Last Minute Portugal Holiday Deals

Steve Muller

We just came back from a 2-week stay at the hotel with 2 adults and 2 kids. At first, I was a bit worried because of the negative reviews, but that feeling changed immediately upon arrival. The staff was very helpful, and the rooms were spacious – maybe a bit simple, but that's a matter of personal taste. The food was delicious, with something new to enjoy every day. The animation team was fantastic – active all day long, great energy by the pool, and fun shows every evening. The pool is huge, with plenty of space for everyone. No need to wake up at 6AM to reserve a sunbed – there’s more than enough room. To get to the beach, there’s a shuttle service that’s very well organized. We were very happy with our 2-week holiday – thank you for the great experience! 😊

Thomas Rhodes

Just back from a 7 night holiday, had a fantastic time at the hotel. The place is clean and well maintained with staff that are very helpful and informed. A special mention to the restaurant manager as we were travelling with our young child (3)who has a lot of food allergies. Every meal time we were able to talk with the manager and have allergy friendly food cooked fresh in the kitchen which was a great help. My advice would be to inform reception straight away on arrival so they can liaise with the kitchen immediately. Pool is big enough for the volume of guests in the hotel, plus no mad 8am scramble for sunbeds! And it has a fantastic shaded play area for the kids. Great animation team and all round good atmosphere and entertainment.

Patricia Gaj

I recommend this hotel! When you walk in, the immediately take care of your bags. The staff at the reception are really friendly! More I can’t say: really friendly staff, spotless hotel, lovely food and drinks. Just wished my stay was longer than 7 nights. Love this hotel!!!

Nee Bez

Really well maintained and clean. Well staffed, a plate didnt sit more than a few minutes before it was cleared. Constant cleaning. Asked for a proper single bed rather than a cot and it was changed. Things for improvements though that we've noticed in other hotels of the same calibre...some type of clothes line on the balcony, kettles for the rooms, self serve soft drinks to reduce pool bar queues, tea and coffee at all meal times, more hangers, irons to borrow. Move able parasols by the pool or larger ones that can be opened or closed as needed. Lovely hotel just in too quiet an area, gift shop could be double the size considering this

AJ Ruthless

The hotel is stunning, very clean, and all inclusive food is fully stocked, food testers test temperatures and quality of the food is great, accommodation for intolerance is somewhat accommodated but it's not perfect... had to prompt the staff to make sure deserts had no nuts in so we didn't die as they are not labelled. The staff on reception where very attentive Paulo was a fantastic receptionist with a permanent smile and a greeting like he enjoys you coming there, so positive and full of life. Easy to use facilities, spa was terrible half of it not working, don't recommend, pool was good, atmosphere outside was great, plenty of sun loungers, staff made this an exceptional place, kids club have lots of activities throughout the day, making it great for kids, holiday reps where also available most days and they where quick to resolve small issues. Trips where easy to book and a free bus put on by the hotel to and from the beach!!! Amazing...

Ash Mottram

I had issues regarding my booking before I arrived which I won't go into however I can tell you about my experience whilst staying here. Positives Staff were superb, extremely friendly and helpful, even had a kind gentleman show me to the room when I couldn't find it. Location is fantastic, right next to the beach with great views. Very lively vibe more suited to younger adults due to it's proxy to the new town strip. Great choice of restaurants and bars and had all local shops and coffee shops a short walk away. The gardens were beautiful to relax in, especially when lit up at night time, well looked after to provide a nice chilled vibe. Negatives. I implore this hotel to review it's cancellation policy. For non refundable bookings, it is wrong to charge people the full price of the room to cancel their booking. Even if you don't show up, they will charge you the full amount to cancel, on top of the price it cost you to book the room. This results in situations where the hotel will take twice the amount for a room booking that they can sell to someone else. To me this seems exploitative, I felt forced to attend this hotel to avoid these additional charges that effected my overall feeling of the hotel chain. Just something to bare in mind for people booking here.

