Kevin Dzalba
I came to Ali baba palace for 2 weeks and it was by far the worst resort I've been too. The food is bland and dry and not to mention you'll get a terrible service if you do not tip which just shows how prejudice the workers are to people who do not wish to tip. Why is it that when I want to reserve sun beds for my family of 12, I am unable to do so because there's a time limit? It almost seems like the only problem they have is not having enough sun beds to provide to their guests. I've never had this problem at any other place I've stayed. The rooms are somewhat bearable but the cleaners do a terrible job at fixing things. For example, the air conditioner in our room was broken and constantly stopped working. We even went as far as to tell the receptionist about our problem but when we went back to our room it wasn't fixed. The internet is also atrocious. Clearly there's a very big problem with the workers and their attitude is a big problem as it always seems like they really dislike their job and show very minimal effort. The drink selection is poor and very lack luster and you have to pay for certain drinks which is just insane. Overall I would not recommend coming to this resort as it is a huge waste of money and you would be better off going somewhere else.
JP
Beware of bedbugs at this resort!!
We were a group of 10 travellers in an organized tour and at least 2 rooms had bedbugs.
This would’ve been a great vacation otherwise because it was a nice resort with a huge pool and an all inclusive concept.
The beach had rocks that were difficult to walk on with bare feet and the food was OK.
Update- there were mosquitoes in the room and we killed 7 before going to bed.. I have shared a photo of the bug bites on my arm that are in a zigzag pattern that are classic examples of bed bugs.
Deni Karan
Very nice hotel. We used the heated pool in the nearby sister hotel Aladin which had a pleasant temperature of 30c in which kids could also stay in for a longer period of time. Beach we liked was the beach of nearby sister hotel Jasmine which was all sand and no stones. Not really sure why the beach of Alibaba is full of small rocks which could be easily cleaned. Food in the restaurant and on the beach was good. This hotel owns 3 hotels next to each other and the guests can use the amenities of either one. Water park was really nice and it has something for small and bigger kids as for adults as well.
Toni Prescott
My husband and I spent 10 days here for our honeymoon. The whole resort is is beautiful and faultless! The food is wonderful, the resort is always clean and the staff are amazing and can't do enough for you. Tito from the animation team was amazing and so friendly! He always had us smiling and laughing, I think my husband has a new best friend. The place is so great we're still here and have already booked again for next year! We'll be sad to leave, by far the best resort I've ever stayed at
Dagmara Schinzel
We stayed at this hotel last week, and it was a wonderful vacation. The hotel complex is well-maintained and clean. The rooms are comfortably furnished and cleaned every day. There is a large selection of food and a wide selection of drinks at all times. Almost all of the entertainers were great, especially Bright. He was very motivating and spread a good mood. The man with short black hair and blue eyes, whose name I can't remember, was also a very good entertainer. Elizabeth, on the other hand, often made me feel uncomfortable. She offered yoga/stretching in the morning and was visibly unenthusiastic when we showed up and wanted to join in, as we were the only ones there. Even in everyday life, I had the feeling that she had a problem with us. The entertainers walked around and said good morning to everyone; she said good morning to the person sitting on the lounger to our left and right, but not to us. Apart from her, it was a fantastic holiday, and we'd like to give special praise to Mahmoud from the beach bar. He was always friendly, smiled, and made the best cocktails. What was a bit annoying were the people wandering around, trying to push you and not taking no for an answer. However, the red "Do Not Disturb" signs were a help. All in all, the positives outweighed the negatives, and it was wonderful vacation. The beach was very pretty and you could see pretty fishes while snorkeling. Thank you for this vacation
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