Hurghada

Neil Millington

The most wonderful holiday we have had in a while. Four of us travelled including my two young sons aged 7 and 11.....we and particularly the boys were looked after like royalty. The hotel is not huge, just over 200 rooms and is 4*. The rooms could probably do with a refurb but they were fine for our purpose.. afterall we were in the room only to wash and sleep! The staffing of the hotel is one of the many strong points; all of them were wonderful. My 11 year old had his birthday whilst we were there and loved the experience. Food was great, always something to eat and never left the restaurant feeling hungry. The entertainment staff were also top notch and went out of their way to keep guests entertained. I can really say nothing bad at all about the hotel....so much so that were planning to go back next month!

Fatma Magdy

The hotel is so amazing the food was so delicious and there was a lot of variety. The rooms were so clean and cozy. The animation team was so good, funny and friendly. I enjoyed my time there and i will come back one day.

MinaSSparrow

I had a great experience during my stay at the Three Corner Equionix Hotel. From the moment I arrived, I was impressed by the warm and welcoming atmosphere. The highlight of my stay was undoubtedly the delicious food offered at the hotel's restaurant. Each meal was a culinary delight, with a wide variety of options to satisfy every palate. The animation team added an extra spark to my stay. Their energy and enthusiasm were contagious, making every day filled with fun. Vanessa, mohamed and many others stood out with their engaging activities Furthermore, the hotel being close to the beach was a major plus. Whether it was lounging under the sun or taking a refreshing swim, the beach at the hotel was simply superb. Overall, my experience at there was nothing short of exceptional. The delectable food, the entertaining animation team, and the stunning beach all contributed to an unforgettable stay.

Kamila Radváková

We had a really nice experience:) the weather at this time of the year was perfect (not too hot), the hotel was clean, the food was yummy, the staf was super friendly and last but not least, the sea was amazing! The coral reefs by this hotel are perfect for snorkeling, there are plenty of fish, turtles, and even dugongs (you can see them here almost every day!!!) We recommend this hotel 100%! :))

Michal Schlor

The hotels was perfect for us, a young pair. The beach is great for snorcheling, you can see a wide variety of fish, corals and even sea turtles. Food and drinks are great and I think everyone can choose what they like. The animators offered a lot of entertainment like volleyball, dance nights or kids disco. Would love to come back sometime.

Klára Solařová

We have visited this hotel as a family with kids as a parent I love that the area is small and kinda closed. We wanna say big thanks to all workers from housekeeping to the management. Also the animation team there is so friendly and nice. Our last days we could also meet some new animator, he was very good with kids and good DJ. We are going comeback definitely when we can. Thank you all for making our holidays amazing

colin kok

Our stay at Jaz del El Madina was perfect. All the personnel was so kind and helpful. The room and other accommodations where very clean. The food, from morning to evening was very nice. The entertainment team, try to make your day an active one!!! Very nice. But if you want to chill..,you can just chill. We did a lot of stretching and aqua gym. Pool and beach 5 stars. Thank you Del el Madina staff!!

Gharabawy Liltom

It was excelent holidays. We have spend there 10 days with friends. All workers do their job well. Rooms are quite nice, food is excelent. Animation team and DJ make the great atmosphere. Thank you

Stana Baresova

This hotel is very nice, the service is perfect, everybody is super friendly and carring. I love its atmosphere. My son and I enjoy every minute spend here.

32 Марина Колінько

For the first time in this hotel, I really liked the service, the territory is chic for walking and there is something to do during the day. Animation is always there, prompts and helps, fun - different games for every taste. The food is super, the dishes and the choice is impressive, very tasty. The sea is clean, I have several reefs, snorkeling. There are no complaints about the cleaning in the room, the staff is very polite, they will always tell you what you need. Overall, we were satisfied and will definitely be back!

Aletia Reilingh

After a complete disaster at another hotel ( gravity hotel DONT go there) Jaz Makadina Found us a last Minute Place at very short notice at their hotel and saved our vacation! service was top- friendly and professional employees. the complete hotel was very clean. The rooms were a bit dark but spacious and quite frankly we didn’t spend so much time there as the resort was so beautiful with many comfortable options. Food was delicious. A unique and tasteful variety every day and through out the day. Cocktails are creative, tasty and plentiful. The hotel is very well managed to a high standard.

Mae Smith

I think the experience at the hotel is wonderful, excellent location, security, the food is varied and good. but without a doubt the best thing is the animation team, they are the best. variety in services, activities and parties. excellent music from the best Dj Ahmed 5star 🫶pluss. They are the best guys. we love you

Slavin Yanakiev

Excellent hotel. We are here second time and would come again. The house riff is great and staff is very friendly. The animation team is active and makes food mood. Food and drinks are delicious.

inkyou you

They were really kind and we felt welcome everywhere. The foods were not the best, but they were good enough considering they were included in all-inclusive fee. They have a private beach and sufficient parasols and sunbed around the pool and in front of the beach.

jylia tsakleva

Great atmosphere. No wishes are open and we are always happy here. Great beach and pool area and very friendly service and animation. Everything is clean and the food is great.

sara tallon

I had a fabulous holiday thanks to the staff at the Royal Lagoons Resort. The food was tasty and there was plenty of choice. The gardens were beautiful and the pool was clean and inviting. The room attendant Ahmed was exceptional. At reception Stefen in particular was very polite, courteous and friendly. All the waiting staff were very attentive and jovial too. The entertainment staff were brilliant making everyone laugh and amused.

Lee

Let's start with the food. It's terrible, and it's just free for all. People are going nuts like they don't know how to be around other humans. Then there are the rooms dirty and out of date. The pictures are from a time when it was owned by someone else, full of mosquitoes and windows that don't close properly. Balcony doors that have holes in top and bottom. Update they moved me to a new room its not bad. At least the doors close now (they don't lock) The pool outside my room is empty so they can do something with it, I don't understand why they would put people by the empty pool when the hotel isn't full there is empty rooms by the other pools, update looks like they are filling the pool up now after a week of being here. The staff in the shops try to get as much of your money as they possibly can, I don't think they realise the Internet can tell you what day trips should cost, I don't mind a couple of €s/£s but double the price is a joke. They don't give you a map or tell you where anything is, so get ready to walk around aimlessly trying to find stuff you didn't know was there, The beach is not well looked after, I came to Egypt a lot at least once a year, and this is the worst hotel I have been in in any country. And I'm stuck here for 12 more days, so I need to figure out McDonald's delivery service. Update 7 days to go. I don't eat here now because it's honestly just a nightmare burnt eggs, and people use hands to rummage through the bread. I don't do lunch or dinner. I did try, but it's like the Hunger Games trying to get something to eat. Roll on the flight home to put an end to this. And we have looked at flights unfortunately it's cheaper to stay and go out for every meal then get out of here. One last thing the animation team hasn't spoken to us once the full trip so we don't know what's happening from night to night, apart from the shout (show is starting) 2 min before. Jasmine is awesome. She works on customer service next to reception she is the only reason I went from a 1 star to a 3 star.

Sheza P

The Royal Lagoon Hotel is not a 5 star Hotel. More of a 3.5/4 star. The guests are mainly Eastern European. Overpriced online. The food is substandard so if you are fussy about your food and drink then do not book all inclusive. We had to start eating out towards the end of our vacation because the food was making us ill. The food is included but you have to pay for other things like natural juices, beer etc. the local beer is included but not very nice. There lots of restaurants and bars behind the hotel with much better food and drink and drink at more reasonable prices! Like the City Pub. There are three restaurants but food is not very good - just basic. Like I said better food outside the hotel. The Hotel has three pools which are clean and one has waterslides. The Hotel is not on the beach but the provide a shuttle bus everyday - every 30 mins or so to and from the hotel. The beach is not the best though. The staff in general are nice but there are a few that were rude. Including a couple of the reception and bar staff. The entertainment is just ok. The Spa is run by another company and is new - just opened in October. The Spa staff come round during the day and conduct hard selling of the Spa Service which can be quite annoying. They also have a new small gym but adequate. The Rooms are in need of refurbishment and are cleaned every day. Our room was very shabby and always in need of repair! The hotel is nice to look at but has a lot of work to do to get to 5 star!!

Samantha Rossi

The food needs to be worked on a lot and rooms need a little update but overall a decent hotel. The staff went out of their way to make sure we were all happy, without them, it would have been a very boring holiday. The only downside was the internet was extremely rubbish and could only be accessed in the hotel lobby.

Omar Amhed

I will mention the negatives, Rooms are spacious however could do with some modernisation. More options for food and drinks would be good by the pool side. However for the value you cant really complain. However the service and effort the staff make to maintain the resort and security makes up for everything else. The staff really work hard to give the visitors a good experience. George resort manager who just started the a few days after we went and immediately made a huge difference in the standards, having spoken to him personally i strongly believe the resort is in the best hands and will be even better in time. I would like to visit again as i really enjoyed my stay would go again to see the progress and meet the the members of the staff again. Overall i think this was our best holiday so far and woudl recommend if for couples and expecally for families with children and good value.

Feroz Khan

So much potential if the restaurants were better. We had the all inclusive package but only aye there for the first couple of days and then refused to eat from there. Shame really as the rooms are good & the pools etc are lovely, just let down by the food served. Staff are very helpful and I found the rooms to be clean & nice.

Abdelrahim Hassan

We had a good experience here, but not a great one. The food is delicious, but food hygiene is not the best. The aqua park is great. Many pools are available, but one is designated for foreigners. Most rooms see the pools, and the beach is nearby. The room service is not the best. More cleanliness is essential.

Anastasija Aleksovska

Every possible thing here is AWFUL and DISGUSTING, worst hotel ever! The food is tasteless and it smells very bad. The hygiene in the kitchen is at the lowest level. We’ve been eating only bread for 7 days and there wasn’t even one meal that we liked, we were starving and lost weight. The staff is very rude and so unprofessional, and they are trying to scam you in every possible way they can. Please dont go to this hotel even for free

Chamara Tomlinson

Not the best hotel I’ve stayed in. Super far from shopping or food areas but Ubers are relatively cheap. The food was absolutely terrible, ate only to survive! The hotel has potential but is in desperate need of an upgrade, especially the restaurant and bathrooms in the room. I do want to add though that the Animation team were the ones that made this hotel amazing. They absolutely made our holiday and I would recommend them to be moved to the first pool! Big thank you to Noor, Ali and Laziz

Shanay Dupuis

Honestly the worst holiday I’ve had mainly due to the resort. I travelled with my 3 teenage children and my 2 year old baby, We landed in the evening and they welcomed us with awful food and no WiFi in the hotel. The food on the resort is really bad, the restaurants are not all inclusive and the food was inconsistent every time. I won’t advise coming here with young children as the breakfast finished at 10am and lunch was 1pm so if your child wakes up late due to time difference etc they’ll starve until 1pm. And also the main area for the food was up 2 flights of stairs with no lift. The staff on the resort pester you every minute of the day to buy spa packages, excursions etc. Best part was the water park. The building itself is very old, the cleaning was very poor, most staff members want a tip for just smiling at you…… please don’t come here! I wish I was warned.

Keith Mansford

Our first time all inclusive, as it was part of a package. Huge hotel, lovely grounds, well maintained with several swimming pools. A lot of activities especially for the children, but there are some peaceful areas if required, apartment also quiet. Accommodation was excellent as were the staff. We managed to speak to 2 of the senior managers who were very approachable, helpful and open to our views and opinions. The 5 a la carte restaurants were of a high standard which we could definitely recommend, as was the Mexican restaurant, which only caters for lunch. These were all more preferable to us than the more general restaurants.

omar eltawansy

I stayed at Long Beach resort for three nights with my family and we had a mixed experience. The resort is very large and beautiful, but it also has some drawbacks. The main one is the club cars that transport guests from one place to another. We had to wait a long time for them to go to the restaurant or the beach, which was inconvenient and frustrating, especially if you have children or elderly with you. I wish they had more club cars or a better system to manage them. Another issue was the check-in process. We arrived at 3 pm, but our rooms were not ready until 5 pm. The staff apologized and offered us a late check-out, which was nice, but it did not make up for the wasted time. On the positive side, the rooms were spacious and clean. They gave me an extra bed for my toddler, which was very helpful. The beds were comfortable and the bathroom was well-equipped. The balcony had a nice view of the pool. The food was good, but not great. They had a variety of dishes, but they were mostly the same every day. I would have liked to see more local and international cuisines. The quality and taste were decent, but not exceptional. The beach was very good and sandy, which is rare in Hurghada. It was perfect for kids to play and swim. The water was clear and calm. There were plenty of sunbeds and umbrellas. The beach bar served drinks and snacks. Overall, we enjoyed our stay at Long Beach resort, but we also faced some problems that affected our satisfaction.

Pavle Varsakovic

Watch carefully what price you will pay and invest time to find something better for same money, read reviews and believe them. I was absolutely disappointed when we got there after 5 hours of travel with 2 years old. We got in rooms at 2am, even though I gave a tip of 20$ to check in boy, we got room that was pure disappointment. Everything in room is old, over used, windows are barely working, it just makes no connection to photos we were seeing before. Resort is huge, you will spend a lot of time walking to restaurants, pools, and walk to the beach is a good 10min. Everything of amenities is just to be said that there is, like mini golf, sports etc if you want anything good, you need to pay. Beach is just very bad, too shallow, there is no positive thing to say. Food is maybe 6/10, but I got stomachache 2 times so my personal is 3/10. Staff is fine but they expect tips all the time. General opinion is 3/10, will not come back and will convince anyone to go somewhere else.

Shelley Richards

We had the most fantastic stay at this hotel. The Bedouin tent is the most beautiful place to go to and chill, Aqua lounge, sky bar sheisha corner you’ll find the most fantastic host Ahmed who made us feel so welcome. We will be back!!!! Thank you for the best time x

Mihaela Diana Ilie

First I got to say that I absolutely loved my time at Long Beach Hurghada and my only regret was that I had only one week there. The staff was very friendly all over the resort and everyone was willing to help. From the reception when I walked in and all the way to my last minute there I felt respected and looked after. The food was great and plenty of choices available. The staff at the bars were amazing and I have to mention Michael and Reda, great people and I’m glad I met them. The room was clean and had the best view directly to the beach. If we had any requests the staff were doing everything they could to make us happy including serving us outside the working hours. On the last day when we had to return home, we had an issue with the transfer company but the staff from the resort sorted everything for us, we had no worry at all, we were offered drinks instead while waiting and they spoke with the company. I was amazed and I can’t wait to return back in Hurghada and for sure I will choose Long Beach Resort again, no doubt.

Halz Patel

Amazing experience kids loved it the entertainment team were so much fun! The food and different themed days were really good. Staff are nice and help you in every way they can. The rooms were made to be spotless and cleaned everyday..minibar was refilled with water bottles. Different choices of pools were available with different slides. Halloween experience at the hotel was amazing 👏 Would recommend to others and would come again. We experienced this hotel with 3 children aged 1, 4 & 6 and the staff are very friendly. Our view was pool side and was great👍 Lots of food choice ranging from chicken to veg and pasta or pizza 🍕

Ma Lakh

Stayed here for a week with 2 kids under 4. Took over an hour to check in to start with then they took us to a room a few mins from the main building on the 5th floor with no lift. We had a pushchair and 2 young kids with us. Eventually moved us to a triple bed room in the main building the next day. The man at reception(Ahmed) reassured us it would be a double room a dozen times but when we got into the room it was 3 single beds but we don’t bother going back to him as his attitude stank. The kids pools are lovely. Well looked after and the pool staff are amazing too. On 1 morning they were still cleaning at 10am but I think that was just a one time thing. The food in the restaurant is okay. Plenty of food to choose from. Breakfast display is huge and at lunch there’s fresh pizzas. There’s a pasta station during lunch and dinner. The cakes are also really tasty. They have some lovely staff members but a few were quite rude and unwelcoming. The girls in the animation team are really unwelcoming and seem quite grumpy all the time. Whenever we saw them they looked down and depressed. Never said hi to the kids or tried to engage them in anything, even if they came over to the pool to inform us about an activity they would talk to the adult and quickly leave. Never have I seen them smiling even when they were perfuming for the kids at night. They’re definitely not the sort of people I would employ to work with kids. The DJ at the kids shows was engaging and fun. The rooms were okay. The first room we were in the water was extremely hot and the second room it would go between hot and cold. There’s a lot of British and German tourists at the hotel so you could quite easily make friends. Overall it was a good holiday but not sure if we would return.

Vendija Turiņa

The hotel is okay nothing too special, the teritory is not big and all of it is just filled with slides, it’s not aesthetic and it’s hard to find where to take pictures but i guess it’s not that important for most people. Everything is pretty old and used but it didn’t bother us that much. There is a lot to do for the kids and they were never bored hence the slides and playground. The pools are cold except one of them but the only warm one closes for lunch break which was weird. The staff is nice and helpful and had great interactions with them, well almost all of them, some of them are pretty rude but we didn’t let that bother us. The animation team is not that enganged unlike other hotels, they don’t really come to talk, invite to come to the activities or invite to go to clubs like other hotels do. They don’t clean their rooms that great, in the bathroom they have mold which you can clean off they just don’t do it and floors are almost always dirty even when you leave a tip for them but other than that the hotel is pretty clean. The food is great, it’s tasty and they change the menu a lot so we were delighted by that, the cocktails are okay, not the best but not the worst. We wouldn’t come back to this hotel since we have discovered a lot more better places and even tho this was not our best stay in Egypt we still enjoyed our time and the hotel is pretty okay.

nina russell

We arrived late at 23.00 and the staff were amazing.They told us to go and eat before the restaurant closed. The food was delicious with so many varieties and not an upset tummy any time despite all reviews saying about not eating this or that. We stuck to bottled water but had ice in all of our drinks. We ate salad fish,dairy no problem,all fresh daily and the staff cant help enough. The rooms were clean, fridges stocked and all our needs met. I am amazed at how many activities were put on through the day and night. It was fantastic I can't ask for a better holiday, we also went on some tours booked at reception and used the spa's brilliant relaxing atmosphere and attention to detail. Overall a great holiday and I would definitely come back there were 8 of us 4 adults, 3 teenagers and an 18month. No one was bored

karl willis

The hotel was kept spotless. The room was always clean. The food was ok if you like beef or chicken, which was served daily in different forms. The best meal was at the Mongolian Restaurant, where you chose your meat and vegetables, and they cooked it on a big griddle. The bar staff were always smiling and helpful even though they had no coffee liquor, so no Black Russians for me. So l had to suffer Blue Lagoons instead. One final note watch the concierge as they tell you how much tip they should get for walking you to your room.

Sandra Shawe

Great hotel and staff. The animation is amazing, the hotel seems quiet quiet at the moment but they still create great atmosphere and offer lots of activity, the colour party in particular was our favourite. Skye from the animation was wonderful, we had a slight issue with our room and she got it fixed for us the same night and she always kept us informed and smiling. The food is tasty and the Chinese especially was fantastic. The rooms are large and comfortable and although ours was a little outdated you can see the rooms are being renovated and a lovely couple we met showed us some photos of their new room which looks lush. We will definitely be back and would recommend to anyone.

Anna Mutch

Fantastic hotel, great food choice every mealtime, fantastic cocktails and I liked the local beer. The staff are lovely, especially if you smile and greet them. The gardens are beautiful and tended everyday. The beach and pier are fantastic, we saw loads of fish from the pier. The decor in the rooms is a little dated, but everything worked fine. We were given plenty of bottles of water everyday. The WiFi is not very good, but we just bought a pay as you go SIM card with 40GB data from our assigned rep and used it as a hot spot. It even worked when we went out to sea on a cruise. I would highly recommend this hotel.

ewelina wiecek

Very nice hotel. Flavourful food, entertainment is good and on every night. Many pools, private beach, camels and horses which you can ride on the beach and a lovely pier where you can snorkel. Loads of attractions available nearby. Overall, we had a good experience at this hotel, no problems.

Kasia

We had a wonderful time at the Jasmine Palace beach and spa hotel. The staff were very friendly and helpful and can’t fault them. The evening entertainment was great. The food was very varied and very well presented. Rooms were very clean and well kept with fridge and safe available. Would certainly recommend this hotel. Kasia and Garry

Vicki Rogerson

This hotel is lovely and very well kept. Most staff are extremely friendly, kind and helpful. There are always staff busy cleaning and improving the hotel. Animation team are friendly and always busy helping people enjoy their holiday. Food is good, for anyone that complains, I think that is more about them than what is available. Overall is recommend.

Laila Atiq

The resort is big and beautiful. Good for children as there are many slides swimming pools everywhere. Good is the same every day with delicious cakes and fruits for dessert. Some workers are kind and some managers are just big headers. All inclusive 🙌 best when you have children. Am happy to say it was nice but I was disappointed that the rooms all the rooms are 2 single beds. 😊

Omen Nagy

I recommend the hotel in terms of value for money, they have beautiful rooms, the whole area of ​​the hotel is beautiful. There is everything you need. Looks worthy of 5 stars. However, the problem is with the food, yes the food is not the best. Varied, but not delicious. The food is not of good quality. There was such a lunch that I didn't want anything from the table. The dinners are good, everything is there, I recommend The Grill restaurant. The Italian restaurant is terrible, nothing to do with the original Italian food. The main attraction is the sea, we haven't seen such a rich wildlife anywhere else. Overall, we returned home with mixed feelings 7/10. The rooms is not the cleanest room. There are huge positives, but the food is not good.

Hugo

We enjoyed a pleasant stay at the Titanic Beach Spa & Resort. We stayed in the rooms that were not renovated, but they were very clean and comfortable. Cleaning is done every day and was always very well done. It has a buffet restaurant for all meals where there is some variety between international food and typical Egyptian food. Of the themed restaurants, the ones we liked the most were the Japanese and the Italian (you need to book in advance). The bar's outdoor pool was heated and had a bar inside the pool, which was very pleasant. The nightlife was good with varied shows daily. The reception staff were generally very friendly and helpful, always trying to help. The F&B staff at the restaurants, bars and especially at “Mocha Café” are very friendly and helpful. A special thank you to duty manager Alaa, F&B Manager, Chef, operations director and bar chef who were very kind and did everything they could to make my stay memorable.

Emiliya Kolkutina

Great hotel! We loved staying there with our three kids. Would definitely come back. Great pool and aqua Park area. Nice beach. I can't fault it.

Hany Kerolos

Rooms are below average with some worn fixtures and furniture. Room AC works very well. Food is average compared to other 5 star hotels. Free coffee, soda drinks and artificial flavored juice. You have to pay 3 Euros for fresh juice. Contains many pools and good size aqua park.. kids had lots of fun. Beach isn’t good at all because of tides. You have to walk almost a mile into the beach to swim A little far from city Center. You have to take ride share for about 25 minutes ride Staff is friendly and offer best service they can regardless if you tipping or not. Overall very good hotel but not considered to be luxurious. You will have fun if you’re traveling with kids above 6 years old. Otherwise, select higher end hotel

lisa k.