Edel Byrne

El Mexicano – Muthu Praia da Oura We had such a great experience at El Mexicano in Muthu Praia da Oura. From the moment we sat down, the atmosphere felt warm and vibrant – colourful décor, lively music, and a relaxed holiday vibe. The food was absolutely delicious. We started with nachos served with fresh guacamole and salsa , simple but full of flavour. The tacos were a highlight: soft tortillas generously filled with chicken and pork al pastor, topped with fresh vegetables and a drizzle of sauce that made every bite burst with flavour. Portions were generous and beautifully presented. The drinks were also refreshing and paired perfectly with the meal. What really made the evening special was the charming staff. Everyone was friendly and attentive, making sure we had everything we needed and adding to the cheerful atmosphere. Our server, Tidjane whose name was written on the little review card we received, really stood out with his welcoming smile and excellent service , a lovely personal touch. Overall, this was a fantastic dining experience. Great food, vibrant setting, and service that makes you feel genuinely cared for. If you’re staying in Praia da Oura, I’d highly recommend stopping by El Mexicano – you won’t be disappointed! 🌮🍹🇲🇽

Seyed Gharib

Absolutely loved this place! The food was incredibly fresh and full of flavor — you can really taste the quality in every bite. Even though the restaurant was super busy, the staff were extremely friendly, polite, and attentive. They made sure we had everything we needed and provided top-notch service with a smile. Definitely one of the best Mexican spots I’ve been to. Highly recommend! Thank you tidjane

Stephany Paola

I have to say the hotel is in a good location, but I booked the all-inclusive package and my room was quite far from the restaurant and the pools, so I had to walk at least 5 minutes to get to these areas. They didn’t even offer to take our luggage to the room when we arrived. In our building there wasn’t even a place nearby to get some drinks or anything similar, so we always had to go down towards the reception or the snack area. There were supposedly three buffets, but only one was open; otherwise, you had to book in advance for one of the other restaurants. The pools are basically impossible to use, because there are no free sunbeds or umbrellas, and even the grass area was occupied. People just leave their towels there and come back whenever they want, which I honestly think is unacceptable. I was a bit worried about the cleanliness of the room, but I stayed in Block K and our room was actually quite clean

Hayden Brownsword

We arrived at the hotel around 2pm, we then had to check in to our room and this took just under an hour to do so, as the Que was so long and only 2 staff behind the desk. We eventually checked in and was told we needed to wait a further 20 minutes for our room to be ready. When we eventually found our room it was really nice, but we got lucky being on the top floor, just watch your steps thought as ants love this hotel. Make sure to pack ear buds as there is constant music blasting out from other rooms. If you want a sun bed make sure to set your alarm for 6am otherwise you’re not getting one. Oh and if you want a towel you have to pay €50 for 4 days!! We were then told you need to book into the all inclusive restaurants so we went and did that… but they were all fully booked apart from 2(the Tapas and Italian) later in the week we arrived at the tapas restaurant and saw there was about 5 items on the menu and the food looked bland and just not nice, so we left there before we’d even sat down, however the Italian was lovely. The majority of staff looked like they didn’t want to be there and I can’t blame them. So yes a nightmare trip but the company I was with made up for it. I 100% would not recommend staying here and I definitely won’t be returning.

Louis

Great rooms and a lovely place. Restaurant is good but there is only one. Near enough the marina but it's about a 5 minute drive. Parking is great and so is the pool. However, they did take a bit long to clean my family's room which meant they had to check in at 5pm instead of 4pm - this should have been ready upon their arrival. Also, when I went to ask for towels for the pool, they didn't have any. They told me they would be taken to my room when they were ready. This made them seem understaffed. Gym is very good but doesn't have air conditioning. Overall, lovely place to stay - been there twice and will be going back.

Helen Hanna

Rooms are fab. 3 bedroom apartment was perfect for us and our two daughters and two sons. Amazing space No shuttle bus since Jan 2025 so we were disappointed at that initially though Ubers are very handy and reasonable £12 one way to vilmaoura marina for the six of us The breakfasts were nice too and staff lovely Pool is great and overall very relaxing The Italian taverna just outside the entrance is very good

The Tax Professionals

Wow! Great facility tucked away in a residential area/golf course. The guys at the front desk are just brilliant. They checked us in after we had our problems with our reservation at the Crowne Plaza. I give IHG at least 50 nights per week and their shabby treatment of a Platinum Elite member inadvertently led me to this gem. Good riddance to Crowne Plaza and hello to The Residences.

