Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

Ivona Kacelovic

We returned from vacation yesterday. I was in this hotel for the fourth time but it's already the last. I understand that it may not be the season yet but assessment is a maximum of one point. The room is still bearable but the carpets in the elevator stink, dirt everywhere (old block). I took a photo of the carpet near the elevator. In the dining room there is a bad smell in places, similar to cat urine, the food is poor but I understand that this hotel does not meet 5 stars so I'm not even talking about it. The only big plus is their spa. The girls from Thailand are super. This time I was only there for 4 days so it didn't ruin my vacation but I definitely don't recommend it to anyone who pays a lot of money!

Reza Mosafer

I stayed at the Beach club Doganay Hotel for two nights in December 2023. Many of the hotel facilities were closed, the equipment in the room and the hotel lobby was very old. The food was almost the same but it didn't taste bad. The receptionist answered questions and gave me directions, thank you. The hotel is spacious and connected to Yakhl via an underpass, and the surrounding scenery is very beautiful. But the worst thing that happened to me at the hotel was buying a Turkish bath and massage package for 25 euros from a Kyrgyz agent who was stationed in the hotel lobby. I bought it with her advertisement during a market downturn, but it was very short and fast, in less than an hour, the bath and massage were over. I protested that my package was 90 minutes, but it was of no use and I told the receptionist about the matter, who said that unfortunately the bath and massage are rented by a contractor, however, he said that he would pass the matter on to the hotel manager. But why should a 5-star hotel not have supervision over the performance and behavior of the spa staff is still strange to me and for this reason I do not give a full score. Overall, I do not recommend the hotel to anyone with this management style. The decision is yours.

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

E S

This is NOT a 5-star hotel! This is not even a 1-star hotel! Do not be fooled by the affordable price for a "5-star" vacation in an otherwise expensive Belek region! Keep away! You have been warned! This has been the worst experience I’ve ever had! We were initially given a room on the west side of the hotel, and the smell was unbearable due to the septic tanks located right outside. As soon as we entered, we were hit with a disgusting odor of sewage and mold. The air conditioning was covered in mold and hadn’t been serviced in ages. After our first complaint, the staff promised to clean the room thoroughly, but no one ever came. Following our second complaint, and after some help from a local contact, we were moved to a room on the east side. While the smell issue was resolved, other problems persisted. The east side rooms face a neighboring hotel with a summer kitchen that starts operating around 3 a.m., causing loud noises and conversations, sometimes even arguments. The hotel restaurant is filthy and serves the same bland food every day. If you aren’t among the first to get there, you’ll likely miss out on most of the food. The sunbeds are constantly “reserved” by people who either don’t show up until the afternoon or never show up at all, and the staff does nothing to address this. I even spoke with the owner, a man named Hussein, and his “right-hand” person, who both promised to fix the issue within minutes—yet, unsurprisingly, nothing was done. Any complaints made at the reception are passed on to “guest relations,” managed by a Russian woman who, frankly, does absolutely nothing. I believe that a picture says a thousand words - so judge yourself!

Katerina Dimitrova

I was pleasantly surprised by the hotel and the price vs what we get was awesome. The food was nice- a lot if traditional Turkish dishes and produce, fresh fruits an vegetables. The rooms are well kept and the staff was very friendly. The managers as well, they made sure we were well looked after. Daily activities by the pool and at night. Over all a great holiday.

Valentin

I do not recommend going to this hotel. The first bad thing was the room, as I opened the door and entered the room, a strong smell of mold hit me, and the ceiling was full of mold. The balcony wasn't cleaned on my entire stay. In the bathroom, the toilet lid was stained with yellow color, you know from what. This hotel has a big problem at the restaurant, it is small and because of this it is always formed crowded food. Stay for 20 minutes to fill a plate with meat, garnish and a salad... They also don't have what you want to drink at the bar. For example at the bar at the restaurant did not have pepsi max at all on any day out of 8, on the last day at dinner they did not have beer, and the coffee machine did not work, not even at the beach bar, so if you want to drink coffee on the beach you can't. In many other days in a row they did not have the ingredients for mojito and did not bring them so I had to drink something else. What did I pay Ultra All Inclusive for? To drink water?

Liam O

I rarely leave hotel reviews, however, after some of my belongings were stolen and experiencing some of the worst customer service, I felt inclined to do so. On check in I gave my name, the receptionist didn’t utter a word, a short time later I was handed my key card and a photocopied information sheet which was so faded I could barely read parts, I was pointed to the lift and told my room was on the 4th floor, then he walked away. Some basic information and layout of the hotel would have been helpful. The room was dated, wallpaper missing bits that had been ripped and not replaced, carpet not hoovered, I think Stevie wonder fitted the bathroom due to the uneven tiles and sloppiness of the grout everywhere. Towels and bed linen were clean, although the bed was rock hard. On arrival my fridge was stocked with 3 bottles of fizzy drinks, this was never topped up thereafter. I did order a sea view room, what I got was a view of the back end of a nicer hotel opposite with a small sea partially visible through a gap. The food is just bland and completely tasteless, the drinks are served in paper cups which become soft and awkward to hold after a few minutes. The pool and pool area was nice and well maintained. The staff at the pool bar are the most miserable people I’ve ever encountered, a smile or a courteous greeting was never to be found. I was to be collected by transfer on my final day at 3:30, as check out is 12pm, I asked for a late check out, I was told this would be €30, a bit steep but I paid. When I returned to my room at 2:15 to shower and pack, I was met with two housekeepers servicing my room, they looked perplexed that I was there. I quickly noticed most of my belongings were not there, I gathered that they had not been informed of my late check out and tried to explain this to them, despite my best hand gesturing the language barrier prevented the message getting across. After some time and with the help of Google translate they understood and my things began to reappear from the corridor back to my room. After showering I then noticed my expensive trainers, electric toothbrush and a few small toiletries were still missing, so I found the ladies and asked where my belongings were, they just continually shrugged their shoulders then ignored me and continued to work. I found another housekeeper and explained the situation, she was helpful and 20 minutes later my trainers returned. I checked out and explained what had happens to the receptionist, he told me to have a seat and he’d get the items returned to me. I sat there for 40 minutes, occasionally chasing him and being fobbed off with “soon” each time, until my transfer arrived and I left. I could have dealt with the dated appearance and bland food if the customer service was there, but all the staff were just appalling when it came to customer care. I’ve been all over the world staying in hundreds of hotels, but this place is officially the worst! Avoid like the plague!!

Galbenus Ariana-Elena

I had high hopes for my stay at Clover Magic Seagate, but unfortunately, my experience was deeply disappointing. From the moment I arrived, it was clear that this hotel did not live up to its advertised standards. Firstly, the cleanliness of the room was appalling. The floors were dirty, and there were visible stains on the bedding and furniture. The bathroom was no better, with mold in the shower and a lingering unpleasant odor. The service was equally disappointing. The staff seemed uninterested and unhelpful. Any requests I made were either ignored or met with a dismissive attitude. I felt like an inconvenience rather than a valued guest. The food was another major letdown. The buffet was poorly stocked, with limited options and lukewarm dishes that tasted bland and unappetizing. The restaurant area was often overcrowded and unclean, making me question the hygiene standards of the entire establishment. Additionally, the amenities were not as described. The pool was dirty and overcrowded, and the supposed "private beach" was a crowded, litter-strewn stretch of sand. The hotel's advertised activities and entertainment were virtually non-existent, leaving little to do during my stay. Overall, my experience at Clover Magic Seagate was far from magical. I would not recommend this hotel to anyone looking for a pleasant and enjoyable stay in Belek. Save your money and look elsewhere.

Aila Tough

Had a good stay here! Staff were friendly and helpful. Rooms were standard, we booked a double bed but had two singles pushed together. Was very noisy at night until around 5am, however we took earplugs and slept fine with these in. Overall cleanliness was fine! Breakfast was good, large selection and tasted fresh. Dinner wasn’t great- mostly fish options. Even the pizza had fish on. Could do with more variety and didn’t taste as fresh. Pools were good- not too cold and managed to get sun loungers easily. Good location especially if you’re looking to party however probably not great for families due to the noise. I felt safe during my stay- however i did see police escorting people out multiple times. I asked reception for a clean towel and they told me there would be an additional charge, also an additional charge to use the safes in the room. Overall good- but wouldn’t stay here again.

Catalin Muha

It was a stay with more pluses than minuses. Excellent pool. Good food, good and educated staff. The girl at the reception named Carmen deserves 7 stars. She is very calm and helpful. The only dissatisfaction was that we did not have a sea view, but despite all that it is ok. I recommend this hotel.

Karl Lightfoot

I wasn't impressed with this hotel. My friend stayed here 13 years ago, and the rooms are exactly the same in 2025. We were on the top floor, and there were screws missing from the rail on the balcony, which didn't fill me with confidence. We rented electric scooters, but they wouldn't let us charge them at the hotel. They said we couldn't charge them as we were under 65. We had to charge them at the neighbouring hotel. It's right on Veronica strip! STAY AWAY! we only walked down the strip when four women pick pocketed us. They try to grab your d##k so when you go to cover, they reach in your pocket.. luckily we had prepared for this by leaving our phones, wallets etc at the hotel and only took out 100 euros in my sock and only had 20 euro in my pocket at any given time.... she took my 20 euro then and called me poor because she was expecting to have stolen more 🤣

Grace Rankin

Me and my partner recently stayed here. Were a young couple and really enjoyed it. Yes the hotel is close to the strip but for us, the noise wasn’t much issue. We enjoyed sitting on our balcony in the evening and watching the nightlife. Yes the music goes on until early hours of the morning but never stopped us from falling asleep. Noise subsided when we closed the balcony door. Great location for us, beach walk either way out of the hotel, shop at bottom of hotel. Staff were helpful and friendly, we done aqua aerobics one day and the guy who done the class was amazing!! Full of energy and kept everyone entertained. Would definitely come again to Sol Tenerife⭐️

Mihaela Velkova

Overall the hotel is perfect for a friend's company and couples but for children is not the best option because it's loud during the night and it's mostly young people who are there to have fun. The location is really good, the beach is in front of the hotel and there's a lot of clubs nearby, you don't need transport for that. The pools are great, but if there's a lot of guests, it's a little bit difficult to find a space near the pools. The rooms are clean but need renovation. There's a lot of shops around the area and you can take a walk, do so much stuff around the hotel area. There are options for additional excursions that you can book near the main entrance of the hotel, which was great and the girls there are really happy to help you and recommend the best thing for you. We were really happy with the entertainment team, there were a lot of activities during the day and in the evening as well and they were different every time. Definitely recommend if you want to have a decent experience in Tenerife for this price. I think the best option is to stay at least 7 nights so you can experience most of this beautiful island.

