Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

Ivona Kacelovic

We returned from vacation yesterday. I was in this hotel for the fourth time but it's already the last. I understand that it may not be the season yet but assessment is a maximum of one point. The room is still bearable but the carpets in the elevator stink, dirt everywhere (old block). I took a photo of the carpet near the elevator. In the dining room there is a bad smell in places, similar to cat urine, the food is poor but I understand that this hotel does not meet 5 stars so I'm not even talking about it. The only big plus is their spa. The girls from Thailand are super. This time I was only there for 4 days so it didn't ruin my vacation but I definitely don't recommend it to anyone who pays a lot of money!

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

Venelin Tonev

I visited the hotel for one week with the family. The events for the kids are amazing. The animators are top professionals. I recommend however taking some ear plugs for the children disco. It is definitely loud even for adults. I personally enjoyed the Dart tournaments twice a day. A great trainer there, had a lot of fun.

Katerina Dimitrova

I was pleasantly surprised by the hotel and the price vs what we get was awesome. The food was nice- a lot if traditional Turkish dishes and produce, fresh fruits an vegetables. The rooms are well kept and the staff was very friendly. The managers as well, they made sure we were well looked after. Daily activities by the pool and at night. Over all a great holiday.

Valentin

I do not recommend going to this hotel. The first bad thing was the room, as I opened the door and entered the room, a strong smell of mold hit me, and the ceiling was full of mold. The balcony wasn't cleaned on my entire stay. In the bathroom, the toilet lid was stained with yellow color, you know from what. This hotel has a big problem at the restaurant, it is small and because of this it is always formed crowded food. Stay for 20 minutes to fill a plate with meat, garnish and a salad... They also don't have what you want to drink at the bar. For example at the bar at the restaurant did not have pepsi max at all on any day out of 8, on the last day at dinner they did not have beer, and the coffee machine did not work, not even at the beach bar, so if you want to drink coffee on the beach you can't. In many other days in a row they did not have the ingredients for mojito and did not bring them so I had to drink something else. What did I pay Ultra All Inclusive for? To drink water?

Liam O

I rarely leave hotel reviews, however, after some of my belongings were stolen and experiencing some of the worst customer service, I felt inclined to do so. On check in I gave my name, the receptionist didn’t utter a word, a short time later I was handed my key card and a photocopied information sheet which was so faded I could barely read parts, I was pointed to the lift and told my room was on the 4th floor, then he walked away. Some basic information and layout of the hotel would have been helpful. The room was dated, wallpaper missing bits that had been ripped and not replaced, carpet not hoovered, I think Stevie wonder fitted the bathroom due to the uneven tiles and sloppiness of the grout everywhere. Towels and bed linen were clean, although the bed was rock hard. On arrival my fridge was stocked with 3 bottles of fizzy drinks, this was never topped up thereafter. I did order a sea view room, what I got was a view of the back end of a nicer hotel opposite with a small sea partially visible through a gap. The food is just bland and completely tasteless, the drinks are served in paper cups which become soft and awkward to hold after a few minutes. The pool and pool area was nice and well maintained. The staff at the pool bar are the most miserable people I’ve ever encountered, a smile or a courteous greeting was never to be found. I was to be collected by transfer on my final day at 3:30, as check out is 12pm, I asked for a late check out, I was told this would be €30, a bit steep but I paid. When I returned to my room at 2:15 to shower and pack, I was met with two housekeepers servicing my room, they looked perplexed that I was there. I quickly noticed most of my belongings were not there, I gathered that they had not been informed of my late check out and tried to explain this to them, despite my best hand gesturing the language barrier prevented the message getting across. After some time and with the help of Google translate they understood and my things began to reappear from the corridor back to my room. After showering I then noticed my expensive trainers, electric toothbrush and a few small toiletries were still missing, so I found the ladies and asked where my belongings were, they just continually shrugged their shoulders then ignored me and continued to work. I found another housekeeper and explained the situation, she was helpful and 20 minutes later my trainers returned. I checked out and explained what had happens to the receptionist, he told me to have a seat and he’d get the items returned to me. I sat there for 40 minutes, occasionally chasing him and being fobbed off with “soon” each time, until my transfer arrived and I left. I could have dealt with the dated appearance and bland food if the customer service was there, but all the staff were just appalling when it came to customer care. I’ve been all over the world staying in hundreds of hotels, but this place is officially the worst! Avoid like the plague!!

E S

This is NOT a 5-star hotel! This is not even a 1-star hotel! Do not be fooled by the affordable price for a "5-star" vacation in an otherwise expensive Belek region! Keep away! You have been warned! This has been the worst experience I’ve ever had! We were initially given a room on the west side of the hotel, and the smell was unbearable due to the septic tanks located right outside. As soon as we entered, we were hit with a disgusting odor of sewage and mold. The air conditioning was covered in mold and hadn’t been serviced in ages. After our first complaint, the staff promised to clean the room thoroughly, but no one ever came. Following our second complaint, and after some help from a local contact, we were moved to a room on the east side. While the smell issue was resolved, other problems persisted. The east side rooms face a neighboring hotel with a summer kitchen that starts operating around 3 a.m., causing loud noises and conversations, sometimes even arguments. The hotel restaurant is filthy and serves the same bland food every day. If you aren’t among the first to get there, you’ll likely miss out on most of the food. The sunbeds are constantly “reserved” by people who either don’t show up until the afternoon or never show up at all, and the staff does nothing to address this. I even spoke with the owner, a man named Hussein, and his “right-hand” person, who both promised to fix the issue within minutes—yet, unsurprisingly, nothing was done. Any complaints made at the reception are passed on to “guest relations,” managed by a Russian woman who, frankly, does absolutely nothing. I believe that a picture says a thousand words - so judge yourself!

Galbenus Ariana-Elena

I had high hopes for my stay at Clover Magic Seagate, but unfortunately, my experience was deeply disappointing. From the moment I arrived, it was clear that this hotel did not live up to its advertised standards. Firstly, the cleanliness of the room was appalling. The floors were dirty, and there were visible stains on the bedding and furniture. The bathroom was no better, with mold in the shower and a lingering unpleasant odor. The service was equally disappointing. The staff seemed uninterested and unhelpful. Any requests I made were either ignored or met with a dismissive attitude. I felt like an inconvenience rather than a valued guest. The food was another major letdown. The buffet was poorly stocked, with limited options and lukewarm dishes that tasted bland and unappetizing. The restaurant area was often overcrowded and unclean, making me question the hygiene standards of the entire establishment. Additionally, the amenities were not as described. The pool was dirty and overcrowded, and the supposed "private beach" was a crowded, litter-strewn stretch of sand. The hotel's advertised activities and entertainment were virtually non-existent, leaving little to do during my stay. Overall, my experience at Clover Magic Seagate was far from magical. I would not recommend this hotel to anyone looking for a pleasant and enjoyable stay in Belek. Save your money and look elsewhere.

Aila Tough

Had a good stay here! Staff were friendly and helpful. Rooms were standard, we booked a double bed but had two singles pushed together. Was very noisy at night until around 5am, however we took earplugs and slept fine with these in. Overall cleanliness was fine! Breakfast was good, large selection and tasted fresh. Dinner wasn’t great- mostly fish options. Even the pizza had fish on. Could do with more variety and didn’t taste as fresh. Pools were good- not too cold and managed to get sun loungers easily. Good location especially if you’re looking to party however probably not great for families due to the noise. I felt safe during my stay- however i did see police escorting people out multiple times. I asked reception for a clean towel and they told me there would be an additional charge, also an additional charge to use the safes in the room. Overall good- but wouldn’t stay here again.

Grace Rankin

Me and my partner recently stayed here. Were a young couple and really enjoyed it. Yes the hotel is close to the strip but for us, the noise wasn’t much issue. We enjoyed sitting on our balcony in the evening and watching the nightlife. Yes the music goes on until early hours of the morning but never stopped us from falling asleep. Noise subsided when we closed the balcony door. Great location for us, beach walk either way out of the hotel, shop at bottom of hotel. Staff were helpful and friendly, we done aqua aerobics one day and the guy who done the class was amazing!! Full of energy and kept everyone entertained. Would definitely come again to Sol Tenerife⭐️

Mihaela Velkova

Overall the hotel is perfect for a friend's company and couples but for children is not the best option because it's loud during the night and it's mostly young people who are there to have fun. The location is really good, the beach is in front of the hotel and there's a lot of clubs nearby, you don't need transport for that. The pools are great, but if there's a lot of guests, it's a little bit difficult to find a space near the pools. The rooms are clean but need renovation. There's a lot of shops around the area and you can take a walk, do so much stuff around the hotel area. There are options for additional excursions that you can book near the main entrance of the hotel, which was great and the girls there are really happy to help you and recommend the best thing for you. We were really happy with the entertainment team, there were a lot of activities during the day and in the evening as well and they were different every time. Definitely recommend if you want to have a decent experience in Tenerife for this price. I think the best option is to stay at least 7 nights so you can experience most of this beautiful island.

Paws Made Pawstrading

Stayed as a family of three for 7 nights. Hotel advertises they are family friendly and have kids activities and a kids club, but nothing was ever offered to us. Rooms are very dated and the air conditioning doesn’t work, also they are very small for larger families. Although housekeeping are fantastic and clean the rooms well everyday. Walls between rooms are very thin, our 6th night the couple next door had a very loud fight at 4am, we had to call reception twice for something to be done! Lady that checked us in was very helpful and kind, all other staff at reception have been miserable. Overall not a great stay, would not stay here again, there are a lot of nicer hotels in area. Very close to strip which can be loud, wasn’t too bad as we have sea facing room. Also where hotel is located isn’t great for kids and lots of drugs being offered at night. One advantage is that it’s very close to the nice beach.

Ann Marie Meehan

Lovely clean hotel with very friendly staff we were in the B building on the 7th floor and my only issue was that the plumbing in the toilet wasn't great otherwise it was perfect......if you're looking for a hotel that central to absolutely everything sol tenerife is it.........but expect music at night because it is central to all of the bars and the strip. The beach promenade at the back gate of the hotel is fabulous for watching the sunset, going for a walk or eating out. Would definitely stay there again. Staff were very helpful with everything and room was cleaned every day and had clean towels every day. The buffet breakfast catered for everyone from cereals to fruit to pastries and fried breakfast and you could eat as much as you wanted. Would definitely recommend the hotel especially for adults due to late music as it may keep kids awake.