Rodrigo Afonso

The experience was great, it was very calm and relaxing, the staff was great and very helpfull. It has great food service in the bar area, the is also a restaurant nearby. All in all its a great experience, greatly recommend it.

andrew murrell

Excellent apartments, spacious & clean, gardens are immaculately maintained, Nuno & restaurant team very friendly & food good. Thank you. We will be back !

nicola williams

Stayed July 2025 . Spotlessly clean around the hotel. Toilet facilities need looking at, not very hygienic. Water went off one day for quite a few hours so no shower or toilets. Staff were not overly bothered. Bathrooms were old and dated. No ventilation, toilet was not screwed into the floor and leaked and moved when sat on. For the money we paid was expecting a lot more. The area it's self was beautiful, lots to do and see. Will definitely go again..just not in this hotel.

charlotte jones

hotel it’s self is tolerable, old fashioned and dated but does the job if your going for all inclusive, food is great drinks are not- scam you on the last day if you are planning to have a whole day there and fly back late don’t bother as when you check out at 11am they cut off your wrist band so loose a whole day of your all inclusive that you paid for! Over all would not recommend

Gonzalo Diaz

My experience with my dad at the hotel was excellent; the meals were one better than the last, but the all-inclusive alcohol was pretty bad, except for the beer. The entertainment deserves all the applause, coordinated by Selena—the karaoke and shows were the best part of the hotel, and the pool activities also added to my rating. Without a doubt, that girl is the life of the party at that hotel.

martin allsopp

Just back from a brilliant 7 days here, got meet by Bruno at reception on arrival who was very courteous and allocated us a room in A block on the 5th floor, which had panoramic sea views, yes its dark wood but this is Portugal and the room had everything you needed. Fantastic setting on the coast with lots of grounds to walk in. Yes there are lots of steps but also ramped areas to avoid these so don't be put off by the amount of steps, in all 7 great days and would not hesitate in coming back 😀 👍

Ash_2003

A beautiful hotel, but there’s a lot of steps; however, fantastic service, great food and an amazing atmosphere. The entertainment is fantastic, and the staff are lovely (apart from one lady at reception; she was a bit rude- spoke to us rudely). You have to pay a tourist tax, which is 2 euros per day. You also have to pay 10 euros for a key that you get back when you check- out. Beds are uncomfortable and the room is dated, but don’t let that put you off. It’s a fabulous location, next to the beach and beautiful views! Overall, a fantastic place! 🥰 I would come back here, and I loved it!

amps187

Honest review here. Hotel is shockingly bad. The rooms look like they haven’t been decorated since the 50’s, the food looks like slop in the buffet area, my room was dirtier when the cleaner left, somehow nail clippings were all over my floor after she washed it (I never clipped my nails) If you like an early wake up call here is perfect for you, the cleaners will start a deep clean of an empty room at 6:45am……sounds like they’re dragging the furniture around the room for 2hrs. This happened 3 times, once above us and once on either side of us. The pool area has very little sunbeds for the size of the hotel. There is however ones you can rent. Only cash payments at the pool area (great way to dodge the tax man) who brings cash to a swimming pool..?? The rooms look nothing like the photos online so prepare yourself for disappointment. Self catering room, knobs missing from oven, numbers missing from hob, dishes from the 50’s, cutlery looks like it was used to dig a tunnel out of prison, blankets look like you took them with you from said prison. It’s not too late to book somewhere else and save yourself the agony of dealing with this mess of a hotel. One, maybe 2 star hotel at best. I’ve stayed in a 2 star hotel in Marrakesh that was better than here…..if you know Morocco, you know what I mean The A/C is probably the only good thing about this hotel, room is nice and cold

Sarah

I had seen the reviews online after booking and hoped they were wrong. This was one of the worst places I have ever stayed. I can deal with outdated rooms but on arrival we were greeted by a rude receptionist, on the way to our room which was on the same level of the reception, we were greeted by a huge cockroach outside the door. The rooms, though outdated, were dirty (holes in the curtains, stains on the beds, parts missing out of tiles) and smelt of curry for some reason which never left. I complained about the cockroach and reception sent the cleaner to spray our room. This made no difference as on day two we returned to our room to have an infestation of cockroaches in the bathroom and room and on further inspection of our room we found them in the makeup table drawer and the drawer in the beside locker beside my pillow. I complained and we received a new room which, though it had no cockroaches, it had ants and a toilet that barely flushed. We had many family members staying in the hotel and every room had similar problems. The pool wise fine to begin with until we came to the realisation that the hotel did not clean it once in the full week that we were there. There was dirty water around the pool that was never swept or cleaned. Eventually we noticed that certain parts of the pool smelt of sewage or else it was coming from the drains at the edge of the pool. On day one as we sat by the pool bar we witnessed an altercation where the staff were confronted for handing out fake bank notes. Overall the only good thing I can say about this hotel is that they let me change rooms. Other than that I would avoid this place like the plague. If I could give it 0 stars I would. It is very rare that I have an experience as bad as I did here.

