are friendly and helpful. There is an excellent choices for evening meal and breakfast with the food being hot or cold..not tepid like other hotels can be. I would use this hotel again.

Alexander B

- Very handy location, next to Benidorm Intermodal and the bus station, which made getting to and from the airport as well as day trip to Denia very easy and convenient. About a fifteen- twenty minute stroll to the beach, the main 'strip' and twenty five minute or so stroll to the lovely Old town. - Rooms were spotlessly clean and spacious. Just remember to bring a travel kettle if you like a brew. No English TV channels but not a problem as encouraged me to dive into a book. - Breakfast was ten euros a head and offered good continental and cooked options. Good value for the price. - Staff were helpful, smart and friendly. Let us check in an hour early which was much appreciated. - Only minor area for improvement is the gym which is a bit dated. - Overall I really enjoyed it here and would return for another little city break.

Peter Scargill

Bar lounge area comfortable and bar prices not bad.. But our room. It's cold and raining today and the air conditioning simply will not heat, the wall instructions bear no resemblance to the actual aircon panel.. And bathroom light switch has bits missing. I've seen comments about the gymn etc., all closed. Also someone said 54 Euros a night.. We paid 64 Euros a night inc. breakfast. Location of the hotel is GREAT. Bus or taxi to the Palace or the old town while hotel sees mountains to one side, the city to the other side.

Jamie-lee Sellars

Booked with our 2 year old for the reason it says no stag or hen party’s allowed so thought would be peaceful sleep with having our little boy. Had the worst set of people above us who had music on all night long and shouting to one another, I had to have a word with them. Not been a party pooper but shouldn’t have accepted a 2 year old on the booking with it been a loud hotel. We was on floor 4 and the lifts took forever with the pram. The corridors just had food left on them and wasn’t cleaned. It stated the cleaners would come every few days and they never come once so had to buy washing stuff to wash bedding/towels not what you want to be doing when your suppose to be on a relaxing holiday. €200 euros for a deposit when you check in and when we checked out had to wait half hour for the cash back nearly missing our transfer to the airport. Black hairs all over the room non of ours as we are all fare. Balcony was not safe the glass was all shakey, luckily got to use the sister hotel pool as was only a few sunbeds around the pool. Used vending machines in reception and would take money and not give you your things.

Mark Thomas

Good budget apartments. Not ideally located but the free bus service makes up for it. We were paying 5 to 6 euros for a taxi up the hill. The apartments are clean and far enough away from the centre to be nice and quiet. We didn't use the hotel next door but all it's facilities were available to us

Janice Oneill

We have just spent 4 nights here. Lovely clean apartment amazing balcony.we opted for breakfast which you have in the restaurant in the hotel next door. Staff are friendly. Food is amazing loads of choice. Hotel is lovely and clean. You can use the hotel facilities. Indoor pool gym. Please ignore any negative reviews

Scott Mckay

Only good thing I can say was view apart from that myself and my wife were treated really bad. Nobody came with fresh towels or toilet roll and they tried there very best to keep 200 euro deposit. We were spoken to disgustingly and staff were not helpful at all. And it's at top of big hill. I can say for sure I would never stay at this hotel again. I have travelled all over the world for nearly 40 years and this is by far the worst I've been treated.

Barbara Derek

We stayed here only for one night as we came only for the weekend. We had a lovely stay on the 29th floor, where the view was amazing!!! All the employees were nice, polite, friendly and helpful. We were even able to check in way before check in time. Our only issue was the shower as we had hot water for about 5 minutes then it turned to cold, otherwise everything was absolutely positive. We recommend this hotel and we will definitely return when we go back to Benidorm.

Jackie Tough

We stayed here last June and we loved ,the manager Jordi was very helpful and friendly the room was lovely everything accessible not to far from everything Jackie n Hannah

Yvonne Murphy

Absolutely love place to stay. Jordi is the friendliest host that you will ever meet. Very helpful and just so nice overall. The staff at the bar are really nice also and super friendly.

Sweenyt Todd

Good size apartment, air con, and a nice balcony. Close enough to all the bars and beach front. Also not far from old town tapas alley. It also had a washing machine which was a real bonus .

Jennifer Clarke

Basic apartment with most things you would need and value for money. We were spoken to like naughty school children by the host when we arrived slightly late (due to flight delay). We had been up since 3.30 and were really tired and I had to walk away so that I didn't retaliate. Once he had aggressively told us off, he then tried to backtrack by being overly jokey and friendly. We didn't speak to him again during our stay . Everyone raves about the little bar/cafe next door, but it was fully enclosed in the evenings as it was cold and people were smoking in there so it smelled disgusting. I can only assume the great reviews are from smokers.

ian jamieson

What a great place well equipped for a self catering holiday or enough restaurants nearby if you want to eat out and geordie in the office is so helpful

melanie booth

Excellent communication from booking process throughout stay. Very pleasant professional reception staff. Large clean apartments. Huge balcony with fabulous views of Levante beach/Benidorm. Good quality shower gel and shampoo provided along with handy kitchen essential pack. Bit of a climb to apartment block from beach but otherwise no negatives.

Jessica Bradley

Rooms fully equipped with dish washer, fridge freezer, microwave, oven, plates, cutlery you name it they have it! Nice area not on the strip but 10 minute walk away. Honestly could not fault it, would deffo return.

Haley Butterworth

After reading reviews on these apartments, I was a bit sceptical and was not expecting much, but loved the apartment, clean and tidy and overall very happy with the room, the staff was very friendly and everything we asked for was given, no problems with getting the deposit back. All I want to say is don’t believe all you read on reviews, make your own mind up once you have been there, it’s not five star by any means but clean and tidy, and very happy with my stay there.i would highly recommend you pay your deposit in cash!!!

Megan James

very budget apartment. was fine for what we needed. we used it to sleep and shower, was out all day and night. not damage was caused and everything was left clean. deposit was paid on arrival and 3 weeks later we still havnt received our £200 deposit back. not easy to get in touch will wouldn't return again

Courtney Thomson

Stayed here for three nights. I was dreading it after the poor reviews however, my stay wasn’t too bad. We arrived Friday afternoon and departed Monday morning. On arrival we went to check in, told to wait about an hour. We checked in fine. £200 deposit. Got to the room - few marks on the walls and a scuff on the tv unit. Apartment was fairly clean. No damp, all plug sockets worked, a couple of English tv channels and a huge balcony. Beds were comfy, shower head was powerful and could change the temp easily. I was on edge about touching anything as I didn’t want to lose the deposit (from previous reviews). The pool is freezing, sun loungers are limited but if you get there early enough you’re sorted for the day. We was chasing the sun round the pool as 13:00 hours it went behind the buildings and kept falling in the shade. I wouldn’t recommend children in this hotel. The bar is overpriced, the vending machines (when they work) are too. Hot drinks machine wasn’t working and they don’t serve them in the bar after 21:30. Reception staff was ok, helped with what we needed and called a taxi for us. The man with glasses behind the bar was a joker, funny however does come across hard faced. Was given two keys to the room. The ‘hill’ isn’t even a hill, it’s a slight incline and not bad at all. It’s a 10-15 min walk into the main parts of Benidorm. There’s a small shop near the hotel but is also limited and overpriced. Cost 23.50€ for two bottles of water, ice cream, small box of tea bags, small milk and a pack of crisps. You do have to strip the beds and make sure they’re put in the bath with the towels before checking out and empty the bins before checking out also- they will check. Can hear other people below and to the sides of you when they’re on the balcony. Wasn’t an all bad stay but I wouldn’t recommend. Unless you literally want somewhere to sleep and wash.

Darin Byers

Great Hotel and location Hard working staff, very professional, clean hotel, bar staff and cleaning team were excellent. Food not great,quite disappointing really, so we opted to eat out, which was the only thing I would say on this.

Emma Sharman

Friendly, helpful staff in bar and reception, not so much the restaurant. Rooms are average, comfortable beds. A bit dated but clean. I had a room with a bath/shower however, rooms with a shower only, the bathrooms were much better. Rooms quite dark. Went in October where sun is lower than earlier in the year so the pool was only in the sun part of the day and had to move around the pool where the sun went. The hotel has high buildings around it which blocks the sun but this is due to the time of year I believe. We went full board, no drink included at lunch and dinner time but juice, coffee, water and tea provided at breakfast. Food was average, good selection. Cooked English breakfast provided daily in buffet style, along with continental. No smoking allowed around pool and certain parts outside. There is a designated smoking area which I thought was good.

Olivia Duke

Really really lovely hotel! All staff was great and friendly! Perfect location close enough to walk to places but far enough to go bed at night. Room was perfect. Was a perfect birthday holiday from my boyfriend and would love to go here again. Thank you to the hotel for nice welcome and for the birthday drink sent to are room! 🥰

Jacqueline G

Lovely hotel. Food selection was fantastic! Never really saw the entertainment team (except in the restaurant). Maybe a little further away from the "busy area" but we were fine with this. The area felt quaint and authentic.

Malcolm Senior

Loved the hotel. Good food and nice room. Location excellent. It is up hill. Not to steep.

Danielle Taylor

Stayed as a group of 6 for some upcoming birthday celebrations Apartment was great, plenty of space, 1 double bed, 2 single beds and sofa bed Air con is the living room and main bedroom En-suite and then extra bathroom - very helpful with 6 of us!! We did have a couple of time where we lost power, phoned the number on WhatsApp and instructions were given and we sorted within minutes. Sounds like it happens quite a lot when overloading the sockets with hair dryers and straighteners etc Room was very clean, no issues at all Pool was fantastic, €3 per day for a sunbed, pool was clean and well looked after by the staff, opened at 10am Location isn’t bad, it’s a bit far away from places like Cafe Benidorm which is our favourite place at nighttime and it’s a walk to the beach We have stayed in Gemelos 22 a few times before so we did know about the location

Amazing Match attacks

We go to are happy place 3 to 4 times a year.we wouldn't stay anywhere else because it's so perfect from the great girls in reception who will go above and beyond for you to Mohammad by the pool who only has your safety and interests to heart.no stags lovely people with a Ola or buenos dias wherever you're from. Great rooms great pool great place to stay.we love it

Ed

Great location for going out. Beach 10 minute walk. Bars and restaurants very close. Great pool and sunbathing areas. Sun loungers 3euros each. Don't be put off by the people waiting like dogs to get there sun bed spot. Plenty of areas to lie down. Standard rooms, clean and air conditioning. If you have a two bedroom apartment the smaller room doesn't have air conditioning. Asked for a fan at reception and was given one. Private apartment so no random people can gate crash. Very quiet at night so having a good night sleep isn't a problem. Because it's a residential building there allowed to keep pets, but not near the pool area. Would definitely stay again.

Sandy

Great location to the many bars and restaurants Benidorm has to offer. One bedroom apartment with a wardrobe with plenty of coat hangers. There is a safe in the wardrobe which is charged at 5€ for our stay- bathroom with shower over the bath- kitchen well equipped with pots & pans utensils, cups, glasses, plates and a microwave- fridge freezer also cooker. Lounge area with table and chairs to seat 4 people which also has a corner sofa and a TV. Balcony with chairs and table and clothes horse. A deposit is payable on your arrival which is returned when you leave apartment. Three large pool areas with plenty of places to catch the sun. Probably would not stay here again as Benidorm has hundreds of hotels to choose from.

Roberta Alcorn

Very enjoyable experience and great for the kids with 3 pools 1 kiddies one with play area and to other one being an adult one. You do have to pay for sunbeds every day. It is great as just outside are all shops to cate for everything you need ie: food clothing sweets and tobacco fizzy drink and alcohol. Great all round.

matt tracy

Positives lovely studio apartment and whole complex is lovely and ideally situated and staff at reception friendly . Negatives which would only apply to our stay was cleaner swept floor once in the whole time we stayed and changed sheets twice in a 8 night stay and everything was half ar@ed or Missed but major let down was not being advised on booking or prior to arrival that works would be carried over three of the days we were staying nthe sounds of Jack hammers and drills breaking up concrete around the pool from 8am to 5pm and constant noise not what you want on a relaxing break never the less we went out all day to avoid it since terrace was out bounds and balcony was a no go for noise.. that said I would recommend and return maybe checking no such works were going on first but still leave 5 stars due to it not being an all year event

Sarah Atherton

Perfect rooms, super clean and with all the needed amenities. The location is excellent, a short walk to the sea front and close to shops and bars, but very quiet at night. Couldn't recommend more.

Debbie Greensmith

Came for 3 nights after watching yorkshire lee staying in the apartments. I booked double room instead by mistake but not dissapointe as hubby wanted the apartment because of the tellyif you know you know .Room was lovely. Happy having a fridge and free safe. Shower was lovely and bed comfy. Cleaners came in everyday between 10am and 2pm.on 15th floor but didn't feel that high up. Was room only. Nice cafe down stairs. Ate breakfast there every morning. Staff in there very good and funny.check in was easy and room was ready so got in room around 13.15. They just took copies of passport and asked for home address and email. Reception staff very good. We will go back. Down side of holiday having to go home

Robert Johnson

The rooms were very nice and the location was very good. The staff on reception were ok but need to be more polite to the guests. Breakfast was very nice and we ended up just having it therexas we didn't feel that we needed to go anywhere else for it. The staff on the bar short changed us twice which was very annoying.

Kev Wilding

We had a large studio room with a corner balcony. Nice and spacious, clean and decent views. Cleaners called every day. The pool was very small. Bar downstairs that also served food. Good location Yes, I'd stay here again.

Joana Oliveira

The all-inclusive meals were satisfactory, offering a good variety, although I found the selection of fresh salads, soups, and cheeses somewhat limited. The bar offered an exceptional wine selection and a wide variety of alcoholic beverages. The elevators were slow. The room was well-equipped with a kettle, refrigerator, and other necessities, and it featured a pleasant balcony. The hotel's location was excellent, being in the town centre and just five minutes from the beach. Overall, I would certainly consider returning.

Andy Kelly

Location is great food has been acceptable mostly Spanish elderly guests that stay here. Hotel could do with a good update. Very tired looking in areas. The bathroom smells like most of the guests have been sharing our room to take a poop, drain smell is awful!!!!! Kids entertainment room is really good modern and free gaming with staff to monitor the little ones whilst in the younger play area. This facility was really good. Most of the staff were great apart from one. Anita one of the bar staff who is miserable and likes to be rude to the kids when they are playing in the magic cafe. And when asking for a drink you would think you had just told her one of her family members have past away. Yes I don’t think bar work should be her allocated position. Anyway the hotel resembles the Cecil hotel from the Netflix documentary, check it out that will sum the place up better than I have.

Anna Pielach

The hotel is clean. Great location. Close to the beach, park, bus stops and the train station. Our room was ok. The weather in January was excellent. All the members of the staff were very kind and helpful. We would like to thank Katya for helping the Polish tourists, Anita for providing us with bus/train timetables (and great drinks!:), Ali, Ivan and all the other bartenders for the most amazing drinks. You made our little winter holidays special. Thank U:) Room 421.