Overall, everything was wonderful. The staff was friendly and always ready to help. The grounds were incredible, the rooms were excellent, the food was delicious, and there were plenty of entertainment options and relaxation spots. The employees were always accommodating, answering all questions and helping resolve any issues. I would gladly return again! On the downside, the service level at the spa was poor, and on the day of departure, nobody informed us about the transfer timing. Additionally, we were not provided with food to take to the airport, and the main restaurant refused to pack it for us. I haven't seen this kind of service even in hotels with fewer stars. However, this did not significantly impact the overall impression, hence leaving a 5-star rating!

Andris Juzupanovs

Nice hotel with a great location. Great atmosphere and service. The room we had wasn't so good but we didn't spend much time in it anyway. All hotel territory is well decorated with flowers and green. Beautiful place. Lagoon is great place too, calm waters and some little fish. There's a little reef just on the other side of lagoon where you can do some diving only for $25. J

Bishnu Banerjee

The resort is amazing. The staff are extremely courteous and helpful and always serve the customers with a smile on their face. The rooms are spacious and clean. I would like to mention specially about the Food & Beverage Manager- Ahmed Abd El Hamid who went above and beyond his duties to provide me with some things that I needed for a religious purpose.

Khaled Shourbagy

All staff are very nice and really helpful. Pools are nice as the poolside bars. Room had a great view and beds were comfortable The Palm restaurant offer a great selection of food and the service was fantastic! Well done to all the staff specially Mr Hany Foad from the Palm's Kids partition, they really made the stay 10/10.

Katarina Janković

The resort is beautiful, clean, grandiose, but more than that, staff is AMAZING, working all day, every minute, every second of the day literally, always with the smile on their faces. They made us feel very happy and comfortable. This was my second time in Desert Rose and definitely not the last. Every recommendation for this resort!!! 👌🏻🌸

Little Sophie

The hotel is really beautiful. Inside and outside perfect for pictures. The view from the balcony is amazing. The beach, sunbeds very charming. I rarely get back to the same hotel but If I decide to travel to Hurghada again I will go for Titanic Royal.

Georgiana Grigorov

Close to airport, rooms are big and clean. Lacking on animation, but is not necessarily bad. Food not a big variety some would say, but for my taste all was good and fresh. All the staff is friendly. Nice spa as well.

A M

Slow service, terrible food, all inclusive but you have to pay for half the facilities there! Everything has a price even when you least expect it. To top it off, the milk the hotel provided for the children was expired 5 months ago and their explanation was "this is okay to drink" when the milk is literally curdled at the bottom and they did nothing about it. Every request seemed like a bother and was rarely fulfilled. Do not recommend this place at all.

Floriana Shala

The waitress are insulting us in Arabian and laughing at us! The worst hotel in whole Egypt! Our experience at this hotel began with a significant financial burden of €2500 for 2 infusions and a doctor's visit for my niece. This amount far exceeded the doctor's assertion that such costs typically range between €500 and €600 per visit. We visited him 3x and this still don’t make it 2500€. Unfortunately, it seemed like the hospital was taking advantage of the precarious situation of the patients, and the doctor displayed little understanding, engaging us in debates over the fees. This left us with many questions, especially in light of other reviews indicating that other guests paid substantially less. The doctor is in others hotel too, so be beware of it and get your medication with you. The culinary experience at the hotel was equally disappointing. Neither the regular food nor the à la carte options pleased our palates. Our children experienced stomachaches after eating, making the experience even more disheartening. The quality of service at the hotel was heavily dependent on tips. Without tipping, we often felt ignored, further intensifying the disappointment. The cleanliness of the rooms left much to be desired, and we had to remind the cleaning staff multiple times that we needed extra towels. Their shocked reactions to these requests were inappropriate. The rooms were so dusty, the curtains were so dirty i didn’t even want to touch them, the bed Mattress was hard as a stone also the sofa in that room. My sister found some stains on the mattresses .. One of the most shocking moments was when we discovered that a member of the hotel staff had urinated in the pool at night. This was an extremely unpleasant experience. The hotel's hygiene was also a serious concern. Around 1-2 in the morning, an unpleasant odor, reminiscent of sewage, was present in the hotel. This was allegedly caused by watering the flowerbeds and they use recycled water. We almost puked from that smell. The cleanliness and effectiveness of the water treatment raised significant doubts. Everything at 2044 - 2020 will get u the bad smell. It is particularly disheartening to see that the hotel management seems to place little value on guest feedback, as similar issues were mentioned in reviews from two years ago without substantial improvements. In summary, our stay at this hotel was marked by financial exploitation, poor food, service contingent on tipping, inadequate cleanliness, and hygiene concerns. Given these experiences, we regretfully cannot recommend this hotel. I‘m back in Germany with stomach issues.

Michael Gray

Fantastic looking hotel,even better looking pool area with excellent service around the pool and in the restaurant,Eva the hotel liaison lady was so friendly and Mohamed was a diamond, keep a check on the prices in the pharmacy (proper robber). Not much outside but everything you need on site,we upgraded to a swim up room which was amazing,2024-2029 room recommended.have a great time

Craig Tippins

Great stay! Loved the room and the service was excellent. The few issues we had were remedied on the spot or within a couple hours. Kids loved the activities and water slides. Something for everyone to do. Highly recommend this facility for a relaxing vacation. The GM Ibrahim is extremely friendly, professional and willing to make your stay a good one.

Clemens Sippel

The hospitality is remarkable, the buffet offers a large variety of Western and Egyptian food, the pool, the garden and the beach are very well kept and most of the rooms are renovated. If there is one thing that I could change, then it's the music that sometimes starts a little too early and sometimes ends a little too late. Perhaps the time frame would be more tolerable if it wasn't as loud. And since I am on vacation I'd prefer some ambient or chill out music and not techno on a Sunday morning at 11am. Other than that, I am pleased with the service and can recommend the Bellagio.

Cristian Fodor

For sure not a 5 star Hotel. We had a deluxe resort view room that actually means you see the outside of the resort which is a construction site and it looks bad, with that name of the room we were expecting a view of the resort, pools etc. Food is average, after 4 or 5 days we were tired of eating the same things again and again. Staff is nice if you tip them, otherwise they will ignore you or let you understand that you have to tip. When we left they charged us 12 USD for a small towel which was dirty with shampoo, we told them that it is washable cause it happens all the time at home but they didn't want to hear it. Also hot water didn't work properly during the day, we announced it at reception, they said it will get fixed and nothing happened...luckily it was working in the mornings and evenings.

james petrie

The hotel is very nice, constantly good service and happy staff. All have a positive attitude. The rooms are cleaned every day and are constantly topped up with fresh towels, water, glasses etc. animation team are good, entertainment every night for different age groups and they also do a night out every night to local clubs etc. They're very funny, Valeria makes sure you feel included and shows you a good time.

Ольга Шичкина

Thanks for the rest The children and I were very pleased. The kids club is very good, the kids are very happy. The food is very tasty, the sea is good Smiling and friendly staff The animation is very very cool, the evening shows are interesting During the day, animation does not let you get bored, a lot of activity, exercises in the morning, aqua aerobics Thank you very much for a great holiday

Caroline P

Review is based on the price you pay, so bearing this in mind the overall score will be a four, everything is acceptable the food is ok it’s hot, but not always cutlery to eat it with, lay your own tables and bring your own juice in tiny plastic cups. The rooms are clean and traditional again if they were to be refurbished you would have to pay significantly more, and they have everything you need, kettle, drawers, wardrobe, safe, fridge and a very reasonably priced laundry service. There is a very small packed beach, but here staff are willing to find you a sunbed Overall a really enjoyable holiday and amazing weather for November.

Szilvia Lévai

We stayed there in June 2023 for 2 weeks. Everything was perfect, tasty food, nice service. Two things I didn't like: the single use plastic cups and plates, and the on site dive center. We were diving with them 6 years ago and they changed a lot, not friendly anymore.

Moiz Official

Not satisfied with the room experience. The beds were uncomfortable, stained bath tub and lavatory makes the room less relaxing. Also just two variety of same fruits were available for all meals for 2 days.

Арсений Алеев

Rooms are modest and it can be very noisy outside, but the food was great! I also would like to thank all the hotel’s, from cleaners to managers: you guys really know how to do your job! These are the most polite and welcoming workers I have ever met at a resort. Kudos!

Travel Guru

This was my third visit here to Minamark so this is an honest review of my experience. They have made extensive changes to the facade and reception interior which has improved it greatly. The service was great, welcoming and people here really make such an effort to accommodate guests. I want to make a huge compliment to the workers of this hotel, especially the young waiters who work long hours and are paid little. I want to thank some personally, Abdo waiter who brings sunshine to this resort, Mina in the shop, Ibrahim chef, all who were so kind and friendly. Wissam for accommodating my brothers party along with his team. Moustafa cleaner so kind. Many more but don't know your names. Ramses silver shop for our beautiful jewellery. The beach is great, it's small but compact. The food was really good, especially the Chinese. The location is bang in the centre of everything! I used the spa and this was great but you need to request to use the steam room and jacuzzi. THINGS TO IMPROVE Plastic cups should not be used however and this is a problem in Egypt as other countries. The WiFi is bad, even in the WiFi lobby zone. You need to pay for WiFi elsewhere. WiFi should be free in a hotel. The alcohol all inclusive is awful. In my opinion this should not be served. The ice cream portion was so small. The animation at the resort is basic and not that interactive. The noise outside our room was bad, but we were on a side street with large traffic moving regularly. Apart from all this I would return to Minamark resort again to see all the wonderful people who credit your business.

Angela O'shea

Lovely clean rooms. service lovely. food was ok. Wish they did different foods. Too much vegetable dishes. Be nice to have scrambled eggs or fried eggs. Cheese in there omelette at breakfast. Would come back for sure staff were excellent

Nikki Gordon

Just come home from a 2 week stay! Had an absolutely amazing time! Staff was brilliant and couldn’t do enough for us! rooms was cleaned every day with fresh towels and left immaculate, the three shops at the hotel was amazing too found them cheaper than down at the Marina! Booked all taxis with the taxi service, also booked all of our excursions with Mamado at first moon dive centre! Which is also on the resort very good prices and always able to help! Entertainment staff are absolutely amazing with always plenty of things to do day and night!! You’re also able to use the hotels pools next door one which has slides for the children!

Alan Kidner

Overall a 3 star at best. Nice beach and very friendly staff. But repetitive food (we stayed all inc) and overall not a clean hotel let's it down. However the weather in early Oct was brilliant

Sachin Babbar

The service of this place was terrible. Nobody helped us out getting our luggage inside when checking in and then outside when checking out. The people on reception are nice though but the rest of the staff were terrible. The cleaning staff entered our room without knocking or anything. The next day when we were about to check out, the cleaning staff refused to give me water bottles for the day. The food quality is extremely bad with unwashed fruits and rotten vegetables. There are a ton of places better than this one for the same price. Choose wisely.

Maria Stancheva

Food was horrible. There was hair in the food. Was told on arrival stomach issues are something normal and the hospital is down the street. Rooms are not clean at all. The bathroom was disgusting and smells very bad. Some of the staff is very rude. Wi Fi is very poor. You need to pay 20£ for a week to have Internet in your room. The beach is beautiful but full with rocks. Everyone will try to scam you and sell you stuff double the price. Would never come back in this hotel. Never been in such a horrible place. One star is too much for what this place is. Don't go there

Veronika Hrušová

This resort is very nice option for vacation. The best thing about this hotel is the food. There are many options and everything is delicious. Even for vegetarian that cannot eat gluten there are many options and everything is very well seasoned and very tasty :) The only thing that I wasn't enjoying is that the salesmen of all kinds from the hotel are bothering you very often and during the day there is no quiet place to chill because the music is playing and the animators are too loud. But everything else is very nice :) The beach is beautiful and also the snorkeling is awesome because there are many fish and also some nice corals.

Gabydeea27 Gaby

everything was wonderful. a perfect place for the family. but still any place needs improvement. here I could say that the doors need fixing. The door to the room 2003 blows the wind through it strongly and the door to the terrace needs to be repaired. what I didn't like was the person who came to check if the cleaning staff was doing their job and was waiting for a piece, and even though I gave him 2 euros, he had the nerve to say that it was a little. I understand and I went to those who cleaned etc., but a person who only comes to see if it's okay I don't think it's worth much.

Mariusz Huber

We went for a family holiday. Five people all together. Let's talk about pros first. The strongest point of this hotel is without doubt - staff. Unlike in other hotels we spent holiday last year people in Amwaj are truly most welcome, professional and friendly you can only imagine. I think it's thanks to proper management. I was lucky to have my birthday when I was on holiday and the staff made me feel special that day. Thank you for that. Hotel has nice and spacious swimming pools, a pier and a private beach. They do night disco on Tuesdays I believe - don't miss it, it's worth participating. Food was decent as well. I did like the Indian corner during the diner time. Freshly made croissant on breakfast made by nice lady I also recommend. And of course pizza man at the beach side buffet. Great person - deserve pay rise. Hotel has local alcohols so don't expect anything fancy. Don't understand why tomato juice is not available ? We had spacious rooms but they need to be refurbish. I must say evening entertainment was weak side of this hotel. Every show was very short and not that good. Night beach party is worth joining. Don't take taxi from hotel. 45$ for a ride to hotel is a scam. Use Uber instead but be aware that even if you order Uber driver might ask you to cancel ride on app and then charge you more then you supposed to pay so aware. I can also recommend hotel massages. U can get one hour for 30$. Hotel has quests from Russia, Poland, Germany, Holland, Czech and so on. Overall I recommend this hotel. Good value for money.

osama elrefaee

Hotel vibes are very relaxing and comfortable. Hotel location on the beach is exceptional. The Pool was very clean and relaxing. Music selection on the pool was awesome. Staff were very polite and helpful. Ahmed Eid, the receptionist was very polite, helpful and professional. Animation theater setup of and location is great. Food was very tasty and the restaurant was very clean. Bar service by the pool and beach was awesome. Although the Hotel was fully booked, I didn't feel the staff panicked or loosing control. I had to change the room, and the staff were very cooperative and very fast to do my request although the Hotel was almost fully booked. Beach was awesome and you can have relaxing time in the small marine. As a conclusion, I may for sure come again.

Irma Basheska Ristovska

We just checked out and now I can finally share my experience with Albatros Beach Club. My husband and I stayed at this amazing place for 10 days/9 nights and we have nothing but positive things to say. The facility is clean and beautiful, and the pool is big and it's being cleaned regularly. The rooms, although a bit outdated, they were comfortable, super clean and spacious. I had the best sleep here and it was quiet. I loved the wide variety of food that was offered and I absolutely love the amazing staff working at the front desk and the bars. They were all super friendly and helpful. The housekeeping staff and the animation team were fantastic too. The beach is very near, it's pretty and shallow (perfect for non swimmers like me) and it's clean. I'd love to stay here again if I come back to Hurghada. Strongly recommended!

Juli Kormoczy

The place is beautiful. We were in bungallows 20 meters from the sea. The staff is amazing. The food is very good. The rooms are ok but a little bit old style. The pool is heated. We spent a wonderful time there. Thanks for the staff.

Davi araujo de lima junior

The location is great, good infrastructure and accommodation. Everything clean and maintained. The all inclusive is a scam, there is no option for natural juices, only juices from machines. Ice creams offered are inferior to those sold separately. Inattentive employees only favor those they believe will tip. Pool access hours are until 6 pm, a joke. Wifi only at reception. The price paid does not coincide with delivery. Wouldn't go back.

V. V.

We stayed at this hotel from 24th Aug till 4th September and were disappointed. The hotel is not even a 3-star hotel, I would maximum rate 2-star. It's in need of major renovation. Whilst staying, the pool tiles were replaced, and they didn't clean the kids' pool, which made us upset as was dangerous for kids. The food at restaurants is very basic. The safe box was faulted, and after reporting to the reception twice, no one turned up to sort it. The hotel staff tried to rip off us after staying a couple of hours more after checking out, but no one has informed us. However, we booked the package through Easy Jet, and our pick-up time was 6.15pm, meaning we had to stay more than 6 hours without accessing the bars or restaurants. The staff does know anything about customer service. I will definitely not recommend it to anyone. Very disappointed.

Thomas Reid

Hotel is a 3 star at best. Rooms are terrible and smelly. Rooms had ants in the shower soap dispenser. We had to move room 3 times. Pool disgusting with with mould and broken tiles. Food was tasteless and the drinks were poor with dirty glasses. There is a pond in the middle that smelt of sewage and was full of mosquitoes. EasyJet compensated us after we complained and shown them the photos and videos. Don’t go to this hotel.

Yara Abdellatif

Mediocre at best! We were here last year and we loved it so we decided to come again this year The check in took for ever and the rooms were missing most amenities no tissues, shampoo, conditioner, ….etc and the water bottles were opened and half full when we checked in the rooms! That’s just disgusting We asked the housekeeper for tissues they said they don’t have any and will bring it the next day The next day the room is done and no tissues or anything at all added and we could see the cart with tissue boxes and toiletries in the corridor. Until we checked out only toilet papers and water were refilled nothing else! Bring your own shampoo and conditioner The food quality has decreased but still acceptable At the check out they refused to let our taxi in and we had to walk to the street outside and load our luggages ourself All in all I wouldn’t recommend the hotel anymore and I wouldn’t repeat that stay

odav

We had a weeks honeymoon here early November. Ignore the wildly negative reviews. 5 star Egyptian is not 5 star European, but neither is the price. The food is perfectly edible, with plenty of choice. The staff are fantastic, friendly and helpful. Please get some Egyptian £'s and give small tips for the great service. Our room was a good size and very clean. The pools are excellent. The beach is not far away, 10 min walk, and if you need it, there is a regular shuttle. There is a 24 hour clinic on site, I needed treatment for a bad reaction to mosquitoes, very professional and I was very satisfied. There is a SPA on site and a gym. The a la carte restaurants, which we could book twice as part of our deal, were disappointing. The pier on the beach is a great experience, easy access to snorkel on the coral reef. All in all, a very nice experience, the hotel is a little frayed around the edges in places, but the grounds of the resort are beautiful and well maintained by hard working staff. We found all the staff to be great and I cannot praise them enough. It's a pity some holiday makers appear to be quite disrespectful to them, we were treated like valued guests and I really rate this resort.

Mohamed Fathi

During my recent stay at Stella Garden Hotel, I was extremely disappointed to discover that the hotel's pool and beach facilities closed at 6:30 pm, well before the picturesque sunset hour at 7:30 pm. This early closure policy directly contradicts the promises made by the hotel, and it left me feeling frustrated and let down. One of the main reasons I chose Stella Garden Hotel was its enticing pool and beach area, with the expectation of enjoying the serene ambiance and breathtaking views during the enchanting moments leading up to sunset. Unfortunately, this expectation was shattered as the hotel enforced an unnecessary early closure, robbing guests of the opportunity to fully immerse themselves in the beauty of the surroundings. Hotels should strive to prioritize guest satisfaction, and this includes facilitating memorable experiences amidst their natural surroundings. By closing the pool and beach before sunset, Stella Garden Hotel fails to consider the desires and expectations of its guests, who long to bask in the tranquil atmosphere and witness the stunning colors cast across the sky as the sun sets. Additionally, it is imperative that hotels transparently communicate their policies, particularly those that significantly impact guest enjoyment. Instead of finding out upon arrival or during my stay, I would have appreciated prior knowledge of this early closure policy. Such transparency allows guests to make informed decisions and prevents potential disappointment. In conclusion, my experience at Stella Garden Hotel was marred by the untimely closure of the pool and beach facilities, which directly contradicted the hotel's promise of a delightful stay. I sincerely urge the management to reevaluate this policy and align it with the desires and needs of their guests. By granting patrons the opportunity to fully experience and appreciate the natural beauty during sunset, Stella Garden Hotel can ensure a more satisfying and memorable stay. I hope that the management takes this feedback into serious consideration for the improvement of future guest experiences.

Hind Eltokhy

The hotel is really nice. Check in was done very quickly as they were ready in advance. Rooms are really cozy and clean. The beach has its own nature; for me it was breath taking. There is a bridge where you can reach the spot to swim and another spot for snorkeling. The view is mesmerizing. There are different pools, they were all fun to swim at. They need to work on the animation team and the showes they offer as they were not the best. The food quality is acceptable or good, but as well not the best - at least for me because I am a picky eater. I general I would recommend this hotel.

David Vanheeswijck

The rooms were very clean and spacious. Food was OK in the main restaurant, but the restaurants and snacks were not terrible. We were overwhelmed by locals that had no respect for other tourists or the personnel. We solved this by going early for breakfast and dinner. Not enough beds / parasols around the swimming pool. Best go to the Stella Beach and avoid Stella Garden.

Мария Мурадян

I really liked the hotel, the whole family had a rest in October, there are some shortcomings, but the hotel staff immediately try to fix them. To the beach 10 minutes at a calm pace, good animation from Toma Entertainment also singers and performances of various contests from Toma Entertainment we really liked. Animator Maria from Toma Entertainment is very charming, all the kids love her very much and take pictures with her, a fun mini disco. We want to say thank you to the entire Toma Entertainment animation team for our vacation. We'll be back!

Chelsea Eugene

Had the best time ever and did not want to leave! The hotel is incredible. There is so much for the kids here, The aqua parks are amazing, the grounds are beautiful. The staff are always smiling, they are so friendly and funny, The level of service is very high & Everybody works hard to make sure you have the best holiday. Our room Cleaner was fantastic and very friendly, he knocked on the door to make sure we had everything, he provided us a box of water and sodas and asked if we were happy with the room, and during our stay he made us a lovely heart with petals on the bed and also made us a swan 😀 I visited this hotel three times in 2018 and fell in love with it, twice extending my stay. I didn't think it was possible for the hotel to get any better but it has! it truly is Amazing. Id like to thank all staff for a wonderful time & a massive thank you to the Assistant General Manager Gabriel for making this holiday extra special for me and the kids 😀

Dawn Swainston

Just returned from a 2 week holiday here and what a fantastic holiday it was. Staff very welcoming and friendly and nothing was ever too much. Excellent variety of food and drinks in the numerous restaurants. Our room was very spacious and clean. Ahmed (cleaner 3034) was a breath of fresh air and nothing was ever too much for him. Pools well maintained and plenty of loungers. Animation team are extremely hard working and the entertainment shows we're great for all. Would definitely returned next year.

