Cheap Long Stay Holidays

Vlada Shevchuk

The staff are so good!! Very professional and kind. The pools are so big and warm. There is a lot of tasty food and food choices. The rooms are very big and comfy, with a very good view of sea and pools. Also there is a lot of shops on the hotel territory, with very good prices and quality. The hotel are so clean and big, and the lifts are so fast. Also the hotel is well decorated and have a lot of plants. I will definitely come here again!!!

Maria Lilliendahl Elkjær Schmidt

⭐ Review of Vikingen Infinity Resort – A disappointing experience We have travelled to Turkey many times and have generally been very satisfied, but unfortunately, this trip did not live up to our expectations. The room We were four people but were placed in a very small room, barely suitable for three. It was not prepared for four guests – only two glasses, two cups, and two towels. After complaining at reception, we were given a folding bed, but the space remained very cramped, and our suitcases had to stay on the floor. The sea view was beautiful, but looking to the sides revealed a dump site and a busy road, making it impossible to enjoy the balcony – which only had two chairs emphasizing that this room was NOT meant for 3 yet alone 4 people. Cleanliness and noise Cleaning was far below standard. On arrival, there was an unused tampon on the floor – and even after I mentioned it, it remained there on day ten. We could hear loud banging noises from the elevator all night, and the cleaning staff were noisy early in the morning. There were no “Do Not Disturb” signs, and staff would knock and enter the room even when we clearly said no. One particularly uncomfortable incident was when a cleaner leaned her head onto our balcony from the neighbouring room while our daughter was sitting there early in the morning – completely unacceptable. Surroundings and service The hotel grounds appear attractive at first, but the traffic noise is constant even by the pools. The overall service level was low, and trash, cups, and used diapers were scattered around the pool area. There were too few bins, and the staff seemed indifferent. Bartenders were slow and unfriendly, while a few Indonesian employees were very kind and helpful – sadly, we witnessed them being treated poorly by their Turkish colleagues, which was uncomfortable to watch. Food and experiences The food selection was large but bland and tasteless, and we ended up eating out several times. In the hotel shop, we had a very unpleasant experience. A woman with short red hair shouted at our children (8 and 11 years old) simply because they asked about prices – which were not displayed anywhere. When I approached her to ask about the situation, she shouted at me as well. It was extremely unprofessional, and we chose to shop elsewhere. Entertainment Our children enjoyed the mini disco, but the rest of the shows were repetitive, with the same dances performed in different costumes. Overall Impression The only positives were the nice sea view, the many pools, and the time we enjoyed as a family. Otherwise, the hotel was a major disappointment. We cannot recommend Vikingen Infinity Resort, and we will never return. It does not deserve its five-star rating, I would rate it 2 at highest.

rachelle Coope

It’s my second time here annd still here ant the minute and i love it , pools are a little cold but that’s not the hotels fault. staff are so respectful and hardworking, the entertainment is amazing. The show time is insane and the talent is unbelievable, the food is fresh and a lot of choices every day and night you shouldn’t go hungry.The beach is beautiful and sea is lovely and warm 🫶🏼🫶🏼

Kristina K

This is the most terrible hotel!!! When we checked into the room, there were blankets and shower gel. The carpet is dirty, all stained old. The food is disgusting, I took grilled fish, it was rotten, the smell was terrible! Every day the same children ate only fast food of other food there were no cakes just plastic tasteless no taste! There are no fruits, no watermelons, no melons, no strawberries, nothing at all, only apples, oranges, tangerines and bananas. In the main restaurant there were no plates and forks all the time, you had to wait when they brought plates, they were constantly dirty and greasy, you had to go through a bunch of dishes to find a plate and a clean fork. in bars it stinks of cheap alcohol like ,The smell of "dirty" alcohol - the racks are always sticky and dirty. On the beach, in the bar where the corner is the chicken - Mice are running and there were mice on the roof too, it's just horrible. There were always no cutlery in the beach restaurant and the dishes were all dirty and greasy. People just stood waiting for a fork and ate with their hands. A large number of Russian people are impolite who have never seen food and alcohol. Everyone is pushing to shout and swear. In restaurants they just raid on food and push everyone, even children!!! Coffee machines are not working all the time!! The sauna in a very deplorable condition worked only 2 out of 3 and constantly turned off from one to another!! The hotel staff is rude and rude, they don't understand English!!! They want everyone to speak Russian!!! Women in this hotel are not safe to be insulted and the security does not care !!! The entertainment is just terrible, the children's disco is the same thing. The show is not interesting at all! It's impossible to sleep early in the morning, the cleaning lady constantly shouts and they enter the room !!! This hotel is not 5 stars, this hotel should be given -0 stars!! This is the worst ruined vacation!! I don't recommend it to anyone!!! Smoking everywhere like Biggest Smoking area not possible open windows balcony because it’s Smoking smell!!! Horrible!!!!

Emily Guest

Avoid, zero stars. This was the worst holiday we have ever been on and to give context we have travelled abroad 4 times in the last 12 months as well as UK holidays. Since arriving home I have made a formal complaint to easyJet and they have offered a partial refund due to the multiple issues we had My family have just returned from this holiday which was absolutely terrible, I feel this hotel has been missold. The hotel is not even close to a 5 star and is more importantly a health and safety hazard. The hotel description does not explain that this hotel is directly next to the motorway and you have to cross the motorway bridge to access the beach. I would never have booked a hotel next to a motorway due to the noise which was continuous. The description should also explain that the noise from the disco goes on until 2am and can be heard throughout the hotel. This is not relaxing or enjoyable at such a loud volume and would only suit an 18 to 30s holiday. We did not sleep the entire 7nights as there was then a call for prayer being sung at sun rise every morning. There was a phone in the hallway outside our room which then rang every morning at around 7am. The room we stayed in was terrible with numerous faults, the most concerning was a leak in the roof which kept us awake with constant dripping down the wall, which then hit the skirting board before dripping onto the carpet. This was reported to reception immediately and they advised someone would come to look straight away and we would be moved rooms if they couldn't fix it. This did not happen, nobody ever arrived to even look at this. The following day the electrics in the hotel kept cutting out and to make matters worse the fire alarms were hanging off the wall so had there been an issue due to the leak it could have cost lives. The shower only gave warm water for approximately 2minutes before turning cold. Blankets were not provided in the room and we had to ask for these as the first night I couldn't sleep due to being cold with only a small sheet provided. The drinks selection is poor, you can ask for the same drink all night but it will beade differently every time depending on what alcohol they have left. If you are Turkish then it is fine to push to the front of the queue and be served immediately, probably why all of the Turkish reviews are 5 star. If you want a nice family holiday this is not the place.

