Benidorm Holidays

Drew Topping

The apartment was great. We had a 2 bedroom apartment. All the rooms were really nice with a great kitchen. The air is €10 per day, but it works well in all rooms. You also pay a few euros for the Internet, but it was a strong signal. My son said the pool was great, and the location is pretty quiet, but close enough to all the action. We went to the bar around the corner, Bar Titanic, every day for our breakfast. Great bar by the way. All in all great place.

Sarah Swallow

Apartments very clean and basic, nice size balcony and quiet pool to swim in. Only downside it cost €10 per day for air-conditioning, extra charges for WiFi use and sun loungers. Would recommend requesting a high floor apartment that way you can save on the air con by opening balcony doors and using the sea breeze instead. Basically you get what you pay for .

Chris Robinson

I read a few bad reviews on this place but I had no problems at all, the rooms were great service was great Sue and the other lady in reception were very helpful 😀 only downside as we have health issues was it was uphill but taxis were cheap enough. We would definitely stay here again . The view was amazing from the 25th floor

Susan Moreland

Just got back today from staying here .From getting there we had to pay 150 euros deposit 22 euros for the Internet that went off half way through my holiday 1.50 euro per day for sun lounger 10 euro per day for air con = 333.00 euro upon arrival.hot water went off two days in a row. electric kept going off I rang reception to be told to switch it off then BK on I did this didn't work then she told me to leave it off for abit and try again still didn't work they sent a electrician up to fix it .there was glass bottles getting thrown from the balcony police came and then to think it couldn't get any worse my daughter got blood on the bed sheets women's problems can't be helped and got charged 10 euro won't be back in a hurry only good thing about this hotel is the cleaners very friendly and made sure we had clean towels and toilet roll

Gary Lee

Love this place great location, reception 1st class, rooms are a bit small in the apartment

lesley france

Had b.b there but one of the staff especially the was ignorant stood 10 mins waiting to be served she looked at me twice but carried on talking to the engineer on call 🤙 But overall it was a nice place..Towels clean every day bedding clean we stayed for a week ..Little hilly going up to the Hotel near the Marina so you are in Between the New and Old Town 😁 Bus stop near the Yellow Sub Marine for drop off and pick up 5 mins away from Hotel 🏨..New Town is About 10 to 15 mins away .Hope you enjoy your stay there 👍👍👍👍

Sas Leaver

Perfect. Used by Spanish tourists too so you no its good !!! Perfect all town location. Highly recommended would come again if coming back to Benidorm ☺️💃🇪🇸

Harlene Evans

Wow what a little gem. This hotel is ideally located in the old town within walking distance of the beach and all amenities. Great Tapas Bar and Shopping is on your doorstep. The hotel was very clean and the food choice was amazing with complimentry wine. The staff were courteous and very friendly. Please note that this hotel is mainly occupied by Spanish (I prefer this) but there was no problem with communication. Booked again for later this year. Can't wait.

Maggie Smith

If staying in the Old Town this is just 2 streets up from Vincent's and a major supermarket - absolutely great for amenities. Refuel was just right at the bottom of the hill so again superb to what we wanted. Food though was extremely repetitive and the dining area was so so noisy with the local guests. If you want a good base but willing to eat out this is a great place to stay

Markie Irvine

Exterior room absolutely shambles no balcony no hangers and RUDE reception Staff.

Sharon Hedges

The room and balcony were spacious and clean. Plenty of cupboard space for clothing etc. Clean towels and beds made daily (over our 5 days stay) Beds were comfy. The hotel and pool area are very clean. Plenty of sun loungers, but you do have to be quick to get the ones near the parasols (this happens at most hotels!) We didn't find the walk up/down the hill a problem. Hot or cold choice for breakfast, with fresh fruit and a good selection of bread, cheese, hams, pastries etc. Good location for supermarkets, eateries and bars. On the whole I think we made the best choice when booking this hotel. The grounds are so much nicer than others that we walked past and the sun shines on the pool all afternoon. The lifts are a tad slow (the only negative thing). All staff were polite, friendly and helpful.

Sue Curzon

Stayed in the attached apartments, which were very basic & certainly not 4 star like the hotel is rated. There seemed to be a leaking pipe (water dripping from kitchen area ceiling) which was reported but nobody came to assess or deal with it. We paid for a panoramic view with a glass balcony & got a concrete balcony. The panoramic view was lovely, but could only be seen if we were standing. There was no control or action in respect of the poor behaviour of other residents, despite it being reported, which included throwing things off the balconies, spitting over the edges onto other balconies, smoking in areas they shouldn't be & very excessive noise. The small pool attached to the apartments was neglected somewhat. We were able to use the main hotel pool, but it would have been nice to be able to use ours. Communication was poor & some of the staff were quite rude. There was also a €200 deposit which wasn't included in the information. Definitely wouldn't stay there again.

natasha russell

Friendly front desk staff, reception and pool area clean. Rooms tiny air con doesn't work bathroom could use a deep clean. We did know before going it was a 20 mins walk to the main strip however it wasn't manageable the hill was to steep so had to rely on taxis. Not expensive though

theresa small

Beautiful hotel. Absolutely spotless, very obliging staff nothing a problem. Food was lovely. Hotel a bit out but free bus laid on to bring you up and down to beach. Downside it stopped at 8.30pm would still recommend a stay.

Antonia Hallal

Food - excellent range. Nice and tasty. Location - free bus regular to the beach/ centre. Brilliant service. Even so is about a ten minute walk if you miss it. So not bad. But is hilly. Staff - friendly and helpful. Entertainment- regular and decent. Rooms- nice size. Cleaners come daily but sometimes had to ask for floor to be swept. But they did if asked. Hotel says no big groups when the weekend come there were lots of groups. Stags/ hens. Due to there behaviour lilos were not allowed in pool ashame for the children there. As soon as weekday came these groups had gone home. Overall good value for money.

GERRY MORELAND

Stayed in this hotel for two weeks. The rooms were comfortable and clean. The cleaning staff were amazing. Reception and bar staff were very friendly and helpful. Breakfast was good with a wide selection. Great location for nearby entertainment. Would definitely stay here again.

Teresa Robinson

Found the reception staff very helpful, especially a young girl called Bea. Gave me advise with regards to places to eat. Also the bar staff and a waiter called Fran who spoke really good English very friendly. The breakfast and staff were good. Place was very clean and in an excellent location - near to all the bars and nightlife. The only downside was the Hotel was a little dated. Would definately return.

MARIA BEATRICE MUNTEANU

Our stay was great, check in was very quick and all the hotel staff friendly and helpful. Breakfast very good and varied to suit everyone. We had no problems with the cleanliness. The hotel has a very good location and is close to the beach. We will come back again for sure!

Blonde UK

Plus points: The location is spot on if you want to be close to the Benidorm nightlife as it's literally next door. The beach is a short walk away. Considering the proximity to the Benidorm strip, we couldn't hear any noise from our room (we were at the rear of the hotel). The pool area is nice. We didn't see any trouble or rowdiness at the hotel at all. If, like us, you just want a place to rest your head, that's close to the action, it's perfect. Clean and comfortable. The smell that is mentioned in other reviews comes from across the road and really isn't an issue once in the hotel. The room had a clean bathroom with a nice warm powerful shower and a hairdryer, and there were tea/coffee making facilities along with a fridge. Cons: The hotel is basic and tired. It could really do with a refurbishment. Most of the rooms don't have balconies, but we were lucky enough to get one of the few, but the air-conditioning units that sit outside the building drip water down to produce a constant puddle on the patio. I haven't got too many negatives about the hotel, but don't expect luxury, it's a tired, basic, no frills hotel in a great location. I can't comment on the breakfast buffet as we opted for room only. Would I stay there again? Yes, I think I would.

Xerxes Stallworthy

Brilliant staff, perfect location, great service. The pool area is a suntrap, and it also has a rooftop sun area. The bar is reasonably priced, and again staff are jovial and great. Can be a little noisy at night due to nearness to the beginning of the famous Benidorm Strip, but you're in Benners!

Stephen Webb

Not recommended. Service from reception staff very unprofessional and rude. Unclear how to navigate the hotel. Swimming pool hasn't been touched since the 80s. Changing facilities so inadequate. Bar staff ignorant as they talked to themselves while serving their customers. One to avoid.

Jill Gwilliam

I came with a group of 24. Hotel was great, although some rooms a bit on small side. Food was really good choice and for us it was great to have wine with our evening meal. Service also was very good. We loved the pools both inside and out along with Jacuzzi's. My only complaint is the fact that the sea had some type of fish that liked human flesh. The papers say that holidaymakers were warned, but this is not true. I am just starting 2 months of treatment on leg now that I am home in UK, following an attack in waist high water by some type of piranha according to the reports, off Benidorm's main beach. Taken by ambulance to hospital. 300 Euro up front. I really would have liked to have been warned of the risk. The papers say 15 cases a day on average are reported. Can you please address this issue.

John Dakin

Just stayed a week bed an breakfast on a golfing holiday. Nice hotel mainly based at older Spanish guests. Youngsters may find it one to avoid, having said that it is handily placed for the strip and dozens of good restaurants.

lorraine watson

Although facilities list Indictates a room with a bath is available and photographs show a bathroom with a bath...it hasn't any but doesn't inform you when you request one . We left after one night ..breakfast isn't great either if you don't go before 9am staff not very helpful and information isn't available in the room no contact to reception from the room via telephone ..maintenance very slow to respond to issues will not stay at this hotel again

Maria K

The hotel is in good location close to The Strip. It’s also a short walk of several minutes to go to the beach. There are restaurants and bars near the hotel. The rooms are average but clean. We had a balcony in our room. They have a parking building at the back of the hotel and it’s very secured. We booked a triple room (half board). Buffet breakfast is alright and inclusive of warm drinks and juices. However for dinner, drinks are not included, not even water. Drinks can be ordered from the waitress and paid at the cashier upon exit. They don’t offer the best buffet but it’s ok for the price that we paid. A big percentage of the hotel’s guests are retired seniors and there is an nightclub for them within the hotel. But of course anybody at any age is welcome there. The room rate is very affordable and would suit a traveler on a budget. This hotel has a swimming pool. The adjacent sister hotel has a nicer outdoor swimming pool and an indoor pool and guests have access to those facilities as well.

Sofia Martins

A great hotel close to the main street and only a short walk from the beach. Staff are extremely friendly (i.e. receptionists, cleaning ladies, canteen staff, etc) and resourceful. There is entertainment every evening, including parrot shows and live music. Music could not be heard from the room, which is great! Buffet was great, with a different world cuisine every day, but sometimes certain foods had a little extra salt. Still, food was exceptionally fresh and delicious! Room was cleaned and the towels changed every day. Exceptional work from the cleaning ladies who, if they saw you, would greet you very kindly. During the night, neighbouring clients had the AC on, which was loud and prevented sleep. AC in own room smelled strange. Lift was small, so waiting times could drag a little. But other than that, a great-value hotel in a great location!

Elizabeth Mcmanus

A great budget hotel .I recommend it. Great staff .very friendly reception. Especially Lillie .Cleaned continually. The lovely Andrea kept us entertained and there was a couple of good acts although it's such a short walk to the main area we often went out . Elandio looked after us in the bar and made great toasted sandwiches for snacks The food is good with different theme every night

Dereck Grimmer

we arrived on the 22 December 2024 and departed on the 26 December 2024. the reception staff were very welcoming and informative, telling all we needed to know for our stay. every where you looked in the hotel was spotless and there was not a speck of dust to see. Most of the staff took great pride in their work and did an exceptional job . The choice of food was varied but was always cold and tasteless, and not helped by stone cold plates, even with a microwave available it seemed impossible to heat the plates or food to a good temperature. and there was a place where they would cook chicken leg , pork fillet and other meats, then place it in a tray to take. the trouble with this was they would cook so much of it it would sit in the tray and become very tough and also cold. but as this was happening they would carry on cooking the meats even though what they had already cooked was going cold. i must admit the Christmas day meal was delicious, but there were to many new flavours which a lot of people wouldn`t eat and so a lot of it wasn`t eaten. i feel as a hotel you could get far better reviews if more care was taken over the food and dining area. thanks for a lovely stay. Dereck

weleri

I stayed at Gala Placidia for a couples holiday (1 week, all inclusive) The hotel was beautiful, staff were all very friendly and attentive. They had very nicely placed myself and my partner and our friends we had come with on the same floor and 1 door down the corridor from each other. Our room was really lovely and the cleaners ensured our room was cleaned everyday. There is always someone available at front desk 24/7. We had an issue where the power had cut out on our floor, within 10 mins the maintenance man had fixed it and everything was up and running again. The food was lovely and I tried foods I had never tried before. The only thing I would maybe say is there are only a couple of cocktails (I think 6) that are a part of the all inclusive package and you had to pay for any others, but it wasn't too much of a problem. The location of the hotel is perfect for me personally, it is out of the way enough that you don't get the noise from the strip and nightlife however, you are still close enough that it's only a 10 min walk from the beach and the strip. Already looking to come back again next year ⭐️⭐️⭐️⭐️⭐️

Sarah Moonie

I’m scared! I’ve not even got to the hotel yet and I’m scared. The reviews are not great! Staff being rude, unfriendly, unhelpful and the food being inedible… I’ve got a week all inclusive in front of me. Saved all year for this little week in the sun and it sounds like I should have saved my money and bought a lazyspa and sat out the back door!! Well it’s all to play for … watch this space for my actual review So far it’s not looking good!!

Haystack None

I feel that the hotel was a 3 and not 4 star hotel, therefore was disappointed by some aspects. The bed was very comfortable and I slept well, the facilities were poor- hairdryer basic, no tea or coffee facilities in the room, no water. The location was good, I liked the roof terrace bar and the staff were lovely. There was a lovely view from the roof terrace, sadly not from our bed room where we overlooked buildings in the middle, I wasn’t interested in sitting on the balcony overlooking this. We booked breakfast and evening meal- but I really wasn’t impressed with the food and chose to eat elsewhere, even for breakfast. I think this is a nice 3* hotel, but disappointing as a 4*.

Brian Cook

Second time we've been there. The first time we went, we had an ok room with a nice balcony. This time, the room wasn't too bad. Cleanliness was spot on. When you turned the shower on, it would spray everywhere, soaking the entire bathroom. Our room faced the back of the hotel so the only views we had were dirty buildings and cables running from building to building. We had breakfast the first day, which they charge at 7.50 euros. I went for the cooked breakfast. I did eat it, but I wasn't impressed.eggs over cooked and crispy around the edges. Bacon was more fat than meat. Mushrooms tasted like they had been cooked in salt. Our last experience there was good. But after this one I wouldn't go back there.

andy09UK

Centrally located hotel, close to the marina and Ponient beach. Super friendly staff, clean rooms, a nice dining room with a good choice of food. It's has a great bar, too.

Ben H

Nice hotel, friendly staff, clean rooms and well located in the heart of the old town… The only little thing was that in the morning I asked for an iron and ironing board.. Which you have to go down to reception to collect in your creased clothes 😅 pay €20 deposit for a leaking iron and they don’t have ironing boards which I thought was weird… Apart from that little niggle, everything was ok

gareth spillane

Nice hotel in a great location in the old town. Roof top pool area would be too small for the summer peak season but you've got a brilliant beach 2 minute walk from your front door.

xX_Recoil_Xx

Where do we start with this? Hotel needs knocking down and rebuilding. Maintenance of hotel is shocking. Lifts old. Place has a weird smell to it. Entertainment, Spanish only?? Staff knew basic things. Steep steps food was terrible. Couldn’t wait to go home!!

Luke Conway

Hey mate! 🙋‍♂️ Just wanted to drop you a note about our recent stay at this hotel... Honestly, from the minute we checked in, the staff couldn't have been more wonderful!💁‍♂️ They've been truly helpful - top to bottom. That lad, 'Danny boy' at the bar? He's a proper friendly bloke, outgoing too. Sort of fella you'd love to grab a pint with, you know? 🍻 There's also this small, bald chap in the dining room, another diamond! He's got the service down to a T.👌 Our first room though, mate, wasn't quite up to snuff. But guess what, they moved us the next day - no fuss at all! 🛏️ The food, I tell ya, is absolutely lovely. 😋 The entertainment, as you'd expect, let's it down somewhat. More for the older lot really, kind of like being at a funeral. 🎩 But hey, we've gone all inclusive, so all our meals, drinks, everything is sorted between 10 AM and 11 PM. 🍽️🥂 Bit of a heads up though, the hike to the hotel is a bit of a mission - loads of stairs. So you'd want to be prepared for that if you plan on staying here.🧗‍♂️ This hotel, if you asked me, is more of a 2 to 3-star affair but it's decent for what we paid - and would I stop over again? Absolutely, mate. The staff are a gem, the hotel is sparkling clean, and the room's cleaned daily. 🧹🛁 All the staff are real friendly and it's a place I'd readily recommend. 👍 Catch you later, mate! 🙋‍♂️ room 801 us super

Lauren Mcquaid

Where to start, just spent a week here n I’d never go back. All inclusive we were the food is nothing we were even able to eat. Entertainment was all Spanish. As we were a young couple in the hotel it was just full of older people and just filled with Spanish people witch made us stand out and any time we went down to look at the food to see if we could eat it we were just getting funny looks and being pointed at off the staff and guest. The pool wasn’t even open “due to a leek” the all inclusive drinks were shocking I couldn’t even stomach the vodka it’s made me sick. The hotels on a Steep hill where the bus drops you off at the bottom and have to walk up. Our room was at the very end of the corridor witch we were fine with until we got into the room and went out to the balcony to then realised that it’s that close to a walk way that someone could easily jump over it n get into our room. 0/10 would not recommend this to anyone.

Joanne Young

I loved the hotel. Didn't eat here but wanted to get out and about so it was just really to sleep and chill by the pool. The hotel is a little dated but was very clean and the reception staff were fantastic. It is on a hill but it's only £8 to get back from town. The pool is lovely and not over crowded with sunbeds which was good. I would stay here again if I could have a balcony as we did book one but was put on the ground floor with bars on the windows that's the only thing I didn't like.

Eurlove Gisbert

I had a good week, the food was delicious, the service was pleasant. The only thing I didn't like was that they told us we could visit the facilities of the Hotel Gran Bali since we were in the same group. But when we got there, the security guard told us he didn't know if someone from another hotel in the chain could come in, so he asked at reception. The manager who came out told us we couldn't go in because our hotel only had 3 stars, although as a personal favor he could let us in after the trip... Very kind!

Paul Gallagher

The food at the hotel was good. The hotel offered a wide variety of delicious options, catering to all tastes. Each meal was a delightful experience, thanks to the high quality and variety of the food. The staff at the Dynastic Hotel were fantastic. Their friendliness, attentiveness, and dedication to providing excellent service made our stay even more enjoyable. They went above and beyond to ensure we had everything we needed, creating a warm and welcoming atmosphere. The hotel's facilities were top-notch. I don't see why we should have to pay additional money to use the indoor pool this should be included or not be so expensive. The entertainment offered by the hotel was also good, with live music, engaging shows. While the rooms were comfortable and clean, a few minor updates could enhance the overall experience. However, this did not detract from our stay. The overall atmosphere and amenities made our visit truly memorable. In summary, the Dynastic Hotel in Benidorm is a good choice for anyone seeking a wonderful holiday experience.

Peter Saunders

A great location and a super stay at the dynastic. Our room was large and very clean, the bathroom was excellent too with nice big towels and a great hairdryer. The food was so good we did not need to eat out during our time here. The spa was a nice touch and added to our enjoyment staying here The staff in all departments were superb, the bar staff were always happy serve you and have a great selection of drinks on the all inclusive. Such good value , especially the food in the restaurant at breakfast, lunch and dinner.