Marie Crane

Dated but clean beach front apartments but for the amount of time we spent in the apartment we were very happy and have already booked again for next year. The resort has some lovely restaurants around and a nice bar near reception, also a shop that opens 8am-8pm for essentials. Staff are amazing and nothing is too much trouble for them. If you are checking out late they have a bag room to store your cases free of charge and a shower room you can book a slot for also free of charge. Very good for what we paid, so much so we have already booked for next year.

Queen Of Elite

The rooms are nice and spacious. The kitchenette has a fridge/freezer, microwave and dishwasher. However my only issue was that there was no air-conditioning. Great little supermarket on sight and the staff were very friendly and helpful.

Stef Bryans

We weren't told major construction is happening right next door to the hotel. Guess where our room was? This lead to thick layers of dust covering absolutely everything. I have lung disease & all this dust has caused issues with my breathing. Room has no air conditioning so it's like an oven. We had an issue with the door not locking & the shower had an issue. Both were fixed quickly thankfully. Pools aren't heated so they're ice cold. Everything is very outdated & shabby. Broken items aren't fixed/ replaced around the hotel. Very disappointing after spending £1500 to come here. Location is not bad. If you're able to walk longer distances, there are numerous shops around but for someone with restricted mobility, it'll be harder. Very sour disappointment & we won't come back. Staff were lovely though.

Holly Muchmore

Room was OK but no air conditioning or fan or phone. Facilities good and pools great. We found 2 cockroaches and a lizard. It's a good place however for kids to be entertained with all the pools, kids club and disco and bingo. It was all ok until the end when we not told about the checkout time and got rudely told after the time we were late and then fined 20 euros for the 2 hours it took to panic pack for 5 people. I checked out and the receptionist said it was OK for my baby to stay under the parasol on the terrace until the cleaners arrived. The manager then returned and was so rude it was awful. Said he'd come back for the 3rd time and it was a hotel so we needed to leave, I explained we had been given permission and he was still rude. Other people said the staff were rude too. Also the bed in the sofa bed was badly uncomfortable and there was a double mattress locked in the cupboard and they reluctantly let us use it but I saw them take it away afterwards. Also the cleaners gave us filthy looks as we were sat outside waiting to leave. We hadn't left it in a mess.

Christopher Ancira

I booked a two-night stay at this hotel, but I had to leave after the first night due to a serious cockroach infestation in the room. I’m not someone who normally complains, and I tried to stay calm after seeing the first one—but they kept coming. I’ve attached photos as proof. To make matters worse, there was no air conditioning. When I arrived, the room was stifling hot, and the entire space felt run-down and poorly maintained—not at all what you’d expect from a hotel that markets itself as a 4-star establishment. I didn’t even sleep in the bed and ended up having to find and pay for another hotel that same night. The whole experience was stressful, disappointing, and a waste of money. I’ve since requested a refund and am still waiting for a proper response. This place needs serious improvements before it should be charging premium rates or claiming 4-star status. I would not recommend staying here.

Цветелина Антонова

Loved this hotel. Wasn’t sure what to expect. Last year i had a holiday in 4* in Alcudia and wasn't worth the money so I decided this year to go for 3 *, could always eat outside and spend time on the beach if i don't like it. But I couldn’t fault any part of this hotel. It was spotlessly clean. Always cleaners cleaning the main areas and restaurant, pool area. Great location - walking distance to the beach, to the yacht port and promenade. I saw some people moaning about the food but to be honest there was always something to choose from, the Mexican themed dinner was fab. All the staff been great, helpful and always smiling, pool bar staff were so busy and still providing great service. Thank you and hope to see you again.

Incsu Inuka

The hotel is very close to the beach. The air conditioning is great, the hotel is clean, I really loved the food because there are many different things to choose from although some of it wasn't properly cooked (potatoes in cream half uncooked/ meat overcooked and chewy). The rooms are small but ok, the only thing we missed is that there is not a single fridge in the entire hotel. The cleaning staff never swept or mopped, not even once, during a week-stay which was kinda odd because we accidentally brought some sand in when coming from the beach. Overall nice experience, thank you.

Lynnette Brammer

Rooms no storage for clothes. No draws . Couldn't hang dresss. But clean. all inclusive like going back 25yrs. Every drink at bar only small plastic cup or paper cups. No large pint cups for men. Only 2 drinks per person. Restaurant food good but it was chicken every day. And nothing for children. The pool area small congested, was not good for children .

Natalie Pinto

Perfect location and excellent entertainment. The downside for this hotel is the service, nothing in favour for the customer. We asked for a umbrella for the pool chairs and was told someone would come and bring one... Still waiting... We had to catch the 8:10 coach and came down for early breakfast and they wouldn't serve breakfast that early, we were told it only opens at 8am. Very disappointed with the service. Won't be using this hotel again.

Michelle Farndon

The best thing about this hotel was its location and the rooms for the price were ok . The worse thing about this hotel was the food choice was poor not enough meat and the food was poorly cooked. The drinks on the all inclusive menu were very limited not like other all inclusive I have stayed at . The wine was watered down was horrible and the entertainment was pretty drab apart from one singer one night . We didn’t sleep well not one night due to the noise . Myself and my partner had a great holiday but would not stay at this hotel again was not good enough for all inclusive .

Terri Yates

We brought our kids on their first ever abroad holiday in June 2025. We had an absolute blast!! All of the rooms are perfect, even when you have a no balcony like we did! We didn’t really know what to expect of the entertainments team as we’ve never experienced anything like it before but our youngest loved every activity she took part in. The team are fantastic and put all of the kids at ease when joining the daily activities. They completely look after all the kids that go to the club and I can honestly say it’s made our trip super special. Anyone thinking of taking kids to Sol pelicanos you definitely should! Best pool and atmosphere in Benidorm (if you’re not here for the strip)

Amie Hibbert

Very basic hotel. There is no aircon in the room. I complained as we couldn't sleep with the heat. They said its not summer yet, so no aircon. Don't bother going all-inclusive. You get watered down alcohol drinks. The same food for lunch and dinner. We got so fed up with the food that we ended up eating out. The bar by the bigger pool has a little food court for the all-inclusive guests. Very poor quality and food choices. The pools were lovely and clean but cold. But then we did go in April. The staff were nice. Entertainment every night. They put a lot of effort into entertaining kids in the evening, before the adult entertainment. We arrived at midnight on our first night,so day one of our holidays was over. On day 7,our last day, we were checking out at 11.45am. We were told we could have breakfast,as long as it's before 7.15am. We arrived at breakfast to be told that we couldn't have anything from the hot side, only the cold side. So toast and cereal. I thought this was wrong, as we paid for 7 days all-inclusive, yet only had 5 days of this. The location is good for shopping. I wouldn't go back to this hotel.

Eddy Dudley

A great hotel in a great location. If staying for All Inclusive, the food can be a bit repetitive, and the staff are slow to restock items, but it's perfectly fine. Drinks are nice, good selection. The pool areas are nice and plenty of space. Overall would recommend.

danika devereaux

Brilliant location. 5 minute walk to the beach and a 2 minute walk to the main nightlife strip. Rooms and hotel were clean. Food was a great selection and fresh everyday. There are several pools, the main pool busy and lovely and then a smaller pool on the other side of the building which was chilled and relaxed. Plenty of bars to get a drink. Barely heard any noise from the street. Great stay, value for money and would stay here again.

Eve Donnelly

STAFF WERE AMAZING I had an allergic reaction and they handled it very well And you can order your lunch and breakfast and dinner and advanced when you have an allergy and you tell them all about it and they make sure that you are protected from the allergen. There are allergy signs everywhere. The manager was very accommodating and the staff checked up on me a lot all in all it was great staff

Derek Maguire

Food excellent. Staff excellent. Location excellent. Only thing I really found odd was the staff blasting out techno music for 6/8 people excercising when the other 300 guests are trying to chill, which was impossible listening to a full volume rave. Please change 5his for your guests sake. Otherwise could not fault them. Lastly try the hammocks, even there you cannot escape the rave which again is very irritating. Will be sure to compliment the chefs/kitchen staff. All food was top class.

Esha Sugarman-Buckle

We recently enjoyed our first family holiday at Sol Lanzarote near Puerto de Carmen, and overall, it was a fantastic experience. The staff truly made our stay – every single person was incredibly friendly and always happy to help. The hotel boasts three pools of varying depths, perfect for all ages, though we did notice a lack of a strong chlorine smell, which might be worth noting for some. We opted for a sea view superior suite, which was ideal for our family. The sliding partition separating the main bedroom from the living area (where the sofa bed for our daughter was) offered great privacy for bedtime. The view from our balcony was absolutely stunning, making any minor issues worth it. Speaking of minor issues, our room's floor seemed to accumulate sand easily, leading to sandy feet and sheets, and the balcony door didn't seal perfectly, letting in some wind noise. However, these were small points given the overall positive experience. Food-wise, there was always a good variety, even for picky eaters – think chips, pizza, and plenty of fresh fruit daily. One small area for improvement was with the Jet2 reps; their presence was quite limited compared to other tour operators. For excursions, they only accepted card payments. However, we discovered a brilliant alternative just a short walk along the promenade (turn right from the beach exit) called LCT Excursions. The team there was incredibly friendly and helpful, taking both cash and card, and able to arrange any trip we wanted, even those not advertised by our tour operator. Highly recommend them!