Nora

Leaving tmrw night/early Wed morning. Rooms are spotless, cleaners come every day and they are very polite and respectful. Reception - brilliant. We eat/ate our breakfast, lunch, dinner and snacks on -2 floor - food was very good and something for all age groups (I am traveling with my toddler and two teenagers). We have a room on third floor, park view. Lidl 35min walk, supermarket 3min walk, playground and park around the corner, pharmacies 5-10min walk (we used Doctorsa for my toddler bc we needed antibiotics for her), beach (old town) about 5min walk, McDonalds -5min walk (their menu is so much better than UK one). Mostly Spanish guests which is good because it makes this hotel great for families with children. I saw some reviews saying about bad smell - flush ur toilet as soon as u arrive and first thing in the morning and it will go away - same issue at UK hotels (old buildings) so its not a big deal. A/C works very well. TV has multiple channels incl Eng. Fridge keeps everything cool (even better than the one I have at home haha). Water pressure - very good, literally can jet wash yourself (in a good way). We havent tried out pool and top floor bar because we spent most of the days outdoors but might do it tomorrow (on our last day here). Defo coming back next year!

Brandon Paddison

Overall our experience was great, lovely staff , great food; accommodation great. However on our last night our room flooded, the receptionist was rude, wasn’t bothered about helping us or others. Couldn’t move us rooms due to not having any available, only offered us towels for cleaning the water. No housekeeping sent to help. Had to move hotels. Put in a claim for them to lie on it saying they had offered us a room swap but I didn’t take it.

Grainne Kearney

Just finished our 7 night stay in Grand Hotel Bali, I was a bit nervous about staying here when I read some of the negative reviews. I can only go by my experience and my overall experience was great. The food could possibly be a bit better, but we were all inclusive so you get what you get. Room waw fabulous, great view, clean and house keeping staff were lovely. When I first arrived key card wasn't working but it was quickly resolved by lovely receptionist, also stupidly left my key card locked in my room, also quickly resolved by receptionist who issued a new card with no problems. We had a great stay, so close to the beach, and a great location. Staff were friendly, and approachable overall our experience of staying here was great. Loved going up to the Sky Bar, and using the spa, Would definitely stay here again without a doubt.

S W

Gran Hotel Bali offers stunning views especially if you are staying on the top floor with clean and comfortable rooms. The rooms need a bit of TLC. The breakfast is on the okay side with lots of variety, but lunch and dinner options could be better. It was exactly the sake everyday with not much of a choice. The location is peaceful but a bit far from central Benidorm. Some service areas, like the bar and pool, could be improved. The staff could smile a bit. Overall, a decent stay if you manage expectations.”

taaran n

We had such a lovely experience during our stay, especially thanks to Alice, who works at the hotel. She came up to us and asked if my two sisters wanted to join in some games — and they absolutely loved it! Alice was incredibly kind, fun, and full of positive energy. She made such a great impression on all of us and really went out of her way to make sure the kids felt welcome and entertained. It’s people like her who make a place feel warm and memorable. Thank you, Alice!

Carl Kendall

This was my 7th visit to the Gran Bali hotel in Benidorm, and each time I come back I am amazed at how good this hotel is. The hotel has a great location only 5 minutes from the beach and there is a bus stop by the side of the hotel, with buses into Benidorm town every 20 minutes. There is also a supermarket and a few restaurants and shops just outside the hotel. Inside the hotel I was lucky enough to get a room on the 42nd Floor, and the view was amazing. The rooms are decent, with a good bed, TV, Free WiFi and a mini fridge. I stayed on a half board option and the range of food was excellent, they have a show cooking area for dinner and breakfast. The restaurant has recently had an update and it is now more open and modern. Overall I would happily recommend this hotel to anyone looking for a quiet, relaxing break in Benidorm, and I hope to return to the Gran Bali hotel again soon.

Hils Byrne

Anna was the so polite and friendly and very informative and made us feel very comfortable. The spa was clean, wasn’t crowded, aesthetic and the views were amazing. It was worth the price and the glass of cava at the end was a nice surprise. Really recommend. Brilliant :D

Jim Andriola

The hotel was clean and the rooms although dated were serviced every morning. Food is basic don't worry you won't starve there is always something to eat may not always be hot though. Bar staff are friendly and afficiant good location and if your not happy with the food there's a burger king at the end of the street.

Martin Covey

Nice hotel in a great location offering good food and service, my only disappointment was the lack of information regarding the construction behind the hotel with workmen starting at 07:30 and even now at 18:30 still working on site.

Paul Roberts-tune

On arrival, I found the sliding doors to the balcony had been broken for what looked like a break-in and wouldn't lock. I did get another room next door, but it was the same thing. After 4 rooms later, all with the same fault, I found myself in a dated room from the 80s, as was the other rooms I was temporarily in. The bathroom was also not that great, but all ementies worked. The door was rottered at the bottom from the shower, and the mattress hadn't been changed since the hotel opened as I sat through it. The over sheets are also dated with stains on. The hotel is located in a great place, being a 2-minute walk to the beach and 1 minute from McDonald's and Burger King and other local shops. The food was OK but nothing to write home about and wish I never paid full board for as I often found myself eating elsewhere. Some staff was OK, but one in particular was quite rude to a point of aggression. I think he was the manager . They do have a pool, but when the wheatear on the beach was too bad to go into the sea, I did put my hand into the pool to test it. I got such a fright as it was so cold it would have been impossible to get in. There is such an abundance of hotels here that they really do need to up their game.

Robert Green

The Mont Park Benidorm, well this a small hotel in Benidorm, just outside the noise and hustle and bustle of the strip which is an easy five minute stroll away. The beach you can get to in three minutes , Burger King and MC Donalds are next to the beach so you can sit in MC Donalds and have a bite to eat and a coffee or a beer and then go back to your spot on the beach, brilliant. The food in the hotel is just brilliant,lamb shanks,chicken brest, veal steaks and the best breakfast in any hotel we've stayed in. The bacon is a proper bacon and not the trend of these days to have a composited mess of fat and meat, its streaky but it's the real stuff. Sliced and boiled potatoes are the ones to go for at dinner time. The rooms are cleaned every day with clean towels, if there's one towel short just tell reception and there give you two. The reception staff have always been good to us so I can't say anything bad about them, I did see an English couple being rude to one of the receptionist, it was about nothing really, just a I want rant, very common these days,very embarrassing. Look, this a Spanish hotel with mainly Spanish people but you will be treated fairly as the Spanish. A great little hotel that's always a pleasure to stay in.

Cathie

Coach dropped us at bottom of steep hill difficult to get up with walking stick and suitcase. very little English spoken and no English food to speak of. No special Xmas meal at all Spanish celebrate on Xmas eve .. even then nothing special. Will not be going back.

Georgia Salazar

First time in Benidorm and first time in this hotel. Wonderful place and amazing experience. Fantastic view from our room. We had delicious breakfast and dinner at the hotel everyday. Buffet style. All you can eat. Friendly staff. Located in the city center. We be back soon.

Michelle Barron

Went to Planta 20 (rooftop terrace) at Hotel Madeira Centro. Open to non residents. Lovely panoramic views over benidorm. Was expecting it to be pretty busy as it was not long before sunset, but got an outdoor seat straight away. A pint and a Sangria for 8.50€ which is just the same as many places on ground level.

Maria Kane

Stayed here from the 10th March till 16th March 2025, we had an emergency and the receptionist notta got a booking with no issues. We had stayed here before, and again was not disappointed, the rooms, staff food and maid service sis spot on. Would highly recommend this hotel as it has spoiled us and find it hard to stay anywhere else

Darren Ashton

I booked direct with the hotel a double superior room with balcony. I never received confirmation of my booking prior to travel so I emailed the hotel to confirm my booking. They replied say they had already sent me confirmation...which they hadn't but what I found strange is that they still hadn't sent me any confirmation of booking. When I arrived I was charged another 19€ per night parking which I personally think should be included. After I'd checked in and got to my room I'd noticed 2 single beds and no balcony so I went back to reception and said I think there's been a mistake that's wasn't the room I'd booked. The receptionist very rudely turn her screen around and said that is your room and we have no more available. Moral of the story is make sure they send you the confirmation so you don't get shrewd on your arrival. Would I stay here again......not a chance. And the breakfast is terrible.

Official GaminGuys

We only visited the roof bar but it looks high end and yes the bar has high end prices so beware if drunk, it'll be one bar tab. Views are spectacular - will visit again.

Becci Jansen

A lovely hotel made all the more special by the fantastic and hard working staff. Situated next to the old town and a couple of minutes walk from Levante beach it's a brilliant location. Rooms were clean and bright, beds are comfortable, shower is lovely and powerful. The buffet restaurant is brilliant, a large choice of dishes on offer. Food is fresh and tasty. The best thing about this hotel is the staff, every single member of staff we met were super friendly and professional. The restaurant staff were very special, I watched them chat to everyone and make everyone feel special as well as working hard. I would certainly go back to this hotel. Thank you for making our holiday so comfortable and welcoming.

Andrew Wright

We just got back from a week staying here and it was an excellent, reasonably priced hotel. I would look to stay at an RH hotel on my next visit to Spain. My daughter turned 9 years old while we were there and she was so happy to find a happy birthday balloon in our room with a little message in a card. It made her holiday extra special and one of the waiters coming to sing her happy birthday in the restaurant was so wonderful for her. We would recommend this hotel to anyone and all of the facilities, particularly the swimming pool and the staff were excellent. The food was outstanding too.

William S

Really good hotel, with clean rooms and fantastic staff. The breakfast selection was varied and good quality. The location is very near the prettier old part of town and top quality beaches - ideal in every respect. There is a secure room to leave your luggage if you have an afternoon/evening flight - no additional charge is made for this superb service. Our room (1803 - a family room sleeping five) had fantastic views across Benidorm and the mountains beyond. The cost of the hotel is very reasonable for what it offers (including live nightly entertainment).

Gemma Donnellan

The hotel has more than 10 floors, but only 3 very small lifts. Not ideal for a family with prams and suitcases. Rooms are a good size but a little dated. The staff were all polite and friendly. Not too far from the beach and bars and restaurants. The spa area was really good value for money.

AJD

Pros: * Great location, near the old town (5 min walk). A 10 minute walk to the beach/seaside. Also possible to walk to Benidorm bus station (slightly further afield - 20 mins) and also the famous Sunday/Wednesday market (20 mins). * Breakfast had a good selection of vegetarian items though I think vegans would suffer significantly by the lack of eggless items. The menu did become extremely repetitive after a few days and unfortunately there were no authentic Spanish options. Whilst plentiful, the pastries, cakes, cereal, yoghurts etc all become quite monotonous after a few days. * Hotel entertainment was good and children's entertainment is also useful - though unfortunately was unavailable for a couple of days during our stay. * The cleaning staff were always happy to provide additional supplies. * Showers / toilets very good/functional. Beds were very comfortable. * Fantastic balconies in all rooms, scenic views. * Well proportioned and lit rooms with good natural light and airflow. Cons: * The dinner became extremely repetitive and vegetarian options were notably limited. Aside from a margherita pizza and chips, the other items were quite hit and miss and this is disappointing. You'd expect either more options or upon understanding that there are a number of vegetarian guests, to try to be a bit more imaginative. * The rooms were not consistently and fully cleaned during our stay. If not present at the time of cleaning, aside from making of beds, most other things would be left untouched or just re-stocked. In the sun, you could see a lot of dust throughout, mugs and glasses were not cleaned, etc. * The chefs were unhelpful. Asides from a Pakistani chef who made an effort to help, the others were rude and dismissive. When asked if something was vegetarian, one just said "yes", and it transpired it was a beef dish. He did not apologise - he just ignored the issue, which is disrespectful. * The lifts are incredibly slow and not arranged for a hotel of this size. One would often spend 5-10 mins waiting for lifts, which for a 4* hotel is quite surprising. * No drinking water refills throughout the entire stay. * Charges for the spa are excessive. Given the outdoor poor is not usable during the winter/spring, it is strange that there are charges for an indoor swimming pool. Also restrictive with pre-booking needed and allocated children's times. Use of a pool is key for children during holidays and so more should be done to try and accommodate this.

Rosemary Gardiner

We stayed for as month at the Vista Ora in Feb and had a great time ! Francesco and the reception staff are really helpful and speak English ! The rooms were good fairly comfortable more hangers needed though 🤣 and a payable key safe! On the balcony was a clothes airer so don’t need a line for smalls ! The food was varied and there was always something you could eat !! The waiting staff were amazing and attended to every need . There are games in the afternoon hosted by Jason who is English but fluent in Spanish !! I’d recommend a room at the front near the pool as there’s a school next door so can be noisy but fine ! Please take slippers as no carpets and shoes are very disturbing at night!! There are excursions available but pick up is a taxi ride away or 15 min walk ! This hotel is about 10 min stroll to the beach where you can find plenty of cafes and shops but keep an eye on yr bag but there were usually police patrolling which was reassuring !! We had a lovely sunny stay the warmth improving every day !

Wendy Britner

Just back from an amazing week over the New Year. From checking in we were made to feel so welcome by the staff, who I have to say fo above and beyond making sure you have everything you need to enjoy your holiday with them. The rooms were spacious, fresh, and cleaned every day. The restaurant is immaculate, the staff are so happy and helpful. The food is varied every day with plenty to choose from. The hotel put on a New Years Eve gala which was such good fun and was inclusive for all guests regardless of nationality. The location is lovely and central whether you want old town or new town and is only a few minutes walk from the beach. We will definitely be revisting this hotel. Thank you for making our holiday so special Wendy and Lance

Erin

The place it’s self was lovely and clean, staff always happy and doing an amazing job, drinks were good and food was bog standard all inclusive food plus a few extras at times, only issue was location was 20 min walk from the strip so if you are wanted a more party hotel this isn’t for you , the pool also didn’t get a lot of sun which was annoying however it was lovely and warm beginning of april

Kieron Sparkes

We stayed for a Spontaneous night over Benidorm from the UK. Never stayed here before, and I have to say, it is a really nice hotel! Brilliant location for anyone wanted to go into Old town or Newtown or even the beach front. Perfect location. Brilliant staff, very welcoming. Would defo use this as a hotel to come back too.

Suzanne Barry

Was really happy with my stay at vista ora, staff were excellent, friendly and helpful, location was excellent about 5 mons from the beach, and food was good, what you would expect in any spanish hotel. My only complaint is that there was no tea making facilities in the room and only one socket to charge phones. But would recommend for a mini get away.

Mark Allen

Our 2nd year staying at the Avienda Hotel. I really enjoy the hotel. It's location on the edge of the Old Town and so close to the beach is brilliant. All of the staff are helpful, friendly, and polite. Our friend who travelled with us is coeliac and her diet was carefully and considerately dealt with by the kitchen and restaurant staff. The food on offer is fresh, tasty and varied. The bar is well stocked with branded drinks. This is an excellent hotel and we will return.

Essex Reviewer

The selling points of this hotel are the location, food, and amazing staff, especially Dani, who was an absolute angel when my partner was taken ill when we stayed last week. She is a real credit to your hotel :-) The first room we had was one overlooking the internal courtyard, and although spacious, it was far too hot. The fridge in the room didn't work and was pumping out heat which acted like a radiator and along with no AC (not switched on at that time of year), made the room unbearable (especially when ill). Having said this, we changed rooms after a few nights for a small surcharge and the staff were very accommodating. The rooms are very clean and spacious, and WiFi throughout. The location of the hotel, which is centrally located in the Old Town means you often get noise at night, but hey, it's Benidorm. The food is lovely with great variety at breakfast, lunch and dinner and the staff are very kind and helpful. I'd definitely recommend I'd you're looking for a hotel with a great location, great staff and food.