M. J.

My experience at this hotel raises serious concerns regarding minimum operating and safety standards. The building is in an advanced state of deterioration. There are areas where plaster is coming off, the finishes are visibly damaged, and the overall impression is that of a property that has not been properly maintained for years. The level of wear and neglect goes far beyond the idea of a “modest hotel” and enters the realm of failing to provide basic, decent accommodation conditions. In the room, the furniture was old and damaged, and cleanliness was severely lacking. The presence of cockroaches and ants is not merely unpleasant — it is unacceptable. The bathroom countertop was swollen from moisture and showed clear signs of mold. The doors appeared improvised and patched with panel pieces, which raises further concerns about safety and proper maintenance. Another problematic aspect is the pricing policy. Absolutely basic amenities are charged extra — including the TV remote control and the use of the safe. Practically every service is monetized separately, without the overall standard of the hotel justifying these additional costs. During the night, the room temperature was very low, making it impossible to rest properly. Ensuring a minimum level of thermal comfort should be a standard, not a luxury. Breakfast was below acceptable standards: limited options, poor organization, overcrowding, and a generally questionable level of hygiene. The dining area reflected the same lack of concern for quality. This is not about unrealistic expectations or excessive demands. It is about minimum standards of hygiene, safety, and decency. I believe this property should be seriously evaluated by the relevant authorities and by the platforms that promote it. I strongly advise caution to anyone considering a reservation here.

Daniel Rokůsek

We were a group of 14 people, we arrived in 4 cars infront of the hotel, super tired after a long trip. In front of the hotel there are places where you can park and places where you cannot park marked with a yellow line or a "no parking" sign, then there are places where parking is not prohibited, the white lines are only lightly sprayed black, but still visible. Visible marking of parking spaces on the road and no other mandatory marking that would not allow us to park means that we can park there. The result was that our cars were towed away and we all received fines and towing fees totaling 1000 EUR. (4x200 EUR + 2x 95 EUR towing). When we went to ask at the reception where our cars were, they calmly said that it is common here that they are towed away. A simple solution would be to stick a sign or inscription on the walls of the hotel's front garden, where it would be absolutely clear at first glance that parking is not allowed there. This of course spoiled the first impression of the hotel for all of us and, frankly, the beginning of our holiday. Considering the dirty, poorly maintained rooms (the bathroom lamps are covered in some kind of brown slime) and the cockroaches and other bugs that are everywhere in the rooms, this hotel cannot be given more than one star. They never skimp on cleanliness! People who pay for cheaper hotels expect a clean place to sleep and bathroom, nothing extra is expected. The only thing that deserves a better rating in my opinion is the service behind the bar, the pre-mixed drinks are terribly sweet, but you can always order simple drinks like a cuba libre, but you get them in a plastic cup :D. Even in all inclusive, all activities are extra paid - billiards, tennis, etc. I have to recommend avoiding this hotel. The parking is not marked with a yellow line as you specify in the response! It is just about 3 metres next to the parking spots. And ofcourse you can do something about it, mark it with signs on the wall infront of your hotels front garden.. its very easy and cheap measure that will help your customers from ruining their holiday

Jessica Gawlikowski

Firstly , let me start with the rooms.. the doors would not open we had to use force to get them to even budge , the door handles were broken making it such a difficult task getting out of the room each day. Several plugs were broken and not working / charging anything which was such a disappointment. Lights in the room were also all broken , main light wasn't working so we had to use the smaller ones which yet again was unnecessary and inconvenient. Nights were very cold with little bedding so we had to really wrap up in Several layers of clothing. Secondly, the kitchen and food was very limited the food was repeated and not very fresh... to the point where I discovered mould in my turkey. Thank goodness I saw the mould before I ate the turkey. This is simply unacceptable ! Food standard and safety should be a bare minimum and not a luxury. The service with some of the waiting staff was very uninviting and cold, we would sit at tables and then they would come and tell us to get up and find a new seat and with each seat we found we would be moved again. I thought this was a joke especially after a long day we were tired and wanted to sit and enjoy our food. As waiting staff it would have been easier if they just allocated us seats instead of us having to play games. Overall , I would not recommend this for long stays and for any families with allergies, small children ect. But the view was lovely and walkable distances to town, bus stops and beaches.

Dalton Small

Rooms were beautiful. Service was very nice, but at the restaurant if it wasn’t breakfast you were (at least me) treated like a pest. The location is amazing. Definitely not an area do single people. More for couples and retirees. Had to drive 30 minutes south to find singles. The views were breathtaking. The shower gave you enough pressure but wouldn’t stay warm long enough to get cleaned off. Spendy for the services you’re not receiving

Martka

First of all, I understand that price often reflects overall quality, so my expectations weren’t very high… But unfortunately, the stay still left a lot to be desired. Although the kitchens were well-equipped, there were no cleaning products, sponges, or cloths available to wash them, and all the glasses had a slight smell. We also found a cockroach in the bathroom, which was very unpleasant. One thing I really don’t understand: we were traveling as a group of 8. Six of us booked all-inclusive, and two were planning to upgrade on arrival. Because one of the six all-inclusive guests couldn’t make it, we kindly asked to simply update the name (the payment had already been made for the person who couldn’t come), so only one person would need to upgrade. The hotel wouldn’t lose anything, so it seemed like a win-win. But the lady at the reception refused, saying she didn’t trust us and believed the absent guest might still arrive. This was frustrating, especially as all payments had already been made upfront. It was also very cold at night, and a heater would have been useful. Electrical plugs were coming out of the walls, which is a serious safety concern. On the positive side, the location is good, and the rooms have nice, big balconies. The food was very average. Overall, I would say it’s acceptable for a short stay, but there’s no chance for returning.

Petra Mrvová

We were staying at this hotel only because of a dance festival and we were quite satisfied. We enjoyed a nice sea view, also the hotel viewpoint available only for 1€ pp for hotel guests, good location and also some unusual room equipment such as red light in the bathroom preventing from sleep disruptions when going there at night. The only annoying thing was having to wait for the elevators, sometimes for more than 15 minutes (mind this when checking out if you need to catch a bus or plane), as the hotel has 43 floors and you cannot just go downstairs 40 floors with luggage and stroller... Also, the food variety was not as good as we were used to in any other hotel on Spanish cost that we've visited so far, but the staff was very kind and willing to accommodate our needs (food intolerance for instance) so overall we were pretty satisfied for our 3-nights long stay, but would appreciate more options, mostly veggies on breakfast as well as better bread.

becky maciag

Wow. Just had an hour in the spa and then the most amazing massage from Anna. What a wonderfully relaxing experience. Very friendly attentive staff. Anna and Elena, very professional, made me feel very welcome and relaxed. My massage was definitely the best massage I have ever had. Even a bit of reflexology on the feet too which was a nice touch. Very impressed and would definitely recommend you pay them a visit when you’re here! Thank you ladies x

Karina Jupatova

We had a wonderful stay at Gran Hotel Bali! 🏖️ The hotel is truly impressive with its height and views — from the upper floors you can enjoy breathtaking panoramas of Benidorm and the sea. The room was clean and spacious, with a comfortable bed and all the necessary amenities. The staff were very friendly, check-in was quick, and they were always happy to help with any questions. Today was my birthday and when i came to hotel after walk i realised nice complimentary from hotel it was very nice! 😊 ❤️❤️❤️❤️❤️❤️

H ABC-DEF

This was are first time at this hotel. I would say that this hotel is not a 4 star hotel. The room is very old fashioned. It has no wi fi in the rooms. The reception area is lovely but unfortunately there is not enough staff for it. It’s such a big hotel but not enough staff. The pool area and the shops are really nice.The Spa on the 19th floor was really nice but you have to pay something like 18 - 20 euros to use that pool. Then extra 2 euros as you have to wear a swim cap. We were very unlucky with our room as it had no balcony. The people in the room next to us had parties in their room two nights in a row to about 2am in the morning. We did complain to reception both times. The second night it happened the reception staff did speak to them. This hotel is a bit of a walk from the old town and is up a big hill so be prepared to walk a lot.

