Finnluka Randzio
During my stay at Crystal Bay Hotel, I was really impressed by the overall quality of the bars. No matter which bar I visited — whether by the pool, at the lobby, or at the restaurant — the bartenders were always welcoming, quick, and very professional. The service was consistent every time, which really made a difference.
The selection of cocktails was fantastic, offering a nice balance between international classics and creative house drinks. I enjoyed trying different cocktails every evening, each one carefully made and presented beautifully.
I also appreciated the wide choice of non-alcoholic cocktails, which were just as carefully crafted as the alcoholic ones. They offered fresh, flavorful options with great presentation — perfect for anyone looking for a refreshing alternative.
The coffee was excellent as well — always hot, rich in flavor, and professionally prepared. It was clear that the staff takes pride in delivering high-quality drinks, whether it’s a morning espresso or an afternoon cappuccino.
Crystal Bay’s bar team really adds to the overall holiday experience — they create a warm, relaxing atmosphere with great drinks and top-level service. I would definitely recommend the bars here to anyone visiting!
Craig Hughes
Had a amazing stay with you was remembered from last year which was really nice.
Food was amazing all the a la carte restaurants the food was delicious and the service was impeccable.
Drinks flow constantly down at the beach the beach is always kept in amazing condition due to Ahmed the lifeguard doing an amazing job. I also assisted him in rescuing a person in distress in the water so an absolute credit to tui and sunrise.
Whatever we needed management sorted it straight away a true 5 star restaurant.
The lady's in the tui office Laura and Katherine are two really nice and amazing lady's I had a bit of a belly issue and Laura sorted this and organized help for me thank you so much.
Really enjoyed the cocktail party you had laid on for people who had returned for multiple times made us feel really special and the man on the saxophone was brilliant.
The rooms could do with a makeover as they are starting to look a little tired but seeing as we only used it for sleeping it didn't bother us so that is just constructive for you.
Everyday I played boolle which was really good fun with other guests we all got on really well even the entertainment Josephine and Izzy aka belly played too so a massive thank you to both of them.
I'm not one really for the shows and sitting upstairs listening to singers who can't really sing there needs to be entertainment which involves the guests otherwise guests just looked bored. We did however on our last night have a karaoke which was really fun myself Louis aka looloo David's the Welsh ladies and scots rocked the night everyone joined in singing Germans Russians Brits everyone got involved singing dancing was really good fun then they stopped it which they shouldn't have done because it went back to a rubbish singer so people started to leave.
We have booked up for next year to enjoy another 10 nights of chilling so look forward to seeing you then thank you to everyone who made our stay amazing.
Jordan Lewis
The food was delicious, especially the themed nights at the main restaurant — something new to enjoy every day! At the pool, John was simply amazing. He was fast, kind, and made us feel so well taken care of. We loved relaxing while sipping a Sunrise Garden or a cold glass of rosé. The coffee was also excellent — strong and smooth, just how we like it. Great Bar service from morning till sunset!
كيرو صفوت
As an Egyptian family who doesn’t drink alcohol, we were honestly amazed by the huge variety of non-alcoholic drinks at Crystal Bay , it made our stay feel so thoughtful and family-friendly.
Our kids were over the moon with all the fun mocktails they tried! Their favorites were Aqua Joy, Coconut Splash, Breeze of Life, Yades Iced Tea, Meraki Iced Tea, Jalapeño Magness, and the colorful Sun Ray Benefits. Each drink was refreshing, delicious, and beautifully served , they still talk about how exciting it was to try something new every day.
We parents also appreciated the great selection of iced drinks and smoothies , especially the iced tea options and the fresh milkshakes from Thea’s Coffee Shop. They were always cold, creamy, and perfectly blended.
The bar staff at every outlet were so professional and welcoming. They always had a smile and even helped recommend non-alcoholic drinks based on our mood or the weather. That kind of service really stood out.
The coffee in the morning was excellent , rich, smooth, and well prepared every time. We loved starting our day with that kind of attention to detail.
It’s not always easy to find a resort where non-drinkers and families feel just as spoiled with drink choices, but Crystal Bay really delivered. Every outlet from the pool bar to the lobby and coffee shop made us feel welcome and taken care of.
Highly recommended for any families looking for an exceptional variety of non-alcoholic drinks, friendly staff, and a place where even the youngest guests get a 5-star experience
Denis Renz
I had an amazing experience at the bars of Crystal Bay Hotel! The service at every bar was outstanding — bartenders were always friendly, attentive, and professional, making sure every drink was perfectly prepared and served with a smile.
The variety of cocktails was excellent, offering both classic favorites and some creative house specialties. I especially enjoyed their unique signature cocktails like the Espresso Martini, Long Island Iced Tea, and Sunrise Boulevard — all made with great attention to detail.
The non-alcoholic mocktails were also impressive, with a wide selection of refreshing and beautifully presented options such as Breeze of Life, Aqua Joy, and Coconut Splash. Each drink was flavorful and served at the perfect temperature, making it a great choice for any guest.
Coffee lovers won’t be disappointed either — the coffee quality was consistently excellent, with well-prepared espresso, cappuccinos, and lattes, often finished with beautiful latte art.
Overall, the bar experience truly elevated my stay — professional service, delicious drinks, and a wonderful atmosphere at every outlet. Highly recommended!
My Booking
