Ahmed Abdelmohsen
Great experience overall! The hotel’s location is amazing — everything you need is just a short walk away. It made exploring the area very easy and stress-free.
What truly stood out was the service. The team was incredibly friendly and helpful throughout my stay. They genuinely care about guests and go the extra mile to make you feel comfortable.
Would definitely stay here again!
Olga Klein
I had a wonderful stay at this hotel and truly enjoyed my vacation. The overall atmosphere was welcoming, the staff was friendly and attentive, and the service was excellent throughout my stay. The food was delicious with a good variety of options, and the facilities were clean and well maintained.
A very special thank you goes to the animation team – they were absolutely amazing! Their energy, positivity, and professionalism made my holiday unforgettable. They created such a fun and engaging atmosphere every day, whether it was sports activities, games, or evening shows. They were always smiling and motivating guests to join, but never being pushy. You could really see how much they love what they do. They are a huge asset to this hotel and made my experience truly special.
The only small downside was the bathroom in my room. It felt a bit outdated and could use some renovation. However, it was clean and fully functional, so it did not significantly affect my stay.
Overall, I had a fantastic experience and would definitely recommend this hotel – especially because of the incredible animation team. I would happily come back again!
mai kamal
We had a wonderful experience during our stay at the hotel with our company, and I would like to extend my sincere appreciation to the entire team for their professionalism and warm hospitality.
A special thanks goes to Mr. Tamer, who handled our booking with exceptional dedication.
He followed up with us step by step, was extremely attentive to all our requests, and ensured that everything was executed perfectly. His commitment truly stood out, especially as he postponed his weekly day off to be present and support us throughout the entire stay.
I would also like to thank Mr. Anwar, the Front Office Manager, for his outstanding cooperation and for making all procedures smooth and seamless for our group.
Finally, my heartfelt thanks to the entire staff for their excellent service, welcoming attitude, and genuine hospitality. They made our stay comfortable and truly enjoyable.
Highly recommended, and we look forward to visiting again.
Ziad A. Shaban
We had a lovely stay at Old Palace Resort. The hotel is beautiful, clean, and very relaxing, with a great beach!
What really made the experience special was the outstanding staff. Special thanks to Mr Moamen (Duty manager) and Mr Wael & Mr Mohamed at reception (Front office) for their warm welcome and professionalism.
Mr Ahmed X and Mr Ismail in the restaurant deserve praise beside Chef Ahmed for the delicious good-range food.
All staff members had energy and friendliness, went above and beyond to make our holiday speacial.
Highly recommended, and I would definitely return!
Aldana Etcheves
The Old Palace Hotel certainly does not feel like a true 5-star property. The entire structure is quite old-fashioned, dating back to the 1990s, and would benefit from a general renovation. That said, the hotel is very large and offers many facilities, including a spacious dining hall, wide common areas, swimming pools, bar and direct access to a private beach.
The room has some drawbacks, especially the bathroom, which is very outdated and in need of refurbishment. The bathtub with a plastic curtain feels old-style, and the lighting in the room is rather poor, making the space less welcoming than expected.
A very positive aspect is the internet connection, which works extremely well throughout the entire resort—something that is definitely not guaranteed in Egypt.
Breakfasts, lunches, and dinners are all very good in terms of quality and variety. However, it would be helpful to have labels with the names of the dishes, as there were none available. The staff is generally friendly and polite, although at times a more discreet attitude from some male waiters toward female guests would be more appropriate.
The beach and all related services are excellent, with plenty of sunbeds and loungers and very kind, attentive staff, making it an ideal place to relax.
One noticeable downside is the lack of proper entertainment. Animation is either minimal or poorly organized; a structured daily schedule with well-planned activities and games would greatly improve the experience. Additionally, the table tennis area is hidden away and poorly located and should be moved to a more visible and accessible area.
Overall, the Old Palace Hotel has great potential and offers many good services, but it clearly needs modernization and better organization of entertainment activities to truly meet 5-star standards.
My Booking