YzyBizi

definitely worth a trip - good hotel, clean, huge offering of restaurants, pools, slides... nice hotel room with enough space. all rooms are located next to a pool. good for small kids, middle ages and adults. Good animation program for all ages. Some pools were heated (in November/early December) which helped as there was partially some fresh air. Hotel beach can be reached by shuttle, but it was not the nicest, so we preferred to stay at the beautiful hotel. Room service very service oriented and clean. They had a show for kids every day after the mini disco. And carousels and auto scooters. When we were there, we had some constructions closeby as the hotel constantly gets renovated. we were surprised that we had to pay 30€ (Euros, yes!) per person in cash when entering the country - luckily we had enough cash with us. In general, we recommend to take cash and small change to tip in Euros. Even the supermarket at the hotel preferred euros in cash.

Sabiha Akbar

We had a lovely time at the resort. Even after 2weeks nobody wanted to leave. The Food was lovely especially in the newer restaurants. The Hotel was always nice and clean. Staff was friendly. I loved the room we stayed in, was perfect for a family of 6. Good entertainment and activities throughout the stay. Really enjoyed ourselves will definitely go back again

mth khan

First impression to the resort was excellent and exceptional. Very stylish and lavish surroundings. Reception staffs were very pleasant and helpful, they make us feel very comfortable. Before check-in they request us to have lunch this was really nice. All the restaurants were having great taste. One of the restaurant was Asian and served Indian foods. Room was clean, well equipped and comfortable. There were many nice water rides and activities for all. We enjoyed a lot. All the workers there are very helpful and trustworthy, I lost my wallet and mobile and found at reception. We stayed around seven days and collected good memories, I wish to be there again for more longer visit in the future with family.

Natasha O'Kane

Currently staying at this hotel and would highly recommend. The staff are incredibly helpful and polite! The food is delicious with enough variety to please most. Thursday evening they had a food festival, which was incredible. They had put a lot of effort into this and everyone had a fantastic time. Couldn't fault the location, the beach is right on your doorstep and a club too. The pools are well kept and there is a range of different activities on each day, catering for all age ranges. Would definitely come back.

Shady gamal

The hotel is perfect. All the staff are friendly and kind. They make their best to make our holiday good. The beach and pools are so good. The place is so clean. The food is perfect, all kinds of food are available and there are many different types of food. In general, it was a very good and interesting trip.

Христина Коник

Rested at this hotel October-November. On the reception met well, gave a good room with a garden appearance (as we asked). The hotel staff is friendly, not intrusive. The sea ... sandy beach, with a good event. Loungers can and do not take from the morning, because you can find a place after 10 am. Merry animators are always attentive and unobtrusive. Very friends with all animators, most with Angelina's girl. Were in Egypt not the first time, but this hotel surprised his own activity and show. Meals at altitude, choice and variety are enormous. There are fish, and fruits, even a mango. Animators create an atmosphere of the holiday every day, very pleased to relax. Rather want to go back))

Наталя Драб

It is a very good hotel. The rooms and territory are clean. The food is delicious. A great animation team made our stay very entertaining. Yoga, stretching, games and a cool disco. thank you for the grat time. It is our 3-d time here and we will come again.

David Gosling

Hotel is very clean and tidy also exceptionally friendly staff. Food is nice but after day four you’ve probably tried everything on offer so you have vouchers for the small restaurants on site but again very limited menu unfortunately. Hotel beach and sun beds are all included and staff always asking if you want need another drink and get it for you. The animation team work extremely hard all day and all evening, they are extremely friendly and put everything into getting guests involved with activities which from what I witnessed they do very well. Unfortunately their management aren’t very good man management, witnessed a number of times their Boss in front of guests shouting at them very aggressively and showing how poor and little respect he has for his staff. A big shout out to FOX on the animation team, he’s a little guy but the personality and passion for his job of a giant.

Omar Fenech

I recently stayed at an Egyptian hotel, and it was an incredible experience. The staff were some of the nicest people I've ever met, always going out of their way to make us feel welcome. The food was delicious, offering a taste of local cuisine that left us craving for more. The pools were a highlight - clean, well-maintained, and perfect for relaxation. And the entertainment events provided a lot of fun and excitement during our stay. Overall, it was a memorable and enjoyable trip, thanks to the wonderful hospitality, food, pools, and entertainment at this hotel.

Marie-Christine Tack

Our experience at Al Dau Hotel was really good all in all. Food was much better than last time. We enjoyed our snorkeling trip and the staff is extraordinary friendly. Anyways we were not able to make a reservation in one of the other restaurants in the hotel due to overbooking.

Jenni De Barro

My recent stay at this hotel was nothing short of magical. The hospitality was outstanding, with the staff going above and beyond to ensure our comfort and that of our young kids. The culinary delights served at the hotel were a true highlight, offering a delectable taste of Egypt. I especially enjoyed the colourful display of breads! The expansive and well-maintained pools provided a refreshing escape from the Egyptian heat, and the entertainment events added an extra layer of enjoyment to our vacation (may I also add: great energy and positive vibes from the team, especially Jamaica and "Dr Moo"!). This hotel offered an unforgettable experience, making our trip to Egypt truly special.

Karam Abo-Elqasem

This was one of the best holidays we’ve been on with my family. The hotel was very nice, we had a great time enjoying everything. the staff is very helpful and they made our stay very special, we met Mario & Mahfouz at the reception and Walied at the restaurant, they were so nice. We will be definitely coming back. Thank you for everything!

Koura Quattara

Lovely beach, and friendly atmosphere. The animation team are friendly and not pushy. Rooms are clean and spacious. The food is of good quality, love the sweets. Zara, thanks for all your smiles and positive energy.

Christian J.

For the price I paid it's is surely above average. They have a quite nice beach. Everything is not in super good shape, the hotel has some years on it back. But I am happy to be here for a week in October 2023. Service is also good. Photos from the bridge to the beach and from the beach.

Ирина Пантелеева

The best hotel with the best services, beaches, personnel🌞🧡🌞 Special thanks to the best house man Mohamed. He is not only a great professional but also a great personality: kind, friendly, caring. If every hotel has such members of the staff, it will be a dream team. The name of the hotel corresponds to its name:”Dream beach hotel is a real dream in reality”. Thank you

Mirjam Piku

Room was big enough. Bed was a bit hard for my liking. The bathroom could use some renovation. Some outlets didnt work. The room had a fridge what we didnt pay extra for. Dream beach was right next to the hotel and they gave us 2 towel cards what we could use at the beach. We only got one keycard for our room. In the room were 2 people. We had breakfast included and some days we bought lunch too. Lunch price was 150egp for one person. There were many food options to choose from. There was not many gluten free options. No gluten free bread. So if you are gluten intolerant you should bring your own bread. Food was good and did not dissapoint. Coffee and juice were good. At Dream beach they come and try to sell you massages 10€ for 45min and that did also not dissapoint. It was a good massage. The hotel has a pharmacy right next to it and many shops and food places. The city wasnt far away.

Dijana Cvjeticanin

For a hotel with four stars, it should have more content, hygiene at a higher level and better food. All the shortcomings of this hotel are made up for by the very friendly staff, especially the good hotel manager. You reach the beach via the footbridge, from where you descend by elevator. The facilities on the beach include a restaurant, billiards, beach volleyball, table tennis, and entertainers. The hotel as a hotel is nothing special, but basically it is a pleasant place to relax.

Andrew Goodburn

Dirty smell rooms. Cigarette smoke smell in every part of my accommodation. Avoid this place . Food is poor and they charge non Egyptians like me ( uk) more for everything. One bottle of beer was nearly £8. Trust me , this place is awful. If you have already booked then change it now. Worst place I’ve stayed in a long long time. Avoid avoid avoid. . I won’t be staying here a single night. Already looking to move hotel. Be warned !!!!

Gijsbers Ronald

Lemon and Soul , third time here this year and it was sublime. Exceptional staff ,good food , nice drinks. We’ll be back in April for three weeks. Thank you all staff for letting us feel at home again!! A very important tip for the management, at night at the animation serve also drinks for guests from Lemon.

Mahmoud lilx

You will probably find many fake reviews here, but this is an honest one. For the rooms, they are always clean and tidy,also the rooms are decent and not small. For the service, they were extremely helpful and cheerful, although I didn't like the animation guy, as he is so dull and doesn't engage anyone but foreign girl, that was probably the worst thing. For the food, it was meeting expectations with the taste of the variety of cuisines. Overall, I would definitely come back again here, and I do recommend it.

Ay Ashg

I come always back in this hotel many times, it has the best people working. They are always friendly and if we have problem they are ready to help. Rooms in this hotel are very nice and clean with good view. Food is very tasty and has different variety every day. Pools and beach are good for relaxing and enjoying with amazing Animation team, who has a lot of different activities for everyone to enjoy every day and in the evening have good program with starting mini disco for kids and after have different type of shows in the amphitheater. In the night time can also enjoy with disco coco loco. I recommend for everyone, there is something to do for all ages and even if you come just relax it's very good and beautiful choice. ❤

Gitta Márkusz

One of the best vacation I’ve ever had. This is my first time in Egypt, but I am sure that we will come back here again. The hotel is beautiful, the staff are smiling and very kind. You can choose from a number of delicious programs during the day, and the meals are also varied. I warmly recommend it to everyone!!

Israa El Gamal

Really nice small hotel for families and couples little bit far away from the beach but all the day there is small bus working till the night. We spend there our beautiful vacation in hotel Lemon & soul. Few time we were in kids club for other hotel Royal and animation team with pleasure invite us to play. Also we enjoyed all shows in theater, the most beautiful one - circus show!!! Beach is really amazing and clean. Just a little we want to see more kind of food and fruits. We are really want to say thanks for the staff in this hotel We a recommend hotel Lemon& soul for holidays.

Ondrej Stodola

I recently stayed at an exceptional hotel that surpassed my expectations in every way. The environment was impeccably clean, creating a refreshing and inviting atmosphere. The animator team was simply fantastic, keeping guests entertained throughout their stay. The food was delicious, offering a variety of delectable options, and the accommodations were comfortable and well-appointed. This hotel truly went above and beyond to provide a remarkable experience. Highly recommended!

Tereza Panama

We were here together with my boyfriend and we enjoyed it so much! the food was tasty, a lot of choices with meat, vegetable and deserts. Room was clean and big enough for a bigger family. Employees were nice and friendly. We had the best time with animation team, they were able to entertain everybody, a lot of different activities and evening shows! We will definitely come back soon!

Jimhansen3000

Awesome own coral reef at the hotel door with amazing fish, turtles, sea rays, etc. It is a bay so weather independent. Great room and excellent food variety! On top of all, awesome animation team with daily programs (stretching, volleyball, soap parties, Kids Disco, night parties) and daily evening shows making ur stay very entertaining. We visited this hotel already for the second time and we will definitely visit again.

Wolfgang Schabbel

you get what you pay for...or sometimes not If you don't care about hygiene, visit this resort. You can expect unwashed plastic cups, dirty and sticky tables, filthy air conditioning, birds sitting in the food, staff not washing their hands after using the toilet and many other messes.

Karel Plachý (kápečko)

A slightly older hotel with a few rusty spots here and there. But it's no big deal, the place is cosy and clean, what else could you need? What this place excels at on the other hand is a super friendly and helpful staff who go above and beyond what you'd normally expect. They really made my stay worth every penny. Special shout-out to Salma and Mohamed, love you guys!

Greta Lizinskaite

The most awful holidays we had. Starting with first day of arriving and finishing with leaving the hotel. We have booked 3 rooms, in one of them alarm was going non stop, no one was even bother to come and fix it, so we had to sleep with this alarm, AC wasn’t working, no hot water, hair dryer isn’t working either, no towels in the rooms unless you give the cleaners some money. Life guards are stealing towels and covering the plank beds so if someone is offering money they can give them and earn money. We have booked a table in Italian restaurant. The food was disgusting, we just had a couple bites and got food poisoning.When they brought starters we were shocked 😄 pictures attached. On the last day we have been told that we will get a room to have a shower. No words can describe what room we’ve got. It was unbearable to stay in, all messed up. I have attached the picture. We went to reception, the guys was too busy talking with each other and not even felt embarrassed of the service they provided. I have asked to speak with manager, the guy with with a white shirt (unfortunately there was no name badge, but i was told that’s him) just shaken his head and showed no pride and interest to talk to me about the situation. Ohh also, some evening events aren’t free. So if you are even considering to spend your hard earned money to come here, I think you need to reconsider and look for a better place to spend time.

Ahmed Saudy

The location and sea is wonderful,but is not used Very well. Rooms have very low standards with very bad views ..even for honeymooners like me 😕 And if your room is in the 3rd floor,yow won't be able to get shower because of low water pressure in toilets. Staff is not cooperative at all and even quite rude Food has no variety,, I've even got diarrhea for the 3 days I stayed here 😔

Amy Briscoe

Long winded review: Excellent points: -The staff are amazing, they are very talkative and love having a conversation with you. We made a very close bond to the animation team, who were lovely and spoke to us every day without fail. -Outside the hotel, nice shops and pharmacy, they have good English and help with any worries. Ok points: -3 different pools to use, only 1 pool could do with a bit more cleaning, but it looked more like oils/creams in the corner of the pool, which understandably may not be helped during the day with people in and out of them. All the pools: beach has a shower and toilets close to them. -Showers and toilets get cleaned regularly, i put this in the Ok point as they take 30-45 minutes to clean and will not let you in the toilets at this time. Needs improvement: -The mini bar advertised in your room, is not a mini bar, you get 1/2 bottles of water. -Management do not care about what’s happens to you- we went as a group of 8, 4 of our towels got stolen when we went for lunch and after 2 hours of my own time, looking at CCTV and being with the manager, he told us that stealing was not accepted in the hotel, but then tried to get us to pay, even though we had evidence they had been stolen! -Sewage smell around the hotel regularly. -Food is very basic and every meal revolves around chicken and rice, 7/8 of our party refused to eat in the restaurant. -In the restaurant no body understands the meaning of queuing and people will cut in front of you and the staff will serve them, meaning you could be waiting 10 minutes for something and a family will cut in front of you, get served and you have to wait again. -The showers had no hot water in, one of party complained about this 6 times to reception for our 2 week stay and they made a joke saying ‘why do you want a hot shower when it’s hot outside anyway’… this was never sorted out. -Another party had a problem with their Aircon and it was leaking water, when reception was made aware, one said they would move them to another room and another staff member said no, they had to argue amongst themselves about it… then our party member said no, they want another room due to it being dangerous to heath and one of these members had asthma and it could really make them poorly, it took them 2 hours to give them another room key. -My room was not cleaned for 4 days, we had to ask reception for our room to be cleaned, when everyone else’s rooms was being cleaned every day. -Now please read this carefully, we do not blame the hotel or staff for this situation but we do blame them for allowing this guest to stay: A Russian guy moved one of our party’s sun bed and put his own bed in his place, in the shade, when one our party’s asked him to move politely, he got into their face screaming, and a CHILD got in the way, he slapped their arm, and then also pushed the CHILD into a table, which made him bleed. The animation team were amazing and stayed with the children, the staff tried to calm the situation down and asked the man to move, but another member of our party stood up and tried to ask him to move, which this man then pushed his sunbed into this party members shins! This party member then asked for police but they refused and moved this man down the beach with his bed and told our party to have a nice stay and that was it… later that night, this same man started an argument/ fight with another family. We saw the whole thing but staff didn’t get involved (neither did we, as the argument was with another Russian family and we didn’t understand what was said/ going on). -When checking out, we never got a curiosity room, we had to shower on the beach and change in the toilets. TOP TIPS: -Never drink the water, always have bottled water or water at any bar. -Always barter your prices, everything is about money. -Get your towels and sun beds early, by 7:30am-8am,spaces were taken… Please be aware that a towel does not reserve your bed, we watched plenty of people taking beds throughout the day! Lifeguards/ attendants also take them for a tip.

D G A

Yeah the place looks really nice but there is a stench of sewers at night, As it's a muslim country, our women get funny looks as they are not covered, If you use the shops outside of the resort, then be very careful as they trap you and try and get every penny out of you. That said, there is a shop before you leave to the left-hand side of the gate, they was very helpful, not greedy, very nice people. There is a variety of food in the restaurant, but it's not to everyone's taste. Our children are a little picky and didn't eat a lot of their food. The rooms we stopped in were average, it was a 3 bedroom and there was 4 of us so it was a squeeze, the bathroom was nicely decorated though. There are at least three decent sized swimming pools on site with slides, the beach was not what we expected, It was very pebbly and stony. Overall it was OK but we would never go back

Charly Jones

Disgusting place to stay and full of disrespectful staff unless they want a tip, the pools are vile, same goes for the food and rooms! We had to complain about the air conditioning leaking three times before they changed our room to another which again, had a leaking air conditioner and a broken shower! The water which you expect to wash with runs a brass colour at times, completely different from the images show on the page and I wish we read the reviews before booking. Do not go here!!!

ganna ali

If you are looking for a low budget hotel with nice and cozy atmosphere then that’s the one! The buffet is very convenient and various, hard drinks are part of the all inclusive but they are local brands, so would recommend the beer and white wine. Outdoor cafe is very beautiful especially in mornings as it overlooks the sea and mountains. Would definitely go again

Nedim BenS

A very good spot to chill. Even the resort was almost I didn t feel it overcrowded. Beach and sea are amazing and the food is above average and sometimes excellent. Nothing to complain about. Just enjoy the time here

Alex Horn

Not as advertised. Needs an upgrade. Staff very friendly and helpful. But place is tired decor, grubby bathrooms. Fridge in room and 1 litre of water free a day between 2 people. Food quality poor and made us quite ill. We left on Saturday and I am still poorly now! Advertised as having a gym but I think they were still building it as it had half a roof. Pool nice and clean, well supervised by staff and helpful for sunbed availability. Joseph on pool bar was lovely and the staff in the restaurant were fab.

Samir Mustafic

We spent 10 nights at the resort as part of our vacation. All in all it was a positive experience, here are several points worth mentioning: - Food: very tasty. For each meal you get a variety to choose from, I believe anyone could find sth that he/she likes. Special shouts to the guy making omletes for breakfast, Nabeel the waiter and Zidane the chef. - Service: the staff was overall polite and friendly. Of course a tip (1 or 2 euros) always helps. - Beach: not too big but enough beds and towels. You need to get up early in the morning to reserve the beds or probably pay the towel guy to keep them reserved for you. - Rooms: the ones close to the beach are decent, the ones further in the building blocks are terrible, we had to ask to change the room. At the check-in ask the receptionist to provide you a good room (tip is expected). - Animation team: really fun and great people. Daily routine was: 10 am streching on the beach, then belly dancing classes and then aqua gym. In the afternoon there was volleyball and zumba. They are also in charge of the night programe from 8 till 10 pm.

Ramon Roales

Very nice people, good food with great options, location and rooms seems a bit old and with some needs of renewal. But all in all for a 8 day stay with all inclusive great experience.

Michael H

If you want any kind of service, make sure you bring dollar bills... If you tip, you're going to get good service....rooms outdated so if you don't mind outdated rooms. The price is good and location is good.... Beach and grounds are very good

alaa adel

The hotel is fabulous Pros: rooms, view, beach, pools, and aquapark are amazing, great service ,and staff is friendly. Cons: too crowded, food isn't delicious, there's no nightlife but they afford trips for night clubs

Zeinab Abdel-lateef

This is not a 5 stars hotel!! It’s below standard. A 1 star hotel !! The worst experience any one could have!! I could complete my stay and left 2 days early .. Rooms are very poor, there was only 1 towel and no toiletries the food is obnoxious, very low social level guests

M “Moe” S

Unfortunately when u book through an agent you get this weird vibe at check in. You go to a different room and wait for A room to get empty so really not all that. Location and activities are nice beach with no sand and you have to walk a mile in the water to get into a decent depth or els ur stepping on rocks and it come to your shins. Room were not bad. Room service only make ur bed and fill the coffee the don’t really clean and sanitize the room. The food was available but the same everyday. And there were sooooo many people there 🤦🏽‍♂️. Only ate there once can’t even find a seat. You are about 20-40 min away from everything so if you don’t have a car ur gonna be spending a lot money to get around. Happy vacation. 😉

marwa mohamed

One of the worst hotels I have ever been to. They no nothing about organizing, it took from them 4 hours to give us our rooms. Don’t ask about the cleaning part. It’s completely a mess , it’s a bazaar . I don’t recommend it to anyone.

Nouran Badawie

The rooms are clean. The staff are friendly and polite. The aqua park is jam but big and enjoyable. The pool is not so clean. The beach are beautiful. The food is not so good and the drinks are good. The hotel are safe and trustworthy. I can repeat the trip. I advise everyone to go to this hotel.

Abdelrahman Tharwat

Ordinary food quality, some food is not good at all. Good views, acceptable aqua park. It is quite crowded especially on weekends. But at least it is worth what you paid for

Carmen Bierowka

Just come back and the hotel is perfectly fine except from the food, same thing every day, nothing new. One disturbing thing is one man that does all the trips for people asked my 16 year old daughter if he could come pick her up in a taxi and take her drinking knowing FULL WELL she was 16 and also said to her “do not tell anyone because you are not allowed to take torrists out of the hotel” so if your planning to coming here with kids, be careful!!!! we believe the man’s name was “meti meti”

Hossam Mahmoud

Beautiful place with an outstanding aqua park but I will give it a 3 stars rating; the place is so crowded during meals and check in. The food is ok but not tasty at all. Actually the whole process in the hotel needs to be more organized.

pavel dailidko

We just ruined ours holiday by booking this hotel , food is horrible, location of hotel is far from town , no restaurants near hotel and workers just trying to tip of you , always read what you signing for . Some staff was very nice but most of them very arrogant. Do not go here don’t go !!

Minara Begum

We booked for 11 nights came to the hotel reception was OK When we came to the room it was in fifth floor bedroom was out of order. Very unclean bathroom was smelly I made complain and then they changed it to another room Three days later one o'clock in the bedroom From the terrace balcony somebody broke into our bedroom. The lady and the man was drunk. I was screaming like a hell with my little niece. Nobody heard No, even other room. While that I was using the phone phone was disconnect. I was in my bedroom. My niece went downstairs and called for help. The room service came the door was broken he shut the door When downstairs The manager came change the room for us. After that I said I wanna make a police report They didn't like it what we said to make a police report. Reception and the manager was very aggressive Even the manager told us to leave because we can't make the police report I don't understand we're going through the Hell at middle of the night. One the reception guy very rude skin headed one quite fat and goffy I will recommend everyone not to come to book at this hotel that was the worst holiday I ever had in my life

Krystal Emara

The worst hotel I've ever stayed in. It's legitimately dirty. Even the tray in our room was dirty with caked on gunk. The reception smells like the toilet, and nothing is clean. I am amazingly shocked by how packed it is for being so filthy. The food is terrible, and the service is bad too. The only mice thing about this place is the aqua park is fun for kids. Even the tile by the pool doesn't make any sense, as it's incredibly slippery Even before becoming wet. DO NOT STAY HERE! RUN. Save your money. This place is gross.

clem.

