Saif Shah
We had an amazing stay at this resort. The food and drinks were plentiful, with lots of variety and great quality throughout. The staff were incredibly helpful, always positive, and genuinely entertaining—they went out of their way to make us feel welcome and keep the energy high. There were loads of activities available every day, which made the whole experience fun and engaging from start to finish. Highly recommend for a relaxing and lively holiday. Only 15 minute taxi to the city centre - we used the resort for our golf trip and would recommend for golfers.
Krish Soni
Staff were always friendly and helpful, but the hotel needs some work. The room AC is far too weak for the summer. It was 41 degrees outside and the room with AC felt like atleast 30. The food is okay at best. Pizza and chips is always running out because the demand is so high. Food is not well labelled so if you have allergies it's annoying and dangerous. On the second day here I had food poisoning and had painful stomach cramps the whole day. The reception sent up the nurse who was very helpful and she did what she can to help, but unfortunately the hotel is to blame as this was a cause by their food. The alcohol is all cheap and non branded, only the beer is acceptable. They have normal looking drinks in display but it's all extra charges for this. It's also supposed to be all inclusive but the bar closes at midnight so you can't stay up and have a few drinks with friends after this?! The food truck is bland at best. The staff, animation team and especially the aqua instructor were all great and always made us smile. The evening shows were fun too. The gym was probably my favourite part of the hotel, nice and clean, well cooled with 2 AC machines and a good variety of equipment. A reasonable experience but I wouldn't stay here again especially because the food was a let down for us.
Just Mika
I recently returned from an incredible stay at Iberostar Club Palmeraie Marrakech, and I couldn’t be happier with the experience. From the moment we arrived, we were treated with kindness, care, and genuine hospitality that went far beyond expectations.
The staff were simply amazing. A special thank you to Amina and the General Manager—both of them went above and beyond, especially when it came to catering for my daughter’s dietary requirements. They arranged for her meals to be made personally, including beautiful, custom-made desserts that looked as good as they tasted. Their attention made us feel so seen and cared for.
Yes, the hotel may have some dated aspects—the rooms aren’t the most modern, and the AC could be stronger—but honestly, these things didn’t matter in the face of the service we received. This is a 4-star hotel offering a true 5-star experience.
• Rooms were cleaned daily and kept spotless.
• Bars are conveniently located in two different areas—drinks were fine and always available.
• The grill section outside served some of the best steak I’ve had on holiday.
• Entertainment? Wow. The team was absolutely electric! Every show, activity, and moment was full of energy and fun—I genuinely don’t know how they do it.
• The pools were a highlight, especially the adult pool. And as someone who’s not a strong swimmer, I really appreciated the lifeguards’ presence—they were alert, professional, and reassuring.
• The spa deserves a special mention absolutely amazing and exactly what I needed after running around with the kids all day. It was a moment of calm and total relaxation.
Getting around was easy. Taxis were always outside the hotel, and the free shuttle into the city made exploring Marrakesh simple. The staff even made sure I wasn’t overcharged by taxi drivers—it felt like having a big brother or sister looking out for me during the whole trip.
As someone who travels frequently, I can honestly say that no other hotel has made me feel this safe, relaxed, and taken care of. I’m already planning to return in September, because this hotel has become my second home.
Massive thank you to all the staff, the wonderful guests I met, and again, Amina and the General Manager you made this trip unforgettable.
John Thompson
Had the most incredible week long stay at this hotel. The food was incredible, there was such a great variety, and so were the cocktails. The beer on tap was good and so were the bottles of wine. The bar staff in all of the bars were amazing, especially Mohamed in the inside bar who looked after us our entire stay and all of the staff at the main pool bar were absolutely incredible, always offering to top up our drinks and were so friendly. The animation team were phenomenal and always managed to get everyone involved in all of the activities. Activities included water aerobics, dancing (which most people got involved in), trapeze and lots of other activities for teens which my 18 year old daughter really enjoyed. Credit to Rachid, Malak, Mery and Mousse who made our stay extra special and always went above and beyond to make sure we were always having fun, but the entire animations team was amazing- there is far too many to mention. The reception staff were friendly and helpful and managed to check us in early. They also gave us cocktails and drinks whilst we were waiting to check in. The room was always left spotless by the cleaners and there was constantly staff cleaning the grounds. The main pool was lively and had such a good atmosphere but for some down time, the Zen pool was peaceful and the bar there was also great. We would love to return to this hotel and had a great time!
Karolina Urbaniak
I love it here, such an amazing atmosphere! Will come back again! The greatest part is the animation team, what they put into it with their energy and personality, especially Jaguar and Yuissef! With them you can't get bored, will put a smile on your face!
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