Dreaming of an All Inclusive Holiday?

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Michelle Welsch

The holiday was wonderful. We are really happy, that we found this hotel. We are really lucky, that the week was a full of 100. The animation gave us such a happy feeling, they all were very nice and we only can say, we will come again :) It made our Heart smile:)

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Charlett Elcock

Just spent a week at this hotel, ignore any bad reviews, myself and my children had the best time! Rooms are so big, very clean and have everything you need. Entertainment team are great! So much to do here! Food is no different to most all inclusive resorts, there's plenty to choose from! Water park is great and live that they have a private beach. 5 star review from us!

Teresa Stay

We stayed at this hotel last year and we were surprised by its size and facilities. The food was very good, we found a lot of variety, the staff was very polite except for one guy who was at the beach bar, but it is understandable because they have a lot of work. They speak little English but for me that is secondary. The entertainment was very good. I would definitely stay at this hotel again, although a gym upgrade would be quite good. In terms of quality and price, it is quite good in my opinion. My daughter really enjoyed the water park.

Kayleigh Morgan

Me and my five friends came here to stay for just over a week. I really wasn’t expecting a good experience based on reviews. I however was proven wrong with this hotel for the amount of money you spent it is worth it. There was five of us and they gave us connecting rooms so we were all together. The maids came in regularly made the beds, cleaned toilets and emptied bins etc. We had all inclusive and I will say the food isn’t 100% the best. We did eat out some nights but it was good to have some nights as there was different selections of food everyday for breakfast, lunch and dinner. The drinks were also good in all inclusive alcoholic and soft drinks. I will say at night it can be noisy when people are coming in from being out at 3/4am in the morning walking past the corridors your room is in but apart from that I found it to be quite quiet not a lot of noise. We didn’t have our veranda/balcony door opened a lot but for just over a week we got 2 cockroaches in the room which isn’t the worst. I wouldn’t know how it would be leaving the door opened a lot or during the night if warm. Beds weren’t the worse could still get a decent sleep on them. Hotel is at a great location with so much around you one of the best things about the hotel I would say. We did go to Siam Park, Mall & Markets which were located in or near Los Cristianos but there are taxi ranks all around the most we paid was around €10 & even bus stops that will take you there for free. I would overall recommend the hotel if away with friends or even a couple’s holiday away. I would say maybe as a family holiday you could probably find a hotel more suitable but if not still an okay holiday for a family

Sara

I gave 1 star because it doesn’t let me select 0 stars. The hotel is old, there is no AC in the room. The hair dryer is not provided you need to pay extra if you want it, same for the fan and anything else in the room. Is been provided only a bar of soap for a week. There are not double bed, or this is what they said to us. The swimming pool is acceptable. The food is awful, product are not fresh and there is not even no one that check your room number when you go downstairs to eat so is quite useless pay extra for an all inclusive deal. They didn’t even provided us the sign to place out the door to communicate at the staff to do not enter in the morning if you would oversleep. The good things was the location, is not far from the beach and from the other activities.They didn’t even ask us how was our hotel stay when we gave our card room back at the end of our week. I really do not recommend this hotel.

Steven Digner

Recently returned from a weeks stay at this complex. Unfortunately, we booked before reading the reviews. The location is excellent and was central for most things, eating out, drinking and the beach. The complex however is dated and would benefit from some TLC. The food was basic at best and the choice, well there wasn’t one. It was the same food every meal time. The room we stayed in was large and that is the only good thing I can say about it. There is no air conditioning ( you have to hire a fan) the towels were changed once in a week, as were the beds.The bathroom was never cleaned and there was an infestation of small bugs in the bathroom that would run round when you turned the light on to use the toilet at night. The reception staff were helpful and friendly, as was the young man who worked the bar in the evening. The other staff member obviously missed the course on customer service and almost threw your drink at you. I am aware that the complex does not charge the earth for a weeks all inclusive stay but, I do expect the rooms to be clean and , as best they can, bug free. Regarding the food, well at least I lost some weight.

Kryten

We've been before and going again soon. The room was clean and maids in often enough. Last time, we got a full board deal and found food to be fine, plenty choice, but you'll still want to eat it occasionally.The restaurant is right in the basement really, but the decor is nice with palms and plants etc in a lovely setting, very spacious and airy. The onsite shop just off reception was helpful if you are self-catering, but everything is up to all inclusive if you want it. Location is OK, but not right in the very heart of things, but not that far off, really. Staff are great and very helpful. The pool area is nice, and the pool is well kept pretty good sun trap. Occasionally, a little fashion show turns up, and sales thereafter. There are lifts to all floors, wheelchair access, too. As I said, we're going back, we know what to expect, if it was bad, we wouldn't go. I'm looking forward to our stay there. It's three stars, and good enough as it's a base camp, really, rooms have everything you might need. Hope this is helpful to you..

Ellie Obrien

We went here in early November and we were honestly terrified after reading the reviews, we arrived at 12:30 and had a little while to wait before we could check in but they gave us our wristbands for the all inclusive , we then met a lovely couple who said they had bugs in their room so this then left us even more scared. When we checked in our room was clean and quite big, we had a balcony which he hadn’t paid for. Throughout our 5 night stay we did not see one bug in our room, I’m unsure if there’s maybe part of the hotel that is worse for the bugs as another couple said they had some too. As far as noise goes this hotel is loud, we had the first night where we couldn’t sleep and also the last night, where we had to go outside and ask the boys next to us to just quieten down a little, but that was to be expected. The food was okay we barely ate any of it to be honest as I think it could be worked on but it’s basic enough to grab something when you’re hungry. The pool was lovely and always enough room no matter when you went. And lastly the cleaning they did knock on the door every morning which I think having a do not disturb sign would of been handy, but when they cleaned they only really re made the bed no fresh towels, but if you asked they would give you them. Overall this was a nice holiday we enjoyed ourselves and the hotel was a good enough place to be close to everything but also to relax and enjoy! Staff were also very helpful

Paul Jones

I love this hotel, the staff are very courteous, helpful and friendly. A request for a suitable room for an elderly member of my party was met, along with other requests made. Food was very good and varied, I am a fussy eater, but I had no fault with what was available (an fresh omelette option on the breakfast service would be the icing on the cake)

Pauline Arrowsmith

Had a great time the hotel was lovely and clean. Had a huge choice of good food . The room was nice and clean. Our beds were made every day had fresh towels. Only draw back was the huge queues at the bar only had one member of staff serving. Apart from that the staff were very welcoming . Will definitely book again for next year

Tina Williamson

Hotel a little dated but was clean, and the rooms were cleaned every day. No welcome pack only a few cans of fizzy drink in the fridge & a bottle of prosecco which was fine. The location was excellent! The food was more than excellent! Plenty to choose from well cooked and lots of flavour. Beds and pillows very comfortable. Bathroom clean but again dated bath could do with renewal but still usable. Water pressure great. Amenities great! Staff in all service areas were brilliant.