Daniel Apreotesei

We stayed at the Sol Lanzarote Hotel for 10 days and overall, we were very pleased with our experience. The food was of good quality, although it became somewhat repetitive over the course of our stay. The staff were professional and courteous, and we felt well taken care of throughout. Daily housekeeping was satisfactory, with particular praise for Mrs. Nicole, whose service was exemplary. She maintained a high standard of cleanliness and was exceptionally friendly — we have only words of appreciation for her. Unfortunately, we did not receive the same level of service on the days when Mrs. Nicole was off, as the other two housekeeping staff did not meet the same standard. All in all, it was a pleasant stay, and we would gladly return to Sol Lanzarote in the future.

pamela raymond-heath

Lovely Location. Hotel Rooms are Lovely, but the hotel itself needs a good paint and some maintenance. Pools are smaller than expected, and sunbeds are really crammed in with not much space around you. Sun beds need replacing. Pools freezing cold. These need heating. Food is lovely. There is always a huge choice and good quality. Overall a good hotel.

Kelsey Pye

Hotel was absolutely beautiful couldn't fault it from the clealiness inside to the cleanliness outside. The rooms were absolutely lovely, very clean and very well kept! Beds were super comfy. The food wasn't the best it was very repetitive and not very hot when taken to where ever you was sitting, The food just seemed to be based around fish every night. They didn't seem to know how to cater for big families who wanted to sit together for meals, as me and my family had to sit separately as they couldn't put us together. But apart from that small negative the hotel is in a great place, not to far from the shops and bar and also the hotel.

Erjon Grori

Not what I Expected I stayed at El Karma Beach Resort & Aqua Park recently and, based on my experience, I was extremely disappointed with nearly every aspect of the stay. Front Desk & Management In my opinion, the front desk staff seemed overwhelmed and unresponsive. I personally felt that the overall management lacked professionalism, and when I raised issues, they didn’t appear to take them seriously. I also felt that the hospitality level didn’t match the high pricing, which was frustrating. While the photos online reflect the surroundings, the actual service quality during my stay didn’t live up to expectations. Rooms The room I stayed in was below standard in terms of cleanliness and maintenance. The air conditioner didn’t function properly, the safe in the room was unusable, and overall, the room felt outdated. The towels and bedsheets appeared worn, and I wasn’t confident in their cleanliness. Food Personally, I found the food quality to be poor — often cold, repetitive, and lacking in flavor. Hygiene in the dining area seemed below what I would expect, and the dining space felt overcrowded and not well-maintained during my visit. Service The overall service during my stay left a lot to be desired. It didn’t feel welcoming or guest-focused, and I felt like support was difficult to reach when needed. Unfortunately, this hotel experience was far from what I had hoped for. I wouldn’t personally choose to return or recommend it to others based on my stay.This review reflects my personal experience and opinion only.

Katarzyna Serafin

I had a wonderful stay at El Karma Hotel in Hurghada and highly recommend it to anyone looking for a relaxing and fun vacation! The food was delicious and varied every day – there was always something tasty for everyone. The pools are absolutely amazing – large, clean, and perfect for both swimming and relaxing. The water slides were a huge hit, especially for families and anyone looking for a bit of fun! The beach was also a highlight – clean sand, crystal-clear water, and lots of colorful fish to see just a short swim from the shore. It’s a great place for snorkeling or simply enjoying the sea. The hotel itself is big and well-maintained, with plenty of space and great facilities. The staff was friendly and helpful throughout our stay. Overall, it was an excellent experience, and I would gladly come back!

Hema Solanki

Took my grandchildren. Kids had a lovely week due to the pools and slides. Not far from the airport, so transfer time was good. However, at check-in, they had me on their system but, for some reason, said the information was incorrect. After two and a half hours and a heated conversation, we got into our rooms. It was 9.30 pm, so it was not a great start. The room desperately needs updating. For example, the wall sockets are loose, the shower door does not close, and the kettle and lamp are broken. But for me, I just felt the whole bathroom needed a deep clean. Apart from the reception staff, all the site staff were lovely. Would I return? Absolutely not.

Michael Mulvany

The hotel is nice and all but the bar staff are friendly. Trip is supposed to be all inclusive for beer, but they serve beer in 100ml coffee cups that are half foam.and luke warm. I was in a group of 7 and a bar man we nick name d "sloppy" gave out when I ordered 4 beers. He then continued to give out in Arabic to the other staff. In short this hotel is good for everything if you are happy to not drink beer at all. If you do drink, avoid sloppy the bar man at all costs.

Luceneia Mendes

I recently stayed at El Karma Aqua Beach Resort in Hurghada for seven days to celebrate my birthday with three friends. Upon arrival, we were welcomed warmly by tour guide called Mohammed, who was extremely helpful with our luggage, check-in process, and ensuring we could get some food after our journey. The resort itself looked beautiful, and our rooms had a lovely view of the pool and palm trees. However, our experience was a mix of highs and lows. The weather was quite windy and cold for the first few days, but we still tried to make the most of the pools and resort facilities—only to find out that most of the pools were freezing. There was just one heated pool, which was always overcrowded, making it difficult to enjoy. The biggest letdown was the food and drinks for an all-inclusive resort, the variety was extremely limited, and snacks outside of restaurant hours were restricted to just burgers and fries. Even worse, the quality was poor. The man preparing the snacks would sometimes serve undercooked burgers and fries, and they were often cold. On top of that, he was incredibly rude, throwing food onto plates rather than serving it properly, which made the experience even more uncomfortable. When we visited the Italian restaurant, we were surprised to learn that drinks and à la carte menu options came with an extra charge—something we found unreasonable, given that we had already paid for all-inclusive service. Room service was practically nonexistent, and the overall service from staff left much to be desired. When we raised concerns, we often felt ignored, as if we were talking to a wall. The staff seemed uninterested in helping, and some were outright rude. One particular experience stood out at the spaghetti station, where the cook had a bad attitude and seemed unwilling to serve guests properly. To make matters worse, the food quality was poor, and it made us feel unwell during our stay. There weren’t many options available, and what was there was far from appetizing. Transportation around the area was also inconvenient, making it difficult to explore outside the resort. While the resort itself isn’t terrible, it definitely needs major improvements—especially in food quality, service, and staff hospitality. Thankfully, towards the end of our trip, we discovered El Gouna, which was an absolute gem. This beautiful area had an amazing selection of restaurants—perfect for anyone who might be tired of resort food. The dining options were far superior, and the atmosphere was lively and enjoyable. The Marina in Hurghada city also stunning, making it a great place to walk around and take in the views. I only wish we had known about it sooner, as it was one of the highlights of our trip. Would I return? Probably not. Until they improve their customer service and overall experience, I wouldn’t recommend this resort to others looking for a relaxing and enjoyable holiday. I only gave it two stars for the views and spacious room but overall not a nice stay !

Migu Te

Amazing Stay in Egypt! We had a fantastic stay at this hotel! The rooms were spacious, spotlessly clean, and were regularly serviced every day. One of the best parts was that we didn't experience any food poisoning, which can sometimes be a concern when traveling. While the food options weren't overly extensive, we certainly didn't go hungry and found something to enjoy at every meal. Another highlight was the cleanliness throughout the hotel, no insects or mosquito bites during our stay, which was a huge relief. The staff were incredibly welcoming and always ready to help, Overall, a great experience, and we'd definitely recommend it to anyone visiting Egypt!

Maliha Miah

Amazing 2nd family holiday here. Rooms are clean staff are very attentive. Food is good, the international a la carte was my favourite. Bar staff, housekeeping and reception staff are excellent. The best part of the hotel is the amazing animation team. My daughter is 4 and everyone in the team made it an amazing experience from kids club to kids mini disco. Adam is an amazing choreography his afro beats dancing is certainly very entertaining. Thanks to Angie and Erika for the mjni disco and kids club. A special thanks to Salsabeel who made extra effort especially with my 6 month old. I was shocked that she had only just joined yet was absolutely amazing. She always had a smile kn her face and played with both my kids. They loved her. If you are looking for a fun filled relaxing time come to royal Lagoons.

Jan zaczyk

I am in this hotel for the second time. I was in March. I was delighted. I am here now and everything is great. but the bartender at the bar which is in the pool. all the time smokes cigarettes and sits on the phone. does not see that someone wants something to drink. even calling does not give any result. then he is offended. lack of culture.

Brijesh Chopra

Excellent family friendly hotel. Food was excellent and desserts were heavenly. The reception and Animation team was great as well. Good location as it is walking distance to shops and promenades. Things they can improve are internet availablity, room doors, food labelling and Animation team time tables.

Ярина Миронченко

After the rest, I had a very pleasant impression. The room was spacious, the furniture and plumbing were in good condition, cleaning was done every day. The staff was extremely pleasant and friendly, the cleaner surprised me with figures made of towels every day, the animation team was great, they held fun interactive activities and set a great mood, Thomas, Kira and Adam are very cool) The choice of food is quite large, it was delicious, the waiter Sameh is attentive and friendly - a real professional with a very kind heart. The disco on the territory of the hotel is only twice a week, but you can go to the after party every day for an additional fee to another hotel or club. There are different performances almost every night, we liked the fire show the most, it was amazing) The hotel territory is very beautiful, green and well-groomed, many pools. The pools are clean and large with different depths, lifeguards are on duty for your safety, there are fun slides that lead into the heated pool.