Dickie Albrighton

The rooms were okay. Bathroom was very dated but serviceable. Shower was excellent. There are NO coffee/tea facilities in the room. No iron. Ancient fridge that literally pumped out heat so had to be turned off as the air conditioning is not switched on until the summer. You couldn't write it. We kept bottled water in the bathroom sink in cold water. The breakfast buffet was okay and we had dinner 1 night but that was quite poor and I wouldn't recommend it. The bar had a fantastic choice at really competitive prices. The bar service was exceptional. The location is superb.

Michael Alcock

Premium spirits on all inclusive.... enough said!! Great stay, allowed us to check in before lunch, drinks were great... food was decent. Location is great if you want the old town... we needed more nightlife... bit of a trek. Would definitely return.

m1bvt

Cracking place right in the centre of shopping in the old town. Comfortable rooms great bar with plenty of choice. Food was lovely and the staff in the restaurant were brilliant. Nothing was too much trouble for them. Reception staff were really helpful and had time to chat. Stepping out of the hotel you are literally on the street ready to shop. Turn left and left again and head towards the beach 150yds max. You can’t beat that.

Keith Boyes

Little or no air conditioning in the room. Fresh towels every day. Location is OK but feels a bit like in no man's land. Receptionist sent us to wrong location for our transfer pick up, hotel refused to pay for private taxi, so cost us additional €84. All in all decent hotel but wouldn't go back.

Helen Woodhouse

Stayed here for a week in late March. This hotel is extremely clean, the staff are all really friendly. We had booked half board and found the food to be mostly good both at breakfast and evening meal. Drinks in the hotel we felt were reasonably priced too.

Joe McAtominey

The hotel is in a great position, but the food lets this place down badly. Asked for some lamb chops to be cooked fresh, after a few moments they rekented and said ok. Only for the utensils (tongs) that the chef used to put the raw lamb chops on the grill to be put back into the raw chops and used to turn my food over retuning to the raw chops. When I challenged him about cross contamination, he just shrugged and put them with the rest of the food. Really poor quality of food as well. Lovely staff in the rest of the hotel, and rooms super clean, just don't eat here.

Angela Birmingham

Just returned home after 4nights staying in this beautiful hotel, and must say it's the best I've stayed in Benidorm. Spotless clean, 2 great rooms, both sea view on the 9th floor. Food was very nice, & due to us catching an early flights a breakfast bag was given to us, you couldnt fault it. staff were friendly & helpful. I give 5* to the hotel, location.

Walk With Niamh

I stayed at Hotel Benidorm Centre, it's located right in the middle of the New and Old town of Benidorm and two streets back from Levante Beach. Unfortunately, I wasn't WOW'd by this hotel. In my room there was an exposed electric box (this really should have had a cover). No USB sockets. The bath was difficult to use because the shower head was in the middle of the bath and the shower glass was on the sloped part of the bath so it was impossible to get a shower without lots of water spilling onto the floor. There was no complimentary water and shampoos and body washes were in a sachet, not wall mounted dispensers. On floor 10 there's a relaxation room (Spa) and gym, however, on my visit the Gym was locked. During breakfast there was no Cava. However there was a huge selection of food! The pool area is small with one Bali Bed. There's a roof solarium which can be accessed only by stairs. In my opinion this is not a 4* hotel more 3* superior. C+ Could do better.

Jess

Very nice hotel. The staff are friendly, always smiling. The only thing that was wrong with our rooms was that the balcony didn't lock but other than that it was clean and sleek. We only had breakfast included which was lovely, everything you need was there. One of the lifts wasn't working during our stay but wasn't an issue as we were only on the 1st floor. The location is great, right across from the beach, lots of bars & restaurants along the street, a 5 minute walk into the old town, 10 minutes to the blue square and probably about 20 minutes to get to Benidorm beach bars. Would recommend if you wanted somewhere a little bit quieter but the option to go into the more lively area of Benidorm.

Paul Fetton

Cannot understand some of the negative reviews this hotel gets. We're just home from 10 nights in a premier sea view room and from start to finish, it was wonderful. The reception staff are friendly, charming and funny. The restaurant and bar staff are fantastic. Really helpful to everyone. Rooms were serviced to an impeccable standard every day. The hotel does get an older clientele, that are mainly Spanish but Newsflash, it's in Spain!! The breakfast may not be totally to Northern European tastes but we found plenty to satisfy us. The real winner for us was the room balcony/terrace. It was simply spectacular. Absolutely enormous (about 9m×9m at it's widest) with 3 sun loungers and a table with 3 chairs. We paid, on average, under €120 per night for this room and it's probably worth at least 3 times that amount. I was actually afraid to write a review because I didn't want people to discover the best kept secret in Benidorm but it's only fair to give others a chance to experience what we did. We'll go back again and again and will always look to stay in room 504. Thank you, Hotel Marconi, for the best holiday ever.

Zdenek Svejdar

At €50 for 2 people bed and breakfast is extremely good value.Room is ensuite good bed and a hearty breakfast. What more can a couple want.

Russell

Just back from 4 nights stay at the Marconi Hotel,10 th to 14th February, great place to stay,great location,staff all very helpful and food was plentiful,would we stay again,YES.

Raul Iederan

The hotel is in a great location, if you can deal with a less than great service, but not a terrible one, this is a great place to stay at. Food was good, the hotel attracts an older crowd, but that just means less loud people at later hours of the day. I personally had an issue with the balcony railing being at eye level, but maybe because their chairs are low and I am not a very tall gentleman. If you go to this hotel, you go for the view in the morning, we had a sea-view, you can enjoy your morning coffee on thw balcony and look at the sea/beach. Ima and Xavi were the best from their staff.

Elizabeth Cutler

Short break spent 2 days in bed with food poisoning. I had the carton milk on my muesli in the morning but the afternoon I had loss conscious 5 times in 4 hours, vomiting and diarrhea. The housekeeping was sent to the room to change bedding and towels. As I was leaving I told the guy about the milk and how I'll I was, he didn't seemed bothered and no notes made, then he asked me for 6 euros?? We had a suit and a coffee machine in our room that took pods, the first morning we had a coffee each, the following morning no coffee had been topped up so I asked if we could have 6 more pods for the rest of our stay. It was on leaving they charged me for the pods. So if you have no kettle in your room I'd request one and buy your own coffee, tea & milk. I'd expected to been able to make a drink at least. We were on the 1st floor, if they had entertainment at the hotel it was very noisy. Apart from that the hotel was clean and rooms nice, bit small but lovely view over the sea.

Advan tage (Rachel)

Perfect location. Excellent staff. Extremely nice and made our trip special as it was my husband's birthday and Carlos the manager organised a surprise for him. Beautiful sea views, quiet hotel.

Nicole bernadette Donaldson

This hotel is rubbish for breakfast everything's boiled or cooked together where half is raw not alot of selection for breakfast mainly donuts etc coffee machine does not work it kept giving me hot chocolate when i wanted a latte, bedrooms wallpaper falling off the wall stains everywhere up the walls bathroom falling apart and the beds like lying on a brick slab! Residents next door poking there head around into our room! After complaining that our TV was loud and we where locked out of our room when it's the hotels fault the TV IS ON THE SAME WALL WHERE THERE BED IS (VOLUME 8) the receptionist we dealt with was extremely rude! Ruined my birthday holiday! Definitely won't be returning or recommending this hotel to Anyone stay well clear from here!!!!

HireTrawler Rentals

Hotel Brisa is a modern 4-star hotel located on Levante Beach in Benidorm, offering a prime beachfront location with stunning sea views. Situated in the Rincón de Loix area, it provides a peaceful retreat while still being close to Benidorm’s lively attractions. The hotel features bright, contemporary rooms, many with private balconies overlooking the Mediterranean. Each room is equipped with air conditioning, a minibar, a flat-screen TV, and free WiFi, ensuring a comfortable stay. Guests can enjoy a buffet breakfast, a café-bar, and room service, making dining convenient. For relaxation, Hotel Brisa offers an outdoor swimming pool, a sun terrace, and a gym, catering to both leisure and fitness enthusiasts. The 24-hour reception provides assistance with local activities, including nearby water sports, theme parks, and nightlife. Its location allows easy access to Benidorm’s Old Town, shopping areas, and entertainment venues, making it ideal for both families and couples. Whether seeking a beach getaway or an active holiday, Hotel Brisa combines comfort, convenience, and excellent service in a picturesque setting.

David Pring

Fantastic hotel,staff are amazing,spotless hotel food good as well,had great fun with bar staff especially Tony he's hell of a laugh couldn't put it down in anyway I will definitely return here 👍

Sheree Finch

What a great hotel! The room was spacious, comfy and clean and from the balcony we could just see the sea. There was a fridge and a kettle in the room as well. Lots to choose from for breakfast and the staff were very helpful and friendly. Adult only hotel, which was great for us. Short walk gets you right to the tapas area. Definitely would stay here again.

Ben Velzian

The rooms are clean and have everything you need, albeit a little tired. They had no air conditioning when I was there so had to keep the window open, as such the room smelt of cigarette smoke from the adjacent balconies. Staff were friendly. This is definitely not a hotel for younger travellers, very much geared for the older clientele.

Simone Kelly

Can’t wait to come back to this amazing hotel on the 1st of June, we had the best time when we last visited you nearly 2 years ago, great food and cocktails lovely friendly staff. My daughter can’t wait to see David.

Simon Miller

Excellent adults only hotel right next to the old town and a short walk to Levante beach! Staff were super friendly, breakfast had so much choice and the rooms were very clean and spacious!

Ronan Barton

Our stay at the RH Royal Hotel was a delightful surprise after a less-than-ideal experience at our previous accommodation. This charming boutique hotel offered a refreshing change of pace with its friendly staff, intimate atmosphere, and excellent amenities. One of the highlights of our stay was the exceptional food. The restaurant served up delicious meals that were both satisfying and beautifully presented. Whether you're in the mood for a hearty breakfast or a gourmet dinner, the RH Royal's culinary offerings will not disappoint. The pool and sunlounge area were another major draw. The pool itself was a perfect size for relaxing and unwinding, and the sun loungers provided plenty of space to soak up the rays. It was a peaceful oasis away from the hustle and bustle of the city. The small size of the hotel was a definite advantage. There were no long queues or crowded common areas, making for a more relaxed and enjoyable experience. The staff were incredibly friendly and attentive, always going out of their way to ensure that our needs were met. If you're looking for a boutique hotel in Birmingham that offers exceptional service, delicious food, and a tranquil atmosphere, the RH Royal is an excellent choice. We would highly recommend it to anyone seeking a memorable stay in the city.

wayne kerr

First time here with the wife and must say it was a lovely time. I would recommend to anybody to stay at this hotel as you're not too far from the strip and the old town. The food was hot and plentiful and all tastes for everyone so a plus there. The staff couldn't do enough and were first class and were very friendly and good at their jobs. We stayed for a week and it flew by the weather was a bit hit and miss but in Benidorm you have a great time whatever the weather. So the Princesa is a thumbs up for me and the wife and we will come back again 👍

zoogie karumbidza

I'm sure it's a beautiful hotel, that's why I booked . Some of my family members I planned to travel with had their Schengen visas declined. I made efforts to reschedule or change dates so that my family makes an appeal and the Spain consulates. The hotel declined to help. They said I have to cancel, which is non refundable then rebook, they asked me to pay £800 on top of £1000 I paid. I was devastated. Book at your own risk, if situations beyond your control arise, they ignore the Embassy letters of refusal. They do not even consider a thing.

Michelle Jones

Just had a fantastic week here. Staff lovely, food lovely, location spot on. Made use of the spa on the last day but wish we had used it everyday as its good value for money.

Malcolm Lee

Lovely very well cleaned hotel not far from the old town. It's up a slight hill to reach, but only a short distance. The staff are very good especially the maid who cleaned our room daily and was very friendly on the 7th floor. Most of the bar staff are good especially one of the mobile servers a young man who looked after us while we waited in the queue. The local drinks are ok but not the best ,,, probably try to upgrade to gold if you are staying in all day. The food is very good here compared to some of the other the hotels we have stayed in benidorm. Overall a very good hotel with good staff and very clean. Had a good experience here and will return at some point. Thumbs up 👍

Dave N

Brilliant hotel for the price. Rooms cleaned every day. Hotel spotlessly clean. Breakfast was very good. Great pool area. Reception very helpful, especially the night porter. Location excellent, only a few mins walk to old town and about 10-15 to New town

Jacqui Clegg

Came here for a short break with family on a bed & breakfast basis. We had a very pleasant stay! The hotel was decorated very tastefully and the rooms were very clean and comfortable. We also found all of the staff to be very courteous, welcoming and attentive. Although we only had the bed & breakfast package, we found that the drinks were very reasonably priced for a hotel (e.g. €1.50 for a glass of wine). There was also the option to upgrade to all inclusive at a very reasonable rate. If we were staying longer, we would have probably chosen to upgrade for a couple of days. The breakfast buffet had a great choice of hot and cold choices, including meats and cheeses. It was a nice relaxing atmosphere in the restaurant area and we were greeted very cheerfully by the staff there each morning! The hotel is located approximately a 10 minute walk from the Old Town and sea front; however, there are plenty of restaurants and shops just a couple of minutes walk from the hotel too. Its also a lovely walk through the Old Town and along the promenade up to the stunning viewing platform and then down towards the New Town where it is very lively with entertainment all day and night. There really is something for everyone here!

Eleonora Gudkova

We went there for our break in March. Half Board. The food I found was good. Very friendly and helpful staff. Small pool on rooftop and larger pool next door across a small road (shared with another hotel). I wouldn't recommend it for an all-inclusive or a hotel for kids. Overall it's a good hotel for a short break. Enjoyed staying at this hotel.

Lily Alice

Decent hotel. Manager Alfonso and the team have good energy. Hotel is abit smaller then in pictured so don’t be high expectational however the rooms are huge. Would have be 10/10 if they put fridges in the room but that’s me being picky. Drinks are strong, food is nice too. Come stay you’ll enjoy yourself.

Jan Harper

The hotel is very well decorated, very modern, as are the rooms The staff are VERY helpful and friendly, really lovely. I would say that the roof top pool is not heated and not very big or deep, barely waist deep but it is still nice. The roof top terrace is a real sun trap. Only issue is that our room's (and our friends room also) air conditioning did not blow out cold air so it has been quite warm in the room to sleep especially. This would be much more of an issue in the hotter sumner months. Over all very much worth the money! All-inclusive was excellent (although could maybe add a spiced rum to the list)

Stu Bowers

Stayed in October the staff were very accommodating nothing was to much trouble room was a good size modern and clean there was a good selection of food in the buffet and a chef cooking the meat fresh Location is perfect not to far from the main strip I can honestly say that my stay was incredibly pleasant, and I've already booked my next trip If you're looking for a combination of excellent hospitality modern comfort and a great location look no further. Highly recommended!

AH

A wonderful stay at RH Corona & still there. Beautiful sea view room with balcony & requested shower in the bathroom. Half board, so much choice for breakfast & evening meals & great service by the waiting staff. All food fresh & different every day. Evening entertainment if you wish to go down to the bar. Reception happy to call a cab if required. Great position for the Old Town, restaurants & bars. Can’t think of any faults at all

Goolie

Best located hotel in The municipality of Benidorm easily accesable for poniente beach or the old town and its on the rue jaime 1 a magnificent piece of infrastructure a road of much interest along its way and it leads to the tram station. Id reccommend a stay here.