Chris Pritchard

When all the hotels in benidorm got refurbished dynastic got left behind but hey don't let that put you off the location is fantastic the food is excellent theres something for everyone the staff are absolutely brilliant well most of them the girl with the long black hair on reception (didn't get her name) really nice and accommodating and very helpful the other one with the brown hair and ponytail very surly a absolute struggle to smile about and as helpful as kick in the dick. all round not a bad place to stay recommended cant complain for those who like to get out and about the No 10 bus altea stops over the road worth a trip €320 single for 2 and drops you right outside the hotel on the way back.I'll finish as I started excellent location and food

Anne Young

I was allocated a room in the main building which was OK but badly needed some maintenance. Food is buffet style which is not bad, you can always have something to eat. You do not get a kettle etc in your room, but ask at reception and they will give you one. The staff are generally very good. If you like to sunbathe you can only do it in the morning as the surrounding buildings block the sun in the afternoon, that really annoyed me 😪 Had to go to beach and pay for sunbeds😪😡

Tracy Oliver

Looks the part as you enter lobby area. However room shabby dark stains on walls in several places bathroom bin dirt and rusty toilet brush needs to go in bin. Strange smell/drains?beds undersheet filthy. Mattress had to be changed it was broken?Water on floor when you shower not sealed correctly. Air con vents dirty. Floors needed a proper clean. Pool in shade very small. Entertainment average. Food OK repeats every week. Good points shower powerful breakfast good Wednesday BBQ night was the best food. Great location. Not 4 star.

Susan Robinson

We would have given the incredible gala christmas meal a 5. If only the volume had been turned down. The female singers' volume was so ridiculously high that several people had to leave. Please please learn. people want to be able to converse when placed on large tables with strangers, which is excellent,.as well as enjoying the talented artists. Not distorted screeching.

Kev Shields

Positioned perfectly for the lively nightlife. The staff are excellent. The location is noisy into the early hours but you can't have one without the other. Food I found to be of very good quality. You'd have to go a long way to beat this hotel overall.

Nick Dale

I recently stayed at the Marina Hotel, which claims to be a 4-star establishment, but our experience was nothing short of a nightmare. From the moment we arrived, it was clear that this hotel does not value its guests. The staff treated us with utter contempt, behaving as though we were an inconvenience rather than paying customers. The most shocking part of our stay was when I was physically assaulted by a security guard simply for attempting to take purchased food up to our room. This kind of behaviour is absolutely unacceptable anywhere, let alone a 4-star hotel. As if that wasn't bad enough, if you decide to pop to the shop, be prepared to have your bags inspected upon your return. Any alcohol you purchase will be confiscated, so forget about enjoying a beer on your balcony. You can’t even take a proper-sized bottle of water to the pool—while they allow a small bottle, if you bring a 2-litre one to stay hydrated throughout the day, they’ll confiscate that too. To make matters worse, on the third day of our stay, I discovered a dirty pair of boxer shorts in the corner of the wardrobe. It was revolting and made us seriously question the cleanliness of the entire room. The constant restrictions make you feel more like you’re in a prison than on a relaxing holiday. The overall experience at the Marina Hotel was dreadful. The combination of poor service, outrageous rules, unsanitary conditions, and outright aggression from the staff made this the worst hotel stay we’ve ever had. If you value your comfort, safety, and freedom, do yourself a favour and avoid the Marina Hotel at all costs.

Shelley Osborne

I’ve came here for a girls holiday its our second time to Benidorm but our first time staying at the Marina. We love this hotel, the staff and location that much that we are coming back next year to this hotel. It’s very clean, the cleaners work very hard all day and night to keep it clean. The reception staff were all friendly and efficient. We arrived at 11am and our room was all ready for us to check in. A massive selection of foods for breakfast and evening meals I loved all the food and choice on offer. Poolside lovely and clean, it gets cleaned everyday. Rooms are a good size we had 3 girls in a room with 3 single beds and it was just right. The location is on the strip which we wanted so it is very noisy until 7am when the clubs shut. The DJ, dancers, and performers were all good and entertaining. It’s a real party pool vibe with mixed ages. Big shout out to Jhony Edison and Ozzy the poolside waiters, they are all so helpful, go above and beyond to accommodate you and make you feel welcome. The security team are friendly and sorted any trouble oit straight away. Would highly recommend this hotel for people that like to party and like a party music vibe

Zee Bre

Our room key stopped reading and we understand why now. One afternoon we were in bed, and the do not disturb sign was on the door. We heard a knock, didn’t answer (as we were in bed) and the door opened! A workman was there, surprised to see me, and then called his mate who took a couple of minutes to rock up, to fix a door that wasn’t broken. We won’t stay here again, clearly the privacy and security isn’t acknowledged here. Shame on you Marina. No wonder our key reader stops working if people are in and out of the room all day therefore affecting our key. Horrible experience.

Christopher White

Great hotel, staff were very friendly. Rooms were amazing, couldn't fault them to be honest. One of the days we had no electricity but one call to reception and the electric was back on within an hour or 2 Food was exquisite, wide selection of foods over the day, snacks were just as tasteful and full of choice Would stay there again

Katrina Simpson

Our 2nd visit and again we were not disappointed. The hotel was busier than I expected for the time of year. The rooms or should I say apartments are so spacious, I cannot fault them. There was always something tasty to eat as the selection was so varied. The hotel is over 14 years old only and that makes a huge difference for a peaceful holiday. The bar staff are great too. I would highly recommend and we will be back again soon.

S Parker

Came for a short break.. Hotel was lovely and clean. Food was always good. A very good variety every meal. Skybar was lovely. Had a LomiLomi massage which was fantastic! Didn't spend anytime round the pool due to it not being quite warm enough. Great location

Scott Whitaker

Came here for a weeks holiday all inclusive. The staff are great, the hotel is very clean the rooms are lovely. Food here is brilliant there is a good choice for everyone. The hotel is situated in a good place not too near the noisy parts of benidorm only about 5-10 minutes walk away from everything.

Phil Didcote

Absolutely love this Hotel. Staff are so friendly and make you feel welcome. Reception and bar staff. Our room was superb. We stayed in the smaller block which is the premium rooms. Very spacious. Has a Mini kitchen area. Lovely bathroom walk in shower. Large TV if you have time to watch TV, we didn’t but does have quite a few English channels. Beds comfy clean. Best part of it was the balcony area, so large with sun beds so we were able to sunbathe in privacy away from the pools. 3 x pools, plenty bars as well as help your self AI. All inclusive food was very good. I would say most of the food was good quality. Lots of choice. We enjoyed the fish dishes. Overall a fantastic stay special thanks to Georgi, Laura, Neomi, Romano, and James behind the main bar who keep smiling all night and made us so welcome despite ghe few idiots that let us Brits down. ❤️❤️❤️

Russell Haggata

A bar just sold the Benni strip. 2 for 1 from 13:00 - 14:00 Live music TV Open front to outside

Joanne Kay

Lovely hotel as expected. I can't fault it. It would have been nice for staff at the bar to tell us to reuse cups to get cheaper top ups by a euro each time. We saw signs on our last day but we know for next time. It would increase sales alot telling people this. A wider selection of food would be nicer at the pool bar. A special big thank you to Frankie, the entertainer in the pool area. Great with people, passionate in his work. He's the person who has the most regular contact with guests. Hotels need guys like him for good communication. Sad to hear he's leaving so all the best to him in his new journey from me (jolene)

Jim Mcferran

Good day time enterment here

Susie Leslie

Great atmosphere and happy hour lunch time drinks.

keith nicklin

Great place to visit

Beverley Knox

Just came back from this hotel, and after reading some of the reviews, I was a bit hesitant on the holiday. But it's really good for a 3 star. Rooms are basic but clean. Cleaned every day with fresh towels. Staff are very helpful. Food wasn't as bad as some of the reviews depending on what you like. The fresh fruit available was nice. The chef did his best to keep the food fresh, and if asked, he would accommodate where he could. The location is good as well. But you must go to the new burrito shop on Av.Del Mediterraneo the guy's in there are brilliant, friendly, and chatty and make you feel like a friend. The burritos are definitely tasty and made fresh.

Flavia Santoro

My review is mostly for the animation staff who did great for my 3 years son, especially Paula who went above and beyond to keep him entertained, allowing mum and dad some precious relaxing time by the pool. She really created a strong bond with our son. He will definitely miss her. Loved the food with plenty of choices to make happy all kind of dietary. The front of house lady at lunch was very kind by punctually pointing out the desserts suitable for my late pregnancy. Pool area is very nice, lot of space where you can relax. Only found the water too cold for this time of the year, so I avoided it. It would be good if sunbeds and other equipments could be modernised a little: everything look quite aged, including rooms very basic and ordinary. First impression of the place was not good because of the queue at the reception. The check in process felt like taking forever, making the experience a little stressful. This should definitely be reviewed by management.

Polly !

Atmosphere and the hotel itself was a bit dull and boring. We booked as B&B. You couldn't buy a snack from the hotel. The only way to buy a snack was to pay to go all inclusive! The breakfast wasn't great, female staff at the Reception desk were quite abrupt and need further training on their soft skills with it being the most important skill you use when you work with the public, especially at a reception desk in the hotel. It's called Customer Service. It was clean and fresh, the location is great. I probably wouldn't recommend.

anthony kendrick

The hotel is two minutes from the main strip where all the lively bars are. Two lively busy bars virtually next door and several eating places plus an indoor market next door. Surprisingly you couldn't here any outside noise in your room. We had a family room even though there was only 2 of us but we upgraded to one with a balcony. Both rooms were good. My wife accidentally left her air pods in the room but only realized a couple of days later. The staff were really helpful and despite our fears they managed to locate them after a few days. Always seemed plenty of room round the pool and plenty of sunbeds. We was half board. The evening meals were good with plenty of choice however the breakfast wasn't great maybe because we was always up close to closing which is why we had breakfast out most of the time. Overall a good place and would go back 👍

Helen Powell

Just back from a week's holiday. Check-in with David was great. We went with family and booked two rooms, unfortunately 1 room was on floor 3 and 1 room was on floor 8. 5 lifts, so it's not too bad. Rooms basic, but clean. There's a fridge in the room. Food is not too bad. Always had something to eat. The animation team, especially Miriam, was great. Having read previous reviews, I was a little concerned, but honestly, it is a great hotel. Would definitely return to this hotel.

Martin Barrington

I have just returned after spending Christmas at The Melia and it was absolutely perfect! I couldn't complain about anything. Staff were perfect, breakfast was great and in a perfect location, not far from the beach or the strip. The lady with curly hair on reception was so helpful. Anyone who complains about this hotel expect far too much! I was disappointed to leave, and I will definitely be returning

Sharon Black

First time I booked here was 15 years ago and found it lovely, booked again and was a bit concerned it still wasn't at the same 4 star standard but was pleasantly surprised. The only negative is the wine they serve is nasty, it is not like wine prices are not cheap enough. I can go to Lidl over the road and can get a nicer tasting wine. I know you can pay for a more expensive wine at the bar but just serve a better quality wine. All staff very attentive, rooms clean and pool area nice.

Elaine Clarke

Flies on food not covered up! Lift number 2 had fresh blood on its wall for 3 days until I told reception...so they're not being cleaned every day. Only 1 chair on the balcony...got another 3days later after complaining twice daily! Not enough cups at breakfast.. people walking round looking and staff not very interested. On the other hand... Reception staff were very helpful and polite. The main area of the hotel looks lovely with all the greenery. Lifts were all working as far as I know. Pool is large but area not big enough for all the sunbeds.

Gloria Gummerson

Went for a coffee after visiting the newly opened lidle shop. At first we were ignored, once we were served all was good and when asking for hot water ( for me to take medications) the var man was very obliging...would be interested in staying at some point in the future.

Lisa Marsden

We came for a friends birthday 11 ladies. The hotel was absolutely beautiful, clean, friendly staff, great terrace bar ! Pool is beautiful too and no problems with getting a sun bed. The area itself is great - far enough from the strip so not to hear the partying but close enough to walk or a short taxi ride to the night life! The night life is brilliant. Look, it’s not luxoury but it’s certainly not bad at all it’s so much fun ! We were so worried about pick pockets and mugging and dodgy people in the clubs but saw none of that. Honestly had the best time !!

George Robertson

First time in Sandos Monaco, will definitely be back. From arrival at reception to bar, restaurant or snacks the front of house is exceptional. In the background the maintenance and cleaning team work tirelessly to ensure you are looked after without any fuss. The whole team just do a fantastic job……. Thank you for a superb holiday, I really appreciate it!

Teresa Patricia

Fantastic hotel and staff. Good quality and good value. Rooms are spotless and also the common areas. The location is also very good. We will come back in January. We will try the Select all inclusive next time. Big thank you to all the staff. They are great people!!!

JEFFREY HUNTLEY

We have been coming to this hotel for a good many years and have to give My honest opinion as some of the the reviews are definitely made up the hotel is very clean the food is spot on always found something to eat I have .NEVER EVER seen any bugs there is definitely no disco blaring out music at 5 am as reported the staff are realy friendly we have never had s problem but if you do have one go and see Nicky or reception and they will do everything they can to sort it out as for the entertainment yes it's hotel entertainment but come on you're in Benidorm if you can't find entertainment here the you never will some people will always find something to complain about and some people get carried away and make things up but don't take my word for it just come and see for yourself we won't go anywhere else enjoy we do

pauline butler

Loved this hotel. Ticked every box bur above all, the staff were so friendly. From those in tbe bar and restaurant to reception and the lovely lady Natalie who cleaned our room. Everyone so nice!

Lynne Robinson

First time we've been to Benidorm. Had a lovely stay , Hotel was great , food was brilliant , loved local drinks , we don't mind them at all were not snobs , fab entertainment, clean comfortable room. Ideal location for all parts of Benidorm. Staff were excellent, friendly and helpful, enjoyed the entertainment on an evening,lots of laughs.

Jan Barningham

Smart, spotless and immaculate both internally and externally. Every member of staff was helpful, efficient and cheerful. Lovely room with housekeeping to match. Special mention to Dani, all the dining room staff and head chef Paco, the banquets at both Christmas Day and New Year's Eve were spectacular. The range of food on offer every day was wide and good. Would I stay there again, Absolutely yes.

Michael Maleedy

The hotel is just superb. We stayed all inclusive and couldn't believe the food choices. A hotel which serves hot food!!! Rooms clean large with nice pool view. One negative was that the snack bar played some awful music therefore we couldn't have our usual siesta as it went on until 6 even when there was no one left at poolside. Hotels club is one of the best in benidorm. Top entertainment 7 nights a week. Nice street level bar. Staff are wonderful. There's the good parts now the most horrible one. I have mobility issues and the lifts are a joke. They are pathetic. All guests complained about them and the way they are programmed. Please sort them out as they must be losing you business. Even younger fitter people were complaining about them. Don't let this continue to be the main talking point of an otherwise fantastic hotel.

Robert Paterson

Lovely hotel. Staff very friendly especially Dani in dining hall. Food was good although there was some repeats. Plenty there though. Prices for drinks were a bit bewildering as dining hall was cheapest then pool bar next then main bar dearest don't know what thats about. Lifts get a bit getting used to. Room ok but not enough drawer space, also bath towels were very thin not what you would expect from a 4 star plus hotel. Antonio in dining hall was brilliant. May go back.

Andy Mckelvey

I am not happy at all about my current stay in this hotel. Staying in Room 533 with a Pool View. Every single day from about 7:30 until late into the evening the staff decide to slam the fire exit door directly next to our room as hard as they physically can. When they are done slamming the doors, they continue to then shout as loud as possible down the hallway as if it’s some joke that a customer puts up a DO NOT DISTURB sign and is trying to sleep. Multiple occasions they have knocked the door and completely ignored the same DO NOT DISTURB sign. Getting a sunbed is near impossible on a daily basis unless you rush to the pool at 8:30 along with all the others that have to do the exact same. Couple were taking multiple beds and the staff did nothing to stop this at all. Food at the restaurant was hit and miss, and getting a table at Breakfast is a complete disaster. Tried to get late check out at a cost of €46 and was promised to come to reception the day before and they will sort it. Went to reception and they then said it’s not possible! So we have to wait from 1200 to 2100 in the hotel without a room! All in all if the hotel wasn’t clean, they would get a 1 star review!

Paul

Visited here on several occasions as we had family and friends staying, very nice place great staff and good service, will visit again, plus you don't get ripped off for snacks and drinks

Nicole Walker

The hotel is fantastic, great rooms, little small but don't spend that much time in the room anyway. All the staff were super friendly and helpful. My husband had left his phone in the taxi and the gentleman behind reception (jose?) Was extremely helpful and helped us retrieve the phone. The cleaning ladies did an excellent job too. The hotel is well maintained and looks almost new and the food, both breakfast and dinner) were delicious, there was lots of choice so catered for everyone, the last night we had pork ribs for dinner and they were honestly exceptional! Would definitely recommend this hotel and would absolutely stay here again.

Tracy Blood

The hotel is located well for everything. It’s immaculate clean and whilst the rooms are small they are modern. The service from the staff was excellent throughout our stay. Couple of improvements to make it 5 stars for us :- The ability to regulate the room temperature yourself as the rooms are very small and they get too warm There’s a glass window to the bathroom whilst it looks nice with fancy lighting, it’s impractical at night as when you put the bathroom light on to use the loo the entire room lights up and woke my partner. The food choices in the evening weren’t the best. All very beige, not very hot, and frozen vegetables. At least the salads were nice.

David Young

Hotel itself looks lovely and the rooms are cozy. Just be careful with the buffet food if you stay here. I only ate in the hotel and on day 2 I spent the remaining 4 of my 5 days in bed with it coming out of both ends, and a 150Euro doctor invoice to show for it. It started after I had raging heartburn after eating chicken nuggets which promptly lead to severe vomiting and a diagnosis from the doctor of Norovirus. I noticed the Chicken nuggets were a bit pink inside after eating 3 of them, a bit of a coincidence. This could have been a wonderful holiday, but the whole holiday was written off, thanks to their food. Never again.

Graham Robinson

We stayed at the Ambassador Playa II. Beautiful hotel. Room was a good size, modern and stylish with a balcony overlooking the pools, which we had to pay an extra 70Euros. Hotel food and service was excellent, having such a wide range of food. The only complaint was that there was no tea or coffee available for evening meals, that I was aware of. Hotel restaurant drinks with meal we had to pay for, quite cheap really. Hotel entertainment was excellent, especially at the Explorer's Club bar. There was a stage outside by the pools, different artists performed every night, so it was a good choice to have if you want to stay in hotel complex of a night. We were most impressed with The Hotel Ambassador's.

Mavis Healey

Just coming to the end of our holiday and would just like to say a massive thank you to everyone at this hotel. From the cleaners to the bar staff, and everyone in the restaurant not one could have done anymore. The bingo caller was brilliant, will definitely be coming back. Christmas day was one we will never forget.

Jess S

Amazing apartments Staff are excellent, They go above and beyond for you. So friendly and genuine. Made life long friends. Excellent location, rooms are spacious and perfect if sharing with someone. Views from high floors are great. Kitchen facilities are great for self catering, bathroom is nice, shower is lovely and hot! Very reasonable prices for drinks.

Paul Divers

Recently stayed here for 10 nights for a family holiday. Few points ill make. Staff are friendly The pool is small and shared between 2 large apartment blocks. I had 2 kids with us and you could hardly move in the pool due to large groups of adults in the pool. Everything is an extra if you want a sunbed its €1.50 per day there is no brollys for shade you have to try go under a tree but not allowed a bed on the grass. If you want air con it is €7.50 per day. If you use laundry its €10 for wash and dry. I only ever used the wash and was getting charged €5 but after third wash it went to €10 and was told you don't get a discount now. It is a €150 deposit as soon as you arrive and to get it back you need to have your room spotless and beds stripped. There is no maid service you have to go down for fresh towels every second day and fresh bedding every 4 days. The hotel is full of young groups every night you'd get woke up between 2-4 in morning with people coming back from the pubs and people in the apartments then security would shout if don't keep it down you won't get deposit back. I wouldn't class it as a family resort and neither did any locals you speak to. all you see is signs for sex clubs or exotic clubs and in shops its all rude lollys and magnets. Apartments where presentable enough but wasn't overly clean also only 2 hobs and microwave so limited what can make food wise. There is no restaurant or entertainment in the hotel and nothing near by for kids. Its not a resort i would go back to

Rose Hickey

Stayed here early October,appartment was ideal for 2 of us,spotless clean,sheets an towels can be replaced at reception,ideal location,near beach,bars restaurants.supermarket just around corner,and quite at night as not in middle of nightclubs.plan on going back next year.great value for money.

