Grand Park Lara

M B

We were a family of three and decided to go ahead with a family deluxe room and we were placed in building C which was near the main buffet. We stayed for 7 nights, 8 days. Location was perfect! We had a good size living room, decent size bedrooms. Plenty of space for your clothes. Bed and pillows were so comfortable. Daily cleaning available. We enjoyed our balcony with pool view. Their food were tasty! Lots of variety in food which changes daily. Their kitchen staff, waiters/waitresses are hard workers! You could see them sweating but still pushed through to make sure everything was perfect. We appreciate their effort! Even the bar staff, they're nice and generous with alcohol. We enjoyed their heated pool as we went 2nd week of Feb. It definitely made a difference. We will stay here again!

Ivan Cvjetković

- The water still runs after pressing the flush button. - Very poor internet, sometimes missing for half an hour. - The bathroom is not clean, lots of limescale on the taps. - Something above the air conditioner makes a noise, it's annoying. - Water leaks underneath the toilet. - There was no soap at all, we had to ask for it. - The hairdryer barely works, you have to wait every 5 minutes for it to turn back on. - The Spa isn't free, it has to be paid for separately, even though it was stated to be free in the description. - I didn't receive slippers. - Every morning around 7 o'clock the cleaning lady slams doors down the hallway. - Recording during aqua gym in the pool is not allowed. - It's always slippery on the tiles outside. - Drunk people are heard in the hallway, shouting, playing music at 3 o'clock. - The remote control doesn't work. - The staff in the shops are generally unfriendly, the shopkeeper gets angry that I wanted to try something. - Breakfast is only until 10 o'clock. - The photographer takes pictures of me without asking, and I don't want to be photographed. - There is both good and bad food. - Friendly workers. - This hotel definitely doesn't deserve 4 stars.

Sylwia “ISylwia” Iliaszuk

We have enjoyed our stay at the hotel. The room was clean and well maintained. The staff is well organized, well informed and helpful. The only con would be couple of bartenders who would prefer to watch their phone rather than take care of the customers. Nonetheless the experience was incredibly positive. Great selection of drinks and food options at the restaurant.

jack morrison

The hotel is so lovely especially for the price with very good hard working people involved. Its my second time here and I’m definitely coming back. This hotel is very clean like super clean!! The food is amazing, lots of choice. I want to say thank you to the guest relations who all looked after me through the trip. Irem from guest relations you were always eager to sort minor issues fast so thank you. Great service. Good listeners. Will be back.

Bobo Pico

Overall a really good experience with only minor disappointments. This is a very large 1000 room hotel so catering for so many guests is a challenge. Even in the off season it can feel crowded, especially in the main buffet dining room. Food quality, variety and quantity is very good and staff try hard to keep up. A hidden gem is the Peppermint Restaurant which offers fine dining nightly for a most reasonable price. A fixed five course dinner has enough choices to warrant several visits. As a person with limited mobility, the location is a bit of a stretch, unless you want to take taxis often. The WiFi here is about the best I have used in scores of hotel stays, mostly business trips. Hotel upkeep, maintenance and decor are high standard but for its size it needs more service areas like bars and lounges. Happy to recommend but probably in the less busy times. I would CV come again .