Rainbowcatsixx

This place is good yet not so good at the same time! First of all they have awesome activities for kids and a great pool! A restaurant, bars, lovely tennis courts and ect. It's location is in-between of the old town and the new town which is quite helpful!! Now, the rooms had: mold, a cockroach, ants on the sink, and a dead moth!!! And certain seats at the pool cost €10 no FOR A DAY!!!The service was good but the living space was not so much! 3/5. Thank you for still having us though!!!

Ellie Fisher

I am writing to express my deep dissatisfaction with my recent stay at paraiso de Albufeira aparthotel , located at Hotel paraiso , R. Do municipio 8200-161 from [3/7/25] to [8/7/25]. Unfortunately, my experience was far below acceptable standards due to both severe cleanliness issues and a bed bug infestation. We had to cut it short and leave immediately we couldn’t even spend the night! Upon entering my room, I immediately noticed that it was not properly cleaned. The floors were dirty, the bathroom had visible grime and hair, and the linens appeared to be unwashed. Even more concerning, I discovered bed bugs in the bedding. As a result, I experienced extreme discomfort, which not only ruined my stay but raised serious health and hygiene concerns. We had people screaming down the corridor, multiple things broken and just generally felt rather unsafe. This experience was both distressing and unacceptable. I expected a safe, clean, and comfortable environment, and the condition of the room fell far short of even the most basic expectations. I took photos and would be happy to share them if needed for further investigation. well as confirmation that this issue will be addressed immediately to prevent future guests from going through the same ordeal. I also suggest a thorough cleaning and pest control treatment be carried out in the affected room(s) and an overall review of the hotel’s cleanliness. Please check the reviews before staying here!

maddy finch

Avoid at All Costs – Ruined Our Holiday. We had to cut our trip short by four days and book emergency flights home due to bed bugs and an allergic reaction to the bites. This hotel is filthy, rundown, and absolutely not what it advertises. Everything from the rooms to the pool was in a shocking state. Cracked tiles around the pool had moss growing from them, and the room was filled with broken furniture and grimy surfaces. The buffet was a complete joke — the food was barely edible and extremely limited, with hygiene that left much to be desired. Evening entertainment was like something you'd expect from a knockoff butlins kids show— cheap, disorganized, and embarrassing. It felt more like a bad stag do than a family holiday, with rowdy groups partying and openly doing drugs in the hallways until 3am every night. The only saving grace of the place was the reception staff — genuinely kind, helpful, and clearly trying their best despite the situation. They were apologetic and understanding when we voiced our concerns, but there’s only so much they can do when the entire hotel is in such poor condition. This is not a family-friendly resort and I would strongly advise anyone considering this hotel to look elsewhere. We’ve never had to leave a holiday early before, and I wouldn’t wish this experience on anyone.

Mark Woolven

We have been to this place for the last two years, it is a fantastic place to be. Great people work there and nothing is too much trouble. The staff really looked after us, as it was our anniversary when we visited this year. Thank you so much. The swimming pools are amazing and are so clean. The staff that do things with the kids are second to none. Let’s talk about the food we found this to be so good and always fresh. You are a short walk from the beach, which is amazing by the way. If you are thinking about going to this Resort don’t hesitate book it and you will not regret it.

Julia Lomakina

Not a 4 star hotel. Food below average (the only highlight is the Grill restaurant and only when they do grilled fish). Rooms very basic and you have to pay a deposit for a kettle and beach towels. The grounds of the hotel are really nice with lots of greenery, playground for kids, pools etc., that’s what mislead us to book it. Service was 50/50 some staff are nice and friendly, some couldn’t be bothered. Wouldn’t stay here again.

Daria Korzhenko

There are management issues. First of all, it took housekeeping 2 days to unfold the couch as was asked. Secondly, there is an issue with cleaning rooms, I was asking all evening, 3 visits to the reception, asking, checking, double checking to find it uncleaned…. The coffee in the vending machines is a separate issue, it is totally undrinkable. The food is tolerable, sometimes tasty. The sunset bar has a funky smell inside, no it stinks. I have to go there just because it is an only place to get espresso. Other than that try to avoid it at all times due to the smell. However, the nature is great, the views are fantastic, the sea is beautiful, the atmosphere is joyful and great.

Tessa Ickx

Overall a nice stay. But: cocktails are different every time, often bad. Long waiting time for drinks. Not a very friendly service. Rooms were not always clean. Location rather bad but luckily Uber drives there. The a la carte restaurant is amazing, the staff there is friendly.

Melissa Fox

Beautiful hotel. Staff can't do enough for you! Really lovely stay! A little lacking on activities if you're staying in the resort and the pool is VERY cold! The food is quite repetitive too. But we had a wonderful stay with 2 young boys (6 and 3) and made some very happy memories!