Mira Gjegja

Visited this hotel during my trip around greek islands trip and was very impressed. Staff were very attentive and efficient, bar staff constantly offered more drinks, but not too much. Cleaning staff did immaculate good job, not only in the room, but all territory. The terrace is beautiful as you can see across the sea and watch sunset. Being a lactose intolerant too, I was catered for with no extra fuss or problem. We felt at ease and very familiar to the place and people. Overall a great few days, wish I had a longer stay.

Gianna Kanderaki

We had a fabulous time i would say. We went for our anniversary with my boyfriend and the surprise that found me there was an amazing proposal on the beach! Smth I would never forget. I wanna thank all the Rinela staff for being polite, understanding and listened all my needs. Our room was comfortable with a beautiful see view, we tried the romantic breakfast in the room and it was excellent. We watched the shows, enjoyed the beach, and ate a lot! Wonderful memory!

NTELABEGGATRON O Sirial NO

Very nice resort with modern designed rooms and nice beach, the pools are also beautiful. The resort looks amazing in the evening time with lightening. The garden is well kept and beautiful. We enjoyed much and just relaxed all day at the beach and don’t want to leave the hotel as there is everything here. Spa was nice, we tried some of a la cart restaurants and food in main restaurant was also good. Evening program is good and every night is different. Definitely good value for money. Bar very nice 🤓

Fiona Bromige

We have just had a fantastic week at the Mitsis Rinela hotel. The hotel is situated on a blue flag beach which we thoroughly enjoyed. The pool area was great too, although the pool is 3 metres deep! The choice of restaurants and brunches were plentiful and had a wide variety of choice. The Pan Asian restaurant food was our favourite! Waiter service around the pool was good and Marina was brilliant! The ice cream, crepe, waffle, bbq, pizza stations were on offer throughout the day too! A sea view room is a must as the bay is stunning and you can see Dia island too! Spa was good for massages but not a lot else. Gym and yoga studio were located in a cool location and Zoe was welcoming and friendly. There is not a lot to do in walking distance in Kokkini Hani but you can book excursions. All staff were helpful and polite and this made our stay even better! Would highly recommend!

Dimitris Pelitaris

Perfect for families with babies – warm staff & great baby food! We stayed for a week at Mitsis Rinela with our 8-month-old daughter and we were absolutely delighted with our experience. The staff were incredibly friendly with children — always smiling and welcoming, making our little one feel special everywhere we went! We were especially impressed with the baby food options: every day there were salt-free choices available, and the chefs were more than happy to prepare special meals just for her. That level of care meant a lot to us as new parents. The room was spotless and fully equipped for families, and the shared areas were safe and easily accessible with a stroller. We wholeheartedly recommend this hotel to anyone traveling with young children — we will definitely be coming back!

Nicolae Berfela

⭐️⭐️⭐️⭐️⭐️ We had a truly wonderful stay at Bella Beach Hotel! The location is perfect — right on the beach with stunning sea views and easy access to Heraklion and other nearby attractions. The rooms were spotless and comfortable, with everything we needed for a relaxing holiday. What really stood out was the hospitality — the staff were incredibly kind, always smiling and ready to help with anything we needed. The food was fresh and varied, with delicious options at every meal, and we especially enjoyed the themed nights. The pool area and beach were both well maintained, with plenty of loungers and space to relax. Thank you, Bella Beach, for making our trip to Crete unforgettable! We’ll definitely return. 🇬🇷🌊☀️

paul wren

We went for a week. Food was top quality; very well prepared with lots of variety. High point for us was the staff, who went out of their way to make us very comfortable. It's the people that make the place and the staff certainly did that! Took advantage of spa for massages which were superb. Also, took advantage of both Greek restaurant and fish restaurants which we thought were exceptional.

Isaac Furtado

Absolutely fantastic. A very classy resort that takes exceptional care of its people. The servers are always happy and polite. Food which is most important to me is at 5 stars no question. Location is gorgeous. Architecture is the best of all resorts around, truly gives of the true Greece sense. I will be visiting again

Iame

I actually had quite high expectations when I saw the reviews, but I was disappointed. Maybe it's a matter of taste, but on the other hand, we were 15 people and none was impressed. It was an OK experience, nothing wow or extremely bad. Food could have been more diversified. It was hot in the restaurant area, especially at lunch. Some room facilities, like sink, shower glass, need some upgrade. Entertainment schedule could have been more engaging. Drinks were fine. Close to the airport. Rent a car office inside the hotel lobby.

Keeley Mason

this hotel is really nice. rooms are tidied daily and are very spacious. sun beds are always available and easy to claim in the morning so no need to rush out the door to put towels out. plenty of bars to get drinks from at anytime- however international spirits and beers and not included in the all inclusive package- you have to pay extra for those. hotel is in a good location right on the beach front with easy access. restaurants and bars along the beachfront are about a 10-15 min walk away and a taxi into the nearest city centre is only 10euros.

David j

The room, wow! Stayed at SBH chain hotels 3 times now as we love them, but this hotel room was definitely the best standard and cleanliness we’ve experienced. Very modern, clean and fresh. The sun beds have to be paid for, which is fine, but….. the hotel staff do not stop people coming down. We paid for the beds, for the day and were told very clearly no under 18s, and they have to be paid for. Not one staff member checked through the day and there were loads of people in and out etc. They can’t be blamed as it isn’t signposted or hotel guests made aware that the area is private. But the staff did not keep a check on this, and was pointless to pay for it. The food, standard all inclusive I guess. The quality of the food was not the best. Having stayed at other chains, the quality in this one was far below the standard SBH has set at other hotels The dining room was always busy, to be expected when the hotel is so big and so busy, but never struggled to find a table in there. The all inclusive was fine, the only thing we struggled with was that the snack bar had one staff member at the bar and it was so busy, that they should have opened up the pool bar or put another staff member on, as it was quite chaotic down there a lot of the time All in all, there were good and bad points like all hotels and all inclusive resorts, it was a great distance away from the beach and shopping so always had something to keep occupied.

Worm

Not as bad as reviewers say. My experience here was somewhat decent. Most of the food was good, Waiters, shopkeepers and cleaners were nice. There was a nice selection of rooms with different characteristics and some great views. Very easy to get to the beach as all you really have to do is exit through the roadside entrance, cross the road, and walk to the beach. Pools were kept clean and i had a nice time here. Overall, It was decent, and i reccomend it if you like going to the beach and relaxing at the resort.

Amber Corbett

I booked this with my 12 year old son. After reading some of the reviews I was really nervous. However. It's really not that bad. It's a really good 3 star. I mean, high grade 3 star. I've been to 5 star resorts and it's not on par with them but it's a really comfortable, open spacious hotel. Where is misses are things like cracks in the door frame and the carpets need replacing in the halls. But the rooms are open and spacious with air con, our view wasn't great but had beautiful sunshine in the morning. The food was interesting. Not glamours, lots of salad choices, meat changes daily, lots of vegetables. The deserts were mainly the same each day. Now... the drinks.. seriously watered down. You can knock back 4 / 5 cocktails and still be sober. The pools are freezing. Not heated. Takes ages to acclimatise but once your in they're fine. Although I'm a very cold person so I had to get out after 20 minutes even if I swam continually. The views are beautiful of the beach, the service was good. The restaurant/ buffet area was clean tidy and continuously cleaned. Chefs cooked infront of you. Soda on tap, same with wine and beer. 2 hour transfer from airport. Beach is stunning. Very windy though and can be choppy. All in all a lovely well rounded hotel. Don't be afraid.

Margarita Muza

We were in September 2024 in this hotel. I made a booking online and received a confirmation. We came with a 1,5 years old baby and the receptionist said they have no rooms and they can’t host us. After some stress and arguments they confirmed that our booking is ok and we got a room. Maybe better was not to get a room there at the end. The hotel is old, a lot of things broken and out of service. Really not nice impression to go around through the territory: dirty, broken, some dishes and glasses everywhere. Probably not enough cleaning personnel. The food was not good. Salmon was only served Fridays. The serving of the food - without putting any afford. The drinking machine was always “broken” - even it worked if you ignore the sign… Would not advise the hotel and I personally will never come back.

Rachel Killington

Nice holiday, old and shabby in places. Rooms not cleaned very well, regularly needed to ask for towels and toilet rolls at reception. Asian restaurant wasn't very nice and wasn't worth booking or paying for drinks. Broken glass, empty glasses and bin bags hanging around outside rooms. Trees need trimming around paths and walkways need sweeping, just looks unkept. Food in restaurant nice, can't fault the staff. Lots of sunbed saving, so struggled to get 4 together for our family. Shame the children's pool isn't bigger. Again the staff make this hotel. Shame as it could be lovely, but needs a bit of TLC! Enjoyed our stay but won't be returning.

ismail ebrahim

Came here with the wife for a week, if your food lover like us you would enjoy that as they do have many different varieties for each other day ,however the rooms are not same as online images abit of a let down. Please be careful if you are buying anything and not packing it away as we just had our souvenirs disappeared from our room. Hotel manager was really good with us and purchased souvenirs for us. Overall a good decent week.

Tiffany Attwood-Payne

We went to his resort in January and loved it so much we returned again in April. As always the room was great, service amazing, staff friendly and helpful, absolutely amazing entertainment team couldn’t praise them enough. Filo, snoopy, and Mario stood out everyday, engaging you in activities, having fun with you, making it a personal experience! and creating a lovely atmosphere by the pool as well as the beach. Entertainment every single night, lots of variety. Mohummed the lifeguard couldn’t do more for you and was so lovely. All reception staff were super helpful. Didn’t have a single bad experience with a staff member whilst here everyone is so friendly. Room was cleaned so lovely everyday, fresh towels, complimentary toiletries, bottled waters, which made us feel at home! Will definitely be returning for the 3rd time!

