Sophie Bowers
Amazing Holiday – Highly Recommend!
We’ve just returned from two amazing weeks at Vikingen Infinity Hotel, and we had such a fantastic time!
The rooms are fairly standard, but honestly, that didn’t bother us at all we spent very little time there. The cleaning staff were brilliant, always making sure the room was spotless and fresh every day.
The food was great with plenty of variety, offering something for everyone. There’s food available pretty much all day and night, which was super convenient.
The drinks were okay not amazing, but decent. I found the cocktails a bit too sweet and syrupy for my taste at first. That said, I got used to them over time, or I’d simply ask for extra juice or a bit more alcohol to get them just how I liked. The bar staff were happy to accommodate, which was a bonus! 👌
One thing we really appreciated was how clean the hotel was throughout. Staff were constantly collecting plates, cups, and keeping things tidy.
The entertainment was excellent during the first week—really fun and engaging. The second week felt a little repetitive, but still enjoyable overall. A lot of people complain about it being too late, but we actually found the timing ideal. We adjusted our routine so the kids could rest beforehand, and it worked out perfectly.
There are so many pools and slides—something different for the kids every day, which kept them happy and never bored.
The staff were lovely and friendly. A simple “good morning,” “please,” and “thank you” goes a long way. They're working hard in hot and busy conditions—be kind and appreciate them!
The location isn’t the best—there are some shops about a 10-minute walk in either direction, but nothing too special. The local supermarket was very handy, especially since the hotel shops were, as expected, overpriced.
One big plus—no early morning rush for sunbeds! There were so many loungers and umbrellas that it was never a problem.
Overall, we had a wonderful experience and thoroughly enjoyed our stay. We would absolutely recommend this hotel and would return in the future.
Remember, a holiday is what you make it—relax, enjoy, and don’t be miserable!
Greta Sokolovaite
We had a truly wonderful stay at Viking Infinity in Turkey – it exceeded my expectations in so many ways! The hotel was exceptionally clean and well-maintained, creating a very safe and comfortable environment for both adults and kids. There were plenty of food options and activities to keep the little ones entertained, which made it a great choice for families.
The staff were incredibly helpful – always nearby when needed, yet never intrusive. One experience that really stood out was an early morning walk I took alone by the seafront. I was dipping my feet into the sea with no one else around, and after a few minutes, a staff member discreetly showed up just to ensure my safety in case I decided to swim. That small act left a big impression – it showed how attentive and caring the team is.
Despite the hotel being quite popular and busy, it never felt overcrowded. There was always enough space and plenty of food – their buffet selection is fantastic, with something for every taste.
Overall, Viking Infinity is a great place to stay for a reasonable price. Clean, safe, family-friendly, and with excellent service. Highly recommended!
Billy
Just came back today and me, the wife, and 2 boys aged 10 and 12 absolutely loved it, the cleanliness is second to none, which I have not seen in England and the food was very varied and fresh was also lovely. Staff are very polite from cleaners to bar and entertainment team. Some not great English but your in turkey and you manage to communicate. I was skeptical on the 5 star rating just because it's a large hotel and read some reviews which isn't always the way forward. However home now and I would say it's 5 star and if your thinking of going I certainly would recommend 👌
Max Lawson
Im currently staying at this hotel with group of friends and family. Let me start by saying that the hotel itself is great beautiful place, good service, and generally a very pleasant atmosphere. However, I feel the need to share an experience that really disappointed me.
While the female animators are fantastic friendly, professional, and great at engaging with guests, the male animators, unfortunately, leave a very different impression. It seems their main focus is flirting with female guests rather than ensuring everyone is having a good time.
One of animator took a group of guests, to a club in Konakli. Among us were Russian girls who behaved in a very inappropriate and uncomfortable way. What shocked me was that animator, instead of maintaining professionalism or caring about the rest of the group, seemed to encourage this behavior even dancing with them in a vulgar and suggestive manner.
This is not what I expected from a hotel of this standard. Last year I stayed at a different resort where club outings were also organized, but the atmosphere was respectful and tasteful a completely different level.
I would really appreciate the opportunity to speak with the hotel manager to share more about what I saw. I’m saying this because I genuinely like this hotel, but this part of the experience left a very bad impression.
Linus Wennergren
The hotel is very large and crowded, with lots of bars and snack places. There’s plenty to do for kids, but it doesn’t feel very personal or cozy. If you don’t mind being around a lot of people and prefer a big hotel, it might suit you.
The buffet offers a wide selection of food, but the quality is mediocre—though that’s somewhat expected with all-inclusive resorts, to be fair.
Unfortunately, I had a negative experience with the service. I accidentally left my glasses on the table in our room. After housekeeping cleaned the room, I found them broken. When I reported this the next day, the staff were initially annoyed and questioned why I hadn’t come sooner. In the end, they did nothing except say they were sorry. They claimed housekeeping never touches guests' belongings and couldn’t be held responsible. I didn’t argue—I know it’s just one word against another—but I asked if they could at least provide some tape or glue for a temporary fix. They couldn’t even do that. It was a missed opportunity to show some care and make me feel helped.
The glasses were prescription and cost around 150 euros. Now I have to fix them myself at home, and the hotel simply didn’t care. I spoke with a manager, who spoke with other managers, but it ended with, “Sorry, have a nice day.”
Regardless of the broken glasses, we won’t be coming back. The hotel is just too crowded and too big for our taste. The rooms are okay, and the AC worked well. Cleaning was acceptable. The staff’s English was poor, but that’s somewhat expected in Turkey.
My Booking
