Dimitris Lioris
Staff are extremely friendly and work hard to keep guests happy. Our room was decent, felt a bit tired and balcony doors wouldn't lock. Also had a random window between bathroom and living space. Lots of accessible facilities, shops with sensible prices and a waterpark very good for families. Small beaches with good sunbeds and large shading umbrellas.
As a small piece of advice, be mindful when you book day trips or excursions from the agents in the lobby that you won't be able to review them online. This means that you only rely on what they tell you which most of the times is not accurate. So try to book as much as you can online where people share their experience. Also online prices are hotel agnostic. Booking through agents mean that you pay a different price depending on the hotel you stay at. The cheaper the hotel the cheaper the trip price but always more expensive than online.
Anton Naidenko
Review of the hotel:
Cons:
The downside of the first and the main one is expensive, compared! When you compare prices, this hotel is very expensive, although it is not something outstanding. I spent the same money relaxing in a new ideal hotel in Malta, with a rooftop pool, sea views, super service, perfect design, great rooms, bathrobes, slippers, and a very nice interior everywhere, and much more. And then you pay more and get a room basically cleaned, has dust and stains. The trash bin in the bathroom has stains. An unpleasant shower in the room, which leaks to the floor all over the bathroom and has yellowing walls. Overall, the hotel looks aged. It would be nice to update it a little.
There are advantages, but they are few for the price offered. The food is so-so: there is a lot of food for breakfast and lunch, but there is nothing to eat, since more than half of the food is tasteless and unhealthy. Here's an example: I don't want to eat beans in tomatoes or pasta in milk for breakfast, or a dark pink sausage with a disgusting taste, or an almost rubber doughnut that doesn't cut with a knife. At the same time, I would like to take scrambled eggs, but you can't just take them because there is a cook who cooks scrambled eggs at your request, but to get to it, you have to stand in line for ten minutes from everyone who also wants to. By the way, a separate joke is dinner: you can eat in the main restaurant, or you can eat in other specialized restaurants (Japanese, Italian, etc.). The main restaurant is the same as breakfast: noise, a lot of people, everyone runs around and takes different food for themselves and stands in line for food of individual cooks. And the specialty restaurant where you came, sat down and given a plate of something related to the country. The problem is that you can't just go to a specialized restaurant: you need to come to the hotel lobby at 11:00 and make an appointment for today or tomorrow. Otherwise, no way. You can come to the appointment later than 11:00, for example, at 12:00, but then there are no seats left for today and tomorrow. So you have to leave the beach at 11:00 and go to the looby at this time, which is not very convenient. Plus, there are sups rental outlets on the beach, and windsurfing. They all belong to the hotel, but the problem is that the equipment is quite old or generally replaced, for example, there are no sups, and instead they use a wind surfing board without a sail.
Pros:
There are many beautiful places on the hotel grounds. Very beautiful houses outside (but depending on what your room is, there are many different sections and there are some beautiful and some not outstanding). Beautiful landscape design, many plants and flowers. A clean beach with sand. The shore is without stones or grass.
Overall: If you like the kind of vacation where you have to lie by the pool or on the beach and have not been to quality European hotels, and have not traveled much at all, you will like it. For those who went abroad for the first time at the sea, you will be fine. If you have traveled a lot, you will not like the food, bartenders, drinks and shower in the room at this hotel.
Karen Barker
We were actually stopping on the Ali Baba side and had booked to go next year to Ali Baba but after using the facilities (shared except restaurants) on Aladdin I paid to ammend our booking to Aladdin for 2026. Much calmer. Nice buffet with friendly staff (complete contrst to Ali Baba you can book once to use buffet). Animation team much better and enthusiastic, bar staff much nicer and more attentive and the lobby and outdoor show are far far nicer. We were three families 10 of us in total and all much preferred this side/ hotel. Only grumpy staff member was pool bar the beach bar staff k. Aladdin were lovely especially Abdel who is a credit.
We look forward to returning.
Alice Maxwell
This is an amazing hotel for families and children of all ages. Great selection of food available in the buffet restaurants and also the a la carte restaurants included in the all inclusive. The pools have daily activities and the use of Ali babas waterslides are an added bonus! Also the private beach is a great bonus and perfect for snorkelling! We say so many fish, stingrays and jellyfish!
The staff here are so friendly and go above and beyond for everyone especially the children. Rooms are comfortable and are cleaned very well daily and everything restocked. We decided on our second day we were coming back next year and have already booked!
One of the best all inclusive places we have stayed at
Katie Sim-Mutch
This hotel is beautifully located directly on a long stretch of beach. With beautiful straw umbrellas, windbreakers, and a bar. If you like things a little quieter, head to the left until you reach a bridge you can head over and use that beach too as it used to belong to the closed Jasmine hotel. The same goes for pools. If you want loud, fun, and lively head down to the 2 pools by the beach, for quiet and calm, there is the Jasmine pool near the large cages housing monkeys. There is a bar and a spa at both pools. No sunbed shortages at all, and if you ask, then the pool guys will sort you out. The water park is great, with 3 areas, 1 for toddlers, one for children up to 12, and the main slides in between the 2. Service is 5* once you have tipped! - little and often I found got me everything I could want and more but don't feel pressured to as the staff are lovely either way. Deluxe room was beautiful but I do think the cleaners could pay a little more attention to detail, the shower did not drain well at all and was quite grubby, coffee and creamer weren't replenished every day and not sure the bedding was changed at all! However, we did have some lovely towel creatures made for us! Air con, layout, shower pressure, and temperature were all brilliant, and beds were very comfortable for us. There are a couple of free buggies that run up and down the resort all day so if you don't fancy the walk from the beach to the main restaurant you won't have to wait long for one. If you tip at the beach restaurant or any bar, you will get your drinks in a glass, and you will get table service. If you don't, then you will have plastic cups and need to go up to the bar yourself. Once you have tipped, they will remember you and your order or where you like to sit in the main restaurant or will put you a sunbed exactly where you want it.
The grounds are stunning, constantly being tended to by the gardeners. The cuisine restaurants make a nice change from the buffet and the food is very nice. You can book these 11-1 at guest relations in reception. Lovely kids play area and a kids club we didn't use. The bracelet and sand bottle stores are very reasonable and lovely guys. Bought 3 amazing bracelets for £5.33 and a couple of medium sand bottles for about £7 each. The jewellers are reasonable, but my ring broke, took it back to be fixed, and then the minute I wore it again, it broke again. I bought 2 pandora charms, a ring and a gold plated necklace for £80 with a lot of haggling. I feel I got ripped off in the bag and perfume shop near Jasmine Beach, but that's my own fault. Senzo mall isn't far at all, and I would definitely recommend buying any snacks from Spinneys there. Water is replenished daily in the room although it was out of date by a couple of weeks. The overall vibe of the hotel left me not wanting to leave even after 2 weeks. We had such a chilled, lovely time, being waited on hand and foot, even with the constants pestering from the guys at the spa, the sea trips and safari! Get a red flag when on the beach! Got to know some of them quite well they like a chat even if you don't want to buy and after a few days they get the message!
My Booking
