Erin Macfarlane
I stayed here for a week and left on Thursday. The hotel was lovely but what made it so special was the staff that I met on the way. The staff were friendly and always made sure you have everything you need. The lifeguards and workers at the towel stations were lovely, I did not catch some of their names however I do remember Ibrahim (I apologise if I spelt wrong) who was very helpful and kind, just like the other lifeguards and towel station workers at the main pool. At the towel station at the beach, the staff were lovely, especially Mohammed who was very helpful and would help us with anything we needed, even if we did not ask.
The staff at Rose Restaurant were so kind and would have lovely conversations with me and my family everyday (I did not catch their names but there were two specific workers, one who would take our dirty plates and one who would take our glass’s and bring us drinks, who were both incredible).
The staff at Jasmin Restaurant were also lovely and would always greet me with a smile, same with the staff at Sweet Moments who were very kind and welcoming.
The staff at all bars were so helpful and put great effort into making sure you have everything you need.
The rooms were clean and the cleaners did an incredible job, the beds were so comfortable I wanted to take it home with me.
The food was amazing with good variety which is perfect as it gives plenty of choice for people with different food preferences.
Overall, I never write reviews for any places I visit but I felt like I needed to for this, as the staff made my visit so special. I will be coming back!
sagal ali
We had such a fantastic time thanks to the incredible animation team! They were friendly, energetic, and made every day feel special. From morning activities to evening shows, the team kept everyone entertained with so much enthusiasm and professionalism.
They were great with both adults and kids, always creating a fun and welcoming atmosphere. You could really see how much effort they put into making guests happy.
The animation team was absolutely amazing throughout our stay. The night-time disco events were a highlight — always full of energy, great music, and such a fun atmosphere. They really went above and beyond to make sure everyone had a great time.
What impressed us most was how much they cared. They always made sure we were okay and even ensured we got back to the hotel safely after the disco. It made us feel completely looked after and added so much to our holiday.
Thank you to the whole team for making our trip unforgettable!
Trisha Nadia P Jay
Excellent resort - really can’t find any faults or things to improve.
Everything is very well looked after, modern and so pretty. Starting from the lobby - it even smells beautiful, has beautiful furniture in the reception area. Reception staff are also so lovely and helpful.
The room - we got a sea view upgrade - definately worth it. Rooms are modern, very spacious, with huge comfortable beds and huge beautiful terrace / balcony. Bathrooms are huge and well lit (hair dryers are a bit meh but they do the job)
Food is delicious and always fresh - plenty of options at breakfast, lunch dinner etc. A la carte restaurants are also very good. The sweet moments pastry / cafe was my favourite, as it was open late and had a very good selection of cakes and deserts.
Pool and beach area is gorgeous, with plenty of sun loungers, there is always something going on activities yoga bachata aquagym etc. The pools are also heated and are very good temperature.
The onsite spa - i had a cleopatra hamman and massage package, very worth trying. The sauna steamroom etc were amazing and the girls who did my massage were incredible.
Staff - you guys do an incredible job✨ starting from reception to housekeeping to bartenders and waiters - well done! The service was immaculate.
Joanna Michalska
The best experience I had so far with an all inclusive hotel. Everything is very nice but not too posh, entertainment is scheduled for a whole month so even if you will stay 2-3 weeks every day is different. All workers are very kind and respectful. They have various professionals booked throughout the day to entertain you ie. Saxo player in the lobby. Various attractions throughout the day. We requested our room to be changed as we were sick and our room was directly at entertainment (which would normally be an advantage) they changed it for no charge. The food is honestly a very good quality - coming from someone who lived in Egypt for 2 years now- and there is “fresh” juice served every breakfast. Kids club girlies are lovely and if you need to they provide babysitting services at €10/h. I didn’t notice any inappropriate behaviour from the staff, they are all engaging but not bothering. They have life jackets for kids so they can enjoy everything.
10/10 will be back.
Donna Nairn
Great hotel with amazing staff! Really enjoyed our stay even though I unfortunately slipped in my hotel room (my fault) and fractured my wrist in three places and needed to get an operation to put pins in to put it back together lol. The doctor and nurse were amazing! The nurse came to the hospital and stayed hours with me and my hubby to make sure I was settled, then returned after his shift finished to check on me, how nice was that! The lifeguards and us came up with a way to protect my cast from getting wet so I could just sit at the edge of the pool which was awesome. Our housekeeper Mahmood I think his name was, was amazing, making funny animals and bringing extra pillows etc to help me get some comfort after my accident. Everyone was so friendly even before my accident and were amazing and caring and helpful after. Nadir in sweet moments was one of our favourites (ask him to do his animal noises for you, it's awesome). Allah and the team in lobby bar and Benim (I think that's how you spelt his name) and team in the pool bar were fabulous! Every single member of staff we saw were amazing and we had a great time!
My Booking
