anne goodman
Rooms are a bit dated but the cleaners are wonderful. The pools are absolutely fabulous. The food is good, something for everyone, lots of fresh salads, rice, pasta, pizza for the kids! Bar staff are brilliant. Entertainment staff were good. The kids disco is too competitive and should just focus on dancing, it left our little one in tears more than once, so we stopped going, he just wanted to dance. Over all we had a lovely holiday and I would recommend the hotel.
Sue Wiseman
This is my fourth day of a solo holiday just for a break in the sun.
It’s a large hotel with 3 different buildings. One large dining room, pool bar and couple of others on an evening.
It’s spotlessly clean the staff work tireless and I’ve encountered them friendly and helpful.
The food is fine, typical 2 /3star buffet always fresh salad, bread and fruit in hand. Wine on tap in the dining room as well as juices etc. Menu is changed daily and again spotlessly clean.
Sunbeds are fine they are comfortable but bring a pillow as they don’t sit up. The little shop sells blow up wedges for them. Sunbeds washed down every night and pool area cleaned thoroughly.
Also bear in mind it’s a budget hotel and there are lots of families with children. Don’t leave reviews moaning putting people off when you expect cordon bleu meals for this price.
Ignore the bad reviews it’s not that bad!
Plastic cup situation yea cool idea but I like a nice glass.
Check in could be easier and faster too
Shannon Somner
After reading a lot of negative reviews before our trip, we were a little nervous — but honestly, we want to clear up some of the concerns for anyone considering staying here.
We stayed in one of the apartments, which was very basic but spotlessly clean. Towels, sheets, and bins were changed daily, which we really appreciated. We didn’t have many interactions with staff, but when we did, they seemed friendly and helpful.
There was loads of entertainment throughout the day, especially for kids — dancing, games, a magic carpet, mascots, and even cocktail games for the adults. We don’t understand the complaints here — the team kept things lively. The kids’ disco was great and very interactive, although we didn’t experience the adult entertainment so can’t comment on that.
Around the main pool, there are shaded areas and activities like table tennis, pool tables, arcade games, and ice hockey machines. The middle pool did close on our third day and stayed closed after that, which was a bit disappointing. But there’s also a quieter kids’ pool near the tennis courts and park if you’re after something more chilled.
We had no issues with food. There was always something we could eat. Lunch did get a bit repetitive, but dinner and the themed nights were enjoyable with good quality food. Yes, queues for drinks (especially alcoholic ones) can get long, and the restaurant can feel hectic during peak times — but it’s a big hotel, so that’s to be expected.
Sunbeds were always available, even during busy periods, which was a pleasant surprise. The beach is absolutely stunning — only a 700m walk away — though small and can get packed quickly, so head down early.
We ate out the last two nights at Venecia — absolutely delicious food and lovely staff. It does get busy, so booking a table is a good idea. We also had breakfast at The Travellers Inn, which was tasty with friendly service. For evening drinks, The New Inn is worth a visit — 2 for €9.50 cocktails, live entertainment, and a great atmosphere.
Overall, while we personally wouldn’t stay again (just because we found it too large and busy for our own taste), we honestly can’t fault the hotel. It was clean, lively, and there was always something going on. If you’ve already booked, don’t worry — go with an open mind and enjoy your holiday. 😊
Cassie Cooper
Don't be fooled, this is not a very family friendly hotel. I went on my own and had to use earplugs every single night. Running and shouting in the corridors at all hours. Loud music very late at night. Huge, loud arguments with doors slamming, shouting and swearing, mainly by young people. The noise was relentless! There didn't seem to be any respect for others, especially with how loud a lot of people were returning to their rooms late (after 11.30pm). The food was okay, not much variety but plenty of pasta, tinned fruit and chips. Bar staff were lovely. There's a 20 euro deposit for the TV remote, and even then a lot of the channels didn't work. It would've been helpful to be given a printed map on check in of the hotel as there aren't any signs, and one map that was on the way to the pool. The hotel was clean. The bedroom was cold and the thermostat did nothing, thank goodness for the extra blanket! The weather was rubbish when I stayed, cold from 2pm and rainy, so having control of the temperature of the room would've been helpful. There was no fridge in the room, and iron or a kettle. Very basic rooms. Check in took over an hour, with one family ahead of me (and I was alone), despite being soaked through and freezing. The group ahead of me was being split up too which left one lady in tears! There was also a flurry of people coming down to say their rooms had flooded too. It left a bad taste in my mouth. I won't be returning and I would not recommend staying here. The two stars are for cleanliness and staff, but they were the only positives.
Peter Sherriff
Checking staff are great, but god the process is disastrous (the hotels fault not the staff). Takes 20-30 minutes to check in so if there's a few family expect a long wait.
Food is exactly what you'd expect for the price point.
Food was OK. Drinks were nice. Pool area is really nice. Entertainment are really good.
Rooms need a spruce up, walls are really thin, our neighbours were quiet fortunately.