Holly Muchmore

Room was OK but no air conditioning or fan or phone. Facilities good and pools great. We found 2 cockroaches and a lizard. It's a good place however for kids to be entertained with all the pools, kids club and disco and bingo. It was all ok until the end when we not told about the checkout time and got rudely told after the time we were late and then fined 20 euros for the 2 hours it took to panic pack for 5 people. I checked out and the receptionist said it was OK for my baby to stay under the parasol on the terrace until the cleaners arrived. The manager then returned and was so rude it was awful. Said he'd come back for the 3rd time and it was a hotel so we needed to leave, I explained we had been given permission and he was still rude. Other people said the staff were rude too. Also the bed in the sofa bed was badly uncomfortable and there was a double mattress locked in the cupboard and they reluctantly let us use it but I saw them take it away afterwards. Also the cleaners gave us filthy looks as we were sat outside waiting to leave. We hadn't left it in a mess.

Christopher Ancira

I booked a two-night stay at this hotel, but I had to leave after the first night due to a serious cockroach infestation in the room. I’m not someone who normally complains, and I tried to stay calm after seeing the first one—but they kept coming. I’ve attached photos as proof. To make matters worse, there was no air conditioning. When I arrived, the room was stifling hot, and the entire space felt run-down and poorly maintained—not at all what you’d expect from a hotel that markets itself as a 4-star establishment. I didn’t even sleep in the bed and ended up having to find and pay for another hotel that same night. The whole experience was stressful, disappointing, and a waste of money. I’ve since requested a refund and am still waiting for a proper response. This place needs serious improvements before it should be charging premium rates or claiming 4-star status. I would not recommend staying here.

Gareth Rose

The rooms are definitely dated and need money spent on them to bring up to date. Cleaning not up to standard. Broken glass in dishwasher, mold in fridge, defrosted freezer left to leak everywhere, cobwebs in bedroom and more. Sliding doors are hard to open and the metal frames don’t do well in the heat. We were given the wrong keys to our room and the reception staff seemed to find it funny! Kept being told we were trying to get into the wrong room. One key worked, the other didn’t! The whole outdoors areas are tired and need bringing up to date. Shame as it could be really good. Needs a decent clean and ridging up before the main seasons starts.

Hala Elsaid Salem

Do NOT book! The smell of mold hits you as soon as you walk in the room. Worn down, looked likes it has not have had a touch-up since 1970. Sofa smelled terrible! Wet and insects in the kitchen. The pool area was also worn down, fake grass, 1-2 old dirty plastic sunloungers. Tried speeking with the supervisor, but no good. We had booked for 3 nights but couldnt stay there, lost our money, as they refused to refund us. But we chose health and safety first. Terrible place and experience. Do NOT book!

sarah woods

Very tired and dated . Restaurant on site is very expensive and the food is not nice. €16 for breakfast . Go into town and get a really decent breakfast for around €6.50. All the staff apart from one young man on reception were very nice . Reported cockroaches in the beachfront apartment we were staying in twice and nothing done about it. Location was good

Natalie Pinto

Perfect location and excellent entertainment. The downside for this hotel is the service, nothing in favour for the customer. We asked for a umbrella for the pool chairs and was told someone would come and bring one... Still waiting... We had to catch the 8:10 coach and came down for early breakfast and they wouldn't serve breakfast that early, we were told it only opens at 8am. Very disappointed with the service. Won't be using this hotel again.

Nat Mck

It was everything I wanted for our first family holiday abroad, amazing views from the 8th floor, you could see the beach and the harbour, newly decorated rooms, reasonable food, nice drinks, the staff not overly friendly but not rude. So close to the beach and quite central to everything we needed. The pool was the only downside quite small and freezing cold but we would definitely return!

Sally-Marie Smith

Had a really lovely stay here as a solo guest. Rooms are basic but clean and are cleaned every day. Food was good, plenty of vegetarian options. Didn't use the pools as I prefer the beach which is about 3 minutes walk away. Staff all lovely and friendly. As a person on my own I felt very comfortable and safe. Free bookable shower room for if you have a later flight. I would most definitely stay again. Bar area was great, lots of space.

TJ

Room was very small unfortunately. The hotel staff were very friendly, and the catering staff, were faultless.. Food was nice, and always fresh and hot... The pool isn't as big as it looks on the picture, entertainment was good. And a good choice of alcohol drinks at the bar.. The snack bar, was how you expect it to be. Again fresh and hot. And the bar staff are very friendly and helpful... First time visiting Alcudia.. The beach was very clean. And everything is on the flat. Nice boutiques, bit pricey, and standard gift shops...

Anna Beszterda

The worst hotel I have stayed at so far. The only good thing about it is the location as it's quite close to the beach and the main center. The worst decision was getting all inclusive at this hotel. The restaurant is very dirty and the glasses have never been washed properly with juice bits stuck to them. The staff at the restaurant is very rude and will hit you with the trolley if you are in their way. We were looking for a place to sit and were forced out by a lady with the trolley because we were in her way. Another customer was pouring his drink when another another waitress hit him with the trolley cus he was in her way at the time. Many of the foods are reheated from frozen, some others are expired which unfortunately resulted in us getting sick for 2 days. All rooms are very dirty with holes patched up (or not), AC that's never been cleaned before, towels that you will be too scared to touch (see photos). Also, you may want to consider bringing your own extension lead or have €10 spare for a deposit to get one from the hotel as there is only one socket in the room to which the TV is connected. I don't think the curtains in the rooms have ever been washed, neither has the shower. When eating at the hotel make sure to double check your plates as well, as many of them have got dried food leftovers stuck to them. I have never thought that I'll be wishing to go home on holidays and that I'll have to be spending so much money on food elsewhere while paying for all inclusive at the hotel but unfortunately we did not have any choice. Also, be prepared to walk up the stairs to your room every day as there is only one small lift (the second one has been out of order for months now) which can only take up to 4 people at a time and there are 9 floors in the hotel. We spent about 15 minutes waiting for an empty lift to arrive so that we can go down to the reception with our luggage to check out. Also be careful about the stairs as there are a few that are broken

danika devereaux

Brilliant location. 5 minute walk to the beach and a 2 minute walk to the main nightlife strip. Rooms and hotel were clean. Food was a great selection and fresh everyday. There are several pools, the main pool busy and lovely and then a smaller pool on the other side of the building which was chilled and relaxed. Plenty of bars to get a drink. Barely heard any noise from the street. Great stay, value for money and would stay here again.

James Harris

Great location for beaches and strip. Exceptionally helpful staff for any issue. Recommend when checking in, scan the QR code on the pillar and fill in the information on your phone (Saves a lot of time - mentioned in other reviews). Room was basic but clean, food was okay and nice, you could make a nice meal out of the buffet. The entertainment staff were excellent for the poolside and evening events, particularly Diego and Javi for being so welcoming. Would recommend all inclusive, I went half-board. The only downside, the lifts were very slow.

Mia Craig

I stayed at this hotel for 4 nights, and it was amazing! I went all-inclusive and definitely think it’s worth it. The breakfast was my favorite. There are multiple places to get drinks throughout the day, as there are different pools to use. There is also a snack bar — if you’re all-inclusive, you’re able to help yourself for several hours during the day, which is really handy if you get hungry before lunch or dinner. The room was nice and clean. The staff were lovely and always helpful. The strip is basically on the same road as the hotel, which is so convenient, and I didn’t think the noise was bad at all.

Eddy Dudley

A great hotel in a great location. If staying for All Inclusive, the food can be a bit repetitive, and the staff are slow to restock items, but it's perfectly fine. Drinks are nice, good selection. The pool areas are nice and plenty of space. Overall would recommend.

Amie Hibbert

Very basic hotel. There is no aircon in the room. I complained as we couldn't sleep with the heat. They said its not summer yet, so no aircon. Don't bother going all-inclusive. You get watered down alcohol drinks. The same food for lunch and dinner. We got so fed up with the food that we ended up eating out. The bar by the bigger pool has a little food court for the all-inclusive guests. Very poor quality and food choices. The pools were lovely and clean but cold. But then we did go in April. The staff were nice. Entertainment every night. They put a lot of effort into entertaining kids in the evening, before the adult entertainment. We arrived at midnight on our first night,so day one of our holidays was over. On day 7,our last day, we were checking out at 11.45am. We were told we could have breakfast,as long as it's before 7.15am. We arrived at breakfast to be told that we couldn't have anything from the hot side, only the cold side. So toast and cereal. I thought this was wrong, as we paid for 7 days all-inclusive, yet only had 5 days of this. The location is good for shopping. I wouldn't go back to this hotel.

Olga Mileyko

The hotel is very good. Great location - close to the airport (7min car ride), close to the beach (gorgeous beach is just on your doorstep). I thought the airplanes sound would disturb too much, but it wasn’t. There are 3 pools - 1.10m, 1.50m, 2.20m. Unfortunately, none of them were heated, and sometimes it was too chilly for me to swim there. However, the kids enjoyed. You had to get up early to get a sunbed. There were some great spots in the shade to take a nap after lunch. Food was ok, breakfasts were a bit the same, but everything you needed. Free Parker g available for the guests, which was very convenient for when renting a car. A great renting service is very close. Overall, a good place to have a holiday with kids, but with those who are comfortable swimming on their own.

Ahmed Samir Ismail

06/06/2025 Only back with my family from Sol Lanzarote and I have to say after reading some of the reviews I was a bit worried. Stayed there with my wife and 3 years old and we absolutely had an amazing time. It's our first time in Lanzarote and we've been in many 5 stars hotels I have to say for us this is a budget cheap all inclusive hotel and we didn't expect much but we were surprised by the the standard and hospitality. The staff were amazing and friendly working so hard to make sure you were looked after, housekeeping was amazing, shout out to Maria at the entertainment bar was always smiling happy to serve everyone with a big smile on her face, my daughter had the best time at the mini disco with the animation team, the only thing after 10 day's there the food is kind of the same and we wanted a bit of difference so we just went out for a change. I see a lot off bad comments in here and people giving out about everything I wanted to say this is a cheap budget all inclusive hotel and we got what we payed for. overall we had amazing holiday full of fun and we will definitely visit again. Thanks again to all the hard working staff you doing amazing work👍⭐️⭐️⭐️⭐️⭐️👏🙌🏼

Sally Wright

Just arrived home from this hotel with my two young granddaughters. It was everything I expected, the hotel staff & entertainment team was fabulous and friendly. The food was great for AI. My only complaint here would be the children's section was the same every evening, but, that is just my opinion! The family rooms were great and spacious, towels changed daily if required. My only major complaint would be other guests - they reserved sunbeds around the children's pool were there are the least beds, for hours on end unattended. This is rude and disrespectful to other guests with small children. This needs to be addressed by the management. All round fabulous holiday and I would definitely return.