Roy Fox

Quiet side of Benidorm near to harbour and old town. Absolutely brilliant hotel, staff fantastic,special mention to pool attendant he was brilliant 👏. Food excellent, rooms spotless. Thank you for a great holiday.

Susan Williams

lovely clean hotel food good entertainment good for older people not the young I'm 74 so had a great time in Benidorm xx

Ann Goodwin

What a lovely hotel, very clean In all areas. The surroundings are lovely. The waiters were very polite and jolly. We stayed in room 116 over looking the cemetry, but this didn't put us off. Would have been nicer if we got a bit of sun on the balcony though. We celebrated my husbands 70th and on the day we received a bottle of cava which was a nice gesture. We would definitely return to this hotel again.

Demey Julien

Since 10 years I’m coming to Jean Pierre, I always found what I was searching for while other haidresser’s didn’t propose sufficilently enough experience and being too expensive. He takes time to listen and has a great experience! Thanks Jean Pierre ! See you next year!

Inés Rodriguez

Too bad I live in France and can’t come here to get the plasma hair treatment more often! 😂 Jean Pierre is simply the best, I come here every time I am in Calpe and leave with silky smooth hair ☺️

Julia Gorton

I always get my haircut here. Never in Uk I wait until I’m out in Spain

Sabina Gibson

A true expert, very interesting and caring 😃

Amanda Gladwin

Love this place realy good cut at reasonable prices lovley people

N M

Location of hotel is great but if you're not out partying until 2-3am I would take earplugs! We were in room 303, looked right onto Waikiki Bar and it was NOISY! The shower also had a problem regulating temperature so be careful, when it's hot, it's scolding! Hotel itself is lovely, clean, and bar/restaurant staff very friendly, can't say same for guy on reception when we arrived, don't think he even spoke! We were half board and both breakfast and dinner were great, warm and plenty of choice.

Peter

Holiday 29th March 20225 Hotel very nice. We went all exclusive but we were asked to pay for a cider. We've not seen any snack between meals. We were in a room where the sun was most off the day so the room was like a oven, tried the air conditioning at 12.30 am but did not work, couldn't open doors as there was loads activity (not unexpected) as its is benidorm. Next morning informed the receptionist but told air-conditioning only available in summer . Asked to speak manager ,told couldn't as he's not in till Monday 31st. However easyJet was very good and got us moved to another room which was cool. BE CAREFUL ON AIR CONDITIONING.

Margaret Steele

Brilliant holiday, lovely clean rooms and cleaned/beds made every day, bar and restaurant staff were amazing even on the day the restaurant downstairs flooded they brought all the food up and everyone was seated and fed, fantastic location we had a room at the front of the hotel it was the perfect spot for us, a lot of varied food lots of different choices and AI was great, only negative we had was reception staff a smile wouldn't hurt them. We're already planning to book for next year Update we've already booked for next year

Thomas Herd

We visited the Riudor in August of this year. After previously staying at another hotel we thought we would try the Riudor for a change. The hotel is very clean and the rooms are lovely with a good balcony overlooking the Benidorm Strip. The room and maid service were always of a high standard. We booked half board, breakfast and evening meals. Breakfast is the normal food one would expect and there was always plenty but the choices for the evening meals we did not find up to normal standard. The hotel advertises as a 4 Star but the food in our previous location which was a 3 star was far better and more of a choice. As I stated this hotel is advertised as a 4 star hotel well perhaps their food choices should be upgraded to reflect this status. We actually ate out more often than planned due to this and we were not the only residents who felt this way. The pool area - well you need to be up for 7.30am and stand in a queue and await on the cleaners to finish the pool area before the Grand National starts and your mad run for a couple of sunbeds. Hotel is in a great location but we felt due to the poor or lack of meal options that this will be our first and last visit to this establishment. Jet2 also advertised the hotel as child free but on a number of occasions there was certainly younger children under 16/18 present - this might be a fault of Jet2 advertising this as an adult friendly hotel.

Janet Trowse

The rooms are nice. Very clean. Staff at the bar, room cleaners friendly the reception staff we found very offish. The food is nice. Lots of choice at breakfast and evening meal. The location is great if you don’t want to sleep until 3:30 as the hotel is sandwiched between very noisy bars, because of this we would not stay again.

Lisa Duggan

Had a great time at the pool party Raffa was very helpful made sure we had everything we needed. Good value for money, drinks were food was good. The place was clean and tidy great staff very friendly nothing was to much would definitely come here again

Jordanne Rhodes

Recently stayed at this hotel on a girls holiday staff were excellent and very helpful and welcoming and are always on hand if you have any issues or concerns. Food was brilliant can’t complain it was close to walk to the beach and bars which is always a bonus. Would definitely recommend this hotel and would definitely stay here again. Rooms were also brilliant.

JB11

I think 3 stars is fair – nothing more. It’s a hotel, about a 15-minute walk from the main strip. It's not exactly great, and you might find yourself questioning your life choices when you arrive. The rooms are outdated but clean (except when given your room key to find the bathroom looking like the attached - we were offered a drinks token of which we were only allowed a foul tasting beer) , and it does provide a bed…. I guess it depends on what you're there for; if you just need a place to sleep and plan to be out all day, it's fine for the price. But I definitely wouldn't plan on spending much time in the hotel itself and wouldn’t expect anything more than that .. a bed and a shower

Taiwo Karim

I would not recommend staying at this hotel. I recently stayed at this hotel and was told I had to pay a deposit, which I didn’t mind. I was told the deposit would remain in my bank and only be taken if the room had been damaged. I noticed they took the money straight away, this was the first lie!!. I checked out on the 3rd of March and was told the room was fine and I would be reimbursed my 100 euros. It’s now the 20th of March and still no sign of my deposit. I have even tried to contact the via email, which I got no reply. If u read the other negative reviews u will see they put the email you are supposedly supposed to contact. Do not stay at this hotel as I’m not the first and definitely won’t be the last to be conned out of 100 euros!!!!

Tyron McCarthy

Excellent venue for stag and hen parties. Really good vibe and everyone seemed to enjoy themselves. Short hill walk down to the beach and five mins from strip. I would definitely come again and thouroughly recommend. Don't let the star rating put you off, food was great and lots of it.

angel atochero

We have been in this hotel for a week, and I have to say that everything was very good, the location just a few minutes from the beach. The room they gave us had two large and comfortable beds. The buffet is very correct. And regarding the staff of 10, with special mention to Marivi at reception, Alexis in the dining room, and Camila who is a charming person who always exudes friendliness. If I return to Benidorm I will definitely repeat.

Jean

Ro Babalola

We had the best time at the hotel. So much to do. They have a children's area where you can leave your kids and get some time to yourself. All for free. Sandra from the children's area was amazing. I left my daughter with her and could get some time in the spa to myself. It was a real vacation in that I got to relax. I highly recommend this place. Sooo much food all through the day. We had the all inclusive plus package and we didn't stop eating. Points of improvement would be the bathroom and toilet seat had started peeling. They could use refreshing. That said, I'll very likely visit again.

Eva Psyllidou

We visited the hotel with my family and had a very nice experience. The food was delicious, with plenty of options for vegetarians like me. The waiters—especially those at Paraiso—were wonderful. The activities were also enjoyable, although for us, the beach and the waterslides were exactly what we wanted to do. I had read some reviews saying the hotel wasn’t clean, but in reality, the staff were constantly cleaning. Unfortunately, many guests—mostly British—were disrespectful and made a mess right after things were cleaned. They threw popcorn on the floor and didn’t bother to pick it up. Kids in the pool didn’t show much respect either, and no one apologized. I’m not Spanish, but I found the Spanish guests at the hotel to be polite and respectful. One suggestion I’d make is that the staff working at the pool should pay more attention and not be on their phones all the time. Thank you very much!

Rob Goddard

Amazing hotel, most of the staff are very friendly and go above and beyond to be helpful. The entertainment team were great especially the man doing the activities in the day time. The lady running the snack restaurant was very warm and welcoming, going out of her way to make a personal connection. The only downside to the hotel is that it is located at the top of a hill and the footpath is very slippery when wet.

Steve Bashford

Rooms clean as was the whole hotel. Been to many all inclusive hotels but the food here was excellent. The food was always hot and the choice was excellent, always something good to eat. Never a long wait at the bar and all of the staff were brilliant. I cannot fault this hotel. You might see on some reviews about the hill, but it's not as bad as it sounds. Will definitely be going back.

Cherise Crompton

Came here with a day pass as staying at another magic resort. Very good experience. Kids soft play area very good & Sandra was excellent with the children. The pool & slides were brilliant as well. Food 5☆

Beverley Oddy

Nice hotel, lovely staff. A bit far out so some people may struggle with distance to beach which is about 20 mins walk. The food is a bit the same every night though this is common in some all inclusive places. But good value and would recommend

Lee Driver

Just returned from a lovely 7 night stay and must say I was very impressed. The hotel was spotlessly clean , the staff were really friendly and we never went hungry .It's in a great location and only a short walk to town or a very convenient bus stop outside .We had the all inclusive package and had the option of 5 meals a day which we used often .It was still early in the season so swimming pool was freezing so our 7 year old didn't use the pool much .The kids club wasn't available as it was too early in season but evenings entertainment was good with various local entertainers from singers magicans dancers and of course quizs, how how ( bingo) and of course karaoke. Overall very impressed with this hotel and booked to come again in September.

Richard Crow

We recently stayed at Hotel Mediterraneo and had a mixed experience. On arrival, we were welcomed warmly by the reception staff, who added a thoughtful touch by taking a group photo and attaching it to our account for identification, a unique and convenient approach, especially for the all inclusive services. The all inclusive deal is decent, though there are areas for improvement, especially with the dining experience. The buffets are well suited for seafood lovers, with a variety of fish options available. However, after two nights, we found the menu became repetitive, and the dessert selection was unvaried. Additionally, the kids' menu was limited, cycling through hot dogs, burgers, crispy pancakes, and hash browns each day. Most restaurant staff were attentive and friendly, although a few seemed less engaged. Our room was spacious, with ample storage, but the floors could benefit from daily mopping. We noticed our feet quickly became dirty after a shower, indicating the floor needed a more thorough cleaning routine. Air conditioning is available in the room but we did at first miss the control. The pool area was spotless, which we appreciated, although the pool bar was closed during our off season stay, and snacks were only available in the restaurant. The snack options, however, were limited mainly burgers, hot dogs, salads, and a selection of cold meats. Unfortunately, the quality of the burgers was disappointing. On a positive note, the hotel is conveniently located about a 20-minute walk to the beach, with a pleasant path dotted with shops and bars along the way. Overall, Hotel Mediterraneo is a nice hotel with a lot of potential, but refining the food options and enhancing cleaning routines could elevate the guest experience. We travelled with Jet 2 who visited the hotel twice during our stay.

Kelly McLoughlin

Just came back from a 4 night stay here, we have absolutely loved it!! Everything was prefect. It is run on a card system they took a picture of me and my partner when we got there and put us both on both cards so we could go up and get us both a drink which was prefect. The room was just what you needed clean, big, comfy bed clean towels everyday, there isn't any AC but it was cooler when we went so that didn't effect us. The pool it was cold but it was fine for a quick dip to cool down. The food was amazing a different selection every day, we walked away full and happy. The only thing I would say is if your a dessert person it's not a great selection but there's always ice cream and yogurts then the last night a chocolate fountain - amazing. You are far enough away from the main strip to not hear any of the noise but close enough to walk about 15 to 20 minutes. The staff we lovely really pleasant and polite a really lovely stay. We would definitely go back and recommend to anyone wanting to go to benidorm. Lovely stay very happy

Hugo Andersons

I would like to THANK Josè Manuel, for all his help at reception n Staff for five star service.. this is our 5th stay here n will definitely be back again..looking forward to returning soon as possible. Great place to come with Family n friends…

tony montana

Amazing Hotel, everything works as it should in 4 star facility. The main Feature of this hotel is an indoor heated two floors swinging pool. It features Jacuzzis , mood light ,wild river ,fountains. It's connected with outdoor pool , if you brave enough to try it in winter time. Pool is opened from 10am to 8pm , and it's a must go. Water on lower level is even warmer :p. Rooms are regularly cleaned and nice , bathroom was great as well. Food as expected from 4star close to perfection. Selection of sea food , salads , main dishes and deserts should satisfy everyone. I could only imagine how great this place is during Sommer months ,when all features are available ( like top flor pool and bar). Standard evening entertainment for kids / adults , and if not satisfying for you , take a walk to center ( about 15-20min) ,to enjoy nightlife, casinos and bar's. Hotel personnel very professional, and hard working , thank you very much 🙏. Overall, it's a great hotel ,and we Did Enjoyed Our Christmas 🎄 up here , and hopefully we will be back here again in the future.

Inés Mota

Hotel is nice and the spa area is great with all-day access to jacuzzi, pool etc. However, it's not exactly a 'relaxing' stay because it's usually full of children being loud. I've only been on a weekend so I suppose it'll be different during the week. The food is free buffet and it's just there, displayed for everyone. I actually got ill last time I went, and I definitely saw some people coughing on top of the food... I don't think I'll come back tbh, it was cheap but not worth it for me.

Mike Siggs

This hotel is on the outskirts of the town, a 20min walk in. The hotel is a nice place to be. The surroundings are very well planted and green. The rooms are comfortable and well-appointed. The hotel offers a wide range of facilities to use, the main one being the pool. The staff are friendly and helpful. I'm sure we'll be coming here again.

Rosemarie Garvin

Lovely hotel, rooms were large and clean, beds were comfortable with nice pillows and bedding, terrace was large, lovely bathroom with hot walk in shower, beautiful pool area spotlessly clean, nice children's play area and shallow pool, inside heated pool, food was well cooked and good quality, staff were all pleasant.

dave barlow

Worst food i have ever had in 20 years of coming to benidorm. Didnt eat once in the hotel even thogh all inclusive. The hotel caters fir spanish only. Entertainment all spanish. Avoid this hotel. It is supposed to be 4 star superipr. I would say 1 star at the most for the food. This is the new years gala meal

Ansa Khan

The hotel is getting a single start because someone decided they were starting construction and refurbishment, during the Easter holidays, the one week that they have the most guests. I stayed in room 405. I woke up daily to the sounds of drilling and hammering, I suffer from migraines and it’s been torture. Imagine only having 1 week off from work, to sleep, rest and relax and paying a lot of money, only to have spent the last five days suffering from excruciating migraines because they decided to replace the windows during the school holidays. Not happy at all. Just to add they have been carrying out construction work for the last year consistently. Please read other reviews, where the same issue has been highlighted and nothing on the hotels owners part to avoid disturbing paying customers. Please do not bother replying to my review, with some unhelpful apology. I will not be recommending anyone to this hotel and won’t be staying here again.

farzad fazaeli

We stayed at this hotel for a special occasion, hoping for a comfortable and relaxing experience. Unfortunately, there were several issues that impacted our stay. 1. The sofa bed in our room was very uncomfortable, to the point that two of us had to sleep on the floor for several nights. 2. On our last day, we had a late-night flight and planned to rest in the morning. However, starting at 8 AM, there was loud construction right outside our room, including drilling, stone-cutting, and woodworking. The noise and dust made it difficult to rest before our journey. 3. We reported these issues to the hotel staff, but despite following up, we did not receive any resolution or response. While the location may be convenient, our experience was not as expected. We hope the management takes guest feedback seriously to improve future stays.

