Poonam Thanki
As a travel agent, I’m always very specific with requests to ensure my clients have the best possible experience, and this hotel exceeded every expectation during Parmar and Co’s stay from 3rd January to 10th January. All of my requests were fulfilled seamlessly, and most importantly, my clients were extremely happy with their stay.
The level of service from the staff was truly exceptional. A special thank you to Mustafa at reception for his professionalism and warm welcome, Sherif and Adham at the Lobby Bar for consistently going above and beyond, and ElSawy and Emad at Bwala Restaurant for their outstanding service and attention to detail. I’d also like to recognize Sayaad Ahmed from night room service for his excellent and prompt service, even late at night.
Based on this experience, as a travel agent I will also be coming personally to stay at the hotel and give my own personal review, which says a lot about the confidence I have in this property and its team.
This is exactly the kind of hotel I trust with my clients, and I will definitely continue recommending it.
Latifah
The hotel was honestly so good. We went as a group for a 40th birthday and the rooms were so clean and beautiful. The staff were so friendly. We had a coordinator called Ibrahim who went over and beyond for everything we needed. Would absolutely be visiting again. Special mention to Peter who took such good care of us all. Beautiful place!!
Thomas S
This is definitely a super hotel and place to stay. We have been there for 11 days with the family. Food, Service, activities were great and on top of that they always try to become better. We mentioned something and the next day it was immediately improved. Congratulations to the management team for their great job.
Marco Ballerini
I spent a relaxed week at the Steigenberger ALDAU Beach Hotel, a place where the Red Sea glows like molten glass at sunrise and the days slide by as softly as warm sand between your fingers.
The resort itself is a gentle paradise: vast lagoon-style pools that invite you to float without thinking, a wide private beach, and rooms that breathe calm with their spacious layouts and crisp housekeeping. Waking up on the balcony with the sea brushing the horizon felt like a daily reset for the soul.
The staff? Warm, attentive, consistently kind. From reception to the beach team, everyone carried that effortless hospitality that makes you feel looked after without being smothered. Dining was also a pleasure — multiple restaurants, generous buffets, and enough variety to keep every evening fresh.
The activities are plentiful: water sports, spa sessions, quiet strolls near the sea, even a playful little pitch-and-putt for a whimsical break. Perfect for a week where you want options but also the freedom to do absolutely nothing.
One thing that didn’t match the hotel’s otherwise high standards was an excursion organized by a tour operator based directly inside the resort. The experience promised a curated, premium adventure — and what we got instead felt rushed, poorly coordinated, and nowhere near the polished, high-quality outing we paid for. Not a disaster, but definitely a mismatch between expectations and reality.
Aside from that, the stay was beautifully smooth.
Overall: a refined, comfortable resort that delivers on relaxation, beauty, and service. I’d easily recommend it to couples and families seeking a serene Red Sea escape. My rating: 4 out of 5 — a lovely slice of sunshine with just one cloud shaped like a disappointing excursion.
Steffen L.
We would like to express our sincere appreciation for the wonderful experience we had during our stay at your beautiful hotel.
The entire resort is exceptionally well designed — spacious, beautifully landscaped with trees, flowers, and greenery, and featuring an impressive pool area that creates a truly relaxing atmosphere. The wide range of activities offered adds even more variety and enjoyment to the stay. Our room was very comfortable, and the beds were especially cozy.
We would also like to commend all your staff members for their friendliness, attentiveness, and hard work. It is clear that your team takes great pride in making every guest feel welcome.
In particular, we would like to express our special thanks to one of your waiters, whose service truly stood out.
His Name is Hussein Mohamed.
He was always extremely polite, attentive, and friendly, with a genuinely positive attitude that made every meal a pleasure. His presence was never intrusive, yet he was always there exactly when needed. We were genuinely happy whenever he was assigned to our table.
Your hotel can be very proud to have such a dedicated, professional, and warm-hearted employee.
With our heartfelt thanks and best regards,