Royal Star Beach Resort

ella fleming

Honestly don’t even bother going if you have booked it. We went and booked a “garden view” it was a view of a building site! The food was awful we did not eat in the restaurant at all. There are a few spots near it which are nice, but obviously you don’t want to do this when you have booked a hotel which “supplies” food. The eggs are green, nothing had flavour, the chicken was beyond questionable. The staff are rude, there are some who are friendly ones such as the lifeguard. They do want tips for doing the most simple favours. They serve you smoothies which they then make you pay for….. the rooms are very outdated. The cleaner doesn’t clean the room, we had to go down reception 4 times to get clean towels and some bottles water. If I could give it a 0 I would. Oh and all the plates and classes are chipped.

Stuart McBride

Mixed experience. Food and drinks a let down massively and not great value. Poor selection and quality Better to eat out. Can get some great offers out in town and taste far better. Staff friendly enough but nothing special. Rooms are tired and other comments I agree with. Pool has cracked and missing tiles. Saving grace is being on beach and Amazing views of the beach. Pity as it could really be a 4 star hotel, but in current state it's barely a 2 star.

Jakki Nguyen

Rooms were very outdated. TV didn't work and shower was cold. We had a standard room and our view was of the road and a building site. Food was lovely. There were a few complaints from other guests but it seemed to me they were just missing the British food as the food served for all three meals across the day was lovely. Salad bar was delicious and everyday for dinner there was someone carving some sort of meat. The duck was my favourite! Fruit selection wasn't great but only thing I works complain about at meal times. Drinks weren't amazing either sickly sweet and I wanted ice for my drink one day and they were really funny about serving me more than one cube! Pool was lovely although we didn't use it as we are beach people... unfortunately the beach was the biggest disappointment. Very small, and not sand but more like little stones. You couldn't swim in it and when walking in there you had to wear beach shoes. Only good thing was we got to use the sister beach next door which was a little better. Snorkeling there was nice but I've seen better in Egypt Animation team are very good and work very hard. Had a hamman spa was was definitely recommended. About a 15 minute walk was a shopping centre which was nice to go mooch around in the evening. And about 20 minutes in a uber (think we paid £1.20) you could go to the marina which was beautiful and had lovely restaurants. From there you could walk to the famous Sheraton street. (Think Oxford Street seeling souvenirs and fake stuff for tourists) Wouldn't go back bit as usual the beautiful weather made up for it all.

Paul

After 4th day I was covered in over 100 bedbug bites. I had an anti reaction infusion at a cost of €400. Manager refused to acknowledge the fact they were bedbug bites even though confirmed by UK GP. I was offered 2 a la carte meals and a late checkout as compensation. Housekeeping came and sprayed the mattress with bug spray but I refused to stay there. I moved rooms to an “upgrade”. I was offered another hotel with only 2 days remaining. See below the upgrade view and bites to legs. This is not a 4star hotel. It would struggle at 3. Stay clear!

Кристин Великова

Honest Review – Mixed Experience The hotel had a welcoming staff and a beautiful beach view from our room, which we really appreciated. However, the hotel itself felt quite basic and didn’t really live up to a 4-star rating. It was fine for the price we paid, especially since we spent most of our time exploring rather than at the hotel. One disappointing experience was on our last day when we were unexpectedly charged for two cheap, tasteless drinks. A friendly staff member initially assured us it wouldn’t be an issue, but when the receptionist changed, suddenly there was a problem. Given that we barely used the bar during our stay, this felt unnecessary. We ended up going to the nice café next door instead, where the drinks were much better anyway. Overall, an okay stay with a nice view, but some aspects of service and quality could definitely be improved.