jian gu
We are now halfway through our holiday at this hotel. Upto now, we have enjoyed the services and facilities here. The tint of the hotel premises is of light pink/clay colour, which is true to traditional Egyptian architectural style. I personally like the layout of the hotel, the gardens are metriculously cared, hotel's own beach is pretty long and clean. On my personal behalf, the service excellence prize goes to Mr. Mahmoud from the main restaurant for his timely response, broad smile and great courtesy; special mention goes to the younger Mr Mohamed from the reception for his kind assistance in our mobile phone subscription on the day of our arrival and to the other Mr Mohamed from the main restaurant for his advice on a la carte booking.
Upon the completion of our stay, some updates: thanks to the hotel management team for noticing my previous comments, in addition we have made the best use of the guest benefits such as free tennis, free a la carte and discounted spa and massage. It's has been a memorable stay. Thanks to Mohamed and Ahmed for the farewell photo.
Sakib Rehman
An incredible stay at Continental Hurghada!
I had an absolutely amazing experience at Continental Hurghada, and every moment of my stay was made unforgettable thanks to the exceptional staff. Mohammed Hammam from the dinner service went above and beyond; his professionalism, warm attitude, and attention to detail truly elevated every meal. Mostafa from the Sundeck Cafés service was on point, always making sure everything was perfect and creating a relaxing atmosphere.
A special shoutout as well to Amy, Mahmood and Omar from the massage centre. Their skill and calming energy gave me one of the most relaxing and refreshing spa experiences I’ve ever enjoyed. They really know how to make guests feel pampered.
Overall, this hotel offers not just a beautiful setting but a team that genuinely cares about its guests. Highly recommended. I’ll definitely be coming back!
Hung Alien
I would like to especially recommend Mahmoud for his outstanding service. During my stay, I noticed that most guests were from the older European generation, and as a traveler from Taiwan, I sometimes felt a subtle difference in how service was given by some staff. It wasn’t very obvious, but I could feel that European guests were treated more like the “default” customers.
Mahmoud, however, was completely different. He treated everyone equally, with genuine kindness and friendliness, regardless of background. As an LGBTQ traveler, I truly appreciated that he treated me simply as a normal guest, with respect and warmth, without any sense of judgment or difference.
His attitude made my stay much more comfortable and welcoming. Mahmoud represents what true hospitality should be, and he is a real asset to this hotel. Thank you, Mahmoud, for making my experience better.
Zara Ferenčak
I really love it. The people are so nice and communicative. The animation team is honestly the best. We also love the waiters. People overall are very open etc.
I REALLY recommend. Each day you have actives that you can do (volleyball,waterpolo...). Please go it is really worth coming here!!
Mitchell Bobcean
The hotel is clean and has an excellent location. The rooms are well-kept, and staff was friendly. Unfortunately, that's where the good ends.
First, the food was edible but not good. It was mostly flavorless, and there was no real cohesion. It's clear that this is a hotel that is trying to accommodate the European taste buds by making European dishes but also adding a few traditional Egyptian dishes to the menu as well, thus falling short on both. This was the first all-inclusive resort I've stayed at where the food is all buffet-style, so it is often not fresh unless you go right when it opens. You can get access to the a la carte restaurant but only if you stay for 4+ nights, which is absurd given that you are paying for the all inclusive package at the same price.
Speaking of the all-inclusive package, it's $35/person per day for the basic inclusive package which is absolutely not worth it. We had an unfortunate misunderstanding during our stay where we were charged extra for orange juice to a tune of $10. We were at breakfast when a waiter came up and asked us if we would like orange juice, and we said yes. At no point was it communicated with us that this was freshly -swueezed orange juice that came at an additional cost. When we spoke with management, they repeatedly stated that they told us that freshly squeezed juice would be an additional charge. They never listened to us when we stated that our issue was that the wait staff never indicated that this was fresh juice when it was offered to us, thus we had no way of knowing this would come at an additional charge. We had been eating breakfast at the included restaurant which also served orange juice which was included at no additional charge, so how were we to expected to know that the specific orange juice this waiter was carrying around was freshly-squeezed when it was never communicated to us? Again, the issue isn't that there is an additional charge but rather they are not forthcoming with these charges when the items are offered to you.
The pool and beach close at 6:30 PM when it is still light out. This baffled me because I've stayed at resorts like this in the past, and never once did the pool close before dark. The pool and surrounding area is well-lit, and nighttime temperatures still exceed 90° F. It would be acceptable if there was something to do at night, but there are really no nighttime activities that you can do other than sit at the bar and drink. Instead, they should keep the pool open late.
Speaking of the bar, the bartenders seem to not know what they are doing. They have drinks on the menu that they clearly don't know how to make because I saw the bartender remake drinks as I was standing at the bar to order. I had the worst margarita of my life here. The menus as well as "all-inclusive" list are translated into English poorly with many grammatical errors that results in too much ambiguity.
When I stay at a luxury resort and pay luxury resort prices, I expect a luxurious experience, and unfortunately, this hotel did not provide that.
My Booking
