Hannah Todd
We’re having a very good relaxing stay at Crystal Bay Resort. We love it in the adult only beach area as it’s nice and peaceful and can see lots of fish in the water below. We are also experiencing excellent service from Samir in the oasis beach bar! He always makes sure we have a drink and we have many lovely chats with him. Best beach bar ever! The food is great, our favourite restaurants are the Turkish BBQ and the Indian. So good! The rooms are large and spacious with a nice balcony overlooking the gardens so a great view! All the staff are very friendly and welcoming and the gardeners work so hard to make the gardens look amazing 🤩
Mani kandan
We had a truly wonderful stay at TUI Crystal Bay Resort, Hurghada. The overall experience was exceptional, with excellent hospitality, a beautiful setting, and great attention to detail throughout our stay.
The entertainment was a real highlight, very well organised and engaging, creating a fun and lively atmosphere for guests of all ages. A special mention to Aleena and Mizo, who were absolutely fantastic. Their energy, friendliness, and genuine connection with guests made such a difference. They were incredibly jovial and played a big part in making our stay memorable.
While the resort excels in many areas, the waiter service at the restaurant and lobby bar did not meet the same standard and was consistently disappointing. Greater attentiveness and efficiency in these areas would significantly elevate the overall experience.
Nevertheless,A fantastic resort that perfectly comfort, fun, and quality service. Highly recommended, and we would happily return.
sabry dragoon
Spending time at Crystal Bay Resort in Hurghada turned out to be a truly rewarding holiday experience, one that combines comfort, relaxation, and a lively atmosphere in a very natural way. From the first impression, the resort feels welcoming and well organized. The layout is easy to navigate, and the overall design creates a sense of openness and calm.
The rooms were comfortable and well maintained, offering a relaxing space to recharge after a full day of activities. Cleanliness was consistent throughout the stay, not only in the rooms but also in all public areas. The resort maintained a pleasant balance between being active and peaceful, which made it suitable for different types of guests.
Natasha Rosenmeier
We have just returned from a one-week stay at TUI Blue Crystal Bay as a family with two adults, two children (ages 3–8) and a baby, and it was without a doubt the best hotel we have ever stayed at in Egypt. We have visited Egypt around 10 times before and stayed at many different hotels, but from now on we won’t choose anything else.
The food was absolutely amazing, and we genuinely looked forward to every single meal. The staff were highly professional, friendly, and extremely service-minded, without ever asking for or hinting at tips. The drinks were top quality and served in proper glassware – not plastic cups, which is often the case with all-inclusive resorts.
All pools were fully heated during the winter season and kept very clean. The beach is located in a sheltered lagoon, so you can relax comfortably out of the wind. This is not a very child-focused hotel, but they do make an effort to provide activities for children. A huge bonus is the free access to the sister hotel’s large water park, which is also fully heated and of excellent quality.
Overall, this was the best trip we have ever had to Egypt.
The only small downside was that despite requesting a ground-floor room, we were given a room on the first floor without an elevator, meaning we had to carry a stroller up and down the stairs several times a day.
Helen Howes
From the moment we arrived at Tui Blue Crystal Bay we knew we had found a hotel that didn't meet our expectations but exceeded them. The rooms were spacious, comfortable and had literally everything we needed. The grounds were stunning and immaculately maintained. The food in the main restaurant offered an enormous variety to suit every palate and the meals we had in the A La Carte restaurants were exquisite. There is literally nothing negative we can say about this hotel, but this review cannot be completed without mentioning the staff. The bar staff, waiters, housekeeping, groundsman, lifeguards, management and animation team were always happy, friendly and nothing was too much trouble. Having not visited Egypt before, if your staff are a representation of the country our only regret is not having found your hotel sooner.
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