Elie King

Hotel Maya Alicante is located approximately a 15-minute walk from the beach and a 25-minute walk from the city centre. The breakfast is rich and varied, offering options for every guest. The rooms are clean and comfortable, and the hotel’s terrace provides a pleasant space for relaxation. The only minor drawback is the sound insulation in the rooms; depending on your neighbours, there may be occasional noise. However, this does not diminish the overall positive experience of staying at the hotel.

Maciej Samborski

The location is very good with convenient bus connection from Alicante airport, 15min walk to the beach and a great view of Santa Barbara Castle. The sleep quality is extraordinary with great spacious bed, great mattress and pillows. Rooms are freshly renovated including bathroom. Breakfasts are a bit dull but some vegetarian options can be found, Cava is available and the breakfast room is bright and sunny to start your day, also no waiting required. The only downside is the AC/ventillation issue in rooms: there is a lingering smell of cigarettes, bathrooms and other smells possibly from other rooms which means you need to open balcony door when you come back to your room, and when you wake up the smells are still there. Definitely requires attention from hotel managers.

Mike Rupp

Hotel is situated very conveniently near the castle, bus stop no2 and a tram line which gets you to Benidorm and the city. Rooms are clean and the staff is very friendly. In my eyes the hotel has deserved another star. We only had breakfast and I have to say that the cooked breakfast was awful. HOWEVER all other options were great. They even offered “breakfast Cava”. I can only recommend the hotel and would return anytime!! 👏👏👏👏

gill grant

Fab location. Could see the beach from our room. Room a bit small but adequate. Comfy beds. Central location near pubs and clubs but not noisy at night. Plenty of sun loungers round pool. Choice of food amazing. Even a great selection at lunch time. Staff were brilliant all over hotel.

Ethel Baker

Arrived 7/04/2025, food lovely, catering staff, cleaning staff, bar staff, absolutely great, early hours Thursday morning, man came into our room @2.28am, said it was his room, in fact he saw our things around the room, he started to close the door, I ran towards him told him to get out, he showed me on his phone, his room number which was in the annex, of the hotel, a staff member arrived to which she saw him on camera, she brought him to his room, I rang down, nothing can be done till 9,30 morning time, we asked to see manager, Miguel, friendly enough, offered two Drinks each, to which we refused, as it was total inconvenience, to our holiday, I suggested if we booked online about discount, that came back @10 pc, no not good enough, we where told our room had to be unlocked, no one asked this man why, he entered our room, no staff member asked if we where ok, it seemed to be our fault, by couple staff members, seems we made big deal out of a man entering our room, that we paid for, same day the locks where changed obviously, they got it wrong, with the door numbers, lovely hotel but it needs over haul, of proper management, that listens, to the customer, unfortunately we won't return,

Caroline Manley

Depends what you want from your location. But this hotel is located right at the top of the strip, so close by for a short walk home. The hotel was clean, although I only ate breakfast on the morning we left. There was lots of choice and food tasted good.

Eric DEBBIES

Recently had a weeks stay,Room 307 ,which faced the street,(which we requested)The hotel staff in all areas are very friendly, (and happy to help,)All areas of the hotel spotless, The food was exceptional,and hot.,with a great selection.The room had hairdryer,safe(free)fridge,TV,we had large twin beds,the rooms where cleaned everyday,plenty of towel changes(leave in the bath/shower if want new)No kettle,,Nice reading room.Good. entertainment in the hotel bar, and terrace bar,Great location ,could be a little noisy when Morgans Tavern was closing,if balcony window open,but couldn't hear when closed,,our choice to be at the front,thought would get more sun,so if your a light sleeper perhaps get pool view at the back.Yes I would stay again,,What I thought was good,was if your departing before restaurant is open,providing you let them know before 8pm the day before,you can go in restaurant 5am to 7.30am for continental breakfast . Cereals, toast,cheese ham,biscuits,juice,tea or coffee.The hotel is a short walk to the beach and market,near Western saloon ,well worth a stay here

Claire Auckland

This was mine and my partners second stay at this hotel but the first for 4 of our travelling party. I know that this hotel is of a high standard, especially the food and service. One of our party said it was the best buffet food and selection they had experienced in a hotel, and we all agreed. The rest of our party were equally impressed. I'd like to give special mention to Merchee from the restaurant, she is a credit to the hotel and extremely friendly. She even remembered us from our stay from November 2023. We were also impressed with the Gala Dinner provided on New Years eve, it was unexpected but most welcome. We weren't able to stay until midnight as we had arranged to meet friends at the beach, however the atmosphere, food and service from all the staff was excellent - thank you!!! We only had one slight reason to complain about the stay. One of our party's case was misplaced by the airline so we arrived at the hotel without it. On check in the receptionists were really helpful and offered to help us out if we needed them to. When we received message a day later that the case was located and we needed to call a number to arrange delivery, we had issues using our mobiles so asked at reception if they could help, either by calling for us to help with the language barrier, or if we could at least use a phone line. The receptionist was different to check in, her name was Ana and was quite unhelpful, even to the point that she was rude. In the end she tried to call once and said the line was engaged, and that was the end of her help. This was a disappointment because every other member of staff was amazing, helpful and friendly, it's just a shame we had to encounter this. Despite this one small reason to complain, we thoroughly enjoyed our stay at the Calypso, and I have no doubt that we will be back again in the future. I will definitely be recommending to family and friends as well.

Susan Lupton

The Rialto is a great hotel situated in a quiet spot but still close to the nightlife, shops and beach. The food is excellent with plenty of choice. As it's a smaller hotel, the dining room isn't too busy, so unlike the larger hotels, there's no big queues at meal times.The rooms are cleaned daily. I would recommend this hotel to anyone.

Paul k

We stayed here during 12/3/25 Room was OK,lisa on reception was very helpful. We watched Alan in cabaret room and was very good involving everyone to participate. Great fun!

Ste Bee

Hotel was lovely and the staff are a credit to Servigroup. Nothing was too much trouble. Lisa in guest services very helpful and knowledgeable. Carmen in the restaurant always pleasant and welcoming. There was always a good selection of food in the restaurant. The only gripe was the sunbed issue with people reserving sunbeds then disappearing for hours despite there being a 15 minute limit. However we would return to the Rialto. Overall a very quiet, friendly hotel.

Cathy Devlin

Lovely hotel, on the smallish side, quiet atmosphere which I liked anyway as everything seemed more personal, good food, good rooms, only issue was people can hear each other through the walls, common issue with hotels though. Also positioned up an incline

Geoff Carter

Very nice hotel, handy quiet location, great friendly staff. Food choice and quality excellent.

Frances Du-val

The service we received from all the staff was absolutely amazing, they were so friendly and helpful with any queries or questions. We had breakfast included and the options were, a full English breakfast options, cereals, pastries, fruits and yogurts. Complimentary tea, coffee, sugar and milk are only offered in your hotel room on the first day of arrival and not refilled so if you want a brew during your stay, you will need to buy these bits yourself (the room had a fridge). There is a path from the front of the hotel down to the beach front which takes about 10 minutes to walk

Joyce Dodd

Avoid, avoid, avoid. 10 day stay and lots of us ending up with sickness and diarrhea so had to report it to our tui rep. Pool only open 11-5 which is terrible for kids hols. Food not up to par. Under beds are full of fluff, plus sick up the wall beside coffee station. Buy you own coffee milk and sugar as your charged €3.50 per day for top up. Will not return

Karen Minto

We had a week last week what a fabulous time . We were on the 12 th floor we had no issues with lifts only when people were leaving but that's to be expected. I have read some reviews about the food been awful. We never had a problem with it . Lovely food plenty to choose from . Eggs in the morning cooked fresh. Cleaners so happy at there work very nice people. I can't understand bad reviews for this hotel five stars from the minto,s we will be back 👍

Claire Ģordon

Great hotel. Spotlessly clean, friendly helpful staff, food buffet is excellent, easy access to beach, bars, shops etc if you want them. Entertainment if you want it and a games room, would recommend. There are 5 lifts which at busy times you can wait a while. Very good for all ages and there is a games room with pool, table tennis and machines.

Castle Cars Tonbridge

Excellent value, clean and close to everything. We booked bed and breakfast but for €10 we could eat all we liked at the evening hot and cold buffet. Well presented freshly cooked or cold food and plenty of it

Jamie Knight

A very good hotel clean and tidy and all staff was friendly and helpful. The hotel is quite small compared with others in the area which give it a more friendly touch. The rooms was clean and met all expectations. The location is good aswell close to the entertainment but not too close to be disturbed by excess noise i would return to the hotel

Karen Stewart

Perfect location for the new towns bars and shops. Beautiful hotel with friendly staff Only had breakfast and that was hot and a big choice they even had British back bacon and fried eggs... bonus. . Rooms were clean and tidy and bed was made up everyday. Will I use this hotel group again ??? Most definetly. Looking for next one already

cheryl sinclair

I am a serví group member and this is the first time staying at Castilla (have stayed at the others in Benidorm) and we thought it was a lovely hotel, staff were excellent and very friendly and accommodating. We are definitely coming back. Location also very good. 5 stars to you all!

David Allen

I had a wonderful stay. I will return in the future. My only comment about the room is I think it needs a kettle and tea and coffee facilities. These are always found in UK hotels and it is great just to be able to make a drink when needed. Otherwise the room was perfect. Very clean and well maintained. It would also be nice to have coffee provided at dinner as it is at breakfast. Thank you for making my stay so enjoyable. I can't wait to come back and having stayed at a number of Benidorm Hotels this is by far my favourite.

Barry McGrath

First class service from Jackie and the team. Immaculate rooms, and very accessible with a scooter hire business directly across the street. I would have no hesitation in staying again at this beautiful nice quiet spot away from the main strip.

Daphne Stockdale

We stayed here for 4 nights, the rooms were poorly cleaned as we had to be moved to another room, I've blonde hair, and there was black hair over the floor and in the shower and there was stuff skit up the skirting board and wall. Our window was broken and wouldn't lock. Our balcony door was broken on our 3rd night we where able to lock it up until then it looked like someone had booted it from outside as you can climb easily from one side to the other and when requested for someone to come fix it, no one was sent so my husband took pictures and went do to reception and he was told they would have no one until morning to looked at it which wasn't acceptable we hadn't had our dinner and didn't feel comfortable leaving our room with the door broken, so we were giving a new room. The hotel also doesn't cater for English people for the time of year. Food was all Spanish. Our walls were paper thin, people in the room beside may aswell of been in our bed when being intimate as their bed was bouncing off our wall making our bed move to their motion at 3am. We did enjoyed our holiday benidorm is a very nice place and we would go again, but I wouldn't say this hotel is 4*

Nicole M

Cleanliness of hotel is 10/10, we stayed mid Sept and the pool was quite quiet with plenty of beds around it free. The hotel is good distance walk from the new town and strip but taxis are really reasonably priced however your within walking distance to loads of shops, restaurants and bars. Would recommend this hotel however was not too fussed on the food during buffet.

Lyndsey Hulm

Clean rooms, great choice of food, small pool area, reception / restaurant staff not overly friendly (bar staff were lovely), lots of Spanish guests. Would stay again

Anna Bielanska

I am staying in this hotel right now till saturday and I am so dissapointed. Worst hotel I ever stayed in :( It is definately not a 4* hotel…. Rooms basic… not even a tea or Coffee in the rooms… Food very dissapointing everyday same things No variety at all, No seasoned and same things every night like for kids at school…. My family are staying in hotel next door and they have a much better experience even thought its a 3* Cockroaches in the room when I arrived and in general not very clean… Wouldnt reccommwnd and wouldnt stay again for that Kind of money…

gfrbe

Great hotel . Clean rooms, friendly staff and atmosphere, and well located. Totally recommend this place.

james jukes

Entertainment was aimed at spanish guests. Room could do with a bit of an update, beds were uncomfortable but these were the only negatives

David Moore

Great value Hotel. Rooms clean , service very friendly and helpful. Location very good. Lots of choice on the breakfast buffet. Close to beach. Only a 20 minute bus (02/03) to Benidorm city centre. Seemed to be mostly Spanish Tourists staying here which is a good sign of a great hotel if the citizens of the country are staying. We unfortunately had a problem with anti social English "lads" in the room next to us. Getting drunk and being violently sick from 3am -7am (which we could hear through the walls). After 3 nights of this - We went down to reception asking for a room change - the reception understood and granted us one. Which was brilliant - the relief of getting a good night's sleep. Very understanding receptionist, we were very grateful. But it goes to show the personal touch the hotel has - other places might have just said tough luck. If you're wanting a clean , friendly , relatively cheap hotel. Id highly recommend here. Thanks to the hotel team

Irina Dorosh

We would like to thank all the Torre Dorada Team for such a welcoming and warm atmosphere. Me and my family came again this year and are satisfied with the service, room and many other things. The food is tasty, everything is on time, the staff is very welcoming and smiling. We felt like at home - and this is the best compliment we can give to the hotel. Warm greeting from Belarus and prosperity to all of you. See you again!

Estera Stegintka

We arrived in the evening, when we woke up in the morning we were shocked at the room we got, with a beautiful view of the sea and mountains, you could see the entire beach, wow 😮❤️ The hotel is on a hill, we had a room on the 4th floor, but it seemed like it was on the 9th. The hotel is perfectly situated, next to a beautiful wide beach, you can go down to the beach by stairs or a slightly steep sidewalk. For a hotel***, I highly recommend it, it is very clean, the rooms are well-kept for their age, and I will happily go back there. (There are no beach towels, but in stores they are €5, prices in the bar are very good)

becky louise

Seaview room was amazing for views but the railing didn't seem very sturdy. Breakfast was good but dinner could at least have a few more options for children. Shower in bathroom leaked quite a bit. Some of the staff were very friendly others not so much. Local information was very limited was given a map of area but only in Spanish.

David Sugarman

It's just average, not a 4 star experience. The room and the breakfast buffet were fine. Building work meant a trek outside the hotel to find the gym - half the equipment wouldn't work. Swimming pool couldn't be used without changing in the room - building work. Location good, just on the edge of the old town. Would not go again and probably avoid the hotel chain.

Jose Gunner

Pleasant stay, brilliant customer service and very nice room, Will stay again. Entertainment is in spanish but to be fair the location is right next to alot of bars where you can go out. This hotel is very chilled and relaxed, lovely swimming pool and bar tenders where the best hard working people and they make good cocktails.

