Sasha Lazarov
Excellent hotel with a very nice and long beach. There were usually enough sunbeds and umbrellas on the beach, but sometimes they were gone by 10am. The food in the main restaurant is delicious and varied. There are always dishes that are available almost every day, but there are also many new things every day. The snacks at the bars are the same every day, but they are very tasty. Ice cream is only served at certain times of the day and is very tasty.
The staff is very friendly, but they have some strange habits, which I will talk about in the disadvantages section.
We stayed in the Aqua room with a sea view. The room was great, the only problem was that that side was a bit noisy. During the day there is noise from the music by the pool, and in the evening you can hear music from parties, which can be a problem if you have small children.
The hotel is located on a huge area and is completely covered with trees, so it is ideal for a walk in the evening. There is a playground for children, as well as a room with video games. Children can also ride small electric motorbikes.
Disadvantages:
1. Lunch lasts until 14:30, but already at 14:00 a lot of food starts to run out, and nothing is replenished. At 14:30 your waiters ask you to leave the restaurant, even though you haven't finished eating. This has never happened to me anywhere. Usually your waiters in hotels let you finish your meal in peace, while the food is removed from the line.
2. All snacks are between breakfast and lunch, while between lunch and dinner there is nothing (or at least we were unable to find anything). So, if you are with small children and miss lunch (which is very realistic), there is nothing to eat for dinner. This is a huge minus for a hotel that claims to be family friendly.
3. Dinner in the main restaurant is absolute chaos. If you don't arrive at 7:00 PM or earlier, you won't find a seat until after 8:15 PM. Only after that do the tables become empty. Although dinner lasts until 9:30 PM, after 8:30 PM the most popular dishes start to run out. Sometimes they refill them, sometimes they don't. One evening the waiters started turning off the lights in the outdoor area of the restaurant at 9:00 PM, even though people were still eating.
Elias Tunc
I’ve been back for over a month now and I miss this place very much!! The staff were lovely, the entertainment every night apart from Sundays were great. The Turkish nights especially.. going to another country I like to see the culture and traditions and that night brought absolutely that. The pools were always clean (no fighting over sun beds 😂) kids club does need a little more excitement… but there’s so much to do with the kids that I guess If you aren’t relying on a kids club then you’ll be fine. The food was delicious! There was so so much food… sometimes it felt a little repetitive but the sushi night was great. The kids loved that! Also a little hidden secret is that you can go once a week to have a meal served to you in the restaurants right by the arcade. With kids this was just a treat! Overall the best weather.. a lovely team of staff… the room was spacious and always kept cool. The staff didn’t clean my room everyday though… and sometimes I noticed it was more of just making the beds as the bathrooms weren’t clean (I always had the sign up on the door)
Ps: go on the pink panther safari excursion it was the best day ever!
Ramona Baerlocher
I have to say, the team at Astoria Hotel Belek does an amazing job and works really hard to make guests feel comfortable. I’ve honestly never seen so much food in one place — and everything was fresh, tasty, and beautifully presented. The variety is incredible! The whole resort is very clean, which I really appreciate.
The room was spacious, clean, and comfortable, and our room attendant was such a lovely person — always smiling and keeping everything spotless every day.
However, there are a few things that could be improved. I didn’t like that some cats were inside the restaurant — I love animals, but I don’t think they belong where people are eating.
Another issue was our check-in experience. We arrived very late, around 2 a.m., exhausted after a long trip with my kids. The receptionist (a young man) insisted I pay one night in cash because of a mistake in my daughter’s birth date — even though it wasn’t my fault. He wanted euros, but I only had Swiss francs. He even suggested keeping my daughter’s passport until I paid, which made me really stressed and upset after such a long day. In the morning, I went back, and his colleague was kind and helpful, immediately saying everything was fine and I didn’t need to pay anything.
Despite this, I have to say that the food, beach, and pool are all fantastic — truly beautiful and well-maintained. The value for money is excellent , and overall, we had a great time.
A big thank you to Zeynep from the reception — she was so kind and helpful throughout our stay! Another big thank you to the lovely and hardworking Gülu, who was always ready to serve us with a smile and, of course, delicious ice cream! 🍦
I also have to say that this time, the Turkish men were very respectful and professional, even though I was alone with my kids.
The bathrooms were always sparkling clean, and in the restaurant I didn’t see even a single drop of food on the tables were the food was— everything was spotless.
I would definitely come back, especially for the food, cleanliness, and overall comfort. With just a few small improvements in staff attitude and restaurant management, this hotel could easily be perfect. 🌴☀️
Anna Allen
Kind helpful staff who are attentive. It is noisy at night with cleaning staff. We asked for an extra bed which was provided quickly. Nice water park. Advertised as having an indoor heated pool but there wasn't one. The catering for gluten free isn't great. Only some items labelled and staff not helpful with this. The air con in the room isn't great. We were told when we arrived we can change rooms if needed.
Sophie Cheffins
Resort is huge and plenty of pools which the kids absolutely love especially the water slides! Lovely beach. Food is delicious and lots of options available.
Disappointed with the room, family of 4 crammed into 1 room despite the hotel saying they would move us then said no space!
My son was sick at dinner due to swallowing sea water no staff members came to check his was okay or if we needed any help just cleaned the sick. I found this very Disappointing no compassion no help nothing just carried on with business as usual!