Shadia Soliman

We came here before and it was great. Good service and everything was perfect. I don’t remember anything wrong however this year it was really different in a bad way. Very unhygienic iteams in the rooms such as the bed sheets having stains, missing beds and the bathroom simply being pure dirty. There was missing items in the room and we constantly had to ring and ask for things that should already be provided to us. The food is also not the best. Very limited options for the price we pay and it’s not fresh. Very hard and cold foods. The animation is really good entertainment for the kids and enjoyable.

Presci Look

Where to start. Let's just say that the hotel's location and exterior are really good. As for the rest, there's plenty of room for improvement. The rooms are old and need to be renovated. The buffet isn't very varied, and you often have to queue to get a drink or eat the day's specials. As for the service, it's up to you and your luck. In short, I think there are better places for the same price.

Winston Gomez

I never leave a review. This time I will I have never had such a great time , it was excellent. The staff are wonderful, the resort fantastic. I'm vegan would have been happy with salad, but had tons of choice every day. The only bad point is I had to come home.

M Knight

Just had one week here, all inclusive. The hotel is beautiful and clean, the views amazing over the bay. All the hotels in this area are on steep hills so even though there are lifts you will find yourself walking up steep stairs.The staff were very welcoming and friendly. Our rooms were lovely and spacious. The meals were all Hot and Cold buffet style meals. We found there was plenty to choose from and it was excellent. There were 2 pools and plenty of sunbeds. There was a well stocked shop in the Reception, massage chairs and a Hairdresser and Beauty Salon. You could book the trips in the hotel foyer, taxis were available outside the door. There was entertainment each evening, however it was a reasonably quiet hotel and this suited me very well.

Munir C

It's a good hotel. I got the all-inclusive package, and the staff are awesome, super respectful and helpful. The food was good, had a goof variety of food. My only problem was the showers, all the water spills out and gets the toilet floor all wet, and there's no mop, so it's a mess. I didn't enjoy the swimming pool. I saw two guests (a couple) spitting and blowing their nose in the water. I had to get out. Also, people enter the water without showering first. I would suggest that someone checks that people have showered before getting into the water.

Peter Buckley

Just come back after 2weeks at the altamar. Good hotel rooms are good and views are great .whould recommend. Cleaning team we was in room 104A and MACU was a lovely lady always smiling made are day give the lady a pay rise she deserves it. Thank you MACU hope to see you soon

Linda

Lovely hotel I cannot fault it. All staff friendly and helpful. Food very good lovely pools with very comfortable sun loungers. We fly home today and will definitely be coming back. We did all inclusive but if you do self catering there is a well stocked shop with everything you need. Thank-you Altamar x

Craig Maxwell

Great holiday, fantastic staff, and room service. Entertainment in the evening was as expected for a 3* hotel. Hats off to the chefs. The food has been exceptional 100%, the best all-inclusive food we've ever had, with on the balcony BBQ experience as well. Would definitely return. If you are hard of walking, would not recommend it as even though there is a lift, it was temporarily out of order at times. Good access to taxis to get around, €5-€20 depending on which beach or shopping centre you wanted to visit. Overall, we've had a great holiday.

Anton Sova

These apartments are a great place to stay — amazing view, excellent service, and clean, comfortable rooms. Everything is well-maintained and the staff is helpful and friendly. The only downside is that without a car, it’s not very convenient. Walking to and from the beach or town can be long and tiring, especially in the heat. Still, the quality and comfort make it worth the stay. If you have a car, it’s a perfect choice for a relaxing holiday.

Vessy Boneva

For its price, this is the place place to be! Very good rooms, amazing view to the sunset, warm pool, delicious restaurant and breakfast. Nice staff and perfect location, 2 min from the most beautiful beach in Gran Canaria. Definitely recommend!!!!!!!

Marko Chamber

Everything about this establishment is ok, nice views on ocean and friendly stuff. But, there is also a ladies of the night arguing with their clients about the money, and offering not so nice vocals during the karaoke marathons alongside with constant arguing and yelling.. True local experience, thanks!

Clare Maclennan

Rooms are large, with nice kitchen area, plenty of storage space. Bed was comfortable, good big TV, and the shower was very good. The balcony cones furnished with a table, 4 chairs and 2 sunbeds. The pool area was nice wirh enough beds to go around and had great views over Amadores beach. Downsides, the apartments don't get any sun that I could see, there are some north facing ones looking out over the road, these in particular get zero sun, and if you are unlucky enough (like me) may end up in a ground floor one. The entrance is directly via the terrace doors which just left me feeling insecure, and we had no vista. In fairness the lady at reception did what she could to move us. Area wise, there's a few bars a short 5-10 minute walk away, but a fair hike down to the beach, not for the fainthearted. A car is a must, there is street parking right outside. A better situated apartment and I think this would be a comfortable option.

John Fahy

Highly recommend Club Vista..Stefan at reception deserves a special mention for his professional, friendly manner. Situated on Montana Clara, the views are spectacular..very peaceful, beautiful, warm pool with lots of sun loungers and umbrellas for relaxing at this wonderful location. Restaurant serves tasty meals, worth a visit. Our apartment had everything our family of four needed with great Aircon, a must in the warm temperature 😍 we had a late flight so were provided with a left luggage area and shower ffacilities after a last few hours at the pool..definitely worth a visit if you want a perfect break away in Gran Canaria

Alena Peterková

Wonderful Stay – Exceptional Staff Care I stayed at this beautiful hotel and was truly impressed. The view of the sea is stunning, the food is both rich in variety and absolutely delicious — definitely top marks for the cuisine! What made the biggest impression on me, though, was the incredible care and kindness of the staff. I unfortunately suffered from heatstroke during my stay, and they looked after me so beautifully. A gentleman standing near the restaurant, probably part of the security team, fanned me with a hand fan for half an hour. The manager even called me personally in my room to check on how I was doing. I’m deeply grateful for their help and compassion. Thank you so much to the whole team!

Rdog998

Definitely NOT a 4 star hotel!! (Rated 4* in 2012 btw). Positives: most of the staff are really friendly and do their best to make you feel welcome, this is despite all the odds up against them! The location is great and is really close to the beach. Their al la carte restaurant Mamma Mia was the one good meal we had at the hotel. Negatives: the food was really poor, the quality isn’t there with the food being bland, only fatty cuts of meat and there being a limited choice of food, within a couple of days you’ve seen everything at the buffet which gets boring fast. The rooms are outdated, our bathroom flooded after every shower and the shower was no longer bolted to the wall. The air con was also broken in our room. The beds were like laying on an ironing board with a pillow for each of us which felt like you were laying straight on the mattress. Unlikely to be the best bed for somebody who has back pain. Also will note not all the arcade machines work and will take your money but the hotel are not able to access these so just take your money! In summary: staff are friendly and do their best but the hotel needs a lot of work and the food seems to be very cheap and needs work!

Lukasz Smetek

This hotel offers mainly beautiful views if faced to the sea. Pools are very nice but always fully occupied and beds are booked by people at 5am which is shocking. It looks like is more people than the hotel can service. Beds are hard rock so don't forget anti-inflammatory pills. The food is limited to pork, chicken and fish. Sometimes available duck, turkey or lamb but make sure you are quick because ones is gone, it's just gone and replaced with chicken drumsticks. For full 7 days only banana, pears and apples, grapefruit and small oranges as fruits look pictures. Very disappointing was begging for watermelon as kids love them. The watermelon was served in the last day after formal complaint. People started to run for it and emptied the tray in 30 seconds. Downside is waiting sometime for 5 minutes at ques for a drink. *The Italian food restaurant is a misunderstanding. Pizza on ready baked pizza base, food is reheated when served as it was not completely fresh. Staff of this hotel is very nice, very helpful but this is widely offered in most Greek hotels. We were lucky that we booked another hotel as this was a mistake. Unfortunately

Josh Gander

Genuinely a good hotel/resort. Breakfast was good. Lunch was good. Dinner was okay. Entertainment was okay. Soft drinks were not good I'll admit, they lacked fizzyness. The five swimming areas were very good. Room was good (303), bathroom was good, shower was very good, hot & fast, air con was freezing cold, 30°c ambient and you'd be shivering inside. On-site shop was good, affordable and good variety. Hotel location was great, by the beach, near the middle of Ialysos, bus routes to Rhodes for €3 each way. Not really much to complain about apart from the soft drinks, maids made beds every day and emptied bins, staff were lovely and really friendly towards our children. For what we paid, we would definitely go back, it's definitely worth it in that sense, didn't lack anything for us. Random photos without us or children inside added.

Evelina Mockiene

Unfortunately, our experience at this hotel was absolutely terrible. It does not live up to the four-star rating in any way and, in our opinion, barely deserves even one star. Let’s start with the staff – unwelcoming, impolite, and lacking professionalism. The reception was cold and unhelpful from the beginning. The condition of the rooms was unacceptable. Everything was extremely outdated – probably untouched for 20–30 years. The bathroom was in a horrible state, the entire interior looked neglected, and the bedding was worn out, even chewed by moths. The mattress was filthy and stained. After our stay, the entire family had bite marks on our bodies, suggesting the presence of bed bugs or other pests. Housekeeping was superficial. Although the rooms were “cleaned” daily, the floors were never mopped. Once, we came back to find the walls splashed with dirty mop water. Water was unavailable several times, and the electricity went out repeatedly. We even witnessed electrical wires sparking dangerously on the street – a serious safety hazard. Food was one of the biggest disappointments. Every meal – breakfast, lunch, and dinner – was served cold. The food was not fresh, salads appeared to have been previously frozen, and the overall taste and presentation were very poor. The food warmers didn’t work – if you didn’t grab something immediately, you’d be stuck eating cold leftovers. The breakfast area had only two coffee machines, often running out of milk. Long lines would form because one was always out of order or empty. The pool area looked decent and well-maintained – probably the only positive aspect. However, the outdoor bar had a poor selection of drinks, and the grill bar food was equally bad. Even basic items like salads seemed old or spoiled. Fruit options were very limited – just apples, bananas, and oranges. Parking was another issue. Although the hotel advertised parking, we were told there was no space available for guests, even though a lot was clearly visible in front of the hotel. It appeared to be used exclusively by staff. We had to search for parking on the street. Late check-out was also poorly managed – we were only informed on the last day. Luggage storage was inconvenient, using coin-operated metal lockers. There was no proper place to freshen up – only dark, electricity-free cabins near the beach. After showering there, you had to walk across the entire hotel grounds with your luggage. It was uncomfortable and poorly organized. To sum up – I would absolutely not recommend this hotel. It is severely neglected and in desperate need of renovation. The staff is rude, and the overall experience was one of the worst we’ve ever had on holiday. A single star would be generous. I regret spending our time and money here.

