James Nelson-Parker
OK we probably wouldn't have chosen this hotel had we not been part of a large group - a little too much 'fun' for us oldies!
But... I cannot fault the place. It is huge, set in magnificent and beautifully maintained grounds. There are 2 enormous pools (we liked the quiet of the Zen pool). The food was superb, the buffet changing every day. The place is spotlessly clean and well maintained. The hygiene protocols that we could observe were top-notch. And the staff were all brilliant.
Rekha
Our family of 5 had the most enjoyable and amazing stay at Iberostar Waves Club Palmeraie. The staff were attentive, helpful and couldn't do enough. A BIG shout out to Amina (manager) who was very warm, friendly, and an absolute star!! Another shout out to chef Amin who helped us with our dietary requirements and Younus who was always happy to help and attended to our every need. All the servers in the restaurant are hardworking, and are always happy to help.
The entertainment team are excellent here, a BIG THANK YOU to the Kappa team who are full of energy, smiles and ooze with enthusiasm!! Housekeeping are excellent and always welcomed you with a smile and did an excellent job at cleaning our rooms and keeping the hotel spotless. This is a beautiful resort with the most amazing , hardworking and beautiful people. I would highly recommend Iberostar waves and cant wait to return!! THANK YOU ALL FOR MAKING OUR STAY A MEMORABLE ONE!!! ❤️ 💙
Saif Shah
We had an amazing stay at this resort. The food and drinks were plentiful, with lots of variety and great quality throughout. The staff were incredibly helpful, always positive, and genuinely entertaining—they went out of their way to make us feel welcome and keep the energy high. There were loads of activities available every day, which made the whole experience fun and engaging from start to finish. Highly recommend for a relaxing and lively holiday. Only 15 minute taxi to the city centre - we used the resort for our golf trip and would recommend for golfers.
Krish Soni
Staff were always friendly and helpful, but the hotel needs some work. The room AC is far too weak for the summer. It was 41 degrees outside and the room with AC felt like atleast 30. The food is okay at best. Pizza and chips is always running out because the demand is so high. Food is not well labelled so if you have allergies it's annoying and dangerous. On the second day here I had food poisoning and had painful stomach cramps the whole day. The reception sent up the nurse who was very helpful and she did what she can to help, but unfortunately the hotel is to blame as this was a cause by their food. The alcohol is all cheap and non branded, only the beer is acceptable. They have normal looking drinks in display but it's all extra charges for this. It's also supposed to be all inclusive but the bar closes at midnight so you can't stay up and have a few drinks with friends after this?! The food truck is bland at best. The staff, animation team and especially the aqua instructor were all great and always made us smile. The evening shows were fun too. The gym was probably my favourite part of the hotel, nice and clean, well cooled with 2 AC machines and a good variety of equipment. A reasonable experience but I wouldn't stay here again especially because the food was a let down for us.
Just Mika
I recently returned from an incredible stay at Iberostar Club Palmeraie Marrakech, and I couldn’t be happier with the experience. From the moment we arrived, we were treated with kindness, care, and genuine hospitality that went far beyond expectations.
The staff were simply amazing. A special thank you to Amina and the General Manager—both of them went above and beyond, especially when it came to catering for my daughter’s dietary requirements. They arranged for her meals to be made personally, including beautiful, custom-made desserts that looked as good as they tasted. Their attention made us feel so seen and cared for.
Yes, the hotel may have some dated aspects—the rooms aren’t the most modern, and the AC could be stronger—but honestly, these things didn’t matter in the face of the service we received. This is a 4-star hotel offering a true 5-star experience.
• Rooms were cleaned daily and kept spotless.
• Bars are conveniently located in two different areas—drinks were fine and always available.
• The grill section outside served some of the best steak I’ve had on holiday.
• Entertainment? Wow. The team was absolutely electric! Every show, activity, and moment was full of energy and fun—I genuinely don’t know how they do it.
• The pools were a highlight, especially the adult pool. And as someone who’s not a strong swimmer, I really appreciated the lifeguards’ presence—they were alert, professional, and reassuring.
• The spa deserves a special mention absolutely amazing and exactly what I needed after running around with the kids all day. It was a moment of calm and total relaxation.
Getting around was easy. Taxis were always outside the hotel, and the free shuttle into the city made exploring Marrakesh simple. The staff even made sure I wasn’t overcharged by taxi drivers—it felt like having a big brother or sister looking out for me during the whole trip.
As someone who travels frequently, I can honestly say that no other hotel has made me feel this safe, relaxed, and taken care of. I’m already planning to return in September, because this hotel has become my second home.
Massive thank you to all the staff, the wonderful guests I met, and again, Amina and the General Manager you made this trip unforgettable.
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