Sue S

VERY HARD BEDS. We just returned home from 1 week at Sol Lanzarote. The mattresses in the room were very hard and difficult to sleep comfortably. Woke to severe back and hip pain. The hotel is otherwise a very lovely hotel. Loved the decor of the room and hotel. The staff are very friendly and attentive to their guests. The food selection was wonderful, we enjoyed all of our meals. I would love to return again and again IF new mattresses were installed in the guest rooms. Lovely pool and lounge area, again staff are wonderful keeping great care. The Ballywood show and poolside festival show were spectacular!

Georgia McGrath

We paid to upgrade to the Sol XTRA sea view suite as I had work meetings to attend while away. Unfortunately the high speed internet did not work in the room with patchy wifi you have to reconnect to every 3 minutes all round the resort. When informing hotel staff they said ‘we’ll call the provider’. It never resolved. The suite itself was basic with a mini fridge and microwave which was useful for us travelling with a 5 month old. That said, the large super king bed was probably the only thing that constituted the title of ‘suite’. The complimentary mini bar included in the upgrade consisted of cans of soda and 2 small juice cartons which could be obtained from the bar at any time anyway. The terrace as advertised on the website was in fact just a balcony as with the standard rooms no room for loungers. Bathroom no different to a standard room. During our stay there was unfortunately some kind of construction going on underneath us which made afternoon nap time difficult for our little one. If I was to stay again, I would not upgrade to a suite as the amenities it comes with are basically a robe and flip flops. It is the exact same as a family room which is much better value for money. The location of the hotel on the other hand was superb with access directly to the boardwalk and beach. Couldn’t fault this! The massages are amazing! Definitely book one if you’re to stay. Checkout was quite stressful. When we arrived we requested a late check out (as breastfeeding a newborn and nap time) was going to be difficult without. We were happy to pay the fee. Unfortunately on the day of check out we were told late check out was not possible and no private spaces (even just an office) were available for me to breastfeed my baby. We sat in the lobby most of the day which didn’t seem to have air conditioning and thus our little one was quite hot and bothered and had to be stripped to a nappy. Food was ok, but again not 4* quality. Resort itself family friendly. Overall the location makes this place a 3* for us.

Katarzyna Serafin

I had a wonderful stay at El Karma Hotel in Hurghada and highly recommend it to anyone looking for a relaxing and fun vacation! The food was delicious and varied every day – there was always something tasty for everyone. The pools are absolutely amazing – large, clean, and perfect for both swimming and relaxing. The water slides were a huge hit, especially for families and anyone looking for a bit of fun! The beach was also a highlight – clean sand, crystal-clear water, and lots of colorful fish to see just a short swim from the shore. It’s a great place for snorkeling or simply enjoying the sea. The hotel itself is big and well-maintained, with plenty of space and great facilities. The staff was friendly and helpful throughout our stay. Overall, it was an excellent experience, and I would gladly come back!

Hema Solanki

Took my grandchildren. Kids had a lovely week due to the pools and slides. Not far from the airport, so transfer time was good. However, at check-in, they had me on their system but, for some reason, said the information was incorrect. After two and a half hours and a heated conversation, we got into our rooms. It was 9.30 pm, so it was not a great start. The room desperately needs updating. For example, the wall sockets are loose, the shower door does not close, and the kettle and lamp are broken. But for me, I just felt the whole bathroom needed a deep clean. Apart from the reception staff, all the site staff were lovely. Would I return? Absolutely not.

Luceneia Mendes

I recently stayed at El Karma Aqua Beach Resort in Hurghada for seven days to celebrate my birthday with three friends. Upon arrival, we were welcomed warmly by tour guide called Mohammed, who was extremely helpful with our luggage, check-in process, and ensuring we could get some food after our journey. The resort itself looked beautiful, and our rooms had a lovely view of the pool and palm trees. However, our experience was a mix of highs and lows. The weather was quite windy and cold for the first few days, but we still tried to make the most of the pools and resort facilities—only to find out that most of the pools were freezing. There was just one heated pool, which was always overcrowded, making it difficult to enjoy. The biggest letdown was the food and drinks for an all-inclusive resort, the variety was extremely limited, and snacks outside of restaurant hours were restricted to just burgers and fries. Even worse, the quality was poor. The man preparing the snacks would sometimes serve undercooked burgers and fries, and they were often cold. On top of that, he was incredibly rude, throwing food onto plates rather than serving it properly, which made the experience even more uncomfortable. When we visited the Italian restaurant, we were surprised to learn that drinks and à la carte menu options came with an extra charge—something we found unreasonable, given that we had already paid for all-inclusive service. Room service was practically nonexistent, and the overall service from staff left much to be desired. When we raised concerns, we often felt ignored, as if we were talking to a wall. The staff seemed uninterested in helping, and some were outright rude. One particular experience stood out at the spaghetti station, where the cook had a bad attitude and seemed unwilling to serve guests properly. To make matters worse, the food quality was poor, and it made us feel unwell during our stay. There weren’t many options available, and what was there was far from appetizing. Transportation around the area was also inconvenient, making it difficult to explore outside the resort. While the resort itself isn’t terrible, it definitely needs major improvements—especially in food quality, service, and staff hospitality. Thankfully, towards the end of our trip, we discovered El Gouna, which was an absolute gem. This beautiful area had an amazing selection of restaurants—perfect for anyone who might be tired of resort food. The dining options were far superior, and the atmosphere was lively and enjoyable. The Marina in Hurghada city also stunning, making it a great place to walk around and take in the views. I only wish we had known about it sooner, as it was one of the highlights of our trip. Would I return? Probably not. Until they improve their customer service and overall experience, I wouldn’t recommend this resort to others looking for a relaxing and enjoyable holiday. I only gave it two stars for the views and spacious room but overall not a nice stay !

Fernando Calabrez

The resort has good common areas but the restaurants. Food court is absolutely gross. It’s so dirty that o didn’t even want to eat there again. Right after the first dinner, I woke up at 5am throwing up like crazy and the food got me sick throughout my whole stay. They brand their cola soda as coke but it was not even close from original Coca Cola. In addition to the terrible quality and sanitary condition of the food, the receptionist is rude, unfriendly and not helpful. We also felt very harassed by the staff at the water park. They would constantly hit on my sister. Such an uncomfortable situation. Very unprofessional! A lot to fix at this resort. Won’t come back and will not recommend to anyone.

Sobrina Husbands

Me and my family stayed here for a week at the end of April. I highly would not recommend!! On arrival, they could not find two of our bookings, We was waiting for three hours without any water or anything being offered… My five-year-old niece was sick in reception While waiting three hours for them to find us a room. The staff at reception are really rude and not helpful, They was being disrespectful in Arabic, but they didn’t anticipate that my son speaks Arabic and could understand everything they were saying about us and their other guests. The food was appalling and all seven of us had food poisoning!! The pool area and the slides are amazing for children and I would say this was the highlight of the hotel, however I have stayed in Hurghada a couple of times before and had a lovely experience. When checking out we was accused of stealing a blanket and a pillow, for them find out it was misplaced by housekeeping. The manager was friendly and helpful, and without him honestly I think the whole experience would have been nothing short of a nightmare. Please don’t waste your money.

Migu Te

Amazing Stay in Egypt! We had a fantastic stay at this hotel! The rooms were spacious, spotlessly clean, and were regularly serviced every day. One of the best parts was that we didn't experience any food poisoning, which can sometimes be a concern when traveling. While the food options weren't overly extensive, we certainly didn't go hungry and found something to enjoy at every meal. Another highlight was the cleanliness throughout the hotel, no insects or mosquito bites during our stay, which was a huge relief. The staff were incredibly welcoming and always ready to help, Overall, a great experience, and we'd definitely recommend it to anyone visiting Egypt!

Maliha Miah

Amazing 2nd family holiday here. Rooms are clean staff are very attentive. Food is good, the international a la carte was my favourite. Bar staff, housekeeping and reception staff are excellent. The best part of the hotel is the amazing animation team. My daughter is 4 and everyone in the team made it an amazing experience from kids club to kids mini disco. Adam is an amazing choreography his afro beats dancing is certainly very entertaining. Thanks to Angie and Erika for the mjni disco and kids club. A special thanks to Salsabeel who made extra effort especially with my 6 month old. I was shocked that she had only just joined yet was absolutely amazing. She always had a smile kn her face and played with both my kids. They loved her. If you are looking for a fun filled relaxing time come to royal Lagoons.

Mahmoud Alhamwi

A Wonderful Getaway at Royal Lagoon Hurghada! My recent vacation at the Royal Lagoon Hurghada was absolutely wonderful, leaving me with lasting memories of a truly enjoyable stay. From the moment I arrived, the professionalism and genuine friendliness of the staff were exceptional, making all the difference in my holiday experience. A special thank you must go to Karim at the front desk, who was incredibly welcoming and efficient, ensuring a smooth start to my vacation, His helpfulness was truly appreciated. The fantastic service continued throughout the resort. Nabil at the pool bar was always ready with a smile and a refreshing drink, adding to the relaxing poolside atmosphere. In the restaurants, the team of , Sameh, Emad, Sally, Hossam and Ayman on the other bar consistently went above and beyond. Their attentiveness, warm service, and professional demeanor made every meal a pleasure. A very special thanks also goes out to Rawan and Adam from the animation team! Their energy, enthusiasm, and engaging activities really added a fun and vibrant dimension to the holiday. They were fantastic at bringing guests together and creating a lively atmosphere. Beyond the outstanding staff, the resort itself provided a lovely setting for a relaxing break. The overall ambiance was welcoming, and it was evident that the team is dedicated to guest satisfaction. I would highly recommend the Royal Lagoon Hurghada to anyone looking for a pleasant and hospitable holiday experience. The amazing staff, particularly the individuals mentioned, truly made this a standout vacation. Thank you to everyone at Royal Lagoon for your hard work and dedication!

Jan zaczyk

I am in this hotel for the second time. I was in March. I was delighted. I am here now and everything is great. but the bartender at the bar which is in the pool. all the time smokes cigarettes and sits on the phone. does not see that someone wants something to drink. even calling does not give any result. then he is offended. lack of culture.

Kino Pokusa

beautiful hotel. very good food. everything 5 stars. one exception. the bartender at the pool who is in the water. smokes cigarettes, listens to his music. we are sitting in the pool at the bar. he does not see us. why does the hotel ruin the vacation by hiring such a person?