Wallace Scott

Just got back from a week’s stay at the hotel. Like most we were worried with other reviews! I can say my fears were NOT warranted and we had a very pleasant stay. We had a lovely double bedroom with balcony, the room was clean (smelled of bleach on arrival) and cool with air conditioning. The rooms were cleaned daily and all staff were very helpful. The hotel has a very relaxed feel about it, yes it is a bit dated and the lifts run slowly but it’s a 3 star hotel! You get what you pay for and more! The food was a bit repetitive however every night we had multiple plates and always found something nice to eat. The queue for the bars can sometimes be a bit long but no more than 5 minutes, just be patient and wait. The beach is only a short walk from the hotel, loads of bars around too! Overall we would recommend to others, please don’t listen to the negatives, clearly these customers want 5* service wherever they go!

Kris Guthrie

My new second home :) had the best 5 days on holiday here. Was on a solo holiday and had the time of my life. Rooms are spotless, the food is a hit and a miss, had some nice lunch but I’m a fussy eater, so wasn’t a fan any other time. The drinks were so strong & was never thirsty lol. Can’t comment on the swimming pool as it was too cold and didn’t bother with it. Can’t comment on the entertainment, as I’m younger and didn’t really attend any. But location wise and everything else is absolutely spot on. Can’t wait to book again next month :)

david carpeneter

Do not stay at this hotel supposed to be all inclusive,,,, never no drinks at the bar only lager no snack bar food is absolutely shocking. Would not feed it to the wild bore up the street. rooms are very very dated with crack tiles all over the floor bathroom bodged. fridge don’t work, no English TV channels. flush in toilet does work so have to wash your stuff down with a bottle of water. no plugs in the bath or sink. room damp it’s a disgrace to say it is all inclusive hotel don’t waste your money. You would be better off sleeping at the side of the road in a tent

Amy Balman

Absolutely awful staff are rude no English speaking staff so made it very difficult not interested in allergies which make it hard for me with an allergy child couldn’t feed him any evening except for chips no entertainment no kids club pools freezing cold drinks are awful when ever we asked about anything we was told end of season like we should have known there was nothing happening we ask for music to be put on in the evening just told outright no with no explanation no pool table games room or table tennis sport tent all cleared no kids entertainment. Absolutely ruined our holiday care more about weddings than holiday makes clapping in one of our party’s face completely shutting everyone down and being rude in general won’t be returning and I suggest if you are booked here you change hotels asap or get a refund! There travels safety certificates also expired last year!!! Steer clear please don’t give these people anymore money!

June O keeffe

It's a beautiful hotel and staff are very helpful and out did them selfs making everyone feel welcome and very child friendly, went all inclusive which was great for drinks, but food was very bland and nearly same dishes most days. Butter!! nowhere has butter make sure to bring some, there was no entertainment in the hotel and bar closed at 23.30. Overall was a nice place

Jonny

Busy hotel. The mattress was awful. Tv didn't work. No WiFi. No kettle to make a brew. My room joined onto the room next door and the door wouldn't lock to the joining room. We Could of been robbed or woke up with someone else in your bed. The staff wasn't bothered and did nothing to sort it out. The food were the same all week. Rubbish

Louis Hutchinson

Would definitely go back. The staff were great, the animation/entertainment team made our week such good fun. Loved having the music by the pool. Food was good as-well and the vibes at the bar were great. Good to have the shops/barber/tattoo place on site aswell. Would recommend to anyone wanting to have fun on their holiday.

Olga Prymek

We’ve stayed at several hotels from this chain, and each time we’ve been thoroughly impressed. What sets these hotels apart is the exceptional quality of the food and drinks. There are virtually no queues at the bars, as waiters bring drinks directly to your table, sun loungers by the pool, or anywhere you wish. The hotel’s aesthetics are truly remarkable. Every bar, reception area, pathway between buildings – every corner of this place is a feast for the eyes. It is beautifully designed, and even the drink selection by the pool is outstanding. We spent two weeks here with our children, and we’re absolutely thrilled. The only downside we noticed is the main pool – while it’s large, it’s also very deep (2.5 m). At 168 cm tall, I lost footing as soon as I entered the water. If you’re planning to stay at this hotel, we highly recommend booking a room with a pool, preferably one with a sea view and a shared infinity pool. This is important because many rooms with shared pools are shaded for most of the day.

Mykyta Bilokon

Best hotel for your summer vacation. Very nice rooms, stylish design of the whole hotel. Beautiful beach and a ton of options for food. This was a very enjoyable holiday thanks to the brilliant team in the hotel. The staff and customer service helped us with our requests. Themed restaurants were delicious, and eating your breakfast by the sea is a vacation within a vacation. Great shows and entertainment. The sunset is amazing. Stunning. Simply stunning. The only disappointment were the photo team ladies, who on our last evening constantly jumped in the pictures and almost tried to push us out so they could take pictures for their clients. This was rude and unexpected. Especially since all other staff were extremely nice and careful. Rooms were nice and spacious, clean and well maintained. Overall, very very nice. Can only recommend.

Tanja Trajkovic

Mitsis Rinela Resort & Village in Crete offers a perfect blend of luxury, relaxation, and fun. The location, right by a beautiful beach, is ideal for both relaxation and exploration. The rooms are spacious, clean, and well-appointed, with stunning sea views. The food is outstanding, with a wide variety of fresh, delicious options at the buffet and themed restaurants. The service is top-notch; the staff is friendly, attentive, and makes you feel truly welcome. The resort features excellent facilities, including multiple pools, a fitness center, a spa, and plenty of activities for all ages. The entertainment is fun and engaging, ensuring there’s always something to enjoy. Overall, Mitsis Rinela offers a fantastic experience for anyone looking to unwind or explore Crete. Highly recommended!

Natali Topolska

We had an absolutely fantastic stay at the Mitsis Rinela Hotel & Spa! From the moment we arrived, the staff made us feel incredibly welcome. The rooms were spacious, clean, and beautifully designed, offering all the comforts we needed as a family. The facilities were top-notch, and the kids loved the pools and the beach. Speaking of the beach—it was simply stunning! The soft sand and crystal-clear water made it the perfect place to relax and enjoy the sunshine. The proximity of the beach to the hotel was very convenient, allowing us to easily move between the pool and the sea. It was an ideal spot for both swimming and lounging. One of the highlights was the incredible food—so many delicious options, and something for everyone, even the picky eaters in our family. The spa experience was a relaxing retreat for the adults, while the entertainment kept the whole family engaged. The staff were exceptional—friendly, attentive, and always ready to help with a smile. It’s rare to find such a well-rounded experience where everything from the service to the amenities exceeded our expectations. We highly recommend Mitsis Rinela Hotel & Spa for anyone looking for a perfect blend of relaxation, luxury, and family fun. We can’t wait to return!

