Mitsuru Sanity
                                    
                                    
                                        I had food poisoning from undercooked pasta sauce and crab. The room also kept stinking like poop. The wifi for a week was 20 euro’s. On the beach you get bothered so many times to buy something. There was one man who wouldn’t return after the first time so bless him. There was also someone from the staff that wanted my number which I didnt understand at first. But when I understood I felt very uncomfortable. When I asked for a coke zero at the bar at the beach, the guy asked me the difference between the two and still gave me regular coke. I have been approached by too many scammers inside the hotel making it super exhausting.
The only good thing I can say was that the pool tables were fun, the bar staff was amazing. The cleaning guy was nice, the one who escorted us in and out of the hotel was nice, the hotel was beautifully built so its rlly a shame of the smelly rooms, but they did try to fix it. The woman of the animations was kind and sweet to tell us what they were gonna do. There was a guy from the bag shops, from inside the hotel, who is really sweet.
Idk where they got their 4 stars from but it def didnt feel like one.
                                    
                                 
                                
                                    
                                            
                                            
                                            
                                            
                                            
                                        Camilla Frederiksen
                                    
                                    
                                        I have been to the royal star. It has been one of the best stays I have had. Our room was good with good beds. The hotel has a lovely pool area, which is located down to the beach. Delicious food. There was a good animation team, who made good entertainment everyday. I especially remember one called Tito. He was always happy and made sure that all guests had a good time. He is good at talking to everyone and good at activities and entertainment. He made our holiday better
                                    
                                 
                                
                                    
                                            
                                            
                                            
                                            
                                            
                                        Carlos Flores
                                    
                                    
                                        I can’t fault this place. The staff are all very welcoming and extremely helpful. They have a mixture of food which did not disappoint (unless your an egg and chips kinda person) and extremely fresh. The rooms were cleaned every day and kept tidy. Look it’s not the Ritz but for an all inclusive experience at a good cost, this is the place for you. The location wasn’t far from anything and easy to get too.
The fist beach at the back of the hotel is extremely shallow but perfect for young children, however, the second beach on the right with the water slide pool is nice and deep and perfect for swimming. The sea does have jelly fish, but honestly they do not sting and you get over them being there in no time.
I’m a red wine drinker, and have to say the free red wine wasn’t blowing me away, but was definitely palatable and not bad at all.
Oh, you should try the 50 minute sports massages in the spa, we booked two times as at £20 a pop, you can’t go wrong.
I’ve seen a lot of negative comments on here, but each to their own, you can’t please everyone.
I’d definitely recommend this place and look forward to going back one day
                                    
                                 
                                
                                    
                                            
                                            
                                            
                                            
                                            
                                        Maya
                                    
                                    
                                        Very shocked to see all the negative reviews, I had an amazing time the hospitality here was great and all the staff were lovely. The all inclusive drinks and food was great. The staff always made sure you was safe when going excursions or even getting in a taxi by taking the drivers information. It was also my birthday and I got a random knock on my hotel door to be surprised with a birthday cake and a staff member singing happy birthday which was just such a nice thing to do. Evening entertainment was great also!! Really enjoyed it,had some issues with my room when I first checked in but they changed my room straight away and I had the most beautiful view. Thank you so much!!
                                    
                                 
                                
                                    
                                            
                                            
                                            
                                            
                                            
                                        Ellie Carter
                                    
                                    
                                        We arrived on Saturday 30th of August. We have been here a week and it has been the most amazing experience. All of the staff were great. They have shops inside hotel with great prices. All the food and drinks were amazing. We have done lots of activities with Alex who booked them for us. He is also within the hotel. He included our transfers and was about 360 pound for all the activities/ scarfs and transfers there and back for the week. It has been an amazing experience. The hotel is right by the beach also which was great!! We have loved it here and we cannot wait to return back.