Mare Marcone
I have stayed at this hotel twice. The first time was in the summer of 2019 and the second time is right now. I am waiting for transportation to take us to the airport. In these six years, absolutely nothing has changed in the hotel, except for the staff working there. The food is slightly better, but they still serve drinks in plastic 0.15l cups to guests who pay for all-inclusive service, which I find unacceptable. The beds in the rooms have not been replaced, so they are quite worn out and uncomfortable. The central air conditioning does not cool at all, it only blows out warm air. The pictures on the walls are not hung straight, and some are even crooked. As for the beach that the hotel has, I feel like I was here last year. It is very evident that no investment is being made in it; they only maintain it. The sun loungers and canopies are outdated and need to be replaced. When I sum up the overall impression, it is clear to me why only one agency in Serbia holds this hotel and why many have given up. For the service and quality they offer, the price should be half as low. I will come back to Hurghada, but this hotel will not see me again. Although maybe someone will read my review and think a little and dedicate themselves to renovating or at least tidying up and investing more.
Alex
If you’re thinking this is a 4-star hotel—think again.
This dump couldn’t even make it to 1 star if the stars were given out for “creative ways to scam tourists.”
I checked in for a week, and guess what? My room wasn’t even ready. They were still “cleaning” it. And by cleaning, I mean spreading the dirt around. Sheets and towels? Nasty. Like, “used gym rag” nasty. Freshly washed? Yeah right. I wouldn’t even wipe my shoes with them.
When I finally got into the room—surprise—no towels, no shampoo, no nothing. I asked for towels and got ONE. For two people. When I asked for another, they literally came into the room to make sure I wasn’t lying. Apparently, at this “luxury” 4-star place, you’re not allowed more than two towels per room. What a policy—nothing screams “holiday relaxation” like being treated like a thief for asking for basic hygiene.
And the AC? Absolute joke. It doesn’t blow cold air—it just pushes around hot air like a broken hair dryer. Imagine trying to sleep in an oven with a fan on. That’s the “comfort” you’re paying for.
Oh, and those lovely hotel pictures with the beach bar? Scam. The “included” bar is far away, while the pretty one in the photos is not included in all-inclusive. But don’t worry—they’ll happily overcharge you more than any shop outside the hotel. Tourist trap 101.
Now here’s where it gets disgusting: right next to the hotel there’s a shop owner who actually has a heart. He rescues street dogs, lets them sleep under AC, feeds them, cares for them. Around 12 dogs, all harmless, gentle, and sweet. I spent a week with them, not a single problem. But instead of supporting this kindness, the hotel is actively trying to kick the dogs out so the government can kill them. Yes—you read that right. A hotel going out of its way to make sure dogs die, just to look “clean” in front of tourists. Four stars? More like four red flags.
Food? Garbage. Tastes like they cooked it once in 2005 and just keep reheating it. Drinks? Beer served in a tiny 0.15L plastic cup. If you want a full bottle, you have to pay extra—because apparently, plastic cups = all-inclusive, bottles = robbery. Makes zero sense, but hey, scamming guests seems to be the only thing they’re professional at.
Bottom line: don’t waste your money here. It’s dirty, it’s nasty, the food is trash, the drinks are a joke, the AC doesn’t even work, and the hotel staff care more about scamming you than giving you a holiday. Spend your money anywhere else. Trust me, this place is where vacations go to die.
Andrei Lucian
The gentlemen at the reception extremely helpful (Mohamed And his colleagues), the entire kitchen staff, some truly humane people led by their tough (good heart) but efficient boss!
This is my honest opinion about this hotel!
Thank you all!
Remain tolerant and humane!
The hotel itself is over many others much better rated, the only minus close too quickly the beach, at 7 o'clock go up to 8 And the world will be even happier!!!
شكرا لك المعلم!
Andrei من رومانيا
Alexia Bădița
I stayed at Elysees Hurghada. The rooms were fine, but the restaurant and service experience was disappointing.
The food was often cold, tasteless, and poorly presented. Hygiene standards were extremely low: cutlery was wiped with hands or even taken from other tables and reused, while the napkins looked dirty and unkempt. This created real discomfort, as a hotel should at least ensure basic cleanliness and attention to detail, especially when it comes to dining.
Another major issue was the lunch and breakfast boxes for excursions. I had daily tours and requested packed meals in advance. Most of the time, the boxes provided were extremely modest, of poor quality, and insufficient. Other times, although confirmed the night before, the lunch box was simply not prepared in the morning. For example, after the Cairo trip we were told we would receive food upon return, but nothing was given. On the bus I could see what tourists from other hotels received, and the difference was huge – which made the experience even more frustrating.
Additionally, the behavior of the male staff was often inappropriate. Many were overly insistent, which created an uncomfortable atmosphere. Instead of feeling relaxed and safe, you often felt like you had to avoid unwanted attention.
Overall, my experience at Elysees Hurghada was unbalanced: the rooms were acceptable, but the restaurant, hygiene, organization, and staff behavior left a lot to be desired. The hotel should pay much more attention to the quality of the services provided, because these are what truly make the difference between a pleasant holiday and one filled with unpleasant memories.
Kimberly Gerhard
Mahmoud Saady cleaned our rooms perfectly every time. We were very happy everytime we got back from our trips. Every day he had something else created with the towels, which we loved! We stayed in room 3214. Close to the bridge to the beach. Very kind people that work here.