Alaa :3
I absolutely loved my stay there. The location is perfect with easy access to shops, restaurants, and public transportation.
The hotel itself was very comfortable, with spacious rooms and a great atmosphere. Everything was perfect and the cleanliness was top-notch.
The hospitality was exceptional, staff members were welcoming, professional, and ensured a great stay.
I would highly recommend this hotel if you're visiting Antalya.
yaso arch
We stayed at the DoubleTree by Hilton Antalya City Centre for two nights as a stopover, and overall, we were very satisfied. The room was clean and well-equipped – just right for a short stay.
We had dinner once at the rooftop restaurant, and the food was good with a pleasant atmosphere. Although the hotel is in a busy area, we barely noticed any traffic noise with the windows closed.
What stood out the most was the staff: everyone we interacted with was friendly, courteous, and helpful. For a centrally located hotel with solid service, we would definitely recommend it.
Sahib Miri
We stayed at Hilton Antalya in June. We liked it very much. It is the best hotel where we can come and relax even in winter. Because it is within walking distance to the city center, shopping areas, historical sites. It is a great choice for those who love luxury, care and attention. The pool overlooking the city was great. The delicious drinks and food of the Gao restaurant are amazing. Most importantly, the cleanliness was top notch and made us feel very comfortable. We were especially pleased with the quality of the selected toiletries. Having an iron in the room is great for those who like to dress neatly. We would like to thank the friendly, kind and attentive staff. We would like to thank the Hilton Antalya family and especially the general manager for providing us with a wonderful stay.
S Miah
Good points.
1. Breakfast is very good and it was included.
2. 5min walk to shopping mall so food is very resonable price.
2. Airport is only 15min away and cost me £12 each way via taxi..
4. There is a local supermarket nearby if you wanted snacks.
5. Good gym, 2 swim pools and spa.
Bad points
1. We had 2 rooms and 1 rooms AC would switch off randomly, my kids could not sleep as it was very hot. We did eventually get the room changed after 2 nights of bad sleep.
2. They only supply 2 water bottle in room in a hot country, extra bottle is 100Lira (£2). The local shop sells the same water bottle for 3.75Lira (£0.07).
3. If room facing the busy road then you can hear cars and difficult to sleep.
I would like to point out this hotel is based in city which I was aware and booked it. Its not a very busy tourist hotel so the hotel does not look overused and tired.
I used the hotel as a relaxed residence and booked 3 days out excusions via Getyourguide to pickup from hotel. If you are someone that wants to wake up and run to the beach in morning then this hotel is not for you.This is not a hotel for a young family with kids as nothing locally.
Jayan Koneswaran
As a Hilton Honors Gold member, I’ve come to expect a certain standard from Hilton properties, especially from a hotel that presents itself as 5-star. Unfortunately, our recent 3 night stay in June was far below expectations.
Firstly, the in-room fridge was essentially useless — beverages were not kept cool, and more concerning, our baby's formula spoiled because it wasn't cold enough. We reported the issue to the front desk, and although a technician came by and claimed the fridge was “working fine,” the reality was otherwise. It was frustrating and disappointing to have to throw away baby formula due to something so easily preventable.
Secondly, we had an issue with the toiletries provided. What was labeled as lotion turned out to be soap. We brought this up multiple times to the front desk, only to be told that the hotel doesn't actually offer lotion, so they filled the dispenser with soap instead. That’s misleading and quite unacceptable for a hotel of this caliber.
Additionally, the service at breakfast was consistently unpleasant. One staff member in particular was noticeably rude each morning. When we requested a baby seat, instead of helping, they simply pointed and told us to get it ourselves. We asked for salt, pepper and sugar which was not on our table and she did not bring it as we had to ask someone else. A small gesture of assistance would have gone a long way, especially for guests with a baby. This was only one particular staff. One good note was the breakfast which was actually excellent.
Overall, the experience felt more like a 3 star hotel rather than the 5-star service that was advertised. We also stayed at other Hilton and Marriott properties throughout our trip in Turkey, and this was by far the worst experience.
Room did not meet our expectations, and sadly, we left feeling very dissatisfied. Only upside was the hotel was new and looked beautiful but service was not at par. I also emailed the hotel about these issues but never received a response, which I believe further reflects