Sarah Spiteri

We Stay in Benidorm every year and thought we would pay more and upgrade to the Benidorm Plaza this year. What a disappointment. Apart from the location which is great for ‘old town’ I can honestly say I should have saved the extra money. There really is no atmosphere or vibe at this hotel. Advertising as having 2 swimming pools but only have one (put a cover over it to make it indoor). They insist on wearing swim caps (who does that on holiday)? Food was bland but a varied selection but again they don’t start serving until 8pm. Reception staff abrupt and rude and to finish it off I plugged my phone into charge in reception before leaving and the plug socket fell out. I would not rate this hotel as 4 stars and think the hotel should look at what their customers would like and offer that little bit extra.

julie fuller

Rooms clean .lovely entrance Great staff in bar.. However.. this time of year... solarium closed. Hardly any sunshine reaches the sunbeds because of all the hotels surrounding. Rooms well looked after.. Food... plenty of it.. But I'm sorry to say..tasteless..very oily and luke warm.. Will I go back? No

Mitchell Glendenning

Room was spacious, clean and modern. Bathroom was big and clean but the shower tray could have been bigger because the shower soaked the floor every time. Balcony was a decent size but the tiles were all cracked and need some replacement and repairs. There's a hairdryer in the bathroom and a kettle, safe and fridge in the bedroom. Reception area is nice and modern, there's a little robot that will give you local information and it's fun to have a little chat with it. Reception staff are amazing, so helpful and friendly. Restaurant staff are great however there was one man who the management need to have a conversation with about personal hygiene because he smelt like a public toilet. The pool is nice and warm, it had the winter cover over it when we were there so it held the heat in very nicely. First time using the pool we were about to enter and a staff member from the bar came flying outside shouting at us like we had just punched his grandmother or something. He was shouting "HATS HATS WHERE ARE YOUR HATS. YOU MUST HAVE HATS" and he started aggressive tapping a sign on the door about wearing swimming caps in the pool. This rule didn't seem to apply to everyone though as there were people in there without them. You can buy them from reception for 3€ each which isn't too bad, they're stretchy fabric caps and not the horrible rubber ones. The food in the restaurant is not at all what you would expect from a 4 star hotel. The breakfast was very basic and just not great at all. We were half board so you can either choose to have lunch or dinner, we always went for dinner because we were out most of the day. The dinner was better than the breakfast but also it just wasn't what you'd expect from a 4 star hotel. There was very little choice and what was available was just a bit bland. We stayed at the primavera park hotel last year which is also 4 star and the food was so much better. The hotel is in a fantastic location, right on the edge of the old town, about a 5 minute walk from the beach and about 15 minutes from "the strip". I understand that the hotel has recently changed to the brand "Climia" and they are in a transition phase, there's still some old branding about the place, they're still doing renovations but this doesn't seem to be reflected in the price. Overall the hotel is decent and I'm sure once the renovations are finished it will be fantastic, but I wouldn't stay there again until it's all finished.

penny kirkland

I thought i had booked into Fawlty Towers!!! We were in the studio apartments around the corner and wow nothing like the photos...the room was like a prison cell with no balcony. Very dated room needs a complete refurb. Roadworks outside waking us up at 8.00 every morning. The stairs upto the apartment are lethal if you have any issues walking etc do not book. The food at the main hotel was absolutely laughable the breakfast was hotdog sausages, raw bacon, tomatoes and slimy mushrooms that was it - the other few plates were questionable and not even sure what they were. Basically i had toast and butter then evening meal i ended up with a cheese cob as everything was cold or inedible - out of our 5 day stay half board we had 2 breakfasts and one evening meal. Positives great area and i have never laughed so much at how bad things were ...lots of other hotels that are alot nicer nearby.

John Brent

Positives: Location is very good. Staff are friendly. Beds are comfortable. The balcony was nice on 501 It's fairly clean. Good shower pressure. Negatives: Room 208- A small window to a dark space, very claustrophobic. Very outdated. Lumpy pillow. Room 501: Air conditioning wouldn't work, sensor on the door was making it come on but flashed straight off. The whole hotel is outdated it was probably a good standard 20 years ago. The walls are paper thin you can hear every noise even running water. It's impossible to get a good sleep with noise from the corridor and the street. I wouldn't stay again. Very disappointed Vs the reviews I read. The rooms are basic no kettle, no fridge, no hairdryer.

Amy

Hotel was great for the price, everything me and my boyfriend needed. Perfectly situated between the old and new town and a 30 second walk to the beach. However I will say it is located in an extremely noisy location. This would’ve been a 3 star review if not for the customer service in which we felt very well looked after. We asked to move to a quieter side of the building and they were more than happy to oblige. Great customer service, good complimentary breakfast, ideal location

Bill Parish

If you stay hear don't book your stay with food included, spicy sausage and garlic mushrooms are not what I eat for breakfast. Rooms are clean,the hotel is opposite a school, a bottle bank at the side so it's very noisy we could even hear snoring from the next room

Vita Victoria

10 stars out of 5 to the personnel! They were all just too nice at the reception and in the restaurant. Location 20 m from the sea is great. The rooms are not too modern, but fine, and it was very clean. The only disadvantage was the noise from the street at night sometimes.

Cesar Correa

Well, it was probable unfortunately time. The hotel was running a big restoration while staying at. Some spaces were dirty, messy and uncomfortable, momentary. Pay attention to service, written or verbal communication is such a reflection of the corporate image, take care of your costumers. I would say it is great place, gorgeous decoration, massive event rooms and enjoyable outdoor facilities. Traditional and International food, fair price. The town is host of many events, so its beaches are amazing to hang out. Definitely, it must be a deal if you come to their water parks during summer.

Yvonne Walker

We have just left the hotel at lunchtime. Only booked Friday night for 2 nights so last minute. We have lived in Spain over 20 years and we love Benidorm. I have always wanted to stay at this hotel, as it was my Birthday on 23rd my Husband said book. We arrived , checked in. Booked room only as we like to keep our options open. Went down to see cafeteria, bar area and lounge area. The food looked dreadful the atmosphere even worse, we went into town. My Husband likes his T . V. And sport, and likes to relax in the room , there was list of T . V. Channels, looked in English section, about 10 Channels to choose from so plenty. After our trip out we went to room, hoping to watch a bit of T. V. with a night cap. The minibar was empty. Then we discovered none of the channels coincided with the list. English was in ltalian So we searched all of them might as well have been none. Anyway, in the morning, we thought we would make a coffee, there were 2 cups, each with 2 sachets of tea, 1 coffee, 1 sugar and no milk, it's outrageous really that this can happen. When we go away, we like to have a read and relax with a glass of wine in a nice comfortable chair. It's not possible at this hotel. As we are here permanently the weather is not important to us it was raining but didn't matter. Did not relax or enjoy the experience which is meant to be a top hotel, we wish we would have stayed home. Will never visit this hotel again and strongly recommend that the readers of this review don't do either. I cannot complete the up and coming questions because none of them are appropriate from our experience.

SB

Lots of noise by cleaning staff-otherwise a nice hotel and value for money. Definitely value for money. We paid around 113 a night for 2 people including breakfast and entrance into the theme parks. However, the cleaning staff were very noisy, with loud talking on the corridors both mornings we were there that started just before 7am. The cleaning staff were in the corridor all day so the noise was a constant during the day. There was a also a lot of furniture moving noises throughout the day. Apart from these negatives, the hotel was nice and fairly empty in May. There was lots of choice at breakfast however the hot food wasn't particularly warm.

Gulzat Kagazova

Awful, terrible in one Word! Staff very rude, location far from everything.also no sight when you get to the hotel and parking.

janet

We had most enjoyable staying for the last few days here, there are more than 600 ppl of us holding conference meeting here for 4 days 3 nights, it’s such a wonderful experience here with perfect views and amazing team, all the staffs are so patient and polite and the manager Nacho is very professional, well communicated and being very helpful all the time with us, We really appreciated it. Had wondering days here and will definitely come back again. Highly recommend

Ben Starkey

Location on beach front is amazing. Had a pool view room but I wouldn't bother as we ended up with a view of the kids pool. Pool areas are quite small. Roof top bar is nice with seats and lounge beds. Entertainment room is small with limited seating. Restaurant is big enough with themed food on each night.

Raja Muhammad Naveed Riaz

Excellent beach front location. Beautiful view of the seafront. Huge Variety of food in breakfast lunch and dinner but missing the flavour. The bartenders are extremely busy. The front office staff could be bit more welcoming. Lots of signs for Green Earth but taps were stiff so they gush out water like mad. Sofa bed had the cushions missing. Table lamp had a broken plug.

Nick Goosselink

The hotel Villa del Mar is an excellent hotel with a great concept for their guests! The all inclusive concept has many possibilities in drinks and food. Hygiene is very good! Everywhere where you look everytime there is someone cleaning something. The food in the restaurant is excellent! And is worth all the 4 stars! The manager Joaquin is a great, hard working and friendly man. The whole team is working good as well. Entertainment is also really good. Every night there is something else to do! The rooms are big, clean and lovely located of you are in the front. Then you have a view over the sea. At the other side you look at the swimming pool. We definitely recommend a stay in Villa del Mar 👍

Howard Harries

Rooms good do with a make over . As bathroom. Shower confusing . Very hot, hot . Water , no warning. Not enough seating in hotel to relax . Excellent service and friendly from staff. Good location . Should be Adults only hotel . When kids arrived on Hal term . They were doing Cart wheels etc in restaurant. Spilling self service ice cream everywhere. No control from parents. We will not be visiting again .

D Smith

It's a nice friendly hotel. It has inside & outside seating available. Positioned on the beach front, where sunbeds can be hired daily. The hotel accommodation is nice. The food choice in the buffet style dining hall is lovely. The food is sometimes themed with a mix of Spainish and English food and signage. For example, a Mediterraneans Seafood or Oriental menu, etc. Our hotel stay was all-inclusive.. the best part was the one hour private spa experience, which was incredible ( Beware, you must stay 7 nights or more to be able to do this). In addition we paid extra for a detox & relaxation massage. If you book room only etc. There are plenty of local bars and restaurants close by. The hotel has an unheated main swimming pool and an additional kids area with a mini swimming pool with a slide. I'm sure both are great fun in the hot summer, but they were not really used in 20°C & below in November 2024. There is a lovely rooftop bar and relaxation area on the ninth floor. Which still has a good vibe. The entertainment is why l gave it 4 stars instead of 5, as not the best, and there were no available soft furnishings except a couple in the reception area, only dining chairs/ bar stools across the hotel. There is not an indoor swimming pool, as the picture advertised is of the spa pool in the restricted spa area. Overall, it is a good hotel that was recommended to me.

Gill Bicknell

We have been several times to the Orange, march, September, November and never had the problem we have had this visit. It was very hot in the night and we were unable to turn the air con on. When we went down to tell reception we were told we couldn’t have the air con on and to open the door!!!!!! This isn’t possible due to the amount of noise coming from the street below that continues into the early hours of the morning. We were unable to sleep due to this situation. Other guests were actually sleeping on the balcony due to the situation!! As for entertainment, in the past we have enjoyed going down into the bar in the evening and have a drink and watch the entertainment, but this visit there wasn’t any, neither was there any in the afternoon ‘s which we really enjoyed on our last visit ( know it’s not every afternoon) I really think this should be pointed out when booking ( in your description) We have always enjoyed our stay, but we will think of staying somewhere else so we don’t have our holiday spoiled due to having very little sleep.

M D

Location is perfect and beside everything and walking distance to the beach. Pool side bar that serves all drinks aswell as cocktails. Pool entertainment, room was clean and tidy and big enough for three people. Found it a safe hotel as only residents received check in and out cards so nobody from outside could wander in.Staff are friendly. I'd go back again and recommend

Karen Thorpe

2nd time I’ve stayed here… will book into this hotel every time I come back,came as solo traveller the first time,felt great being on my own and very safe and great location to everything. The food is amazing,so much choice,the rooms,the staff and amenities were all that I was looking for… will be back soon

Mark Grierson

Easy check-in and out. Hotel spotless, room was perfect. Comfy bed and large shower. Plenty to choose from breakfast. Wouldn’t hesitate to come back. Thanks.

Brian Milner

The decision to switch off the AC during certain dates is the reason I & a lot of my friends & other holiday makers I have spoken to & stayed at the same time will not be booking to stay at the orange & the other Servigroup hotels in the future. The temperature in room was overwhelming & was advised by reception to open the balcony door which is ridiculous when the hotel is situated where it is. In short, I will book a different hotel when I return to Benidorm in the future. Just a small annoyance, having to pay for water with lunch & dinner & not allowing to take your own water into the restaurant. Otherwise the hotel was great!

Mark Courtney-Massey

Utter peace with the most outstanding views. Helpfully lovely staff. Hotel very clean and chic modern. The (suite/private pool) rooms offer the best view in Llavente. Simply stunning rooms. 105 right in the middle. Cleaner was friendly and cheerful. (Important as they look after your room). Lovely breakfast/dining room, both bright and airy. Comfortable bar area. The location is on the beach with the town and all it's amenities directly behind you. Classy Chic Comtemporary.

Oliver Brindley

This is amazing I’ve come from the UK with my Nana and it is amazing we are on the 12th floor with sea view and it is lovely we are right near all the shops. Food is amazing! There is a jacuzzi and about 1 pool and 3 “Pools” it is absolutely beautiful and I definitely recommend and it is quite flat and the fair all year round is right behind it.

Fay Moran

Couldn't have been in a better location right in the middle of old and new town and on the sea front. We had a side sea view room which was spacious and a good view of the sea. Staff were Friendly, food was good we only had breakfast but plenty of choice. Always managed to get sunbeds, pool mega cold but once in it's nice so don't let it put you off

Faye Lansdowne

My boyfriend and I stayed here for 9 days. Was meant to be 10 but missed our flight. Because of this our city room/ without a balcony was not available, so had to pay €145 to stay in a room on 1st floor overlooking the beach. Own private pool at end of terrace, (NO SAFETY BARRIER!) Henceforth my visually impaired boyfriend walked off straight into pool fully dressed. Once in our city view room on 8th floor, the noise from the streets below was very noisy day/night so didn't sleep well. The evening entertainment in hotel only fri & sat was poor. Food plenty of choice. Thought that you'll have water at meals free , but No, €2.60 for the glass bottle. Good points= clean every where throughout and reception staff were very understanding when explained why he needed one full outfit and trainers laundered. Within 30mins of checking in the first room. In all honesty I feel they don't consider those who are blind/visually impaired appropriately in this hotel.

Genna Copley

Myself and my husband have just returned from 4 nights here. Great Central location, walking distance to both the strip and the old town. We chose a Frontal sea View room. Which was on the 13th (top) floor. Fantastic sea views right along the beach. Hotel is spotless and the staff are very friendly and helpful. Rooms are cleaned & beds made up everday. Which is a fantastic bonus. We had the Bed and Breakfast option and found the food offerings great. With a wide selection. From hot & cold options. All buffet. The Hotel has a lovely pool and plenty of sun beds, towels are supplied. With a hot tub & a small shallow pool, for children. Overall a fantastic hotel in a great location. Can't recommend this hotel enough and will definitely be back. An amazing break.

Jacqueline Smith

Very happy with this lovely clean hotel / room our room is on the second floor overlooking the pool were very impressed with the breakfast as theres alot of choice its very well presented as we are bed /breakfast only this is are second visit and we will return

Debbie Johnson

First time at this hotel, will be back. Breakfast fab. Could do with improvement in the spa. Otherwise better than expected Thank you

Travis Bickle

Very friendly staff. Mainly Spanish hotel but as a English solo traveller I couldn’t find fault.. big praise for Sophie on reception who was friendly and helpful

Lindsey Howitt

Ok if you are not on floor 1. Prison style balcony doors to stop your room being robbed. Faced a wall and was woken up by cleaning staff squealing and laughing at silly times of the morning outside..... ask for pool side. Food Fantastic, entertainment very good, restaurant/bar/reception staff excellent

Keith Hirst

A very nice hotel...near all amenities on the strip..food was very good but Christmas day banquet was stunning

Reece Young

🌟 **5-Star Review** 🌟 We stayed here for 6 nights at this hotel, and I can't say enough good things! From the moment I arrived, the service was fabulous, and the staff were the friendliest I've ever encountered. This was my first time staying here, but it certainly won’t be my last—I will 100% come back! The location is perfect, making it easy to explore everything nearby. Honestly, I can’t fault anything about my stay. Highly recommend it to anyone looking for a great getaway!