Aliyah

The Gran Bali Hotel in Benidorm is a very large and impressive-looking hotel, and the size does give it a grand feel. However, the experience was mixed. One highlight was the massage. Ana was absolutely amazing and the massage was one of the best parts of the stay. Very professional, relaxing, and genuinely worth booking. Unfortunately, the room felt quite outdated and could really do with modernising. The lifts were extremely slow, which was frustrating given the size of the hotel. Check-in was another issue, with queues far too long and poorly managed. The entertainment room had an awful smell, which made it uncomfortable to spend time there. Food was often cold and not very appealing, and some members of staff came across as rude and unhelpful, which impacted the overall experience. Overall, the hotel is nice and very big, with potential, but several areas need improvement to justify a higher rating.

Nina L.

The hotel area itself is beautiful, but that’s the only good thing about this place. The beach looks more like a lake, and the service is absolutely terrible. Meal times are way too early — perfect for kids maybe, but not for adults on vacation. The à la carte restaurants are always fully booked, so there’s no chance to eat there at all. The animation team is extremely limited and there’s really nothing entertaining to do — definitely not what you expect from a 5-star resort. Tables during meals are never set properly, staff are often unfriendly (with a few exceptions), and the tables are rarely cleared. It’s shocking how poor the service is. The drinks are just as disappointing — whether it’s beer, wine, or cocktails, everything tastes low quality. The cocktails are especially bad, and most of the bars shown in the hotel description are actually closed. Overall, I would rate this hotel 4 stars at best. Apart from the nice location, everything else is disappointing. Definitely not worth the money or a second visit.

Andrew Phillips

Beautiful location and a nice walk to Marmaris and Icmeler…..this was the best part of our holiday! Nice outdoor areas and ‘beach’ areas that were kept clean and litter free. Rooms were nice and clean and the cleaners were friendly and did an excellent job. The reception staff were also friendly and helpful. The rest of the staff both bar and restaurant were pretty miserable tbf, never smiled and spent a lot of time on their mobiles! The girl on the beach bar even propped her phone by the pump whilst getting us a drink! Tables in the restaurant were left piled high with plates while staff stood about, often on their phones, and people struggled to find clean tables! Food was bland with very little choice, didn’t even look appetising let alone taste it! Tried the Chinese restaurant and not impressed, pretty sure I had chicken dippers or something similar for my starter! Staff here were friendly, but there did seem a lot more staff here than in the main restaurant. Bars were very understaffed and there were queues every night, choice of cocktails very limited and not very nice, although the wines were good! Definitely not a 5 star hotel and, unfortunately, one of the worst we’ve been to in Turkey, very disappointed.

Mustafa Kaya

Located in the Marmaris Icmeler district, Marmaris Labranda Mares Hotel is approximately 15 km from Marmaris city center. Those arriving by air can use Dalaman Airport. Transfers from the airport to the hotel can be made by private vehicle. The hotel has a covered parking garage with 12-15 vehicles. Those who cannot find a space can park their vehicles in the open parking lot. A group of 130 people stayed here between September 30 and October 5, 2025, to celebrate our school's 42nd graduation anniversary and reminisce. My wife and I stayed in room 1210. The room was spacious and comfortable. Access to the pool, sea, and other amenities is very easy. The sea was Blue Flag-winning. The pool was clean and refreshing. The restaurant was spacious, with delicious and varied food. It was possible to try local specialties like kebabs, soups, pide, and desserts. The entertainment and show team were excellent. I would choose them again. I would also like to thank the Front Office Staff Ms. Emine Çetin Toka, who responded to my questions and emails before joining the hotel, and the Front Office Supervisor Mr. Volkan and Front Office Staff Ms. Zeynep, who displayed a professional approach during joining.

Guy Shelton

This is a great location for families with kids. Nothing too fancy. It's an old hotel but with plenty going on. The football pitch was a hit with my kids. The pool is well kept and the two slides are ok. The sea front is stunning with mountain views, it looks more like a huge lake and the sea was crystal clear with loads of fish. We all loved swimming in the sea but if your looking for a sandy beach you'll have to travel to get it. Because it's on a side of a hill you do lose the sun earlier than other locations, so if your sun worshipers bear that in mind. The food was all good but the breakfast could be improved. If you're expecting Marco Pierre quality then pay for a more expensive hotel! The room we had was exactly what we needed but here is my only real complaint, the mattresses and pillows are awful and we all slept so bad, so by the end of the holiday we were craving our own beds and felt tired. I work in the hotel trade and one thing I know is a comfortable bed is vital. If you don't sleep you get irritable and grumpy. All the staff were friendly and looked after us very well. The air con was also questionable but that was probably just in our room, but they always fixed stuff when asked to. Always ask about cost of taxis and buses and learn to haggle. 😉 All in, we had a great holiday and remember it's what you make of it. We all love Turkey and the people.

Klára Abdelrahman Paterová

Hotel Labranda Mares Marmaris is a large resort that feels clean and well-kept. The food can be a bit repetitive, but there is always something to choose from – the absolute highlight was the carrot-walnut cake and muffins. We stayed in a ground-floor bungalow in the first row with a stunning sea view – definitely the best choice of accommodation. Room cleaning could be improved (for the first two days there was a dead cockroach under the sink, and the minibar was only refilled the day before departure), but drinks are available everywhere, so it didn’t really bother us. At the lobby bar you can always pick up unlimited bottled water (300 ml). I missed proper espresso coffee – only Turkish coffee and machine coffee were available, though iced coffee was a nice bonus. Ice cream is served by the pool until 4 p.m. and also during lunch and dinner. From 12 p.m. to 4 p.m., snacks (a light lunch) are available at two locations. The beach itself is nice, but there is a huge issue with sunbeds – by 7 a.m. they are all reserved with towels. Reception staff were always kind and helpful, but at the lobby and beach bar, a few more smiles would have been nice. The restaurant staff tried their best, though compared to Egypt I am used to a warmer and more cheerful service. Garden maintenance could also be better – greenery around the rooms and along the path to the sea would look so much nicer with more care. The real star of the hotel is without a doubt security dog Mares – he wins every guest’s heart. 🐶 Overall, I rate the stay positively and recommend it especially for the bungalows with sea view, the spacious resort, and the pleasant atmosphere.