I went to this hotel with my friends (20 people) and all i can say is how atrocious this hotel was Not only was the food inedible, the room’s hygiene made me wish I was blind so i could’ve avoided looking at the ants dancing on my sink, bed and pillow (it was the same in all 7 rooms). The toilets were disgusting and not clean with poop marks littering the toilet from the previous visitors. We were upgraded to supposedly better rooms, but emphasis on the “supposedly” because the rooms were still just as atrocious. The amount of living creatures other than humans (insects) roamed around the rooms and bit most of my friends with only two (sleepless) night at the hotel which cause severe allergic reactions to people with no allergies. Both staff and visitors were amazed by the presence of XX chromosomes as if they’ve never seen the female species before. The catcalls, the stares made most of us even the men feel extremely uncomfortable and unwilling to swim. Even the beach somehow lacked its normal vibrancy. I would only recommend this hotel for someone who wants to actually stick to their diet and lose weight. To sum up, if you want to have a fantastic and enjoyable vacation, i would recommend going elsewhere for this hotel would ruin even the loveliest of vacations. I mean it DONT GO THERE UNLESS YOU WANT TO DEPRESS THE WHOLE VACATION.

Pétros

Terrible in every aspect. The food was really bad. Breakfast is nothing special and not resort worthy. Lunch and dinner are the same and tasted bad. Staff unprofessional. The hotel is so unorganized. The room is so dirty. Bathroom missing lots of things : no shampoo no conditioner. They never attended to any needs. Way too crowded and the guests there are extremely rude, obnoxious and barbaric. I would never go to this place again and waste my money. Please do not waste your money stay away from this place

Ramzy Kamal

Probably the most fancy hotel I've ever visited. Everything is new and cool, although you can find some details here and there which are not finished yet. Rooms are great and spacious. The staff is friendly and helpful. …READ MORE

Tijana Stanojkovic

Stayed at this lovely resort for two weeks in July this year. Everything was perfect from check in till check out. Rooms are great size and very, very clean. We had really great view from our balcony.Sheets and towels changed on daily base. Food was really good, great choice and very tasty. The staff was really amazing, very kind people, always trying to do the best for you. I would recommend this hotel to everyone who likes to be in city center because the location is perfect. Also, I would like to thank to the staff on a lovely birthday surprise they provided for my husband’s birthday. They made a nice tart and a lovely greeting card as a gift. My husband was really happy about it. We are traveling to Hurghada for 20 years and this was our first stay at Bella Vista, but it will not be the last, we will come back for sure.

A Sandra

Clean hotel, kind employees and beautiful homy atmosphere. The food can get boring at some point, no seafood for example, only fish. The rooms were spacious enough and cleaned daily. Very attentive staff and always tries to solve all the problems. I felt very safe there. They always write down the licence plates of all excursion vehicles in case of issues, so thoughtful. Located in the centre. 5 stars because the animation team is the best ☺️

Mau “Enia” Mau

Everything as expected even more: food is great, stuff is great and professional! And yes, the hotel is very green and tastefully green - we really liked it. Thank you, Team of the Bella Vista Resort!

Rade Simic

Rooms are spacious, equiped well, some parts of the hotel are refurbished, looks good. If you are not satisfied with the room or view you can negotiate with receptionists to get another one until you are happy 😊 All the staff is kind and service is good. Beach is sandy and big enough, there is also swimming pool medium size. I would recommend the hotel.

Endzi_The_Fangirl

Friendly staff, wonderful location. It's near the center, so it's close to shops and restaurants, but it's also right on the beach. The rooms are clean and spacious, only slightly outdated. There is great food for all-inclusive guests, many options for breakfast, lunch and dinner. The only downside is that you have to pay for Wi-Fi and it's still a bit slow. An overall great experience!

Michaela Brandalíková

The hotel as a building fully corresponds to three stars. Such classic material fatigue. But all day long, everyone works to make the hotel last ;-) from the gardener to the maintenance man to the hotel staff. The food was absolutely no problem, drinks were always available and you can feel such a family atmosphere everywhere. We were here in November, so there were a lot of free sunbeds on the beach, almost no children, so there was no shouting anywhere. And in the evening, a person goes out in the middle of the city where the entertainment is taken care of. So a great hotel for us! :-)

Salah

Very nice, the staff are very friendly. The location is so good, and the resort has awesome beach, the water is so good, just some rocks could cause injury, so it's better to buy a sea shoes. Everyday new types of food, i loved it some days, and didn't like it just one day. It has two pools, they are very good too and so clean. One thing i just didn't like that pools and beach closes 6.20 pm, but all hotels and resorts are obligated to that by the authorities. Money compared to what you got, very good. I spent couple of days there, i enjoyed every minute of them. Thank you

Shimaa Ramdan

A very clean hotel and the food was excellent. It was a very nice experience. I recommend it to everyone. It deserves more than 4 stars ❤️❤️

Osama Maher

Nice location in sheraton street. Receptionists needs to smile to guests and to be more friendly. Renewed rooms, but it has so many ants. Food has a good quality but not very tasty. Pool towls were bad smilly. Some people insist to swim in the pool with cotton clothes and the staff have nothing to do with them. Animation team not so powerful and some activites are sometimes skipped. Night show not always as scheduled, it depends on their daily decision. Beside the hotel there is a water reprocessing station which make bad smell all around also it is so noisy.

Sergiu Baranga

Very nice hotel, a central location with friendly and hard working staff. Everything was perfect.

O.G

Luckily I was only there for a week and that was enough. The complex itself is great, but the hotel is run down and the rooms accordingly (see pictures). The staff is very nice. what bothered me personally my flight was in the evening and check out at 12 o'clock as soon as you've checked out you won't get anything to eat or drink in the hotel again. I asked at the reception if I could have lunch. Answer from the employee. You are no longer our guest. You are no longer allowed to eat here.

Michele Bunty

The room was dated and dirty.could not eat in the dining hall too small for the amount of people, and the food looked awful!and everywhere was dirty !,never a clean table even if you wanted too and sparrows flying around . Also do not go to the pharmacy in the resort charged me £76 for shampoo,conditioner, body wash,antiperspirant , a sponge to wash with and some aspirin,it wasn’t until i checked my account that i noticed,when I took them back for a refund he was quite aggressive until we threatened to call police,he don’t scan the items he put the price on a piece of paper and reckoned them up.lovely sea view if that is of any consolation. ps was only there because we was stranded in Egypt for 9 days by easy jet.

Ahmed Adel

Very bad experience Hotel management does not help guests at all After I requested early check in and they agreed to my request They refused to complete my request and asked me to pay $40 extra if I needed to check in early instead of $50 for one night with the all inclusive plan If they told me about the additional fees before traveling about 500 km I could have changed my arrival time I am writing this review now from the hotel reception desk where they locked my room and put me in a chair at the reception desk even my room was empty and ready. Thank you to the hotel management for helping guests

Mohamed Elashmawy

A Disappointing Stay: A Review of My August vacation at This Hotel My stay at this hotel last August left me profoundly disappointed, and I feel compelled to share my experiences in an organized manner to help others make informed decisions about their accommodations. This review covers various aspects of my visit, from staff professionalism to a troubling incident that occurred during my stay. 1. Staff Professionalism: One of the most glaring issues I encountered during my stay was the lack of professionalism exhibited by the hotel staff. It was evident that they were not adequately trained to handle diverse clientele, particularly Egyptians. The staff's demeanor and attitude were far from welcoming, leaving me with a distinct feeling of being unwelcome throughout my stay. 2. Bar Service: The bar staff's behavior was equally disappointing. While I understand that tipping is customary in many establishments, it was disheartening to observe the bartenders offering smiles and better service exclusively to those who tipped generously. This practice created an uncomfortable atmosphere, where guests felt obligated to pay extra for basic courtesy. 3. Food Quality: The quality of the food served at the hotel was nothing short of abysmal. It was disappointing to have what I would describe as the worst dining experience I've ever had. The culinary offerings were not only subpar in taste but also fell short in variety and presentation. This aspect of my stay left much to be desired. 4. Unresolved Incident: Perhaps the most troubling aspect of my stay was an incident that occurred shortly after my check-in. I was staying at the hotel with my German friends, a male and his sisters, who had checked in at the same time. As we were settling into our rooms, I received a call on the room phone, supposedly from the hotel security. The individual on the line advised me not to visit my friends' room and forbade them from coming to mine, implying that I had ulterior motives. i said wowwww the brother is with them, how can you think of me like this and i started being rude and then he said ok ok i'm just telling you and then hung up. I went to the receiption to see who called me to get my anger out at him but the receiption said we don't know who called you, i said he said someone from the hotel security and he knows my name, he called the security manage he said we didn't call him, This baseless accusation left me understandably outraged, and I confronted the caller, only to be met with vague explanations and a hasty dismissal. When I attempted to address the issue with the hotel management, I received no support or resolution. This incident tarnished my entire stay, as it cast an unwarranted shadow of suspicion upon me and my friends. In conclusion, my experience at this hotel last August was marred by unprofessional staff, biased treatment, and a complete lack of resolution for a troubling incident. It is my hope that this review serves as a cautionary tale for future guests and prompts the hotel management to address these issues for the sake of improving the overall guest experience.

British Shorthair Lola

On holiday september 2023 with my 91 year old father and 76 year old Uncle and given a room on the 1st floor with 20 steps to climb. Only given 1 room entry card which needs to be left in the power slot which was a problem getting back into the room if my father was on his own as he is deaf and has mobility problems. Following day after a lot requests we were grudgingly given another entry card. A/c was not working in the room and supervisor was helpful in moving our rooms due to elderly guests with me. Before booking i had read other reviews of a/c not working and not being repaired. Bathroom shower head did not have proper flowing water and on the last day stopped functioning. Bath tub floor was uneven and felt greasy. Limited choice of food in restaurants and had to wait for tables. On one day we were told to wait 1/2 hour for beach towels as they had run out. Sun loungers never available. The rooms are outdated This is my 10th visit to Hurghada and 1st stay at this hotel. In comparision to previous hotels i have stayed as this is probably a 2* at its best. It did have an amazing beach in comparision to other places i have stayed at so for that reason alone i would return back here for a very short stay only to get the best of the beach in Hurghada but other then that would spend the remainder of the days elsewhere. The hotel does have amazing views over the sea however I consider it to be overpriced for what it is

Ramy Abdullah

Rooms need to renovate and far away from sea . Animations provide best service and always smiling. Beach is clean and best location to snorkeling Food is little good and dishes is very old with bad odor

mina samir

- Rooms are fine but far away from the sea & pool. Almost no rooms with good sea view. The rooms' size is normal not too big. - Service is bad for room service and reception service while service in restaurant and on beach are good. The room service is too slow and poor tools with no towels in the toilet and very slow reply upon asking for extra towel. Also, the towels of the pool and sea is very bad, old & cut with very bad response from the reception upon sending a complain. - Location : it is located in a good place on the sea with good sea view and sea corals. My main concern is related to the service and very bad and slow reactions from the reception and responsible person to my complain.

Djordje Stevanovic

Best animation team, great body workout program on the beach, always smile on their faces :) Food is bad, dirty dishes, every day same food. Staff is trying hard but they dont have enough resources. Rooms need renovation, everything is falling apart.

Martin Žipaj

Would give 2,5 star exactly… We arrived around 8:00 am, they tell you, that you must wait till 10:00 for your wristbands, untill 10:00 breakfast was over and we were really starving after our journey (we were just sitting there and watching others eat - this was highly disrespectful from my perspective) The reception worker named Camel was the worse receptionist i have ever seen, ignoring our questions, debating with a collegue, not helping, superslow horrible guy Food was very mediocre Rooms were nice, housekeepers were also very nice. The hotel looked party like its already disintegrating could use a little renovations but its not important. Will not come back

Zoe Cox

Derelict resort, shops boarded up, furniture worn out with holes, food poisoning during holiday, damp in room, French door lock broken and never fixed. Absolutely don't book loads of other decent hotels

Sevdyja Blakcoriova

Hotel is very nice and clean. Stuff at reception always try to help you with check in and doing the best for you. Clean rooms with perfect view, from every single room. You have options from hot water and cold water pools, aqua park and two different beaches. New animation team is so amazing! They talk to you and help you with anything, they make very nice shows at evening. Also they bring you to parties and bring you so much happiness, especially Ufuk and the manager of animation team. Really nice work, lot of good vibes and nice talks! I truly appreciate this hotel and with this new team it’s even more perfect. They give more joy, attraction and energy to the hotel!!

Nabijeva Jana

I recommend this hotel, it has everything you need, you can relax here with your whole family or alone. I liked the staff, very friendly. The animation is also active and fun. Especially Ufuk is very good, he cares about people and creates a fun and unforgettable atmosphere. You definitely won't be bored with him. My lovely place😄

Галин Георгиев

Overall a good 4 star hotel. The hotel has excellent location close to everything. The beach is nice and sandy sometimes it can be a bit dirty but the staff try to keep it clean. The food is generally tasty and varied, there is a need to add more fruits. The reception should work more on customer satisfaction.

Angel Mirabal

A very good hotel and very nice service by all the staff, everyone was really friendly and nice, and if we need something they will help! About my room was super and food was delicious, I enjoyed so much activities from animation team especially aqua gym with dasha! She is really professional, thanks to her I will start to do it in home😹 thank you for all guys I will miss you, dasha I will miss you more:(

Dairon Roblejo

A beautiful hotel that is highly recommended to spend a good quality time. It is in an area where you can also leave the hotel if you want to enjoy other experiences and you will find everything outside very close to bars, clubs and other places. I really recommend it and have a good experience. in that hotel and I met many friends, the workers are very friendly and charismatic ✌️😁

Pawel RUNDSZTUK

Very good family rooms (two separate). Location is near great touristic promenade, museum, and near center of Hurghada. Animation is very good without being to much insisting and without loud music all the day. The only point to improve would be a more variety in restaurant, it is present but not highlighted as theme plates. A global very good experience

Antoni Avramov

The hotel has everything a family with children needs. Very nice aquapark. The staff cleans everywhere all the time but they are not as polite as they should be, so this is why I give service 3 stars. The lifeguards are doing a great job! There are little coral reefs at the beach, so one can do snorkeling and see many of the fish you can see when diving at the special locations. The entertainment is VERY good!

Mohyaddin Alaoddin (Grey)

The vibes here are amazing, I was lucky to attend some wonderful events during our 5 nights stay there with family. The main restaurant serves top notch open buffets, the animation team there does great job in organizing parties especially for kids. Be ware though some marvelous shows might raise your expectations so much that you might think other amazing shows less entertaining. But overall I'd recommend people looking for having great leisure time to spend at least 3 days there, you'll enjoy it.

Jana Kusnirikova

Room and balcony very spacious,i had very nice pool view. Georges sea bay,turquiose water,swimming pool amazing. Waitress at pool bar also very good. Food in hotel restaurant very good,plenty of choices,cakes are top one for me 😊 Hotel is couple minutes walk from strip where you can find plenty of shops,restaurants and bar. In overall i had lovely holiday in this hotel.

Cristy Rust

We stayed here in 2021. This was our favorite hotel and room from our 2 week tour of Egypt. They also offered the services of a hotel doctor (for a fee) if necessary. I hadn't seen that before. The snorkeling was AMAZING. The waters are so clear. We also did parasailing and took a taxi to the nearby aquarium/zoo. Loved the on site restaurant, the entire staff was great and the beach staff was so much fun. What a dream vacation!

Anna

Awful, absolutely awful place. Location wise you are surrounded with either abandoned houses, run down sites of some sort of construction in the middle of nowhere. Walk out of the hotel and within 5 minutes was back and wouldn't dare to walk around any more. Definitely 100% it is not 5 star hotel, never was! Don't book! So many beautiful hotels in Hurgada with beautiful facilities, clean rooms and amazing food non of this could be found in Sea Star! Room was dingy, bathroom covered in mould, with tails broken and sharp edges risking you getting cut by them. Rusty and broken down soap holder in the shower. Basically it was very unpleasant to use the bathroom. Room dingy, old and just unpleasant. TV not working when I asked at the reception about it I was told that the problem was across all hotel and they are unable to advise when it's going to be fixed. Two tiny swimming pools one should be with heated water but not working. Food nothing to talk about. Boring, cold, service inattentive. Basically I would say 3 star hotel. The worst part for me was constant harassment by the sales reps, not 5 minutes I would be left alone, they would return again and again demanding money for the service I would even want. horrible place was delighted to leave after one day. Can't understand how such place could have been advertised as a 5 star hotel. It's definitely not 🚫

Stefan Zaric

The hotel is good, excellent food, good service means all praise. Several times there was a misunderstanding about cleaning the room, but in the end everything was fine. In the end, when we were leaving the hotel, they also tried to charge us for the snacks and drinks that we allegedly took from the fridge and we didn't even touch it, what's more, we left a bottle of juice after leaving, so it was more than when we entered room. The bathroom is more old-fashioned and needs renovation soon, at least it would be befitting a 5-star hotel. The courtyard of the hotel and the beach are really nicely decorated and regularly maintained, while for example the sea is very bad, no deeper than one meter.

Emilia Mckenzie

I came here with a tour and I was surprised at how big the place is. The beach really gives you an opportunity for enjoying the solitude. It's not over-crowded, at least during the time I visited it. Food was decent. Lots of healthy options and variety! However, things could be better.

Kat B

Nice and cosy hotel, with 2 small pools, but very close to a really nice beach. Shallow enough even for kids, but with a lot of little fish, close to small "coral reef," so everybody can explore. We were snorkelling all the time! Great location, close to a very nice and helpful pharmacy. The food was OK, the staff was nice.

Ali Joumaa

Our recent stay last week was truly exceptional and left a lasting impression on my family and me. From the moment we arrived until our departure, every aspect of our experience exceeded our expectations. The hotel staff warmly greeted us upon arrival, providing a smooth and efficient check-in process. Their friendly and professional demeanor made us feel welcome and appreciated as valued guests. They were also incredibly accommodating, ensuring that all our needs were met throughout our stay. The rooms were immaculate and well-appointed, offering a comfortable and luxurious ambiance. The attention to detail in the room decor and amenities was commendable. We appreciated the comfortable beds, clean linens, and the overall cleanliness of the space. It truly felt like a home away from home. What truly set this hotel apart, however, was the exceptional level of service we received throughout our stay. The staff consistently went above and beyond to ensure our comfort and satisfaction. From arranging transportation to offering local recommendations, they were always attentive and helpful. Their dedication to customer service was truly commendable. Our family thoroughly enjoyed our time at your hotel. It provided the perfect setting for us to create unforgettable memories. We cannot thank the staff and especially Mr. Namazy enough for their warmth, professionalism, and genuine care during our stay.

Люда Харченко

I had a great time in this hotel. Cuisine was delicious. My hotel room was clean and spacious with air conditioning and a nice view from the window. This hotel has a large swimming pool and a heated pool. There is also a large water park with slides on the territory. In the evenings, the hotel organizes an entertainment program. The hotel also has its own beach with a bar, which is very convenient. I like this place.

jakub fus

Hotel very good. Always clean rooms, good service. Went with friends, had much fun on the slides and in the pools. Not bad food, the best in the beach bar.

Gary Rourke

Really nice place very clean staff are very attentive in all areas always cleaning and very friendly

Tobias Borgwardt

Wonderful Ressort, very family friendly, nice playground for the children, aqua Park from alibaba useable, perfect for children. Beach is nice, lot of shadow place available, when you are not too late, not that much sandy beach more Stone beach available. Main Restaurant is a little bit loud for my impression. There is lot in progress around, with building New Rooms. Service only 3,5 Stars, cause in Restaurant it takes sometimes too long until children at children table get there drinks and they have plastic forks etc., I can't understand. Maybe for future, shadow roof top for children pools.

Bohdan Solodovnichyi

An excellent establishment for a family holiday. Good service. Many can be chosen according to your request. Great service and staff.

Ivett Kata Sibánné Kis

It was my first time in Egypt, and I fell in love with this hotel! All the hotel members are kind, happy, helpful. They are amazing really! Our room was fantastic, spacious, clean. Every day we got water, coffee, clean sheets and towels. The food was so good. My favourite was the breakfast. Everyone can find something for to eat. Hope to see them soon! Thank you for everything, it was a pleasure to be your guest!❤️

Ramona Elena

we were pleasantly surprised by the hotel, the staff and everything it contains, besides the wonderful architecture that reminds us of the cartoons, as well as the staff, food and entertainment. It is a hotel that deserves more than 5☆, every day we find pleasant surprises in the room, which makes us seem special. The excursions offered by them are reasonably priced and you will have a dream experience. Team Cave Beach, I hope to see you again soon, this was an unforgettable experience 🥰🥰🥰❤️❤️

Bogdan Stoianov

The hotel is excellent. One of the best in Hurghada. Staff are awesome. Food is great. Highly recommended! Especially comparing to most other hotels in the city :) Very quiet place. It does not allow children, which is very good ! :) Has a beach that is very shallow water, good for swimming. Has a kite and dive club next door.

Sandra Ng

The hotel is lovely and quirky the weather is beautiful! The food however is poor honestly you get 6 chips and two chicken strips in your burger. Meat is always over cooked we pretty much ate bread everyday! The best meal of the day is breakfast although they undercooked the omelette a few times. Most of the staff are lovely and helpful but we did get the odd rude person. Location is about 30min from the shops so you will need taxis

Dominik Byczek

We came in a group of 6 and were worried for the food quality, hotel service / cleanliness however none of it should be worried about. Truly amazing experience everyone is very polite and the excursions from the hotel were also very good. Would definitely recommend this hotel to anyone thinking of visiting Hurghada or Egypt in general.