Jessica Molefe

The staff were shockingly rude and completely unhelpful from the start. Despite our booking being fully paid for, they refused to allow my friends—who arrived before me—access to the property, even though I had informed them in advance. Instead, they demanded my friend pay the full amount again on her own card, claiming they would “refund mine later.” This is utterly unacceptable and borders on unethical. No assistance was offered with our luggage, even though our house was the furthest on the property. The staff simply did not care. To make matters worse, we were robbed during our stay—something that apparently happens often, as we later learned we were not the only house affected. When we called reception for help, their only response was, “Call the police.” No staff member came to the house, no apology was offered, and there was zero concern for our safety or experience as guests. Also their is an ant infestation that they really need to do something about. My bed on the first night was full of ants and of course when i called the front desk they did nothing. Luckily i found some bug spray. This was, without exaggeration, the worst service I have ever encountered. If you value your safety, your money, or basic respect as a paying guest, I strongly recommend you avoid this place.

David TA

Great beautiful villa to stay in. We stayed in the apartments and it was fully equipped with everything you need, ample space for more than two people really. Room service/cleaning was great. The only recommendation I'd give is perhaps offering more ways to access other parts of town through renting a cab service or scooter/bike for customers. Overall location is not too far from shops etc but you definitely need a car, cab or scooter to get around.

Pamela Brandon

From outside it looks stunning!!! However, we had a late check in and when received the room it had a leak in the ceiling. Not too visibile in the picture but it was dripping from 3 points. We came back to complain next day morning... the receptionist said there was nothing she could do about it. The apartment is old, many insects with noise AC and super cold. Smell like dump and walls full of damage. Not impressed. The are is lovely and the town is beautiful... many nice restaurants...

Diane Roberts

We stayed in a one bedroom apartment, had a wonderful time. Apartment had everything we needed. We caught the free shuttle bus to the town daily. Staff lovely. Really enjoyed our stay

Carrie Crosbie

We stayed here in a standard apartment in February and family we travelled with stayed in a villa. I feel the apartments and villas currently offer different experiences and the apartments need a refresh to have the same standard. Pros: Remote if you want peace and quiet and don't mind being a drive away from any 'touristy' places. 40 mins drive from faro. Very clean standards in the accommodation and surrounding resort. The staff were all nice, friendly and helpful as much as they could. Spacious apartments and villas for large familys. The villa has more modern furnishings comfy beds, towels provided for the pool and internet TV. Easy to to check in and out and daily cleaning and linen changes. I had a really tasty octopus salad in the restaurant all food was well made and enjoyed. We only ate there once however would recommend. Cons: The apartments are dated and in need of refurb, ok for 2 nights but not a full week if you want to relax. Loose floor tiles, old solid beds, lumpy pillows, I was on pain killers all week for a bad neck and hips, adding blankets didn't help. It would have been better if the bed options provided a double and not twins, it doesn't make for relaxing holiday with a partner with a metal frame in the middle of the bed. The sofa/fouton had no cushions so uncomfortable to sit on. The kitchen while well equipped but old, only one plug for 4 devices made making breakfast laborious while the villa had adaptors provided so all items could be used. Washing machines are very rusted and don't really wash clothes well. The TV never worked while we were there I was advised they knew of an issue with TV reception however was not rectified, I would suggest changing all TVs to internet fed as there were not really any English speaking channels. When there's not much to do around or entertainment TV would have been nice to have in the evening. There was no soundproofing so every sound can be heard in the apartments! Furniture needs felt pads putting on the bottom, being woken by people at 1am moving furniture is frustrating. All pools would be used more if they were heated they were ice cold so we didn't swim. Only the kids braved it. We do have to say again thank you to the reception team who assisted our family member who needed urgent medical treatment they were quick to action and help us! My advice would be to stay in a Villa if you want a relaxing holiday and only use the apartments for short visits.

Christine Martin

We loved this hotel. The rooms were lovely, clean, and spacious. We had a free upgrade to a studio, which was great as it had a little kitchen with pretty much anything you would need. The staff were helpful and friendly. I would love to go back here with my family again. It is situated between the old and new towns with a spa, outdoor and an indoor pool, and much more. My mum wants to go back too.

Jeff Cahalane

Staying here at the moment. Hotel is spotless and although the rooms are slightly dated they have everything. We're self catering with a pool/ sea view. Room 307 I would recommend the woodwork be given a lick of lighter gloss to brighten up the rooms. All staff very friendly except the older guy at the pool bar. Goes out of his way to be miserable and unhelpful

craig p

As with most hotels in the area the hotel was not the most modern but is exceptionally clean and the staff are all extremely friendly. Rooms cleaned every day. Pool area is fantastic for relaxing and child friendly. Just of local amenities nearby and a good location to reach the beach and the old town in a short walk. Would definitely recommend and return again.

