Sabri Sabouni
A Truly Exceptional Stay — Highly Recommended!
I had a wonderful experience at this resort. The service was truly outstanding — every staff member goes above and beyond to ensure your satisfaction. Whatever you need, it’s taken care of without hesitation. The hospitality is on another level.
The swimming pools are pristine, and the beach is incredibly clean with crystal-clear water — absolutely perfect for a relaxing getaway. The food is just amazing: delicious, abundant, and full of variety to suit every taste.
I do want to share one small experience, not to affect my overall impression, but perhaps to help improve clarity for future guests. One evening during dinner at the main restaurant, I was told by an attendant that my shorts were too short for the dress code. While they politely let me in that time, the experience felt a bit awkward and unexpected — especially since many other guests were also wearing shorts, and the signage indicating the dress code wasn’t clearly visible (partially hidden behind a table at the entrance).
It would be great if the resort could make the dress code more visible and consistent for all guests to avoid any confusion or discomfort.
That said, this was a minor issue in an otherwise perfect stay. I would absolutely return and recommend this place to anyone looking for high-quality service, comfort, and an unforgettable vacation.
Lucia Wheeler
Beautiful hotel, with a fabulous team of staff! The animation team were great - there were lots of activities. The bar staff around the pool were incredible - especially Mido! The room was always clean and the food was also good. You should definitely stay here!
Matilda Cripps
We had a fantastic stay at this beautiful resort. From the delicious food to the refreshing drinks, everything exceeded our expectations. But what truly made our experience unforgettable was the staff—warm, professional, and always going the extra mile. Their hospitality is truly five-star and deserves all the praise!
The hotel absolutely earns its 5-star rating, but there is one small detail that I hope management will reconsider: the two-in-one shampoo and conditioner provided in the rooms. For a resort of this standard, guests—especially women—really appreciate having separate, high-quality hair products. It might seem like a minor thing, but it genuinely makes a difference in the overall experience. Whoever made that call may not realize how much women notice (and grumble about) this kind of thing!
Other than that, everything was perfect. We can’t wait to return!
Nicole Marino
Our stay at the Steigenberger Aldau Beach Hotel in Hurghada has truly been nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality, and that high level of service continued throughout our entire visit.
The resort itself is stunning, with beautiful surroundings and immaculate facilities. The food has been consistently wonderful—varied, fresh, and delicious at every meal, catering to a range of tastes and preferences with care and creativity.
What truly made this experience stand out, however, was the outstanding service provided by the staff. Our room was impeccably maintained thanks to Khalid, whose attention to detail and dedication on our floor made us feel completely at home. At the Aqua Park, Mohamed Ahmed went above and beyond to ensure we were comfortable and well cared for—his attentiveness and friendly demeanor left a lasting impression on us. Equally deserving of praise is Omar, the lifeguard, who was not only professional and vigilant but also incredibly helpful and approachable. Their kindness, commitment, and personal touch elevated our stay to an entirely different level.
Without these individuals, our vacation simply wouldn’t have been the same. They are a credit to the resort and to the Steigenberger brand.
We leave with full hearts and lasting memories, and we will absolutely be returning. Thank you for a truly remarkable experience.
Irina Sofronova
This was already our second time in this hotel and again we really enjoyed our stay. The beach, gardens and rooms are all very well-maintained and clean. The food was very tasty and varied, there is a different theme every evening in the main restaurant (the Oriental/Egyptian Night was our personal favourite). The people working in the hotel are all very friendly and willing to fulfill any wish you could have. It is a great place to enjoy a relaxed holiday!