Ian Macleod

This is a difficult review. I stayed on in Lanzarote after a family holiday and booked the cheapest hotel that didn't sound itchy, so should not be too harsh. I arrived 2 hrs after booking a room there and was surprised to know it was all inclusive. Food ranged from dire on the first night (some sort grim of oriental theme), to excellent when service Spanish foods. The drinks are hellish. I went to the bar in the evening once and ordered a neat rum to see what was on offer. It was a strange syrup of about 12%. This was to keep the guests under control as this hotel is so cheap it attracts the kind of people who like to drink as much as possible. The accomodation is dated but beds were comfortable. Sadly there were a lot of Asian iltiger mosquitoes in the room and grounds. This tends to be due to poor maintenance of grounds in the 100m surrounding the hotel, ie it's their fault as they don't keep standing water under control. All in all if you know what you are booking and you get it cheap then go for it. If you are one of the few families I saw turning up in nice walking gear with fresh faces children then avoid as their vocabulary nwill be significantly broader on leaving than on arrival. Clientele are predominantly Irish and french, attracted by the low price...

Gemma

Hotel staff are lovely and attentive, very patient with amount of mess residents make. Food is mediocre, very greasy cooked food but a fresh wide variety each day. All inclusive drinks package is mediocre with basic choices e.g wine, beer, local spirits and machine made cocktails. Animation/entertainment team were excellent and went above and beyond with their evening performances always involving the audience with plenty of participation. We don't have kids, but kids seemed to love all the activities! Hotel rooms are nice, comfy and clean. Could do with touch ups. The door to our room looked like it had been bashed open. This hotel is good because of the staff's hospitality and service. Sadly, it lacks in other areas. Mostly let down by the clientele, dirty, loud, rude people, who treat the staff horribly - very disappointing to see.

Vince Vega MANCHESTER

Can't complain. Did what it says on the tin. Great for kids, nice complex layout and lots of areas pools slides . Food is what you expect from all inclusive... Good size rooms with lounge area and sofas big balconies with modern bathrooms and fittings... If I did have a complaint, its the beds, they are like camp bed mattresses.. Bed sheet thin and bit tea towel.. We slept on the sofas... But yea all good

Justin Frere-Smith

Absolutely stunning gardens and surrounding areas. The room we gave a 4 star as we were located in room 204, it was just behind the Hotel washer and dryer area or service area so it was extremely loud from early hours of the morning, If you like being awake at 6.30 to 7.00am every day on holiday this is the room for you. No water or coffee/tea in the rooms on arrival and the mattresses and pillows could do with a little upgrade in areas, the views of the ocean from 1-50 or 150-205 the views are stunning. We gave the service a 4 star rating due to lack of staff in some areas, example if it is busy and you order cocktail from outside the all inclusive list you are made wait until the all inclusive drinks are served first even know you are paying for the drink. Found it slightly unusual, the location is about 20 minutes walk from any shopping restaurant location so definitely rent or car, or avail of the bus service from the hotel daily. For me the location was a 4 star due to this. Other than this the facilities were fantastic and the kids had a great time. Would recommend it for family with both younger and teenage children, cool arcade, water park was fab and the food fresh daily.

Chris Targett

Hotel 'Parasite' is very appropriate! Dreadful in every single way (except the reception staff who were very nice). We had to book something in a hurry to meet up with friends and, regrettably, booked this so called 4 star all inclusive hotel before researching it further and reading some recent reviews. Quite simply, we were both totally shocked at how awful this place is. Food inedible. Literally. Drinks terrible. The level of noise almost constantly was unbearable. We were there mid Jan and we were the only ones without an entourage of shouting, screaming, feral children running around all over the place, touching all the terrible food. This hotel would be flattered if it was a 2 star, but claiming to be a 4 star is comical at best. We had no intention of utilising the all inclusive as we were visiting friends, but thought it'd be handy for one or two days and for some drinks, but unfortunately the food was so bad (uncooked chicken, horrendous fish and everything stone cold and disgusting) and the atmosphere/vibe unnerving at best, we only slept here and went out for everything. I say slept, what I mean is we managed to get a few hrs sleep per night but that's all. Avoid this place like the plague!

Rafal Jaworski

Titanic Beach Spa & Aqua Park – a perfect choice for a family holiday in Hurghada Our stay at Titanic Beach Spa & Aqua Park exceeded all our expectations. The hotel is very large, yet extremely well organized, clean, and well maintained. The rooms are spacious, comfortable, regularly cleaned, and offer a relaxing atmosphere with beautiful views. The service truly deserves special recognition. The staff are friendly, professional, and always willing to help. From reception to the restaurants and animation team, you can feel genuine care for guests. The food is diverse, fresh, and tasty, with plenty of options for both adults and children. One of the biggest highlights is the aqua park, the large swimming pools, and direct access to the beach, making this hotel an excellent choice for families. It is easy to relax here, but there are also many activities available for those who want an active holiday. A great additional benefit is that guests can also use the facilities, attractions, and restaurants of the sister hotel Titanic Palace, which adds even more variety and flexibility during the stay. The location is very good, the hotel grounds are impressive, and the overall atmosphere provides a truly stress-free vacation experience. I highly recommend this hotel to anyone looking for comfort, quality, and great value. We would definitely love to return again.

J Mulder

We had a wonderful stay at this beautiful resort. The property is stunning, very well maintained, and the staff is extremely friendly and welcoming. You truly feel appreciated as a guest here. However, during our stay we discovered that there is a VIP option with a blue wristband. With this band, guests can access all restaurants and enjoy additional services. It would be helpful if this option were communicated more clearly upon arrival, so guests can make an informed decision from the start instead of finding out later. I would also like to mention a point for improvement regarding the sunbeds at the pool. Many guests place towels on sunbeds early in the morning and then do not use them for most of the day. This prevents other guests from finding available seats and creates unnecessary frustration. A possible solution would be for the lifeguards to monitor this more actively within their designated areas. If a sunbed remains unoccupied for a long period of time, the towel could be removed and placed neatly on a central table in that zone. This would create a fairer system for everyone and significantly improve the overall guest experience. We hope management will consider this suggestion, as it would remove a common irritation and make the stay even more enjoyable for all guests. Overall, we truly enjoyed our stay and would definitely recommend this resort.

callum lewis

Truely an incredible place that has made an excellent holiday. The room was amazing well stocked from water to sprite and cola. The staff were so friendly and helpful and would happily make conversation with you. The food was very much the same buffet style food every day but there were different themed restaurants which broke things up. There are lots of activities to do while there from a games room to many pools, heated and cool as well as a water park with slides. Along with a beach. The staff were incredible and helpfull often asking if you needed drinks. The building itself is a work of art from the architectures to the art work. An amazing place with so much culture to visit.

Tabitha Brown

We had a fantastic holiday here. My children loved it. The hotel is very big and has everything you need. There are multiple restaurants, shops, spa and amusement arcade with bowling alley. There is also a beach. If you cannot find a free sun lounger at the pool lifeguards will go and get you some. Rooms are cleaned every day and free water and coke/sprite was left every day in the fridge. The air con in the room was fantastic. Food is very good. Unfortunately we could not eat at the Japanese restaurant as it was fully booked for our entire stay. I think the booking system should be fairer. There are a lot of flies and birds in the main restaurant. They are landing on food. The gym is not very good. The treatments in the salon are a bit over priced. 50 euros for a basic pedicure and would have been 60 euros to have with gel polish. Massages are very good and better priced. WiFi in the hotel is bad. However if you go to reception and complain they will let you have access to the VIP WiFi.