Μi K

Wonderful hotel everything we needed. Hotel service very nice. Bar staff was especially lovely and cheerful. And also always arrive to provide wide range of drinks non alcoholic for me and good variety of alcoholic for my partner. Thank you. Food super. Room was cleaned everyday to a very high standard.

Michelle Barker

The rooms are basic for a 4* hotel. No drink making facilities, bugs and cockroaches found in room, can't flush toilet roll down the toilet, you have to remember to put towels in the bath to get clean towels. Poolside towels not provided unless you pay €10 euro deposit and if after a couple of days you want a clean one you have to pay €1 for a clean towel. The poolside bar is the opposite end of the resort from everything else including the toilet. You have to pay for the cups to drink out of. As I booked all inclusive I didn't expect to need and money so all of the above was frustrating for me. You cannot access any drinking Inc water facilities after the bar closes in the evening until the restaurant opens for breakfast at 7.45am. this wasn't great as two of us who consumed some of the ice were ill. Speaking to lots of other people who also got ill at the same time of resort we figured out those who were ok hadn't had any ice so would suggest a wide birth from that. Staff were miserable. Wouldn't come back here if you paid me.

barbara felix-mallinson

My day one was a challenge and I started regretting but around 2hrs my issue was fixed. The stay there was actually amazing. My friend and I went for let’s say more of a fitness experience as we are both into fitness. The gym there was amazing as we we probably the only 2 people who used it. The equipment was spot on. Weights were in different levels for beginners or advance. For a hotel gym 🏋🏿‍♂️we were impressed. The area around the hotel was so beautiful too. Very unspoilt😇 if I may say so. I used my hover air x1 drone on my runs🏃🏿‍♂️. Scenery was out of this world. Spacious and welcoming. I ran everyday. Sorry I strayed a bit 🤣🤣🤣 the good at the hotel was awesome too. We went half board allowing us to eat breakfast and dinner. During lunchtime we rested but also ventured out. The sea 🌊 ventured walks were also on point too.

Igor J. Končan

Very nice place, quiet and friendly. Food is great and local. Swimming pool excellent and terase very big with a lot of palm trees. Great parking near hotel. Employees are very friendly. They love nature, specially birds. Reception is open 24/7. Everything was excellent.

Scott Rogers

We stayed here for 6 nights and thoroughly enjoyed our time here. The room we had was lovely. It needed to be painted, but it wasn't a problem. We had a lovely balcony, with a table and chairs and somewhere to dry your clothes. All the staff were friendly and helpful. We didn't go in the pool, we preferred to venture to the beaches which there are 2 not far from the hotel - 25 minute stroll on the promenade. We did get some drinks by the pool, and you needed to pay a €1 deposit for a reusable cup. They give you a clean, fresh cup when you get a new drink, and you can just ask for your deposit back when you dont want to drink anymore. The food was plentiful and was definitely edible, a choice of salad, fresh food from the grill, and pizza occasionally. We ate there most nights and it was different hot food every night. The entertainment was a bit of a mixture. We enjoyed the karaoke and the comedy show. We didn't enjoy the quizzes so much as they just didn't give as much entertainment in our opinion. Overall, it was a very pleasant stay at Blue Sea Costa Bastian.

Iryna Kuksa

In general hotel is nice. Swimming pool very small for a big number of visitors. Can be very crowded and difficult to get place near the pool. Food is good. I liked our room a lot.)) Was very unusual with information about volcano Etna. Hotel very comfortable for families with kids.

Mohammed Banares

Just returned from Alanya. 11 nights from 6th to 17th October. For a 4 star hotel and in relation to the price I think the hotel is exceptional. 10th trip to various locations in Turkiye and this hotel had the best quality and variety of food of any hotel we have stayed in. Don't believe the stories of food poisoning from another review because I was there at that time and it's nonsense. We are from England but the majority of the guests were from Poland or Russia but no problems whatsoever. Only downside was that the lifts are small and the bed mattress was a little dodgy on 1 side and the room safe is an extra £2 per day but these are minor issues. Massive bonus was no towels on the sunbeds for reservation and they were strict. Food was varied and very good. All staff had a great attitude. 10 to 15 minute walk to the beach (no 5 on Cleopatra beach). Shops in and right outside hotel. We booked excursions from outside the hotel (choice of 3 very near hotel) and paid very low prices. Overall great hotel for the price although some guests always end up with a dodgy room but not for us. Evening shows and entertainment every night except Sundays.

Laszlo Toth

We spent a marvelous time in Hotel Blue Star. The hotel takes place a prestigious position in the city, close to the most beautiful beach of the sea. The hotel rooms are clean and comfortable. The staff is kind, helpful and really professional. The all-inclusive restaurant caters to all needs - and above that you could ask for - with its delicious and varied dishes. Regarding helpfulness I would like to enhance Sidar from the reception staff. Resulted from our travel agency negligence we encountered really serious difficulty on our trip to back home on 22nd of October. We did not receive the right code necessary for fly check-in from the office, and the officials were „certainly” unreachable . We could manage our problem exclusively with the help of the man at the reception, Sidar. He looked tirelessly after the possible solutions on the net, provided new alternatives, called for hours with the airline directly. We are grateful for his help and professional work. I can recommend the Blue Star hotel to everyone wholeheartedly.

Irala Ira

First things first: front desk - very nice and we’ve felt welcomed. They offered us a family room instead of two double rooms - they even had a form to write that we agree to change the rooms (I guess because of previous experience with complaint about changing the room without the confirmation). The general state of the corridors - quite poor, a lot of scratches, some light damages and not very welcoming - the age of the hotel was visible by it. The room itself was alright besides the air conditioning - it did not work in the bedroom, the service was twice and “fixed” but still only the fan worked. The restaurant was nice, the food was quite various and looked (quite) fresh, but be careful for the silverware and tablecloths - the service used them to wiped out the tables and put them back; silverware was on the tables all the time - day and night so it’s better to get the fresh ones. On the second day my friends got sick - vomiting all night and throughout the day, stomachache. Me and the second friend was okay - even though we ate similar things but the “sxx on the beach” drink - the friends who got sick, drunk per one the night before. Electrolytes and strict diet helped but after that we did not trust all of the food. The only things that was the most arrogant thing was the state of cleaning of the corridors, the plates and left food by guests on the stairs was not cleaned by the cleaners for 4 days at least. When reporting to the front desk and promises about cleaning it, they only did it after the next 2 days, so it took them to clean the stairs for 6 days… If only it could be done everyday… The room cleaner, Buket very nice and did a very good job. The entertainment team was very focused on Russian guests - they tried to talk Russian to everyone. The spa / hair saloon zone: please use your common sense when making a leaflet for your polish customers - such a huge linguistic errors in your advertisement made me laugh very hard, in a bad way. All together: all of the minor things matter and I if I could choose once again a hotel in Alanya, I am not sure if I would stay there; the price was quite fair for the days and location but not for the hotel.

