David Meier
Had a very pleasant stay here for 8 nights. The rooms are nice and the service is pretty good. The hotel staff is excellent at there work and are always there to help you out, if you need it. The main restaurant is good and the buffet is big and it is changing everyday. They also have an oriental, Asian and Italian cuisine restaurant á la carté. Never used the pool area, but it looks pleasant. U can also walk to the beach in maybe 2-6 minutes.
All in all it was excellent and I will stay here again.
Nichola Keating
Reception basic not good English waited hour for room even tho arrived in the evening. Food is terrible unless you like plain rice, vegetables, mashed potatoe and dried up chicken...if you're lucky. Breakfast mash potatoes??? And omelette station outside so queue 10 mins minimum. Waiters being bossed about by miserable guys in white shirts who dont even say good morning etc Beach restaurant wasn't open, no beach tbh just man made with sunbeds and a small bar. Staff not very happy, not attentive. Small bar near reception with 2 staff sometimes so expect to queue ...everywhere as they constantly run out of glasses. WiFi forget it unless you're by reception. Entertainment is nothing and yet promote so much. Aqua aerobic s with instructor in pool ??? Needs updating from 90 s . SPA reps hassle constantly so annoying. If you're English stay away as it doesn't cater for . Positive it's clean and one swimming pool sometimes heated.....3 star max 16th trip to eygpt and for those that was 1st time they ll not come back . Such a shame for all the other hotels which fo so much better than this place
Andrea Testa
This place is just beyond amazing. It's been a magical holiday! The resort was built in the 90s and you can see it has gone extensive renovation work. The resort is huge! It has a lake, a warm pool, gardens everywhere and some trees that house many kinds of birds. It has access to a beach and a diving centre! Gym is just about ok for basic maintenance while on holiday.
What made the difference to me are the people, the beach with its stunning waters, the two dogs of the resort (for those who don't like dogs- don't worry they are clever to know who likes them and only come close if you call them!) and food! Food has been great, a good selection on a daily basis. The staff has been lovely!
I will miss the huge beach with two piers that give you access to the sea, Acqua Gym guy and his fist bumps, Emy, a cool young girl with a bright future ahead of her, the waitress who serves outside in the terrace and her welcoming waves at us... if you need to plan excursions, speak to Mohammed Ali (that's his actual real name!!) and for diving, the resort has an amazing diving centre! Best dives are with them plus it is located on the beach owned by the resort!
Before coming here I read some reviews whose points I'd like to address:
- rooms are outdated: the resort was built in the 90s. You can see the 90s design. Personally I don't think there is anything wrong with it- everything in the room is functional and working perfectly fine. Why generating waste in such a stunning place? Think of the environment: if something works fine, no need to change it!
- pavement uneven: not true. The outside common areas are well kept. Note the resort is big, so it must be very difficult to maintain.
Jim Matthews
We had an absolutely amazing time at the Pharaoh Azur Beach Resort Hotel staying in one of their bungalows situated within the beautiful gardens area.
On arrival we were greeted and quickly checked in by very efficient staff and taken off with our luggage to our bungalow by club car.
Ahmed ensured that our bungalow was kept immaculate, with water, tea and coffee supplies topped up on a daily basis. Our thanks to him.
Food was on an All Inclusive buffet style and was delicious. There was always a really good selection of dishes so that there was always something to enjoy. It was also nice to be able to visit one of the speciality restaurants where the food and service were again excellent.
The heated pool was large, inviting and clean, with a recently renovated pool area with plenty of sun beds and parasols. There was also a large private beach which was kept immaculate with lots more sun beds and parasols.
Unfortunately during our stay my wife was unwell and had to attend the on-site clinic, whose staff were excellent. She then needed to be hospitalised. Our thanks to Guests Relations ( Judith and Tanja) and the hotel management for their help and support at this stressful time. The hospital treatment was 5*.
Our thanks to ALL the staff for making us so welcome and our holiday so special. This applies to staff in main building, restaurants, bars, lounges, gardens, pool and beach, which were all kept spotless.
We had an amazing holiday and can’t wait to return again
John Esquivel
Bottom Line Up Front: Resort is dated and in need of preventative maintenance and renovation.
Recently stayed at the Pharaoh Azur Beach Resort in mid-February. The grounds are impeccably kept and resort has a cleanliness throughout, our room was on the low end of the resort, mainly because of a group travel. It is unclear as to what makes this resort a 5-Star, as per the website.
Room: My spouse and I received a standard double room and while the resort did offer a king room, we declined knowing we would only be on site for a couple days. The room was about the equivalent of a U.S. Hilton Hampton Inn. No frills, just the basics.
Drinks: Do not expect to have a cocktail that would be made with any recognizable brands. Whether brandy, whisky, or rum, they all had a very similar taste and appeared to have been diluted.
Food: While there is a considerable spread at the buffett, nothing in particular seemed to resonate as extremely delicious. It was perfectly fine, but not sophisticated if advertised as a 5-Star resort.
Poolside: Ensure that you ask a bartender for a red flag to hang on your umbrella which is a visual signal to all 'hawkers' you are not interested in excursions, spas, etc.
Entertainment: There was an advertised event for the 'Disco', but when we walked over, it was closed and was not open during our stay. Additionally, there was a Whirling Dervish performance which was good but just didn't seem to end. It appeared that they kept the gentleman performing as they were attempting to get the belly dancer prepared for her performance.
All in all, the Hurghada, Egypt area has so much potential and begs to be developed. The people are kind and eager to meet your requests.