Hashmi Gor

Lovely hotel and staff. The food in the buffet is good but lacks flavour. If you're looking for an amazing dinner go to Tandoori the Indian restaurant in Titanic Palace where Manjeet the chef makes amazing dishes full of authentic Indian flavours and the nabager Ahmed is always courteous and helpful. The reception staff are always helpful no matter how busy they are especially the dark haired lady with curly hair who's name I don't know. The restaurant staff are quite nice too. The chef doing the eggs on the morning is very good and remembers you with a smile. I will say the only thing that wasn't great was the housekeeping which failed to clean the room well, didn't empty the bins and didn't replace toiletries or used glasses. Otherwise this holiday was fantastic!!!

N wood

This was honestly one of the best places Iv stayed in. We stayed for 5 days in February. The hotel was very clean and tidy, the staff are always around cleaning, even mopping the floors around the pool. We were all inclusive and There was a great selection of food, breakfast had everything you could ask for, staff again always around cleaning and collecting plates. The snacks during the day were lovely, as much as you like, you can help yourself to beer on tap, and soft drinks aswell, a selection of cocktails at the bar were made for you. The room was great, modern, and spacious we could see the sea from our room, the showers did overflow, but manageable. Terrace back and front, comfortable beds, I would 1000% stay here again. 5*

Elaine Bradley

I have just returned from a brief stay at the hotel. I checked in on Saturday and was booked until Wednesday as a solo traveller. I didn't go out of the hotel much apart from the supermarket do can't really comment on surroundings etc. Thee is an Irish bar and some other places just a few mins away beside the supermarket. The hotel is clean but rooms are dated and need some refurb. The locks on the doors are not as secure as I would personally like especially as a solo traveller. There were two doors in my room and one was essentially a latch. I did however have an issue with cockroaches in my room. The first night maybe two which was horrific enough but the second night was much more. The kept coming from behind the built in wardrobe and AC unit it seemed up over the walls and maybe a few in the lounge area. It was so bad I went to reception at midnight. The had no other rooms available and gave me a spray to manage the situation myself, it was a very long night. I could hear them moving around behind the wardrobe!!! I was so horrified I actually booked a flight home the following day (Monday) cutting my holiday short . I never saw a single one outside in the grounds but plenty in my room. The restaurant food is good with something for everyone and the staff I met where very nice 🙂. All in all I wouldn't return personally due to the cockroach situation as if isn't something I want to deal with but I can see why people enjoy the hotel otherwise.

Levi Hall

Over all a decent place rooms modern and clean grounds well kept staff are friendly enough. out the way enough to have some peace but close enough to shops restaurants and bars to be entertaining/practical. Food is what you expect from a 3 star hotel but was good enough there wasn’t anything I didn’t enjoy. Only issue I had was there was no hair dryer in the room and for a 3 star hotel I think it’s something that should be supplied.

Isabella Vickers

We had such a lovely stay here , would definitely recommend. Staff are all so polite and friendly. Food was great for us found something we liked everyday had a good verarity available , all tasted super fresh too which is great. Our bongolw was lovely had a small little fridge which was super useful. Beds arent the comfiest the sofa bed was much softer on our backs but apart from that we was really happy with the room . Locationed in a lovely area , its about a 10-15min walk to the beach . Nice local bars and restaurants around too. Will definitely be returning in the future

Ian Wilki

Having an awesome week here. Rooms are very clean. Food is above excellent,very fresh and a good selection which changes daily including forest salmon,king prawns,muscles and roast chicken. Staff are very happy and always have a smile. Nothings too much trouble. Pool was just about bearable in mid December but again very clean. Thanks to everyone that made our week away special. Can't fault it.

Ivan Chacon

Decent stay with great staff and an amazing pizza spot nearby The hotel is okay overall — you get what you pay for. The staff truly make a difference: the lady at the restaurant, the receptionist, and the housekeeper were all exceptionally kind and always willing to help. Their friendliness was one of the highlights of my stay. Most guests are from the UK; the majority are lovely, though as everywhere, a few can be a bit loud or annoying. I would not recommend the all-inclusive option, as the food isn’t the best — it feels more aimed at feeding hungover tourists than offering quality meals. Fortunately, there are great restaurants within walking distance, and the beach is just a short stroll away. If you stay here, I recommend using it mainly as a base: sleep, relax, and head out to explore the island. The swimming pools are clean and pleasant, perfect for a quick dip. A special mention for the pizza shop right behind the complex — absolutely amazing and definitely worth trying. Overall, a decent place with wonderful staff, clean pools, and a convenient location. Perfect if you just need somewhere simple to stay while you enjoy the rest of the island.

Mo2 Mumof2

We have just came back from there today. Little bungalow which was really nice although we have booked one with kitchen and never got that. They have told us that the cleaner comes every 4 days but we never saw one through out our stay. Had to wash our towels and bedsheets by ourselves. Food was disgusting. Very little choice. No salad or even fried egg for breakfast. No sitting out door area. One of the guys in reception is super unfriendly. Try avoid it.

Millie

bathroom was dirty when we arrived, looks like blood dots on the bathroom, sink draws dirty. a cockroach had came in on our last night there. scrubbed the inside of the pool once in the 5 days but didn’t get all the muck out so was just left in a corner, didn’t clean the outside of the pool the whole 5 days i was there 20 minute walk to the beach then uphill to get back no hand soap provided, only had 2 towels and no bath mat the whole 5 days first 2 days the bath drain didn’t work and made a drain in the bathroom floor come out and flood the bathroom, someone came in to fix it and seemed work after that. the whole complex is huge, about 5 pools, 1 supermarket and a brit shop, bars and restaurants food in the all inclusive restaurant was okay, not much me and my family would eat but thats all preference. some staff was rude but then others really friendly and helpful, whenever we came to the bar he would automatically bring out 5 cups for us. basketball ball court, tennis court, little football pitch. little park laundry room 5 euro to wash 4 euro to dry washing liquid provided

Anamaria Dolhăscanu

We stayed 4 nights at the bungalow. From the first day we were disappointed. The reception gave us a map drawn incorrectly to our accommodation. 20 minutes to look for the accommodation. The room was dirty, broken glass shards under the furniture (a sign that it was not cleaned properly) 3 rolls of toilet paper for about 5 days. No products in the bathroom. (not even hand soap) Towels changed every 3 days, bed linen every 1 week. We did not receive cleaning after 3 days! The lady on duty said that she did not do it, although we spoke to the reception for cleaning... The accommodation leaves a lot to be desired... The pool was superficially cleaned. There are not enough sun loungers for all the bungalows (or at least 1 sun lounger per bungalow) Unfriendly staff! An exchange of sharp remarks. Just because we wanted a bath towel (there were 2 large towels and one hand towel in the room) I work in this field and I know exactly that a lot of things were not done. I paid for many services that I did not receive!