Tereza Turková

The hotel is really nice and the people working there were also very pleasant. 750m away from the beach is doable on foot as well. On the other hand is the hotel like a labyrinth, so be careful.

Martin Płachecki

Its the worst hotel i have ever been. Dont believe tour operators and recommendations. Its dirty everywhere, rooms are old furnished and dirty, food is always the same and taste very bad, everything in old oil. They destroyed my holidays! Do not even try to go there!! A lot of people, sunbeds always taken, a lot of dangerous guests, we didnt feel safe there. Hotel Is situated in slums area. 3 hours from Airport, not 2. Everything is shame. Dont believe in these photos. The worst holidays in my life. !!

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

Alex Largeanu

Very good overall experience! 1)Food & Drink Food was great and the menu is changing every day during the week. Plenty of meals to choose from and we always found something good to eat. (There is plenty of space for improvement in the desert section and also in the way the restaurant operates) Food was always tasty and fresh and also the restaurant working hours are a big advantage (you will never stay hungry or miss a meal). Variety of drinks at the bar Definitely worth it for the price and considering that this is a 3* hotel 2)Sometimes overcrowded The hotel has a very big accommodation capacity (rooms and beds for people to sleep) but during my stay there is seems that the services ( restaurant and bars and entertainment stage area ) are struggling to keep up. Staff working hard to please everyone and seen customers become a bit wild and inconsiderate by blocking other people's view. 3) Just as a suggestion towards the management next to the entertainment stage I would say that you need a few Bug/Fly killer ( electrical device to eliminate the bugs) 4) Entertainment Kids club/kids entertainment is absolutely amazing. The entertainment staff is great and the kids can have loads of fun and have plenty of activities suitable for all ages/genders. Loads of activities and competitions for teenagers and adults as well. Different shows every night after the mini disco and bingo. I've seen a lot of areas that would need improvement and would help the hotel improve their customer service and improve the way the hotel operates and could be helpful. So in case any of the managers wants to get in touch just send me a private message and we can chat!

Natalie Kiely

More remote than I thought, but in a lovely location. Close to some nice walks and also close to the small town (walkable in about 20 mins). Service: Cleaners do an amazing job. My room was spotless and they are lovely and friendly. I wasn't overly impressed by the service at reception when checking in (I checked in after midnight when I arrived) and check out (I checked out at 3am). They seemed ok at other times, the younger members were more pleasant. The canteen; I found them all to be rude with the exception of a young girl. She couldn't be more helpful. I wish I got her name, but she was absolutely lovely. The bar staff were all great and the life guard was helpful, giving me a plaster when I needed it. Drinks were fine and there was plenty on offer throughout the day. What was disappointing was the food and the entertainment wasn't my cup of tea, but you can't please everyone! I did overall enjoy the holiday and would go back again.

Tracy Cozens

Food lovely and lots of variety. Restaurant staff work really hard. It’s actual Pepsi Max provided at the bar and in the restaurant and is self serve. Pool at the back of hotel was warm which was great.. Room cleaned daily but I did get bitten by something. it would have been useful if they had provided with more explanations when checking in as didn’t realise the other pool was across the car park and the daily activities were shown on a screen near the stairs. Evening entertainment not the best.

Elizabeth Kisa

Amazing hotel for anyone really just not people in wheelchairs , this is not a disabled friendly hotel , wheel ramps very small and not on properly and lifts break down easily , however apart from this amazing things to do from am to pm and entertainment will not disappoint ! Be aware to tip daily it is expected rather than hoped for and you will see a difference in the service you get if you do not tip ! Rooms are basic , but clean and the beds were a nice size and comfortable . Fun fair was great and the aqua park and pools kept the boys busy all day .

Scott Dixon

Fantastic for family’s or couples. There is plenty of fun to have with theme park/fair rides, water slides & pools for all ages. Staff are always on hand to help and friendly. In particular the legend who was to clean our room has been so friendly,helpful & nothing was ever to much for him. His work ethic is crazy if you had 5 of these people it would be a god send but we are so happy to have met him and for him to be our cleaner works non stop. If you go here for a holiday and have the pleasure of meeting this legend (Mansour) you will see for your self.

Laura Tee

We recently stayed here. Yhe rooms could definitely do with updating. There clean but fixings in bathroom grotty. Beds uncomfortable. Plug points moving not secured. Or some didn't work its definitely not a 5 star hotel because of the room & bathrooms. This let's the hotel down. The main entrance is nice sister hotel is much more opulent & attractive. The water park is great lots of different slides which are brilliant. The fairground was ok for older kids you only have chairoplanes or bumper cars. The other ride was off. These rest for small kids. The entertainment seating area very basic. Nothing nice. That I would say is 5 star. Attentive waiters. As gor the food they focus too much on seafood. That is tasteless. The food was dire just tasteless every night. Hardly at much. Bbq food was pink in the middle so didn't touch it. Plenty shops selling tourist trinkets. Hair dresser, which is good on site. Pharmacy. The best thing is the water park. The pool area is good & kept clean. The cleaners all work hard at cleaning rooms. Pool, area. Most of the staff all friendly & eager to help. The reception staff are OK,a bit hostile. Especially if u ask for anything. Driver service is brilliant with some highly skilled drivers. As for location. There is nothing about to walk to. You need a taxi for everything it's 25 minuites to nearest shops. So that was a let down. I enjoyed my time here but wouldn't return as the food is just dire. Myself & my family spent my ten days eating little bits & were starving alot of ths time as the food was just terrible everyday. There are better hotels in egypt which offer much better food. We even ate better tasting food when we visited one of the snorkelling islands. By no way is this five star hotel.

Ashton Ash

I was in this hotel last October. The service was amazing, praise to the waiters and food in the restaurant! The location of the hotel is good, but the beach is not of the best you will see in the region. The rooms are okay, I would give them 3 to 4 stars, but they are clean and spacious. The cleaning persons are hardworking and they deserve 5 stars for sure!

Rowais Rafaat

Very pleasant place. Professional stuff, very welcoming, always cheerful ,friendly and helpful. Very good Food variety and quality . Rooms clean . Many activities especially aqua park and Luna Park. A place i would like to visit again 💗🥰

Emily W

An amazing two weeks at this wonderful hotel. Everything was excellent - the room, food, staff. They welcomed us at 4am and were so kind and helpful, it was a great start after a long journey with young children. The hotel is just lovely, with so many facilities. Everything for kids was perfect and the food was delicious with plenty of choice. Even if you don’t have children, there’s plenty to enjoy. Could not recommend enough.

Jana Dorotikova

We just got back last week. The resort Is great, especially for families with children. Everything was always clean, enough sunbeds And umbrellas on the beach. The sea Is beautiful, ideal for snorkeling. Food was amazing, various choices every day. And mainly, the staff were all amazing, Smiling all the time so we Felt very welcomed. Even though they were working very hard they all were just so friendly! Thank you for a great Holiday And we absolutely recommend this hotel! 🌴🤿♥️

Danijela Stojanovic

Very nice hotel, old but well kept. The staff is wonderful and always smiling, and the rooms on the ground floor with a garden are a paradise for children. the highest praise for the pirates animation team, our twins enjoyed their time. Sea is wonderful, but quite cold in the second half of June. all in all a wonderful experience. Greetings from Serbia.