Jonathan Aiken

So I stayed here for 1 week and the rooms were brilliant size for 3 people. Good sized balcony and brilliant view of Benidorm’s finest buildings. Room was spotless when we walked in and a nice fresh smell when you walk in. Lovely new towels ready for you to use and the bathroom was a decent size brilliant shower space! Water heat was beyond exceptional!!! The pool area is great with a big pool and a kids pool right beside it, sun beds are available to be rented out for only €1.50. The reception has a bar offering a wide range of drinks including alcohol for the adults. I recommend this place for a holiday as it’s in the perfect spot with live entertainment down the street (Tommy’s Bar etc) and restaurants near by!!! ⭐️⭐️⭐️⭐️⭐️

Kevin Connolly

Appartments excellent how ever this must be the only place in Benidorm that charges you for air-conditioning which at 7.5euros a day is not cheap,also I've never ever been charged for using sun beds round the pool,it's just a rip off to get as much money the can on you.

Barbara Derek

We stayed here only for one night as we came only for the weekend. We had a lovely stay on the 29th floor, where the view was amazing!!! All the employees were nice, polite, friendly and helpful. We were even able to check in way before check in time. Our only issue was the shower as we had hot water for about 5 minutes then it turned to cold, otherwise everything was absolutely positive. We recommend this hotel and we will definitely return when we go back to Benidorm.

Ellie B

Only had one issue whilst staying here back in August and it was due to the door sticking when opening from the outside other than that the room was perfect and nicely renovated. We were completely aware that we were supposed to give €200 deposit which we payed by cash and upon checkout we waited 15 minutes and got it back. Check in process was easy we did arrive extremely early as our flight from Dublin arrived 9am they allowed us to leave our bags in a locker room until our room was ready, which it was early with no fee. I’d definitely return here as we found the pool area to not be rowdy more family oriented which was nice.

Arctic Dreams

The apartment was not very clean. The balcony floor had food residues the chairs inside were very dusty and the worst part was the bathroom bidet it was feces residues which is not acceptable! And twice I had to go to the lobby of the hotel which is not in the same building to ask for towels because there was only two small ones and blankets as there were only thin sheets. Would definitely not stay here again or recommend because of this. Sheets of the sofa bed were not clean.

Leah

Just left Pierre and Vacances Horizon after what can only be described as a stay from hell. We arrived at the hotel to be told our room was not ready and that we must pay a €200 deposit on top of what had already been paid. The €200 is refundable depending on whether you clean the apartment daily, including dishes and emptying rubbish bins. There are no cleaners, if you wish to have clean towels bring your own as they are reluctant to provide clean towels or bedding. There is a washing machine in the room however no washing products, you are expected to provide your own, as well as buying your own toilet roll if you run out of the two rolls that the hotel provide. As for the staff, I have never had a worse experience with such rude and ignorant customer service being given. They were unbothered when we were stuck in the lift on the 25th floor of Pierre Horizon and disinterested in any queries or concerns we had. The only staff member we can give any credit to is Monica on the reception of the sister hotel, our shower wasn’t working and she was incredibly helpful, however we were told a technician would be arriving to our room shortly to fix this issue, nobody came. We have many safety concerns regarding our room, including the glass on the balcony being extremely loose, shaking in the slightest bit of wind, balcony doors that do not lock, as well as the lifts that are blatantly well known for malfunctioning and having people stuck inside them multiple times a day. Air conditioning does not work, we have had to ask multiple other stayers in the hotel to help us get access to our room due to the faulty lock. There are no staff in this hotel, there is no reception, a number for reception in the sister hotel is not provided which, even if so, phones provided in the room do not work, as well as the number listen online for reception ‘not being connected to a line’. We expressed concern for the lack of staff present at the apartments and were told there is a security guard onsite at all times however, the only time he has been present is when he had to help us while stuck inside the lift. As an FYI, the wifi does not work if you are on the higher floors, so ensure that your mobile contract will not charge you for using a lot of roaming data if this is something that will affect you. The pool is also in the shade for a majority of hours in the day due to location of the hotel, which is at no fault of anyone but again, just an FYI for anyone looking to book here. For the money this company is asking people to pay for a stay in these apartments, I would wholeheartedly say do not pay it, do not stay here, there are definitely hundreds more of ‘cheaper’ hotels/apartments available to book in Benidorm where you will have a more enjoyable stay. We have debated going home early due to the circumstances of our apartment, it is terrible and the hotel staff are completely un phased with any concerns we have. I’m not one to leave reviews on hotels but if you book here, you have been warned, it is terrible. We would really appreciate a response from the hotel themselves regarding our feedback as during our stay, all of these concerns were quickly brought to their attention, they just did not care and were clearly not interested. We have been in contact with Jet2 and expressed the same to them, with hopes that some light will be shed.

Joe James

It is what it is. Cheap Benidorm accommodation. Don't expect the earth, but was fine for somewhere to sleep. Standing by the pool when someone threw a deck chair off their balcony, landing between a group of us (kids in the pool too) was a low. It exploded and fortunately no one got hurt.

Russell Haggata

A very basic apartment. You pay for what you get, it’s 20 -40 euro a night Clean and warm, we went in December Small bar down stairs, reasonably priced food and drinks available. Around 10 -15 min walk to beach/ main strip. Red lion 2 very near by. You need to leave a 50£ or 50 euro deposit in cash.

Boo Johnson

Was dreading coming a group of 10 lasses for my sisters hen after reading the reviews but we arrived at around 1030am lady on reception was lovely blonde hair (no uniform) was brilliant throughout our stay.. let us go straight in our rooms the rooms where basic just what you need plus didn't pay arm and leg somewhere to shower and sleep, don't recommend the food in hotel if you walk out of hotel and turn right some lovely places to eat at top of street, pool wasn't the best pool but we all enjoyed ourselves and had fun, wouldn't say it was a hotel for families with young kids not much for them to do all in all 3 of staff amazing reception and both lad and lass on bar would stay again 😀

Sandra McKay

We stayed in these apartments for 7 nights we knew they weren’t the best but we did expect cleanliness if nothing else. On arrival we had to pay €50 deposit and pay for a safe which was in the reception area. The room was very dated and there was rust in radiators, bath very stained. Toilet not cleaned properly. Kitchen only had one socket in it. Beds were ok but when I changed the sheets myself mattress colour was very grimy and obviously not removed after last guests. When I closed bedroom door there was a pair of glasses lying so cleaning not up to much We stayed for 7 days and no bed change of sheets… temperature was 30• some days and there was no air conditioning. I went to ask for clean towels and was told it only after 4 days and we were on our 5th. We did ask for toilet rolls a few times and received them no bother. The pool area was just ok and cracked tiles in a few places. The staff were very abrupt except for one receptionist who spoke English. I would not recommend these apartments as the definitely are not clean and lack of bed and towel change was a big deal for us esp in the warm weather.

bobank 1927

These apartments get a bad reputation from some, maybe their expectations are to high or what ever the reason may be. But these are cheap apartments, you aren't going to get the champagne treatment on a lemonade budget Now this is my 3rd stay here, reason being it's clean, basic and cheap. Your 10 mins from the strip and beach, 5 mins from indoor and outdoor market (on Wed and sun). Your located to a load of bars and restaurants right on your door step. The staff I have always found polite and helpful and always willing to help with what ever is needed. Yes it's dated and could do with an upgrade but again it's basic accommodation and affordable prices. Apartments consist of a living room with 2 sofa beds, bedroom with 2 single beds, a well stocked kitchen if you wish to cook etc, bathroom with a powerful shower and every room I've seen has a massive balcony. Has a big pool also has own bar and restaurant on site. WiFi is free in reception area but have to pay for it in your room also security deposit boxes are available at an extra charge If your looking for a cheap place to stay and not fussy as long as it's comfortable, clean bed and close to everything, my advice would be go here. It's no frills but there's a reason I keep coming back. Some tips for food and drinks aswel. My personal favourite for breakfast is Costa games 2 on bar on C. de Amsterdam, tartan bar is a 10 min walk for good Scottish breakfast, plenty of good choices for grills such as sizzler accross the road or country ribs located next to uncle peds. If your looking for home comforts food wise I'd suggest the Yorkshire pride brilliant food and portions, Sunday dinner and the Gammon out of this world, all you can eat Indian and Chinese just up the road to plus in the paddock cocktails are €3.50 all day every day. Plenty of cheap places to eat and drink aswel around hotel.

Janna Butler

Basic hotel, you get what you pay for, it's no Ritz but it was clean, some of the beds could definitely do with replacing but overall it suited us to have somewhere to sleep and shower

Fiona Kennedy

Clean, central comfortable. That's the only good thing I have to say about this hotel. Spent a week there and got very little sleep. Walls & ceilings are made of paper. I could actually hear the next room opening the zip on their suitcase. Breakfast was not good and they don't have a restaurant or serve food in the bar as per their website. Avoid avoid, avoid.

Luke Davies

It is true that the hotel was the most affordable option in Benidorm at the time of my reservation, and I was prepared for a less-than-ideal experience based on some of the reviews I had read. However, I was pleasantly surprised by the quality of my stay. While it is certainly not a five-star establishment, the staff were incredibly accommodating and friendly. They even allowed guests to leave their keys behind the desk when going out for drinks, which was a great way to ensure that keys were not lost. Although some reviews have mentioned the small size of the bathroom, I personally did not find this to be an issue. After all, who would want to take a long, steamy bath in the beautiful weather of Benidorm? Overall, I had a wonderful experience at this hotel and would definitely consider staying there again in the future.

Philip Docherty

Worst hotel I've ever stayed in was a side next to the hotel kids and adults chucking fire crackers down the side street playing music while 3 am. The room was so basic no safe in the room like going back in time 1 member of staff really grumpy didn't hardly talk. This was by far the worst holiday ever I have been on I've got 2 more days to go and can't wait to get back home

sylvia whitehouse

Good to sleep at and shower .....no amenities in the room I had ....no fridge ..no kettle....no iron . Apparently could rent a kettle but after asking the first 4 days got fed up with the "we'll try and find one" excuses.... You get what you pay for ...not the worst I've been in ...oh and noisy depending what neighbours you get

Luce Will

Lovely hotel, clean rooms, staff are welcoming and friendly, good selection of food at breakfast. 5 minutes walk to the beach. Lots of bars, shops and restaurants very close by. I'd definitely stay here again. Air con in the room was lovely.

Danielle Taylor

Stayed as a group of 6 for some upcoming birthday celebrations Apartment was great, plenty of space, 1 double bed, 2 single beds and sofa bed Air con is the living room and main bedroom En-suite and then extra bathroom - very helpful with 6 of us!! We did have a couple of time where we lost power, phoned the number on WhatsApp and instructions were given and we sorted within minutes. Sounds like it happens quite a lot when overloading the sockets with hair dryers and straighteners etc Room was very clean, no issues at all Pool was fantastic, €3 per day for a sunbed, pool was clean and well looked after by the staff, opened at 10am Location isn’t bad, it’s a bit far away from places like Cafe Benidorm which is our favourite place at nighttime and it’s a walk to the beach We have stayed in Gemelos 22 a few times before so we did know about the location

Amazing Match attacks

We go to are happy place 3 to 4 times a year.we wouldn't stay anywhere else because it's so perfect from the great girls in reception who will go above and beyond for you to Mohammad by the pool who only has your safety and interests to heart.no stags lovely people with a Ola or buenos dias wherever you're from. Great rooms great pool great place to stay.we love it

Ed

Great location for going out. Beach 10 minute walk. Bars and restaurants very close. Great pool and sunbathing areas. Sun loungers 3euros each. Don't be put off by the people waiting like dogs to get there sun bed spot. Plenty of areas to lie down. Standard rooms, clean and air conditioning. If you have a two bedroom apartment the smaller room doesn't have air conditioning. Asked for a fan at reception and was given one. Private apartment so no random people can gate crash. Very quiet at night so having a good night sleep isn't a problem. Because it's a residential building there allowed to keep pets, but not near the pool area. Would definitely stay again.

Sandy

Great location to the many bars and restaurants Benidorm has to offer. One bedroom apartment with a wardrobe with plenty of coat hangers. There is a safe in the wardrobe which is charged at 5€ for our stay- bathroom with shower over the bath- kitchen well equipped with pots & pans utensils, cups, glasses, plates and a microwave- fridge freezer also cooker. Lounge area with table and chairs to seat 4 people which also has a corner sofa and a TV. Balcony with chairs and table and clothes horse. A deposit is payable on your arrival which is returned when you leave apartment. Three large pool areas with plenty of places to catch the sun. Probably would not stay here again as Benidorm has hundreds of hotels to choose from.

Roberta Alcorn

Very enjoyable experience and great for the kids with 3 pools 1 kiddies one with play area and to other one being an adult one. You do have to pay for sunbeds every day. It is great as just outside are all shops to cate for everything you need ie: food clothing sweets and tobacco fizzy drink and alcohol. Great all round.

Victor

Great beach to chill but make sure to take your coral shoes with you.

Johan Bijlsma

. Could order a drink if you would like. Didn,'t use it so no info to share.

Debi Beardsell

Apartment was nice had dishwasher and washing machine as well as normal facilities no kettle tho but used saucepan. It was quite spacious with a nice view. A few nice restaurants nearby but supermarket up steep hill and no transport nearby. Not really anything to do in this area so had to get cabs to get out.

Martin Quinn

Great location, rooms a bit dated but really can't complain as we got a two bed apartment for €60 for a two night stay midweek. Noisy bar on the Wednesday night, but that's just because we've two young children now, would not be complaining ten years ago!

Peter McPherson

Great place to visit, lots of little bars and restaurants. Very lovely beach. Travelled here for a few hours while visiting Benidorm.

Peter Scargill

Bar lounge area comfortable and bar prices not bad.. But our room. It's cold and raining today and the air conditioning simply will not heat, the wall instructions bear no resemblance to the actual aircon panel.. And bathroom light switch has bits missing. I've seen comments about the gymn etc., all closed. Also someone said 54 Euros a night.. We paid 64 Euros a night inc. breakfast. Location of the hotel is GREAT. Bus or taxi to the Palace or the old town while hotel sees mountains to one side, the city to the other side.

Christine Lowndes

Christine L Birmingham, United Kingdom 3955 Amazing Hotel Review of La Estación Hotel I have just returned from spending 9 days at this lovely hotel. My room was amazing, being on the curve of the hotel it was very spacious with a big double bed which was extremely comfortable including the pillows. There was a large tv and a fridge which was a Godsend and held more than you would think. The bathroom was very big and the shower was powerful. There is a large mirror over the sink. There is also a large full length mirror next to the double wardrobe. In the room there was 8 big windows that slide open fully letting in lots of fresh air. My bedding and towels were changed regularly. The swimming pool is a real asset to the hotel. It is modern and clean as are the sun beds. I spent every afternoon there and it was so relaxing. The hotel smells lovely throughout and I noticed this as soon as I walked into the spacious and modern reception. All the staff are lovely. This hotel in my opinion is well worthy of its 4 stars. It may be back from the centre but I walked there and back every day. There is a bus you can get but I preferred to walk in the wonderful sunshine. There is a very nice supermarket Consum just a 10 minute walk away. It’s on 2 floors and has everything you need. Prices are really good too. Also on Wednesdays there is a big market by the tram stop which is about a 10/15 minute walk. I was travelling solo and really feel all the staff treated me with the utmost care and kindness and I can’t wait to go back. Show less Date of stay: September 2024 Trip type: Travelled solo

JK

it is just a nice hotel with a good price-quality ratio,there is nothing to complain about, it's what you get for 54 euros per night including breakfast! the bed was good, the breakfast was ok, and it was all nice and clean! perfect for a short stay

Jo Pugh

I was waiting outside for a bus at 02:30. Manuel came outside and said it was safer to wait in reception, where I also met lovely Jorge. They were so busy with drunk clients, but made me feel like a VIP! THANK YOU ❤️

Robin Lindell

Spacious rooms with great views. Lots of parking space nearby. On top of the intercity bus station.

Miss YoungLFA

We had another excellent stay. The staff go above and beyond to ensure everything runs smoothly. The restaurant had a good range of veggie/vegan food this time around and I was able to eat so many things. The food is great quality and cooked well. The staff in the restaurant are brilliant, and are so efficient and kept everything spotless, and were always polite, even when really busy. Reception staff were really helpful and rooms were spotless. I would recommend paying extra for a superior city view room so you get the sun for a lot of the day on the balcony. Will definitely stay again.

Shelley Clarke

Beautiful hotel, friendly staff, lovely breakfast. Bed so comfortable. Room clean and spacious. Had a wonderful stay. Thank you. For your help: Lifts awful! 5/6 at a time and so slow. Water in shower warm not hot.

lorna dick

Really nicely decorated large room. Location ideal and staff really friendly. I would have preferred to dry my hair and do make-up in the bedroom rather than the bathroom. Lighting at the long mirror was too dull. Would also have preferred more coat hangers. Not the best view looking out to a car park. With all that said, we would definitely stay here again.

Deborah Dudley

Loved everything about this hotel. The staff were very friendly and helpful. The breakfast had an excellent choice. The rooms were very clean and comfortable. The location was central for us never having been to Benidorm before. I would not hesitate to book here again

Lynne Bibby

Short break with friends to celebrate my sister’s birthday. We loved this hotel and will definitely stay again. Rooms are lovely- large, comfortable beds, nice bathroom with walk-in shower. I think a mirror on the wall where the table and chair is would be an improvement but it’s a minor observation. All the staff we encountered were friendly and professional. We only ate breakfast there but it was spot-on with a good selection or cooked or cold food options. Location was perfect for us - very close to the old town. About 3 minutes stroll to the beach. Loads of shops and restaurants very close. Can’t really praise it enough

Kev Wilding

We had a large studio room with a corner balcony. Nice and spacious, clean and decent views. Cleaners called every day. The pool was very small. Bar downstairs that also served food. Good location Yes, I'd stay here again.

Michele Watters

Just spent 4 days at Halley .rooms bright and spacious very clean. Cleaners in every day plenty of fresh towels. Everything thing you could need for self catering holiday.. didn't have any problems with noise late at night.loveley snack bar severing a good breakfast reasonably priced. Staff friendly and helpful.woulf definitely recommend

Kerrie

The only reason I gave less of a star for the room was the bed... double bed was two singles put together which is super frustrating as they are on wheels and keep moving when you turn over... other than that everything was great. The guys who work in the restaurant are absolutely fantastic...

Robert Johnson

The rooms were very nice and the location was very good. The staff on reception were ok but need to be more polite to the guests. Breakfast was very nice and we ended up just having it therexas we didn't feel that we needed to go anywhere else for it. The staff on the bar short changed us twice which was very annoying.

je55i 222

Fantastic stay, we were a group and had great fun in the day around the pool. Pool is a sun trap and we could always get a bed or didn't have to wait long if it was busy. V. reasonably priced drinks and food at the cafe. Rooms modern, spacious and very clean, lovely showers. Perfect location, near the beach, bars and shops

Yvonne Murphy

Absolutely love place to stay. Jordi is the friendliest host that you will ever meet. Very helpful and just so nice overall. The staff at the bar are really nice also and super friendly.

Sweenyt Todd

Good size apartment, air con, and a nice balcony. Close enough to all the bars and beach front. Also not far from old town tapas alley. It also had a washing machine which was a real bonus .