Alan McAleer

We booked last minute as I have cancer and wanted somewhere to go before I start treatment. On arrival we were told of our room and 2 single beds, we asked for a double bed as we are married 37 years, this was granted, he asked did we mind being ground floor and closer to the beach, we didn't mind "the resort is big". Our room was Garden View, although we were facing the pool at the Aladdin resort. The view was good we could use the pool at Aladdin also. The beach was 50 yards away, the main building with the restaurants was a 5 minute walk. All win win so far. Our room was modern spacious very clean with wifi, safe and air conditioning all free. The only fault and its very minor was the picture quality of the TV wasn't great but not an issue. Our room was cleaned ever day. I would recommend you bring fly spray for the room and mosquito repellent as they can be a nightmare. The beach was fantastic and good for snorkeling you would need beach shoes to walk up the jetty or to paddle as there are some stones in the water. The beach is all sand with loads of sun loungers most under umbrellas but you can move them into open space. You have access to the restaurant on the beach for drinks and lunch you can also use the Aladdin restaurant. The food was fine ,I'm a very plain eater and had no issues. I would recommend everyone to get up early and see the sunrise it's just amazing "I've attached photos" We didn't use the main pool but it runs through the resort a good bit of it is shallow. We also never used the aqua park but seen it and looks fantastic. There's a a pool bar for drinks etc the main building had restaurants with good variety and good service. Some shops in the hotel but you can find cheaper across the road or in the town, I guess like most hotels. We used uber to go into Hurghada as a taxi can be expensive. As for the staff, everyone was friendly towards us we didn't need or want for anything. Even on arrival the reception staff were very welcoming. Our luggage was taken to our room. We stayed for a week and paid £350 per person but like I said it was last minute. We got great value for money. A great break which was needed.

Ramy ELkaliouby

Heated swimming pool is a big plus . Food is good but needs more variety. Bars are good and clean . * 5 stars are for the hotel ‘s management . Assistant General manager & General manager . They are professionals and deserve their titles.👍

Y Jaber

We had a very nice time in this hotel. It's very good and has lots of activities for the whole family. Only i was disappointed when my sleepers were stolen!! I liked the new rooms ( remodelled)very much but when we moved to an old room in the next week i didn't like it too much because the bed was a little rough and there were 🐜 ants in the old furniture!! I could not open food or eat in the room because the ants then will come to get that food.. it was an annoying thing. The rest was fantastic!! The service , the people who work their and the food. There's nothing to say because everything was super 👌 Thank you Alibaba. We had a great time!

jerry oosterling

Very nice place overall a good hotel. And I would recommend it. A lot of friendly people willing to help you. My son missed some snacks, normally we got those in other places. One kind of annoying thing when relaxing on the beach, sellers...scuba, dolphin, hair cut, safari, massage. Its too many times. They are friendly and not pushy but each time you have to say you are not interested. But if that is the only thing...you can say it is a good place! Thanks crew of Ali Baba. Note wifi is free all over the park (thumbs up) but slow better get a sim with a couple of gigs.

Mohamed Salah

Dear all, I would like to thank you very much for everything. specially Mr, Ahmed Badr, F&B manager and all his staff a team. Really all of them was very kind and so friendly people. I would like to inform all the guests you never be feel bored at hotel Ali Baba, you'll get feel like you're at home. One more time thanks for everything and 100% we will back for you and I hope I will get back the same room 4908. Best Regards, Mohamad Salah

Vladimir Banica

Very nice, but everything is very old. They say that it was open in 2010, but the AC system is from the 80' s I think. The rooms are very big and pretty clean. All personnel are very nice and friendly. A lot of food but personally I didn't like it. Overall a nice experience, I recommend it, but it is a 5*stars resort only by local standards, from my experience 3.5*stars at most.

Daniel Popescu

Have a nice vacation! Aug 2023 It was a very nice vacation! The temperature was 43 degrees, but a pleasant one, as long as you stay in the pool, in the shade or in the air conditioning. The staff was nice and professional. The beautiful environment. The food is diverse, fresh and very tasty. Lots of sweets and delicious fruits. Recommendation for the hotel: a greater diversity for alcoholic beverages. Love!

ProGamer69

We stayed at the Titanic Palace Hotel, the best hotel in Egypt The large, clean and unusually beautiful territory of the hotel Clean and comfortable beach places for relaxation, many pools and various entertainment for both children and adults. We got a lot of unforgettable emotions here. Very good service, polite friendly staff, thank you all for your help and a well spent time The food is very tasty, a large selection. Every evening there are shows and often festivals and discos, everything is very impressive. It was a wonderful vacation for our large family, we are very pleased that we chose Titanic Palace

Netty West

Staff can not do enough for you. They really want to make your experience a good one. Food only the seriously fussy would complain, there are 6 different restaurants from Chinese to Hot Stone. These run alongside the 2 buffet restaurants, which offer freshly cooked dishes, barbecue stations outside cooking meat, and fish. Rooms are clean and spacious, from garden rooms, pool rooms, and pool bungalows. You are bound to find something to meet your budget. Pools are numerous and aqua park on site. Kids Club and entertainment throughout the day to keep you active or just chill by the pool supplied with water or alcohol by the attentive staff. The sister hotel next door is open to use all their facilities. Spa available and Bazaar onsite.

Holly

Just coming to the end of our 3rd holiday here. Free upgrade to a larger room, not really needed but nice all the same. Rooms are a little tired but clean and serviced well. Every member of the team were welcoming and friendly, we were spoilt by 3 in particular, the young man collecting glasses and serving drinks on the balconies, the life guard, always near the pool bar, beach side and the young man at the bar in the buffet restaurant on the left. Never went hungry, food was great especially the hawawshy and the kofta. We'll definitely be back a 4th time :)

Ana Antić Folić

A resort that I would recommend primarily to families with children, but also to couples, older and younger people. whoever wants to rest, enjoys. Pleasant accommodation (rooms), beautiful, very comfortable, and arranged so that you don't have to be careful not to break something. You can feel very relaxed in every part of the hotel. The food is delicious, everything is neatly displayed, adapted to various world cuisines. The restaurant on the beach is also great. They have interesting slides in the pool, and the beach and water are lovely. Very, very nice beach within the hotel. A lot of entertainment for children and adults. Rooms are cleaned regularly, imperceptibly and daily. We didn't feel the need to leave the hotel even for a day. We have wonderful memories from that vacation.

Aleksandar Curcic

One of really good hotels in Hurghada with descent rooms, good food, nice beach, lots of additional acivities. Who is seeking for a quality rest and fun at same time, this is the right place. Water on the beach is hot and clean. If you get up early in the morning maybe can meet sea turtles.

Dušan Krivošija

Hotel with a beautiful beach and well organized for kids. However, service is poor as there are queues for everything and you have to come with a lot of patience. Main restaurant offers low quality food and not a lot of choice. For better quality meals there are queues and they run out of it quickly. If you would like to go to beach, you will have to get up before 8 AM to reserve umbrella and sunbeds, otherwise you will find none.

Sorin-Cristian Mateiu

Plus: Excellently maintained garden with beautiful palm trees and exotic vegetation, green cut grass. The beach is wide and clean with nice and effective umbrellas. I liked very much how the accommodation buildings are spread between the exotic vegetation. The food is very good and available from the different restaurants across the resort. I was very impressed by the Italian restaurant, such a good ambiance, kind service, good food and delicious deserts. It is perfect for a romantic evening. Excellent job of the entire team 👍 Tortuga restaurant doesn’t have all the diversity of the food like the main restaurant, but it has the smooth ambiance, not crowded and beautiful sight towards the beach and the gardens, feels like relaxing near a light breakfast on an exotic island. Very impressed. Minus: The WI-FI is free only in the lobby. There is no net for mosquitoes on the room (when outside air is cooler you cannot open balcony door to refresh because of the mosquitoes and you need to use continuously the AC) Recommendation for improvement: The bracelet you receive at reception is permanent (you can’t take it off during the stay) and the excess is cut, but after the cut sharp edges are left which can cause injuries. Maybe another method for services recognition should be investigated Find a way to reduce the spread along the beach of the smell from burned fuel by the motor boats near the shore (sometimes they just keep the engine running but not leaving the shore). It perturbs the good feeling of the sea breeze.

Abin Mukhopadhyay

It’s a resort with huge area and all facilities in house . Unlike other places in Egypt this resort is all inclusive that is water , soft/hard drinks , snacks all are provided unlimited quantities free of cost . Beach area also very nice and clean . There exist in-house shopping , medical facilities, 2 swimming pools, all inside the resort . Food in main restaurant is bland and monotonous. Another issue is many block rooms don’t have any view other than of opposite buildings, which is not enjoyable during vacation

Kalnietis Aš

First of all, this is not a 5 star hotel. It looks like an old budget 4 star hotel. The room is old, the bedding is poor. We found a big cockroach in the closet. The bed is very uncomfortable and hard. The pool was good. The gym is terrible, lacks equipment, is worn out, no air conditioning, no water and no towels. Snorkeling is average. Many badly damaged reefs, no turtles, snorkeling in the bay is dangerous due to dangerously maneuvering motor boats. The food would be good if not for the diarrhea we got probably from the fresh salad or the ice cream machine by the pool.

Eimis S.

Hotel's premises are obsolete, rooms need refreshment. Food was quite average in compare with other hotels in Egypt. Some personnel was rude. Beach is nice, good for families. Coral with sandy bottom, quite beautiful. But coral from Hilton's hotel side was much better, so we snorkeled there all the time. Saw turtles almost every day.

ste flex

It was amazing the corals on the beach are beautifull and the sea itself is amazing. The food is good and everybody can chose and the waiters are nice funny and handsome. The rooms are not that nice there were cockroaches but only once and the fridge wasn't freezing. But the room service was amazing they can mame origami from towels !!. Overal it was amazing and it is worth it to try some trips to dolphins.

Eva Gonci Kirthova

The best beach for snorkeling, the hotel is simpler, but nothing was missing. The dining room was always full, we would have accepted the meal in a quieter place, it was crowded.

Vitaliy Kononovich

Very good location. Long sandy bay with turtles and good coral reef from the left side of the bay. Nice place for snorkeling and diving.

Eslam Habib

staff was very helpful the food was the highlight of the trip. it was amazing the variety of options and quality of food was really great. the location is near a beach and most of the tours can pick you up from the hotel so location is also amazing the rooms are old but they are really well maintained

Andrea Giraldo

It’s a good hotel in general, just nothing special. It’s listed as four stars but I think is more 3 or a high 2. There is no free wifi behind the lobby or pool (which is slow). Food in general is good and varied but not too much for people with fish and shellfish allergies like me. The closing of the pool is way too early for the heat (5pm). The sea area is nice, though some parts are too rocky and there should probably be a warning. Room is a bit dated but bathroom has been remodelled. LOVED the fact they take care of the cats around, there is always water and food and all seem very happy and friendly

israa farrag

It’s good for a 4 stars resort.. the rooms and bathrooms r so clean.. they also care for the pool hygiene.. and about the food it is not a big variety but it is tasty and different every day.. also the entertainment team and programs there r so good during the whole day and different every day.. also the staff is so friendly and helpful but not so professional compared with the higher standard hotels.. in general it’s a good value for its price and stars. I recommend it🙏🏼

Mr Mark

First time in Egypt ever and we are so lucky to have found this hotel. Can’t fault the staff,rooms,food. We spent 10 days there from 23 September to Tuesday 3rd (room 215). Variety of food was good at every sitting,lunch and dinner are superb with a lot of food on offer to cater for everyone. WiFi is free around the pool and reception but it is very very very slow and keeps on timing out,didn’t bother us as we were on holiday so the phones stayed in the safe in our room. You get the safe free in your room,bottles of water,sprite and Coca Cola (all branded and not fake) are also free. We had an amazing cleaner who was so helpful and always wanted to clean our room. Reception staff are also amazing and very nice. Pool does close early but not a problem as you have the beach round the corner,dinner in the evening is outside around the pool and ads a lovely feel to eating outside. All in all we can’t fault the hotel one bit and would happily holiday there every year. Thank you bel air azur for the best holiday we have had ! Mr and Mrs D.

Ken Smallwood

Loved staying here. Only complaints were the shower drain was super slow and when we booked scuba diving with the person in the lobby we were taken to a place (fantastic operation) 30 minutes away by van. We thought this was odd when we found out there was a dive operation in a connecting resort a few minute walk away. Lots of German speakers. Also did the massage which was great.

Jennifer Murray

Best place I’ve ever stayed. The facilities are incredible and the location but what makes it so special is the staff. Such great characters. Always making us laugh. Couldn’t have been more helpful. Mohamed in the animation team was just brilliant, he made every day brighter for us. The food was exquisite and the attention to detail across the board so impressive. Highly recommended

Maureen Pring

The hotel was lovely. Rooms were comfortable. Had everything you needed. Meal times there was something for everyone. Service was exceptional both in the dining room and bars. Our young man who cleaned our room, deserves a mention as he went out of his way to make sure we had everything we needed. Muhammad you deserve a special mention. Thank you. Reception were friendly and helpful. The only downside was too many steps.

Amr Fahmi

I really enjoyed my stay in Nov 2023 at Sunrise. Everything was great 👍🏽 I really recommend this hotel for long time vacations specially if you are a family. Some rooms just need some renovations. But still staff and chefs were so great specially receptionists are so kind

Laura Curtis

Amazing hotel! All staff amazing cannot do enough for you! Travelling with a fussy unwell 18month old the kitchen staff even made her separate food at one point to try get her to eat! They honestly go above and beyond. Hotel spotless everywhere you look always someone cleaning or doing something to make it look amazing ❤️ would definitely return!

Soraya Spaans

Great hotel. Animation team is very nice an kind. There are so much activities to do for young and old. I had an awesome vacation! I would recommend to stay in this hotel if you’re visiting Egypt!

박초영 (cho_tographer)

The room was a bit old so I was disappointed. But, other than that it was a very enjoyable vacation. The staff were all friendly, especially! I was very satisfied with the meal! The chef was very friendly and greeted us warmly. In particular, the menu changes every day, and everything was delicious, so I was really looking forward to it before the meal. I gained 3 kg during this vacation🤣 It was fun to watch the performance every night. We were also lucky to participate in snorkeling, and it was fun because there were so many fish in the sea in front of the hotel.

Tanja Erdelic

I am grateful to you and your team for the extraordinary service I enjoyed at your hotel. You all went above and beyond to ensure I was comfortable and well cared for throughout my time with you. Thanks to the warmth and hospitality of the staff at your hotel, this has turned out to be the best vacation I have had so far. I’ll be looking forward to spending time with you the next time I’m within the area.The quality of service delivered by your staff members during my last trip has convinced me that I can always rely on your hotel for the home-away-from-home feeling. Special thanks for your staff Adam, Tiffany and Serag, they are the best.

Daniel Kasaš

The hotel is actually a 2 star hotel. The staff is very unprofessional and very rude sometimes. The rooms look worn out. The main door in our room didn’t work 4 times in 7 days and each time we had to wait from 30 to 90 minutes to get it fixed. We found hair in our food a few times. They are constantly trying to get your money any way possible. They don’t care at all if you enjoy your stay or no they just want you to pay and that is it. Nobody helps you with your luggage when you are checking out. The staff member are behaving like they are the owners in the hotel and not the workers. Also, there is a pipe that directly goes from the restroom to the ocean where people are swimming. Overall this is definitely my last time at this hotel.

Mai Shams

The hotel is like a prison, if you don't book your excursions from them than they don't allow the bus who comes to pick you up to entre the hotel and you have to walk outside to the main road . So basically it is a prison and your freedom has been taken and you are not a free person to choose where you want to book your activity . Never ever this hotel again, the worst service I have seen

Khaled Solimn

This was my second visit to the hotel. I loved the spacious and quiet rooms, the restaurant, pool and the beach. Food is good overall with decent variety. The hotel is recommended for travelers seeking tranquility overall.

Katarzyna Kowalska

An elegant resort in an Arabian atmosphere. Lots of swimming pools, some with heated water. Good service, tasty, varied food. Interesting entertainment program. What's important to me is the music - classic 70's and 80's, not noisy. The room was quiet.

Jake Len

If you have found out all services, restaurants, pool areas aso its nice to live there. But you will need at least 1 week to get all information. At reception desk you only get a black-white copy of the resort, no additional information. Getting drinks is difficult and long walking ways. All in all can you have nice holidays but better get plenty of information before you arrive.

Paul Martin

Wonderful decor. Good quality hotel with incredible facilities. Staff the best especially Mohammed (Mo) Assistant Front Desk Manager who made our stay so good. He personally checked ✔ our room when we arrived and made sure everything was perfect thanks Mo...

Julia Kareem

100/100. Excellent service in the hotel, great choice of tasty food, amazing people working there. One of our best holidays! We will come back! thank you!

Vee

We just returned from our stay at this hotel. Pros: - Great service - Everyone is very friendly - Great pools - Great selection of shops on the hotel grounds - Room was very spacious - The cleaner made sure our room was very clean and made our bed every day - Great location in terms of Senzo mall as it is next door - It was great value overall for what we paid so we were happy! Cons: - Food is sooo bland, for example breakfast we could barely eat as it was so plastic-y and bland. - The cocktails do not have much of a distinctive flavour and all taste very similar to each other - Some of the waiters were very creepy towards me calling me pet names when I went to get a drink - No beach - People always reserved sun loungers even though that was 'not allowed' - We were moved after the first night to another room which was an ordeal as the communication between staff was not good - No iron in the room unless you ask for one - Telephone in our room was disconnected for some reason - We got twin beds even though we booked a double bed, unsure why? - The people selling things on the grounds could be very pushy

jessica shakour

Loved the place.. the cuisine, pools, beach, services.. etc, everything was so good

Hossam Fahmy

The hotel is under construction... when finished I believe will be one of the best destinations in Sahl Hashish .. the sea here is more than beautiful and the sandy beach is super clean and nice ... The hotel will have a variety of restaurants serving different cuisines ... in additional to traditional bazaars and souvenir shops.

Yasumiii

I don't know where to start. How is it possible that you travel all the way to rent a flat on THE BEACH and don't get to use the beach? How is it possible that you see a very nice advertisment of a resort with a beach a spa, restaurants and have NONE of those? I do not kid you none of those. Oceans breeze does not offer you anything because it's still under construction, full of workers only pools with no chairs no umbrellas. Not only that but we discovered that the bridge we take to have a dip in the water is not oceans breeze's bridge, it's TROPITELS the resort next to us and ofcourse they didn't allow us. I can go on forever about the flat's Hygiene, the cockroaches we saw on our first day of arrival, to the noise we hear from workers everyday and them cutting off water and electricity so they can work :))) and the amount of things we faced but to spare all that just BEAWARE of Islam hafeez and his son Mohamed ibrahim hafeez but specifically Islam the person we rented the flat from is not a professional, not someone to be trusted. He's a typical sales person with the art of persuasion, he'll sell you comfort he'll sell you everything to fall into the trap of actually buying the idea and get screwed over. Just like he did with us. The amount of calls and complaints to Islam hafeez so he could do something are uncountable and he just gives more lies with his fascinating art of persuasion Thank you Islam for a Disastrous trip :) karma will come bite you

Tina Tammaro

Be aware of this place , the spa is not real, no restaurants, NOTHINGG! !! Full of cockroaches everywhere, not clean ,the staff is the worst , electricity goes out at least once x day and same with the water , full of workers that watch you when you go to the pool, be aware of ISLAM HAFEEZ and MOHAMMED IBRAHIM they are the ones who gave us this appartment and lied to us about everything and btw if you dont have a car you are literally screwed,because there are no supermarkets and the tapwater is not for drinking, the beach is not folinished and full of corals that might hurt you if you try to use it !! DONT BELIEVE THEM IF THEY TELL YOU YOU CAN USE TROPITELS BRIDGE TO USE THE BEACH !! NOT TRUE

Gabriele Ali

Nothing is real, I'm warning everyone ,this place is the worst , you cant sleep at night from the constant noise from workers, NO RESTAURANTS , NO SPA, YOU CAN'T GO TO THE BEACH BECAUSE IT'S FULL OF CORALS AND IT'S NOT ORGANIZED AT ALLLL!! they will tell you that you can you the Tropitels bridgee ,absolutely not truee! They ruined my vacation, the electricity gets cut EVERY SINGLE DAY, same with the water, what you see in the website are all lies i promise... Be aware of ISLAM HAFEEZ! !!!! The biggest liar in this world!!

Mr Daniel Thomas Whittington

I chose this destination as a chill place to go with my parents, my wife, and my children. Although it was advertised as a family-friendly location with plenty of activities, we felt as though there wasn't much to do. We found that it was a slightly fake all-inclusive resort, as fruit juice, ice cream, and all the "good" quality items had to be paid for. Your drinks could be squash, so your all-inclusive didn't include fresh juice. I was a little disappointed by this because it shocked me. I had never been to an all-inclusive restaurant before, where fresh juice and ice cream (of variety) were extras. Although this was the case, the staff were absolutely incredible, and they really tried hard to make it a time worth remembering by being so polite and welcoming. You did get a family vibe. I felt that simple things were missed, like dancing for children without being forced to watch a show. All in all, I wouldn't revisit the hotel, but it was a beautiful place, and the people were lovely.

γιομνα Σακρ

I really enjoyed staying their. Great atmosphere, the staff were helpful and excellent, the food was amazing and had lots of variety, the sandy and the coral beach gives you a variety of doing a lot in one place even the kids enjoyed snorkeling. The room was clean the whole place actually was clean I will visit again and again this will be my perfect spot for me ,my kids thanks you all . Thanks Arabella

Andrii Palii

Good choice in the restaurant and good taste. A bit old fashioned rooms but clean. Friendly staff. Only one small minus is the beach, just using ladder

Rui Sousa

Attention to detail from all sectors of the Hotel. Very clean place, well located. Rooms well kept although the years do show. Food and drinks is what to expect from a decent AI board basis thinking for the week. Obviously for those who think that AI gives them the right to indulge foreign drinks or caviar free of charge, not the place for them. Well done Arabella.

HalalBurger Addict Sydney

Really enjoyed my stay here. The location is amazing with their own private beach for snorkelling and waterfront restaraunts with daily buffets. Rooms could be slightly improved but for a 4 star resort this is well worth it.

Solarnal Borentaa

Very good hotel I like so Very tasty food, there is a lot to choose from. Drinks are great too. The rooms are beautiful and aesthetic, cozy and comfortable. It's great fun when the cleaners fold something out of towels and sheets. The roller coasters are very fun, good, non-stop. The animators are very friendly and fun, sociable. It's great that there are heated pools. and animation the best in hotel

Maya

Sure, I can help you with that! 🏨 How about I generate a fun, positive opinion about a hotel for you? Here it is: "Wow, this hotel is like a dream come true! From the moment you step inside, you're greeted with warm smiles and top-notch service. The rooms are so cozy and beautifully decorated, making you feel right at home. And don't even get me started on the amazing amenities! You can relax by the pool, indulge in delicious food at the restaurant, and even pamper yourself with a spa treatment. It's the perfect place to unwind and create unforgettable memories. Trust me, you won't want to leave!" 😄🌟

tomas Nagy

The hotel is more than wonderful in terms of location and space, and the reception team is excellent, distinguished by their cheerfulness, constant smile, quick accommodation, and meeting all requirements. The service in restaurants and bars is excellent, and the hospitality staff are clean and tidy. The swimming pools are clean and LifeGuard is always around the bathrooms. Room service is excellent and the rooms are clean. The food is diverse and there are various restaurants. The entertainment team is always excellent, their concerts are wonderful, and their programs are very beautiful. I thank all the team and your friends for welcoming us. The Aqua Park is wonderful for adults and children, and dancing with children is very good, and the shows are wonderful and varied. I thank all the people in this hotel, and also the beach is very beautiful.

