Caroline Ratcliffe
Adult only hotel. Food was amazing they catered for everyone. The cocktails and drinks were great the service around the pool was amazing. The sunbeds were comfy and the sunbed man looked after us brilliantly. Reception were quick at fixing things. Room was ok they are hard to keep clean i think but bed was comfortable. Got bottled water daily.
Lea Kara Avicia
Lovely, very clean hotel. Staff brilliant, so helpful & friendly.
Only let down is the food... the themed restaurants are very nice. The food isn't bad quality just very repetitive buffet same things most days and bland, also one evening is completely fish night which is not something I eat, so struggled. Anyone with allergies of any sort will struggle as hardly anything is labelled and those items that are do not have any allergy indicators.
We booked and paid extra for a swim up room, which was pointless as only the main pool is heated, the others aren't so paid for something that couldn't use, should really advise this on booking that pool is basically an ice bath out of main season.. so little annoying.
Entertainment is very poor, worse we've seen at any resort. Almost pointless on some evenings. The animation team are nice enough and friendly but don't bring the best of vibes, most seem tired and fed up. The MJ entertainer is the best of the group!
The hotel itself is very quirky and Shaggy on reception is super helpful...
Charlotte Smith
I can't recommend this hotel enough! Got here on the 2nd January 2026 and been here for 2 weeks and what a experience it's been! Staff are absolutely fantastic they literally can't do enough for you. Rooms are lovely and are well looked after everyday. Food has been amazing, especially ( my favourite ) the Asian alcart! Overall our experience has been fantastic and if your coming tp hurghada I would definitely recommend this hotel you won't find another like it and you definitely won't be disappointed! Thank you for everything we really enjoyed our stay 😊
konstantin
Amazing experience! I’ve been to many 5 star hotels but this one really made it.
The design of the rooms is extreme unique, food is crazy good, shisha at the pool and the staff is just amazing - everyone at caves is friendly and helpful.
I’m really happy that I didn’t listen to those negative reviews, there are many grumpy people in the world who just can’t be happy. 😹
Amazing experience, ty!
Matt Reakes
Overall a very unpleasant stay. Our bed had bed bugs and we got eaten alive. Poor tasteless food which made allot of people ill during our stay.
Waste of time paying extra for a swim up room as the pool was ice cold. Lots of the staff were extremely rude and very unhelpful unless you heavily tipped them. The pool guy even asked for money so we could have a sun lounger. Overall cleanliness of the hotel wasn’t great. Even inside the complex every 5 minutes you had people trying to sell you something in your face and not taking no for an answer to well. Avoid Mohamed from the onsite beauty spa. We complained about a poor service him and his team provided and he proceeded to threaten me and my partner and make us feel very uneasy for the rest of our stay.
My Booking