Jacob Redstone

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay! From the moment we arrived, this 5-star hotel exceeded every expectation. The level of service was truly world-class—every staff member was warm, attentive, and eager to ensure our stay was perfect. The room was immaculate, spacious, and beautifully designed, with luxurious touches that made us feel instantly relaxed. The bed was incredibly comfortable, and the view from our window was breathtaking. Every detail, from the daily housekeeping to the seamless check-in and checkout process, was handled with elegance and professionalism. The amenities were top-notch—the pool was pristine, the spa services were divine, and the on-site restaurants served some of the best food we've ever had. What really stood out was the genuine hospitality. We felt cared for and appreciated, not just like guests but as valued individuals. This hotel sets the gold standard for luxury and service. We can't wait for our next visit. Highly recommend!

Petrit Gjera

Excellent and helpful staff; amazing view from the rooms; woke up every morning, opened the door of the balcony and listened the waves. The hotel was super clean and there were multiple staff members checking if I had everything in the room. The adults only part of the beach is a great idea, very relaxing, super clean and warm water. I had dinner at their special restaurants 3 times and I could have stayed there forever. Lovely atmosphere, very tasty food. My favorite is Italian. And they have live music at evenings at veranda. I would definitely go back. P.S.: bus station right outside of the hotel.

Kushal Patel

This was our first experience of a Mitsis Resort and we couldn't have asked for a better time! From start to finish it was perfect. The moment we checked in at 11.30pm we were greeted with smiles and a welcome drink. Our family swim up room was perfect for us and 2 kids. Loads of space in the room and having the pool right outside was amazing! The hotel decor was amazing. Most rooms had a different outdoor area. The beach was bliss. Pure sand, comfy sun beds! Restaurants were sooo yummy. We booked all ours well in advance so got to experience them all. Over all 5* hotel. Incredible and welcoming staff and an amazing holiday. We will definitely be back

Διονύσης Ντυρμύσι

From the moment we arrived to the moment we left, the hotel and all the staff were first class. We were upgraded with a good discount which was fabulous! Because our tour agency never informed us that hotel has stunning rooms with pool and reception assisted us immediately. Rooms were clean, comfortable, luxurious and well stocked. Every meal was tasty and delicious and they have a good variety, and the service is definitely 5 star. Ok, they may have some flaws and delays sometimes, but very minor issues. Special mention to the bar service, the staff is lovely, humorous and serves you really fast! Common areas are standing and pool area is spacious with plenty of sun beds, our own pool had a special bar service directly to the sunbed that was amazing. We will be back 100% next year - it’s a special hotel!

oliwia szafraniec

We’ve only been here 4 days and we are so sad to leave! Everything from begging till the end was 10/10 we were welcomed by multiple staff with drinks, help with our luggage up to the room, explaining everything through our stay and our rooms. Food is very good, a lot of different varieties. Drinks are very nice as well. A lot of different chill areas small pools big pools. They didn’t waste a single inch of this place, everything is nicely decorated, sitting areas all around! Minibar in the room is also very nice and constantly being topped up’ all staff was very nice throughout our stay and Truely whatever you needed all you had to do is ask! We’d be happy to come back again soon. I’d just like to add the rooms have everything you need, hair dryer, toothbrushes, shaving kit, shower cap, dressing gowns, slippers, even shoe polishing kit! Have a safe in each room. The rooms are super super clean and beautiful no matter which one you pick. Honestly I’d recommend this place so much.

Isaac Furtado

Absolutely fantastic. A very classy resort that takes exceptional care of its people. The servers are always happy and polite. Food which is most important to me is at 5 stars no question. Location is gorgeous. Architecture is the best of all resorts around, truly gives of the true Greece sense. I will be visiting again

Yuliia Tipa

Our recent stay at Bella Beach was truly wonderful! The all-inclusive experience was fantastic—delicious food, a great variety of beverages, and exceptional service throughout. The beach itself is beautiful, clean, and peaceful—perfect for relaxing walks and stunning sunsets. Everything was well-maintained and felt very welcoming. Highly recommend for anyone looking for a stress-free, coastal getaway!

Γιώργος Πατόπουλος

The hotel exceeded all expectations. From the moment we arrived, the staff was incredibly friendly, polite and helpful, making us feel welcome right away. The room was spotless, spacious and comfortable, with modern decor and all the amenities needed for a pleasant stay. The bed was extremely comfortable and the soundproofing ensured quite, restful nights. Breakfast was rich and well-prepared, with a great variety of fresh, local products and options to suit ever taste. A special mention goes to the dining staff for their kindness and prompt service. The location of the hotel is also ideal, close to the sea. Overall, this hotel combines comfort, hospitality and high quality service. We will definitely choose it again and highly recommend it!

Lina Kasalauskė

Nice hotel if you want all inclusive kind of holiday. The hotel is not that new as in its own photos, but still great for families. For younger people here can be a little boring and outdated (especially because of the evening program, which was so basic). Near to hotel are a few supermarkets and restaurants, but bigger buzz and city is about 12-15min by car from the hotel. Hotel has a very comfortable parking for cars and surprisingly great a la carte restaurants. Also we were happy to have free sun-beds near to the sea.

Avi Sinclair

The upgraded room with the Seaview was amazing! The food was great ! The pool area and the beach were also very good! The cocktail qualities and the attitude of the bartenders at the main lounge can be improved . Overall, very good value for money.

Worm

Not as bad as reviewers say. My experience here was somewhat decent. Most of the food was good, Waiters, shopkeepers and cleaners were nice. There was a nice selection of rooms with different characteristics and some great views. Very easy to get to the beach as all you really have to do is exit through the roadside entrance, cross the road, and walk to the beach. Pools were kept clean and i had a nice time here. Overall, It was decent, and i reccomend it if you like going to the beach and relaxing at the resort.

Amber Corbett

I booked this with my 12 year old son. After reading some of the reviews I was really nervous. However. It's really not that bad. It's a really good 3 star. I mean, high grade 3 star. I've been to 5 star resorts and it's not on par with them but it's a really comfortable, open spacious hotel. Where is misses are things like cracks in the door frame and the carpets need replacing in the halls. But the rooms are open and spacious with air con, our view wasn't great but had beautiful sunshine in the morning. The food was interesting. Not glamours, lots of salad choices, meat changes daily, lots of vegetables. The deserts were mainly the same each day. Now... the drinks.. seriously watered down. You can knock back 4 / 5 cocktails and still be sober. The pools are freezing. Not heated. Takes ages to acclimatise but once your in they're fine. Although I'm a very cold person so I had to get out after 20 minutes even if I swam continually. The views are beautiful of the beach, the service was good. The restaurant/ buffet area was clean tidy and continuously cleaned. Chefs cooked infront of you. Soda on tap, same with wine and beer. 2 hour transfer from airport. Beach is stunning. Very windy though and can be choppy. All in all a lovely well rounded hotel. Don't be afraid.

Joanne Welsh

Loved this hotel. There is nothing of note to complain about it. It was clean, and the room was fab with a beautiful view. Plenty of food to choose from, fresh pizzas were lovely. The swimming pool on the upper level from the bar was quiet, and we never struggled to find a sunbed!!! It catered for my mobility issues. All in all, it was a great holiday, and we will definitely return.

Caz Wilde

Booked this hotel is great, fantastic location in Morro Jable. We stayed 'all inclusive ' in double room. The hotel is clean, spacious, lots of facilities play area for young children. The restaurant food choice is great lots of fresh meat fish/seafood amazing, ice cream for kids too!! Drinks serve yourself or at the bar, a good selection. I would definitely recommend this hotel & stay again.

Toni Lopes

This can't be a 4 stars hotel! Service in the reception is worse. They have no respect to visitors and are not helpful. Specially the older guy with long haircut. No WiFi and no help to get access during the whole stay! Only industry food, nearly no fresh vegetables or fruits, mostly fried products. Bad quality of drinks! Hotel is in a old condition. That means furniture in the rooms and kids area. Now positive points: Nice location with beautiful beach to enjoy with kids and for a morning walk. Nice streets for shopping and chilling!

Tiffany Attwood-Payne

We went to his resort in January and loved it so much we returned again in April. As always the room was great, service amazing, staff friendly and helpful, absolutely amazing entertainment team couldn’t praise them enough. Filo, snoopy, and Mario stood out everyday, engaging you in activities, having fun with you, making it a personal experience! and creating a lovely atmosphere by the pool as well as the beach. Entertainment every single night, lots of variety. Mohummed the lifeguard couldn’t do more for you and was so lovely. All reception staff were super helpful. Didn’t have a single bad experience with a staff member whilst here everyone is so friendly. Room was cleaned so lovely everyday, fresh towels, complimentary toiletries, bottled waters, which made us feel at home! Will definitely be returning for the 3rd time!

Presci Look

Where to start. Let's just say that the hotel's location and exterior are really good. As for the rest, there's plenty of room for improvement. The rooms are old and need to be renovated. The buffet isn't very varied, and you often have to queue to get a drink or eat the day's specials. As for the service, it's up to you and your luck. In short, I think there are better places for the same price.

Winston Gomez

I never leave a review. This time I will I have never had such a great time , it was excellent. The staff are wonderful, the resort fantastic. I'm vegan would have been happy with salad, but had tons of choice every day. The only bad point is I had to come home.

Dmitry Drozdov

It's excellent for the money. Food is simple, but tasty. Rooms are small, but clean and well kept. Beach 🪸 is dead, but still there are a lot of fishes. The only bad thing - the internet, it's not stable and slow.

Alan Castellucci

The hotel is a well-maintained establishment, more fitting as a 4-star rather than a 5-star property. The structure itself is not modern and does not meet the standards of today's luxury hotels. However, it more than makes up for this with several aspects that truly stand out. The park and garden are simply exceptional, undoubtedly deserving of a 5-star rating. Meticulously maintained, they provide a unique space for relaxation and natural beauty. The pool is also 5-star quality—spacious, clean, and perfectly integrated into the surrounding environment, ideal for moments of pure relaxation. When it comes to food, the quality is good, but the menu lacks variety. This is an area that could be improved to better accommodate guests who enjoy more diverse culinary options. The real highlight of this property, however, is the staff. The hotel’s personnel are simply outstanding, deserving of a 7-star rating. Their kindness, friendliness, and professionalism are evident in every interaction, whether it's with the waitstaff, head servers, housekeeping staff, sauna attendants, or the diving team. Everyone contributes to creating a warm and welcoming atmosphere, making the stay truly memorable. In conclusion, while not a modern 5-star structure, the hotel excels in the quality of its outdoor spaces, the comfort of its pool, and most importantly, its extraordinary staff. A stay here will leave you with the memory of a vacation defined by care and attention to human detail.