Jonathan

Overall a great stay and excellent value for money. 5-10 mins walk to the lively area. Nice modern decor inside the main areas of the hotel. The room/suite could do with a freshen up but for the price we paid it was spacious and had a nice big balcony area aswell as a complimentary minibar for the select upgrade. The food was your normal all inclusive style but it was hot and there was something for everyone to enjoy. The pool snack bar was tasty for a quick bite to eat. The Select upgrade was brilliant and a must if not staying with children i think it cost us £50 each for 4 nights. Select had a private bar and terrace with branded spirits which you can pour your own drinks aswell as bottles of wine, beer etc... and soft drinks, bottled water and some snacks. A nice private seating area outside with balinese beds, loungers and rattan furniture to chill on. The ability to avoid queues at the lobby bar at night or the pool bar at day also made this area worth it. The outside communal terrace could perhaps do with a refurb as the outside stage area and tiles were showing their age. I did get told off by the pool police for vaping near the pool which i hold my hands up to however i saw no signage around the pool stating this wasn't allowed or i would of known to only do it on the upper terrace. So maybe more signage in future would help. My only other comment is maybe an air freshener in the select lounge, it didn't smell dirty or anything but it had a unique smell in that room. Overall great value for money though and we had no regrets staying here.

Jordan Khokhar

I just got back from a three-night stay at Sandos Suites. The hotel is very clean and has everything you need. It's the perfect base for a sunny break in Benidorm. It's extremely good value for money. Food is your standard All Inclusive food but plenty of it and it was hot. It's about 10-15 min walk to bars and pubs. Late checkout till 5pm was only 25 euros extra. Staff were lovely. We came for some cheap and cheerful fun and certainly got that. Only downside were: the walls are paperthin. We had the pleasure of a gentlemen coughing non stop. But earplugs sorted that!

Hemsworth

This is a modern hotel within a 15 minute walk of the beach. Because of its location it is quiet and peaceful, although as others have said the insulation in the walls does not prevent you hearing guests in adjoining rooms. The food was excellent in the restaurant and was consistently produced to a high standard. The bar food was poor but the snacks were a nice thought. Bar service was very, very inconsistent and the wait times could be excessive. Overall entertainment was very weak and sadly let's the hotel down. Very helpful and friendly reception team. We would use Sandos again but would try the second hotel in Benidorm for a change.

Sims S

In general the hotel is good, the service is very good, the staff is amazing. The food in the restaurant is well cooked, diverse, loads of choice. We've enjoyed the spa and I had a very good massage there. However, the fact that our time there was spoiled by the number of people that were drunk and loud at the restaurant, being sick at the table and disgusting, or making noises during the night, having a domestic disturbing our sleep, it almost made me regret that we went there. It's not so good that rude, heavy drinkers can drink all they are able to during an all-inclusive holiday.

Hiren Karia

I recently had the pleasure of staying at this fantastic hotel, and I cannot recommend it highly enough! From the moment I arrived, the service was impeccable. The staff greeted me with warm smiles and made me feel right at home. Their attentiveness and friendliness truly set the tone for an exceptional stay. As someone with coeliac disease, I often face challenges when it comes to dining out, but the hotel’s kitchen went above and beyond to cater to my dietary needs. They provided a wonderful selection of gluten-free and vegetarian options that were not only safe for me to enjoy but also absolutely delicious! The rooms were also amazing. They were spotlessly clean and neat, showcasing a modern aesthetic that made for a comfortable and inviting atmosphere. I appreciated the attention to detail, from the fresh linens to the well-appointed furnishings. One of my favorite features was the shower, the water pressure was excellent. And let’s not forget the spa! It was outstanding and offered great value for money. A great ambience with soft music and LED lightning makes it stand out. Overall, my stay at this hotel was nothing short of perfect.

Andy Ransom

Short break in February including Valentine's night and we were not disappointed. The special spread they put on was just incredible. Jacinta the restaurant manageress is an angel and helped me arrange a little surprise for my gf with very little notice. I can recommend this hotel as a wonderful experience with happy attentive staff who go the extra yard to make it so memorable.

Nicole Walker

The hotel is fantastic, great rooms, little small but don't spend that much time in the room anyway. All the staff were super friendly and helpful. My husband had left his phone in the taxi and the gentleman behind reception (jose?) Was extremely helpful and helped us retrieve the phone. The cleaning ladies did an excellent job too. The hotel is well maintained and looks almost new and the food, both breakfast and dinner) were delicious, there was lots of choice so catered for everyone, the last night we had pork ribs for dinner and they were honestly exceptional! Would definitely recommend this hotel and would absolutely stay here again.

Tracy Blood

The hotel is located well for everything. It’s immaculate clean and whilst the rooms are small they are modern. The service from the staff was excellent throughout our stay. Couple of improvements to make it 5 stars for us :- The ability to regulate the room temperature yourself as the rooms are very small and they get too warm There’s a glass window to the bathroom whilst it looks nice with fancy lighting, it’s impractical at night as when you put the bathroom light on to use the loo the entire room lights up and woke my partner. The food choices in the evening weren’t the best. All very beige, not very hot, and frozen vegetables. At least the salads were nice.

Andrew Kirk

Best hotel we have stayed in when visiting Benidorm many times. Rooms were clean & tidy with all amenities, reception staff go above & beyond to assist you in any way they can. Restaurant as nice decor & the food was amazing with a very varied choice every day. We will use this hotel everytime now going forward as it really is the best around with a great location. Highly recommended.

S S

I stayed at the innside twice in four weeks. I had arrived approx 13:30. Booked single room I was told by reception there were no single rooms available and was offered another room. Then to be told none of the other rooms were available. Only room available was upgrade in which I had to pay another €90. Travelling alone this is quite high charge and confused why there was no single rooms left yet I had booked this. To be offered no free or reduced cost for upgrade particularly since I stayed at Innside hotel only four weeks since is not acceptable. Lovely hotel but this time cleanliness was not to max spec as before. Food not has good. Breakfast has better selection than evening. Never commented before about hotel on my last stay has all was very good. So not happy about being charged €90for upgrade on a 3 night stay.

Joanne Hutchinson

What a fabulous hotel. Directly on the sea front. Immaculately clean throughout, rooms very comfortable slept very well. Great bathroom and shower. Breakfast had something for everyone well presented with plenty of choice. The staff were lovely, especially Carolina, who is an asset to the hotel. She was always smiling and very attentive.

Harold Middleton

Hotel very warm, to the point it’s too warm so you have your window open. AC doesn’t blow cold in the winter. Be aware smoking on the hotel balconies is allowed and the smoke will travel into your room if you’re close, which we are and it goes in our window. Our hotel room now reeks of weed and cigarettes. Won’t be back, thought this was a better hotel than in the strip but it’s not worth the extra. Avoid.

Ann Attwood

My husband , myself and our 2 friends stayed there for 5 nights on the 28.03.25 half board . We paid an extra 125.00 for a side sea view room and was very disappointed as as the room was very small . The food was appalling to the point 2 of us had soup and chips on a soup roll because there was nothing else to eat . Loads of veg to choose from but no choice of meats or fish. The bar was charging about €6 for a pint beer 560mls but all you got was 330mls. The reception staff we not friendly and tried to charge me for beers that someone ordered on my room number . I havd stayed in much nicer Hotels there, but i would not go back to this Hotel again and wouldnt advise anyone else to go there .Very very disappointed .

Diane Bartley

Last minute holiday , great location easy distance from old town . Lovely welcome .room not the biggest but serves well we upgraded to side sea view. No coffee tea facilities but you can request a kettle.breakfast varied wide choice and fresh. Plenty of room no waiting.

T Mac

Good location, five minute walk to beach Rooms are modern, with spacious balcony. Restaurant food is varied and of good quality. The staff are professional and helpful. Enjoyable stay

Gary Heath

First time at riviera here till tues away for my 60th wat can i say absolutely lovely hotel full board well worth it lovely food all the staff from reception to waiters cleaners so friendly and professional only been to benidorm twice now but now found this hotel will be back here again well done riviera for making it a great experience i even got a bottle of bubbly delivered to my room for my birthday lovely gesture thank you

Major's Mum

Had a fantastic time here for a 60th birthday..staff lovely immaculate hotel..thanks to Gabrielle the manageress..making this place just wonderful..we will be back next year ..thank you

Caroline Butcher

We only stopped for a drink but atmosphere was nice and the sun was shining and service was good x

Steven Rhodes

Brilliant terrace to watch sports. Absolute sun trap all day! Great drinks deals available

Shaun Walsh

Don Pancho Hotel is situated on a main street with shops and restaurants all around. It has a beautiful entrance to the main reception area where you are greeted by welcoming staff. There are 4 lifts to the 17 floors. The ground floor has a relaxing lounge area with comfy seats. There's a games area and other areas that we didn't get to see. The first floor was amazing walking out of the lift there is the restaurant to the right this serves breakfast, lunch and dinner all at 4 star quality. To the left there is a lounge bar that during the day offers a place to sit and relax and at night becomes the entertainment area offering up to three turns per night ranging from local singer to tribute acts. Going straight forward you have the pool area this has ample sun loungers and 2 pools small in size but ample enough for a dip. Our first trip here we had a superior room that had slippers and shower robes twin beds that push together to get a king size double very large screen tv and extra large balcony this was on the 9th floor. Our second trip was just as amazing a standard room identical in layout more basic with and smaller in size but still above standard all in all I would highly recommend a stay here. You can also hire a mobility scooter for over 55s and for a nominal fee of 2.50€ per night you can charge them up in a secure place using a key card entry and exit system would give them more stars definitely going again

Jules Latham

This hotel lived up to its very good reviews. Comfortable room, very clean and great views from the balcony. A good variety of food at breakfast and dinner. Drinks were top quality and reasonably priced.All staff, reception, restaurant, housekeeping, bar and security were professional, friendly and helpful. Location is good. Handy for the beachfront and the old town. Bus stops nearby. Will definitely go again.

Paul Beaumont

Without a doubt the best hotel I've stayed in whilst visiting Benidorm. Staff are all so friendly and accommodating. Great selection at breakfast and considering this is a 4 star hotel the bar prices are extremely reasonable. Stayed in a superior room on 17th floor with amazing views. We had an end room so enjoyed a view on 2 sides. Highly recommend anyone to stay here.

LESLEY Hall

Fantastic hotel. Good location . No noise from strip or any other bars. High standard of service but good prices for drinks. Breakfast ; lots of choice and a very well organised restaurant. Staff very attentive and friendly . Big thanks to Charlene for her quizzes and fab singing performance when asked to stand in. Lovely surroundings and clean well kept hotel. Definitely deserves all the praise it receives.

Liz Hook

Just come back from staying here with friends, was a lovely and clean hotel. The staff was very friendly and very helpful helping with a friend's birthday celebrations. Great location and comfortable rooms with lovely pool and sea views, nice selection of food in the restaurant including the pool side menu. Would definitely recommend staying here again.

Pamela Sinton

Lovely hotel, clean bright modern. Bedroom clean and comfortable with tea and coffee facilities. Bed comfortable and clean, bathroom has toiletries great shower and lots hot water. Dinning all meals were freshly cooked lots of choice and drinks very good choice and plenty for all. We used the indoor pool and sauna which was quiet, small cafe downstairs just off reception and it’s lovely with blankets on outside seats. Entertainment was great for us and we ventured out of hotel as well lots going on. Staff were brilliant very helpful and polite. Overall decided to come back in summer.

Maggie **

During my recent stay at the Belroy Hotel in Benidorm, I had the pleasure of experiencing their studio apartment, which exceeded my expectations in every aspect. The apartment was bright, clean, and spacious, offering a large balcony with sea views—perfect for enjoying a relaxing evening drink. The self-catering facilities were excellent, featuring a well-equipped kitchenette with a large fridge, kettle, and toaster, making it easy to prepare meals at our convenience. The beds were extremely comfortable, ensuring restful nights throughout our The staff at Belroy were friendly, courteous, and very efficient, making us feel welcome from the moment we arrived. Their attention to detail and commitment to guest satisfaction were evident throughout our stay.The hotel's location is fantastic, just a short walk from Levante Beach and conveniently situated between the old and new towns of Benidorm. This central position made it easy to explore the area and enjoy the local attractions. In summary, the Belroy Studio Apartment offers a perfect blend of comfort, convenience, and excellent service. I highly recommend it to anyone seeking a memorable stay in Benidorm Can also highly recommend The Kathmandu Restaurant just across the road.

Oliver Taylor

Passing through and stayed here as it had an indoor heated pool which was great for November. Not huge but lovely to relax for a few days. Hotel is positioned near restaurants and the beach however the car park is tricky to find, so do your research before. Room was OK but probably was the most disappointing thing. Could be renovated but overall was a great hotel and will stay again in the winter.

osilia

Everything was perfect. Excellent hotel, very comfortable, with very friendly staff, and spacious and comfortable rooms, in a very safe and quiet area. You can even park your car on the street for 10 euros. Special mention to the boss Kiko and Rouse.

Jo Swanton

Another fantastic stay, with secure parking, fabulous food and comfortable beds with great staff who make you feel welcomed and looked after. Love everything about this hotel, best location, best food and best rooms with hot showers and or baths.

Donna Hynes

Absolutely perfect. The rooms and service are exceptional. We booked this for our 30th wedding anniversary and was not disappointed. We had a bottle of bubbles waiting for us in our room, and lovely touch. All staff are friendly and welcoming and make you feel very comfortable. Food is tasty and varied. Drinks are very affordable. Maria the waitress was very friendly and helpful. Ana on reception was so helpful and goes out of her way to make you feel special. All staff members are lovely. We will definitely return and would recommend this hotel to friends and family. Can't wait to return and we haven't left yet. 100% perfect holiday for us looking to relax and enjoy the views. Thank you to everyone x

Ira Ghandchi

The H10 Hotel in Benidorm is a fantastic choice for anyone looking to enjoy a memorable stay on the beautiful Costa Blanca. This hotel offers a perfect blend of comfort, modern amenities, and excellent service. We often praised the spacious and well-appointed rooms, many of which come with stunning views of the Mediterranean Sea. One of the highlights of the H10 is its beautiful pool area, which is perfect for relaxing under the sun or enjoying a refreshing swim. The hotel also provides easy access to the beach, making it an ideal spot for sunbathers and water sports enthusiasts alike. Additionally, the staff at the H10, Christian and his wonderful team are known for their friendliness and professionalism, always ready to assist with any requests or recommendations to enhance your stay. Whether you’re traveling with family, friends, or as a couple, the H10 in Benidorm is sure to provide a delightful experience filled with relaxation and enjoyment. I highly recommend it for your next getaway!