Abdullah Al Salti

Our stay at Princess Andriana Resort in Rhodes was absolutely perfect! The food was delicious, the atmosphere was relaxing, and the service was outstanding. Every member of the crew was friendly and welcoming, making us feel right at home. The rooms were clean, comfortable, and well-maintained. We truly have no regrets—everything exceeded our expectations. We will definitely come back again!

Maral Heidari

Superb Hotel – Highly Recommend! This was our first time in Greece, and we couldn’t have chosen a better place to stay! From the moment we walked into the lobby to check-in until the day we left, the service from the staff was truly impeccable – warm, professional, and always helpful. Our room was clean, spacious, and beautifully designed – the perfect retreat after a day in the sun. The pool area felt like a true paradise: relaxing loungers, a great atmosphere, and a fantastic bar serving delicious cocktails (not watered down or overly sweet – just right!). The food exceeded our expectations with a wide variety of options for breakfast, lunch, dinner, and snacks. Every meal had something for everyone, and the quality was consistently great. We absolutely loved our stay and will definitely be coming back. Highly, highly recommend this hotel to anyone visiting Rhodes.

LCD

This hotel offers a truly delightful experience with its exceptional service and stunning location. The staff members are incredibly welcoming and always eager to assist guests. Every detail of the property reflects a commitment to creating a beautiful and relaxing atmosphere. From the moment you arrive, you'll feel enveloped in comfort and tranquility. It's a truly wonderful place to stay. Would definitely recommend a stay here.

keren salomon-toltsis

The best service I've ever had in a hotel Everyone is always with a smile and willing to help, especially Maria from the guest service The food in the main dining room is okay, but the food in the other restaurants is really good. And the water park is just perfect. I really recommend this hotel.

Mahir Sarajlic

We had a great stay at Princess Andriana Resort. Everything was really well organized — especially the service from the waiters and all the staff, particularly in the restaurants. The food was fresh, diverse, and delicious. The hotel transfer also worked perfectly. Unfortunately, we did see cockroaches in some areas, and on our second-to-last day, we found a fairly large one in our room. That really affected the end of our stay, especially since we were traveling with a small child. After we complained, we were moved to another room, but it still disrupted our experience.

martin allsopp

Just back from a brilliant 7 days here, got meet by Bruno at reception on arrival who was very courteous and allocated us a room in A block on the 5th floor, which had panoramic sea views, yes its dark wood but this is Portugal and the room had everything you needed. Fantastic setting on the coast with lots of grounds to walk in. Yes there are lots of steps but also ramped areas to avoid these so don't be put off by the amount of steps, in all 7 great days and would not hesitate in coming back 😀 👍

Gonzalo Diaz

My experience with my dad at the hotel was excellent; the meals were one better than the last, but the all-inclusive alcohol was pretty bad, except for the beer. The entertainment deserves all the applause, coordinated by Selena—the karaoke and shows were the best part of the hotel, and the pool activities also added to my rating. Without a doubt, that girl is the life of the party at that hotel.

Liam Gardner

Forgot to post review after getting home. I spent a week here with my son from 27th Feb- 6th March as our very first holiday abroad and loved it. Yes rooms were little tired but always very clean along with rest of hotel. Always got something really nice to eat. Would definatly recommend hotel. Best night for nighttime entertainment was the 2 cubin guys. Also have to give a massive shout out the staff who always were helpfull and nice to us, especially axel, this guy is a credit to your hotel and made my sons stay more special. Just before however left to go home he left a envelope containing some football logos. As my son is football daft this was a really nice touch and we didn't get the chance to say thank-you and goodbye to this man as he was on day off. Please pass this on to him and wish him all the best and again. Big thank you to him.

Jannek Christian Langert

The location itself is beautiful. Unfortunately, everything is full of defects materials. The rooms are very old and not recommended. The furniture looks like from the 80s and need an upgrade. The staff is friendly. The location itself lacked cleanliness, especially the defective toilets at the pool, tables in the pool bar and the so-called disco as well as the paths to this area.

Ash_2003

A beautiful hotel, but there’s a lot of steps; however, fantastic service, great food and an amazing atmosphere. The entertainment is fantastic, and the staff are lovely (apart from one lady at reception; she was a bit rude- spoke to us rudely). You have to pay a tourist tax, which is 2 euros per day. You also have to pay 10 euros for a key that you get back when you check- out. Beds are uncomfortable and the room is dated, but don’t let that put you off. It’s a fabulous location, next to the beach and beautiful views! Overall, a fantastic place! 🥰 I would come back here, and I loved it!

Joel López Manzano

I went for my birthday and everything was incredible. For me the biggest highlight of the resort was the spa since my wife got a massage and came super relaxed. But wich made the experience great was the nice lady that gave us the information about the spa, Isabel. I really recommend making a trip to the spa.

David Stott

We had a fantastic Holiday at Sandy Beach Resort, the animation team worked very hard to keep the adults and children busy with all day entertainment. The rooms were dated but comfortable, the air conditioning works well and the whole hotel is spotlessly clean. The food was very good and caters for all tastes, I would absolutely visit again! Thank you Sandy Beach.

Katia Klymenko

Reading previous reviews, we arrived at the resort a little apprehensive and not sure what to expect. How wrong were the reviews! The resort was clean, food delicious and staff were SO friendly. Our 4 & 7 year old loved the kids club and the weather was perfect. We were there late April/Early May. Great systems in place to keep everything tidy, like the cup token system and towel system. We preferred the buffet to the restaurant options. Fab selection of Greek and other cuisines. Loved the fresh salads and cold cuts. There was something for everyone. Would definitely recommend and return!

Daniela G

Great vacation We have stayed here in June 2024 and were very happy with everything. The only thing I would improve in the newer rooms is the bed in the family room (I would put two normal beds instead of a pull out couch as the couch is uncomfortable) and a towel and bathing suit dryer on the balcony (some rooms had them). The food was excellent and great choice, the Italian restaurant is the best, the beach is 1* with fine yellow sand and a gradual entrance, one of the best I have swum at so far. What I still appreciate the most is the shop in the area, great is the option to visit a doctor (just in case), the lifeguard on the beach or by the pools and also their philosophy with tokens to exchange the glasses for drinks. I've been here 2 times already and will definitely come back 😊😉👍 the management really knows how to create a great place to stay for a vacation.

Edgar Dragt

We are justback from a stay at Sandy Beach Resort. We have had a brilliant time! Absolutely great hotel, nice spacious rooms. 3 great size pools, one which has a bunch of slides. Family friendly -sandy- beach with shallow water with plenty of fish. Great, friendly and helpfull staff, can't fault them. Delicious food with plenty of choice for everyone. Awesome entertainment team at the hotel with great energy. Special shout out to Alex who was always trying to get everyone involved in all activities, whilst being a great MC in the evenings. We had a blast during our 10 day stay.

Joe

Room is good but not luxurious, only downside. Staff are so helpful, great service. The facilities are also great: a squash court €10 for an hour, a private pool open until 7, a gym open until 9 and a private sauna at €10pp with a variety of beauty treatments and spa therapy also available.

Aleksandras Ivaškevičius

Good location, nice see view room. Rooms clean, a lot of space. The air conditioner works well in the main room, but it doesn't work in the bedroom, it makes a lot of noise and doesn't cool down. Booking announced that an extra bed could be placed, but when we asked, we received a negative response that our apartment did not fit. very poor selection of dishes in the kitchen, but cooking is possible.

Elaine

Loved out apartment here. The staff were friendly and efficient and nothing was a bother. Special shout out to Alexander, the maintenance manager who helped us with a tv issue. He was prompt, mannerly and efficient and went the extra mile to sort the issue. Loved the pool area too. Hoping to return.

I-Chia WU

We were really disappointed by the spa experience. We booked a entrance of the spa but the steam room and the sauna wasn’t functional (cause we booked toi instantly…) and the jacuzzi smells bad with cleaning products. I was expecting a spa experience but we’ve just had a indoor swimming pool experience at the end.

Vi Anh

Hotel was in a very good location, local bus stop next to the hotel. Friendly and professional staff. Beautiful view. Stayed in 2 bedroom apartment with one bedroom with sea view.

אורן שטרן

This was one of the best hotels we've ever stayed in! We enjoyed an incredible five-day vacation and loved every moment. The beach is directly accessible from the hotel, and the friendly staff kept us entertained with fun poolside sports activities. The hotel itself is beautiful—surrounded by greenery, with stunning panoramic sea views from every angle of the lobby. The atmosphere is relaxing, the staff are warm and professional, and the food is exceptional. The on-site restaurants are just as impressive. We chose the all-inclusive option, and it was absolutely worth it. Overall, it was a perfect, dreamlike getaway. We’ll definitely be coming back.

Des Telemachou

I don’t think it’s possible to praise this resort enough! It’s excellent in every way. It is peaceful and relaxing, luxurious without being ostentatious, and runs with a quiet efficiency that is seen but not heard. It is spacious, spotless and well maintained. I loved it all! From the reception, to the housekeeping services, to the chefs and waiting staff to the room service: class, politeness and service-forward, friendly manners. I cannot praise Coral Bay and its staff enough! All round excellence! Thank you very much!