Ian Wilson

Another excellent stay at Amalia Apartments. Stayed for 2 weeks with my wife. Rooms still spotless and perfectly equipped. Staff super helpful as always. Will be back next year.

ian jamieson

What a great place well equipped for a self catering holiday or enough restaurants nearby if you want to eat out and geordie in the office is so helpful

Jennifer Clarke

Basic apartment with most things you would need and value for money. We were spoken to like naughty school children by the host when we arrived slightly late (due to flight delay). We had been up since 3.30 and were really tired and I had to walk away so that I didn't retaliate. Once he had aggressively told us off, he then tried to backtrack by being overly jokey and friendly. We didn't speak to him again during our stay . Everyone raves about the little bar/cafe next door, but it was fully enclosed in the evenings as it was cold and people were smoking in there so it smelled disgusting. I can only assume the great reviews are from smokers.

helen Hugo

I have just spent another week here for Christmas and again really good but in my last review in June I did suggest a hand rail on the stairs to reception unfortunately there still isn't one I'm not to bad because my partner helps me but other people haven't got anybody. It's not put me off I will return.

James W

Stayed here on a stag do with a group of 12 blokes. All in all, the hotel surpassed my expectations. We booked through a popular stag-do company in the UK and just accepted the first accommodation we were given due to lack of availability but was pleased with how it panned out. The hotel sits just on the outskirts of the new town and is fairly modern. The apartments were 1 bedroom with a lounge and a kitchenette. There’s two single beds in the bedroom and a double sofa bed in the lounge. Was plenty big enough for 4 guys that weren’t too bothered about sleeping given we were on a stag! Only issue with the room was that the latch mechanism on the balcony door didn’t really work properly so it was sort of ‘open’ for the duration of the stay. Also, there was a lot of sticky mess in some of the bedroom drawers which hadn’t been checked / cleaned properly so unfortunately one of my t-shirts got muck on it but oh well! The pool area was clean, plenty of sun beds, decent selection of beers at the bar. Only downside was the pool doesn’t open until about 10am - could have done with a dunk a little bit earlier to blow out the cobwebs from the night before but not a big issue. Staff on the whole were friendly and helpful, especially the bar staff during the day who were a good laugh. To summarise, the hotel was very good value, convenient and very accommodating of large groups!

fuertekim

Apartments are in a great location., have all the basics in the kitchen..very clean and beds are very comfortable. Hot tub and pool. Pool bar open all day. Reception staff are friendly and helpful.

LeeAnne Munro

The staff make this hotel! Overall great stay, the hotel is exceptionally clean outside beds/pool area is deep cleaned daily & quite peaceful (as peaceful as Beni gets). The housekeeping is every 2 days, something we never expected but for the 4 days we were there we had fresh towels. The balcony is huge and set in a decent location that you're not towered by other hotels. Downside is the air-con, when it worked it was barely noticeable. No issues with deposit either, that was transferred day of departure before landing back home. Overall if you want to be close to the strip, 5mins from the beach and don't mind the lack of air-con then you'll love it.

craig heaney

Decent hotel. Basic but clean and all you need. Bed. Towels. Shower. Toilet. Does what it says on the tin. Staff friendly.

Martin Covey

Nice hotel in a great location offering good food and service, my only disappointment was the lack of information regarding the construction behind the hotel with workmen starting at 07:30 and even now at 18:30 still working on site.

Paul Roberts-tune

On arrival, I found the sliding doors to the balcony had been broken for what looked like a break-in and wouldn't lock. I did get another room next door, but it was the same thing. After 4 rooms later, all with the same fault, I found myself in a dated room from the 80s, as was the other rooms I was temporarily in. The bathroom was also not that great, but all ementies worked. The door was rottered at the bottom from the shower, and the mattress hadn't been changed since the hotel opened as I sat through it. The over sheets are also dated with stains on. The hotel is located in a great place, being a 2-minute walk to the beach and 1 minute from McDonald's and Burger King and other local shops. The food was OK but nothing to write home about and wish I never paid full board for as I often found myself eating elsewhere. Some staff was OK, but one in particular was quite rude to a point of aggression. I think he was the manager . They do have a pool, but when the wheatear on the beach was too bad to go into the sea, I did put my hand into the pool to test it. I got such a fright as it was so cold it would have been impossible to get in. There is such an abundance of hotels here that they really do need to up their game.

Cathie

Coach dropped us at bottom of steep hill difficult to get up with walking stick and suitcase. very little English spoken and no English food to speak of. No special Xmas meal at all Spanish celebrate on Xmas eve .. even then nothing special. Will not be going back.

Shirley B

Nice quiet hotel rooms need updated food is OK not a lot off choice small selection great if you like Spanish dancing

Robert Green

The Mont Park Benidorm, well this a small hotel in Benidorm, just outside the noise and hustle and bustle of the strip which is an easy five minute stroll away. The beach you can get to in three minutes , Burger King and MC Donalds are next to the beach so you can sit in MC Donalds and have a bite to eat and a coffee or a beer and then go back to your spot on the beach, brilliant. The food in the hotel is just brilliant,lamb shanks,chicken brest, veal steaks and the best breakfast in any hotel we've stayed in. The bacon is a proper bacon and not the trend of these days to have a composited mess of fat and meat, its streaky but it's the real stuff. Sliced and boiled potatoes are the ones to go for at dinner time. The rooms are cleaned every day with clean towels, if there's one towel short just tell reception and there give you two. The reception staff have always been good to us so I can't say anything bad about them, I did see an English couple being rude to one of the receptionist, it was about nothing really, just a I want rant, very common these days,very embarrassing. Look, this a Spanish hotel with mainly Spanish people but you will be treated fairly as the Spanish. A great little hotel that's always a pleasure to stay in.

melanie booth

Excellent communication from booking process throughout stay. Very pleasant professional reception staff. Large clean apartments. Huge balcony with fabulous views of Levante beach/Benidorm. Good quality shower gel and shampoo provided along with handy kitchen essential pack. Bit of a climb to apartment block from beach but otherwise no negatives.

Megan James

very budget apartment. was fine for what we needed. we used it to sleep and shower, was out all day and night. not damage was caused and everything was left clean. deposit was paid on arrival and 3 weeks later we still havnt received our £200 deposit back. not easy to get in touch will wouldn't return again

Steveht

Perfect hotel for bachelor parties. The hotel says it's not allowed, but it's the only thing that's done there. The staff are friendly, I'd say too friendly. The cleaning lady, I think she wears a white top from Cuba. I've never seen this in other hotels. She asks us for cigarettes and money. She invites us to smoke in the stairwell when she sneaks into the apartment. The pool is great. The guy at the restaurant is very attentive. I personally will return because I like parties. There are no limits. For my part, we had fun.

Haley Butterworth

After reading reviews on these apartments, I was a bit sceptical and was not expecting much, but loved the apartment, clean and tidy and overall very happy with the room, the staff was very friendly and everything we asked for was given, no problems with getting the deposit back. All I want to say is don’t believe all you read on reviews, make your own mind up once you have been there, it’s not five star by any means but clean and tidy, and very happy with my stay there.i would highly recommend you pay your deposit in cash!!!

Courtney Thomson

Stayed here for three nights. I was dreading it after the poor reviews however, my stay wasn’t too bad. We arrived Friday afternoon and departed Monday morning. On arrival we went to check in, told to wait about an hour. We checked in fine. £200 deposit. Got to the room - few marks on the walls and a scuff on the tv unit. Apartment was fairly clean. No damp, all plug sockets worked, a couple of English tv channels and a huge balcony. Beds were comfy, shower head was powerful and could change the temp easily. I was on edge about touching anything as I didn’t want to lose the deposit (from previous reviews). The pool is freezing, sun loungers are limited but if you get there early enough you’re sorted for the day. We was chasing the sun round the pool as 13:00 hours it went behind the buildings and kept falling in the shade. I wouldn’t recommend children in this hotel. The bar is overpriced, the vending machines (when they work) are too. Hot drinks machine wasn’t working and they don’t serve them in the bar after 21:30. Reception staff was ok, helped with what we needed and called a taxi for us. The man with glasses behind the bar was a joker, funny however does come across hard faced. Was given two keys to the room. The ‘hill’ isn’t even a hill, it’s a slight incline and not bad at all. It’s a 10-15 min walk into the main parts of Benidorm. There’s a small shop near the hotel but is also limited and overpriced. Cost 23.50€ for two bottles of water, ice cream, small box of tea bags, small milk and a pack of crisps. You do have to strip the beds and make sure they’re put in the bath with the towels before checking out and empty the bins before checking out also- they will check. Can hear other people below and to the sides of you when they’re on the balcony. Wasn’t an all bad stay but I wouldn’t recommend. Unless you literally want somewhere to sleep and wash.

Tasha Tay

One thing I really dislike about this hotel is how the previous management took so many shortcuts with such a beautiful property. It’s absolutely grand, but you can clearly see and sense where the drive for profit started to overshadow quality. There are unfinished walls, cheap plastic chairs, and budget-looking blue bedding that detract from its charm. If the hotel were given the love and attention to detail it truly deserves, it could easily become one of the finest in Spain. I genuinely wish this for the hotel. While it is a great place to stay overall, the lack of attention to detail becomes apparent once you leave the lobby. The rooftop relies only on its views and even some rooms feel neglected. It’s shocking that a hotel of this caliber hasn’t invested in proper furniture or a full renovation. Instead, they focus on a few so-called "premium" rooms, which come at an extra cost but still feature cheap plastic balcony chairs and unfinished, chipped balcony concrete walls with no paint or care. On a positive note, the hotel has great potential, and everything else about it is promising. I just wish the management would invest & love their hotel as much as their guests do.

Rowena Lewis

Lovely hotel. Beautiful breakfast. Pool is clean, room is okay. Not the best but will still come back here. Room is big. Good service. Good value for what we paid for. About 20 minute walk to the beach. In a quiet place but loads of shops, restaurants, supermarkets nearby. Quite far to the main old town but we love walking so it's a good exercise for us.

Sammy Kelly

Lovely hotel, rooms well kept. However further up you go, more out dated rooms are. Floor 19 is more modern than floor 42, however the views outranked the modernity. Great service from the reception ladies Sophie and Patricia during the day. Not at night or in the morning - no friendly faces like theirs at reception. Poor service with regards to receiving picnics pre-ordered. I guess early morning -people are not friendly. The manager only gets in at 10am , poor sense of hospitality for a guest following the systems this very establishment put in place. Food in the restuarant is canteen style -good selection but look out for 🐛

Stefania L

Let's start at the very beginning. That was the worst check-in experience ever. I've been at a good few hotels and checking in was always quick and easy. At this hotel we were standing in the queue for ages even tho we only had 3 guests in front of us. No one's reservation seemed to be alright including ours. The receptionist grabbed my phone with my booking on display and took it with her to speak to her manager. She didn't come back for about 5-10 minutes. She's done it twice. At this point we had no clue what was going on yet because her communication skills is not up to a receptionist standards. She came back and finally told us our reservation is not in their system but according to her it wasn't a problem(???) She told us to come back in 10 minutes, the manager is trying to sort it. Her attitude was horrendous the whole time, she spoke to the other receptionist in Spanish about other guests she had to deal with previously. She was unfriendly, unapproachable and shouldn't work in hospitality at all. S. Gomez you're a disgrace. When they finally managed to solve the problem with the reservation we had to wait another hour for the room to be ready. We didn't have high expectations after all this but luckily that was the only drama during our stay. The room was a bit old fashioned but it was clean. The view from the balcony made up for it. The food was also nice and the staff was brilliant serving food on Christmas day. Location is good, there are bars and shops around and the beach is only a few minutes walk.

Aarush Buddaraju

The rooms were great and some were modern. Our lock broke and they gave us a premium suite which was amazing. The food was very nice but there was a lack of food from other countries; it was based mostly on seafood, which I didn't like. The service was good but they talked in Spanish and knew very little English. It is in a very good location, with a 5-10 minute walk to the pristine beach, and the views were very impressive.

Stephen Webb

Decent budget hotel. Very clean and tidy. Staff not very friendly unfortunately. Receptionists both have a competition to see who can be ruder to their customers. Swimming pool indoor needs complete refurbishment. Jacuzzi was freezing cold. Bar staff serve you eventually whilst talking loudly to their colleagues in Spanish showing little regard for you.

matt aitken

Unfortunately we had not booked a balcony room this time. The rooms are ok but we felt a bit enclosed. The food was really good. The bar was also very good. Nice staff. The location is brilliant for the beach and old town. Also not too far from the party strip.

Randi Kildedal

Situated very close to Playa Poniente, this hotel is a good choice. Reasonable prices, and an excellent view over the Mediterranian. The garden and the swimmingpool area is nice The rooms are ok, clean and tidy, but it was very easy to hear what your neighbour was doing! We could easily hear snoring and loud talk, but otherwise it was quiet at night. Good food, but the restaurant is very noisy when there are many people, because of the echo We would like to come back 😊

Kirk Greenslade

Spent a week Half Board here in Feb/Mar this year. Fantastic room on the 14th floor. Nice variation of food on offer. Amazing views and down the quieter end of Benidorm which we absolutely loved. Will definately return to this hotel.

Riccardo Grisanti

This hotel has absolutely exceeded my expectations in any way and for the reasons below: - The building is quite cozy inside and the reception is kind and helpful if you need anything. They have a very nice bar which is also the animation area. - Food is excellent. For breakfast, there are also several Spanish options like tortillas, chorizo and pan con tomate. Lunch was my favourite meal as it was mostly excellent Spanish food. - Drinks and cocktails are excellent and they use very quality alcool for it. The staff will practically prepare you any cocktails you ask for. - Animation is great, they propose everyday so many actitivites that are so much fun. - The hotel is just in front of the beach and you can just cross the street and you are on the beach where you can swim. - Swimming pool area is nice and cozy, with also a little bar. - Rooms are not too big but absolutely perfect, air condition was well working, the cleaning service was excellent. - It is outside the party area, so it is so quite and you hea rno bothering noise at night. If I really have to find some points for improvement I'd say: - Animation in the evening starts a bit late sometimes (22:30) but I guess this is normal in Spain. - On food, I would have put some more Spanish options for dinner and honestly I did not like too much the desserts. I would also serve Spanish jamon more often. - It is not possible to block the loungers by the pool for a long time and once the lifeguard assumed we had blocked them for too long ans she just took away our staff and put them in a corner (despite the fact that there were free loungers). This was a bit invasive and we did not appreciate it. - The waiting time for the lift was sometimes excessive but of course this is not the hotel's fault. For the rest honestly, it was amazing and I don't exclude one day I will come back! thank you for everything!!

Emma Sharman

Friendly, helpful staff in bar and reception, not so much the restaurant. Rooms are average, comfortable beds. A bit dated but clean. I had a room with a bath/shower however, rooms with a shower only, the bathrooms were much better. Rooms quite dark. Went in October where sun is lower than earlier in the year so the pool was only in the sun part of the day and had to move around the pool where the sun went. The hotel has high buildings around it which blocks the sun but this is due to the time of year I believe. We went full board, no drink included at lunch and dinner time but juice, coffee, water and tea provided at breakfast. Food was average, good selection. Cooked English breakfast provided daily in buffet style, along with continental. No smoking allowed around pool and certain parts outside. There is a designated smoking area which I thought was good.

Olivia Duke

Really really lovely hotel! All staff was great and friendly! Perfect location close enough to walk to places but far enough to go bed at night. Room was perfect. Was a perfect birthday holiday from my boyfriend and would love to go here again. Thank you to the hotel for nice welcome and for the birthday drink sent to are room! 🥰

Jacqueline G

Lovely hotel. Food selection was fantastic! Never really saw the entertainment team (except in the restaurant). Maybe a little further away from the "busy area" but we were fine with this. The area felt quaint and authentic.

KierisPaul Wright

We loved this hotel, i thought the food was good, and despite reservations about the pool being in the shade it wasnt to bad at all. Loved the pool games with Jose and tried my spanish out on the staff who gave me some great tips. Really good location, i would say a 15 minute walk to The Old town.

Danny Black

Rooms clean and tidy, cleaning staff do a great job, if you want room cleaning you can put a card on door for in the morning, we didn't realise we had breakfast included so that was an added bonus, staff very helpful on the desk, to hire a kettle it's 20 euros deposit, for the iron it's free. Would come again. Dan

Angela Birmingham

Just returned home after 4nights staying in this beautiful hotel, and must say it's the best I've stayed in Benidorm. Spotless clean, 2 great rooms, both sea view on the 9th floor. Food was very nice, & due to us catching an early flights a breakfast bag was given to us, you couldnt fault it. staff were friendly & helpful. I give 5* to the hotel, location.

Lindsey Howitt

We arrived to be told even thoughvwe had booked 3 months prior there was no room available for us and we were sent across the road to Los Alamos. Contacted easy jet and they said that the hotel was not one if there's therefore we could not stay as they were not insured for us to be there and we were moved to Diplomatic next door which was fabulous. Very disappointed, 3 hotels in 2 hours

Lynn stewart

The girls in the bar made me so happy. They were so efficient but also so funny. Joli Peralta and Cristina looked after me so well.

Stephen North

Lovely clean and modern hotel. Staff friendly and helpful. Plenty of breakfast choice. Great location in middle of the strip and old town. Only downside if it is a downside is the lifts were a bit slow especially at busy times but who’s in a rush on holiday. Rooms serviced every day and we had bedding changed half way through a 5 day stay. Load your key card with some euros and spend on food and drinks around the pool at discounted prices. Great idea. Would definitely recommend and stay again.

nigel taylor

First off... why allow smoking Rooms were OK, had problem with shower not draining twice, they just sent housekeeping- no maintenance. Desk staff are so uninterested it's unreal. Guy at the bar is so outbof his depth when it's busy. Location is fantastic, pool area good

Paul Fetton

Cannot understand some of the negative reviews this hotel gets. We're just home from 10 nights in a premier sea view room and from start to finish, it was wonderful. The reception staff are friendly, charming and funny. The restaurant and bar staff are fantastic. Really helpful to everyone. Rooms were serviced to an impeccable standard every day. The hotel does get an older clientele, that are mainly Spanish but Newsflash, it's in Spain!! The breakfast may not be totally to Northern European tastes but we found plenty to satisfy us. The real winner for us was the room balcony/terrace. It was simply spectacular. Absolutely enormous (about 9m×9m at it's widest) with 3 sun loungers and a table with 3 chairs. We paid, on average, under €120 per night for this room and it's probably worth at least 3 times that amount. I was actually afraid to write a review because I didn't want people to discover the best kept secret in Benidorm but it's only fair to give others a chance to experience what we did. We'll go back again and again and will always look to stay in room 504. Thank you, Hotel Marconi, for the best holiday ever.

Raul Iederan

The hotel is in a great location, if you can deal with a less than great service, but not a terrible one, this is a great place to stay at. Food was good, the hotel attracts an older crowd, but that just means less loud people at later hours of the day. I personally had an issue with the balcony railing being at eye level, but maybe because their chairs are low and I am not a very tall gentleman. If you go to this hotel, you go for the view in the morning, we had a sea-view, you can enjoy your morning coffee on thw balcony and look at the sea/beach. Ima and Xavi were the best from their staff.