Hisham Gaffar

A wonderful hotel with amazing staff. The staff really are a credit to this hotel. The entertainment team were amazing and really got you involved without being too forceful. The reception staff made checking in very easy. The restaurant was always clean and tidy and there was always plenty of choice. The meals do become repetitive but I’ve found this in every all inclusive resort I’ve been too. The three hotels are closely situated and are very easily accessed by walking. The nighttime entertainment was excellent and the children really enjoyed it. The health and safety of the hotel was excellent and always keeping the hotel clean tidy and well maintained.

محمد داخلي

The hotel is one of the most beautiful hotels I have ever said in my life in Hurghada. The hotel is very clean, food is forbidden, and it is very nice. There are many types of meat and fish. There is a variety of salads as well as And let us not forget the most important things in the hotel: the room is clean and wonderful, and the hotel staff are also very friendly. drinks.

David Vrana

We were in your hotel on vacation this year and enjoyed our stay. The hotel, the beach and its surroundings are nice and clean. The rooms were always meticulously cleaned. The food menu was varied and tasty. We thank the hotel management and all its employees for performing your demanding work at a high level. We especially want to thank the waiter from the main dining room, Mohamed Soliman, who was always very helpful, kind and willing to accommodate the wishes of the guests. He is an intelligent and educated man and does his job conscientiously and professionally. Please convey our personal thanks to him. We will be happy to come back to you again. Best regards.

CAROLINE PHILLIPS

We visited the hotel on 3 occasions with day passes. Everything was excellent and we couldn't have wished for more for our visits. From the parking/security staff on arrival, to the Reception staff who were so welcoming to the pool and bar staff, every member of staff without exception was so helpful and friendly. Animation team even included us inviting us to take part in the various activities. Beach BBQ food and snacks were very good. We will certainly be returning again later this year and look forward to it.

Jaroslav Kollar

We were very satisfied. The food tasted excellent, the staff was very friendly. We definitely do not regret this choice of hotel. The friendly atmosphere of the hotel and any requests fulfilled without any problems. The sea was very calm, great access to it. Small corals for snorkeling are also available in the fenced area for swimming. The wifi worked great and there was no problem with the internet. The only weakness was the animation program, which would need to be significantly improved. Especially the one during the evening hours. In conclusion, I would very much like to praise Mr. Fawaz. The best waiter in the dining area.

Mohammad Ibrahim

It's truly astounding how some establishments can masquerade as "professional" when their actions suggest otherwise. Six weeks in advance, I meticulously planned my vacation, trusting Old Palace Hotel Sahl Hasheesh to uphold their end of the bargain. Yet, a mere few days before my much-anticipated escape, they saw fit to cavalierly revoke my reservation. Their justification? An alleged issue with my credit card – the very same one they had previously assured me was in perfect order after I updated its details. The audacity to then insinuate that they had merely acknowledged the change, but hadn't verified its functionality is nothing short of laughable. Perhaps such tactics might amuse a toddler, but for those of us with genuine expectations, it's a gross display of ineptitude. Fortunately, I found solace in a more reputable hotel, where, surprise surprise, my credit card worked seamlessly. One can only hope the Old Palace Hotel revisits their definition of "confirmation" for future guests. Needless to say, they won't see me again.

Alaa Ragab

Fantastic hotel with a lot of facilities, trip organizations, jacuzzi, spa, pools, and amazing sea location 🌊 . Food is fantastic, and they need to add more varieties. Staff are very friendly, the reservation was easy, and the rooms are very clean 👌 with coffee &tea 🍵 set and mini bar. There are also Brazilian and Italian restaurants with very good service. It was a very good experience and I am willing to go there again.

Remmi Edelbo Pedersen

Fantastic value for money. The service was great with very friendly staff and great food and drink. We went for sports and relaxation and the Apollo/Playitas facilities are great. Olympic pool and gym was clean and staffed with very friendly and service minded people. We are already planning our return. If you are travelling mostly for the sports see if you can get a room in A1 the building next to the Olympic pool.

Pascal Höfliger

The weather here in Hurghada is, as always, excellent. And the hotel we chose here fulfills our wishes. After we complained about the first room, we immediately received another one that was much larger and quieter. the animation team is great, especially Tone is very funny. The food is of very high quality for Egyptian standards. We are happy to recommend the Hotel Pick Albatros.

Sara Sheppard

We have come here many times now, with and without our 1 year old daughter. The hotel and staff are fantastic, lots of bars, restaurants, pools and great entertainment. The staff are incredible too. The beach in the opposite hotel (included) is a must too, snorkelling there is beautiful. Everyone we go back home we go straight to the agents and book to come back :) can I live here permanently?? I would if I could ;)

László Boros

I was very satisfied with everything. Very friendly, kind and polite staff. Very nice pools. Delicious and varied dishes. Everything is very clean. I liked that the animators at the pools were polite and did not force the programs. However, I participated in one or two programs. The staff at the restaurant and by the pool are also kind and polite. I liked that the 3 hotels are completely passable and that all restaurants, bars, and slides can be used freely. The bus to the beach was comfortable. There were never many people and there was always a free sunbed. I would like to come back here again...

Willy

Large hotel complex with numerous pools and water slides. This provides a lot of variety, and it never gets boring. Additionally, there is a fitness room with decent equipment. The staff is extremely friendly and attentive. The entire facility, as well as the rooms, are very clean and well-maintained. When it comes to dining, there is an extensive buffet with something for every taste. The quality is also very good. I would recommend the hotel anytime.

Galal Osama

I had a pleasant vacation with my friends at this resort. The view from every room is absolutely fabulous. The food was decent, and the resort offers everything you need so you won't have to leave. However, it's just a 10-minute walk to the local markets if you wish to explore. The rooms were clean and comfortable, and the lagoons on the property are breathtaking. I would definitely choose this resort for another vacation in the future.

abdalla fredoun

We had an amazing time at your hotel! The staff was friendly, the animation team kept us entertained, and the food was incredible. The hotel exceeded all our expectations. Our stay couldn't have been better!

Kokoro

Not only does the hotel contain a vast spectrum of activities, but also a very entertaining animation team. You can't be lost in the hotel, since the animators vividly engage in integrating the guests. The potential activities encompass volleyball, Kubb, ladder golf, darts, soccer, water aerobics, and more. Moreover, the beach, the epitome of the hotel, is exceedingly delightful and considered one of the finest in the vicinity. Furthermore, not a single evening passes without an entertaining spectacle. Dances, fire shows, and outstanding singers grace the stage. The dining experience also offers remarkable diversity, with multiple restaurants catering to every mealtime. If one suddenly desires to go on a shopping streak, shops, right in front of the hotel, are also available. All in all, this hotel provides opportunity for kids, teenagers and adults to experience a fun, entertaining and simultaneously relaxing vacation

Patrícia Horváth

Animation team is really great, kind and cheerful. The whole hotel is nice. Food is good also. There is volleyball, billiard, aqua gym, night shows every day. They could have drinks that are not super cold because we got ill, too cold drinks for us

Ali Ahmed

The resort's location is its greatest asset, set against the backdrop of perfect sandy beaches and crystal-clear waters of the Red Sea. well-maintained gardens and lush palm trees, create calmness atmosphere . The animation team as they are preapring many entertainment activities like going to night clubs and dancing activities inside the hotel and they are friendly and professional.

Soha saied

The hotel is so cosy with a beautiful golf club and spa. My room has a great sea view, clean and well occupied. Food is really surprising with wonderful taste, presentation and fancy ingredients. I admire how tasty it was. However, I have only concern that there's no activity on pool/beach or evening party, but we've enjoyed the vibes and quietness anyway

ahmed saber

Location is far from the sea, but they have shuttles. Rooms are bigger than expected and well equipped. Food is amazing and the variety is great as well, their western dessert is great 🤩. The SPA we tried the Thallasso was massive, we enjoyed our time their it was great experience and different. We tried the free session for Golf for beginners and it was really great and I had the opportunity to kick the ball far at the end 🤩. Prices for golf wasn't too expensive. Cons: they don't provide water in dinner except with extra charges for half board!!!!!!! Big question mark and not a good sign in which their prices are not low compared to other hotels. Hence, water and juice are too expensive, really expensive. But you can buy water from the Marina with the regular prices and take with you to your room. But it wasn't classy and I was too embarrassed to do so. At the end, we enjoyed our time, but we were on honeymoon but they only provided a cake in the first day, and he changed our room to a room that have a sea view (far sea view), so don't expect anything for honeymoon sadly 😞.

Mohammed Khamis

The hotel has a wonderful private beach. The service is good as well. The staff is friendly. Except for the beach and pool restaurants, food quality is the average quality of Egyptian hotels. Night shows and entertainment were poor. They have a well served gym.

Jana Tamer

Pros : food is good and rooms is clean Cons: there is no activities in the hotel like the other ones , staff is very rude , we were going to this hotel with a bank trip and they are always asking are you with the bank and that is something I can’t even understand cause we were talking the all inclusive board!!! There is no cold drinks in the bar except sodas and not fresh juice any something else is extra charge! Last year i came to cascades and there were snacks between meals but this year they don’t have and I can’t understand that because all hotels have snacks betwwen meals in all inclusive board!! Also the beach is far from the hotel you must ride their bus to go to it it take 5 minutes by the bus but the water of the beach is so good . All bars closes in the hotel at 10:00 pm and it is very early of course except the adults only bar it closes at 1:00am.

Marwa Maro

Big nice rooms. Great pool. Great dinner with very nice variety and Good breakfast. Sea with shuttle bus min away. Great place for resting and relaxing. Near soma shopping place, so supermarkets,pharmacy and cafes nearby too

Lorna Aggett

The rooms are big and comfortable.. The food is good ...but the staff..they are amazing they can't do enough for you and are always more than happy to help. This holiday has been a wonderful experience for us due to the care the staff have given us. My husband is in a wheelchair and they were always at hand to help out.

Gerrit Oertgen

Since a couple of years we are going all over the world to learn about and from people and their countries. But each year we come back to Egypt. It’s like coming home. Wonderful people, great services and beautiful wide. Especially the Makadi Bay and it’s flair is great. Normally we join a resort just one time. But the Serenity will be the one where we felt home most! The last resort in the Makadi Bay serves everything well. The rooms, Services, Ambiente and flair as it’s complete staff is greatly. Following by the 1001 night style the evening lunch and meal were well served. In a Beach Restaurant you can enjoy your breakfast directly at the sea! The offered services you will be offered over the day are good, fair and not to much offered. We will surely come back next time! Glad to see you soon!

Claire Stephens-Davies

Positives: Rooms were lovely and clean and the room cleaner was very pleasant and left our room spotless every day. Areas around the pools are lovely, especially the adult pool, not too busy and no blaring music. The snorkelling was fab. Service was good. The surroundings are lovely, beautifully manicured gardens are nice to walk around, gives it a really natural feel. There are lots of activities to do as well (volleyball, boules, park, table tennis) which would be good if you had kids. There are a lovely range of pools as well for every taste. There’s a nice little shallow one if you have toddlers, a one where there’s lots of activities, a quiet family one and an adults only one. Negatives: It’s not a 5* hotel. A good 4 definitely but the rooms have cracked tiles, the seal around the shower leaked, the hairdryer was broken when we arrived. The food is average at best. Some things (fresh breads etc cooked outside) were nice but the rest was just pretty bland meat and rice choices. The separate restaurant food was probably even worse. We went to the “Japanese” one and the food we were served, if I’d got it from a takeaway in the uk I probably wouldn’t have ordered again. It was the least authentic thing ever and the food we got was on the buffet the next day. Also, don’t bother forking out for wifi in your rooms. It doesn’t work. Get a sim from the airport instead. The other thing I took real issue with is the sheer number of people constantly walking round the pool offering additional services for an incredibly over inflated price. They bother you when you’re reading and if you say ‘no thank you’ they’re asking you why. All in all we had a more than pleasant week. Very relaxing and comfortable but I don’t think we’ll be rushing back, there’s lots of other competition for this type of hotel and it doesn’t stand out enough to warrant a return visit.

Andrew Robertson

Overall great place to go on holiday, spent 7 nights in October, weather good. The resort has loads of pool space, nice beach, with a diving centre onsite. The staff are very friendly and will often talk to brits like del boy. The food is decent for the British but some of the buffet selection is hit or miss. The resort is huge so it doesnt feel crowded and with access to the other hotel its pretty massive. Would recommend this hotel.

Dominic Ruffy

Everything about Serenity Makadi Beach is perfect, and since Covid the team have made significant upgrades to everything...our room was modern, up to date and lovely; the staff - as always - absolutely amazing; the food was fantastic; the beaches were spotless and the snorkeling was excellent...even the reef appears to have had a makeover!! Truly, an amazing holiday and amazing hotel

Diana Mohamed

I recommend the hotel. To discover the unique underwater world of the Red Sea, this is a great place. The hotel has its own coral reef and a 10-minute walk from the hotel is the famous bay with sea turtles and dugongs. The staff is very friendly and responsive at the reception and in the restaurant. They are always ready to help you. Thank you. Special thanks to the animation team!

Pietro Bedetti

I have stayed in the resort in August. The structure is perfect, with a stunning location, service and animation are very smiling and cleaning is superb and with no doubt above average. It is a perfect place to have a beautiful snorkelling experience for both beginners and professionals. The only thing I have to point out is part of the food the Resort offers. I am not disputing about the wide variety of it (which is great), but rather its quality in some measure. As a matter of fact, most of the food should undergo strict quality control in order to prevent various health issues. However, I did really enjoy the Egyptian and Lebanese cuisine: the fish is top-notch! Overall, I definitely recommend this Three Corners Resort.

John Mertens

The hospitality can be felt everywhere. The staff is there for you, the food is good, the rooms are clean, and the area around the hotel is a picture of beautiful flowers . The beach is within walking distance and neatly maintained. The hotel is highly recommende. Like all Three Corner Hotels. Best wishes from Anna and Jan....

Remy Bien

Most beautiful hotel in Egypt. The staff always goes the extra mile to make you feel at home. The house reef is a beautiful place to dive or snorkel. A fifteen minute walk across the beach to get to Marsa Mubarak where you can see a dugong if you're lucky. Our favourite hero in the restaurant is Ahmed, who always welcomes us home.

Laura Gellhaus

This is a nice Hotel, more on the quiet side. So if you want to relax and have a little bit of entertainment, but not nightlife every night, you're in the right place here. The staff is really nice, welcoming and helpful all the time. Food and beverages are good, big variety.

Milica Stošić

We vacationed in Egypt for the first time and we did not make a mistake, primarily because of the hotel and the service. From the reception itself to leaving the hotel, everything was extraordinary. The waiters in the kitchen are charming, the man who cleans our room every day is too good, the animators are people full of energy and charisma with whom entertainment is guaranteed, and the manager is a legend. We would like to praise the entire staff, because in this hotel you cannot single out just one person, everyone is special in their own way. Of course, food was always a big problem for us wherever we went, and here it is too good. See you in May. Greetings from Serbia.

Caroline P

Beautiful rooms and communal areas food sometimes not hot, overall a great holiday amazing meal in the Italian restaurant fillet steak. Heated pool and jacuzzi. Table tennis with bats and boules with boules and a jack!! Never stated in any of the reading when researching where to stay, that this property is not on the beach, little confusing when expecting a beach hotel, you are designated a small part of the beach hotels beach, roped off and a seven minute walk away.

Mariam Mariam

The hotel is very elegant The service is amazing and the team is very cooperative The animation is very delicious and the place is very clean and comfortable. I honestly advise all people to try it. Thank you very much for their cooperation and effort with us. The children were very happy and we had a very delicious time

Samuel Harvey

Amazing staff! Animation Team are amazing for this hotel, Momo is so nice and very entertaining. We feel very much at ease. The Wifi is very poor I just say.

Dannii Simpson

What a beautiful place and what wonderful, attentive and kind staff they have. I felt like a celebrity with how happy they are to see you every day. Wonderful drinks and utterly amazing food!! Special shout out to exec chef Said, Assad at the pool bar and Mustafa at the lobby bar!

adnan akif kalyoncu

Although the hotel was old, the cleanliness of the rooms and the environment was not bad. However, do not expect pressurized water in the shower. Unfortunately, the water flows very little. Keep in mind that there are no irons in hotel rooms in Egypt, whether 4 or 5 stars. Don't forget to bring your iron with you.

Mariam Mikhail

Worst resort I have been to. My first room was disturbingly disgusting. I was moved to a better room. Both had dirty bed sheets among other problems. Swimming pool is not clean water is greenish and cloudy! Beach is relatively rocky and has traces of oil from the boats. Food is average but a cat roams in the restaurant and guests throw food on the floor for the cat. Some staff are trying to be helpful but can't do much. Others are completely uncooperative. Definitely won't be coming again nor would recommend to anyone

Abo Ali

It was great to choose the Regina Hotel, very close to everything. The view from the room is wonderful and all the staff are helpful. My wife and I spent our honeymoon. It was a wonderful week. We will return soon and we wanted to extend it, but unfortunately the entire hotel is booked.

Iliya Opritsov

Hygiene is non existent in this hotel ,have that in mind. Firstly we paid for Superior Pool View room and we got a room with a view of the restaurant's back door. Ok they fixed this mistake and changed the room. But horror continued, room was filthy , bedsheets were dirty, the AC was dripping condensation on the floor making a puddle, bathroom was last cleaned when the hotel was opened. Towels were picked up from the floor and set up like they were new. Overall bad experience with the room. Food is ok ,not much variety but at least its good. Garden is beautiful, if its not for the garden and the gorgeous beach, this hotel is 2 stars at most. Fresh fish market on the beach is delicious, and the spa and welness center is good also.

BTS Bedtime stories and more

Rooms need innovation, no phone in the room and the safe was broken. Average cleansness, but the sea view was amazing. Staff aren't friendly, sometimes they were rude especially to Egyptians. Food is good and diverse but you wait alot to find an empty table and it's hard to get table ware , one of the staff even asked me to finish my food quickly so other people can be seated. Nice aqua park, but the main pool is awful, it smells like guter. Sea is amazing with places to do snorkeling. Night parties are good. An average over all experience, NOT going there again.

Celeste

From the moment I arrived, I was struck by the warm and welcoming atmosphere of the property and the common areas of the Hotel. I loved the beachfront location. The room was clean and comfortable, with a cozy, big bed and all the necessary amenities. But what really stood out to me was the incredible staff. Everyone was amazing, from the cleaning staff to the restaurant and chefs, the animation team was simply the best! My favorite time of the day was the sports and dance classes organized by the animation team, and the night shows!! Cannot wait to come back to Mercure Hurghada! ❤️

Hanan Kirkbride

I recent have been on vacation to the Mercure  resort, and I must say, it was an fantastic experience. Our room was a great size and had all the needed amenities, plus our mattresses were super comfortable and we absolutely loved them. The cleaning staff kept our room immaculate throughout our stay. What truly set this place apart was the outstanding service. From the moment we arrived, we were greeted with warm smiles and top-notch hospitality from the staff. The staff members consistently went above and beyond to make us feel welcomed and comfortable and the animators made our days even more enjoyable with their infectious enthusiasm. The food was great and had varied options to suit everyone. I highly recommend Mercure Hotel for an amazing and relaxing holiday in Egypt.

Sarah O

This hotel was perfect for a relaxing retreat with loads of fun activities to do. The food was excellent with a range of different options. The hotel was clean and the cleaning staff and restaurant staff were absolutely amazing and always made sure we were catered for. I especially loved the animation team who provided fun entertainment every night we stayed at the hotel. A big thank you to Sara and Elia for being exceptional receptionists who provided us with amazing service.

Ahmed Elassal EGYPT

I recently stayed at the Mercure Hotel and was thoroughly impressed. The rooms were impeccably designed, offering a perfect balance of modernity and comfort. The serene atmosphere allowed for complete relaxation, whether by the pool or in the beautifully landscaped gardens. The staff provided outstanding service, going above and beyond to make me feel valued. Dining options were excellent, with fresh and delicious dishes. Mercure Hotel is a haven of tranquility and exceptional hospitality, perfect for a rejuvenating getaway.

Кристина Фёдорова

vacationed in our beloved Mercury in November... the weather is super, the entry into the sea is excellent, there is a restaurant on the beach, I liked it. The staff is the best!!!! Thank you Marina for the warm welcome and hospitality! I liked the shows and musical performances outside near the pool. The hotel is family, homely, calm! Welcome to Mercury👍

Mohammed Khafagi

The hotel as a facility was good. The staff could be more friendly. The food was a disaster. I ate better food at 3 and 4 stars hotels. An absolute nightmare. No taste no variety. Exactly the same menu every day. The food is clearly being reused from previous nights. I had cramps in my stomach and had to take medicine. Would never come back

Ebrahim H

Honestly such an amazing hotel. Cannot give enough credit to all staff who are so friendly and helpful and kind. No matter always smiling in the entire resort! This is the perfect family resort. Great for adults and kids. All slides and pools are just wow!!! Food was really good with variety and many dishes change each day so you do not get bored or too much repetitive items! I highly recommend to all especially those from England. Both me, my wife and kids enjoyed it thoroughly especially including the all recreational activities. Beach is amazing with different activities too. Thank you for the amazing hospitality!!!

essesx1968

The hotel was stunning although we would probably stay at one of the adult hotels next time. The staff cannot do enough to make your stay perfect. The area outside the hotel was beautifully created and I can only see it getting better in the future as they expand the area. The Hurghada Marina is worth a taxi ride. The restaurants in the hotel were great, the best being the sky bar restaurant which was superb both in food quality and service. Overall 5 stars across the board

Manuela Steinbauer

Great staff. Very heartily. Will definitely come back with the family. The beach restaurant is also great. Rooms are spacious clean and silent. Staff I'm general extraordinary.

