Aswin kuriakose
Overall, my stay at the hotel was really good. The room was clean and well-maintained, and the breakfast was absolutely amazing with a great variety of options. We also enjoyed the restaurant food — it was tasty and well-prepared.
However, a few things were disappointing. Despite being eligible, we weren’t offered any team member discount for the bar or restaurant, and when we asked about it, the request was rejected, which was quite disheartening.The room assigned to us appeared to be designed for guests with disabilities, which wasn’t ideal for our stay. Additionally, there were no welcome cookies provided (which we were expecting), and basic amenities like a toothbrush and toiletries were missing from the room.
A few small touches could have made the experience even better.
Durreshahwar Jawaid
My stay at the DoubleTree by Hilton Antalya was truly enjoyable. The rooms were spacious, clean, and offered stunning views, making my stay very comfortable. I loved the variety of dining options, especially the delicious local dishes. The pool area was a perfect spot to relax, and everything was well-maintained. The hotel’s location was ideal, close to the main attractions, making it easy to explore. What stood out the most was the staff—they were always friendly, professional, and ready to help. Overall, it was a wonderful experience, and I’d definitely stay here again on my next visit.
Florian Böhm
While the hotel offers some great amenities, I wouldn’t classify it as a true five-star experience. The facilities are well-maintained, and certain aspects of our stay were enjoyable, but there were also notable shortcomings that affected our overall impression.
One of the first things you expect from a five-star hotel is exceptional service, particularly at the reception. Unfortunately, our check-in experience was quite underwhelming. The front desk staff did not seem particularly welcoming or enthusiastic, and there was a lack of warmth in their approach. It felt as though we were just another transaction rather than valued guests. In contrast, the staff at the spa and those working at the entrance were much friendlier and more accommodating. Their professionalism and kindness improved our stay significantly.
The restaurant offers decent food, but I found it to be somewhat overpriced for the quality provided. While the menu had variety, the value for money was not quite there. That being said, the real highlight of the hotel is its pool facilities. Both the indoor and outdoor pools are fantastic—clean, spacious, and perfect for relaxation.
Overall, while the hotel does have its strengths, I expected more from a five-star establishment. With better service at reception and improved value in the restaurant, it could truly live up to its rating.
Haifa M
Unfortunately, I had a very bad experience with this hotel. I booked through Booking.com and traveled six hours by car to get there. When I arrived, I was shocked to find that my reservation had been canceled without any prior notice.
Even worse, the staff accused me of using an invalid credit card, which is completely false. I used the exact same card for other bookings before and after this one, and it was accepted without any issue.
It’s clear that the hotel made a mistake with the reservation, and instead of taking responsibility, they tried to cover it up with false claims.
This situation caused me significant inconvenience, unexpected costs, and disrupted my trip.
Danny Kim
Have you been this hotel? Well! I would love to visit this hotel..because of staff! His name is Mr. Baransel! All the time! He was so thoughtful, kind and patient. I would like to visit this hotel again because of him! I would like to thank him for his kindness, great service and his smile! God Bless to all staffs!
My Booking
