David Farid
Good value for money.
Overall, everything was pleasant. The stay was comfortable and the room was clean and nicely prepared.
The reception team was welcoming, and check-in was quick and smooth.
The beach is really nice for swimming, especially from the pier area — a lovely spot!
The main downside was the long queues almost everywhere — at the reception bar, the beach bar, the pool bar, and in the restaurants. It was a bit frustrating, especially during busy times.
Also, there was no drink service available in any of the areas — guests had to queue, which added to the inconvenience.
Overall, it was a good stay and I would recommend the hotel, but I hope they improve service organization and staffing to reduce waiting times and enhance the guest experience.
Paul Fletcher
Amazing hotel .. staff are so friendly and helpful always service with a smile . Food always hot and good variety.. rooms always cleaned and refreshed everyday.. big shout out to Ahmed Allah (waiter) .. everyday was there with a smile and always ready to deliver .. the spa team are amazing people .. the management team gave amazing service also.. great family hotel.
Gordon Bain
Our second time coming to this resort and its just as fantastic as the 1st time. Staff are always friendly and can't do enough for you, they go above and beyond to help. The animation team are amazing and get everyone involved they even manage to get the shy kids out of their shells and more confident. The entertainment is great an varied each night, the Arabian nights event and beach party were excellent they really set the scene for great holiday memories. Rooms are well equipped, cleaned and linen changed daily by a friendly staff member who is more than happy to help with anything you need.
Svitlana Polishchuk
The hotel has its own unique charm and atmosphere, making you want to return again. Previously, we stayed in a much newer and more expensive hotel in Egypt, but this place has something special. The lush greenery, a beautiful garden with impressive, magnificent trees, creates an amazing ambiance.
The beach is spacious, clean, and well-maintained, with plenty of comfortable sunbeds. The sea looks stunning due to the varying depths, although occasional short low tides do occur. Throughout the entire hotel, there is pleasant background music, adding to the relaxing atmosphere.
During the colder season, the large, very warm swimming pool is a great advantage. The food, in my opinion, is very diverse and delicious. The staff is incredibly friendly and welcoming.
The hotel has a cozy, family-like feel, and you can tell that the people working here truly love this place. I would gladly return again! 😊
Kareem M
Great value for money, lovely service but very old hotel
I would like to give a big thank you to the reception team for their excellent service. Special thanks also to the bartenders at the pool and beach bars—they were both outstanding and truly made my stay more enjoyable.
I had an unfortunate experience with a member of the guest relations team—the woman with black hair—who was quite rude and demonstrated very poor communication skills. This negatively impacted my overall stay.
Additionally, the animation team did not perform at their best. They lacked fairness and did not give equal attention to all guests, which was disappointing.