Michal Cerhák

We really enjoyed our holidays at the Sunshine Crete Beach Hotel. We have stayed in a semi-separate apartment out of the main building. It was clean and quiet. We asked for a sea-view room but we could barely see the sea as it was mostly hidden by other buildings which was not so big issue at the end as we did not spend much time in the room anyway. The catering was also great in the main restaurant and at the beach bar. The overall atmosphere was perfect, mostly thanks to the animation team. They took care of the children as well as of adults during the day and evening. There was always something to do and it was always fun. Amongst others stretching and aqua aerobics in the morning, water polo and some competition in the afternoon, and a mini-disco for kids with another competition or karaoke and a disco in the evening. Go, animators, go!

Judit Nemeth

This is not a 5 star hotel, really dated, rooms require urgent refurbishment. Staff was okay but definetly not 5 star hotel experience. Food was okay but again they are far far away from 5 star, drinks are limited and cheap alcohols. We mostly enjoyed the clean sea and it was beatiful but we would no come back to stay at this hotel again. They are not up to standard to be 5 star hotel maximum 3 star.

Xenia K

We spent there 9 nights and everything was great. Very friendly staff from the receptionists, to the cleaning ladies, kitchen managers, waitresses and spa ladies :) I have gluten intolerance and the kitchen manager was spoiling me with gluten free desserts every day! Also they were super accommodating towards our small baby with special food requests. The room was cleaned everyday, it was perfect. And the own beach was a highlight:) thank you 😊

Ben Hayes

We had a great week at Sol Marina Beach this summer. We loved our little apartment, sitting by the pool, playing in the splash pool, and the fabulous food. Manos and the restaurant team were amazing, especially with our daughter who is dairy-free. We enjoyed it so much we have booked to come again next summer! We can’t wait.

Nicolas Mazzaglia

We spent six nights at the hotel in a standard double room, which fell far short of what one would expect from a 4-star property. The room had an outdated, unattractive bathroom and an air-conditioning unit from the 1980s that failed to cool the space. After complaining and threatening to leave, we were upgraded to a bungalow. The bungalow was much nicer, with functional air-conditioning that made the 30-degree heat and high humidity bearable. The animation was the most disappointing aspect of our stay. It catered almost exclusively to French tourists, with activities conducted in French and even French flags prominently displayed, which felt excessive. Some of the animators were rude and poorly behaved; one even had the audacity to put out a cigarette at our table while we were eating. The kids’ club was another low point. The young staff members seemed inexperienced and ill-equipped to manage children properly. My daughter sustained multiple cuts on her neck from another misbehaving child, and the staff failed to inform us. They treated her injuries themselves and left it at that. We only learned about the incident when we picked her up. After we complained, the hotel manager issued an apology, but no further action was taken. The food was decent, with a variety of options at the buffet. However, the single restaurant serving the entire hotel led to overcrowding during peak times, which diminished the dining experience. The highlight of our stay was the hotel staff—particularly the waiters and cleaning crew. They were warm, friendly, and went out of their way to make our stay more enjoyable. Kudos to them for their excellent service.

Sara Bašin

I believe the staff makes the experience and in Marin Beach, staff is just perfect. Warm, kind, attent and always available. The food is far above my expectations - huge variety of vegetables, meat, side dishes. Rooms are absolute clean and offer modern comfort. I higly recommend the hotel!

Miguel Mata Rojas

My family and I were on vacation at this wonderful hotel just last week for 8 days and 9 nights, I have to say it was the best decision to choose this hotel, the facilities are very well designed for a family holiday, the kids were very happy and very enthusiastic to participate in every single kids activities. We stayed in a bungalow, The space is alright but is quite small, anyway, the terrace is wonderful and if you organise yourself well it is just alright. The animation team for kids is incredibly nice, the young girls and the boy were always too nice to my kids. The restaurant is a top food restaurant, with an amazing variety. The access to the beach is just 3 minutes walking out of the hotel, you just need to cross one outside street. But it is just alright. We are considering going back next year or even sooner if possible. I highly recommend this hotel.

Lee Anderson

A perfect choice four our family of four. This hotel was well run and beautifully presented. The staff were polite and courteous. They were friendly and helpful and never stop! The room was spacious and cleaned daily. The food had a good variety and was tasty. The Italian restaurant was a nice touch too. The entertainment (Gino and Miren) was great fun and was aimed at all ages. Examples included shuffleboard, water polo, bowling, football. The acts that were bought in for evening entertainment were excellent too. Beds were comfy and showers were powerful. I had a massage too- Martina has magic hands- I would definitely recommend. No complaints at all, would thoroughly recommend.

Robyn Mc

Had the best time here on my first holiday with my boyfriend, the all inclusive is very good value for money and we loved the food. Every night they had some sort of entertainment which we loved and the staff all seemed lovely and made it special for us. It’s a very good location only a short walk into the centre.

Jane L Hughes

Just returned from a weeks stay, third time in 3 years to Playa Park. The Reception staff Bob, Sebastian and the girls were amazing. Gino and co for the entertainment and Samba in the bar, couldn’t have asked for anything more. Met some lovely people and caught up friends we met the year before, cannot wait to return in the next year or so. Thank you all for an amazing stay 😊😊

Paolo Scura

Some people will surely have complaints as the food or the hotel wasn't quite 4 stars. But for the price we paid, I could not fault this hotel in any way, and had a very pleasant staying. Clean rooms, friendly staff, a nice variety of food at all hours, entertainment, spa, gym, location....and all the rest. It was overall worth the price paid.

Mrs J Partridge

Me and my family stayed here for 9 days . We loved it here . Very safe for children and the staff are amazing . They opened up the restaurant so we could have breakfast as we had an early flight. Rooms are very clean , the children’s entertainer is very funny and works hard to entertain the children. Loved the Reggie man night and the tribute to Motown singers. The food selection is really good as well . I would recommend this hotel to anyone and will definitely be returning. Thank you for such a lovely holiday .