Alpa Jivanbhaga

A lovely resort well located slightly tucked away from the busy restaurant street. The room was large, and very clean. I agree with some of the reviews, the decor in the room is a bit dated but it didn't take anything away from the experience. If you're able to, book a sea view room. I had a Mountain View room but there was no mountain, just a horrible tree, a construction site next door, some kind of water tank and the parking- it was pretty bleak. The rest of the resort is beautiful and modern and the private beach was lovely with plenty of loungers. There's also a supermarket right across the road which is handy. In terms of board, l upgraded to half board because restaurants were not as close as l envisioned. I am allergic to gluten and whilst breakfast was great with gf pastries and plenty of fruit and yogurt, there was very very little for me to eat at dinner at the buffet restaurant. The rest of the included restaurants get booked out fast and I managed to book the Italian one on evening. They prepared garlic bread pizza and a gf dessert and it was the best meal of the week so if you're half boarding or full board, try the restaurants for better options not just the buffet. Overall it was a lovely stay and I would return. Don't be put off by negative reviews :)

Alexander Sapojnikov

This hotel was perfect for our family trip - there were 10 of us, from little kids to older folks. The restaurants had good prices, and a big shout-out to Martin at Limane tavern! Our junior suite was amazing, especially with the VIP breakfast at Coral. The hotel's beach wasn't the greatest, but we could easily walk to better ones nearby.

Sara Butler

We have just returned from a fantastic stay at this hotel. From start to finish it’s been wonderful, the room was great, cleaned daily and coffee etc topped up daily. We stayed all inclusive for ease of just an absolute relax and recharge. Whist sometimes this can mean bland food and not much choice but we found the opposite. Whilst there was a main Buffet which was different every night and you were also able to dine in the other 5 restaurants which were great dining experiences. The facilities were great and the pool and sunbathing areas were also well kept and well serviced. The staff however were the best part about the place, so friendly and couldn’t help you enough. Special shout out to Nikos who served us every day in the pool bar. He was an absolute gent and made us feel like nothing was a problem. Highly recommend! Thank you for a lovely stay Sara and Darren

Sezai Yılmaz

Overall, the hotel met our expectations. The food exceeded what we anticipated, and it was easy to find something to eat or drink at any time of day. The accommodation was comfortable and functional. The rooms with direct pool access were especially convenient. There were enjoyable areas for children, and they made good use of their time. Most of the staff were attentive and helpful. Overall, we were satisfied and consider it a solid option worth evaluating.

kevin newbury

Location is ok as have the free bus service, food is alright if you want to try new things snack bar could be better as they just serve whatever is left over from breakfast lunch or tea , birds are allowed to sit and peck at the pizzas ready to go in or the bread left uncovered on the side. Not happy as we came in a large group , all paid the same yet some get their fridge filled daily with drinks yet others don't when asking at reception we are told we get what we paid for ( we all paid the same and were allocated the rooms on arrival ) The hotel is very clean not much to do once here though there are only 2 main pools for families and that's it so the kids got bored very easily , the animation pool id advise getting round their from say 7.30 getting your bed as there is hardly any their too start with , main pool their is no music or entertainment The beach is very close and very clear waters however very rocky beach , theirs nothing down the beachfront other than a supermarket which is cheaper than the hotel so it's worth the walk 2 of our party had issues with their room 1 didn't have any sockets that worked and also a broken toilet The other had a broken toilet The tvs have around 6 channels and are all in German with no option to search more, so glad I brought my android box so I could use my sky go app

Veronika Zeiselová

I stayed at this hotel as part of a yoga retreat and overall had a really enjoyable experience. One of the standout aspects for me was how well they catered to my gluten-free diet. The kitchen staff were clearly knowledgeable and accommodating, offering gluten-free options for lunch and dinner, fresh bread available anytime, and even pizza or pasta made on request. This made me feel truly taken care of and able to enjoy my meals without worry. We stayed in the adults only area, which was a real highlight. It offered a peaceful and relaxing environment with plenty of sunbeds always available by the pool. While the walk to the beach was a bit longer, the calm and quiet more than made up for it. The all inclusive bars had a great variety of drinks, and the staff, whether at the bar, in the restaurant, or at reception, were always smiling, friendly, and eager to help. Managers were approachable and willing to assist with any requests we had during our stay. That said, there were a few areas that could be improved, especially for a hotel that positions itself as a five star experience. Before arrival, we were told that bikes and e-bikes would be available to rent. Unfortunately, once on site, we discovered that the bike offering was very poor, and there were no e-bikes available directly at the hotel. Only two could be arranged through an external rental partner, which was far from enough for our group of five wanting to go on a cycling trip. Another area for improvement is cleanliness and room design. I found large dust bunnies under the bed on the day of arrival, and they were still there when we left. The rooms are smaller than expected, and the furniture layout could be more practical. For example, our wardrobe could not fully open because it was too close to the wall. The bathrooms also had a small step at the exit, which caused a few accidents among our group. It is easy to miss and can be dangerous if you are not paying attention. Despite these drawbacks, we had a lovely time overall. The setting, the adults only area, the food, and the positive attitude of the staff made this a memorable and relaxing stay. With a few improvements, particularly in terms of cleanliness, room design, and activity options, this hotel could deliver a true five star experience.

Šárka Greifová

Big family friendly and also adults only hotel, but not feel crowded. Nice staff, clean all around, a lot of tasty food and drinks 24/7. Pool for small kids with slides, pool for older one. Rooms - that one with private pool was absolutely fabulous, 2 adults, 2 teenager kids- spacious enough. Beach is small but clean, rocks in sea - need a watershoes, lot of sealife to view. Use free shuttle bus to visit Kardamena. There is also pretty road for runners along the sea. Definitely recommend.

Gino Ramcharan

Is Akti beach the best 5 star resort? No. However the food is excellent, the view Amazing (beauthifull mountain ridge) and the service very good. Fruit throughout the whole day and good beverages. Special thanks to waiter Cathy and barman Gianni’s. Also a plus, just 45 min walk to Kardamena (which is also a nice place)

Daimy van Loo

We had a great stay. The staff were very nice and always willing to help. The hotel has a private beach with many sunbeds, there is almost always some place free. We really liked the secondary pool, it was a bit more quiet. Sunbeds do get filled during the morning, but we were there everyday and were always able to find a place, also in the afternoon. The room was spacious, airco worked very well, and shower was also good. The curtains in our room had fallen down when we came back from lunch one time, so this is the only minus. We called the front desk and they did take care of it, but it took a bit of going back and forth. The bed in the room is good, there are enough sheets and pillows. It is definitely a very firm bed. Overall great stay and I heard very good stories from other Mitsis hotels as well, so looking forward to come back.

Paul Middleton

We booked this hotel as a family holiday to relax and enjoy the good weather. We love Greece and the people are so kind. The hotel provides a very good service but what sets it apart is the staff and their service. They out the customer first at all times and work so hard. We had an amazing time.

Artur Kociuba

Perfect hotel for careless holidays. The variety of meals will cover every taste. Very good communication with main town. Either for walk near the sea, taking a bus or renting a car or a bike. Calm, quiet surroundings. Crystal clean water at pools and the beach. The best goes last - the staff. People working there loves their job, everyone happy and ready to help. I will be back! Thank you.

Dave Smith

I cannot stress enough how wonderful this hotel is for all it has to offer, especially as we are still here and travelling home tonight. The staff are so hardworking but remain happy, efficient and polite. The sense of feeling welcome never left us. The chefs and dining staff performed wonders at offering us a massive choice of meals, more or less 24hrs a day. The quality of the food is superb. The housekeeping is first class and the beds a so comfortable it's unreal. Along with the beach buggy hire which is part of the complex, you can hire bikes, scooters and cars too. We had fun in a buggy. Kos town is lovely too, and full of historical interest if you're that way inclined. We came here at the very start of the season, so its been a mixture of rain and breeze along with the improving sunshine. The place is quite full as its Easter break, however the hotel is spread so well, you never feel crowded. We will be back for sure. A top quality hotel, with top quality people working in it to make everyone feel a bit special.

Lucy Wells

We have had an amazing experience. Hotel and it's wonderful staff cannot be faulted. We had a private pool which was utter bliss! The comfy outdoor furniture really helped make our late night drinks by the pool. Having room service bring all kinds of drinks was a lovely treat. Food was lovely especially Italian meal and Italian brunch. Would highly recommend.

Sana Shaikh

Went on holiday in April 25. Great location, close to the beach, main strip/restaurants on the beach front are maybe a 10 minute walk. Pool was great - big area, decent breakfast selection. Moroccan flat bread was 10/10! Room service was good in terms of cleanliness. However, rooms were VERY dated, toilet is separate to bathroom, mini fridge was not cooling AT ALL. AC spat out hot air and hotel wouldn’t do anything about it (it was cooler to leave the balcony door open in the April heat than having the AC on). It sounds silly but pretty basic - no tea mailing facilities or ironing facilities in the room (I.e. kettle). You have to pay a daily charge to use the safe. Considering how big the hotel is, there are only 2 lifts so going anywhere is a bit of a trek. All in all had a great holiday thanks to my partner… price was fair considering the condition but DO NOT BE FOOLED BY CAT FISH PHOTOS.

Deborah McNeice

Good hotel in a good location. Rooms clean. Traditional style with a modern twist. Convenient o site shops. There are shops across the road where items are cheaper but everything you need is in the hotel. Didn't go all inclusive. There is plenty of restaurants within a short distance. The hotel has its own roped off bit which is great because all the beach sellers do not cross the threshold so no mither. The pool area is great. Steps all around one part so very easy to get in and out. Currency exchange in hotel. You can change euros, pounds, dollars, probably others as well. So bring all your unused currency with you. Taxis outside all the time so very easy to get around.