Anna

We had the very top rooms and the views were very nice, we enjoyed it a lot. The room was simple yet comfortable and clean. The only problem we had was with the shower, where the water was either too hot or too cold (thus the 4 stars), we didn’t inform the reception though because we were staying for a short period of time.

Linda

Lovely hotel I cannot fault it. All staff friendly and helpful. Food very good lovely pools with very comfortable sun loungers. We fly home today and will definitely be coming back. We did all inclusive but if you do self catering there is a well stocked shop with everything you need. Thank-you Altamar x

Craig Maxwell

Great holiday, fantastic staff, and room service. Entertainment in the evening was as expected for a 3* hotel. Hats off to the chefs. The food has been exceptional 100%, the best all-inclusive food we've ever had, with on the balcony BBQ experience as well. Would definitely return. If you are hard of walking, would not recommend it as even though there is a lift, it was temporarily out of order at times. Good access to taxis to get around, €5-€20 depending on which beach or shopping centre you wanted to visit. Overall, we've had a great holiday.

Fleur Wade-Considine

Wow! what an amazing place for a holiday. This hotel is so beautiful, has amazing views , the food is delicious and the staff are fantastic. A special shout out to Mario on the bingo. We loved it so much we came back every day! We cannot wait to return ☺️

Stuart

The bar staff totally let this place down! If your all inclusive it's fine as you help yourself but if your not then it's poor. During happy hour instead of giving you another drink for free they make one and pour it into 2 smaller cups and charge the same price as normal! Have been here twice now and won't be back. Go next door, Ocean Hill is much better!

Anton Sova

These apartments are a great place to stay — amazing view, excellent service, and clean, comfortable rooms. Everything is well-maintained and the staff is helpful and friendly. The only downside is that without a car, it’s not very convenient. Walking to and from the beach or town can be long and tiring, especially in the heat. Still, the quality and comfort make it worth the stay. If you have a car, it’s a perfect choice for a relaxing holiday.

Vessy Boneva

For its price, this is the place place to be! Very good rooms, amazing view to the sunset, warm pool, delicious restaurant and breakfast. Nice staff and perfect location, 2 min from the most beautiful beach in Gran Canaria. Definitely recommend!!!!!!!

Marko Chamber

Everything about this establishment is ok, nice views on ocean and friendly stuff. But, there is also a ladies of the night arguing with their clients about the money, and offering not so nice vocals during the karaoke marathons alongside with constant arguing and yelling.. True local experience, thanks!

Clare Maclennan

Rooms are large, with nice kitchen area, plenty of storage space. Bed was comfortable, good big TV, and the shower was very good. The balcony cones furnished with a table, 4 chairs and 2 sunbeds. The pool area was nice wirh enough beds to go around and had great views over Amadores beach. Downsides, the apartments don't get any sun that I could see, there are some north facing ones looking out over the road, these in particular get zero sun, and if you are unlucky enough (like me) may end up in a ground floor one. The entrance is directly via the terrace doors which just left me feeling insecure, and we had no vista. In fairness the lady at reception did what she could to move us. Area wise, there's a few bars a short 5-10 minute walk away, but a fair hike down to the beach, not for the fainthearted. A car is a must, there is street parking right outside. A better situated apartment and I think this would be a comfortable option.

John Fahy

Highly recommend Club Vista..Stefan at reception deserves a special mention for his professional, friendly manner. Situated on Montana Clara, the views are spectacular..very peaceful, beautiful, warm pool with lots of sun loungers and umbrellas for relaxing at this wonderful location. Restaurant serves tasty meals, worth a visit. Our apartment had everything our family of four needed with great Aircon, a must in the warm temperature 😍 we had a late flight so were provided with a left luggage area and shower ffacilities after a last few hours at the pool..definitely worth a visit if you want a perfect break away in Gran Canaria

Rdog998

Definitely NOT a 4 star hotel!! (Rated 4* in 2012 btw). Positives: most of the staff are really friendly and do their best to make you feel welcome, this is despite all the odds up against them! The location is great and is really close to the beach. Their al la carte restaurant Mamma Mia was the one good meal we had at the hotel. Negatives: the food was really poor, the quality isn’t there with the food being bland, only fatty cuts of meat and there being a limited choice of food, within a couple of days you’ve seen everything at the buffet which gets boring fast. The rooms are outdated, our bathroom flooded after every shower and the shower was no longer bolted to the wall. The air con was also broken in our room. The beds were like laying on an ironing board with a pillow for each of us which felt like you were laying straight on the mattress. Unlikely to be the best bed for somebody who has back pain. Also will note not all the arcade machines work and will take your money but the hotel are not able to access these so just take your money! In summary: staff are friendly and do their best but the hotel needs a lot of work and the food seems to be very cheap and needs work!

J N

Hi everyone, I can't recommend this hotel. We were initially put in Block 4, on the top floor. The elevator was broken, so we had to carry our luggage upstairs ourselves. The beds were worn out, and the TV didn't work either. After we requested bed toppers, which weren't brought, we changed rooms. In the new room, the beds were also worn out, and the TV and hairdryer didn't work, so we had to go back to reception. The bed toppers were brought, the hairdryer was repaired, and suddenly, that same night, there was a cockroach in the room. The towels are replaced, but they're still dirty. You pay climate taxes, but the air conditioning doesn't work until June. The food is always the same and almost inedible. The soft drinks and "cocktails" are sugary sweet and therefore undrinkable. The supposedly sandy beach was created by the hotel itself, and most of it consists of huge rocks, making it difficult to reach the sea even with swimming shoes. The refrigerator in the room hums so loudly that you feel like you're in a spaceship. The room cleaning is superficial: they sweep, empty the trash cans, and make the beds. There's no mention of cleaning here; we still have the tomato stains from the previous guest on our room floor for a week. It's advertised as a four-star hotel, but these four stars are nowhere to be found at the entrance. I cannot recommend the hotel and appeal to people's common sense not to support this either!

Nyesha Bernard

The staff are incompetent. Left us 3 hours in the reception, trying to locate our booking for 10 people. They took our room tax before giving us keys. The rooms have bed bugs, run down , not maintained. The hotel towels were grey instead of brilliant white. I had dead insects on the bathroom wall, blood stains on bed sheets, rust and mould in the bathroom. Constantly long ques for a drink at the pool bar, sometimes they run out of drinks. The food was bland, not much variety. The best restaurant was the Italian restaurant. It suggests a 4* hotel, I would say it appears to be a 2-3 * Was very disappointed with the reception staff. And our overall stay. On the last day the manager was chasing us by the sun beds for hotel tax we already paid. What a shambles

kiki

Avoid this place - to be honest you shouldn’t stay here more than 3 nights if your here. The food is terrible, not many options. Like really bad terrible meals. The place looks abandoned. The staff are rude, only good thing id stay is the beach. I had high expectations for this place based on some of the reviews I’d seen but hands down the worst place to stay in Rhodes I’m sure theres better Phones do not work in the room Sauna is out of order U have to pay to keep ur luggage in a locker when u check out

Ethan Dolby

I stayed at the Sunshine Hotel in Rhodes on an all-inclusive basis, and while there were some positives, the experience overall was quite mixed. Check-In & Staff: Check-in was quick and fairly straightforward. However, we were hit with a €100 hotel tax which felt steep, even if not technically hidden. Most of the staff were friendly – especially George, who was consistently helpful, cheerful, and a real standout. Unfortunately, others like Iris came across as quite rude and unhelpful. Room & Cleanliness: The room was spacious with a decent-sized bed but very bare and lacking in décor. The bathroom was a let-down – the shower leaked everywhere, there was black mould, and even a rusty nail was being used to hold up the sink plug. We had intermittent electricity issues and housekeeping was poor – they mainly made the bed and barely cleaned. Requests like new pillows took over a day and multiple asks. Facilities: The main pool area is lovely – clean and great for lounging. The kids’ pool area was okay. There’s a games room, but it’s hit or miss – some arcade machines like Guitar Hero just eat your money. The facilities online seemed a little overhyped, but the pool is a highlight. Food & Drink: Food was mediocre at best – very repetitive, often cold or overcooked, and extremely oily. Dietary restrictions don’t seem to be considered at all. The à la carte restaurant was especially poor – inedible food and very dismissive staff. On the upside, cocktails were nice (if overly sweet), but spirits often ran out and took ages to restock. Entertainment: There’s a solid range of activities like darts, water polo, and evening shows. Bingo on Fridays was fun. Billy, who runs most of the entertainment, really puts his heart into it and brings a lot of energy to the place. I appreciated that. Location: The hotel is in a great spot – right on a pebbly beach with beautiful views and some excellent restaurants just across the road. The area felt safe and convenient. Value for Money: You get what you pay for – it’s a decent option for a cheap, all-inclusive beach getaway. But you’ll likely notice the lower cost in the quality of food and service. That €100 tax at check-in still stings a bit. Final Thoughts: There were fun moments – sunbathing by the pool, playing air hockey with my boyfriend, and a few laughs at bingo. But the hotel has serious issues, especially with cleanliness and food. I’m not sure I’d return unless I was looking for a budget-friendly stay and had low expectations. For a bit more money, I’d try a better-rated option next time.

LCD

This hotel offers a truly delightful experience with its exceptional service and stunning location. The staff members are incredibly welcoming and always eager to assist guests. Every detail of the property reflects a commitment to creating a beautiful and relaxing atmosphere. From the moment you arrive, you'll feel enveloped in comfort and tranquility. It's a truly wonderful place to stay. Would definitely recommend a stay here.

Olena.Omelianenko

I’ll start with the positives: the animation team was just amazing! I also liked the service — the staff were friendly and always smiling. The beach is located right on the hotel grounds, which is very convenient. Sunbeds and umbrellas are included in the price. There’s also a café on the beach where you can grab a snack or a drink while relaxing. The hotel area is well-maintained, and a nice waterpark is being built. We were there in May, so it wasn’t open yet. Now for the downside — at least for me: the breakfasts were bad. There was honestly nothing to eat in the mornings, and the food didn’t change at all from day to day. Room cleaning could have been better — in reality, only the floor was cleaned. When we checked into the room, the bathroom and surfaces were a bit dirty, not well cleaned. It wasn’t a huge deal for us, but still not very pleasant. Another small minus for us was the lack of a heated pool. At least the children’s pool could have been heated, since in May the weather was cold and it was almost impossible for the kids to swim. Also, the food at the hotel was a bit disappointing — surprisingly, there were hardly any seafood dishes. There was just one kind of fish, which was almost always dry, and once they served shrimp — the worst I’ve ever had: dry and hard to chew. Very strange, especially for Greece, where seafood should be everywhere 🤷🏼‍♀️ Overall, the hotel is not bad, but it definitely doesn’t live up to 5 stars.

