Danielle oz
I cannot emphasize enough how incredible this hotel is. The staff's dedication to service is exceptional; we felt like royalty throughout our stay- they pay attention to every detail—from the variety of food and drinks to the evening performances, the exceptional spa, the high-class rooms, the courtesy and availability of the staff, the pools, the gym, and the classes. Everything was perfect. I sincerely hope we can return to this hotel soon. Thank you for everything! Love from Israel!
MEEN Z
I’d like to give a fair review of our stay at this resort. Whilst the design and concept of this hotel is stunning, I really don’t think it is worthy of 5 stars. It seems luxurious at surface level but there is some false advertising - first of all, the nearby sea is not very pleasant and the surroundings of the hotel are quite bleak. Not a problem if you don’t want to leave the resort, so it didn’t lose a star from me as we caught a bus from outside the hotel when we wanted to visit Corfu town and rented a car for days we fancied exploring nice beaches (don’t rent a car or book excursions via the hotel - it’s twice the price. You’re better off doing your research beforehand). We didn’t really fancy staying in the hotel much as it was full of moody British tourists that brought the vibe down. Not the hotel’s fault though so doesn’t impact my rating, just worth pointing out if you don’t want to feel like you’re in the UK!
Secondly, the facilities are not quite 5 star level. The “mixologist” is just a bunch of bartenders who mix a few things together with syrups/purees. Which is fine, but sometimes drinks would be garnished nicely and other times they would be quite basic. The barista is also just a bartender that makes the coffees or instant coffee machines, not quite so exciting. The street food options are quite basic and repetitive but the Cantina and restaurant menus are great and we had no issues with any of the food as vegetarians. It all tasted good! I would expect though, at a 5 star resort, that the management would engage more with customers and make sure they are happy. It’s a good opportunity to find out issues during their stay, especially when the reception staff are not approachable in the first place if you want to raise anything! If you don’t cause a fuss they are just… fine.
Lastly, I think there is a massive issue with management at this hotel. A lot of the staff seem miserable, especially the bar staff and front of house. The only genuinely nice interactions we had were with the cleaners and restaurant/Cantina staff. Funnily enough, the ones without a tip jar nearby. The bar staff were often moody and seemed stressed. We at one point asked them for advice on what to do on the Island and one mentioned to go to Sidari. We did enough research to show that Sidari is a trashy place for Brits so a bit of an odd suggestion. These are the same people that complain visitors don’t leave the resort and explore Corfu. I don’t think they are going to if you don’t actually want to share the beauty of the island! So yeah, it seems obvious that management at this hotel do not treat their staff well so I think they need to focus on finding decent managers rather than the concept. This is the reason driving my rating down to be honest.
Everything else was great. Hotel was clean, super comfy, the room and view was lovely (if you want a quiet room, ask for it when booking rather than complaining about music at a party hotel!). Food was tasty and had a good variety. The restaurants were great and had a good selection but don’t bother paying for wine with your meal - they don’t tell you straight up but you can order from the cocktail/normal drinks menu as normal and not have to pay extra.
Finally, the hotel don’t give much information when you check in on a lot of things, such as activities - never ended up being told how to book onto yoga, tennis, sound healing etc that was advertised. Also the coffees that the bartenders make can be good when customised but they don’t tell you that and most people rely on the machines!
On the whole, our stay was pleasant but could have been a more positive experience if the environment was nicer and friendlier. Thank you to the staff for all their hard work, especially our cleaner on the 2nd floor who greeted us kindly every single day and checked if we needed anything. The restaurant staff were also lovely and would greet you every time they passed us!
Dean Ellison
Excellent Hotel, myself and my wife stayed for 10 nights and couldn't find fault!. Food is excellent, the 2 restaurants that are also offered are exceptional. All the staff are great, rooms are clean, and 2 pools to choose from!. Entertainment is also very good, particularly Double Trouble. If you want a chilled hotel experience I highly recommend this one.
Joshua Hunt
Absolutely phenomenal hotel, all staff were fantastic, housekeeping were always so lovely and made sure the rooms were always perfect. Food, drinks and service were amazing. The atmosphere was always top class. Just an all round fantastic and clean hotel. Only downside is the fact you can hear a lot in the hotel room from surroundings, but that didn’t take away from the experience of this place.
Pieter Cortebeeck
Booked 6 days here on a last minute after the first grueling two years of being self-employed and having no time off.
The hotel is a pleasant 15-20 minute taxi ride from the airport, coming in at ~40€.
The staff is very professional, speaks excellent English and is dedicated to ensuring you have a wonderful experience during your stay, no matter if it's the restaurant, bar, poolside, or even cleaning staff. Diligent workers that understand what hospitality means, a rare thing these days.
The location itself is gorgeous and has a very characteristic aesthetic. The premises are neatly tucked away behind native flora, adding to the relaxed, stress-free vibe that permeates throughout the club.
A lack of screaming children helps, sure, but it's evident that plenty of conscious effort was put into crafting an environment that soothes all the senses.
Thoughtful interior design and accessories, strategically placed speakers that carry the loungey sound waves around in an almost psychedelic manner, and the feeling that you're permanently in a living room that is spacious yet very cozy and comfortable, all contribute to a rapid uptick in sense of well-being.
Finally, let's talk about the main attraction: the food.
Every single day there's breakfast, lunch and dinner served in the cantina with plenty of options. There is a buffet with lots of excellent quality food choices for carnivore and vegan diets (and everything in between) alike, as well as several cooking stations serving traditional Greek, international and Italian (pizza/pasta) style food, topped off with multiple salad and desert options. The menu rotates every day to prevent you from getting bored.
A convenient app lets you order right to your table, and food will generally arrive within 1 to 10 minutes depending on the dish. The portions are small enough that can sample multiple dishes without having to bin half your plate which is a nice little extra.
Can't skip the tzatziki, the greek-style breakfast sausage or most of the fish plates during dinner.
On top of that you get 1 reservation at the á la carte or grill restaurant per 6 days. This food is another step up from the already very fine food served in the cantina/poolside.
Be careful: you have to reserve a spot several days in advance. We almost got shafted here but the customer relations lady did a beautiful job of sorting us out, so no harm done.
The only real downside is that the majority of guests are British and very hard to socialize with. During our stay there was an almost disturbing amount of morbidly obese guests, which is very unsightly especially in the pool area, but makes sense given the unlimited amount of great quality food.
Not the fault of the hotel itself though, people just need to take responsibility and relentlessly shame their friends at risk of developing their own gravitational field, in order to save them from an early death and appalling public health costs.
Overall very satisfied, perfect spot to outsource all responsibilities for a while and relax in the sun.
My Booking