A A

Great location, close to the beach. Pool was great. The room has an unpleasant smell, similar to that of dust mites Room service was good Rooms were very dated, toilet is separate to bathroom, mini fridge was is broken. Honestly I will never stay here again

Sun Shyne

Went for a quick 4night stay to celebrate our anniversary but very eager to leave by the end. We were soooo very underwhelmed with everything. Would unfortunately not return, nor recommend it to my family or peers. All inclusive? Sadly, no value for money here. All we could eat for breakfast was eggs, bread and pancakes. No other options made sense as breakfast, and all tasted bland. Drinks? Very limited options, eg Rum, Brandy, were extras as were most cocktails, eg mojito were extra prices and even those were made wrong. No sugar in the mojito and was given my own white sugar sachets to add to it! There were no snacks outside of mealtimes. Lunch was the best meal, more food options and a little tastier. Dinner? I added salt and pepper to everything for taste but also ate fries constantly to prevent starvation. Service? Only 2 staff members (?motsi & another bar guy that replaced my mojito) were nice & friendly otherwise we received rude, blunt “we don’t have the time for you” impatient attitudes from everyone else. It was sadly a theme with most of the staff members we interacted with. Carry a bag to hide your purchases from outside shops to bring back to your room i.e water. They have their own expensive shop on site that they want you to use. The room was def not a four star accommodation, three stars at a push, shabby, paint peeling, stains, not very clean. The bed was very comfy though. 20DH per day to hire the room safe! I just asked hubby if he had any positives to add…..the pool & activities were nice, & the proximity of hotel to the beach….will update if he remembers any else! I am so very disappointed with this place.

Tariq Mahmood

Hotel was okish, but they wanted to charge for everything. Room safe 2 euros a day, no iron, you must use the paid pressing service provided by hotel. No tea / coffee in room. You are not allowed to bring in any food or drink from outside to consume in your room. No complimentary water provided. The bath tap in our room did not work. Despite asking 4 or 5 times they didn't fix it. Wifi doesn't work. On the plus side, the breakfast and breakfast staff were brilliant. The ladies that cleaned the room were fabulous. Front desk staff utter waste of time. I won't be back.

Monika Anna

If you are expecting 5 star hotel please do NOT book this hotel! At best I would give 3*( telling from my own experience as I have stayed in 5* hotels around Europe). We went half board ate lunch only once the food was poorly prepared, no taste and we had to pay for apple and orange juice to have it with the meal !! The breakfast all the time the same. The sun-beds are dirty and most of them do not have table so you have to put your drinks in the grass. The room was spacious but toilet needs urgent refurbishing and TV needs more channels in English. The bed was very comfy. Very important there are only 2 lifts for over 400 rooms so expect to wait long time for the lift. Unfortunately during our stay one of the lift broke so only was available for a day… if you are elderly or disabled please keep this in mind. I am speechless about the behaviour of the guests. I think it would be good for the hotel to advertise about diversity. I speak few languages so it was very upsetting to understand how they speak about staff/ another guests with different colour of skin, disgusting behaviour by hotel guests !!! The only good thing is the location but there are so many hotels with the same locations so please do your research. This was my first and last stay at this hotel. I am very disappointed.

Midi C

We're on our last day of a 8 day holiday at Constantinos the Great and couldn't be happier with the experience. The hotel is in a stunning location right by the beach, offering breathtaking views of the sea—especially at sunrise and sunset. It’s the perfect setting for a relaxing holiday. The food has been absolutely fantastic throughout our stay, with a great variety to suit all tastes. The waiters and waitresses in the restaurant have been friendly, attentive, and always made us feel welcome. The same can be said for the reception staff—always smiling and ready to help with anything we needed. A special thank you to Adele in the spa, who has been truly compassionate and incredibly helpful to our group of 12. Her warmth and care made a real difference and added something special to our time here. We thoroughly enjoyed the bar area for our evening drinks, and the swimming pool was a lovely place to relax during the day. The massages and spa treatments were also a real highlight—professional, calming, and deeply rejuvenating. All in all, a fantastic hotel in a beautiful location with excellent service. Highly recommended! Thank you again, Midi

Venkata Mokkapati

It's a good resort with nice sandy beach! We took All inclusive deal and frankly its not bad. Wondering what kind of alcohol you get in this deal: Beer, Wine, Cocktails, Local whiskey ( you get only 1 kind of blended scotch, which actually is not bad) and at beach bar all day burgers, sandwiches etc. You ll not regret :) can be crowded!!!

Josh Uddin

This was supposed to be a special trip to celebrate our engagement, birthdays, and a family christening — but our stay at Constantinos the Great Beach Hotel was a complete disaster from start to finish. My family arrived one day before us and had to leave the hotel within hours due to the appalling conditions. Their room was filthy, with broken, unsanitary fittings, a chewed baby cot, and signs of rats. When we arrived, we were shocked to find our first room in a disgraceful state: • Urine on the toilet and seating area • Bloodstains on the curtains • Visible bedbugs and marks all over the mattress • A snapped bed leg • Dirty towels and a foul smell throughout • No complimentary water in the room • And the kettle was filthy inside — stained, mouldy, and absolutely horrible We complained and were moved to an “upgraded” room — but it was just as bad: • More blood on the curtains and walls • A toilet that flushed dirty brown water constantly, with loud gurgling sounds • The flush panel was broken, hanging off • Exposed wires from broken light switches • A fuse box in the wardrobe at child height, completely unsecured and dangerous • Still no air conditioning, and we were told to open the balcony door despite my partner’s medical condition that makes insect bites extremely risky • A fan was brought two hours later, which barely helped • An out-of-date bottle of wine was left in the room as a “gift” The food was appalling — cold, repetitive, and almost inedible. I could barely eat during the whole stay. The service was unprofessional and rude: • One bar staff member accused my partner of lying about a drink order • Others were openly swearing and mocking guests • Check-in was extremely poor and rude, and when we met with management, the assistant manager didn’t know why we were meeting, and the general manager accused my family of lying To make things worse, our beach towels were stolen during the stay, adding even more stress. Worst of all, I was walked in on twice by cleaning staff while completely naked — no knock, no warning. It was humiliating, invasive, and completely unacceptable. My fiancée was in tears several times. My mother, who has a serious heart condition, was also incredibly upset. I spent most of the trip dealing with complaints and trying to get help instead of enjoying what should have been a joyful occasion. Eventually, we were forced to leave early, just like the rest of my family had already done. This hotel is not 5-star — it’s barely 3-star, if that. The conditions were disgusting, the service appalling, and the entire experience deeply upsetting. Avoid this place at all costs. One of the worst travel experiences I’ve ever had.

Laura McCaugherty

We stayed here in a front sea view room which I would highly recommend, yes the bed linen can be slightly ripped or marked but the room was clean & the view was amazing. The food is not the best, breakfast you could always find something but lunch / dinner we skipped after our first visit, there's so many nice places to eat on the strip with way better food & atmosphere. We found the dining part of it all abit depressing here. Carpets in the corridors were clean & the hotel itself is clean. I would come back for the view & the swimming pool (you can always get a lounger no matter what time of the day)

Mohammed Ibrar

Stayed here for 8 days the hotel was exactly how we thought it would be. The service from the staff was absolutely fantastic and the animation team was absolutely brilliant. Everyday the entertainment during the night was different and the animation team always got you involved. We really enjoyed our stay here and the staff went out of their way to ensure we had everything we needed. There are 3 pools which are brilliant to use and are constantly cleaned. The staff at the main restaurant were brilliant and always made sure your drinks are always topped up. Overall, this hotel is good to come and relax and during the night time entertainment were brilliant and you always had something to do and watch a show.

Sian Roberts

We are currently staying here with our 14 year old and it's one of the best holidays we've had. The food is amazing, very varied and a wide choice each day. Pools are beautiful but a bit cold for me in April. Rooms are spotless and our housekeeper surprises us each day with the art she makes with the towels! Entertainment team are really friendly and not too pushy, there is something going on all time. Beach is adjacent to the hotel with clear water and white sand. All the staff are friendly, polite and can't do enough for us. The hotel has an international clientele which gives the place a really inclusive atmosphere. Would highly recommend *****.

Houssem Timoumi

We spent a couple of nights here and the stay was excellent. The rooms are a little bit old but well maintained. We had a sea view room so the view was breathtaking and we could see both the sea and the pool. Additionally, the staff were nice and the food was good.

Fortnit Life

Iberostar Royal Mansour is truly a gem, but what really makes it shine is the incredible staff. From the moment you arrive, you're greeted with warm smiles and genuine hospitality. The team goes above and beyond to ensure every aspect of your stay is perfect. The service is impeccable, with staff always attentive and ready to assist with any request. Whether it's a special dining arrangement or help with excursions, their dedication is unwavering. Their positive attitude creates a welcoming atmosphere that makes you feel right at home. Beyond their professionalism, the staff's personal touch stands out. They take the time to get to know you, making your experience feel personalized and special. It’s the people that make Iberostar Royal Mansour not just a luxurious place to stay, but a memorable one.

Viktorija Strelkovska

I recently stayed at a hotel in Mahdia, and I can genuinely say it was one of the most memorable holidays I’ve ever had. The location was stunning – right by the turquoise sea, with a peaceful atmosphere and a clean, well-kept beach. The hotel itself was lovely, with comfortable rooms, great food, and friendly service. But what truly made this experience special was the animation team, especially Ramos. He’s an absolute star! From the moment we arrived, Ramos brought such incredible energy, joy, and positivity to everything he did. He’s not just an animator – he’s the heart and soul of the entertainment team. Whether it was pool games, evening shows, or just chatting and making everyone laugh, Ramos made everyone feel included and welcomed. His charisma and ability to connect with people of all ages is rare – my whole family adored him. He remembered guests by name, brought smiles every single day, and made sure no one ever felt bored. He truly went above and beyond to ensure we were all having the best time possible. If you’re planning a trip to Mahdia, I highly recommend this hotel – and if Ramos is still there, you’re in for an unforgettable time!