Lynn Jordan

Had a lovely week here. The staff are all helpful and friendly, can't do enough for you. Food was plentiful, as was drink. Didn't go to the entertainment but it sounded lively. Trips are well worth the money. Submarine boat, VIP boat for snorkeling and White Island, and the afternoon/night to the museum, markets and restaurant were great, although the old market was not what we expected and disappointed us. No children with us so we didn't use the water park, but the pool and sea were fine. Take plenty of mosquito repellent, bracelets, plug ins, cream, spray and a watch didn't stop them.

winter & marnie

We stayed here for 7 nights and it’s completely exceeded our expectations! Amazing hotel , loads of food options for all inclusive , staff were so friendly and attentive, beautiful sandy beach , also the entertainment was brilliant especially the fire show and the white party . They even have a doctors surgery on site that accepts any insurance if needed. Thank you for an amazing holiday.

ahmed hisham

The hotel is magnificent all the amenities are amazing, the food is awesome, nice variety. The staff is friendly especially the animation team they radiate positive vibes wherever and whenever morning and in the evening they organize parties for the guests everyday in a new different club. An amazing experience will come back again Thank you all for the awesome week

Lina Lisav

“Unfortunately, the impressions of the Sea Beach Aqua Park hotel were extremely negative. The food leaves much to be desired: the dishes are monotonous, often stale, and the quality of service in the restaurant is unsatisfactory. The animation team is also not pleasing - the programs are boring, without any originality. I would like to draw special attention to the behavior of the management. Guests have the impression that the manager is not engaged in improving the service, but instead allows actions that cause mistrust. The organization of events, such as discos, seems opaque, and guests complain about fraud with tickets. The hotel rooms are in a deplorable state: the furniture is old, the plumbing does not work, the cleaning is poor. Overall, a stay at this hotel was a big disappointment, and I would not recommend it for visiting.” The management is mistrustful - guests complain about being cheated with tickets to discos, and the security in the hotel is non-existent: no one reacts to conflicts and suspicious situations. Illegal substances are offered

Christopher West

Just finished a 14 night stay at this absolutely fabulous resort. Absolutely cannot fault everything. Wide variety of food to choose from, always a huge selection of drinks, both alcoholic and non and bonus of slushies which went down a treat with the children. The aqua park and the staff are fabulous, slides for all ages. Rooms always cleaned to a fabulous standard. Night entertainment was absolutely fantastic and we all loved it with something for everyone. The childrens club was fab for the little ones to realx and have time out and it's available twice daily and children always came out happy. Couldn't fault any of the staff, from the cleaners to the waiters, management and especially the entertainment team and life guards and bar staff who offered fantastic service for us all for the full 2 weeks. Would highly recommend this place to anyone especially with children of all ages.

Ryan Tamayo

The ambiance here is always inviting and comfortable. The rooms were immaculate and very comfortable. And the staff at this hotel were incredibly welcoming and helpful throughout our stay. Especially to Mr. Rommel Rillera I commend him for his very good service he is so dedicated. And also the food was good and great value for money. I will definitely recommend this place to the people.

Valerie Azarova

Posting review right as staying at labrana blue bay Probably like a lot of people was very concerned to book by reading bad reviews, but honestly can’t name anything negative. It’s amazing for the kids!! The pools are clean and water park is amazing. Rooms are small but cleaned daily. Staff are friendly and kids discos, clubs are good. Right on the beach, yes it’s stones, but as soon as you go a bit deeper it’s sandy, so water shoes a must! Food is not bad, big options for breakfast, lunch and dinner. My picky kids found a lot to munch on. Nice to have early breakfast in the beach restaurant the views are amazing. So don’t be put off by negative reviews and have fun, you get what you pay for as it’s only 3+ stars but I would give a 4 definitely

Callum Richardson

A great stay in a great location that it is near to the airport for short transfer times, amazing food, rooms, service and great entertainment for the children. Before coming we were slightly worried about some of the reviews and after our holiday we can honestly say we didn't experience any of the issues people have previously mentioned. I would recommend this hotel for a holiday to friends and family. Be realistic with your expectations as this is a hotel for families and the majority of activities are designed for children which for us was absolutely perfect. The staff here are fantastic and friendly and the entertainers really made the holiday one to remember for the children. If I was pushed to offer some constructive criticism I would ask for more bar staff on some of the bars - there is 3 in the evenings to choose from and 2 of them only have one person operating them which occasionally leads to slightly bigger ques than other hotels we have been at. However it is still pretty impressive how little you have to wait when there must be at least 1500 guests here. If you have booked this hotel already and have worried when reading poor reviews like me and my partner did, then please do not change it - everyone is entitled to their opinions and ours is that this is the perfect family holiday with a fantastic water park that is managed diligently by qualified life guards. We are sad to be going home and would definitely book again. Thank you to all for a great holiday.

Steven Gascoigne

after reading numerous mixed reviews was a bit worried about the holiday we had booked however nothing to worry about weather was fantastic rooms with sea views perfect 👌 food as in all inclusive gets a bit relative but never went hungry pool extremely cold but lovely I'm this heat..... hotel was always clean entertainment team always made time for us all brilliant 👏 Zeno was a lovely young entertainer so there you go...

amelia lyn hontucan

We had nothing but the best experience at this resort. The staff were friendly, the food was amazing, and the place was clean and organized. They let us check in early and upgraded us to a nicer room. Also i want to commend MR. ROMMEL RILLERA for his very good service. I will definitely return to this place in the future.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Deeanne Stripe

Positives: The hotel staff are friendly and helpful. The pool is lovely and clean (but cold). Outside is better than the inside and the grounds were well kept. Negatives: We went for 5 days. The room wasn't cleaned, the bedding wasn't changed nor did we get clean towels until I complained - twice. There were also cockroaches in the room. The food was disgusting and lukewarm and flies kept landing on it all as it wasn't covered. For a 4* hotel I expected the food to be at least adequate but it truly wasn't. The entertainment wasn't the best but we were out of season. It is located on the beach but there is no access directly and its very rocky. The indoor pool is even colder than the outside which seemed odd. The all inclusive drinks don't include Latte, milkshake, hot chocolate etc and u have to pay separately for those. To keep it's 4* rating it needs completely refurbishing inside and new chefs/food choices.

Natacha Attardo

I have been to many 5* star resorts over the past couple of years, and this is definitely not a 5* hotel. The room itself is quite lovely, although the hotel itself seems to not be maintained sufficiently which makes it look rather tired. The WiFi is pretty much non-existent at times and at certain parts of the hotel. The food is very repetitive and seems to be the same frozen foods day-in and day-out. I was even sick on one of the nights from it. Although, overall, we did have a nice stay but unfortunately we wouldn't revisit this resort.

II Giedre II

Had a great time, but not a 5 star hotel even in Turkish standard 😄 really liked the town, meals were nice, there's extra sunbeds that you can take if there's not enough free ones. Every 2-3 days there's an interesting show after kids disco ✨

Sezgin Balaban

This is my first time at this hotel in Akbük, Didim. The hotel is nice, and the food is great, but what really made my holiday special was the staff. I especially want to commend the lady at reception who helped me swap my room without any issues. I went to the beach every day, and the facilities at the beach are excellent. The pool bar and restaurant offer delicious food as well. What truly sets this hotel apart is the exceptional customer service. The staff are well-trained, particularly Adem, İbrahim, and Özcan from security. They were so friendly, professional, and genuinely cared about helping customers. Their warm smiles and welcoming attitude made a real difference. The shuttle driver also provided excellent service, with shuttles running every 20 minutes between the beach and the hotel. He was always welcoming and delivered exceptional customer service. Overall, the staff’s warmth and professionalism made this experience unforgettable for me. I would definitely recommend this hotel to everyone. The price is reasonable and suits all budgets.

