Islam Lotfy
Well it's a decent 3-star hotel, not sure why it says 4-star. I've been to other 3-star hotels and they're exactly the same. The resort is very spacious but feels empty. Staff are very friendly, specially the reception. Food is decent, specially dinners. Only one pool but it's big. The biggest bummer was the sea, kinda bad, you'd have to walk 100 meters or so on the wooden decks. Not sure if they're allowed to clean it or fix it. And it's definitely family-friendly
Tarek Tott
The resort is more than wonderful. The exterior and interior design are both superb. The furnishings are exquisite. Cleanliness is excellent throughout, both inside and out, despite the resort's vast size. The true mark of excellence is the entire resort staff, who go above and beyond to fulfill every need and desire without being asked. This is especially true of Nashaat, Yahya, and Abdul Rahman at reception; Ayman, the restaurant manager; Mohamed Ali; Mohamed; all the waiters and chefs who serve food with warm smiles; and the staff in all the restaurants, whose food quality and taste rival those of five-star establishments. All the bar staff are always smiling, and all the pool and beach attendants are equally impressive. It's a truly unique and exceptional experience compared to other five-star hotels. A huge thank you to the entertainment team, Howaida and Tito, for their dedication to making all the children happy. This hotel truly deserves to be seven stars, without exaggeration. One would need a very large space to fully describe the perfection of this unique resort.
Clive Lewis
A lovely location very close to the sea.large rooms and well kept and the whole place is absolutely spotless. All the staff are friendly and we could not fault the service. Food is very good and always plenty of choice. The entertainment was excellent and very entertaining.
Ana Popescu
We had an amazing stay at this hotel! The rooms were clean and comfortable, the food was delicious with plenty of variety, and the staff was always friendly and helpful. The atmosphere was relaxing and perfect for a holiday. A special thanks to the animation team — they were energetic, fun, and made every day enjoyable with great activities and entertainment. Highly recommended!
Omar Hassan
The place is very clean, the rooms are super comfortable, and the staff were incredibly friendly and helpful throughout the whole stay. It was honestly a lovely and memorable 5-day experience, and I’d definitely consider coming back again in the coming years.
There are a few points that could be improved. If your room is located at the front of the hotel, it’s quite a long walk to the beach, so I’d suggest having golf carts available to take guests there. The food was a bit inconsistent some meals were good, while others were just average.
Also, there were quite a lot of flies in the main Karnak restaurant during breakfast, lunch, and dinner, which was a bit uncomfortable. The Italian restaurant, unfortunately, was a disappointing experience as the food wasn’t good at all. As for the Wi-Fi, it worked well sometimes, but other times it was unreliable.
Overall, still a good experience and worth it.
Thank you so much!
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