Jasenka Benic
From the moment we arrived, everything was impeccable. The staff was incredibly friendly and accommodating, ensuring all our needs were met. Our room was spotless and well-appointed, offering a perfect blend of clean and cozy.
The amenities were top-notch — we especially enjoyed the pool&restaurant.The breakfast/dinner was delicious, with a great variety to suit all tastes. The location was ideal, offering easy access to pharmacy,stores atm.
A big thank you to the team for making our stay so enjoyable. We can't wait to return! Highly recommended
Alina Kiner
Location of the hotel was perfect. We really enjoyed during the day and night. They have daily activities such as volleyball, waterpolo, darts etc. At the night time, they have super night shows. We really liked live music bands and concept night parties. That is why, big thanks for the entertainment team.
It was unforgettable
Slavica Lukic
We read many reviews, especially the negative ones, because people always tend to think those are more “relevant.” So I went with low expectations. However, we were incredibly surprised in the best way.
We stayed in the hotel for 10 days, and not a single day could we find a single flaw — in fact, each day we were more and more impressed.
First of all, I must say that the service was perfect.
It’s true that most of the staff don’t speak English very well, but that was not a problem for us — for anything serious, there are always supervisors who speak English. As for those who cook, clean, and maintain the place, they may not speak English, but that doesn’t matter — they are incredibly kind, polite, hardworking, always cleaning, always smiling.
Every day we saw the staff having meetings in the courtyard, taking care of flowers, constantly cleaning during and after meals, and our room was always spotless — all praise to them!
As for the food, the variety was unbelievable — and each evening they introduced something new. Besides baked goods, there were always cooked and roasted meats (like fresh lamb or turkey), pasta, salads, and as for the desserts — I can only say: PERFECT!
Every day there was such a huge selection that we didn’t even know what to eat first.
We traveled with our one-year-old baby, and they had baby food jars, puddings, and other baby items in the fridge.
After the main meals, there were always snacks available at the Snack Bars — burgers, pies, onion rings, chicken nuggets, and more. You MUST try the pizza at the Mediterranean restaurant!
The Crispy Kids Club was excellent!
We had to stay with our baby because the club is for children aged 3 and up, but we were glad they welcomed us — it’s extremely clean and full of activities and fun for kids, including a special kitchen with food suited for their age.
For adults, there were daily and evening activities as well.
During the day, there were sports for anyone who wanted to play, and in the evening there were shows (very professional and entertaining). After each show, there was an After Show event with great live bands and awesome parties.
The hotel also has several other restaurants, all of which are excellent — especially the patisserie that’s open from 10 AM to 11 PM, where we would often stop for ice cream, sweets, or a Turkish coffee.
There are also various shops inside the hotel, so you really don’t need to bring anything — you can buy it all at reasonable prices.
I even visited the hair salon and received a great blow-dry service!
All in all, this hotel deserves a perfect 10!
We will definitely come back next year!
We hope you stay just as great — or even better, if that’s possible.
P.S. I consider every negative review and review without photos to be fake!
Perfect Crystal Waterworld!
Mihai Matei
Good hotel. Was great experience! I like food and drink. Also our room was cleaned well and it was really nice. Pool and slides also great. The staff was good and i even became friend with one of the guys because he was very nice with us, his name was Caner and he put a smile on our face every single day.
Ana-Maria Flaminzeanu
The hotel has potential and could be truly beautiful, but unfortunately, the staff showed signs of discriminatory behavior—particularly the DJ, who was clearly biased. It seems that only two or three nationalities are genuinely welcomed here—you can probably guess which ones. Sadly, this was quite obvious. If you’re from a different background, do yourself a favor and book a different hotel.
The food is repetitive, with very little variety, especially for children. Most of the options are unhealthy. The waterfall feature in the kids' pool was broken, and no effort was made to fix it during our stay.
We stayed at a 4-star hotel two years ago that was significantly better, including the entertainment. This hotel does not meet the standards of a true 5-star establishment—it is overrated. I wouldn’t return, and I deeply regret spending so much money on this experience.
And for context—I’m generally a tolerant and easygoing person, not at all demanding. This was simply disappointing.
My Booking