Matthew Wade

Fantastic stay! Bar staff fantastic - great food and drink. Visit the lobby bar for your final drink of the night. Made my stay special. (Amazing par 3 golf course on the resort too - helped me to realise I'm bad at golf in every country! Included though, so no harm done 😂)

Graeme Irvine

Absolutely wonderful stay in the Hotel. The facilities were excellent and the room was nice. When we checked in we were in the wrong type of room but this was quickly resolved the next day without fuss. The food was good and had a lot of variety. The live cook area was particularly good. The best part was the staff. From the housekeeping, to the bar staff, entertainment team, the lifeguards, waiters, kitchen staff and reception, everyone was absolutely brilliant and super friendly. I have stayed in hotels throughout the world and never encountered staff so positive and happy to help.

Amber Hutson

Amazing hotel, loved our 2 week stay and don't want to leave. All the staff are amazing and so attentive. You don't want for anything whilst staying here. Facilities are great and everything is kept clean. Room was perfect and loved all the extra decorations and cake for my birthday 🎂🎉 The animation team are all so friendly and amazing at what they do. Will definitely return in the future ❤️👌

Paul

The service was excellent. Everyone is very friendly at the resort. Big variety at the meals. There are so many different kinds of food that there is always something to eat for your taste. The rooms are good but they can use some maintenance. There are employees walking around and asking if we have any complaints every day. I really had the feeling that they listened to me and would do something with my feedback.

Richard Dillon

Just coming to the end of day 4 here at Sunrise, all staff are very friendly from housekeeping to beach waiters and entertainment team. Food so far has been great and varied and not had to resort to the pasta station yet. Room we've got is supposed to be a sea view room but from the ground floor looking out you can't see the sea. Room does need a bit of updating and the bathroom a bit shabby but still does the job, only in Room for showering and sleeping. Beach area is lovely, with plenty of sun loungers and there is usually a few spare all day. Overall, we are loving being here and hopefully will still feel the same when we leave and also thinking about coming again next year.

Leanne Marie

We very much enjoyed our stay at the Sunrise, We found all the staff to be extremely helpful and they could not do enough to help you. The rooms were very good (we got an upgrade after a few days as our original room needed some maintenance work) It was spacious and clean, well designed and the view from our second room was beautiful! The hotel has all the facilities we required, all to a very high standard. The entertainment team were great and did their best to get everybody involved each night. We especially found the bar and restaurant staff to be very attentive and friendly. The food in the restaurant is ample so there is plenty to choose from although some dishes we found to not be to our pallet. Overall we had a wonderful trip and would highly recommend the Sunrise to anyone wishing to stay in Hurghada. 10/10.

Behrnice Marnie

Spent 10 nights here. We upgraded to a junior suite which wad amazing, separate sitting area & dining room, fab sea views with panoramic windows. Buffet for breakfast/lunch/dinner. We found the lunch choices to be much better than the evening meal, but still lots to choose from if you ate the choices. The snack bar was good for lunch. The pools were great although we stayed by the heated pool throughout and found it very comfortable, coming from Scotland it wasn't cold. The staff we met were lively. Friendly and helpful. Didn't see the animation team around the pool for the 1st 4 days, so I assumed out of season & they had finished but them seen them. It was a bit disappointing that nobody explained the going on of any daytime/evening activities or sports or pointed us to the information board, we found it by accident on the 4th night, so it's not too bad. Spa/beauty was lovely and friendly although some staff spoke very little English, and were clearly speaking about customers in their own language which I thought was a bit rude. The hotel was very spacious and more geared to wards dutch/German guests than english as most staff spoke Dutch. Diving school was great, but again, more geared for Dutch/German guests. I did try scuba diving and managed 1 dive, but due to language barrier, I felt a little unsafe. Beach was beautiful and could walk out quite far only up to your knees Would definitely go back, although nothing outside, you're literally in the middle of nowhere. Nothing is within walking distance.

Iman Mohamed Magdy Eissa

The hotel is big and has more than one pool. Food is very nice. Service needs to improve. The restaurant is noisy and you feel everyone is working under stress. This is transferred to the guests. Beach is nice to chill but the water is very rocky and extremely shallow. They need to relax and focus on guest satisfaction

László Drozdik

When you are ín Egypt, cannot find much more better. Food is fine, rooms are fine also. People working there are kind. As far As I know Most of people coming here to have a holiday are from Germany. That is why all the employees here speak german perfectly. Recommended!

Magdalena M

We stayed for 10 days and had a very great time! The food was delicious, the rooms and the entire pool area were very clean. All the staff was really nice and was very courteous. The animation team made our week there perfect, great activities were offered and there was always good entertainment. We can recommend it and will come back!

Christelle Mehawej

We loved how kid friendly the hotel was. Lots of fun activities for the kids, the friendly staff made our stay even more enjoyable. The food was good. We loved all the different pools, the entertainment team was amazing. The kids were crying didn't want to leave. We would definitely be back!

Jakub Doležel

Our choice of a hotel was fantastic. Beach is right next to a hotel. It is clean as well as a sea. Hotel services are great. Staff is very nice. I would appreciate more plant food but I chose something to eat anyway. Hotel is about 15 minutes by bus from the airport. I am satisfied with my time spent in this hotel and I can highly recommend it to anyone.

G Hobbs

It is a joy to give feedback on our wonderful stay at Beach Albatros Hotel. The excellent service mentality of the staff was outstanding compared to other places! We noticed that attention was paid to all areas of the hotel and a standard of excellence has been maintained everywhere. To mention here is the level of cleanliness from the room to the public areas, toilets, restaurants, pools, etc. is second to none. The guest and his concerns is noticed and regarded as a priority which makes the stay a delight.

Sama Magdy

Our experience was fantastic we went for a family vacation accompanied by our children's babysitter. The hotel is very nice with lovely sandy beach and also another area for snorkeling with many beautiful fish. The kids aqua park was amazing. Our family room was spacious and clean. The food was delicious with lots of varieties. The staff all were nice and quick responding literally anything we needed was fulfilled. The night shows were different and entertaining. My ONLY comment is the older lady in the kids club who offers face painting was a bit aggressive and unfriendly to us and to our babysitter which i didn't like, otherwise i want to thank you for making our vacation perfect.

Sandra T

We had a super nice and relaxing vacation. We liked that every day was offered different animations, especially the evening animation. The food buffet was also varied and delicious. However, we did not like the drinks now and then. They sometimes had a strange taste. We were also somewhat disappointed by the cocktails. The room was in a quiet location, was clean and was cleaned every day. The staff was always courteous and friendly. On the whole, a very nice vacation!

Sylwia I

I am very pleased with my stay at the hotel, I had a great time. I had a room with a partial sea view on the 4th floor. The room was nice, well-kept. The staff took care of cleaning it every day. The food was delicious, I could find something for myself in each restaurant, even though I don't like many things. I found something new every day. The restaurants were very modern. The staff took great care to keep everything tidy. The beach was wonderful, sandy-slightly pebbly and well-kept (cleaned every day), lots of sun loungers with umbrellas. The sea was perfect for swimming, you could find several smaller reefs with colorful fish (no safety shoes were needed). The animation program was very extensive. Animations started at 10 a.m. and lasted until late in the evening with a few breaks. There was a show every evening. Both for children and later for all guests. Every day there was a different wonderful evening show. The animation team did a great job, they were full of energy. They provided high-quality entertainment every day. Various activities allowed you to find something for yourself. The animators used many languages adapted to the guests. The hotel also provided entertainment in the form of an aqua park, many swimming pools, mini golf, tennis and football courts. There are many attractions for families with children. I was pleasantly surprised at the hotel. I went on holiday to celebrate my birthday and on that day I unexpectedly received a birthday cake. A very nice gesture from the hotel. Thank you for a great holiday.

Ahmed Siam

I recently had the pleasure of staying at the Three Corner Ocean View hotel, and I must say, it was an exceptional experience. From the moment I entered the hotel, I was greeted with warm hospitality and a stunning view of the ocean. The location of the hotel is simply unbeatable ( El gouna marine ) Situated right on the coastline, my room offered breathtaking views of the ocean. witnessing the mesmerizing sunsets from my balcony was truly magical. The staff at Three Corner Ocean View were incredibly friendly and attentive. They went above and beyond to ensure that my stay was comfortable and enjoyable. The check-in process was smooth, and the staff was always available to assist with any inquiries or requests I had. The hotel facilities were excellent. The swimming pool overlooking the ocean was a highlight, The on-site restaurant served delicious meals with a wide variety of options. The Three Corner Ocean View hotel exceeded my expectations in every way. It provided a perfect blend of luxury, comfort, and natural beauty. Whether you're seeking a romantic getaway or a relaxing vacation by the sea, I highly recommend this hotel for an unforgettable experience. Overall, I give the Three Corner Ocean View hotel a glowing review. I can't wait to return 🥰

ann dally

Lovely place to be. They still have a problem with people hogging sunbeds all day and not using them. food is great pretty good selection and catered for my allergies so I myself was a little limited but otherwise great selection. staff in all areas friendly and helpful. El gonna is lovely but more expensive than hurghada for eating and shopping. Loads to walk around area and marina

Lea Stonehouse

This was our first time El Gouna and what a lovely little hotel this is. Staff are very friendly and accomadating, nothing is too much trouble. Food was delicious for every meal and plenty of choice. The chef even went as far as supplying Gluten free pasta for me on the pasta stand. Rooms were clean, tidy and spacious with a lovely shower and small dressing type room. Our only complaint was that there are no premium drinks supplied only Egyptian equivalent. Will definitely return.

Natalie Bell

We had such a lovely few days here! We were positively surprised by the Hotel and the hotel staff. The all inclusive is great value for money! Everything is at the highest level. The food is very good and there is so much variety + change each day. Great pool (2) and location. They run a boat to the lagoon each hour but there is also a beach at the hotel! Would stay here again we didn’t want to leave

Dave Parry

Just back from a great stay. The staff make this hotel, Hatem our room cleaner was fantastic, he always did a great job and was always happy and smiling. Morad the security man was awesome, he sorted out Tuk tuks for us to go into downtown, told us the best places to eat and shop, he is very knowledgeable about the area. Omar the entertainment guy was also great always up for a chat and kept us informed as to what entertainment was happening. The waiters also need a mention as they do a great job keeping you supplied with drinks. The food was good and a nice variety, it would be nice if there could be vegan labels on food if it is vegan. My wife is vegan and did struggle with finding vegan food. There is a “vegan corner” but all that was available was pasta and a tomato sauce everyday. There was dairy cheese in the vegan corner and on several occasions they had cows milk in vegan corner, which was a worry. Overall a great hotel with fantastic staff.

Bruce Kemp

Staff are excellent 👌 Rooms are nice, the team here from front of house to bar staff and cleaners can't do enough to make your stay the best! No request is to big or small! All alcarte restaurants are included as many visits as you like per your stay. Entertainment team are brilliant and are the evening show 😀 Would highly recommend booking 👌 Snorkeling straight from the beach is a must!

Scott Chapman

It was an amazing resort, the staff were all so friendly and accommodating, and the food was lovely too, as well as having plenty of options. There’s plenty of things to do with the staff putting on activities through the day and evening. There could maybe be a bit more on entertainment wise for couples in the evening, although it’s nice to have a drink and a chill - they did have bingo too. There was a good amount on for kids entertainment. Would definitely recommend and would like to return.

Michelle Hutchinson

The hotel was great very nice room and everywhere is clean and looked after really well The service from the staff was amazing they were very attentive and very polite and friendly. Cannot fault the hospitality. Having a brilliant time.

David Carter

All staff were super friendly and helpful with great service. Animation team were great and really helpful trying to get people engaged especially as it was not high season when we visited. Lots of activities and entertainment to participate in would definitely return.

Sxphie OConnell

The Sunrise royal Makadi was the absolute perfect hotel. Perfect staff and perfect 10 days here. The animation team here are absolutely amazing. The nicest group of people you could ever meet them and both the staff are so friendly and made us feel so welcome here. We loved it!! Will 100% be back

Кирилл Анатольевич

I had a wonderful holiday with my wife at the end of November 2023. The hotel is incomparable, large area, first line. All rooms face the sea. The room is clean and spacious. Wish: the hotel staff should be more attentive to vacationers, smile, and when working with a client, do not talk on the phone or make comments.

Dc L.

The place was serene for the my whole week of stay. Food was great! Staff was friendly and welcoming. Nightly programs for the guests was a pleasure to watch. The property is huge and all I could hope for was.. to have more shops nearby or within the resort that is on local price.

Flavius Branzan

Very nice resort with a lot of good taste, great architectural design. A lot of places to spend time and a lot of activities offered. Good food and a lot of restaurants with thematic cuisine to choose from. Very nice ambiental lighting of the buildings. What can be improved is more beaches with sandy entry in the water instead of corals and some evening shows are not the best. Thank you!

Radek Vašíček

I have been to Egypt three times and this resort was the best so far. Great service at all bars. Beautiful rooms. Great selection of food. Just beauty!

Amira Shams

Detailed honest review: ❌The reception team, the people you first see when you arrive. Almost all of them (in both shifts) seem to be in a bad mood with the most unwelcoming attitude you could EVER see. Either they are underpaid/overworked or simply saving their smiles for foreign guests only. ❌Some of the service staff are friendlier to foreign guests than to Egyptians or Arabs in general which is totally weird. ❌If you have any special needs personnel with you or if you just have weak knee/ankles or children who need a baby stroller then avoid this resort by all means. An entire resort that has so many stairs and only one elevator in a useless spot is a huge embarrassment. ❌The resort has absolutely no taste of Egypt in it except the decor and the red sea of course. So if you are coming expecting to have an authentic Egyptian experience, don’t bother. Whether it’s the food, the shows, the songs selection or the vibes in general. ❌Overall, this resort is 5 stars as a fact but in reality it offers a 3 stars service. If you’ve been to other real 5 stars resorts, you will agree with me. ✅Shuttle buses are offered to circle the entire resort almost all day but its not special needs friendly. ✅The entertainment team are great and they do their best to keep a happy vibe everywhere and surely they do a great job at that especially (Nicola). Their night shows are also fun and really entertaining. ✅ The Spa is professional and totally relaxing, (Mr. Salem) is one decent and professional gentleman that the resort is lucky to have. To all responsible of the management of Albatros Citadel Sahl Hasheesh, you need to seriously revise your system and the quality of your service as it has so many deep gaps and it will not be a surprise to hear that you’ve lost one of your stars one day, you are already surely in that direction with high speed.

Polya Leanovich

A hotel Jaz Aquaviva in Egypt is an ideal place to relax! Wonderful service and cozy rooms make your stay here unforgettable. The hotel staff and animation team are always very friendly and ready to help at any time. The food is varied and tasty, there is always something to choose from. A beautiful beach with white sand and clear water is an ideal place for relaxation and sunbathing. The hotel itself does not have access to the beach, but this did not bother us in any way, since there is a scheduled bus to the beach, the ride is about 5 minutes. I am very pleased with my stay at this hotel and would confidently recommend it to anyone looking for the perfect place to stay in Egypt.

Инфоком 4 курс

I really enjoyed my vocation in this hotel ❤️ First and foremost, the staff were exceptionally friendly and accommodating. They went above and beyond to ensure that all of my needs were met throughout my stay. The level of service provided was unparalleled, with every staff member greeting me with a warm smile and always being eager to assist. Especially thanks for animation team !!! They are the best 🫶🏼 The hotel itself was stunning, with its beautiful architecture and well-maintained grounds. The rooms were clean. The amenities and facilities at this hotel were also top-notch. I enjoyed spending my days lounging by the expansive pool area, surrounded by lush greenery. Additionally, the spa and fitness center provided ample opportunities for relaxation and rejuvenation. Anyone visiting Egypt should definitely consider this hotel for an unforgettable experience. Thanks a lot 😇✈️

Влад

The hotel where we stayed turned out to be a real paradise for a family holiday. A great team of animators showed care and attention to children, offering them a variety of exciting entertainment. We were pleasantly impressed by their professionalism and warm attitude towards our children. In addition, the hotel provided excellent service and cozy rooms, as well as a variety of opportunities for active recreation with the whole family. Overall, it was an unforgettable stay, and we are grateful to the animation team and all the hotel staff for their friendliness and professionalism. We will definitely come back here again!

Elizabeth Sliaptsova

My family and I spent a wonderful holiday at this hotel. Our room was cozy and comfortable, and the staff was very friendly and helpful. We are also thankful for the animation team at the hotel! They made the children's stay here unforgettable. Our children were delighted with the games and entertainment. We will definitely come back here again!

Ahmed Eldereny

Everyone was nice, very helpful and smiley. The games in the pool are very fun, ran by the animation who are all very friendly and fun. The aqua park has lots of fun slides good for the whole family. overall it was a very good experience would love to come back!

Ahmed Elkotb

The hotel is very nice, lots of activities, great food, very polite staff. I came here with my family, so it's a great place for the whole family. There is a kids club, children's discos every evening. The animation team is very friendly and always ready to help. I had a great time. Great beach with really nice views. Will definitely come back here next year!

Ania

I enjoyed staying at this place. Great food, very clean and nice rooms. Everything exceeded our expectations. Very professional, helpful and friendly staff, also the animation team was so friendly and always smiling. They were amazing. They make you feel good and have fun, relax, enjoy with the activities. ♥️ Highly recommended for couples and families. ♥️

Martijn Groen

Really nice hotel with friendly enthusiastic staff. We really enjoyed our time here with a fantastic reef for snorkeling. The food and drinks are very good. And fantastic facilities in the hotel.

G1G4

I have been to this hotel multiple times now, with my family and friends since 2014. I had an issue with my room but I was able to change to another room quickly and had no issues since then. The animation is always great and playing water polo, volleyball and doing yoga is already a good selection of activities to do, but there are a lot more things to do in this place beside of what I mentioned :). The animators were always friendly to everyone and I have nothing to complain about the animation program 👍. Eating at the restaurants was always good - the selection of food was very big and I could still eat a good selection of food there as a vegetarian. The waiters are all very kind and always brought the correct order :). The hotel is also next to Coraya Divers - a diving center. I can also really recommend to go there if you are planning to go on diving/snorkeling trips (to beautiful coral reefs) or want to go diving in the Coraya Bay. You can do a diving course there too, to get a diving license (SSI). The Jaz Solaya will still be the first choice for my next trip to Marsa Alam 😊

Audrey GASS

Calm and relaxing hotel in Egypt. Beautiful coral reef accessible directly from the beach. SSI Dive center in the hotel, ideal for divers. Very nice personal.The hotel is clean.

Peter Damen

Compared to 4 years ago, very nicely renovated. We noticed the continuous cleaning and care of the gardens. The service restaurants that you had to reserve are definitely worth it. We really liked the luxurious beds with thick mattresses. The only downside remains the WiFi, which should be better and simpler We will definitely come back!

Malvi Shah

We were pleasantly surprised by this lovely hotel. One big pool split into sections and a nice kids pool too with slides. Rooms are spread out. Good dining facilities with lovely food. One negative is that the hotel does not serve any international alcohol and the minibar in the room is not stocked with alcohol. However the positives of the hotel far outweigh this one negative. Really lovely and friendly staff at all the bars and restaurants. Nothing was too much trouble for them. We were traveling with our 11month old baby and they totally catered for him. We had a cot and baby bath provided in our room. He ate everything from the buffet selection. I would visit this hotel again.

Vilius Petrosas

It is perfect place for families and adults. From start till end we had best experience in service. Everyone is very welcoming and helpful-hard working people. Had some minor issues with few things, but all has been sorted immediately and also as guest experience they have gave late check out for free. Food is good, but if you want to feel like in 5* hotel you need to book restorant in advance. Would come back for sire and recommend for friends!!!!

Alexander Fadeyev

Overall impression is good. The service of the bartenders and waters and other personal are excellent. The areas of development are: 1. The rooms are quite old: tiles, furniture, plumbing system and doors need to be replaced. Especially in the bathroom. 2. Very noisy air conditioner, the minimal speed needs to be adjusted. 3. Strongly recommend not to do renovation during the guests are in the hotel 4. The evening shows definitely needs to be improved. 5. English speaking skills.

Angelika Bergerioux

It was our second time we stayed at Albatros Palace Resort and it was just like the first time - outstanding! We absolutely love this amazing Palace and all amenities it has to offer. We have been warmly welcomed by the friendly staff and were very well taken care of. The food at the restaurants was incredible and delicious. The resort have so much to offer to absolutely any age group, from smaller children to mature people. The incredible show program will keep you entertained throughout the entire stay. We loved the pools options with different water temperature and especially what we love the most is the private piers that gives us an access to the deeper water swimming and snorkeling. We can not wait to go back again next year! Thank you Albatros Palace Resort for making our stay unforgettable!

Nikoloz Kereselidze

Excellent hotel. Large and beautiful area. Several swimming pools. Available with heating. The hotel has animation. They won't let you get bored. In general, I liked everything.

Karim Essam

Unforgettable experience. From the moment I entered the reception, I was captivated by its stunning beauty. The hotel's aesthetic charm was matched by the excellent service and friendly staff. Every encounter was met with professionalism and warmth, making me feel valued throughout my stay. The rooms were spacious and offered breathtaking views, while the amenities provided ensured both relaxation and recreation. The dining experience surpassed expectations with a variety of delicious dishes and attentive staff.

Nikoloz Kereselidze

I don't remember how many times I visited Egypt. Always this country makes me surprise everywhere.first trip to the Palm Royal and this time I brought my eight friends with me! It's all for good reason...Not only is the hotel excellent and the staff welcoming, thoughtful and really helpful, but the windsurfing and diving are amazing, it really does have it all! On the first evening my friend, Vanessa asked for a mattress topper as she suffer with a bad back, incredibly it was on the bed by the time we'd finished dinner. The next day she asked if it was at all possible to replace the mattress with a softer one and the topper as she still struggled with her back. That day they replaced the bed and mattress, truly amazing service. If this wasn't enough the food was great, lots of variety every night the hotel is very clean. I've been to lots of hotels in Egypt and sometimes they don't heat the pools,but at the Palm Royal I knew you have a choice of pools all at different temperatures. It's like they've though of everything. So it's good reason to come back again. But I want to tell separate about entertainment team. They wear amazing. I'm not gonna start to write down what they are doing, important is they are making people happy and give always truly smile and wish for all of us great day, with invitation in lot of different activities and evening show program. What is always interesting and funny. Alex bro, thanks for funny stories and healthy life style. Anyway I'm sure you get the list, if you're looking for warm weather a clean hotel with great food and welcoming staff you wont be disappointed. And if you're into your watersports (Windsurfing etc.) and diving then you have it all here. Thanks to all the staff once again. I have no doubt we'll be back for a fourth stay in the near future.

