Artur Dworaczek
First of all Hakam from guest relations has been amazing always super friendly and cheerful. He’s a very helpful individual that is always up for a chat. The hotel food has been good, you won’t starve as there is food at most times during the day/night. The hotel has great entertainment and is packed with things to do. Very nice private beach that you can go to. Fresh waffles and ice cream by the main pool after lunch. Also the individuals that take care of entertainment are also amazing, they always have something planned that you can be a part of. All of the staff were friendly and cheerful even after working long hours into the night. This has been our first visit to Turkey and a very pleasant one at that.
Kumar Manoj
We had a lovely stay at this beachfront hotel. The location is perfect but 2 hours drive from airport. Just steps from the sea, which made morning walks and sunset views truly special. The main building offers stunning views, though the annex rooms don’t quite match up in that regard.
The hotel is very family-friendly, with plenty of activities to keep the kids entertained. It felt safe, welcoming, and relaxed throughout our stay. The food was generally good, with a nice variety, though after a few days it did start to feel a bit repetitive.
One of the highlights was the staff, always friendly, helpful, and genuinely warm. Their hospitality made a big difference and added to the overall positive experience.
All in all, it’s a great place for a family getaway. Despite a few small drawbacks, we’d definitely recommend it.
Semra Jeroen
We’ve stayed at Xoria Deluxe Hotel two times this year (July, and October) with our family of four. Our kids are 3 and 13. Each stay has been amazing! The rooms are spacious and spotless, the food is delicious with plenty of variety, and the staff are always warm and welcoming. The animation team is fantastic and keeps everyone entertained. The pool, beach, and facilities are always well maintained. Consistently high quality every season!! Truly a place we love to return to!
Aimee Rankin
Having a lovely holiday here, I would very much recommend it. the staff have been incredible and the hotel has been immaculate. The waffles were incredible and the ice cream with them was delicious. The entire experience has been absolutely lovely with all the staff being very accommodating and friendly. We have had gorgeous weather the entire time. The guest relations manager and the love holidays team have been brilliant and the bar staff have been exceptional. All round an amazing holiday and a perfect honeymoon.
Janis A
Absolutely the worst hotel experience I’ve ever had – avoid at all costs!
I booked this hotel expecting a 5-star experience, but reality was a complete disaster from start to finish.
Food:
The pictures online are a lie. The food was cheap, repetitive, and disgusting. Day one: pasta. Day two: the same pasta with some meat thrown in. Desserts were awful, fruits limited to apples and pears. No seafood at all during the week – until the last day, when they finally served sushi that looked so pitiful it was almost laughable (see photo). Cutlery was dirty, with food leftovers stuck on forks and knives. Juices were like syrup mixed with tap water, coffee machines filthy and coffee tasted like mud.
Atmosphere & Night Rest:
Forget about peace and quiet. Every night people were drunk, screaming, fighting, music blasting, and endless noise from the highway. It felt like trying to sleep in a metro station.
Staff & Service:
The staff were unfriendly, looking at guests as if we were walking wallets. Hotel overcrowded, no chance to find a sunbed because towels were left since 7am by people who weren’t even there. Music was unbearably loud everywhere.
Drinks:
Alcohol was beyond terrible. No matter what cocktail you ordered, you always got some random cheap mix. Drinks served in plastic cups that children were playing with in the pool. In 7 days I couldn’t finish even one cocktail because they were simply disgusting.
Internet:
Almost nonexistent. If you plan to stay here, bring your own eSIM – otherwise you’ll be completely disconnected.
Cleanliness & Rooms:
Absolutely unacceptable. Lobby ceiling leaking water, in our room we had a constant sewage smell so strong that it made it impossible to sleep. Several times we had to run the shower at night just to mask the stench. Upon arrival, we were told our booking was for a “B block room” – something not mentioned anywhere on their website. To move to the main building, staff demanded €50 cash. The first room they showed smelled like chlorine and sewage. The second was slightly better, but the smell came back the next day. Staff even told us to move out of our room mid-stay – later claiming it was a “mistake” after threatening us with police. Absolutely shocking.
Health & Safety:
I got severe food poisoning from the hotel food and spent two days vomiting and with diarrhea. The only safe thing to eat were french fries, and judging by the looks of other guests, I wasn’t the only one sticking to them. To make things worse, in the dining area we even saw a rat about 30 cm long running around. Disgusting and unacceptable for any hotel, let alone a so-called 5-star one.
Overall:
This hotel is a scam. Visually it may look fine on ads, but in reality, it’s a filthy, noisy, mismanaged place with awful food, drinks, and service. Management needs to be completely replaced, especially in the kitchen. Until then, I would not recommend this hotel to anyone – not even to my enemies. I will also report this to my tour operator so they stop offering this hotel to customers.
Stay away if you value your health, your money, and your vacation.