Boghos Arslanian

An excellent experience, super for families as well as individuals and couples, for families you have a variety of food choices, ice cream, children's play area, beach and the pool, and much much more. We had a wonderful time there. I really recommend this resort.

Andrew Ridley

Really nice resort. Staff friendly and helpful. Plenty of well prepared food with ample choice. Only criticism was that the private pool was not heated.

Callum Robertson

We absolutely loved our stay at Princess Andriana! The resort itself is beautiful, the food was fantastic with plenty of variety, and the staff were friendly and welcoming throughout our visit. However, we were very disappointed that the water park wasn’t completed in time for the season. It was a big reason we chose this resort, so it was tough for the kids to see it every day but not be able to use it. Unfortunately, there was nothing arranged or offered as compensation for this, which made it a bit harder to keep the little ones entertained at times. That said, we would definitely love to come back and experience the resort again once the water park is fully up and running — it looks amazing and would really complete the holiday experience for families.

Bogdan V. Evtimov

It is definitely a beautiful beachside spot at the outskirts of Albufeira. The service is good, but needs some prompts. The rooms are quality, but not renovated since decades. The food is good even if buffet style. A bit on the all-inclusive end, but offers some precious gems, such as the Love tree or the Valentine package.

Liam Gardner

Forgot to post review after getting home. I spent a week here with my son from 27th Feb- 6th March as our very first holiday abroad and loved it. Yes rooms were little tired but always very clean along with rest of hotel. Always got something really nice to eat. Would definatly recommend hotel. Best night for nighttime entertainment was the 2 cubin guys. Also have to give a massive shout out the staff who always were helpfull and nice to us, especially axel, this guy is a credit to your hotel and made my sons stay more special. Just before however left to go home he left a envelope containing some football logos. As my son is football daft this was a really nice touch and we didn't get the chance to say thank-you and goodbye to this man as he was on day off. Please pass this on to him and wish him all the best and again. Big thank you to him.

Martin Walsh

Great hotel for a great price. I do agree with others in saying that the rooms require some urgent upgrades, alot of flies and sometimes the service could be poor, but other than that no complaints. All inclusive can be hit or miss but this hotel is definitely a hit! Will look to return.

Ash_2003

A beautiful hotel, but there’s a lot of steps; however, fantastic service, great food and an amazing atmosphere. The entertainment is fantastic, and the staff are lovely (apart from one lady at reception; she was a bit rude- spoke to us rudely). You have to pay a tourist tax, which is 2 euros per day. You also have to pay 10 euros for a key that you get back when you check- out. Beds are uncomfortable and the room is dated, but don’t let that put you off. It’s a fabulous location, next to the beach and beautiful views! Overall, a fantastic place! 🥰 I would come back here, and I loved it!

priya bhatt

I must say I am so impressed with the cleanliness of the resort. My room is so clean, Also lounge area , pool area and all other part of resort are quite clean and tidy. Best location .. you can get the best sea view from the most of the area of the resort. I love the way it has been designed.. pool and restaurant is facing the sea which makes experience very relaxing. Entertainment staff was trying their best to provide all kind of entertainment experience like kids and adults games, Zumba, yoga , pool side dancing, etc.. my kids loved mini disco after dinner every night and they were always looking forward to join the disco after dinner.. Also quiz night was wonderful. I love the way management try to provide different experience every night.. and African night was the one of the best experience I had.. All were so professional.. and quite helpful.. Food wise variety of food choice but being vegetarian I am not quite happy as they were very few choices.. and most time it’s rice , chips and salad.. But they were not suitable for my Indian test.. and we have to eat out or compromise with salad and fruit and stuff.. Also would love to have kettle in room with some refreshments…

Katia Klymenko

Reading previous reviews, we arrived at the resort a little apprehensive and not sure what to expect. How wrong were the reviews! The resort was clean, food delicious and staff were SO friendly. Our 4 & 7 year old loved the kids club and the weather was perfect. We were there late April/Early May. Great systems in place to keep everything tidy, like the cup token system and towel system. We preferred the buffet to the restaurant options. Fab selection of Greek and other cuisines. Loved the fresh salads and cold cuts. There was something for everyone. Would definitely recommend and return!

Gillian G

I was looking for an all inclusive for a family trip instead of rental apartment/house so I wouldn’t have to worry about food etc. Well the food here was so horrible we had to pay to eat out anyway and just starved through breakfast and lunch or only ate fruit. We felt so lousy after eating the food we didn’t want to go hiking or do much of anything which was a huge damper on our trip. The all inclusive drinks were disgusting so just stuck to beer and wine. Additionally they don’t provide conditioner and we had to go into town to buy it. I just expect more from a 4 start resort; 2.5, 3 maybe, but not 4 star. The air conditioning barely worked so had to get up several times a night to take a cold shower just to get another hour of sleep. Too many bugs to open the windows but got desperate so tried anyway but still too hot. Great program for kids at the pool but they use the same exact playlist every day and blast it so you hear it everywhere. Went to a different pool to get away and they showed up there with the speaker too. By day 5 we were ready to get the heck out. Pros were lots of fun for kids, amazing massage, big campus.

Daniela G

Great vacation We have stayed here in June 2024 and were very happy with everything. The only thing I would improve in the newer rooms is the bed in the family room (I would put two normal beds instead of a pull out couch as the couch is uncomfortable) and a towel and bathing suit dryer on the balcony (some rooms had them). The food was excellent and great choice, the Italian restaurant is the best, the beach is 1* with fine yellow sand and a gradual entrance, one of the best I have swum at so far. What I still appreciate the most is the shop in the area, great is the option to visit a doctor (just in case), the lifeguard on the beach or by the pools and also their philosophy with tokens to exchange the glasses for drinks. I've been here 2 times already and will definitely come back 😊😉👍 the management really knows how to create a great place to stay for a vacation.

Laura Torok

We have just got back from our holiday and we thoroughly enjoyed our stay at Sandy Beach resort. Everything was perfect. All of the staff are very friendly, the food in the restaurants were delicious, the 3 swimming pools were fab, lots of bars and places to sit and the beautiful beach on site 😍 We have 2 children (5 and 12) who loved every moment. Would highly recommend Sandy Beach resort to anyone ❤️

ŁUKASZ POCIASK

Fresh Review from My Stay at Sandy Beach Hotel, Corfu I'm currently staying at the Sandy Beach Hotel in Corfu and wanted to share a fresh and honest review while everything is still recent. Let’s start with the positives: the staff are friendly, although we haven’t had much interaction beyond the basics. We’re staying in a superior family suite, and it's excellent — very spacious, with two separate bedrooms, two bathrooms (only showers, no bathtubs), a wide hallway, and a large terrace. The room is spotlessly clean, with daily housekeeping. No complaints at all about the accommodation. The hotel itself is huge, so be ready for some walking. But for such a large resort, it's surprisingly clean and well maintained. There's direct access to a beautiful beach with plenty of sunbeds — no need to wake up early and reserve them, which is a big relief compared to other destinations like Spain. There are four pools in total, including one with slides for kids. The pool areas are tidy and organized. Entertainment and animation programs run throughout the day, mostly for families and children. This is clearly a family-oriented resort — no loud parties or wild nightlife, which suits us fine. It’s peaceful and quiet, thanks to the resort’s spacious layout. Now, the downside: the all-inclusive food is, honestly, very disappointing. The selection is poor and the quality even worse. If you're a fan of Greek salad, that's about the only consistently decent option. We usually have breakfast at the hotel, skip lunch, and eat dinner outside. What makes it more frustrating is that the hotel only offers the all-inclusive option — you can't choose bed and breakfast or half board, so you're stuck with it whether you like it or not. Also, the alcoholic drinks are very low quality. Cocktails are mostly premixed and overly sweet, and the rest of the selection is limited and cheap. To sum up: the Sandy Beach Hotel is a great choice for families with kids if you’re looking for spacious rooms, a nice beach, and lots of activities in a clean environment. But if food and drink quality are important to your holiday, this place might fall short — and unfortunately, there's no option to downgrade from all-inclusive.

Elaine

Loved out apartment here. The staff were friendly and efficient and nothing was a bother. Special shout out to Alexander, the maintenance manager who helped us with a tv issue. He was prompt, mannerly and efficient and went the extra mile to sort the issue. Loved the pool area too. Hoping to return.

I-Chia WU

We were really disappointed by the spa experience. We booked a entrance of the spa but the steam room and the sauna wasn’t functional (cause we booked toi instantly…) and the jacuzzi smells bad with cleaning products. I was expecting a spa experience but we’ve just had a indoor swimming pool experience at the end.

Alison Heuvelink

We were booked into wrong room on 7th floor overlooking a building visit and large crane! Upgraded ,as couldn't look at that for 6: weeks, to seaview which was nice but no sun at all on balcony so couldn't sit out there! Apartment was no ok but had a sort of shaft going down the side so no light in bedroom or bathroom even in the day. No English channels on TV only BBC world news!! Staff were wonderful, helpful and friendly. Thought perhaps it was overdoing things, and certainly not good for the environment, that linen and towels and room cleaned every 3 days!! Overall quite good but wouldn't go to Malta again as just one large building site, over populated and too many cars!!

James P

Great hotel on the coast. Staff are helpful and friendly and facilities are great. Rooms are spacious and got everything you need. Gym is decent and staff again are very helpful

Emma Heslop

A nice hotel set off from the main road, making it less busy than those on the main promenade. The seaview rooms offer a stunning outlook and are worth the extra premium. The hotel itself could do with a re vamp, but our 2 bed apartment was spacious and well equipped. The staff were always pleasant and courteous. For the price, you really can't go wrong!