Tatiana Pedro

I felt obliged to write a review. I think people with bad experiences take their time and people with good experiences don't bother to rate. I spent a week from October 9th to 16th with my partner and seeing these before reviews, I completely panicked. I was scared, afraid of where to sleep, what to eat and sad about my vacation.  I'll never believe the reviews again. I warn you in advance, according to European standards, it's not a 5-star hotel. But hotels are rated on the quantity of services provided, not their ""quality"". I paid a price of 600€ per person with flights+transfers+7 nights. (Di vakantie discounter website) And it was spectacular. Although the food was different and I was afraid of it, it was a cultural thing, I had lots of fresh food and plenty of variety. Fruit, desserts, stewed meat... delicious baklavas!!! The hotel welcomed us at 3am and gave us two sandwiches straight away.  They spoke very little English, but enough for us to understand each other. The room was spacious and there were no fancy sheets or fancy things like people expect. I had the basics and a comfortable bed. The sound starts around 9am/10am but my room was further away from the pool, so it didn't bother me at all if i wanted to sleep until late. Activities every night, the pool was spectacular, the spa too and the bus that takes you to the beach, also with another part of the hotel with food and pools, also spectacular. Always and active days, including a lot of families and children's. If you want to relax and enjoy, feel free. Are you expecting a quiet and peaceful hotel? Forget it. This hotel is full of activities and fun! I loved it and intend to return. For the nasty comments about the food, I've attached all the photos I took. I saw lots of staff working shifts of 12 hours. Let's be humble and understand that it's not always possible to exceed our expectations. Be human and respect them. Many of them were exhausted, but they were still there doing their best to make sure we had a good vacation. I'd like to mention that I had the opportunity to go to Kos (Greece) and Pamukkale thanks to the excursion company that was there. It was an incredible experience! I recommend it! Thank you Ramada Akbuk staff!!! See you next year!

raimonda slaiciunaite

We stayed 6 days at this hotel. Everything was perfect, a lot of food. Everybody can find what they want. Every evening, at 22pm is night show, every evening is diferent show. I liked it very much. Rooms are clean. The local tukish beer "efes" is very good :). We liked ir very much. If you want go by the sea , there is a bus, and the driver is very nice :)

Jonathan G

My stay at the hotel was absolutely wonderful. The rooms are spacious, clean, and equipped with all the necessary amenities for a comfortable and relaxing stay. The food is spectacular, with a great variety of delicious options to suit all tastes. The location is perfect, with easy access to the beach and the main attractions in the area. However, what truly stands out is the service: the staff is friendly, attentive, and always ready to help. A special mention goes to the animation team, who made our experience even more memorable with their fun activities and contagious energy. They truly made each day extra special!

Ciro Vassallo

Me and my girlfriend are having an amazing time here !! Food is good! Service excellent! Animation group all kind and everyone is very caring and friendly!! Great! The beach also is good as you can just swim from the beach ,there is a side without coral barriers which you can easy go for snorkeling and there is a lot to see down there! The only think i can’t say I loved is the room cleaning , is not bad but doesn’t satisfy my expectations to be honest . Overall great place to be and thank you to all the people that makes it happen!

Sameh Said

Barceló Tiran Sharm El Sheikh is one of the best hotels in the city, offering excellent service in all aspects. The food at the main restaurant is delicious and flavorful, with a variety of dishes that cater to all tastes. The drinks at the hotel are also diverse and tasty, adding to the overall enjoyment of the stay. The staff is friendly and polite, creating a welcoming and comfortable atmosphere. Overall, Barceló Tiran is a fantastic choice for a stay in Sharm El Sheikh, thanks to its outstanding service and high quality.

nadia krajewska

i’m staying at this amazing hotel with my family of 10 for 12 days and I can't recommend it enough! The service is exceptional, with friendly staff who went above and beyond to ensure a comfortable stay. The location was perfect, offering stunning views and easy access to local attractions. The rooms were spacious, beautifully decorated, and equipped with all the amenities needed for a relaxing getaway. Overall, this hotel provided an unforgettable experience, and I can't wait to return as it already has been my second time coming to this hotel!! 🩷🩷🩷🩷

Craig Stuart

I spent 10 days here, I had booked a sea view room and the room view didn't disappoint. Animation was OK, seemed to be things seemed to be done at the same time rather than spaced out, meaning you only got to do 1 or 2 things a day. Only did the evening entertainment once so I won't be able to say how good that was Room was nice a spacious, 2 single beds rather than a big bed, comfy enough. Shower - there was very little hot water pressure so often had a cold shower. Room was cleaned every day and missed 1 day but the cleaner said this was because the safety box was open and to be safe, fair enough. Food was OK, although often had stations with people not doing anything which could be put to better use, saying that though, I am a picky eater and only struggled 1 evening. Location is ok, although it's a walk to anything, right on the beach. Pools are large and warm, never struggled to get a sunbed although most were "reserved" from early in the morning Staff are all nice and friendly Unusual i found the tours booked through the hotel very reasonable I wouldn't return but don't be put off, it's a nice hotel.

Danny Owen

Mid-way through a stay. The hotel is clean and well staffed. The food is varied and tasty. Love that we are able to have a bottle of wine with our meal. Whilst an Arabic and French speaking country, the staff make great effort to accommodate and generally speak better English than I can Arabic. The entertainment is fantastic - there are events round the pool every day. Plenty of chairs available during November. The entertainment staff all work incredibly hard and with great enthusiasm. Location is excellent for access to the beach and the hotel has its own private area to the right as you walk past the lifeguard hut. If you’ve never been to Maroc, this hotel and staff could be just the introduction you need.

Lee Taylor

Great hotel, the rooms could be updated but brilliant location. The hotel is literally across the road from Agadir beach which is beautiful. It's also close to the town and 10 minutes taxi journey from the marina. All the staff were friendly and the maid who did the room every day was lovely. The food was also very good and lots of variety,big thumbs up from me 😁👍

Adam Lightfoot

The staff service overall is not to be desired. They generally do not want to help guests. The reception staff are rude and help is limited. The meal times are diabolical. Many guests are packed into a small area and takes ages limited. Table services are minimum, requiring much nagging for basics such as cutlery, glasses etc. Food is poor with minimal choice or variations, despite them having "themed" nights. Fresh cooked items are limited and stopped long before service finishes. Generally dirty floors and surfaces. There's only one bar available, except the pool bar through the day. Limited seating area. No outside views other than the complex or courtyard. Balcony is a very small, with only space for two chairs. Nowhere to hang your wet clothes. No room facilities such as kettle or tea making. Housekeeping turns off the electric everyday, meaning anything in the fridge goes off. The beeches far away with the actual beach location for the hotel being much further than expected, at least 15minute walk. No beach bar. Generally noisy atmosphere with loud music constantly, even whilst eating, I.e. difficult to have a conversation. No quiet areas. Would not come back again, very disappointed.

