Sam Angis
Perfect Family Getaway – Great Service, Layout & Food Variety!
We’re currently on our third day at Crystal Elite Prestige, and so far, we’re very happy with our stay. I’m here with my wife and 7-year-old son — it’s a fantastic hotel for families with young children.
The layout is well thought out. Even though the hotel is full during peak season, it never feels overcrowded. The dining areas are spacious and nicely spread out, making meals comfortable and enjoyable.
The staff are friendly and helpful. We arrived early, well before the 14:00 check-in time, but they kindly arranged an early check-in for us, which was a big relief after a long flight.
The food has good variety and caters to different tastes. Given the recent food price increases in Turkey and the international guest profile, we think they’re doing an impressive job.
Of course, every individual may have a different experience, but so far, we’re very happy and would recommend it for families.
Erdal Sakar
First is First: it is great Resort and we had great experience. Food is great ,variety is great , lot of live sections , global and local selections, and there are 4 Speciality restaurants. Food experience truly great and definitely you will gain fat ! There are fresh and packaged ice creams ,and unlimited. There are many self service sections for water ,ice-cream, coffee sections. Quality of coffee is great as well. Alcohol selections also good , tuborg and Efes , and Yeni Raki are available. There are many international cocktails available in multiple locations..there are many bars open around pool, beach and in hallway ..Waiters offering drinks on table ,it is great touch . Kid pool and kids entertainment also great ,we truly enjoyed and entertainment staff very helpful and patient. Room cleaning is daily , and mini bar refills every day ,and lot of soft drinks and can of beers available. I liked it . And ofcourse most important is ,attitude of overall staff : I was not espect everyone is nice but I never met any service personnel with bad attitude and it is really positively suprised by this ,keep up good work 👏. It is worth of money we spend and we will plan to book again. I must remind you this is family resort, if you are honeymooners, maybe not for you ! As Turkish citizen I am , we are lucky because resorts have multi nationality, not only Turkish, but Russian, Ukrainian, Polish and German and they were all well behaved. Hotel is little bit aged but still in good condition. Beach area also good but after 10 meters gets bit deeper and it is handy beach . Thank you for experience .Before I forgot, there is good wifi service.
Ula Orlinska
The hotel is really nice. The food here is amazing, there are a lot of options and everybody should be able to find something for themselves. Same goes for the drinks.
The quality of the room is good. The beds are really comfortable and the staff makes sure to clean up every day.
The staff in general is always listening to requests and tries to follow them to the best if abilities. Most of the staff speaks Russian, many of them understand and speak English a bit too.
In general, I would recommend the hotel for everybody who wants to relax and have some fun.
Elvy Barbar
We ended up at this hotel unexpectedly after our flight crew reached their maximum flying hours and we were stranded. It was quite a stressful experience at first, as we had no information about what was happening. However, once we arrived at this hotel, everything changed for the better.
Even at 11 PM, we received a warm and friendly welcome. The staff reopened the buffet for us, accommodating around 50 people with a smile. The room we stayed in was stunning—it even had a mezzanine with an additional bathroom and bed!
Early the next morning, the breakfast buffet was ready for us again, ensuring we could start our day with a good meal. The staff was incredibly kind and helpful throughout our stay.
I would definitely recommend this hotel, not just for a short stay but as a place to spend a longer holiday. Their hospitality is exceptional, and the facilities are top-notch.
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Armanda Saku
We are currently enjoying a family vacation at this hotel. Everything is clean, with spacious rooms and large open areas throughout the property. The staff is very polite and attentive. My daughter had an ear infection during our stay, and everyone took great care of her — a special thank you to the Guest Relations team, especially Nazerke, for their support.
The animation team is excellent, organizing fun games and entertaining shows for children. Safety is a top priority here. The food is good.
The only thing I believe could be improved is the sound insulation in the rooms. It’s quite difficult to sleep while shows or music are going on, and you can also hear noise from neighboring rooms. The hotel is relatively old and could benefit from some renovations.
My Booking
