Millie
bathroom was dirty when we arrived, looks like blood dots on the bathroom, sink draws dirty. a cockroach had came in on our last night there.
scrubbed the inside of the pool once in the 5 days but didn’t get all the muck out so was just left in a corner, didn’t clean the outside of the pool the whole 5 days i was there
20 minute walk to the beach then uphill to get back
no hand soap provided, only had 2 towels and no bath mat the whole 5 days
first 2 days the bath drain didn’t work and made a drain in the bathroom floor come out and flood the bathroom, someone came in to fix it and seemed work after that.
the whole complex is huge, about 5 pools, 1 supermarket and a brit shop, bars and restaurants
food in the all inclusive restaurant was okay, not much me and my family would eat but thats all preference.
some staff was rude but then others really friendly and helpful, whenever we came to the bar he would automatically bring out 5 cups for us.
basketball ball court, tennis court, little football pitch. little park
laundry room 5 euro to wash 4 euro to dry washing liquid provided
Anamaria Dolhăscanu
We stayed 4 nights at the bungalow. From the first day we were disappointed. The reception gave us a map drawn incorrectly to our accommodation. 20 minutes to look for the accommodation. The room was dirty, broken glass shards under the furniture (a sign that it was not cleaned properly) 3 rolls of toilet paper for about 5 days. No products in the bathroom. (not even hand soap) Towels changed every 3 days, bed linen every 1 week. We did not receive cleaning after 3 days! The lady on duty said that she did not do it, although we spoke to the reception for cleaning... The accommodation leaves a lot to be desired... The pool was superficially cleaned. There are not enough sun loungers for all the bungalows (or at least 1 sun lounger per bungalow) Unfriendly staff! An exchange of sharp remarks. Just because we wanted a bath towel (there were 2 large towels and one hand towel in the room) I work in this field and I know exactly that a lot of things were not done. I paid for many services that I did not receive!
Beckham Myatt-Turner
I have stayed here a few times. You truly get what you pay for. This is a 2 star place, people on reviews for get that. I've stayed here multiple times and I have had no problems apart from the all inclusive food is terrible so would recommend self catering. Apart from that, would recommend for a cheap place to go
Mandie Ryan
I booked this as a surprise for my partner for his birthday, after 3 years of not being able to get away. What an incredible disappointment. I read the reviews, and altho mixed, some were glowing, I can only assume those were fake. We booked with Love Holidays, and the first item on the room info was Aircon, a deal breaker for me, there was none and never has been. We had to pay €20 to hire a fan, plus a €20 deposit. Oh, and you onky get one key so we had to pay €5 for a second so we could go out separately if we wanted, as another couple we met said there were 2 break-ins during the week they stayed. We rejected our first room, it was just awful. Our 2nd room only slightly better, at least it didn't have tge 1970's orange pine kitchenette. Don't even think about self catering, with one small hob, a microwave and a toaster, and very limited utensils and cutlery, you can't even cook a simple meal. The fridge had 2 settings, not working (everything tasted warm and the butter was melting), or freeze, literally everything froze within a couple of hours, oh, and no working light! The room was filthy and riddled with problems, curtain rail hanging off, toilet seat broken, and just very unclean, stains everywhere, a throw over the sofa bed to hide stains, blood spots on the spare pillows, and stained white sheets, and I don't think housekeeping existed, same sheets and towels all week, never saw them once. Its a good 25 minute walk to the beach, downhill all the way, Google maps also says mainly flat, but its definitely not, its hard work coming back up, and you have to go down to the town to eat as the places around the accommodation aren't great. Litter was everywhere, fast foid pacjets, cans, crisp wrappers etc, and a million dead e-scooters just abandoned everywhere you looked. I only give 1 star as no stars isn't possible. We went to reception several times to complain about various things, Anna was amazing and extremely helpful, but the guy on checkin when we arrived was rude as, to the point of carrying on a personal conversation whilst we tried to talk to him. Others there at the same time complained about the food on all inclusive, so feel very fortunate we had booked self catering, but this should be changed to room only as the facilities are just not worthy of self catering. We stayed early July, loved the island, its beautiful, but really tainted by this truly awful experience. If we could have come home the first night, we gladly would have. Asked if we could speak to a Love Holidays rep, the guy laughed in our faces and said he'd never seen one, so good luck! Couldn't get anyone on chat, maybe it was the signal, but just kept saying nobody was available, and to be honest, they wouldn't have done anything by the sounds of it. Contacted them once we were back, after we'd both calmed down a bit, provided screenshot and photos of how truly disgusting the place is. They take up to 28 days to review and check our info, still waiting, and to be honest, I don't want a refund, i just want to stop them lying to people and false selling the dream! If you're thinking of booking...DON'T is my advice. And don't use Love Holidays, this was our first experience, and it will most definitely be our last. Stick with On The Beach!
Damo Ard
Worst hotel i have ever stayed in, room were dirty, beds stained, plug socks hanging out of walls, no air con, no security what so ever anybody can walk in to the complex and the list goes on. Honestly we stayed for 7 days and all 3 of us wanted to go home on the 1st day. Only good thing about this place is the pool. DO NOT STAY HERE!!!!