Tafima Akhtar
Extremely Disappointing Stay – Definitely Not Premium or All-Inclusive
I had high hopes for this beach resort in Hurghada, especially after paying for the premium all-inclusive package. Unfortunately, the experience fell far short of expectations, and I wouldn’t recommend it to anyone expecting decent service or hospitality.
1. Towel Service – Non-Existent
Every time I requested towels for the room, I was told they would arrive in 10 minutes. Not once did they actually arrive. I had to keep chasing staff, and it became clear that there was no intention to deliver them promptly—or at all.
2. Inconvenient Shuttle System
The shuttle service around the hotel was a frustrating waste of time. We often waited 30 minutes just to get around, which seriously ate into our holiday time. What made it worse was that multiple shuttles would go in the same direction instead of covering other areas of the hotel. It was inefficient and poorly managed.
3. “Premium All-Inclusive” is False Advertising
We paid extra for the premium all-inclusive experience, but it was by far the worst “all-inclusive” I’ve experienced. All food venues would close at the same time—there were no staggered openings, no snack options in between, and no 24/7 drinks as advertised. Most of the time, we were left hungry or waiting. This resort simply does not offer what it claims.
4. Rude and Discriminatory Treatment
Some staff members were outright rude. By the end of the trip, it started to feel discriminatory. We noticed a pattern: white guests were greeted with smiles, served quickly, and even had sunbeds carried for them. Meanwhile, when we asked for sunbeds, we were told there were none available.
One particularly upsetting incident occurred at the snack bar. After swimming, we queued for 20 minutes for food, only to be told there was nothing left. Yet, immediately after we left, food was served to a group of white guests. When I questioned this, the staff had no explanation and were clearly caught off guard. It was uncomfortable and unacceptable.
5. Lack of Transparency and Empty Promises
At check-out, we were told we’d have access to a shower room since our flight was at 23:30. But when we asked on the day, reception simply said no rooms were available. This was just another lie on a growing list from this hotel.
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This was not a relaxing or enjoyable stay. We paid for a premium, all-inclusive experience and received the bare minimum—accompanied by unprofessional service and, at times, discriminatory behavior. I won’t be returning and would strongly urge others to consider different options in Hurghada.
Kinga Siwek
The hotel offers a great selection of food throughout the stay, although the variety of fresh fruit could be improved. The staff were exceptionally friendly and helpful, and the rooms were comfortable and clean. There’s plenty to do during the day without needing to leave the hotel, which is a big plus. However, the evening entertainment could be more engaging.
Viktorija Kostadinova
Wonderful Stay!
I had a fantastic experience at this hotel. The room was clean, comfortable, and beautifully decorated.
The staff was extremely friendly and helpful throughout our stay.
The location is perfect – close to everything we needed.
I would definitely stay here again and highly recommend it to others.
Mary Teale
Certainly! Here’s a shorter, positive review for Long Beach Resort in Hurghada:
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Wonderful Stay at Long Beach Resort ⭐⭐⭐⭐⭐
We had an amazing time at Long Beach Resort in Hurghada! The staff was incredibly friendly and helpful, especially at check-in and throughout our stay. Our room was clean, spacious, and offered beautiful views of the pool and sea.
The food was delicious, with plenty of variety across different restaurants — we especially enjoyed the Indian and Mexican options. The beach was stunning, and there were plenty of activities to keep us entertained.
Overall, it was a relaxing and enjoyable experience. Highly recommended for anyone looking for a fun and comfortable stay by the Red Sea!
Hollie Carr
I visited Long Beach for the first time and I cannot praise it enough. The resort and the staff were absolutely brilliant.
To start with, there are plenty of pools to choose from, a large beach which you can snorkel from, and the small aqua park is also great fun.
Additionally, the rooms are clean and tidy and there are always gardeners about making sure that the resort is tidy.
Everyone was so kind, friendly, and accommodating, and there was a great food and drink selection with plenty of cocktails on offer - Food wise, I would highly recommend the Nubian and fish restaurants.
The All-Inclusive food and drink were fantastic which was manged brilliantly by the Food & Beverages Manager Mr Mohamed Ali, a special thank you to him and to all his staff who were always polite and very attentive.
Mr Mohammed Hassan, the accommodation manager was also nice and helpful and he had a great knowledge on Ancient Egyptian history which was fascinating.
Also worth a special shout out was manager of the Cascade area Ali Fouda and his team, Sabry and his team from the Podium/fish restaurant (including Maya who was lovely) Yassa and his team from the Buddha, Fisal and team from the Italian, all the guys from the Nubian Restaurants, Vito from the Sports Bar who makes the best strawberry mojito, Yousf at the Aqua Lounge, Khaled, Omar & Adel the lifeguards - Khaled would make us towel animals and pick flowers every day.
There are works ongoing which didn’t interrupt our stay at all and if anything I’m more excited to return and see what the resort will have to offer in the future - I will definitely be returning!!
My Booking
