Ayse Dz
We stayed at this hotel which has a high rating and overall we believe it deserves this score.
There were some downsides: our room had a strong odor that could not be removed, even after staff used air freshener, since the smell had already absorbed into the curtains. The room itself felt old and really needs renovation. For the first three days the animations were quite boring and the music was not great but during the following four days the entertainment improved a lot and the atmosphere became much more enjoyable. One thing we found strange is that during the ezan the music was not paused, they simply kept playing..
On the positive side, the food and desserts were excellent, very tasty with plenty of choice at every meal. The staff were friendly and helpful throughout our stay, which really made a difference. Another lovely aspect is that there are cats everywhere around the hotel, which we really enjoyed and the staff are very kind to them. Pets are also allowed and many guests were happily walking their dogs around the resort.
The spa was also very pleasant and relaxing.
All in all, despite some flaws, the hotel offered a pleasant experience with great service, delicious food and a warm atmosphere. We can understand why it has such a high score.
Дана Терех
A good hotel for relaxation. With beautiful nature, access to the sea, and good service. The food was delicious, and the rooms were cleaned daily. I especially liked the entertainers. They were positive and friendly. In particular, Dogukan always kept the atmosphere happy at events.
Thank you for the holiday.
Amelia Caraulean
The hotel is an oasis of tranquility and a perfect place to reconnect with nature: fruit trees, lush green grass, the beach just a step away, top-notch cleanliness, and a diverse, delicious cuisine.
The staff is friendly, hospitable, and professional.
I wholeheartedly recommend this hotel.
This place was where I relaxed and recharged my batteries to the fullest. It’s a place where stories can be written, as motivation and inspiration go hand in hand.
Alanya will always remain in my heart ❤️
Thank you to all the wonderful people who colored our vacation days.
Ru
Excellent place, beautiful area, lots of trees and pleasant restaurant areas.
I would like to express my special and great gratitude to:
Mrs. Emine, for creating cleanliness in our room with great love and care for two weeks,
to lovely and shiny Miss Asli Naz for her kindness, she is always ready to listen and help with any question,
to sweet and beautiful Miss Melisa for delicious coffee and pleasant communication,
to Ahmet Abi in Neptun bar for his smile and delightful cocktails.
And also very special gratitude to all kitchen staff, especially Mr. Mujahid for his kind smile and being ready to help.
Thank you very much for making people’s vacations pleasant and nice.
Wish you all the best.
Nikita
The hotel is decent, but in my opinion, it doesn’t quite reach 5-star level.**
The territory is medium-sized—you won’t spend too long exploring them, and there aren’t many entertainment options.
The food is good but lacks variety, especially noticeable during breakfast.
The animation/entertainment team is solid.
Overall, it’s a fine family-friendly hotel, but nothing extraordinary.
P. S. Hilal is a great trainer)