Jovan Dimitrijevic

The stay was overall satisfactory. Check-in at the hotel went disastrously. At the agency, as well as at the reception, they told us that check-in is between 2 and 3 p.m. We arrived at 1 pm, and unfortunately we waited until 4:30 pm to get into our room. The staff was not interested in helping us, we asked several times when we could enter the room, the answer was always "in 20 minutes". The room was satisfactory, spacious and with a large terrace. Also, during the entire stay, it was properly maintained, the hygiene was excellent. The only complaint about the room is the shower in the bathroom, rusty and outdated, hardly usable. Spa center - there is a lot of content, when it comes to massages, you can bargain over the price. Massages are excellent and for any recommendation, however, be careful how you make arrangements with the staff of the spa center. The prices range between 50 and 100 euros per massage, we agreed on two massages for 80 euros, and with that we could choose which massages we wanted. However, we were simply ushered into the massage rooms, no one even asked us which massage we wanted, and of course, no English was spoken. Also, the massage rooms are too small. The rest of the spa center (sauna, steam bath, gym) is excellent. The food is average. The selection is large, but the quality and taste of the food is really average. The biggest disappointment during our stay was the hygiene in the main restaurant, where during one dinner we came across a snail in the middle of a cake. Creepy. (See the photo below) The last complaint is the bars. The capacity of the hotel was full, and only one bar was open on the beach. The bar located in the quiet area of the beach did not work during our entire stay, and the bar that does work have insufficient manpower, so the queues for drinks are long (see photo below). We also encountered a lack of understanding from the management when we asked to open the bar an hour earlier due to the finals of the World Basketball Championship so that we could watch our national team. They were surprised as if we were asking them something unreasonable. The rest of the stay was more than pleasant, thanks primarily to the excellent beach, the large pool and the kindness of the staff and waiters at those locations. The general impression is that this was once a hotel magnate, but now it is stuck in its own time and is in desperate need of renovation. This is evidenced by outdated rooms, a more modern spa center, an innovative restaurant, but also unglued tiles in the pool (especially at the bar in the pool), which were also unglued two years ago when we visited this same hotel.

Andrea Rohrer

Very friendly and helpful staff in the restaurants and the bars - the staff at the reception was partly not so competent but still very friendly. Beautiful hotel but the rooms are a little old-fashioned. I was there for diving and the dive center there is amazing too. Thanks a lot to the whole team

Dumitrita Matteotti

Beautiful place! All the staff and the entertainers are very friendly, especially Luca, who has been really helpful and kind with me and my family. The food is really good and the room is big and comfortable. There is always something to do, it’s really well organized and you feel really relaxed the whole time you spend in this beautiful place. On my birthday the staff put a beautiful birthday cake in my room… really nice!

Monika Abramová

Our pleasure to stay in this beautiful hotel. Everything was on high level. The food, rooms, really nice sea, but special thanks to all staff. We expected a classic holiday, but we got much more. We got fun and memories. We really enjoyed every day thanks to animation team. Special and many thanks to Luca - the most smiling, funny and talented man, he does his job with hearth and joy. He made our holiday exceptional, we enjoyed every time. Really nice to met him.

Hamdy E.

This will possibly be the most in depth review I’ll ever leave because I have never had an experience that encompasses the idea of what perfection could be when on vacation and wanting to truly feel you are in another world away from home and work. From the moment we checked in until the moment we checked out there was not one moment I could remember that didn’t leave me in awe of the treatment and service and hospitality this place provides. Truly worth soo much more than what it is they are charging for your stay. Every single person working in this resort leaves you wanting absolutely nothing. The amenities, programs, restaurants and shops on premise leave you with no reason to leave the property not once. We didn’t!! The food at the Turkish restaurant was superb, the Asian fusion restaurant was superb, the continental breakfast in the morning and the abundance of options leave you unable to move from the table on onto the beach. The resort is on the water and you have ample space to sit away on your own or amongst the crowds. You can have food brought over to you as you are on the sand relaxing, they can bring hookah over to you as well. They were gracious enough to upgrade us as Diamond members and we enjoyed a duplex that they supplied us with everything we ever truly desired in a room. We checked out and heading home hurt inside. I want to truly thank every single person in this resort, from the concierge, to the front desk staff, to restaurant workers, the workers that helped us while on the sand, the spa workers, the bellmen… literally all there at your beck and call and you wonder will you ever experience such service again.

Wisam-Samuel Al Khatib

The hotel is spacious, impeccably clean, and visually stunning. The staff members are warm and welcoming. Despite being informed of an upgrade as an Honors member, my experience fell short as I ended up sleeping on a sofa bed that lacked the expected comfort and did not align with Hilton Hotels' usual standards. The room felt standard, and the promised upgrade was not evident during my stay. The advertised 24 hours room service, popped out to be not really a “service”. I got charged not only for the product & for the service, but additionally delivery fees for delivering food from the kitchen to the room in a 5 star hotel!!😅

Dennatoons co uk

The room we had was lovely, especially the bathroom. The service and location were also good as you have direct access to the shopping centre and next to the beach. My only reservation is some of the male staff were inappropriate with my daughter, suggestive comments and looks, and although alot of food choice the taste of the food was bland and taste all the same, felt like we had the same food every meal so we paid extra for room service meals and paid for the in-house restaurant (both of these food options were far superior then the all inclusive buffet). However beautiful hotel, the grounds and decor get 5 stars.

Paul Andrews

5 stars for service does little to describe the attention to detail and hard work displayed by all of the staff at Makadi Gardens. They work tirelessly taking care of the guests and always with a smile. The rooms are great, beds comfortable rooms and hotel very clean consistently. Located almost on the beach not far to walk and within the complex. Food is excellent always plenty of choice and the hotel will cater for special.diets on request. Will definitely be back.

Gabriella Sallai

We had a wonderful week at the hotel. The view and garden are fantastic, the food is delicious and the staff are very friendly. I would like to highlight our housekeeper and waiters. Most of all the guys at the pool bar... they work hard despite the heat and mix really delicious special cocktails. ;) They deserve the praise! Gabriela Sallaiova

Amira ElSherif

The service at Jaz Makadi Star and Spa is outstanding. Mr. Ahmed Hegazy went above and beyond to make sure our stay was comfortable. The staff are very friendly. The facilities are well kept. We enjoyed the royal suite, pool and beach. We can’t recommend them enough. One of the best experiences in the Red Sea !

David Gibbon

We stayed there for 8 nights in September. Generally good resort. We’ve stayed in a couple of different hotels in makadi bay and sharm el sheik and by Egyptian standards there is not a lot of difference, all very nice, comfortable, felt safe. I would say here the food was probably a little better than other hotels. Staff really nice and professional. Negatives: the beach is too far. About an 8 minute walk but In 35 degrees not what you want. The beach area for this hotel is far too small for the amount of guests. It’s the smallest beach by far, cramped and difficult to get a sunbed in the shade. The other Jaz Resort beaches directly next to this one are far bigger. No idea why they can’t share. It’s probably 25 metres wide and 35 long. As a result we pretty much avoided the beach. There is not enough shade in the pool area. It would probably work if certain guests didn’t reserve sun beds with towels from 7am each morning and only use them for an hour during the 8 hours they’ve reserved them for. Although official hotel policy is “it’s forbidden to reserve sun beds” There’s even a sign. This is sadly not enforced, it’s actually actively ignored by the pool attendants. I suspect because tips have been given by the regulars that like to always have “their sun beds” in a certain place reserved while they go out shopping or for a morning to the beach. We experienced exactly this when some guests were looking for sunbeds and we commented that the two next two us had towels on for the last 3 hours but no one had been there. The other guests went to take the sunbeds and the pool guy was there like a shot and denied them saying they were reserved? We sat there the whole day and late afternoon two ladies returned from their travels, took the towels and went to get ready for dinner. The same two ladies did this everyday we were there. We witnessed it. Other guests did the same. In other resorts if there were no free sunbeds or shade the the pool attendants always had a solution. They had extra sunbeds and umbrellas and would make a shady place for you. Not the case here. Entertainment: generally aimed at 50+ I would say and just a bit naff. It’s a problem as you can’t get away from it due to the size of the resort. The pool bar areas, the lobby terrace and the restaurant terrace all open on to the area where they had the entertainment. So unless you go to your room or sit inside the hotel lobby you have no choice but to listen. On one night they had a female singer who was really horrendous. She couldn’t sing in tune, had no rhythm whatsoever and danced like she was having a seizure. It was really painful to watch and listen to as she absolutely murdered some Amy Winehouse, Tina Turner and other classics. The rest were mediocre acrobatics, synchronised swimming and themed dance acts. Just not very entertaining if you have an ounce of culture. But the oldies seemed to enjoy it. We didn’t have the kids with us but the kids disco was sweet. I preferred listening to the same set of songs for the kids each night than the adult entertainment. Finally the balcony door lock was broken so unable to lock. However I’ve never been in a hotel in Egypt where this wasn’t the case. And we felt very safe even in the ground floor so this was not an issue. To summarise, decent enough place if you can get a good deal and are not bothered by the bad entertainment. Personally we’ll go to a bigger resort closer to the beach again. Being a smaller resort is not an advantage here, it’s not cosy, just to small.

Conor Mckenna

What a devastating end to what was a great holiday! This was part of a package, 7 days on a cruise, 5 days in this all inclusive hotel. Sounds great, right? Upon arrival we had our passports taken off us ,no knowledge of where our rooms were or the general running of the hotel, left to wait for them. After a few minutes we were taken to our rooms in what we thought would be the start of 5 relaxing days, however we were given the wrong room and when stated he "didn't know" Asked about our twin room with garden, told we'd have to wait until 6pm (we arrived at 1-1:30pm. Not the best start! We then decided to ask about the hotel and what's actually all inclusive as I've never been to one before, he then forgot to give us our bands till late as we had a long wait for our new room. I wouldn't mind if we booked late or had been told in advance but this was booked 12month in advance. The rooms; Clean and relatively simple, nothing really good to say but nothing majorly negative. The sink needed cleaning as it took 3 working days for it to drain. The were very dated. We also had strange and uncomfortable pillows (one very large and one very small) Day 2: Having had some food and our first sleep we thought we would spend a day relaxing around the hotel. Noticing a lot of bribery in hotel staff and a large part of the staff not understanding we weren't German ( this was something we discovered very quickly was a Egypt holiday resort for Germans) we decided to go on a sunbed by the pool, with obvious signs about no reservations on sunbeds (quite a normal hotel policy) but with the bribery, that didn't mean a thing. Having been lying on a empty sunbed for 2.5 hours I was told in a very abrupt way to get off, after stating that nobody was on it and no sign of anyone there , that he had lost his sunbed, the civil argument is something anyone can complain about and that's not why I rate this part of my review badly. But it's because of the pool assistant telling me that they were honoured guests and that I should get off the bed and leave. Which in my eyes, everyone in the hotel should be honoured guests? Obviously not. ( every day we noticed the same family that we'd argued with, would tip every waiter/pool guy and they had to same sunbeds every day ,even leaving them for hours on end and still expecting to have the same bed) blatant corruption! Food was sub par with a large selection of soups and treats, with veggie options available, sadly everything tasted the same, to the point you could convince yourself you had Covid. The best meal we had was in the Italian restaurant nextdoor,which wasn't our first choice but upon reading reviews for the other 5 options was our best hope. Where is all the Egyptian food In Egypt? After all this I'd made an assumption that I'll never do a all inclusive again, and that I wouldn't be coming back to hurghada again, it's not Egypt, just a man-made hotel complex. We'd complained about the pool guy, we got a corporate response and they gave us a fruit basket (we get free food anyway?) They told us they'd make pack lunches for us to travel home with, we got nothing? The beach section for this hotel is abysmal, what I couldn't fathom was how every other jaz hotel shares it's beach, (which they had a nice large selection) but star and spa didn't, which comes to my next point, after not feeling very comfortable in the hotel with the recent argument, we decided to go beach and got a sunbed. We got bothered by the same pool guy who now had a grudge against us, but we also found a biased against anyone non German. I mean I don't care what nationality they were, they shouldn't be racist and choose a national favourite because of their bribery. Polish next to us got told to move along with not explanation, they didn't argue but didn't seem happy. And another British family right next to us ,who asked if they could have our spots as we were leaving, were told no these Germans have priority. We didn't see the outcome as we were just leaving. In all this ruined what was a great holiday.

Amit Mansigani

All restaurants are fantastic. So far have been to the Greek restaurant and it was excellent. I also suffer from allergies and the staff are very friendly and went above and beyond to cater to my allergies. A great place to visit, especially when everything is all inclusive and the staff are very friendly and helpful Update on my last day. The pizza restaurant is amazing! Great view of the ocean and very friendly! The Egyptian restaurant was my favourite for dinner! The food is excellent, especially the options from the grill!

Rebecca Godwin

Very nice resort, great selection of food and drinks. Staff are friendly and helpful. Our room was upgraded which we were grateful for but it did have an unfinished feel to it but it was very big and spacious. The only annoying thing is how much certain staff will push and push for you to pay for activities you’re not interested in. It’s as if saying no once or twice is not enough. It got to a certain point where me and my partner had to try hide away but we was later found. Overall, great hotel.

Jack Peacock

The resort is overall very nice and the staff are friendly and always happy to help. The food in the hotel is very nice and in particular the Asian and Egyptian restaurants were our favourite for quality and flavour. The manager Ahmed, and waiters Essam and Ali were all very friendly and create a welcoming environment with excellent service. Most days we were around the beach area near the pizza restaurant and it was very well kept with plenty of space to relax. Mohamed at the bar by the pizza restaurant is also excellent regularly ensuring you don’t have an empty drink for long, bringing drinks where you’re seated. We would definitely stay again.

Graeme Clifton

The gardens, restaurants and general facilities at the resort were excellent. The food & drinks were very good indeed. The room we stayed whilst good could be improved as it was dark, primarily caused by the dark walls. The room would be lighter and look very much better had the walls been painted. On the day of departure, after checking out at 12.00, only one room was made available to shower and change before travelling home. That’s was okay but we waited almost two hours to get access to this room. An improvement which would considerably help departing guest would be to allocate a fixed 20 minute period for each couples. Guests would then avoid waiting for the room to come available, as they have an allocated time.

Bob

The rooms were nice and the staff at the bars was friendly. They were doing everything they can to make you have a good time and they made good cocktails. But those are the only positive things. Me and my girlfriend both got food poisoning (my girlfriend even twice!) from the food that didn't even taste good anyways. 90% of the food tastes like nothing. Besides this we found mold on cheese that definitely shouldn't have mold on it. The entertainment team was simply annoying. They were very pushy. We came to relax but relaxing is hard when the entertainment people keep coming in your zone. For one activity we had to tell the entertainment team 8(!!) times that we didn't want to join. They just don't take no for an answer. Even when we had a red flag with us, meaning you don't want to talk, they ignore it and still come up to you. Not really the relaxing holiday we were looking for. And the sad part is that for one of the activities we saw a car with monkeys in tiny cages being brought in. Using monkeys in tiny cages for entertainment is always a big NO. Putting monkeys on a chain in the middle of dancing people and loud music is simply animal abuse. But what made us the most annoyed, was what happened when we checked out. After being on the toilet because of food poisoning the whole morning we got ourselves together and went to reception. When we handed in our keys they asked us where our towel card was. We had never heard of a towel card and were definitely not given one at check in. We had been using our own towels during our stay. Guy at reception told us he was 100% sure his colleagues gave us one at check in 'because they always do', so he was going to charge us extra for losing the card. He said that if we didn't get one, we should have called reception. How are we supposed to call reception to tell them we didn't get a towel card when we didn't even know it existed?? It turned into an exhausting argument and after calling his manager he made us write a document ourselves and sign it saying that we never got a towel card at check in. He repeated a couple more times that he was 100% sure that we had one and was clearly annoyed by the situation. After all this we said we wanted to complain about our stay so he said he would send someone from guest relations to us. We waited for 30 minutes in the lobby but no one came. We had to leave for the airport so we couldn't wait any longer. Overall an absolute joke of a treatment for a place where they say 'welcome home' at check in. We will definitely not be coming back!

Larissa

Perfect holiday! The staff is extraordinarily friendly, always smiling, always greeting, always helpful. The hotel itself is beautifully decorated and very well maintained. Room and other facilities were always super clean. The restaurants serve a great variety of tasty food - could have eaten the oriental pastries all day!! :)

Robin VB

Overall an amazing hotel for its (bigger) size and capacity. Swimming pool is the biggest I’ve ever seen and the cleanest. Smiles all day long from all staff members. Spanish restaurant is amazing! Received very good service from Hossam. Definitely recommend. Cheers, Robin

Denise Curley

Overall very good my only complaint is in the evening there is never enough seating to accommodate guests leaving my 76 year old grandmother having to stand. Also allowing people to reserve sunbeds is not good as unless I got up at 7am to reserve one I didn’t get one. This time the animation were superb especially Kesha, by far the best head animation we’ve had in the six times we’ve stayed. He went above and beyond to make sure we were happy and nothing was too much for him, truly lovely genuine man. Credit to the hotel. Also Emily animation girl once again superb the most friendly and lovely person ever.

Heather Weidl

We stayed here for 10 days, we had a lovely time. The pools were lovely and warm, especially the children's pool. The Animation Team was great, especially Kisha 💙 he was fantastic with the children. The food was so so in the buffet restaurant, the speaciaity restaurant were fantastic.

Pavel Černý

A very nice surprise. Beautiful hotel, clean sea and beach. The staff is very polite and kind. Great selection of good food. I would love to visit here again sometime. Thank you for a pleasant stay.

Dr. Csereklye Krisztina

Everything was good. We had a very nice time in the hotel. The food was good all time and the room was also clean and close to the pools. The beach was very clean but there are not enough wind protections. The last day we had very hard wind and we had to spend the day near the pools.

Mouzoun Walled

The breakfast at the BASILICO restaurant was very good and nice. You have things in that breakfast that the buffet breakfasts don‘t have like (salmon, sauteed mushrooms an fresh pressed juices). The personal is really friendly and try they best to make us happy 😁

Heba Esmat

Everything was perfect. staff is super professional, friendly and helpful especially Mr Rashad. Animation team is very active. Beach is clean and sandy and you can do snorkeling. Food is amazing there was a huge varieties of tasty food.

Heidi Wickmann

We had a really nice stay at the hotel. The hotel is beautiful, it's clean and nice. The employees are welcoming, smiling and extremely helpful. The room we stayed in was a bit worn and marked by many guests, but it was always clean and tidy. It was cleaned every day and we were very satisfied. The pool areas were lovely too. We were mostly in the pool away from the water slides and only a few times did we have difficulty finding a place to lie down. We got help from the nice employee and he found some sunbeds for us. The food at the hotel is really in a class of its own. A large and beautiful selection of both breakfast, lunch and dinner. And great variety. We arrived at the hotel late at night as we were at the airport for a long time. We only experienced good service from the hotel reception. When we were down in our room, 2 nice employees even came with food. Which we declined as we were on our way to bed. But it was super thoughtful.

Lizzie Baldwin

We were so happy to return to Sunrise. The hospitality and facilities are fantastic and every member of staff goes above and beyond to ensure a perfect stay. The variety of restaurants is brilliant, however the Italian was poor this year. We had a poor experience with both service and food at the Italian. The bar staff, waiters and housekeepers were brilliant and we thoroughly enjoyed our stay.

Sonia Holman

What can I say, the perfect stay, loved every minute, there isn’t anything I can say that I'm unhappy about. The grounds, room, and hotel itself is incredibly clean, staff are happy and friendly, the entertainment is a lot better than a lot I have visited around the world and I have visited 41 countries. Food was the hottest I have tasted usually only warm so that was great. Alcohol although local was good and the weather was fantastic for this time of year visited November 23. Would definitely recommend and will definitely return and soon, thank you Pick Albatross Dana Beach. X

EuroScreen SIA

Gorgeous territory, great animation team, good service. Negative: there are no slippers in the rooms, even if you ask 5 times. They are simply not in the hotel at all. At first we were placed in a terrible room, equal to a two-star one. It's number 4208B, - pay attention! Perhaps in buildings 4000 all the rooms are so old and run down. The next day we were given the opportunity to move to room 5117, it was very nice. Overall, we are very pleased with our stay at this hotel and are ready to return there again.

Dennis Wolf

Hello everybody, I made with my wife the last ten days holiday in Dana beach. It was a very comfortable all included stay in the hotel. The employee’s in the restaurant, also the waiter, the chefs, the manager, life guards and the room cleaners were very polite and helpful, thank you for that very good service! Dana beach is a very big resort with different pools also different restaurants with delicious international dishes and very good quality of food. The hotel is clean and we feel that the employees are forced that you have a good stay and feel well in your vacation. Thank you for that pleasant stay. Wish you all the best! Greetings Dennis and Alina from room 5606

L vN

The staff was very friendly, rooms big and clean, restaurants had lots of different options with good food, pools were nice and beach was very relaxing. WiFi was very good everywhere on the resort. The sea felt safe because there was a sand bank behind the deeper part, so it's unlikely to come across big fish when going for a swim. One thing up for improvement was check-in. Someone else did the check-in for me while I had to wait at a seat nearby, but they let other people go first.(not fair). And after a long wait, when I finally got my key, they told me to wait in front of the hotel for a buggy to take me to my room. There was no one waiting for me in front of the hotel. Finally someone showed me my room number on their phone, I confirmed it was my room. He didn't sepal any English or German or Spanish. Turned out this was a taxi driver to go back to the airport (he didn't understand my protest on the way back there). He rang someone and gave me his phone. After talking to this English speaking stranger the driver took me back to the hotel. Staff did get tot the bottom of it to find out what happened. Apparently someone else just checked out of my room and ordered transfer to the airport. And then personally helped me to get to my room (would have been nice if they offered me a nicer room). 2,5 hours later than expected I finally was in my room. This would not have happened if I'd done the check in myself and if someone would have guided me to my room, or to a buggy driver on arrival or tell me how to walk to the room myself. Or at least make sure there would be someone available in front of the hotel. Downside of the garden rooms on the 5000+6000 rooms was the oily smell of the generator (?). But overall, once settled it was a good experience. I would go here again.

Timo Faulhaber

I'm his good friend. I guess the comments are enough of a review. All in all a positive experience staying at Dana Beach. It is quite obvious that you put a lot of effort in satisfying the guests. There are plenty of staff members, who are doing their best. I'm pretty sure you could improve if you hire 1 or 2 more serving staff, but the amount you had when we were there ist plenty. With a short wait you always got a drink/ the service you desired. They were actively asking if you want anything or even automatically refilling your drink. Really good service. Most of the staff holds it's self to a very high standard. Unfortunately the see was pretty dirty with lots of plastic in the water and some were just walking over the riff. People are the worst. The riff is pretty close, but as I heard not really alive (I can't judge it) Still there are plenty of fish living there. I enjoyed watching the fish.