Anindya Chakrabarti

Amazing place . We stayed there for 6 nights . The reception staff were so nice . Highly recommended. Dont forget the bakery downstairs fantastic food there. Also there is a shopping mall right next so very convenient. We lost our towel to the wind but the reception staff were so kind they said they found the towel and we wont be charged . Such small gestures mean a lot .

Amanda Hogg

I'm not sure where to start. Can't rate this hotel enough. Fantastic location, immaculately clean, friendly staff. Especially Vera on the bar, what a lovely lady. Happy hour 4 till 7 definitely worth a visit. Pool bar and snack bar excellent choices, really reasonable priced food and good quality. Stayed b&b basis the breakfast was plentiful with lots of choices. Stayed in room 716, which was a pool view room, highly recommend paying extra.

Anurag Badesha

I visited this restaurant over two days, and both experiences were exceptional. The food was absolutely delicious — fresh ingredients, perfectly cooked dishes, and beautiful presentation. I tried different items on both visits, and everything was consistently top-notch. The staff were warm, attentive, and genuinely passionate about what they do. The ambiance was cozy yet stylish, making it a great spot to relax and enjoy a meal. It’s rare to find a place that gets it all right — flavor, service, and atmosphere — but this restaurant truly delivered. Highly recommend it to anyone in the area! About this restaurant i could only say a single word that describes it as whole was It was “Supercalifragilisticexpialidocious”

Ayser Ghosal

Luisa and Miguel from the reception staff were very helpful, polite, friendly and attentive. They both made us feel very welcome as soon as we arrived and theu were able to assist with all our queries including attractions in the area, a later check out time, and explained all the services offered by the hotel and amenities nearby such as the beaches and the cave tours(which ended up being a highlight). Overall the entire staff was phenomenal, from the front of house team, the kitchen staff(chefs, cooks, waiters, hosts etc), the housekeeping staff, and pool/maintenance staff. The entire front of house team was lovely and they were all ready to help at a moments notice, including George from the concierge staff helping us with all of our luggage as soon as we got off the transfer all the way up to our room after checking in and another staff member helped us with a locked safe and coming up to our room to resolve the issue even though it was 10:30 at night. The kitchen staff provided a brilliant breakfast and dinner service. The wait staff were excellent and the chefs/cooks have a lovely varied menu each night. The housekeeping staff were brilliant, the room was cleaned and made up daily and whenever we needed fresh towels or linens they were more than happy to provide. The pool/maintenance team were very responsive, as soon as we flagged an issue with one of the facilities such as the Turkish bath or the jacuzzi they were in straight away to fix it and ensured we could keep enjoying the services. The view was stunningly breathtaking and was worth every penny. Overall this is a beautiful hotel with an exceptional set of staff and they deserve every commendation. We would definitely recommend and would love to come again. The Ghosal family, room 225. Visited 28/08/25-03/09/25

Grzegorz B

The hotel offers excellent meals, especially the dinner service – the dishes are made from high-quality ingredients and always taste fresh. Tables are prepared extremely quickly, and the waiters work at an impressive pace, always attentive and professional. The staff overall is very friendly and helpful, making the stay feel welcoming. The rooms are rather small but have a beautiful view, and the bathrooms are spacious and nicely designed. One downside is the lack of an iron in the rooms and no shelves in the wardrobes – there are only a few hangers, which makes storing clothes a bit inconvenient. A huge advantage of the hotel is its location, and overall we have very fond memories of our stay at Pestana Viking Hotel.

Olak AJ

My stay at this hotel was surprisingly good. Next to a nice beach, friendly staff in general, quite clean, and the food was okay. On the flip side. The bar at the evening meal added “suggested tip” to my bill without my consent. The next day some other bartender was micro-agressive when I paid more attention to the bill.