Sara Butler

We have just returned from a fantastic stay at this hotel. From start to finish it’s been wonderful, the room was great, cleaned daily and coffee etc topped up daily. We stayed all inclusive for ease of just an absolute relax and recharge. Whist sometimes this can mean bland food and not much choice but we found the opposite. Whilst there was a main Buffet which was different every night and you were also able to dine in the other 5 restaurants which were great dining experiences. The facilities were great and the pool and sunbathing areas were also well kept and well serviced. The staff however were the best part about the place, so friendly and couldn’t help you enough. Special shout out to Nikos who served us every day in the pool bar. He was an absolute gent and made us feel like nothing was a problem. Highly recommend! Thank you for a lovely stay Sara and Darren

Patrick Zschech

Outstanding Stay at Coral Beach Hotel – Above and Beyond Service! I stayed at the Coral Beach Hotel in Cyprus during the ECIS 2024 conference and was absolutely delighted with every aspect of my experience. The food was excellent, the rooms were spacious and comfortable, and the pool areas as well as direct access to the sea made for a perfect balance between work and relaxation. What truly stood out, however, was the exceptional service. After returning home to Germany, I realized I had left my jacket at the airport. The hotel staff took it upon themselves—not only to locate it—but even arranged and paid for a taxi to retrieve it, and then shipped it all the way back to me in Germany. I’ve never experienced such a level of customer care. A truly customer-focused team and a hotel I will gladly return to. Highly recommended!

Mohamed Hamed

I would like to share my recent experience with your hotel, which left me profoundly dissatisfied and disappointed. When I called on a Sunday to make a binding reservation over the phone or via email, I was told to call back on Monday instead. This delay risked the hotel’s availability changing, yet the staff member insisted I wait, which gave me the impression that they were simply avoiding responsibility. This felt highly unprofessional, especially considering I was ready to pay immediately. After I applied pressure, became understandably upset, and raised my voice, my contact details were suddenly taken, and I received a payment link the next day. That alone already left a bitter taste. Upon arrival at your hotel, I saw many staff members walking around, but no one seemed to take ownership of any issue or request. Every question was met with refusal, and every wish was turned down. I’ve never experienced anything like it in a five-star hotel. It affects you – mentally and emotionally – when you realize that you’re not in a place of hospitality and care, but in a business that merely calls itself a wellness hotel. The level of service I received was unacceptable, especially for the price I paid. Every staff member I complained to asked for my room number. Why? And then? Nobody from the management came and asked what’s up. This organization is a company not a wellness hotel.

M. M.

We enjoyed the nice view from our room which was fairly comfortable. The hotel is very large and has a good indoor pool and jacuzzi area, albeit open at quite restrictive times. Otherwise it does not live up to 5 stars standard, I would give it between 3 and 4 stars. What stood out negatively was the amount of rude staff, especially at breakfast, and the strangely laid out buildings which make for long walks to the room, through long and poorly signposted corridors. It did not help that the main elevator was broken throughout our stay. All in all, if you can reserve a room for a discounted price I would recommend, otherwise rather not.

Larissa Diz

We stayed at this hotel recently and unfortunately experienced a stomach virus that affected both me and my partner — and, based on several recent online reviews, we were not the only ones. This strongly suggests a possible hygiene or viral outbreak issue on-site. While the hotel itself has lovely views and a peaceful atmosphere, we were disappointed by the way hygiene and guest health concerns were handled. After falling ill, we had to ask multiple times for our sheets to be changed, and when housekeeping finally arrived, they only changed one side of the bed. It left us with the uncomfortable impression that proper disinfection protocols were not being followed thoroughly, especially considering how contagious stomach viruses can be. In addition, we observed some concerning behavior from management toward their staff, including rudeness and an overall dismissive tone. It didn’t reflect well on the hotel’s culture or care for either guests or employees. This could be a wonderful place to stay — and the location is beautiful — but we strongly urge the hotel to review its hygiene standards and staff training, especially in light of the recent illnesses reported. PS: the hotel is saying the symptoms are mild, resolving in 24-36 hours - Not true. We are still ill after 4 days of symptoms. We expended 800€ on hospital bills, plus medications. They are also saying the cases ceased, again not true as we just came back home from hotel today, which was the day we were fit to fly.

Veronika Zeiselová

I stayed at this hotel as part of a yoga retreat and overall had a really enjoyable experience. One of the standout aspects for me was how well they catered to my gluten-free diet. The kitchen staff were clearly knowledgeable and accommodating, offering gluten-free options for lunch and dinner, fresh bread available anytime, and even pizza or pasta made on request. This made me feel truly taken care of and able to enjoy my meals without worry. We stayed in the adults only area, which was a real highlight. It offered a peaceful and relaxing environment with plenty of sunbeds always available by the pool. While the walk to the beach was a bit longer, the calm and quiet more than made up for it. The all inclusive bars had a great variety of drinks, and the staff, whether at the bar, in the restaurant, or at reception, were always smiling, friendly, and eager to help. Managers were approachable and willing to assist with any requests we had during our stay. That said, there were a few areas that could be improved, especially for a hotel that positions itself as a five star experience. Before arrival, we were told that bikes and e-bikes would be available to rent. Unfortunately, once on site, we discovered that the bike offering was very poor, and there were no e-bikes available directly at the hotel. Only two could be arranged through an external rental partner, which was far from enough for our group of five wanting to go on a cycling trip. Another area for improvement is cleanliness and room design. I found large dust bunnies under the bed on the day of arrival, and they were still there when we left. The rooms are smaller than expected, and the furniture layout could be more practical. For example, our wardrobe could not fully open because it was too close to the wall. The bathrooms also had a small step at the exit, which caused a few accidents among our group. It is easy to miss and can be dangerous if you are not paying attention. Despite these drawbacks, we had a lovely time overall. The setting, the adults only area, the food, and the positive attitude of the staff made this a memorable and relaxing stay. With a few improvements, particularly in terms of cleanliness, room design, and activity options, this hotel could deliver a true five star experience.

Uddie Lam

We have really enjoyed our stay for the last 10 nights. Best animation team that looked after kids as well as adults. Thank you to Miki, Lorenzo, Omar, Emma, Luca, Emily, Monika and many more that made our stay wonderful ☺️.

GB UK

With any all inclusive, not all the food will be to your personal liking, however there will always be something to eat. Outside of that, this whole complex is beautiful and clean, rooms are cleaned daily and maintenence can't be faulted. Service is perfect, pools are perfect, drinks are spot on and beach is perfect.

Ian Barrie

Family holiday of myself, my wife, my daughter (2 years old) and in laws. The hotel really is very good. Rooms are well furnished and comfortable. Breakfast, lunch and dinner have good options for all people and ages, remembering it’s an all inclusive hotel. My daughter enjoyed the kids club a few times a day (we did stay with her as we felt more comfortable), however when there is 2 members of staff it’s run well, sometimes there is only one person left to look after a number of kids, there is painting arts and crafts and a good playground to play in. We spent most of our time during the day at the animation pool, where the animation team kept people entertained and the pool and kids pools kept my daughter entertained. A huge shout out to Hedi from the team, he was a huge part of our holiday always taking time to speak to us and put a smile on our faces, my little one took a shining to him as he’s just brilliant at what he does, keeping people entertained and happy on their holiday, thanks Hedi!! The hotel offers a shuttle bus to and from the local town, Kardamaina. You can spend a while walking the backstreets looking at the shops, plenty of restaurants and places to get a drink too. You can also get a bus to and from Kos old town, which you get right in front of the hotel. A beautiful old town with a lovely harbour and some interesting ruins. I would highly recommend this hotel to couples and families, we had such a good holiday and may even come back again it was that good!!

Richard Hooke

Overall it's a brilliant hotel. My only complaint would be the snack bar food it's always cold. Also the evening entertainment is very poor but the animation team are absolutely brilliant 💯. Food is really good drinks are ok location is ok to. I would come back to this hotel and it would get 5 stars if it wasn't for the snack bar situation

Dave Smith

I cannot stress enough how wonderful this hotel is for all it has to offer, especially as we are still here and travelling home tonight. The staff are so hardworking but remain happy, efficient and polite. The sense of feeling welcome never left us. The chefs and dining staff performed wonders at offering us a massive choice of meals, more or less 24hrs a day. The quality of the food is superb. The housekeeping is first class and the beds a so comfortable it's unreal. Along with the beach buggy hire which is part of the complex, you can hire bikes, scooters and cars too. We had fun in a buggy. Kos town is lovely too, and full of historical interest if you're that way inclined. We came here at the very start of the season, so its been a mixture of rain and breeze along with the improving sunshine. The place is quite full as its Easter break, however the hotel is spread so well, you never feel crowded. We will be back for sure. A top quality hotel, with top quality people working in it to make everyone feel a bit special.

Mia Crothall

Lovely and helpful staff, that are available to help you 24/7. You never have to worry about missing the buffet or being hungry as food is also available 24/7. Rooms are clean and comfortable and there is everything you could possibly need. As my first time in Greece it has been a delight staying here.

graham apps

Wow Mitsis Ramira. Firstly all of the staff are 5 star ⭐. A special mention to Marjana who looked after our room for the 11 days we stayed.what a lovely lady. Linda housekeeping manager who had time to talk to us another lovely lady. Miltiadis and Behzad these two lovely men are a credit to the Ramira, they bring so much happiness to your holiday they certainly did for us. The long serving gentleman down at the beach bar is another special man sorry forgot your name, I believe he has worked at the Ramira for 45ish years extraordinary . The reception staff are so kind and helpful. And a big thank you to Athina who was so kind and got my wives walking stick back to her after she had left it behind at the Ramira. Athina is such a lovely and helpful lady who is part of the management team. A big thank you to all the staff in all the bars and restaurants. We were both looked after extremely well. All the staff at the Ramira are kind, happy and nothing is to much trouble. We will definitely be returning to see all of you lovely people. Thank you Graham and Sue

Natasha Elliott

This is one of the finest all-inclusive resorts I have ever experienced. The staff were exceptionally helpful, and the hotel itself was remarkable—accessible, situated in a tranquil area, and truly perfect. The hospitality was outstanding; although we encountered a check-in issue due to my oversight, the gentleman at the reception reassured us and went above and beyond to ensure our reservation was correct and that we were in the right place. Fortunately, we managed to check in within 15 minutes despite the minor hiccup. Upon entering our room, we were welcomed with fresh towels, clean sheets, and spotless floors; the room was impeccably tidy. There was no dust on the surfaces or smudges on the windows, and this level of cleanliness was maintained throughout our stay, with regular cleaning and fresh towels provided. Our room included a mini fridge that was consistently replenished. The buffet offered an impressive variety of options, ensuring there was something for everyone at every meal, and the cocktails and soft drinks available in the bar areas were excellent. The entertainment was enjoyable, featuring different acts and shows each night that catered to families. The staff were exceptional, from the reception team to the restaurant and bar personnel, as well as the guest relations team and shopkeepers; all were friendly and incredibly helpful. A few staff members truly stood out and enhanced our experience, and while I could list them all, it would be quite extensive, which speaks volumes about their hospitality. I extend my heartfelt gratitude to the guest relations team, who reached out to discuss a birthday package upon learning it was my birthday during our stay. They surprised us with a cake and a complimentary bottle of bubbly delivered to our room, which genuinely made my day. My friends and I had an unforgettable time, and we are grateful to all the team members for making our first girls' trip so memorable! We are definitely planning to return. ευχαριστώ πολύ

Lorraine Compton

Hotel is absolutely fantastic. Staff are extremely helpful, polite, hardworking and always happy to assist you in any way. My husband has Parkinsons and everyone has been so kind, helpful and accommodating. I would especially like to mention Rosa and Linda who looked after our room and also Maria in the restaurant.

