Kareem Mahmoud
Our stay at this prestigious 5-star luxury resort was nothing short of magical. From the moment we arrived, we were welcomed with the warmest hospitality, making us feel special and truly valued. The staff went above and beyond — exceptionally friendly, professional, and always ready to assist with a smile.
The room was absolutely stunning — spacious, beautifully designed, and equipped with every luxury we could imagine. The highlight was our private pool, which added an extra touch of exclusivity and romance to our honeymoon.
The all-inclusive food was simply delicious, with a wide variety of dishes that catered to every taste. One of the most memorable moments was our romantic dinner on the beach — it felt like a scene straight out of a movie. To top it all off, we were surprised with a complimentary honeymoon cake, a thoughtful gesture that made the evening even more special.
The service throughout our stay was impeccable. We truly felt like royalty, with every detail taken care of. The resort also offered exclusive perks for honeymooners, which made our stay even more memorable and unique.
Overall, the entire experience was beyond our expectations — a perfect blend of luxury, comfort, and romance. This resort is a dream destination for couples, and honeymooners can never go wrong here.
We are already looking forward to visiting again. Thank you to the entire team for making our honeymoon so extraordinary and unforgettable. 💕
Ayman Fouad
Overall, a huge thank you to Kaisol and the entire hospitality team for making our vacation unforgettable. We can’t wait to come back for our next Vacation!
I stayed in a Deluxe Sea View room, and it was absolutely amazing. The room was spacious, the bed was very comfortable, and the bathroom was great — especially the shower, with a strong water stream and perfectly heated water. The Wi-Fi connection worked perfectly throughout my stay, and overall, I really enjoyed the room.
The beach is beautifully sandy, and you can easily walk into the sea without needing water shoes. The water level is just perfect — you don’t have to go far from the shore to enjoy a good swim, which makes it really relaxing and convenient.
The beach bar service is excellent! The staff are attentive and friendly, and it’s the perfect spot to enjoy a drink by the sea. I only wish they served some snacks on the beach as well — that would really take the experience to the next level.
When it comes to food, everything is always delicious. Whether at the main restaurant or the specialty ones, the quality and taste are consistently great — especially the Italian and Lebanese restaurants, which were our favorites. The desserts are also surprisingly good, something you don’t often find in most hotels.
We were also celebrating our anniversary during our stay, and the team went above and beyond to make it special. They surprised us with a lovely cake and beautiful room decorations, which truly made us happy and added a personal touch to our celebration.
Kozman Nashaat
My stay at Kaisol Hotel was truly wonderful from start to finish!
The place is very beautiful, clean, and well-maintained. The rooms are spacious and comfortable, and the view from the balcony over the sea and pools was absolutely stunning.
The location is excellent — close to everything you might need. The beach is very clean, the water is crystal clear and calm, perfect for swimming and relaxing.
The pools are large, clean, and well-organized, with both quiet and activity areas suitable for all ages.
The staff were extremely polite, helpful, and always smiling. They responded quickly to every request and made us feel very welcome.
The food was delicious and varied, with something for every taste, and the restaurants were clean and well-managed.
Overall, it was an outstanding experience — I highly recommend Kaisol Hotel to anyone visiting Sahl Hasheesh.
Big thanks to all the staff for their kindness and excellent hospitality! 🌟🌟🌟🌟🌟
Nigel Wharrier
Staff, food, beach all fantastic. Room was good and cleaned to a very good standard. Entertainment good, but could have a little more variety as some of the dance acts were repetative, an acrobat act would be a good addition instead of one of the dance acts. Umbrellas at snack bar are ripped and look old which brings down the look of the hotel from the beach side. Have to mention the staff again as they are increadable. Altogether a fantastic holiday, a wonderful hotel, and will be back.
Mark Fillis
Firstly, there is a very bad stomach bug in that hotel, myself, my partner and our 2 friends all were ill for atleast 5 days. Some others we met were all saying they or someone they knew also had it, another couple we met the husband was hospitalised. I have taken samples at our doctors as we are both still ill and am waiting test results. ROOMS: Lovely, could not fault them. In the older side they may have better views but you also have noise from entertainment, and they are very dated in comparison to newer side. Food:- good selection in buffet, Italian al a carte fantastic, Indian Al a carte nothing great Asian very good. DRINKS:- Weaker than uk branded drinks but OK. They should use branded drinks as it is supposed to be a luxury all inclusive. STAFF:- mostly great, Shout out to Tamer who really helped us to enjoy our stay that little bit more, he's an asset to the hotel. The lobby bar barmen both seem to have an attitude problem, firstly refusing to give us alcohol as he said the bar closed at 12, while the brochure and Internet on tui clearly stated 6 a. m. Having got this resolved we pulled 2 chairs across so we could all sit together as we came in a group of 4 but we're told that it wasn't allowed and to sit in the reception area. Well I'm sorry if this is out of turn but you were there to serve drinks... That's your job. The next day the same barman pulled 4 chairs around the same table and when we went to sit there he told us it was reserved.... Then in came 4 other guests and he showed them to the table. Absolutely appalling behavior. So on top of that and the illness in the hotel there is nothing good to add.
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