Zabina Kusar
Me and family all 19 of us stayed at the El Karma in February.. and can honestly say that the staff were amazing.. my cleaner Khalid Amin was so friendly and made sure we had all our essentials every morning and asked if we needed anything else which I thought was extremely helpful and sweet of him. our room was cleaned everyday.. rooms are so spacious. all staff are welcoming and friendly.. definitely coming back here again😘
Yasmin Magdouch
My experience was really good. The food was nice and the drinks were good too. I had lots of fun at the swimming pools and played with friendly cats. The animation team was really friendly. Sam the tunisian guy was very kind, funny, welcoming, helpful, amazing and entertaining. He lighted up our whole experience with his big smile. The hotel was very friendly and welcoming. Samah was very helpful and kind. I really recommend this hotel for families.
Christina Johnsen
The food was average. Room service Kept leaving 2 towels when there was 3 of us, gym opened at 10am, booze was awful paid all inclusive spent more on alcohol in the other bar, pestered every day 4/5 times for massage etc, no night time entertainment except y Christmas Eve and New Year’s Eve, entertainment staff did morning Dane one and afternoon one looked bored, nothing for teens. Staff were lovely. Will not be returning.
Steven Jolliffe
Rating: 4 out of 5 stars
Review text
We spent a wonderful week at El Karma Aqua Beach Resort in Hurghada over the winter season, and overall it was a fantastic family holiday with guaranteed sunshine, plenty of activities for the kids, and a beautiful beachfront location.
The good stuff:
The resort is kept very clean and tidy throughout – rooms were serviced daily, everything felt fresh, and the pools (there are several) were spotless. The pool closest to the hotel is heated, which was a lifesaver in the cooler evenings. The water slides were an absolute highlight – crazy fun and the kids couldn't get enough of them; no long waits either. The private beach is stunning with soft sand and crystal-clear water right off the pier. Walking out on the pier in the morning was magical – the sea was so transparent it felt like glass. Rooms are spacious, beds super comfy, hot water reliable every day, and no annoying sales pressure ( but make sure at the towel station you get a red flag or you will be disrupted time and time again )
The juice bar by the pool was a nice touch – we got a bundle of 10 drinks for about £20, perfect for refreshing breaks. The animation team did a good job with what they had (though it felt a bit limited – maybe due to off-peak season). Food in the main restaurant was lovely – varied enough that you didn't go hungry, even if it repeated somewhat day-to-day. The à la carte restaurant option (one free meal included) was a welcome change, though drinks there cost extra.
The downsides:
At around 12 years old, the resort could use a refresh in the rooms – they're functional and clean but feel a bit dated (nothing major, just more modern updates would elevate it).
Beer is the local bottled "Five Star" variety with a slight odd aftertaste that took a few days to get used to; soft drinks like Coke tasted fine (not sure if fully local). Evening entertainment started quite late – mini disco and shows were past typical family bedtime for young kids.
Sunbed situation can get competitive, especially with some guests (Russians in our experience) reserving spots early or crowding – we had a couple of minor disagreements but nothing too bad. Snorkeling off the pier was disappointing – not as much fish life as we'd hoped, so it was hit-or-miss.
Things to be aware of:
Avoid using Uber/taxis to town – drivers often ask you to cancel the app ride on arrival, demand cash, and leave you uninsured. Better to refuse and report it.
Small tips (£5 equivalent) to your room cleaner and waiter go a long way – we found it helped secure better pool seats and extra attention on room cleaning.
All in all, this is a great family hotel if you're after sun, sea, slides, and relaxation without breaking the bank. The staff were okay – some smiling and helpful, others more neutral – but nothing ruined the vibe. A little more friendliness across the team and a room update would make it even better, but we had a brilliant time and would happily return for another dose of Red Sea sunshine.
Would recommend for families with kids who love pools and beach time! 🌴🏊♂️
zanna nzewi
We absolutely loved our stay.
My youngest son is severely allergic Chef Hany and Chef Sabhi were amazing,my son felt like royalty-personal chefs just for him.Hotel relations manager Ms Rasha had a meeting with me and we made menu for my boy. Allergies are taken very seriously at this hotel which made us very happy as this was my first time going all inclusive with my boys.
Upon arival i felt discrimination from reception staff just because i spoke english,only when i spoke russian to them they changed attitude. Reception is first point of contact for visitors and we shouldnt be made to feel that way.
Wi-fi is 1$ for 24h per device.
Prefared currency is Euro/dollar. Ofcourse can use Egyptian pounds,but it is better if you have cash in €/$ .
Holiday guide offers Egyptian Sim cards and tours.
Stunning hotel,hard working staff.
Very clean,daily cleaning services, upon request- laundry services.
Althou it stated that there are rides on the hotel grounds,half of them were closed for maintenance.
Food was amazing,great variety and tastes delicious.
Sarurdays there is Make tour own Pizza Workshop. My son really enjoyed it. My advise would be- use megaphone for instructions as it wasnt organised properly and we didnt know what we were doing.
Different services available by the pool, Fresh fruit and juice guys will loore you in with offers for your stay. Spa and massage guys walk around with offer too.
Before you travel please get mosquito repelent and some essential oils to deter them-eucaliptus,lavander,citronella. On hotel grounds there are few lil shops where can get oils,scarves (we bought for quads experience).
Each person has ALE-KART dining per stay. We chose Italian.
Every day there is shoping trip 5pm which is to the Souvenere shop.