Tafima Akhtar
Extremely Disappointing Stay – Definitely Not Premium or All-Inclusive
I had high hopes for this beach resort in Hurghada, especially after paying for the premium all-inclusive package. Unfortunately, the experience fell far short of expectations, and I wouldn’t recommend it to anyone expecting decent service or hospitality.
1. Towel Service – Non-Existent
Every time I requested towels for the room, I was told they would arrive in 10 minutes. Not once did they actually arrive. I had to keep chasing staff, and it became clear that there was no intention to deliver them promptly—or at all.
2. Inconvenient Shuttle System
The shuttle service around the hotel was a frustrating waste of time. We often waited 30 minutes just to get around, which seriously ate into our holiday time. What made it worse was that multiple shuttles would go in the same direction instead of covering other areas of the hotel. It was inefficient and poorly managed.
3. “Premium All-Inclusive” is False Advertising
We paid extra for the premium all-inclusive experience, but it was by far the worst “all-inclusive” I’ve experienced. All food venues would close at the same time—there were no staggered openings, no snack options in between, and no 24/7 drinks as advertised. Most of the time, we were left hungry or waiting. This resort simply does not offer what it claims.
4. Rude and Discriminatory Treatment
Some staff members were outright rude. By the end of the trip, it started to feel discriminatory. We noticed a pattern: white guests were greeted with smiles, served quickly, and even had sunbeds carried for them. Meanwhile, when we asked for sunbeds, we were told there were none available.
One particularly upsetting incident occurred at the snack bar. After swimming, we queued for 20 minutes for food, only to be told there was nothing left. Yet, immediately after we left, food was served to a group of white guests. When I questioned this, the staff had no explanation and were clearly caught off guard. It was uncomfortable and unacceptable.
5. Lack of Transparency and Empty Promises
At check-out, we were told we’d have access to a shower room since our flight was at 23:30. But when we asked on the day, reception simply said no rooms were available. This was just another lie on a growing list from this hotel.
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This was not a relaxing or enjoyable stay. We paid for a premium, all-inclusive experience and received the bare minimum—accompanied by unprofessional service and, at times, discriminatory behavior. I won’t be returning and would strongly urge others to consider different options in Hurghada.
Kinga Siwek
The hotel offers a great selection of food throughout the stay, although the variety of fresh fruit could be improved. The staff were exceptionally friendly and helpful, and the rooms were comfortable and clean. There’s plenty to do during the day without needing to leave the hotel, which is a big plus. However, the evening entertainment could be more engaging.
Dawid Mazur
Very nice stay in Hurghada. Comparing to other hotels with similar standards offered, this one was surprisingly good. The complex is very large and offers free shuttle bus service around it.
Nice standard of rooms, good variety of food and nice service.
The only minus is the beach area as it is quite shallow and there is reef graveyard so not a lot of fishes to see and to swim I recommend pools.
Very grateful for bartender Nader Mohamed by the Breeze Restaurant he was great and very helpful. Will sure comeback to try again drinks by him.
Viv Macdonald
We have just returned from a weeks holiday here,it was absolutely first class.
Great location with a wonderful private beach where you can have a ride on a camel or go horseriding in the clear/ warm sea.
The hotel itself is fabulous,we particularly loved the pool areas with the beautifully clean water and great sunshades.
The food was amazing,so much choice and all cooked fresh.
The waiters were so friendly and helpful,nothing was too much trouble for them. - in particular Mohammed,Hazim,Hossam and Mamood. In fact all the staff went out of their way to ensure we had the best possible stay.
We will definitely be back
Mary Teale
Certainly! Here’s a shorter, positive review for Long Beach Resort in Hurghada:
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Wonderful Stay at Long Beach Resort ⭐⭐⭐⭐⭐
We had an amazing time at Long Beach Resort in Hurghada! The staff was incredibly friendly and helpful, especially at check-in and throughout our stay. Our room was clean, spacious, and offered beautiful views of the pool and sea.
The food was delicious, with plenty of variety across different restaurants — we especially enjoyed the Indian and Mexican options. The beach was stunning, and there were plenty of activities to keep us entertained.
Overall, it was a relaxing and enjoyable experience. Highly recommended for anyone looking for a fun and comfortable stay by the Red Sea!
My Booking
