laura ross
We had the most amazing time at Jaz Makadi Star and Spa. The staff cannot do enough for you, you don't need to leave your sunbed for a drink they are always coming round making sure you have something to drink. The animation team are brilliant, they have lots going on from darts or water polo however I really enjoyed the stretch and yoga class everyday especially with Jade. The grounds at the hotel are beautiful with the gardeners working so hard. We would definitely come back here and would recommend this hotel to everyone.
Caroline White
The hotel was clean and comfortable. The food was good as was service in the restaurants, bar and by the pool. It was a 10 minute walk to the beach and it would have been useful to have been provided with directions to the hotels rather small and crowded area here.
We had 3 problems in our stay
1. Dine around was difficult to book due to being a party of 4 in 2 rooms. We could not book it on line and despite several trips to reception we were not offered a table until we were settling our bill on our way down to the buffet on our final night. I mentioned this as feedback was requested and suddenly a manager got involved, was able to accommodate us in the Indian restaurant. This was lovely, one of the best Indian meals we have had. It was also half empty.
2. In keeping with most hotels we have stayed at guests tended to put towels and belongings on sunbeds before breakfast and return afterwards. On the final day we did this and returned around 10am to find our stuff had been removed and dumped by the pool. A pool attendant had done this to accommodate other guests. We were then offered 4 sunbeds which had someone else's towels on..... which I accepted aware that this would only lead to further problems. The guest who had reserved those sunbeds was very unhappy and I felt threatened by him. Management asked us to move off the sunbeds after he spoke to them and after some negotiation eventually found us some more.
I appreciate it is unfair to leave towels on sunbeds for hours when you are not occupying them but precedent had been set in the hotel and their application of this was unfair and inconsistent.
3. We had a 4am pick up on our final day. We were in reception and our transfer had arrived. We basically told we could not leave until they had checked our rooms, presumably to make sure we hadn't taken anything from the mini bar. They kept us waiting before allowing us to go.
Overall the hotel is pleasant and the food is excellent. However due to the above issues I would not return.
Carl Crebbin
Our last day of a fantastic two week holiday. Thank you so much to all of the staff and entertainment team for making this an unforgettable holiday. If you're looking for a relaxing break and in a beautiful hotel then you can't go wrong with the Jaz Makadi Star. This was our first time visiting but definitely won't be our last.
Thank you again and hopefully see you everyone again soon
evie davie
me and my family went on this holiday for a week. amazing staff, amazing food and drinks amazing entertainment .5 star. it was alot more then i expected and 100% worth the money . animation team was very all including and was a range of activities for all ages every day. very enjoyable. the rooms was amazing, very spacious , nicely set and hygienic. it was a perfect place to stay . would definitely go back in the future.
Tean Thomas
Wow! What a wonderful place, the staff are incredible they work so hard to make your stay the absolute best. I have never been so well looked after. Big shout out to the animation team and the bar staff! Thank you all so much
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