Beckham Myatt-Turner

I have stayed here a few times. You truly get what you pay for. This is a 2 star place, people on reviews for get that. I've stayed here multiple times and I have had no problems apart from the all inclusive food is terrible so would recommend self catering. Apart from that, would recommend for a cheap place to go

Nicola Epton

Ill start off with the incredible service at this hotel, the staff are incredible!! The entertainment Davide and kids club rep Omar were 5* my 3 year old is still taking about them daily!! The atmosphere they create is wonderful! All the staff in restaurant, house keeping and reception were brilliant and accommodating! It was also immaculately clean, all public areas, pool areas and rooms - outstanding All inclusive - we loved, cocktails come out of a machine so they're consistent every time, you help yourself to wine, beer and soft drinks! Food was a good selection, good quality and tasty! Not a HUGE buffet, which we liked as it wasnt over whelming and everything had a good turn over!! Downsides - location is a short drive from maspalomas centre, there is a free bus from hotel but it gets extremely busy! You can however get a taxi for €7 - make sure you go though, its wonderful! Rooms are noisy, just how they're built but you can hear everything! Didn't spoil our stay though- we got used to it! Beds were comfortable, most notable thing - we requested a cot, we didn't have one in the room on arrival, I read several reviews on trip advisor prior to going with people experiencing the exact same problem - I must say though- we were expecting it, spoke to reception straight away and had it sorted in minutes- and the housekeeping staff the sent to do it were fantastic with our kids! All in all - exceptional value for money and would return without hesitation- in fact, we will hopefully go back next January x

Aleksandra Bednarczyk

We stayed for 4 nights with all inclusive, and a pool view room. The room was clean, supplied with teas, coffees and welcome sweets. All of the staff were absolutely wonderful, kind and attentive. The entertainment staff never failed to make us laugh and were very engaging. We especially loved the daily dances and shows out on in the day and evening. There was a huge selection of food with great daily variety. There was something for everyone and we never left hungry having breakfast, snacks, lunch and dinner available to us during the day. The all inclusive package is definitely worth the money spent. Location is great too with busses and taxis nearby, as well as being a nice quiet area. It was such an amazing experience we really enjoyed our stay and would love to return.

CarlijnOldhof

Amazing place! The entertainment team is amazing. Omar and his coworkers are so nice and fun!! Everyday they are there for you with energy for days and are so nice. The staff is really nice. The rooms are good, bathroom is big and there is a very nice balcony. But the beds are not that good :( i slept on the couch for 3 days because my back hurt so much because of the bed. But the rest of the hotel was super super good!!

Gavin Loud

We had a great stay! The hotel is clean, well run and everything feels organised and easy. The food options are good – plenty of choice and exactly what you’d expect from this type of hotel. The location is ideal too, with local shops nearby and a really handy shuttle to the beach. A special mention to the kids’ entertainment team – Omar is amazing, along with Nico and the rest of the team (sorry if we’ve missed anyone!). They made such a difference to our stay. We’ve been to a few similar hotels and this is one where our kids genuinely had a fantastic time. Would definitely recommend!

Myah Thompson

Entertainment team is very good there is something to do every night and all entertainment staff are very charasmatic and funny. The rooms are very good and there are cleaning staff that come by your room every day to check if you need it cleaning or if you need anything. In the hotel each building has stairs and a lift with I think is very good so that if there is one that is busy there is other options.All three pools are very sanitary . The pool ment for 10+ is warmed up so it isn't to cold and the older one is still like warm. The third pool is for little kids so like 3+ is very good and isn't deep at all . Special shout out to the entertainment team especially Eric,Nico and Omar because they managed to keep everyone entertained even the adults. Overall great hotel great service and great staff!!!!!

yvonne reader

Hotel room was lovely, the shower was gross. Love holidays is where we booked and the transfer bus left us off at the side of the road, we had to call the hotel to come get us. This is no big deal if when booking you were informed of this, its understandable as a big coach would not make it up the 2km of winding Road. The Hotel was lovely staff amazing. Views great. Food good. All good except for gross bathroom and stranded at side of the road. Lovely location too.

Bla bla Nanana

We had an amazing stay at Filion Suites Resort in Bali. The food was absolutely delicious and varied, offering something for everyone. The service was outstanding—every staff member was incredibly kind, helpful, and always smiling. They really go above and beyond to take care of the guests. Every evening, there were fun activities in the hotel, adding to the lively atmosphere. The hotel was spotless, and cleanliness was clearly a priority. We definitely feel like this place is our second home, and we are already planning to return next year! Highly recommend it to anyone looking for a wonderful and welcoming experience. :)

Zbyszek Elwart

Our stay at Filion Suites Resort & Spa was absolutely wonderful! The hotel is located in a beautiful, peaceful area with breathtaking views of the mountains — a perfect place to relax and unwind away from the crowds. The staff were exceptional – especially the lady at the reception, who was incredibly kind, friendly, and always ready to help. Thanks to her, everything went smoothly and with a smile 😊 The food was delicious – fresh, varied, and full of local flavors. The drinks at the bar were excellent as well, perfect for enjoying by the pool in the evening. Overall, the atmosphere was warm and welcoming. It’s truly a place I would love to return to. I highly recommend Filion Suites & Resort to anyone looking for a peaceful holiday on Crete, surrounded by stunning scenery and great service! 🌺🇬🇷

Chesca Hammond

Had an incredible time during our stay here. All the staff were so friendly and helpful. Dimitri at the front desk was great. helped us when we forgot our key and when we couldn’t work out how to use the air conditioning in the room came down to the room to show us even though it was late in the evening, Aleks at the bar made the best cocktails and brought the party vibes. During the day make sure you go to Maria for the best iced coffees at the bar! Thank you to the whole team at filion, a fantastic service and 10/10 evening entertainment.

Ted Chapman

We had an amazing stay at this beautiful hotel in the Crete mountains! The setting was stunning and peaceful, perfect for a relaxing getaway. Alex at the bar really made our evenings special – he brought so much energy and fun, turning every night into a proper laugh and a great party. Dimitri was incredibly helpful and always made sure we were comfortable throughout our stay. The hospitality here is second to none – you truly feel like part of the family. Can’t recommend this place enough – we’ll definitely be back!

Lorna Armstrong

Great staff, waiters and bar staff seem to work morning till night! Special shout out to Keya and Jehu, always a nice welcome and friendly chat. Jess from entertainment team really tried to get us to join in but we were there to relax, but she was good at her and job and friendly. Really enjoyed food good selection and lovely fresh salads. The beach is not a beach to rekax on, full of stones and boulders, but once past the large rocks was lovely clear waters. Pool is lovely. There are bars and restaurants around 10min walk and nice coastal walk to viewpoint. I would recommend a visit to coral bay beach nice sandy beach and beautiful clear waters.

