Sarah Douglass
We visit this hotel as a big family, with x4 adults x4 children (ages 8 - 14) There is always something for everyone to eat, especially the fussy eaters! Everywhere is very clean and the reception always has a really nice smell as you enter. The bar staff/ waitresses/ waiters are all very hard working and happy to help, the service is definitely 5 star.
There is constant entertainment and games through the day for the children and adults with really good shows on a night to watch, with an additional singer on the front for the older adults to enjoy. The animation team are brilliant entertainment especially Alexandra who has greeted us every year with the most loveliest welcome she really is a credit to the team and hotel.
The swimming pools are a good size but just missing some slides. There is also a park and secure football pitch for the children to play.
The roof top adults only part is also a bonus if you get chance to go up for peace and quiet.
Included photo of the view from our balcony on an evening.
lorraine gage
We have just come back from a week family holiday (03.08.25-10.08.25) as soon as we arrived and went to the reception our room (111) was ready for us, the room was big and spacious with air con and a balcony, the beds were quite comfy, we also had the park view with side pool view. The mini fridge we had didn’t really keep our drinks cold but we did get someone to come to have a look. Our room was cleaned everyday and the towels were changed daily as well. We did have a room tab so we could either top up with euros or pay at the end of stay, this was quite handy as not many hotels do this. The pools were a decent size (2 shallow ones for smaller children and a fair size one) there was also a roof top pool for adults only, I must say the sun beds were all taken before 8:30 as I would see people putting their towels on them and when we went down there were no available. The food at the restaurant wasn’t great (I’m a fussy eater)but my daughter and husband did enjoy some of the food, some of the meat section wasn’t cooked properly as there were some pink parts still inside the food, dessert selection was ok. Breakfast wasn’t great at all so we didn’t go down at all during our stay. There is a nice restaurant across the road from the hotel called Babushka they do English and Scottish food, we did go there most mornings and we did enjoy the food. I must say we did meet a lovely lady called Sara who were serving us drinks at the bar we would see her most days 😊 Entertainment for kids and the adults were good. There was also some arcades and spa on the lower level of the hotel with a small gift shop and hair salon on the ground level. There is a little play park, football pitch, mini golf and a zip wire for the kids. We did visit Play de la Americas via the train that takes you on a tour this cost us €42 return (this was for 3 people) we also visited the Costa Adeje Market on Thursday (it does open on a Saturday as well) they had plenty of stalls with some lovely gifts to bring home. We did go to Fanabe beach where you can hire jet skis paddle boats and do other activities, we hired a paddle boat with slide this cost us €25 for the hour, my daughter enjoyed herself on this. We did get stopped by a lady who was doing a marketing survey along the beach front for families who were visiting Tenerife we got asked to pick a card and reveal the prize we won, it was a bottle of Rose wine, my daughter also was able to pick a card and she managed to reveal one of the top prizes, €120, a Samsung fold tablet or a holiday, we did go back the following day and when she opened her card it was the holiday 😀 I couldn’t believe we had one this (we are never that lucky to win anything) Overall the holiday was lovely and would recommend to other families 👍🏻
Gary Musker
Just got back after a wonderful week there
Rooms were spacious ( family room) and were cleaned daily and towels changed daily.
The cleaner was thorough in cleaning to a spotless standard.
All staff friendly and pleasant.
Food was pretty good and a good variety.
Pools clean .
We were half board , you pay for evening drinks on card or charge to room no cash payment except for the little shop
Only drawback is if you want sunbeds somewhere people there from 0530 and all gone by 0730 all left unattended with towels on .
That didn't bother us as we went out for the day and returned later and had no problems getting one then.
There's a separate small pool behind for little ones .
CLARE MILLINGTON
Not enough sunbeds for the number of hotel guests, it was a joke some days. Roof terrace had plenty of beds but is 16+, maybe in July and August the age could be lowered to 14+ to help with this.
Breakfast was excellent every day, so much choice.
The animations team are fantastic, we enjoyed activities everyday with them as they were always happy and welcoming.
Craig Bradley
Animation Team are very friendly. Keen to get everyone involved in all the activities which we all loved. Big shout out to Alexandria- my oldest loved her & always so friendly.
We ended up with a great room overlooking the pool. Pool size is great, space for everyone including floats.
Rooms were a good size for a family of 4 & a bonus that we all had our own bed( as we were sharing x2 beds last year at different hotel).
Overall I would recommend this hotel & would definitely come back.