Steven Franchi

This Hotel is in the beautiful Old part of Benidorm with great Sea views and the beach 20 yards away from the front door. Rooms are modern and adequate. The staff are friendly and helpful. You also get a great breakfast, I would highly recommend this hotel 👌

Ghost White Crab

Excellent value, we paid a premium for a sea view room and was treated to one of the best views in Benidorm. We chose the half board option and the food at both breakfast and dinner was good and plentiful. Staff are friendly and the property is kept very clean. It is popular with the older Spanish clientel, This is not an issue in anyway just an observation

Gary Wynne

The rooms are kept very clean.. A few issues I found was no fridge,no kettle or facilities to make a drink..the beds were comfortable.. But for me the main issue was a noise nearly all night- it sounded like an old air con unit outside our door- (we didn't have ours on so it wasn't ours)..the balcony could've been wider- 2ft wide is more or less pointless..reception staff were very helpful- the pool is just basically a plunge pool..but the rooftop views are amazing.. This hotel is not for young families... Note to management- please supply a fridge 100% needed

Pauline Arrowsmith

Had a great time the hotel was lovely and clean. Had a huge choice of good food . The room was nice and clean. Our beds were made every day had fresh towels. Only draw back was the huge queues at the bar only had one member of staff serving. Apart from that the staff were very welcoming . Will definitely book again for next year

Tina Williamson

Hotel a little dated but was clean, and the rooms were cleaned every day. No welcome pack only a few cans of fizzy drink in the fridge & a bottle of prosecco which was fine. The location was excellent! The food was more than excellent! Plenty to choose from well cooked and lots of flavour. Beds and pillows very comfortable. Bathroom clean but again dated bath could do with renewal but still usable. Water pressure great. Amenities great! Staff in all service areas were brilliant.

Paul Jones

I love this hotel, the staff are very courteous, helpful and friendly. A request for a suitable room for an elderly member of my party was met, along with other requests made. Food was very good and varied, I am a fussy eater, but I had no fault with what was available (an fresh omelette option on the breakfast service would be the icing on the cake)

Brandon Paddison

Overall our experience was great, lovely staff , great food; accommodation great. However on our last night our room flooded, the receptionist was rude, wasn’t bothered about helping us or others. Couldn’t move us rooms due to not having any available, only offered us towels for cleaning the water. No housekeeping sent to help. Had to move hotels. Put in a claim for them to lie on it saying they had offered us a room swap but I didn’t take it.

Wallace Scott

Just got back from a week’s stay at the hotel. Like most we were worried with other reviews! I can say my fears were NOT warranted and we had a very pleasant stay. We had a lovely double bedroom with balcony, the room was clean (smelled of bleach on arrival) and cool with air conditioning. The rooms were cleaned daily and all staff were very helpful. The hotel has a very relaxed feel about it, yes it is a bit dated and the lifts run slowly but it’s a 3 star hotel! You get what you pay for and more! The food was a bit repetitive however every night we had multiple plates and always found something nice to eat. The queue for the bars can sometimes be a bit long but no more than 5 minutes, just be patient and wait. The beach is only a short walk from the hotel, loads of bars around too! Overall we would recommend to others, please don’t listen to the negatives, clearly these customers want 5* service wherever they go!

Demey Julien

Since 10 years I’m coming to Jean Pierre, I always found what I was searching for while other haidresser’s didn’t propose sufficilently enough experience and being too expensive. He takes time to listen and has a great experience! Thanks Jean Pierre ! See you next year!

Inés Rodriguez

Too bad I live in France and can’t come here to get the plasma hair treatment more often! 😂 Jean Pierre is simply the best, I come here every time I am in Calpe and leave with silky smooth hair ☺️

Julia Gorton

I always get my haircut here. Never in Uk I wait until I’m out in Spain

Sabina Gibson

A true expert, very interesting and caring 😃

Amanda Gladwin

Love this place realy good cut at reasonable prices lovley people

paula jorde

Great location. Lots of choice at breakfast. School next door is noisy, but if you are out and about in the day, you wont hear them. Lovely hotel, clean, large rooms. Not recommended for young people. Would definately stay again.

Sarah Hirst

Budget hotel in great location, central for the old town and away from the madness. Be prepared for noise on school days from the school next door. The hotel itself is quiet and clean. Breakfast is fine, I am gluten free and they provided gf bread and cakes. However, the first bread roll was mouldy but they soon changed it for a fresh one. Staff are great and very helpful, they opened the restaurant at 2.30am so we could get a hot drink and cereal if we wanted before an early departure. Wine was lovely and only €1.90 for a glass of good Rioja. Mainly Spanish guests and we were well received when joining in with dancing to the live music in the hotel. Very basic room but comfortable beds.

Ian Riley

Nice hotel all staff friendly but only problem we had as being English new year is when we visited they seem to prefer the Spanish all entertained by there dancing every night nothing for other people but Benidorm avante very nice old town and new plenty of bars and the beach was very clean

Adam Botwood

Hotel was pretty decent all in all. Rooms are a little dated but everything was very clean and the air con was bliss. My faults were: 1. The Full English Breakfast is pretty terrible. Bacon was tasteless and didn't trust that the Sausages were cooked properly 2. Security for leaving your luggage isn't great. I asked if I could leave my bag and the guy on reception just told me to go through that door and put them with the rest. Anyone could have gone through anyone's bag

Teresa Carr

Brilliant place for our two night stay. Location, room, staff and breakfasts all great. We even enjoyed the Monday night music and dancing.

Claudia Săvescu

Liked · Great location, fabulous breakfast, very friendly staff, cleaning every day. Nice big room with a balcony (beautiful view) and a fresh feel for holidays. Big bathroom, with a low bathtub, a sink with big counter and a bidet (of course toilet too). Backyard terraces with chairs and decent sized pool. A very large underground parking lot for those with car. Disliked · The elevators... there are 4 elevators and it can even take 5-10 minutes for one of them to come. But this does not affect my score and the positive vibes. The hotel is great!

Anne Paris

Not a hotel I would recommend. Staff very nice but food not great. The dinner buffet at 24 euros per person was more expensive than restaurants outside and food substandard. The only food that was good was fries. Sun loungers could use a good power wash. Rooms were clean although didn't top up hand soap. Ours had absolutely zero in it by second last day of our stay

Mike Rupp

Hotel is situated very conveniently near the castle, bus stop no2 and a tram line which gets you to Benidorm and the city. Rooms are clean and the staff is very friendly. In my eyes the hotel has deserved another star. We only had breakfast and I have to say that the cooked breakfast was awful. HOWEVER all other options were great. They even offered “breakfast Cava”. I can only recommend the hotel and would return anytime!! 👏👏👏👏

Justin Langdon

This is a nice hotel that is a short walk from the centre of Alicante and the beach. We stayed for 5 nights on a room only basis. The room was nice and just the right size for myself and my children, though the sofa bed was a little to uncomfortable for myself so one of my children got relegated to that.... The pool was a decent size and never too busy, it seemed to be primarily Spanish tourists at the hotel. There was a nice poolside snack bar with a decent sized covered area to keep out the midday sun. We only ate breakfast at the hotel once, it was €14 each, and although there was quite a variety on offer, you can find much cheaper options a short walk away, if like us you are room only.

Eva PM

The hotel is nice, you have a big shopping centre opposite the hotel, the tram station to go down to Alicante or all the way to Benidorm or Denia just behind. Breakfast is good too and the barman, a gentleman from Madrid, super nice and funny. The only problem we had was the smell in the badroom. It's a pitty because the room was nice and we even got a 8th floor room with sea views(after an extra payment as we had been given a 2nd floor room with no views as part of our holiday package) and stunning sunrises daily. But the smell is awful. They must have issues in the whole hotel and it smells like rotten eggs. Awful. We complained and they sent someone to put a product down the sink, shower and toilet but had zero effect. After all we blocked sink and bidet with water, cover the shower with towels and the rotten smell stopped. We were not offered a change of room or nothing either. Despite us complaining a couple of times.

stephen lamb

Stayed for 3 nights between Christmas and New Year, The Hotel and rooms were spotless and the staff were polite and helpful. Bar and entertainment areas were very nice as was the dinning area . Food was fine ,but very limited to what was on offer . but we were able to find something to eat , but what was on offer was very nice . location wise , it was a short stroll to the beach, and probably 25/30 minute walk to the strip. and 15 minutes to the old town. We would return for another short stay holiday .. Hope this review helps someone ....

Mitchell Wright

Decent hotel, close to all the amenities. Rooms decent size, nice bathroom, adequate facilities. A/c was welcome. Kettle in room but no tea/coffee making facilities?? Hanging space OK for a short break (we only stayed 1 night). Rooftop pool minute but space very good with bar. Does seem to cater hor AI guests which we were not, but OK. Breakfast was included and there was a good selection of hot and cold food in the self service buffet. All staff were helpful and friendly and the lovely manager at reception allowed us to keep car in car park beyond checkout time. Underground secure parking close to the hotel @ €15 per night with a €20 deposit which although paid on card was refunded in cash. All in all a pleasant stay in Benidorm at the Cuco.

Nando Delbuono

Well firstly I paid for a superior double room which stated that we would have a balcony terrace facing the pool. When we arrived we were put in a very small standard room! The man on the desk was very rude and didn’t want to help so we waited until the morning for a new staff member. They changed our room for a bigger one but still wasn’t what I paid for! Also, the air conditioning was awful I couldn’t sleep due to the heat and low air conditioning. There was barely any air coming out. The beds and pillows were extremely uncomfortable. We tried to extend the room until the evening of us leaving (which it says at the desk and online that it’s an option) but we were told we couldn’t extend it at all. The only positive to our stay was that the cleaning team and catering were extremely helpful and nice. Overall it’s been the worst hotel we have ever stayed in. Never again!

Jon Ashton

We found the location ideal, just 5 mins walk to all the action, bars, shops, food, etc, but in a nice quiet location for when you've had enough. Rooms a good size and all very clean and tidy. We had breakfast included, but only used it once as much wider choice is just around the corner.

Dorina Vig

Outside of the hotel and reception, lobby looking good, but the quality of the rooms, corridors are awfully poor, only one elevator, you have to wait a lot to use it. Roof area are very very poor, the pool is basically for kids but drank people were sitting in it. Employees are super helpful, they gave back our money immediately when we asked for refund.

John Brookes

Well, I usually come to the RH PRINCESA in Benidorm just after new year each year, but, as we’ve had such a good time in the past, this year we decided to come for new year itself, BIG mistake. If you like hours of Spanish euro pop, played by a Peters and Lee lookalike duo, whilst watching elderly Spanish people, most of whom are not, I believe, even staying at the hotel, line dancing to every tune which has been adapted to an incessant samba beat, then this IS the place for you. It’s mind numbingly boring for anyone who is not Spanish, and totally disregarding of most hotel guests who are British, Dutch, and German. Not a British, American, or other modern music track all night, and I mean all night until 2.00am. Some customers even went to the bar area to remonstrate with staff about this. Anyone who was not Spanish was sat for the whole evening looking bored and completely fed up. I think it may be a gesture towards the Spanish wanting British tourists out of Spain, however, if this were to happen in Benidorm, or any of the other similar resorts on the Spanish Costa’s, which are built on the British pound, then this resort and the others would be bankrupt. I have lived and worked all around the world and experienced many cultures, which I have respected, and accepted, but this behaviour by this hotel, and the Spanish who were responsible for organising the evening, is disrespectful, and disregarding, of tourists boosting the Spanish economy. I’m seriously considering not using this hotel again, and also considering not visiting Spain due to this experience: Instead of Spain, I’ll go to Greece, Croatia, or similar, who are friendly towards the British, and appreciate the investment of the British pound. Poor show on behalf of RH Hotels.

Yami Osorio

The hotel is quite nice, good location close to shops and restaurants. The pool is very small for the size hotel it is. The food is excellent however. The gym and spa you have to by €7 for 2 hours I think for a 4 star hotel with limited facilities there shouldn't be a charge for this, for this reason I would not give a high rating to this hotel you can find better elsewhere. I came with friends but even for families the hotel feels like there is limited space and activities to keep kids entertained for a whole week.

Patricia Zdrenghea

+ the food was truly excellent and varied, the hotel is spotless and has a good location between new town and old town. The staff si helpful. - the outside pools and jacuzzi were very very cold. At least the jacuzzi should be heated. This is not what you expect from a 4 star superior hotel. Also why should I pay for the inside pool if I am a guest of the hotel? It is too much.

Mark

Just been for dinner as a non resident with friends who were staying. 20€ for the buffet, great value & the food was superb. A special thanks to "Rocio Hurtado" for the great service & going the extra mile to look after me with gluten free options & even finding me a gluten free brownie for dessert.x

Garry Donohoe

We got an all-inclusive holiday through jet 2, and we were lucky enough to get this gem of a hotel. The staff were great, the food was excellent. I would definitely go back.

Harrison Kemp

Had a great time at the resort. I Spent five nights with friends at the hotel all inclusive and couldn’t be happier with our experience. The rooms were well kept and tidy. The staff were very friendly and were doing everything they could to ensure you enjoyed your stay. The hotel was roughly ten minutes walk from the town so it was easy to enjoy the night life but it was far enough away to avoid any noise while trying to sleep. All together I would highly recommend it! 👍🏻

Claire Johnson

If you are wanting nuggets, chips, fry ups this is the place for you. But definitely lacking veg and fruit and anything remotely healthy. Lots of greasy fry up breakfast which is served 9-12. Beware when you book in they want 50 euros deposit per person on one card. They also charge you for drinks tokens but don't give you the money back. All inclusive drinks stop at 7pm. Music good at poolside. But full of stag dos. If leave early they don't give you any breakfast. Edit, Several staff were asked about returning drinks tokens but we're declined. Also, 200 euro deposit still not returned - room was checked at end of holiday and confirmed all OK, was told deposit would be returned but still waiting

Jonathan Cuthbert

Stayed at this hotel for a 4 night trip me and my partner. The rooms are standard but clean etc couldn't really say a bad word about this hotel only until we came on the day of leaving when we checked out the man at reception said he was sending someone to our room to check we could receive our deposit back, he said everything was fine and we would receive our deposit back in our account and it could take up to 3 working days and gave me a receipt. Its now been 2 week and still no money been put in account. Its a shame the hotel have done this as I probably would have stayed here again and recommend it! I definitely won't be now. If someone please could get intoch with me regarding this issue I would be great full.

Joanne McCloud

Staying at the BC now. The rooms are clean and tidy , there is everything you need in the rooms. The staff were very friendly and always helpful. Special thanks to all the Staff especially Johny , Rafa and valerina these guys are all assets to the BC resort. All areas of the resort and were clean and tidy food was good. Cocktails are amazing. We will stay here again

Chris Gorman

Great hotel for lads/girls/stag/hen. However all inclusive only covers alcohol until 7pm but still worth it. One very big downside is that the pool doesn't get any sun as it's blocked by the hotel. Food is very hit and miss. More miss than a hit but you're not going here for the food! It's about a 10 min walk to the strip which isn't really a bother. If I'm going back to Benidorm on a stag, would probably go back to this hotel.

Jean

Darren Ashton

I booked direct with the hotel a double superior room with balcony. I never received confirmation of my booking prior to travel so I emailed the hotel to confirm my booking. They replied say they had already sent me confirmation...which they hadn't but what I found strange is that they still hadn't sent me any confirmation of booking. When I arrived I was charged another 19€ per night parking which I personally think should be included. After I'd checked in and got to my room I'd noticed 2 single beds and no balcony so I went back to reception and said I think there's been a mistake that's wasn't the room I'd booked. The receptionist very rudely turn her screen around and said that is your room and we have no more available. Moral of the story is make sure they send you the confirmation so you don't get shrewd on your arrival. Would I stay here again......not a chance. And the breakfast is terrible.

Official GaminGuys

We only visited the roof bar but it looks high end and yes the bar has high end prices so beware if drunk, it'll be one bar tab. Views are spectacular - will visit again.

Andrew Jones

Lovely hotel perfect location to all amenities room had tv kettle nice walk in shower lifts were fast too

Martyn Jones

6 of us stayed for 5 nights ideally situated for old town and lots of restaurants and bars and if you can stomach it the complete cesspit which is the new town is not too far away. Scenic lift is a no elty and the bar with the terrace on 20th floor is wow. Very Spanish hotel guests and staff all very happy polite and helpful. Breakfast falls a bit shirt but there is a lot of choice so you should find something. I'd definitely stay again.

Steven Reford

Excellent hotel with friendly and attentive staff, thanks to the man from Honduras for making us smile during checkout.

Mona Razaghnia

Firstly I would like to thank the night duty manager “Nacho” for his amazing customer service & support during our stay! As well as day duty manager for his assistance! This is the 2nd time we stayed in Grand Luxor.We had an issue with our room but at the end we got great support from the management. Secondly I would suggest to do some refurbishment to the pool area like sunbeds,umbrellas,bathrooms’ cleaning ,….. The last, we had a great time & kids enjoyed it.

SB

Lots of noise by cleaning staff-otherwise a nice hotel and value for money. Definitely value for money. We paid around 113 a night for 2 people including breakfast and entrance into the theme parks. However, the cleaning staff were very noisy, with loud talking on the corridors both mornings we were there that started just before 7am. The cleaning staff were in the corridor all day so the noise was a constant during the day. There was a also a lot of furniture moving noises throughout the day. Apart from these negatives, the hotel was nice and fairly empty in May. There was lots of choice at breakfast however the hot food wasn't particularly warm.

Rachel Biggs

My two children (16 & 11) along with myself booked this hotel based on the quality of the rooms, the fact it was a 4 star hotel and the unlimited free access to the parks (Terra Mítica, Aqualandia and Mundomar). The hotel is situated beside Terra Mítica theme park - Approximately 10 minutes away from main Benidorm however during our stay (10th - 20th June), you could hardly hear any noise coming from the theme park when relaxing by the pool (although most days you could see at least 6 coaches and numerous cars queuing for opening time) and it was very busy on the Monday we went. We booked the superior with sea view room which was very spacious even with the sofa being used as a bed. The bathroom had a separate shower along with the hydro bath and double sink. Amenities within the room such as robe and slippers were a nice addition (although we didn't use the robes). For coffee lovers, I personally found the Nespresso machine / pods awful in taste, no milk is provided and you get 4 pods per day (two being decaff) 6 tea bags (2 standard tea, 2 camomile and 2 mint) but you do have a mini fridge where you can go into Benidorm and purchase milk, drinks, snacks etc and store them in the fridge. As somebody with spinal issues, I found the master bed (two large single beds pushed together) rather uncomfortable - I would say it was a medium to hard with a mattress topper, so I got a better quality sleep on the sofa that was made up into a bed. The restaurant offered a wide selection of food however on weekends when the Spanish families arrived for a relaxing break the selection of food was far greater, although the queue to get into the restaurant was extremely busy. A number of the staff were very friendly, gentleman at the pool bar (where you get your towels), two ladies in the restaurant, they all made our stay very nice with their friendly personalities. The reception order your taxis (the longest time we waited was about 10 minutes), cost to main Benidorm, Old town, Aqualandia, Mundomar and the outside Wed/Sun market were all around €15 each way and mostly very friendly drivers. To keep your room on later than the 12:00PM check-out time is €10 per hour - Which is what we did for a couple of hours Overall, we would stay again as the positives very much outway the few negatives - I'd just take my own Nespresso pods and tea bags etc.

Jose Moyano

Pretentious family-oriented, 4-star hotel but more like a true 3-star elsewhere. Great location only if you wanna go to terra mítica, otherwise in the middle of nowhere. Service is just average.

janet

We had most enjoyable staying for the last few days here, there are more than 600 ppl of us holding conference meeting here for 4 days 3 nights, it’s such a wonderful experience here with perfect views and amazing team, all the staffs are so patient and polite and the manager Nacho is very professional, well communicated and being very helpful all the time with us, We really appreciated it. Had wondering days here and will definitely come back again. Highly recommend

Ronan Barton

Our stay at the RH Royal Hotel was a delightful surprise after a less-than-ideal experience at our previous accommodation. This charming boutique hotel offered a refreshing change of pace with its friendly staff, intimate atmosphere, and excellent amenities. One of the highlights of our stay was the exceptional food. The restaurant served up delicious meals that were both satisfying and beautifully presented. Whether you're in the mood for a hearty breakfast or a gourmet dinner, the RH Royal's culinary offerings will not disappoint. The pool and sunlounge area were another major draw. The pool itself was a perfect size for relaxing and unwinding, and the sun loungers provided plenty of space to soak up the rays. It was a peaceful oasis away from the hustle and bustle of the city. The small size of the hotel was a definite advantage. There were no long queues or crowded common areas, making for a more relaxed and enjoyable experience. The staff were incredibly friendly and attentive, always going out of their way to ensure that our needs were met. If you're looking for a boutique hotel in Birmingham that offers exceptional service, delicious food, and a tranquil atmosphere, the RH Royal is an excellent choice. We would highly recommend it to anyone seeking a memorable stay in the city.

