Maya
Very shocked to see all the negative reviews, I had an amazing time the hospitality here was great and all the staff were lovely. The all inclusive drinks and food was great. The staff always made sure you was safe when going excursions or even getting in a taxi by taking the drivers information. It was also my birthday and I got a random knock on my hotel door to be surprised with a birthday cake and a staff member singing happy birthday which was just such a nice thing to do. Evening entertainment was great also!! Really enjoyed it,had some issues with my room when I first checked in but they changed my room straight away and I had the most beautiful view. Thank you so much!!
Carlos Flores
I can’t fault this place. The staff are all very welcoming and extremely helpful. They have a mixture of food which did not disappoint (unless your an egg and chips kinda person) and extremely fresh. The rooms were cleaned every day and kept tidy. Look it’s not the Ritz but for an all inclusive experience at a good cost, this is the place for you. The location wasn’t far from anything and easy to get too.
The fist beach at the back of the hotel is extremely shallow but perfect for young children, however, the second beach on the right with the water slide pool is nice and deep and perfect for swimming. The sea does have jelly fish, but honestly they do not sting and you get over them being there in no time.
I’m a red wine drinker, and have to say the free red wine wasn’t blowing me away, but was definitely palatable and not bad at all.
Oh, you should try the 50 minute sports massages in the spa, we booked two times as at £20 a pop, you can’t go wrong.
I’ve seen a lot of negative comments on here, but each to their own, you can’t please everyone.
I’d definitely recommend this place and look forward to going back one day
ellen brigg
Room was basic but clean, a/c needs updating, cleaning staff exceptional. Beautiful location food plentiful with loads of options. Fresh fish, duck, roast beef salad and a few dishes I wondered about. Plenty of trips to choose from and places to see....but book online for cheapest option...only 2 downsides...entertainment team need replacing, hardly saw them at all, music round the main pool absolutely dire and nighttime singers absolutely laughable and secondly if you do decide to use the spa facilities do not go at the hottest time of the day it is a sweat box with no windows and no a/c how the staff cope all day is beyond me. Would have given 5 stars if the entertainment was better
ella fleming
Honestly don’t even bother going if you have booked it. We went and booked a “garden view” it was a view of a building site! The food was awful we did not eat in the restaurant at all. There are a few spots near it which are nice, but obviously you don’t want to do this when you have booked a hotel which “supplies” food. The eggs are green, nothing had flavour, the chicken was beyond questionable. The staff are rude, there are some who are friendly ones such as the lifeguard. They do want tips for doing the most simple favours. They serve you smoothies which they then make you pay for….. the rooms are very outdated. The cleaner doesn’t clean the room, we had to go down reception 4 times to get clean towels and some bottles water. If I could give it a 0 I would. Oh and all the plates and classes are chipped.
Stuart McBride
Mixed experience. Food and drinks a let down massively and not great value. Poor selection and quality
Better to eat out. Can get some great offers out in town and taste far better.
Staff friendly enough but nothing special.
Rooms are tired and other comments I agree with.
Pool has cracked and missing tiles.
Saving grace is being on beach and Amazing views of the beach.
Pity as it could really be a 4 star hotel, but in current state it's barely a 2 star.