Ella Salsbury

Had a lovely the time here. The staff were friendly and entertaining staff too. Lovely food and a variety of drinks. Even csn have a bottle of wine with meals which is nice. Rooms are lovely big shower. It has 3 pools. 1 where all the entertaining happens and if you walk to by the spa there is a kids pool with slides and another pool with a bar. It's more quite this side. Beach is not far and hotel has its own bit with deck chairs. Highly recommend this hotel for all.

Laura Mallett

I've just come back from 5 days here, 3 adults and 2 teenagers. We had the best time. The location is great, 5 mins walk from the beach and bars. The resort is beautiful, very floral and scenic. The staff were amazing, Khalid makes you feel very at home and welcome. It is mostly French speaking, but most staff speak English, especially the entertainment members who were also very welcoming and friendly. There is plenty to do, or lots of space to just relax. Food was great, lots of choice. Rooms were very clean, beds comfortable. I'd definitely return here.

Matt Lingard

Room with shared private pool was amazing but bed was hard. All staff were really friendly. Food was great. Entertainment was OK but not wow. 5 min walk to the beach through the grounds of another hotel or they can take you down to the beach in golf cart. Reserved section of beach for Sandy Villas Hotel only. Beach Side pool was a nice touch, again for Sandy Villas customers only.

Kevin McCormick

This place is amazing and the most relaxed holiday we have ever had, staff could t do more for you & the rooms !! Amazing with great air con , only gripe I would say is the drink choice for the all inclusive, no dark rum or bailleys, only two drinks I like sadly , I prob would have wasted more drinks trying than I would have drinking my choice 🫣 we aren’t big drinkers but with it being so amazing every other area it just lets the 100% slip for me , would I go back? !! Absolutely , it’s amazing and can’t wait to go back in the future 👍

Philip Lane

Excellent service from start to finish from all the staff. Food always good quality with plenty of choice. Tried the Greek restaurant by the beach which was also good and a great place to see the sunset. The Italian restaurant was not as good but made a change. Our swim up room in block 300 didn't get any sunshine which maybe a bonus in August but a shame in Oct. The only other minor faults were towels are bit thin for 5 star and the TV had a habit of switching on a screensaver picture in the middle of the night! cured by un-plugging it. Otherwise all clean and tidy and a perfect place to relax.

Dana Mokrá

Beautiful and relaxing vacation! Nice and calm environment, always kind and professional personal, delicious food with lots of options, excellent desserts, evening programmes are great, evening with program “Jazz The Two Of Us” was breathtaking. The sea is beautiful, deck chair always available at sea, at swimming pool as well. Pool by the sea is awesome, again nice staff, excellent Prosecco. Everything just perfect, I recommend.

an roe

Great hotel, amazing service, clean rooms, the beach is just as you imagine a beach. Everything you need is either availabe directly in the hotel, the sister hotel or in the nearby village. You don't have to go anywhere if you don't want to. Unless you walk to the beach through the Labranda area you do not hear or see anything from the familiy hotel nearby. The evening entertainment is elegant and of good quality, during the day there are no events or activities, so the pool / pool bar is always a quiet area to relax at. The food offered at the buffet is exceptionally good and not the typical all inclusive style buffet, you get a wide variety of dishes, salads and desserts for lunch and dinner. Why not a five star rating? The hotel definitively needs some renovations in several spots in order to be really perfect - you see that obviously the previous management saved money where possible. The fountain next to the pool is surrounded by a broken grid, the covers of the water connection under the sink in our toilet were loose, the water in the shower was barely warm around dinner time - when probably everyone took a shower, the sunshades at the beach are quite rusty, the connection in the corner of the glass handrail outside of our room was falling apart... just small details maybe, but when you see them you cannot ignore them. Nevertheless we would come back any time, hoping that the new management will invest the money in order to fix those really small issues. The staff deserves to work in a technically sound hotel.

Jon James

Great hotel that's why we keep coming back. Rooms clean, tidy and comfortable. Great animation team, large pool area and the all inclusive is excellent value. Be prepared to use free shuttle bus for beach and taxis to main night life areas.

Z C S

Mum and I went on holiday here 11-18 October 2024 3 star hotel. Staff polite friendly and helpful Rooms needed air conditioning not just a unit which was very noisy only pool view get the units. Or you can pay 5 euro a day for it. Pool bar was great serves food and you can have any drinks after 11pm you pay shuts at 12am. Entertainment was wonderful in evening and in day also entertainment was great for all. Buffet food in dinning room A lot to chose from sometime it is cold but what do expect when it's a heated unit. Chefs keep checking to replace food quickly Tables get cleaned also quickly

Ste Wilson

My partner and I have just returned from a delightful week-long holiday. The hotel was exceptionally clean, and while the rooms were basic, they met our expectations for the price. The pool area was well-maintained and tidy, with the only minor issue being the inconsiderate behavior of some guests who monopolized sunbeds for extended periods and not using them. We would appreciate it if measures could and should be taken to address this issue in the future. The bar staff was exceptionally friendly and accommodating, and the food hall offered a wide variety of fresh food options, catering even to individuals with particular dietary preferences. This was my second visit to the hotel, and I would highly recommend it and consider returning for a third time in the future.

Jayson Carroll

We are currently on our 5th night. From the very start at check in (we were 3 hours early and they still checked us straight into our room) the holiday has been amazing. Nearly every single drink at the bar is included in the all inclusive, the food selection and quality is amazing for an all inclusive. Our room while it only has a ceiling fan was cool enough to sleep in if you keep the patio doors open and curtains closed 24/7 this is with 29c days. Information given at reception on bus times, prices and what buses to catch and where to change for a trip to the aquarium was so helpful. Lovely pool and getting a deck chair isn't difficult at the end of Sept/beginning of Oct. Most staff speak great English. We will definitely be back!

Michael Parr

The hotel is inland, but a free shuttle is provided for the beach. Staff are friendly and hardworking. I do, however, have two complaints. Jet2 advertise the hotel as a family destination yet there is no gate on the children's pool area which would add a level of added security. We are travelling with 2 toddlers, yet we have been allocated rooms over the smoking area and the pool bar where nightly very loud entertainment does not finish until 11pm. It can be heard even with the balcony doors closed, which also makes sleep difficult as the air-conditioning unit is portable and needs to be vented through the open door! There is a ceiling fan, but this just circulates hot air. We have twice requested quieter family rooms only to be told the hotel is full and there are none available. This is despite an email request before we arrived, and there have been two changeover days during our stay so far. The hotel does not appear to be full, but maybe there are a lot of rooms with single occupancy. I therefore could not recommend this hotel as a destination for families with young children.