Simon Miller

Excellent adults only hotel right next to the old town and a short walk to Levante beach! Staff were super friendly, breakfast had so much choice and the rooms were very clean and spacious!

Tracey Stringer

Spotlessly clean and very friendly. Outstanding service everywhere. Food was well presented and hot , I especially liked that the bacon and fried eggs were done while you waited, and omelette was lovely. Bar service was excellent especially Alfonso and William. Loved that the room was carpeted and bathroom was vinyl as this made it like a home from home. Located just perfect within easy reach(10 minutes) to the Old and New Town. I cannot fault anything about this hotel and we will definitely be back to see everyone. David the animation guy was brilliant and so funny.. his karaoke song was a giggle. Keep up the fantastic work and very very well done and thanks especially to the cleaning team

judith birbeck

Stayed June 24, hotel spotless, rooms comfortable , everything worked as it should. Bar service slow. 3 nights my meal was tasty but cold. Staff efficient but eye contact and a smile was rare! Pool very cold although plenty sun beds. Location very good especially for old town

Michelle Smith

What a gem of a hotel! We chose this hotel based mainly on the great reviews and location and so pleased we did. The staff are so welcoming and friendly and cannot do enough for you, any issues or queries are attended to very quickly. The hotel is spotless and is in a great location only a 5-10 minute walk to the old town. The reason for our stay was to visit relatives and the reception staff kindly helped us to arrange car hire for a few days and this was made easier knowing the hotel had a private car park. The food was amazing with a great choice and a fast and efficient service from the restaurant staff at all times. It was my birthday during our stay and after a day out came back to our room to find a balloon and sweets had been placed there for my return, I really appreciated this kind gesture. We cannot recommend this hotel enough.

Garrod Paulucy

I’ve just spent a week at the Rio Park Hotel Benidorm. It’s been brilliant. The hotel is definitely worth booking. It’s a maximum 10 minute steady amble to the beach and half that to the bars but because of its location it doesn’t get the sounds of the thumping music at night from the strip while you’re trying to sleep. The staff have been fantastic. The rooms are spotless and the Buffet restaurant has a great choice of food that changed daily so you was never left eating the same thing all week. I usually stay in a different hotel (I’m not naming names) but I will 100% be coming here in future. Thank you to every single member of the hotel team that made my holiday.

Cliff Charlton

The hotel was very clean. I needed an adapted room . The walk in shower was great for me to use. My main fault with the hotel was the lifts . 5 should be enough but I thought they weren't working properly. It wasn't because of peak times . They kept going past empty they aren't as efficient as they should be. We wasted alot of Time waiting for them . Otherwise it was great .

N W

Food was plentiful, entertainment was really good, bar prices reasonable - beer €3, named spirits €8. Room service brill. Lifts not great but the stair challenge burnt the calories after all the food. Halloween show was amazing. Would stay again 100%

Evelina J

Our first family holidays. Great 4 star hotel. Dinner is 50/50, you won’t be hungry, you could always find something to eat . Breakfast is amazing . Room was small but beds were comfortable , cleaning is not very bad. Lifts don’t have air con and in the morning is a big queue so we used stairs sometimes, still not a big issue for us . Every evening they have some kind of concerts and shows for children, we really enjoyed it. Thank you

Sue Bland

Really nice hotel. Good food and plenty of it. Very clean, helpful staff. Enjoyed our stay.

Thomas Herd

We visited the Riudor in August of this year. After previously staying at another hotel we thought we would try the Riudor for a change. The hotel is very clean and the rooms are lovely with a good balcony overlooking the Benidorm Strip. The room and maid service were always of a high standard. We booked half board, breakfast and evening meals. Breakfast is the normal food one would expect and there was always plenty but the choices for the evening meals we did not find up to normal standard. The hotel advertises as a 4 Star but the food in our previous location which was a 3 star was far better and more of a choice. As I stated this hotel is advertised as a 4 star hotel well perhaps their food choices should be upgraded to reflect this status. We actually ate out more often than planned due to this and we were not the only residents who felt this way. The pool area - well you need to be up for 7.30am and stand in a queue and await on the cleaners to finish the pool area before the Grand National starts and your mad run for a couple of sunbeds. Hotel is in a great location but we felt due to the poor or lack of meal options that this will be our first and last visit to this establishment. Jet2 also advertised the hotel as child free but on a number of occasions there was certainly younger children under 16/18 present - this might be a fault of Jet2 advertising this as an adult friendly hotel.

Janet Trowse

The rooms are nice. Very clean. Staff at the bar, room cleaners friendly the reception staff we found very offish. The food is nice. Lots of choice at breakfast and evening meal. The location is great if you don’t want to sleep until 3:30 as the hotel is sandwiched between very noisy bars, because of this we would not stay again.

Tim Grocock

I have stopped at this hotel on several occasions in the past always enjoyed it here nice rooms and food plenty of choice.I have just had a fortnight at this hotel still as enjoyable as last time it was nice to see a fridge and tea and coffee available in the room.The staff very polite room was kept clean everyday clean towels can not fault it. Although the air-conditioning did not work properly and only came on occasionally so it was very hot at night trying to sleep. The last time I stayed here you had a nice swimming pool that you could swim when I went in the pool it was not deep enough the deep end only came up to my waist very disappointed. Having saying that I will definitely stop there again

Jonathan Williams

We have been here for 2 days and have loved it so far. The hotel is very clear & considering the location (right on the benidorm strip), it is very quiet at night. Both the service at the bar & and the food have been excellent so far!

Margaret Steele

Brilliant holiday, lovely clean rooms and cleaned/beds made every day, bar and restaurant staff were amazing even on the day the restaurant downstairs flooded they brought all the food up and everyone was seated and fed, fantastic location we had a room at the front of the hotel it was the perfect spot for us, a lot of varied food lots of different choices and AI was great, only negative we had was reception staff a smile wouldn't hurt them. We're already planning to book for next year Update we've already booked for next year

tony montana

Amazing Hotel, everything works as it should in 4 star facility. The main Feature of this hotel is an indoor heated two floors swinging pool. It features Jacuzzis , mood light ,wild river ,fountains. It's connected with outdoor pool , if you brave enough to try it in winter time. Pool is opened from 10am to 8pm , and it's a must go. Water on lower level is even warmer :p. Rooms are regularly cleaned and nice , bathroom was great as well. Food as expected from 4star close to perfection. Selection of sea food , salads , main dishes and deserts should satisfy everyone. I could only imagine how great this place is during Sommer months ,when all features are available ( like top flor pool and bar). Standard evening entertainment for kids / adults , and if not satisfying for you , take a walk to center ( about 15-20min) ,to enjoy nightlife, casinos and bar's. Hotel personnel very professional, and hard working , thank you very much 🙏. Overall, it's a great hotel ,and we Did Enjoyed Our Christmas 🎄 up here , and hopefully we will be back here again in the future.

Inés Mota

Hotel is nice and the spa area is great with all-day access to jacuzzi, pool etc. However, it's not exactly a 'relaxing' stay because it's usually full of children being loud. I've only been on a weekend so I suppose it'll be different during the week. The food is free buffet and it's just there, displayed for everyone. I actually got ill last time I went, and I definitely saw some people coughing on top of the food... I don't think I'll come back tbh, it was cheap but not worth it for me.

Mike Siggs

This hotel is on the outskirts of the town, a 20min walk in. The hotel is a nice place to be. The surroundings are very well planted and green. The rooms are comfortable and well-appointed. The hotel offers a wide range of facilities to use, the main one being the pool. The staff are friendly and helpful. I'm sure we'll be coming here again.

Sophie Bradshaw

We have just stayed here for a week and it was such an amazing stay! Food was great, I'm not quite sure what the other reviews about food were on about, there was always something we could eat. Room was nice and spacious with a balcony, pull out sofa bed for the kids wasn't the comfiest. Hotel was very clean, only thing I didn't like is the shower towels being put in the bidet, not very hygienic. Always sun beds, the hotel doesn't open the pool doors until 10 which prevents people reserving which is great! Staff mainly all friendly minus a few bar staff which I feel shouldn't be working in a hotel if they don't want to deal with people. Animation team were good, my son did get upset as he couldn't understand what they were saying sometimes. Mini disco for the kids was so good! Overall I highly recommend this hotel and would come back!

dave barlow

Worst food i have ever had in 20 years of coming to benidorm. Didnt eat once in the hotel even thogh all inclusive. The hotel caters fir spanish only. Entertainment all spanish. Avoid this hotel. It is supposed to be 4 star superipr. I would say 1 star at the most for the food. This is the new years gala meal

Nick Blomeley

We stayed for 5 nights 6 days, the hotel in itself wasn't too bad, and the location was not too bad. It was a nice location for both new and old town. We asked for a balcony room on a higher floor, high in sight, we should have asked for no higher than 3 floors. We were on the 5th floor room 507, don't, I repeat, don't get this room! Directly above it were the buildings main air con units, and as you guess, constantly buzzing and humming, to the point it woke us up several times! If I had been here longer, I would have moved! We went all inclusive, a lot of places around with good prices, choice is yours. I found the staff friendly and helpful, lifts were good! Yes a lot of old and Spanish speaking customers, but that didn't bother us. All in all you get what you pay for!

kati Mcconnell

Avenida Hotel right in the centre of the buz in Benidorm Old Town, This was my 4th visit, and I would highly recommend this hotel to anyone thinking of travelling to Benidorm . The hotel rooms are bright and airy and spotlessly clean. Services to clean is every day. The best rooms have balconies which look onto the main roads,you do have to pay extra for these. The beach is a very short stroll away as are the shops. The hotel restaurant offers a great variety of maincourses,lunch and dinner,and breakfast offered is hot or cold or both if you feel hungry, they cater for their vegetarian patrons as well. Great value for money and I will be back.

Sharon Birt

Excellent hotel def will be back, rooms are clean breakfast was good we were not full board. The staff are really pleasant and looked after us really well I had my purse stolen while in the new town and the staff were so helpful I am looking at booking again but would like the same room side sea view or similar but cannot see these rooms on jet 2 is there any way I could guarantee this ? The hotel is also really central with the beach being minutes away.

Terri Gallagher

Room very clean and tidy, Hotel staff very helpful and friendly. Location in the old town and proximity to the beach was excellent , less than 200 yards from the beach. Roof pool clean and tidy as was the lifts and corridors in the hotel. Would highly recommend a stay here and would definitely stay again.

Ste McKenna

Bathroom let the room down but our room was spacious and comfortable. Service was brilliant, loved the hotel bar and food. And you could get a better location! Centrally located and within walking distance to all amenities and delights of the old town.

Julie Battersby

We had a brilliant time at benidorm plaza. Food good. Very helpful. The singers were good at nighttime. Easy access to all the shops and catching a bus. And was spotless. Change the sheets every 3 days. And cleaned and made the bed up every morning

Isobel Brown

Review Me and my friend were very disappointed with the food, All we ate our whole holiday was chips, There’s no food for children even though the hotel claims to have it. You have to pay for all drinks including water apart from at breakfast. Food definitely catered just for the Spanish. The pool was freezing as it was in the shade and not heated at the end of October. There was also some very loud construction work happening next to the pool making it unenjoyable. There were pool inflatables at the hotel that the woman on reception said we could use but when we got to the pool the bar man said we weren’t allowed to put them in the pool. The website claims to have a spa but when we asked we were told it’s €20 per person to use the spa- more false advertising. The guests were mostly all over the age of 60 and a few of the men kept staring at us (we are both 16).

Christopher Flood

Stay here over Xmas food was good no English bacon or sausages.have had a word with the manager.and there going to look at this.room was a bit tired.apart from that spotless cleaner came every day.staff was very good.had amazing Xmas dinner thanks I would come again.

Karl Smith

Would 100% stay here. Ideal location for the old town, and within 20 or so minutes of the Levante and Poniente side. Room was clean, tea and coffee facilities in the room to. Food was great and staff were friendly.

Lesley Tweddle

Hotel good. Rooms good, very clean and we'll serviced. Meals good. Good position - not far from beach. Staff helpful.

Kath Parker

Stayed here for a week with my sisters, absolutely excellent, staff so friendly and helpful, so clean throughout, food and entertainment good. Pool and bar area so lovely, cannot fault it , will definitely return. Five streets back from beach so quiet, but only 5 minutes walk to lively bars, shops etc, about ten minute walk into old town which is our favourite. Everything about this hotel was Fantastic !!

Deborah Mackay

Amazing hotel. Fabulous staff, immaculately throughout. Food lovely. Not one complaint. Had a wee here with my mum. Jackie on reception is amazing as was Ingrid and Jamie, restaurant staff fantastic. Will definitely return. Only a short walk to the beach and promenade.

dean wellor

Hotel is in an excellent place for the new town and a short walk to the old town with bars near by. A shirt walk to the beach in an excellent location. The hotel is small very clean and all staff are helpful in every way. This hotel is for adults only as no kids activities. We have stayed here 5 times with no complaints Jackie on reception is very helpful anything you want to know just ask Jackie.

Tessa Sommers

Would recommend because of lovely caring and welcoming staff. Slightly further out than where we normally stay near the strip. My room not particularly well soundproofed, but that is the only negative I have.

pamela bowie

Lovely friendly hotel. Mostly older couples. Close to the strip. Lots of bars and shops nearby. Pool area is quiet but close to a busy road so you can hear traffic and sirens. Nice room with large walk in shower. I found the bed a bit hard but I do suffer with my back. Have stayed at Venus and Helios previously.

Ste Bee

Hotel was lovely and the staff are a credit to Servigroup. Nothing was too much trouble. Lisa in guest services very helpful and knowledgeable. Carmen in the restaurant always pleasant and welcoming. There was always a good selection of food in the restaurant. The only gripe was the sunbed issue with people reserving sunbeds then disappearing for hours despite there being a 15 minute limit. However we would return to the Rialto. Overall a very quiet, friendly hotel.

Liza Vas

We spent 4 nights and the location was spot on. Room and hotel were nice and clean with the staff being so helpful and polite. Food was good, better than I expected. We spent most the holiday out at the beach but the hotel was perfect for what we needed. Loved it. Only thing I would suggest is to add alternative milks to the buffet for breakfast so those with dairy issues can enjoy a coffee or cereal. Other than that, was great. Will definitely book with Servigroup again.

Sean Prendergast

Small hotel but punching above its weight. Run well by an organised team starting with the friendly receptionists, to the bar staff, the restaurant staff and the cleaners who made the beds, changed the towels and straightened the rooms every day. Rooms were clean and functional with free use of safes in the rooms. Powerful shower. Plenty of storage/wardrobe/drawers etc. Plenty of sun loungers around a decent sized pool. Once the sun hits the pool about 10.30 onwards its not in the shade like some other hotel pools in Benidorm. Small lunch dishes from the bar were excellent. Drinks were great and well priced. And the location was spot on for what we wanted. All together a well run hotel.

Roy Damrell

The Rialto is a lovely hotel, the staff are polite and friendly, it has a pool that is well maintained, every room has its own balcony. The shower is excellent, overall a fabulous hotel, I had wanted a double bed, but for some reason I've ended up with two singles, but they are comfortable and the air conditioning works well. I'd definitely recommend the Rialto hotel in Benidorm 👌🏼

gary Edwards

I think the hotel overall is lovely ,the food looked great but was always cold which really but me and my mum off when we return we will only go bed and breakfast saying that the bacon was always cold. On a positive note Lisa at reception was a total gem always calm and would go the extra mile for you with a smile on her face she is an amazing lady 😀 which makes the hotel what it is I can't say anymore but give her 100% praise Well done Lisa !!!!

David Moore

Great value Hotel. Rooms clean , service very friendly and helpful. Location very good. Lots of choice on the breakfast buffet. Close to beach. Only a 20 minute bus (02/03) to Benidorm city centre. Seemed to be mostly Spanish Tourists staying here which is a good sign of a great hotel if the citizens of the country are staying. We unfortunately had a problem with anti social English "lads" in the room next to us. Getting drunk and being violently sick from 3am -7am (which we could hear through the walls). After 3 nights of this - We went down to reception asking for a room change - the reception understood and granted us one. Which was brilliant - the relief of getting a good night's sleep. Very understanding receptionist, we were very grateful. But it goes to show the personal touch the hotel has - other places might have just said tough luck. If you're wanting a clean , friendly , relatively cheap hotel. Id highly recommend here. Thanks to the hotel team

Estera Stegintka

We arrived in the evening, when we woke up in the morning we were shocked at the room we got, with a beautiful view of the sea and mountains, you could see the entire beach, wow 😮❤️ The hotel is on a hill, we had a room on the 4th floor, but it seemed like it was on the 9th. The hotel is perfectly situated, next to a beautiful wide beach, you can go down to the beach by stairs or a slightly steep sidewalk. For a hotel***, I highly recommend it, it is very clean, the rooms are well-kept for their age, and I will happily go back there. (There are no beach towels, but in stores they are €5, prices in the bar are very good)

Irina Dorosh

We would like to thank all the Torre Dorada Team for such a welcoming and warm atmosphere. Me and my family came again this year and are satisfied with the service, room and many other things. The food is tasty, everything is on time, the staff is very welcoming and smiling. We felt like at home - and this is the best compliment we can give to the hotel. Warm greeting from Belarus and prosperity to all of you. See you again!

Diane Jones

Beautiful clean rooms. Staff friendly and accomodate to your needd or requirements. Couldnt fault it. Food was good, great selection frm breakfast, lunch and dinner. Quite a selection. Pool is very clean. Lovely hotel

Daniel Miller

First time in a Servigroup Hotel, and loved it. Cant wait till our next visit. Hotel was clean, staff were very nice and pleasant all the time. Food was great with pleanty of choices

AH

A wonderful stay at RH Corona & still there. Beautiful sea view room with balcony & requested shower in the bathroom. Half board, so much choice for breakfast & evening meals & great service by the waiting staff. All food fresh & different every day. Evening entertainment if you wish to go down to the bar. Reception happy to call a cab if required. Great position for the Old Town, restaurants & bars. Can’t think of any faults at all

Roy Fox

Quiet side of Benidorm near to harbour and old town. Absolutely brilliant hotel, staff fantastic,special mention to pool attendant he was brilliant 👏. Food excellent, rooms spotless. Thank you for a great holiday.

Ann Goodwin

What a lovely hotel, very clean In all areas. The surroundings are lovely. The waiters were very polite and jolly. We stayed in room 116 over looking the cemetry, but this didn't put us off. Would have been nicer if we got a bit of sun on the balcony though. We celebrated my husbands 70th and on the day we received a bottle of cava which was a nice gesture. We would definitely return to this hotel again.

Brooks Brooks

I ordered, amongst other drinks 1 x pint of Stella larger. What arrived (as pictured) was far less than a pint. I asked for it to be topped up, but my request was declined by 'Maria' who said I was given a 'Spanish' pint. It's not about the money, it's about what's right, in addition to the terrible attitude of the staff members. So based on the awful attitude of the staff, this place won't get another cent from me. The management should address the poor attitude of bar staff.

Mr. Chill

Brilliant. Lovely room with dual aspect / corner balcony, beautiful pool, 3 mins walk from a lovely beach. Hotel food was excellent. Really, the food was outstanding !

