Erjon Grori
Not what I Expected
I stayed at El Karma Beach Resort & Aqua Park recently and, based on my experience, I was extremely disappointed with nearly every aspect of the stay.
Front Desk & Management
In my opinion, the front desk staff seemed overwhelmed and unresponsive. I personally felt that the overall management lacked professionalism, and when I raised issues, they didn’t appear to take them seriously. I also felt that the hospitality level didn’t match the high pricing, which was frustrating. While the photos online reflect the surroundings, the actual service quality during my stay didn’t live up to expectations.
Rooms
The room I stayed in was below standard in terms of cleanliness and maintenance. The air conditioner didn’t function properly, the safe in the room was unusable, and overall, the room felt outdated. The towels and bedsheets appeared worn, and I wasn’t confident in their cleanliness.
Food
Personally, I found the food quality to be poor — often cold, repetitive, and lacking in flavor. Hygiene in the dining area seemed below what I would expect, and the dining space felt overcrowded and not well-maintained during my visit.
Service
The overall service during my stay left a lot to be desired. It didn’t feel welcoming or guest-focused, and I felt like support was difficult to reach when needed.
Unfortunately, this hotel experience was far from what I had hoped for. I wouldn’t personally choose to return or recommend it to others based on my stay.This review reflects my personal experience and opinion only.
Sullivan Squad
Me and my family stayed in the hotel for over a week and had a very good experience. Staff are very helpful and polite, especially the animation team. They make a lot of effort to keep guest entertained and we have enjoyed the evening shows.
Dennis
It was the best. I've been to Egypt before. My mom says there's sharks surrounded now. Because guess what? I WAS TOTALLY KAZOOM!
IF YOU DON'T BELIEVE ME THEN CHECK THIS: When I came back my room I saw.... A TOWEL THAT HAS TURNED INTO A DUCK??? WHAT??? I TOTALLY GAVE THIS A 5 STAR IMMEDIATELY. Thankfully I visited El Karma.
Dylan Soanes
Overall, my experience here was disappointing. The pool area was stressful with constant fights over sunbeds, and drinks were often warm and flat. Many guests were rude, which made it feel more like chaos than a holiday. To make matters worse, there’s no free WiFi — something most hotels provide nowadays.
The food was just about ok — very typical all-inclusive fare, nothing special. Several areas of the hotel are clearly in need of some TLC, as maintenance seems to have been overlooked. The rooms themselves are basic but clean, although the overpowering smell of drains made it very difficult to relax and gave the impression that standards of upkeep weren’t being properly maintained. Honestly, the atmosphere felt more like Benidorm in Egypt than a relaxing getaway.
Egypt really is a beautiful country, full of amazing places and wonderful culture. Unfortunately, this hotel provides a poor representation of that, which is a real shame.
The one real positive was the staff. They are outstanding — working tirelessly around the clock, always helpful and polite. I cannot fault them at all, and they were the only redeeming part of the stay.
There are much, much better hotel options in Hurghada, and I would recommend looking elsewhere. I personally would not return to this hotel. Avoid this hotel, save your money, and look elsewhere.
Aldona Rakus
The worse ever holiday on my life, room not cleaned, we need to ask for toilet paper and shower gel to fill up (even after cleaning the room) if I can said they clean them. Food horrible, pasta without sauce, long queue for fries. Not enough sun beds, need to “reserved” evening before if you want to lie down. Witamin bar- staff lovely but of course extra pay. Zero entertainment in this hotel, very disappointed, highly not recommended.
My Booking
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