Ayesha

I recently had the pleasure of staying at Pestana Viking, and I must say the location is truly outstanding. The hotel is situated right beside the beach, and the scenery is absolutely breathtaking. . However, during my stay, I came across something that deeply concerned me. As an Asian guest myself, I had conversations with some of the Asian waiters (particularly from India and Pakistan) working in the hotel. They shared with me that their work shifts often start as early as 8:00 AM and continue until 2:00 AM the following day, with almost no proper break to rest or have a meal during this extremely long shift. This situation feels very unfair and inhumane. These staff members are hardworking individuals who play a huge role in creating the wonderful guest experience at your hotel, yet it seems they are not being treated with the dignity and rights they deserve. I strongly urge the Hotel Director and the Supervisors of the restaurant/wait staff to take serious notice of this issue and ensure fair treatment, reasonable working hours, and proper breaks for these employees. Every worker deserves to be treated with respect and humanity. The beauty of a hotel is not only in its location and views, but also in how it treats its people. I hope Pestana Viking will take this matter seriously and uphold the values of fairness and human dignity.

Akash Agrahari

The hotel is in a prime location in Lagos, making it super convenient to explore the city and nearby beaches. It offers several great amenities like temperature-controlled pools, shuttle service to the beach, and beach towels — all of which added comfort to our stay. That said, our check-in experience could’ve been better. We arrived early and were told early check-in wasn’t available, so we had to wait almost 3 hours. Despite arriving before most guests, we were allocated a twin bed room even though we had requested a queen bed in advance. The explanation was that rooms were assigned based on availability — which felt a bit off given we were among the first to arrive. The rooms themselves are clean and well-maintained, but a bit dated. This might be intentional to maintain a certain aesthetic, but don’t expect modern features like smart TVs. So if you’re hoping to wind down with some Netflix and wine at night from your own device, you might be disappointed. Another thing to note is that nearly everything comes at an extra charge — be it taking breakfast out of the dining area or using coffee pods in the room, which are usually complimentary in many hotels. So it’s a good idea to get clarity on what’s included before using any service. All in all, the hotel remains a great option for its location and 24-hour front desk support. Just go in knowing the trade-offs — comfort and location over modern luxuries.

Orla Hosford

Just checked out today. Fabulous hotel. Stayed for 2 weeks on honeymoon. Location of our room in hotel was perfect. We were over looking a little pond with turtles which was unreal. Room was very comfortable. Cleaners were fab. Breakfast was great. Loved the pool area, drinks were a tad expensive but to be expected for convenience. Staff were very friendly. Location is unreal, close to marina and old town. Staff recommended tours we could book. Rented a car for few days and car park was very easy to find spaces etc. We had an absolutely amazing holiday and I think we will be back next year. The hotel was great and Lagos itself us unbelievable. Can't thank you all enough for one of the best holidays we have ever had. Thanks to all.

Cheung Stephen

Location is superb, it’s a sizable resort hotel, but also within walking distance of the old town. Rooms and view are superb, especially love the small gardens they have in the hotel Also, the breakfast included gave a good variety, the fresh cheese was the best I’ve had. When you check in, they give you a timetable for a shuttle bus to a beach club , which kind of implies it is included in your stay. But when you get there, you find out it costs €15 to use the pool there. This could have been better communicated beforehand. Most of the hotel is very modern and clean, however they seem to have missed modernising the changing rooms under the pool, and also the toilet under the main reception. These were very dated and had dark lighting which would turn off by itself leaving you in the dark..

Elin Magnusson

The information (at least from Hotels.com) was a bit misleading. The nightly rate was quite high, and at that price, you’d expect many features at the hotel to be included — but they weren’t. Everything came with an extra charge: playing pool cost €2, renting the club sunbeds was €15, parking in the garage was €8 per day, and so on. The sunbeds at the hotel’s own beach club, which were advertised as free (the nice-looking ones in the pictures with the ocean view), actually came at a cost. The sunbeds by the pool were free of charge, but hard to get since there was no system to prevent guests from “reserving” them with a towel and then not showing up for 3–4 hours. Prices at the Aroma Bar were also high — though we had just come from Lisbon, where even in touristy areas, prices seemed lower than anywhere we went in Lagos. On the positive side, the room was cleaned properly, and the staff were very nice and helpful. The whole facility, however, is in desperate need of renovation. Breakfast was great, and the Portuguese restaurant at the hotel served lovely food!

Longbow

As soon as we arrived, a very nice gentleman gave us a tour of the hotel and took our suitcases to our room, which was very nice. The rooms themselves are great, with plenty of space and a nice balcony. The hotel is also very near to the marina, old town, and many great restaurants that we enjoyed visiting. A lovely place.