William S

Really good hotel, with clean rooms and fantastic staff. The breakfast selection was varied and good quality. The location is very near the prettier old part of town and top quality beaches - ideal in every respect. There is a secure room to leave your luggage if you have an afternoon/evening flight - no additional charge is made for this superb service. Our room (1803 - a family room sleeping five) had fantastic views across Benidorm and the mountains beyond. The cost of the hotel is very reasonable for what it offers (including live nightly entertainment).

Stuarth638

This is a very nice hotel, the food is superb. The chefs really are excellent and loads to choose from, one thing and it's really only a point, but the waiter staff need to mention that water is available free with the evening meal, (does help with the children not buying expensive refreshments every nite). They won't mention it unless you know. Apart from that though, what a place, it's got everything and shows it off in style. The evening entertainment was very good too. Especially a lovely young lady with black curly hair, who works with the children (didn't catch her name, but she knows me as team Stuart), she is brilliant in her role, totally engages the children in activities and I never seen her once in a sad mood. Really good. So all in all, a real experience and worth the money. Well done team RH 🙂

Tracey Reed

Lovely hotel in the old town of Benidorm. Amazing large room and everywhere so clean. Great choice of food at the buffet selection. You could always find something. The hotel is in our preferred location and is really close to all the old town amenities. We would stay there again.

tina moore

Pro's: - Hotel beautiful and clean. - Staff all friendly and helpful. - Good Location. Con's - Pictures on website very misleading, pool is small and very very cold. - Daytime entertainment non existent, we see the entertainment person a couple of times and he was walking round saying how cold he was, didn't actually see anything happening and he certainly never came over to speak to us. - Food not great, oily and never really hot, I have celiac and choices very limited, ended up eating out most days. I know all inclusive isn't the best but we always go AI and this certainly wasn't as good as others. We travel as a group of 8, last year we stayed at the sister hotel RH Royal and that hotel was definitely the best out of the 2 with great daily activities and entertainment personwho really made the holiday, very disappointed that we ended up going out each day for things to do although the plus side of staying in a hotel that is part of a group was that we got to use the Royal and enjoy activities with David. Wouldn't return to Victoria

Malgorzata Pyka

I have received wonderful support and help from the main desk service - primarly Marcos but also Roberto and Eva (hopefully I remember the names correctly) - with a very specific proflem. The team was very professional, kind and quick, thank you very much. Next time I am in Benidorm I will surely choose this hotel.

Lindsey Howitt

Ok if you are not on floor 1. Prison style balcony doors to stop your room being robbed. Faced a wall and was woken up by cleaning staff squealing and laughing at silly times of the morning outside..... ask for pool side. Food Fantastic, entertainment very good, restaurant/bar/reception staff excellent

Travis Bickle

Very friendly staff. Mainly Spanish hotel but as a English solo traveller I couldn’t find fault.. big praise for Sophie on reception who was friendly and helpful

Keith Hirst

A very nice hotel...near all amenities on the strip..food was very good but Christmas day banquet was stunning

Kevin Hislop

Fantastic hotel, clean rooms, great breakfast and friendly staff. Very Spanish feel which is unusual for Benidorm. Have stayed in a few hotels in Benidorm before but none are as good as the Diplomatic.

Lisa Royden

Lovely clean compact single room, very helpful staff and lovely food. Very quiet at the pool and in the evenings. Very small balcony and not a good view but to be fair I didn’t book a room with a good view. Very friendly area

Daphne Stockdale

We stayed here for 4 nights, the rooms were poorly cleaned as we had to be moved to another room, I've blonde hair, and there was black hair over the floor and in the shower and there was stuff skit up the skirting board and wall. Our window was broken and wouldn't lock. Our balcony door was broken on our 3rd night we where able to lock it up until then it looked like someone had booted it from outside as you can climb easily from one side to the other and when requested for someone to come fix it, no one was sent so my husband took pictures and went do to reception and he was told they would have no one until morning to looked at it which wasn't acceptable we hadn't had our dinner and didn't feel comfortable leaving our room with the door broken, so we were giving a new room. The hotel also doesn't cater for English people for the time of year. Food was all Spanish. Our walls were paper thin, people in the room beside may aswell of been in our bed when being intimate as their bed was bouncing off our wall making our bed move to their motion at 3am. We did enjoyed our holiday benidorm is a very nice place and we would go again, but I wouldn't say this hotel is 4*

Lyndsey Hulm

Clean rooms, great choice of food, small pool area, reception / restaurant staff not overly friendly (bar staff were lovely), lots of Spanish guests. Would stay again

gfrbe

Great hotel . Clean rooms, friendly staff and atmosphere, and well located. Totally recommend this place.

Anna Bielanska

I am staying in this hotel right now till saturday and I am so dissapointed. Worst hotel I ever stayed in :( It is definately not a 4* hotel…. Rooms basic… not even a tea or Coffee in the rooms… Food very dissapointing everyday same things No variety at all, No seasoned and same things every night like for kids at school…. My family are staying in hotel next door and they have a much better experience even thought its a 3* Cockroaches in the room when I arrived and in general not very clean… Wouldnt reccommwnd and wouldnt stay again for that Kind of money…

Nicole M

Cleanliness of hotel is 10/10, we stayed mid Sept and the pool was quite quiet with plenty of beds around it free. The hotel is good distance walk from the new town and strip but taxis are really reasonably priced however your within walking distance to loads of shops, restaurants and bars. Would recommend this hotel however was not too fussed on the food during buffet.

Ruth Daneman

The service in the Beachside Bar appalling! The waiter just ignore me.In the end had to go to bar to get served. He was there again and ignored me.Just stood there counting money in the register!Thus hotel is supposed to be good!The Spanish can be very very rude and ungrateful!

Chris Carr

Small hotel great location on beach. Staff always helpful. Food is buffet style but of a good standard compared to other hotels we have stayed at. Parked at the casino and walked 5 mins to hotel cheaper than the nearest underground car park if you are staying a few days

Dave Bram

Excellent sea front position, lovely balcony with a beach & sea view. Nice little outdoor pool and terrace. Room was small but comfortable, bathroom desperately needs refurbishing, rusty radiator and towel rail, stained and faded sink top, shower door on bath didn't seal, bath was well past its best. Breakfast was very poor, other meals were very disappointing. No way should this be a 4 star hotel. We stayed in 2 different 4 star hotels in Benidorm during our vacation and they were far superior.

jayne wood

Just had a fabulous 4 night stay here. Cant fault it, the staff were extremely pleasant and helpful. Room was clean, spacious and bed was very comfortable. Wide selection of foods to choose from at buffet breakfast including full English breakfast. Location is brilliant, would highly recommend.

Alan

Adults only hotel, great no kids 🤣 Small hotel, lovely, clean, fresh rooms Restaurant was small but adequate, same for choice of buffet. Right on the beach, perfect location. Great hotel, would definitely stay again 👌

David Shaw

I was Full Board for a week and the food was always varied and fresh. Fish, meat, pastas, salad, potatoes, chips and a whole range of other great foods always warm and well prepared. The chef would also do live cooking at all meals. The fruits were amazing, and there were 2 flavours of ice cream + a mixed flavour which was made to perfection. The hotel was spotlessly clean. There were always sun loungers available, regardless of what time you went to the pool. Thank you to everyone around the hotel, specially in the restaurant. They were all hard working with a lovely attitude. I’ll definitely return to this hotel. It was a great experience and i cannot fault it. Even the shower in the room was 5 Star. 10/10 for the Orange hotel!!

Luke Ahern

Great rooms, Fantastic staff and service. Breakfast is really good, freshly made omelettes are an absolute bonus and super tasty. The pool area and bar are always clean and tidy. In all a really nice hotel 👌🏻

Alison Hodgkiss

Friendly staff, fab location, food was fine for the large amount of guests they cater for, night entertainment but very few in which was a shame for the artists, might be busier in peak season we only had a couple drinks in the bar before we hit the town, they cater for large groups of guys as some in the hotel while we were there. Overall great location if you want the nightlife on your doorstep

John Paton

If you are planning to visit the night clubs on a regular basis then the location is ideal however it's not a quiet location if you want a decent night's sleep. Night clubs are extremely close and play loud music till 6am before the guests who have hit the town return normally shouting and making a noise. The hotel is clean and well kept. Pool area is nice. The big bar with entertainment has been "Booked for a private event" the past 2 nights despite no sign of life in it. Restaurant is large and has a wide choice of items for breakfast. Unfortunately I didn't go at other times. There's free WiFi all over the hotel including the pool area. My only gripe and one to be careful with is that if. You are booking a double room for sole occupancy then they will give you the smallest rooms in the hotel at the back with no balcony or terrace. I complained to management about it as my booking with Jet 2 clearly said double room for sole occupancy but they wouldn't budge. I then complained to the Jet 2 rep who said there was nothing she could do so in the end I raised a complaint and paid the extra 54€ for the room I was meant to have with a balcony facing the pool. Location to the beach is only a 5 min walk. Overall, a nice hotel but not for me. Too loud to get a decent night's sleep due to the club's and drunken stag and hen do's coming back.

Richard Ford

Lovely hotel . Great location and nice room and facilities. However Not happy that no water of soft drink included in the full board for lunch and dinner. Not even allowed to take own water in !! Apart from that a great experience

Gina Regan

Absolutely brilliant time! Staff are friendly and helpful. Rooms cleaned everyday. The only reason i put 4 stars on the room is because the toilet is to close to the sink cabinet so you can't sit straight. The toilet seat was loose because of this and it broke whilst we were here. Otherwise, it was perfect. Entertainment was fun and suitable for all ages.

01dimster

One of the best holiday hotels I've stayed in to date! I chose to have a father & son holiday this year and finding the right place to stay seemed a bit daunting to get right. I wanted something with entertainment and water slides so we didn't have to visit other places, or be confined the beach everyday. I'm so glad I made the right choice with Magic Rock. From arrival, the staff were very helpful and friendly and everything was just perfect for us. Clean rooms every single day, even when I wanted to give the cleaner a day off. She insisted she couldn't leave it with unmade beds bless her and they do a brilliant job with clean towels etc which shows good management. The hotel had everything we needed and more. We only really used the slides, pool and arcades so can't comment on the restaurant, bar or entertainment as we went out each evening but it seemed to be popular with the other guests. I couldn't have wished for a better stay for us and I would definitely return here for a safe, friendly and trustworthy hotel stay. Highly recommend! 💯

Sylwia Pastusiak

Good food and alcohol drinks. Hotel location was ok but Benidorm not. Wouldn't recommend Benidorm for families with children. Swimming pool a bit small. We never had any problems with sunbeds. Foam party was great. Rooms were bit tight for family of 4. Nice and clean hotel.

Donna Oloughlin

I absolutely love this place ..the location, the staff,the food entertainment everything about magic rock I love and can’t wait come to go again. This place is so ideal also with kids as it’s amazing for entertainment and also picky eaters. You will make the best of memories here..this was the best holiday here I ever had and have been Benidorm a few times no place as good as magic rock: I miss this place so much. I rate the highest and would 100% recommend to all.

Dave Clay

Great Hotel in the right location near the beach. Reviews don't do this place justice. Great for families, loads of entertainment and good pools with slides. Food is good always fresh and plenty of choice. Entertainment team were really good and always getting people involved. Would definatley go back. Great atmosphere and all round Great place to stay. Rooms comfortable. Only down side was slow lifts throughout the hotel but if you like walking not an issue.

Claire Auckland

This was mine and my partners second stay at this hotel but the first for 4 of our travelling party. I know that this hotel is of a high standard, especially the food and service. One of our party said it was the best buffet food and selection they had experienced in a hotel, and we all agreed. The rest of our party were equally impressed. I'd like to give special mention to Merchee from the restaurant, she is a credit to the hotel and extremely friendly. She even remembered us from our stay from November 2023. We were also impressed with the Gala Dinner provided on New Years eve, it was unexpected but most welcome. We weren't able to stay until midnight as we had arranged to meet friends at the beach, however the atmosphere, food and service from all the staff was excellent - thank you!!! We only had one slight reason to complain about the stay. One of our party's case was misplaced by the airline so we arrived at the hotel without it. On check in the receptionists were really helpful and offered to help us out if we needed them to. When we received message a day later that the case was located and we needed to call a number to arrange delivery, we had issues using our mobiles so asked at reception if they could help, either by calling for us to help with the language barrier, or if we could at least use a phone line. The receptionist was different to check in, her name was Ana and was quite unhelpful, even to the point that she was rude. In the end she tried to call once and said the line was engaged, and that was the end of her help. This was a disappointment because every other member of staff was amazing, helpful and friendly, it's just a shame we had to encounter this. Despite this one small reason to complain, we thoroughly enjoyed our stay at the Calypso, and I have no doubt that we will be back again in the future. I will definitely be recommending to family and friends as well.

Linda Mclaughlin

We were so glad to be back at Hotel Calypso after 2 years of not being to travel. The hotel very kindly granted my request by giving us the room we had stayed in before. The food was excellent and so much choice. The staff in the restaurant were very hard working and looked after the guests with care and attention. There is nothing I would change about the hotel. We cannot wait to come back. Thank you

Judy Longden

Wonderful hotel. Very modern and cleanliness is excellent. Only downside is the bedrooms/bathrooms, although clean and have everything you need, could do with updating a little. ALL the staff worked very hard and were always helpful and pleasant. We would definitely stay again!

Ronald Scrafton

Allow air con in rooms year round. 24 deg outside and only extra heating available. Usually stay in 4 or 5 star accommodation and booked Calypso due to sequence dancing. We were pleasantly surprised by the staff and standards shown throughout the hotel.

Alan Walker

We have literally just finished a fabulous "first stay" at this incredible Benedorm Hotel. From the moment you check in you just know that you are in for a very special stay. The reception area is spotlessly clean, sparkling and welcoming. The reception staff are all efficient and helpful. This same standard extends to the bedrooms, bars, restaurants and the pool area. The restaurant is very well organised with an extensive choice of dishes all prepared and presented to an excellent standard. The staff are helpful and clear your table between each course. Both bars are contrasting and offer a very high standard of service excellence.We enjoyed the entertainment both at lunchtime and in the evenings. Thank you Calypso and Sevigroup for an excellent stay

Julia Baxter

Beautiful hotel in great location. Food was amazing and the staff really friendly and helpful. 6 of us in our group and we spent Christmas at this hotel. Entertainment was a bit hit and miss which is what you expect in hotels. They can't please everyone all the time. Would definitely recommend this hotel. The one thing that we were all not so happy with was the glass walls in the bathroom so not much privacy. Apart from that we all enjoyed our week at this hotel.

G Ben

This is a brilliant hotel! I spent Christmas there , and I must say it was perfect!! Big clean rooms, very friendly staff, entertainment during the days and evenings, but the best part was the food they served ♥ There is so much variety to choose from, breakfast ,lunch and dinner, and the "Gala" dinner was amazing! I can highly recommend this hotel, both the location and if you love food, this is perfect for you!

PAUL A

This hotel is a great choice, if you want a slightly quieter area, yet only a few minutes walk to the livelier part and very close to the beach. The hotel is very clean and all the staff were really polite and friendly. The food is buffet style and there is plenty of choice. We thought the hotel was great value for money and would happily book again and recommend to others.

Petra Šporčić

The hotel is currently expanding, there is extensive construction work ongoing over the next few months. Almost every morning we were awoken by loud drilling and banging at 8am, the work would go on until 6pm. When chatting with other guests at dinner it was clear the issue was widespread. We requested a room change but this was denied, as the hotel was running close to capacity. We requested ear plugs but the reception staff said they did not provide them and overall didn't seem to take the issue seriously. We paid a lot of money for a Christmas/new year's break and couldn't sleep properly, not what you expect from any hotel, let alone a 4 star hotel. We bought earplugs but were still awoken at 8am by the noise. The ongoing construction work was not made out to be an issue when booking the hotel. There are a large number of rooms in this hotel which should not even be available to book, very disappointing. Moreover, we stayed all inclusive and were surprised that you need to pay €10 an hour for use of the sauna and small indoor swimming pool. Something I have not encountered on stays in other hotels. In addition, the gym was a small room, with just a few cardio machines, no free weights. Also, the bathroom is partitioned from the room with a transparent glass panel, with a 'door' that does not close, offering no privacy. Light and noise flow through as if you were in the same room, very odd design. On a positive note the food was very enjoyable, with great variety and the restaurant and cleaning staff were very friendly and welcoming. There are certainly better 4 star options at a similar price point in Benidorm, particularly in the current extended construction period.

Mary Stewart

Lovely hotel ,great location near the beach handy for everything, staff were very friendly and helpful. Rooms were spotless had a great view of the sea from ours. Only had breakfast but plenty to chose from would definitely recommend will stay here again.

christine Edwards

A 3 night stay all inclusive the rooms cleaned every day food excellent entertainment on every night. The room had a large fridge and you could get milk From the bar, kettle provided also the safe was included in the price

s “bobin69” s

"My stay at Sandos was absolutely fine! From the moment I checked in, the staff were incredibly welcoming and helpful, making sure I had everything I needed. The room was fine, spacious, and very comfortable. The hotel’s location was perfect, close to all the attractions yet peaceful enough for a good night’s sleep. I also enjoyed the delicious breakfast, with a great variety of options to choose from. Overall, a wonderful experience

Maureen Mundy

Great hotel just one or two minor issues that were sorted out immediately. Good sélection of food but there are quite a lot of flies. Tried the Indian restaurant and that was amazing. Food great and Leila who swerved us was brilliant. Pool is great can't really say anything bad.

Tolulope Jose

The hotel is located near the beach, but the experience was disappointing. One of the receptionists was openly rude and even admitted she doesn't enjoy her job – an odd choice for someone in a frontline role. Additionally, the bar staff appeared to be intoxicated, which was quite shameful. On a positive note, the kitchen staff were helpful and polite. However, overall, the treatment from the staff was appalling, with guests being treated like thieves despite paying for an all-inclusive package. I would never return to this hotel and if you have a family do not come near this hotel.

Bethany Walker

We stayed for 3 nights and had a wonderful stay! Food was perfect! (I’m a fussy eater too so was shocked) Room was absolutely gorgeous! The view was unforgettable 😍

Carol Dorman

In Room 206 pool view. Love this hotel great location. New Year Gala was fabulous staff worked so hard. Will come back again. And Pilar is the best

Beverly Ferguson

We have been at the hotel quite a fews times and really enjoyed it. The staff rooms service and food is good however on this particular stay we were ill for 5 days with gastroenteritis. We reported it to the hotel and the Jet 2 rep but all they wanted to do was call a doctor. Now we were not the only ones that were ill. All during the holiday we heard from lots of guests that they had been ill with gastroenteritis but did not report it to the hotel or rep. Eventually I was told by the rep that it was going around Benidorm and it was the time of year for bugs. I replied that I have been coming to Benidorm since 2015 at least 5 times a year and never been ill. So some people in hotel were not hygienic. One example a man standing at the cooking area waiting on steak and dipping his hands into the crisps and putting them into his mouth on several occasions without using the tongs. There are signs everywhere to use tongs but people still pick up food with there fingers.Any way the holiday was okay and I might be back at hotel depending on how we feel.

Nick Burns

First time at this hotel definitely won't be the last,all staff ,all staff are friendly ,professional and carnt do enough to help,food good always something we liked, plenty choice,all the hotel is kept exceptionally clean throughout inside and out location could not be better , highly highly recommended

Dennis Burrows

Lovely hotel, food and drinks all good staff amazing room's good, and the new years eve gala dinner absolutely fantastic, the staff never stop, Thankyou Agua Azul see you on April.

