Sunrise Crystal Bay Resort - Grand Select

Dominic Gregson

An amazing place o visit. All the staff have been extremely accommodating and friendly. A special thanks to Mano part of the entertainment team. He has been amazing! Greeting us on our first day and making sure we have everything we need. As well as Omar part of the bar staff around the pool. He is constantly working, walking around the pool bringing drinks to people and making sure everyone is good.

Craig Hughes

Had a amazing stay with you was remembered from last year which was really nice. Food was amazing all the a la carte restaurants the food was delicious and the service was impeccable. Drinks flow constantly down at the beach the beach is always kept in amazing condition due to Ahmed the lifeguard doing an amazing job. I also assisted him in rescuing a person in distress in the water so an absolute credit to tui and sunrise. Whatever we needed management sorted it straight away a true 5 star restaurant. The lady's in the tui office Laura and Katherine are two really nice and amazing lady's I had a bit of a belly issue and Laura sorted this and organized help for me thank you so much. Really enjoyed the cocktail party you had laid on for people who had returned for multiple times made us feel really special and the man on the saxophone was brilliant. The rooms could do with a makeover as they are starting to look a little tired but seeing as we only used it for sleeping it didn't bother us so that is just constructive for you. Everyday I played boolle which was really good fun with other guests we all got on really well even the entertainment Josephine and Izzy aka belly played too so a massive thank you to both of them. I'm not one really for the shows and sitting upstairs listening to singers who can't really sing there needs to be entertainment which involves the guests otherwise guests just looked bored. We did however on our last night have a karaoke which was really fun myself Louis aka looloo David's the Welsh ladies and scots rocked the night everyone joined in singing Germans Russians Brits everyone got involved singing dancing was really good fun then they stopped it which they shouldn't have done because it went back to a rubbish singer so people started to leave. We have booked up for next year to enjoy another 10 nights of chilling so look forward to seeing you then thank you to everyone who made our stay amazing.

Fiona H

This was one of the most amazing holidays we have been on! The accommodation was beautiful and immaculately kept. The staff were exceptionally attentive and made our stay so wonderful. We were so impressed with how clean everywhere was, especially around the pool during the day. The reception staff were always so helpful and the animations team kept us entertained during the day and the evening. The foam party was great and should not be missed! Mohammed Ali from the Indian restaurant hosted a fantastic evening for my husband’s birthday going above and beyond. Mohammed from the pool side looked after us every day bring us drinks to maximise our relaxation time! Abo from the Egyptian restaurant was amazing, making sure the drinks kept flowing - he was so lovely. And Mohammed from the lounge bar in the evening was brilliant - really looked after us and was so kind and welcoming to my son who struck up a nice friendship with him during our stay. Also Adam who looked after us at Yades during breakfast and in the Turkish BBQ in an evening; another fantastic member of staff who goes the extra mile to look after you!

Robyn Mathers

Amazing holiday! We loved every minute, the service was amazing Omar Ahmed in the bar round the pool was incredible he was helping us every single day, he made the most incredible mojitos! He was constantly checking if we needed anything and bringing drinks to us when we needed them! 5 star service Omar thank you! The rooms were very clean and comfortable and the food in the restaurants was lovely! The entertainment team especially Joe made our stay very enjoyable and we had so much fun with him! He checked in with us everyday and invited us to all the activities!

Sebastian Eichelbaum

The hotel has a very good price to comfort ratio. Mahmoud at the adult "oasis beach bar" is the best barkeeper in the whole resort. Super friendly super attentive overall super nice. WiFi though is absolutely disastrous. But the housekeeping is very good and the waiters are also very friendly. The rooms are also pretty good. I can recommend.