Joe Ronald (Big Bad Joe)
Fantastic hotel. absolutely everything we needed for our holiday. rooms spacious and spotless. pools have both quite areas or areas with vibrant atmosphere from the brilliant animation team.
food in all the restaurants was fresh and great tasting with top service from all the staff. special shout out to Joe and Mano on the animation team for looking after us from the day we arrived. also special thank you to Emily in administration for arranging a special day on our wedding anniversary.
Every member of staff is so happy to help you with any of your requests for a perfect holiday.
Rund ums Foto Wertheim
⭐️⭐️⭐️⭐️⭐️
I stayed at SUNRISE Crystal Bay Resort and had a truly wonderful experience. The hotel is beautiful, very clean, and well-maintained. From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism. Everyone was extremely friendly and always ready to help with a smile.
One of the highlights of my stay was the amazing food. The resort has several restaurants offering a wide variety of delicious and freshly prepared dishes – there's something for every taste. Whether it was breakfast, lunch, or dinner, the quality and selection were consistently excellent.
The whole atmosphere of the resort is relaxing and perfect for unwinding. The beach area is lovely, the pool is great, and everything is organized with care.
✅ I highly recommend this resort for couples looking for a romantic getaway, families wanting a fun and safe vacation, and even solo travelers who just want to relax and enjoy great service. I would definitely come back again!
Dilfuza RANDI
My husband and I stayed at this hotel. Be careful... they hire girls to entertain guests. These girls are not shy about flirting with your husbands and even more! They use every opportunity, thinking that this is how it is done with guests. That's how it happens. I have experienced it myself! This was our first and last visit!!! Thank you, I thought this place was for family vacations and not for providing services to entertain other people's husbands!
Craig Hughes
Had a amazing stay with you was remembered from last year which was really nice.
Food was amazing all the a la carte restaurants the food was delicious and the service was impeccable.
Drinks flow constantly down at the beach the beach is always kept in amazing condition due to Ahmed the lifeguard doing an amazing job. I also assisted him in rescuing a person in distress in the water so an absolute credit to tui and sunrise.
Whatever we needed management sorted it straight away a true 5 star restaurant.
The lady's in the tui office Laura and Katherine are two really nice and amazing lady's I had a bit of a belly issue and Laura sorted this and organized help for me thank you so much.
Really enjoyed the cocktail party you had laid on for people who had returned for multiple times made us feel really special and the man on the saxophone was brilliant.
The rooms could do with a makeover as they are starting to look a little tired but seeing as we only used it for sleeping it didn't bother us so that is just constructive for you.
Everyday I played boolle which was really good fun with other guests we all got on really well even the entertainment Josephine and Izzy aka belly played too so a massive thank you to both of them.
I'm not one really for the shows and sitting upstairs listening to singers who can't really sing there needs to be entertainment which involves the guests otherwise guests just looked bored. We did however on our last night have a karaoke which was really fun myself Louis aka looloo David's the Welsh ladies and scots rocked the night everyone joined in singing Germans Russians Brits everyone got involved singing dancing was really good fun then they stopped it which they shouldn't have done because it went back to a rubbish singer so people started to leave.
We have booked up for next year to enjoy another 10 nights of chilling so look forward to seeing you then thank you to everyone who made our stay amazing.
Hazem El abiad
Every time we arrived at Sunrise Crystal Bay Resort, we knew we were somewhere truly special. This place has become our absolute favorite – a second home we always look forward to.
The staff were exceptional – friendly, welcoming, and always going above and beyond to make our stay comfortable and memorable. The rooms were spotless, spacious, and beautifully designed with stunning views.
We especially loved the beach and pool areas – clean, relaxing, and perfect for enjoying the sun. The food was another highlight – such a delicious variety every day with great service and beautiful presentation.
What makes Sunrise Crystal Bay stand out most is the feeling you get when you’re there – calm, cared for, and completely at ease. It’s not just a resort, it’s a place full of warmth and joy.
We truly can’t wait to come back. Thank you to everyone at Crystal Bay for making it unforgettable. 💙