Claire Leigh

Currently coming to the end of our holiday in room 220 ( park view) . First time to Benidorm and Hotel Agua Azul was everything and more that we wanted in a hotel. As a family of 3 the room was still spacious and was kept spotless by staff. Everyone at the hotel (reception, bar & restaurant staff and house keeping) have been excellent. The entertainment by the pool in the day has been great and a great mix in the evening too. Drinks and food plenty to choose from and chefs both in the restaurant and snack bar cook some wonderful food and snack bar food cooked to order which is great! Will definitely be back and would recommend to others. So close to both old and new town too, ideal location. Thanks for a wonderful stay 😊

Jill Keegan

This was our second stay at the hotel and it was fantastic! Excellent staff, who look after you from the moment you arrive, beautiful well appointed rooms which meet all your needs, lovely pool area with very comfortable beds and an excellent choice of breakfast and refreshments. We also had lunch at the pool bar which was delicious. The hotel and facilities are immaculate with lovely decor and it is just a short stroll from the old town. We would always stay here and would recommend the hotel for other visitors to the area

Tia Booth

All staff at the hotel have been exceptional! All polite, helpful and welcoming i cant fault the service. Specifically Alicia! She helped me to arrange a cake for my mother in laws birthday which was delicious and executed amazingly!! Alicia greeted us every morning every evening and was so pleasant. There is no faults with this hotel, food and drinks are delicious and rooms are clean and well decorated.

James Sahal

Great hotel in the best location. Superb spacious rooms and very friendly staff, especially Alicia who greeted us every day at breakfast. Beautiful views on all 3 open terraces on the roof. We have stayed in many hotels around here but this is definitely now the best. Thanks all. James & Diane

kirsty radcliffe

On entering the hotel. The entrance hall was stunning. The staff were very welcoming. Excellent rooms very spacious. Everything spotless. Food amazing. 1 minute to the beach. Plenty of nice bars. Cafe's and shops close by Would highly recommend this hotel.

dave markland

We were booked for a four day stay at the gran Bali hotel which a friend recommended. We checked in then out because it’s a cheap run down hotel but the website pictures are from when it was built years ago. We visited the h10 looked at the room and booked 3 nights there. The room was very very clean. Staff couldn’t do enough for us so we extended our stay by 2 more days but had to move from a sea view to a room with our own sun terrace. We have booked to go back next year ****** 6 star for us

kim roden

Fantastic hotel would definitely recommend to anyone. Rooms were clean beds were comfortable staff were extremely helpful and pleasant at all times. We were all given a complimentary drink in the bar. Great pool , breakfast great , poor bar brilliant. Great facilities available especially on our last day . We had a late flight bk home but we had our rooms till 12 and there was luggage storage as well as complimentary showers to freshen up before our departure x

Liz Pozo Rooker

Stayed here for the 1st time in November 23 and got an upgraded room which was fantastic. Drench walk in shower and lots of little extras 🥰 Not so lucky this year, however, the room was adequate with a shower over bath in the bathroom. Unfortunately, the shower head did not sit in the holder, but it was ok. Would highly recommend for it's location and buffet 🍳🥓🥐☕🍩🥞🍊🍎🍍 breakfast Secure parking available on site (additional charge)

Eddie Conard

I was there for a short 4 night stay and the staff was very helpful and friendly. Also in the restaurants within the hotel. Because of a misunderstanding with travel agent I booked my trip with they were kind enough to give me an upgrade for my remaining few days I was there. The location is easy access and not far from the sea and the old town. Public transportation is a breeze and the buses include the hop on off bus stops right in front of the hotel. I had a very nice time there and would recommend it.

Yema

The overall experience was great, the staff was really nice and helpful and the hotel is overall great. The only minor issue was that other guests seem to love slamming doors and talk loudly whilst walking to their room but the hotel is definitely not at fault, nor is something they could manage.

Lauren m

Rooms in the apartments are big and modern. The only issue I had was the bathroom was a bit small. As for the pool, I went at the end of June and one side of the pool got the sun and then it worked it's way around so you only got sun 1 side at time also very little sunbeds and room. Around the pool so prob unsuitable in the summer if you like lying by the pool. Location is great for everything

Richard Crow

We recently stayed at Hotel Mediterraneo and had a mixed experience. On arrival, we were welcomed warmly by the reception staff, who added a thoughtful touch by taking a group photo and attaching it to our account for identification, a unique and convenient approach, especially for the all inclusive services. The all inclusive deal is decent, though there are areas for improvement, especially with the dining experience. The buffets are well suited for seafood lovers, with a variety of fish options available. However, after two nights, we found the menu became repetitive, and the dessert selection was unvaried. Additionally, the kids' menu was limited, cycling through hot dogs, burgers, crispy pancakes, and hash browns each day. Most restaurant staff were attentive and friendly, although a few seemed less engaged. Our room was spacious, with ample storage, but the floors could benefit from daily mopping. We noticed our feet quickly became dirty after a shower, indicating the floor needed a more thorough cleaning routine. Air conditioning is available in the room but we did at first miss the control. The pool area was spotless, which we appreciated, although the pool bar was closed during our off season stay, and snacks were only available in the restaurant. The snack options, however, were limited mainly burgers, hot dogs, salads, and a selection of cold meats. Unfortunately, the quality of the burgers was disappointing. On a positive note, the hotel is conveniently located about a 20-minute walk to the beach, with a pleasant path dotted with shops and bars along the way. Overall, Hotel Mediterraneo is a nice hotel with a lot of potential, but refining the food options and enhancing cleaning routines could elevate the guest experience. We travelled with Jet 2 who visited the hotel twice during our stay.

Kelly McLoughlin

Just came back from a 4 night stay here, we have absolutely loved it!! Everything was prefect. It is run on a card system they took a picture of me and my partner when we got there and put us both on both cards so we could go up and get us both a drink which was prefect. The room was just what you needed clean, big, comfy bed clean towels everyday, there isn't any AC but it was cooler when we went so that didn't effect us. The pool it was cold but it was fine for a quick dip to cool down. The food was amazing a different selection every day, we walked away full and happy. The only thing I would say is if your a dessert person it's not a great selection but there's always ice cream and yogurts then the last night a chocolate fountain - amazing. You are far enough away from the main strip to not hear any of the noise but close enough to walk about 15 to 20 minutes. The staff we lovely really pleasant and polite a really lovely stay. We would definitely go back and recommend to anyone wanting to go to benidorm. Lovely stay very happy

Richard Houseago

Excellent value for money. Very clean, comfortable and spacious. Really enjoyed our stay. Will definitely be back 😁

Neil Taylor

Hotel was spotless and staff were really friendly, great location for Benidorm Palace and Mundomar but a bit of a trek to the beach. The food was not great and we ate out most days apart from the breakfast which was OK. We got the all inclusive plus so we could have the named spirits and cocktails but there was only 1 cocktail a day which was a bit of a disappointment if we had known we wouldn't have paid the extra. On the plus side there was a McDonald's next door which we visited a few times because the food wasn't up to much. Don't think we would return and don't think it's upto a 4 star.

Michelle Collings

Had a lovely time here staff are amazing, food could do with little changes but nothing else, little bit out of the way if your wanting more going on ,but bus stop is outside hotel

Jonathan Williams

Stopped in for a quick bite to eat & a couple of drinks as we have booked to stay here in June/July. Service & food were excellent & very competitively priced looking forward to staying here later on this year!

annamarie price

Fabulous as usual, we visit here twice a year, staff are amazing Mohamed and jaoquin in the restaurant always great, food lovely selection, David and the guys at the bar, can’t do enough for you . Same staff every year which is lovely Clean, friendly and love the terrace in the sun with music and sport Always great acts to watch on a daily basis. Our favourite hotel

JR225

We've just had 10 days in this hotel and everything was perfect from start to finish. Superb service, great food and all staff were fantastic. Room cleaned to a very high standard. We really enjoyed the no smoking around the pool, this was a big bonus. Thank you for a great holiday. Mr & Mrs Roberts

Katie Richards

We are sat in the bar of The Riviera having our last evening here after 2 amazing weeks. Cannot recommend this place highly enough. The location was just around the corner from Morgans and the strip but just far enough away to be quiet at night. Rooms were spotless every day, towels changed, beds made etc and the air-conditioning was great!! We were on full board basis and the food was always outstanding, very tasty and varied. And now for the staff...wow, what a great bunch of awesome people who are clearly very happy in their work and very professional whilst being super friendly. The guys in the restaurant, Mohamed and Joaquin were superb, efficient and very welcoming every day. And the guys in the bar in reception were the best!! In particular we'd like to mention Becky, what a great member of the team and an asset to the entire place. Thanks so much, we will be back!! Katie and Lee.

Kate DouglasMorley

Really nice hotel quiet clean and bright ,food is excellent good location walking distance to the beach and all amenities small pool area plenty of sunbeds views are of other hotels didn't bother us it was quite entertaining people watching .Nice outdoor terrace plenty of seating good bar service again great people watching as terrace is on front of the hotel on main street.Good gym area if your into fitness clean towels everyday room cleaned everyday I cannot fault this hotel definitely recommend Also big wide screen TV in terrace area and entertainment most nights .Good stay fully enjoyed above and beyond all expectations 😁

David Steadman

My wife and I are just back from 3 nights over Christmas (we have been visiting the Helios Benidorm over many years ) what a great relaxing time we had. The hotel as always met our expectations, room was very clean as was the whole hotel. The food was lovely with a great buffet choice The hotel is well situated just a short walk to the beach Staff were extremely helpful especially Angela on reception who always greets customers with a smile and goes beyond normal to make your stay memorable. Needless to say this will not be our last visit.

Surah Robins

Lovely hotel in a great location, walking distance to everything. Rooms nice and clean we had a jacuzzi bath in ours which was a Brucie bonus. Break had a large selection to cater to all tastes and was topped up and was being cleaned all the time. Would recommend and we are looking to book for next year

Rosemary Brooking

Nice hotel, nice staff but after our group of 12 got back from a show were told bar was closing. Not just fir drinks but had to leave bar area and sit in reception area finishing our 1 drink each. As we are all in mid to late 70's we're surprised to be asked to keep our voices quiet ?

Jon Hollis

Far enough away from the night life to be peaceful and yet close enough to be able to walk into the hub of everything. The highlight of the hotel is its cleanliness. The breakfast is superb for a buffet. Couldn't really fault this place.

Stephen Wall

Great hotel with fantastic facilities in a perfect location. Staff are great too, especially Angela on the front desk! Definitely recommend

Marie Marcroft

Lots of pencioners here repeat guests never been in a hotel so aloof no atmosphere or friendliness at all. Hotel is nice inside good food.but wasn't like Christmas at all.so quite no atmosphere at all.never been in a hotel like this in 60yrs.not for us.

Julie Trainor

Excellent hotel staff friendly helpful and courteous. Hotel from reception to your room are spotless, rooms cleaned daily fresh towels. Pool area plenty of sun beds and immaculate always someone there to help. Get free towels for around pool can replace them every 2 days. Rooms have lovely pool and sea views. We only had breakfast there was so much to choose from excellent quality. Fantastic location central to everything 2 min walk to beach. There was no day time entertainment when we were there but played nice music. Evening entertainment had 2 or 3 acts on every night. Don Pancho see you next September already booked to come back xxx

Polly dobson

Amazing hotel. The best in Benidorm. Everything to like. Service, food and staff all fantastic. Immaculately clean. Rooms lovely. Hotel in a great position for the nightlife and beach. Will definately stay again

Andrew Burrows

Excellent staff and facilities. Exceptionally clean. The meals are very good and worth upgrading to half board. The 'Strip' is at the back of the hotel and all rooms have a sea view balcony. As a result very little noise from the 'Strip' if any. Highly recommended.

Pete Sutton

Came here for the nighttime show and we ordered 4 drinks and we're not told that each would be 7 euros until they arrived. There were some little notes on a nearby table to say this but nothing from waiters until drinks arrived. Spoke to staff on our quick exit and just got waffle about company policy. Avoid like the plague.

George McCready

Best location and best hotel we ever stayed in. From the moment we stepped into the reception we knew the quality of the staff and the hotel. Room getting ready - we were greeted with a soft or alcoholic refreshment. Once our room was ready a very helpful staff member showed us to our room whilst another staff member took our luggage up separately. Outstanding hotel, service incredible, food out of this world and I'd return in a heart beat. Cannot speak highly enough about Villa del Mar in Palma Nova.

Nima Nourbakhsh

The location and view are very nice and good, the rooms are very clean and good, Very kind and friendly staff, But I give one less star for overall management, During my trips to different countries and hotels, this is the first time that I see so much work pressure on the employees, Why should the staff take the dishes of the guests and the guests themselves cannot carry them? Of course, this is definitely for the convenience of the guests, But it is not humanely correct that employees are constantly running and cleaning, Overall, I give the best points to the hotel, food, location and staff, Of course, not having an indoor pool is another problem of the hotel. Overall, apart from these issues, the hotel was great

Rob Rayner

We have just come back from staying a week at villa del mar and we had a very good experience. The location of the hotel is great being just by the sea and a small walk into town but still remains quiet at night. The rooms was clean and the facilities was nice throughout the holiday to which stayed consistent. The best part of our holiday by far was the service at this hotel was very good. All staff was extremely helpful and easy to speak to and nothing was a problem. I have a severe nut allergy to which I have to be really cautious of what I can or can’t eat as this could literally hospitalise me. After explaining this to the staff here they made sure I was okay with the food and a member of the kitchen would tell me before each meal what I can and can’t have to which I think was such a nice touch. All meals was really good and the food is very nice, I would definitely recommend.

Stephen Mccusker

4 night stay with wife for anniversary. 1st time in Benidorm and I honestly cannot fault the hotel. The staff were amazing always on hand to help. I am really fussy with food and have stayed all over Spain and this was the best choice of meals I have seen in a long time. Pool is small but with beach directly opposite hotel we never had an issue with sunbeds. It’s close to shops bars and restaurants and about 30 minute walk along coast if you want the more busy nightlife scene. Totally relaxing hotel highly recommend.

D Smith

It's a nice friendly hotel. It has inside & outside seating available. Positioned on the beach front, where sunbeds can be hired daily. The hotel accommodation is nice. The food choice in the buffet style dining hall is lovely. The food is sometimes themed with a mix of Spainish and English food and signage. For example, a Mediterraneans Seafood or Oriental menu, etc. Our hotel stay was all-inclusive.. the best part was the one hour private spa experience, which was incredible ( Beware, you must stay 7 nights or more to be able to do this). In addition we paid extra for a detox & relaxation massage. If you book room only etc. There are plenty of local bars and restaurants close by. The hotel has an unheated main swimming pool and an additional kids area with a mini swimming pool with a slide. I'm sure both are great fun in the hot summer, but they were not really used in 20°C & below in November 2024. There is a lovely rooftop bar and relaxation area on the ninth floor. Which still has a good vibe. The entertainment is why l gave it 4 stars instead of 5, as not the best, and there were no available soft furnishings except a couple in the reception area, only dining chairs/ bar stools across the hotel. There is not an indoor swimming pool, as the picture advertised is of the spa pool in the restricted spa area. Overall, it is a good hotel that was recommended to me.

Paul Court

An amazing holiday. We booked VIP by mistake but that was an added bonus. The place is amazing. The food is acceptable and there is plenty of it. There is a walk down to the main strip but this means it's quiet apart from a very little bit of building noise from surrounding areas. I would go again without a doubt.

Kimberly Cunningham

Myself, mum and sister are just back from staying at the hotel for a week and I have good and bad things to say. The location of the hotel is fantastic nearby shops, beach and market, the hotel itself is clean (apart from toilets in public areas there’s a constant smell), pool area is a fabulous size and we never struggled for a sunbed, good range of cocktails and drinks to be had. Overall we had a nice holiday but ultimately wouldn’t choose to stay here again. The main concern being the food although it was good one one or two nights it’s pretty much the same options for lunch + dinner both always have some unseasoned roast meat and gravy with about 3 potato options, there’s also a man grilling meat this changes daily with the type of meat but is always unseasoned and oily. The best meal of the day was by far breakfast no complaints there despite it being the same everyday there was loads of options to mix it up. The all inclusive was open from I believe 8/9am - 11pm at night at which point it stops and drinks need to be paid for personally I feel this is a bit early to be stopping service. There is also the issue of staff at the pool bar (in hut) and the outside entertainment bar both always had a fairly big line of people waiting to be served and only 1-2 staff on. The rooms are clean and sizeable with plenty storage options for clothes the only downside is the shower is absolutely terrible you may as well just shower in the rain the water pressure is non existent we all had to wash our hair in the bathroom sinks. Staff overall are friendly particularly the restaurant staff however reception staff need to work on manners they are very direct and not helpful. There was plenty entertainment throughout the day although we didn’t participate in this seemed good and varied however the night time entertainment was poor and I know in most of these places that’s the case but it was 90% very bad singers with no charisma or any idea on how to get a crowd going. Overall this isn’t a bad hotel but definitely not a memorable one either

Lisa Frampton

Love this hotel excellent service, large rooms, great food and amazing cocktails! Fantastic location. Brilliant staff. Adults get a club room it’s truly worth it

Richard Bevan

Great hotel very helpful staff. Good range of food and activities. Good for families. Lifts can be a bit of a problem at peak times, although there are 6 they serve 25 floors and due to needing disability pushchair for child stairs were not an option.

Gareth Jenner

The hotel in general was nice however the pool was very cold and as it was between other tall hotels it was shaded quite a lot. Staff at the reception could have been friendlier as they seemed rude at times. The cleaning staff always said hello and seemed cheery.

Fay Moran

Couldn't have been in a better location right in the middle of old and new town and on the sea front. We had a side sea view room which was spacious and a good view of the sea. Staff were Friendly, food was good we only had breakfast but plenty of choice. Always managed to get sunbeds, pool mega cold but once in it's nice so don't let it put you off

Genna Copley

Myself and my husband have just returned from 4 nights here. Great Central location, walking distance to both the strip and the old town. We chose a Frontal sea View room. Which was on the 13th (top) floor. Fantastic sea views right along the beach. Hotel is spotless and the staff are very friendly and helpful. Rooms are cleaned & beds made up everday. Which is a fantastic bonus. We had the Bed and Breakfast option and found the food offerings great. With a wide selection. From hot & cold options. All buffet. The Hotel has a lovely pool and plenty of sun beds, towels are supplied. With a hot tub & a small shallow pool, for children. Overall a fantastic hotel in a great location. Can't recommend this hotel enough and will definitely be back. An amazing break.

Deb Robinson was Abnett

Brill location on the beach front halfway between old town and the strip. Great staff and lovely room (we had 3 to a room and plenty of space, good shower). Cocktails about €9 each and a good breakfast buffet

Faye Lansdowne

My boyfriend and I stayed here for 9 days. Was meant to be 10 but missed our flight. Because of this our city room/ without a balcony was not available, so had to pay €145 to stay in a room on 1st floor overlooking the beach. Own private pool at end of terrace, (NO SAFETY BARRIER!) Henceforth my visually impaired boyfriend walked off straight into pool fully dressed. Once in our city view room on 8th floor, the noise from the streets below was very noisy day/night so didn't sleep well. The evening entertainment in hotel only fri & sat was poor. Food plenty of choice. Thought that you'll have water at meals free , but No, €2.60 for the glass bottle. Good points= clean every where throughout and reception staff were very understanding when explained why he needed one full outfit and trainers laundered. Within 30mins of checking in the first room. In all honesty I feel they don't consider those who are blind/visually impaired appropriately in this hotel.

Susanna Kay

Location of this hotel is just perfect. In the middle of Benidorm accross the beach the location is just perfect. For us it was a surprise that the times for breakfast, lunch and dinner were so late. Times can not be found on the website and I saw somewhere online it was earlier then what I found out in the hotel. With childeren these times are too late: breakfast 08:00 / lunch 13:30 and dinner 20:00 hour. Also at the pool smoking was prohibited but smoking an e-sigaret was allowed which is strange cause they fall under the nicotine law as well. I told the manager but they weren't open to follow the law in that way. Also a difference is made when you are a foreigner or a Spanish person visiting this hotel. They have rules at the pool that you cannot reserve sunbeds. This is a logical rule but I saw and heard on many occations if you are Spanish and ask if you can go for breakfast with your family the pool boy says it's ok. When I asked because I overheard his conversation he said he cannot allow that.