Michelle Walsh

This hotel is advised as 4 star but sadly it is at best an average 3 star by Irish standards. The hotel is in need of a major update and is very poorly maintained in some areas. However, the pool area is fabulous with views of the Mediterranean are breathtaking. We were always able to get sunloungers and umbrellas not matter what time we visited the pool. Make use of your balcony to watch the amazing sunsets. Rooms are large but again dated. Beds and pillows especially fall short in the comfort department. Food is buffet style and is good overall. The drinks menu is limited and what is on offer is of poor quality, especially the beer and wine options.There are no international drink labels on offer at the bar either if you wanted to upgrade your drink to your usual tipple from home. This proved to be a major barrier to our travel group enjoying their evenings in the hotel. I don't drink alcohol and found the soft drink options to be fine. We had a few minor issues during our stay which were dealt with immediately. The staff are hard working and friendly. Rooms above or near the nightly entertainment will be disturbed by the noise. Overall the location is the major draw for this hotel, the pool was amazing. If you can overlook the faded grandeur of this hotel it is a good option for pool lovers and is close to the main strip and a short distance from Coral Bay beach.

Yirga Berhane

I had a lovely break from start to finish! We arrived late at night on 27/07/25, after 10 PM. Even though dinner time had finished, Loretta at reception kindly offered us dinner. She is such a lovely and welcoming person – thank you, Loretta! All the hotel staff were professional, caring, and attentive throughout our stay. Our room was cleaned daily to a high standard – thank you to the housekeeping team! Both the indoor and outdoor swimming pools were clean and well-maintained. My son and I also really enjoyed using the gym and sauna – everything was fantastic. The food was amazing – honestly some of the best I’ve had on a holiday. I felt completely relaxed and was able to make the most of all the facilities, which meant a lot given how busy my life usually is. This was truly one of my most unforgettable holidays. A very nice hotel that I would definitely love to return to!

Shaéla Hatboulom

A little feedback on my stay, a great hotel! A top welcome! Welcoming waiters! Especially Best, Jehu and Mariana, big favorites, they are great! The super friendly cleaning staff! Nothing to say! The only shame is that in the evening you can hear the music quite a bit from the hotel room... and regarding the meals, a little more variety would have been great, but it's still super good, so not too disturbing. Otherwise, having booked on Booking.com, we were told there was a shuttle from the airport to the hotel and vice versa, but on site there isn't all that... it's a shame... but otherwise GREAT

Andreas Burger

The hotel has wonderful facilities and potential; the staff seemed to do their absolute best with what has been offered to them. The stay was pleasant albeit that there are some down sides… Waiters were wonderful. The pool is continuously cleaned and the grounds are maintained but THE HOTEL IS VERY OUT OF DATE … there is alot of maintenance that needs to take place, polishing the floors, vacuuming the carpets (appalling), sliding doors don’t close nor lock; the elevators are absolutely disgusting… the entertainment was enjoyable as they really tried their best to keep the guests happy. The hotel store is extremely overpriced- All in All this Hotel needs to be Updated.

rosie butler

This hotel is gorgeous- just not our room. Everyone we have spoke to have returned here before or been to the sister company. We had a deluxe room(standard room) and had issues with rattling air con, ants in the bathroom and sewage smell coming up when the toilet was flushed. We did have to report to reception twice. The air con was sorted but bathroom we have given up with telling them. It’s a lot of money to spend even with just the standard room to have to put up with dodgy water smell. The food is amazing for an all inclusive, selection of drinks is also brilliant. The pool set up and being allocated sun beds is genius if people book and actually use them. Half of them are taken and never sat on. You can move if you don’t enjoy where you are. You are a short taxi ride to the harbour or a 30 minute walk. The beach is gorgeous and within a stone throw. I would return again but not to this hotel. It’s set up for weddings and so be prepared for sometimes being woken up as the wedding guests return to their room after a few drinks. But for me. I thoroughly enjoyed this holiday and place. Just the room let us down abit. Update to this on the last night, after already complaining about ants. We had bugs in the bed and more ants than ever in the bedroom. After 3-4 visits to reception I met the head of housekeeping who had the bed replaced, re made and room sprayed (as we were leaving early next day) and the manager just apologised and hoped we would return. They did say they were closing in October for 3 month maintenance work so if you are due to go- hopefully it’s improved. We will no longer return to this hotel. But Paphos is delightful.

anthony smith

Hotel was excellent, very clean in rooms and public areas, food and drinks were great quality. Fresh cocktails and premium branded drinks. Pool service and allocated sun beds was fantastic and definitely what other hotels should replicate. No early morning rush for a sunbed and your beds are allocated for your whole stay. All staff were fantastic and couldn’t do enough for you. A special mention to Vanessa at the pool/sunbed allocation service as she just went above and beyond to ensure we had a great holiday, absolutely fantastic hotel and would definitely recommend

Helen Johnson

First time staying at a Kanika hotel and I can honestly say it was fabulous. The staff are very smiley and attentive, it really does make your stay more enjoyable. Pros The reception smells lovely on arrival. The staff throughout the hotel are mega friendly and helpful. The air con in the room is good and in the public areas of the hotel too. There is a dressing table with mirror and sockets in the bedroom. There was a brand new anti slip bath mat for the bath. Ironing board and table in the wardrobe. Enough wardrobe space for ladies maxi dresses. Mini bar in room replenished daily. Water bottles were easily available and staff actually came to pass them to you on your sunbeds at 11am and 2pm. You get allocated sunbeds for your duration so no sunbed wars…. Game changer! The view from the sunbeds on the grass is looking out to sea. The breakfast buffet was extensive and amazing and all food that we ate in the buffet restaurant and all other restaurants were fabulous. Cons It’s a bath in the room not a walk in shower, the shower is also not amazing but useable , the bathroom could do with a refresh (I believe the hotel is having a refurb in November 2025 though) We are hoping to return to the hotel next year after the refurb! We would definitely recommend this hotel.

Janet

We had such a lovely week at this hotel. Check in was quick and friendly. We were given a cold drink and our luggage was taken to the room for us. We were lucky that we booked a room with our own pool, which i made good use of. The room was kept spotless by the lovel staff the fridge was always stocked with water and cold soft drinks. We only used the buffett and as a coeliac i have to say i had no worries at all. I had a meeting when i arrived and was shown round and if i wanted to have pizza/pasta they could make me some. Although i didnt as i always found plenty on offer. It wasnt busy while we were there and I had no issues at all. We also ate in the rock and roll diner. The snack place did some little.pots of creamed rice.pudding which i treated.myself to in the afternoon along with a iced coffee or vanilla milk. I did email before hand to let them know and as we arrived late at night they had left sandwhiches in the fridge for us including a gluten free one. All the staff were lovely and worked hard. We would for sure visit again .

Stephen Davie

We spent a wonderful week here in June with our two young children, and it was our first time both in Cyprus and at this hotel – we’ll definitely be returning! After a long flight, the short transfer was a real bonus, and we were greeted with a warm welcome at reception. The hotel has so much to offer for families: plenty of activities for the children and fantastic pools that kept them entertained for hours. The food was excellent, with a huge variety to suit everyone. Our daughter especially loved the children’s buffet – the lower counters and plastic plates may seem like small touches, but they made the experience feel inclusive and exciting for her. What really made our stay unforgettable were the staff. Every single person we met was kind, welcoming, and went out of their way to look after us.