John E

Our first visit to Benidorm with friends. The hotel is perfectly located opposite the beach. The welcome at check in was great and we were given a welcome glass of fizz. The reception area is large and it is a comfortable place to sit and relax with a drink. The rooms were first class, large and comfortable. The sea view balcony was a great place to sit with a drink. The roof top pool was a bit cold but still enjoyable. The restaurant food was excellent. A great choice each day. All of the staff were excellent. We loved our visit and have already booked again for next year.

Lisa Cooper

This must be one of the best hotels in Benidorm. Lovely spacious bedroom/bathroom. Comfortable & very clean. The pool area (on the 5th floor) is clean & has a bar/restaurant with plenty of sunbeds & seating. The views are great. The main restaurant is buffet style. The food is good, plentiful & tasty. The bar offers low key entertainment on some evenings. The drinks are reasonably priced. The location is brilliant. 5min walk to the old town and across the road from the beach. We would/will definitely stay again.

Wojciech G

A Heavenly Stay at H10 – Beyond Expectations! We travel a lot, but H10 has been, without a doubt, the best hotel we’ve ever stayed in. From the moment we arrived, the service was out of this world—truly on another level. The staff are simply amazing, making us feel welcome and taken care of at every turn. The selection of food and drinks was superb, offering something for every taste, and we thoroughly enjoyed every meal. Our room was fantastic—spotlessly clean, beautifully designed, and incredibly comfortable. And the location? A perfect 10/10! A special mention goes to the therapist at the spa— Nyka an absolute angel. I get massages almost every month, and I can confidently say she is the best massage therapist I have ever had. She worked on muscles I didn’t even know existed, leaving me in a state of pure relaxation. If you're considering a massage, I highly recommend booking a session with her. We will definitely be returning to H10. This place is simply exceptional!

Jan Trousdale

What a wonderful small hotel. The staff so friendly. The hygiene in restaurant excellent, ensuring every one used the hand gel before entering. Hot food changed on a regular basis. And the previous food discarded. The location was brilliant for us. Enjoyed the old town. Raymond you are a star. Entertainment manager. Next time will hire a buggy as my husband has limited walking capabilities. The only issue, I had was that blessed partition between the sink and the bed. It certainly needs to be made smaller. We will return

Allan Brooke

The hotel location is great, almost in the old town and only a short walk to the bars and restaurants. Our room was spacious and very clean. Although some people may have an issue with the glass screen between the bed and wash area, it is a minor issue considering the overall quality on offer. The food was varied and good quality and there was always an option to have a meat or fish dish cooked infront of you. We had an all inclusive package and the drinks were premium brands and generous measures. Finally a word about the staff who were very helpful and friendly

Barry Butler

Adults only hotel. All inclusive, food was very good and varied. Entertainment, usually 3 acts a night and pretty good. Staff helpful and friendly. Bedrooms large and comfortable with balcony. Only downside especially when dark is the full height glass panel between bed and sink. There is also a glass sliding door on the toilet cubicle. Reasonable amount of sunbeds around the pool plus a separate raised area around the corner. Easy walk into old town and 10 minutes walk to Levante beach. Would definitely stay here again.

Andrew Evers

Just arrived home after an 11 day holiday at Aqua Azul, had a brilliant time , just couldn't find fault with anything .Room 420 spotlessly clean ,entertainment every night , great quality and choice of food and genuine drinks . We were on all inclusive deal via Jet2. Thank you to all the staff for making our Wedding Anniversary and my Birthday so special.

Andrew Swift

Had Fabulous week stay at the Agua Azul Group of 5 - Hotel caters for all - Big Thankyou to all the staff for making our stay so enjoyable 😉 nothing is too much trouble! Ideally located or 5 minute walk into the old town & a steady 15-20 Walk to the strip! Did the obligatory walk up to the Cross ✝️ Really enjoyed our stay in Benidorm - until Next time adios amigos 🤗💙

Julie Maughan

Our 2nd stay at Port Benidorm & it was even better than the first. Nothing to fault at all & my family would say I’m very fussy. The reception staff were very welcoming, the room was immaculate & cleaned to a very high standard as was the rest of the hotel. The food was hot & plentiful with a great variety each day & the waiters were efficient & mostly very friendly. We had no problem with the lifts although I did walk down (not up!) 16 floors each day numerous times to work off the delicious puddings & custard! We loved the roof top bar & the views are amazing. The location for us is perfect, close to the beach, lovely to walk on the immaculate promenade & it was quiet & safe. Even though their was work being carried out on the new side to the hotel it didn’t bother us at all as we know that once it’s finished it will only enhance what is already a great hotel. 5* to all the staff, front of house & behind the scenes & we look forward to returning in the near future.

Lauren Laurence

Stayed for a long weekend on the 11th floor fabulous views lovely hotel pool area was delightful although works being carried out was bit noisy but the final result will be amazing. Food was nice only had breakfast more than enough choice, the location very good. Would definitely recommend and would choose to stay here again

john hilton

Stayed a week in February a lovely hotel ideal for all amenities. Lovely and clean and spacious had b/b with breakfast more than adequate with a great choice. Full English or continental which ever you prefer. Will be visiting again next year. The only downside was our room 1712 which was adjacent to building work going on at the hotel. Got us up each morning around 7am. I fully appreciate the with needs to be done but the rooms 1512 1612 1712 etc should be discounted. The lifts can be hard work especially at busy times. However I would recommend as the pool area and entertainment were great and as stated a great location.

Janet

Stayed at port Benidorm two weeks ago. We were amazed how beautiful this hotel was. Rooms were beautiful with good views of the beach. Staff at reception were very friendly and attentive. Very, very clean we had our room cleaned every day and they were very friendly. Although there was construction work going on we never heard it but some guests have complained which they had a right to ( I would have). I really enjoyed the food in the restaurant ( half board) plenty of choice . It would have been nice to have had a smile from the restaurant staff although they did clean your dirty plates promptly. We did go to the roof top terrace which was amazing and the staff were very friendly, accommodating, bought us heaters and blankets out. Shame about the weather but I’m guessing it would be fabulous on hot sunny days and evenings. Overall we had a fabulous stay and would definitely return. Thank you for making our holiday memorable.

Moira Scales

One week stay in Feb 2025. Hotel spotlessly clean, well maintained, staff welcoming and courteous. Requested a lower floor due to mobility issues at booking , receptionist accommodated our request after reminder on arrival. Our room was a twin room with balcony over looking the sea, spotless and maintained daily by friendly, non intrusive staff. The ensuite bathroom was glass fronted screen , no problem to us but any privacy issues it may be. Food choice at all meal times was plentiful and staff in the restaurant were very attentive. Lounge and bar staff were amazing speedy and courteous whilst maintaining a sense of humour during busy and show times. Lift service is good however at certain times may encounter a wait. Location very near seafront and promenade. Would definitely book again for nice relaxing stay.

Luke Pell

A great hotel, especially for the family. While dinner and snacks are served at great times, it would be nice to have a menu in advance as some of the items available are not to everyone’s taste. Rooms are clean and spacious with plenty of room for 4 adults. Evening entertainment is fantastic with plenty of variety. Tom from the entertainment staff is an absolutely fantastic host with a great personality. Karaoke is definitely one to try out! Thank you for a great holiday!

Phil Haslam

I really liked it at this hotel. I would definitely go again. It’s definitely aimed at the British being able to watch Premier League football was an added bonus especially in my room. The staff at the bar and reception were brilliant. You could have a cheeky laugh with them and the cleaner For my room on level nine was very polite too. The food was more than okay plenty for and was replaced quickly on every occasion some people will moan about the chips but that’s just typical British people with no variety the meat stews and curries was really tasty. All inclusive cocktails were bang on.

Tracey Sinclair

We had a club suite, very nice. Food, something to suit everyone, great selection of drinks. Service great. Lovely and clean everywhere. 10 mins walk to top of the strip and around 15 mins to the beach

andrew knaggs

A good hotel. The rooms were big and the ensuites were a good size too. The food was good and plenty of drinks to choose from. There are plenty of things for kids to do and live entertainment in the evening. The indoor pool is small but good enough for the kids. The outdoor pool is good but because of the hotel next door you will have to keep moving your sun bed to catch the sun. I would say the hotel is more for people who want a long weekend stay as it's a 15-minute walk to the nightlife.

Tabitha Taylor

In Benidorm. Spent a week here last week for a very special 50th birthday celebration with 15 family members. We were well looked after and the facilities and amenities were great. The hotel was situated close to many bars and restaurants as well as supermarkets. I generally don’t like all inclusive food wherever I go but the rest of the family enjoyed the food and drinks. Captain Morgan spiced, which I like, was not included in the all inclusive deal but saying that it was only 3€ a shot so not too bad. Hotel was clean and tastefully decorated. The beds were quite comfortable too. I will be going back one day soon.

Luanda Hoxha

This is our second time coming to magic Robin Hood and we would love to come back. The kids club is very popular and our 2 little ones under 4 also participate and enjoy it. It would be great if they could expand the (inside and outside area) as they were having over 35 children (now on Easter Holiday) and at some point the kids were bumping into each other. Also they had in one occasion a Halloween movie (children cartoon) but it didn’t really suit for the whole Easter theme they were doing so well. Apart from that staff are very caring and friendly. Children were engaged with different activities and choices (limited with what they had with the space and resources). Definitely recommend here!

Sofie Lou

First time staying here, it's great for myself and my 3 year old, especially the kids club - Maria Elena is amazing with rhe kids and they have lots of activities for the young ones. Rooms are spacious and cleaned very well each day. The food has a decent selection - I'm not a fussy eater. Basic chicken nuggets etc for my little one. I'd recommend staying here if you have a young family. ( stayed in April) weather is nice 23c, sunny but not too hot for kids. 40 mins private transfer from Alicante airport. 🇪🇸❤️🇬🇧

Jake Riches

Cabins were great! No TV signal hardly so bring something to watch on a night. Everything else was spot on the pools the slides mini golf the restaurants all fab!

Martin P

Firstly, we were there during the devastation of the Spanish floods and although the site escaped it we realised it must have been very difficult for the staff. A great please to stay for families, especially if your kids are primary school age and love being in the pool. As we went end-of season it wasn't too busy, I'm not sure our kids would have coped if it was rammed in August.Our accommodation was good, though the shower pressure wasn't great. The food was good, usual buffet affair, plenty of choice and our picky kids ate well enough. We would recommend!

Gregory Stambuk

For sure the worst resort we ever stayed. Really disappointed. When we arrived we had a problem with our booking all inclusive plus. The resort didn’t care or make any effort to resolve. We are the guests and we had to resolve the issue between hotel and easyJet. Staff are totally unprofessional and incapable to solve anything. Guy called Sergio, totally unprepared to solve anything. I tried in the evening and was a guy called Michael who is extremely rude and incapable to solve anything as well. Zero customer service!!!! I had to call to easyJet and solve everything and make payment again I chase my refund after due useless service by the staff. We had the room with jacuzzi with is really expensive and not worthy. Jacuzzi are half empty, water stays at 35 degrees only, water is never treated. After few days water was totally yellowed and smelled because there no filtration or water treatment there so they can save money! Rooms are cleaned after 2/3pm everyday, really late. Most the time we had to wait outside the room so they can clean because always they are late. Again, extremely poor customer service, they simply don’t care about the guests, only about the money!!! It’s “all inclusive” hahaha but obviously they charge for no sense stuff, like gloves for the ice skating, no helmet required only glove which they charge also! Tennis court you have to pay! Plastic cups also you have to put a deposit! Karting for kids also you have to pay! Game experience only 40 min a day, which is q joke. That things remains closed till 4:30pm with no reason! It’s a lot no sense rules made by another no brain person! All the alcohol are fake, there no tasty of alcohol at all, you can drink bottles and bottles and you will fill nothing because they are fake!! This is really disappointing and will reflect on hotel feedback as I said we have receipt from both, all inclusive plus and room upgraded and hotel simply saying doesn’t care and nothing can be done. Another issue we had when they had a Disney Show, in the end they said was allowed to take a picture with Mickey and Minnie. We join the queue few minutes they start and a crew member said we are not allowed anymore because we are late. Totally no sense, they don’t have any empathy for the kids also. We start a argument and they said they make the rules and that’s it, no pictures because we are late. I do not recommend this resort ever, so much no sense rules they invented for no reason. They will never help you when you need it. Hotel staff forgot they need tourist to pay they wages, with this kind of attitude and behaviour not gonna take long to this place be empty!! Another thing if you have babies and need a baby cot they charge €7 euros a day for that. This never was mentioned when we reserved. They always gonna try to rip you off!! Check in is 5pm, which is a joke! We arrived here around 12noon and waited almost 5 hours to get our room with two kids to get some rest after our flight at 6am. Funny enough the check out is 10am, so they need 7 hours to prepare rooms?!?! For our check out we need a buggy to help to take our luggage at reception around 7am, but according the receptionist this service only starts at 8:30am so nothing they can do and it’s our problem to carry 4 luggage’s with child and a baby. We not enjoy this holiday at all, I’ll do not gonna come back or recommend this place. Here never again.

Sandamali Medagedara

Here’s a polished review based on your experience: Our stay at this hotel had both positives and drawbacks. On arrival, we were welcomed with an alcoholic drink, but only two glasses, not served on a tray. As we don’t drink alcohol, we asked if there were any non-alcoholic alternatives like juice or soft drinks, but were told there were none. However, the next day, we noticed that new guests were given drinks served on a tray with nuts. While I don’t believe we were intentionally treated differently, this might have been due to inexperienced staff. Breakfast was lovely, and the hotel itself offers a beautiful view with well-maintained rooms. However, we had half board for three nights, and the à la carte menu remained the same throughout. By the second day, I found it difficult to select something new, especially as I don’t eat meat. There were very few options and no dedicated vegetarian dishes on the menu, which was disappointing. On a positive note, when I mentioned that we wouldn’t be dining at the hotel the next evening, they kindly offered us the option to dine at one of their other hotels for a buffet dinner, which was a thoughtful gesture. Overall, while the hotel has a lot going for it in terms of ambiance and views, the dining experience, especially for non-meat eaters, could be improved. Some better staff training and more inclusive menu options would make a big difference.

SCOTT K

My wife and I stayed for four nights, and it was a great experience. Splendid location with local bars about, but not too noisy. We moved rooms into a jnr suite (thank you VV), which was even more luxurious. Breakfast deal only for us, but the breakfasts were very good. We did order some room service pizza, which was also good. Well recommended.

Kerry Nicholson

We stayed at this 5-star hotel for two nights. The location is fabulous. The room was fabulous. The view from our floor to ceiling room window gave a panoramic vista of Benidorm towards Altea. The staff were professional but inaccurate at times. The first morning, I waited for more than half an hour for scrambled eggs. The second morning, I received both my cereal and poached eggs at the same time. Although we had notified the hotel in advance that my wife is a vegetarian and they confirmed it upon arrival. At the evening meal, there were no bespoke vegetarian items on the menu.

Christopher Percy

Fantastic weeks stay in October 2024. Great food and drink served by friendly and excellent staff. Superb location with great views from the balcony. Would suggest a blackout blind for window in bathroom for room 16. Rooms are kept spotless and the bubbles and chocolates were a nice touch on arrival. Would stay again.

Lorraine Baker

I stayed last Christmas/New Year and the best ever. Staff Wonderful & Helpful & made you feel special. All food excellent. The suite I had was fab. I really recommend this hotel, only wishing I was there now!!!