Vladimir Petrović
A month ago, I vacationed in this hotel. The first thing they do is give you the worst possible room, if you want a better room YOU HAVE TO PAY FOR IT, even though the agency offers the best room you can pay for. The fault lies on both sides, on the agency's side and on the hotel's side.
The staff is nice except the people at the reception, they constantly offered the worst possible rooms until you argue with them so much that they give you a better room because you paid for it all. Just to mention that I paid for a room with a terrace and a view of the beach, in the end the only thing they offered me that was acceptable was a small room (the only one that was decent) without a terrace and with a view of the main street below the night club.
The beach within the hotel is wonderful and the employees on the beach are very friendly. Wiz and Shagy are the best animators in the world.
The food in the hotel is not bad, but it could be better. Rooms are generally the cleanest when you leave them a tip. I didn't have a problem with the cleaners, they are always nice both when you tip them and when you don't. Within the hotel you have two restaurants, we used Panorama and it is really nice, the head chef is very nice and will always offer you the best.
All in all, it was very nice, but I would never visit this hotel again.
Mare Marcone
I have stayed at this hotel twice. The first time was in the summer of 2019 and the second time is right now. I am waiting for transportation to take us to the airport. In these six years, absolutely nothing has changed in the hotel, except for the staff working there. The food is slightly better, but they still serve drinks in plastic 0.15l cups to guests who pay for all-inclusive service, which I find unacceptable. The beds in the rooms have not been replaced, so they are quite worn out and uncomfortable. The central air conditioning does not cool at all, it only blows out warm air. The pictures on the walls are not hung straight, and some are even crooked. As for the beach that the hotel has, I feel like I was here last year. It is very evident that no investment is being made in it; they only maintain it. The sun loungers and canopies are outdated and need to be replaced. When I sum up the overall impression, it is clear to me why only one agency in Serbia holds this hotel and why many have given up. For the service and quality they offer, the price should be half as low. I will come back to Hurghada, but this hotel will not see me again. Although maybe someone will read my review and think a little and dedicate themselves to renovating or at least tidying up and investing more.
Anita
When I read the reviews for this hotel, I thought I was going to have a nightmare of a vacation. BUT!
The beach is truly beautiful, and there’s no need to run early in the morning to reserve a spot with a towel, because there are more than enough sunbeds. You get fresh towels for the sunbeds every day.
We got a really clean room. It was cleaned daily, the bathroom was spotless, bed linens and towels were always replaced, there was new toilet paper and fresh bottles of water every single day. I’d like to give special thanks to our housekeeper, Maksim. He was very kind and always happy to help with anything I asked for.
The air conditioning in the room worked perfectly.
I’ve seen many people write that the staff is unfriendly, but honestly, I can’t recall walking through the hallway, the beach, or the restaurant without being greeted with a smile and a “Have a nice day.”
I’d like to highlight the animators Weso and Samboo.
Every day they entertained us with endless energy, dancing, and contagious laughter. They even took us out to a nightclub in Hurghada, where we got to experience the city’s nightlife. The whole time we felt completely safe and relaxed. And yes — the guy who teaches Zumba is awesome too!
Most of the negative comments are about the food, but I never left the restaurant without a full stomach!
I don’t know how much variety people have at home for all three main meals, but I doubt it’s this much. Of course, the food is seasoned differently and there’s no pork — but come on, you know which country you’re visiting. There were plenty of salads, beef, fish, chicken, pasta, desserts, soups, pastries, fruit, various sides and stews...
Naturally, it’s not as abundant as in a 5-star hotel, and it’s unreasonable to expect that kind of luxury for this price. Pay three times more next time, and maybe your overly high expectations will be met.
The waiters at the restaurant on the sixth floor were also very friendly and cheerful, as were the chefs.
And I should add that the cute cats around the hotel didn’t bother me at all.
Mahmoud at the reception helped us with our luggage and immediately agreed to change our room so we could have a sea view.
Considering that this was one of the cheapest hotel deals for Egypt available through travel agencies in my country, I honestly think that, for the price we paid, we got even more than expected.
And yes — we booked two excursions with the guys who walk along the beach and work for the hotel, and everything went perfectly.
Anita Ristić, Serbia
Minzat Catalin
Very nice for a small buget hotel!
The food is ok, but you will east mostly the same things again and again.
Nice view and very Very nice staff!
Alex
If you’re thinking this is a 4-star hotel—think again.
This dump couldn’t even make it to 1 star if the stars were given out for “creative ways to scam tourists.”
I checked in for a week, and guess what? My room wasn’t even ready. They were still “cleaning” it. And by cleaning, I mean spreading the dirt around. Sheets and towels? Nasty. Like, “used gym rag” nasty. Freshly washed? Yeah right. I wouldn’t even wipe my shoes with them.
When I finally got into the room—surprise—no towels, no shampoo, no nothing. I asked for towels and got ONE. For two people. When I asked for another, they literally came into the room to make sure I wasn’t lying. Apparently, at this “luxury” 4-star place, you’re not allowed more than two towels per room. What a policy—nothing screams “holiday relaxation” like being treated like a thief for asking for basic hygiene.
And the AC? Absolute joke. It doesn’t blow cold air—it just pushes around hot air like a broken hair dryer. Imagine trying to sleep in an oven with a fan on. That’s the “comfort” you’re paying for.
Oh, and those lovely hotel pictures with the beach bar? Scam. The “included” bar is far away, while the pretty one in the photos is not included in all-inclusive. But don’t worry—they’ll happily overcharge you more than any shop outside the hotel. Tourist trap 101.
Now here’s where it gets disgusting: right next to the hotel there’s a shop owner who actually has a heart. He rescues street dogs, lets them sleep under AC, feeds them, cares for them. Around 12 dogs, all harmless, gentle, and sweet. I spent a week with them, not a single problem. But instead of supporting this kindness, the hotel is actively trying to kick the dogs out so the government can kill them. Yes—you read that right. A hotel going out of its way to make sure dogs die, just to look “clean” in front of tourists. Four stars? More like four red flags.
Food? Garbage. Tastes like they cooked it once in 2005 and just keep reheating it. Drinks? Beer served in a tiny 0.15L plastic cup. If you want a full bottle, you have to pay extra—because apparently, plastic cups = all-inclusive, bottles = robbery. Makes zero sense, but hey, scamming guests seems to be the only thing they’re professional at.
Bottom line: don’t waste your money here. It’s dirty, it’s nasty, the food is trash, the drinks are a joke, the AC doesn’t even work, and the hotel staff care more about scamming you than giving you a holiday. Spend your money anywhere else. Trust me, this place is where vacations go to die.