Bogdan

We had some challenges during our stay, which the staff handled with professionalism and genuine care. They were supportive, responsive, and made sure we were not left at a loss, even allowing a cancellation when things did not work out. For that, we are very grateful. That said, the rooms could benefit from better maintenance and investment. The infrastructure does not fully match the expectations one usually has of a five-star hotel. The staff really do their best, but the owners should consider upgrades to bring the facilities to the same level as the service. But in the end this a business and a lot of guests seem to have a good time and not be as sensitive as us. ⭐️⭐️⭐️⭐️⭐️to the staff

Matteo Santagata

The hotel is amazing and well located with modern style lobby and clean areas. The service is exceptional in every outlet. The pool area is big enough to not stay too close from other people. The breakfast is very complete with options for vegetarians.

Adam Stirling

Lovely hotel with relaxed atmosphere and very attentive staff. Jason checked us in and was highly professional and organised. Aliou is very welcoming and humorous, as well as providing a fantastic service in both the lobby bar and main restaurant. Claudia provides an excellent waiting-on service in the bar. Hassan provides great service in the restaurant. My parter has enjoyed the aqua-fit classes several times, with all of the staff involved being encouraging, fun and professional in their approach. The hotel could be improved if the main pool was made adult only with the bottom pool focusing on being family-orientated. Otherwise this is a fantastic hotel, with excellent entertainment and staff.

Kevin M

Overall: This hotel is as if a cheap contractor was given blueprints for a luxury resort and the keys were handed off to a 3-star hotel operator. The front desk staff seems to genuinely not care about your enjoyment once the credit card is run. The housekeeping overlooks replacing the few things included with the room. Management doesn’t seem to care if the rooms are well-maintained; however, maybe they take care of them before busy season and just let them get abused until tourism slows down. If this were a 3-star hotel charging €200/night, they would get 3 stars from me. Instead, it’s a “5-star hotel” charging nearly double that when I went, so it feels generous to rate them 2 stars. I am two nights in, and am blown away by the lack of professionalism and quality of this hotel. For the price, I would highly recommend trying another upscale hotel. Customer Service: We tried to check in at the front desk and were able to check into our room in about 20 minutes. Unfortunately, the room we were assigned to was a handicap-accessible room with a completely different bathroom than what we selected and paid for. We went back to the front desk to say we wanted the room we paid ~$400 a night in early September for. We were told “well, that is a version of the standard room. I will see if I can find another room soon.” We moved our car and came back, waiting another 10 minutes to be seen. Thankfully, we were able to get another room. The front desk staff also tried to push a “discounted all-inclusive” package for €55/person per night. That’s a tacky, yet overpriced, feature not typically associated with 5-star hotels. We got put into another room that had wine stained all over the rug and some on the ceiling. We then went to the pool, about an hour and 15 minutes after we first tried to check in and saw the towel service was over. We asked the front desk for towels and were told towel service had ended. I reminded them of the lengthy check in process and we were given towels. Housekeeping: The housekeepers pull the card out of the dock by the door so your AC doesn’t run while you’re out and your room is hot when you get back. Our room did not have conditioner and the shampoo dispenser wasn’t working. We left both nozzles off to alert housekeeping and just had the shampoo fixed. They left the conditioner empty and put the nozzle back. The pillows were also thin and uncomfortable, so the next night on our way back from dinner, we asked for pillows and were told their maid service was done and we couldn’t have another pillow. We also mentioned the conditioner being out. The next day, after housekeeping came, the conditioner was still empty. Our coffee pods were also not replaced. When we asked for those, we were asked if we had the all-inclusive package. I have never been to even a 3-star hotel where replacing the cheap coffee pods was considered to be an add-on. As a side note, they replaced the coffee pods but still not the conditioner. Location: The location is far from anything interesting, but you can see that from the map when booking. Thankfully, ubers are only €5-€10 to get in and out of Lagos Old Town. The hotel in theory has everything you need- a pool, a restaurant charging €45/person for dinner, and beach access; however, the beach is half a kilometer away and is quite a far walk on a long walkway from the hotel and doesn’t have any of the rock formations Lagos and Algarve is famous for. We found ourselves traveling to Lagos Old Town every day of our stay. Amenities: The lobby is spacious and comfortable, as is the balcony overlooking the main pool with a view of the beach half a kilometer away. We did not try the restaurant for dinner but had the breakfast, which was quite good. The main pool area in early September was not at all crowded and was very nice. The second pool with a pool bar looked nice but we did not spend any time there. If outlets in your room are considered an amenity, some of those did not work either.

Oliwier Witecki

We had a wonderful stay! The hotel was amazing, very clean and comfortable, and the location was perfect—close to everything we needed. The atmosphere was great, and the staff made us feel very welcome. A special thank you to Hassan, the waiter, who was absolutely fantastic! He was always smiling, cheerful, and ready to help with anything. His positive energy really made our experience even better. We would definitely come back!