Lodge Taiho

Nice hotel, but it surprised me that a five-star hotel has no complimentary water, coffee or tea??? We even have to “borrow” the water cooker! The comforting points are personnel: great staff at reception and restaurant! The buffet breakfast and dinner are at average level... not to compare with other five-star hotel we’ve stayed!

Culinary Connoisseur

One of the best experiences in Spain. Incredible service by Bernhard (10 star), he really cared to make sure we are happy I thought he was the manager from how hospitable. Hotel is not bad (building is old and they have tried to modernize it, rooms and building a 3 star but the breakfast makes up for everything. Especially when you are on a long drive ahead. Pool area is amazing almost like a Vegas style beach with lots of space and cabanas. I gave this place a 5 star review because the price of the night stay of 68 euros wouldn't even cover the price of the breakfast in most places. So the value is amazing. Would highly recommend it as a 5 day escape from everything and anything.

Edward Agius

Very long check in process Asked to sign a doc re Data Protection but the doc was all in Spanish with no English translation Checked in at 6pm and receptionist had to go and check if the room was ready. No porter Rooms are not 5 star level No tea/coffee making facilities in room. In a 5 star hotel this is a given One elevator out of order for 3 days Breakfast is good although not a large number of items. Spa very nice and organised. Outdoor pool very nice, quiet and relaxed Nice gardens

Anna Young

We stayed in this hotel 3 nights, beautiful hotel and surroundings. Rooms were very clean and up to a high standard, staff were very friendly and helpful, spoke very good English as well. Hotel is up on the hill so it was a bit of an issue going there and back to town/beach but we got used to it, car would be a good option there. It was about 10 minute walk to the beach and promenade. The pool near the hotel was very clean and big enough. Excellent place to stay.

Carole Crudgington

This is a large, clean, stylish and modern hotel, but is lacking in the personal touches customers would expect, with this star rating. The weather the second week in May was unseasonably cool, and the hotel was cold. It was often difficult to find staff for service in the bars, especially around the pool areas. It lacks atmosphere and friendliness.

Toby Driskell

For a three star hotel, you can’t deny that they do quite well and you get what you pay for. My visit here was for 7 days and my group and I had a great time. One of the things that I was a bit disappointed by was the food. While there was quite a range of foods and drinks, I just wasn’t impressed by the quality of some of the foods. Again, nothing terrible, I managed to eat everything and I’m not a picky eater but there were certain things that were just a bit poor quality and not very tasty. The service was great! Staff were kind and helpful whenever we needed anything and actually I felt that it was very pleasant. Same goes for the entertainment in the evening and also poolside entertainment was good too. Location of the town from the hotel was a bit of a walk, about 20 minutes one way, so not awful but after a couple of days it did get quite tedious. Overall, we had a great time, food was good enough, drinks were good and rooms were great too. If you are going as friend group, I’d probs just avoid as it was heavily family orientated which we didn’t realise when booking.

daniel heath

Came with our family of 4 in September and it was a great trip! The staff where outstanding and couldn’t have done anymore to help us, the rooms where a little bit small for 4 of us but you only slept in them was wasn’t horrible. The food was great with a great Selection each day so always something to eat. You get a plastic cup when you arrive and that is yours for the full time you are there and they are very hot on this and won’t give you a drink unless you have one, I like the idea but trying not to loose or keep remembering your cup was hard with 2 kids running around! Entertainment team where spot on with lots of things to do, and then the evening was very good fun.

Liam Spencer

We booked a week’s holiday planning to stay at this hotel but ended up leaving after just two nights. The room itself was clean and had everything you’d expect, though it was extremely dated. The walls were paper-thin and you could hear not only other guests but also the air-conditioning units humming constantly. The food was acceptable at best; standard cheap all-inclusive fare. Some of the meats didn’t look particularly appetising, so we mostly stuck to fruit and potatoes. The staff, to their credit, were friendly and tried their best to help where they could. However, none of the above was the real reason we cut our stay short. What truly ruined the experience was the behaviour of other guests and sadly, many of them were fellow Brits. As a British person myself, I was embarrassed by what I saw. From people stumbling around blind drunk at breakfast to the shocking situation of a baby being left alone in a room while the parents went out drinking, it was nothing short of disgraceful. We did manage to save the holiday by booking our last 5 nights in cala d'or which was nothing short of beautiful and significantly better atmosphere. This isn’t just about one hotel — it’s about a culture that seems to celebrate cheap excess over decency and respect. The “Brits abroad” stereotype was on full display, and it’s disheartening to see how accurate it can be. Until this attitude changes, no amount of sunshine or all-inclusive deals can make up for the shameful behaviour that gives us all a bad name and would dread to think how much worse it probably is during the peak season aswell.

Vinicius De Biasio

The hotel itself is great, with nightly entertainment and comfortable rooms. The only minor downside is that the rooms are not soundproof, so you can sometimes hear noise from neighboring rooms, though this was not a big issue for us. Unfortunately, midway through our stay, both my partner and I experienced severe food poisoning from the restaurant. We had not eaten anywhere else, so we know it came from there. It was bad enough that we were both unwell for days, unable to enjoy our holiday. We travel frequently and have never experienced food poisoning like this before, which was very disappointing and had a big impact on our trip.

Lisa Hill

booked last minute for 2 adults and 4 year old. upon reading the reviews wasn't expecting much. arrived about 1am straight to check in fast check in told me a few details took picture of meal times and rules. off to room first thing with room was smelt nice and clean, I always check sheets and mattresses all were clean. wardrobe smelled stale and damp but we left it open the whole holiday and was fine. bathroom was clean fresh towels. balcony bit small and only 2 chairs for 3 people but we just brought out the chair from small desk and mirror. so meals, all fresh salad,breads. meals are very repetitive especially snack times. hot dogs sometimes rolls sometimes not. chips always. food wasn't overly warm but they do provide microwave at the back of hall. now saying they are a family hotel but only doing chicken nuggets 1 night in a week is very poor. should be more kids choice. pudding section was the best. unlimited little tubs of ice cream too. plus Mr whippy at pool bar. drinks in plastic cups I read reviews saying disgusting using same cup all the time if u ask to get a fresh cup they will happily change for u. good idea that way no random cups lying about. coffee machine is life but also those tiny paper cups🙄 pool areas very clean. building was clean. also free bus to beach times at reception beach is a must do absolutely beautiful 😍 *bad points* >there should be lights at the park at night time my daughter didn't like all the loud music and just wanted to play at the park but no lights?? >repetitive food was good but just bored of same stuff. >the staff, some were very polite and welcoming, others ie one barman looked like he hated his job and people. reception staff are nice but they seem so busy all the time that when u have a question they just answer quick and wave u on. not great if u didn't understand 😕 >to get to the town we got the bus €6 one way because there are only 2 taxis for the whole resort which is just pointless. so we also got the bus back but when u got to the town hardly anything was open we went scottish school holidays so expected stuff to be open. 😔 very disappointed. cala mallorca. overall we had a good time we would go back.