Tariq Mahmood

Hotel was okish, but they wanted to charge for everything. Room safe 2 euros a day, no iron, you must use the paid pressing service provided by hotel. No tea / coffee in room. You are not allowed to bring in any food or drink from outside to consume in your room. No complimentary water provided. The bath tap in our room did not work. Despite asking 4 or 5 times they didn't fix it. Wifi doesn't work. On the plus side, the breakfast and breakfast staff were brilliant. The ladies that cleaned the room were fabulous. Front desk staff utter waste of time. I won't be back.

yassine imejjat

Terrible Experience at Beach Club Agadir I booked an all-inclusive stay at Beach Club Agadir through eDreams, but what I received was far from it. I was told the package only included breakfast, lunch, dinner, and soft drinks—everything else (alcohol, snacks, etc.) was extra, which completely defeats the purpose of an “all-inclusive” package. The food was terrible, repetitive, and low quality. The hotel itself was outdated, poorly maintained, and nothing like the pictures. The atmosphere was boring, with mostly elderly guests, not what I expected at all. I felt misled by both the hotel and eDreams. Definitely not worth the money. I do not recommend this place to anyone.

catherine hayes

We had the pleasure of staying at this hotel from the 2nd to the 4th of May 2025 and it was a truly wonderful experience from start to finish. The setting is beautiful, the atmosphere welcoming and every member of staff we encountered was kind, professional and attentive. A special thank you to the pool bar restaurant manager, who made our lunchtime visits particularly enjoyable. The service and hospitality were outstanding. We felt genuinely well looked after throughout our stay. Thank you all for making our visit so memorable, we’re already looking forward to returning!

Saurabh Sinha

Brilliant resort. Food/location excellent. The entertainment team went out of their way to make all the guests feel special. They were especially amazing at ensuring Rory, who has Down Syndrome, always feel included and part of the team. Thank you so much

Niclas Eliasson

Location: Really nice. Close to the beach. Nice walk by the beach in both directions from the hotel. Rooms: Very simple but clean and smells good. Beds are quite hard. Blankets not super nice. Free shampoo and shower gel every day but no free water. Restaurants: We tried both the buffets and they were generally good. One day out of five I didn't find anything I liked. Breakfast is good. Tried the meat at restaurant Roma and it was terrible. Most of the other food was good. Staff: Really nice overall. The major downside with the hotel is the prices for water/soda/beer. In the end I was pretty annoyed with the high prices.

Midi C

We're on our last day of a 8 day holiday at Constantinos the Great and couldn't be happier with the experience. The hotel is in a stunning location right by the beach, offering breathtaking views of the sea—especially at sunrise and sunset. It’s the perfect setting for a relaxing holiday. The food has been absolutely fantastic throughout our stay, with a great variety to suit all tastes. The waiters and waitresses in the restaurant have been friendly, attentive, and always made us feel welcome. The same can be said for the reception staff—always smiling and ready to help with anything we needed. A special thank you to Adele in the spa, who has been truly compassionate and incredibly helpful to our group of 12. Her warmth and care made a real difference and added something special to our time here. We thoroughly enjoyed the bar area for our evening drinks, and the swimming pool was a lovely place to relax during the day. The massages and spa treatments were also a real highlight—professional, calming, and deeply rejuvenating. All in all, a fantastic hotel in a beautiful location with excellent service. Highly recommended! Thank you again, Midi

Laura McCaugherty

We stayed here in a front sea view room which I would highly recommend, yes the bed linen can be slightly ripped or marked but the room was clean & the view was amazing. The food is not the best, breakfast you could always find something but lunch / dinner we skipped after our first visit, there's so many nice places to eat on the strip with way better food & atmosphere. We found the dining part of it all abit depressing here. Carpets in the corridors were clean & the hotel itself is clean. I would come back for the view & the swimming pool (you can always get a lounger no matter what time of the day)

Joanne Robertson

First impressions place looks amazing then you start the holiday you are given a bottle of water and cans of Pepsi at the start but then you look after yourself if all inclusive and get anything else at the bars , I'm diabetic and was limited to tea, water,cocktails or diet Pepsi not a great all inclusive drinks menu and we were upgraded to all inclusive premium ( don't know what the difference was).? Breakfast same things every day basic buffet style everything tepid heat never warm even when you hit it as soon as it opens at 7am Lunch also very basic with not much choice ,strange that lunch menu was the same as the previous nights dinner menu also never warm fries were that cold they were rubber and every meat was solid better eating a burger and fries from the pool bar. Went to dinner once in the whole 10 days cause I liked the menu but food was still the same not very edible. Room was again basic with only 4 shallow shelves in the wardrobe for 2 people to put their clothes no drawers, tv only had greek channels no news channels, bed was comfortable but the pillows had a minimum of stuffing , the hairdryer in the bathroom was a hot air hose attached to the wall which felt like I was burning my hand and my scalp trying to dry it. Pool ,1 towel per person only allowed you need to remember to take it back at night to get your token back The pool was freezing , there are not any designated smoking areas which was annoying as I am not a smoker and found it frustrating people smoking around me also the sun disappears behind the building at around 2pm which shadows all the beds nearest the hotel wall. Cleaners and maintenance constantly out so place was kept clean and tidy servers really nice couldn't be more helpful.met a few lovely people but let down by the hotel All in all a very basic 4 star hotel

Catarina Coelho

Great location, great views, great beach. A few cats around For me was a bit of a it and miss with some stuff. The hotel beds are quite bad in my opinion with quite old bed sheets and mattresses and the rooms are dated not what I would expect of a 5 start hotel. The room was very clean tho, and the cleaning lady was always really nice. The staff are lovely, really nice, polite and helpful with any questions I had. I asked if it there was something we could do for my partners birthday and they obliged. The pool is good with a beautiful view with all working sun beds. However pool is not heated and was freezing early March! The spa gives you towels what is a big plus, but the facilities could do with some work, this is not a 5 star spa. The food was always really tasty. We had breakfast, lunch and dinner for a week and we really enjoyed. Good choice for us, but we are not picky eaters if you are, you might struggle. Really well cooked and seasoned good and we really enjoy the national products. Really polite and good staff as well. Something that for me left me a bit meh was when we checked out, we were told that we had some drinks that were charged to our room. However, we didn't sign anything or had any other drinks that where not part of the all inclusive. This was resolved after checking the signatures, I would have thought there were more rigorous checks in place to ensure this does not happen.

Julia Cie

Lots of cats, which is a positive. The food was great. The most atrocious thing about this hotel, despite the great views, location and atmosphere, is that the noise level from 9:30-11PM was nothing short of horrendous! There was an indoor pool, though the jacuzzi was a no-show. Would recommend going during the spring and avoiding the summer season.

Mohammed Ibrar

Stayed here for 8 days the hotel was exactly how we thought it would be. The service from the staff was absolutely fantastic and the animation team was absolutely brilliant. Everyday the entertainment during the night was different and the animation team always got you involved. We really enjoyed our stay here and the staff went out of their way to ensure we had everything we needed. There are 3 pools which are brilliant to use and are constantly cleaned. The staff at the main restaurant were brilliant and always made sure your drinks are always topped up. Overall, this hotel is good to come and relax and during the night time entertainment were brilliant and you always had something to do and watch a show.

Sian Roberts

We are currently staying here with our 14 year old and it's one of the best holidays we've had. The food is amazing, very varied and a wide choice each day. Pools are beautiful but a bit cold for me in April. Rooms are spotless and our housekeeper surprises us each day with the art she makes with the towels! Entertainment team are really friendly and not too pushy, there is something going on all time. Beach is adjacent to the hotel with clear water and white sand. All the staff are friendly, polite and can't do enough for us. The hotel has an international clientele which gives the place a really inclusive atmosphere. Would highly recommend *****.

Fortnit Life

Iberostar Royal Mansour is truly a gem, but what really makes it shine is the incredible staff. From the moment you arrive, you're greeted with warm smiles and genuine hospitality. The team goes above and beyond to ensure every aspect of your stay is perfect. The service is impeccable, with staff always attentive and ready to assist with any request. Whether it's a special dining arrangement or help with excursions, their dedication is unwavering. Their positive attitude creates a welcoming atmosphere that makes you feel right at home. Beyond their professionalism, the staff's personal touch stands out. They take the time to get to know you, making your experience feel personalized and special. It’s the people that make Iberostar Royal Mansour not just a luxurious place to stay, but a memorable one.

Viktorija Strelkovska

I recently stayed at a hotel in Mahdia, and I can genuinely say it was one of the most memorable holidays I’ve ever had. The location was stunning – right by the turquoise sea, with a peaceful atmosphere and a clean, well-kept beach. The hotel itself was lovely, with comfortable rooms, great food, and friendly service. But what truly made this experience special was the animation team, especially Ramos. He’s an absolute star! From the moment we arrived, Ramos brought such incredible energy, joy, and positivity to everything he did. He’s not just an animator – he’s the heart and soul of the entertainment team. Whether it was pool games, evening shows, or just chatting and making everyone laugh, Ramos made everyone feel included and welcomed. His charisma and ability to connect with people of all ages is rare – my whole family adored him. He remembered guests by name, brought smiles every single day, and made sure no one ever felt bored. He truly went above and beyond to ensure we were all having the best time possible. If you’re planning a trip to Mahdia, I highly recommend this hotel – and if Ramos is still there, you’re in for an unforgettable time!

Almas Kosar

Came on a one week holiday with my family of 5. Highly recommended the hotel and the staff and people of Tunisia have been incredible. Hotel staff at everyone turn have been amazing so welcoming and friendly and attentive and helpful. Will definitely be coming back was an amazing experience. Thank you to all the staff who made our holiday memorable. Also shout out to hotel excursions rep Mohamed thank you for all your help.